Near Duarte, CA 91010
Stephen
Job Details: 09/05/2018
WHIRLPOOL REFRIGERATOR WRF535SWHZ00 Found humidity control on OFF. Reset. FC light switch sticking. Needs light switch.; ordrng 1 12002646 (light switch), Replaced FC door switch. Light is working properly. Advised to make sure FC door is closed tight. Complete
Near Duarte, CA 91010
Stephen
Job Details: 09/05/2018
whirlpool refrigerator ET1FTEXVQ00 Found drain iced up, plugged condenser. Cleaned condenser, deiced defrost drain. Unit is cooling properly at this time. Complete.
Near Covina, CA 91723
Stephen
Job Details: 09/05/2018
kitchenaid microwave KEMS378SBL05 Ran diagnostics. Has f6e0. Checked wiring- ok. Found lower oven UI causing MW UI to fail. Needs lower oven UI, microwave UI, ribbon cables. EST 850.29. Labor 150.00. Long job. Allow 2 hours.; ordrng 2 WPW10237644 (harns-wire)s and 1 WPW10312206 (cntrl-elec) and 1 WPW10460454 (cntrl-elec), eplaced lower oven UI, microwave UI, ribbon cables. Ran diagnostics. No error codes. Oven, MW are heating properly. 700.29 08/02 prepaid for parts/ trip charge Replaced turntable motor. ( had to pull out unit, separate MW from lower oven to access TT motor. Load tested MW. Heating, turntable is rotating properly. Lower oven is working properly. Complete.; Cllctd $100.00 Check # 1613, Job Cmpltd,
Near Los Angeles, CA 91403
Isidore
Job Details: 09/05/2018
KITCHENAID DISHWASHER KDFE104HPS0 Found tub leaking at back top center seam, not repairable.; Job Completed.
Near Los Angeles, CA 90049
Isidore
Job Details: 09/05/2018
whirlpool washer MAV8551AWW Found wash motor seized or stuck manually unjammed, ran two rinse cycles ok has slight varnish odor from motor stop after running for 20 minutes . Note washer is new, was in storage in box over 14 years. Motor jammed from lack of use. Working at this time
Near Los Angeles, CA 90049
Isidore
Job Details: 09/05/2018
whirlpool dishwasher KDTE204GPS Found dishwasher motor not turning lower spray arm and 71 fault code heater control turned off program, heater test ok heater at approximately 7 amp draw, test ok after self diagnostics. And installed new washmotor assembly W11124384 (Pump Motor Wash) . Dishwasher working at this time.; Job Completed.
Near Los Angeles, CA 90049
Isidore
Job Details: 09/05/2018
kitchenaid refrigerator KBSN602ESS01 Found that refrigerator to tall for location in kitchen, test operation of door ok note can’t raise level legs. Refrigerator ok at this time. Customer needs to contact contractor to change cabinet or ceiling height.; Job Completed.
Near Los Angeles, CA 90272
Isidore
Job Details: 09/05/2018
KITCHENAID REFRIGERATOR KSSC36FMS01 Removed old ice maker and installed new ice maker WPW10277450 (ICEMAKER) test fill ok. Ice maker working at this time.
Near Fillmore, CA 93015
Aaron
Job Details: 09/05/2018
ge washer GTW220ACK3WW Unit drain pump is Seized up , needs a new one ordered parts; ordrng 1 WH23X24178 (DRAIN PUMP), Replaced the drain pump tested ops no leaks now.
Near Simi Valley, CA 93063
Aaron
Job Details: 09/05/2018
whhirlpool refrigerator WRT518SZFW00 Check the unit out found the fresh food door needs to be shimmed upward to seal up the unit also to heat up the gasket and seal up the gap’s that were in the door gasket unit is working as designed; Job Completed.
Near Thousand Oaks, CA 91361
Aaron
Job Details: 09/05/2018
maytag washer MVWX655DW1 To repair this unit need new belt , shield and actuator ordered parts ; ordrng 1 W10913953 (actuator) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield), Replaced the gear case and all of the rest of the parts , calibrated unit is working correct now ops normal
Near Thousand Oaks, CA 91320
Jesus
Job Details: 09/05/2018
maytag refrigerator MFI2569YEM0 Customer states that unit is leaking from bottom. Checked unit and found the unit building ice on bottom of freezer. Gave customer and approved. Pulled unit out and removed back cover. Removed duct bill and installed new drain kit. Assembled unit and placed back in cabinet. Removed door and drawers removed all ice build up and defrosted evaporator. Assembled unit and tested. Unit is woking as design. Customer paid for labor and call. Customer did not want gaskets replaced at the moment.;
Near Thousand Oaks, CA 91360
Jesus
Job Details: 09/05/2018
KITCHENAID REFRIGERATOR KRFF707ESS01 Customer states that unit is not making ice. Checked unit and found the evaporator iced up. Removed drawers and defrosted all ice. Repositioned thermistor and held it with a zip tie. Assembled unit and tested. Unit is now working as designed.
Near Oxnard, CA 93035
Jesus
Job Details: 09/05/2018
whirlpool freezer WRT541SZDW00 Customer states that unit door is not closing properly. Checked unit and found the left upper side fridge door not closing. Removed lower bracket and placed washer. Also adjusted door and heated gasket to conform to unit. Sealed the liner on both compartments and tested heating element. Unit is now working as design; Job Completed.
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 09/05/2018
KITCHENAID OVEN KEMS379BSS00 Customer states oven not heating properly. Calculated oven average temperature. When the oven was set at 350 deg the average was 354 deg. Found nothing wrong with the oven. Tested okay
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 09/05/2018
kitchenaid refrigerator KSC24C8EYY03 According to the customer he has a service contract with the KitchenAid. He is call the service contract Co. to update the information.; Job Completed.
Near Littlerock, CA 93543
Patrick
Job Details: 09/05/2018
WHIRLPOOL REFRIGERATOR WRT519SZDW02 Found customer having cooling issues with the unit. The evap has a leak. Needs to be replaced ; ordrng 1 W10836706 (evaporator), Removed and replaced evap. Vacuumed and recharged. Took the whole charge. Air started to chill ; used 1 FREON R134 (4.0 OZ)
Near Lancaster, CA 93535
Patrick
Job Details: 09/05/2018
maytag washer MVWB865GW Found the customer having a constant drip from the dispenser drawer. Valve must not be shutting all the way. Never fills up the tub. Removed and replaced drawer W10919352 (Drawer)and valveW11172234 (Water Valve Housing) . Calibrated and tested unit. All ops checked good ; Job Complete
Near Tehachapi, CA 93561
Patrick
Job Details: 09/05/2018
whirlpool washer WTW4816FW1 Found the unit doing the same issues as last time. The unit worked for 3 weeks now is failing. It fills to the top of basket then drains the water out. Has on aut sense and not big loads. The errors stored are long and no fill and stuck key. Need to replaced harness with the control. ; ordrng 1 W10736239 (harns-wire), When I arrived customer stated unit had over filled. I checked pressure hose and it was off. I must’ve not connected. No water damage found. Removed and re0laced part and tested unit. It cut water level off little past half way and started to wash. Customer concerned on that water level but once I flipped switch to deep water wash it filled to its highest. Explained water level is normal and all water parts have been replaced ; Job Completed.
Near San Fernando, CA 91340
Billy J.
Job Details: 09/05/2018
maytag washer MVWC565FW1 Upon arrival customer stated unit not draining I checked unit for error codes there was none I put unit threw diagnosis and went threw all functions as but did not drain out all water only half put unit on manual drain and was able to drain out the rest but unit was still shutting off drain pump removed W10876600 (PUMP-WATER) and replaced control W11162438 (CNTRL); Job Completed.
Near Santa Clarita, CA 91321
Billy J.
Job Details: 09/05/2018
whirlpool refrigerator WRS325FDAM Upon arrival main led light burnt out removed and replaced lights WPW10515058 (LIGHT) retested job complete
Near Santa Clarita, CA 91354
Billy J.
Job Details: 09/05/2018
whirlpool refrigerator WRX988SIBM03 Upon arrival customer stated that all lights on top of unit are dim and barely come on per techsheet I beleive that circuit is tied into the led lighting control on inverter box tried to perform a factory reset and nothing also freezer light is out as well6618054286 W10830288 W11126053 never received inverter box ; ordrng 1 W10830288 (cntrl-elec) and 1 W11126053 (module), Upon arrival removed and replaced freezer light retested job complete.
Near Pasadena, CA 91105
Bryan Dunn-Wilson
Job Details: 09/05/2018
WHIRLPOOL DRYER GGW9250SU0 Upon arrival customer states dryer is making loud screeching noise. Started dryer heard noise inspected unit unit needs a dryer repair kit. One in truck stock is missing a wheel. Ordering dryer repair kit; ordrng 1 4392067 (dryer repair kit), Removed all wheels and drive belt. Replaced with dryer repair kit. Customer approves repair At this time. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91042
Bryan Dunn-Wilson
Job Details: 09/05/2018
WHIRLPOOL DISHWASHER KUDS01FLSS6 Unit door just drops with upon opening. Inspected unit found both springs on the sides are bad. Ordering new springs. Quoted and also ordering door links just Incase they are needed. ; ordrng 2 8194001 (LINK )s and 2 WP8270182 (spring)s, Pulled dishwasher found links were what was causing the problem. Removed and replaced the links. Reinstalled dishwasher tested unit. Unit is functioning as designed. Customer approves of repair at this time. No dents dings or scratches caused by tech ; Job Completed.
Near Bakersfield, CA 93305
Dane
Job Details: 09/05/2018
ge washer GTW460ASJ4WW Unit is very loud during spin and sounds like bearing is bad also drain pump is not pumping water out properly. Needs gearcase and pump. ; ordrng 1 WH23X27574 (DRAIN PUMP) and 1 WH38X27335 (GEARCASE)
Near Bakersfield, CA 93306
Erick
Job Details: 09/05/2018
GE WASHER GTW460ASJWW On arrival unit was making noise in spin cycle. Found drain pump loud. Removed and replaced drain pump and tested unit. Unit functions normal now; Job completed.
Near Bakersfield, CA 93308
Erick
Job Details: 09/05/2018
jennair dishwasher KUDE70FVPA3 Customers garbage disposal not working. Closed garbage disposal in garbage disposal is not functioning. All I did was hook dishwasher up Two garbage disposal and punch out the plug on the drain port in disposal. Did nothing to affect the functioning of the garbage disposal. Job completed.
Near Bakersfield, CA 93306
Erick
Job Details: 09/05/2018
whirlpool refrigerator WSF26C3EXF01 Install control and motor and now ice maker motor is Turning however unit stopped making ice. No voltage at icemaker. No voltage at ice level sensor. No voltage leaving control board to ice level sensor. Unit needs a new control board; rqstng P&A on 1 W11088499 (CONTROL), Installed control board and tested unit. Unit functions normal; Job Completed
Near Bakersfield, CA 93306
Erick
Job Details: 09/05/2018
GE OVEN PD9685P1SS Upon arrival of the touchpad would not react to the tax except for the cancel button. Unit needs touchpad; ordrng 1 WB27T11200 (glass touch asm (ss)), Removed and replaced touchpad and tested unit. Unit functions normal now
Near Bakersfield, CA 93306
Erick
Job Details: 09/05/2018
whirlpool refrigerator WRX735SDBM On arrival unit would not make ice and was in Boise when dispensed water. Removed and replaced ice maker and water valve and tested unit. Unit functions normal; Job Completed. Used W10882923 (Icemaker) and a WPW10349187 (VALVE)
Near Bakersfield, CA 93306
Dane
Job Details: 09/05/2018
whirlpool refrigerator WRS576FIDM Upon arrival the unit was not making ice. Removed and replaced ice maker W10873791 (ICEMAKER) tested unit. Unit functions normal; Job Complete
Near Bakersfield, CA 93313
Erick
Job Details: 09/05/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM Cycled unit and found compressor pulling low amp draw indicating low charge and feeezer not cool correctly. Found frost evap full of frost causing no air flow to rc. Tested through diagnostics and found evap fan not running. Fan will also need to be replaced; ordrng 1 WPW10143759 (dryer),nit unplugged for 24hrs. Installed new parts on unit,Reopened it back on and ran tests. It passed all tests with no errors. Compressor is running st correct amp draw. Unit tested normal ops. Job complete
Near Ivanhoe, CA 93235
Erick
Job Details: 09/05/2018
MAYTAG WASHER MVWX655DW1 Found unit getting voltage but moan board not responding causing it not to power on. Repalced control W11116592 (CNTRL) . Retested and it now powers on and it passed diagnostics testing. Job completed
Near Visalia, CA 93292
Erick
Job Details: 09/05/2018
whirlpool refrigerator WRF767SDEM Found evap frosted over causing no airflow to rc. Poor cooling causing it not to make ice as well. Unit will need new fan assembly and main board replaced; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire), Defrosted evap. Replaced parts. Retested it and unit is now cooling in both compartments job completed
Near Visalia, CA 93291
Erick
Job Details: 09/05/2018
maytag washer MVWB835DW3 Cycled uni and unit passed all diagnostics testing with no error. Did find customer using non HE soap which maybe causing suds and unit not to go into final spin. Instructed customer on proper loading,soaps usage , and additional functions. Job completed
Near Tulare, CA 93274
Erick
Job Details: 09/05/2018
whirlpool range WFG515S0ES1 Called techline and spoke with sterling. Ran through diagnostics and at the time of service unit is operating correctly. Issue unit will preaheat but will not re ignite when temp lowers. Per sterling metal on bracket or tube maybe be expanding and ground is being lost. Recommending to replaced tube and ignitor.; ordrng 1 WP9758078 (burnr-oven) and 1 WP9758079 (igntr-oven), Installed new parts on unit. Retested it snd it passed all tests with no errors. Job completed.
Near Tipton, CA 93272
Erick
Job Details: 09/05/2018
maytag washer MVWC565FW0 Unt has main board error causing It not finishe wash. Unt will need new main board; ordrng 1 W11116594 (cntrl-elec), Installed new part on unit. Retested it through test diagnostics and it passed all tests with no errors. Job complete
Near Visalia, CA 93292
Enrique
Job Details: 09/05/2018
whirlpool refrigerator WRS325SDHZ01 unit not cooling correctly . In diagnostics found the defrost heater not turning on . Control not providing voltage to defrost system components . I will need to replace the central electric and evaporator wire harness . ; ordrng 1 W10911770 (WIRE HARNESS ) and 1 W11174836 (CENTRAL ELECTRIC ), Replaced the central electric and wire harness . All functions checked normal at time of service . No leaks . ; Job Completed.
Near Visalia, CA 93291
Enrique
Job Details: 09/05/2018
whirlpool refrigerator WRX735SDBM00 Unit not dispensing water , not making ice . I checked the water supply ( pressure ok ) . The customer replaced the filter . The UI displaying replace filter . I called techline , spoke with Kevin . File#7722782048 . We diagnosed all the components . Inlet valve works ok . Temperature in RC 33 degrees . Kevin suggested to have the customer disconnect the unit to defrost the water tube . I will need the parts on the list . UI displaying icons partially .; ordrng 1 W10753488 (reservoir) and 1 WPW10521642 (cntrl-elec), Replaced the reservoir assembly and control ( UI ) . I tested the water dispenser . With the filter in the casing , it didn’t dispensed water . Tested the unit with bypass cap , found water dispensing correctly . The customer will install new filter . All functions checked normal at time of service . No leaks .
Near Coalinga, CA 93210
Enrique
Job Details: 09/05/2018
whirlpool washer WTW5600XW3 I diagnosed the washer , ordered the central electric and actuator . The parts needed were not ordered . Please order parts and schedule new appointment .; ordrng 1 W10480108 (cntrl-elec) Replaced the central electric and actuator . Performed calibration , ran a quick wash cycle test . All functions checked normal at time of service. Job complete.
Near Hanford, CA 93230
Enrique
Job Details: 09/05/2018
MAYTAG WASHER MHW8200FC0 leaking underneath . I tested the washer , ran a normal wash cycle . Found no leaks at time of service . All functions checked normal . Customer needed instructions, Job completed.
Near Hanford, CA 93230
Enrique
Job Details: 09/05/2018
whirlpool refrigerator WRT311FZDW00 RC door hinge makes clicking noise . I replaced the hinge washers 4 WP489467 (WASHER)s. Now all functions checked normal . ; Job Completed
Near Santa Maria, CA 93455
James
Job Details: 09/05/2018
whirlpool refrigerator WRX735SDBM02 Found unit with ice forming in freezer section due to bad gasket seal. Heated gasket but seal would not hold. Ordering new seal. Also found evap fan making noise due to ice buildup. Ordering new evap motor and fan blade. Did not reschedule due to gasket availability. ; ordrng 1 WP67006337 (blade- fan) and 1 WPW10276647 (motor-evap) and 1 WPW10714545 (gasket-fip) Replaced evap fan and gasket. Unit now functions as intended. Noticed customer had over loaded top rack of freezer forcing it to push against door pushing it open and allowing air into cabinet. Pointed this to customer and they understand. No dents, dings, or blemishes on or around unit caused by tech.
Near Pismo Beach, CA 93449
James
Job Details: 09/05/2018
whirlpool compactor TU950QPXS2 nit has dent in front panel found after installation. Ordering replacement panel. Did not reschedule due to part availability. ; ordrng 1 9872187S (panel), Replaced panel and check door. No dents and closes as intended
Near Santa Ynez, CA 93460
James
Job Details: 09/05/2018
maytag washer MHW8200FC0 Extracted and replaced broken screw and replaced rotor. Unit now functions as intended. Noticed during testing excessive soap left in unit. Instructed on proper soaping and cleaning of unit. Directed to customer care guide to prevent soaping problems from developing. No dents, dings, or blemishes on or around unit. Returned due to customer stating leak after service. Checked all hoses and connections and found no leaks checked weep holes in bellows and found clogged with q-tips, hair, and a plastic spoon. Cleared bellows weep holes. Tested unit and found no leak
Near Lompoc, CA 93436
James
Job Details: 09/05/2018
jennair microwave JMW2427DS01 Found unit with f2e1 error code for stuck key. Checked connections and found no loose connections. Ordering new control panned assembly.; ordrng 1 W11236900 (CONSOLE ) Replaced console and tested unit. Unit functioning as intended. No dents, dings, or blemishes on or around unit caused by tech
Near Fresno, CA 93722
Ian
Job Details: 09/05/2018
WHIRLPOOL WASHER WTW6600SG2 Text found unit had F 68 pressure system fault stored in the board four times. Checked pressure hose and found pressure hose fine. This issue was caused by a faulty control. Unit also has severely weak suspension. After explaining this to the customer, he’s not interested in pursuing a repair; Job Completed.
Near Fresno, CA 93720
Ian
Job Details: 09/05/2018
whirlpool dishwasher WDF520PADM7 Text found console is scratched severely from improper installation of unit. Unit is unleveled. Fixed installation issues and leveled the unit. Installed Console WPW10733627 (CONSOLE). Unit now test good with no leaks.; Job Complete
Near Fresno, CA 93727
Ian
Job Details: 09/05/2018
whirlpool freezer WRS321SDHW01 Customer states units freezer fan seems louder than normal. Noise appears to be caused by vibration and seems louder than average. Examine evaporator fan, and it appears that the fan is installed correctly and in the only position that it Can be. Replaced fan blade WP2169142 (BLADE-FAN) to illuminate warping as a possible causes. This made very little noticeable difference. It appears this is normal operations for this compact model.; Job Complete
Near Modesto, CA 95354
Cruz
Job Details: 09/05/2018
maytag refrigerator MRT118FFFM01 Unit is freezing food, drinks inside refrigerator compartment, customer stated that husband replaced thermistor and found same result, freezer is working fine, ordering parts cntrl box, 2 thermistors for unit. ; ordrng 1 W10838965 (thermistor) and 1 W11223735 (ASSY CONTROL BOX) and 1 WPW10384183 (thermistor), Installed new parts ( cnrtl box, thermistor) into unit. I then inspected the following compressor lights cooling temps doors leveling gaskets fans are all working as designed, customer ok'd repair.
Near Patterson, CA 95363
Cruz
Job Details: 09/05/2018
whirlpool refrigerator WRF555SDFZ05 , Installed new parts ( thermistor, panel UI) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine, cx ok repair. ; used 1 W10316760 (THERMISTOR)
Near Perris, CA 92570
Kevin
Job Details: 09/05/2018
KITCHENAID REFRIGERATOR KRFF507HBS00 Customer experiencing low ice production. I put unit into diagnostic and found error codes for bad ice maker thermistor. Removed and replaced ice maker and ice maker fan motor. Cycled ice maker and filled ice maker. All tests good. ; Job Completed. W10846539 (FAN MOTOR) and 1 W11188383 (ICE MAKER),
Near Riverside, CA 92506
Kevin
Job Details: 09/05/2018
WHIRLPOOL DISHWASHER KUDT03FTSS2 Unit has no operation. I found that the bi metal has opened in the drain cycle due to shorted drain pump. Possible damage to main control as well. Unit will need drain pump, main control, and bi metal replaced. Might need autho. Ordering parts. ; rqstng P&A on 1 W10258275 (bi-metal) and 1 WPW10084141 (cntrl-elec) and 1 WPW10348269 (drain pump), Removed and replaced main control, bi metal, and drain pump. Tested unit. All tests good.
Near Riverside, CA 92503
Kevin
Job Details: 09/05/2018
whirlpool washer WTW4815EW1 Unit making very loud sound when spinning. Noise is coming from inside gearcase assy. Agitator is seized onto gearcase shaft and will have to be broken off. Also when gears failed inside gearcase it caused damage to cam and belt. Unit needs gearcase, cam kit, belt, agitator, and drive block. Removed and replaced gearcase, belt, cam, agitator, and drive block. Tested unit. All tests good
Near Riverside, CA 92505
Kevin
Job Details: 09/05/2018
whirlpool washer WTW4815EW1 Unit not starting. Found voltage to main control but control not powering on. Failed main control. Ordering part. ; ordrng 1 W11124765 (CNTRL-ELEC), Unit not starting. Found voltage to main control but control not powering on. Failed main control. Removed and replaced main control. Tested unit. All tests good
Near Fontana, CA 92336
Daniel P.
Job Details: 09/05/2018
Customer requested needs nla board removed , customer is going to send in for repair , customer aware no warranty for repair due to parts , removed board cust states per office labor to be charged only once if within 30days , removed board charged 1/2 svc double with job 208658 , customer to call back and schedule new job when she receives control back.
Near Fontana, CA 92336
Daniel P.
Job Details: 09/05/2018
whirlpool dishwasher GU2400XTPS6 dishwasher not working found heater error , found shorted heater , and erratic reading on t-stat , recommended to to both , est approved; ordrng 1 W10518394 (heater) and 1 WP661566 (thermostat),installed new heater and thermostat, ran normal cycle and diagnostics all ok call completed.
Near Fontana, CA 92336
Daniel P.
Job Details: 09/05/2018
kitchenaid range KSGG700ESS1 ange intermittently getting f2e1 error stuck keypad , will order control panel assy .; ordrng 1 W11029431 (panl-cntrl), Installed new control panel , tested checks ok call completed.
Near Bloomington, CA 92316
Daniel P.
Job Details: 09/05/2018
maytag washer MVWC565FW0 washer is making noise, found gcase leaking oil , leaking onto belt and pulley needs gcase , belt and pulley will order.; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt),, belt and pulley, installed new gcase , belt and pulley tested checks ok call completed
Near Moreno Valley, CA 92553
Daniel P.
Job Details: 09/05/2018
WHIRLPOOL RERFIGERATOR WRT311FZDW00 Customer states freezer section frosting up again fresh food section not cooling found large amount of frost in freezer area, checked gaskets for air leaks none found.; ordrng 1 W10916494 (blade-fan) and 1 WP2315539 (motor-evap) and 2 WP487576 (washer)s, installed new fan motor. Fan blade kit , and added washer to raise doors for better seal , tested checks ok , instructed cust floor not level and needs to add shims to rear of ref to level , call completed.
Near Ontario, CA 91764
Tyler
Job Details: 09/05/2018
whirlpool refrigerator WRS325FDAB02 Customer states unit is leaking twice a day. Could not verify leak. Only thing in the area of leak is drain pan. Ordering pan needs to be transferred.; ordrng 1 WPW10614158 (tray-evap), Removed and replaced pan. Tested all works good at this time.; Job Complete.
Near San Dimas, CA 91773
Tyler
Job Details: 09/05/2018
KITCHENAID REFRIGERATOR KRFC604FSS00 Customer states unit is not making ice cycled ice maker, cycled and filled with no problem. Found ice buildup in freezer may have caused ice maker to slow down. Customer to defrost unit. All works good at this time.; Job Completed
Near Glendora, CA 91741
Tyler
Job Details: 09/05/2018
whirlpool washer WFW85HEFW1 Customer states unit leaked water. Found leak may have come from debris on the door not letting door seal. Tested all works good at this time.; Job Completed.
Near Baldwin Park, CA 91706
Stephen
Job Details: 09/05/2018
whirlpool refrigerator WRT519SZDW02 Unit in defrost upon arrival. Found evaporator fan barely turning. Replaced evaporator fan motor. Deiced ice on top of evaporator. Condenser fan, compressor are working properly at this time. Complete.; used 1 WP2315539 (MOTOR-FAN)
Near El Monte, CA 91732
Stephen
Job Details: 09/05/2018
whirlpool range WFG540H0ES1 Found LF, RF power burners intermittent ignition. Orifices are clear. Replaced LF, RF burner/ igniter assemblies. Adjusted LF,RF simmer flames.All burners are working properly. Instructed customer to push in knob then turn to ignite then turn to heat setting. Do not use oven cleaners, powdered cleansers. Complete. Used parts 2 WPW10515455 (BURNR-HEAD)s
Near West Covina, CA 91790
Stephen
Job Details: 09/05/2018
kitchenaid range KGSS907SSS00 Found outer door panel, door handle came apart. Reinstalled door handle, outer door panel. Used loctite on door handle screws. Door is working properly. ( installed oversized screws in lower outer panel- inner panel screw holes are stripped. Complete
Near Los Angeles, CA 91436
Isidore
Job Details: 09/05/2018
KITCHENAID REFRIGERATOR KRFC302ESS00 Found and verified upper section of refrigerator getting too cold, test thermistor ok check damper ok op close. Offset thermistor 2.5 deg and customer instruct air flow not to block airflow at back of shelves, Job complete.
Near Apple Valley, CA 92308
Cesar
Job Details: 09/05/2018
KITCHENAID REFRIGERATOR KSC24C8EYB02 leak thru dispenser found ice maker over filled causing water t drip down bucket and out the front 8201515 module; ordrng 1 8201515 (i/m module assy), Replaced module tested good, job complete
Near Apple Valley, CA 92308
Cesar
Job Details: 09/05/2018
kitchenaid microwave KHMS2040WBL2 Handle and inner door have multiple cracks on them choke also has crack and missing a small section these spaces should not be cracked or messing sections it causes microwaves to leak out inner door; ordrng 1 W10276424 (door/mw), Replaced door tested good.
Near Apple Valley, CA 92308
Cesar
Job Details: 09/05/2018
kitchenaid refrigerator KRSC503ESS01 Per cust unit lost temp in the freezer compartment causing ice in ice bucket to melt and drip out the dispenser. Customer stated that shortly after the unit started to cool back down. I tested fan motors compressor and temp sensors they all checked good can’t find a reason for the cooling loss that occurred. Did find ice dispenser motor covered in ice and not turning from water that got in to it cleared all ice and tested it it tested good ; Job Completed
Near Phelan, CA 92371
Cesar
Job Details: 09/05/2018
frigidaire dishwasher FFBD2406NS11B Replaced latch it had a broken spring not allowing it to stay latched door would Pope open. Unit tested good after replacing latch 5304517278 (Latch) ; Job Completed
Near Pinon Hills, CA 92372
Cesar
Job Details: 09/05/2018
whirlpool washer WTW Found failed water valve primary cold not opening not letting water in causing a long fill ; ordrng 1 W11165546 (VALVE), Installed valve all tested good ; Job Completed
Near Apple Valley, CA 92307
Cesar
Job Details: 09/05/2018
whirlpool washer WFW92HEFW0 Customer instruct on automatic soap dispenser unit tested god but found it created a lot of suds. Instruct on soap settings ; Job Completed
Near Apple Valley, CA 92307
Cesar
Job Details: 09/05/2018
whirlpool refrigerator WRX988SIBM03 Frost build up in freezer mullion not closing has a broken spring and control on drawer is shorted ; ordrng 1 W11025614 (rail-mulln) 1 WPW10503833 (cntrl-elec), Replaced control adapter and mullion unit tested good ; Job Completed.
Near Pasadena, CA 91107
Francisco
Job Details: 09/04/2018
kitchenaid dishwasher KDTM354ESS3 Customer did not know how to use rinse aid on his unit. Gave him instruct on how to use his detergent dispenser. Also provided him tips on how to use his dw to get optimal results. Also referred him to his user and care guide for better understanding of all his features
Near Pasadena, CA 91107
Francisco
Job Details: 09/04/2018
kitchenaid microwave KMHC319ESS4 Customer stated he wanted me to check noise level from exhaust fan. Checked unit and found no abnormal noise coming from unit. Unit’s noise it is amplified by his installation to the exhaust vent but it’s not abnormal. Unit is working as designed.
Near Pasadena, CA 91107
Francisco
Job Details: 09/04/2018
kitchenaid refrigerator KRSC503ESS01 Checked unit found kick-plate on unit damaged. Informed cx he would have to contact whirlpool because it is outside the first 30 days of purchase and it is considered a cosmetic issue. Everything else is ok
Near Pasadena, CA 91104
Francisco
Job Details: 09/04/2018
whirlpool refrigerator WRX986SIHZ00 stated ice production is very low. Inspected cubes they are a good and solid. Used a measuring cup to dispense water and ensure water flow is proper. Passed test. Ice box fan working ok. Ice level test passed. FC temp was around 8 degrees f. Performed harvest cycle and fill test successfully. Contacted wpl tech-line they advised to replaced main board, ui, and ice maker. Rescheduling for Tuesday.Sr#7722623919; ordrng 1 W10843055 (cntrl-elec) and 1 W11127835 (UI PANEL), Removed and replaced parts listed. Asked cx to monitor ice production and report any issues. Unit is working as intended at this point.; Job Completed.
Near Altadena, CA 91001
Francisco
Job Details: 09/04/2018
WHIRLPOOL REFRIGERATOR WRS315SNHM00 Removed and replaced parts listed. Asked customer to monitor temp and report any issues.; Job Completed.
Near Rosemead, CA 91770
Francisco
Job Details: 09/04/2018
kitchenaid refrigerator KFCP22EXMP1 Customer stated unit is not making ice. Removed ice maker cover jumped t&h unit started to cycle but motor got stuck and it started clicking unable to advance. Also tested water valve by using test points valve is working properly but customer will need new ice maker., Removed and replaced parts listed. Tested ops unit working as intended.
Near Alhambra, CA 91803
Francisco
Job Details: 09/04/2018
whirlpool microwave WMH32519HZ1 Checked unit found hood light staying on at all times. Conducted a voltage test from p4-1 to p1-3 found 120 vac even with light turned to the off status. Board malfunctioning. Removed and replaced parts listed, tested ops unit working as designed.; Job Completed. 8206232A (LAMP 40 WATT) W11221051 (cntrl)
Near Simi Valley, CA 93065
Aaron
Job Details: 09/04/2018
jennair cooktop JED8430BDB Cook top has multiple things wrong needs to be rebuilt, top is cracked needs $324.54 right front duel-switch $ 70.62, switch $56.08 ; switch Lft frnt rt rear $59.23 each needs 2, right front duel element 150.33, left rear element 129.05, left front 102.20, right rear $100.83 total to repair $1592.06 to repair Infinite switch wire harness assembly is no longer available which I recommend having could not guarantee the unit would work correctly after replacing parts . customers complaining that the unit is popping the breaker at the house on top of having major issues with three of the four burners mr declined to repair at this time paid $115.00 trip charge ; Cllctd $115.00 CC Ref # 1234164930, Job Cmpltd
Near Santa Paula, CA 93060
Aaron
Job Details: 09/04/2018
maytag dryer MGDC215EW2 Checked operations found the timer not advancing , unit heats just fine order part; ordrng 1 WPW10185981 (timer), Replaced the timer tested ops normal unit works as designed.
Near Malibu, CA 90265
Jesus
Job Details: 09/04/2018
WHIRLPOOL WASHER WFW92HEFW0 Customer states that unit is not unlocking. Ran diagnostics and found the latch not unlocking. Open door and removed retainer. Unscrew latch and disconnected. Installed new latch WPW10443885 (LATCH) and assembled. Ran diagnostics and passed. Unit is now working as design.F5-E3. Door unlock errorF5-E2 door lock error; Job Complete,.
Near Malibu, CA 90265
Jesus
Job Details: 09/04/2018
KITCHENAID REFRIGERATOR KRFC704FSS00 Customer states that unit is not cooling. Checked unit and found the evaporator iced up. Ordered partBellaService pointer. W11033419 BRobert Sr#7722822818; ordrng 1 W11167902 (EVAP COVER), Customer states that unit is not cooling. Checked unit and found the evaporator iced up. Ordered part. Removed cover and ran test 40 per tech sheet. Installed cover and assembled unit. Unit is now woking as design.; Job Complete
Near Malibu, CA 90265
Jesus
Job Details: 09/04/2018
jennair range JDS9865BDP Customer states that unit has bad odor. Checked unit and found the down draft blower burnt shorting out. Blower is no longer available it has been discontinued. Tested every other part on unit and works. Unit is working as design. ; Job complete.
Near Malibu, CA 90265
Jesus
Job Details: 09/04/2018
kitchenaid refrigerator KSSC42QMS01 Customer states that unit is no longer cooling. Shut off unit and removed front dog house cover. Removed control and installed new control W10818296 (CNTRL-ELEC). Assembled unit and tested. Unit is woking as designed. Job completed.
Near Calabasas, CA 91302
Jesus
Job Details: 09/04/2018
whirlpool dryer GGW9250PW1 Customer states that unit is not drying properly. Ran unit and tested vent for good air flow. Tested the moister sensors all are working properly. Job compete.
Near Oak Park, CA 91377
Jesus
Job Details: 09/04/2018
whirlpool dishwasher WDT720PADM2 Customer states that unit is not draining. Ran diagnostics and found no error codes. Unit is not draining. Removed air gap cover and found a screw inside air gap. Removed air gap cleared line. Ran diagnostics and unit passed. Unit is now working as designed. Job compete
Near Oxnard, CA 93035
Jesus
Job Details: 09/04/2018
whirlpool washer MHW8100DC0 Customer states that unit has an error code. Checked unit and found several error codes. Removed back cover and found the air trap assembly clogged with gunk. Cleared air trap and assembled unit. Unit is woking as design.F3-E1. Water level system errorF9-E1 long drainF8-E3. Overflow conditionF8-E1. No water detected entering washer; Job complete
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 09/04/2018
whirlpool washer MAV6451AWW Customer complaints of broken water level switch. Checked unit and found stuck pressure switch, broken pressure switch knob and worn out belt drive; ordrng 1 WP22003483 (belt) and 1 WP22003987 (control kn) and 1 WP22004188 (switch- 4), Replaced pressure switch, pressure switch knob anddrive belt. Tested ok.; Job Complete.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 09/04/2018
WHIRLPOOL WASHER WTW5000DW0 Customer complaints of washer not cleaning clothes properly. Last time I was here (Recently) I replaced the computer board. There is nothing wrong with this washer, customer is having a hard time trying to understand the way the different cycles work. This time I ran different cycles to instruct the customer, this time looks like she is ok. Tested ok.; Job Complete
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 09/04/2018
kitchenaid refrigerator KBSD606ESS00 freezer door making an sniping sound. Checked unit and found the door closer extension arm was rubbing one of the screw from the light switch housing. Adjusted and tested ok. Job completed
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 09/04/2018
whirlpool range WGD4800XQ1 dryer not heating. Checked unit and found inoperative timer. Ordered and reschedule. Replaced timer. Tested ok.; Job Complete
Near Los Angeles, CA 91604
Michael
Job Details: 09/04/2018
WHIRLPOOL DRYER WGD92HEFC1 Customer states unit makes noise when running. Installed unit onto washer, installed strap kit. Ran unit and found noises are internal. Removed top panel and found panels loose. Tightened panels and ran unit. Unit ops as intended and no longer makes rattling noises. Job complete.
Near Los Angeles, CA 91356
Michael
Job Details: 09/04/2018
kitchenaid refrigerator KBSD618ESS00 Customer states low water pressure from dispenser pad. Removed unit from wall and found water line pinched. Moved line and installed unit. Now have good pressure through dispenser. Rebooted unit and ice maker cycled and filled. Unit ops as intended job complete
Near Los Angeles, CA 91364
Michael
Job Details: 09/04/2018
maytag washer MHW3505FW0 Customer states unit makes a loud banging sound when in spin cycle. door not opened between cycles.Removed top panel and rear panel. Ran unit through auto service test and passed with no performance issues. No damage is observed to u it. All shocks are in good condition.Tech found drain hose clip was not fastened to frame, approx 4” loop of pressure hose was coming into contact with rear panel during spin cycle. Used zip ties to secure hoses unit ops as intended.
Near Los Angeles, CA 91311
Michael
Job Details: 09/04/2018
whirlpool range WFE525S0HZ0 Customer states oven door won’t stay down and missing door trim panel.Left door trim p/n W10761018 Oven door does not hold its position when opens, springs back closed. Hinge kit p/n W10347464. ordrng 1 W10347464 (hinge-door) and 1 W10761018 (trim-door), Removed door, removed hinges and replaced with new hinge kit.New hinges only have one spring and spring is located on right side of door. Installed door and door will now open and close without springing shut. Unit ops as intended job complete.
Near Agoura Hills, CA 91301
Danny
Job Details: 09/04/2018
kitchenaid oven KEBK276SSS04 Broiler is not working Found broken heater Need to order parts and rs call ; ordrng 1 WP8304602 (shield-ht) and 1 WP9760774 (elmnt-brol), Replaced heater element and shield Reinstall door Test unit and broiler is working and heating properly ; Job Completed
Near Agoura Hills, CA 91301
Danny
Job Details: 09/04/2018
kitchenaid refrigerator KRFC704FSS00 Called tech line and need to order parts Need to rs call ; ordrng 1 W11167902 (EVAP COVER ) and 1 W11169516 (CONTROL), Defrosted evaporator cover using steam gun Replaced and install new evap cover and main control Reinstall unit Unit started to cool Advised client to allow 24hrs for unit to reach proper temp ; Job Complete