Near Madera, CA 93638
Douglas
Job Details: 08/13/2018
maytag washer MVWC415EW1 Unit not working properly found drain pump to be noisy not spending properly removed and replaced drain pump unit is now working; used 1 W10661045 (PUMP-WATER)
Near Hilmar, CA 95324
Douglas
Job Details: 08/13/2018
whirlpool refrigerator WRF757SDEM01 upon removing evaporator from box found dent in evaporator could not straighten out need to reorder evaporator; ordrng 1 W11116006 (evaporator), Removed and replaced evaporator and filter dryer pulled good vac to -30 µm charged system 5.5oz r134. unit is cooling properly also replaced evaporator cover; Job Cmpltd.
Near Merced, CA 95348
Douglas
Job Details: 08/13/2018
whirlpool refrigerator WRF535SWHZ00 Customer states icemaker not working in unit over freezing and fresh food found ice maker bail arm was in the off position. Turned the ice maker back on unit immediately cycle dropped ice and filled ice maker is working properly also found damper door was not closing properly causing unit to over cool removed and replaced dampener unit is working properly; used 1 W10944330 (CONTROL)
Near Merced, CA 95348
Douglas
Job Details: 08/13/2018
whirlpool refrigerator WRF535SWHZ00 Customer states icemaker not working in unit over freezing and fresh food found ice maker bail arm was in the off position. Turned the ice maker back on unit immediately cycle dropped ice and filled ice maker is working properly also found damper door was not closing properly causing unit to over cool removed and replaced dampener unit is working properly; used 1 W10944330 (CONTROL)
Near Merced, CA 95340
Douglas
Job Details: 08/13/2018
maytag washer MVWC415EW1 Unit not washing not working properly found drain pump was not working remove drain pump found unit to have a bobby pin stuck in drain pump remove bobby pin drain pump is working properly. unit is now working properly.
Near Merced, CA 95341
Douglas
Job Details: 08/13/2018
MAYTAG WASHER MVWC200BW Unit not advancing found unit to have long fill code and is not getting water unit has bad cold water valve remove and replaced valve WPW10683603. unit is working properly.
Near Chowchilla, CA 93610
Douglas
Job Details: 08/13/2018
WHIRLPOOL DISHWASHER WDT730PAHZ0 Unit has bad washer motor removed and replaced washer motor W11085683 unit is working properly; Job Cmpltd.
Near Madera, CA 93638
Douglas
Job Details: 08/13/2018
whirlpool refrigerator WRB322DMBM00 Found evaporator frosted up not cooling properly deiced unit change by metal unit started defrosting unit is working properly at this time; used 1 WPW10225581 (BIMETL-DEF)
Near Madera, CA 93638
Douglas
Job Details: 08/13/2018
whirlpool refrigerator WRF555SDFZ05 Unit over cooling found products in fresh food to be freezing even though unit is set to 39° in fresh food removed and replaced thermistor 12002355 and main control W11043763. unit is working properly now.
Near Oakhurst, CA 93644
James R.
Job Details: 08/13/2018
KITCHENID REFRIFERATOR KBFC42FSS00 Unit has service bulletins for control spazzing out. R&R control unit is working properly;
Near Mariposa, CA 95338
James R.
Job Details: 08/13/2018
kitchenaid downdraft KXD4630YSS3 Found button up/down button to be broken. R&R button. Unit working properly ; used 1 W11230930 (BUTTON)
Near Mariposa, CA 95338
James R.
Job Details: 08/13/2018
whirlpool dishwasher WDF760SADB2 Dispenser not dispensing soap. Removed and replaced dispenser W10861000. Unit working properly.
Near Turlock, CA 95382
James R.
Job Details: 08/13/2018
kitchenaid refrigerator KFCS22EVMS6 Icemaker not cycling. Removed and replaced icemaker. Unit cycled and filled unit is working properly; used 1 W10884390 (ICEMAKER)
Near Denair, CA 95316
James R.
Job Details: 08/13/2018
amana dryer NED4655EW1 Unit is working as designed. TL suggest we need to be there when unit isn’t working .
Near Delhi, CA 95315
James R.
Job Details: 08/13/2018
whirlpool dishwasher WDT710PAHW1 Drain pump out of spec. Removed and replaced pump W10876537. Unit working properly ; Job Cmpltd
Near Modesto, CA 95358
Cruz
Job Details: 08/13/2018
kitchenaid oven KSEG700ESS2 File # 7722674682 Kathy from wp tl said to instruct cx to call 1-877-258-0808 cx stated they already called this number and was told from them that tech had call tech line from cx home. ; Job Cmpltd
Near Ceres, CA 95307
Cruz
Job Details: 08/13/2018
maytag refrigerator MRT118FFFM00 Inspected unit. Found unit not cooling in both sections, found compressor hot and not turning on, found relay clicking installed new relay from SP (8201786) found same result, compressor not turning on, relay clicking, this is a job for bill (tech). ; ordrng 1 W10507884 (compressor), used 1 8201786 (START DEVICE,COMBO) Installed new part (compressor) into unit. Recharged system low side and high side found no restrictions, unit cooling fine at the moment, cx ok repair. ; Job Cmpltd
Near Salida, CA 95368
William
Job Details: 08/13/2018
roper washer RTW4516FW1 Check power at control brd, unable to access diagnostics, ordered control brd & latch assy; ordrng 1 W10838613 (lid lock assembly) and 1 W11124712 (CONTROL BRD), Replaced latch assy & main control brd, drained water in unit, recaled unit, ran self diagnostics, checked for error codes, tested ok.
Near Manteca, CA 95336
William
Job Details: 08/13/2018
whirlpool refrigerator WSR57R18DM02 Found fridge not leveled so door not shutting on its own, releveled fridge, raised front of fridge slightly, door shutting normally
Near Oakdale, CA 95361
William
Job Details: 08/13/2018
whirlpool dishwasher WDT720PADM2 Found no codes in unit. Ran diagnostic cycle, pump stopping & refilling, Unit has allot of soap scum buildup. Instructed customer to run dishwasher with lime booster on every cycle to break down soap scum in unit.
Near Oakdale, CA 95361
William
Job Details: 08/13/2018
whirlpool dishwasher WDT730PAHZ0 Checked error codes, no error code found, instructed customer on rinse aid and operating temps that you need to have at kitchen sink.
Near Manteca, CA 95336
William
Job Details: 08/13/2018
KITCHENAID REFRIGERATOR KSC24C8EYY02 Test cycle ice maker, found no water flow coming from water valve, Replaced water valve WPW10341320, cycled ice maker, tested ok
Near Manteca, CA 95336
William
Job Details: 08/13/2018
whirlpool dryer WED92HEFW0 Replaced scuffed dryer outer door shell, removed packing from new door, customer approved repair of new door outer shell. Job Completed.
Near Riverbank, CA 95367
William
Job Details: 08/13/2018
whirlpool range WFC310S0ES1 Found right rear burner element & receptacle melted together, Ordered element & receptacle for stovetop right rear; ordrng 1 814399 (receptical,surf.unit) and 1 WPW10259865 (elmnt-surf), Replaced melted receptical & element, Tested right rear burner tested ok
Near Ceres, CA 95307
William
Job Details: 08/13/2018
maytag refrigerator MFI2570FEZ04 Checked frost pattern on evap, Found partial frost pattern, Checked system pressures, both pressures low, checked evap, comp, condenser, all sealed system copper lines with UV light, Found no signed of leaks, added charge to system, didn’t recover frost pattern, check Compressor current, compressor current draw .4 amp., Ordered compressor for unit.; ordrng 1 W11209866 (COMPRESSER), Replaced comp, pulled system into a vacuum, checked sealed system for leak down, found no system leaks, recharged system, unit cooling at this time.
Near Patterson, CA 95363
Cruz
Job Details: 08/10/2018
electrolux range EI30EW45PS Front glass over door had shattered. I then installed new pre I’d part ( door 808950022) into unit, door is now opening and closing as designed,
Near Modesto, CA 95354
Cruz
Job Details: 08/10/2018
kitchenaid refrigerator KRSC503ESS00 ice maker is producing ice slowly, sometimes it makes ice and sometimes it will not hit and miss, cooling and temps are working fine, ordering ice maker for unit. ; ordrng 1 W10873791 (icemaker), Installed new part (ice maker) into unit. Water filled mold, I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working as designed.
Near Newman, CA 95360
James R.
Job Details: 08/10/2018
WHIRLPOOL DISHWASHER informed by install company they needed to push start twice to work unit. This actually pauses unit. Referred customer back to use and care
Near Turlock, CA 95380
James R.
Job Details: 08/10/2018
maytag dryer MEDC215EW Found wheels to be bad. Removed & Replaced with repair kit. Unit unit is working properly; used 1 4392067 (DRYER REPAIR KIT)
Near Hughson, CA 95326
James R.
Job Details: 08/10/2018
whirlpool refrigerator MSD2754GRW unit is not cooling properly, side x side doors are hot, compressor keeps running, I then pulled unit out and removed compressor cover and found compressor to hot to touch, found condenser fan not running, ordrng 1 W10309995 (compressor) and 1 WP12587601 (blade- con) and 1 WP61005323 (motor- con) and 1 WPW10143759 (dryer) Removed & Repaced all parts. Pulled vac. Recharged unit. Unit cooling and working properly.
Near Chowchilla, CA 93610
Douglas
Job Details: 08/10/2018
kitchenaid refrigerator KRFF707ESS01 Unit needs updated thermistor per service pointer can’t find part on line needs Little copper thermistor; De iced unit removed and replaced thermistor W10316760 unit working properly
Near Chowchilla, CA 93610
Douglas
Job Details: 08/10/2018
FRIGIDAIRE AIR CONDITIONER FFRH08L2R1 Customer doesn’t think unit is putting out enough air compared to another AC they have of a different brand advise customer airflow is good and normal for unit also advise customer a proper use in care of unit unit is working properly;
Near Fresno, CA 93730
Ethan Shrum
Job Details: 08/10/2018
KITCHENAID REFRIGERATOR KRFF507ESS Upon arriving to the customers home customer stated that the unit sounded like it was running constantly put unit found compressor to be operating as designed I did let customer know there is fans inside of unit did you run it turn the fan off and on to clarify the noise of the customer the most was correct also customer was wondering about the temperatures inside the unit checked temperatures with thermal coupler found fresh food was very 2 to 3° up and down also freezer compartment was it -2 unit is cooling properly job complete
Near Fresno, CA 93720
Ethan Shrum
Job Details: 08/10/2018
MAYTAG DISHWASHER MDB4949SDZ0 On ariving to the customers home customer stated that the unit would not function it would start and turn on but after a couple minutes it would shut off put unit into diagnostics found there to be a few fault codes miss communication air from the control to the motor looked in service matters service matters or for me to replace all the parts and panels job need more work; ordrng 4 W10789434 (clamp)s and 1 W10906430 (cntrl-elec), Replaced all parts tested unit unit checks good no issues job is complete
Near Clovis, CA 93611
Ethan Shrum
Job Details: 08/10/2018
MAYTAG WASHER MVWB765FW1 Upon arriving to the customers home customer stated unit was making a noise I did test functions of unit did not find any fault codes inside of unit I did contact whirlpool and let them know that the unit is functioning as designed customers unhappy with water levels inside of unit report Splaine it to you is not going to fill all the way was water our company has another came out and replaced your case two times unit is functioning and working in sounding as designed unit checks good with no issues job complete
Near Riverdale, CA 93656
Timothy
Job Details: 08/10/2018
frigidaire refrigerator FFHT1814QW Customer states the unit makes a knocking noise that happens for about 2 minutes about 4 times a week. Customer feels this happens more when the freezer is full. Ran through a manual defrost, compressor start and ran the evaporator fan. I can not duplicate the sound. The only thing that sounded slightly abnormal was when the compressor started there was a rattle around the cabinet. This could be the items stored next to the fridge or just leveling to give the fridge a more stable base. Adjusted base. I suggested that the customer clean around the unit. Advised the customer to remove items that touch the fridge and might vibrate when the compressor comes on. Unit operating as designed. Unit is cooling correctly.
Near Reedley, CA 93654
Timothy
Job Details: 08/10/2018
WHIRLPOOL WASHER MVWB880BW0 Inspected unit and found the basket is stuck under the damper on the backside of this unit. The gearcase was replaced late 2017 and the suspension on 3.18. I can not test the unit by putting it in manual spin because there are three mice inside the basket. Called warranty company to see how they wanted me to proceed. Told that I was not to work on the unit and the customer would have to call the warranty company for further details.
Near Santa Maria, CA 93458
James
Job Details: 08/10/2018
GE DRYER GTD42EASJ2WW Found unit would shut off after running for a short time. Found motor to be over heating and shutting off for safety. Informed customer of bad motor. REPAIR DENIED Customer said not to order anything yet. They are going to try and get a replacement for the unit as this is already a replacement for a bad unit. Informed customer to call us and let us know if they would like to continue the repair.
Near Tulare, CA 93274
Enrique
Job Details: 08/10/2018
WHIRLPOOL REFRIGERATOR WRS526SIAH00 inspected a whirlpool refrigerator . ice maker not producing ice. On previous visit , i replaced the ice maker . The customer stated, ice maker worked intermittently . I called techline , spoke with Kevin file #7722572779 . Kevin instructed me to replace the door switch spacer p#w10221048; ordrng 2 W10221048 (spacer)s, I installed 2 FC switch spacers . All functions checked normal at time of service . No leak
Near Hanford, CA 93230
Enrique
Job Details: 08/10/2018
maytag washer MVWB765FW2 not draining . The central electric not powering on . Incoming voltage to control 120 v . I will need to replace the central electric and pump . ; ordrng 1 W10876600 (drain pump) and 1 W11195970 (CENTRAL ELECTRIC ), Replaced the central electric and drain pump . All functions checked normal at time of service . No leaks
Near Avenal, CA 93204
Enrique
Job Details: 08/10/2018
maytag washer MHW3505FW1 unit leaks underneath during wash cycle . I removed the back cover , found the water is leaking from the tub . Need a new tub assembly . ordrng 1 W10901030 (tub-outer) and 1 WPW10253476 (screw) and 1 WPW10340443 (bellow), Replaced the outer tub assembly , drain pump and screw . Tested the unit all functions checked normal . No leaks at time of service .
Near Visalia, CA 93292
Enrique
Job Details: 08/10/2018
MAYTAG DRYER MVWC415EW1 I diagnosed the washer . Found the actuator was not connected into the cam assembly . I reinstalled the actuator , ran a quick wash cycle test . All functions checked normal at time of service . No leaks
Near Visalia, CA 93277
Erick
Job Details: 08/10/2018
whirlpool refrigerator WRS325SDHZ02 Cycled unit and found main control not sending any voltage causing unit not to cool. Unplugged unit and secured all connectors to main harness and board. Retested it and now compressor and fans are now running. Unit is cooling tested normals ops
Near Shafter, CA 93263
Erick
Job Details: 08/10/2018
FRIGIDAIRE REFRIGERATOR FFHT1814TW0 Found liner with gaps which may be creating an air leak causing unit to build up frost. Retv liner all the around and secured door. Gasket misaligned and re positioned it. Found no air gaps. Unit is now cooling
Near Delano, CA 93215
Erick
Job Details: 08/10/2018
FRIGIDAIRE REFRIGERATOR FFTR2021TW Cycled unit and found unit evap motor making Knocking noise. Unit has bad fan motor. Replaced motor 242077702. Retested it and it’s now cooling with no noise.
Near Delano, CA 93215
Erick
Job Details: 08/10/2018
ge washer GTW460ASK7WW Upon arrival found unit full of water. Cycled drain and found pump getting voltage but not respsodng. Unit has bad pump and will need to be replaced.; ordrng 1 WH23X24178 (DRAIN PUMP), installed new part. Retested it and it now cycles and drains with no errors
Near Delano, CA 93215
Erick
Job Details: 08/10/2018
ge range JGB860SEJSS Found top oven door not closing due to spring and hinge slipping. Took door apart and realigned and spring. Secure hinge. Reinstalled and secured door. Retested door and it now opens and closes with no errors
Near Wasco, CA 93280
Erick
Job Details: 08/10/2018
GE WASHER GTW460ASG7WW Installed new pump on unit. Retested it and it passed all tests with no errors, used 1 WH23X27574 (DRAIN PUMP)
Near Los Angeles, CA 91406
Kenneth
Job Details: 08/10/2018
whirlpool washer WTW5000DW1 Upon arrival unit wouldn’t turn on. Had voltage at board but no response. Needs board.; ordrng 1 W11116590 (cntrl-elec), Replaced control and tested, unit not draining. Needs drain pump.; ordrng 1 W10876600 (drain pump), Installed drain pump and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Paso Robles, CA 93446
George
Job Details: 08/10/2018
jennair refrigeator JF42NXFXDE02 Found refrigerator working and sealing ok no moisture unit working ok complete .no dents or dings cause by tech complete.
Near Paso Robles, CA 93446
George
Job Details: 08/10/2018
maytag refrigerator MTB2156GEQ Installed overload relay tested check out ok complete. No dents or dings cause by tech.
Near Baywood-Los Osos, CA 93402
George
Job Details: 08/10/2018
amana dryer NGD4655EW2 Found dryer with organic softener sheet covering return flow being block inside dryer, removed restriction. Removed and replace thermal fuse. Inform customer to keep a check on the dryer for organic sheets covering air flow, complete . No dents or dings cause by tech.; used 1 WP3392519
Near Bakersfield, CA 93308
Dane
Job Details: 08/10/2018
ge dishwasher GDF520PGJWW Upon arrival the soap dispenser was not opening. Found the motor not working in dispenser. Unit needs new dispenser.; ordrng 1 WD12X22515 (module detergent), Removed and replaced dispenser and tested unit. Unit functions normal now; Job Cmpltd
Near Bakersfield, CA 93309
Dane
Job Details: 08/10/2018
ge washer GTW485ASJWS Upon arrival the unit was making noise in the spin cycle. Found the drain pump noisy. Remove and replace drain pump and tested unit. Unit functions normal now; used 1 WH23X24178 (PUMP)
Near Bakersfield, CA 93304
Dane
Job Details: 08/10/2018
ge washer GTW330ASKWW Upon arrival the unit was noisy in the spin. Found the drain pump not mounted correctly causing it to bounce around and make bad sound. Secured pump and tested unit. Unit functions normal now.
Near Bakersfield, CA 93307
Dane
Job Details: 08/10/2018
frogidaire refrigerator FFHS2611PFAA upon arrival the unit icemaker was frozen in a block of ice due to a bad water valve. Removed and replaced icemaker 241798231 and valve 242252702 and tested unit. Unit functions normal now
Near Bakersfield, CA 93311
Dane
Job Details: 08/10/2018
kitchenaid refrigerator KRFF707ESS01 upon arrival the unit was not cooling in the fresh food and was leaking from the top of the refrigerator. Found fresh food evaporator iced over due to their Mr. out of range. Found filter housing leaking. Unit needs new evaporator fan motor and filter housing; ordrng 1 W11033168 (harns-wire) and 1 W11194438 (HOUSING), Removed and replaced harness wire and Ricci filter housing and tested unit. Unit functions normal
Near Bakersfield, CA 93304
Dane
Job Details: 08/10/2018
kitchenaid refrigerator KRMF706ESS01 Upon arrival the unit would not dispense ice. Found the dispenser motor burned out. Removed and replaced motor and tested unit. Unit functions normal now used 1 W10822606
Near Bakersfield, CA 93306
Dane
Job Details: 08/10/2018
whirlpool refrigerator WRS325SDHZ Upon arrival the unit was not cooling. Found damper not open letting cold air to fresh Food. Found red wire backed out of connector dampener. Secured connection and tested unit. Unit functions normal now;
Near Bakersfield, CA 93306
Dane
Job Details: 08/10/2018
MAYTAG DISHWASHER MDB7749AWB2 Upon arrival the start button on the console with not work. Removed and replaced consul and tested unit. Functions normal used 1 W10811148 (PANEL-CNTL)
Near Los Angeles, CA 91342
Billy J.
Job Details: 08/10/2018
whirlpool refrigerator WRS571CIHZ00 Apon arrival cUSTOMER stated that unit caught of fire from inside stated fire department had to come put out fire and move unit out side he stated no damagae to property or personal injury I called techline to document looks like fire began in refrigerator section to left of resivor and spread up entire liner of refrigerator is melted on back rear and liner is black in fridge and freezer took over ten pictures of unit could not determine what happened to unit with how bad fire damage was checked polarity and voltage at plug and was correct and passed 8008744698 was on the phone for about an hour
Near Los Angeles, CA 91344
Billy J.
Job Details: 08/10/2018
JENNAIR REFRIGERATOR JFC2290VEP0 Apon arrival removed and replace both rails retested job complete
Near Los Angeles, CA 91343
Billy J.
Job Details: 08/10/2018
maytag microwave MMV4205FZ0 pon arrival removed and replaced all switches, unit now operating as designed job complete; used 3 W10727360 (MICROSWITCH)
Near Los Angeles, CA 91324
Billy J.
Job Details: 08/10/2018
jennair dishwasher JDB1090AWS unit stoped working for a couple days and started working again I checked unit for error codes and there is none and went through diagnosis with no issues cycled on and off probably 10 times and started every time performed factory reset unit has ripped door seal. ordrng 1 WP99003337 (seal- door) removed and replaced door seal retested job complete no leaks
Near La Crescenta-Montrose, CA 91214
Raymond
Job Details: 08/10/2018
maytag washer MVWC565FW1 clothes soaking wet after cycle done. Found no codes and unit passed all tests. Interviewed customer and found improper use of unit. Instructed on proper use and care of unit. Unit functions normal now.
Near Glendale, CA 91202
Raymond
Job Details: 08/10/2018
maytag washer MVWB835DW3 clothes still wet at end of cycle. Inspected and tested unit and found only an over load fault code. All ops passed tests. Instructed on proper use and care of unit. Unit functions as designed at time of service.;
Near Santa Clarita, CA 91321
Raymond
Job Details: 08/10/2018
whirlpool refrigerator WRS321SDHZ00 Condenser fan motor needs to be replaced since the unit is still getting hot. Ordering fan; ordrng 1 W10854034 (motor-cond), Replaced fan motor and tested unit. Unit functions normal now.
Near Ridgecrest, CA 93555
Patrick
Job Details: 08/10/2018
WHIRLPOOL DRYER WGD5000DW3 Found the unit having issues with a gas smell and the heat not working. Checked unit out, gas coils failed first of all. Gas smell coming from the gas valve. Not closing all the way. Needs new burner assy ; ordrng 1 W10823508 (burner-gas), Removed and replaced part. Tested unit. All ops. heated good
Near Palmdale, CA 93551
Patrick
Job Details: 08/10/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 Found the unit not making ice properly. Intermittent ops. Working when I arrived. Needs new ice maker. Removed and replaced. Tested unit. All ops checked good ;
Near Palmdale, CA 93551
Patrick
Job Details: 08/10/2018
MAYTAG WASHER MVWC415EW0 Found customer having issues with the unit not operating properly. Stops after filling and doesn’t always start the wash cycle. Checked errors and found main control fault. Removed and replaced control W11124822. Calibrated and ran auto test. All ops checked good
Near Lancaster, CA 93534
Patrick
Job Details: 08/10/2018
MAYTAG WASHER MVWC416FW1 Found the customer having issues with th unit not wanting to fill with water normally. Just trickles in. Checked screen for inlets and their clean. Supply good as well. Needs new valve. Removed and replaced W11210459/VALVE.
Near Simi Valley, CA 93063
Danny
Job Details: 08/10/2018
maytag washer MVWC565FW1 Unit is shaking during spin cycles. Found unit not leveled properly. Level unit out, Ran a load with 5 towels and unit is working and spinning properly
Near Agoura Hills, CA 91301
Danny
Job Details: 08/10/2018
kitchenaid oven KODC304ESS00 Door fell off Reinstalled door Unit is opening and closing properly
Near Agoura Hills, CA 91301
Danny
Job Details: 08/10/2018
kitchenaid vent hood KVWB606DSS1 Making loud noise Found damper getting stuck and making noises Reinstall damper for vent motor Unit is working properly
Near Agoura Hills, CA 91301
Danny
Job Details: 08/10/2018
whirlpool refrigerator WRX735SDBM04 Not cooling properly. Found condenser dirty, Cleaned condenser and set unit to proper temp setting Unit is working properly
Near Los Angeles, CA 91325
Danny
Job Details: 08/10/2018
kitchenaid refrigerator KSC24C8EYY02 This unit is not repairable Found unit leaking from Yoder loop. Called tech line and reported issue File number 7722665025;
Near Los Angeles, CA 91331
Michael
Job Details: 08/10/2018
whirlpool refrigerator WRF535SMBM00 Removed and replaced door gasket on left side French door. Unit ops as intended job complete;
Near Los Angeles, CA 91607
Michael
Job Details: 08/10/2018
ikea microwave IBMS1455WS0 UI Display is defective.Needs new UI board p/n WPW10317093 ; ordrng 1 WPW10317093 (cntrl-elec), Uninstalled microwave from wall, remove top panel.Replaced faulty LCD screen. Installed top panel and reinstalled unit. Unit now displays info correctly
Near Los Angeles, CA 91335
Michael
Job Details: 08/10/2018
whirlpool refrigerator WRT518SZFM00 new unit does not keep food as cold as her whirlpool side by side model unit located inside the same home. Tech found unit ops as intended. All fans work and drain is clear. Air channels are clear and unobstructed. set baffle located in freezer to Max, tech adjusted baffle to Min and increased air flow is felt in fresh food cabinet. Spoke with son and verified unit is operating as intended.
Near Los Angeles, CA 91304
Michael
Job Details: 08/10/2018
whirlpool dishwasher WDT730PAHZ0 Unit is stuck and won’t start.Tech found UI blinking F2E2 and UI display is flickering.Power to unit is good, unplugged unit for several min and resupply power with no change. Harness looks good with no visible damage and all connections to control are secure.UI Control p/n W11116422Control p/n W11131683 ordrng 1 W11116422 (panel-cntl) Removed and replaced parts ordered.
Near Los Angeles, CA 91326
Michael
Job Details: 08/10/2018
kitchenaid oven KODE500ESS02 Top portion of UI does not illuminated. Ovens operate and get to temp. Lower portion of UI is operational. I ordered stainless steel UI panel W11086141. Unit otherwise ops as intended Killed power to unit, removed unit from cabinet approx 6” Removed and replaced UI control. Reinstalled unit and resupply power. Unit already has updated temp sensor. Unit ops as intended
Near Castaic, CA 91384
Michael
Job Details: 08/10/2018
Door is sagging again. Multiple times repeated issue.Tech found left and right door have dropped approx a half inch. Baffle on left door does not properly fit into guide inside fresh food cabinet. Tech removed doors and found cracks to bottom of liner on left and right door.Tech needs washers to adjust height of door. Tech used 7/16” diva flat washers and used two washers under left and right doors. Doors are now raised approx 1/4” and are closing/sealing properly. Unit is operating as intended with no other issues.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 08/10/2018
WHIRLPOOL REFRIGERATOR KRFC604FSS01 damaged water line. Checked unit and found broken water reservoir; ordrng 1 W10789102 (tube-water) and 1 W11024082 (reservoir), Replaced water reservoir and water filter hose. Tested ok.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 08/10/2018
whirlpool refrigerator WSF26C3EXF01 Broken right side door handle and missing handle screws. Adjusted door and ordered parts.; ordrng 2 WPW10010140 (screw)s and 2 WPW10661886 (screw)s, Replaced handler and screws. Tested ok.
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 08/10/2018
WHIRLPOOL REFRIGERATOR KRFF507ESS01 Iced up fresh food evaporator. Ordered fresh food evaporator cover. checked all connections and location of the thermistor.; ordrng 1 WPW10501260 (cover-evap), Replaced evaporator fan motor with the harness, support and cover.
Near Oxnard, CA 93030
Jesus
Job Details: 08/10/2018
WHIRLPOOL REFRIGERATOR WRB322DMBM00 Unit is making a loud noise. Checked unit and ran diagnostics. Removed grille and pulled unit out as I was pulling unit out I heard a noise coming from back of unit. Pulled unit and removed back cover and found the connector the water dispenser hitting the condenser fan blade. This unit doesn’t have dispenser valve. Secured connector and assembled unit. Unit is now working as design
Near Oxnard, CA 93030
Jesus
Job Details: 08/10/2018
KITCHENAID REFRIGERATOR KRFF707ESS01 Unit is not cooling. Checked unit and found the evaporator iced up. Removed drawers and cover defrosted ice on evap. Re adjusted thermistor in suction tube and zipped tie it. Assembled unit and tested. Unit is working as design
Near Simi Valley, CA 93065
Jesus
Job Details: 08/10/2018
KITCHENAID DISHWASHER KUDS03STSS0 Customer states that door keep dropping. Inspected door and found the left side lint off. Re installed lint and tested. Unit is working as design.
Near Thousand Oaks, CA 91320
Jesus
Job Details: 08/10/2018
kitchenaid refrigerator KRFC300ESS01 Customer states that right side freezer gasket is twisted. Checked unit and found the bent but sealing. Heated gasket to conform to unit. Unit is gasket is working as design. The inner portion of gasket does not affect the function of the freezer. The magnetic strip is sealing properly
Near Camarillo, CA 93010
Jesus
Job Details: 08/10/2018
kitchenaid dishwasher KDTE104ESS1 unit is not washing dishes. Checked unit and ran diagnostics found error codes. Motor not washing, removed motor connector and verified power to it. Getting 120 vac and closed pins on connectors. Reconnect connector and motor still not turning on. Verified fault and tested during diagnostics. Placed a small screwdriver on door switch and when valve was open raised the float to assure it was working. Also at the end of cycle did same process and verified that the heater was working. Ordered it part. Removed racks and pump assembly. Installed new pump and ran diagnostics. Unit is working as design. used 1 WPW10605057 (pump and motor assy)
Near Oxnard, CA 93033
Jesus
Job Details: 08/10/2018
WHIRLPOOL REFRIGERATOR WRF757SDEM00 Customer states that unit is still not making ice. Called techline and ran several test in icemaker. Advised to disconnect pantry user interface. Have the customer follow up with office regarding icemaker.
Near Camarillo, CA 93012
Jesus
Job Details: 08/10/2018
WHIRLPOOL WASHER DRYER COMBO WET4027HWO Returned to call and customer did an electrician checked outlet and power was good. When I arrived the unit was pulled out. Removed cover to terminal block and found the L1/L2 screws loose. Which L2 ended up showing to cabinet due cross thread. Called techline and advices that it’s the installer responsibility to replace the terminal block.
Near Thousand Oaks, CA 91360
Aaron
Job Details: 08/10/2018
WHIRLPOOL WASHER WTW7300DW1 Checked operations unit drain pump was running inconsistent like turning on an off fast , , looked underneath washer drain pump connector was very loose repaired the connector tighten the spade that connects to the drain pump motor, removed and replaced Harnes-wire, retested the unit now it drains good and is going into spin unit is working as designed; used 1 W10849300 (HARNS-WIRE)
Near Thousand Oaks, CA 91362
Aaron
Job Details: 08/10/2018
MAYTAG DISHWASHER MDB7749SBW3 control board was burnt , to get the unit repaired would need wire harness touch control and main board outer panel is discolored as well , and reported to safety on this dishwasher Nichole at safety said to complete call out and bill our service call they will be getting in touch with the customer
Near Thousand Oaks, CA 91362
Aaron
Job Details: 08/10/2018
wirlpool dryer unit is no longer heating the thermal fuse bad replaced the thermal fuse tested ops normal now , advised to have the venting checked and to make sure not to push the unit back too far and choke the air vent ops normal now unit will heat; used 1 WP3392519 (THERMAL FUSE)
Near Simi Valley, CA 93065
Aaron
Job Details: 08/10/2018
whirlpool microwaveKMHS120ESS4 unit light is not turning on all the time and open door is happening as well ordered main board needs switches and brackets as well ordered parts; ordrng 2 8169479 (screw)s and 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch) and 1 W10881539 (cntrl-elec) and 1 WP8206419 (interlock) and 1 WPW10156813 (interlock), Replaced the main board and all the interlocks and switches , tested operations unit works as designed
Near Sierra Madre, CA 91024
Francisco
Job Details: 08/10/2018
whirlpool refrigerator WRS588FIHV00 emoved filter and installed it correctly. Instructed cx on how to do this as well. Checked unit upon arrival found unit making ice fine but ice is clumping together inside the ice bin. Checked FC temp set temp is 0 degrees f and unit was at 1.3 degrees f. Went through harvest cycle with no issues then performed ice maker fill test no water leaks down. Found light frost underneath ice bin which indicates warm air is leaking through ice door separator; ordrng 1 W11098702 (door-ice), Removed and replaced part listed, tested ops unit now working as designed
Near Altadena, CA 91001
Francisco
Job Details: 08/10/2018
whirlpool freezer WRF555SDFZ05 Checked unit found frost inside FC ceiling. Inspected unit found gap on front of door gasket. Re aligned door unit now closes properly. Unit works as intended
Near Altadena, CA 91001
Francisco
Job Details: 08/10/2018
kitchenaid cooktop KCGD500GSS00 Upon arrival I tested outlet for proper voltage and polarity, then Checked unit and found customer is experiencing the reigniting on cook top being activated by low flame and air conditioning vent right above cook top. Asked customer to use cook top without the ac running and report any issues.
Near Rosemead, CA 91770
Francisco
Job Details: 08/10/2018
MAYTAG WASHER MVWC565FW0 unit was not draining water all the way and unit had odor to it. After further inspection of the unit found unit working properly the water left in unit after a drain and spin cycle is the normal amount that sits in the water pump and hoses underneath unit. Found hot and cold hoses reversed, corrected issue calibrated unit and it is working as intended. Advised to use afresh cleaning tablets once a month to get rid of odor