Near Ridgecrest, CA 93555
Patrick
Job Details: 08/13/2018
kitchenaid dishwasher KDTM354DSS5 Found the customer having draining issues. Started as intermittent and then the unit stopped draining completely. Pressed cancel drain and the pump didn’t engage. Checked pump connection and one of the brown wires was popped out of the molex connector. Repaired connection. Test3 unit, all ops checked good.
Near Los Angeles, CA 91402
Raymond
Job Details: 08/13/2018
amana refrigerator ASI2575GRW00 Upon arrival ice maker had jammed ice. Removed jam ice and tested unit functions normal now.; Job Cmpltd.
Near San Fernando, CA 91340
Raymond
Job Details: 08/13/2018
whirlpool range WFG320M0BS0 Upon arrival a rubber smell coming from unit. Inspected and found some heat insulation pushing too far into bake area getting too hot. Secured insulation and tested unit. Unit functions as designed.; Job Cmpltd.
Near Santa Clarita, CA 91350
Raymond
Job Details: 08/13/2018
maytag washer MVWB865GW1 Upon arrival complaint was suds spilling out from washer and drain pump won’t shut off. customer showed picture that looked like Willy Wonka”s factory ride. It was an over suds condition. Pulled codes and found over load fault and over suds. Customer was using way too much soap and it was concentrated. Instructed customer on proper use and care of unit. Unit functions as designed at time of service.
Near Los Angeles, CA 91325
Billy J.
Job Details: 08/13/2018
kichenaid refrigerator KFIS29BBMS02 harness to fan is completely corroded from liner. techline had me just brown red to yellow fan turned on but connector is damaged. unit is unrepairble customer was watching me jump wires to turn on fan but I advised him I am unable to modify harness. job complete.
Near Bakersfield, CA 93306
Dane
Job Details: 08/13/2018
whirlpool dishwasher WDF520PADM Upon arrival the top rack of the dishwasher would not come out found the wheel is broken and the stopper is broken as well. Installed wheels unit still needs stoppers; ordrng 2 WPW10082861 (stop)s, Removed and replaced top rack stoppers and tested unit. Unit functions normal now; Job Cmpltd.
Near Bakersfield, CA 93304
Dane
Job Details: 08/13/2018
whirlpool dishwasher MDB7100AWB Upon arrival gasket was leaking. Removed and replaced gasket WP902894 and tested unit. Unit functions normal now.
Near Taft, CA 93268
Dane
Job Details: 08/13/2018
ge icemaker GFE29HSDSS , Upon arrival the light on the dispenser was on all the time. Unit needs new user interface and new control ; ordrng 1 WR55X25728 (UI) and 1 WR55X25728 (CONTROL), Installed main control. Lights on user interface still not lighting up correctly. Unit needs new interface; ordrng 1 WR55X11144 (pcb asm led icon ui), Remove and replace user interface and tested unit. Unit functions normal now.
Near Bakersfield, CA 93307
Dane
Job Details: 08/13/2018
whirlpool dryer WGD4815EW Upon arrival the unit was not drying the clothes. Found igniter not glowing and not getting voltage. Found thermal fuse open. Removed and replaced fuse and tested unit. Unit functions normal now; used 1 3392519 ([Alt for WP3392519)
Near Bakersfield, CA 93304
Dane
Job Details: 08/13/2018
kenmore cooktop 36275201891 Upon arrival the left burners were not lighting. Found the wires to the electrodes disconnected. Secured wires and tested unit. Unit functions normal
Near Bakersfield, CA 93305
Dane
Job Details: 08/13/2018
frigidaire refrigerator FFHT2021TW1 Upon arrival the fresh food compartment was not cooling at all and freezer was not as cold as it should be. Found evaporator fan motor not turning. Removed and replaced fan motor and tested unit. Unit functions normal now; used 1 242077702 (FAN) from stock
Near Bakersfield, CA 93306
Dane
Job Details: 08/13/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM00 Upon arrival the unit was not making ice. Ice maker was getting 120 V but would not cycle. Removed and replaced ice maker W10882923 and tested unit. Unit functions normal now; Job Cmpltd.
Near Morro Bay, CA 93442
George
Job Details: 08/13/2018
WHIRLPOOL REFRIGERATOR KRFC300ESS01 Found refrigerator with ice maker arm on off position Flip arm down on position dump out ice refill checking ok, complete, no dents or dings cause by tech complete.
Near Paso Robles, CA 93446
George
Job Details: 08/13/2018
Near San Miguel, CA 93451
George
Job Details: 08/13/2018
WHIRLPOOL REFRIGERATOR WRT518SZFM00 Found refrigerator freezer over frosted no cooling in fresh food area found bad freezer fan need to replace ok to order part . ordrng 1 WP2315539 (motor-evap), Installed motor evap tested check out ok complete. No dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details: 08/13/2018
ge refrigerator GSE25HMHJHES Found refrigerator gasket on fresh food side was not inserted reposition retested check out ok complete no dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details: 08/13/2018
maytag washer MVWB765FW2 Found washer f3e2 error put into diagnostics clear code found extra suds. customer instruct to put less soap retested check out ok no codes . No dents or dings cause by tech.
Near San Luis Obispo, CA 93405
George
Job Details: 08/13/2018
WHIRLPOOL WASHER WFW92HEFW0 Found washer not dispensing detergent put into diagnostics board not sending ac voltage replace expansion board and sensor ok to order parts; ordrng 1 W10864049 (cntrl-elec) and 1 W11096092 (sensor), Installed parts tested ok complete . No dents or dings cause by tech
Near Los Angeles, CA 91316
Kenneth
Job Details: 08/13/2018
kitchenaid refrigerator KBSN608ESS00 Found unit continuing to get overtemp alarm ordering new hv board per service pointer did not reschedule due to part availability. ; ordrng 1 W10849800 (cntrl-elec), Removed and replaced control board, tested unit unit is now operating properly. Customer approves job at this time. No dents dings or blemishes on or around the unit caused by technician.
Near Los Angeles, CA 91423
Kenneth
Job Details: 08/13/2018
KITCHENAID REFRIGERATOR KSSC48QMS00 Found unit with leak in sealed system from the evap. Ordering new evap. Leak detection and found if due all over evap. Quoted customer $715 for SVC and labor. Customer said Kitchenaid is gonna cover part but I show no part number customer is gonna call kitchen aid and see about having them send part directly or supply us with auto number. Collected $115 via CC. Will collect $600 on return visit ; rqstng P&A on 1 WP2306094 (evaporator), Removed and replaced compressor and evaporator. Recharged unit with 7.75 Oz of refrigerant. Used 1 access stub. Checked for leaks no leaks, checked pressures pressures checked good. Cx approves job at this time. No dents dings or blemishes on or around the unit caused by technician. Collected$600 via CC; used 1 CD8404 ([Alt for AF1200]) from stock
Near Los Angeles, CA 91602
Kenneth
Job Details: 08/13/2018
WHIRLPOOL WASHER WFW96HEAU0 Found unit door would not close properly and had a screw break off.checked unit and won’t close due to screw being missing will not latch door. Needing new door switch and screw. Rescheduled customer for Friday 8-10-18; ordrng 1 WP8183270 (latch) and 1 WP8540282 (screw), Removed and replaced latch and screw . Tested unit and unit operating properly. Cx approves job at this time, no dents dings or blemishes on or around the unit. ; Job Cmpltd.
Near Los Angeles, CA 91601
Kenneth
Job Details: 08/13/2018
whirlpool refrigerator URB551WNGZ Upon arrival unit was unplugged and pulled from wall. Plugged unit in and inspected, compressor running but no heat transfer. Lights and fans work. Most likely sealed system issue. Ordering compressor.; ordrng 1 WPW10507886 (compressor), Removed and replaced compressor. Recharged with 4.3 oz of refrigerant. Checked pressures pressures good. Checked for leaks. No leaks found. Unit is operating as designed.
Near Wasco, CA 93280
Erick
Job Details: 08/13/2018
MAYTAG DRYER MGDCCCCC215EW1 Cycled unit and found it not heating, accessed fuses and found blown thermal fuse causing it not to heat. Replaced fuse , retested it and it now cycles and heats with no errors. Job comp; used 1 WP3392519 (THERMAL FUSE)
Near Wasco, CA 93280
Erick
Job Details: 08/13/2018
maytag washer MVWX655DW1 Power unit on and immediately heard drain pump running. Canceled cycle and ran diagnostics. Through diagnostics found drain hose not secured to proper height causing it to think theirs is water in unit and having pump continuously running. Secured hose to proper height with zip ties. Retested it snd it passed all tests with tests with no errors. Job completed.
Near McFarland, CA 93250
Erick
Job Details: 08/13/2018
maytag washer MVWX655DW Found unit not powering on due to bad board. Board is getting voltage but not responding. Replaced main control W11116592. Retested it and unit passed all tests with no errors. Job comp. Also informed cust on how properly load unit. ; Job Cmpltd.
Near Visalia, CA 93291
Erick
Job Details: 08/13/2018
WHIRLPOOL DISHWASHER WDF331PAHS0 Cycled unit and found it not powering on. Accessed power cord and found loose wire nuts causing it not to power. Resecured wire nuts and power cord. Retested it and unit is now powering on. Unit passed diagnostics tests cycle with no errors, job complete.
Near Delano, CA 93215
Erick
Job Details: 08/13/2018
GE REFRIGERATOR GSS23BMKJCES ICE MAKER DID NOT COME IN BUT STILL RAN CALL,UNIT HAS BAD ICE MAKER, MODULE IS CLOCKING BACK AND FORTH CAUSING IT NOT TO CYCLE. UNIT WILL NEED NEW ICE MAKER. Installed new ice maker WR30X10093. It cycled and filled with no errors. Job completed.
Near Wasco, CA 93280
Erick
Job Details: 08/13/2018
FRIGIDAIRE REFRIGERATOR LFSS2612TE0 Cycled ice Make and found it not engaging correctly which is causing port ice production. Replaced ice maker,retested, .it cycled and filled with no errors. Job comp.
Near Visalia, CA 93291
Erick
Job Details: 08/13/2018
FRIGIDAIRE REFRIGERATOR FFHS2611LB Unit has bad damper causing air return to clogg and no air circulation to to rc. Unit will need new damper ; ordrng 1 242303001 (damper assy), Installed new parts on unit. Retested it and damper is now opening and unit rc is now cooling. Job comp; Job Cmpltd.
Near Visalia, CA 93291
Erick
Job Details: 08/13/2018
FRIGIDAIRE FREEZER FFHS2611LB Upon arrival found unit unplugged, cycled unit and found unit compressor. Accessed compressor and found unit roach infested. Relay is no longer causing it not cool. Called Lowe’s and spoke with Larry . Per Larry unit is not covered will not repair. Job complete.
Near Visalia, CA 93291
Erick
Job Details: 08/13/2018
FRIGIDAIRE REFRIGERATOR FRT18B4AW Cycled unit and found rear panel not aligned correctly to causing it to continue to leak. Realigned entire console. Retested and drain is no longer Leaking. Job comp; Job Cmpltd.
Near Visalia, CA 93292
Erick
Job Details: 08/13/2018
MAYTAG DRYER MGDC215EW Performed vent cleaning. Removed all lint and cleared cap. Retested it and airflow is has good flow. Cycled dryer and dryer is now cycling and heating with no errors.
Near Delano, CA 93215
Erick
Job Details: 08/13/2018
maytag washer MVWC565FWO Cycled unit through diagnostics and found it motor fault error causing unit not to spin. Cycled unit and found motor not engaging causing error. Found and connector at motor causing unit not to spin. Repaired connector and secured motor harness. Retested it through test cycle and it passed all tests with no errors. Job completed.
Near Coalinga, CA 93210
Enrique
Job Details: 08/13/2018
frigidaire dishwasher FFID2426TS1A Inspected a Frigidaire dishwasher . leaking underneath . I found water leaking between door and tub . Installed new gasket . Ran a rinse only cycle . All functions checked normal . No leaks.
Near Hanford, CA 93230
Enrique
Job Details: 08/13/2018
whirlpool refrigerator WRF993FIFM00 no cool, making a humming noise, gets louder when you open the door. Replaced the evaporator cover W10889841 and central electric W11169503 on a whirlpool refrigerator . All functions checked normal at time of service . No leaks .; Job Cmpltd.
Near Hanford, CA 93230
Enrique
Job Details: 08/13/2018
WHIRLPOOL WASHER WTW5000DW1 Washer locked up- will not finish cycle. Replaced the central electric and latch ( shorted ) . Performed calibration , ran a quick wash cycle test . All functions checked normal at time of service . No leaks .; Job Cmpltd
Near Visalia, CA 93277
Enrique
Job Details: 08/13/2018
WHIRLPOOL WASHER WTW5000DW0 Found both the central electric and drain pump shorted , unit not powering on . Installed the central electric and drain pump . Performed calibration , ran a quick wash cycle test . All functions checked normal at time. used WPW10581874 (PUMP-WATER) W10634026 (CNTRL-ELEC)
Near Visalia, CA 93277
Enrique
Job Details: 08/13/2018
MAYTAG WASHER MVWX655DW1 control not responding . I diagnosed the unit , found f5e2 = lid lock fault . Shorted lid lock . Installed new lid lock , truck stock . Performed calibration , ran a quick wash cycle test . All functions checked normal at time of service . No leaks . ; used 1 W10838613 (LATCH)
Near Arroyo Grande, CA 93420
James
Job Details: 08/13/2018
WHIRLPOOL DRYER LGB6400KQ0 Found unit with bad pulley making a squeaking noise. Also for undo roller wheels degraded. Installed new dryer repair kit and tested unit. Unit now functions as intended. No dents, dings, or blemishes on or around unit caused by tech. ; ordrng 1 4392065 (dryer repair kit)
Near Oceano, CA 93445
James
Job Details: 08/13/2018
maytag dryer MGDX655DW2 Customer stated that dryer not heating enough to dry clothes. Checked heat cycle and found heating cycle to be correct. Checked venting and found no clog in dryer or house venting. Registered complaint with Techline sr# 7722684114 via Andrew. Techline stated no parts to be replaced.
Near Pismo Beach, CA 93449
James
Job Details: 08/13/2018
kitchenaid refrigerator KRFF507ESS01 Found unit with ice forming behind crisper due to evap fan not moving and possible blocked airway due to damper control not opening. Ordering new damper, evap van and support.will return 8-10-18 to defrost and install; ordrng 1 W11033168 (harns-wire) and 1 WPW10248595 (control) and 1 WPW10389152 (support), Defrosted unit and changed control and fan. Unit now functions as intended. No dents, dings, or blemishes on or around unit caused by tech.
Near Santa Maria, CA 93455
James
Job Details: 08/13/2018
whirlpool washer WTW5000DW1 Customer stated start key getting stuck tested unit several times. Button is working as intended. Customer has had multiple pts buttons installed and same problem persists with the push button getting stuck. at this time unit is functioning as intended. Could not duplicate issue.
Near Lompoc, CA 93436
James
Job Details: 08/13/2018
whirlpool refrigerator WRT111SFDW03 Found unit with small gapping around fridge door. Ordering new gasket. Also found minor gapping in liner in freezer. Ordering silicone sealing. Did not reschedule due to part availability. ; ordrng 1 482338 (adhesive) and 1 W11228130 (DOOR GASKET WHITE), Replaced door gasket and applied silicone to liner gaps. Unit is functioning as intended. No dents, dings, or blemishes on or around unit caused by tech. ; Job Cmpltd
Near Riverdale, CA 93656
Timothy
Job Details: 08/13/2018
maytag washer MVWX655DW1 Inspected unit and found a worn hub and cam assembly. Found the strike does not enter the latch assembly easily. Replaced worn and damaged parts.; used 1 W10838613 (LATCH) 1 W11035751/gearcase 1 W10721967/cam 1 W10528947/hub 1 W10902814/washplate
Near Dinuba, CA 93618
Timothy
Job Details: 08/13/2018
maytag dryer MVWX655DW0 Unit showing a 0-2,7-1,8-1,0-5. Ran a service test. Actuator did not shift correctly and does not recognize the tub has stopped spinning in a reasonable time. ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator), Installed parts. Tested unit. Unit checks ok.
Near Sanger, CA 93657
Timothy
Job Details: 08/13/2018
frigidaire refrigerator LFHB2741PF Inspected unit and found no ice in the bin. There is no ice or water in the IM tray.Tested IM per tech sheet. IM fills , IM evaporator fan is working. IM fails the harvest cycle test. Replaced IM and tested IM .IM passes tests. No leaks noted.; Job Cmpltd
Near Fresno, CA 93711
Ian
Job Details: 08/13/2018
frigidaire refrigerator LFFH20F3QWC Tech found both cold control, and start relay are not functioning correctly. Cold control does not activate system or send power to start relay at correct temperatures. When power is received to start relay start relay does not start the compressor reliably. Clicks three or four times over a span of a few minutes before starting compressor. Defrost timer also Advances past defrost portion very rapidly. Need start relay, Defrost timer, and cold control for repair.; ordrng 1 297259515 (controller) and 1 297318010 (timer) and 1 5304513033 (COLD control), Installed parts. Unit now starts compression and begins cooling reliably. Advise customer to allow 24 hours for temperatures to adjust before reloading.; Job Cmpltd.
Near Dinuba, CA 93618
Ian
Job Details: 08/13/2018
maytag washer MVWB725BW0 Tech found unit has crack in drain pump. Need drain pump for repair.; ordrng 1 W10409079 (water pump), Tech installed pump, and reinstalled unattached house water supply. Tested unit and unit now test good. Hot water valve appears to of been damaged prior to repair. Did not turn hot water back on. Otherwise all functions normal with no leaks.; Job Cmpltd
Near Fresno, CA 93727
Ian
Job Details: 08/13/2018
whirlpool dishwasher WDF540PADM3 Tech found all of unit functions working normal in cycle test mode at time of visit. Advised customer to use rinse aid and to evacuate cold water sink before starting load. Customer has water supply that takes several minutes to get even lukewarm. Advise customer that this will severely impact the effectiveness of the wash load of hot water is not dispense into the unit at the beginning of the cycle. No heating wash or drink failures found at time of visit. Normal operations.; Job Cmpltd
Near Fresno, CA 93702
Ian
Job Details: 08/13/2018
whirlpool dryer CGM2745FQ0 Tech found unit has broken door switch. Need door switch for repair. Customer not on site to provide signature or commercial access key.; ordrng 1 3406109 (sub 3406107), Installed parts and tested unit with provided key. Unit now tests good with no damage to unit or surrounding area. Apartment manager not on site to sign
Near Clovis, CA 93612
Ian
Job Details: 08/13/2018
whirlpool range WFC150M0EW1 I found error code f9, miswired range on display. Checked house voltage and voltage draw with all 4 burners. Unit is drawing normal voltage and amperage but 50 amp breaker is tripping. Units breaker circuit is weak. Customer needs electrician for repair.
Near Fresno, CA 93726
Ian
Job Details: 08/13/2018
maytag washer MVWB765FW0 Tech found drain pump seized. Need drain pump for repair.; ordrng 1 W10876600 (drain pump), Install drain pump and tested. Unit now tests good. Ran load size calibration for better performance..; Job Cmpltd.
Near Clovis, CA 93619
Ethan Shrum
Job Details: 08/13/2018
kitchenaid refrigerator KSSS42QDW055599607811 upon arriving to the customers home customer stated that the unit is not cooling properly I did find a service port on the inlet line of the compressor line I did let customer know that the whole sale system unit will need to be replaced customer is in a bit of a hardship and cannot afford at the moment collected service call job is complete
Near Clovis, CA 93611
Ethan Shrum
Job Details: 08/13/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM03 On arrival customer stated that the unit was making ice intermittently found on arrival of the unit was making ice but customer says unit will go off and on with making ice needing to order ice maker; ordrng 1 W11188383 (ICEMAKER), replaced icemaker tested good, job complete.
Near Fresno, CA 93720
Ethan Shrum
Job Details: 08/13/2018
MAYTAG WASHER MVWB765FW2 Upon arriving to the customers home customer stated that the unit was not getting enough water found that the customers water valves are switched Redid hoses correctly test unit unit checks good job complete The noise the owner is making his normal is the design of the agitator plate; Job Cmpltd.
Near Fresno, CA 93730
Ethan Shrum
Job Details: 08/13/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ Upon riving to the customers home customer stated the unit was not making ice found icemaker to be bad icemaker was getting 120 V but was not functioning replaced W10882923, tested GOOD. job complete.
Near Clovis, CA 93612
Chris
Job Details: 08/13/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 ice maker is not producing ice.I first pulled ice container out to access ice maker. I found bail arm not inserted correctly. Corrected issue and then jump the ice maker to make sure it functions properly. Everything checked out good.
Near Clovis, CA 93619
Chris
Job Details: 08/13/2018
KITCHENAID DISHWASHER KDFE104DSS5 Customer had Concerns about dispenser and using rinse aid. I first made sure dispenser was full of rinse aid, Camp was dispensing properly. The dispenser checked out good. While I was there I cycle dishwasher into diagnostics just to make sure everything was functioning fine which it is. I didn’t import customer and proper use and maintenance of the new dishwasher.
Near Fresno, CA 93711
Chris
Job Details: 08/13/2018
maytag washer MVWB850WQ2 Smelled stagnant water from Coming from wash machine. I first ran wash machine In rinse drain cycle. I noticed drain was not functioning properly. I proceeded to pull drain apart and found turbines busted. Replaced drain what truck stock item. Wash machine is now draining and functioning properly. Job complete; used 1 W10536347 (DRAIN PUMP ASM)
Near Fresno, CA 93730
Chris
Job Details: 08/13/2018
kitchenaid refrigerator KRFF305ESS00 On today’s visit customer was having concerns about Temperature in refrigerator and freezer compartment. Upon arrival I checked temperatures with my meter I had 35° in refrigerator compartment in -3° in freezer. Customer again showed me pictures of certain times when the display shows that it’s warm I again went over the fact that it goes in defrost and also anytime doors are open or groceries are loaded Temperatures will rise I’ve already been out here numerous times and replaced multiple parts. So I called whirlpool tech line spoke with Joel gave me Sr#772269057 We went through diagnostics together he told me everything is fine. Informed customer refrigerator is functioning like it should and that temperatures will fluctuate throughout the day. Job complete.
Near Clovis, CA 93611
Chris
Job Details: 08/13/2018
whirlpool dryer WED8540FW1 dryer was making loud Rattling sound. I powered dryer on was Able to duplicate the noise they were hearing. I found were control board was mounted bracket was loose Making a loud sound. Also I realigned drum on rollers and bulkhead. Cycle dryer on noise has gone away. Dryer checks out good.
Near Fresno, CA 93711
Irvin
Job Details: 08/13/2018
JENNAIR COOKTOP JIC4430XS00 Removed power replaced the module and display. Power up unit failed. The power source failed. Customer needs ELECTRICTIAN. Display showed up to program. Reset power never came back CUSTOMER WILL HAVE ELECTRICTIAN OUT THEN CALL BACK TO HAVE UNIT PROGRAMMED.
Near Fresno, CA 93704
Irvin
Job Details: 08/13/2018
kitchenaid refrigerator KRFC704FBS00 The fresh food evap coils are ice locked. The evap motor is rotating, but sounds like a bell jiggling and the blade is cutting ice. Need to replaced evap cover. The ice maker is producing bucket has cubes. ; ordrng 1 W11167902 (EVAP COVER), Replaced evap cover. No issues. Returned power to unit, cycled on compressor running. During removal of door shelf fell and broke. Ordering to replace. ; ordrng 1 W10887799 (trivet),Installed the trivet. No issues. All ops normal. ; Job Cmpltd.
Near Madera, CA 93637
Irvin
Job Details: 08/13/2018
FRIGIDAIRE RANGE FFGF3012TWB Cooktop surface has a nick on corner, and grates are leaving stains on the surface. Photos of damage claimed by customer. Frank techline- cosmetic damage first 30days only. Asked to see if they would give a parts concession. 81904984. NOT COVERED UNLESS MANUFACTURERS DEFECT/ TECH ASSIST, sent to Custmoer SERVICE- since passed 60 days not covered, Customer responsibility. 81905066. Called office to explain manufacturer not covering issue 60 days past coverage. Explained she would have to pay for the parts and labor for install. ; Job Cmpltd
Near Fresno, CA 93706
Irvin
Job Details: 08/13/2018
MAYTAG WASHER MVWX655DW1 the washer will not complete cycles. The unit was draining slow and cycle would not complete due to only cold water to the unit. CUSTOMER INSTRUCT, UNTIL HOT WATER IS INSTALLED TAP COLD IS ONLY AVAILABLE TEMP FOR WASH. ALL OPS NORMAL.
Near Atwater, CA 95301
Douglas
Job Details: 08/13/2018
WHIRLPOOL REFRIGERATOR KSC23C8EYW00 checked thermistors both are good had me do an amp draw on compressor found amp draw was all over the place up and down. replacing compressor compressor is covered under 10 year warranty from KitchenAid; ordrng 1 W10309988 (compressor), Removed her place compressor will get back into -3 µm charge system 5.3 ounces of refrigerant unit is working properly
Near Merced, CA 95348
Douglas
Job Details: 08/13/2018
whirlpool dryer WED5000DW2 Customer states unit will not spin found unit to have a broken belt removed and replaced belt what dryer repair kit unit is working properly; used 1 4392065 (DRYER REPAIR KIT)
Near Merced, CA 95341
Douglas
Job Details: 08/13/2018
ROPER WASHER RTW4640YQ1 Control malfunctioning will not advance removed and replaced control unit is working properly ; Job Cmpltd.
Near Merced, CA 95340
Douglas
Job Details: 08/13/2018
MAYTAG WASHER MVWX655DW1 Unit still not washing found customer trying to wash with warm water with the hot water valve off, turn hot water valve on and unit is not working properly advise customer proper use and care; Job Cmpltd.
Near Madera, CA 93636
Douglas
Job Details: 08/13/2018
whirlpool washer WTW8900BC0 Customer stated F1 pop back up as soon as I left per the tech manual if line is clear control board needs to be replaced. Ordering board; ordrng 1 WPW10550335 (console),Removed and replaced consul Brian calibration unit seems to be working properly at this time; Job Cmpltd.
Near Ceres, CA 95307
Cruz
Job Details: 08/13/2018
maytag washer MVWX655DW0 Tested unit in diagnostic test mode and found wash plate to spin freely, I then removed wash plate and found hub to be worn out as well. Ordering parts hub and wash plate for unit. ; ordrng 2 W10528947 (drive hub kit)s and 1 W10902814 (washplate), Installed new parts (wash plate, hub) into unit. I then calibrated and put unit into a diagnostic test mode it completed wash drain spin lock and unlocked, checked for codes found none as well no leaks, customer ok's repair.
Near Waterford, CA 95386
Cruz
Job Details: 08/13/2018
MAYTAG WASHER MVWC555DW0 Inspected and tested unit. Found actuator fault code, lid latch not unlocking, basket not spinning due to hub being worn out, then customer stated they are going to purchase a new unit, customer stated it’s not worth fixing.
Near Hughson, CA 95326
Christian
Job Details: 08/13/2018
maytag washer MVWX655DW1 Unit will not spin clothes out properly customer stated. I then removed wash plate and found hub to be worn out causing basket not to spin properly, ordering hub for unit. ; ordrng 1 W10528947 (drive hub kit) ,nstalled new part (hub) into the unit. I then tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, checked for codes found none as well no leaks, cusotmer ok repair.
Near Patterson, CA 95363
Cruz
Job Details: 08/13/2018
frigidaire dishwasher FGCD2444SA2A Unit needs a console with overlay, overlay is peeling off and unit is brand new, rich 1 is ordering part for unit. ; Installed new part (console assy) into unit. I then put unit into a diagnostic test mode it completed wash drain dried ck for codes found none as well no leaks, unit is working as designed, cx ok repair ;
Near Patterson, CA 95363
Cruz
Job Details: 08/13/2018
whirlpool refrigerator WRF555SDFZ05 Set refrigerator temp to 40° and that should help with drinks, food, veggies. Went into diagnostic test 01 & 02 found thermistors to be good, customer also mentioned that ice maker is making ice slowly, replaced bad one with new one (w10882923), water filled mold. Customer ok'd repair
Near Modesto, CA 95356
William
Job Details: 08/13/2018
kitchenaid icemaker KUIX305ESS1 Cleaned condenser on unit, ran 2 ice cycles, instructed customer to run 2 cleaning cycles with cleaning solution, showed instructions in manual. Cleaner part # 4396808
Near Modesto, CA 95356
William
Job Details: 08/13/2018
WHIRLPOOL DRYER WED5000DW2 Checked power to unit, tested ok, ran test cycle, unit heating & drum turning.
Near Modesto, CA 95351
William
Job Details: 08/13/2018
MAYTAG WASHER WFW72HEDW0 Found codes for slow drain, Remove back cover, manually drained tub, cleaned out drain trap, cleared all codes, ran self diagnostics, tested ok; Job Cmpltd
Near Modesto, CA 95351
William
Job Details: 08/13/2018
whirlpool refrigerator WZC5422DW00 System restricted, comp shutting off on thermostat overload, no heat at dryer, unit not repairable. Unit out doors in the heat; Job Cmpltd
Near Modesto, CA 95358
William
Job Details: 08/13/2018
maytag washer MHW6000XW2 Found door switch open, not sensing door closed. Replaced latch/switch assy. Found error F6E1, MCU brd error code, replaced MCU brd, ran diagnostics, tested ok
Near Fresno, CA 93722
Timothy
Job Details: 08/13/2018
WHIRLPOOL DRYER WED4815EW1 Customer states that sometimes they have to mess with the knob for the unit to work.Inspected unit and found the unit has damaged rollers and a bad timer; ordrng 1 4392065 (dryer repair kit), INstalled parts . Tested unit. Found the unit still making the noise . Checked blower . Found sound is coming from the motor.; ORDRNG 1 279827 (motor!dryer), Installed motor and reassembled unit. I can hear now the noise had two parts. One part is now gone . The other sound was a rock caught on the underside of the front felt bearing. Once removed the sound is gone the only thing lest is noise from the feet being removed. Unit checks ok. Informed customer to check clothes before washing to avoid repeat issues. Usage issues are not covered by warranty
Near Fresno, CA 93722
Ian
Job Details: 08/13/2018
whirlpool range WFG515S0ES1 Tech found left rear burner cap offset, causing poor ignition and higher than normal flames. Adjusted And unit now tests good. All other functions working at time of visit.; Job Cmpltd.
Near Clovis, CA 93619
Ian
Job Details: 08/13/2018
KITCHENAID REFERIGERATOR KRSC503ESS00 Customer stated repair should’ve been covered by Whirlpool. Also, current issues are likely due to the number of times it’s been taken apart by previous technician. If not covered by whirl pool, then only the fan cover and thermostat are necessary. ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll), Installed fan cover and thermistor. Powered unit on and tested with her Mr. checks compression and fan tests. Unit tests good at time of visit. Advise customer to allow 24 hours for unit to cool before reloading.
Near Fresno, CA 93720
Ian
Job Details: 08/13/2018
MAYTAG WASHER MVWC565FW1 Tech found unit operating normally with all normal operating noises. Sound machine was out of calibration from install. Read calibrated unit and unit now tests good. Instructed customer on normal operating noises, loading and cycle selection.; Job Cmpltd
Near Clovis, CA 93619
Ethan Shrum
Job Details: 08/13/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 Upon arriving to the customers home customer stated that the unit was freezing in the fresh food compartment temperatures inside fridge raider underneath product were around 30°F when into diagnostics went to test three for dampener door damp in the door would not close to needing to order a new baffle; ordrng 1 WPW10196393 (damper control assy), Replace parts tested unit unit checks good job complete; Job Cmpltd
Near Fresno, CA 93720
Ethan Shrum
Job Details: 08/13/2018
maytag washer MVWB880BW0 Upon arriving at the customers home customer stated unit sound like a jet when you’re taking off found customers unit to have bad bearing replaced, tested, job is complete. unit is functioning with no leaks; used 1 W10435302 (BEARING)
Near Fresno, CA 93720
Ethan Shrum
Job Details: 08/13/2018
WHIRLPOOL REFRIGERATOR MFD2562KES Upon arriving to the customers home customer stated that the in caps were broken in his refrigerator anyone of them replaced also the plate for the water filter housing was broken ordering parts job needs more work; ordrng 1 W10874836 (endcap) and 1 W10874836 (endcap) and 1 WP67001668 (plate- fil), n arriving to the customers home replace parts tested unit unit checks good job complete
Near Fresno, CA 93727
Ethan Shrum
Job Details: 08/13/2018
whirlpool refrigerator WRF535SMBM00 Upon arriving to the customers home customer stated that the unit was not making ice from icemaker to be getting 120 V but unit was not functioning needing to order new icemaker; ordrng 1 W10884390 (icemaker), Replaced ice maker tested unit unit checks good job complete.
Near Clovis, CA 93619
Ethan Shrum
Job Details: 08/13/2018
whirlpool microwave WMC50522HZ0 Upon arriving to the customers home customer stated that the unit was not working found a loose wire on microswitch. tightened connector on micro switch unit is functioning and working properly with no issues, job complete.
Near Fresno, CA 93727
Chris
Job Details: 08/13/2018
maytag dryer MEDC215EW1 Customers issue is dryer was not functioning properly. On arrival and turn on dryer noticed drum was not turning. Pulled dryer apart found That the belt had ripped in half. I proceeded to install new belt also replaced belt tensioner and both rollers. The dryer back together everything is functioning properly. Job complete; used 1 4392065 (DRYER REPAIR KIT)
Near Fresno, CA 93727
Chris
Job Details: 08/13/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ05 new refrigerator was not producing ice. I first pulled ice container out I noticed bail arm was Not inserted correctly in the icemaker causing it not to make ice. I corrected issue and then jump the icemaker it then dumped the frozen ice that was in there and proceeded to fill with water. Put ice container back in. Set proper temperatures for customer and instructed him on his new refrigerator. Everything checks out good. Job complete
Near Fresno, CA 93727
Chris
Job Details: 08/13/2018
WHIRLPOOL DISHWASHER WDTA50SAHZ0 Customers issue the dishwasher was not functioning properly. First I checked power supply I found it was plugged in to extension cord without a ground also the cord It was plugged into was burnt. Informed customer that they need a proper electrical connection for dishwasher to function properly. To buy a new Three prong cord so that the dishwasher has a ground. I left dishwasher unplugged for safety Reasons. Job complete.
Near Fresno, CA 93722
Chris
Job Details: 08/13/2018
MAYTAG DRYER MGDC465HW0 dryer Would not heat. My first check to make sure I had gas to dryer which I did I didn’t checked all my switches and fuses on backside of dryer is all checked out good. I didn’t pull drum out And found the common wire going to the radiant sensor was not connected. Corrected issue put dryer back together everything is functioning now. Job complete
Near Kerman, CA 93630
Irvin
Job Details: 08/13/2018
ELECTROLUX WASHER EFLW317TIW1 the unit will not operate mid cycle makes noises, and pauses in cycle. Checked error codes one code E41- control thinks door switch is open. Per tech sheet need to replace the door lock mech. Lynn tech support/ 81888464, confirmed findings. ; ordrng 1 5304505231 (door lock), Removed power. Removed door lock. Installed replacement. Ran test check passed. All ops normal.
Near Mendota, CA 93640
Irvin
Job Details: 08/13/2018
whirlpool refrigerator WRF535SMBB00 S225EQ-authoDampener is showing frost drops on cover. Temps in fresh food section too low. Control set at recommended setting. Dampener control is loud. Replaced control dampener, and thermistor. The unit is cooling. Controlling the cooling was the main issue. All functions norms.
Near Los Banos, CA 93635
Irvin
Job Details: 08/13/2018
frigidaire refrigerator FFHT1814QW4 Customer says the unit is not cooling in the fresh food section. Confirmed issue the air vents are ice locked. Customer was loading all the way to the back I. Freezer causing ice over. Explained issue to Customer. Unit Works as designed.
Near Madera, CA 93637
Irvin
Job Details: 08/13/2018
MAYTAG DRYER MEDC215EW1 Abnormal noise during operation. Found the rear left roller failed. Replaced with dryer repair kit. All ops normal. ; used 1 4392067 (DRYER REPAIR KIT)
Near Fresno, CA 93730
Irvin
Job Details: 08/13/2018
kitchenaid oven KDRS467VSS05 The unit is operating but the ignition not operable. The spark mod failed. ; ordrng 1 WPW10475147 (module-spk), Installed spark mod. NO CHANGE IN OPERATION. THE POWER IS STILL INCORRECT. CX SAID THE POWER WAS FIXED AND IT HAS NOT BEEN.
Near Fresno, CA 93722
Irvin
Job Details: 08/13/2018
whirlpool dishwasher WDTA50SAHZ0 The upper dish rack roller assembly is failed, can not pull out dish rack. Removed the dish rack and failed part. Installed replaced parts W10712395. All functions normal.
Near Madera, CA 93638
Douglas
Job Details: 08/13/2018
maytag washer MVWC415EW1 Unit not working properly found drain pump to be noisy not spending properly removed and replaced drain pump unit is now working; used 1 W10661045 (PUMP-WATER)