Near Los Angeles, CA 90065
Francisco
Job Details: 07/30/2018
WHIRLPOOL DRYER WGD85HEFW0 Customer states that unit had a rattling noise coming from it. Indeed unit had a rattling noise coming from lower right side of unit. Disassembled unit and found missing components on burner assembly causing unit to vibrate more than it should . Ordering part to complete repair 280119 (gas burner) Removed and replaced part listed adjusted burner tube as much as possible, tested ops unit now working as intended. Slight vibration coming from exhaust vent coming in contact with dryer customer approved.
Near Pasadena, CA 91104
Francisco
Job Details: 07/30/2018
KITCHENAID REFROGERATOR KSC24C8EYY03 Customer states unit is working great temperature-wise but no ice is being produced. After further inspection found water line to ice maker a bit restricted, cleared line and ran harvest cycle successfully,asked customer to monitor unit if she calls back she will need an ice maker.
Near East Los Angeles, CA 90022
Francisco
Job Details: 07/30/2018
whirlpool washer WTW6200VW Customer states unit did not spin at all. Open lid initiated a drain/spin cycle unit immediately beeped and displayed f51 rps sensor fault. After further inspection found bearing shaft nut loose and a loose stator motor as well. Re-positioned, tightened, and secured connections to motor and rps sensor, tested ops unit now working as intended.
Near Montebello, CA 90640
Francisco
Job Details: 07/30/2018
kitchenaid dishwasher KDFE104DSS5 Checked unit found error code 8-2 along with water in the tub. Inspected air gap it is clear. Removed kick panel found 120 vac going to drain pump yet pump not working, Removed and replaced part listed, tested ops unit now working as designed.
Near El Monte, CA 91732
Stephen
Job Details: 07/30/2018
whirlpool range WFG515S0ES1 Replaced LF,RF burner heads. LF still not lighting. Replaced LF orifice holder. All burners are lighting properly. Used a W11197500 (ORIFICE HOLDER) and W11234417 (ORIFICE HOLDER)
Near Temple City, CA 91780
Stephen
Job Details: 07/30/2018
KITCHENAID REFRIGERATOR KFXS25RYMS2 Replaced P-trap kit w10632338c. Replaced ice maker kit W10882923. Cleaned condenser. Unit is cooling properly. Ice maker is cycling properly. Drain is working properly. Adv to wait 24 hours to load food, 2-3 days for ice, 3-4 days to fill ice bin. Complete.
Near Duarte, CA 91010
Stephen
Job Details: 07/30/2018
WIRLPOOL DISHWASHER WDT780SAEM2 Ran diagnostics. Had 6-1,6-4 error codes. Found float switch binding. Unstuck float switch.Door hitting tub on left side. Adjusted left foot. Cleaned sump. Ran test cycle. Heater drawing 7.5A . Fills, washes, drains, rinses, & dries properly. Complete
Near West Covina, CA 91790
Stephen
Job Details: 07/30/2018
MAYTAG FREEZER MQF2056TEW02 Found evaporator iced up. Put into defrost- heater is drawing 3.5A. Timer not advancing. Needs timer, front foot( foot cracked ). Unit needs to be defrosted 24 hours before service. Ordrng 1 WP3-81329 (timer-def) and 1 WP3-82710-001 (leveler) Replaced defrost timer, front leveling foot. Unit is cooling properly. Allow 24 hours before loading food. Complete.
Near Los Angeles, CA 90272
Isidore
Job Details: 07/30/2018
WHIRLPOOL REFRIGERATOR WRB322DMBM00 Found refrigerator working no frost issues customer states freezer had frost and making noise not verified working at this time.
Near Los Angeles, CA 90077
Isidore
Job Details: 07/30/2018
KITCHENAID DISHWASHER KUDS02FRBL1 Found fuse open missing holder had wrong fuse installed, console coming apart missing rinse aid cover , ordering fuse holder and cap; ordrng 1 WP8546546 and 1 WP8564929. Installed new bimetallic and clip, test dishwasher operation ok at this time .
Near Los Angeles, CA 90027
Isidore
Job Details: 07/30/2018
WHIRLPOOL WASHER MVWB835DW3 Found f0e3 overload verified customer had duvet inside washer explained to customer that can soak up a lot of water and cause overload and motor strain noises, customer also made noise when loading five towels that can have same effect depending on size of towels. Cleared code ran diagnostics no problems found at this time washer working at this time.
Near Fontana, CA 92335
Kevin
Job Details: 07/30/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Found return vent frozen over causing no cool in RC. I cleared return vent. Also found leaking water filter housing. Removed and replaced filter housing. Tested unit. All tests good.
Near Riverside, CA 92506
Kevin
Job Details: 07/30/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ05 Found ice cup on ice maker frozen over and causing water to miss ice maker and fill bucket. I didn’t defrost it on last visit. I defrosted ice maker cup and cycled ice maker and checked for leaks. All tests good
Near Moreno Valley, CA 92553
Kevin
Job Details: 07/30/2018
Call was dispatched by whirlpool, when I arrived they had a Samsung dryer that was just purchased. I took pics of the dryer. Customer said they don’t own a whirlpool dryer. Will return part that was pre diagnosed.
Near Perris, CA 92571
Kevin
Job Details: 07/30/2018
MAYTAG WASHER MVWB835DW3 Unit not finishing cycle per customer. I checked error codes and found code for long fill. I found that the hot water valve was turned off at the wall. I informed customer the washer needs both hot and cold on certain cycles and they should leave both on. Tested unit. All tests good
Near Perris, CA 92571
Kevin
Job Details: 07/30/2018
whirlpool refrigerator WRF535SMBM00 Unit making noise during operation. I found water valve making noise when running. I tightened loose fill valve and tightened condenser under unit to eliminate noise. All tests good.
Near Riverside, CA 92506
Daniel P.
Job Details: 07/30/2018
Customer refrigerator ff compartment not cold enough freezer too cold , found poor air flow to ff compartment, checked all vents and evap all ok. I called tech line replacement of fan recommended , replaced fan motor W11212356 verified operation all ok call completed
Near Riverside, CA 92508
Daniel P.
Job Details: 07/30/2018
WHIRLPOOL MICROWAVE IBMS1455WS0 Customer microwave button damaged found ui button stuck needs new board, customer requested est for repair to submit a claim
Near Mentone, CA 92359
Daniel P.
Job Details: 07/30/2018
refrigerator is not making ice and door not closing properly, found stalled icemaker and worn cams and hinge , not allowing ff door to close , replaced icemaker, ff door hinge and cams all ok call completed. Used W10781835 (cam-door) WPW10257203 (cam-door) W11084346 (HINGE) 18W11084346
Near Hilmar, CA 95324
Douglas
Job Details: 07/27/2018
WHIRLPOOL MICROWAVE WMH31017HZ0 Removed and replaced W10754299 (magnetron) reinstalled unit. Unit is heating properly.
Near Atwater, CA 95301
Douglas
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR WRF535SMBW00 Removed and replaced light switch also sealed body of unit. Unit is working properly; used 1 12002646 (LIGHT SWITCH), and 1 482338 (ADHESIVE).
Near Madera, CA 93637
Douglas
Job Details: 07/27/2018
WHIRLPOOL DISHWASHER WDF520PADM7 Found wash motor will not activate, not getting power to wash motor. Removed and replaced W11025157 (wash motor).
Near Madera, CA 93636
Douglas
Job Details: 07/27/2018
WHIRLPOOL RANGE WGE555S0BS Removed and replaced 1 WP7403P899-60 (SWTCH). Unit is functioning properly.
Near Hilmar, CA 95324
James R.
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR WRX735SDHV00 Reheated and formed gasket. Unit sealing properly.
Near Turlock, CA 95380
James R.
Job Details: 07/27/2018
MAYTAG WASHER MVWX500XW0 Removed and replaced parts: W10404050 (Latch), WPW10276397 (Pump), WPW10006355 (Actuator), W10393448 (CCU) , & W10804664 (capacitor). Unit working properly.
Near Turlock, CA 95382
James R.
Job Details: 07/27/2018
JENN-AIR REFRIGERATOR JFFCC72EFS00 Removed and replaced parts: W10672578 (spring), W10792148 (pad), W10917313 (gasket-door), & W11086558 (panel).
Near Delhi, CA 95315
James R.
Job Details: 07/27/2018
WHIRLPOOL WASHER WTW7500GC0 Explained to customer that the load may need to be adjusted and to use less soap. Referred them back to use and care.
Near Livingston, CA 95334
James R.
Job Details: 07/27/2018
MAYTAG WASHER MVWC415EW1 Removed old pump and replaced with new WPW10661045 (PUMP).
Near Modesto, CA 95355
Cruz
Job Details: 07/27/2018
WHIRLPOOL RANGE HOOD MERH752BAB Installed new parts 1 WP7403P238-60 (switch), 1 WP7403P239-60(switch) 1 W1082371 (element surf) into unit. I then tested all 4 burners and found them to be working as designed.
Near Hughson, CA 95326
Cruz
Job Details: 07/27/2018
AMANA REFRIGERATOR ATB1935HR Unit has no serial number only model number, instructed customer to notify their insurance.
Near Hughson, CA 95326
Cruz
Job Details: 07/27/2018
WHIRLPOOL DRYER Removed bottom panel and tested thermal fuse found it to be bad, replaced bad one with new 3390719 (THERMAL FUSE).
Near Ceres, CA 95307
Cruz
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR WRX735SDB00 Removed bad ice maker and replaced with new W10882923 (ice maker).
Near Oak Park, CA 91377
Danny
Job Details: 07/27/2018
Cosmetic damage including scratches, dents, chips, and other damage to the appliance finishes unless such damage results from defects in materials and workmanship and is reported to Whirlpool within 30 days.REFERRED CLIENT TO THE MANUFACTURER PLEASE SEE PICS IF THEY DECIDE TO REPAIR UNIT PLEASE ORDER BOTH DOORS
Near Calabasas, CA 91302
Mitch
Job Details: 07/27/2018
WHIRLPOOL WASHER WTW8500BW Leaking water Replaced WPW10550152 tub ring and WPW10552116 dispensers. Ran a test cycle unit completed with no issues No water leaks found.
We serviced a
WHIRLPOOL DISHWASHER WDT780SAEM1 Installed new parts 2 WP3385089 (tracks), 2 WPW10508950 (stops), 1 W10712395 (adjuster assembly) into unit.
Model Tracks are working as designed, tested unit in a diagnostic test mode it completed wash, drain, and dried,
Near Ceres, CA 95307
Cruz
Job Details: 07/27/2018
Checked for codes found none as well as no leaks.
Near Calabasas, CA 91302
Danny
Job Details: 07/27/2018
WHIRLPOOL DRYER GGW9250PW3 Unit is not working Found broken belt Replaced and install 4392065 belt repair kit. tested unit ok.
Near Modesto, CA 95351
William
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Removed filter dryer from system. Found system burnt out & oil saturated, cap tube & condenser lines plugged. Called Whirlpool techline and they deemed unit unrepairable. Returning ordered parts. Referred customer to call Asurion, unit not repairable.
Near Los Angeles, CA 91325
Danny
Job Details: 07/27/2018
KITCHENAID REFRIGERATOR KRFC300ESS01 Leaking water and building up frost Found drain tube clogged. Replaced tube drain defrost drain and ice sheet Power unit up and compressor kicked on and started to cool. Unit is working properly.
Near Riverbank, CA 95367
William
Job Details: 07/27/2018
MAYTAG WASHER MVWC565FW1 Replaced W10838613 (latch assembly), cleared codes, ran calibration, ran self diagnostics, rechecked for codes, no code found unit tested ok.
Near Simi Valley, CA 93065
Danny
Job Details: 07/27/2018
maytag washer MVWC565FW0 Making loud noise and cycle not working properly Replaced W10528947 (drive hub kit) W10913953 actuator and main control W11035751 gearcase. Calibrated washer Ran a self test cycle Unit is working and washing properly
Near Riverbank, CA 95367
William
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR WRF560SEYM02 Found low water pressure to fridge. Replaced (4317943) ice maker & (WPW10474785) bail wire. Instructed customer to replace water valve in home before running new ice maker.
Near Manteca, CA 95337
William
Job Details: 07/27/2018
MAYTAG DRYER MEDC300BW0 Talk to office about job status, extended warranty call.
Near Los Angeles, CA 91342
Michael
Job Details: 07/27/2018
MAYTAG WASHER MVWB835DW3 Cx states on cold wash setting unit will pour water in and drain with out agitating or spinning.Tech found stuck UI button fault in diagnostics Tech manually ran fill valves, agitate, spin and drain. Ran auto service test with no issues. Found service pointer on pressure hose at board. Tech backed off pressure hose which was bottomed out on board
Near Manteca, CA 95336
Mark R.
Job Details: 07/27/2018
Replaced W10846428 (timer) and W10853313 (sensor). Ran sensor dry cycle and unit heated up. Unit drying at this time.
Near Los Angeles, CA 91326
Michael
Job Details: 07/27/2018
KITCHENAID VENT HOOD KXW8736YSS0 Cx states vent hood fans both quit working at 5e same time.Cx agrees to service fee.Tech verified good power from outlet. No fans operate, found loose connection up inside hood vent. Plugged in connector and used zip tie to prevent connector from becoming heat soaked and losing connection
Near Lathrop, CA 95330
William
Job Details: 07/27/2018
WHIRLPOOL RANGE WFG515S0ES1 Removed cookie sheets over stacked in bottom tray & drip mat customer had covering oven cavity bottom vents. Ran preheat test: tested ok.
Near Los Angeles, CA 91344
Michael
Job Details: 07/27/2018
JENN-AIR REFRIGERATOR JFC2290VEP0 Ice bin drawer was frozen in place again.Used steamer to de ice rails and free drawer up. Steamed all rails. Removed large chunk of ice off rear panel sticking to rear of drawers. All drawers now slide properly and tech increased freezer temp from 1° to 2° in freezer
Near Stevenson Ranch, CA 91381
Mitch
Job Details: 07/27/2018
MAYTAG DISHWASHER MDB4949SDE3 No faults stored in diagnostics and rapid advance all cycles with no issue. Adjusted rinse aid valve to #3.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 07/27/2018
Customer complaints of refrigerator leaking underneath. Drip pan overflows, there has been multiple attempts to repair this unit each one with the same related problem of overflowing the drip pan. There are noticeable signs of properly damage (Wooden floors). Checked whole unit: door gasket, condenser fan motor, gaps on the liner/cabinet. For some reason this refrigerator is not capable to evaporate the defrost water fast enough causing the drip pan overflowing. Manually empty the drip pan, clean condenser coils. At this point the customer is very concern that is this situation continues that will be a costly repair of her property
Near Ventura, CA 93003
Hector Zuleta
Job Details: 07/27/2018
WHIRLPOOL WASHER WGT4027EW0 replaced the timer for the dryer (Stack set unit), there is nothing wrong with the dryer. The timer for the washer is noisy, washer is working ok
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 07/27/2018
WHIRLPOOL WASHER WFW7590FW0 Checked unit and found loose dispenser to bellow hose. Adjusted and tested ok.
Near Simi Valley, CA 93065
Hector Zuleta
Job Details: 07/27/2018
WHIRLPOOL M/W OTR WMH31017FS0 Checked unit and found bad magnetron. Replaced WPW10693025 magnetron, W10886077 diode, W10850446 capacitor and magnetron W10832024 thermostat. Tested unit ok
Near Westlake Village, CA 91361
Hector Zuleta
Job Details: 07/27/2018
WHIRLPOOL WASHER WTW8000DW2 Set unit in diagnostic and found a F0E5 code (off balance) and a F9E3 code (Overload). Unit goes off balance very easy due to worn out suspension. Replaced W11130356 suspension rods and W11220230 water valve. tested unit functions ok.
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM04 Checked unit and found gap in the freezer door gasket. Removed excess of frost and adjusted freezer door gasket. Tested ok.
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR WRT541SZDW00 Freezer and fresh food compartments are building up condensation. Checked unit and sealed gaps all around liner/cabinet and removed excess of frost.
Near Oxnard, CA 93030
Jesus
Job Details: 07/27/2018
WHIRLPOOL DISHWASHER WDTA50SAHZ0 Customer states that unit is not drying dishes. Checked unit and ran diagnostics found error code diagnostics passed. Advice customer to use dishwasher magic or afresh tablets to condition unit. Also I let customer know that water temp to unit is not hot enough. Water should be at 120 degrees for better performance. Showed customer where to adjust temperature on her water heater and to consult manual for temperatures. Unit is working as design
Near Oxnard, CA 93035
Jesus
Job Details: 07/27/2018
MAYTAG WASHER MVWX655DW1 Placed unit on manual test and actuated latch. Latch in not working. Remove panel and latch assembly. Installed new W10838613 latch and assembled unit. Tested latch mechanism and ran diagnostics. Unit is working as design
Near Oxnard, CA 93033
Jesus
Job Details: 07/27/2018
MAYTAG WASHER MVWB765FW0 Customer states that unit is it completing cycle. Checked unit and ran diagnostics found error code. Called techline and document. Advice to have customers unit on its dedicated circuit. Calibrated unit. Unit is working as design.
Near Oxnard, CA 93030
Jesus
Job Details: 07/27/2018
KITCHENAID REFRIGERATOR KRMF706ESS01 power outage froze the control board. Pulled unit out and recycle power. Ran test 4,5 compressor testes and are working. Unit is working as design.
Near Oxnard, CA 93033
Aaron
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM00 busted ice maker not cycling , replaced W10882923 ice maker. rested ops unit filled operations normal now.
Near Oxnard, CA 93035
Aaron
Job Details: 07/27/2018
inspected The inside unit unable to see any burn marks or any signs of anything wrong with cabinet tested operations ran normal at this time also customer stated they used it throughfour times after the incident no other issues found unit is working as designed at this time
Near Los Angeles, CA 90065
Francisco
Job Details: 07/27/2018
WHIRLPOOL DISHWASHER WDT720PADM2 Removed pump and found piece of glass impeding impeller from turning. Removed obstruction re assembled unit tested ops, unit now working as intended
Near Los Angeles, CA 90065
Francisco
Job Details: 07/27/2018
WHIRLPOOL DISHWASHER WDT970SAHZ0 Found frame bent in two different sites by front legs of unit. Took pictures on sd quick pic. Will document with TP as I am unable to repair frame on unit.
Near Los Angeles, CA 90065
Francisco
Job Details: 07/27/2018
JENN-AIR REFRIGERATOR JFD2589KES Checked unit found unit unplugged. Plugged unit cond fan and evap fan running compressor also running. No heat signature on drier or discharge line. Found high side leaks on discharge tubing that goes through drain pan. Informed cx she would need to replace discharge line, compressor and filter drier. Another issue I found is power cord is pinched by cabinet. Cx would to resolve this issue before repairing unit. As an appliance tech I am not allowed to work beyond the appliance per AP. Please informed cx so she can make a decision on repair. Parts needed listed on estimate.;
Near San Marino, CA 91108
Francisco
Job Details: 07/27/2018
Leak visible and is coming out of cusstomer stand pipe. This is a plumbing issue.
Near San Marino, CA 91108
Francisco
Job Details: 07/27/2018
WHIRLPOOL DISHWASHER KDTM704ESS Checked unit found error code for heater and slow drain. Went ahead and entered diagnostics unit passed diagnostics. Found debris on air gap.
Near Pasadena, CA 91106
Francisco
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR Inspected unit upon arrival, cannot find a model number for the unit. Unit is approximately 20+ yrs old. Informed cx I cannot work on it if I cannot get the proper parts
Near Pasadena, CA 91104
Francisco
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR KFIV29PCMS03 Removed and replaced parts listed. Asked cx to monitor unit for ice production and to allow 24 hours for refrigerator to go back to normal temps
Near Beverly Hills, CA 90210
Isidore
Job Details: 07/27/2018
WHIRLPOOL DISHWASHER KUDS01IJBS1 Customer instruct not to completely rinse, and cycle selection. No problems found at this time.
Near Los Angeles, CA 90049
Isidore
Job Details: 07/27/2018
KITCHENAID REFRIGERATOR KFXS25RYMS4 Test ice maker ok. ice maker made one harvest while there. Refrigerator working at this time.
Near Los Angeles, CA 90272
Isidore
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Damper open not closing removed old damper and installed new WPW10594330 damper test operation ok.
Near Los Angeles, CA 90049
Isidore
Job Details: 07/27/2018
KITCHENAID REFRIGERATOR KSC24C8EYY02 could not find a proper serial number customer needs to get proof of purchase or find serial number to have warranty service for sealed system
Near El Monte, CA 91732
Stephen
Job Details: 07/27/2018
WHIRLPOOL DISHWASHER WDT720PADM2 Replaced pump/ motor assembly. Water tested ok. Ran diagnostics- ok
Near Monterey Park, CA 91754
Stephen
Job Details: 07/27/2018
KITCHENAID REFRIGERATOR KFCS22EVMS8 Found left bracket out of slide. Reinstalled Freezer setion door, left bracket into slide. Unstuck ice & drawer slides, door switch. Tested ok.
Near Temple City, CA 91780
Stephen
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR WRS331FDDW01 Found ice maker arm out of ice maker, ice maker turned off. Reinstalled arm. Cycled tested ice maker. Ice maker is working properly.
Near La Puente, CA 91746
Stephen
Job Details: 07/27/2018
Replaced control panel( console ). Ran diagnostics- no error codes. Ran calibration, auto test cycle- passed. Fills, agitates, drains,
Near Baldwin Park, CA 91706
Stephen
Job Details: 07/27/2018
KITCHENAID REFRIGERATOR KRFC704FPS00 Unit was unplugged upon arrival. Found unit went into sabbath mode. Unit is cooling properly at this time.
Near Baldwin Park, CA 91706
Stephen
Job Details: 07/27/2018
Pulled down dryer. Delinted dryer Installed 8572546 stacking kit. Dryer is heating.
Near Rialto, CA 92376
Tyler
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR WRF736SDAM14 Found noise coming from the ice box fan. Removed and replaced W10846539 fan tested all works good.
Near Ontario, CA 91762
Tyler
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR WRS970CIDH00 customer concern is unit is not dispensing water. Found water filter housing is building up pressure. Removed and replaced WPW10394053 housing tested all works good at this time.
Near Morro Bay, CA 93442
George
Job Details: 07/27/2018
WHIRLPOOL DISHWASHER DU1300XTVB2 Found dishwasher out of cabinet non responsive found j box fought on fire smoke . Complete.
Near Montclair, CA 91763
Tyler
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR WRT311FZDW01 Customer concern is the fridge compartment is not cooling. Found frost buildup in freezer has blocked ducts. Found air leak from cabinet. Silicone and tested all works good at this time.
Near Bakersfield, CA 93306
Dane
Job Details: 07/27/2018
WHIRLPOOL MICROWAVE MMV6190DS Upon arrival unit was giving a stuck relay fault code. Found loose connection on main relay on control board. Secured relay and tested unit. Unit functions normal now
Near San Dimas, CA 91773
Tyler
Job Details: 07/27/2018
WHIRLPOOL WASHER WTW4900BW1 Customer complaint is unit is leaking water, found leak is coming from the hot water valve on the wall. Customer have plumber replace the valve.
Near Lamont, CA 93241
Dane
Job Details: 07/27/2018
WHIRLPOL WASHER WTW7500GW Upon arrival the unit was not draining. Found drain pump burned out. Removed and replaced drain pump W10876600 tested unit. Unit functions normal now.
Near Taft, CA 93268
Dane
Job Details: 07/27/2018
WHIRLPOOL WASHER WTW7000DW1 Found unit with faulty pump and hose and water valve housing; ordrng 1 W10802689 (hose) and 1 W10876600 (drain pump) and 1 W11173597 (HOUSING) Removed and replaced list of parts and tested unit. Unit functions normal now
Near Azusa, CA 91702
Tyler
Job Details: 07/27/2018
WHIRLPOOL WASHER WFW9151YW00 Customer concern is unit is leaking. Found pin hole leak in tub to pump hose. Removed and replaced WP8540012 hose tested no leaks at this time.
Near Bakersfield, CA 93309
Dane
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR GARF19XXVK02 Upon arrival the unit was not cooling in the fresh food compartment. Freezer fan was not turning. Fan was getting voltage. Removed and replaced fan WP2315539 and tested unit. Unit functions normal.
Near Bakersfield, CA 93301
Dane
Job Details: 07/27/2018
KITCHENAID DISHWASHER KUDE70FXSS4 Upon arrival unit would not start. Found the vent leaking between doors. Leak sorted outout control board and consul. Removed and replaced Control W10473197 and consul WPW10481144 and vent WPW10469574 and tested unit. Unit functions normal.
Near Upland, CA 91784
Tyler
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR GI7FVCXWY01 Customer concern is unit is not cooling very well in the refer compartment. Diffuser seems to be working but ice box fan is not running. Removed and replaced W10281584 ice box fan tested all works good at this time.
Near Bakersfield, CA 93308
Dane
Job Details: 07/27/2018
MAYTAG WASHER MVWB766FW0 Upon arrival the unit would not fill with water and we’re not going to diagnostics. Removed and replaced control board W10920541 and tested unit. Unit would go into diagnostics but diagnostic test would not fill with cold water. Removed and replaced water valve W11165546 and tested unit. Unit functions NORMAL
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR REFRIGERATOR Customer concern is the ice maker is making ice but production is slow. Found ice maker is working good. Lowered freezer and refer temps and moved items in fridge away from vent. All works good at this time.
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details: 07/27/2018
WHIRLPOOL DRYER WGD8300SW0 Upon arrival CUSTOMER states they had vent cleared and dry time still are not acceptable. Removed and replaced coils. Tested unit. Unit operating as designed. ; used 1 279834 (2 COIL GAS VALVE SET)
Near Bloomington, CA 92316
Tyler
Job Details: 07/27/2018
Customer complaint is no cool in the refer compartment. Found settings were set lo and air was limited to the refer. Set temps and customer to monitor. Condensation is from swamp cooler in house
Near Sierra Madre, CA 91024
Bryan Dunn-Wilson
Job Details: 07/27/2018
WHIRLPOOL WASHER MVWX655DW1 Upon arrival washer will not agitate or spin. Tesed unit in diagnostics. Got shifter fault and basket speed fault. Removed and replaced shifter. Tried to test unit in diagnostics again unit would not respond. Removed and replaced control. Calibrated and tested unit. Unit still not agitating. Checked connections J12 and J2 pins 456 and found that motor is testing open. Unit needs motor replaced. Ordering motor. ordrng 1 WPW10006487 (motor-drve), removed and replaced motor. Calibrated and tested unit. Unit functioning as designed
Near Bloomington, CA 92316
Daniel P.
Job Details: 07/27/2018
WHIRLPOOL WASHER WFW7590FW0 Customer concern intermittently making noise. found loose rotor bolt, causing abnormal sounds tightened and tested all ok.
Near Pasadena, CA 91105
Bryan Dunn-Wilson
Job Details: 07/27/2018
JENNAIR REFRIGERATOR JFC2089HES Upon arrival c states no cool in fridge section but freezer is working fine. Put unit into diagnostics. Ran damper test. Damper functioning as designed. Ran freezer fan in diagnostics. Freezer fan is not running at proper voltage. Ordering a new evap motor. Also gonna install new thermostat on return visit. Evap completely frosted over. Ordering parts. ordrng 1 JFC2089HES (MOTOR-EVAP), Removed and replaced evap fan motor. Bi metal and thermostat. Customer approves of the repair at this time. Fridge is now cooling. Upon leaving customer grabbed me and stated they were not able adjust temps. Control needs to be replaced control is discontinued. Called techline. Techline informed to confirm part is discontinued. Looked up part with engineering number provided by techline still shows part as discontinued
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details: 07/27/2018
maytag washer MVWB765FW1 Upon arrival customer states that the washer tore a sheet during cycle. She explained that when unloading the sheet was wrapped underneath the wash plate. Ran diagnostics. Got no error codes. Ran test cycle. Unit is functioning as designed. Inspected wash plate found wash plate was loose tightened wash plate. Unit functioning as designed.
Near Fontana, CA 92336
Daniel P.
Job Details: 07/27/2018
WHIRLPOOL COOKTOP WCG97US0DS00 Customer complaint gas smell , per gas company right 2. burners leaking. unit has bad manifold. removed and replaced replaced W10594395 manifold tested unit all functions ok.
Near Los Angeles, CA 91042
Bryan Dunn-Wilson
Job Details: 07/27/2018
whirlpool refrigerator WRX735SDBM04 Upon arrival customer states ice maker is constantly making noise. Upon arrival ice bin was empty. Removed cover tried to jump ice maker. Ice maker would not cycle. Removed and replaced ice maker W10882923. Jumped ice maker. Ice maker cycled and filled with water. Customer stated that after getting a cup off ice motor would constantly run. Tested ice maker heard no noises that were unusual at this time. No other problems found. No dents dings or scratches on unit caused by tech.