Near Alhambra, CA 91803
Francisco
Job Details: 09/11/2018
KITCHENAID OVEN KEBC101KSS05 Customer stated she has had multiple repairs on unit. Everything she uses her clean cycle her oven goes out. Diagnosed unit found blown thermal fuse. Also addressed SP K8178557-A and changed out blower. Tested ops unit working as designed.
Near Oxnard, CA 93030
Jesus
Job Details: 09/11/2018
kitchenaid refrigerator KRFF707ESS01 Customer states that unit is not cooling. Checked unit and found the evaporator iced up. Defrosted unit and ran test 4 evaporator ran through cycle and defrosted when it hit option 5. Called techline and advice to replaced thermistor. Assembled unit and ordered parts. 4W10902214 thermistor8201711; ordrng 1 W10841140 (adhesive) and 1 W10902214 (thermistor), Removed thermistor and spliced it. Installed new thermistor and assembled unit also sealed the liner on both compartments. Unit is now woking as designed.
Near Calabasas, CA 91302
Jesus
Job Details: 09/11/2018
maytag washer MVWB300WQ1 Customer states that unit fills and doesn’t spin. Checked unit and removed all the water and found the drain pump bad. Removed pump and checked for any debris. Installed pump and not working. Ordered part. Tilted unit to its left side and removed drain pump. Installed new pump and ran diagnostics. Unit gave a error code from previous F-32 long drain. Cleared code and diagnostics passed.
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 09/11/2018
whirlpool refrigerator WRX735SDHZ00 Customer states that unit is not dispensing. Checked unit and found water pressure is low. Pulled unit out and verified pressure coming out from home, pressure is good. Removed drawer and tested water valve. Voltage to valve is 118 vac. Valve not opening and also the reservoir hose internally dirty. ordrng 1 W10753488 (reservoir) and 1 W11043013 (valve), Removed drawers and housing assembly. Disconnected hose from home. Removed reservoir and valve.. installed new parts and tested unit. Job complete.
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 09/11/2018
whirlpool refrigerator WRT311FZDW01 Customer states that unit is leaking on refrigerator compartment. Checked unit and found the air tower gasket not sealing properly. Also found the liner open up and need to seal it. Ordered parts; ordrng 1 W10916494 (blade-fan), Customer states that unit is leaking on refrigerator compartment. Checked unit and found the air tower gasket not sealing properly. Also found the liner open up and need to seal it. Ordered parts. Removed tower and and installed new fan blade kit. Sealed liner on both compartments. Unit is now woking as design.; Job Complete
Near Oxnard, CA 93030
Jesus
Job Details: 09/11/2018
whirlpool washer WTW8040DW0 Customer states that unit lid is broken. Checked unit and ran diagnostics found error codes. Tested completed with out any problems. Ordered part.F0-E5F0-E3F2-E1; ordrng 1 W11101059 (lid), Customer states that unit lid is broken. Checked unit and ran diagnostics found error codes. Tested completed with out any problems. Ordered part. Removed lid assembly. Removed panel and unscrew the hinges. Raise top panel and replaced hinges. Installed UI and lid. Ran diagnostics and passed. Unit is now woking as design.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 09/11/2018
whirlpool washer WFW96HEAC0 Replaced motor controller board, pressure switch and door latch. Ran a quick diagnostic test. Tested ok.; Job Completed
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 09/11/2018
maytag washer MVWC555DW1 noises in the transition in between agitation and spin. Ran a diagnostic and sound like a worn out drive hub; ordrng 1 W10528947 (drive hub kit), Replaced drive hub. Tested ok.; Job Complete
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 09/11/2018
whirlpool dryer MGDE300VW0 dryer not heating. Checked unit and found open gas valve coil. Replace then and tested ok.
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 09/11/2018
MAYTAG RANGE MGR8800FW0 oven not heating properly. Checked unit and found the bake electrode was to far out the burner head. Adjusted igniter and ran the oven to calculate the average temperature. When the oven was set at 350 deg the average temperature was 352.5 deg. Tested ok.; Job Cmpltd
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 09/11/2018
jennair refrigerator JS48SSDUDE00 Customer complaints of both compartments LED lights are blinking. Replaced LED control and lights still blinking. Contacted tech line and he suggested to replace all the LED lights.; ordrng 12 W10908166 (module)s Replaced (6) LED modules. Tested ok.; Job Cmpltd
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 09/11/2018
WHIRLPOOL DRYER WGD85HEFW0 , Customer want to swap washer and dryer position, front load units. This is an installation issue. Office will contact customer on Monday
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 09/11/2018
whirlpool washer WFW85HEFW1 Customer want to swap washer and dryer position, front load units sitting in the pedestal, washer drain hose will not reach drain hole, customer will supply universal hose.; Job Complete
Near Los Angeles, CA 91402
Michael
Job Details: 09/11/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM00 Customer states UI does not light up.UI is not lit up and unresponsive. Removed and placed control board and UI W10789393 (CNTRL-ELEC) W10789393 (CNTRL-ELEC) .Powered unit on. UI is now operational. Deli drawer UI is now functional, water dispenser now ops as intended job complete
Near Los Angeles, CA 91345
Michael
Job Details: 09/11/2018
whirlpool refrigerator WRF555SDFZ05 Customer states water dispenser isn’t working.Verified good water pressure and all valves are operating when dispenser pad is pressed. Removed filter and reinstalled filter. Internal seal on water filter was not punctured.nwhen filter was reinstalled the water line filled with water. Dispenser now provides water. Ice maker filled. Recommended give 24 hrs for ice production. Recommended customer purge water system if off taste persist. Tech purged a few gallo s through dispenser. Unit ops as intended job complete
Near San Fernando, CA 91340
Michael
Job Details: 09/11/2018
whirlpool dishwasher WDF520PADM5 Customer states unit doesn’t rinse the dirty water out of u it.Unit fills, rinses, heats, and drains with no issue. Air gap is clear.Verified rinse aid is in dispenser. Customer could not verify what dw soap they have been using as none was in home but they say the pods.Unit has no faults and passes rapid advance in front of customer. Wife of cx became very upset when murky water standing in base of unit could not be recreated.Tech advised to use unit and when event happens again to document with pictures and call back. Gave biz card. Cx and wife are very unhappy but unit ops as intended with no issues. Job complete
Near California City, CA 93505
Patrick
Job Details: 09/11/2018
whirlpool range WFG111SVQ0 Found the oven turning itself on. Needs new style thermostat. Removed and replaced WPW10641988 (THRMST-OVN). Collected for the part. All ops checked good at time of service
Near Lancaster, CA 93535
Patrick
Job Details: 09/11/2018
WHIRLPOOL WASHER WFW9400SW01 Dispenser not working properly for customer. Divider for the soap option is warped. Needs new one. Removed and replaced WPW10121596. Tested unit. All ops checked god; Job Complete
Near Lancaster, CA 93534
Patrick
Job Details: 09/11/2018
whirlpool washer WTW4816FW2 Customer having issues with water temp. Seems to be only hot water. Checked supply and the hoses are reversed. Causing the units water level not to work properly, it was running a dry wash. Corrected hoses. Tested unit all ops checked good
Near Bakersfield, CA 93308
Dane
Job Details: 09/11/2018
WHIRLPOOL DRYER WGD4616FW0 On arrival unit was missing a door handle. Checked with billing supervisor, handle is not covered by this extended warranty. Informed customer handle is not something that would be covered and $28.25 plus tax for handle. Customer did not want to purchase handle. Job complete
Near Bakersfield, CA 93314
Dane
Job Details: 09/11/2018
whirlpool refrigerator KBFN506ESS Upon arrival the deli crispers or not installed properly. Remove shelves and deli crispers and reinstalled properly so drawers open and close. Unit functions normal now; Job Completed.
Near Bakersfield, CA 93311
Dane
Job Details: 09/11/2018
whirlpool refrigerator WRS588FIHZ00 Upon arrival the door would scrape against the center mullion on when door was opening. Found screws that hold hinge to cabinet loose. Secured hinge and tested unit. Unit functions normal now
Near Bakersfield, CA 93309
Dane
Job Details: 09/11/2018
MAYTAG WASHER MVWC565FW1 Upon arrival of the unit was not starting. There was no voltage to control board. Checked voltage at wall outlet and there was no voltage. Plug the unit in another outlet and it worked. Instructed customer on proper use and care. Unit functions normal now; Job Completed.
Near Bakersfield, CA 93307
Dane
Job Details: 09/11/2018
ge dryer GTD42GASJWW Installed built and tested unit. Unit functions normal now; Job Complete
Near Bakersfield, CA 93307
Dane
Job Details: 09/11/2018
frigidaire refrigerator FFTR1814QB Upon arrival fresh food compartment was not cooling. Found a ton of ice, not frost but ice in the freezer. Removed evaporator cover and found a water line had been shoved in the icemaker option area and not sealed and water and poured all over everywhere inside the freezer. Evaporator fan motor was covered in water and ice and will need to be replaced. This was caused by negligence of the customer and is not covered by the warranty. Customer did not want to pay for repair. Please inform customer of cod charges if you have to return hello; Job Complete
Near Bakersfield, CA 93304
Dane
Job Details: 09/11/2018
MAYTAG WASHER MVWB765FWO Upon arrival the unit would not drain. Found 120 getting to drain pan drain pump would not turn on. Removed and replaced drain pump W10876600 (PUMP-WATER) and tested unit. Unit functions normal now; Job Complete
Near Bakersfield, CA 93306
Dane
Job Details: 09/11/2018
WHIRLPOOL WASHER CHW9060AW0 Unit was giving an F 20 pressure switch fault code. Cleared codes and ran diagnostic. All parts function normally. There was an abnormally large amount of soap suds. Pressure switch failure code coming from soap soap buildup. Ran cycle with no soap in it to attempt to clear out suds residue also recommended customer to clean washer with fresh tablets.
Near Bakersfield, CA 93305
Dane
Job Details: 09/11/2018
frigidaire refrigerator FFHT1814TW0 Upon arrival the unit was not cooling. Found thermostat shorted and took out control. Removed and replaced thermostat and control and tested unit. Unit is cooling but fan is making bad sound. Removed and replaced fan and tested unit. Unit functions normal now; Job Completed. Used 5304507171 (control) 5303918638 (THERMOSTAT) 5303918645 (THERMISTOR KIT)
Near Pismo Beach, CA 93449
George
Job Details: 09/11/2018
whirlpool refrigerator WRX988SIBM03 Found refrigerator leaking in fresh food area customer had previously change out filter wasn’t inserted all the way reposition retested check out ok complete. No dents or dings ; Job Complete
Near San Luis Obispo, CA 93405
George
Job Details: 09/11/2018
KITCHENAID REFRIGERATOR KFIS27CXMS3 Found refrigerator intermently having no ice ok replace ice maker WPW10122559 (ICEMAKER) tested check out ok complete. No dents or dings cause by tech.
Near Cambria, CA 93428
George
Job Details: 09/11/2018
whirlpool refrigerator KRFC300ESS01 Found refrigerator freezing in fresh food area damper excessively loud replaced damper testing ok complete . No dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details: 09/11/2018
kitchenaid dishwasher KDTE204DWHO Found dishwasher working ok customer instruct possibility some abstraction in drain line clear out tested check out ok complete . No dents or dings cause by tech.; Job Completed
Near Paso Robles, CA 93446
George
Job Details: 09/11/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ00 Found refrigerator water in fresh food area found ice maker WPW10300024 (ICEMAKER) overfilling replaced ice maker tested check out ok complete. No dents or dings cause by tech.; Job Complete
Near Glendale, CA 91208
Kenneth
Job Details: 09/11/2018
KITCHENAID REFRIGERATOR KSSC48QTS02 Installed ordered ice maker and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on oratory und unit caused by technician
Near Los Angeles, CA 91601
Kenneth
Job Details: 09/11/2018
IKEA RANGE IGL730CS0 Found unit pushing down but then not coming back up. Found bracket from gas manifold bent causing knob to hit control panel. Bent the bracket to be proper and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on roaround unit caused by tech
Near Los Angeles, CA 91601
Kenneth
Job Details: 09/11/2018
whirlpool range WFG320M0BS3 Found unit blow torching cooktop due to caps not on burner head properly. Instructed customer. Customer informed me that control board was loose. Found to be broken not fully secured. Ordering g control board. Brought to customers attention that unit is completely damaged (see SD-Quickpics) informed customer to go back to Lowe’s to try to get unit swapped out due to the amount of damage that is to unit. Some damage is repairable but other damage is not. Rescheduled customer for Thursday 8-30-18; ordrng 1 W11126814 (CONTROL), Installed control Myron and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician ; Job Complete
Near Los Angeles, CA 91604
Kenneth
Job Details: 09/11/2018
whirlpool range MGD8200FC1 Found unit not drying properly. And coming up with the check vent. Ran unit with vent checker and came back bad. Found venting in house clogged. Informed customer to get a vent cleaner out due to them being on the second floor of the complex. ; Job Complete
Near Tulare, CA 93274
Enrique
Job Details: 09/11/2018
frigidaire refrigerator FFHS2611PFEA ice maker not working . I found a shorted module , and valve working intermittently . Replaced both parts . All functions checked normal at time of service . No leaks .; Job Complete
Near Visalia, CA 93291
Enrique
Job Details: 09/11/2018
maytag refrigerator MFI2570FEZ00 unit dispensing ice intermittently . Need the solenoid and ice pad . ; ordrng 1 WPW10309866 (solenoid) and 1 WPW10368730 (pad),Replaced the ice box solenoid and dispenser pads . All functions checked normal at time of service . No leaks . ; Job Complete
Near Lemoore, CA 93245
Enrique
Job Details: 09/11/2018
whirlpool refrigerator WRX988SIBM03 Unit not cooling . I diagnosed the unit . Found the RC evaporator is frosting up , therefore , fan motor not working , also the pantry control is shorted . ; ordrng 1 W11087438 (motor-evap), 1 WPW10503833 (cntrl-elec), Replaced the pantry central electric and evaporator fan motor assembly . Removed the frost from the evaporator . All functions checked normal at time of service . No leaks . ; Job Complete
Near Hanford, CA 93230
Enrique
Job Details: 09/11/2018
whirlpool microwave WMH31017HZ0 Unit not heating , magnetron very loud , blower was not working . One screw was obstructing from turning . I replaced all the parts on the list W10754299 (MAGNETRON) W10832024 (thermo) W10850446 (CAPACTR-MG) W10886077 (diode) W10836753 (TRANSFORMR) . All functions checked normal , unit is now heating as designed . ; Job Complete
Near Hanford, CA 93230
Enrique
Job Details: 09/11/2018
whirlpool refrigerator WRF535SWHZ00 both compartments not cooling . I found the central electric was shorted , leds were just blinking . Installed new control , programmed the unit code . All functions checked normal at time of service . No leaks . ; Job Complete
Near Hanford, CA 93230
Enrique
Job Details: 09/11/2018
whirlpool refrigerator GI6SARXXF06 RC not cooling correctly , ice maker not producing ice . I found the ice box fan motor not working . ; ordrng 1 W10882923 (icemaker) and 1 WPW10308033 (motor-evap), Replaced the ice maker and evaporator motor . All functions checked normal at time of service . No leaks . ; Job Complete
Near Visalia, CA 93292
Enrique
Job Details: 09/11/2018
WHIRLPOOL WASHER WFW92HEFC0 Unit not dispensing all the detergent from the dispenser . I replaced the inlet valve , ran quick diagnostic test . All functions checked normal . I instructed the customer to adjust the detergent concentration and water harness features for best wash results . No leaks . ; Job Complete.
Near Visalia, CA 93277
Enrique
Job Details: 09/11/2018
whirlpool refrigerator WRS325FDAM04 lights in both compartments not working , Shorted .; ordrng 1 WPW10515057 (light) and 1 WPW10515058 (light), Replaced the RC and FC lights all functions checked normal . No leaks
Near Tulare, CA 93274
Enrique
Job Details: 09/11/2018
WHIRLPOOL DRYER WGD5000DW2 unit making grinding noise . Installed a dryer repair kit . all functions checked normal at time of service .; Job complete
Near Sanger, CA 93657
Ethan Shrum
Job Details: 09/11/2018
WHIRLPOOL DRYER CAW9244BW0 Onriving to customers home found suspension rods to be bad replaced tested job complete
Near Sanger, CA 93657
Ethan Shrum
Job Details: 09/11/2018
WHIRLPOOL WASHER WTW5000DW1 Upon arriving to the customers who is down that the customers unit needs a new control and latch replaced tested job complete; Job Cmpltd,
Near Tollhouse, CA 93667
Ethan Shrum
Job Details: 09/11/2018
WHIRLPOOL REFRIGERATOR WRF990SLAM Or ding parts; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire), Replaced parts job complete ; Job Cmpltd
Near Fresno, CA 93711
Chris
Job Details: 09/11/2018
roper washer RTW4516FWO pon arrival and after looking at the wash machine I found suspension struts to be Defective also wash ring was broken due to Inner basket hitting the side of the wash machine. Ordering suspension parts And wash ring ; ordrng 1 W10780045 (suspension) and 1 WPW10531289 (tub ring),On return visit replace suspension kit and also broken tub ring . Ran washer through cycle everything test good. Job complete
Near Fresno, CA 93720
Chris
Job Details: 09/11/2018
MAYTAG WASHER MVWC565FW1 Customer had concerns about his new wash machine as far as it shaking during a cycle. Upon arrival I entered washer into diagnostics received off-balance error code. Cleared all codes and ran a systems test everything checks out good. I asked customer how he was loading close and he pretty much told me he was just throwing them in there. Informed customer on proper loading procedure and On all different functions of his new washing machine.
Near Fresno, CA 93730
Chris
Job Details: 09/11/2018
WHIRLPOOL DISHWASHER WDT710PAYM3 Upon arrival in after entering dishwasher into diagnostics I received an F1-e2 and F2-E1 Error code. Everything checked out good and diagnostics. But when trying to run normal cycle it would not allow me to select different options. Ordering parts Pending authorization; ordrng 1 W10479763 (cntrl-elec) and 4 WPW10348413 (screw)s and 1 WPW10380065 (panel-cntl), Replaced all parts listed. Then Entered dishwasher into diagnostics Received no error codes this time. Then cycle dishwasher through test everything checked out good. All functions test normal. Job completed; Job Cmpltd,
Near Clovis, CA 93611
Chris
Job Details: 09/11/2018
WHIRLPOOL WASHER WFW9151YW00 Customer called back said error code reappeared during the wash cycle.
Near Fresno, CA 93727
Chris
Job Details: 09/11/2018
frigidaire refrigerator LFSS2612TE0 Customers issue is that refrigerator was wobbling and wasn’t level and also doors are making a loud popping sound when opened and closed. I first leveled out refrigerator to keep it from rocking make sure doors were aligned. Tried making adjustments to the bearings and hinge for each door could not get popping sound to go away ordering parts listed when parts come in will return and install; ordrng 1 240581905 (door stop, ff (blk)) and 1 240581906 (door stop, fzr (blk)) and 2 241856502 (plate-door closer)s and 1 242000502 (bearing-hinge) and 1 242015302 (bearing-hinge(ref)) and 1 242034601 (bracket-lower hing) and 1 242034604 (bracket-lower hing),On return visit replaced all parts listed For freezer door and also refrigerator door noise issues. After installing new parts noises have gone away. Job complete; Job C
Near Los Banos, CA 93635
Irvin
Job Details: 09/11/2018
amana microwave AMV2307PFS0 Microwave is not heating. Customer had unit down. Found mag failure. Replaced mag thermostat cap and diode. Test, passed all ops normal unit functions and heats. ; Job Complete. Used W10850446 (CAPACTR-MG) W10832024 (thermo) W10849846 (cntrl) W10886077 (diode) W10754299 (MAGNETRON)
Near Madera, CA 93638
Irvin
Job Details: 09/11/2018
whirlpool washer WTW4816FW2 says unit is not operating as showed. Error codes stuck key, lid unlock failure, shifter and motor fault long fill. Screen on valve are clear. Control is operating properly. The control had a bad pressure switch replaced control latch and shifter. Calibrati9n passed. All op normal. ; Job Complete
Near Ceres, CA 95307
William
Job Details: 09/11/2018
whirlpool microwave WMH78019HW0 Found F2E1, keybrd error code. Found inner door outer door panel separating, door pulls apart with unlatching ordered replacement door for unit; ordrng 1 W11188086 (DOOR W/CONTROLS) Replaced microwave door assy, reset clock, tested door function, tested ok; Job Complete
Near Modesto, CA 95358
William
Job Details: 09/11/2018
WHIRLPOOL REFRIGERATOR MRT118FFFH00 Found system leaked down with newly replaced compressor, gave estimate for sealed system leak diagnostics & repair customer declined estimate.
Near Manteca, CA 95337
William
Job Details: 09/11/2018
WHIRLPOOL OVEN WFC310S0ES1 8/24/18 9:17: BL there 8/24 FRI, 8:48 to 9:15, Found door switch not opening/ closing circuit properly, ordered door switch.; ordrng 1 WP9757262 (swtch-lite), Replaced oven door light switch, tested OK ; Job COMPLETE
Near Lathrop, CA 95330
William
Job Details: 09/11/2018
whirlpool refrigerator WRS325SDHZ01 Checked Temperature of fridge and freezer.found normal temps, cx lost fan function intermittently, Found evap fan very load when running, ordered evap fan motor & blade; ordrng 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (motor-evap),Replaced evap fan motor & blade, evap fan function tested ok, instructed cx on normal evap fan noises.; Job Complete
Near Perris, CA 92571
Kevin
Job Details: 09/10/2018
MAYTAG WASHER MVWC425BW0 Unit making loud noise in spin cycle and not completing spin cycle. I found that the tub seal has been leaking down through gearcase causing damage to gearcase bearings. Water has also damaged cam, belt and actuator. New basket hub will also be needed. Ordering parts. Needs autho. ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 WPW10006355 (actuator) and 1 WPW10006384 (drive belt), Unit making loud noise in spin cycle and not completing spin cycle. I found that the tub seal has been leaking down through gearcase causing damage to gearcase bearings. Water has also damaged cam, belt and actuator. New basket hub will also be needed. Removed and replaced gearcase, actuator, cam, hub, and belt. Tested unit. All tests good.
Near Perris, CA 92570
Kevin
Job Details: 09/10/2018
WHIRLPOOL WASHER WTW5000DW1 Unit not cleaning properly. Washplate had come loose and stripped out washplate and gearcase shaft. Also found too much play in basket due to worn hub. New cam needed with new gearcase. Needs autho. Ordering parts. 2 job count. ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W11035751 (gearcase), Unit not cleaning properly. Washplate had come loose and stripped out washplate and gearcase shaft. Also found too much play in basket due to worn hub. New cam needed with new gearcase. Removed and replaced gearcase, washplate, hub, and cam.
Near Riverside, CA 92503
Kenneth
Job Details: 09/10/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 Ice maker is leaking into ice bucket. Ice maker has already been replaced. Leveled unit already. I tested water pressure and found it was high and filling 3oz too much on 8sec test. I shut valve at wall a little to correct pressure. I filled ice maker and didn’t see any leak
Near Riverside, CA 92503
Kevin
Job Details: 09/10/2018
MAYTAG REFRIGERATOR MFI2569YEM0 Found that the fill valve was seeping and filled the cup on ice maker and froze. When ice maker tried to fill it caused a hole in fill line. Unit needs new designed ice maker, fill line, and valve. Ordering parts. ; rqstng P&A on 1 67006317 (tube-water) and 1 W10882923 (icemaker) and 1 WPW10312696 (water inlet valve), Found that the fill valve was seeping and filled the cup on ice maker and froze. When ice maker tried to fill it caused a hole in fill line. Unit needs new designed ice maker, fill line, and valve. Removed and replaced ice maker, fill line, and valve. Tested unit. All tests good
Near Riverside, CA 92503
Kevin
Job Details: 09/10/2018
whirlpool refrrigerator WRX735SDHZ00 Customer said unit warmed up and stopped making ice. When I arrived the ice maker was turned off at user interface. I turned ice maker back on and ice maker harvested the batch of ice and filled with water. I took temp readings, RC is 36 degrees and FC was 1 degree. Temps test normal at this time. Instruct customer on normal operation at this time. ;
Near Riverside, CA 92504
Kevin
Job Details: 09/10/2018
MAYTAG DRYER MGD9700SQ0 Estimate given unit not heating. I found ignitor glowing but gas coils not releasing gas. Failed gas coils. Removed and replaced gas coils. Tested unit. All tests good.
Near Fontana, CA 92336
Kevin
Job Details: 09/10/2018
Humidity levels in unit were a little high causing drips from return vent. I found RC door gasket not sealing in 2 places. I heated gasket and formed to cabinet. Instruct customer to give unit time for humidity levels to lower. All tests good.
Near Yucaipa, CA 92399
Daniel P.
Job Details: 09/10/2018
amana oven AGR6603SFS0 range fails to reignite after preheat , igniter does spark but no ignition on going issue will order gas valve , burner and igniter wire , installed new gas valve, burner and igniter wires tested checks ok call completed
Near San Bernardino, CA 92404
Daniel P.
Job Details: 09/10/2018
whirlpool washer WTW4950HW0 wash machine did not spin shaking, ran diagnostic mode found F0e5 error code instructed customer on unbalanced load tested washer ,washer OK call completed.
Near Rialto, CA 92376
Daniel P.
Job Details: 09/10/2018
maytag washer MVWX655DW1 washer lid broken, found lid broken will order .; ordrng 1 W11117421 (lid), installed new lid tested checks ok call completed
Near Fontana, CA 92336
Daniel P.
Job Details: 09/10/2018
whirlpool dryer WGD5000DW2 dryer not heating found open thermal fuse installed, tested checks ok call completed
Near Fontana, CA 92336
Daniel P.
Job Details: 09/10/2018
kitcheaid refrigerator KRMF706ESS refrigerator door sagging excessively causing door not to shut properly, found bent door hinge , adjusted door hinge and adjusted door height tested door all ok call completed
Near Fontana, CA 92336
Daniel P.
Job Details: 09/10/2018
kitchenaid range KSGG700ESS1 range knobs not aligned properly , adjusted console all ok call completed.; Job Complete
Near La Verne, CA 91750
Tyler
Job Details: 09/10/2018
whirlpool refrigerator KRFF305ESS00 unit is still not making ice. Ice maker cycles but will not call for water. Ordering ice maker not in stock needs to be transferred.; ordrng 1 W10884390 (icemaker), Removed and replaced ice maker all works good at this time.; Job Complete
Near Azusa, CA 91702
Timothy
Job Details: 09/10/2018
jennair refrigerator JFC2089BEP01 Removed and replaced freezer door. All works good at this time.; Job Complete
Near Glendora, CA 91741
Timothy
Job Details: 09/10/2018
WHIRLPOOL DRYER WGD4815EW2 unit is taking too long to dry. Customer just moved in. Cycled dryer found unit has a restricted vent. Instruct customer to clean vent or replace. All works good at this time.; Job Complete
Near San Dimas, CA 91773
Timothy
Job Details: 09/10/2018
whirlpool dryer WGD7300XW0 unit is making noise. Found failed idler pulley. Replaced rollers and idler with dryer repair kit. Tested all works good at this time.; used 1 4392067 (DRYER REPAIR KIT)
Near Rancho Cucamonga, CA 91737
Timothy
Job Details: 09/10/2018
Customer states broiler is shutting off and turning back on. Found customer opening door. Told customer that when door is opened the broiler will shut off. Cycle tested all works good at this time.; Job Complete.
Near Rancho Cucamonga, CA 91730
Timothy
Job Details: 09/10/2018
whirlpool oven GBD307PDS7 unit lost power and display won’t come back on. Clock board is out. Part number 8302967 is no longer available. Customer paid service call.
Near West Covina, CA 91792
Stephen
Job Details: 09/10/2018
whirlpool refrigerator Customer declined service. He bought new refrigerator. Complete
Near Baldwin Park, CA 91706
Stephen
Job Details: 09/10/2018
whirlpool washer WFW75HEFW0 Ran diagnostics. Had f3e1 error code. Blew through press tube. Replaced water level switch. Ran quick test cycle. No hot water. Advised customer unit Must be connected to hot and cold water.advised to call plumber. Cleared error code. Complete
Near Baldwin Park, CA 91706
Stephen
Job Details: 09/10/2018
whirlpool dishwasher MDB8959SFZ4 Ran diagnostics. Has f8e3, f6e4, f3 e2. Found OWI shorted, drain pump overheating, drain loop off tub. Reinstalleddrain loop. Drain hose leakingNeeds control, OWI, drain motor, drain hose, clamp.; ordrng 1 8269144A (drain hose) and 1 W10906431 (cntrl-elec) and 1 W11084121 (sensor) and 1 WPW10292152 (parts-misc) and 1 WPW10348269 (drain pump), Replaced drain hose, drain motor, OWI sensor. Ran diagnostics- ok. Fills, washes, drains, rinses, dries properly. DW won’t go all the way under counter due to wall outlet behind DW, no air gap. Advised to call licensed plumber/ electrician to install air gap and relocate wall outlet. Complete.
Near Baldwin Park, CA 91706
Stephen
Job Details: 09/10/2018
whirlpool refrigerator MBR2258XES1 Unit not connected to water. Found FC drain iced up. ( customer was supposed to defrost unit previously- didn’t. Deiced FC drain. P- trap was replaced on previous service. Drain is draining properly. Unit is cooling properly at this time. Complete.
Near Duarte, CA 91010
Stephen
Job Details: 09/10/2018
roper washer RTW4516FW2 Ran diagnostics. Had f5e3, f8e1 error codes. Cleared error codes. Found drain hose sealed to drain pipe. Advised customer to call plumber to install correct diameter pipe - min 1 1/2” diameter. Ran calibration, auto test cycle. Fills, agitates, drains, rinses, spins properly. Complete
Near Covina, CA 91724
Stephen
Job Details: 09/10/2018
whirlpool dishwasher GU1200XTKQ0 18:06, Ran diagnostics. Drain motor runs, not draining. Found check valve swollen, chopper worn, wash pump leaking. Low water charge.drain pump noisy. Needs pump/ motor, drain motor, fill valve.; rqstng P&A on 1 W10782773 (pump&motor) and 1 WP661658 (pump-drain) and 1 WP8531669 (valve-inlt), Button on console is working but is cosmetic issue- not covered by contract. Complete.
Near Los Angeles, CA 90272
Isidore
Job Details: 09/10/2018
kitchenaid refrigerator KFCS22EVMS7 Found freezer bae full of ice, defrost drain backed up. Per technical service pointer W10632338 C. Special project s38253(out of warranty) part only covered removed back panel and old drain tube and installed new drain p trap, and cleared passage. Reinstalled back panel rest drain ok and cleared freezer of any ice build up.Refrigerator working at this time.; used 1 W10619951 (TUBE DRAIN)
Near Los Angeles, CA 90049
Isidore
Job Details: 09/10/2018
jennair microwave JMW3430DS00 Debbie autho. JGEGGGEEL1 policy adjustment Found F2E1 shorted key pad error verified. removed old user interface and installed new user interface, test working at this time.; Job Complete
Near Victorville, CA 92392
Cesar
Job Details: 09/10/2018
FRIGIDAIRE REFRIGERATOR FFSS2615TP0 Broken ice bucket it has bent crusher getting caught on the other crushers not letting it spin ; ordrng 1 241860803 (ice container asm),Replaced bucket checked good ; Job Complete
Near Hesperia, CA 92344
Cesar
Job Details: 09/10/2018
frigidaire dishwasher FFBD2406NS9B Found strike sting up to high. It strikes latch in the front spot because of it and it won’t latch. Fixed strike by properly installing it unit tested good ; Job Complete
Near Phelan, CA 92371
Cesar
Job Details: 09/10/2018
frigidaire refrigerator FFFH20F2QWC Found moisture build up in the freezer determined cause to be a gasket that came off from between the outer door and the inner door reinstalled gasket all check good ; Job Complete
Near Phelan, CA 92371
Cesar
Job Details: 09/10/2018
maytag dryer MEDC215EW1 Customer instruct on operation and function also found one of the 12o v lines to unit has dropped instruct to contact electrician ; Job Complete
Near Helendale, CA 92342
Cesar
Job Details: 09/10/2018
ge washer GTW330ASK1WW Found unit has a failed lid lock ohm open thru purple and yellow wires. Also unit over filled per customer and I did find code for failed water sensor routed for lid lock and control ; ordrng 1 WH01X27954 (LID LOCK) and 1 WH18X28174 (CONTROL), Replaced latch and control tested and programmed unit All check good; Job Completed.
Near Victorville, CA 92392
Cesar
Job Details: 09/10/2018
whirlpool dishwasher WDF520PADM7 Seal on vent was pinched during assembly damaging seal and causing unit to leak routed for seal ; ordrng 1 WP8269259 (gasket), Replaced gasket tested unit all checked good ; Job Complete.
Near Victorville, CA 92395
Cesar
Job Details: 09/10/2018
whirlpool refrigerator WRF560SEYM05 unit not dispensing water for about 3 days unit is working at this time and all test checked good let customer know to call back if problem comes back ; Job Completed.
Near Apple Valley, CA 92308
Cesar
Job Details: 09/10/2018
kitchenaid refrigerator KRSC503ESS01 not making ice forgot to plug-in on and off switch on last visit plug switch back in unit tested good; Job Complete
Near Los Angeles, CA 90027
Francisco
Job Details: 09/10/2018
kitchenaid dishwasher KUDE70FXPA5 Checked unit it was unresponsive at panel. Checked power and polarity at outlet it is ok. Found reversed polarity at junction box, adjusted wiring and unit still unresponsive ordering parts to complete repair.. please schedule upon parts arrival. Will collect service call fee parts and labor on return visit.; ordrng 1 W10866118 (cntrl-elec) and 1 WPW10455261 (pump&motor) and 1 WPW10481151 (panel-cntl), Tested unit and found a shorted ui board. Removed and replaced part listed tested ops unit working as intended.
Near South Pasadena, CA 91030
Francisco
Job Details: 09/10/2018
IKEA OVEN IBS550PWS00 Checked unit ui panel not turning on. Removed unit from wall conducted continuity test on thermal fuse it was open. Removed and replaced part listed tested ops no heat. Removed back covered tested thermostat t.o.d found it open removed and replaced thermostat unit working as intended.; used 1 9759243 ([Alt for WP9759243), and 1 WPW10545255 (FUSE-THRML)
Near Simi Valley, CA 93065
Aaron
Job Details: 09/10/2018
kitchenaid dishwasher KUDE40FXPA3 Top rack adjusters was busted est to repair the upper rack asm mrs Approved est replaced the adjusters W10712394 (ADJUSTER) reinstalled the rack tested ops unit runs ops normal at this time paid on card job Complete
Near Simi Valley, CA 93063
Aaron
Job Details: 09/10/2018
kitchenaid dishwasher KDFE104DSS1 Unit is frozen to drain pump , replace the drain pump WPW10348269 (PUMP-DRAIN) tested operations unit is working as designed now; Job Complete.
Near Simi Valley, CA 93063
Aaron
Job Details: 09/10/2018
WHIRLPOOL DRYER MGDB855DC0 Unit catch is missing, mr approved estimate. I replaced tested ok snapped in part collected total paid in full, Used part WPW10610880 (CATCH). Job Completed