Near Apple Valley, CA 92308
Cesar
Job Details: 08/16/2018
whirlpool washer WTW7300DW2 Wash machine is shutting off at times during cycle. I entered wash machine into Diagnostics received multiple Error codes dealing with water fill issues and also communication issues. Ran test 51 could not get tested complete. Hot water solenoid is not energizing also control board keeps on dropping powerTo control panel. ; ordrng 1 W11089549 (cntrl-elec) and 1 W11220230 (VALVE), Replaced valve and control calibrated and tested all tested good.
Near Simi Valley, CA 93063
Aaron
Job Details: 08/15/2018
whirlpool dishwasher KUDC10FXSS5 Unit was dead , no power at the harness terminal block pulled unit out power plug was in back, wall outlet and power plug was melted The customer needs a electrician out to correct the wall outlet and power plug , The dishwasher is not issue power supply is
Near Simi Valley, CA 93065
Aaron
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR WRF989SDAH00 Unit water tank is leaking needs new one , Water tank 59.34. Wire ties 4.46 each needs 3 labor 75.00 totaling 153.17 mr approved est ordered the parts; ordrng 1 W11168758 (WATER TANK ) and 3 WP8567668 (tie-wire)s, Replaced the water tank , tested operations unit isn’t leaking anymore ops normal now
Near Simi Valley, CA 93063
Aaron
Job Details: 08/15/2018
maytag dryer MGDC215EW2 Checked the operations of the dryer air vent to the house is plugged up not allowing any air to go through , causing the dryer to short cycle and not dry correctly , showed customer , he understood the venting needed to be cleaned and cleared for proper operations and to prevent a fire , tested unit with vent off operating good , reinstalled vent and unplugged dryer told customer they need to correct the venting if they want it to work correct and don’t use until it’s cleared ; Job Cmpltd.
Near Westlake Village, CA 91361
Aaron
Job Details: 08/15/2018
Unit is no longer cooling needs new compressor asm ordered parts under parts sealed system warranty ; ordrng 1 8201787 (compressor) and 1 W10163273 (drier-tube), Pulled unit out replaced the compressor and filter dye dryer , pulled vacuum tested for leaks none found at this time recharged the system operating ok at this time allow 24 hrs for proper temps ; used 1 AF1200 (TUBE EXTENSION), and 4 R134A (4 OZ)
Near Malibu, CA 90265
Jesus
Job Details: 08/15/2018
WHIRLPOOL COOKTOP AKH35HR Customer states that unit top cooktop is damaged. Checked unit and found the ceramic chipped away. No known parts for replacement. Helped customer by looking online but no success.
Near Thousand Oaks, CA 91360
Jesus
Job Details: 08/15/2018
WHIRLPOOL WASHER WTW5000DW1 Customer states that unit is not advancing. Checked unit and ran diagnostics found error codes. Ran manual test and found the capacitor not working. Replaced capacitor and calibrated unit. Unit is now working as design.F7-E6. Motor faultF7-E1. Basket speed fault; used 1 W11158831 (CAPACITOR )
Near Camarillo, CA 93012
Jesus
Job Details: 08/15/2018
WHIRLPOOL RERFIGERATOR WRS571CIDM01 Customer states that unit is not making ice. Checked unit and found the wires on freezer door spliced. Customer is going to call whirlpool.
Near Oxnard, CA 93033
Jesus
Job Details: 08/15/2018
WHIRLPOOL WASHER WTW5000DW1 ustomer states that unit is not washing clothes. Checked unit and ran diagnostics found error code. Removed washplate and found the hub stripped out and also the washplate. Gearcase shaft is worn. Ordered parts.F0-E5 off balance loadF5-E2. Lid switch fault; ordrng 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W11035751 (gearcase), Removed washplate, raised top panel, removed ring tub, basket and gearcase. Installed new gearcase and assembled unit.
Near Oxnard, CA 93035
Jesus
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR WRF560SEYM05 Customer states that unit is not cooling on RC compartment. Checked unit and found the evaporator cover iced up. Removed door and drawers. Removed evap cover and defrosted ice itch steamer. Also found the thermistor loose. Removed old zip tide and installed a new one. Assembled unit and tested . Unit is working as design.
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 08/15/2018
WHIRLPOOL WASHER WTW5000DW1 This is the second time the tub comes damaged. Contact the office and Gorge said he will leave a note. Replaced gear case, basket, wash plate and suspension. Tested ok
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 08/15/2018
kitchenaid refrigerator KRMF706ESS01 dent in fresh food door (Left door). Checked unit and found in the upper left corner above the dispenser a very small almost unnoticeable dent (See pictures), tried to convince customer to don’t replace the door due to the transfer of every thing from one door to the other, the door never gonna be the same. Contacted tech line and he said to replace it because is under the 30 days cosmetic warranty. I suggested to the customer to check the new door, customer agreed. Replaced door W10815695 (DOR-FIP SS) tested ok.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 08/15/2018
whirlpool rerfigerator WRF560SMYM00 Checked unit and found open compressor relay. Replaced and tested ok.; used 1 WPW10194431 (START DEVICE)
Near Los Angeles, CA 91344
Michael
Job Details: 08/15/2018
Tech found They had recently washed the blanket and unit stopped. Found F0E5 off bal loadF0E3- over loadF2E1- UI stuck button. Cleared codes and ran unit through auto service test. Passed all test.Unit ops as intended. Instructed to use and care guide. Showed customer that blankets are too large for unit capacity.
Near Los Angeles, CA 91607
Michael
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR WRF532SMHZ00 Tech found temps to be correct. Removed front of ice maker and jumped pins T&H and icemaker did not begin to cycle.Tech found freezer door switch is unresponsive and freezer lights stay on.Needs freezer light switch p/n 12002646And icemaker W10884390; ordrng 1 12002646 (light switch) and 1 W10884390 (icemaker), Removed and replaced freezer compartment light switch. Ice maker cycled and filled with water. Unit ops as intended job complete.
Near Los Angeles, CA 91304
Michael
Job Details: 08/15/2018
MAYTAG WASHER MVWX655DW1 Performed a hard reboot and unit now works.Tech found no codes stored in control. Ran unit through auto service with no issues. Unit ops as intended with no issues. Job complete.
Near Los Angeles, CA 91343
Michael
Job Details: 08/15/2018
maytag washer MVWX655DW1 unit stopped mid cycle. Tech verified power is good at outlet but have no power from unit UI. GREEN LIGHT ON CONTROL IS GOOD. replaced control and can now access diagnostics.Manually commanded drain and nothing.Drained water with sump pump. Removed drain and found drain seized. Tech turned propeller and now spins with tension as intended.Reinstall parts fill unitwith water. Command drain and rattling can be heard from pump. Tech again drained tank with sump pump and again removed drain. No obstructions are visible at this time. Tech then removed wash plate and inner tub and can not locate obstruction. Tech then broke. Asked hub on reassembly.Need new basket hub p/n W10528947Needs new drain pump p/n W10876600 ordrng 1 W10528947 (drive hub kit) and 1 W10876600 (drain pump), , Removed and replaced drain pump.Installed new drive hub and and wash plate. Ran unit through auto service and unit passed with no issues. Unit ops as intended.
Near Los Angeles, CA 91343
Michael
Job Details: 08/15/2018
Unit stopped mid cycle. tech found two belts are worn and slipping. Adjusted unit feet to level unit P/n 12112425; ordrng 1 12112425 (belt set-maytag) Removed and replaced both belts. Ran unit through spin cycle and all op as intended.
Near Simi Valley, CA 93065
Danny
Job Details: 08/15/2018
Not cooling Found unit not cooling and compressor super hot Will need to order parts Not cooling Found unit not cooling and compressor super hot Will need to order parts and rs call Collected payment by card All parts covered by manufacturer 5yrs warranty ; ordrng 1 W10507884 (compressor) and 1 W10669255 (evaporator) and 1 WP12729123 (heater) and 1 WPW10143759 (dryer), replaced evap and heat and compressor Completed sealed system repair Advised client to allow 24hrs for unit to reach proper temp Unit started to cool
Near Los Angeles, CA 91367
Danny
Job Details: 08/15/2018
KITCHENAID WASHER KDFE104DSS5 F4E3F6E4Found error codes above and motor not running ; ordrng 1 W10909702 (cntrl-elec) and 1 WPW10605057 (pump and motor assy) Replaced pump assy Ran a self test cycle and unit completed with no issues No water leaks Unit is working properly.
Near Lancaster, CA 93535
Patrick
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM02 Found the customer having issues with the water dispenser. Not coming in proper once filter replaced. Found filter not in all the way. Installed and secured. All ops Checked good. Needs new ice maker. Upgraded version. Removed and replaced 1 W10882923 (ICEMAKER)
Near Lancaster, CA 93536
Patrick
Job Details: 08/15/2018
KITCHENAID REFRIGERATOR KRMF706ESS slow ice production. Switch can be causing issue. I’ve seen on previous units. Switch is making contact but internally not working ; ordrng 1 W11085027 (switch) and 1 WPW10675033 (cntrl-elec) witch was used. Need to reorder ; ordrng 1 W11085027 (switch), Removed and replaced parts. Tested unit. All ops checked good .
Near Ridgecrest, CA 93555
Patrick
Job Details: 08/15/2018
maytag refrigerator MRT118FFFH01 Found the unit having issues with frost build up in the freezer. Gaps between liner and cabinet are pretty big. Needs silicone filled in. Filled in liner separation, tested unit. All ops checked good at time of service ; used 1 482338 (ADHESIVE)
Near Los Angeles, CA 91331
Raymond
Job Details: 08/15/2018
kitchenaid refrigerator KRFC704FBS00 Upon arrival RC not cooling. Inspected and found frost on RC evap. Per service pointer, ordering control and evap cover.; ordrng 1 W11167902 (EVAP COVER) and 1 W11169516 (CONTROL), Replaced board and evap cover. Optimized thermistor per SP. tested unit. Unit functions as designed.
Near Santa Clarita, CA 91354
Raymond
Job Details: 08/15/2018
WHIRLPOOL DISHWASHER WDT750SAHZ Upon arrival, bad wash performance. Tested and found bad pump. Replaced pump W11087376 (Wash Motor) and tested unit. Unit functions as designed. Job Cmpltd.
Near Los Angeles, CA 91325
Billy J.
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 unit has a leaking icemaker ordering quoted 338 WPW10277450 2304352; ordrng 1 2304352 (arm-shut) and 1 WPW10277450 (icemaker), Removed and replaced icemaker retested job complete unit functions as deaighned no leaks at this time.
Near Los Angeles, CA 91325
Billy J.
Job Details: 08/15/2018
KITCHENAID RANGE KSGG700ESS0 customer states gas company came out and red tagged unit she said that when your not operating unit there is no leak but when u use oven it would ignite and will have gas smell after ignition cx stated gas company said unit was in 5 percent range at blower at top witch is too high per gas company in notes he stated its isolated at line valve Per gas company 5% of un burned gas 7722708182 per techline there is no way to test this and unit operating as desighned cx not happy at all will be calling kitchenaid unit ignites every time I could not smell anything but cx stated they do when oven was just in preheat revering cx back to kitchenaid Techline states we can’t test unburied gas cx states they will call kitchenaid and gas company again
Near Los Angeles, CA 91326
Billy J.
Job Details: 08/15/2018
whirlpool dishwasher DU1030XTXQ3 customer stated they never made an appointment refused service; Job Cmpltd.
Near Santa Clarita, CA 91321
Billy J.
Job Details: 08/15/2018
KITCHENAID OVEN KEBS278SSS04 Apon arrival customer states the back of both ovens are heating properly but the front is not also stated the bottom of upper and lower unit paint is chipping re calibrated upper and lower oven unit now heating as designed. 1w0791627 recalibrated ovens ordering touch up paint ; ordrng 1 W10791627 (touch-up), Upon arrival painted all spot per whirlpool but color was blue and stands out and does not match this oven looks like dark blue purple calling techline I believe they gave me wrong color or part number customer not happy per whirlpool they only make blue grey or black per techline that’s as close as they got job complete repair looks horrible in my opinion tried calling customer to refer her to whirlpool.
Near Santa Clarita, CA 91350
Billy J.
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM04 Cx states compressor runs to much and runs 90 percent of the time and makes too much noise cx also states there is a very load rattle that has happened about 2 times since previous repair apon arrival unit was completely quit checked temp had 4 degrees in freezer 37 degrees in fridge ran test 3 test 4 and test 36 all fans sound normal per techline 7722704913 sterling refer cx to use and care page 14 and 15 but compressor will run most of time and could possible make rattle noises all functions sound as desighned even inspected evaporator and had perfect frost pattern job complete cx argued with me that compressor should not run that much cx states this happens two times a month for 30secs referring cx to whirlpool can’t locate sound requesting senior tech cx is not happy at all.
Near Bakersfield, CA 93311
Bryan Dunn-Wilson
Job Details: 08/15/2018
MAYTAG DRYER MGDZ400TQ1 dryer is not heating. Removed front panel and inspected unit. Found unit has a bad thermal fuse. Fuse was showing open. No power to ignitor. Ordering thermal fuse and ignitor just Incase ignitor is needed. ordrng 1 26000279311 (ignitor) and 1 WP3392519 (fuse-thrml), Removed and replaced thermal fuse. Unit still not igniting. Removed and replaced ignitor. No dents dings or scratches caused by tech.
Near Bakersfield, CA 93311
Bryan Dunn-Wilson
Job Details: 08/15/2018
KITCHENAID REFRIGERATOR KRFC704FSS00 no ice production. T3sted unit in diagnostics. Ice maker would not respond in diagnostics. Ordering a new ice maker; ordrng 1 W10908391 (icemaker), Removed and replaced ice maker. Ice maker cycled in diagnostics. Unit functioning as designed. No dents dings or scratches caused by tech.
Near Sierra Madre, CA 91024
Bryan Dunn-Wilson
Job Details: 08/15/2018
kitchenaid refrigerator KRSC503ESS01 pon arrival cx states freezer was warm. Inspected unit. Found unit is cooling as designed. Freezer was at 8 degrees. Bucket full of ice. Rn diagnostics. All test passed. Found no issues at this time. No dents dings or scratches caused by tech.
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 08/15/2018
whirlpool washer WFW75HEFW0 washer door lock will work sometime and not work others. Ran diagnostics got F5E2 door lock error. Removed to panel inspected control board found connection J9 was not inserted all the way into the control board. Reestablished connection tested unit. Unit functioning as designed. No dents dings or scratches caused by tech.
Near Bakersfield, CA 93306
Dane
Job Details: 08/15/2018
MAYTAG WASHER MVWC565FW Upon arrival the unit was loud. Found gearcase leaking oil, oil got on cam and caused it to where the teeth now. Removed and replaced W11035751 (Gearcase) and cam and tested unit. Unit functions normal now.
Near Bakersfield, CA 93306
Dane
Job Details: 08/15/2018
MAYTAG WASHER MVWX550XW1 Upon arrival the unit would not wash. Unit was giving a no fill code. Ran auto test unit functioned normal in test. Calibrated and it finished calibration with no issue. Put unit in normal wash and unit would never fill. Unit needs new control.; ordrng 1 W10480130 (cntrl-elec), removed and replaced controls and calibrated and tested unit, all ops normal.
Near Arvin, CA 93203
Dane
Job Details: 08/15/2018
ge refrigerator GFE29HMDES upon arrival the unit was leaking from the fresh food compartment. Found unit with frozen drain line causing leak. Unit needs new evaporator cover. Also unit was not making ice in the freezer. Found icemaker burned out; rqstng P&A on 1 WR17X22149 (duct tower asm ff) and 1 WR30X10166 (ICE MAKER), Removed and replaced air duct assembly and ice maker and defrosted frozen drain line tested unit. Unit functions normal now.
Near Bakersfield, CA 93307
Dane
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR WRS571CIDM01 Upon arrival the unit was not making ice. Ran test 44 and icemaker would not harvest. Remove and replace icemaker and tested unit. Unit functions normal; used 1 W10873791 (ICEMAKER)
Near Porterville, CA 93257
Dane
Job Details: 08/15/2018
frigidaire refrigerator FFTR1821QW9B Cleared blocked defrost drain and reinstalled door handle Included in charge is standard roach fee;
Near Bakersfield, CA 93304
Dane
Job Details: 08/15/2018
FRIGIDAIRE REFRIGERATOR FFHT1514TW Upon arrival the unit was too cold in the fresh food compartment. Found fresh food thermostat out of range. Removed and replaced 240597203 (SENSOR) and tested unit. Unit functions normal; Job Cmpltd
Near Bakersfield, CA 93308
Dane
Job Details: 08/15/2018
WHIRLPOOL WASHER WTW4816FW2 Upon arrival unit was installed on the side of the house not under a covering or protected in anyway. Called trade partners and spoke to Rita with listed file number above, she instructed me prepare would not be covered due to installation of unit. Please bill out for service call in diagnostic; Job Cmpltd.
Near Templeton, CA 93465
George
Job Details: 08/15/2018
MAYTAG WASHER MVWX655DW1 Found washer display non responsive green led light ok on board pump exexively hot need to replace drain pump ok to order part . Office to let customer now wen part in.; ordrng 1 W10876600 (drain pump), Installed part tested check out ok complete. No dents or dings cause by tech.
Near Pismo Beach, CA 93449
George
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR Found refrigerator with ice maker off customer instruct turn on ice dump water ok complete no dents or dings cause by tech.
Near Pismo Beach, CA 93449
George
Job Details: 08/15/2018
WHIRLPOOL DRYER MGD6600TQ0 Found dryer not getting hot found valve off to dryer customer had handyman working on washer left valve off on dryer turn on gas retested check out ok complete . No dents or dings cause by tech.
Near Pismo Beach, CA 93449
George
Job Details: 08/15/2018
kitchenaid refrigerator KRMF706ESS01 Found refrigerator working ok found small confiscation on right front of door reposition door checking ok customer instruct freezer door to be open from center complete. No dents or dings cause by tech.
Near Los Angeles, CA 91602
Kenneth
Job Details: 08/15/2018
whirlpool refrigerator KSSC42QTS00 unit was iced over in evaporator. Defrosted evaporator. Removed and replaced all parts listed. unit is working properly, cx approves job at this time. No dents dings or blemishes on or around the unit caused by the technician
Near Los Angeles, CA 91602
Kenneth
Job Details: 08/15/2018
Found unit with indicator light not turning on. Control panel and all function work otherwise. Replaced panel with WPW10481117 (PANEL-CNTL) and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91401
Kenneth
Job Details: 08/15/2018
WHIRLPOOL WASHER MVWB800VQ0 Found unit not spinning due to worn drive hub not engaging and disengaging properly. Ordering new drive hub. ordrng 1 W10820039 (hub), , Removed and replaced hub. Tested unit, unit is now working properly. Customer approves job at this time, no dents dings or blemishes on or around unit caused by technician.
Near Stevenson Ranch, CA 91381
Kenneth
Job Details: 08/15/2018
KITCVHENAID REFRIGERAOTR KFIS29PBMS00 Customer concerned about cooling. Says some of the ice packs aren’t freezing fully and ice cream is soft. Found unit with a over charge removed refrigerant and recharged system with 5.5 oZ of R134A and tested unit. Unit is working properly. Customer approves function at this time. Pressures checked good. No leaks found at this time.
Near Delano, CA 93215
Erick
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR WRT541SZDW00 Found frost formation on bottom of air tower causing it to leak down to rc. Found service pointer for similiar conditions. Installed new kit. Replaced fan blade and installed new gaskets. Sealed liner with rtv and cleared all frost. Unit is no longer leaking. Job comp; used 1 W10916494 (FAN BLADE )
Near Shafter, CA 93263
Erick
Job Details: 08/15/2018
GE WASHER GTW330ASKWW Unit is outside exposed too all weather conditions. Called Lowe’s and spoke with Kayla. Per Lowe’s unit is not covered. Kayla’s stayed to bill out for trip and diagnosis. Job complete
Near Wasco, CA 93280
Erick
Job Details: 08/15/2018
GE REFRIGERATOR GYE22HMKES Upon arrival took temps of rc and found it 40 degrees. Accessed airflow and found ice formation around damper causing it not to close and over cool. Removed all ice formation and re installed damper. Retested it and unit is now cooling at the time of service job comp.
Near Tulare, CA 93274
Erick
Job Details: 08/15/2018
frigidaire refrigerator FFHB2740PEAA Ran diagnostics and found evap fan motor working, but damper door is not opening causing it not to cool. Unit will need new damper; ordrng 1 241518501 (damper) Installed end damper on unit. Retested it and unit is now cooling in both sections, job comp.
Near Tulare, CA 93274
Erick
Job Details: 08/15/2018
FRIGIDAIRE AIR CONDITIONER FFRH11L2R1 Cycled unit and was able to power unit on. Fan motor is making noise as it changes speed. Motor is getting to hot and shutting down causing poor cooling. Motor is not serviceable.
Near Coalinga, CA 93210
Erick
Job Details: 08/15/2018
FRIGIDAIRE REFRIGERATOR FFHT1814TW0 Air restrictor. Called techline and explained history of product. They recommended to installed air restrictor. 81873082; ordrng 1 5303918746 (air restrictor kit), Installed new kit. Retested unit and it airflow is now limited.
Near Avenal, CA 93204
Erick
Job Details: 08/15/2018
GE WASHER GTW485ASJWS Cycled unit through test cycle and found drain error. Tested pump and found pump humming and not draining. Unit has bad pump and will need to be replaced.; ordrng 1 WH23X27574 (DRAIN PUMP), Installed new parts on unit. Retested unit and it passed all tests with no errors.
Near Avenal, CA 93204
Enrique
Job Details: 08/15/2018
GE WASHER GTW330ASK3WW Not starting the wash cycle . I diagnosed the unit , the drain pump was just making . The control needed calibration . I ran a normal wash cycle test . All functions checked normal at time of service . No leaks .
Near Visalia, CA 93292
Enrique
Job Details: 08/15/2018
whirlpool refrigerator WRS576FIDM01 Replaced both controls and thermistor W11035841 (CNTRL) W10316760 (THERMISTOR). All functions checked normal at time of service. No leaks
Near Tulare, CA 93274
Enrique
Job Details: 08/15/2018
whirlpool oven WFG515S0ES1 Oven not working , displaying f3e0 = oven sensor fault . On previous visit I replaced the central electric and sensor . I found a loose wire on the sensor connector . I secured the wire harness . Tested the unit . All functions checked normal at time of service
Near Lemoore, CA 93245
Enrique
Job Details: 08/15/2018
WHIRLPOOL DRYER WED8100BW0 Dryer lint caught on fire . I found the heater element is shorted , broken heating coils . ; ordrng 1 279973 (cutoff-tml) and 1 WP8544772 (element) and 1 WP8557403 (thrmst-fix), Replaced the element, thermostat-fix and thermal cut off . All functions checked normal at time of service .
Near Visalia, CA 93277
Enrique
Job Details: 08/15/2018
WHIRLPOOL FREEZER WRT311FZDB00 Both compartments not cooling . I found the start device was not working ( making a clicking noise . I replaced the start device , truck stock . The compressor kicked on . All functions checked normal at time of service . No leaks . ; used 1 WPW10448874 (START-DEV)
Near Fresno, CA 93725
Timothy
Job Details: 08/15/2018
KITCHENAID REFRIGERATOR KRMF706ESS01 Inspected unit and found the RC evaporator is frosted over. Checked Whirlpools SERVICE MATTERS website and found SP#W11092686C. Unit needs to be defrosted to check the position of the evaporator thermistor. Ordering extra screws to place in the top of the evaporator cover.; ordrng 1 W11087438 (motor-evap) and 2 WP67006908 (screw)s,Unit was COMPLETELY defrosted by the customer. Removed old part. Followed TSP#W11092686C for the following tasks. Placed evaporator thermistor firmly in the correct position. Moved suction line so evaporator cover seals correctly. Reset RH door which was sprung. Installed parts. Tested unit . Unit cooling.
Near Fresno, CA 93706
Timothy
Job Details: 08/15/2018
maytag washer MVWB765FW1 Unit showing 8-1,3-2,7-8,0-4,2-1 codes. Unit has a good water supply but the valves hum and do not let the water pass. Unit needs new valves.; ordrng 1 W11172234 (DISPENSER ), Installed dispenser. Tested unit. Unit checks ok.
Near Fresno, CA 93722
Ian
Job Details: 08/15/2018
tappan oven TEF351EWP found EOC shorted. Need to EOC and black overlay for repair.; ordrng 1 316419141 (overlay) and 1 316557115 (clock/timer), Tech installed parts and tested unit. Unit now tests good.; Job Cmpltd
Near Fresno, CA 93705
Ian
Job Details: 08/15/2018
MAYTAG WASHER MVWB880BW0 Tech found unit has blown bearing, and weeks suspension. Need to replace suspension and bearing for repair.; ordrng 1 W10435302 (bearing) and 1 W10440786 (suspension), Installed parts. Advised customer to allow seal glue to dry for two hours before first use.
Near Fresno, CA 93706
Ian
Job Details: 08/15/2018
MAYTAG WASHER MVWX655DW1 Washer would not function. On arrival found Washer unplugged. Power washer on it automatically Started trying to drain. Was able to put washer back to normal operations. Entered it into diagnostics received F5-E2 error code. Found latch to be defective. Replaced with new one W10838613 then ran system test. Everything checked out good. Job complete.
Near Sanger, CA 93657
Ian
Job Details: 08/15/2018
frigidaire refrigerator Same symptoms, different issue. Tech ran water valve test for icemaker and found no water dispensing into tray. Found icemaker fill tube clogged with ice. Deiced fill tube area and tested. Unit now tests good.
Near Fresno, CA 93702
Ian
Job Details: 08/15/2018
WHIRLPOOL WASHER WTW8900BC0 Same symptoms, different issue. Tech found unit had debris stuck in tub to drain hose. Cleared debris and unit now tests good.
Near Fresno, CA 93702
Ian
Job Details: 08/15/2018
WHIRLPOOL DRYER WGD8900BC0 Customer states steam functions do not work. Found a steam nozzle and filter clogged. Removed the clog and unit now tests good in steam cycles.
Near Shaver Lake, CA 93664
Ethan Shrum
Job Details: 08/15/2018
whirlpool washer WFW5090GW On arriving to customers home customer stated that the unit was shaking really bad found shipping box were still in unit remove shipping box tested unit unit checks good job complete
Near Shaver Lake, CA 93664
Bill
Job Details: 08/15/2018
WHIRLPOOL WASHER WFW5090GW On arriving to customers home customer stated that the unit was shaking really bad found shipping box were still in unit remove shipping box tested unit unit checks good job complete
Near Fresno, CA 93720
Chris
Job Details: 08/15/2018
MAYTAG WASHER MVWB850YW0 Washer would not drain or spin. connected the drain hose in the water supply hoses and reconnected power so I could diagnose washer. Received a F 70 code and also a F 32 code. Then ran to systems test everything was functioning besides drain pump. I gave customer a quote for new drain pump which is Part#WPW10409079 Customer said she wants to sleep on it and will contact the office tomorrow with the decision.
Near Fresno, CA 93711
Chris
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR Every time they would go to use water dispenser water would leak at the top left door of refrigerator. Upon arrival found that fill tube connector was leaking water. Pulled connector off found hairline crack on water fill tube. Cut off a quarter-inch Of the plastic tubing that was cracked Then reconnected both waterlines together with Fitting. Tested water through dispenser no longer leaking . Job complete
Near Fresno, CA 93706
Chris
Job Details: 08/15/2018
MAYTAG WASHER MVWC565FW1 Customer had concerns about washer not filling up properly with water. Also was hearing a weird noise when it would agitate.Upon arrival I entered washer into diagnostics received F0- E4 and also F8-E3 code. Cleared codes and ran a test noticed water was pouring in kind of slow. I turned the water off took hoses off and remove some sand build up in the screens . Also found agitator to be loose. So I tightened it up.Also noticed washer was not sitting level so I adjusted feet so it Was sitting level. Then calibrated unit and ran through another test instructed customer on proper function and loading procedure. Everything checks out good now.
Near Fresno, CA 93727
Chris
Job Details: 08/15/2018
WHIRLPOOL DRYER MEDX655DW Upon arrival and after talking with customer at front door he declined service did not want to pay for me to diagnose dryer. Told him he could try calling whirlpool for extended warranty.
Near Fresno, CA 93727
Chris
Job Details: 08/15/2018
WHIRLPOOL DISHWASHER WDTA50SAHZ0 On return visit customer had extension cord that they just purchased sitting on top of counter. I told him previously they needed to have the proper cord installed which they didn’t. I went ahead and plug in the new cord that I bought. Could not enter dishwasher and diagnostics could not get it to do anything. Due to Whoever did the install and electrical And also the plumbing it Not to whirlpool standards. Came to the conclusion from previous visit went and saw cord was melted that it most likely took out the control board and most likely the consul too. Called Whirlpool tech line spoke with Joel Got sr#722706700. He agreed with me due to how it was installed in most likely shorted everything out.
Near Fresno, CA 93710
Chris
Job Details: 08/15/2018
MAYTAG DRYER MEDB855DC3 Customers issue is that dryer would not heat all other functions were good though. Pulled back panel off checked all my switches with my meter found thermal cut off to be defective. Replaced with new one 279973, powered unit on. Dryer is now heating and functioning properly. Job complete.
Near Clovis, CA 93611
Chris
Job Details: 08/15/2018
FRIGIDAIRE DISHWASHER FFBD2406NB9B Customers issue is that dishwasher door will not latch. Also door was making a loud popping sound. I found Plastic latch was Was broken also I tried to make adjustments to the spring and latch assembly springs are worn out causing popping sound. Ordering parts listed Scheduled appointment for Tuesday the 14th ; ordrng 1 154325201 (linkage) and 1 154430501 (spring,door) and 1 5304500348 (latch assembly), On return visit I replaced defective latch assembly also spring and linkage On dishwasher Door now latches and seals properly.All functions check out Good.
Near Fresno, CA 93726
Chris
Job Details: 08/15/2018
FRIGIDARE WASHER FFLE1011MW0 , Customers issue is that wash machine would not spin or agitate. Upon arrival cycled on washer sounded like the basket was not seated Correctly therefore would not agitator spin. I proceeded to pull unit apart I removed wash ring ,Wash play and also inner basket. I Then reinstall basket made sure it Was properly seated and was torqued down to a Frigidaire specs. Then reinstalled wash plate and wash ring.Cycled unit back on everything tested good washer is now functioning like it should. Job complete.
Near Kerman, CA 93630
Irvin
Job Details: 08/15/2018
GE WASHER GTW460ASJ8WW The unit is not washing. Checked error codes found, 8&27 pressure sensor and water access. During components test the cold valve would not open. This is the issue failed cold water valve. ; ordrng 1 WH13X24386 (VALVE)
Near Fresno, CA 93704
Irvin
Job Details: 08/15/2018
KITCHENAID OVEN KEMS308SSS00 Element support broken, the element hangs. Replaced the support W10909479 . All ops normal.
Near Atwater, CA 95301
Douglas
Job Details: 08/15/2018
kitchenaid dishwasher KDTM354ESS3 Unit has broken latch need to order parts; ordrng 1 WPW10567588 (bolt-latch), Removed and replace latch unit is working properly.
Near Atwater, CA 95301
Douglas
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 Icemaker dispenser door not closing completely causing ice build up need to order parts; ordrng 1 WPW10353552 (separator), Replaced separator unit working properly.
Near Madera, CA 93638
Douglas
Job Details: 08/15/2018
MAYTAG WASHER MVWX655DW1 Customer states she thinks unit is not working properly found One code for out of balance check suspension checked up everything checks good unit is working as designed advise customer on proper use and care of machine.
Near Madera, CA 93637
Douglas
Job Details: 08/15/2018
WHIRLPOOL REFRIGERATOR KRMF706ESS01 Customer states temperature fluctuations in fridge found deli drawer control to have water underneath it causing short need to order new door due to broken wires from corrosion; ordrng 1 W10815669 (dor-fip ss), Removed and replaced drawer unit is working properly
Near Merced, CA 95348
James R.
Job Details: 08/15/2018
MAYTAG WASHER MHW3505FW1 Hot water valve not opening. Replaced valves W10599356. Tested unit. Unit working properly
Near Ceres, CA 95307
Cruz
Job Details: 08/15/2018
whirlpool dryer WED7500GW0 Door is not catching, found door catch to be damaged, ordering door catch for unit. ; ordrng 1 WP3389441 (catch), Installed new part (catch) into unit. Door is opening and closing as designed, it’s heating fine as well.
Near Modesto, CA 95358
Cruz
Job Details: 08/15/2018
MAYTAG DRYER MED3500FW0 Unit is not heating, pulled unit out and tested wall outlet and found 245AC, removed front panel and drum and tested fuses and element and found them both to be bad. Ordering element and thrmst fix for unit; ordrng 1 WP8544771 (element) and 1 WP8557403 (thrmst-fix), Installed new parts into unit. I then tested unit in a high heat cycle it heated fine, runs quite, cUSTOMER ok repair.
Near Lathrop, CA 95330
William
Job Details: 08/15/2018
MAYTAG WASHER MVWB835DW1 Found f8e1, f3 e2, water valve/fill codes, found no cold water fill function, ran water valve tests, ordered water valve for unit, this problem is unrelated to previous issues on unit.; ordrng 1 W11172234 (WATER VALVE/HOUSING) , Replaced water valve/ housing, ran load size cal, ran self diagnostics verification cycle, unit operating as designed, tested ok.
Near Manteca, CA 95336
William
Job Details: 08/15/2018
Near Ripon, CA 95366
William
Job Details: 08/15/2018
KITCHENAID REFRIGERATOR KFIV29PCMS03 Found defrost water iced in defrost drain troft, advised customerr to defrost fridge to clear iced drain. Customer decided to defrost there fridge first to try to correct icing issues.
Near Salida, CA 95368
William
Job Details: 08/15/2018
whirlpool washer WFW92HEFC0 F1E1, F5E2, F8E3, ran diagnostics cycle , unit repeating code F1E1, checked power to unit, power tested ok,checked connections, ordered ACU brd for u it; ordrng 1 W11201293 (ACU BRD), Replaced ACU brd, cleared codes, ran self diagnostics, rechecked for code, no codes found, unit operating as designed
Near Clovis, CA 93619
Ethan Shrum
Job Details: 08/15/2018
FRIGIDAIRE RANGE FGGF3035RFC Upon arriving to the customers home customer stated that the valve burner was turning to far I did find of the valve was actually doing what does her shit needing to replace a valve; ordrng 1 5304506548 (valve), replace parts tested unit unit checks good job complete
Near Selma, CA 93662
Timothy
Job Details: 08/15/2018
whirlpool refrigerator WRF555SDHV01 Customer states the dispenser funnel clogs and the ice will not dispense correctly. Customer states that sometimes the ice will get crushed when calling for full ice cubes. Called WPTS and was told to back off the water to the IM, either by turning down the valve or adjusting at the IM if available. WPTS says to check for proper door closure. Door closing ok. Turned IM fill back I full turn (CW). Customer to monitor unit and report if needed.
Near Dinuba, CA 93618
Timothy
Job Details: 08/15/2018
whirlpool refrigerator WRX988SIBM01 Inspected unit and found the auger motor does not start. Found voltage to the auger when the paddle is pushed. Unit needs a new auger motor.; ordrng 1 W10822606 (motor), installed motor . Tested unit. Unit checks ok. No leaks noted.
Near Kingsburg, CA 93631
Timothy
Job Details: 08/15/2018
kitchenaid dishwasher Customer states the units UI will lock itself and not be able to unlock. Sometimes it unlocks itself. The dispenser sticks and the gasket falls out. The unit needs a new dispenser and UI. I have asked the customer many questions about usage and I do not feel they are using the unit incorrectly . Found the water level to be suspiciously low ordering a inlet valve for this.; ordrng 1 W10861000 (detergent dispenser), 1 W10872255 (valve), 1 W10891912 (panel-cntl) installed detergent dispenser. Installed UI and found the harness connections do not fit correctly. Found that the part ordered does match what is currently the part identified in the look up. ; ordrng 1 WPW10537336 (panel-cntl), Installed panel. Tested unit. Unit checks ok. No leaks noted.
Near Dinuba, CA 93618
Timothy
Job Details: 08/15/2018
FRIGIDAIRE REFRIGERATOR FFHT2021TW Customer states the unit is not cooling correctly. Found the evaporator fan is not running. Unit needs a new fan motor.; ordrng 1 242077702 (motor), Installed FC evaporator motor. Tested unit. Unit checks ok. No leaks noted.
Near Tulare, CA 93274
Enrique
Job Details: 08/15/2018
AMANA DRYER NTW4516FW1 Uunit not completing the cycle . In diagnostics found shifter fault error code . I replaced the shifter . Performed calibration , ran a quick wash cycle test . All functions checked normal . No leaks ; used 1 W10913953 (ACTUATOR)
Near Visalia, CA 93292
Enrique
Job Details: 08/15/2018
Not completing the wash cycle . Central electric starts clicking . diagnosed the unit , found no error codes . All components passed the test . On previous visit I replaced the central electric . The customer stated , after a few loads, the washer started with same problem . customer to have an electrician inspect the breaker/outlet . All functions in the washer checked normal . No leaks
Near Lemoore, CA 93245
Enrique
Job Details: 08/15/2018
JENNAIR OVEN JJW2830DP01 Not holding the correct temperature . I tested the temperature using a thermometer . It was 20 degrees off . I calibrated the oven . Ran a 350 cooking cycle . All functions checked normal .