Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details: 08/02/2018
kitchenaid refrigerator KSRP25FSSS01 Customer states ice is still stuck together. Ordering ice chute. Found no debris stopping door to seal properly. Inspected door seal. Door is sealing properly; ordrng 1 WP2180353 (door-chute), Removed and replaced door chute. Unit functioning as designed. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91324
Bryan Dunn-Wilson
Job Details: 08/02/2018
maytag washer MHW5500FC0 Upon arrival customer states the drain pump is constantly running and door won’t open. Inspected unit. Customer had small,load said she used three soap pods. Unit is stuck in a soap lock out. Removed pressure hose cleared codes tested unit in diagnostics unit showed over suds code. Cleared codes ran unit. Unit was full of soap. Instructed customer to run unit to clear soap. Found no other issues at this time. Unit functioning as designed.
Near Pine Mountain Club, CA 93222
Bryan Dunn-Wilson
Job Details: 08/02/2018
Near Pine Mountain Club, CA 93222
Bryan Dunn-Wilson
Job Details: 08/02/2018
whirlpool refrigerator WRX735SDHZ00 Ice maker isn’t working. Tried to harvest ice maker. Ice maker would not start. Removed and replaced ice maker. Jumper ice maker. Ive maker functioning as designed filter cover was broken upon installation of unit. Ordering a filter cover. Removed and replaced filter cover. No dents dings or scratches caused by tech. used WP67006331 (cover-filt)
Near Santa Clarita, CA 91387
Billy J.
Job Details: 08/02/2018
kitchenaid dishwasher KDFE104DSS5 upon arrival customer stated unit is dead and won’t power on I have no voltage to unit unless u turn on garbage disposal refered customer to electrician dishwasher working as designed when power is sent to unit job complete
Near Los Angeles, CA 91311
Billy J.
Job Details: 08/02/2018
Customer states something is loose in unit stated it sounds like a Cadillac and only happens every couple days tested unit again no sound no issue I checked unit for error codes and no error codes I put unit threw diagnosis and sounds completely normal removed and replaced suspension rods job complete used W10820048 (SUSPENSION)
Near Los Angeles, CA 91325
Billy J.
Job Details: 08/02/2018
whirlpool refrigerator WRS526SIAH00 upon arrival removed and replaced icedoor and cam unit still needs cams for fridge and freezer door ordering ; ordrng 1 W10876198 (cam-door) and 1 WPW10248011 (cam-door) and 1 WPW10248015 (cam-door) and 1 WPW10412762 (cam-door), Removed and replaced all cams customer inspected and is happy with repair job complete
Near Santa Clarita, CA 91321
Billy J.
Job Details: 08/02/2018
whirlpool microwave WMH31017HS0 unit was completely dead removed and replaced control and switches tested and unit took almost 2.30 to heat a cup of water but it was heating but not heating correctly no techline can’t determine witch other components were damaged W10850446 W10754299; ordrng 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg), Removed and replaced heating components retested job complete unit heating as designed
Near Los Angeles, CA 91342
Raymond
Job Details: 08/02/2018
whirlpool oven WGG745S0FS02 Upon arrival unit was disconnected per whirlpool. Reconnected unit and had no gas coming out of regulator. Had gas from home. Needs regulator and then rediagnose. Replace gas valve WPW10546238 and tested unit unit functions normal now.
Near Los Angeles, CA 91342
Raymond
Job Details: 08/02/2018
whirlpool washer WFW85HEFC1 Upon arrival door would be locked and not unlock, inspected and found loose strike. Secured strike and tested unit still acting up. Measured resistance per test and door lock out of range, also found burnt marks on control. Needs control and door lock. ordrng 1 W11201290 (CONTROL) and 1 WPW10443885 (door lock), Replaced control and door lock. Tested unit. Unit functions as designed.
Near Burbank, CA 91504
Raymond
Job Details: 08/02/2018
frigidaire dishwasher FFBD2412SS0A Upon arrival unit was Frigidaire dishwasher. Contacted Robert and asked what coverage was for this unit and was told we could not service the unit. Told customer they need to contact their warranty company
Near Glendale, CA 91202
Raymond
Job Details: 08/02/2018
whirlpool refrigerator MFD2561HES Upon arrival unit freezing things. Temp at 25F when set to 38. Needs harness and damper.; ordrng 1 67005417 (harns-wire) and 1 WP67003903 (control- d), Replace wiring harness and damper control. Tested unit unit functions that designed. Temps need to regulate back to normal
Near Burbank, CA 91502
Raymond
Job Details: 08/02/2018
whirlpool dryer WGD5000DW3 Upon arrival motor was locked up causing belt to break. Needs motor, wheel, and repair kit.; ordrng 1 279827 (motor!dryer) and 1 4392065 (dryer repair kit) and 1 WP694089 (wheel), Replaced motor and wheel. Installed dryer repair kit. Tested unit. Unit functions as designed.
Near Burbank, CA 91506
Raymond
Job Details: 08/02/2018
whirlpool oven WGG745S0FS02 Upon arrival oven getting too hot. Ranged unit and got 380 high and 320 low. Contacted Andy SR7722598303 and discussed. Temps are ranging normal, verified no fault codes on unit, unit is functioning as designed.
Near Santa Clarita, CA 91387
Raymond
Job Details: 08/02/2018
whirlpool washer WTW5000DW1 Customer having intermittent noises that could not be verified but I did hear the squeak / squeal on videos. Ordering parts. ; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt) and 1 WPW10006487 (motor-drve), Replaced gearcase, motor, drive pulley and belt. Calibrated and load tested unit. Unit functions normal now.
Near California City, CA 93505
Patrick
Job Details: 08/02/2018
WHIRLPOOL DRYER WGD7500GW0 Found the unit having issues with the heat. Not drying like it used too. Checked the unit out and it was short cycling and mis firing. Needs new coils. Removed and replaced from stock. Tested unit. All ops checked good ; used 1 279834 (2 COIL GAS VALVE SET)
Near California City, CA 93505
Patrick
Job Details: 08/02/2018
WHIRLPOOL WASHER WTW7500GW0 Found the unit having issues unit going off balanced. Checked level and that was all good. Suspension was good not weak but the left front was popped out of place. Reinstalled and secured. Tested unit. All ops checked good.
Near Lancaster, CA 93536
Patrick
Job Details: 08/02/2018
WHIRLPOOL WASHER MVWB835DW3 Found the customer having issues with the unit making a noise. Checked the washer out its upstairs in a drain pan. Feet are not adjusted. Adjusted feet. Rotor was definitely rubbing the drain pan. Instructed customer on use and care. Tested unit in auto test all ops checked good
Near Lancaster, CA 93536
Patrick
Job Details: 08/02/2018
WHIRLPOOL REFRIGERATOR WRF993FIFM00 Found the unit having issues with the cooling. Yesterday the unit seemed to not be cooling when I arrived today. It works. Seems to be cooling. Entered step 40 and the compressor wouldn’t shut off. Buzzing. I believe it’s intermittently working. Control version 5.0 needs new control as well ; ordrng 1 W10903340 (compressor) and 1 W11169503 (CONTROL), Removed and replaced parts.vacuumed and recharged. Used clean hoses and manifold while charging. Tested unit. All ops checked good ; used 1 FREON R134 (5.0 OZ)
Near Palmdale, CA 93550
Patrick
Job Details: 08/02/2018
WHIRLPOOL WASHER CHW9060AW0 Found the unit changing from free wash to paid wash. Unit doesn’t have coin slot nor card reader. Needs new ui; ordrng 1 WPW10726640 (cntrl-elec), Removed and replaced part. Tested unit. All ops checked good
Near Fresno, CA 93727
Ian
Job Details: 08/02/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Tech installed parts and there was a noticeable difference in the amount of noise. Unit now test good.
Near Rosamond, CA 93560
Patrick
Job Details: 08/02/2018
MAYTAG WASHER MVWX655DW1 Found the unit having issues with no water entering machine. Water supply is good. Checked error code and none stored. Took a look at the valve and found the white neutral out of molex at the control. No voltage getting to valve. Reconnected and secured connection. Tested unit. All ops checked good
Near Fresno, CA 93725
Ian
Job Details: 08/02/2018
MAYTAG WASHER MVWX655DW0 Tech found gear case driveshaft broken. Basket hub are damaged. Installed W11035751 (gearcase) W10528947 (hub) and W10721967 (drive pulley) re calibrated, Unit now test good in automatic test mode and high-speed spin.
Near Tehachapi, CA 93561
Patrick
Job Details: 08/02/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM01 Found the unit having issues with a noise. Buzzing noise. Sounded like it was coming from the condenser fan. Checked it out and it was actually coming from compressor needs new one. 1 W10507884 (compressor), Removed and replaced compressor. Vacuumed and recharged. Tested unit. All ops checked good ; used 1 CD8404 ([Alt for AF1200]), and 1 FREON R134 (5.2 OZ
Near La Verne, CA 91750
Andrew
Job Details: 08/02/2018
KITCHENAID REFRIGERATOR KSSC48QMS01 Found unit UI blank. Turned off unit and reset. UI came back on. Unit temp was off. Compressor was too hot to touch and would make a vibrating and shuddering noise. Checked drain pan and it is completely corroded. Recommend to replace comp and pan heater and control. Ordering 1 EDR5RXD1 (filter) and 1 W10841139 (compressor) and 1 WP2186494B (cap-filter) and 1 WP2316878 (heater-pan) Installed parts listed. Recharged unit to 7.75 oz r134. Control board that was ordered was wrong control. Need to order correct control and install on Monday. ; ordrng 1 W10818296 (cntrl-elec), Removed and replaced control. Unit is cooling fine. Compressor and all fans are running good. Checked drain pan and no water leaked. Checked all solder joints and no dye.
Near Fresno, CA 93702
Ian
Job Details: 08/02/2018
WHIRLPOOL DRYER MEDC300BW0 Tech found blower fuse shorted. Replaced WP3392519 FUSE from truck stock. Timer motor is shorted and needs to be replaced. Need timer for repair. Tech installed WPW10185982 timer. Unit now test good.
Near Highland, CA 92346
Andrew
Job Details: 08/02/2018
WHIRLPOOL RANGE WFG320M0BB0 Installed door glass brackets tested door ok; Job Cmpltd 2 W10883496 (W10883496 (bracket))s
Near Highland, CA 92346
Andrew
Job Details: 08/02/2018
WHIRLPOOL RANGE WFG320M0BW0 Installed door glass brackets tested door ok; Job Cmpltd,
Near Highland, CA 92346
Andrew
Job Details: 08/02/2018
WHIRLPOOL RANGE WFG320M0BW0 Installed door glass brackets tested door ok; Job Cmpltd, 2 W10883496 (W10883496 (bracket))s
Near Highland, CA 92346
Andrew
Job Details: 08/02/2018
WHIRLPOOL RANGE WFG320M0BB0 Installed door glass brackets tested door ok; Job Cmpltd, 2 W10883496 (W10883496 (bracket))s
Near Highland, CA 92346
Aaron
Job Details: 08/02/2018
WHIRLPOOL RANGE WFG320M0BB0 Installed door glass brackets tested door ok; Job Cmpltd 2 W10883496 (W10883496 (bracket))s
Near Fresno, CA 93727
Timothy
Job Details: 08/02/2018
AMANA WASHER NTW4516FW1 8-5(hot and cold water reversed), 5-2(lid lock fault). Tested unit and found the latch bezel and strike were not aligned correctly and there is a bunch of junk in the lid switch. Cleaned switch and tested. Switch still doesn’t work. Unit needs a new lid switch.Unit is in a warehouse and is not connected to water so I can not determine the previous state of the water valves. Replaced W10838613 latch and tested OK.
Near Highland, CA 92346
Andrew
Job Details: 08/02/2018
WHIRLPOOL RANGE WFG320M0BW0 Installed door glass brackets tested door ok; Job Cmpltd, 2 W10883496 (W10883496 (bracket)s)s
Near Highland, CA 92346
Andrew
Job Details: 08/02/2018
WHIRLPOOL RANGE WFG320M0BB0 Installed door glass brackets tested door ok; 2 W10883496 (W10883496 (bracket)s)s
Near Squaw Valley, CA 93675
Timothy
Job Details: 08/02/2018
WHIRLPOOL WASHER WTW4800XQ2 Inspected unit and found the following codes. 7-7(motor not able to reach target RPM), 7-1(basket speed sensor fault). Ran a service test. Unit passed without fault. Checked the actuator and found it operating as designed. Ran unit on spin and found it performing normally. Unit is connected to a grounded polarized outlet (118vac). Called WPTS and spoke with them. They asked me a few questions and had me do a few tests. They feel it is probably usage either the particular load or the amount of detergent used. (This unit is not an ‘he’ unit) Ran the unit on a medium wash level cool normal wash.
Near Highland, CA 92346
Andrew
Job Details: 08/02/2018
WHIRLPOOL RANGE WFG320M0BB0 Installed door glass brackets tested door ok; 2 W10883496 (W10883496 (bracket)s)s
Near Highland, CA 92346
Andrew
Job Details: 08/02/2018
WHIRLPOOL RANGE WFG320M0BW0 Installed door glass brackets tested door ok; Job Cmpltd, 2 W10883496 (W10883496 (bracket)s)s
Near Squaw Valley, CA 93675
Timothy
Job Details: 08/02/2018
WHIRLPOOL WASHER WTW5700SW0 Installed lid switch. Tested unit. Unit checks ok
Near Highland, CA 92346
Andrew
Job Details: 08/02/2018
WHIRLPOOL RANGE WFG320M0BB0 Installed door glass brackets tested door ok; 2 W10883496 (W10883496 (bracket)s)s
Near Highland, CA 92346
Andrew
Job Details: 08/02/2018
WHIRLPOOL RANGE WFG320M0BB1 Installed door glass brackets tested door ok; 2 W10883496 (W10883496 (bracket)s)s
Near Reedley, CA 93654
Timothy
Job Details: 08/02/2018
MAYTAG WASHER MVWC565FW1 Installed motor and tested with a service cycle. Motor sound s much better than the original
Near Highland, CA 92346
Andrew
Job Details: 08/02/2018
WHIRLPOOL RANGE WFG320M0BW0 Installed door glass brackets tested door ok; 2 W10883496 (W10883496 (bracket)s)s
Near Highland, CA 92346
Andrew
Job Details: 08/02/2018
WHIRLPOOL RANGE WFG320M0BB0 Installed door glass brackets tested door ok 2 W10883496 (W10883496 (bracket)s)s
Near Fresno, CA 93725
Timothy
Job Details: 08/02/2018
KITCHEN AID REFRIGERATOR KFIS29BBMS03 Inspected unit and found I had forgotten to connect the LEDs on the top cover before reassembly. Removed top cover and made connection. Unit checks ok.
Near Highland, CA 92346
Andrew
Job Details: 08/02/2018
WHIRLPOOL RANGE WFG320M0BB0 Installed door glass brackets. 2 W10883496 (W10883496 (bracket))s Installed door glass brackets. Tested door ok;
Near Los Angeles, CA 91344
Aaron
Job Details: 08/02/2018
KITCHENAID REFRIGERATOR KRFC704FSS00 Unit lost cooling in both compartments.Tech found unit not cooling at all. Lights function and door water dispenser still works.Entered diagnostics and tried service test 40.compressor did not engage.Unplugged unit and listened to compressor upon resupply of power. Compressor attempts to start slowly and then stops. Sealed system issue. ordrng 1 W11025999 (compressor), Bad compressor Replaced compressor and completed sealed system repair Ran cooling test And unit started to cool in both section while being in test mode Advised to allow 24hrs for unit to reach proper temp
Near Thousand Oaks, CA 91320
Danny
Job Details: 08/02/2018
WHIRLPOOL DRYER MGDB765FW0 Pins stuck between drum and door. Found some type of laces stuck between the drum. Removed and reinstall front panel Test dryer unit is heating and working properly
Near Thousand Oaks, CA 91362
Danny
Job Details: 08/02/2018
jennair range JGS8860BDP17 Shaft on burner is broken Found broken shaft Provided cod estimate to client Client agreed to get unit repaired. Replaced valve 74011867 Reinstall control panel Turn gas and power back on No gas leaks All burners are working properly.
Near San Luis Obispo, CA 93401
James
Job Details: 08/02/2018
KITCHENAID REFRIGERATOR KRSF505ESS00 Opened rear panel and found ice blockage covering fan blades causing them to make noises and not spin correctly. Used steamer to defrost freezer and uninstall fan scroll. Installed new fan scroll and unit functions as intended
Near Simi Valley, CA 93063
Danny
Job Details: 08/02/2018
Building up frost Need to order main control to update software version and evap cover ; ordrng 1 W11099702 (panel-ui) and 1 W11167902 (EVAP COVER) and 1 W11169516 (MAIN CONTROL), Unit is not cooling Found evap full of frost and ice Used steam gun to defrost evap and cover Replaced and install new evap cover and main control.
Near San Luis Obispo, CA 93401
James
Job Details: 08/02/2018
Unit was unable to drain. Replaced WPW10605427 drain pump and tested unit. Unit now functions as intended.
Near Los Angeles, CA 91331
Michael
Job Details: 08/02/2018
maytag dryer MGDX655DW2 Dryer makes loud bangin noises while spinning. Removed and replaced rollers belt and tensioner. Unit ops as intended with no noises job complete; used 1 4392065 (DRYER REPAIR KIT)
Near Santa Maria, CA 93455
James
Job Details: 08/02/2018
KITCHENAID REFRIGERATOR KRFF507EWH01 Customer stated that unit had warmed in the fridge department. She stated that she had found the fridge door not closed all the way. Checked unit and found no gapping or air leakage. Checked doors and found handles loose. Tightened handlers and tested unit. Unit is functioning as intended
Near Visalia, CA 93277
Enrique
Job Details: 08/02/2018
AMANA DRYER NGD4655EW2 Inspected an amana dryer. Customer complaining, unit not heating/powering on. I found a shorted thermal fuse. I replaced WP3392519 fuse. tested All functions checked normal.
Near Los Angeles, CA 91402
Michael
Job Details: 08/02/2018
whirlpool refrigerator WRS325FDAM04 Customer showed tech a broken fresh food side shelf. Ordering shelf WPW10276348. Removed and replaced glass shelf. Unit ops as intended.
Near Los Angeles, CA 91343
Michael
Job Details: 08/02/2018
whirlpool dishwasher WDT720PADM3 Customer states soap door doesn’t stay shut and drops soap onto floor of tub Tech verified bad water valve. Lead tech ordered Valve 1 W10872255. Removed and replaced valve. Unit now fills and rinses and drains as intended.
Near Visalia, CA 93292
Enrique
Job Details: 08/02/2018
JENN-AIR OVEN JES1750ES0 Replaced W11107275 blower motor on a jenn-aire oven. The unit was displaying f8e0 error. Now all functions work as designed.
Near Stevenson Ranch, CA 91381
Michael
Job Details: 08/02/2018
jennair refrigerator JFFCC72EFS00 Customer states fridge temps are too high Tech found rear evap cover frozen over. No air flow to upper unit. Used steamer to remove ice build up. Evap fan is not functioning. Unit was solid ice. Removed all ice with steamer and found a package of Sargent cheese had fallen out of deli drawer and covered drain.Removed and installed new evap cover assembly. All fans work advised customer to give time for unit to get too temp. Unit ops as intended
Near Oxnard, CA 93033
Jesus
Job Details: 08/02/2018
maytag dryer MGDC215EW1 Customer states that unit shuts off after it makes a puff sound. Checked unit and ran unit cycle. Raised top panel and inspected for any loose connections. Jumpers out door switch and tested coils verified good gas flame. Assembled unit and checked outlet. Found the upper outlet not supplying proper voltage. Unit is working as design.
Near Oxnard, CA 93036
Jesus
Job Details: 08/02/2018
whirlpool dishwasher WDF310PAAS3 Customer states that unit is not draining. Checked unit and found drain pump humming. Removed drain pump and found a piece of glass obstructing pump. Removed debris and assembled unit tested. Unit is working as design.
Near Topanga, CA 90290
Jesus
Job Details: 08/02/2018
whirlpool washer WTW5810BW0 Customer states that unit was continuously restarting. Checked unit and ran diagnostics found error code. Diagnostics passed and ran service pointer W10683100. Reran diagnostics and passed no error codes. Unit is working as design. Authorization code WFR5PFREPL1. F2-E1. Stuck button
Near Topanga, CA 90290
Jesus
Job Details: 08/02/2018
whirlpool dryer WHD5090GW0 Customer states that unit is not heating. Ran diagnostics and no error codes found. Removed top cover and components tested good. Diagnostics would not advance from S00 to S01. UI was not responding to ordered test commands. Ordered parts. Sr#7722504834John1-323-315-0454; ordrng 1 W11089031 (cntrl-elec) and 1 W11239098 (CNTRL-ELECT), Customer states that unit is not heating. Ran diagnostics and no error codes found. Removed top cover and components tested good. Diagnostics would not advance from S00 to S01. UI was not responding to ordered test commands. Ordered parts. Removed top panel and removed UI board. Installed new parts and tested. Unit is not heating. Couldn’t call techline die to cell phone reception.
Near Malibu, CA 90265
Jesus
Job Details: 08/02/2018
kitchenaid dishwasher KUDS30SXSS2 Customer states that unit is not working. Checked unit and rand diagnostics found error codes. Pump motor was humming during wash cycle. Removed rack and assembly. Cleared debis on pump and cycled it. Assembled unit and it’s working. Unit is working as design.
Near Visalia, CA 93292
Enrique
Job Details: 08/02/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM00 Inspected a whirlpool refrigerator. Customer stated ice maker stopped working. I replaced the W10882923 ice maker and adjusted the right hand door. All functions checked normal.
Near Malibu, CA 90265
Jesus
Job Details: 08/02/2018
kitchenaid refrigerator KRFF507EBL01 Customer states that unit is not cooling. Checked unit and found the evaporator iced up. Removed drawer and cleared all ice evap cover. Removed cover and used steamer to removed all the ice in evaporator. Removed harness and installed new parts. Assembled unit and instruct customer on proper temp settings. Unit is working as designed. used W11033168 (Harness) W11032800 (Freezer Harnes)
Near Hanford, CA 93230
Enrique
Job Details: 08/02/2018
KITCHENAID REFRIGERATOR KRFF507ESS01 inspected whirlpool refrigerator. Customer complaining, RC not cooling. I found the fridge evaporator is frosting up, fan motor not working. Replaced the W11033168 wire harness and WPW10389152 support. All functions checked normal at time of service.
Near Malibu, CA 90265
Jesus
Job Details: 08/02/2018
KITCHENAID REFRIGERATOR KBSN608ESS00 customer states that unit is not cooling. Removed drawer and found the return vent iced up. Called trade partners and documented findings. I have done everything techline has ask to do. This is happening due to door been left open.
Near Bakersfield, CA 93312
Erick
Job Details: 08/02/2018
Cycled unit and found light flickering while cycling. Found loose connector at door switch causing light to flicker. Re secured all connectors at switch. Retested it and now it cycles and heats with no errors.
Near Ventura, CA 93003
Aaron
Job Details: 08/02/2018
kitchenaid refrigerator KSSC48QVS10 Unit ice maker overflowed needs new ice maker ordered parts; ordrng 1 W11126009 (icemaker), Unit ice maker over flowed , replaced the ice maker , refrigerator is hooked up to an R O blaster water system , I instructed that water pressure is crucial to the valve to snap shut and reverse osmosis systems can cause the water valve not shut all the way and cause leaks so customer is instructed that this could be a possibility of why the water cascading down the icemaker unit is working as designed as of right now;
Near Bakersfield, CA 93306
Erick
Job Details: 08/02/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ07 Found bin misaligned with auger Causing it not dispense crunch ice and gears to slip. Realigned and secured bin in proper position. Retested unit with Customer and unit is now dispensing both crushed and cube.
Near Los Angeles, CA 90027
Francisco
Job Details: 08/02/2018
whirlpool washer WFW75HEFW0 Customer states unit was making noise on final spin and she stated it was shaking violently. Noticed shipping bolts were not removed on installation of unit causing unit to shake excessively. Removed shipping bolts and tested ops customer approves functions unit is working as intended
Near Los Angeles, CA 90042
Francisco
Job Details: 08/02/2018
whirlpool refrigerator WRF560SEYM05 Customer states unit was not dispensing water nor producing ice. Found water reservoir iced up. Defrosted reservoir with steam gun and asked customer to leave unit off for 24 hours to allow unit to thaw out completely at reservoir and water line. Unit working as designed at this point
Near Pasadena, CA 91101
Francisco
Job Details: 08/02/2018
whirlpool washer MVWC416FW1 Customer stated unit was clicking repeatedly. Proceeded to entered diagnostics and retrieved error code f5 e2. Entered manual test mode and attempted to lock/unlock door test failed. Checked connections at main control board visual inspection passed. Removed and replaced part listed from truck stock. calibrated unit, and then tested ops unit working as intended.; used 1 W10838613 (LATCH)
Near Los Angeles, CA 90272
Chris
Job Details: 08/02/2018
whirlpool refrigerator WRF560SMYM05 Freezer needs to be defrosted, water filter not needed customer ask for air filter but did know they already had . Explained use and where to install air filter. Customer well defrost and call back if service still needed Customer was out of town did not defrost, as recommended, per prior visit. Found refrigerator turned off and defrosted fan came on, ok no noise. Test thermistors ok, checked seals per service pointer W10875533 insufficient cooling and service pointer W10758831B frost build up ok at this time. Customer instruct to let refrigerator Stabilize 24 hours.
Near Los Angeles, CA 90049
Isidore
Job Details: 08/02/2018
kitchenaid dishwasher KDTE254ESS2 Found touch panel intermittent worked for 1 of 3 attempts.Removed front panel and old user interface. Installed new interface and test control operation, ok. used a W10902370 (panel-cntrl)
Near Beverly Hills, CA 90210
Isidore
Job Details: 08/02/2018
kitchenaid microwave KCMS145J551 Found latch assembly broken parts NLA no parts listed to order
Near Beverly Hills, CA 90210
Isidore
Job Details: 08/02/2018
overflow not verified. Cleared codes test washer operation not new codes found . Customer customer state water coming from door verified what was left over from a pod was on bottom of door to seal causing seal failure explained to customer wiping bottom of door and not to use pods as pod may not be dissolved in large loads
Near Beverly Hills, CA 90210
Isidore
Job Details: 08/02/2018
maytag dryer MDG3000AWW Found igniter cracked/open removed old igniter installed new . Test dryer operation ok at this time; used 1 279311 (IGNITOR KIT)
Near Los Angeles, CA 90049
Stephen
Job Details: 08/02/2018
maytag dryer MGDB755DW3 Found some clothing riding on edge of drum causing vibration, removed top panel and front panel. Removed sipper that got wedged in drum. Reinstalled drum and front and top panels. Test dryer operation ok at this time
Near West Covina, CA 91790
Stephen
Job Details: 08/02/2018
whirlpool refrigerator WRS325FDAM04 Found condenser fan motor connector loose. Recrimped terminals, cleaned condenser. Adjusted controls. Unit is cooling properly. Allow 24 hours for temps to stabilize.
Near Baldwin Park, CA 91706
Stephen
Job Details: 08/02/2018
whirlpool range MGR6600FZ0 Found RF burner igniting intermittently. Orifice is not clogged. Ran welding tip cleaner through orifice. All burners are igniting properly.
Near El Monte, CA 91732
Stephen
Job Details: 08/02/2018
whirlpool refrigerator WRS325FDAW04 Found all LEDs out. Replaced AC/DC LED. RC side lit up bright( both LEDs ), FC LED dim. Stopped working. Found AC/DC LED smells burnt. Needs all 3 LEDs.; ordrng 2 WPW10515057 (light)s and 1 WPW10515058 (light), Checked all LED wiring- checked ok. Replaced AC/DC, DC FC,RC LEDs. Lights are working properly.
Near South El Monte, CA 91733
Stephen
Job Details: 08/02/2018
whirlpoool refrigerator WRF535SMBM00 Found RT RC gasket not sealing. Also mullion sweating. Reconnected mullion rail connector. Needs RC RT gasket.; ordrng 1 W10571956 (gasket-fip), Replaced RF RC door gasket. Used heat gun to remove wrinkles. Advised customer to leave RC doors closed at least 4 hours before opening. Instructed customer to clean condenser every 3-4 months. Complete.
Near Fontana, CA 92336
Tyler
Job Details: 08/02/2018
maytag washer MVWX655DW1 Customer states unit will not drain and spin. Checked for error codes, no codes. Cycle tested and calibrated all works good at this time.
Near Ontario, CA 91764
Tyler
Job Details: 08/02/2018
maytag washer MVWC425BW1 Customer states unit is not spinning or finishing the cycle. Found belt came off motor pulley. Fixed and calibrated all works good at this time.
Near Glendora, CA 91740
Tyler
Job Details: 08/02/2018
WHIRLPOOL ICEMAKER WRS325SDHB Customer states unit is not making ice fast enough. Cycled ice maker, ice maker is working to specs. Found freezer and refer temps set bellow recommended. Set temps colder and told customer production will speed up depending on how much they are in and out of unit. All works good at this time
Near Duarte, CA 91010
Tyler
Job Details: 08/02/2018
KITCHENAID REFRIGERATOR KRFF707ESS01 Found compressor running, not cooling. Unit has 5 year sealed system warrenty. Needs compressor, drier, RC, FC evaporator. Has possible leak. ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator), Customer states unit is no cool. Found leak in the fresh food evaporator. Removed and replaced evaporator compressor and dryer. Vacuumed system and charged with Freon. Tested all works good at this time.
Near La Verne, CA 91750
Tyler
Job Details: 08/02/2018
maytag washer MHW5500FW0 Customer states unit is leaking. Cycle tested unit and checked for leaks. Found possible leak from customers drain. All works good at this time
Near La Verne, CA 91750
Tyler
Job Details: 08/02/2018
maytag dryer MGD5500FW0 Customer states the vent trap in the dryer is missing one of the flaps. Reinstalled flap and tested all works good at this time
Near Claremont, CA 91711
Tyler
Job Details: 08/02/2018
maytag refrigerator MFC2062FEZ01 Customer states frost in the freezer. Found door seal is not sealing with the cabinet. Heat treated seal all works good at this time.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 08/02/2018
kitchenaid refrigerator KRFF707ESS01 Customer states unit is not cooling in refer compartment. Found frozen evaporator. Ordering evaporator harness in stock. Customer to defrost 24 hours with doors open before arrival. ordrng 1 W11033168 (harns-wire), Removed and replaced evaporator harness tested all works good at this time.
Near Fontana, CA 92335
Tyler
Job Details: 08/02/2018
WHIRLPOOL WASHER WTW5000DW1 Customer states the unit is making noise and not washing the clothes very well. Checked for error codes, no codes. Cycle tested unit and calibrated all works good at this time. Customer was overloading machine.
Near Fontana, CA 92335
Tyler
Job Details: 08/02/2018
MAYTAG DRYER MGDC300XW3 Customers unit is making noise and not drying. Found blower wheel is broken off of motor and sleeve is stuck. Ordering blower wheel Nd motor in stock.; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel), Removed and replaced blower wheel and motor. Tested all works good at this time.
Near Rialto, CA 92377
Tyler
Job Details: 08/02/2018
MAYTAG WASHER MHW4200BW1 unit is leaking from the bottom. Checked door seal and cycle tested unit. Found dispenser through the door boot was out causing leak. Fixed and tested all works good at this time.
Near Rialto, CA 92377
Tyler
Job Details: 08/01/2018
maytag washer MHW4200BW1 unit is leaking from the bottom. Checked door seal and cycle tested unit. Found dispenser through the door boot was out causing leak. Fixed and tested all works good at this time.
Near Moreno Valley, CA 92551
Kevin
Job Details: 08/01/2018
WHIRLPOOL WASHER WTW7000DW3 Customer is getting cabinet rattle from top panel. I removed top panel and reinstalled. I tightened top panel all the way and adjusted leveling feet. All tests good.
Near Riverside, CA 92506
Kevin
Job Details: 08/01/2018
WHIRLPOOL REFRIGERATOR WRF993FIFM00 Customer said RC evaporator was frozen over causing warm temps. Customer had unplugged unit to defrost. I checked software ver of board and it was 800. I did find that the closers on both doors are not operating properly. Removed and replaced door closers W11179355 and bushings W11159608. Tested doors. All tests good.
Near Riverside, CA 92506
Kevin
Job Details: 08/01/2018
WHIRLPOOL REFRIGERATOR WRF992FIFM00 Unit not making ice. I put unit into diagnostic cycle and am not getting movement from door ice maker. Failed ice maker motor. Also while in diagnostic I found that the thermistors are reading off due to old software on main control. Unit also needs main control with newest software version. Removed and replaced ice maker W10898228 and main control W10865825. Tested unit. All tests good.
Near Riverside, CA 92503
Kevin
Job Details: 08/01/2018
WHIRLPOOL WASHER WFW95HEDC0 Water not draining from door boot. I found holes on door boot not aligned with drain holes on outer tub. Adjusted door boot alignment so water can properly drain from boot. Tested unit. All tests good.
Near Riverside, CA 92503
Kevin
Job Details: 08/01/2018
WHIRLPOOL DRYER LGB6300LW0 found door switch stuck in closed position. Failed door switch WP3406107. Removed and replaced door switch. All tests good.