Near Los Angeles, CA 90065
Francisco
Job Details: 09/13/2018
whirlpool dishwasher WDT730PAHZ0 Checked unit retrieved error code 6-4. After further inspecting unit found customer dropped 2 spoons underneath float switch turning off power to inlet water valve. Removed obstruction tested ops, unit working as designed.; Job Complete
Near Pasadena, CA 91105
Francisco
Job Details: 09/13/2018
jennair refrigerator JUD24FRERS00 Customer stated unit was making abnormal noise inside drawer. customer has been pulling up on handle to make noise go away. Upon arrival I entered diagnostics and activated evap fan motors, compressor and cond fan motor found no abnormal noise. Proceeded to perform a forced defrost cycle successfully with no abnormal noise. Asked customer to monitor unit and report if noise continues.; Job Completed.
Near San Gabriel, CA 91776
Francisco
Job Details: 09/13/2018
whirlpool rerfigerator WRS312SNHM00 Customer stated they are having warm temps in ffc. Inspected temp in ffc it was at 45 degrees. Tested with thermocouple on water bottle. Checked air return no frost build up evap fan working and I have good air flow on damper area. Only thing I found was her FC tightly packed not allowing air to circulate properly. Also found Gatorade bottle obstructing return vent. Contacted wpl tech line. They advised to re arrange food to prevent air flow issues. Informed cx she was not happy and said she has thrown away a lot of food. And that she wanted a new unit. I informed her I am unable to make that call and referred her to wpl cx service
Near Rosemead, CA 91770
Francisco
Job Details: 09/13/2018
whirlpool washer MVWC565FW1 Customer stated unit is not spinning her clothes out at times. Entered diagnostics retrieved error codes and found F0 E2 over suds condition detected. Inspected pressure hose it is fine. Completed is using too much detergent. Educated completed on detergent use. Cleared code, calibrated unit and it is working as intended.; Job Completed.
Near Montebello, CA 90640
Francisco
Job Details: 09/13/2018
amana dryer NGD4500VQ0 Checked unit found noise as drum tumbled. Unit needed a repair kit. Removed and replaced parts listed, cleaned out lint on unit, tested ops unit now working properly.; used 1 4392065 (DRYER REPAIR KIT)
Near Fillmore, CA 93015
Aaron
Job Details: 09/13/2018
WHIRLPOOL REFRIGERATOR KFIV29PCMS00 Bad ice maker replaced WPW10764668 tested ops unit filled , and will make ice ops normal now; Job Completed.
Near Simi Valley, CA 93063
Aaron
Job Details: 09/13/2018
kitchenaid refrigerator KRFC302ESS00 Unit center French piece needs to be replaced bracket cover hinge piece is busted , the other complaint is the French doors cabinet depth not equal due to gaskets one is not expended out as much as the other , advise the customer the unit is healing could correct it is a cosmetic issue which is past for 90 days to correct any Cosmetic issues door gaskets are in great working condition and our ceiling correct ordered the center French piece because that is broken or parts showing the door gasket is on quick pics; ordrng 1 W11177238 (CENTER MULLION ) Replaced the French Center mullion door piece tested operations unit is working as designed.
Near Westlake Village, CA 91361
Aaron
Job Details: 09/13/2018
kitchenaid refrigerator KRFC302ESS00 Unit ice maker is jammed not making ice , ordered parts ; ordrng 1 W10420083 (valve) and 1 W10886931 (icemaker), Replace the icemaker assembly tested operations unit filled up operating normal as of now.
Near Simi Valley, CA 93065
Aaron
Job Details: 09/13/2018
maytag dryer MHWZ400TQ02 Front door spring clamp was off of the doors reinstalled spring and in stall door back to the factory settings tested operations unit is working as designed advised customer might be due to overloading no part malfunctioning that I can see though
Near Simi Valley, CA 93065
Aaron
Job Details: 09/13/2018
WHIRLPOOL WASHER NTW4600VQ1 Unit agitator upper dogs were stripped causing full loads to not clean correct , replaced, tested operations normal now ; used 1 80040 (AGITATOR DOGS)
Near Santa Paula, CA 93060
Aaron
Job Details: 09/13/2018
WHIRLOOL OVEN KSGG700EBS1 Checked operations calibrated oven to 350° after 30 minutes of run time unit is set to 350° and is accurate now.
Near Malibu, CA 90265
Jesus
Job Details: 09/12/2018
kitchenaid refrigerator KBSN608ESS00 Customer states that unit icemaker not working. Checked unit and cycled icemaker. Icemaker cycled just fine. Found the water not connected to unit from home. Unit is working as designed.
Near Malibu, CA 90265
Jesus
Job Details: 09/12/2018
WHIRLPOOL REFRIGERATOR MAH6500AWW Customer states that unit noise. Checked unit and found the rear bearing making noise. Customer is buying a new unit
Near Calabasas, CA 91302
Jesus
Job Details: 09/12/2018
whirlpool dishwasher WDT730PAHZ0 Customer states that unit is leaking. Checked unit and ran diagnostics no error codes. Found the hose with a small leak. Ordering part.; ordrng 1 WPW10545278 (hose-drain), Installed new hose and ran diagnostics. No leaks detected.
Near Agoura Hills, CA 91301
Jesus
Job Details: 09/12/2018
whirlpool refrigerator WRT541SZDW00 Customer states that unit door it's not closing. Checked unit and found door not fully closing. Raise the front feet and door is now closing. Unit is now woking as designed; Job Completed.
Near Agoura Hills, CA 91301
Jesus
Job Details: 09/12/2018
kitchenaid dishwasher KDTE334GPS0 Customer states that unit upper rack came off. Checked unit and found the left side track weld broke. Removed rack and pulled unit. Placed skid in floor and pulled unit out. Removed tracks and installed new rack W11259786 (Track)s. Placed rack back and ran diagnostics. Unit is woking as design
Near Camarillo, CA 93012
Jesus
Job Details: 09/12/2018
whirlpool refrigerator WRT549SZDM01 Customer states that unit is leaking water on freezer compartment. Checked unit and found the icemaker fill tube not in place. Removed icemaker and placed fill tube in the proper position. Cycle unit and it’s not longer leaking. Unit is woking as design.; Job Complete
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 09/12/2018
whirlpool refrigerator WRF540CWBW01 Refrigerator not cooling. Checked unit and found burn out compressor. ordrng 1 WPW10507886 (compressor),Replaced compressor. Tested ok.; Job complete
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 09/12/2018
KITCHENAID REFRIGERATOR KRFC300EBS00 Customer states refrigerator making noises. Checked unit and found noisy damper control. Replaced WPW10594329 (CONTROL) and tested ok.; Job Completed.
Near Los Angeles, CA 91345
Michael
Job Details: 09/12/2018
maytag washer MVWC416FW1 Broken agitator. Removed and replaced agitator W10836692 (AGITATOR) and installed updated hardware. Unit operates as intended job complete.
Near Los Angeles, CA 91344
Michael
Job Details: 09/12/2018
maytag oven MGR8700DS0 Customer states “it does nothing” Bake element will ignite but broil ignitor will not. Replaced igniter and unit now ops as intended job complete. Used WPW10324262 (IGNTR-OVEN)
Near Los Angeles, CA 91367
Michael
Job Details: 09/12/2018
whirlpool refrigerator MZD2752GRB Customer states ice maker stopped making ice but started again shortly after placing service call.Tech found ice maker had frozen cubes in mold. Bailing arm was not properly seated into ice maker, installed arm and Harvested ice cubes and mold filled with water. Dispenser pad and chute door are all firm and secure. No issues found with dispensing system. Advised customer that freezer temps need to be between 0°-10° and customer states her husband left freezer door opened. Unit ops as intended with no issues job complete.
Near Los Angeles, CA 91343
Michael
Job Details: 09/12/2018
WHIRLPOOL REFRIGERATOR WRS325SDHZ00 Customer states no water from dispenser or ice for a few weeks. Found no water flow from dispenser but valve hums. Removed unit and found pinched water line. Secured inlet line and unit now dispenses water. Ice maker cycled and filled. Unit ops as intended job complete
Near San Fernando, CA 91340
Michael
Job Details: 09/12/2018
whirlpool washer WFW75HEFW0 Customer states unit stopped mid cycle and door is locked. Plug unit in and drain pump turns on but door remains latched. Removed top panel and unlatched door. F9E1- long drain. F0E1- load detected during wash cycle. Found garden hose connected to drain pipe was pinched. Advised customer of issue and recommended stand pipe 36” minHeight and to let drain into a barrel and then drain as customer desires as to not damage unit. Unit ops as intended.
Near Palmdale, CA 93552
Patrick
Job Details: 09/12/2018
FRIGIDAIRE DISHWASHER FBD2400KW12B Removed and replaced parts. Tested unit. All ops checked good
Near Ridgecrest, CA 93555
Patrick
Job Details: 09/12/2018
MAYTAG WASHER MVWB835DW3 Customer having issues with the water not filling so clothes don’t wash. Checked errors and found long fill and inlet water temp issue. Checked valve, and found the hot solenoid not working properly. Doesn’t open up to allow water in. Removed and replaced valve W11172234 (valve). Calibrated and ran auto test. All ops checked good
Near Tehachapi, CA 93561
Patrick
Job Details: 09/12/2018
kitchenaid dishwasher KDPE234GPS0 Found customer with a heat dry issue. Checked errors and found 7-1 heater error. Checked connections and one of the blue wires to thermal fuse loose. Reconnected and secured. Tested unit. All ops checked good
Near Los Angeles, CA 91601
Raymond
Job Details: 09/12/2018
JENNAIR MICROWAVE JMW3430DS01 Upon arrival unit had stuck shorted key fault. Replace console W11236885 (console) and tested unit unit functions as designed.
Near Los Angeles, CA 90039
Raymond
Job Details: 09/12/2018
WHIRLPOOL WASHER WDT780SAEM1 Upon arrival RC not cold. Inspected and found diffuser not opening, have voltage at diffuser, also found thermistor out of range. Quoted customer on repair customer approved, ordrng 1 WP2188819 (thermistor) Replaced thermistor and diffuser, tested unit unit functions as designed.
Near Los Angeles, CA 90039
Raymond
Job Details: 09/12/2018
whirlpool washer WDT780SAEM1 Upon arrival cx complaint was dishwasher rack wheels were broken. Found they were indeed broken. Quoted customer for repair customer approved. ordrng 4 W10195416V (dish rack wheel)s and 2 W10712395 (adjuster)s and 2 WPW10250160 (clip)s, Replaced adjuster and wheels. Tested unit. Unit functions as designed.
Near Burbank, CA 91501
Raymond
Job Details: 09/12/2018
WHIRLPOOL REFRIGERATOR WRF954CIHZ00 Upon arrival cx complaint was unit making a humming sound that would end when you opened any doors. Entered diagnostic mode and operated all fans, valves switches, also ran compressor speed test to max speed, no irregular sounds heard. Contacted Rick SR 7722922467 and discussed, was told unit operating as designed. Instructed cx on proper use and care of unit.
Near Santa Clarita, CA 91390
Billy J.
Job Details: 09/12/2018
KITCHENAID REFRIGERATOR KRFC704FSS00 unit won’t dispense ice tested just makes knocking noise removed and replaced motor still knocking sounds like it’s kicking ice bucket up will try changing and ordering ice bucket cooling and making ice for now W10910401 W11228132 ; ordrng 1 SHAFT (SHAFT) and 1 W10910401 (ice-contnr), Removed and replaced both parts retested job complete
Near Santa Clarita, CA 91351
Billy J.
Job Details: 09/12/2018
WHIRLPOOL REFRIGERATOR WRT541SZDW00 Upon arrival door not sealing correctly doors causing major air leaks had to remove both doors adjust hindges so door seals properly applied heat gun to gasket retested job complete.
Near Los Angeles, CA 91304
Billy J.
Job Details: 09/12/2018
kitchenaid refrigerator KRFC704FSS00 Upon arrival, removed and replaced icemaker w10908391 (Icemaker). tested unit, icemaker cycled ok.
Near Stevenson Ranch, CA 91381
Billy J.
Job Details: 09/12/2018
whirlpool washer WTW8500DW3 F3 e2 f8e1 f0 e4 f2e1 f3e2 W11165546 apon arrival 6618775488 upon arrival hot water solenoid was not opening tested unit found unit needs new valve; ordrng 1 VALVE (VALVE), Removed and replaced valve retested job complete no error codes on machine.
Near Stevenson Ranch, CA 91381
Billy J.
Job Details: 09/12/2018
MAYTAG WASHER MVWB765FW1 unit not filling found unit had bad water valve and bad control. I ran diognosis and ran test 1 and 2 but valves would not open checked water supply its good orderingw111722234; ordrng 1 VALVE (VALVE), removed and replaced main valve retested job complete no error codes on machine.
Near Monrovia, CA 91016
Bryan Dunn-Wilson
Job Details: 09/12/2018
jennair refrigerator JFC2290REM00 condensation is building up along fridge floor. Humidity control was turned on. Inspected Mullen rail and found that wires were sticking out in the back not installed correctly. Inspected wires. Mullen needs to be replaced wires are broken. Ordering parts. ordrng 1 W11177238 (RAIL-MULLN), Removed and replaced mullin rail. Unit is functioning as designed. No dents d8ngsnor scratches caused by tech.
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 09/12/2018
kitchenaid refrigerator KFIS29PBMS00 There is ice build up along freezer floor and dripping onto floor. Inspected unit. All fans are running. Found that fc evaps drain is clogged. Removed drain tube from behind ran hot water through drain tube removed all debris and ice. Cleared drain from inside freezer with steamer and hot water. Units now functioning as designed. All drains are clear. Customer approves repair at this time. No dents dings or scratches caused by tech.
Near Pasadena, CA 91106
Bryan Dunn-Wilson
Job Details: 09/12/2018
WHIRLPOOL FREEZER WRT518SZFM00 water is leaking from ice maker. Inspected unit. Found a half inch gap from fill tube to ice maker. Ice maker needs fill extension 2171943 (TUBE-INLET). Removed old inlet tube and cut new one to proper size. Jump started ice maker. Ice maker cycled and filled no water leaked. Removed all ice from previous leaks. Customer approves of repair at this time. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details: 09/12/2018
WHIRLPOOL WASHER MVWB765FW0 loud grinding during agitation. Tested unit in diagnostics. Got locked rotor error code. Rotor is locked. Replacing rotor and gearcase. Did not reschedule due to part availability ; ordrng 1 W11260238 (ROTOR) Removed and replaced rotor. Noise is gone. Confirmed with cx that noise is gone twice. Cx started he was calling his attorney cause how long it took to get him scheduled. Cx approves repair.
Near Bakersfield, CA 93312
Dane
Job Details: 09/12/2018
KITCHENAID REFRIGERATOR KFCS22EVMS8 upon arrival the customer complaint with his food freezing in the fresh food compartment. Ran dampener test and dampener opened and closed normally. Checked fresh food thermostat and fresh food thermostat was in range. Checked freezer thermostat and freezer thermostat was out of range. Unit would also not dispense water. Found water reservoir a solid block of ice. Customer needs new freezer thermostat and new water reservoir; rqstng P&A on 1 12002023 (reservoir) and 1 W10316760 (thermistor), Removed and replaced water reservoir and through Mr. and tested unit. Unit functions normal now.
Near Taft, CA 93268
Dane
Job Details: 09/12/2018
MAYTAG REFRIGERATOR MF12269DRH Upon arrival unit was not making ice. Found unit with 40 icemaker and noisy water valve. Removed and replaced water valve and icemaker W10882923 (ice maker) WPW10312696 (VALVE-INLT) and tested unit. Unit functions normal now.
Near Taft, CA 93268
Dane
Job Details: 09/12/2018
ge range RGB508PEF2WH Upon arrival door would not close properly. Found gasket deformed and chewed. Removed and replaced gasket and tested unit. Unit functions normal now; used 1 WB35X21191 (GASKET)
Near Bakersfield, CA 93306
Dane
Job Details: 09/12/2018
FRIGIDAIRE REFRIGERATOR LFTR1814LWK I’m on arrival of the unit was not cooling. And it had no frost pattern on evaporator. Customer had a saddle valve installed on suction tube sale system. Building it up with frost pattern return.;
Near Bakersfield, CA 93306
Dane
Job Details: 09/12/2018
KITCHENAID REFRIGERATOR KSC24C8EYY02 Call arrival of the unit was not cooling. Found fresh food evaporator had popped a hole cost of the freezer and fresh food to be completely hot. Compressor was pumping air and noncondensible’s and making a very crazy sound. Unit needs new fresh food evaporator and compressor; ordrng 1 W10309988 (compressor) and 1 WPW10643261 (evaporator), Remove and replace compressor and evaporator and tested unit. Unit functions normal.
Near Bakersfield, CA 93306
Dane
Job Details: 09/12/2018
WHIRLPOOL FREEZER WZC3115DW00 Upon arrival the unit was not cooling. Evaporator fan was running but compressor was not. Found start device burned out. Removed and replaced start device and tested unit. Unit functions normal now ; used 1 8201786 (START DEVICE,COMBO)
Near Bakersfield, CA 93305
Dane
Job Details: 09/12/2018
hot point oven RGB532BEA4WH Upon arrival the unit would not bake. Found a igniter not glowing. Removed and replaced igniter kit and tested unit. Unit functions normal now; used 1 12400035 (IGNITER,OVEN)
Near San Luis Obispo, CA 93401
George
Job Details: 09/12/2018
MAYTAG DRYER MGDB835DW4 Found dryer making exexively sound bad blower wheel ok to order parts . Office call customer wen part in .; ordrng 1 WP697772 (wheel),Found back 2 wheels no grease relube 6 wheels retested check out ok complete. No dents or dings cause by tech
Near San Luis Obispo, CA 93401
George
Job Details: 09/12/2018
WHIRLPOOL DRYER WHD5090GWO Found dryer error fo1 bad main relay need to change out customer board ok to order part. Installed new control board tested check out ok complete. No dents or dings cause by tech.
Near San Luis Obispo, CA 93405
George
Job Details: 09/12/2018
WHIRLPOOL MICROWAVE WMH73521CS6 Found microhood display blank un plug unit 30seconds retested checking ok tried it out several times testing ok complete. No dents or dings cause by tech.
Near Cambria, CA 93428
George
Job Details: 09/12/2018
WHIRLPOOL DISHWASHER WDF520PADB7 Upon arrival, removed and replaced the Harness, tested unit, unit testing ok instruct customer to double check for some debree in drain pump instruct to keep clear, everithing checking ok. No dents or dings cause by tech.; used 1 W11227372 (HARNS-WIRE)
Near Paso Robles, CA 93446
George
Job Details: 09/12/2018
KITCHENAID REFRIGERATOR KRFC302ESS00 found refrigerator fresh food area freezing yogurts Top shelf area found bad jazz board need to replace ok to order part. Office to call customer wen part in.; ordrng 1 WPW10631452 (cntrl-elec), Installed part tested check out ok complete . No dents or dings cause by tech.
Near Templeton, CA 93465
George
Job Details: 09/12/2018
WHIRLPOOL DISHWASHER WDT750SAHZ0 Found dishwasher rinse aid cover broken need to replace installed new dispenser retested check out ok complete. No dents or dings cause by tech
Near Atascadero, CA 93422
George
Job Details: 09/12/2018
kitchenaid dishwasher KDTE104DSSO Found dishwasherwith half a bar of jet dry dishes look clean Spoke to Dotson tech support put unit into diagnostics has error 7-1. 6-6 8-2 Unit draining ok unit detected cold water entering unit dishwasher hot water to long to heat advise customer to kick water temp up just a little or get a plumber to calabrate heat on water heater or run faucet first before filling dishwasher . Customer not happy with instructions customer very argumentative if customer would like get different tech for diagnose there is nothing wrong with unit customer error
Near Pismo Beach, CA 93449
George
Job Details: 09/12/2018
kitchenaid dishwasher KDTE254ESS2 Found dishwasher upper adjuster and track broken need to replace . Replaced parts tested check out ok complete. No dents or dings cause by tech. Used W11259785 (TRack) W11259786 (DescriptionTRACK) 2 WPW10546503 (ADJUSTER)s
Near Los Angeles, CA 91344
Kenneth
Job Details: 09/12/2018
KITCHENAID REFRIGERATOR KRFC704FPS00 Found unit with faulty ice maker. Ice maker cycles properly. But does not fill wi5 water. Valves are being energized and unit does dispense water. Ordering new ice maker. Rescheduled customer for Monday 9-10-18 ; ordrng 1 W10908391 (icemaker), Installed ice maker and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91304
Kenneth
Job Details: 09/12/2018
KITCHENAID REFRIGERATOR KBFC42FTS03 Found leak in sealed system. Unit running about -12 psi restriction. Ordering compressor and evap per techline. Unit will need a 4 job count. Quoted customer $1315.00 SVC and labor. Parts covered 12 year. Collected $115 via Check #801 Will collect $1200 on return visit. Rescheduled customer for a Tuesday 9-11-18SR#7722861205 - Rich; ordrng 1 W10195924 (evaporator) and 1 W10841139 (compressor), Installed evap and compressor and recharged system with 6.25 OZ of R134A refrigerant and tested unit. Unit is working properly. Vacuumed system down for 15 minutes then left off to see if any fluctuations in pressures occurred. Unit stayed in deep vacuum for 10 minutes. Frost pattern forming and freezer dropped 15 degrees before departure.
Near Hanford, CA 93230
Enrique
Job Details: 09/12/2018
whirlpool dishwasher WDF560SAFB2 Inspected a whirlpool dishwasher, unit not locking . I replaced the latch WPW10653840 (LATCH-DOOR) . Performed calibration . All functions checked normal at time of service . No leaks
Near Tulare, CA 93274
Enrique
Job Details: 09/12/2018
frigidaire refrigerator LFHB2751TF0 unit makes loud noise when fan motor kicks on . I found small piece of ice on the fan casing , blade was rubbing and making the noise . I removed the ice . Turned on and off the unit several times . I didn’t hear the noise . All functions checked normal at time of service
Near Corcoran, CA 93212
Enrique
Job Details: 09/12/2018
maytag dryer MGDB855DC3 the unit was making loud noise . Installed new dryer repair kit 4392067 (DRYER REPAIR KIT) . All functions checked normal.
Near Lemoore, CA 93245
Enrique
Job Details: 09/12/2018
AMANA DRYER NED4655EW1 ot heating . I found an open thermal cut off and thermal fuse . Replaced both parts . All functions checked normal at time of service . Used WP3392519 (FUSE-THRML) 279816 (THERMAL CUT OFF HI)
Near Hanford, CA 93230
Enrique
Job Details: 09/12/2018
whirlpool washer WTW5840BW0 unit very loud , not working correctly . I found broken gearcase . I Will also need the washplate and hub ; ordrng 1 W10528947 (drive hub kit), W11035747 (gearcase), 1 WPW10215115 (washplate), Replaced the gearcase, washplate and drive hub kit . Performed calibration , ran a quick wash cycle test . All functions checked normal . No leaks.
Near Hanford, CA 93230
Enrique
Job Details: 09/12/2018
maytag washer MVWX655DW1 the unit not completing the cycle . I found f7e5= shifter fault . Installed new shifter , truck stock . Performed calibration , ran a quick wash cycle test . All functions checked normal at time of service . No leaks . ; used 1 W10913953 (ACTUATOR)
Near Hanford, CA 93230
Enrique
Job Details: 09/12/2018
WHIRLPOOL WASHER WFW96HEAU0 I tested the washer on normal cycle , found no leaks . I started a heavy duty cycle with clothes in the machine . The unit is leaking between door and tub . I will need the bellow .; ordrng 1 WPW10237493 (bellow), Replaced the bellow and both clamps . All functions checked normal at time of service . No leaks
Near Nipomo, CA 93444
James
Job Details: 09/12/2018
whirlpool microwave WMH2175XVQ Found unit with bad magnatron and diod. Quoted unit repairs and customer said they would go for a newer unit.
Near Arroyo Grande, CA 93420
James
Job Details: 09/12/2018
WHIRLPOOL DISHWASHER WDT780SAEM1 Fu Nd unit with error codes for stuck float switch and control issues. Cleared float switch and checked switched. Switch was good. Ordering new control.; ordrng 1 W10854221 (cntrl-elec), Customer stated that unit has worked much better since float switch was cleared. Installed new cntrl-elect and tested unit. Unit passed auto test and is functioning as intended. No dents, dings, or blemishes on or around unit caused by tech.
Near Lompoc, CA 93436
James
Job Details: 09/12/2018
whirlpool dishwasher WDF130PAHT0 Dishes being wet at end of drying no cycle. Tested heater and found it to be working as intended (amp reading 9.1) unit does not have rinse aid despisers. Instructed customer about rinse aid options (tablets, manual addition, and purchasing rack mounted dispenser. Registered with Sterling via Techline. Techline agrees unit is functioning properly at this time
Near Santa Ynez, CA 93460
James
Job Details: 09/12/2018
whirlpool dryer WGD96HEAW2 Unit making noise, needs dryer repair kit. Installed 4392067 (DRYER REPAIR KIT) and tested unit. Unit now functions as intended. No dents, dings, or blemishes on or around unit caused by tech.
Near Cutler, CA 93615
Timothy
Job Details: 09/12/2018
WHIRLPOOL WASHER WTW4855HW0 Back panel has a bur that digs into the base making a sound that is much different than you would expect. Sanded bur and placed a sound dampening material on the base to prevent reoccurrence. Tested unit. Unit sounds much better. ; Job Complete
Near Reedley, CA 93654
Timothy
Job Details: 09/12/2018
MAYTAG DRYER MGDB835DW4 The only thing I can get this unit to do is power on. After that there is no function. Light does not come on when door is open I had to try several combinations until I could get the unit to enter diagnostics. Unit showing an 2-1(stuck key),6-3,(com error[UI])4-3(restricted airflow). Currently the unit is not plugged in to the wall duct. Unit needs a new UI. Instructed customer that vent restrictions are an environment issue and is not covered by the manufacturer warranty. Duct maintenance is the responsibility of the owner (the person who uses the unit. ); ordrng 1 W11158457 (UI) Installed UI. Tested unit. Unit checks ok.
Near Dinuba, CA 93618
Timothy
Job Details: 09/12/2018
WHIRLPOOL REFRIGERATOR WRS555SIHZ Dispenser funnel frosted up and not allowing ice to dispense. Removed dispenser parts and plugged the wire hole under the auger motor. Defrosted dispenser and tested. Unit checks ok.; Job Complete
Near Dinuba, CA 93618
Timothy
Job Details: 09/12/2018
amana refrigerator ASD2575BRB01 Inspected unit and found the evaporator drain was frozen over. Defrosted drain and ran water through it. Unit draining normally.
Near Fresno, CA 93703
Ian
Job Details: 09/12/2018
whirlpool range WEE510S0FS1 Tech found one small functional failure. Oven door light switch was bent. I just adore switch and oven light now tests good. No functional failures with any other system. Customer did not understand how to operate the unit. Instructed customer on how to operate and referred to owners manual. Tech found one small functional failure. Oven door light switch was bent. I just adore switch and oven light now tests good. No functional failures with any other system. Customer did not understand how to operate the unit. Instructed customer on how to operate and referred to owners manual.; Job Complete.
Near Fresno, CA 93710
Ian
Job Details: 09/12/2018
MAYTAG WASHER MVWX655DW1 Tech found unit has power into control but no response. Does not enter diagnostics. Need control board to further diagnose.; ordrng 1 W10803588 (cntrl-elec), Install control, drained unit and recalibrated. Then ran automatic service test. Unit now tests good; Job Complete
Near Clovis, CA 93612
Ian
Job Details: 09/12/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Tech conferred with customer and confirmed that issue was caused by defective ADC board. Need ADC board for repair.; ordrng 1 W10366605 (refer control board),Installed pre-identified parts and unit now tests good.
Near Clovis, CA 93611
Ian
Job Details: 09/12/2018
KITCHENAID OVEN KDRS505XSS01 Tech found upper bake oven igniter blown. Need igniter for repair. ordrng 1 12400035 (igniter,oven) Installed igniter. Unit now tests good.
Near Clovis, CA 93611
Ian
Job Details: 09/12/2018
MAYTAG DRYER MVWC400XW0 Tech found unit had loose pulley. Tightened pulley and ran test mode. Found shifter fault in control and unit fails shift tests. Needs shifter for repair. Installed actuator WPW10006355 (ACTUATOR) . Unit now tests good. Recalibrated. Paid in full previously.
Near Fresno, CA 93728
Ian
Job Details: 09/12/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01 Tech found refrigerator interior lights were off and not responding to door switches. Powered refrigerator off and checked connections. Found main supply harness was loose. Secured harness, restored power, and lights returned to normal function. Investigated further and found that jars on top right-hand fresh food door shelf or causing door not to close fully, and potential he cause door switch to fault. Advised customer, and moved door bins for better clearance. Unit now test good.
Near Fresno, CA 93737
Chris
Job Details: 09/12/2018
KITCHENAID DISHWASHER KDPE234GPS0 dishwasher was not displacing water. I first entered dishwasher into diagnostics received an F4-E3 code. Which has to do with pump motor. First Made sure Pump Had power going to it which it did. Then disconnected power remove the fact of pump assembly and install new one W11085683 (Pump Wash). Tested all functions everything checks out good. Instructed customer on the use of rinse aid and also different functions of the new dishwasher. Job completed.
Near Fresno, CA 93720
Chris
Job Details: 09/12/2018
KITCHENAID DISHWASHER KDPE234GPS0 dishwasher will not fill with water. I told kick plate off the bottom of the Dishwasher to access the fill valve. Saw that I had a bad electrical connection the plug was loose also there is some calcium buildup. Corrected all the issues ran dishwasher through a cycle twice everything tested good dishwasher is now functioning as designed. Job completed.
Near Clovis, CA 93611
Chris
Job Details: 09/12/2018
FRIGIDAIRE REFRIGERATOR FFTR1821QB0 frost buildup at the very top of the freezer door. I proceeded to check out gasket to make sure it was in good condition which it is noticed previous technician already silicone as instructed to. I flipped a gasket around and Also took the door off and adjusted it so it’s sealed better. I could not fill any cold air escaping around gasket. Feel like problem is fixed. Job complete
Near Clovis, CA 93619
Chris
Job Details: 09/12/2018
MAYTAG WASHER MVWB765FW2 Customer thought they had something stuck under the agitator. I found agitator was not installed properly from manufacture. The teeth on it were stripped out so I replaced it with a new one W11161960 (Agitator). I then calibrated washer And ran it through a test all functions test normal. Instructed customer on proper loading procedure and all the different functions of their new wash machine. Job completed.
Near Clovis, CA 93611
Chris
Job Details: 09/12/2018
whirlpool washer WFW9151YW00 receiving a F3- E2 Error code. I first unplugged wash machine to access sensor Found connection to be loose. I then entered washer into diagnostics cleared all error codes then ran a systems test twice.All test passed . Informed customer to go ahead and try running a load of wash and of code reappears will come back and install part. Customer is aware there will be a labor charge and a charge for the part if needed. On return visit replaced sensor . Ran test everything checked out good job complete.
Near Fresno, CA 93706
Chris
Job Details: 09/12/2018
maytag refrigerator MFX2570AEM3 icemaker was not producing ice. I tried jumping icemaker found gear to be stripped out therefore cannot sense if it was full or not. Proceeded to replace icemaker W10882923 (Icemaker). Tested new icemaker everything checks out good. Job complete
Near Fresno, CA 93706
Irvin
Job Details: 09/12/2018
WHIRLPOOL REFRIGERATOR WRF535SWHZ00 Replaced components. W10884390 (ice maker) WPW10420083 (VALVE) Powered unit closed door. IM cycled and filled. All ops normal. ; Job Completed.
Near Fresno, CA 93722
Irvin
Job Details: 09/12/2018
WHIRLPOOL DRYER WED7300DW1 No power to unit. Found the facia cord to main control is not seating causing intermittently no start. Replaced facia W11123145 (Fascia) , seat properly all ops normal. ; Job Complete.
Near Los Banos, CA 93635
Irvin
Job Details: 09/12/2018
maytag washer MVWX655DW1 S225EQauthoThe unit will not agitate or spin. The actuator is broken moves freely. The cam pulley backed down, wire spline down. Replaced cam and actuator. Powered and test components DRAIN MOTOR FAILED also unit would not push out water in tub. ; used 1 W10721967 (CAM), 1 W10876600 (PUMP-WATER), and 1 W10913953 (ACTUATOR)
Near Madera, CA 93638
Irvin
Job Details: 09/12/2018
WHIRLPOOL WASHER WTW5840BW0 Unit not starting. Error codes:F5/E1 F5/E2– lid lock fault, lid up fault. Confirmed issue. In lock test components open and closed w/o actuating. Replaced lock and strike W10404050 (LID LOCK) WPW10239968 (STRIKE). Powered unit and calibrated, passed. All operations normal.
Near Fresno, CA 93711
Irvin
Job Details: 09/12/2018
KITCHENAID RANGE KDRS483VSS03 Customer says the unit broil will not operate, main cavity right, and lights stay on when door is closed. No error codes in the system at all. The hinges are not closing the last 1/16 to 1/4. The unit would need new hinges. ordrng 1 W10782122 (hinge-door R) and 1 W10782123 (hinge-door L), Replaced hinges. Test lights now go out when closing door. Job Complete.
Near Fresno, CA 93711
Irvin
Job Details: 09/12/2018
jennair refrigerator JFC2089BEP00 The IM, not operational. Bail arm is in place motor will not activate with bail arm. Replacing the IM. Replaced IM CYCLED. ALL OPS NORMAL
Near Chowchilla, CA 93610
Douglas
Job Details: 09/12/2018
whirlpool refrigerator WRX735SDHZ00 Unit is malfunctioning again called tech line Sr 7722805593. Tech line advise me it could be the solar from the house turned solar off to house unit still malfunctions need to re-order controls again; ordrng 1 W11043015 (panel-ui) and 1 W11043763 (cntrl-elec), Removed and replaced ice maker control and panel userface unit is working properly.
Near Madera, CA 93637
Douglas
Job Details: 09/12/2018
WHIRLPOOL WASHER WTW7040DW1 Found gearcase to be leaking oil. Unit needs gearcase; ordrng 1 W10811956 (drum assy) Removed and replaced gear case is working properly; Job Completed.
Near Madera, CA 93636
Douglas
Job Details: 09/12/2018
FRIGIDAIRE REFRIGERATOR LGHB2867PF0 Door not closing properly door rails not sliding properly also icemaker will not cycle need to replace both; ordrng 1 241894223 (slide assembly) and 1 241894224 (slide assembly) and 1 5303918493 (freezer ice maker),Removed and replaced door rails and icemaker unit working.
Near Modesto, CA 95354
Cruz
Job Details: 09/12/2018
MAYTAG REFRIGERATOR MRT118FFFM01 set the freezer cntrl to max it keeps the freezer compartment more colder and set the refrigerator temp at number 2, this will keep the cold balance and will not freeze food inside refrigerator section, unit is working as fine at the moment
Near Modesto, CA 95351
Cruz
Job Details: 09/12/2018
WHIRLPOOL WASHER WTW5000DW0 Installed new parts (basket, wash plate, gearcase, tub assy) into unit, I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes found none as well no leaks, unit is working as designed, cx ok repair
Near Livingston, CA 95334
Cruz
Job Details: 09/12/2018
WHIRLPOOL WASHER WTW5000DW1 clothes are still wet after spin cycle, basket does not spin, I then removed wash plate and found hub to be bad, removed bad one and replaced with new one from SP (w10528947 hub), tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, checked for codes found none as well no leaks, unit is working as designed, customer ok repair. ; used 1 W10528947 (HUB)
Near Modesto, CA 95350
Cruz
Job Details: 09/12/2018
maytag dryer MEDX655DW1 Inspected unit. Found start switch to be broken off at console, cx can still use unit. Ordering switch start for unit. ; ordrng 1 WPW10563095 (relay-pts), Installed new part( switch relay) into unit. I then tested unit in a high heat cycle it heated fine, cx ok repair; Job Complete
Near Modesto, CA 95350
Cruz
Job Details: 09/12/2018
WHIRLPOOL DISHWASHER WDF520PADB7 unit is not drying dishes, I then ck for codes found none, tested unit in a diagnostic test mode it completed wash drain dried, found rinse aid dispenser to be empty, I instructed customer on each cycle and what they do, what soaps to use, how to load dw and to use rinse aid finish jet dry, Job complete.
Near Lathrop, CA 95330
William
Job Details: 09/12/2018
MAYTAG WASHER MHW9000YG0 Found F6E1, communication error ccu & mcu, gave estimate for MCU brd replacement. Unit in wash room in a pan. Need 2nd tech, gave estimate, customer declined estimate this time.
Near Modesto, CA 95350
William
Job Details: 09/12/2018
whirlpool refrigerator ER2CHMXPL02 Unit is not cooling in both sections, removed back panel inside freezer compartment and found no frost pattern, look at SD-QuickPic, pulled unit out and removed bottom cover and tested compressor and found it to be good, ordering parts compressor kit, ice maker, send parts to bill (tech) want to be a helper ; ordrng 1 4317943 (icemaker only) and 1 W10309988 (compressor), Removed filter/dryer, dissected dryer, found dryer oil fooled, sweeped low side, Found cap tube 100% restricted, called AHS