Near Bakersfield, CA 93306
Michael
Job Details: 04/10/2020
WASHER WHIRLPOOL WFW97HEDBD0 Dispenser housing was not in techs part load out. Office to reschedule call when parts are available Called cx by cell and informed of situation; saved tckt
Near Cayucos, CA 93430
Tom
Job Details: 04/10/2020
REFRIGERATOR JENN-AIR JB36NXFXLE00 "Visual inspections shows over production of ice, Bail Arm not in keyed position, removed from IM. Attempted to reinstall Bail Arm, functional but loose, replace IM. Tech did not receive PreID parts, will reorder IM./IM - (W10913630)/Parts - 139.94Labor - 65.00SC - 115.00Tax - 10.15Total - 330.09/Customer approves estimate, order IM./NOTE - SECONDARY CONTACT WILL BE AT LOCATION, CONTACT SECONDARY CONTACT ADDED IN NOTES; ordrng 1 W10913630 (icemaker)"
Near Los Angeles, CA 91304
Joe
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW5000DW2 Units gearcase is burning up motors. Ordering gearcase.; ordrng 1 W11035751 (gearcase)
Near Bakersfield, CA 93308
Patrick
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Removed and replaced ice container. Tested unit. All ops checked good
Near Rialto, CA 92376
Jaime
Job Details: 04/10/2020
WASHER MAYTAG MVWC565FW0 "Installed the transmission,belt and the agitator. Agitator was taken from coast appliances. W11161960. Please request double labor. This was an extended labor"
Near Modesto, CA 95351
Cruz
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Need more work- found door to be Warped from normal wear causing door not to seal properly allowing warm air to enter inside it is creating condensation, found evap motor barley running frozen ice is building up on coils and evap cover, ordering parts for unit. ; ordrng 1 LW10599407 (dor-fip) and 1 WP2315539 (motor-evap) and 1 WPW10384183 (thermistor)"
Near Los Angeles, CA 91356
Randy
Job Details: 04/10/2020
DISHWASHER WHIRLPOOL WDF760SADB1 Removed and replaced parts tested no leaks. Working as designed. 487.81 collected last visit.
Near Covina, CA 91722
Juan
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "Removed fresh food compartment thermistor, placed it in a glass of iced water. At first resistance checked fine, but after a while resistance fluctuated up and down. Per tech line advice, thermistor which is a part of the control harness, needs to be replaced.; ordrng 1 W11084235 (harns-wire)"
Near Pasadena, CA 91101
Juan
Job Details: 04/10/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Clogged air gap and drain hose to disposer, instructed customer to replace both. Lower spray arm is damaged, not staying on.; ordrng 1 W10803178 (arm-spray)"
Near Los Angeles, CA 91335
Randy
Job Details: 04/10/2020
DISHWASHER KITCHENAID KDFE104DBL2 Replaced motor and pump. Tested now ok no leaks. Ran diagnostics passed cx approves job complete.
Near Los Angeles, CA 91326
Randy
Job Details: 04/10/2020
WASHER WHIRLPOOL MAV7557EWW Covering trip and diagnosis only. Cons responsible for full cost of repair including labor and parts. Safety call. SR#7727562253.Drive motor out burning smell coming from motor. Wp covered s call Quoting for repair. WP21001950 motor 134.22 Labor 180 314.22. Total. Cx declined. Job complete.
Near Riverside, CA 92503
Tyler
Job Details: 04/10/2020
DRYER MAYTAG MGDC215EW2 Customer stated that the unit will not start. Found broken door switch. Fixed and tested and found drum fill not turn. Found motor pulley broke. Removed and replaced pulley tested all works good at this time.
Near Riverside, CA 92509
Tyler
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Customer stated that refrigerator and freezer are not cooling. Found freezer evaporator frozen over blocking the fan motor. Customer to defrost unit for 24 hours set defrost cycle to every eight hours on control tested all works good at this time.
Near Riverside, CA 92503
Tyler
Job Details: 04/10/2020
DISHWASHER MAYTAG MDB8989SHZ0 Customer stated that the unit is not draining. Found blocked drain hose. Customer has rubber extension hose advised to get factory extension hose to fix drain issue.
Near Riverside, CA 92504
Tyler
Job Details: 04/10/2020
WASHER WHIRLPOOL WFW72HEDW0 Customer stated that the unit is not draining. Found debris in the drain pump causing long drain time. Cleared and tested all works good at this time.
Near Montebello, CA 90640
Juan
Job Details: 04/10/2020
WASHER MAYTAG MVWC555DW0 "Noisy gearcase, loose suspension rods, washplate was loose, tightened, but grooves are stripped. Gearcase and related parts need to be replaced. Unit cabinet shows a lot of rust. Unit is in a front porch, no front wall. ; ordrng 1 W10752187 (screw) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11130362 (suspension) and 1 WPW10006384 (drive belt)"
Near Modesto, CA 95356
Cruz
Job Details: 04/10/2020
FREEZER WHIRLPOOL WRF767SDHZ00 "Need more work - need a sealed system tech for repair- cx claims unit is barely freezing items, found freezer temp to be @ 33° look at pics, test 06 passed (bi-metal thermostat) found freezer light module to be out, could be a leak in the system, cx has ice maker turned off in the freezer compartment, will need to order parts for tech LV, send parts to LV Monday ; ordrng 1 876765 (mtg kit) and 1 W11205083 (module) and 1 W11224256 (cntrl-elec) and 1 WPW10466675 (compressor)"
Near Modesto, CA 95356
Cruz
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW5000DW1 "Needs more work- cx claims unit will get stuck on wash cycle will not advance, check unit for codes and found f7e1 long drain, ordering parts for unit. ; ordrng 1 W10876600 (drain pump) and 1 W11116590 (cntrl-elec)"
Near Highland, CA 92346
Rod
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB01 Complaining of freezing in refrigerator sectionConfirmed that Lowe’s sent their tech out several times and the last time the Cx was told that a part would need to be replaced. Did not find on this visit that a part was required consumer storing products in such a way that air flow is inhibited. Due to the current disposition of the nation abnormal storage habits will be more frequent as a result pproducts may be used outside of their as designed parameters.
Near San Bernardino, CA 92407
Rod
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW5000DW2 Stuck on rinse Sears outlet just 5 days agoGearcase has excessive noise....requires overhaul consumer returning unit less 5 days purchased and delivered.
Near Alhambra, CA 91801
Francisco
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Checked unit found frost build up on ffc. Asked cx to defrost unit and will return Saturday to complete asked cx to shut unit off today.; schdld next appmnt for 4/11 SAT !
Near Shafter, CA 93263
Chase
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "When going to install new light into FC, found broken wire inside of cabinet.Called into WPL tech line and spoke to Steve. Did on video to show problem. This is deemed unrepairable by WPL. Getting submitted for exchange. Job complete. SR#7727562217"
Near Modesto, CA 95350
William
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Found freezer door inner liner warped causing freezer to ice up and build frost, ordered freezer door for unit.; ordrng 1 W11104481 (dor-fip)"
Near Arvin, CA 93203
Patrick
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Still having issues. Loading isn’t the problem. Changed ui and rose temp. Tested unit. Center heater isn’t working. Needs new one ; ordrng 1 12722815B (rail-mulln)
Near Pasadena, CA 91104
Juan
Job Details: 04/10/2020
DISHWASHER KITCHENAID KDTE334GPS0 "F8e4 drain motor error. Drain pump not working. Replaced drain pump. Checked ops, unit is working fine.Advised customer in the future to clean area around appliance when scheduling service. Excessive dog and cat hairs throughout kitchen floor."
Near San Marino, CA 91108
Juan
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL KSSC42QMS01 "Rattling noise from underneath unit. Found incoming water line tube shaking, hitting the wall creating the noise. Incoming water pressure issue. Per customer’s request, turned water off to unit.Instructed customer to replace water filter first, if that doesn’t make a difference, to have a plumber correct pressure."
Near Alhambra, CA 91801
Juan
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Stuck water filter, customer unable to remove. Filter not coming off easily, turned water valve off, released system pressure. Removed filter, reinstalled it properly, dispensed water to build up water pressure. Water filter is now coming off normally as it should."
Near Bakersfield, CA 93308
Erick
Job Details: 04/10/2020
RANGE JENN-AIR JGCP548HL Upon arrival found unit not properly installed correctly. Visible gaps on both sides. The right side is leaning down due to panel not sit on counter properly compared to the left side. Urges installed unit . Informed customer to have them come back out and have unit reinstalled properly. Call trade partners and documented findings. Do not send us back out job completeBack side file# 7727751246
Near Glendale, CA 91204
Leon
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Los Angeles, CA 91342
Antonio
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Lights are not working. Ordered light modules.; ordrng 3 W10843353 (module)s and 1 W10843846 (module)
Near Santa Clarita, CA 91350
Raymond
Job Details: 04/10/2020
WASHER WHIRLPOOL WFW92HEFW0 "Upon arrival cx states unit leaking. Found film of dirt on door sealing surface causing leak. Removed and tested, unit functions as designed."
Near Templeton, CA 93465
Tom
Job Details: 04/10/2020
WASHER MAYTAG MHW7000AW2 "Model - MHW7000AW2Serial - C41950214/Entered diagnostics, found error codes F3E2, F0E1. Entered diagnostic tests, Door Lock good, Water Valves intermittent with certain valves, Rotation good, Drain good, replace Water Valves./Water Valves - (WPW10435242)/Parts - 80.87Labor - 65.00SC - 55.00Tax - 5.86Total - 211.73/Customer approves estimate, order Water Valve./NOTE - TWO TICKETS, 302956, SCHEDULE FOR BOTH; ordrng 1 WPW10435242 (valve)"
Near Manteca, CA 95337
William
Job Details: 04/10/2020
MICROWAVE WHIRLPOOL WOC54EC0AS02 "Found burnt wave guard cover on unit, gave customer estimate for repair $ $180.00, checked for arcing in mag tunnel, no acing found,, cx declined at this time. Gave cx part info."
Near Stevenson Ranch, CA 91381
Randy
Job Details: 04/10/2020
REFRIGERATOR KITCHEN AID kfis27cxms5 replaced ice maker. Collected for parts and labor 139. And labor 85. Total 238.23 job complete.
Near Bakersfield, CA 93308
Jim
Job Details: 04/10/2020
DRYER ROPER RGD4516FW0 Replaced gas coils.
Near Bakersfield, CA 93308
Jim
Job Details: 04/10/2020
DRYER AMANA NGD4655EW2 Replaced open thermal fuse. Unit tested ok; used 1 WP3392519 (THERMAL FUSE) from stock
Near Apple Valley, CA 92308
Cesar
Job Details: 04/10/2020
WASHER MAYTAG MVWX655DW2 Slow drain found restricted pump. Cleared restriction all tested good
Near Highland, CA 92346
Rod
Job Details: 04/10/2020
REFIRGERATOR KITCHENAID KRFC704FPS00 "Autho# KP8S0P8XL2 . Called wfcc tech line spoke with sterling at wfcc techline said that could be a pressure problem related to trapped refrigerant that cannot be sent through syste...........” evacuated and pumped into vacuum at 30hg to find after 15 minutes of holding vacuum gauge started to rise, indicating a leak. Went into evaporators to investigate possible lks in those and found none. Also found no leaks in any joints or tubing under product component area. Installed compressor and valve due to recommendation from wfcc claims lead.Further found foamed in place moles connector to compressor to be supplying intermittent voltage to compressor. We have suspected that a short in cabinet wiring. None repairable. Consumer had experienced excessive food loss as a result of fridge failures.Contacted sterling at wfcc techline found #7727559306. Bruce condemned product..........unrepairable"
Near Baldwin Park, CA 91706
Juan
Job Details: 04/10/2020
FREEZER AMANA ASD2575BRW01 Ice maker mechanism is getting stuck. Evaporator Drain tube is clogged allowing for defrost water to overflow onto freezer floor.; ordrng 1 WPW10153550 (extension) and 1 WPW10300022 (icemaker)
Near Los Angeles, CA 91601
John
Job Details: 04/10/2020
WASHER WHIRLPOOL WGT4027EW1 A sock is jammed in the drain pump. Need to drain pump.; schdld next appmnt for 4/11 SAT !
Near Los Angeles, CA 90068
John
Job Details: 04/10/2020
DOUBLE WALL OVEN WHIRLPOOL JJW9830DDP "The doors are not closing on either oven, this is throwing the temperature. The upper oven is off by 50°. And the lower oven is off by 30°. Parts are no longer available for crucial functions. The rotary selector switch is jump and skip around these parts are no longer available."
Near Tracy, CA 95376
William
Job Details: 04/10/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "F4E3, ran diagnostic test found a wash motor function, checked voltage to motor, water pump and motor for unit; ordrng 1 W11085683 (pump&motor)"
Near Burbank, CA 91505
John
Job Details: 04/10/2020
OVEN KITCHENAID KOSE507ESS03 There is not proper voltage going to the oven. There’s not 240 going into the oven. I checked the wall socket there’s not 240 V at the primary input. Customer is aware of this issue.
Near Los Angeles, CA 91602
John
Job Details: 04/10/2020
WASHER MAYTAG MLE2000AYW The drive pulley for the basket came off. Reinstalled it and tighten the drive pulley bolt. Reinstalled the belt to the pulley and motor. The washer tested good.
Near Farmersville, CA 93223
Chase
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Documented with office. Will need to reschedule for 14 days.
Near Tulare, CA 93274
Chase
Job Details: 04/10/2020
WASHER MAYTAG MVWC565FW2 "Installed new board and board blew up again. Confirmed 120v coming from outlet and correct polarity. Called into WPL tech line. Spoke with Dustin. Took ohm readings at board. Drain pump good shifter good. No ohms to motor. Told to replace motor, wiring harness, and board. Ordering parts.SR#7727560268; ordrng 1 W10885487 (MOTOR) and 1 W11255099 (HARNESS) and 1 W11399433 (CNTRL) and 1 W11428524 (CAP)"
Near Los Angeles, CA 91604
John
Job Details: 04/10/2020
RANGE WHIRLPOOL WFG525S0HZ1 "The right hand door Broke off. Replace the right hand door hinge. The oven tested good tested good. This is a tile floor, we do not have the Quitman to put down a anti tip bracket."
Near Tulare, CA 93274
Chase
Job Details: 04/10/2020
DRYER WHIRLPOOL WGD4850HW0 After installing new motor and timer unit ran for a second then heard pop under panel and unit stopped running.Called into WPL tech line and Spoke with Joel from WPL. Took voltage reading at push to start and when jumping from blue wire to blue wire unit started up. This is indicating a bad push to start shorted out. Ordering part for repair. Scheduling for tomorrow.SR#7727560724; ordrng 1 WPW10446920 (PUSH TO START)
Near Thousand Oaks, CA 91361
Joe
Job Details: 04/10/2020
WASHER WHIRLPOOL WFW92HEFC0 Legs just needed to be adjusted.
Near Thousand Oaks, CA 91360
Joe
Job Details: 04/10/2020
WASHER WHIRLPOOL WFW5620HW0 Replaced controls that customer and whirlpool requested. Tested unit . Unit ran through test mode with no error codes job complete.
Near Porterville, CA 93257
Michael
Job Details: 04/10/2020
WASHER MAYTAG MVWC565FW1 Cx states making a loud noise and not washing properlyTech finds console u responsive but infested with roaches. Relays are clicking on and offTook quick pic of bugsUnit is unrepairable. Documenting with trade partnersSR#Job complete
Near Bakersfield, CA 93311
Michael
Job Details: 04/10/2020
OVEN WHIRLPOOL WOS51EC0HW00 Killed power to unit.Replaced consoleW11296169Supplied power and set time and date. Started bake cycle and unit now heats as designed Cx is happy job complete
Near Bakersfield, CA 93309
Jim
Job Details: 04/10/2020
DISHWASHER AMANA ADB1400AGW1 According to the customer the dishwasher only leaked once and she says that the water was soapy. I ran the dishwasher empty with a soap pod for 15 minutes and found no leaks.
Near Bakersfield, CA 93304
Jim
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced board and damper. Unit tested ok
Near Santa Clarita, CA 91351
Raymond
Job Details: 04/10/2020
DISHWASHER KITCHEN AID KDTE334GPS Upon arrival third level rack cracked wheel and teach loose. Needs third level system.; ordrng 1 W10913628 (track) and 1 W10914507 (track) and 1 W11027154 (dishrack)
Near Bakersfield, CA 93308
Erick
Job Details: 04/10/2020
WASHER MAYTAG MVWB765FC2 Cycled unit and found unit with bad control board and lid lock failing. Replaced both. Retest today and unit now cycles with no errors. Job complete
Near Bakersfield, CA 93312
Erick
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ Found left side door cam out of alignment causing hinge to pop out of place and door hit liner. Remove door and reinstalled cam and hinge assembly. Re-level doors. Unit is now opening and closing without hitting side wall. Job complete
Near Bakersfield, CA 93312
Erick
Job Details: 04/10/2020
OVEN KITCHEN AID KODE500ESS Removed oven from wall. Installed new blower assembly and fan motor assembly. Re-tested unit at the time and found no errors or noise. Unit passed all test. Reinstalled bag unit into wall. Job complete
Near Tracy, CA 95376
William
Job Details: 04/10/2020
DRYER MAYTAG MEDC465HW0 "Removed drum lubed rollers, ran dryer cycle , adjusted flex rear dryer duct, instructed cx to clean lent from out roof jack of lent."
Near Fresno, CA 93704
Jonathan
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Found evap frozen up needs thermistor no pre idea n parts ; ordrng 1 W10323459 (thermistor)
Near Visalia, CA 93291
Chase
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW8040DW4 Installed all new hinges. All ops now testing normal. Job complete.
Near Sanger, CA 93657
Jonathan
Job Details: 04/10/2020
FREEZER WHIRLPOOL WRS325SDHZ Found condenser fan bad and valve not opening; ordrng 1 W10179146 (water inlet valve) and 1 W10522629 (motor-cond)
Near Lebec, CA 93243
Raymond
Job Details: 04/10/2020
MICROWAVE WHIRLPOOL WMH32519HT0 "Upon arrival control panel and door cracked, replaced and tested, unit functions as designed."
Near Los Angeles, CA 91406
Antonio
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Has short in the refrigerator. Spoke to tech line. Tech line issued case#7727559143. Confirmed that there is s short and wants me to check all components to verify short. Scheduled for next Monday.; schdld next appmnt for 4/13 MON 8-9
Near Valencia, CA 91355
Raymond
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Replaced baskets, gasket and valve. Tested unit. Unit functions as designed. "
Near Los Angeles, CA 91345
Raymond
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRF560SEHB00 Replaced slides and door. Cx needs to defrost unit by unplugging. Leave for 24 hours then resume normal operation. Unit functions as designed.
Near Santa Clarita, CA 91321
Raymond
Job Details: 04/10/2020
DRYER WHIRLPOOL WGD7500GC0 "Upon arrival door pops open randomly. Found broken catch. Replaced and tested, unit functions as designed."
Near Merced, CA 95341
Kenneth
Job Details: 04/10/2020
WASHER WHIRLPOOL MVWC565FW0 Found unit with a stripped agitator. Not washing properly. Ordering new one. Rescheduled customer for Friday 4-10-20; ordrng 1 W11161960 (Agitator)
Near Agua Dulce, CA 91390
Raymond
Job Details: 04/10/2020
WASHER WHIRLPOOL WFW8620HW2 Upon arrival cx states unit is hard to close and washer tub is loose. Found cx not used to floating tub style also cx is comparing door to dryer. Washer door has resistance due to door seal. Tested unit unit functions as designed. Instructed cx on proper use and care.
Near Selma, CA 93662
Jonathan
Job Details: 04/10/2020
RANGE WHIRLPOOL WFE505W0JS0 Found thermal block shorted replaced thermal blockcord no good customer to replaced cord and have plug checked
Near Fresno, CA 93725
Jonathan
Job Details: 04/10/2020
WASHER MAYTAG MVWC565FW1 Found gearcase leaking oil replaced tested working to spec
Near Laton, CA 93242
Jonathan
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found e5 code on ICEMAKER replaced tested working to spec
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 04/10/2020
DRYER WHIRLPOOL WED5000DW2 "Rear door damaged as well front panel, hinges and door seal. Ordered parts and rescheduled. ; ordrng 1 279443 (panel) and 1 W10906683 (seal-door) and 2 W11252547 (clip)s and 4 WP308685 (screw)s and 1 WP3389441 (catch) and 1 WP695737 (door) and 1 WP8066056 (hinge-door)"
Near Fresno, CA 93737
Jonathan
Job Details: 04/10/2020
WASHER MAYTAG MVWB955FC Found lid broken , customer declined repair
Near Fresno, CA 93737
Jonathan
Job Details: 04/10/2020
COOK TOP - ELEC WHIRLPOOL KECC667BBL02 7727562817 tested unit with tech working as designed
Near Sanger, CA 93657
Jonathan
Job Details: 04/10/2020
DRYER MAYTAG MEDC465HW0 Found seal bad replaced tested working to spec
Near Colton, CA 92324
Rod
Job Details: 04/10/2020
DRYER - GAS WHIRLPOOL WGD6620HW1 No response from controls.Confirmed No illumination but signals heard when depressing power button and attempts to access diagnostics. Diagnostics won’t respond; ordrng 1 W11370450 (CONSOLE) and 1 W11410329 (APPL CONTROL)
Near Los Angeles, CA 91406
Antonio
Job Details: 04/10/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced tub gasket. Working ok. Unit is on display.
Near Los Angeles, CA 91402
Antonio
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW5000DW0 "Rep,aced lat h Assyrian and tested unit. Working ok. "
Near Los Angeles, CA 91342
Antonio
Job Details: 04/10/2020
M/W OTR WHIRLPOOL WMH31017HS2 This is an installation issue. Unit is installed very tightly and the door does not align with the panel. Client says he has never used the microwave. Client is going to call installers back to correct the issue. Please see picture in the order.
Near Merced, CA 95341
Kenneth
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW5000DW1 Installed drain pump and tested unit. Unit is now working properly. Customer approves function at this time.
Near Merced, CA 95340
Kenneth
Job Details: 04/10/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Tightened handle so customer could open door. Tested. Unit is working properly.
Near Perris, CA 92570
Tyler
Job Details: 04/10/2020
WASHER MAYTAG MVWC555DW0 Customer stated that the unit is not completing cycled. Found error code for actuator and found leaking gear case. Ordering gear case cam belt and actuator in stock.; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)
Near Westlake Village, CA 91361
Hector Zuleta
Job Details: 04/10/2020
WASHER MAYTAG MVWB835DW4 I replaced the Main Control (W11170706) and Recalibrated the unit. Also I ran a automatic and manual diagnostic test. It pass the automatic test but in the manual diagnostic test the unit felt the spin test (Unable to pickup speed). I visually check the unit underneath and section of the main harness damaged (Clutch Coil) due to wrong gear case Installation (See Pictures) on previous repair. Repaired wiring following supervisor recommendation. Tested ok.
Near San Bernardino, CA 92410
Rod
Job Details: 04/10/2020
DISHWASHER AMANA ADB1400AGW1 “Washes but won’t clean dishes” No problem codes stored in control memory.Returned Preid’d part not needed.
Near San Bernardino, CA 92408
Rod
Job Details: 04/10/2020
RANGE MAYTAG MGR6600FZ1 Confirmed Found components compromised by cockroach infestation.Declined repair of control replacement. At cod would be Ref# 7727206677 Jackie.
Near Los Angeles, CA 91335
Danny
Job Details: 04/10/2020
WASHER WHIRLPOOL CAE2745FQ0 Door won’t lock and won’t start a cycle Found faulty control and door latch Replaced door latch and control Reinstall unit and ran a calibration cycle Ran a self test cycle and unit completed with no issues and no leaks Unit is working properly
Near Palmdale, CA 93551
Jonathan
Job Details: 04/10/2020
WASHER MAYTAG MVWX655DW1 Replaced defective control. Found defective power line.; ordrng 1 W11087430 (cord-power)
Near Lancaster, CA 93536
Jonathan
Job Details: 04/10/2020
DISHWASHER KITCHENAID KDTM354DSS Found defective rails.; ordrng 1 W11259785 (track) and 1 W11259786 (track)
Near Riverside, CA 92506
Tyler
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Customer stated that refrigerator evaporator is frozen over. Removed and replaced refrigerator evaporator fan motor tested all works good at this time.
Near Perris, CA 92571
Tyler
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Customer stated that the ice maker stopped working after the filter was changed. Cycle tested ice maker and found ice maker failed. Removed and replaced ice maker. Tested all works good at this time.
Near Hughson, CA 95326
Cruz
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 "Need more work- found ice box adapter to be frozen over with hard ice, found ice box fan not working in diagnostic testing 36, found items not freezing at this time, ordering parts for unit. ; ordrng 1 W10846539 (evaporator fan blade) and 1 WPW10635022 (adapter) and 1 WPW10675033 (cntrl-elec)"
Near Los Angeles, CA 91304
Danny
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Damage door gasket and door is displaying open when door is fully closed Replaced door gasket and used heat gun to soften and reshape Door is now sealing and added square to activate light switch Unit is working properly Advised client to allow 24hrs for unit to reach proper temp
Near Modesto, CA 95355
Lance
Job Details: 04/10/2020
RANGE WHIRLPOOL WFG515S0ES1 "Needs work- found faulty burner head and cap causing no spark ignition, we will need to re route with parts; ordrng 1 WPW10183375 (cap-burner) and 1 WPW10515455 (burnr-head)"
Near Simi Valley, CA 93063
Danny
Job Details: 04/10/2020
DRYER WHIRLPOOL WGD49STBW0 Unit is making loud noises Found faulty pulley Replaced and install dryer repair kit Reinstall unit and test unit is working and cycling properly
Near Los Angeles, CA 91307
Danny
Job Details: 04/10/2020
DISHWASHER KITCHENAID KDTE334GPS0 No water going into the dishwasher Found faulty water valve Replaced valve and reinstall unit Ran a test cycle and unit completed with no issues and no leaks Unit is working properly
Near Shafter, CA 93263
Chase
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Cx jammed up water filter into housing, will need new housing. Ordering part for repair. Scheduling per cx for monday. ; ordrng 1 W11162042 (FILTER HOSUING)"
Near Calabasas, CA 91302
Danny
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW7500GW0 Sr#7727561392 . Called techline and they advised me that time jumping around is normal and it is estimated time Replaced control Calibrated washer Ran a self test cycle Unit completed with no issues and no leaks Unit is working properly
Near Los Angeles, CA 91367
Danny
Job Details: 04/10/2020
REFRIGERATOR KITCHEN AID KSRX25FSWH01 Unit is not cooling Found unit not cooling Compressor is running but no frost pattern on freezer evap. Client denied repair .
Near Lancaster, CA 93536
Jonathan
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found loose connection to ice maker. Fixed connection. Tested unit and is working properly.