Near Fresno, CA 93704
Ian
Job Details: 08/06/2018
WHIRLPOOL DISHWASHER WDF520PADW7 Tech found during testing that dry vent did not open this time. Need to replace vent components.; ordrng 1 8269259 (gasket,vent) and 1 W10329609 (vent) and 1 W10671924 (deflector) Installed parts, adjusted rinse aid dispenser level, and tested unit. Verified all functions are working at time of visit, including heater. Any further issues are caused by nonuse of rinse aid.
Near Clovis, CA 93611
Ian
Job Details: 08/06/2018
MAYTAG WASHER MVWC555DW1 Tech found spin light blinking on arrival. Held cancel button to clear and ran automatic test mode. No failures during test mode and unit shifts and drains properly. Read calibrated machine control, and unit now test good. ; Job Cmpltd
Near Fresno, CA 93727
Ian
Job Details: 08/06/2018
whirlpool refrigerator WRV986FDEM01 Tech found a large amount of frosting in fresh food evaporator. Checked all components and found them working in testing good. Advised customer that this issue can be caused by an air leak from one of the doors not closing for an extended period. Customer states fresh fruit doors may have been left open sometime in the recent past. All door seals and rails test good. Advised customer that a full defrost of the unit is required in order to restore proper airflow and cooling. ; Job Cmpltd
Near Fresno, CA 93727
Ian
Job Details: 08/06/2018
whirlpool range weg745h0fs0 Tech found spillage on and underneath bottom plate. This is not an issue that warrants repair and does not affect the function of the machine. Cleaned the spillage underneath the bottom plate as much as was able, but was not able to remove it all. Advise customer that light smoke from food spillage is normal operation.
Near Kingsburg, CA 93631
Timothy
Job Details: 08/06/2018
whirlpool refrigerator GI5FVAXVL01 Customer states the unit stopped cooling . Another technician came out and diagnosed the compressor . Customer was told the compressor was covered under a 10year warranty. Found it is not. I had a spare start device in an open package. Installed this on the compressor and found it started. Compressor sounds good. Informed customer that if the unit should not cool or this device wears out then they should consider a new unit
Near Fresno, CA 93727
Timothy
Job Details: 08/06/2018
kitchenaid rerfrigerator KBSN608ESS00 FC temp at 0f. IM cycling but not adding water. Manually actuated the valve by a jumper at the IM. The IM valve operated. Unit needs a new IM.; ordrng 1 WPW10277450 (icemaker), Installed I’m. I’m cycled correctly. No leaks noted.;
Near Clovis, CA 93619
Timothy
Job Details: 08/06/2018
JENNAIR DISHWASHER JDB9000CWP2 ran unit through a service test and found the motor does not start. Unit needs a new sump assembly.; ordrng 1 WPW10605057 (pump and motor assy), Removed unit from cabinets. Noted unit is not even with cabinet. Removed sump and installed new part. Tested unit for function and leaks . Unit operating normally, no leaks noted. Installed unit so it sat as even as I could get it. If I raised either side the door alignment was off
Near Santa Maria, CA 93454
James
Job Details: 08/06/2018
MAYTA WASHER MVWB835DW3 Found unit unable to drain. Checked drain and found a thin tank top shirt had been sucked into drain pump and had clogged drain. Drained nit manually and removed glitches g from drain sump area. Reassembled unit and tested. Passed all calibration and is working as intended
Near Lompoc, CA 93436
James
Job Details: 08/06/2018
WHIRLPOOL DISHWASHER WDF520PADM7 Customer stated that had found water on the floor at the bottom of door. Checked for leaks and gaps and found none. Tested unit and found No leaks at this time. Instructed customer about over loading or soaping. Unit showed no signs of damage.
Near Santa Ynez, CA 93460
James
Job Details: 08/06/2018
WHIRLPOOL DISHWASHER WDT720PADM2 Found unit with lower wash arm not attached reattached and tested unit. Noticed small amount of water under unit. Upon inspection found leak in sump seal allowing water to drip under unit during rinse cycle ordering new sump assembly and drain pump will return 8-1-18 to install ; ordrng 1 W10876537 (drain pump) and 1 WPW10671941 (pump&motor) Replaced sump assembly and drain pump. Tested unit and found no leaks or other issues. Unit is functioning properly at this time.
Near Lompoc, CA 93436
James
Job Details: 08/06/2018
WHIRLPOOL MICROWAVE WMH31017HS-1 hook up of microwave ISSUE. Inspected unit found hook up complete with no problems. Also directed customer to use and care guide in regards to fan operations and cooking functions. Unit is functioning at this time with no dents, dings, or blemishes on or around the unit
Near Lompoc, CA 93436
James
Job Details: 08/06/2018
WHIRLPOOL COOKTOP WFG320M0BS3 Customer had questions about power coward being plugged into adapter as wall outlet was 2 prong not 3 prong. Advise customer that appliances are not meant to be hooked into adapters or extension cords. Customer agrees and will have electrician change wall outlet. Tested unit and found Unit is fully functional at this time
Near Lompoc, CA 93436
James
Job Details: 08/06/2018
WHIRLPOOL REFRIGERATOR WRS315SNHM00 Customer want sure if he was supposed to remove drain pan from bottom of unit. Installer had not removed securing tape and customer was afraid it was installed incorrectly. Checked unit and found no issues. Customer also needed instruct on lowering wheels to move fridge to clean behind it. Instructed customer and referred them to their customer use and care manual
Near Tulare, CA 93274
Enrique
Job Details: 08/06/2018
WHIRLPOOL RERFIGERATOR WRF736SDAM12 Inspected a whirlpool refrigerator . ice maker not producing ice . I diagnosed the unit , e2 error code , shorted module . Ice maker p#wpw10764668 . Replaced the ice maker . Ran a fill test #45 . All functions checked normal at time of service . No leaks .
Near Huron, CA 93234
Enrique
Job Details: 08/06/2018
MAYTAG DRYER MEDX655DW1 Inspected a Maytag dryer . the dryer turns off after 1 minute . I diagnosed the unit , found the a shorted heating element and timer . The dryer starts and turns off . ; ordrng 1 279838 (element,heater) and 1 WP3977767 (thrmst-fix) and 1 WP8318268 (thrmst-fix) and 1 WPW10642928 (timer), Replaced the heater element , timer , thermal fix and thermostat . The dryer starts the time dry cycle , runs 15 minutes, stop . Works intermittently . I called techline , spoke with Kevin file #772249517 , drive motor overheating .; ordrng 1 279827 (motor!dryer) Replaced the drive motor and wheel . Now the dryer works as designed . ; Job Cmpltd, saved tckt [
Near Hanford, CA 93230
Enrique
Job Details: 08/06/2018
MAYTAG DRYER MGDB850YW1 Inspected a Maytag dryer . Unit very loud . ( squeaky noise ) . I found defective pulley assembly . Replaced dryer repair kit p#4392067 truck stock . All functions checked normal . ; used 1 4392067 (DRYER REPAIR KIT)
Near Visalia, CA 93291
Enrique
Job Details: 08/06/2018
WHIRLPOOL REFRIGERATOR WRS325SDHB00 Inspected a whirlpool refrigerator, unit only dispensing crushed ice . Shorted motor .; ordrng 1 WPW10317991 (motor), Replaced the dispenser motor . All functions checked normal.
Near Visalia, CA 93291
Enrique
Job Details: 08/06/2018
WHIRLPOOL DISHWASHER GU3600XTSY0 Inspected a whirlpool dishwasher, unit leaking underneath . I found water leaking from the overfill control assembly . ; ordrng 1 8193506 (switch) and 1 WP8268895 (float-asm) and 1 WP9741998 (nut),Replaced the float assembly , switch and nut . Tested the dishwasher on rinse only cycle . All functions checked normal . No leaks
Near Visalia, CA 93292
Enrique
Job Details: 08/06/2018
WHIRLPOOL ICEMAKERR GI15NDXZS2 Inspected a whirlpool ice maker , thin ice cubes . on previous visit ,I called techline , we tested the unit , found inlet valve error code . I replaced the valve . Replaced the water sensor/motor assembly . All functions checked normal at time of service . No leaks . Job Cmpltd,
Near Hanford, CA 93230
Erick
Job Details: 08/06/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ05 , Inspected a whirlpool refrigerator . Customer complaining , not cooling . The compressor and fan motors are working , unit not cooling . Partial frost on the evaporator . ordrng 1 W11209866 (COMPRESSOR ), Installed new parts on unit. Pulled vacuum, recharged system and inspected for leaks and found none. Unit is now cooling in both sections.
Near Visalia, CA 93291
Erick
Job Details: 08/06/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01 Cycled unit and found door not sealing in freezer causing ice build up. Door not closing due to too many stacked items on bottom basket which is not allowing the top basket to close all the way. Rearranged items and door is now sealing removed frost build up. Fan loose connector at fan causing it not to run. Resecured connector to major harness. Retested through test cycle and it passed all tests with no errors. Job comp;
Near Shafter, CA 93263
Erick
Job Details: 08/06/2018
whirlpool refrigerator WRS322FDAB 15:36, Found frozen tube causing ice unit not to make ice. Defrosted tube and tested water valve. Found solenoid not opening all the way causing water error. Replaced ice maker WPW10300022 and vavle WPW10179146. Retested it and it passed all tests with no errors.
Near Bakersfield, CA 93314
Erick
Job Details: 08/06/2018
frigidaire refrigerator FGHD2368TF1 Cycled ice maker and found it not responding while getting voltage. Repalced ice maker. Retested it and it cycled and filled with no errors. Job comp used 1 243297606 (ICE MAKER)
Near Tulare, CA 93274
Erick
Job Details: 08/06/2018
frigidaire rerfigerator FFTR1821TB0 Upon arrival found freezer tower full of frost. Found broken fan blade causing no air circulation. Timer would not advance to engage heater, replaced timer. Retested it and now unit is cycling and cooling.
Near Bakersfield, CA 93312
Erick
Job Details: 08/06/2018
frigidaire refrigerator LGHB2869TF Cycled unit and found unit door not sealing correctly causing unit to build up frost. Found rail not aligning correctly causing gap. Top sliders are very hard to pull. Defrosted ice build up and rails are still not sliding. Cycled ice maker and found it double filling causing it to leak water. Unit will need new ice maker and slide assembly ; ordrng 1 242253002 (valve-water) and 1 5304507978 (slide assembly) and 1 5304507979 (slide assembly) and 1 5304508096 (slide assembly) and 1 5304508097 (slide assembly), Installed new parts on unit. Door is now sealing all the way. Rails open and close smoothly. Ice maker cycled and filled with No leaks.
Near Los Angeles, CA 90039
Kenneth
Job Details: 08/06/2018
kitchenaid refrigerator KRFC704FBS00 Installed all listed parts. Replaced evap cover and board due to service pointer. Unit was frosted over. Relocated thermistor. Unit had loose handles. Tightened handles for customer. Unit is now working properly. No damages on or around the unit caused by technician. used W11169516 (CNTRL) W11167902 (Cover)
Near Los Angeles, CA 91406
Kenneth
Job Details: 08/06/2018
kitchenaid refrigerator KRMF606ESS01 Unit not cooling in ffc. Found ice build up on evaporator causing poor air flow. unit needs new thermistor kit and relocate to correct location. ; ordrng 1 W11087438 (motor-evap), Defrosted all ice buildup on evap. Installed new thermistor harness kit. Relocated thermistor. Tested unit and unit is working properly. Customer approves job at this time . No damages dents or blemishes on or around unit
Near Los Angeles, CA 91606
Kenneth
Job Details: 08/06/2018
whirlpool range WFG320M0BS3 Knocked on door and found that customer had called in to cancel call yesterday. Customer said micheals appliance came out on Tuesday July 31st and repaired appliance. Customer said they called the shop and cancelled. ;
Near Los Angeles, CA 91607
Kenneth
Job Details: 08/06/2018
KITCHENAID REFRIGERATOR KSSC48FJS00 found unit with temps to warm. Found sealed system leak at heat exchanger. Ordering new heat exchanger and evap. Water and debris sucked in and compromised compressor. Ordering parts. 1 4388575 (evaporator), 1 WP2003003 (exchanger), installed compressor and exchanger. Recharged with 7.50 OZ of R134A refrigerant and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91601
Kenneth
Job Details: 08/06/2018
WHIRLPOOL WASHER MVWX655DW1 Upon arrival. Customer was concerned about water level. Tested unit and found no fault codes. Tested water levels and found water levels normal. Customer concerned about clothes still being over water line. Informed customer that it is normal for water to be over water line. Customer concerned about soap staying on clothes. During test. Customer placed dish soap on top of load and allowed unit to advance through cycle. Informed customer that placing liquid dish soap on the clothes is a complete different scenario then if she was to put soap in the dispenser and let the soap mix in with the water while it’s being dispensed. Informed customer that there isn’t anything wrong with unit and if she needs more water then to run it on bulky/sheets. Also directed customer back to use and care manual for proper loading techniques and soap usage. Per whirlpool techline: Normal can’t use deep fill wash. Drop straight down in tub loosely around edge of tub. Don’t wrap a
Near Templeton, CA 93465
George
Job Details: 08/06/2018
MWHIRLPOOL WASHER WTW8040DW4 Found washer with error of long fill notice cold water not all the way on turn water all the way on put into diagnostics remove error customer instruct water was not open all the way retested check out ok complete . No dents or dings cause by tech.
Near San Luis Obispo, CA 93401
George
Job Details: 08/06/2018
kitchenaid refrigerator KFIS29PBMS03 Found refrigerator right side of freezer door has a gap reposition track on door remove ice debree retested check out ok customer instruct to open door from center. No dents or dings cause by tech
Near Pismo Beach, CA 93449
George
Job Details: 08/06/2018
MAYTAG WASHER MHWC7500YW0 Found washer giving out error 22 lost rpm Erin put into diagnostics recalibrated tested ok complete. No dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details: 08/06/2018
whirlpool dishwasher WDF540PADB2 Found dishwasher not filling found inlet valve connector not making good contact, vavle was a bit damaged. removed and replaced the inlet valve, reconnected, retested, check out ok complete no dents or dings cause by tech.; used 1 W10872255 (valve-inlt)
Near Bakersfield, CA 93301
Dane
Job Details: 08/06/2018
frigidaire refrigerator FFSS2614QS Upon arrival unit was not making ice and not dispensing ice. Ice maker mold cracked and leaked into the bucket. When customer attempted to dispense ice the solid block of ice broke auger and ice bucket. Unit needs new ice bucket after installation of ice maker; 1 241860803 (ice container asm), Removed and replaced ice bucket and tested unit. Unit functions normal now
Near Bakersfield, CA 93309
Dane
Job Details: 08/06/2018
frigidaire refrigerator LFSS2312TF0 Upon arrival the unit was not making ice. Found the icemaker motor would not harvest when manually started. Removed and replaced ice maker and tested unit. Unit functions normal now;
Near Bakersfield, CA 93306
Dane
Job Details: 08/06/2018
frigidaire refrigerator FGHS2631PF Upon arrival the fresh food door was not sealing. Found gasket failing. Removed and replaced gasket and tested unit. Unit functions normal now; used 1 241786009 (SEAL) from stock, Job Cmpltd
Near Arvin, CA 93203
Dane
Job Details: 08/06/2018
GE WASHER GTW460ASJWW Upon arrival the unit would not start. Found unit with bad control and bad lid lock.; rqstng P&A on 1 WH01X27954 (LOVK) and 1 WH18X25395 (pcba 2015 le triac), Remove and replace door lock and control board programmed identity of control board. Unit functions normal now
Near Taft, CA 93268
Dane
Job Details: 08/06/2018
ge freezer FUF17DLRAWW Upon arrival the unit was giving an she2 fault code. Per tech sheet thermistor is out of range. Unit needs thermistors and board.; ordrng 1 WR09X27221 (THERMOSTAT) and 1 WR55X27229 (BOARD) and 1 WR55X27914 (TEMP SENSOR), Remove and replace temp sensor, thermostat, and control and tested unit.
Near Taft, CA 93268
Dane
Job Details: 08/06/2018
GE WASHER GTW460ASJ8WW Upon arrival the unit was not draining. But unit in drain and was getting 120 to drain pump but drain pump was only making a horrible noise and not draining. Unit needs a new pump; ordrng 1 WH23X27574 (PUMP), Remove and replace drain pump and tested unit. Unit functions normal now
Near Bakersfield, CA 93304
Dane
Job Details: 08/06/2018
KITCHENAID REFRIGERATOR KRMF706ESS01 Upon arrival unit was not making ice. Ran test 56 and got e 5 fault code. Found ice box fan not turning in test 36. When checking voltage at fan noticed that icemaker was stopped in the middle of harvest. Installed new icemaker still needs a fan; ordrng 1 W10846539 (evaporator fan blade), Removed and replaced fan motor and tested unit. Unit functions normal now.
Near Bakersfield, CA 93309
Dane
Job Details: 08/06/2018
FRIGIDAIRE REFRIGEATOR LFSS2612TE0 Upon arrival unit was not making ice. Found icemaker motor not turning. Removed and replaced ice maker and tested unit. Unit functions normal now
Near Los Angeles, CA 91042
Bryan Dunn-Wilson
Job Details: 08/06/2018
Ice container is broken. Need to re order. Customer wants all Parts installed at same time. Ordering ice container. ordrng 1 W11185686 (ICE CONTAINER ), Removed and replaced ice maker. Cycled ice maker. Ice maker filled and cycles. Functioning as designed. Installed new ice container. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details: 08/06/2018
IKEA MICROWAVE IBMS1455WS0 Upon arrival customer states start button will not work. Start button is stuck. Rich ordered button. Will also install control on return visit. Removed and replaced button and control board. Tested unit. Unit now functions as designed. USED 1 W11116990 (Button)
Near Los Angeles, CA 91343
Billy J.
Job Details: 08/06/2018
maytag microwave MMV4205FZ0 upon arrival customer stated door open door closed error found unit had bad door switches interlocks broke when changing out changed interlocks. job complete all functions work as designed. used 3 W10727360 (switch)s 2 W10138793 (fuese)s WPW10156813 (intrlock); WP8206419 (interlock)
Near Los Angeles, CA 91343
Billy J.
Job Details: 08/06/2018
WHIRLPOOL REFRIGERATOR ARB2257CW Upon arrival freezer doors barely opens do to rails failed also gasket is ripped ordering both freezer rails customer requested morning; ordrng 2 WP67002767 (slide- dra)s, removed and replaced rails and gasket retested job complete.
Near Santa Clarita, CA 91321
Billy J.
Job Details: 08/06/2018
MAYTAG WASHER MVWC416FW1 Upon arrival customer is using washer at a hair salon/ commercial setting informed cx unit is not covered under warranty informed of cod he cancelled appointment ;
Near Santa Clarita, CA 91321
Billy J.
Job Details: 08/06/2018
WHIRLPOOL REFRIGERATOR Upon arrival unit had bad resorvoir removed and replaced retested job complete; Job Cmpltd, USED 1 W10753488 (RESERVOIR)
Near Stevenson Ranch, CA 91381
Billy J.
Job Details: 08/06/2018
KITCHENAID REFRIGERATOR KRFC704FSS00 upon arrival customer states unit is no producing enough ice bells refrigerator with a frozen evaporator unit needs sp evaporator cover and new control W11169516 W11167902 make 2 job count; ordrng 1 CONTROL (CONTROL) and 1 EVAPCOVER (EVAP COVER), Removed and replaced evap cover and control per sp relocated thermistor job complete.
Near Burbank, CA 91504
Raymond
Job Details: 08/06/2018
WHIRLPOOL REFRIGERATOR WRS321SDHW Upon arrival customer complaint was food freezing in RC. Measured temps FC 0F RC 38F. Found plastic bag partially covering cold air return and food pressed on the side and back of liners. Unit functions as designed at time of service. Instructed on proper use and care of unit, also explained proper air flow needed to prevent cold spots in RC.; Job Cmpltd
Near Los Angeles, CA 91607
Raymond
Job Details: 08/06/2018
JENNAIR DISHWASHER JDB8200AWS3 Upon arrival controls had failed. Part defective. Need control and panel.; ordrng 1 W10866118 (cntrl-elec) and 1 WPW10418326 (panel-cntl) Replaced controls and panel. Tested unit, unit has no operation. Line voltage present but neutral is not, ran through tests and found door latch with no continuity, that’s where neutral passes to unit. Needs door latch.; ordrng 1 WPW10653840 (door latch), Replaced door latch and tested, unit will not turn on. Contacted Dustin SR7722605775. While waiting on hold unit powered on and drained, and was functional but when Dustin was on the line the unit stopped working all together. Discussed the intermittent operation and was instructed to measure voltage. Supply voltage from home dropping to 6 volts and back to 118v. Customer needs and electrician. Unit functions as designed.
Near Los Angeles, CA 91602
Raymond
Job Details: 08/06/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Upon arrival customer complaint was unit not cooling. Inspected and found loose connection at compressor. Secured connection and tested unit. Full frost patter on evaporator. Unit functions as designed.
Near Santa Clarita, CA 91387
Raymond
Job Details: 08/06/2018
WHIRLPOOL REFRIGERATOR KFIS29PBMS00 Upon arrival ice maker still not harvesting properly. Temps are within range. Ice maker passes all tests. Only other part that controls ice maker is the board. Board shows it’s discontinued. Needs the control board for the ice maker.; rqstng P&A on 1 W10581605 (CONTROL), Replaced controls. Tested unit, ice maker filled and cycled.
Near Rosamond, CA 93560
Patrick
Job Details: 08/06/2018
WHIRLPOOL REFRIGERATOR WRB329DMBB Found the unit no cool at all. Was delivered and plugged in 24 hrs and didn’t work at all. Compressor doesn’t sound like it is working. It’s buzzing abnormally. Checked all cooling lines to make sure no signs of leaking. Needs new compressor ; ordrng 1 W10507884 (compressor) Removed and replaced part and I don’t have flux to finish ;Finished sealed system repair. Vacuumed and recharged unit. Tested unit all ops checked good ; used 1 CD8404 ([Alt for AF1200]), and 1 FREON R134 (4.5 OZ)
Near Palmdale, CA 93550
Patrick
Job Details: 08/06/2018
WHIRLPOOL REFRIGERATOR WRT541SZDW00 Found the unit leaking into the fridge section. Coming from the freezer. Air being sucked into the freezer.Needs new seal kit. And the liner sealed with silicone ; ordrng 1 W10916494 (blade-fan), Removed and replaced part. Tested unit. All ops checked good
Near Littlerock, CA 93543
Patrick
Job Details: 08/06/2018
MAYTAG WASHER MVWC565FW Found the unit having issues with no spin or wash action. Checked errror codes and found a latch error. Tested latch and it wouldn’t lock just continues to click. Removed and replaced latch. Tested unit. All ops checked good USED 1 W10838613 (LATCH)
Near Lancaster, CA 93535
Patrick
Job Details: 08/06/2018
WHIRLPOOL MICROWAVE WMH76718AS0 David 7722606769 No known issues for this particular problem. Recommended to replace the control. Calling safety team to see if full autho and to document spoke to Theresa stated that they would only cover trip and diagnostics. 293.31. Called customer cause he wasn’t home and he doesn’t want to repair
Near Lancaster, CA 93534
Patrick
Job Details: 08/06/2018
WHIRLPOOL REFRIGERATOR ED2VHEXVQ01 Canceled at the door found out it was a filter ;
Near Tehachapi, CA 93561
Patrick
Job Details: 08/06/2018
MAYTAG WASHER MVWX655DW1 Customer experiencing a leak. Leaked all over. Unit has cosmetic damage to it. Apparently Home Depot sold it to her on a discount. Unit was dropped and tub is cracked. Needs to be replaced to fix unit. Customer wants to take it back. Told her that’s between her and the store, ; ordrng 1 W10512161 (tub asm), Removed and replaced tub. Calibrated and ran auto test. All ops checked good ; Job Cmpltd
Near Los Angeles, CA 91356
Michael
Job Details: 08/06/2018
WHIRLPOOL REFRIGERATOR WRS325FDAB02 Customer states ice maker is now not making as much ice as it use too.Tech found frozen cubes in ice maker and half a drawer of ice cubes.Tech removed and replaced ice maker assembly. Tech manually cycled ice maker and unit filled with water in front of customer. Customer was again advised wait 24 hours for ice production. Unit is operating as intended with no issues
Near Los Angeles, CA 91607
Michael
Job Details: 08/06/2018
IKEA OVEN IBS550PWS01 UI is defectiveRemoved and replaced UI. unit now displays all characters and ops as intended. USED 1 WPW10158964 (DISPLAY)
Near Los Angeles, CA 91326
Michael
Job Details: 08/06/2018
MAYTAG DRYER MGDB980BW0 CUSTOMER states unit doesn’t sense clothes F4e F4e3 F4e3 Unit has good flow and gets hot. Replaced thermistor, fixed kicked dryer exhaust vent. Unit ops as intended. USED 1 WP3390719
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 08/06/2018
WHIRLPOOL REFRIGERATOR WRT311FZDB00 after I sealed some gaps on the supply/return vents the refrigerator got worst. Checked unit and found frost and water dripping, also a big gap in between the cabinet and the liner located on the right bottom corner by the hinge and is probably 1/2 inch wide by 6inch Long. Contacted tech line and they condemn the unit. He said Whirlpool will contact the customer for arrangements.
Near Thousand Oaks, CA 91361
Hector Zuleta
Job Details: 08/06/2018
KITCHEAID REFRIGERATOR KRFF707ESS01 Customer complaints of fresh food compartment not cooling properly, no ice production. Checked unit and found iced up fresh food evaporator, also after defrosted to run test #4. Ordered evaporator cover and wire harness. Suggest to the customer to unplug unit at least for a complete day. Allow 90 min to do this job. Tech line SR#7722537494.; ordrng 1 W11033168 (harns-wire) and 1 W11211387 (EVAPORATOR COVER) and 1 WPW10389152 (support), Manually removed remaining ice, check all connections, replaced evaporator fan motor with the harness positioning on the suction line of the evaporator the evaporator thermistor.
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 08/06/2018
MAYTAG WASHER MVWX655DW1 Customers washer not agitating. Checked unit and found broken agitator and worn out drive hub. Ordered both and reschedule.; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate), Replaced drive hub and wash plate. Ran a quick diagnostic test. Tested ok.
Near Ventura, CA 93003
Hector Zuleta
Job Details: 08/06/2018
WHIRLPOOL WASHER MVWB765FW1 Washer displaying an F3E2 code (Inlet water temperature fault) open or shorted thermistor. Ordered water valve. Also customer still complaints of washer going out of balance. Noticed floor is not level, Suggested to the customer to place a plywood to get the right hand side of the washer straight.; ordrng 1 W11165546 (WATER VALVE) Replaced fill valve. Erased F3E2 code and ran an automatic diagnostic test. Tested ok.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 08/06/2018
WHIRLPOOL WASHER WTW5000DW0 Mechanically washer is doing fine. Unit need a new computer board.; ordrng 1 W11116590 (cntrl-elec), Replaced computer board. Recalibrated and ran a automatic test. Tested ok.
Near Oxnard, CA 93035
Jesus
Job Details: 08/06/2018
WHIRLPOOL REFRIGERATOR WRT311FZDW01 Customer states that unit has condensation. Checked unit and found water dripping from center of fresh food section. Checked freezer and found the air tower not seated all the way down. Reseated tower and sealed the liner on both compartments. Unit is working as design.
Near Oxnard, CA 93030
Jesus
Job Details: 08/06/2018
whirlpool refrigerator WRF993FIFM00 Customer states that unit is not cooling. Checked unit and found the evaporator iced up. Called techline and document. Unit has the most current software version and evaporator cover. Called techline back and want to have the thermistors values checked. Check value thermistors 128. 7.0v; Job Cmpltd
Near Oxnard, CA 93030
Jesus
Job Details: 08/06/2018
kitchenaid refrigerator KFIS29PBMS00 Customer states that unit has condensation. Checked unit and found the adapter on icemaker building condensation. Also found the reservoir line cracked leaking water. Ordered parts; ordrng 1 W11168758 (RESERVOIR) and 5 WP8567668 (tie-wire)s Customer states that unit has condensation. Checked unit and found the adapter on icemaker building condensation. Also found the reservoir line cracked leaking water
Near Camarillo, CA 93012
Jesus
Job Details: 08/06/2018
whirlpool refrigerator WRS571CIDM01 Customer was upset and cancelled service.
Near Camarillo, CA 93012
Jesus
Job Details: 08/06/2018
maytag washer MSC21C6MFZ00 Customer states that unit broke off. Checked unit and found the chute assembly broken. Ordered it parts. Removed icemaker cover and chute. Installed new chute and coupling. Ran test 44,45 and icemaker is harvesting and filling. Unit is working as design. used WPW10293212 (chute) WP2220458 (coupling)
Near Oxnard, CA 93035
Jesus
Job Details: 08/06/2018
maytag washer MHW8200FC0 Customer states that unit has error code. Checked unit and Found error code. Found the cold water valve not working. Valve was shut off, turn valve on and it was leaking. Turn valve off and advice customer to get valve replaced. Unit is working as design.F8-E1 no water detected entering waterF3-E1. Water level system error
Near Oxnard, CA 93033
Jesus
Job Details: 08/06/2018
whirlpool refrigerator WRF757SDEM00 Customers states that unit is not making ice. Removed upper panel and icemaker assembly. Removed icemaker and installed new. Ran test harvest per tech sheet and water fill. Unit is working as designed used 1 WPW10764668 (icemaker)
Near Oxnard, CA 93033
Jesus
Job Details: 08/06/2018
amana washer NTW4605EW0 Customer states that unit doesn’t complete cycle. Checked unit and found error codes. Rand diagnostics and passed. Verified codes and tested error codes per tech sheet. Manually tested unit and passed. Calibrated unit and reran diagnostics passed. Unit is working as design.F2-E1. Stuck key F5-E1. Lid switch faultF7-E1. Basket speed faultF7-E6. Motor fault.
Near Oxnard, CA 93036
Aaron
Job Details: 08/06/2018
samsung refrigerator GTUYGFIYTFYTTYI call that was sent out as a Frigidaire cash call that’s actually a Samsung and has a Lowe’s contract with the owner not home to correct
Near Thousand Oaks, CA 91362
Aaron
Job Details: 08/06/2018
Unit fresh food section not cooling checked operations of the freezer -10 deg fan on low tested high not working ordered parts to help increase air flow return vent was iced over could not find any reason to be iced over other than fan might be intermittently working ordered parts; ordrng 1 2209066 (block-fan) and 1 8201798 (block-fan) and 1 WP2306010 (thermistor) and 1 WP2317844 (cover), Installed new fan blocks and fresh food thermistor, advised customer to remove all of the install tape on the shelves still could be also what is restricting air flow , and ambient temps in the house is wee above 85 degrees not optimal temps to operate at normal temps inside causing hi humidity
Near Thousand Oaks, CA 91362
Aaron
Job Details: 08/06/2018
Unit is failing fresh food evaporator is leaking refrigerant; ordrng 1 W10309988 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10643261 (evaporator),Pulled unit out and replaced the Fresh food evaporator , compressor and filter drier , vacuumed system no leaks found recharged the sustenance tested operations normal at this time , used 1 AF1200 (TUBE EXTENSION), and 1 R134A (6 OZ)
Near Monterey Park, CA 91755
Francisco
Job Details: 08/06/2018
maytag washer MVWX655DW1 Checked unit upon arrival found an unresponsive console. Conducted main board test. Found 120 vac at j5-2 to j5-1, led diagnostic light is off, removed j12 connector actuator. unplugged unit then reset power to unit led is still off. Checked voltage at j12 ground to 12 vcc found 2-3 volts. Bad main control ordering part and rescheduling for tomorrow.; ordrng 1 W11116592 (cntrl-elec) Removed and replaced part listed, calibrated unit then tested ops unit now working as designed.
Near Rosemead, CA 91770
Francisco
Job Details: 08/06/2018
WHIRLPOOL WASHER WFW92HEFC0 Customer stated and showed me a video of the unit shaking violently on final spin. Unit was very recently installed therefore I checked the back and found shipping bolts were not removed on installation. Removed bolts then tested by doing a verifying cycle and an additional final spin, customer approves all functions at this time unit is working as intended.
Near Lathrop, CA 95330
Mitch
Job Details: 08/03/2018
WHIRLPOOL REFRIGERATOR GX5FHDXVY010 Replaced bushing on left fridge door hinge & both fresh food door gaskets, reshaped FF door gasket, door sealing ok.
Near Ripon, CA 95366
Mitch
Job Details: 08/03/2018
KITCHENAID DISHWASHER KDTE104ESS4 Replaced 8194001 door balancer with broken strings with door balance kit, tested ok.
Near Fresno, CA 93722
Ian
Job Details: 08/03/2018
MAYTAG WASHER MVWB835DW1 found tub topper had come off of tub. Reattached tub topper and tested. Unit now tests good.
Near Fresno, CA 93702
Irvin
Job Details: 08/03/2018
WHIRLPOOL REFRIGERATOR WRS315SDHZ CX says the unit is not cooling cold enough. The unit is at its coldest. CX INSTRUCT ON FEATURES TEMP ICE AND WATER. CX NEED INFO ON FEATURES. Unit is cooling properly, ice being produced. The unit needs more food to establish better freezing. Unit almost empty. Other than that unit is good
Near Fresno, CA 93705
Irvin
Job Details: 08/03/2018
MAYTAG REFRIGERATOR MSD2573VEW00 Ice maker not operating, ice maker not cycling. Water will flow to the ice maker NEEDS REPLACEMENT Ice maker failed motor. Removed failed Ice maker. installed WPW10300022 ice maker replacement. On powerup Ice maker cycled and filled. All functions normal.
Near Fresno, CA 93711
Irvin
Job Details: 08/03/2018
KITCHENAID REFRIGERATOR KRMF706ESS01 authoRemoved power disassembled existing door. Installed replacement door. Installed all components. All functions normal.
Near Madera, CA 93637
Irvin
Job Details: 08/03/2018
MAYTAG WASHER MVWB765FW1 Removed power from the unit. Replaced W11165546 water valve and W11135392 main control. Comp,teed assembly of unit. Powered, ran test 51, passed. Alll ops normal.
Near Los Banos, CA 93635
Irvin
Job Details: 08/03/2018
The freezer evap coils are pressed against the rear wall. This is causing the unit to drain improperly. Called techline. Informed of the reoccuring issue with leaking. Was asked if the unit is loaded. Informed the unit is not that full. THE CX WILL HAVE TO PUT MORE ITEMS IN THE UNIT TO TAKE UP AIR SPACE. THERE IS TOO MUCH SPACE IN THE UNIT. ADD BOX OF BAKING SODA. DAVE/ TECHLINE
Near Fresno, CA 93704
Irvin
Job Details: 08/03/2018
WHIRLPOOL OVEN KSGB900ESS1 Replaced creased W10913685 console. Installed 1 box of W10814133 bezels.
Near Rosemead, CA 91770
Francisco
Job Details: 08/03/2018
whirlpool dryer WGD92HEFC0 Gave customer instruct on how to properly install stack kit and also explained differences between manual drying and sensor drying. Also explained cycle status indicators and referred him to user and care guide page 12 in case he has any further question
Near Arcadia, CA 91007
Francisco
Job Details: 08/03/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ CUSTOMER STATES her veggies were developing light frost inside ffc. Explained how vegetables hold a lot of moisture and tend to sweat inside bags and develop frost. Advised her to use perforated bags. Checked ffc thermistor it is fine. Also tested damper on unit it is opening and closing as it should no air leaking through. Inserted thermo couple into water bottle that has been inside ffc for 24 hours picked up reading at 38.4 / 39 degrees and set temp is 40 degrees. Unit is working as designed. Advised to arrange her food accordingly for best results. Contacted tech line to verify diagnosis. Tech line advised that we are right on target with temp readings and test results. Unit working as intended at this point
Near Pasadena, CA 91107
Francisco
Job Details: 08/03/2018
WHIRLPOOL REFRIGERATOR WRF555SDHV01 Customer unit was making some sort of buzzing noise. Inspected unit found evap fan, cond fan, and ice maker fan working ok. Entered diagnostics test number 4 for the compressor unit sounds normal customer is referring to compressor normal ops sound. Explained how sound is amplified by her kitchen configuration. Tightened up back cover to avoid vibration noise unit working as intended.; Job Cmpltd
Near Pasadena, CA 91106
Francisco
Job Details: 08/03/2018
whirlpool diwhwasher WDT730PAHZ0 checked unit and power was fluctuating at control. Heated dry key is broken and stuck. Needs control and user interface ; ordrng 1 W11028325 (USER INTERFACE ) and 1 W11116422 (panel-cntl) and 1 W11131683 (CONTROL), Removed and replaced parts listed, tested ops unit working as intended.; Job Cmpltd
Near Los Angeles, CA 90065
Francisco
Job Details: 08/03/2018
maytag dryer MGDB655DC4 Checked unit upon arrival found no error codes. Inspected burner tube through peep hole igniter was not glowing. Removed front panel conducted voltage check at igniter connector found 120 vac present. Removed and replaced igniter, tested ops unit now working properly.; used 1 279311 (IGNITOR KIT & BRACKE)
Near Los Angeles, CA 90065
Francisco
Job Details: 08/03/2018
maytag washer MVWB855DC3 CUSTOMER stated his dark clothes was coming out with white residue. Found service pointer on this issue SP#W11042572 instructed customer on amount of soap to use and also referred them to the Maytag website and instructed them to type in white residue for specific cycle selections that will help resolve this issue. Unit is working as designed.
Near West Covina, CA 91790
Stephen
Job Details: 08/03/2018
kitchenaid refrigerator KFCS22EVMS8 Under Warrantech service contract repair order #4931278. Found ice maker leaking, fill valve dripping. Needs fill valve 1 W10889233 (icemaker) and 1 WPW10420083 (valve), Replaced fill valve, ice maker kit. Flushed air out of water lines. Reset controls. Advised customer allow 2-3 days for ice, 3-4 days to fill bucket. Unit is cooling properly at this time. Complete.
Near La Puente, CA 91746
Stephen
Job Details: 08/03/2018
WHIRLPOOL WASHER WFW7590FW0 Ran diagnostics. Had f7e9 error code. Ran quick test cycle. Washes but won’t spin. Stator windings check ok. Needs ACU.; ordrng 1 W11201273 (APPLIANCE CONTROL UNIT ), Replaced ACU. Has f2e3 error. ACU not compatible with UI. Called tech line. Reinstalled old ACU. Ran diagnostics. Cleared f7e9 error code. Ran quick test cycle. Unit is spinning properly. Fills, washes, drains, rinses, & spins properly. Complete
Near Monterey Park, CA 91754
Stephen
Job Details: 08/03/2018
KITCHENAID REFRIGERATOR KFCS22EVMS8 Found ice container slides binding, door switch sticking. Needs ice container slides, door switch. Customer declined repair. Complete.; Job Cmpltd,
Near Fontana, CA 92336
Tyler
Job Details: 08/03/2018
WHIRLPOOL WASHER WTW7000DW3 Customer unit is not filling with water. Found error codes for water temp and long fill. Removed and replaced valve tested all works good at this time. USED 1 W11220230 (water inlet valve)
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 08/03/2018
WHIRLPOOL WASHER MHW8200FW Customer unit has error code for no water entering unit. Found drain hose was too far down the drain causing the unit to siphon. Removed and replaced pressure switch for code. All works good at this time.; Job Cmpltd, USED WPW10448876 (SWITCH-WL); AND WPW10605427 (PUMP-WATER)