Near El Monte, CA 91732
Stephen
Job Details: 08/17/2018
maytag washer MVWB765FW2 Ran diagnostics. Had f7e9, f2e1 error codes. Cleared error codes. Ran load size calibration, auto test cycle- passed. Unit is working as designed. Advised customer to use deep fill, deep clean options, “1” level on liquid HE liquid detergent. Advised not to wash bras, rugs, comforters, quilts, shoes. Fills, agitates, drains, rinses,& spins properly. Agitator is ok.
Near San Dimas, CA 91773
Tyler
Job Details: 08/17/2018
whirlpool reafrigerator WRX735SDHZ00 Customer states ice maker quit working, removed and replaced ice maker WPW10300024. Tested all works good at this time.
Near Pomona, CA 91768
Tyler
Job Details: 08/17/2018
KITCHENAID REFIRGERATOR WRV986FDEM01 Customer states refer compartment is not cooling. Found evaporator is frozen. Removed and replaced fan harness kit W11087438 (motor-evap) tested all works good at this time
Near Pomona, CA 91768
Tyler
Job Details: 08/17/2018
KITCHENAID REFRIGERATOR WRV986FDEM01 Customer states refer compartment is not cooling. Found evaporator is frozen. Ordering fan harness kit in stock. Customer to defrost unit 24 hours before return.; ordrng 1 W11087438 (motor-evap), Removed and replaced fan harness kit tested all works good at this time.
Near Perris, CA 92571
Daniel P.
Job Details: 08/17/2018
WHIRLPOOL RANGE WEG745H0FS0 Customer states gas smell found far left burner leaking gas not sealing properly tightened retainer unable to detect any further leaks , customer purchased as a return item , panels do not line up properly possibly bent frame , instructed customer call completed.
Near Riverside, CA 92503
Daniel P.
Job Details: 08/17/2018
maytag dryer AGD4475TQ0 Cuastomer states dryer not heating , found open thermal fuse , replaced WP3392519 (FUSE-THRML) and tested all ok call completed. Installed thermal fuse 3392519; Job Cmpltd,
Near Riverside, CA 92506
Daniel P.
Job Details: 08/17/2018
whirlpool refrigerator WRF736SDAM12 Customer states refrigerator not dispensing ice , found ice chute jammed up with ice instructed customer on cleaning. call completed.
Near Escalon, CA 95320
William
Job Details: 08/17/2018
whirlpool refrigerator WRX735SDHV00 Tested unit for error codes, found none, and calibrated the system. customer informed that the icemaker was off for some time, but once turned back on, icemaker was not working as it should. reinstalled icemaker properly, retested i/m Normal ice production now, crushed & cube function is working, unit operating as design.; Job Cmpltd.
Near Oakdale, CA 95361
William
Job Details: 08/17/2018
whirlpoool refrigerator WRF535SWHB00 Found shelf not missing any parts, cusotmer unsatisfied with design of shelves. Items falling throw Gap behind removable all glass shelves & rear liner. Customer unsatisfied with how easily the doors have gotten scratched over the course of the year, called WP TL reported issues. Ref # 7722736790, TL advised gap was designed for airflow in FF area. Instructed cucsomer Scratched doors warranty period 30 day from date of purchase. Unit operating as designed
Near Riverbank, CA 95367
William
Job Details: 08/17/2018
KITCHENAID REFRIGERATORT KRFF707ESS03 Found big ice buildup on FF food evap, Checked thermistor in test 1 , 2 & 39, thermistors passed, Ordered fan/harness assy. Instructed customer to defrost unit prior to return visit.; ordrng 1 W11033168 (harns-wire), Checked all gaskets for a good seal, Replaced evap fan/harness, Tested evap fan functions & FF thermistor., unit cooling at this time.
Near Manteca, CA 95336
Cruz
Job Details: 08/17/2018
WHIRLPOOL REFRIGERATOR WRF736SDAM10 Installed new parts (gaskets) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine, cx ok repair
Near Modesto, CA 95356
Cruz
Job Details: 08/17/2018
maytag washer MVWC415EW0 Customer states unit will not spin properly, clothes are still wet, ck for codes and found Actuator falut code, water fills basket, it agitates ordering parts cntrl elec, actuator, hub for unit. ; ordrng 2 W10528947 (drive hub kit)s and 1 W10913953 (actuator) and 1 WPW10711303 (cntrl-elec), Installed new parts ( cntrl elec, actuator, hub) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes found none as well no leaks, cx ok repair.
Near Modesto, CA 95354
Cruz
Job Details: 08/17/2018
WHIRLPOOL WASHER WTW4855HW0 Customer states unit is not cleaning clothes properly and there not enough water. I then ck for codes found none, tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, instructed customer how to select cycles and what they do, what soaps to use, how to load wash basket, there nothing wrong with unit, unit is working as designed.
Near Merced, CA 95340
James R.
Job Details: 08/17/2018
maytag washer MVWX655DW Drain pump isn’t moving water at all. Also control not responding to touch. Unit need pump and control ; ordrng 1 W10625696 (cntrl-elec) and 1 WPW10581874 (pump-water), Replaced all parts tested unit. Unit working properly.
Near Turlock, CA 95382
James R.
Job Details: 08/17/2018
whirlpool refrigerator WRX986SIHZ00 Lights in both compartments are not working. Unplug the unit to reset control board. Light came on when the control board was reset. Unit has service bulletin for this issue. Unit needs new LED board; ordrng 1 W10830288 (cntrl-elec), R board. Unit working properly; Job Cmpltd.
Near Turlock, CA 95380
James R.
Job Details: 08/17/2018
WHIRLPOOL REFRIGERATOR WRB322DMBM00 Unit is set at coldest setting in both compartments. Yvette does not have a frost pattern to it. Found compressor to be extremely hot. Unit needs a new compressor do to not moving refrigerant properly; ordrng 1 W10507884 (compressor), Replaced compressor. Pulled vac. Recharged unit. Unit cooling and working properly ; Job Cmpltd
Near Winton, CA 95388
James R.
Job Details: 08/17/2018
WIRLPOOL REFRIGERATOR WRS325FDAM04 Found icemaker not to be cycling nor filling. Unit needs new icemaker. Reschedule for 8/1; ordrng 1 WPW10300025 (mold-ice), Unit now cycling. Didn’t fill. Found valves to be bad; ordrng 1 WPW10179146 (valve-inlt), Replaced valve. Unit working properly
Near Madera, CA 93637
Douglas
Job Details: 08/17/2018
FRIGIDAIRE RANGE LFEF3054TF , Cooktop right front element not heating properly tested element element is good found infinity switch to have a burn spot. Removed and replaced switch unit is working properly; used 1 316436001 (SWITCH) from stock, Job Cmpltd.
Near Chowchilla, CA 93610
Douglas
Job Details: 08/17/2018
frigidaire refrigerator LGHB2867PF5 Icemaker not working found unit was not filling also found unit did not have updated air handler in it installed updated air handler installed new icemaker unit is working properly
Near Madera, CA 93638
Douglas
Job Details: 08/17/2018
whirlpool washer WFW8540FW0 Control is malfunctioning ask unit to cancel cycle unit drained out then refilled then stopped need to replace control; ordrng 1 W11201289 (BOARD), emoved and replaced board and doorlatch ran calibration unit went through all eight steps unit is working advise customer they still need to move the way drain line is hooked up it is on a hose that runs outside which is not proper for unit.
Near Merced, CA 95341
Douglas
Job Details: 08/17/2018
WHIRLPOOL DRYER WED4815EW Unit not working not powering on check power power is good found unit to have a blown thermal fuse on the back removed and replaced fuse unit is heating and working properly; Used 1 WP3392519 (FUSE-THRML)
Near Atwater, CA 95301
Douglas
Job Details: 08/17/2018
whirlpool refrigerator WRF767SDEM01 Interior Lights Not Illuminating called tech line while in the process of removing freezer LED light harness connection came undone from harness in freezer body was unable to reinstall it due to it being stuck in body tech line stated harness is nonrepairable unit is being put up for replacement;
Near Fresno, CA 93722
Irvin
Job Details: 08/17/2018
whirlpool cooktop WFC310S0EW Two burners are not igniting. Installed thermal fuse WP3196548 (fuse-thrml). Powered unit and test, passed. Cooktop is lighting. All ops normal.
Near Fresno, CA 93730
Chris
Job Details: 08/17/2018
maytag dishwasher MDB4949SDM0 Rollers on top and bottom rack have broke off. Also the track is also defectiv.; ordrng 4 W10195416V (dish rack wheel)s and 2 WP3385089 (track)s and 4 WP8565925 (stop)s and 4 WPW10571738 (wheel)s, On return visit with them replaced all defective parts listed.Reinstalled top rack bottom rack. All functions are good. Job complete.
Near Fresno, CA 93720
Chris
Job Details: 08/17/2018
kitchenaid refrigerator KBSD602ESS01 Ice dispenser would not dispense ice. Upon arrival and after looking at refrigerator found ice container completely iced up and all the ice in the been one solid piece of ice. Deiced and chipped away at it was able to remove ice container. Replaced shaft WP2318082 (SHAFT) due to it being stripped out. Also replace door chute WPW10504458 (DOOR-CHUTE) due to not sealing properly. Reinstalled ice container and check for proper function. Everything’s good. Job complete.
Near Fresno, CA 93703
Chris
Job Details: 08/17/2018
maytag dryer MEDC215EW1 Dryer Would not heat. I found terminal block and power cord to be fried.One of the Wires was completely burnt off. Ordering new power cord and terminal block ; ordrng 1 279318 (terminal) and 1 W11230156 (CORD) and 1 WP3397659 (block-term) and 1 WPW10185982 (timer), n return visit removed And replace all burnt electrical wiring. Installed new terminal and timer That was shorted out. Make sure all electrical connections were good and secure. Powered unit on everything checks out good. Job complete
Near Shaver Lake, CA 93664
Ethan Shrum
Job Details: 08/17/2018
maytag oven Upon arriving to the customers home customer stated that a little ball of flame came out of office on broil contact the whirlpool techline whirlpool said I had to do with airflow was opening the door they said you didn’t want cause no harm to the customer or the unit and the unit is functionable and working properly job is complete
Near Clovis, CA 93611
Ethan Shrum
Job Details: 08/17/2018
KITCHENAID REFRIGERATOR KFIS29BBMS03 On arriving to the customers home customer stated that the unit was freezing in fresh food compartment again needing to order proper their going to need to be rescheduled to August 16; ordrng 1 W10902214 (thermistor), Upon arriving to the customer home replace parts tested unit unit test good job complete; Job Cmpltd.
Near Fresno, CA 93711
Ian
Job Details: 08/17/2018
whirlpool freezer WZF79R20DW00 Customer had no issues with temp alarm when door switch was taped. Untaped switch and tested. Unit gave over temperature alarm immediately upon opening door after switch had been untaped. During the course of resetting temp alarm cooling was turned off. Had to reset the unit three times to get Cooling to turn on. It looks as though the door switch is intermittently shorting. Need to replace faulty control and door switch. Also temp sensor to avoid immediately setting off. ; ordrng 1 W10384183 (thermistor) and 1 W10717833 (contrl-box) and 1 W10755325 (switch), Installed parts and tested unit. Unit passes all function and the thermostat tests and begins cooling normally without setting off temperature alarm. No further failures at time of visit.
Near Fresno, CA 93722
Timothy
Job Details: 08/17/2018
MAYTAG COOKTOP MEC7430BB03 The element is open and the switch has more movement that the other three. Unit needs a new switch and element.; ordrng 1 W10823729 (elmnt-surf) and 1 WPW10434447 (switch-inf) Customer states the unit is now not turning on at all. Replaced switch and element. Found there is no detectable voltage inside the electrical box the cooktop connects too with a NCVT. Outlets alarm with the same NCVT. Instructed customer to contact an electrician
Near Kingsburg, CA 93631
Timothy
Job Details: 08/17/2018
WHIRLPOOL WASHER WTW7000DW0 Inspected unit found the following codes. 9-2, 3-1. Tested unit and found it needs a new control board; W10812423 (CNTRL-ELEC) installed part. Calibrated unit. Ran a service test. Unit checks ok.
Near Pismo Beach, CA 93449
George
Job Details: 08/17/2018
GE WASHER GTW750CSLOWS Found washer working ok customer instruct need to load machine evenly around and use he soap customer not using he soap and not making even load unit checking ok complete. No dents or dings cause by tech.
Near Bakersfield, CA 93313
Dane
Job Details: 08/17/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM Upon arrival unit was not cooling. Found condenser fan motor not running causing compressor to overheat and short cycle. Unit needs new condenser fan motor 1 WPW10508362 (motor-cond), Removed and replaced condenser fan motor and tested unit. All ops normal.
Near Bakersfield, CA 93306
Dane
Job Details: 08/17/2018
WHIRLPOOL MICROWAVE WMH31017HS0 Upon arrival unit was loud when the vent fan was on. Found tent fan motor loud. Uninstall unit from above range. Removed and replaced vent fan motor W10892388 (Motor). Reinstalled unit above range. Unit functions normal now.
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details: 08/17/2018
WHIRLPOOL WASHER WTW4950HW0 Washer won’t lock. Just making clicking noise. Tested unit in diagnostics got lid lock fault. Removed and replaced lid latch W10838613 (LATCH). Calibrated and tested unit. Unit functions as designed. No dents dings or scratches caused by tech
Near Pasadena, CA 91103
Bryan Dunn-Wilson
Job Details: 08/17/2018
KITCHENAID DISHWASHER KDTM384ESS1 Customer states no water is going into unit. Unit is not pumping water into unit. In diagnostics it showed error code F6E1 fill valve failure. Inspected fill valve fill was not clogged of any thing. Removed fill valve. Tested unit. Unit now operating as designed. Customer approves repair At this time. No dents dings or scratches on unit caused by tech. ; Job Cmpltd
Near Los Angeles, CA 91325
Billy J.
Job Details: 08/17/2018
kitchenaid dishwasher KDTM404ESS3 unit not drying properly tested unit all ops work as desighned cx put finish gel soup inside rinse aid compartment instructed cx of proper use and care and to get finish rinse aid all functions work as desighned job complete
Near Los Angeles, CA 91325
Billy J.
Job Details: 08/17/2018
KITCHENAID REFRIGERATOR KUDR204ESB00 Top drawer is hard to pull out and sounds like metal rubbing found rails have failed this unit has 4 rails per drawer that are also riveted in ordering 4 rails WPW10233777 I do not see a part number for the rivets put into parts research never worked on this so I do not know if I need the rivets or not per Arron will need to drill out all rivets I will need almost 20 rivets but there is no parts number ; rqstng P&A on 1 RIVETS (RIVETS), ordrng 4 WPW10233777 (slide)s, Apon arrival removed and replaced rails retested job complete.
Near Los Angeles, CA 91326
Billy J.
Job Details: 08/17/2018
MAYTAG WASHER MHW3505FW Detergent soap dispenser was broken and not usable removed and replaced WPW10365885 (DRAWER) retested job complete model and serial number rubber off refer to quick pics for details per office still okay to do repair job complete;
Near Apple Valley, CA 92307
Cesar
Job Details: 08/17/2018
whirlpool dishwasher WDT730PAHZ0 Found clip that holds harness connector on drain pump is broken off causing connector to fall off and and drain pump to not run replaced pump all checked good ; used 1 W10876537 (PUMP-DRAIN)
Near Apple Valley, CA 92308
Cesar
Job Details: 08/17/2018
MAYTAG REFRIGERATOR MFI2570FEZ05 Unit not dispensing ice tested unit found stripped impeller on auger motor not able to drive bucket ; ordrng 1 WP63052-2 (impeller) and 1 WPW10309864 (divider) and 1 WPW10317991 (motor), Replaced impeller divider and motor tested unit all tested good.
Near Hesperia, CA 92344
Cesar
Job Details: 08/17/2018
whirlpool dishwasher WDF520PADM7 Stops on top rack keep falling off found tracks cause stops to hit on wheels ; ordrng 2 WP3385089 (track)s and 2 WP8575897 (wheel-tub)s, Replaced track and wheels all checked good.
Near Los Angeles, CA 90077
Isidore
Job Details: 08/17/2018
MAYTAG DRYER MGD8200FC0 Found idler pulley W10837240 noisy, part ordered; ordrng 1 W10837240 (bracket), Removed top and front panel installed new idler assembly found motor W11123147 assembly noisy upon testing blower wheel WPW10211915 cracked; ordrng 1 W11123147 (motor-drve) and 1 WPW10211915 (wheel), Removed top, front console and panel, drum,belt and old motor and blower wheel. Installed new motor, blower wheel and reinstalled belt drum and front and top panels test for squealing noise ok dryer operation ok at this time.
Near Azusa, CA 91702
Stephen
Job Details: 08/17/2018
maytag dryer MGDB850WQ0 Ran diagnostics. No error codes found. Found MOV ohms out ok. Customer wanted it replaced. Replaced MOV harness, delisted base & motor. Dryer is heating, tumbling properly. Complete
Near Rialto, CA 92377
Tyler
Job Details: 08/17/2018
whirlpool refrigerator WSF26C2EXF01 Customer states unit is still not making ice. Found optics not responding. Used W10898445
Near San Bernardino, CA 92408
Tyler
Job Details: 08/17/2018
whirlpool washer WFW7590FW0 unit is not working and showing door lock error code. Removed and replaced door latch. Calibrated and tested all works good at this time. Used part number WPW10443885
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 08/17/2018
WHIRLPOOL REFRIGERATOR MSS26C6MFZ00 Ice bin will not dispense. Replaced ice bin unit still is not dispensing. Ordering dispenser parts not in stock.; ordrng 1 W10852956 (spring) and 1 W11202789 (AUGER) and 1 WP2198628 (seal) and 1 WP2220458 (coupling) and 1 WPW10258544 (shaft), Removed dispenser motor parts. Tested all works good at this time.
Near Fontana, CA 92335
Daniel P.
Job Details: 08/17/2018
whirlpool washer MVWX655DW1 washer will not turn on, checked for voltage at computer board found 120 V, status light off found defective board, board should be under warranty board failed after 1st use , prior to installing new board checked line voltage 120 v , checked all components for short to ground from connectors at main control, no shorts found , ran recalibration and ran diagnostics quick test twice all ok call completed.
Near Rialto, CA 92376
Daniel P.
Job Details: 08/17/2018
whirlpool refrigerator WRS325FDAM01 icemaker only dispensing crushed ice, found a hollow cubes due to poor water pressure due to broken waterline needs icemaker water line, replaced water line WPW10664271 (tube-water) tested ice maker and water dispenser all OK.
Near Moreno Valley, CA 92551
Daniel P.
Job Details: 08/17/2018
whirlpool washer WFW7590FW0 washer has error code f9e1 , ran diagnostics found errors F9e1 , f8e3 , f3e1 errors , checked and removed debris from pump and replaced failed pressure sensor call completed.; used 1 WPW10448876 (ANALOG PRESSURE SWITCH)
Near Moreno Valley, CA 92553
Kevin
Job Details: 08/17/2018
WHIRLPOOL MICROWAVE WMH31017FS0 agnetron making loud noise when trying to start and not heating. Need to replace high voltage side. Ordering parts. Allow 2 job count. Microwave needs to come down. ; ordrng 1 W10832024 (thrmst-fix) and 1 W10850446 (capactr-mg) and 1 W10886077 (diode) and 1 WPW10693025 (magnetron), Removed and replaced magnetron, capacitor, and thermostat but unit is still clicking at magnetron. Unit will need a main control board. Part is in stock at coast. ; ordrng 1 W10892389 (cntrl-elec), Removed and replaced main control. Tested unit. All tests good.
Near Perris, CA 92570
Kevin
Job Details: 08/17/2018
whirlpool OVEN WFG320M0BW2 Unit clicking burner igniters when customer not using unit. I found that the front left valve seized on “ignite” and broke the knob when customer tried to turn off. Unit will need manifold assy and new knob. Removed and replaced manifold and knob. Tested unit. All tests good
Near Perris, CA 92571
Kevin
Job Details: 08/17/2018
whirlpool washer WFW7590FW0 Customer said unit would not start. I put unit into diagnostic cycle and found code for door lock failure. I removed and replaced door lock Wpw10443885/latch. Ran unit through test cycle. All tests good.
Near Riverside, CA 92506
Kevin
Job Details: 08/17/2018
KITCHENAID REFRIGERATOR KSSC48QMS02 Unit not cooling in both compartments. Removed evaporator cover and found partial frost pattern. Low side sealed system leak. Unit needs compressor, heater pan tube, and evaporator. Parts are under 12yr extended warranty. Job will take 4 hours so all AM or all PM. ; ordrng 1 W10841139 (compressor) and 1 WP2306094 (evaporator) and 1 WP2316878 (heater-pan), Removed evaporator cover and found partial frost pattern. Low side sealed system leak. Unit needs compressor, heater pan tube, and evaporator. Parts are under 12yr extended warranty. Removed and replaced compressor, evaporator, and pan heater. Vacuumed system down and charged with 7.8oz of Freon. Tested unit. Pressures look good and full frost pattern on evaporator. All tests good. ; used 1 134A (134A 7.8OZ ), and 1 AF1200 (TUBE EXTENSION)
Near Riverside, CA 92501
Daniel P.
Job Details: 08/17/2018
whirlpool dryer WGD8740DW Customer states dryer was shutting off before clothes were dry. I tested moisture sensors and didn’t get a reading. I found that one of the wires to moisture strips was not connected all the way causing dryer to turn off on auto cycles. I fixed connection and re tested strips. All tests normal now.
Near Riverside, CA 92501
Kevin
Job Details: 08/17/2018
whirlpool washer WFW8740DW1 Water not draining from door boot. I found that the holes in the door boot were not aligned with the holes on the tub not allowing water to drain. I adjusted door boot location and tested. All tests good.
Near Highland, CA 92346
Daniel P.
Job Details: 08/17/2018
whirlpool refrigerator WRS588FIHZ00 Customer states refrigerator icemaker broken, ff door does not stay open , ff temps too cold , found broken icemaker will order, ff door will not open all the way to allow to remain open leveled as much as possible as courtesy, temps ok at this time, replaced icemaker W10873791 (icemaker) verified icemaker cycling and filling all ok call completed
Near Fontana, CA 92336
Daniel P.
Job Details: 08/17/2018
whirlpool refrigerator WRS325FDAB06 Customer states refrigerator not dispensing ice, found frozen dispenser it or, removed ,thawed out motor , verified now working call completed.
Near Fontana, CA 92337
Daniel P.
Job Details: 08/17/2018
whirlpool dryer WGD4815EW2 Customer states dryer shuts off during cycle and takes long to dry , found loose door strike causing door to open during cycle , tightened and cycled and visually. checked burner operation all ok advised customer to have vent checked and cleaned if needed for optimal dry times
Near Fontana, CA 92337
Daniel P.
Job Details: 08/17/2018
whirlpool washer WTW4816FW2 Customer states washer not washing properly, ran diagnostics found no error codes , ran diagnostics manual test found correct water temps , washer agitating , draining and spinning found noise during spin , tightened loose drive pulley nut and instructed customer washer working as per manufacturer specs call completed.
Near Riverside, CA 92509
Daniel P.
Job Details: 08/17/2018
whirlpool range UXT4230ADW2 Range hood light bulb not working, found light bulb contactor bent , adjusted tested all ok.
Near Riverside, CA 92509
Daniel P.
Job Details: 08/17/2018
maytag washer MVWC565FW0 Washer does not drain , found failed pump motor replaced , tested and recalibrated all checks ok call completed; used 1 W10876600 (PUMP-WATER)
Near Riverside, CA 92507
Daniel P.
Job Details: 08/17/2018
whirlpool washer WFW92HEFC0 Washer is dented , found large dent on right side of cabinet and front panel , called Trade partner due to washer being out of cosmetic warranty , Trade partners declined repair.
Near Claremont, CA 91711
Tyler
Job Details: 08/17/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM03 unit is not cooling or making ice. Found evaporator is frozen over. Ordering harness kit customer needs to defrost unit. ; ordrng 1 W11087438 (motor-evap), unit is not cooling found frozen evaporator. Removed and replaced evaporator fan harness kit. Tested all works good at this time.
Near La Verne, CA 91750
Tyler
Job Details: 08/17/2018
WHIRLPOOL COOKTOP KGCT3658WH1 Customer states igniters keep igniting when unit is off. Found failed switches. Switch harness has been discontinued. Collected service call.
Near Glendora, CA 91741
Tyler
Job Details: 08/17/2018
KITCHENAID DISHWASHER KDTE704DPA0 Customer states the dishwasher is not working. Found debris stuck in the drain pump. Removed debris and tested all works good at this time.
Near Duarte, CA 91010
Tyler
Job Details: 08/17/2018
kitchenaid dishwasher KDTE104ESS1 Customer states unit is leaking. Found leak coming from fill valve connection. Fixed and tested all works good at this time.
Near Azusa, CA 91702
Tyler
Job Details: 08/17/2018
whirlpool freezer WZC3115DW01 Customer states unit is not cooling. Unit had no Freon. Removed and replaced dryer, vacuumed and charged with Freon. Tested unit is cooling at this time.; used 1 AF1200 (TUBE EXTENSION), 5 R134A (REFRIGERANT ), and 1 WPW10143759 (DRIER ASSY)
Near Azusa, CA 91702
Tyler
Job Details: 08/17/2018
MAYTAG WASHER MVWX655DW0 Customer states unit is not spinning out clothes. Found error code for motor not reaching rpm. Checked motor and capacitor all tested good. Found off balance load causing issue. Calibrated and tested all works good at this time.;
Near Azusa, CA 91702
Tyler
Job Details: 08/17/2018
maytag dryer MGDX655DW0 Customer states unit is not spinning out the clothes. Found error code for motor not reaching rpm. Checked motor and capacitor. Found off balance load is causing issue. Calibrated and tested all works good at this time
Near Pomona, CA 91768
Timothy
Job Details: 08/17/2018
whirlpool washer WFW7590FW0 Customer states unit still has error code. Per tech sheet ordering main control board in stock.; ordrng 1 W11201273 (ELEC CNTRL)
Near Montclair, CA 91763
Tyler
Job Details: 08/17/2018
whirlpool rerfigerator WRF993FIFM00 Customer states unit is not cooling. Found evaporator is frozen over. Customer is out of warranty and declined repair. Customer is going to call whirlpool.
Near Fontana, CA 92337
Tyler
Job Details: 08/17/2018
whirlpool refrigerator WRX986SIHZ00 Customer states unit is making ice slow and melting. Found ice on evaporator cover. Unit has only been installed for two weeks. Most likely door was not closed causing ice build up. Customer to defrost unit for 24 hours to remove ice. All works good at this time.
Near Covina, CA 91723
Stephen
Job Details: 08/17/2018
whirlpool refrigerator WRS571CIDM02 Found filter is plugged. Water into filter, slow coming out. Instructed customer to replace filter, purge lines of air. Unit is cooling properly. Complete
Near Covina, CA 91722
Stephen
Job Details: 08/17/2018
WHIRLPOOL WASHER WTW7000DW3 Ran diagnostics. Had f8e1,f3e2 error codes. Cleared error codes. Found no hot or cold water- only dispense. Found fill valve stuck closed. Replaced fill valve. Ran load size calibration, auto test cycle- passed. Fills, agitates, drains, rinses,& spins properly. Floor collapsing in back. Advised to call contractor. Complete
Near La Puente, CA 91746
Stephen
Job Details: 08/17/2018
whirlpool washer WTW8000BW0 Ran diagnostics ok. Found worn tub bearings, basket hub, wash plate, rotor. Needs bearing kit, hub, wash plate, rotor; 1 280146 (rotor) and 1 W10820039 (hub) and 1 WPW10286241 (washplate) Bearing kit was missing locknut, washer. Used truck stock bearing kit. Replaced bearing kit, hub, wash plate. Rotor is ok. Basket was hard to remove. Cleaned tub bearing bore. Ran diagnostics- ok. Tested rinse/ spin. Fills, agitates, drains, rinses,& spins properly.
Near West Covina, CA 91790
Isidore
Job Details: 08/17/2018
MAYTAG DRYER MGDB835DW3 Noisy. Found wire coat hanger hitting drum. Removed object. Instructed customer about normal discoloration of heater box grille. Found drum seal rubbing on bulkhead bracket( rear panel ). Adjusted bracket. Tested ok. Instructed customer on normal inlet duct grille discoloration. Unit is heating, tumbling properly. Complete.
Near Covina, CA 91723
Isidore
Job Details: 08/17/2018
whirlpool refrigerator WRB322DMBW00 Tested ice maker. Ice maker is cycling, filling properly. Instructed customer to empty ice bin weekly, clean condenser 3-4 times yearly. Instructed customer ambient temp can affect ice production.unit is cooling properly. Complete.
Near Los Angeles, CA 91604
Isidore
Job Details: 08/17/2018
whirlpool freezer WRF535SWHW00 freezer cavity not flat warped inward to call customer for replacement following decision used heat gun to expand seal ok but barely touching gap much larger before, almost full 1/4 inch opening.sides and bottom appear ok , has no door tilt adjustments.
Near Beverly Hills, CA 90210
Isidore
Job Details: 08/17/2018
JENNAIR RERFIGERATOR JFC2089BEP01 found by-metal closed ok at control at CN6 orange found 120 vac to ground control WPW10317076 not working properly; ordrng 1 WPW10317076 (cntrl-elec) Removed freezer door and freezer back panel, defrost freezer installed new by-metal harness reinstalled back panel and freezer door. Removed refrigerator back panel and old control. Installed new control test operation ok at this time. Customer to wait 24 hours to allow to stabilize temperature.
Near Apple Valley, CA 92308
Cesar
Job Details: 08/17/2018
whirlpool dishwasher WDT720PADE2 Not Draining/Water Remains. Drain hose checked valve stuck in the closed position broke free and tested unit all checked good .
Near Pinon Hills, CA 92372
Cesar
Job Details: 08/17/2018
ge washer GTW460ASJWW Unit not going thru cycles, unit has bad drain pump. Replaced drain pump unit tested good. Used a WH23X24178 (pump,drain)
Near Pinon Hills, CA 92372
Cesar
Job Details: 08/17/2018
maytag drer MGDX655DW2 Loud thud when turning replaced pulley and drum wheels unit tested good at this time ; used 1 4392065 (DRYER REPAIR KIT)
Near Hesperia, CA 92344
Cesar
Job Details: 08/17/2018
frigidaire range FPGH3077RFD F23 code communications problem between UI and main control reseated connector on control and UI unplugged unit to reset electronics plugged everything back in and unit tested good let sit for 10 min and worked UI timers lights and ran oven. If code comes back order UI and main control
Near Hesperia, CA 92345
Cesar
Job Details: 08/17/2018
WHIRLPOOL WASHER WTW8000DW2 Unit not finishing cycles ran test found unit shakes even when empty also found communication error codes routed for suspension and control ; ordrng 1 W10812421 (elec.control board) and 1 W11130356 (suspension),
Near Victorville, CA 92394
Cesar
Job Details: 08/17/2018
WHIRLPOOL REFRIGERATOR WRT518SZFW00 Bottom of doors hitting bottom of cabinet liner found middle hinge and lower hinge are angled down caused by damaged to cabinet causing hinges to not sit at a90 degree to cabinet contacted tech line agreed damage to cabinet non repairable
Near Ojai, CA 93023
Aaron
Job Details: 08/17/2018
kitchenaid refrigerator KUDR204ESB00 Unit is not cooling checked the unit compressor is not producing and heat ordered part; ordrng 1 8201787 (compressor) and 1 W10163273 (drier-tube) Replaced the compressor and filter dryer recharged system , operating normal allow 24 hrs to cool down ; used 1 AF1200 (TUBE EXTENSION), and 4 R134A (4 OZ)
Near Ojai, CA 93023
Aaron
Job Details: 08/17/2018
ge dishwasher GDT635HSM0SS Unit door strike was busted replaced the strike , realigned the door to shut strait and persistent, advised the customer if it gets out of alignment again there will be a call out fee and labor to correct that is an install issue, they have flooring issue unrelated to the dishwasher but could affect it if the flooring needs to be redone ; used 1 WD13X10071 (STRIKE )
Near Thousand Oaks, CA 91320
Aaron
Job Details: 08/17/2018
whirlpool oven WFG525S0HZ0 Open oven sensor code reset and tested needs control as well ordered parts; ordrng 1 W10833885 (sensor) and 1 W11159621 (CONTROL ),
Near Moorpark, CA 93021
Aaron
Job Details: 08/17/2018
whirlpool washer WFW85HEFC1 Found a plastic piece stuck between basket and tub removed tested ops unit now works as designed.
Near Oxnard, CA 93035
Jesus
Job Details: 08/17/2018
whirlpool dryer WGD70HEBW1 Customer states that unit is not heating. Checked unit and no heat. Removed top panel and front assembly. Checked thermal fuse and was blown. Replaced fuse and coils. Cleaned out any lint inside unit for customer. Assembled unit and tested. Unit is working as designed; used 1 279834 (2 COIL GAS VALVE SET), and 1 WP3392519 (THERMAL FUSE)
Near Thousand Oaks, CA 91320
Jesus
Job Details: 08/17/2018
maytag washer MHW7000XW2 Customer states that unit is not working. Checked unit and ran diagnostics found error codes. Unplugged unit and removed back cover. Inspected mcu and found it burnt. Customer paid in full for parts. Removed back panel and installed new mcu WPW10374126 (cntrl-elec). Assembled unit and tested. Unit is now working as designed.
Near Thousand Oaks, CA 91320
Jesus
Job Details: 08/17/2018
WHIRLPOOL RANGE WFG505M0BS3 Customer states that unit bottom panel is bent. Checked unit and found the bottom bent to much. Also corners were damaged. Removed bottom and installed new W11098799 (Bottom). Unit is now working as designed.
Near Calabasas, CA 91302
Jesus
Job Details: 08/17/2018
KITCHENAID REFRIGERATOR KBSD608ESS01 Customer states that unit freezer temp can not be changed. Checked unit and pressed the freezer temp button was able to drop it down to 0. Customer pressing the minus and it doesn’t go lower. He would had to press the + sign to drop temp. Also advices them of the ambient temperature displayed when opening door. Unit is working as designed.
Near Agoura Hills, CA 91301
Jesus
Job Details: 08/17/2018
maytag washer MVWB765FW0 Check unit and found error code of overloading and too many suds Ran a few rinse cycle to get rid of the suds Ran test cycle and unit completed with no issues Showed client how to load machine machine and cycles to use depending on clothing material Also advised her to only use HE soap and how much to use
Near Calabasas, CA 91302
Jesus
Job Details: 08/17/2018
kitchenaid microwave KBMC147HSS03 Customer states that unit door is not holding up. Checked unit and door is dropping down. Removed front panel and replaced torsion spring. Assembled unit and is still dropping down. Need to order right side torsion spring. Per techline order two torsion springs. Called techline to comment and there is nothing we can do to improve the status of the door opening. Unit is working as designed.
Near Camarillo, CA 93010
Jesus
Job Details: 08/17/2018
maytag dryer MGDZ400TQ2 Customer states that unit doesn’t start. Checked unit and tested. Pressed button for 3 second and started working. Customer was not holding button down long enough to start. Unit is working as design
Near Oxnard, CA 93030
Jesus
Job Details: 08/17/2018
kitchenaid refrigerator KRFF507ESS01 Customer states that unit is not making ice. Checked unit and found the evaporator iced up. Removed drawers and evap cover. Defrosted all ice and place thermistor in the suction line tide with a zip tide. Assembled unit and tested. Unit is now working as designed.
Near Ventura, CA 93003
Hector Zuleta
Job Details: 08/17/2018
whirlpool refrigerator WRB322DMBM00 Customer states fresh food compartment getting too cold. Ordered damper control and thermistor.; ordrng 1 WPW10422363 (harns-wire) and 1 WPW10594330 (control), Replaced damper control and harness wire. Tested ok.
Near Westlake Village, CA 91361
Hector Zuleta
Job Details: 08/17/2018
jennair rerfigerator JFC2290REP00 door not closing properly. Checked unit and found left hand fresh food door too low not allowing mullion door engage completely into the pivot block. Removed door and added an spacer on the bottom door hinge to lift the door. Tested ok