Near Tehachapi, CA 93561
Patrick
Job Details: 08/21/2018
whirlpool range WFG320M0BS3 Customer complaint that the burner isn’t lighting. Checked out and it was intermittently lighting. Changed the right front burner head. Tested now working properly. Sometimes the burner can spark a few times have a delay and not want light for a couple seconds. She doesn’t understand what I’m trying to tell her ; Job completed.
Near Leona Valley, CA 93551
Patrick
Job Details: 08/21/2018
WHIRLPOOL WASHER WTW5000DW Found the unit making noise while in ops. Found bad gearcase and wash plate. Spines on both ends bad making knocking noise. Needs new washplate and gear case ; ordrng 1 W10752187 (screw) and 1 W10752283 (washplate), , Removed and replaced parts. Calibrated and ran auto test. All ops checked good ;
Near Leona Valley, CA 93551
Patrick
Job Details: 08/21/2018
WHIRLPOOL WASHER WTW5000DW Found the unit making noise while in ops. Found bad gearcase and wash plate. Spines on both ends bad making knocking noise. Needs new washplate and gear case ; ordrng 1 W10752187 (screw) and 1 W10752283 (washplate), , Removed and replaced parts. Calibrated and ran auto test. All ops checked good
Near Palmdale, CA 93550
Patrick
Job Details: 08/21/2018
MAYTAG WASHER MVWC565FW0 8/16/18 11:13: PC there 8/16 THU, 10:57 to 11:11, REQUEST MORNING APPOINTMENT Customer having issues with a burning smell. Checked under unit and found gear case leaked out oil. Parts under there are saturated in the oil and need replaced with the gearcase; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W11035751 (gearcase) and 1 W11161960 (AGITATOR) and 1 WPW10006384 (drive belt 9.88), Removed and replaced parts. Calibrated and ran an auto test. All ops checked good at time of service .
Near Palmdale, CA 93551
Patrick
Job Details: 08/21/2018
WHIRLPOOL OVEN RBS305PDQ17 Found the unit having issues with no heat. The key pad and count down for pre heat works but no heat. Elements checked good. Self clean was ran and the thermostat in the back blew. Needs new thermostat ; ordrng 1 WP9759243 (thrmst-fix),Removed and replaced thermostat. Tested unit. All ops checked good ; Job Cmpltd
Near Ridgecrest, CA 93555
Patrick
Job Details: 08/21/2018
MAYTAG WASHER MVWB850YW Found the unit with a bad bearing. Making loud grind noise. Also found hub worn out and inside piece cracked.; ordrng 1 W10820039 (hub), Found the unit with a bad bearing. Making loud grind noise. Also found hub worn out and inside piece cracked.; ordrng 1 W10820039 (hub), Found the unit with a bad bearing. Making loud grind noise. Also found hub worn out and inside piece cracked.; ordrng 1 W10820039 (hub) Removed and replaced rotor. Tested unit. Still made another knock noise. Redoing the bearing again. Removed and replaced tested again. All ops checked good ; used 1 W10435302 (BEARING)
Near Keene, CA 93531
Patrick
Job Details: 08/21/2018
KITCHENAID OVEN KSGG700ESS1 Removed and replaced parts. Regrounded. Tested and it checked good but did notice connector on harness that goes into dsi has burnt connections. Needs new harness ; ordrng 1 W10580231 (harns-wire), he top burners weren’t working no sparking. I didn’t reconnect wire from last time. Reconnected and tested unit. All ops checked good
Near Bakersfield, CA 93308
Andrew
Job Details: 08/21/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Upon arrival the fresh food is not cooling. Fresh food thermostat shorted out and took out adaptive defrost board. Unit needs new adaptive defrost and fresh food thermostat.; ordrng 1 WPW10366605 (cntrl-elec) and 1 WPW10583800 (thermostat) emoved and replaced thermostat ad defrost timer. Tested ok. Instructed Cx to give 24 hrs to temp adjust. ; Job Cmpltd
Near Bakersfield, CA 93305
Andrew
Job Details: 08/21/2018
frigidaire refrigerator LGHB2867PFLA Inspected unit and found bail arm stuck and came out of ice maker. Removed bail arm and ice bucket. Reinstalled bail arm into correct position and replaced ice bucket. Tested ice maker and it dumped ice and harvested. Unit functioning ok
Near Bakersfield, CA 93304
Andrew
Job Details: 08/21/2018
FRIGIDAIRE OVEN FFGF3047LS Upon arrival the unit would not bake. Unit was giving a f10 runaway temp code. Temp sensor shorted out and took out board. Unit needs new sensor and new control ; ordrng 1 316233903 (probe) and 1 316455410 (clock/timer), removed and replaced temp probe and control. Tested oven ok
Near Bakersfield, CA 93306
Andrew
Job Details: 08/21/2018
KITCHENAID REFRIGERATOR KBFS22EWMS9 Upon arrival start device was burned out again. Piston seized up inside compressor taking a start to base. Unit needs a new compressor; rqstng P&A on 1 W10445422 (compressor) Removed and replaced compressor and drier. Recharged with 5oz r134a. Checked temps and pressures ok. Job Cmpltd
Near Oxnard, CA 93035
Cesar
Job Details: 08/21/2018
WHIRLPOOL REFRIGERATOR WRF757SDEM00 Customer states that unit is leaking water. Checked unit and found the drain trap clogged. Removed drawers and cleared out ice and unclogged drain port with steamer. Assembled unit and tested. Unit is now working as design
Near Thousand Oaks, CA 91360
Jesus
Job Details: 08/21/2018
KITCHENAID DISHWASHER KUDS03FTSS1 Customer did not want to pay for service call. There is no authorization for me to do the work. Customer spoke to someone from whirlpool that there’s was no charge. Customer cancelled service
Near Thousand Oaks, CA 91362
Jesus
Job Details: 08/21/2018
jennair refrigerator JF42NXFXDE02 Customer states that unit is not making ice. Checked unit and found the freezer side not cooling. Removed freezer drawers and evaporator cover. Tested the fan voltage and not getting voltage. Ran test 6 on diagnostics and none of the fan are activating. Ran test 10 and unit freezer started to get a frost pattern. The freezer fan turned on but unit wiring is faulty. Moved wire and unit fan was turning on and off.
Near Simi Valley, CA 93065
Aaron
Job Details: 08/21/2018
maytag washer MHW4000BW1 Customer canceled at the door , mold not covered under contract declined to have it looked at; Job Cmpltd
Near Ventura, CA 93003
Aaron
Job Details: 08/21/2018
frigidaire range FFGW2415QSC Check operation of the unit is working as designed customers concern is that the heat that rolls out the top which is by design of this machine heats up the cabinets to about 100° 120°F which can cause damage to the cabinets eventually but the unit is working as designed and there’s nothing wrong with the performance of the mission instruct customer that this is how the unit is working and designed to work; Job Cmpltd,
Near Ventura, CA 93003
Aaron
Job Details: 08/21/2018
whirlpool freezer WRT541SZDW00 What’s your building up inside the refrigerator section found a 4 inch gap on the hinge side of the fresh food door gasket allowing a lot of moisture coming through the pressured section nothing was frozen over just had a lot of water droplets on the top end of the refrigerator heated up door gaskets to reseal the unit unit is sealed up now correctly operating normal; Job Cmpltd,
Near Thousand Oaks, CA 91320
Aaron
Job Details: 08/21/2018
refrigerator amana ASI2575FRS00 Unit is leaking in the back water line the house water line , has a split in it not the refrigerator advised customer to turn the water off and replace the house line refrigerator is working as designed
Near Simi Valley, CA 93065
Aaron
Job Details: 08/21/2018
kitchenaid oven Unit door hinge sticking and bumpers missing ordered parts ; ordrng 2 W10105790 (bumper)s and 2 W10877054 (spacer)s and 2 W11162113 (HINGE)s, Replace the oven door hinges and rubber bumper spacers tested operations unit is working as designed now; Job Cmpltd,
Near Fillmore, CA 93015
Aaron
Job Details: 08/21/2018
ge refrigerator GNE25JGKCFWW Stalled out ice maker unit not making ice , replaced ice maker tested ops unit will make ice now. Used 1 WR30X25223 (ICEMAKER ASM)
Near Santa Paula, CA 93060
Aaron
Job Details: 08/21/2018
maytag washer MVWC416FW1 Checked operation found that the unit door lock was broken and just clicking would not start running or anything replace the door latch assembly test reparations unit would now works as designed advise the customer to use way less soap and taught her how to use the machine correctly; used 1 W10838613 (LATCH)
Near Apple Valley, CA 92308
Cesar
Job Details: 08/21/2018
whirlpool refrigerator WRF991BOOM01 Complaint no water or ice tested unit found no communication between UI and Main control all wires and connections checked good all voltages checked good ran further checks found low voltage short on deli control causing computers to have problems disconnected deli control and regained communication routed for deli control ; ordrng 1 WPW10732686 (cover), Replaced cover all tested good ; Job Cmpltd.
Near Apple Valley, CA 92307
Cesar
Job Details: 08/21/2018
whirlpool refrigerator WRS325FDAM04 Ice maker not cycling has 120 v to it attempted to force cycle will not cycle routed for ice maker ; ordrng 1 WPW10300022 (icemaker) Replaced ice maker it cycled tested good ; Job Cmpltd
Near Phelan, CA 92371
Cesar
Job Details: 08/21/2018
frigidaire refrigerator FFHS2611LBRA customer stated popping sound found gears on ice maker are skipping not grabbing during cycle routed for ice maker ; ordrng 1 5303918493 (freezer ice maker), replaced ice maker tested good ; Job Cmpltd,
Near Oak Hills, CA 92344
Cesar
Job Details: 08/21/2018
kitchenaid refrigerator KBFN506ESS01 , Called WPL techline 7722459547 said to check cover make sure no air leaks and ohm thermistor. Unit will have to be defrosted or steamed. Ordering thermistor and evap cover and heat shield. Need to make sure thermistor is on suction line just past weld on evap and secured properly; ordrng 1 W10555478 (insulation) and 1 W10555480 (shield) and 1 W10667607 (thermistor), Replaced components unit tested good ; Job Cmpltd
Near La Verne, CA 91750
Tyler
Job Details: 08/21/2018
whirlpool washer WTW5000DW1 The unit is making a squeaking noise. Found loose cam pulley and coins between wash plate. Fixed and tested all works good at this time.; Job Cmpltd
Near Glendora, CA 91741
Tyler
Job Details: 08/21/2018
whirlpool dryer MGDE500VW0 Dryer will not start found start winding is bad on motor. Ordering motor and blower wheel.; rqstng 1 279787 (motor), 1 WP697772 (wheel),Customer complaint is dryer will not start found start winding is bad on motor. Removed and replaced motor and blower wheel tested all works good at this time
Near Glendora, CA 91740
Tyler
Job Details: 08/21/2018
whirlpool range WGG745S0FS02 Customers complaint is when they lean over the stove they turn the gas valves for the cooktop. Checked each valve to make sure they do not turn without being pushed in. All valves are working to factory specs. Customer is not happy with product but understands how it works. All works good at this time.; Job Cmpltd
Near Glendora, CA 91740
James R.
Job Details: 08/21/2018
Customer complaint after the temps were adjusted still not making ice. Ordering ice maker not in stock needs to be transferred.; ordrng 1 WPW10300022 (icemaker), , Customer complaint after the temps were adjusted still not making ice fast enough. Removed and replaced ice maker tested all works good at this time
Near Upland, CA 91786
Tyler
Job Details: 08/21/2018
whirlpool refrigerator WRF555SDFZ05 Customer complaint that freezer is noisy. Found evaporator fan motor is making noise. Ordering fan parts not all in stock.; ordrng 2 67006339 (grommet- f)s and 1 WP67006337 (blade- fan) and 1 WPW10276647 (motor-evap), Removed and replaced fan parts tested all works good at this time.; Job Cmpltd.
Near San Bernardino, CA 92404
Tyler
Job Details: 08/21/2018
whirlpool refrigerator WRS325FDAM04 Customers lights went out in fridge removed and replaced freezer light from truck stock, and removed and replaced flickering fridge light WPW10515058 invoice 10305829. All works good at this time.; used 1 WPW10515057 (LIGHT)
Near San Bernardino, CA 92404
Kevin
Job Details: 08/21/2018
whirlpool refrigerator WRS325FDAM04 Customer states lights went out in fridge removed and replaced freezer light from truck stock, and removed and replaced flickering fridge light WPW10515058 invoice 10305829. All works good at this time.; used 1 WPW10515057 (LIGHT)
Near Rialto, CA 92376
Tyler
Job Details: 08/21/2018
WHIRLPOOL REFRIGERATOR ED2KVEXVQ Unit is not making ice. Removed and replaced ice maker. Cycle tested all works good at this time.; used 1 4317943 (ICEMAKER)
Near Riverside, CA 92504
Kevin
Job Details: 08/21/2018
AMANA REFRIGERATOR ASD2575BRW01 Customer concerned with warm temps in RC. I found that with thermostat set to the coldest it is about 5 degrees off. Need to replace thermostat. Ordering part. ; ordrng 1 WPW10583800 (thermostat), Customer concerned with warm temps in RC. I found that with thermostat set to the coldest it is about 5 degrees off. Need to replace thermostat. Removed and replaced thermostat. Tested unit. All tests good
Near Riverside, CA 92505
Kevin
Job Details: 08/21/2018
MICROWAVE MICROWAVE MMV4205DS1 Found door switches sticking causing unit to run turntable when door is open. Removed and replaced all door switches 3 W10727360 (switch)s. Tested unit. All tests good.
Near Riverside, CA 92504
Kevin
Job Details: 08/21/2018
amana refrigerator ASD2575BRW01 Customer states there are warm temps in RC. I found that with thermostat set to the coldest it is about 5 degrees off. Need to replace thermostat. Ordering part. ; ordrng 1 WPW10583800 (thermostat), Customer concerned with warm temps in RC. I found that with thermostat set to the coldest it is about 5 degrees off. Need to replace thermostat. Removed and replaced thermostat. Tested unit. All tests good.
Near March Air Reserve Base, CA 92518
Kevin
Job Details: 08/21/2018
WHIRLPOOL REFRIGERATOR WRF736SDAB Unit making loud noise while operating and customer concerned with temps. I found loose condenser causing noise. I tightened condenser to get rid of noise. I took temp readings. Temps are 37 in RC and 0 in FC. All tests good.
Near Perris, CA 92571
Kevin
Job Details: 08/21/2018
maytag refrigerator MFI2570FEZ05 Auger on ice bucket was getting hung up. I found large ice cubes causing auger to get hung up. I leveled ice maker and tested. All tests good. Instruct customer on water pressure being a little too high
Near Perris, CA 92571
Kevin
Job Details: 08/21/2018
maytag dryer MStart switch had fallen inside of console. I opened console and reattached push to start switch. Customer had lost knob. I instructed customer the knob would not be covered and gave customer part number. Tested unit. All tests good.
Near Moreno Valley, CA 92551
Daniel Lopez
Job Details: 08/21/2018
whirlpool washer WTW5000DW1 Customer concerned with wash performance of washer. I found washplate a little loose and I tightened gearcase pulley. I also ran a calibration cycle and instructed customer on tips to improve performance. All tests good. ; Job Completed
Near Turlock, CA 95382
Douglas
Job Details: 08/20/2018
AMANA OVEN AGR5330BAS3 Unit not heating found unit was not getting gas due to safety valve being unplugged plug safety valve in unit started heating properly; Job completed.
Near Madera, CA 93638
Douglas
Job Details: 08/20/2018
frigidaire refrigerator FFHT2032TP1 Unit not cooling properly found evaporator motor was not working unit is getting power to motor removed and replaced motor unit is now cooling; Job Cmpltd
Near Madera, CA 93638
Douglas
Job Details: 08/20/2018
frigidaire dishwasher FFBD2406NS9B Called tech tried to document call with tech line tech line could not verify account would not give me a sr number stated multiple times our account number is 11160000 tech line stated does not come up text line thinks it is a plumbing issue units does drain properly just onc garbage disposal becomes dirty it back fills into dishwasher adjusted air gap again advise customer if unit continues to backfill it is a plumbing issue per tech line.
Near Ceres, CA 95307
Cruz
Job Details: 08/20/2018
whirlpool refrigerator WRT518SZFM00 Unit needs a cntrl box. Motor evap, bi-metal I already have. ; ordrng 1 W11223729 (CNRTL ELEC ) , Installed new parts ( defrost bimetal, motor evap, cntrl elec) into unit, I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine as designed, job complete.
Near Modesto, CA 95354
Cruz
Job Details: 08/20/2018
maytag refrigerator MRT118FFFH01 Unit stopped cooling. I then pulled unit out and removed back panel and found compressor to be making a loud sound and to be over heating as well, (compressor needs to be replaced) cusomter stated that unit is always running, Customer is going to purchase a used unit;
Near Patterson, CA 95363
Cruz
Job Details: 08/20/2018
FRIGIDAIRE RANGE FFGF3054TB Broil is not working and unit is leaking propane. I then installed new parts ( GRLP4 (LP CONVERISON) 5304506545 (Broil Ignitor) ) into unit, I then tested all burners and broil they are working fine, found no leaks. Job completed.
Near Modesto, CA 95350
Christian
Job Details: 08/20/2018
WHIRLPOOL REFRIGERATOR WRF560SEYM05 Found freezer panel covered with ice build up. Only issue with unit ordering part thermistor for unit. ; ordrng 1 WPW10383615 (thermistor), Installed new part into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine, Job completed.
Near Fresno, CA 93711
Ian
Job Details: 08/20/2018
kitchenaid compactor KTTS505ESS0 Found that unit had food and trash debris behind bin, not allowing bin to close or latch. Removed debris and unit now tests good and functions correctly.
Near Fresno, CA 93702
Ian
Job Details: 08/20/2018
whirlpool range WFG320M0BS Right front power burner does not ignite consistently or reliably. Remove burner and adjusted electrode closer to the ignition pilot. Unit now ignites reliably and tests good.; Job Completed.
Near Fresno, CA 93703
Ian
Job Details: 08/20/2018
whirlpool refrigerator WGD4616FW1 Tech found. that black line voltage wire to timer motor was disconnected from plastic Molex connector. Re-seated line wire, and reattached timer motor. Unit now test good and advances properly.
Near Sanger, CA 93657
Timothy
Job Details: 08/20/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 refrig light in freezer not working; dispensing crushed and when customer selects cube. Icemaker working as designed. Switch frosted. Replaced switch WP12466115SP (SWITCH).
Near Sanger, CA 93657
Timothy
Job Details: 08/20/2018
WHIRLPOOL REFRIGERATOR WRF993FIFM Unit turned off upon arrival. Asked customer what happened. They said first I’ve stopped the the fridge started warming. Found that under the deli bin was full of water indicating a defrost issue with the RC evaporator. Removed cover and found the thermistor was loose and the suction tube was pressing against the cover. Moved lines an reset thermistor. Added two extra screws on the top portion of the cover for better sealing. Reinstalled parts removed to access the evaporator. Unit operating as designed. No leaks noted.
Near Sanger, CA 93657
Timothy
Job Details: 08/20/2018
AMANA DRYER NED4655EW1 Customer states the unit is not drying correctly and the door handle is broke. Customer states the unit makes a noise when started. I could not get the unit to make the sound long enough for me to diagnose. The amount of sand in the unit might be in the seals ,causing a drag when first started. Found the vent is crushed. ; ordrng 1 W10861225 (handle), Installed handle . Tested unit . Unit checks ok. No leaks noted .; Job Completed.
Near Fresno, CA 93706
Timothy
Job Details: 08/20/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM04 Inspected unit and found the Ice Maker fill tube has an ice blockage. Removed IM and defrosted the IM and fill tube. Checked for water at the dispenser and watched the tube for several minutes. The tube did not drip once. Reinstalled the IM and forced a harvest. IM harvested normally . Freezer temps are about 5f. No leaks noted.
Near Fresno, CA 93711
Timothy
Job Details: 08/20/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM04 Customer states the unit has not made ice. Found the FC temp is 3f. The fridge is about 38f. Air measured from the freezer to the fridge is 10f. Called WPTS, checked for IM fan operation, IM fan is running. IM aside not Finnish harvest because the voltage is no longer there.; ordrng 1 W10884720 (harns-wire) and 1 W11043763 (cntrl-elec), Installed control and harness. Tested unit. IM filled correctly. No leaks noted.
Near Santa Maria, CA 93455
James
Job Details: 08/20/2018
WHIRLPOOL WASHER WTW7300DW1 Found unit with LF error code. Tested unit and found water inlet faulty. Also ordering control via service pointer. Will return 8-12 to install ; ordrng 1 W10812422 (cntrl-elec) and 1 W11173597 (HOUSING), Replaced cntrl-elec and housing. Calibrated and tested unit. Unit now functions as intended. No dents, dings or blemishes on or around unit caused by tech. ; Job Completed.
Near Lompoc, CA 93436
James
Job Details: 08/20/2018
MAYTAG REFRIGERATOR MFI2570FEZ05 Customer stated there is a high pitched noise coming from fridge. After inspection found noise is from compressor operation noise. Checked temp of both compartments fridge is at 39 degrees and freezer is at 5 degrees. Noise and operation seem normal at this time.
Near Grover Beach, CA 93433
James
Job Details: 08/20/2018
whirlpool refigerator WRF555SDFZ06 Customer had ice overflowing due to ice maker shutoff arm not responding. Installed new ice maker from truck stock. Tested unit. Ice maker is functioning properly and customer approves ; used 1 WPW10300024 (ICEMAKER)
Near Tulare, CA 93274
Enrique
Job Details: 08/20/2018
WHIRLPOOL WASHER WTW8500BW0 Inspected a whirlpool washer . Unit displaying f51 error code . Found the rotor screw backed down . I tightened the screw . Ran a quick wash test . All functions checked normal . No leaks. Job completed.
Near Avenal, CA 93204
Enrique
Job Details: 08/20/2018
maytag washer MHW3505FW1 Inspected a whirlpool front load washer . Unit leaks underneath during wash cycle . I removed the back cover , found the water is leaking from the tub . Need a new tub assembly ordrng 1 W10901030 (tub-outer) and 1 WPW10253476 (screw) and 1 WPW10340443 (bellow) ; ordrng 1 W10901030 (tub-outer) and 1 WPW10605427 (pump-water), Replaced the outer tub assembly , drain pump and screw . Tested the unit all functions checked normal . No leaks at time of service
Near , CA 93242
Enrique
Job Details: 08/20/2018
AMANA WASHER NTW4516FW1 Inspected an amana washer . Unit not powering on . I diagnosed the unit , found shorted control board . Installed new control W10888103 (Console). Performed calibration , ran a quick wash cycle test . All functions checked normal at time of service . No leaks.
Near Tulare, CA 93274
Enrique
Job Details: 08/20/2018
FRIGIDAURE MICROWAVE FFMV164LS Inspected a Frigidaire microwave . tripping the breakers . Need new switches ( shorted ) .; ordrng 1 5304464099 (switch) and 1 5304509459 (SWITCH ), Replaced the microwave switches . All functions checked normal at time of service . ; Job Completed.
Near Bakersfield, CA 93312
Erick
Job Details: 08/20/2018
KITCHENAID RANGE KCGS550ESS Spring on vavle is not engaging causing it not to ignite. Unt will need new gas valve; ordrng 1 W11209791 (VALVE) and 1 WPW10475149 (module-spk), Customer spoke with Jack at retail store. Unit is going to be replaced.
Near Shafter, CA 93263
Erick
Job Details: 08/20/2018
kitchenaid dishwasher KDTE704DPA0 Found unit powered on but no functions at display. Found main board not sending any voltage to console. Unit will need new main board and ordering console just Incase. ; ordrng 1 W10850350 (panel-cntl) and 1 W10866116 (cntrl-elec), , Installed new console first and unit is now powering on. Ran tests cycle and it passed all tests with no errors. Unit does not need main board; Job Completed.
Near Delano, CA 93215
Erick
Job Details: 08/20/2018
whirlpool washer MVWB835DW2 Found unit with water upon arrival. Ran drain pump and found it getting voltage but not responding causing it not to drain. Repalced pump. Retested it and it now cycle and drains. Job comp; used 1 W10876600 (PUMP-WATER)
Near Pixley, CA 93256
Erick
Job Details: 08/20/2018
maytag washer MVWB835DW Cycled unit through test and found it with fill error. Accessed solenoid and found it not getting voltage due to bad connector, repaired connector and secured harness to board. Retested it and it’s now filling. Unit passed diagnostics tests with no errors. Job completed.
Near Visalia, CA 93277
Erick
Job Details: 08/20/2018
amana washer NTW4516FW2 Found unit with fill error causing unit not to advance in wash. Replaced valve W11210463 (Valve). retested it and it passed all tests with no errors. Job comp
Near Visalia, CA 93277
Erick
Job Details: 08/20/2018
WHIRLPOOL REFRIGERATOR WRS325SDHZ02 Called techline and spoke with Kevin .Ran test and foundopen thermistor causing it to freeze over . Unit will need new thermistorZip tie. w10384183. User interface. ; ordrng 1 W11236848 (DIFFUSER) and 1 WPW10384183 (thermistor), Installed new parts on unit. Retested it and unit it’s now cooling. Job completed.
Near Tulare, CA 93274
Erick
Job Details: 08/20/2018
FRIGIDAIRE REFRIGERATOR FFU21F5HWB Spoke with customer and unit is still cooling just the left side is hot tot the touch.Spoke with senior tech. Unit maybe slightly over charged but recommended to replace filter drier.Will replace drier and recharged system; ordrng 1 5303305677 (drier/filter),Cycled unit and found unit over charge causing poor heat exchange. Removed refrigerant. Recharge system. Retested unit is now cooking and walls of unit are no longer hot. Job comp; Job Completed.
Near Tulare, CA 93274
Erick
Job Details: 08/20/2018
FRIGIDAIRE DISHWASHER LFBD2409LF No model or search,number sticker on unt. Cannot make any repair. Informed customer to go back to Lowe’s and get proper documentation
Near Bakersfield, CA 93313
Erick
Job Details: 08/20/2018
ELECTROLUX WASHER EFLS617SIW Cycled unit through diagnostics and found unit leaking.Found two tears in Bellow causing unit to leak. Unit will need a Bellow replaced; ordrng 1 5304516744 (BELLOW), Installed new bellow. Retested it and it passed all tests with no errors. Job completed.
Near Bakersfield, CA 93314
Erick
Job Details: 08/20/2018
frigidaire refrigerator FGHD2368TF Ran diagnostics and found rc sensor not reading causing it to over cool. Repaired connector at main board and secured main wire harness. Retested it and now thermistor is reading. Set temp to correct settings. Unit is now cooling.
Near Los Angeles, CA 91605
Kenneth
Job Details: 08/20/2018
maytag washer MVWX655DW0 Found unit not agitating due to teeth on the washplate worn out allowing washplate to just spin on the shaft. Ordering new washplate. Also hub on tub is getting worn down. Ordering new hub.; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate), Installed hub and washplate and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91356
Kenneth
Job Details: 08/20/2018
whirlpool refrigerator WRS950SIAM00 Found unit with a sealed system leak at the suction tube, prior sealed system done tech patched pieces together to create new suction line. ordrng 1 W10219381 (tube), Installed compressor and tube. And recharged system with 5.0 OZ of R134A refrigerant and tested unit. Unit is now working properly. Customer approves function at this time. No dents ins or blemishes on or around unit caused by technician. No leaks found. Pressures checked good. ; used 1 CD8404 ([Alt for AF1200]), and 5 R134A (REFRIGERANT)
Near Los Angeles, CA 91325
Kenneth
Job Details: 08/20/2018
KITCHENAID ICEMAKER KUIX505ESS1 Apon arrival unit was unplugged but customer stated unit wasn’t really cooling unit is outside I put unit in diagnosis and I believe it went threw all the functions thermistors checked okay I let unit run and compressor turned on but copper line. Ordering condenser fan motor. Fan motor not running so unit isn’t dispersing heat like it should. Rescheduled customer for Saturday 8-18-18; ordrng 1 W10124096 (fan,motor), Installed condenser fan motor and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician
Near Los Angeles, CA 91042
Bryan Dunn-Wilson
Job Details: 08/20/2018
KITCHENAID REFRIGERATOR KRFC300ESS01 Upon arrival customer states fridge is freezing drinks and fruit. Tested unit in diagnostics. Ran test 121 for damper operation. Dam functioning as designed. Ran test 141 thermistor showed open. Removed and replaced thermistor. Unit functioning as designed
Near San Marino, CA 91108
Bryan Dunn-Wilson
Job Details: 08/20/2018
whirlpool refrigerator WRX986SIHZ00 Upon arrival customer states water dripping from ice dispenser and no ice being dispensed. Inspected unit found a piece of tape not allowing door chute to close properly allowing air to create moisture and created and blockage in ice bin. Removed tape. Cleared blockage. Tested 7nit. Unit functioning as designed. Customer approves repair At this time. No dents dings or scratches caused by tech. This was not a recall completely different unit from before
Near Santa Clarita, CA 91351
Billy J.
Job Details: 08/20/2018
whirlpool refrigerator KRMF706ESS01 Customer states both refrigerator door make noise when closing it makes a click on both doors then shuts the door I believe it’s just the spring on the door closures will replace to see if new ones make same noise W11163783 W11188796 W11159608 x2; ordrng 2 BUSHINEg (BUSHING)s and 1 CLOSURE (CLOSURE) and 1 CLOSURE (CLOSURE), Removed and replaced all parts listed job complete customer inspected as well and is happy with repair
Near Los Angeles, CA 91040
Billy J.
Job Details: 08/20/2018
WHIRLPOOL REFRIGERATOR WRS315SNHM00 Customer states unit making a cricket noise on and off inspected condenser fan compresssor evaporator fan we can never diagnosis this issue cause unit won’t make noise when we are here requesting senior tech when recalled unit working as designed right now.
Near Canyon Country, CA 91387
Billy J.
Job Details: 08/20/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01 Upon arrival fresh foods evaporator is completely frozen customer states they lost all their food again they stated this is the third time this has happened thermistor has been replaced but main control not reading temp W11092503 advising to replace both controls and thermistor again W11033168 W11033168 advised customer to defrost unit for 48hours she lost all her food use autho WFUUA00DPL1; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11092503 (panel-ui), Removed and replaced both controls and relocated thermistor to correct position job complete.
Near Santa Clarita, CA 91351
Billy J.
Job Details: 08/20/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01 Upon arrival customer states that light do not come on in the freezer of fridge intermittent W10830288 called techline stated to replace control per sp jested morning; ordrng 1 W10830288 (cntrl-elec), Removed and replaced control retested job complete; Job Completed.
Near Santa Clarita, CA 91350
Billy J.
Job Details: 08/20/2018
WHIRLPOOL REFRIGERATOR GZ25FSRXYY7 Upon arrival customer stated unit not making ice found unit has bad ice maker was trying to contact office to see if I can get parts covered but no answer of course use a code to cover parts removed and replaced icemaker retested job complete retested icemaker cycled; used 1 W10882923 (ICEMAKER)
Near Santa Clarita, CA 91350
Billy J.
Job Details: 08/20/2018
whirlpool range KGSS907SSS03 Upon arrival customer stated unit is very inconsistent and sometimes will not ignite I noticed customer had a ton of pots and pans in heating drawer causing spark to go down instead of going to has instructed custmoer retested job complete.
Near Burbank, CA 91505
Raymond
Job Details: 08/20/2018
maytag dishwasher MDB4949SDH2 Upon arrival unit not getting water. Inlet valve had already been replaced. Jumped float switch unit started to fill needs switch; ordrng 1 WPW10195039 (float switch), Replaced float switch and tested unit unit functions normal now.
Near Burbank, CA 91505
Raymond
Job Details: 08/20/2018
crosley washer VAW3584GW0 Upon arrival customer stated was unit locked out and it won’t turn on. Unit won’t respond to diagnostic mode, voltage at board. Need control, also need latch.; ordrng 1 W11124710 (CONTROL) Replace latch in control calibrated and tested unit. Unit functions normal now.
Near Los Angeles, CA 91352
Raymond
Job Details: 08/20/2018
whirlpool dishwasher WDTA50SAHV0 Upon arrival customer stated unit won’t drain. Tested and found drain pump kicking on. Disconnected from garbage disposal and tested unit functions as designed. Customer has restriction in plumbing.
Near Los Angeles, CA 91352
Raymond
Job Details: 08/20/2018
Near Los Angeles, CA 91342
Raymond
Job Details: 08/20/2018
MAYTAG DRYER MGDX655DW2 Upon arrival customer states unit not heating properly. Found no vent restriction. Timed gas coils and found they only open for about 2 minutes. Needs coils.; ordrng 1 WPW10328463 (coil-valve), Replaced coils and tested unit unit functions normal now; Job Completed.
Near Lancaster, CA 93535
Patrick
Job Details: 08/20/2018
whirlpool refrigerator WRX735SDBM00 Ice maker failed for a whole week and now decide to work. Ice maker is what can cause that removed and replaced. Tested unit all ops checked good. Used a W10882923 (Icemaker)
Near Lancaster, CA 93535
Patrick
Job Details: 08/20/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 Customer stating that the ice is getting stuck in the bucket, and not dispensing all the time. Checked the unit out and the cubes are coming out properly. Customer states intermittently the cubes will not come out of dispenser. Sounds like motor or ice bucket is jamming up. Will order parts ; ordrng 1 W11185686 (ICE BUCKET ) and 1 WPW10309868 (motor), Removed and replaced parts tested unit. All ops checked good.
Near Lancaster, CA 93535
Patrick
Job Details: 08/20/2018
WHIRLPOOL MICROWAVE WMH31017AS2 Smell coming from microwave. Smells like burnt bread. Customer didn’t burn anything. Needs new magnetron. Only thing I can think of; ordrng 1 WPW10693025 (magnetron), Removed and replaced magnetron, tested unit. All ops checked good ; Job Cmpleted.
Near Lancaster, CA 93535
Patrick
Job Details: 08/20/2018
MAYTAG WASHER MVWB835DW0 Found the unit having issues with the unit making a noise. Customer just moved and now washer is upstairs. Feet not adjusted and it’s in drain pan. Adjusted per service pointer. Tested unit and sounds normal to me; Job Cmpltd.
Near Mojave, CA 93501
Patrick
Job Details: 08/20/2018
whirlpool refrigerator WRR56X18FW00 Found the unit no cool at all. Completely warm inside. No frost pattern and the compressor super hot. Didn’t have black light. Looks like a filter drier has been installed from factory. Felt for oily spots on tubing. Evap may have leak. Needs compressor and evap. ordrng 1 W10769822 (compressor) and 1 W10858281 (evaporator), Removed and replaced parts vacuumed and recharged system. Tested unit all ops checked good ; used 1 CD8404 ([Alt for AF1200]), and 1 FREON R134 (4.8 OZ )
Near Bakersfield, CA 93309
Andrew
Job Details: 08/20/2018
kitchenaid dishwasher KDFE104HPS Upon arrival of the unit was dead and full of water. If I unplugged the unit and plug it back in user interface with flash. Checked voltage leaving control board and found voltage dropping leaving control board. Removed and replaced control board unit still did not function still got the same flash. Unit needs new touchpad. , Removed and replaced user interface W11088847 (UI). Tested unit and it filled and washed. ; Job Cmpltd
Near Bakersfield, CA 93311
Andrew
Job Details: 08/20/2018
kitchenaid dishwasher KDTE404DSS0 Rail that moves lower basket in and out of dishwasher is broken. It has detached from both. Removed and replaced lower tracks W10822166 (TRACK) W10822165 (TRACK). Left and right. Tested racks ok.
Near Bakersfield, CA 93313
Andrew
Job Details: 08/20/2018
MAYTAG WASHER MVWB835DW2 Customer stated that unit would squeak when it was filling. Removed and replaced water valve W11165546 (Valve). Tested unit with hot and cold water and no squeaks ; Job Cmpltd
Near Bakersfield, CA 93313
Andrew
Job Details: 08/20/2018
whirlpool refrigerator WRS571CIHZ01 Cusomer stated ice would not dispense. Found ice lodged in chopper and also ice lodged in between bucket and ice bin holder. Removed all ice blockage and replaced bucket. Tested ice dispenser several times. Unit working ok.
Near Bakersfield, CA 93304
Andrew
Job Details: 08/20/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM00 , Cx stated frost build up in fridge. Checked FF thermistor and diffuser both working properly. Did find air returned blocked with ice. Remove ice and cleared air return and set temps to appropriate temp
Near Bakersfield, CA 93305
Andrew
Job Details: 08/20/2018
whirlpool refrigerator WRT318FMDM02 Customer stated unit leaking from bottom front right. Pulled unit and checked drain pan and found no cracks. Found drain tube not butted up against cabinet. Pushed drain tube against cabinet and leveled unit so it no longer tilts forward. Unit working as intended
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 08/20/2018
KITCHENAID REFRIGERATOR KRFF300EWH01 Customer complaints of scratch’s on the fresh food right hand side door. They send the wrong door (Left side) reordered door.; ordrng 1 LW10721540 (dor-fip), Customer checked new door before the installation, customer approved the door. Replaced right hand side fresh food door.tested ok