Near La Verne, CA 91750
Tyler
Job Details: 08/09/2018
whirlpool refrigerator WRF767SDEM00 ice maker not working and no cool. David and sons came out and defrosted evaporator last week but never tested ice maker. Found ice maker had no water. Fixed and cycle tested unit all works good at this time.;
Near Azusa, CA 91702
Tyler
Job Details: 08/09/2018
WHIRLPOOL RANGE WFG505M0BS3 burner valve would not turn and twisted breaking the knob. Removed and replaced manifold and knob W10538763 . Tested all works good at this time.
Near Pomona, CA 91768
Tyler
Job Details: 08/09/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM00 unit is frosting over. Found rails are not closing properly. Removed and replaced rails 2 WPW10120018. Tested all works good at this time
Near Fontana, CA 92335
Kevin
Job Details: 08/09/2018
WHIRLPOOL WASHER WTW5000DW0 Found unit stuck in flood condition. Main control will not allow unit to be recalibrated. Main control needs to be replaced. Ordering main control. ; ordrng 1 W10634026 (cntrl-elec),Removed and replaced main control. Recalibrated unit. All tests good
Near Fontana, CA 92335
Kevin
Job Details: 08/09/2018
WHIRLPOOL REFRIGERATOR WRF992FIFM00 Unit has frozen over RC evaporator. Need to replace evaporator cover and main control to current version level per service bulletin. Need to order parts. Customer will defrost unit prior to repair. 1 W10865825 (cntrl-elec) and 1 W10889841 (cover-evap) Unit has frozen over RC evaporator. Need to replace evaporator cover and main control to current version. Removed and replaced evap cover and main control. I moved thermistor location, moved refrigerant lines to not make contact with cover and tested door closers and seals. All tests good
Near Fontana, CA 92335
Kevin
Job Details: 08/09/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Customer concerned with temps and lights are not on. I found shorted led module in FC that shorted main led in RC. Removed and replaced RC led module and FC led module. Lights now working. I took temp readings and temps are normal. I gave customer tips to help maintain cool temps in hot weather we’re having. All tests good. I picked up part number wpw10515057 from coast invoice 10300997 and used wpw10515058 from extra I had on truck. ; used 1 WPW10515058 (LIGHT)
Near Moreno Valley, CA 92555
Kevin
Job Details: 08/09/2018
whirlpool dishwasher WDF520PADM7 Customer concerned with unit not draining all the way. I found stuck float causing water level detection issues. I fixed float and tested through diagnostic cycle. All tests good. Also informed customer it is normal to see water under filter. ; use 1 WPW10346525 (FLOAT-ASM)
Near Perris, CA 92570
Kevin
Job Details: 08/09/2018
whirlpool refrigerator WRF757SDEM00 found RC evaporator frozen over causing warm temps in both compartments. Unit needs fan harness, fan and main control to correct issue with thermistor. I removed and replaced fan motor, harness, and main control. Ice maker function didn’t return after customer defrosted unit. Failed ice maker motor. Removed and replaced ice maker assy. I cycled WPW10764668 ice maker. All tests good
Near Perris, CA 92570
Kevin
Job Details: 08/09/2018
whirlpool washer WTW8500DC Unit giving lid lock error codes and not locking lid. Found failed lid lock assy causing issue. Removed and replaced lid lock assy. All tests good. I picked up lid lock part number w10810403
Near Riverside, CA 92503
Kevin
Job Details: 08/09/2018
customer concerned with vibration of washer. I tested unit with load of towels and unit had normal vibration. Instructed customer it could be off balance loads. I did find worn agitator dogs not allowing top of agitator to move. Ordering agitator dogs. ; ordrng 1 80040 (agitator dogs),Removed and replaced agitator dogs. Tested unit. All tests good. ;
Near Lathrop, CA 95330
Cruz
Job Details: 08/09/2018
whirlpool oven RCS3014LS0 Installed new parts (2 drip bowls, elements surfs) into unit. I then found a secondary issue with unit, found left rear switch to be bad, switch will not reach temp, all 3 burners are working fine at the moment, ordering switch for unit. Scheduling customer for August 4 ; ordrng 1 WP3191472 (switch-inf), Installed new part (switch) into unit. I then tested all burners and found them to be working as designed, cx ok repair
Near Modesto, CA 95355
Cruz
Job Details: 08/09/2018
whirlpool washer WFW95HEDW0 Unit will not unlock and pump is running, found code F03E01 ordering switch for unit. ; ordrng 1 WPW10448876 (switch-wl), Installed new part (switch) into unit. I then put unit into a diagnostic test mode it completed wash drain spin lock and unlocked, checked for codes found none as well no leaks
Near Modesto, CA 95355
Cruz
Job Details: 08/09/2018
amana dishwasher ADB1400AGS1 water is still left on walls and panel, look at sd pics I then put unit into a diagnostic test mode it completed wash drain dried ck for codes found none as well no leaks, instructed cx on each cycle and what they do, what soaps to use and to read the user care guide for proper maintenance, there is nothing wrong with unit.
Near Modesto, CA 95355
Cruz
Job Details: 08/09/2018
MAYTAG WASHER MVWX655DW0 Unit does not spin properly because hub is worn out. Ordering part hub for unit. ; ordrng 1 W10528947 (drive hub kit), Installed new part ( hub) into unit. I then calibrated and tested unit in diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes found none as well no leaks
Near Hughson, CA 95326
Cruz
Job Details: 08/09/2018
whirlpool washer MHWE450WW00 Unit is displaying error code F21 tech sheet states LD and states to replace pump for unit. Ordering part water pump for unit. ; ordrng 1 280187 (pump-water), Installed new part ( pump water) into unit. I then tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes found none as well no leaks
Near Hughson, CA 95326
Cruz
Job Details: 08/09/2018
maytag washer MVWC415EW2 unit is not filling up on normal cycle. I then ck for codes found none, put unit into a diagnostic test mode it completed wash drain spin lock and unlocked, instructed on each cycle and what they do, how to load wash basket. Unit is working as designed
Near Clovis, CA 93619
Ian
Job Details: 08/09/2018
whirlpool refrigerator WRS588FIHV00 found piece of ice keeping ice bin from sitting correctly, causing auger gear not to contact. Removed ice and seated ice bin. Unit now tests good.
Near Fresno, CA 93727
Ian
Job Details: 08/09/2018
whirlpool refrigerator WRS588FIHV00 Unit has blown inverter. Need inverter board for repair.; ordrng 1 W10710090 (invrtr-box), Installed parts and unit now turns on and starts compression. Advised customer to wait 24 hours before loading.
Near Fresno, CA 93728
Ian
Job Details: 08/09/2018
frigidaire refrigerator LFSS2312TP Tech found customer has low water pressure throughout entire system from clogged filter. Customer would like filter replaced and direct shipped. No cooling issues found during time of visit, only icemaker issues caused by clogged filter
Near Fresno, CA 93728
Ian
Job Details: 08/09/2018
whirlpool washer WTW5000DW1 Thoroughly tested unit could not replicate leak. Also no evidence of water trails that would point to a leak source, but Found a slight clog in pressure hose chamber. Removed clog and recalibrated unit. Unit testing good at time of visit with no leaks. Advised customer to use washer cleaner once a month to remove buildup that may clog pressure hose.;
Near Visalia, CA 93292
Enrique
Job Details: 08/09/2018
maytag washer MVWC415EW1 unit making grinding noise . In diagnostics found shifter fault . Installed new shifter , truck stock . Performed calibration . Ran a quick wash cycle test . All functions checked normal . No leaks . ; used 1 W10913953 (ACTUATOR)
Near Visalia, CA 93292
Enrique
Job Details: 08/09/2018
whirlpool refrigerator WRF767SDEM01 loud noise inside the freezer . I found a small piece of ice obstructing the motor fan . I removed the ice , all functions checked normal at time of service
Near Tulare, CA 93274
Enrique
Job Details: 08/09/2018
whirlpool refrigerator WRF989SDAB03 RC not cooling . I found the RC evaporator is frosting up and the user interface, some numbers not displaying correctly , for example #3 looks like #1 ( shorted ) . ; ordrng 1 W10633627 (motor-evap) and 1 W10861900 (cntrl-elec) and 1 WPW10389152 (support), Replaced evaporator motor , thermistor , central electric and UI . Also removed the ice . All functions checked normal at time of service
Near Visalia, CA 93292
Erick
Job Details: 08/09/2018
whirlpool refrigerator WRF767SDEM Cycled unit and found unit with bad thermistor causing fresh food evap to over cool and frost over. Unit will need evap Assam.; ordrng 1 W11033168 (harns-wire), Installed new parts on unit. Retested it and units fan is now running Unit is cooling now cooling in both sections
Near Visalia, CA 93291
Erick
Job Details: 08/09/2018
maytag washer MHW5100DW Cycled unit and could hear noise. Accessed unit and found strut uninstalled causing basket to be off balance. Resecured all struts. Retested unit and it passed all tests with no errors.
Near Delano, CA 93215
Erick
Job Details: 08/09/2018
amana refrigerator AFI2539ERM01 Cycled ice maker and found heater not engaging causing it not to dispense any ice. Replaced ice maker. Retested it and it passed all tests with no errors. Job comp; used 1 W10882923/icemaker
Near Delano, CA 93215
Erick
Job Details: 08/09/2018
MAYTAG WASHER MHW5500FW upon arrival found units pump running and displaying f301 error indicating pressure fault error. Tested switch and found it failed causing error. Unit will need new switch.; ordrng 1 WPW10448876 (switch-wl)Installed new part on unit. Retested it through test cycle and it passed all tests with no errors. Job compIf issue persists please order new valve
Near Wasco, CA 93280
Erick
Job Details: 08/09/2018
WHIRLPOOL WASHER NTW4516FW2 Cycled unit thtroug test cycle and found it suds error causing unit not to advance in wash. Cleared code. Retested unit through test cycle and it passed all tests with no errors. Units fill tested normal operations. Explained to cust certain cycle will not allow deep fill. Unit tested normal ops. Recalibrated main control and it passed alll tests with no errors.
Near Shafter, CA 93263
Erick
Job Details: 08/09/2018
WHIRLPOOL WASHER WFW9750WW01 Cycle unit through diagnostics and found it with f21 error indicating long drain error. Found broken impeller in pump causing it not to drain. Unit will need new pumpAlso ordering vsvle incase we may need it. ; ordrng 1 280187 (pump-water) and 1 WPW10247306 (valve) Installed new parts on unit. Retested it and it passed all tests with no leaks or errors.
Near Visalia, CA 93291
Erick
Job Details: 08/09/2018
FRIGIDAIRE RANGE FPGH3077RF Cycled unit and found unit with main motor making noise causing it to make noise. Replaced fan. Retested it and unit is no longer making noise and cycling. Job comp
Near Shafter, CA 93263
Erick
Job Details: 08/09/2018
GE WASHER GTW330ASKWW Cycled unit and unit engaging but not filling. Tested diagnostics and found unit with error code 6 indicating pressure switch failing. Unit will need new board; ordrng 1 WH18X25395 (pcba 2015 le triac)Installed new board on unit. Unit would not engage. Called techline and reset personal I’d on it and it saved but still unit would,not start. After further testing found bad door latch and pump. Both will need to be repalced,; ordrng 1 WH01X24114 (LID LOCK) and 1 WH23X24178 (DRAIN PUMP), Installed new parts on unit. Retested it and it passed all tests with no errors at the time of service. Job comp.
Near Santa Clarita, CA 91321
Kenneth
Job Details: 08/09/2018
kichenaid refrigerator KSSS48QHX00 upon arrival freezer was 20 degrees I inspected drip pan and covered in oil unit has a leak in sealed system (a bend in the tubing developed a hair-line crack from vibration), major repair make 5 job count need as much labor as possible do to how large job is rich ordering all sealed system components need sealed system tech ;Removed and replaced all parts listed. Recharged unit with 7.50 Oz of r134 refrigerant. Tested unit unit is now cooling, checked for leaks no leaks found at this time, all pressures are good. cx approves repair at this time no dents dings or damages on or around the unit cause by technician Foundleak at evaporator due to faulty evaporator sent from wp. Joint where the copper meets aluminum has hairline fracture and leaking Freon. Causing no cool. Ordering evaporator and ice maker bracket. Rescheduled customer for Saturday 8-4-18 8-9 AM; ordrng 1 4388575 (evaporator) and 1 WP2256087 (bracket) Installed evap and ice maker brack
Near Santa Clarita, CA 91350
Kenneth
Job Details: 08/09/2018
whirlpool refrigerator kbfs25etss01 Found unit completely warm due to leak in sealed system line. Found unit had leak in discharge tube at rubber grommmet where it sits in drain pan to aid evaporated on process. Ordering new discharge tube. Rescheduled customer for Friday 7-27-18 AM. 3 job count. ; ordrng 2 67005680 (grommet- c)s, 7.37x2=14.74, 1 WP12866903 (tube- disc)Removed and replaced discharge tube. Removed and replaced compressor. Installed up drier. Installed grommets. Charged unit with 5 Oz of refrigerant r134a. Tested unit and unit is working properly, has full frost pattern. No leaks found unit is cooling properly. Pressures checked good. Customer approves function at this time. No dents dings or blemishes on or around unit caused by the technician. ; Job Cmpltd,
Near Los Angeles, CA 91335
Kenneth
Job Details: 08/09/2018
kitchenaid refrigerator KRFC300EBS00 kitchenaid refrigerator Found frosting inside of freezer. Found gasket not sealing correctly at the freezer compartment. Heated and properly installed gasket. Cx approves job at this time, also leveled unit raised unit. No dents dings or blemishes on or around unit.
Near Los Angeles, CA 91423
Kenneth
Job Details: 08/09/2018
WHIRLPOOL REFRIGERATOR GX5FHDXVY03 Found unit constantly running. Unit is freezing over and not going into defrost. Found unitnot reading correct temperatures. Unit will need the new main board and the wire harness to replace the thermostat and bimetal rescheduled for sat. 8-4-18 collected. 402.99 in full via cc; ordrng 1 WPW10292244 (wire harness) and 1 WPW10503278 (refer elect cont brd)Installed jazz board and freezer evap harness and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. Clogged drain line. Replaced drain line with revised. Tested unit. Unit is working properly. ; used 1 W10619951 (TUBE DRAIN)
Near Los Angeles, CA 91607
Kenneth
Job Details: 08/09/2018
KITCHENAID REFRIGERATOR KRFC704FPS00 Went to install control found unit wi5 iced over evap in fridge. Did not replace control. Ordering new evap cover. Rescheduled customer for Monday tech line call. Then will reschedule for Saturday for repair. ; ordrng 1 W11167902 (COVER), Installled control and cover and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. Also installed ice maker.
Near Stevenson Ranch, CA 91381
Kenneth
Job Details: 08/09/2018
kitchenaid refrigerator KFIS29PBMS00 Diagnosed unit and found frosted over evaporator, needs new evaporator, needs sealed system repair, will order compressor as well. S code s71233. Rescheduling for sat 7-21-18; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator), Installed compressor and evap and recharged with 5.5 oZ of r134A refrigerant and tested unit. Unit is now working properly. Customer approves function at this time. No leaks found at this time. Pressures checked good. ; used 1 CD8404 ([Alt for AF1200]), and 6 R134A (REFRIGERANT)
Near Bakersfield, CA 93309
Dane
Job Details: 08/09/2018
whirlpool washer WFW9700VW0 Upon arrival of the unit was giving an F20 fault code. Fault code meant long drain. Found drain cup plugged up. Removed obstruction from drain and tested unit. Unit functions normal now.
Near Bakersfield, CA 93307
Dane
Job Details: 08/09/2018
whirlpool refrigerator WRX735SDHZ Upon arrival unit would not dispense water. Installed new water valve and new water reservoir and tested unit. Unit functions normal now; used W11043013 (Valve) W10753488 (RESERVOIR)
Near Bakersfield, CA 93307
Dane
Job Details: 08/09/2018
whirlpool refrigerator WRF535SWHZ00 Upon arrival the unit was not cooling. Found ice buildup on evaporator restricting airflow. Defrosted unit remove and replace harness and control and tested unit. Unit functions normal now
Near Bakersfield, CA 93307
Dane
Job Details: 08/09/2018
amana oven AGR5330BAS3 Upon arrival the oven was smoking. Found the wires to igniter arcing. Removed and replaced igniter and tested unit.unit functions normal now; used 1 12400035 (IGNITER,OVEN) from stock
Near Bakersfield, CA 93307
Dane
Job Details: 08/09/2018
amana dryer NGD4700YQ Upon arrival the dryer was not heating. Found thermal fuse open. Removed and replaced thermal fuse and tested unit. Unit functions normal now.; used 1 3392519 ([Alt for WP3392519)
Near Bakersfield, CA 93305
Dane
Job Details: 08/09/2018
WHIRLPOOL OVEN WOS11EM4EB01 Upon arrival the unit was dead. Found thermal fuse open not letting voltage to display. Jumped thermal fuse and tested unit to see if it will heat. Unit would not heat. Found thermostat on back of unit open as well. Unit needs new thermal fuse and new thermostat; ordrng 1 W11025102 (fuse-thrml) and 1 W11034459 (thrmst-fix) Uninstalled unit from wall. Removed and replaced thermostat and fuse and reinstalled and tested unit. Unit functions normal now.
Near Bakersfield, CA 93305
Dane
Job Details: 08/09/2018
WHIRLPOOL WASHER WTW7300DW1 Unit is registered with a date of purchase May 10, 2017 which puts it out of warranty. Customer is going to call Maytag to get a concession. If concession comes through please send tech with shifter.
Near Bakersfield, CA 93308
Dane
Job Details: 08/09/2018
GE DRYER GDT545PGJBB Upon arrival the unit was arcing from underneath. Found the motor not seated correctly in the housing causing arcing. Remove the motor and receded and tested unit. Unit functions normal now
Near Bakersfield, CA 93308
Dane
Job Details: 08/09/2018
FRIGIDAIRE REFRIGERATOR LGHB2867PF Upon arrival the freezer icemaker was not making ice. Ice maker was getting voltage but would not cycle. Removed and replaced ice maker and tested unit. Unit functions normal
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details: 08/09/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 Cx states scratches on door happened during installation. Ordering new door due to unit only three days old cosmetic is covered for first thirty days. Did not reschedule cx due to part availability. ; ordrng 1 W11104491 (dor-fip), Removed and replaced freezer door. Unit functioning as designed. No dents dings or scratches caused by tech. Cx approves repair.
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details: 08/09/2018
maytag washer washer has a mildew smell. Upon confirming model and serial the sticker has been removed. Informed customer that I would not be able to work on unit without model and serial.
Near Los Angeles, CA 91040
Bryan Dunn-Wilson
Job Details: 08/09/2018
whirlpool washer WTW8000DW5 Upon arrival customer states when trying cold wash water comes out hot. Inspected unit. Found no error codes. Turn off water removed hoses found hot and cold reversed at inlet. Installed water lines correctly. Tested unit. Unit is functioning as designed. Customer approves repair at this time no dents dings or scratches caused by tech.
Near Los Angeles, CA 91040
Bryan Dunn-Wilson
Job Details: 08/09/2018
kitchenaid range KSGG700ESS0 Upon arrival. Removed control panel, cooktop and all burners. Removed blower. Installed new blower. Upon installation of new part seen that connections don’t fit. Part did not come with adapter. Re ordering blower. Ordering blower and ofr holder. Did not reschedule due to part availability ; ordrng 1 W10552120 (holder-orf), 73.20, 1 W11107275 (BLOWER), Removed and replaced blower with proper connections. Also replace left front orf holder. Tested unit. Preheated to 400 degrees. All functions are normal at this time. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91311
Billy J.
Job Details: 08/09/2018
Wpw10409997 apon arrival removed and replaced tub while disconnecting dispenser hoses the dispenser cracked ordering informed cx I could be back Wednesday and he was like what the fuck is going on I been waiting two fucking months cx flipped and made me feel uncomfortable I just worked 2 in a half hours for this guys to cuss at me I shouldn’t have to put up with this he stated he is calling Lowe’s to complain cx informed cx not to use unit, when I went back to sced cx he continued to scream in my face I felt threatened and made for an unsafe and uncomfortable work environment 8662849155 8887756937 micheal from Lowe’s had no idea what the process was for documenting this call for this situation also cx stated that we were 30 min late to the call the reason was the tub I received was defective again I was able to get another tub for the cx so we would not have to reschedule informed cx around 8:15 we would be 30 min late rsservicesupport@lowes.com Jennie manager at Lowe’s state to
Near Santa Clarita, CA 91351
Billy J.
Job Details: 08/09/2018
whirlpool refrigerator WRS325SDHZ01 Freezer evaporator completely frozen freezer thermistor has broken wire and is not located on break down make 2 job count need to defrost again cx lost food again as well cx is very disappointed ; ordrng 1 12002355 (FREEZER THERMISTOR), W10384183 removed and replaced thermistor defrosted unit job complete
Near Santa Clarita, CA 91354
Raymond
Job Details: 08/09/2018
MAYTAG WASHER MVWB865GW0 noise during spin cycle. Inspected and found small rock causing noise. Cleared obstruction and instructed customer on proper use and care of unit. Unit functions as designed
Near Burbank, CA 91506
Raymond
Job Details: 08/09/2018
MAYTAG WASHER MVWB755DW0 Replaced unit and tested, unit displays a switch mismatch code. Parts defective, need console board and door latch.; ordrng 1 W10810403 (lid lock assy) and 1 W10812424 (cntrl-elec) and 1 W10914560 (console), Replaced unit and tested, unit displays a switch mismatch code. Parts defective, need console board and door latch.; ordrng 1 W10810403 (lid lock assy) and 1 W10812424 (cntrl-elec) and 1 W10914560 (console),Replaced control and console. Tested unit unit functions as designed. Did not need lid lock. Job Cmpltd.
Near Los Angeles, CA 91406
Raymond
Job Details: 08/09/2018
WHIRLPOOL REFRIGERATOR WRF736SDAM14 Tested and found ice maker not cycling and burn marks on the control. UI also not functions with all switches. Needs UI, control and ice maker. 1 W10854027 (cntrl-elec) and 1 W10865869 (cntrl-elec) and 1 W11188383 (ICE MAKER), Upon removing foot panel noticed there was damage to the flooring around the unit. Upon further inspection found and documented the unit had sunk into the linoleum and is not easily accessible, , with the feet all the way up they are still on the ground. Replaced ice maker and tested unit, unit filled with water. Did not need the controls after all.
Near Los Angeles, CA 91406
Raymond
Job Details: 08/09/2018
AMANA REFRIGERATOR ASD2575BRW01 Upon arrival filter housing cover broke off. Needs housing.; ordrng 1 W10862460 (housing), Replaced housing. Tested unit. Unit functions normal now.; Job Cmpltd
Near Los Angeles, CA 91344
Raymond
Job Details: 08/09/2018
WHIRLPOOL REFRIGERATOR WRF560SEYM05 Upon arrival drain tube iced over. Defrosted drain tube and repaired duck bill. Tested unit. Unit functions as designed
Near Lancaster, CA 93536
Patrick
Job Details: 08/09/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM04 Found the unit not making ice. I checked the ops and ice maker is cycling but doesn’t fill. Sounds like it is. Found the fill cup and tube for ice maker filled with ice. Needs new valve and ice maker ; ordrng 1 W11043013 (valve), Removed and replaced parts. Only had one ice maker with me. Guide needs to be ordered. Bin will not shut ; ordrng 1 WPW10194032 (glide), Removed and replaced parts tested unit all ops checked good ; Job Cmpltd
Near Palmdale, CA 93551
Patrick
Job Details: 08/09/2018
kitchenaid dishwasher KDTE254ESS2 Found the top rack falling down needs new adjuster. Physically broken. Also the tracks need replaced with upgraded ones ; ordrng 1 W11259785 (TRACK) and 1 W11259786 (TRACK) and 2 WPW10546503 (adjuster)s, Removed and replaced parts.tested unit. All ops checked good
Near Palmdale, CA 93552
Patrick
Job Details: 08/09/2018
whirlpool refrigerator WRX735SDHZ00 Freezing items in the fridge section. Temp setting set to recommended. Unit is 37 degrees inside at time of service. Instructed on proper loading of the fridge. Do not block vent. It was blocked when I arrived. Also to keep all produce in bags with humidity set to low. Having issues with deli drawer it gets stuck and doesn’t open like the other one does ; ordrng 1 W11257202 (PAN DELI) and 1 WPW10345310 (shelf-glas),emoved and replaced parts tested unit. All ops checked good
Near Pismo Beach, CA 93449
Andrew
Job Details: 08/09/2018
frigidaire dishwasher FPID2497RF5A customer stated unit leaking in front and underneath. Pulled unit out and ran unit for 20 minutes and there were no leaks anywhere. Checked all hoses to make sure they were tight and door gasket was good and and had good seal. Reinstalled unit and leveled unit as best I could. Floor is uneven. Unit also has no air gap and drain hose is not looped. Instructed to have plumber come out and secure unit with brackets and to loop drain hose. Unit working fine and not leaking. Showed Customer that there was no water in floor.
Near Santa Maria, CA 93458
Andrew
Job Details: 08/09/2018
whirlpool washer WTW5000DW Fund unit with Pts button not always engaging thus not allowing unit to start or sometimes cancelling cycle. Ordering new cntrl elec. ; ordrng 1 W11116590 (cntrl-elec), Removed and replaced control board. Ran unit thru test cycle. Unit functions ok
Near Santa Maria, CA 93455
Andrew
Job Details: 08/09/2018
maytag washer MVWX655DW0 unit not spinning correctly. Ran through manual testing and found spin cycle to be spinning to fast do to possible bad actuator and cam. Ordering both parts; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator), Unit was outside on porch and could not test. Installed drive pulley and actuator
Near Oxnard, CA 93030
Jesus
Job Details: 08/09/2018
WHIRLPOOL DISHWASHER WDTA50SAHZ0 Customer states that unit is not drying dishes. Checked unit and no error codes found. Ran diagnostics and passed. Advised customer of proper use and to make sure she uses rinse aid. Water to unit is now hot enough. Unit need to be conditioned using affresh tablets. Advice customer to read her user care and guide for more information. Unit is working as designed
Near Oxnard, CA 93036
Jesus
Job Details: 08/09/2018
Customer states that unit is not cooling. Checked unit and got temperatures need to replace the thermostat. Ordered part. Freezer temp. 21 F/-6 C Refrigerator temp 44 F/7 C. ordrng 1 W10866230 (thermostat). Removed cover and thermostat. Installed new thermostat and assembled unit. Unit is working as design.;
Near Thousand Oaks, CA 91362
Jesus
Job Details: 08/09/2018
WHIRLPOOL OVEN WFG525S0HZ0 Customer states that unit door is broken. Checked unit and found the right side door broken. Customer want trim installed. The right part for this unit is WPW10310922. Removed trim and installed new trim. Unit is working as design
Near Thousand Oaks, CA 91320
Jesus
Job Details: 08/09/2018
MAYTAG WASHER MVWB765FW2 Customer states that unit has error code. Checked unit and ran diagnostics found error code. Ran manual tested and found the valve not working. Removed UI and valve. Installed new valve F3-E2 inlet water temp faultF8-E1 long fillF0-E4. Spin limited by water temperature
Near Fillmore, CA 93015
Aaron
Job Details: 08/09/2018
maytag washer MVWX655DW0 Unit not spinning and draining , lid lock was not engaging , replaced W10404050 (LID LOCK) tested ops normal
Near Simi Valley, CA 93065
Aaron
Job Details: 08/09/2018
WHIRLPOOL REFRIGERATOR WRF757SDEH01 Unit led lights are flickering reset the refrigerator unit is still doing it connections on the door switches good ordered light board, also fresh food evaporator is icing up as well ordered the evaporator harness ; ordrng 1 W10830288 (cntrl-elec) and 1 W11033168 (harns-wire), Replaced the parts listed tested operations after repair , ops normal and lights are not flickering working as designed.
Near Los Angeles, CA 90272
Isidore
Job Details: 08/09/2018
MAYTAG WASHER MAH5500BWQ Found and verified no cold water going in past water valve WP22003245, water valve ordered.; ordrng 1 WP22003245 (valve 94.61)Wrong part ordered reordered part WP22003834; ordrng 1 WP22003834 (water valv 81.46) Reordering water valve WP22003834 solenoid damaged/ broken off, Box looks ok tape aged maybe repacked?Removed front panel, top panel and old water valve. Installed new Water valve, reinstalled front and top panels .Test for leaks ok , test for cold and hot water ok and washer operation ok at this time
Near Los Angeles, CA 90272
Isidore
Job Details: 08/09/2018
KITCHENAID REFRIGERATOR KRFC302ESS00 Mullion came off left door removed and reinstalled test ok at this time.
Near Los Angeles, CA 90068
Isidore
Job Details: 08/09/2018
KITCHENAID OVEN KEBS208SWH00 Turn off breakers, Removed oven doors, front control panel and old appliance manager. Installed new appliance manager, reinstalled front control panel WPW10119142 and oven doors. Test oven operation at 350 degrees F. Ok at this time.
Near Baldwin Park, CA 91706
Stephen
Job Details: 08/09/2018
MAYTAG WASHER WTW4815EW1 Ran diagnostics. Had f7e6 error code. Cleared error code. Found capacitor plug loose. Recrimped terminals. Reconnected capacitor plug.Ran calibration, auto test cycle- passed. Ran manual test cycle- passed. Fills, agitates, drains, rinses, & spins properly. Advised not to use powder detergent.
Near El Monte, CA 91733
Stephen
Job Details: 08/09/2018
WHIRLPOOL WASHER WFW70HEBW2 Unit in metal storage building.Ran diagnostics . Had f3e1, f9e1 error codes. Cleared air trap. Found pump not running. Replaced drain pump. Ran quick test cycle. Fills, washes, drains, rinses,& spins properly. Advised to use less detergent. Complete.
Near Azusa, CA 91702
Stephen
Job Details: 08/09/2018
maytag microwave MMV5219DS1 Ran diagnostics. Had door open error when door is closed. Found interlock switch(es) worn. Needs interlocks, switches. Replaced interlocks, interlock switches. Load tested ok. Heating, turntable motor, blowers , keypad, lights are working properly.
Near West Covina, CA 91790
Stephen
Job Details: 08/09/2018
KITCHENAID REFRIGERATOR KFCS22EVMS8 Found ice drawer slides not pulling out all the way. Unstuck slides. Ice drawer is sliding in/ out properly. FC door is sliding in/ out properly. Complete.
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 08/09/2018
WHIRLPOOL REFRIGERATOR KRFC704FBS01 the unit is making noise when ice maker is cycling. Found water pressure is too high to unit. Customer is upset Howard’s told them this is the new Bella not the discontinued Bella. Customer said they areTaking unit back to Howard’s
Near Glendora, CA 91741
Tyler
Job Details: 08/09/2018
amana dishwasher ADB1500ADS3 dishwasher is not working. Removed and replaced sump assembly tested all works good at this time. used 1 W10902307 (pump&motor)
Near Glendora, CA 91740
Tyler
Job Details: 08/09/2018
whirlpool washer MLG2000AWW the fabric softener is not dispensing. Found dispenser clogged. Fixed and tested all works good at this time.
Near Pomona, CA 91768
Tyler
Job Details: 08/09/2018
whirlpool washer WFW7590FW0 unit is making noise and will not spin. Found rotor bolt has broken off in basket and rotor is cracked all the way around. Ordering 1 WPW10253477 (screw) and 1 WPW10453673 (rotor) and 1 WPW10737541 (tub-outer), Removed and replaced outer tub and rotor
Near Moreno Valley, CA 92555
Kevin
Job Details: 08/09/2018
whirlpool refrigerator WRF767SDEM01 Unit froze over in RC evaporator. I optimized thermistor and changed defrost cycle to basic instead of adaptive. Customer will defrost unit to get rid of any remaining ice. Doors are sealing properly and thermistors are not shorted or open. All tests good.
Near Fontana, CA 92336
Kevin
Job Details: 08/09/2018
whirlpool washer WTW7000DW0 Unit making noise in agitation. I found worn slider causing excessive noise. Removed and replaced slider. Tested unit. All tests good. ; used 1 W10734521 (SLIDER)
Near Fresno, CA 93711
Ethan Shrum
Job Details: 08/09/2018
WHIRLPOOL FREEZER KRSF505ESS01 On arriving to the customers home from a customer thermistor in control was bad replaced tested checked unit thoroughly also customer was concerned about the ice tasting funny contact a whirl pool or pool instructed me that nothing inside the unit will make two units water taste funny besides different product it is inside the unit such as meats vegetables and things of the sort etc
Near Clovis, CA 93619
Bill
Job Details: 08/09/2018
maytag dryer MEDC555DW2 Upon arriving to the customers home customer stated that the unit was making a funny noise down the dryer needed the dryer repair kit 4392065 replace parts tested unit checks good
Near Sanger, CA 93657
Ethan Shrum
Job Details: 08/09/2018
whirlpool washer NTW4516FW2 On arriving to the customers home customer stated unit was not functioning properly put unit into diagnostics found unit to have an auto fill Longfill put unit into manual mode and tested all functions of unit found unit to have clogged water valves for you to clean water valves tested unit unit checks good
Near Sanger, CA 93657
Ethan Shrum
Job Details: 08/09/2018
whirlpool dryer WED4815EW1 Upon arriving to the customers home customer stated unit will turn on but would not drive tested customers wall outlet customers outlet was not getting 240 v that’s why unit was not drying. referred customer to electrician.
Near Fresno, CA 93727
Ethan Shrum
Job Details: 08/09/2018
WHIRLPOOL WASHER WTW4900BW Upon arriving to the customers home customer stated unit made a loud noise. sound is coming from Cam pulley on the bottom of unit to be loose tighten cam pulley job is complete;
Near Fresno, CA 93727
Ethan Shrum
Job Details: 08/08/2018
WHIRLPOOL WASHER WTW4900BW Upon arriving to the customers home customer stated unit made a loud noise sound Campoli on the bottom of unit to be loose tighten can pull job is complete
Near Fresno, CA 93720
Ethan Shrum
Job Details: 08/08/2018
maytag dryer MVWC415EW Upon arriving to the customers home customer stated that the unit was bouncing around a lot found customer suspension rods to be bad replaced W10780044 tested and checked all ops normal
Near Clovis, CA 93619
Ethan Shrum
Job Details: 08/08/2018
whirlpool refrigerator GI0FSAXVY011 Upon arriving to the customers home found light switch was bad in freezer compartment replaced and tested
Near Clovis, CA 93619
Ethan Shrum
Job Details: 08/08/2018
KITCHENAID REFRIGERATOR KRFC604FSS01 Call riving to the customers home customer said the unit got dropped off yesterday never cooled found the compressor had a dead leg I did let customer know we would have to order parts customer is very very unhappy in this contacting Best Buy to have the unit exchange said this is the second time this is happened to him in less than a month he is not happy he is contacting Best Buy job complete what did i just say to him
Near Madera, CA 93638
Douglas
Job Details: 08/08/2018
MAYTAG REFRIGERATOR MFI2269DRM01 Icemaker not functioning properly removed and replaced ice maker W10882923 unit cycled and filled the unit working properly.
Near Escalon, CA 95320
William
Job Details: 08/08/2018
MAYTAG WASHER MHW5100DW0 Unit has warn bearings & seals leaking water , shocks weak. looks like they could break anytime Ordering part#W10820070, wash basket assy. 10 yr warr; part#WPW10261492, shocks $199.72, Call needs autho, repairs exceeding unit cost.will need helper on call; ordrng 1 W10820070 (wash basket assy.) and 1 WPW10261492 (shock absorber), Replaced broken shock & wash basket assy into unit, I then tested unit in a diagnostic test mode it completed wash, drain, spin, lock and unlocked, ck for codes found none as well no leaks, unit is working as designed
Near Oakdale, CA 95361
William
Job Details: 08/08/2018
KITCHENAID REFRIGERATOR KRMF606ESS01 Found segments missing from you are you display for ice cubes icon.; ordrng 1 W11043015 (panel-ui), Wrong part on work order and wrong part shipped, re- order correct part for job. Part #W10894103 ordered.; ordrng 1 W10894103 (cntrl-elec), Replaced dispenser ui brd, icon Tested ok, recaled water dispenser fill.dispenser functions tested ok;
Near Riverbank, CA 95367
William
Job Details: 08/08/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Found ice maker fill tube frozen with ice, found water dripping at fill tube, ordered water valve for unit; ordrng 1 WPW10179146 (valve-inlt), Replaced water valve, defrosted fill tub, tested water valve function, cycled ice maker, units ice maker tested ok
Near Manteca, CA 95336
Cruz
Job Details: 08/08/2018
WHIRLPOOL REFRIGERATOR WRF736SDAM10 installed new part (ice maker) into unit. I then found a secondary issue with unit, found dual inlet water valve to be bad over flowing mold, ordering dual water valve. ; ordrng 1 WPW10341329 (water valve assy), nstalled new part (valve water) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine as designed
Near Modesto, CA 95358
Cruz
Job Details: 08/08/2018
KITCHENAID OVEN KSEG700ESS2 File # 7721909787 Brittany from wp tp document this statement. Cx did not want tech to diagnose unit because cx stated that the Aqua lift is not working properly, stains are not coming off, wp sent kit to cx, cx stated that kit did work, cx stated that they read manual, cx is not happy with unit because it does not self clean. Cx want tech to document not to diagnose. ; Job Cmpltd,
Near Ceres, CA 95307
Cruz
Job Details: 08/08/2018
WHIRLPOOL WASHER MVWB765FW1 Unit is displaying LF error code. Water will not enter tub, ordering water inlet valve for unit. ; ordrng 1 W11165546 (WATER INLET VALVE ), Installed new part (valve water) into unit. I then put unit into a diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes found none as well no leaks, unit is working as designed
Near Chowchilla, CA 93610
Douglas
Job Details: 08/08/2018
FRIGIDAIRE REFRIGERATOR FFHB2740PS9A User interface display is burning out only displaying half of each number removed and replaced user interface 242058229 unit is working properly
Near Merced, CA 95348
Douglas
Job Details: 08/08/2018
maytag dryer MVWX655DW1 Sr 7722624909 called techline talked to Kevin let Kevin know the issue unit is dispensing softener on first rinse and set to second per owners manual Kevin stated since there’s no current error codes unit is operating properly called back to techline 7722625208 techline there stated there’s nothing more they can do for the unit techline said customer can call and speak to customer service whirlpool