Near Los Angeles, CA 90049
Kenneth
Job Details: 08/23/2018
KITCHENAID RANGE KSEB900ESS1 Found unit with a display displaying military time, Celsius, and Spanish as a language. Changed language to English. Temps to Fahrenheit and clock to 12 hour. Tested unit. Unit is working properly. Instructed customer on proper cookware and cleaning techniques. Answered all other questions customer had. If problem continues. Customer will need new touch display. Customer approves function. No dents dings or blemishes on. Or around unit caused by technician
Near Coalinga, CA 93210
Erick
Job Details: 08/23/2018
FRIGIDAIRE AIR CONDITIONER FFRE15L3S1 Per previous per. Compressor is faulty. Winding are out of range.comprssor is not serviceable. Job completed
Near Bakersfield, CA 93312
Erick
Job Details: 08/23/2018
WHIRLPOOL MICROWAVE WMH53520CB6 Cycled unit and found unit with bad mag causing it heat. Unit will need new mag;Installed new mag on unit. Reisnslled mcw. Retested it and now heats. Job comp.
Near McFarland, CA 93250
Erick
Job Details: 08/23/2018
GE REFRIGERATOR GFD28GBLBTS Installed new valve on unit. Retested it and it now dispense water and ice maker filled, job completed
Near Earlimart, CA 93219
Erick
Job Details: 08/23/2018
MAYTAG WASHER MVWX655DW Installed new parts on unit. Cleared drain holes on tub. Retested it through diagnostics and it passed all tests with no errors. Job complete
Near Tulare, CA 93274
Erick
Job Details: 08/23/2018
FRIGIDAIRE REFRIGERATOR FGHS2631PF Upon arrival found main board display not working causing it not to cool accessed control panel and found bad connector causing it not to power on. Repaired connector and secured main wiring harness. Retested it and panels is now workings. Fans and compressor are now running. Unit is cooling. In regards to drawer, it has been overloaded and it cracke,d warranty will not cover. Job comp;
Near Visalia, CA 93291
Erick
Job Details: 08/23/2018
WHIRLPOOL RANGE WFG505M0BS3 Found unit ignitor not engaging causing it not to ignite. Installed new parts on unit and units ignitor still not working. Units control,not sending any voltage. Board will need new to be replace.d; ordrng 1 W11126814 (CONTROL BOARD), Installed new control. Retested it and ignitor on burner are now working. Job comp; Job COMPLETE
Near Visalia, CA 93291
Erick
Job Details: 08/23/2018
WHIRLPOOL REFRIGERATOR WSF26C3EXF01 Cycled unit through diagnostics and found it with open bimetal creating lots of frost around evap cover. Tested damper and door is making clicking sound and not opening all the way. Ice maker did not fill after completing cycle. All 3 parts will need to be replaced.; ordrng 1 W11177624 (DIFFUSER ) and 1 WPW10225581 (bimetl-def) and 1 WPW10251076 (icemaker), installed new parts on units retested it and heater and damper are now cycling. Ice maker cycled and filled. Job comp; Job Cmpltd
Near Visalia, CA 93291
Erick
Job Details: 08/23/2018
whirlpool refrigerator WRF767SDEM00 Installed new parts on unit. Defrosted ic e hold up around evap. Retested it. Unit is no longer making noise, and cooling. Job complete
Near Visalia, CA 93277
Erick
Job Details: 08/23/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ Cycled unt and found fan blade hitting housing causing clicking noise. Removed and reinstalled both fan and motor. Secured housing into proper position. Ice make was not sitting correctly ice not to dispense. Realigned bin. Retested ice maker it’s working as design. Unit is no longer making noise, job comp; Job COMPLETED. Used WPW10300024 (ICEMAKER) and WPW10196393 (CONTROL)
Near Hanford, CA 93230
Enrique
Job Details: 08/23/2018
KITCHENAID REFRIGERATOR KBFN502ESS02 Inspected a kitchen aid refrigerator . RC right door not closing correctly . As per service pointer #w10670862 to order and install new door stop part #2316758 Installed hinge brackets . Now the doors close as designed . ; Job Completed
Near Hanford, CA 93230
Enrique
Job Details: 08/23/2018
kitchenaid freezer KRMF606ESS01 Replaced the freezer and refrigerator evaporator fan motor assembly . All functions checked normal at time of service . No leaks .
Near Lemoore, CA 93245
Enrique
Job Details: 08/23/2018
GE WASHER GTW460ASJWW Inspected a GE washer complaining , unit making noise during wash cycle . I diagnosed the unit , found one suspension rod disconnected . I reinstalled the suspension . Ran a drain/spin cycle . All functions checked normal . No leaks
Near Stratford, CA 93266
Enrique
Job Details: 08/23/2018
whirlpool refrigerator WRS322FDAM04 Inspected a whirlpool refrigerator, RC not cooling correctly . Need new thermostat and diffuser .; ordrng 1 WPW10151374 (diffuser) and 1 WPW10583801 (thermostat), Replaced the diffuser and thermostat . All functions checked normal at time of service . No leaks .
Near Stratford, CA 93266
Enrique
Job Details: 08/23/2018
GE WASHER GTW460ASJ8WW inspected a GE washer customer complaining , unit not spinning . Found faulty lid lock .; ordrng 1 WH01X24114 (LATCH ) and 1 WH19X24141 (HARNESS )Replaced the latch and harness . All functions checked normal at time of service . No leaks . ; Job Cmpltd.
Near Coalinga, CA 93210
Enrique
Job Details: 08/23/2018
MAYTAG REFRIGERATOR MFD2561HES Replaced the ice maker . The old ice maker was leaking . All functions checked normal at time of service . No leaks . USED A 4317943 (ICEMAKER ONLY)
Near Lemoore, CA 93245
Enrique
Job Details: 08/23/2018
MAYTAG WASHER MVWB835DW3 I diagnosed the washer . Found f8e1= long fill , f3e2= inlet water temperature fault , and f2e1= UI stuck key . I installed the central electric , UI and inlet valve . Performed calibration . All functions checked normal at time of service . No leaks.
Near Tulare, CA 93274
Enrique
Job Details: 08/23/2018
FRIGIDAIRE DISHWASHER LFBD2409LF3C No model or search,number sticker on unt. Cannot make any repair. Informed customer to go back to Lowe’s and get proper documentation. nspected a Frigidaire dishwasher . Customer complaining , broken latch . I installed the new latch . All functions checked normal at time of service . No leaks .
Near Santa Maria, CA 93458
James
Job Details: 08/23/2018
whirlpool washer WTW5000DW/01 Customer stated unit making a loud clicking noise. Inspected unit and found loud noise to be shifter switching from agitate to spin cycle. Pointed out noise and customer stated that was indeed the noise she heard. Ran auto test and manual tests and found no other loud click noises. Customer agrees that was noise she herd. Customer satisfied at this time.
Near Lompoc, CA 93436
James
Job Details: 08/23/2018
WHIRLPOOL MICROWAVE WMH31017HW2 Unit functions properly for 3 min then magnetron stops working. Ordering new magnatron, capacitor, and diode.; ordrng 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W10886077 (diode) replaced capacitor, diode, and magnatron. Tested unit and found unit now functions as intended. No dents, dings, or blemishes on or around unit caused by tech.
Near Dinuba, CA 93618
Timothy
Job Details: 08/23/2018
frigidaire refrigerator LGHB2869TF This is the second time I have been out here. The first time I drove out here it was a no show. Now this time the customer can’t be contacted but someone next door asked if I was for the refrigerator. When I get inside there are two Frigidaire units side by side. One is stuck behind a counter. Both have a bunch of stuff all around and on top of them. The person that let me in does not have a clue as to why I am here. The description of the problem does not either. This customer and the company sending me out here need to get their stuff straight before going back . The customer must have the second refrigerator moved out of the way and all the stuff around and on top of both units moved so I can actually work on the unit instead of just taking pictures and having to drive way out here to do that. This unit must be serviceable for someone to work on it . The problem must be a part failure or unit defect or the service charge collected prior to an
Near Clovis, CA 93619
Ian
Job Details: 08/23/2018
frigidaire freezer LFHB2751TF3 Ran all function test as unit was cooling properly upon arrival and no excess of frost or ice build up anywhere. Tested dispenser and icemaker functions and found no leaks. Found leak to be coming from defrost drain hose outside of defrost drain pan. The hose was sitting on top of the compressor, allowing all of the defrost water to drain directly onto the floor. Repositioned and secured drain hose. No further issues or leaks found at time of visit.;
Near Fresno, CA 93726
Ian
Job Details: 08/23/2018
kitchenaid refrigerator KRFF507EWH01 Found units fan making noise from ice build up due to excessive frost on fresh food evaporator. Tested various components and determined that excess of frost does not appear to be from a part failure, but may have resulted from door being left open for an extended period. Instructed customer to a lower unit to defrost for 24 hours to restore airflow and functionality
Near Fresno, CA 93704
Ian
Job Details: 08/23/2018
whirlpool dishwasher WDT750SAHV0 Tech found dispenser door spring broke and out of place, and dispenser door nonfunctional. Need to order dispenser for repair. ; ordrng 1 W10620296 (detergent dispenser), Check installed dispenser and tested unit for leaks and functionality. Unit now testing good with no leaks.
Near Clovis, CA 93612
Ian
Job Details: 08/23/2018
whirlpool range WFE530C0EB0 inspected unit and took pictures of areas in question. Called whirlpool, and whirlpool documented issue as cosmetic damage that does not affect function. Whirlpool states that this issue is out of warranty as it is not a functional failure. job completed.
Near Fresno, CA 93727
Ian
Job Details: 08/23/2018
frigidaire refrigerator FGHD2368TF3 Tech found that unit produces ice and has no discernible failures at time of visit. Icemaker evaporator has proper frost and temperature. Fan is good. Customer provided pictures of the amount of ice in the bucket that is produced in about a 12 hour Timeframe. The amount of ice produced is normal. Referred a customer to page 22 of owners manual, that states half of the book it will be filled in a 24 hour timeframe. Advise customer that bucket is able to fill completely in around 48 hours, but will not unless dispensed, as it will only fill the backside of the bucket, which is also stated in owners manual. No repairable failures and unit is under normal operations. This is a customer instruct.; Job Cmpltd
Near Fresno, CA 93720
Ethan Shrum
Job Details: 08/23/2018
KITCHENAID MICROWAVE KOCE500EBS06 Upon arriving to the customers home customer stated that the unit was functioning and working properly there was nothing wrong with the unit besides when she was cooking a pie dropped in the middle of the oven and she said she did wipe it clean but did not completely scrape it out there for when she Put the unit into self cleaning baked into the cabinetry of the unit unit is a cosmetic issue job is complete
Near Fresno, CA 93720
Ethan Shrum
Job Details: 08/23/2018
WHIRLPOOL REFRIGERATOR WRF535SWHZ00 Upon arriving to the customers home customer stated that everything in the back of the unit was getting colder temperatures inside of unit were freezing found dampener door was working properly needing to order thermistor and jazz board for unit job needs more work; ordrng 1 W11131391 (harns-wire) and 1 WPW10503278 (refer elect cont brd), pon arriving to the customers home replace parts tested unit unit checks good job complete.
Near Fresno, CA 93720
Ethan Shrum
Job Details: 08/23/2018
WHIRLPOOL DRYER WED49STBW1 Upon arriving at the customers home customer stated that the unit was drying but not drying properly checked air venting into venting was getting proper airflow found customers element was not heating all the way replace with new element tested unit checks good job complete; used 1 279838 (ELEMENT)
Near Fresno, CA 93737
Ethan Shrum
Job Details: 08/23/2018
WHIRLPOOL RANGE WFG515S0EB1 Upon arriving to the customer some customer stated that the burner was intermittently working I did find a date that it was bad. Upon riving to the customers home replace burners tested unit unit checks good job complete; Job COMPLETE
Near Clovis, CA 93619
Ethan Shrum
Job Details: 08/23/2018
KITCHENAID DISHWASHER KDTE104ESS4 On arriving to the customers home customer stated that the unit was not draining found drain pump and sump assembly to be bad replaced tested with no leaks job is complete; Job COMPLETED.
Near Fresno, CA 93706
Irvin
Job Details: 08/23/2018
crosley dryer VED6505GW0 dryer has no heat. Found MANUFACTURERS ISSUE hi limit thermostat was not connected. Connected test passed. All ops normal
Near Los Banos, CA 93635
Irvin
Job Details: 08/23/2018
frigidaire refrigerator FFHT1814TW0 The unit is not cooling. Evap fan motor is not operating, power to componentis good. Thermostat clip broken. Control box foam is ice blocked and saturated in moisture. Replaced thermostat, evap motor and control. Powered unit after completed assembly. Unit cycled on all components operable. ; Job completed.
Near Dos Palos, CA 93620
Irvin
Job Details: 08/23/2018
WHIRLPOOL FREEZER WRB322DMBM00 Food is freezing in fresh food section. Customer set temps to higher,colder, settings freezing. Dampner open temps set to coldest settings. From tech line set unit three come back in Wednesday morning recheck temps. See what’s happening, check door seals. Changing temps need 24 hrs at least 7722747510 /After the unit was set per techline. All checks are normal. Unit is operating properly. Temp setting was the issue. ; Job Completed
Near Dos Palos, CA 93620
Irvin
Job Details: 08/23/2018
frigidaire refrigerator FFHT2021TW0 Customer says unit is making loud noises. Found the evap motor was hitting ice buildup causing the motor to strain. Removed ice motor was hitting. Ran motor running slowly. Replaced fan harness 242213502 (Harness), harness thermostat hanging in evap area, replaced harnesss. ; Job Completed
Near Chowchilla, CA 93610
Douglas
Job Details: 08/23/2018
WHIRLPOOL DRYER WED8900BC0 Customer states unit smells like burning found unit to be impacted with Lint causing lint fire inside of unit cleaned unit out unit is working properly advise customer burning smell may take some time to go away
Near Turlock, CA 95380
Douglas
Job Details: 08/23/2018
jennair cooktop JGD8430ADB14 Found unit to have two plugged orifices causing unit to not ignite and to give off a gas smell not enough propane flowing through them to lite. Cleared orifices unit is now lighting properly
Near Turlock, CA 95380
Douglas
Job Details: 08/23/2018
whirlpool rerfigerator WRX735SDBM02 Unit leaking water found water line on back of fridge to have a crack in it cut away bad part of waterline use connector to reconnect waterline unit is working properly no more leaks; used 1 WP2198677 (1/4 CONNECTOR)
Near Merced, CA 95348
Douglas
Job Details: 08/23/2018
whirlpool refrigerator WRF767SDEM01 unit not cooling properly evap is frozen up found thermistors to be out of range not reading properly removed and replaced evaporator thermistor unit is cooling properly; used 1 WPW10383615 (THERMISTOR)
Near Chowchilla, CA 93610
Douglas
Job Details: 08/23/2018
FRIGIDAIRE REFRIGERATOR FFHB2750TD2 arrived at customers home went inside customer stated another company is working on unit they already have the doors on order please try and Bill for a trip charge; Job Cmpltd
Near Raymond, CA 93653
James R.
Job Details: 08/23/2018
KITCHENAID DISHWASHER KDTE104ESS3 F7e1 error code. Found element to be bad shorting out control. Harness has burnt spots on connectors as well. Unit needs control harness and heater; ordrng 1 W10703867 (heater) and 1 W10909703 (cntrl-elec) and 1 W11243205 (HARNESS), Replaced all parts. Unit working properly ; Job Cmpltd.
Near Raymond, CA 93653
James R.
Job Details: 08/23/2018
KITCHENAID REFRIGERATOR KRMF706ESS01 Unit needs new 4th drawer control. Not responding. Replaced all parts W10894103 (CNTRL). Unit working properly ; Job Cmpltd.
Near Ceres, CA 95307
James R.
Job Details: 08/23/2018
KITCHENAID REFRIGERATOR KRFC704FPS00 Found evap cover to be the wrong cover and control board to be out of date. Also icemaker is out of date. Ordering parts per service bulletin; ordrng 1 W10789113 (cntrl-elec) and 1 W10815735 (cover-evap) and 1 W10888882 (icemaker), R&R cover. Unit working properly ; Job Cmpltd.
Near Newman, CA 95360
James R.
Job Details: 08/23/2018
WHIRLPOOL REFRIGERATOR WRV986FDEM01 Found 4th drawer control to be shorted out causing fridge not to work properly. R&R control. WPW10677119 (CNTRL-ELEC). Unit working properly ; Job COMPLETED,
Near Newman, CA 95360
James R.
Job Details: 08/23/2018
MAYTAG WASHER MVWB835DW3 Valves not openings. R&R valves W11165546 (Valve). Unit working properly ; Job COMPLETED
Near Gustine, CA 95322
James R.
Job Details: 08/23/2018
whirlpool refrigerator WRB322DMBW00 Found filter drier to be restricted. Customer opted not to repair
Near Ceres, CA 95307
Cruz
Job Details: 08/23/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01 Installed new part ( harness wire) W11033168 (harns-wire) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working as designed, customer ok repair
Near Patterson, CA 95363
Cruz
Job Details: 08/23/2018
WHIRLPOOL REFRIGERATOR WRS586FLDM00 unit had frozen ice build up on cover and coils that caused poor cooling, customer had to shut unit off to defrost ice buildup, customer will speak with landlord about repair estimate. Customer stated that unit does not belong to him.
Near Patterson, CA 95363
Cruz
Job Details: 08/23/2018
maytag washer MHW5500FW1 Unit has no power, ck for voltage at wall outlet and found 123 AC, I then installed new pre I’d part (cntrl) into unit, tested unit in a diagnostic test mode found F03e01 sensor switch, door did not unlock and water pump kept running, ordering part sensor switch for unit. ; ordrng 2 WPW10448876 (switch-wl)s,Installed new part ( switch wl) into unit. I then tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, checked for codes found none as well no leaks, customer ok repair.
Near Patterson, CA 95363
Cruz
Job Details: 08/23/2018
whirlpool washer WTW4815EW1 File # 7722595049 from wp tp has documented notes from tech) unit has roach infestation, look at SD-QuickPic, did not install part due to the fact of roaches and eggs, found roaches at laundry room crawling on walls, floor, dryer, ; Job Cmpltd
Near Patterson, CA 95363
Cruz
Job Details: 08/23/2018
maytag dryer MVWC565FW0 cx stated that fire department came out to her home and inspected customer walls, inside living room, outside yard, and then told her it’s the washing machine that is burning, customer had disconnect plug at wall outlet, I then inspected unit and found water still i side tub, tilted unit back and found oil all over shield and floor, gearcase leaking oil) file # 7718817444 Lisa from wp tp has documented notes from tech, customer has unit inside restroom next to toilet, look at SD-QuickPics, I informed customer to place unit outside for tech to install parts, customer has no room inside restroom for tech to install parts, units need to be assessable for tech service it, customer then gotten upset, customer might call to complain ; ordrng 1 W11035751 (gearcase) and 1 WPW10427633 (pulley shield), nstalled new parts ( gearcase, belt, shield) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, cx for
Near Ripon, CA 95366
William
Job Details: 08/23/2018
whirlpool dryer RED4516FW0 Disconnected dryer vent from wall ran dryer test cycle dryer operating as designed instructed customer to have dryer vent that is vertical in their house cleaned out.
Near Modesto, CA 95356
William
Job Details: 08/23/2018
whirlpool washer WTW7000DW3 Found code F5E2, tested latch assy, found latch working intermittently, ordered latch assy for unit. ; ordrng 1 W10810403 (lid lock assy) Replaced door latch assy, Tested new latch assy. , cleared codes, ran diagnostics cycle, tested ok; Job Comppleted
Near Ripon, CA 95366
William
Job Details: 08/23/2018
KICHENAID ICEMAKER KUIX305ESS1 Ran ice maker cycle, made slab , called WP tech line. Ran diagnostics on unit, found no failures. Found ice cubes restricting the icemaker to produce. Removed the ice, ran a cycle, Unit working as designed.; Job Cmpltd
Near Visalia, CA 93291
Erick
Job Details: 08/22/2018
WHIRLPOOL WASHER WTW5000DW0 Cycled unit and found unit fill error and pressure fault error causing unit not to advance or fill. Found bad solenoid on valve causing it not to fill. Board transducer is also failing. Replaced both parts. Retested it and it passed all tests with no errors. Job completed used WPW10683603 (VALVE) and a W10634026 (CNTRL-ELEC)
Near Visalia, CA 93277
Erick
Job Details: 08/22/2018
maytag dryer MEDC215EW1 Found unit has bad timer causing it not to advance. Replaced timer WPW10185982 (TIMER). Retested it and it passed all tests with no errors. Job completed
Near Bakersfield, CA 93312
Erick
Job Details: 08/22/2018
amana waher NTW4516FW2 Cycled unit and found unit with no error codes. Cycled through test cycle and it passed all tests. Customer, not familiar with new style of washer, explained water she is heating is actually inside ring tub to balance basket.Instructed customer on proper loading,soap usage, and additional functions. Job completed.
Near Los Angeles, CA 91406
Kenneth
Job Details: 08/22/2018
whirlpool range WEG745H0FS0 Unit with an F9E0 error code. Found unit with a bad board. Ordering MC2 board. Also ordering power cord. Power cord is frayed slightly. Showing wires ; ordrng 1 W10885069 (cntrl-elec) and 1 W11023766 (cord-power), Installed control board and power cord and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on roa round unit caused by technician
Near Los Angeles, CA 91423
Kenneth
Job Details: 08/22/2018
kitchenaid refrigerator KRFC704FSS00 Found unit leaking water from under fridge drawers due to unit defrosting but water not going down drain line. Ordering new control and cover for frosted over fresh food evap; ordrng 1 W11167902 (COVER) and 1 W11169516 (CONTROL ), Installed cover and control and teste dunit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician
Near Beverly Hills, CA 90210
Kenneth
Job Details: 08/22/2018
KITCHENAID REAFRIGERATOR KRFF507ESS01 Found unit not cooling due to frost build up on fridge evap. Found unit had thermistor relocated in correct spot but not zip tied down to optimize temp readings. Zip tied thermistor down per WPL and tested unit. Unit si now working properly. Customer approves function at this time. No dents dings or blemishes on around unit caused by technician.
Near Avila Beach, CA 93424
George
Job Details: 08/22/2018
maytag washer MLG2000AWW Found washer intermently shuts off 5 minutes bad timer need to replace customer decline at this moment.no dents or dings cause by tech.;
Near Atascadero, CA 93422
George
Job Details: 08/22/2018
MAYTAG DISHWASHER MDB8959SFZ4 8/21/18 10:05: GY there 8/21 TUE, 9:31 to 10:02, Installed parts tested check out ok complete.
Near Atascadero, CA 93422
George
Job Details: 08/22/2018
jannair refrigerator JFC2290RTB00 Found refrigerator making essively noise intermittently found loud damper control need to replace . Ok to order part office to call customer wen part in.; ordrng 1 WPW10594329 (control) Installed new damper testing ok complete no dents or dings cause by tech
Near Paso Robles, CA 93446
George
Job Details: 08/22/2018
whirlpool refrigerator KRFC704FPS00 Found water still dropping off of ice maker set on diagnostics set test 120 tray flex stays stuck right side binding ok reorder ice maker. Office to let customer now wen part in.; ordrng 1 W10908391 (icemaker), Installed new ice maker tested check out ok complete. No dents or dings cause by tech
Near Paso Robles, CA 93446
George
Job Details: 08/22/2018
WHIRLPOOL RANGE WFE515S0ES0 Found stove left infinite switch burner back left going on and off bad infinite switch also found bad element surface burner need to replace ok to order part.office to call customer wen part in.; ordrng 1 WP8273994 (elmnt-surf) and 1 WPW10434452 (switch-inf), , Installed parts tested ok complete no dents or dings cause by tech.
Near Morro Bay, CA 93442
George
Job Details: 08/22/2018
MAYTAG RANGE MGR8800FZ0 Found rangeright front burner does not click found bad wire harness ok to order part . Office to call customer wen part in.w11233074 part number.; ordrng 1 WIRE HARNESS. Installed new harness test ok complete . No dents or dings cause by tech.; Job Cmpltd,
Near Bakersfield, CA 93308
Dane
Job Details: 08/22/2018
whirlpool washer WFG320M0BW2 Upon arrival door was not closing right. Removed and replaced hinge door and receivers. Unit functions normal; used W10857234 (HINGE-DOOR)
Near Bakersfield, CA 93308
Dane
Job Details: 08/22/2018
GE REFRIGERATOR ZISS420DRESS According to previous conversation with tech-support checked position of fan blade. Fan blade was positioned in the wrong place and shroud causing bad noise and compressor to get hot. Repositioned fan and tested unit. Unit functions normal now. Did not collect for part or labor because I did not install part. Returning parts office.
Near Bakersfield, CA 93306
Dane
Job Details: 08/22/2018
FRIGIDAIRE REFRIGERAOTR FFTR1821TW Upon arrival the unit was not cooling. Unit was not going into a defrost. Forest unit into defrost and found 120 getting to defrost heater but heater not getting warm. Unit needs new defrost heater; ordrng 1 242044020 (heater-defrost), Removed and replaced defrost heater and tested unit. Unit functions normal
Near Arvin, CA 93203
Dane
Job Details: 08/22/2018
WHIRLPOOL WASHER WFW7590FW0 Upon arrival the unit was banging around in the spin cycle. Called Kevin at tech-support and went over some tests. Per Kevin a tech-support unit needs new drum assembly and the suspension...; ordrng 4 WPW10261492 (shock absorber)s and 1 WPW10737541 (tub-outer), Removed and replaced shock absorbersand tub assembly and tested unit. Unit functions normal now
Near Arvin, CA 93203
Dane
Job Details: 08/22/2018
amana washer NTW4516FW2 Upon arrival the unit would not drain and wash Lou’s in wash. Found drain pump burned out and the teeth on the cam and probably worn out. Removed and replaced pump and cam and tested unit. Unit functions normal now; used 1 W10721967 (CAM)
Near Taft, CA 93268
Dane
Job Details: 08/22/2018
whirlpool refrigerator WRF535SWHW Upon arrival the fresh food gasket was torn. Unit needs new fresh food; ordrng 1 W10830189 (gasket-fip), Removed and replaced gasket and tested unit. Unit functions normal.
Near Bakersfield, CA 93301
Dane
Job Details: 08/22/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 Removed and replaced dispenser motor Wpw10309868/motor and tested unit. Unit functions normal now; Job Cmpltd
Near Pasadena, CA 91104
Bryan Dunn-Wilson
Job Details: 08/22/2018
KITCHENAID REFRIGERATOR HDHNDJSKSND Upon arrival customer states unit is not heating. Upon search to confirm model and serial found that sticker has been removed. Informed customer I couldn’t work on unit. Instructed them to contact warranty.
Near Glendale, CA 91214
Bryan Dunn-Wilson
Job Details: 08/22/2018
WHIRLPOOL REFRIGERATOR BX21VL Customer states fridge is warm and freezer is fine. Inspected unit. Found units damper is not functioning. fridge is not cooling at all. Inspected unit. Unit is completely dead. All fans are not running. Compressor is not running. Tried re booting unit. Unit still not starting. Unit needs a control board. Unfortunately all controls are discontinued. Informed cx that there was nothing we could do. Parts are discontinued
Near Los Angeles, CA 91042
Bryan Dunn-Wilson
Job Details: 08/22/2018
kitchenaid refrigerator KRFC300ESS01 Removed and replaced control, emoved and replaced harness. Unit now blowing cold air. No dents dings or scratches caused by tech. used WPW10317076 (CNTRL-ELEC) WPW10224292 (HARNS-WIRE)
Near Santa Clarita, CA 91387
Billy J.
Job Details: 08/22/2018
whirlpool dishwasher WDF520PADM7 Upon arrival customer stated unit was leaking under sink where main water line hooks up to home found hose was loose tightened and retested job complete no leaks at this time.
Near Santa Clarita, CA 91351
Billy J.
Job Details: 08/22/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM00 Upon arrival unit is full of ice cycled icemaker cycling fine tested temp in freezer it is good but ice seems to be melting checked icebox fan and found loose connection resecured and retested job complete customer states it won’t make ice for a couple days at a time temp in fridge and freezer are where they need to be;
Near Los Angeles, CA 91324
Billy J.
Job Details: 08/22/2018
KITCHENAID REFRIGERATOR KSSC48FMS01 Upon arrival customer stated making a load noise not cooling properly found refrigerator door not closing properly with air leak found air return frozen gasket is torn customer stated that gasket was changed two years ago most likely damaged liner customer needs new refrigerator door and to defrost unit for 3 days also went to raise front of unit and rod for front right leg is broken and leg is down so u cannot raise or lower legs quoted customer to replace refrigerator door. customer declined repair
Near Los Angeles, CA 91324
Billy J.
Job Details: 08/22/2018
whirlpool refrigerator WRS325FDAM04 Upon arrival customer stated housing was broke removed and replaced retested job complete .
Near Santa Clarita, CA 91321
Billy J.
Job Details: 08/22/2018
whirlpool refrigreator WRX735SDBM03 upon arrival customer states icemaker stops working found customer had very very low water pressure to unit instructed customer to call plumber also found fill tube frozen defrosted unit coed on complete if recalled pre i.d icemaker and dual valve all functions work as designed
Near Los Angeles, CA 91401
Raymond
Job Details: 08/22/2018
amana washer NTW4605EW0 Upon arrival unit banging during use. Inspected and found bad suspension. ; ordrng 1 W10780045 (suspension) Replace suspension. Calibrated and tested unit. Unit functions normal now; Job Completed
Near Los Angeles, CA 91602
Raymond
Job Details: 08/22/2018
WHIRLPOOL DRYER WGD81HEDW0 Upon arrival unit was loud screech when in use. Inspected and found bad bearings. Quoted customer for repair customer approved. Installed dryer repair kit and tested, unit functions as designed.
Near Los Angeles, CA 90039
Raymond
Job Details: 08/22/2018
ikea dishwasher IUD9500WX4 Upon arrival customer stated the dishwasher would not start and the button wouldn’t work. Inspected unit and found all switches working fine. Start button slightly warped due to age but I was able to start unit right away no issues. Put unit in diagnostic mode and found no codes, unit functions as designed. Verify proper operation of each component.
Near Los Angeles, CA 90042
Raymond
Job Details: 08/22/2018
whirlpool washer WTW4950XW2 Upon arrival water left in tub, and stopping mid cycle. Inspected and found bad gearcase, shifter and drain pump. Quoted customer for repair customer declined.
Near Burbank, CA 91506
Randy
Job Details: 08/22/2018
WHIRLPOL RANGE WFG505M0BW2 Upon arrival no bake no broil. Tested and found igniter pulling 2.8amps. Replaced igniter and tested unit still not igniting. Contacted Butch SR7722765054 and discussed. 3 volts at bake valve but no gas. Inspected gas valve and found shut bake valve. Opened vale and tested unit functions as designed, rectified all installation issues.; Job Cmpltd
Near Burbank, CA 91504
Raymond
Job Details: 08/22/2018
ikea refrigerator IX5BBEXDS00 Upon arrival customer complaint was RC not cooling properly, inspected and found magnet stuck between FC seal and cabinet causing warm air leak frosting fan. Defrosted and removed magnet, reformed gasket, tested unit. Unit functions as designed.;
Near Burbank, CA 91506
Raymond
Job Details: 08/22/2018
whirlpool refrigerator WRS325SDHW00 Upon arrival customers unit not dispensing water. Inspected and found water to home shut off. Opened water valve and tested unit. Unit functions as designed. Rectified all installation issues
Near Tehachapi, CA 93561
Patrick
Job Details: 08/22/2018
MAYTAG DRYER MGDX655DW1 Found the customer unable to start the unit. The pts switch popped out of place. Reinstalled and secured. Tested unit. All ops checked good.
Near Ridgecrest, CA 93555
Patrick
Job Details: 08/22/2018
WHIRLPOOL REFRIGERATOR WRT111SFDM04 Found the ice maker arm not coming back down after it cycles. Customer has to push down. Needs new ice maker. Removed and replaced. Tested unit all ops checked good , Called customer cause only one part could be causing issues which is the ice maker I don’t have need to order before going out ; ordrng 1 WPW10315447 (icemaker), Removed and replaced ice maker tested and. The arm dropped. Added silicone to gaps between liner and cabinet ; used 1 482338 (ADHESIVE)
Near Atascadero, CA 93422
Andrew
Job Details: 08/22/2018
WHIRLPOOL REFRIGERATOR WSR57R18DM00 Found leak at Yoder loop and drier. Removed and replaced drier. Pulled vacuum and vacuum held. Recharged unit with4.8 oz 134a. Pressures ok unit cooling
Near Morro Bay, CA 93442
Andrew
Job Details: 08/22/2018
whirlpool washer WTW5000DW1 Customer stated that drain pipe will overflow and that sink will back up. Ran unit through diagnostics and found no fault codes and auto test was fine. Drain hose is correct length. Customer has slow drain and instructed Customer to run drano down his stand pipe or call a plumber. Unit is working as intended
Near Los Angeles, CA 91343
Michael
Job Details: 08/22/2018
maytag washer MVWX655DW1 Top wash ring had come loose and was making noise.Removed top panel and installed top ring in place. Secured top panel and ran unit through auto service test. All ops normal. Job complete.
Near Los Angeles, CA 91306
Michael
Job Details: 08/22/2018
WHIRLPOOL DISHWASHER WDT720PADM2 Customer states water will not go down. No airgap in home. Customer has improper power cord (approx 14”) wired to unit with incomplete neutral wire exposed. Cord is plugged into a small gray 3-1 adapter and then is plugged into extension cord ran behind a active cooking hot range.Cx unplugged unit behind DW so tech was forced to remove unit to fix power cord.Tech removed drain pump and works as intended. Tech found drain hose is obstructed and instructed cx to replace drain hose and install air gap. Tech also observed cx has been using rinse aid in place of soap in the dispenser while leaving rinse aid reservoir empty. Tech instructed importance and provided free samples of soap to cx. Wrote down instructions for cx to purchase drain hose and air gap from home Improvement store. Unit ops as intended. Job complete
Near Los Angeles, CA 91367
Michael
Job Details: 08/22/2018
WHIRLPOOL WASHER WTW8600YW0 Lid is dislodged from panel/hingeNeeds new lid assembly W10842924; ordrng 1 W10842924 (lid), Tech removed damaged lid and hinges. Upon removing hardware one of the lid hinge screws twisted in half. Cannot use unit without this screw. P/n WPW10442074 ordrng 2 WPW10442074 (screw)s, 8/21/18 14:08: MM there 8/21 TUE, 13:53 to 14:03, Installed screws into lid. Lid now operates as intended. No other issues noted with unit. Ops as intended job complete
Near Los Angeles, CA 91356
Michael
Job Details: 08/22/2018
WHIRLPOOL REFRIGERATOR WRS588FIHZ00 dispenser does not give ice.Tech verified no power to auger. Removed and replaced auger motor and still have no power to auger motor.Tech found ,lower harness on left door has several broken wires in the lower harness needs new door.Stainless freezer door LW11037733Office to please contact customer when parts arrive to complete repair.; ordrng 1 LW11037733 (FREEZER DOOR STAINLESS)
Near Los Angeles, CA 91356
Michael
Job Details: 08/22/2018
whirlpool icemaker GI15NDXZS2 Found ice maker unplugged and growing mold inside cabinet. customer is unhappy with product and is vocal about t.Tech plugged unit in and unit began to fill with water and did not stop. Verified again that Customer did not get the extra drain pump she needs for unit to operate. Gave cstomer the part # and she states she is going to return unit to Home Depot.
Near Calabasas, CA 91302
Danny
Job Details: 08/22/2018
JENNAIR REFRIGERATOR JUD278DBESS00 No power on top drawer panel Found side panel harness broken Need to order parts Client agreed to get unit repaired ; ordrng 1 WP2310340 (harns-wire), No power Replaced harness Reinstall drawer Unit is working and cooling properly
Near Moorpark, CA 93021
Danny
Job Details: 08/22/2018
JENNAIR REFRIGERATOR JS48PPFXDA Making loud noises Found top evaporator cover full of ice Drain pan is leaking water Service bulletin r8178735. Was able to stop loud noise Need to order part and rs call Provided cod estimate to client , Client agreed to get unit repaired.ordrng 1 W10199915 (pan-drip) Leaking water and freezing and hitting fan blade Install new pan drip kit Reinstall evap cover Set unit to proper tempTest drain pan with a cup of water and it’s draining properly.
Near Simi Valley, CA 93065
Danny
Job Details: 08/22/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Found unit leaking from drier valve Replaced and install new drier from truck stock Completed sealed system repair Unit hold vacuum No leaks found Reinstall fridge and unit powered up and started to cool ; used 1 WPW10143759 (DRIER ASSY)