Near Redlands, CA 92374
Daniel P.
Job Details: 08/27/2018
WHIRLPOOL WASHER WGT3300XQ3 Washing machine water level switch not working verified medium size load selection not working needs pressure switch will order estimate approved by maintenance supervisor Dan.; ordrng 1 WPW10544357 (switch-cyc), washing machine water level switch not working verified medium size load selection not working needs , installed new load size switch tested checks ok call completed.
Near Riverside, CA 92507
Kevin
Job Details: 08/27/2018
whirlpool refrigerator WRX735SDHV00 Freezer had frost everywhere in freezer. I defrosted the ice and tested rails and door gaskets. All tests good. Instruct customer on making sure door gets shut all the way to prevent this issue from happening again.
Near Riverside, CA 92506
Kevin
Job Details: 08/27/2018
WHIRLPOOL DISHWASHER WDF520PADM7 Unit not washing. I found voltage to wash pump but wash pump not coming on. Failed motor/sump assy. Ordering part. ; ordrng 1 W11025157 (pump&motor), Unit not washing. I found voltage to wash pump but wash pump not coming on. Removed and replaced sump and motor assy. Tested unit. All tests good.
Near Perris, CA 92570
Kevin
Job Details: 08/27/2018
MAYTAG WASHER MVWC565FW1 Customer concerned with wash performance. Customer described fabric softener stains. I found loose agitator which could be causing early release of softener. I tightened agitator and gave tips on softener use. I recalibrated main control and tested. All tests good
Near Perris, CA 92570
Kevin
Job Details: 08/27/2018
roper dryer RGD4516FW0 Unit not heating. I found gas to gas valve but gas valve, coils working but plungers not opening. Failed gas valve. Ordering gas valve assy. ; ordrng 1 W10823508 (burner-gas), Unit not heating. I found gas to gas valve but gas valve, coils working but plungers not opening. Failed gas valve. Removed and replaced gas valve assy. Tested unit. All tests good.
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 08/24/2018
whirlpool dryer WGD5000DW3 Customer complaints of dryer not heating. Checked unit and found open gas valve coil. Customer requesting morning service they leaving town; ordrng 1 WPW10328463 (coil-valve) Replaced thermal fuse and coils. Tested ok; Job Completed.
Near Los Angeles, CA 91307
Michael
Job Details: 08/24/2018
kitchenaid range KSGB900ESS2 NOT A RECALL Unit was not installed when repair was made, house was under construction.Customer states oven door is crooked and rubs when opens.Unit was not in this condition when tech left after repair.Tech opened oven and found card board boxes stuffed into cavity. Removed boxes and oven door operates as intended and is no longer crooked. Unit ops as intended. Job complete.
Near Los Angeles, CA 91367
Michael
Job Details: 08/24/2018
KITCHENAID REFRIGERATOR KRFF300ESS01 Customer states drawer is broken on new unit.Tech found lower drawer does not roll easy. Right side rail is broken.Removed and replaced right side drawer rail. Drawer now slides easily open and close. Unit ops as intended job complete; Job Completed
Near Los Angeles, CA 91406
Michael
Job Details: 08/24/2018
KITCHENAID DISHWASHER KDTE234GPS0 Game show prize damaged during shopping. Control is damaged.Manufacturer has shipped completed a new stainless door skin. Completed still needs black control assembly W11165148. Door needs to be installed on arrival. ordrng 1 W11165148 (CONSOLE CONTROL), Removed damaged front panel and control. Installed new stainless door wrap and swapped over all parts to new door. Installed door and control. Unit door now opens and closes with no issues and looks ready to be installed. Unit not tested due to physical damage to control and outer door wrap. And unit is located in the middle of a warehouse with no access to hook ups. Job complete.
Near Lancaster, CA 93535
Patrick
Job Details: 08/24/2018
WHIRLPOOL REFRIGERATOR WRX986SIHV00 Found the unit having issues with the units ice maker not making ice properly and moisture and ice build up in fridge. Ice box fan no ops running really low. Ice not maintaining in the bucket. Melts fast. Needs ice maker and ice box fan. Also needs new adapter for moisture and ice build up I the fresh food section. Also lights not working. Intermittent ops. Needs new board to fix that per service pointer W11218221; ordrng 1 W10612142 (adapter) and 1 W10830288 (cntrl-elec) and 1 W10846539 (ICE BOX FAN), s Removed and replaced parts tested unit all ops. Checked good ; Job Completed
Near Palmdale, CA 93550
Patrick
Job Details: 08/24/2018
WHIRLPOOL REFRIGERATOR W5TXEWFWQ01 Customer having issues with the unit freezing the food in the fridge section. Fridge running for long periods of time. Needs new thermostat. Removed and replaced and advised to keep food in fridge away from vent ; Job Completed. used 1 WPW10567140 (THERMOSTAT)
Near Palmdale, CA 93551
Patrick
Job Details: 08/24/2018
kitchenaid dishwasher KDPE334GBS0 Found the customer having issues with the unit not drying properly. Checked blower and it isn’t coming on in test mode. Need to order. Also filled up rinse aid that wasn’t the main problem though ; ordrng 1 W11228135 (VENT), Removed and replaced fan. Tested unit all ops checked good ; Job Cmpltd
Near Burbank, CA 91504
Raymond
Job Details: 08/24/2018
kitchenaid dishwashwer KUDE70FXSS5 Upon arrival Customer complaint was jet dry would not fill in the dispenser, Inspected and found that dispenser was bad, replace dispenser and filled dispenser with jet dry. Customer also wanted dishwasher real level due to prior issue of it being installed incorrectly, informed Customer warranty does not cover this type of labor. Quoted Customer for repair Customer approved level unit and tested unit worked as a design, Customer had countertop installed with a piece of plywood pushing on tub informed Customer a Carpenter had to take care of that repair, unit operating as designed. Customer then refused to pay and her son started yelling at Andrew. We left. Customer owes 115 for quoted and approved labor; Job Complete
Near Los Angeles, CA 91405
Raymond
Job Details: 08/24/2018
whirlpool washer WTW7000DW0 Upon arrival cx complaint was unit not working. Found console not responding. Replaced console and tested unit functions as designed.; Job Cmpltd
Near Los Angeles, CA 91311
Billy J.
Job Details: 08/24/2018
MAYTAG WASHER MVWC415EW2 Upon arrival customer states making a noise unit sounds completely normal again will guess at this since we have no techline removed and replaced gearcase tested this gearcase sounds terrible it’s defective customer will not have a unit now customer requested me to install old gearcase I stated no requesting extra labor since gearcase needs to be replaced again not my fault I got a bad part customer is unhappy since they don’t have washer now w11035747 W10832724 W10721967 W10528947 ordrng 1 W10528947 (drive hub kit),1 W10721967 (drive pulley)1 W10832724 (drive motor),1 W11035747 (gearcase), upon arrival removed and replaced all parts listed retested job complete.
Near Santa Clarita, CA 91321
Billy J.
Job Details: 08/24/2018
MAYTAG DRYER MGDX655DW2 Upon arrival cx stated they would run timed dry for about 30 minutes and unit would still be running 3 hours later found unit had bad timer removed and replaced retested job complete
Near Castaic, CA 91384
Billy J.
Job Details: 08/24/2018
MAYTAG WASHER MVWB880BW0 W10435302 w10853723 105.51 104.31 apon arrival removed and replaced bearing and valve retested job complete no leaks dings or scratches at this time on unit found leak at main valve at home instructed cuatomer to call plumber or replace himself job complete; used 1 W10435302 (BEARING)
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details: 08/24/2018
jennair refrigerator JS48NXFXDE01 Upon arrival cx complaint was no ice. Tested and found ice maker not cycling, replaced ice maker and tested, ice maker cycles but no actuation from water valve. Needs valve. ; ordrng 1 WP2307650 (valve-inlt), Upon arrival cx states no ice production. Jumped ice maker. I maker cycled but did not fill. Inspected unit. Removed water line and no water was coming from hose. Dropped the fridge pulled fridge out and found that the water line was linked behind the unit. Removed kink and instantly ice maker filled with water. Reinstalled built in. Unit now functioning properly. No dents dings or scratches caused by tech. Please request double labor. Had to uninstall and reinstall built in fridge ; Job Cmpltd
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details: 08/24/2018
whirlpool washer WTW5000DW0 Customer stated they canceled appointment. No service needed said we were expensive. ; Job Completed
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details: 08/24/2018
whirlpool refrigerator WRT541SZDW00 Upon arrival customer states water in dripping from freezer onto top shelves of fridge. Found evap cover with ice. Evap motor is not running. Ordering evap motor and upgraded blade; ordrng 1 WP2163777 (blade-fan) and 1 WP2315539 (motor-evap), Removed and replaced evap motor and fan blade. Unit now functioning as designed. No dents dings or scratches caused by tech. ; Job Completed
Near Sierra Madre, CA 91024
Bryan Dunn-Wilson
Job Details: 08/24/2018
kitchenaid dishwasher KUDS35FXSS4 Replace old adjuster with new metal kit. Tested unit. Unit functioning as designed. Customer approves repair at this time. No dents dings or scratches caused by tech.
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details: 08/24/2018
kitchenaid refrigerator KSC24C8EYY02 Upon arrival cx states fridge is cooling fine. Fridge just drips Nd burps from water dispenser and snack drawer inside of fridge is broken. Inspected dispenser informed cx that a few drips and the burp was just air in line. Cleared air dispenser functioning as designed. Ordering cx a snow drawer. Rescheduled cx for 8/21 ; ordrng 1 WPW10542037 (pan-snack),
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details: 08/24/2018
KITCHENAID DISHWASHER KUDE48FXBL upon arrival customer states hearing clicking during drain cycle. Removed drain up found coin inside drIn pump. Removed coin and reinstalled drain pump. Tested unit. Unit functions as designed. Customer approves repair At this time. No dents dings or scratches caused by tech
Near Bakersfield, CA 93308
Dane
Job Details: 08/24/2018
WHIRLPOOL REFRIGERATOR MFX2876DRM02 , Upon arrival the fresh food was not cooling. Found fresh food defrost sensor shorted. Removed and replaced sensor and defrosted evap. Unit functions normal now.; Job Cmpltd. used a W11087438 (Motor Evap)and a WPW10389152 (SUPPORT)
Near Bakersfield, CA 93305
Dane
Job Details: 08/24/2018
GE DRYER GTD42GASJWW pon arrival unit was making a scraping noise while it was running. Found the blower wheel not properly secured onto motor shaft causing it to rub and scrape against the housing. Remove front panel and top and secured blower wheel. Reassembled machine and tested unit. Unit functions normal now; Job Cmpltd
Near Bakersfield, CA 93306
Dane
Job Details: 08/24/2018
WHIRLPOOL MWASHER GHW9200LQ0 Upon arrival the unit would not drain. Drain pump was making an awful noise and would not pump out the water. Found broken impeller blade inside drain pump. Removed and replaced drain pump and tested unit. Unit functions normal now used 280187 (PUMP-WATER)
Near Bakersfield, CA 93306
Dane
Job Details: 08/24/2018
FRIGIDAIRE REFRIGERATOR LFSS2612TF pon arrival the unit was not making ice. Found icemaker fill tube frozen and caused the icemaker motor to burn out. Fill tube was frozen due to faulty Silla Noyd on water valve. Removed and replaced water valve and icemaker and tested unit. Unit functions normal now; Job Completed
Near Bakersfield, CA 93306
Dane
Job Details: 08/24/2018
MAYUTAG DRYER MGD6000XW Upon arrival the dryer was squeaking. Found rollers and pulley is faulty. Removed and replaced all parts and dryer repair kit and tested unit. Unit functions normal now; Job Completed
Near Lamont, CA 93241
Dane
Job Details: 08/24/2018
MAYTAG WASHER MVWC425BW0 Upon arrival the unit with bang in the spin cycle. Tested suspension and suspension failed test. Removed and replaced suspension W10780044 (SUSPENSION) and tested unit. Unit functions normal now JOB COMPLETED
Near Clovis, CA 93619
Chris
Job Details: 08/24/2018
FRIGIDAIRE FREEZER FGHC2331PFAA Customers Issue is water was overflowing from the ice maker going down back wall and then icing up drain pan. Causing multiple issues. Found icemaker heater not Functioning there for water was spilling onto frozen ice and dripping down the back wall. Also pulled back panel off inside the freezer Deice the drain pan so water can properly drain. Tested all functions everything checks out good. Job complete;
Near Clovis, CA 93619
Chris
Job Details: 08/24/2018
kitchenaid refrigerator KRMF706ESS01 On today’s visit replaced main control board in back of unit.Tested for proper function Everything checked out. Job complete
Near Clovis, CA 93619
Chris
Job Details: 08/24/2018
kitchenaid refrigerator KRMF706ESS01 On today’s visit replaced main control board in back of unit.Tested for proper function Everything checked out. Job complete WPW10675033 (control)
Near Fresno, CA 93727
Chris
Job Details: 08/24/2018
KITCHENAID REFRIGERATOR KRFC704FPS00 On today’s visit first deiced Coil then removed and installed new evap cover with fan and thermistor. Also replaced control board in back of unit Due to not having the correct Up to date version.Reinstall all shelves and paneling. Then power and refrigerator back on set proper temperatures everything checks out good. Also called Whirlpool tech line talked to Leon got a SR# 7722784352.So that it’s documented on when I replaced and what the issue was. Job complete
Near Fresno, CA 93727
Irvin
Job Details: 08/24/2018
WHIRLPOOL REFRIGERATOR WRF757SDEM00 whirlpool refrigerator Customers issue is that they’re having temperature concerns in refrigerator compartment and also icemaker is not functioning. Upon arrival I found a refrigerator coil iced up Restricting airflow causing cooling issues Ordering parts listed per technical service pointer.W10772228D. When parts come in will return and install.Requesting a 2 call count On return visit. Also make sure customer powers off refrigerator the night before. Thanks Chris; ordrng 1 W10633627 (motor-evap) and 1 W10807388 (cntrl-elec) and 1 W10864269 (cntrl-elec) and 1 W10902214 (thermistor) and 1 WPW10248595 (control) and 1 WPW10389152 (support) and 1 WPW10501260 (cover-evap), On return visit first deiced coil in refrigerator compartment so I could remove evap cover to gain access to fan motor and thermistors. Also replaced main control board behind refrigerator and also user interface. Installed new cover reinstalled all paneling and shelving. Set refriger
Near Fresno, CA 93711
Irvin
Job Details: 08/24/2018
WHIRLPOOL FREEZER WZF79R20DW00 Over temp alarm will not go off. Asked if food was thawing unsure. On arrival the alarm was on reset observed during service. Found two pointers concerning alarm, but serial number not in range. Called tech line- AUSTIN has notes on file from previous visits. Informed of service pointers but out of serial number range. Controls replaced said unlikely repeated issue ambient temp allowance at 90 moving to cooler area would solve issue. Per WHIRLPOOL MOVE UNIT TO COOLER LOCATION, 7722489537. Informed Customer of WP request, basically said can’t no room in the home. Said then get fans and have them blowing around unit. ; Job Cmpltd
Near Madera, CA 93636
Irvin
Job Details: 08/24/2018
maytag washer MVWP575GW0 The washers gear case has oil leak. Removed failed gearcase, replaced component. Completed reassembly. Powered unit and calibrated passed. No leaks all ops normal. ; Job Cmpltd
Near Madera, CA 93636
Douglas
Job Details: 08/24/2018
ge cooktop JP3030DJ3BB Customer states to rear burner is intermittently work found infinity switches we’re not sending proper voltage out need to replace three switches right front burner also sometimes has issue; ordrng 3 WB24X22341 (infinite switch)s Removed and replaced all three burnt and Finity switches unit is working properly; Job Cmpltd
Near Madera, CA 93638
Douglas
Job Details: 08/24/2018
whirlpool dryer WED7300DW0 Dryer not heating properly found unit to have a blown fuse removed and replaced fuse it is now heating properly; used 1 WP3392519 (THERMAL FUSE)
Near Merced, CA 95340
Douglas
Job Details: 08/24/2018
maytag dryer MEDB835DW4 Unit not working found unit to have a blown thermal fuse removed and replaced thermal unit is now heating properly; used 1 WP3392519 (THERMAL FUSE)
Near Madera, CA 93637
Douglas
Job Details: 08/24/2018
whirlpool washer WTW5000DW1 not getting water from water valve not dispensing probably . both waterlines are on and have good water pressure has bad cold water valve removed and replaced valves unit is working properly; used 1 W11210459 (VALVES)
Near Madera, CA 93638
Douglas
Job Details: 08/24/2018
whirlpool washer MHW5500FW1 Unit not draining drain pump hot to the touch drain pump is clear motor is out removed and replaced drain pump unit is working properly; Job Cmpltd used a WPW10605427 (PUMP-WATER)
Near Turlock, CA 95380
James R.
Job Details: 08/24/2018
maytag dryer MVWB835DW0Unit still doing same thing. TL says that there is something wrong in the wiring of the house due to the jumping around of the voltage from neutral to ground.Called TL again due running an electrical cord from the neighbors house and unit is doing the same thing.Sent me to master tech. He suggested that there isn’t anymore we can do and to refer. Customer to their warranty company ; Job Cmpltd
Near Livingston, CA 95334
James R.
Job Details: 08/24/2018
whirlpool refrigerator WRF767SDEM00 Unit is frozen up checked thermistors they are out of range and need to be replaced ; ordrng 1 W11033168 (harns-wire), Replaced part. Unit working properly ; Job Cmpltd
Near Modesto, CA 95350
Christian
Job Details: 08/24/2018
whirlpool dryer WED92HEFW0 unit is making a squeaking sound during any cycles, I then removed front panel and drum, removed bad rollers and pulley wheel and replaced them with new ones from (4392067 dryer repair kit) SP, Reassembled drum and front panel and then tested unit in a high heat cycle it heated fine, runs quite, check ok repair, unit s OOW part (4392067 dryer repair kit) labor; used 1 4392067 (DRYER REPAIR KIT)
Near Oakdale, CA 95361
William
Job Details: 08/24/2018
KITCHENAID DISHWASHER KDFE104DSS5 Found spring off dispenser assy, reinstalled spring, tested dispenser, instructed customer on soap usage.reattached rack part. Reattached dispenser guard clip on upper rack, unit working as designed; Job Cmpltd
Near Escalon, CA 95320
William
Job Details: 08/24/2018
WHIRLPOOL WASHER WTW7500GC0 Found water leaking from hose connection at drain pump, hose damage ( chew marks), gave estimate for repair, customer declined estimate.
Near Manteca, CA 95336
William
Job Details: 08/24/2018
whirlpool dishwaser Found code F2E2, reset power to unit ran diagnostics, unit functioning as designed, gave estimate for replacement console , customer declined to ui brd Replaced.
Near El Monte, CA 91732
Francisco
Job Details: 08/24/2018
amana washer NTW4630YQ0 Ran calibration then manually tested unit it agitates,spins,and drains fine. Customer had start button pushed inside console, removed console and fixed start button issue. Unit working as intended.; Job Cmpltd
Near El Monte, CA 91732
Francisco
Job Details: 08/24/2018
amana washer NTW4630YQ0 Ran calibration then manually tested unit it agitates,spins,and drains fine. C had start button pushed inside console, removed console and fixed start button issue. Unit working as intended.
Near Baldwin Park, CA 91706
Francisco
Job Details: 08/24/2018
washer whirlpool WFW7590FW0 Customer stated unit would come on accept selections and then shut off. Tested outlet for power and polarity it checked out good. Retrieved error codes found f5 E2 inspected latch passed visual test ran quick diagnostics cycle successfully 3 times. Unable to recreate issue at this point unit is working as intended.;
Near Baldwin Park, CA 91706
Francisco
Job Details: 08/24/2018
WHIRLPOOL WASHER WFW7590FW0 stated unit would come on accept selections and then shut off. Tested outlet for power and polarity it checked out good. Retrieved error codes found f5 E2 inspected latch passed visual test ran quick diagnostics cycle successfully 3 times. Unable to recreate issue at this point unit is working as intended.
Near Altadena, CA 91001
Francisco
Job Details: 08/24/2018
WHIRLPOOL REFRIGERATOR RWRS315SNHM00 Defrosted unit completely adjusted settings, asked c to monitor temp and report any issues. CUSTOMER stated she had to throw away food I referred her to wpl CUSTOMER service.
Near Altadena, CA 91001
Francisco
Job Details: 08/24/2018
whirlpool refrigerator WRS315SNHM00 Defrosted unit completely adjusted settings, asked customer to monitor temp and report any issues. Customer stated she had to throw away food I referred her to wpl Customer service.;
Near Altadena, CA 91001
Francisco
Job Details: 08/24/2018
whirlpool refrigerator WRS315SNHM00 Defrosted unit completely adjusted settings, asked customer to monitor temp and report any issues. Customer stated she had to throw away food I referred her to wpl Customer service.; Job Completed
Near Monrovia, CA 91016
Francisco
Job Details: 08/24/2018
whirlpool refrigerator WRF757SDEM01 Removed and replaced parts listed. Asked costomer to monitor unit and report any issues.; Job Completed Inspected unit found frost build up on ffc evap. Defrosted evaporator and inspected thermistor it’s on the right position and zip tied to the tubing. All tabs are in good condition and there are no missing screws. Also checked gaskets for proper seal it is all ok. Ordering new thermistor per tech line. Schedule appt upon parts arrival.Part number#w10902214Sr#7722665175; ordrng 1 W10902214 (thermistor),
Near Los Angeles, CA 90041
Francisco
Job Details: 08/24/2018
kitchenaid dishwasher KDTE254EWH2 Checked unit upon arrival, water temp reaches 120 degrees and it fills up to the right level. retrieved error code 8-1. Found drain line installation was a bit too high, adjusted drain line. Found a few ports on spray arms clogged, also cleaned filters. Advised customer to run hot water on sink prior to running a load and use the high temp wash. Asked customer to run a few loads and call back if she has issues. Unit is working as intended at this point.
Near Los Angeles, CA 90065
Francisco
Job Details: 08/24/2018
whirlpool refrigerator KRFC704FSS Unable to pull unit forward due to cx’s flooring. Check pictures. Removed and replaced parts listed, transfer side ui front ui separator,gasket , mullion heater and ice maker. Tested ops unit working as intended. ;
Near Westlake Village, CA 91362
Aaron
Job Details: 08/24/2018
whirlpool washer MVWP575GW0 Checked the unit not agitating , checked found the motor connector not install reconnected tested and recalibrated tested ops unit work as designed
Near Thousand Oaks, CA 91360
Aaron
Job Details: 08/24/2018
maytag dryChecked operations unit heated correct, I did find the dryer venting to the house is very poor needs to looked at and cleared if they want the unit to dry correct and in a timely matter ,also to prevent a fire ,Advise the customer not to run the unit until they have the venting cleared ; Job Completed
Near Thousand Oaks, CA 91360
Aaron
Job Details: 08/24/2018
kitchenaid oven KEMC307KWH01 Checked operations door handle bracket loose needs to separate door tighten bracket est to do so. mrs approved est, repaired the door operation normal.
Near Simi Valley, CA 93065
Aaron
Job Details: 08/24/2018
whirlpool dryer WGD7500GW0 Checked the unit out tested unit , dryer does turn on heats up for about 30 seconds then the gfi beaker pops and you have to reset the gfi , looked at the wire harness good called tech line David at tech line said dryer has to be on a dedicated non gfi circuit or the unit will not work correctly SR# 7722770765 let the customer know that this has to be changed or The dryer won’t work correctly customer understood this customer instruct on proper electrical outlet requirements
Near Camarillo, CA 93012
Jesus
Job Details: 08/24/2018
whirlpool washer WET4027HW0 Customer states that unit agitator is broken. Checked unit and found the screw loose not agitating. Placed screw back in place and added lock tire. Ran test and it’s working. Unit is working as design
Near Oxnard, CA 93035
Jesus
Job Details: 08/24/2018
WHIRLPOOL REFRIGERATOR WRS571CIDW01 Customer states that unit door not closing properly. Checked unit and found the freezer door not closing due to a pizza box. Also found the right upper side gasket open a little. Heated gasket and confirmed to unit. Also tested icemaker per customer and it’s working. Unit is now working as design
Near Camarillo, CA 93010
Jesus
Job Details: 08/24/2018
WHIRLPOOL REFRIGERATOR HR82732956 Customer states that unit has condensation. Checked unit and found some condensation on unit. Tested unit damper on test 3 of tech sheet and it’s working. Called techline and document. Seal the mullion liner and the hoses to reservoir in the refrigerator. Customer had empty out unit when arrived. Probable cause of contention was unit door were left open during removal of food.
Near Oak Park, CA 91377
Jesus
Job Details: 08/24/2018
Customer states that unit is not completing cycle. Checked unit and ran diagnostics found error code. Found the suspension week and also giving out of balance error code. Ordered part.F-82 door lockW10820048; ordrng 1 W10820048 (suspension), customer states that unit is not completing cycle. Checked unit and ran diagnostics found error code. Found the suspension week and also giving out of balance error code. Ordered part. Raised top panel and remove suspension. Installed new suspension and tested unit. Unit is working as designed
Near Oak Park, CA 91377
Jesus
Job Details: 08/24/2018
maytag dryer MGDE500VW2 Customer states that unit is making a grinding noise. Checked unit and found bearing idler wheel. Removed top panel and front panel. Removed drum and wheels. Installed new dryer kit and also cleaned out unit. Assembled unit and tested. Unit is working as design.; used 1 4392067 (DRYER REPAIR KIT)
Near Thousand Oaks, CA 91360
Jesus
Job Details: 08/24/2018
kitchenaid dishwasher KUDS03FTSS1 Customer states that unit door is dropping. Checked unit and found the right side link broken. Pulled unit out about 6 inches and replaced links. Assembled unit and tested. Unit is working as design.; used 1 8194001 (LINK) f
Near Oxnard, CA 93035
Jesus
Job Details: 08/24/2018
whirlpool dryer WED7990FW0 Customer states that unit is not heating. Ran diagnostics and found error code. Checked plug and got low voltage reading. From Neutral to L1 118 vac and neutral to L2 40 vac. Removed breaker box panel and tested breakers. On the 50 amp breaker neutral to L1 118 vac and neutral to L2 118 vac. And from L1 to L2 239 vac. Checked plug and the black wire is not getting proper voltage. Advised customer to consult and electrician. F4-E4. L2 line voltage error
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 08/24/2018
kitchenaid refrigerator KRMF706ESS01 Ice dispenser keep dripping water, flap door, ice guide and door cavity are out of alignment. Contacted tech line and technician suggested to replace the whole door. SR#7722546872.; ordrng 1 W10815694 (dor-fip bl), Order ice door and ice guide; ordrng 1 W10919724 (door-ice) and 1 WPW10435760 (guide-ice), Replaced fresh food door ( Left), door ice and mullion rail. Tested ok
Near Los Angeles, CA 91402
Michael
Job Details: 08/24/2018
whirlpool refrigerator WRT311FZDM00 Customer states it is making ice in the freezer compartment.Tech found all fans operating. Found air flow holes from freezer to fresh food were plugged with ice. Tech removed rear cover and removed all I’ve build up. Replaced rear panel and air now flows into fresh food section as intended. Set freezer adjustment to “Min” and set fresh food on 4 of 5 on temp. Unit ops as intended advised customer give 24 hours to get back to operating temp. Job complete;
Near Los Angeles, CA 91343
Michael
Job Details: 08/24/2018
WHIRLPOOL REFRIGERATOR KRFC300EBS00 Customer states upper shelf in fresh food is freezing her food.Tech found upper shelf’s were packed around air port on top shelf causing light ice on her foods. Tech also found shelves were not staggered.All fans operate as intended. Freezer is correct temp (4°)Instructed customer on proper storage of shelves and staggered shelves for proper air flow. Reset over temp alarm. Unit ops as intended with no other issues. Job complete
Near Los Angeles, CA 91307
Danny
Job Details: 08/24/2018
WHIRLPOOL REFRIGERATOR KRFC704FSS00 refrigerator not making ice. , Installed right side freezer stop. Drawer ops as intended. No issues noted with unit. Job complete. used W10795822 (stop-pan)
Near Los Angeles, CA 91342
Michael
Job Details: 08/24/2018
whirlpool washer F7e5 shifter fault stored in diagnostics Tech removed wash plate and found no obstructions or signs of damage.Removed motor cover and found nothing unusual. Unplugged and inspected all connections and pulled each wire on each plug. Secured all connectors and ran manual spin test on low with no issues.Ran test #12 high spin and motor did not spin any faster than slow spin speed. Stopped spin test and commanded lid lock to unlatch. Lid latch is unresponsive.Calling techline and verified shifter is fault.SR#7722727412Rich order clutch assembly and lower harness. Removed and replaced clutch and wire harness. Put unit back together and ran unit through manual fill, agitate, drain, spin with no issue. Ran unit through auto service and again passed with no issue. Unit ops as intended job complete; Job Cmpltd,
Near Simi Valley, CA 93065
Danny
Job Details: 08/24/2018
whirlpool refrigerator WRF535SMBM00 ILE NUMBER 7722775198Found the unit leaking from from the heater loopUnit is not repairable Provided file number to client Advised client to call customer servic
Near Simi Valley, CA 93065
Danny
Job Details: 08/24/2018
kitchenaid refrigerator KFIS25XVMS9 Leaking water from freezer Found old style of drain tube and clogged Install and replaced new tube drain Reinstall fridge and defrosted sheet of ice and drain tube Reinstall door and set unit to correct temp. used 1 W10619951 (TUBE DRAIN)
Near Thousand Oaks, CA 91320
Danny
Job Details: 08/24/2018
whirlpool refrigerator KFIV29PCMS02 Called tech line and they advised me to replaced brackets and control Led light is not working and pad for ice dispenser not working Need to order parts and rs call ; ordrng 1 W10625069 (bracket) and 1 W10625070 (bracket) and 1 W10759802 (cntrl-elec) and 1 W10853390 (light) and 1 WPW10346924 (pad), Building frost inside freezer and ice dispenser not working and led light on dispenser not working Replaced brackets and control and light and pad Test unit and freezer door is closing and sealing properly Ice dispenser is working properly Led light is working properly in all settings Unit is working and cooling properly
Near Agoura, CA 91301
Danny
Job Details: 08/24/2018
maytag dryer MGD8100DW0 Leaking gas Replaced and install new burner Reinstall dryer No gas leak found Unit is working and heating properly ; Job Cmpltd
Near Calabasas, CA 91302
Danny
Job Details: 08/24/2018
F6 E3F3E1F0E1Unit is giving multiple error codesNeed to order parts and rs call ; ordrng 1 W11201292 (CONTROL) and 1 W11218376 (PANEL) and 1 WPW10247306 (valve) and 1 WPW10448876 (switch-wl), Replaced switch control and panel and water valve and also cleared drain pump housing Reinstall washer Ran a self test cycle and unit completed with no issues No water leaks Unit is working properly .
Near Topanga, CA 90290
Danny
Job Details: 08/23/2018
KITCHENAID Unit is not making ice and made a big ball of ice inside ice bucket Found faulty emoter boards flashing 2x then 1sec delay Need to order ice maker and pcb Provided ; ordrng 1 WPW10277450 (icemaker) and 1 WPW10290822 (divider) and 1 WPW10321131 (spacer), Replaced and install emitters controls and ice maker Reinstall door Door is sealing and closing properly Ice maker cycled and filled up with water No water leaks Advised to allow 24hrs for a full bucket of ice Unit is working properly
Near Tehachapi, CA 93561
Patrick
Job Details: 08/23/2018
WHIRLPOOL FREEZER WZF79R20DW00 Unit intermittently shutting itself off and defrost everything. Working upon arrival. Suspect control bad causing issues Removed and replaced part. Tested unit. All ops checked good used a W10812030 (CONTRL-BOX)
Near Tehachapi, CA 93561
Patrick
Job Details: 08/23/2018
KITCHENAID REFRIGERATOR KRMF706EBS00 Found the unit not making ice for customer. Checked all steps in diagnostics. Worked in test mode just fine. Needs new ice maker. Opened ice maker to replace and it was the wrong one. Need to order right one, as well as door switch ; ordrng 1 W11085027 (switch) and 1 WPW10764668 (ice maker), Removed and replaced parts tested unit all ops checked good
Near Lancaster, CA 93536
Patrick
Job Details: 08/23/2018
WHIRLPOOL REFRIGERATOR WRF993FIFM00 Unit having issues with no ice production and the freezer creating icicles. Checked temps and all checked good. Ice makers will need replaced. Thermistors on ice maker themselves bad. Also found freezer door not shutting properly due to the tracks not closing properly ; ordrng 1 W10898228 (icemaker) and 1 W10898289 (icemaker) and 1 W11129400 (bracket) and 1 W11129907 (bracket) Removed and replaced parts tested unit. All ops checked good ;
Near Burbank, CA 91504
Raymond
Job Details: 08/23/2018
WHIRLPOOL DISHWASHER KDFE304DWH0 Upon arrival no response from unit. Voltage at board but no reaction from board. Replaced control and panel, tested, unit still acting up. Contacted Mark SR7722737273 and discussed found OWI sensor bad. S code sensor, controls covered by 5year manufacture warranty. ordrng 1 WPW10705575 (sensor) Replace sensor tested unit unit powers on and operate ran unit through calibration cycle unit functions normal now; Job Cmpltd,
Near Los Angeles, CA 91602
Raymond
Job Details: 08/23/2018
maytag washer MVWB835DC3 Upon arrival clothes dry after cycle. Inspected and found bad water valve. Replaced valve and tested unit functions as designed.; Job Completed
Near Los Angeles, CA 91401
Raymond
Job Details: 08/23/2018
WHIRLPOOL WASHER WFW8400TB00 Upon arrival detergent leaking out from front. Inspected and found customer using too much soap and a blockage of debris in the dispenser housing. Cleaned dispenser and tested, unit functions normal now. Customer wanted quote for dispenser change but part is discontinued.
Near Santa Clarita, CA 91354
Raymond
Job Details: 08/23/2018
WHIRLPOOL REFRIGERATOR GI6SARXXF05 Upon arrival RC warm and ice maker not working. Inspected and found old style ice maker, and fan not running, quoted customer for ice maker, S-Code ice maker. Customer approved. Replaced ice maker and tested, fan running and ice maker filled. Unit functions as designed. used a W10882923 (Icemaker)
Near Castaic, CA 91384
Raymond
Job Details: 08/23/2018
whirlpool refrigerator WRF555SDFZ01 Upon arrival cx complaint was no ice. Found ice maker not cycling and frozen drain tube. Air baffle broke when removing ice maker. Needs ice maker and air baffle. Also need to call tech line.; ordrng 1 WPW10312691 (air-baffle), Replaced ice maker and air baffle. Tested unit. Unit functions as designed.
Near Santa Clarita, CA 91351
Billy J.
Job Details: 08/23/2018
whirlpool refrigerator WRX735SDBM00 Water everywhere. Removed ad replaced water valve, was damaged. customer stated it’s been leaking for 4 days found home plastic water line cracked before it ties into main water valve turned off water and referred customer to plumber ; used 1 WPW10349187 (valve)
Near Los Angeles, CA 91325
Billy J.
Job Details: 08/23/2018
JENNAR REFRIGERATOR JS48PPDUDE00 W10133603 apon arrival unit would not dispense ice found unit had bad paddles and auger motor removed and replaced auger motor paddles still operating inconsistencies ordering customer requested morning; ordrng 1 W10133603 (pad) and 1 W10133603 (pad), One of the bags had one grey one black pad and the other had two black pants tried just replacing one customer did not like customer was okay with going to black pads removed and replaced retested job complete customer is happy with repair; Job Cmpltd,
Near Los Angeles, CA 91324
Billy J.
Job Details: 08/23/2018
whirlpool refrigerator JDNDBEGE customer stated he cancelled with are office the other day but for what ever reason call still on; Job complete
Near Santa Clarita, CA 91351
Billy J.
Job Details: 08/23/2018
WHIRLPOOL RANGE WFG770H0FZ0 Upon arrival customer states unit just clicks and try’s to ignite but doesn’t and get a huge gas smell tested unit and was lighting every time except one time it clicked 4 times and never ignited tested outlet and found outlet has reverse popularity at the plug behind unit check quick pics I informed customer to plug unit in somewhere else and informed her to call an electrician plugged unit back to a different outlet retested unit operating as designed ; Job Cmpltd
Near Arcadia, CA 91006
Bryan Dunn-Wilson
Job Details: 08/23/2018
kitchenaid refrigerator KSSC42QVS01 states unit stopped cooling and UI would no power on. Inspected unit found unit needs new control and wire harness and motor evaporator. Removed and replaced both parts. Unit started cooling. Customer approves job at this time. No dents dings or scratches caused by tech. ;
Near Pasadena, CA 91103
Billy J.
Job Details: 08/23/2018
KITCHENAID DISHWASHER KDTM384ESS1 Customer states now dishwasher is not washing dishes. Ran unit units motor is not engaging now. This is a separate issue. Not a re call. Ordering sump assembly ; ordrng 1 W10805015 (pump&motor) Removed and replaced sump assembly. Tested unit. Unit functioning as designed cx approves repair at this time. No dents dings or scratches caused by tech
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 08/23/2018
JENNAIR DISHWASHER JDB1255AWP1 Customer states UI is not functioning. Apon arrival UI would only work on two buttons the rest do not respond. Ordering control panel; ordrng 1 W10161783 (panel-cntl), Removed and replaced UI. Tested unit. Unit is functioning as designed. Customer approves of repair At this time. No dents dings or scratches caused by tech.
Near Bakersfield, CA 93311
Dane
Job Details: 08/23/2018
KITCHENAID REFRIGERATOR KURO24RSBX03 wine cooler not cooling properly. Unit was not going into defrost and evap plate was frosted over. Ordering defrost control. Removed and replaced defrost timer and tested unit. Unit functions normal now. used a WPW10239390 (timer-def)
Near Bakersfield, CA 93309
Dane
Job Details: 08/23/2018
frigidaire refrigerator LFSS2612TF Upon arrival the unit was not making ice. Found icemaker was getting voltage but would not harvest when manually advanced. Remove and replace icemaker and tested unit. Unit functions normal now
Near Bakersfield, CA 93307
Dane
Job Details: 08/23/2018
MAYTAG WASHER MVWB766FW1 Torn drain hose; ordrng 1 W10802689 (hose), , Installed drain hose. Unit functions normal.; Job Completed
Near Paso Robles, CA 93446
George
Job Details: 08/23/2018
whirlpool refrigerator WRF989SDAM01 Found refrigerator freezer door opening ok clear out old lube relabel testing ok complete. No dents or dings cause by tech.;
Near Cambria, CA 93428
George
Job Details: 08/23/2018
bosch dishwasher SHXM78W55N/01 Found dishwasher not draining bad drain pump just humming no debree replaced drain pump tested ok complete. No dents or dings cause by tech
Near Cambria, CA 93428
George
Job Details: 08/23/2018
whirlpool refrigerator KRFC604FSS00 Installed evap cover testing ok complete. No dents or dings cause by tech. used a W10889360 (Fan Cover)