Local Reviews
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Erick S.
DRYER WHIRLPOOL WGD49STBW2 Cycled unit and found unit Short cycling causing unit not to heat properly. Inspected airflow and found clogged vent from home causing failure. Informed customer of findings. Remove vent hose and tested dryer and dryer is heating with no faults. Referred customer to professional Vent cleaning.Job complete
Erick S.
DISHWASHER KITCHENAID KUDP01FLSS3 Cycled unit and found latch not engaging causing failure. Removed racks and door still hitting upper cabinet. Found loose trim from cabinet to counter causing set screws to come down and hit upper panel causing it not to close. Attempted to set screws in different position but tram continues to fall down. Informed customer of findings. Unit passed all test with no faults at the time of service. Job complete
Erick S.
WASHER MAYTAG MVWB765FW4 "File# 7728510785 . Cycled unit and found unit with L and T error code causing failure. Also long drain error code, Called tech line and ran through tests. Resecured all connections at main control board, retested it and drain pump is now running. Ran through complete test cycle with not faults, console is responding and selecting all cycles. Job complete"
Dane K.
REFRIGERATOR BO KITCHEN AID KRMF706EBS Removed and replaced control board and not all functions returned. I found the wire harness going to the control board in the cabinet was cut. Needs new wire harness.
Tom R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Tried to remove Ice Bin, frozen in place. IM is turned off, no leak found at Ice Door. Deiced and removed Ice Bin, water pooling in Ice Bin with IM off, order and replace IM and Water Valve./IM - (WPW10300024)Water Valve - (W11043013); ordrng 1 WPW10300024 (ICEMAKER) and 1 W11043013 (VALVE)"
Chase F.
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Installed new light. All lights now coming on with no problems. All functions testing good. Job complete.
Timothy J.
FREEZER WHIRLPOOL WRB322DMBW01 Inspected unit and found the damper assembly is noisy during operation. Customer said most of the freezing was around this part. Replaced damper. Noted the unit was set to 6 (7 being the coldest). Told customer to try the recommended setting and slowly adjust the unit colder or warmer as desired.
Tyler F.
REFRIGERATOR WHIRLPOOL WRS322FDAM00 They were closing schedule Monday first call; schdld next appmnt for 8/17 MON !
Dane K.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Upon arrival the unit was leaking. Found the float switch stuck so the unit was over filling. Repaired switch and tested unit. No more leaks.
Andy H.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Not cooling in fresh food compartment, found thermistor bad , replaced fan kit harness tested unit working properly"
Frank P.
WASHER WHIRLPOOL WFW560CHW0 Customer stated spring broke off Performed diagnostics Bellow warpNeeds new one Please schedule for me tomorrow amWe have in stock; ordrng 1 W11314648 (bellow)
Chase F.
WASHER MAYTAG WTW5000DW3 Found the outer tub ring not in proper place allowing for when customer uses bleach for it to spill onto floor. Reinstalled to bring to proper place. Tested. All functions now testing out normal with no leaks. Job complete.
Joe M.
WASHER WHIRLPOOL WFW8620HC2 Units drain pump is not draining. Cleared drain pump and unit began to function as designed. Job complete
Juan G.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Freezer evaporator fan not working properly, water filter base is leaking. ; ordrng 1 W11194438 (housing) and 1 W11224591 (motor-evap) and 1 WP2300868 (fitting)"
Juan G.
DRYER WHIRLPOOL WGD4815EW2 "Crushed venting hose, unit is short cycling. Advised customer to use a venting periscope due to the connection set up. Unit is working fine."
Juan G.
WASHER WHIRLPOOL WFW560CHW0 Did not receive the correct wire harness. Need to research part to double check.
Juan G.
DRYER WHIRLPOOL WET4024HW0 "Actual concern was drum not tumbling. Found drum belt off belt and motor pulleys. Inspected belt and pulleys, they checked fine. Reinstalled belt and pulley, checked ops unit is working fine."
Juan G.
WASHER MAYTAG MVWC565FW2 "F0E5 off balance. Unit was in cancellation mode, drain pump activated. Customer could not stop it. Ran diagnostics, calibrated machine. All ops check fine. Instructed customer not to overload unit, to make sure it’s loaded evenly to prevent unit from getting off balance."
Dane K.
WASHER KITCHEN AID KDTE204DSS0 On arrival the unit would not turn on. Found the OSI sensor wet and covered in corrosion. Disconnected sensor and cancel that would light up and nothing else. OSA shortage and sorted controls. Unit needs new sensor and he controls customer declined estimate
Dane K.
ICEMAKER KITCHEN AID KUIX505ESS1 Need tech line .
Isidore A.
RANGE KITCHENAID KSDG950ESS1 Found and verified oven range tripping breaker . Removed rear panel found Connection in range was shorted loose pinched inside rear cabinet . No damage found to wiring relocate and secure secured wire.Test oven At 350 degrees Fahrenheit Bake and 550 broil no problems found oven and main top working as designed at this time.
Isidore A.
DISHWASHER WHIRLPOOL WDF330PAHB2 "Removed dishwasher from under cabinet, removed old drain loop and drain hose. Installed new drain loop and drain hose and reinstalled dishwasher. Test dishwasher drain for leaks and operation. Dishwasher working at this time"
Isidore A.
REFRIGERATOR KITCHENAID KBSN608ESS00 "Removed old led power board and installed new power board. Test refrigerator leds failed ,right side led in freezer compartment, short to cabinet. Needs to call tech support, not repairable"
Isidore A.
COOKTOP KITCHENAID KCED600GBL01 "Found motor not getting proper voltage, Removed cooktop found vent switch open , removed old vent switch and installed new vent switch, reinstalled cooktop. Test cooktop operation vent and cooktop working as designed at this time."
Isidore A.
DISHWASHER KITCHEN AID KUDS24SEBL2 "Found no power to dishwasher , breaker was turned off. Reset breaker. Dishwasher working at this time."
Raymond D.
RESIDENTIAL REFR WHIRLPOOL KRFC704FPS00 "Upon arrival rc evap frosted, needs evap cover and control.; 1 W11167902 (cover-evap) and 1 W11333076 (CONTROL)"
Erick S.
ICEMAKER WHIRLPOOL WRS555SIHZ00 "Customer was a no show, Please re confirm appointment and rs "
Erick S.
REFRIGERATOR KITCHENAID KRFF707ESS01 Cycled unit and found unit with E2 error code causing unit not to make ice. Tested through fifth test 59 in unit would not complete harvest. Unit will need new icemaker.; ordrng 1 W11294907 (icemaker)
Steven W.
RANGE - GAS AMANA AGG222VDW4 "Oven flame not working properly per customer. Oven burner resting on broiler pan. Found U- nut not in correct position. Reinstalled U- nut and oven burner. Burner has proper flame, oven is heating properly at this time. Complete."
Steven W.
RANGE - GAS WHIRLPOOL WFG515S0ES1 "Ran diagnostics. No error codes found. Bake and broil are not working. Found power to DSI control, not energizing valves or igniters. EST 435.46. Labor 163.68. Replaced DSI control. New control started burning. Defective. Outlet not grounded, reverse polarity. Instructed customer to call electrician.; ordrng 1 W11162730 (SPARK MODULE )"
Steven W.
DRYER - GAS MAYTAG MGDC465HW0 Tested dryer with load. Not heating. Found wire off radiant sensor. Recrimped wire terminal. Reconnected wire to radiant sensor. Tumbling and heating properly at this time. Complete.
Steven W.
WASHER AMANA NTW4516FW3 "Ran diagnostics. Had f8e1 error code. Cleared error code.No hot water. Found red wire terminal backed out of connector to control. Reinserted terminal into connector. Ran auto test cycle, manual function test. Fills, agitates, drains, rinses, and spins properly. Complete."
Rod H.
REFRIGERATOR WHIRLPOOL WRT318FMDB0 No cooling from American freight, formerly Sears outlet. Confirmed No cooling due to burnout. Will need evaporator changed out as well as compressor.Ordering parts mentioned above.; 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)"
Raymond D.
COOKTOP WHIRLPOOL KCGS556ESS02 "Upon arrival cx states caps are loose under cooktop burner knobs. This is cosmetic, cx needs to receive cosmetic coverage for bezel replacement."
Rod H.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Seals falling apart ....normal wear and tear.......ice maker box fan inoperative.;2 W10830274 (gasket-fip)s and 1 WPW10308033 (motor-evap)
Tyler F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer stated that door gasket is coming off of the refrigerator door. Ordering door gasket not in stock. Customer is aware of part delays.; ordrng 1 W10830274 (gasket-fip)
Rod H.
REFRIGERATOR WHIRLPOOL WRX986SIHZ01 Handles loose. Confirmed loose handle and that delivery installed handles upside down an did no level product Corrected ubove condions and restored as designed operation and condition.
Tyler F.
WASHER WHIRLPOOL WFW92HEFC0 "Customer stated that thebunit flashing a long drain code. Cleared code and cycle tested. Found bokt broke for stator in the drum ordering tub assmbly. ; 1 WP-W10901175 (Tub) and 1 WP-W11253212 (Bolt) and 3 WP-WPW10253476 (Bolt)s"
Tyler F.
WASHER WHIRLPOOL WTW8500DC5 Customer atated that the unit has error codes and is humming. Found error code for valve temp and unit shut off. Orsering valve and control not in stock.; ordrng 1 WP-W11165546 (Valve) and 1 W10812696 (Elec cntrl)
Tyler F.
WASHER WHIRLPOOL WTW8500DC2 Customer stated that the unit is having trouble apinning out the loads. Found error codes for both off balance load and overloading. Also found codes for motor overheat and locked rotor. Cleared codes and cycle tested unit. Unit is working to specs. Tightened rotor. Customer o start sorting loads.
Tyler F.
LAUNDRY WHIRLPOOL WTW5000DW2 Customer stated that unit only senses found error code for actuator. Customer did not have unit hooked up to run test cycles or ring main control and actuator not in stock; ordrng 1 WP-W10913953 (Actuator) and 1 WP-W11116590 (Elec cntrl)
Tyler F.
WASHER WHIRLPOOL WTW5000DW1 Customer stated that the unit makes a squeeking noise in spin cycle. Cycke tested unit could not recreate noise. Quoted customer to replace gear case. Customer declined.
Tyler F.
REFRIGERATOR KITCHENAID KSSS48FMX01 Customer stated that the unit is not cooling and is beepibg. Ordering cintrol board kit coast shows 1 in stock.; ordrng 1 W10818296 (Elec cntrl kit)
Tyler F.
WASHER MAYTAG MVWB765FW0 Customer stated that the unit will not lock. Ordering latch in stock but needs to be transfered. At coast.; ordrng 1 WP-W10810403 (Latch)
Tyler F.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Customer stated that freezer door will not open found drain tube is clogged causing ice buildup in the freezer customer also missing whirlpool logo on refrigerator door it fell off. Removed and replaced drain tube. Used florr slide under fridge to move. All works good at this time. Customer is defrosting now.
John B.
WASHER MAYTAG MHW5500FW1 "F5E4, door open issue. The customer forced the door open to get clothes out. Ordering a new latch. Repaired the latch as best as possible so they can wash some clothes and get their kids to college.; ordrng 1 WPW10443885 (door lock)"
Tyler F.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer stated that the unit is not dispensing water. Removed and replaced valve and filter housing tested all works good at this time.
John B.
DISHWASHER AMANA ADB1400AGS1 "It appears the dishwasher was dirty with food particles, cleaned out the drain pump, cleaned debris out of the air gap. Gave the customer instructions to wipe off the heavy particles from the dishes. The dishwasher tested good at this time."
John B.
FREEZER WHIRLPOOL KRFC300ESS01 "The freezer door was not closing all the Way, defrosted the freezer section, replace the light inside the freezer section. Reinstalled and adjusted the door seal with heat. The refrigerator tested good at this time."
John B.
WASHER WHIRLPOOL MVWB765FW1 The drain hose was missing when the wash machine was delivered. Customer had questions about Wyatt shake so much. Gave her some instructions on how to use the deep cycle when washing bedding and blankets. The washer tested good at this time.; ordrng 1 W11244231 (hose) and 1 WP356138 (clamp)
John B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customers concerned that the refrigerator cycles off when it’s not cold enough. It is now 95+ degrees here in Los Angeles. Found the thermistor in the refrigerator section not clipped into the proper section on its holder. Installed it the proper way, replace the main control. The refrigerator tested good at this time."
John B.
RESIDENTIAL REFR WHIRLPOOL WRX986SIHZ00 The customer defrosted the refrigerator because it had frost buildup inside the freezer section. All the defrost parts tested good. Ordering the control in the adapter.; ordrng 1 W10811364 (cntrl-elec) and 1 W10864518 (adapter) and 1 WPW10225581 (bi-metal thermo)
John B.
DISHWASHER MAYTAG MDB8989SHZ0 "The door to the dishwasher is rubbing on the left side, raised the leveling leg on the left side so the door was closed properly. The dishwasher tested good."
John B.
REFIRGERATOR KITCHENAID KRFC604FSS02 "The doors don’t seem to be closing properly, the right hand door stays open most of the time you have to push it close. Watering the door closures in the bushes.; ordrng 2 W10831587 (hing-bushg)s and 1 W10872968 (closer) and 1 W10872969 (closer)"
John B.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Evaporator inside the refrigerator section was frozen. Defrosted evaporator and replaced evaporator fan motor assembly. Replace the auger motor for the dispenser in the door. The refrigerator tested good at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Installed door and access stub. Recharged system with 5.5 OZ of R134A refrigerant and tested unit. Unit is now working properly. Customer approves function at this time. ; ordrng 6 R134A (Refrigerant)s
Irvin F.
REFRIGERATOR WHIRLPOOL MFI2570FEZ07 The mullion was not properly installed. Upper holder not in place. Corrected factory issue. Installed mullion.
Irvin F.
REFRIGERATOR WHIRLPOOL WRS321SDHW04 "The frezer door lower area is leaking. The connection is loose from the factory. Cause of the leak. The fitting is good, not properly installed. Corrected factory issue improper install of fitting."
Enrique R.
OVEN KITCHENAID KODE300ESS04 "Kitchenaid double oven not working when selecting cooking cycle . In diagnostics found , f3e3 meat probe connector jack shorted . Relay clicking when oven is not in use . ; ordrng 1 W11179310 (cntrl-elec) and 1 W11220388 (jack-probe)"
Kenneth M.
DISHWASHER KITCHENAID KDFE104HWH0 Installed sumo assem and tested ujit. Unitnis now eorjing properly. Customer approrves function at this time.
Erick S.
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Cycled unit and found unit not dispensing ice. Auger motor is bad it’s getting voltage but making a loud humming noise. Motor will need to be replaced. Found icemaker not making ice to fan not running again. Main control with power supply is at fault and will need to be replaced. ; ordrng 1 W10822606 (motor) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"
Enrique R.
DISHWASHER WHIRLPOOL WDTA75SAHZ0 "Customer concerns , dishwasher not powering on . Found power cord wire was disconnected . Connected wire , performed calibration . All functions tested normal at time of service , no leaks ."
Erick S.
WASHER WHIRLPOOL WTW5000DW0 Attempted to replace basket in wash plate. Unsuccessful due to Cupler fused to drive shaft. Will need to replace gear case assembly. Customer is dissatisfied and wishes for product to be replaced. Stated she will call into her extended warranty to get unit replaced. Job complete Part W11035751
Dane K.
REFRIGERATOR KITCHEN AID KRFC704FPS03 Installed fan and tested unit. Unit functions normal now
Rod H.
RANGE WHIRLPOOL WEG745H0FS0 Right frt surface burner won’t light consistently. Adjusted and now operational.....no lks no abnormal cooking concerns
Rod H.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 No ice productionDoor seals no sealing as designed after adjustment found as designed operation had returned
Rod H.
WASHER WHIRLPOOL WFW560CHW0 Shimmies and shakes excessively Confirmed stored fault code off balanced. Vendor failed to supply consumer with product users guide so as to eliminate unnecessary call outs. Found leveling foot completely out and balancing machine to teeter excessively. Adjusted leveling feet now ops as designed.
Rod H.
WASHER MAYTAG MVWB765FW3 Makes a clacking noiseConfirmed Found loose agitator and tightenedAs designed op returned
Rod H.
WASHER WHIRLPOOL WFW75HEFW0 Claims leaking water from bottom of door. Found excessive mold build up on tub assembly although door boot appears mold free.Unable to duplicate leakrealigned boot at tub.
Rod H.
WASHER WHIRLPOOL WTW5000DW3 Not draining Confirmed Wires to drain pump loose. Reconnected and now operational.
John B.
RANGE - ELECTRIC WHIRLPOOL KFGD500EBS00 The customer said it would only go to 260°. The oven was stuck in Celsius mode. Adjusted the oven and put it into Fahrenheit. Tested good.
Erick S.
DOUBLE WALL OVEN WHIRLPOOL WOD51EC0HS01 Cycled unit and found unit with communication error causing unit to have failure. Consul has service pointer in regards to software issues. Both appliance managers will need to be replaced as oven is randomly turning on when set to bottom it goes to to the top and vise versa. Will need E3 call count will need to remove complete oven from wall to access all components.; ordrng 1 W11261167 (cntrl-elec) and 1 W11261169 (cntrl-elec) and 1 W11297707 (console)
John B.
WASHER WHIRLPOOL WTW8500DC2 "The washer caught on fire/melted. From the pictures you will can see what happened. You will need a wire harness will need a user interface with the main control you’ll need ,etc. etc. But, the smell will never be removed from this washer it smells burnt this cannot be removed. The washer should be replaced not repaired."
Irvin F.
OVEN JENN-AIR JJW2427IM00 "F6/E6-COMMUNICATION ERROR. The unit is connected and looks proper. Replacing the interface, and the main board. ; ordrng 1 W11281214 (MAIN CONTROL) and 1 W11283555 (HMI)"
Isidore A.
DISHWASHER WHIRLPOOL WDF590SAJM0 "Removed upper dish rack and installed new upper dishwasher rack adjuster kit W10712395, reinstalled upper dishwasher rack, test dishwasher operation, dishwasher working at this time."
George Y.
DOUBLE OVEN KITCHEN AID KDRS483VSS03 Found oven convection fan not functioning need to replace per customer will like to also replace both convection fan advise customer need second man to pull unit ; ordrng 1 W10860984 (motor-fan) and 1 W10860984 (motor-fan)
George Y.
REFIRGERATOR JENN-AIR JFC2089BEM01 Found refrigerator exexively loud need to replace damper installed new part tested check out ok complete no dents or dings cause by tech.
Hector Z.
RANGE-GAS MAYTAG MGS8800FZ0 "Customer was concerned of range been displaying a F2E1 code. I set the unit in diagnostic and I found a F2E1 code (Stuck key), I deleted the code and tested all functions on the User Interface, is possible the customer was holding one of the keys for long period of time. Tested ok."
George Y.
WASHER WHIRLPOOL MHW5500FC1 Found extra suds removed retested check out ok complete no dents or dings cause by tech.
Hector Z.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer is concerned of of ice getting stuck on the door chute and broken water dispenser pad. I checked the the dispenser and the ice door chute doesn’t open fast enough buildup ice cubes behind, also the water dispenser pad is damaged. ; ordrng 1 W11045978 (shield) and 1 WPW10353552 (separator) and 2 WPW10353848 (pad)s"
George Y.
WASHER WHIRLPOOL MVWB835DW0 Found washer not draining found electrical connector in drain pump replaced drain pump retested check out ok customer ok .complete no dents or dings cause by tech.
Raymond D.
WASHER WHIRLPOOL WFW6620HC0 "Upon arrival cx states unit has long wash times, time on wash also not accurate. This is all normal use and care, instructed cx on proper use and care, 7nit functions as designed."
George Y.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Found refrigerator not cooling compressor exexively loud no full frost pattern need to replace compressor and evaporator ok to order parts.adress 1290.; ordrng 1 W10507884 (compressor) and 1 W11459354
Raymond D.
REFIRGERATOR WHIRLPOOL WRB322DMBW00 "Upon arrival cx states unit makes noise, tested and found damper control making excessive noise, cx also states she hears ticking noises, this is refrigerant noises. All sounds are normal. Informed cx she may hear different sealed system sounds due to recent sealed system work. Compressor is still breaking in. Unit functions as designed."
Raymond D.
REFRIGERATOR KITCHENAID KRFC704FBS02 "Upon arrival rc door gasket torn, needs gaskets.; ordrng 2 W10917312 (gasket-dor)s"
Hector Z.
REFRIGERATOR WHIRLPOOL WRT138FZDW01 "Customer was concerned of fresh food compartment not cooling. I checked the unit and I found refrigerator not going into defrost and iced up drain hole. Manually defrosted and tested defrost heater, thermal fuse and harness wire, all tested ok. Replaced Evaporator Thermistor (WPW10383615). Tested ok."
Hector Z.
FREEZER MAYTAG MFF2558VEB8 "Customer is concerned of of fresh food compartment freezing up all food also doors not closing properly. I checked the unit and I replaced the Jazz Board (WPW10503278) and Damper Control (WPW10196393), also I found fresh food compartment door gasket torn up. Ordered Door Gaskets and rescheduled.; ordrng 2 W11368721 (FRESH FOOD COMPARTMENT DOOR GASKET )s and 2 WP67003639 (closer)s"
Hector Z.
REFRIGERATOR WHIRLPOOL KRFC302ESS02 Customer is concerned of refrigerator been noisy during operation and fresh food compartment doors been noisy too when open or close. Ordered parts and rescheduled.; ordrng 1 W10135097 (hinge-door) and 1 W10210891 (hinge-door) and 2 WP12028505AP (ref dr closer cam)s and 1 WPW10594329 (control)
Raymond D.
RANGE AMANA AGR4230BAW3 "Upon arrival unit oven would ignite and never turn off. Found thermostat permanently closed always sending voltage to ignitor. Replaced thermostat and tested, unit functions as designed."
Raymond D.
OVEN KITCHENAID KSGG700ESS1 "Upon arrival disassembled door and burner drawer, leveled door handles, reassembled, cx approved of function, did not need parts, was able to meet cx satisfaction without replacing any."
George Y.
OVEN WHIRLPOOL WFG770H0FZ0 Installed parts still not functioning need to order module dis board ok to order.; ordrng 1 WPW10511278 (module-spk)
George Y.
MICROWAVE WHIRLPOOL WOC54EC7AS00 calling customer to reschedule needed approval -board .
Kenneth M.
REFRIGERATOR WHIRLPOOL WZC3115DW01 Installed filter drier and testdd unit. Unit is now working properly. Charged unit with 4.8 OZ of R134A refrigerant. Unit started cooling and frosting walls. ; ordrng 5 R134A (REFRIGERANT)s
Enrique R.
FREEZER WHIRLPOOL WRF767SDEM01 "Installed new parts , all functions tested normal at time of service , no leaks ."
Enrique R.
WASHER WHIRLPOOL WTW8500DC5 "Customer concerns , washer displaying LF ERROR CODE = need new valve . ; ordrng 1 W11165546 (valve)"
Kenneth M.
WASHER WHIRLPOOL WTW5000DW1 F8E1 error code. Ordrring new water valve. ; ordrng 1 W11210459 (Valve)
Kenneth M.
DRYER MAYTAG MEDC215EW1 Not heat due to bad thermal fuse. Replaced thermal fuse with Pre-ID and tested unit. Unit is now working properly. Customer approrves functiob at this time.
Kenneth M.
WASHER WHIRLPOOL WTW8500DC0 Found jnit with faulry drain pump. 120 vokys. But not engaging. Ordering new drain pump. Rescheduled customer for wedneasay 8-12-20; ordrng 1 WPW10581874 (Pump)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Foubd unit not making kce or disoensing water. Removed filter and installed bypass plug and tested. Unkt working properly. Informed custiner to get a new filter. Customer approrves function.
Erick S.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Install new parts on unit. Re-tested it and it passed all test with no failures. Job complete
Erick S.
REFRIGERATOR KITCHENAID KRFF507HBS00 Installed new parts on unit. We tested it and all lights are now working with no errors. Job complete
Enrique R.
DRYER MAYTAG MGD5630HW1 "Customer concerns , dryer making loud noise . Found stripped blower wheel . ; ordrng 1 WP697772 (blower wheel)"
Erick S.
BUILT-IN M/W WHIRLPOOL KMBD104GSS01 "Cycled unit and found right side locking tab not secured causing rail to fail. Reinstalled and secured all locking tabs. Retested it and it passed all tests with no errors, while opening and closing. Job complete"
Erick S.
MICROWAVE KITCHEN AID KEMC378KSS04 Stall new parts on unit. And unit did not power on. Call tech line and found unit with failing forward. Confirmed with customer part is no longer available. Job complete
Steven W.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Not dispensing ice. Found auger motor just hums, solenoid sticking. Needs auger motor and solenoid.; rqstng P&A on 1 WP2152713 (SOLENOID ) and 1 WPW10317991 (MOTOR-AUGER)"
Enrique R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer concerns , water dispenser dripping . Found dispenser pad not retracting . Need to replace pad and purge water line .; ordrng 1 WPW10353848 (pad)"
Frank P.
WASHER MAYTAG MVWB765FC3 Customer stated lid door broke on the left side lower corner and hears noise when wash Performed diagnostics Found left side lower corner crackedInstalled parts Running through diagnostics No noise Tested Passed Job completed
Steven W.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Ran diagnostics. Not making ice, dispenser not working. Found white, yellow, tan, red wires broken in FC door harness. Needs FC door. ; 1 LW10691266 (DOOR- FC SS) and 1 W10873791 (ICE MAKER )"
Enrique R.
REFRIGERATOR KITCHEN AID KRFC300ESS03 "Customer concerns , water dispenser leaking . I tested it , dispensed a cup of water , waited 10 minutes . No leaks . All work as designed ."
Kenneth M.
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 Installed ice maker and fan scroll. Tested unit. Unit is now working properly. Customer approrves function ag this yime
Kenneth M.
WASHER WHIRLPOOL WTW7500GC2 Installed control and water valve. Tested unit. Unit is now eorking properly. Customer approrves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 Installed freezer light module and tested. Unit is nie eorking properly. Customer approves function
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Freezimg left side. Ordrring evap fan harness will zip tie thermistor to evap. Ordering UI. Not responding properly to button presses. Unable to access diagnostics. ; ordrng 1 W11387386 (UI) and 1 W11087438 (Evap harness.)
Erick S.
DISHWASHER WHIRLPOOL WDT750SAHB0 Cycled unit and found unit with bad latch causing you not to advance and wash. Unit is getting power but not sending any power to the motor. Unit will need new latch in control; ordrng 1 W10861000 (detergent dispenser) and 1 W11305297 (cntrl-elec) and 1 WPW10653840 (door latch)
Erick S.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Install new parts on unit. Retested unit and unit passed all tests with no fault at the time of service. Job complete
Juan G.
OVEN WHIRLPOOL WOS51ES4ES01 "Unit’s cooling fan/blower is noisy, blower assembly needs to be replaced. MODEL/SERIAL # tag has been removed from the unit. Informed customer I am not allowed to work on the unit given the tag is missing. Called trade partners to report, but given is Saturday they were closed. Took picture of registration paperwork, showing a model and serial #. "
Hector Z.
RANGE WHIRLPOOL WFG505M0BS3 "Customer is concerned of oven bake not working. "
Dane K.
WASHER WHIRLPOOL MVWX655DW Found a loose connection at shifter . Secured connection and t step unit. Unit functions normal now
Dane K.
WASHER WHIRLPOOL WTW7500GC2 Found a loose connection and the drain pump cause if drain pump to stall. Secured and tested unit. Unit functions normal now
Frank P.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Customer stated no icePart # WPW10498976$ 100.00Labor 75.00 Total $ 175.00 Will be paid upon arrival Service fee paid by credit card ; ordrng 1 WPW10498976 (valve)
Dane K.
WASHER WHIRLPOOL WFW9470WW01 Unit needs tub job. Cx declined.
Frank P.
WASHER WHIRLPOOL WTW5000DW2 Customer state No at times only trickles except bulk cyclePerformed diagnostics Found inlet valve plugged Will order part; ordrng 1 W11210459 (valve)
Erick S.
WASHER MAYTAG MODEL Cycled unit and found unit with bad motor windings causing unit to fill and not spend. Unit will need new motor. Customer declined estimate to repair at the time of service. Job complete
Irvin F.
REFRIGERATOR KITCHENAID KRFF707ESS01 The cover in the fresh food section is damaged. Screws are spent thru the cover. Have to brake the panel out. Installed evap motor need covers to finish a etc job. ; ordrng 4 12990518 (screw)s and 1 W10619220 (bracket R) and 1 W10619221 (bracket) and 1 W10754145 (cover) and 1 W10826118 (housing)
Steven W.
WASHER WHIRLPOOL WTW4815EW1 "Pre- edit parr’s were returned 08/07. Picked up pump locally. Replaced drain pump. Ran diagnostics. Had f2e1, f9e1 error codes. Cleared error codes. Ran auto test cycle. Fills, agitates, drains, rinses, and spins properly. Instructed customer to use less detergent. Complete."
Kenneth M.
DRYER WHIRLPOOL WED7000DW2 Found unit turning on but just sitting there. Bad thermal fuse. Checked venting and found venting good and clear. Replaced thermal fuse and tested. Unit is now working properly.
Isidore A.
OVEN KITCHENAID KODC304ESS00 "Removed oven from wall cavity , back panel for thermal fuse access, removed old upper thermostat and installed new upper thermostat W11034459, reinstalled back panel and oven. Test oven operation at approximately 350 degrees Fahrenheit, both lower and upper oven working at this time."
Kevin M.
WASHER WHIRLPOOL WFW85HEFC1 "Unit giving F3E1, I tested unit and found that customer was using 3 tide pods. I instructed customer that 3 pods can cause error code. Customer paid trip charge."
Danny G.
RESIDENTIAL REFR KITCHEN AID KBSD608ESS01 Client is stating unit is not cooling properly Test freezer temp and unit is reaching 0f degrees Test fridge compartment and by the top shelve left side unit is reaching 34-37 degrees Advised client to rearrange food and not to block vent and rear shelves gaps to allow proper air flow Client is complaining about taste of water and advised him chemical flavor can come from the water supply and water line and manufacturer recommends copper Ice buckets and shelve need to be replace Customer denied for me to adjust his doors and bottom trim and order ice bucket and broken drawer He is going to exchange the unit and does not want unit to be repaired Called trade partners to document call Sr# 7728500770
Kevin M.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Removed and replaced RC door. Heated gasket to form. All tests good.
Kevin M.
REFRIGERATOR KITCHENAID KBSN608ESS01 "Seal is falling off deli bin causing temp issues in deli. I inspected door seal, seal is defective. Removed and replaced bin with seal. All tests good."
Steven W.
DRYER - GAS WHIRLPOOL WGD4815EW1 "Recall on GJ. Squealing sound. Found support rollers seizing up, worn idler and belt. Replaced support rollers, belt, and idler pulley. Cleaned/ reconditioned shafts. Tumbling and heating properly at this time. Complete.; used 1 4392065 (REPAIR KIT) from stock"
Kevin M.
MICOWAVE WHIRLPOOL WMC30516HZ0 Unit not heating. I verified unit is not heating. This unit is unserviceable and no replacement parts are available. It’s a countertop microwave. I informed office to call whirlpool.
Cruz B.
DISHWASHER WHIRLPOOL KDPE234GPS "Fixed- found lose neutral wire at terminal block causing intermittent power to the appliance, cut and spiced and reconnected neutral wire tested unit in a normal cycle for 30 minutes, unit is now working as designed customer okayed repaired"
Kenneth M.
WASHER MAYTAG MVWB865GW0 LF error code. Faulty cold water. Not properly opening solenoid. Ordrring new water valve. Rescheduled customer for monday 8-10-20; ordrng 1 W11165546 (Valve)
Randy C.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Compressor not in ;1 W10832994 (compressor)"
John B.
DRYER WHIRLPOOL WED5000DW2 "Replace the main thermostat, the thermal fuse had to be replaced also. The dryer tested good at this time. The dryers in the rear of the house."
Randy C.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Removed and replaced door and thimble. Door has damages. Reordering. ; ordrng 1 LW10599407 (dor-fip)
Raymond D.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Upon arrival cx states frost and ice is in freezer. Found humidity on mullion, this is causing water to drip into freezer. Also found frosting on door seals causing warm air leaks. Instructed cx on proper use and care. Unit functions as designed."
Rod H.
WASHER WHIRLPOOL WTW5000DW0 Wet clothes at nd of cycleConfirmed defective pump.... outage to pump with no obstruction. Won’t energize. Replaced pump with no leaks and as designed operation returning.The pump listed for this model shows a different configuration took the same pump as that model WTW5000DW2; used 1 W10876600 (PUMP-WATER) from stock
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ "Light in FC not coming on and gears on rails are broken not allowing door to close properly. Unit needs brackets, gears and light switch. Ordering parts. ; ordrng 1 W10348259 (bracket) and 1 W10348260 (bracket) and 1 WP12466115SP (light switch) and 1 WPW10474715 (gear) and 1 WPW10474716 (gear)"
Rod H.
WASHER WHIRLPOOL WTW7500GC2 Won’t start but intermittently Confirmed.....Found lid lock circuit in control failure. Replaced machine control with no issues recurring and no leaks after calibrating.
Rod H.
RANGE WHIRLPOOL WFG525S0JZ0 Returned to replace ordered parts and as designed fit and finish returned1 W11026866 (panl-cntrl)
Kevin M.
REFRIGERATOR KITCHENAID KSRG25FKSS15 unit not making ice. I verified voltage to ice maker but ice maker not cycling. Found broken module on ice maker. Ordering ice maker. ; ordrng 1 2198597 (icemaker assy)
Steven W.
RANGE - GAS AMANA AGG222VDW4 Tested oven. Heating properly at 350 f. Called tech line. SR # 7728503483. Unit is working properly as designed. Called safety department. SR # 7728482464. No problem found with unit. Smoke detector is too close to range. Range is close to wall on left side.Complete.
Tyler F.
WASHER WHIRLPOOL MVWB765FW4 Customer stated that the unit shut off on its own. Found error code for communication loss. Ordering interface and main control not in stock.; ordrng 1 W11135391 (console) and 1 W11429620 (ELEC CNTRL )
Steven W.
WASHER WHIRLPOOL WFW5620HW0 Unable to put into diagnostics. Control is locked. Control panel won’t unlock. Disconnected and reconnected UI. Still locked. Needs console. Called tech line. SR # 7728500025. ; ordrng 1 W11319991 (CONSOLE )
Antonio D.
REFRIGERATOR WHIRLPOOL JS48PPDUDE01 Aligned door and checked damper operation. Reset control to 34 degrees. Freezer is set at -3 degrees f. Operates per mfg.’s specifications.
Danny G.
REFRIGERATOR KITCHENAID KSSC42FKS01 Ref side is not cooling Found air return blocked with ice Defrost unit with steam gun Test unit and freezer is at 0f Advised client to allow 24hrs for unit to reach proper temp Possible doors were left open for long time causing an air leak and frisking up the air return Test unit and ref compartment is not getting air flow and started to cool
Steven W.
DRYER - GAS MAYTAG MGD6230HW0 Ran diagnostics. Found leaking past orifice when unit is off. Needs burner assembly.Out of stock at vendor. In stock locally.; ordrng 1 280119 (BURNER ASSEMBLY )
Danny G.
RANGE KITCHENAID KDRS483VSS04 F2e1 error code Replaced ui and control Reinstall unit and power up Test unit and all functions are working properly No error codes No floor or cabinet damage U it is now working properly
Danny G.
OVEN WHIRLPOOL WOS51EC0HS01 Sr#7728502586 . Unit display resume after unit reached temp and put food inside the oven If client doesn’t hit resume unit will shut off Sometimes the resume alert doesn’t come on Called techline they advised to have client set up to WiFi on the app and to download software upgrade and this issue should be taken care of Unit is heating and cycling properly Document call
Danny G.
RESIDENTIAL REFR WHIRLPOOL WFG505M0BS3 Unit is not igniting and smell of gas build up Found faulty ignitersReplaced and burner heads Reinstall unit and power up All burners are working properly and no more gas build up Unit is now working properly
Rod H.
DRYER AMANA NGD465EW2 Dryer won’t power upConfirmed.....open door switch and open thermal fuseOrdered door switch and thermal fuse.Supplier out of stock and truck stock depleted.; ordrng 1 WP3392519 (thermal fuse) and 1 WPW10237959 (switch-dor)
Andy H.
DISHWASHER KITCHENAID KUDE70FXSS5 "Unit stops in mid cycle, replaced control board tested unit working properly"
Rod H.
WASHER WHIRLPOOL MVWB835DW0 Tub leg into gearcase and down stator assembly. Will need bolt washplate ;1 W10752187 (screw) and 1 W10754158 (motor stator) and 1 W10811956 (GEARCASE) and 1 W10811960 (spin basket) and 1 W10902814 (washplate) and 1 W11050804 (cap) and 1 W11219115 (TUB)
Andy H.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Getting to cold in fresh food compartment and damper makes noise, replaced damaper and tested unit working properly"
Andy H.
LAUNDRY WHIRLPOOL WTW7000DW "Not filling, found harness to water valve to control loose reinstalled harness and ran through cycle tested unit working good"
Steven W.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Needs nameplate. Not reusable.; ordrng 1 W11223753 (NAMEPLATE )
Andy H.
REFRIGERATOR WHIRLPOOL WRT311FZDT00 "Not cooling in fresh food compartment, found fan motor was turning very slow , replaced fan motor and tested unit working properly"
Antonio D.
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 "Fresh food evaporator iced completely. Ordering harness wire/fan , support and control.; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 WPW10389152 (support)"
Antonio D.
MICOWAVE OVEN KITCHEN AID KMBS104ESS03 "Pulled out microwave to check power to transformer. Transformer has 120 supply. Defective magnetron. Ordering magnetron, diode and capacitor; ordrng 1 W10850446 (capactr-mg) and 1 W11256462 (diode) and 1 W11409822 (MAGNETRON.)"
Andy H.
REFRIGERATOR KITCHENAID KRFF707ESS01 Not cooling ; ordrng 1 W11033168 (harns-wire)
Andy H.
LAUNDRY MAYTAG MVWC565FW1 "Leaks oil and water needs motor,gear, and parts; ordrng 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11161960 (agitator) and 1 WPW10006384 (drive belt)"
Juan G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Ice build up on freezer door rails, and door switch area. De iced freezer area. Possible door was not closed properly at one point. Advised customer to apply extra pressure on door when closing, to eliminate the chance of it not making contact 100%. Unit is working fine."
Juan G.
RANGE WHIRLPOOL WFG505M0BS3 "Oven light is not working 100% of the time, oven door gasket separates from cabinet when you pull on it.Light bulb was loose, corrected light bulb installation. Informed customer door gasket is held by clips spaced around the perimeter to keep it in place, the gasket between the clips will come forward if pulled. The design of the gasket, is to remain in place that way when the door is closed, it makes contact with it. Customer is using an adapter to connect the unit to the electrical outlet because it’s not a grounded 3 prong connection. Advised customer per manufacturer it states on owners manual to connect unit to a properly grounded outlet."
Andy H.
DISHWASHER MAYTAG MDB4949SHW1 Needs dispenser because it leaks when you put jetdry in it; ordrng 1 W10861000 (detergent dispenser)
Juan G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Actual concern, unit not making ice. Found ice cubes stuck, cubes were blocking the feeler arm path, not allowing it to come down all the way. Feeler arm was sensing full ice container. Cleared ice cubes, ran diagnostics, ice maker is working fine."
Andy H.
REFRIGERATOR WHIRLPOOL WRS325FDAM "Not cooling, found that unit is not getting a full frost pattern, needs compressor ; ordrng 1 W10309988 (compressor)"
Juan G.
REFRIGERATOR MAYTAG MSS25C4MGZ03 "Ice container was full on arrival, pointed that out to the customer, she thinks unit takes too long to fill ice container. Customer is comparing unit to an older model. Informed customer this model takes anywhere between 24 to 48 hours to fill ice container given size of cubes are much smaller than older ice makers. Explained to customer water reservoir only holds 12 to 16 ounces of water. If a cup is filled, it takes most of the water that was sitting inside, as water is dispensed, water at room temperature comes into the unit. The water needs to sit in there sometime before dispensing for it to get cold. Unit was not leveled properly. Leveled unit, checked ops, unit is working fine."
Andy H.
FREEZER WHIRLPOOL KRSC503ESS01 Needs thermistor and fan; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)
Timothy J.
WASHER WHIRLPOOL WTW7500GC2 Checked for faults and ran a service test. Unit showing a 3-2(inlet water temperature fault)8-1(low/no flow) 0-4(spin limited by water temperature); ordrng 1 W11165546 (valve)
Timothy J.
WASHER MAYTAG MVWX655DW1 Checked for faults and ran a service test. Unit showing a 5-2(lid lock fault). Unit had difficulty locking in the service cycle.; ordrng 1 W11307244 (latch)
Juan G.
DRYER MAYTAG MGDC465HW0 "Worn out drive belt. Replaced belt, checked ops, unit is working fine now.; used 1 4392065 (DRYER REPAIR KIT) from stock"
Timothy J.
WASHER WHIRLPOOL WTW6120HW0 When plugged in the unit just drains and puts a message on the screen that says it’s draining and to remove any clothes. Called WPTS(7728501890) who had me disconnect the drain tube and wait 10 minutes to see if the control stops draining. If not replace the control. ; ordrng 1 W11419055 (CONTROL)
Hector Z.
REFRIGERATOR KITCHENAID KRSC703HPS00 Replaced: Evaporator Thermistor (W10316760) and User Interface (W11340158). Tested ok.
Timothy J.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Unit needs a new IM . ; ordrng 2 WPW1022101048s and 2 WPW10221048 (spacer)s"
Hector Z.
REFRIGERATOR KITCHENAID KRSC503ESS00 Replaced Freezer (LW10728959). Tested ok.
Hector Z.
DRYER MAYTAG MGD6630HC1 Customer is concerned of dryer stop and display a F3E3 code (Inlet thermistor open/shorted). I set the unit in diagnostic and there was a F3E3 code. Replaced Inlet Thermistor (W11396709). Tested ok.
Enrique R.
WASHER MAYTAG MVWB765FC2 "In diagnostics found , long fill & locked rotor error codes . Unlocked rotor , installed valve , performed calibration . All functions tested normal at time of service , no leaks ."
Enrique R.
WASHER WHIRLPOOL WFW6620HW0 "Customer concerns , washer long cycle time . I called techline , spoke with AUSTIN Sr #7728496532 , in diagnostics found off balance error code . All functions tested normal , it’s normal for time to adjust due to overload , off balance , oversuds , etc , etc ."
Enrique R.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer concerns , door alarm keeps going off . Found RC left door switch not making contact with door liner . Installed plastic square , ran test in diagnostics . All functions tested normal at time of service , no leaks ."
James M.
WASHER WHIRLPOOL WTW4816FW Installed new harness and tested unit. Unit now spinning and operating as intended.
James M.
WASHER MAYTAG MVWC415EW1 Cx stated unit not ompleteing cycles. Ran auto test. Test completed no issue. Manual test components. Water valve non responsive.. retested auto.. water valve failed. Customer denied repair due to price of repair.
Juan G.
WASHER WHIRLPOOL WFW560CHW0 "Replaced burnt up drain pump, unit wouldn’t power on. Replaced main control board, and console. Ran diagnostics F3e2 open or shorted ntc. Found wire harness connector damaged. Harness needs to be replaced.; ordrng 1 W10919932 (harns-wire)"
Francisco S.
ALPHA WHIRLPOOL WFW97HEDC0 Checked unit found error code f3 e1. Blew through p hose. And also ensure connections are ok at ACU and at sensor. It looked ok. Performed quick diagnostics and unit is fully functional. If cx calls back in will need assistance to get unit off drain pan it’s on.
Francisco S.
MICROWAVE WHIRLPOOL CAE2745FQ1 Checked unit found no leaks underneath/valve/drain or hot cold hoses. Leak coming from incoming water splashing on tub ring. Leveled unit back and turned faucet down a bit. Unit now checks ok.
Francisco S.
WASHER WHIRLPOOL WFW85HEFW0 Removed and replaced water pump. Unit now checked ok.
Frank P.
REFRIGERATOR WHIRLPOOL WRS325SDHZ Customer stated condensate in freezer and moisture in refrigerator Performed diagnostics Found bad gasket on freezer door and air diffuserWill order parts; ordrng 1 W10136735 (door gasket) and 1 W11317276 (diffuser)
Enrique R.
DISHWASHER WHIRLPOOL WDT970SAHV0 "Customer concerns , dishwasher not filling with water . Found The unit is filling up , but wash motor is not working . Please order control board and wash motor . ; ordrng 1 W10904715 (cntrl-elec) and 1 W11087376 (pump&motor)"
Enrique R.
WASHER WHIRLPOOL WTW8040DW "Part not yet received , will be available next Tuesday . Long fill/no fill , we know is shorted valve . ; schdld next appmnt for 8/12 WED !"
Rod H.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Concerns of Cooling issues.Confirmed Found over packed in fridge and no food in freezer to really see a problem. Ffd compartment grocery storage inhibiting air flow. Overlapped shelf’s concentrating air in on spot.Consumer is aware of these issues and claims that’s not the issue. Redistributed groceries to allow even airflow.Produce stored in top shelf and crispers were empty.
Kenneth M.
WASHER WHIRLPOOL WFW92HEFW0 Installed bellows. Pressure hose and drain pump. Tested unit. Unit is now workimg properly. Customer approbes function at this time.
Kenneth M.
WASHER WHIRLPOOL WTW4855HW1 Hot to cold. And cold to hot. Put hot to hot. And cold to cold. Twated. Jnit is workkng properly. House valves incorrect. House valve shows hot water is cold. And cold water is hot. Informed custimer to have someone come out and swap there house valves around.
James M.
WASHER MAYTAG MVWC565FW "Found unit with motor control fault. Unit not spinning correctly. Unit needs new hub kit, splutch assembly and main control. ; ordrng 1 W10528947 (drive hub kit) and 1 W11116594 (cntrl-elec)"
Kenneth M.
MICOWAVE OVEN WHIRLPOOL WMH31017HS3 Installed control. Transformer and thermostat. Tested unit. Unit is now eorking propetly. Customer approves function at this time.
Francisco S.
LAUNDRY MAYTAG MVWB835DW4 Checked unit found error code f6 e2 & f2 e1. Continuity check on harness passed. Unit needs ui and control replaced. RS for Thursday.; ordrng 1 W11035014 (console) and 1 W11105155 (cntrl-elec)
Patrick C.
REFIRGERATOR WHIRLPOOL WRT112CZJW00 Removed and replaced control. Tested unit told customer wait 24 hours
Chase F.
WASHER MAYTAG MVWC565FW2 "Same problem occurring. Getting motor control fault and motor fault. Called into WPL tech line, spoke with Andy. Ran through error codes. Took resistance reading at j2 connector getting proper readings. Took resistance reading at capacitor and received 0 ohms. Indicating a shorted capacitor. Ordering capacitor. SR#7728401809; ordrng 1 W11428524 (CAPACITOR)"
Chase F.
REFRIGERATOR WHIRLPOOL WRF767SDHV00 E5 error code on icemaker. Must have been a bad icemaker from factory. Ordering new icemaker. ; ordrng 1 W11294907 (ICEMAKER)