Near Simi Valley, CA 93065
Aaron
Job Details: 08/30/2018
whirlpool dryer WGD7500GW0 checked operations found that the igniter for the burner is broken replace the gas igniter tested operations unit is working as designed now; used 1 279311 (IGNITOR KIT & BRACKE)
Near Ventura, CA 93003
Aaron
Job Details: 08/30/2018
frigidaire refrigerator LGHN2844MF0 Replaced the main board evaporator fan motor and fan blade tested operation to start the cool allow 24 hours to cool off way down operating normal at this time; Job Complete
Near Fillmore, CA 93015
Aaron
Job Details: 08/30/2018
whirlpool washer WTW5000DW1 Unit was not shifting , replaced the shift actuator , tested operations unit is working as designed , advised the customer to start using way less soap and to do the clean wash cycle with the affresh tablets once a month or else this unit can intermittently not spin out clothes which is another issue customer brought up other than that unit is operating as designed; used 1 W10913953 (ACTUATOR)
Near Santa Paula, CA 93060
Aaron
Job Details: 08/30/2018
maytag washer MVWB765FW1 Unit has an f2e1 And not responding , needs console and controls , replaced parts W10920541 (CNTRL) and a W10919546 (Console) tested ops normal; Job Completed.
Near Malibu, CA 90265
Jesus
Job Details: 08/30/2018
WHIRLPOOL REFRIGERATOR KRFC704FSS00 Customer states that unit is not cooling. Checked unit and it was defrosted but has some ice left in the evaporator. Removed the evaporator and ran test 40. Assembled unit and tested. Unit is working as designed. Job complete.
Near Malibu, CA 90265
Jesus
Job Details: 08/30/2018
maytag washer MHWE251YG00 Customer states that unit is displaying error codes. Checked unit and ran diagnostics found error codes. Pulled unit out checked the water valve. Removed hoses and found the filters clogged. Cleaned the filters and reinstalled hoses. Ran unit test and passed. Unit is working as designed, Job completed.
Near Calabasas, CA 91302
Jesus
Job Details: 08/30/2018
maytag washer MVWB300WQ1 Customer states that unit is making a loud noise. Checked unit and found bad bearing. Gave customer quote and approved. Removed ring tub,wash-plate, basket and rotor assembly. Removed bearing mad installed new kit. Assembled unit and tested. Unit is working as designed. Customer paid in full. Job Completed.
Near Calabasas, CA 91302
Jesus
Job Details: 08/30/2018
KITCHENAID MICROWAVE KOCE507ESS05 Customer states that unit is heating intermittently. Checked unit and and ran diagnostics no error codes found. Also customer states the microwave fan was noisy. Removed unit from cabinet and found the fan vibrating accessibly. Tighten screws on fan motor and added extra padding to housing. Assembled unit and tested. Unit is working as designed; Job Completed.
Near Oak Park, CA 91377
Jesus
Job Details: 08/30/2018
WHIRLPOOL WASHER WFW97HEDC0 Customer states that unit is leaking from underneath. Checked unit and and ran diagnostics. Customer ran the cleaner washer cycle and found suds coming out of the back port. Removed top cover found where the unit is leaking due to over suds. Explained to customer due to the access soap this will happen. Unit is woking as designed
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 08/30/2018
WHIRLPOOL WASHER WTW8000DW1 Customer states washer not finishing the cycle. Set unit on diagnostic and found no error code. Having a hard time attempting to set unit in diagnostic. Replaced main control, re calibrated. Tested ok. Job Completed. used a W10916647 (CNTRL)
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 08/30/2018
whirlpool cooktop KFGU706VSS01 Customer states cook top center burner is not lighting up. Checked unit and found crack on the bottom section of the electrode, routing the spark through the crack. Burner head assembly is discontinued, Job Completed.
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 08/30/2018
whirlpool dishwasher KUDE70FXSS5 Customer states cycles are taking too long. Set unit in diagnostic and found a F6E4 code (Float switch open) and a F19E3 code (Drying fan error). Control doesn’t want to run the complete diagnostic test. Found an open fan motor. Need to replace fan motor but there is the possibility that the control has to be replaced too. Customer was charged today for the service call Customer will call back if they want to continue repair. job completed.
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 08/30/2018
whirlpool refrigerator WRS321SDHZ01 Customer states no ice production and condensation of the refrigerator divider (Mullion). Checked unit and found good ice production and normal temperatures on both compartments. Also noticed condensation on the Mullion bar. Observed an increase in temperature, this is an environment issue, also he suggested to partially cover some not all the holes on the back cover cardboard to increase at little be the temperature of the Mullion bar. job completed.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 08/30/2018
whirlpool dryer WGD4815EW2 Customer staates dryer making noises. Checked unit and found damaged roller. Installed a dryer repair kit 4392065 (DRYER REPAIR KIT) . Tested ok, Job completed.
Near Los Angeles, CA 91344
Michael
Job Details: 08/30/2018
whirlpool microwave RBD245PDQ15 Customer states intermittently the user face will lose power while in use. Oven operates but display does not show. Found loose connection on neutral line above it but did not correct issue. Oven functions other than display.White control p/n 8300428 is discontinued. Cannot repair this unit. Job completed.
Near Los Angeles, CA 91364
Michael
Job Details: 08/30/2018
whirlpool washer WTW5000DW0 Customer stated unit leaked water from bottom. F8E3- overflowF8E5-hot/cold reversed. Verified hoses were in correct. verified leaking from transmission area. Tech removed wash plate which broke. Wash plate nut is severely corroded in place. Phillips screw is stripped and needs to be drilled out for removal. Wash plate W10752283Screw WP8533953; ordrng 1 W10752283 (washplate) and 2 WP8533953 (screw)s, Removed seized nut from splined shaft. Removed and replaced transmission assembly. Tech found splotch assembly is melted and damaged.Need cam p/n W10721967 and belt WPW10006384; ordrng 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt), Installed new cam assembly and belt. Ran unit through manual fill, agitate, drain, spin with no issues. Ran auto service test and passed with no issues. Unit ops as intended job complete
Near Los Angeles, CA 91367
Michael
Job Details: 08/30/2018
whirlpool washer WFW3090GW Customer states unit won’t turn on. Tech verified unit is unresponsive. Verified 120v to washer. Removed top panel and verified power cord has continuity. Found loose connection on white and black wires. Secured connection. And unit now powers on and ops as intended. Ran auto service test and passed with no issues. Job complete.
Near Los Angeles, CA 91344
Michael
Job Details: 08/30/2018
whirlpool oven WFG320M0BS0 Customer states outer oven glass exploded and glass struck their toddler.Tech found outer glass broken. Inner glass is intact. Tech found adhesive and broken glass inside oven door cavity preventing new glass from going in properly. Needs upper trim for oven door p/n W11105139 ; ordrng 1 W11105139 (brkt-glass), Removed door from unit. Removed front panel and replaced with new glass and top bracket. Installed door onto unit. Door is even and opens and closes as intended. Job complete
Near Santa Clarita, CA 91350
Michael
Job Details: 08/30/2018
whirlpool refrigerator WRX735SDBM04 Customer states door open light is on and door dispenser is not operating. Service test 16 stays open when door is closed. Removed left side door switch and found bad connection. Tested door switch and passed. Reinstalled door switch and installed spacer and lights now function as intended. Door dispenser now ops as intended job complete. used WP2177331 (PLASTIC-SQ)
Near Simi Valley, CA 93065
Danny
Job Details: 08/30/2018
WHIRLPOOL RANGE WFE550S0HZ0 Making loud noises when using convection bake Found harness in the back hitting the fan blades Relocate harness Reinstall cover Reinstall range Test unit and convection fan motor is working properly. Job complete.
Near Simi Valley, CA 93065
Danny
Job Details: 08/30/2018
whirlpool refrigerator WRX988SIBM00 Unit is not making ice and not cooling properly ; ordrng 1 W10789393 (cntrl-elec) and 1 W10837236 (harns-wire) and 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec) and 1 WPW10764668 (ice maker), Not making ice and not cooling Replaced harness and controls and ice maker Reinstall unit Set unit to proper temp Ice maker cycled and filled up with water Ref fan motor is running properly . job complete
Near Moorpark, CA 93021
Danny
Job Details: 08/30/2018
kitchenaid refrigerator KBSD608ESS00 Unit got super hot and won’t cool inside refrigerator side Replacing control ; ordrng 1 W10849799 (cntrl-elec) and 1 W11212356 (FAN ) and 1 WP2188875 (motor-cond), Unit is getting to hot and not cooling properly Tech line requested to replaced main control and fans Replaced and install new control and fans Power unit up Unit kicked on and all fans are working Advised client to allow 24hrs for unit to reach proper temperature.
Near Los Angeles, CA 91367
Danny
Job Details: 08/30/2018
WHIRLPOOL COMPACTOR GX900QPPS6 Unit is not working and control is hard to switch ; ordrng 1 WP777811 (switch-dir) and 1 WP9871824 (switch-off), Not working Replaced switches Reinstall unit Test unit multiple times and unit is compacting properly ; Job complete
Near Simi Valley, CA 93063
Danny
Job Details: 08/30/2018
WHIRLPOOL WASHER WFW9600TW01 Not draining Found bad drain pump. Provided cod estimate to client, Client agreed to get unit repaired. Replaced and install new drain pump ran a self test cycle and unit completed with no issues No water leaks Reinstall washer. Job Completed. used 280187 (PUMP-WATER)
Near Simi Valley, CA 93063
Danny
Job Details: 08/30/2018
whirlpool refrigerator KBFS20EVWH0 No lights Unplug unit and reset for a minute Plugged unit into power supply All lights were on and made sure all door are closing and sealing properly All light switches are working properly Unit kicked on and started to cool ; Job Completed.
Near Tehachapi, CA 93561
Patrick
Job Details: 08/30/2018
kitchenaid dishwasher KDTM404ESS3 Unit is still not drying errors stored F9e4 f5e1, have nothing to do with heat. Stated to change wire harness by tech support ; ordrng 1 W10834770 (harns-wire) Removed and replaced parts tested unit all ops checked good.
Near Tehachapi, CA 93561
Patrick
Job Details: 08/30/2018
WHIRLPOOL WASHER WFW95HEDW0 Found the unit having issues with not wanting to start. The pump just runs. Checked error codes and found f8e1 and a f9e1. Errors that are related to water level sensor and air trap. Checked for blockage or air leaks in pressure hose and air trap, none detected. Pump is operating properly and there is water entering machine. Needs new air trap and pressure sensor; ordrng 1 W10626116 (trap) and 1 WPW10448876 (switch-wl), Found the unit having issues with hot water valve. The screen was actually plugged. Different error code then last time and I missed it. Cleared out and tested unit all ops checked good
Near Lancaster, CA 93536
Patrick
Job Details: 08/30/2018
whirlpool washer WFW72HEDW0 Found the customer stating the unit won’t always lock unlock and start. Locks and unlocks up to 5 tries for it to lock. Other then that unit runs fine. Checked errors and found door unlock error. Checked connections all good. Needs new latch. USED PART WPW10443885 tested unit all ops checked good
Near Littlerock, CA 93543
Patrick
Job Details: 08/30/2018
WHIRLPOOL WASHER WFW7590FW0 Customer canceled at the door
Near Tehachapi, CA 93561
Patrick
Job Details: 08/30/2018
whirlpool washer WTW7300DW1 Customer having issues with the unit filling and draining staying stuck on 35 min. The 50 min cycle took 2 1/2 hours to complete. Checked errors and found off balance and an over load error. Checked the load size he had in the machine and it wasn’t over loaded. He was able to put into a drain and spin just fine and spin water out of the clothes. Hot supply line doesn’t open all the way but still enough pressure and no valve error code stored. Need to replace control board. Will also replace valve cause the issue he is having with unit is similar to valve failure. Unable to replace valve. Water supply doesn’t shut off. But I don’t believe valve is bad ; Job Complete
Near Santa Clarita, CA 91355
Raymond
Job Details: 08/30/2018
kitchenaid refrigerator KRFC704FBS00 Upon arrival unit not cooling. Unit has defrost issue, need to replace evap cover, optimize thermistor and replace control. Contacted Customer to discuss and found customer contacted kitchen aid for a replacement unit.
Near Santa Clarita, CA 91321
Raymond
Job Details: 08/30/2018
maytag washer MHW5500FW1 Upon arrival a weird noise in spin cycle. Couldn’t describe it more. Ran unit through diagnostic and tested unit. No error codes and unit passed all tests. front load washers could intermittently cause a noise when air flow is passing through clothes. This is considered normal. Unit functions as designed at time of service.
Near Los Angeles, CA 90065
Raymond
Job Details: 08/30/2018
whirlpool range WFG520S0FS0 Upon arrival hinges were bent. Replace hinges and tested unit functions normal now.
Near Los Angeles, CA 91607
Raymond
Job Details: 08/30/2018
kitchenaid range KSGB900ESS2 Upon arrival I had no parts. Inspected valve and tried to get leak to stop. Old not. Order manifold set. ; ordrng 1 W11241301 (MANIFOLD ), Replaced control, display and manifold. No gas leaks but wiring harnesses to display has broken pins and keypad harness is damaged. ; ordrng 1 W10913685 (panl-cntrl) and 1 W11025616 (harns-wire) and 1 W11176109 (HARNESS) , Replaced control panel, and wire harness. Swapped out cosmetic backing for knobs. Tested unit. Unit functions as designed.; Job Completed
Near Los Angeles, CA 91331
Raymond
Job Details: 08/30/2018
whirlpool dryer MGDC215EW2 Upon arrival timer wouldn’t advance. Inspected and found bad timer. Replaced timer WPW10185981 (TIMER) and tested, unit functions as designed.
Near Los Angeles, CA 91342
Raymond
Job Details: 08/30/2018
MAYTAG DRYER MCG8000AWW Upon arrival unit would not spin and the steamer would not close. Inspected and found bad belt, pulleys, glide, idler arm and motor. Latch is broken but is discontinued. Quoted customer for repair, Informed customer latch was discontinued, customer will speak with wife to find out if they wish to repair.
Near Santa Clarita, CA 91381
Billy J.
Job Details: 08/30/2018
whirlpool washer MVWB835DW3 Upon arrival customer states she wants unit checked out to make sure its functioning properly I checked unit for error codes there is none I ran unit threw diagnosis and went threw all functions as designed job complete also instructed customer to put unit on dedicated circuit per use and care guide job completed.
Near Los Angeles, CA 91325
Billy J.
Job Details: 08/30/2018
whirlpool refrigerator WRS526SIAH00 Different issue customer states ice cubes are smaller found water line cracked cracked don’t have correct water supply line need water line from valve to under door put into parts research also installed ice build ; ordrng 1 WATERLINE (WATERLINE), upon arrival removed and replaced all water lines retested job complete no leaks at this time
Near Los Angeles, CA 91304
Billy J.
Job Details: 08/30/2018
KITCHENAID DISHWASHER KDTM404ESS2 Upon arrival customer stated unit not drying or cleaning properly customer is using all eco friendly soup and no rinse aid instructed customer to use proper products and customer stated she will not use those products instructed customer she will not get results she wants with out proper products.
Near Los Angeles, CA 91326
Billy J.
Job Details: 08/30/2018
kitchenaid refrigerator KBSN602ESS00 Upon arrival customer stated fresh foods not working u.i was stating 64 degrees and high temp alarm in fridge performed factory reset and u.i started working and showing correct temp entire u.i was frozen job complete
Near Los Angeles, CA 91326
Billy J.
Job Details: 08/30/2018
JENNAIR REFRIGERATOR JFC2089HPY upon arrival customer stated unit stoped cooling in refrigerator section and icemaker stopped making ice then it started working again I have 35 degrees in fridge and 0 degrees in freezer customer states she lost all her food and was like this for a couple days found damper control not opening or closing also making a load noise WP67003903 ; ordrng 1 WP67003903 (control- d), Upon arrival removed and replaced all parts listed retested job complete
Near Los Angeles, CA 91342
Billy J.
Job Details: 08/30/2018
whirlpool refrigerator GC5SHAXVS00 Upon arrival customer stated icemaker was not working properly sometimes wouldn’t get ice for a couple days also stated they could not removed ice bucket removed and replaced icemaker 2198597 (ICEMAKER) and bad ice door 8201756 (ICE DOR KT) not sealing properly. retested job complete
Near Los Angeles, CA 91331
Bryan Dunn-Wilson
Job Details: 08/30/2018
maytag washer MVWC565FW Upon arrival customer states washer is not starting. Heard loud clicking noise then washer never worked after. Tried to put unit into diagnostics. Unit would not go into diagnostics. Ordering control. ordrng 1 W11162438 (CNTRL ), Removed and replaced control. Calibrated and tested unit. Unit functions as designed. customer approves repair at this time. No dents dings or scratches caused by tech.
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details: 08/30/2018
KITCHENAID REFRIGERATOR KRFC704FSS00 Upon arrival unit is a complete no cool. Customer states previous company replaced evap cover and control. Since then fridge and freezer have no cooled. Inspected unit. Customer also states hearing a loud noise from behind fridge for days. Then noise stopped. Compressor is not running. Both evaps do not have a frost pattern. All fans are running. Put unit into diagnostics. Compressor would not start. Ordering compressor and fc evap. ; ordrng 1 W10865322 (evaporator) and 1 W11025999 (compressor), Unit is not cooling again. Fresh food evap is frozen over again. Checked thermistor and it is in correct position. Evap and cooling lines are pushed back against liner wall away from evap cover and software is up to date. This unit has had the same repair done to it twice before. Will send to AP to see if unit can be exchanged
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 08/30/2018
WHIRLPOOL DISHWASHER WDF320PADB2 Customer states cutting board melts along top of heater. Also poor wash. Inspected unit found cutting board melted. Removed cutting board and all plastic heater works fine. Tested sump all test passed. Instructed customer to use rinse aid to help with washing of dishes. No other problems found at this time.
Near Pasadena, CA 91107
Bryan Dunn-Wilson
Job Details: 08/30/2018
whirlpool oven KEBS107SSS02 Customer stated no heat to oven. Stated used self clean then oven wouldn’t heat. Unit needs new thermal fuse and blower. Ordering parts; ordrng 1 WP8304452 (fuse-thrml) and 1 Wp8303972 (blower), Removed and installed thermal fuse. Tested unit. Unit preheated to 350. Customer approves repair at this time no dents dings or scratches caused by tech.
Near Arcadia, CA 91006
Bryan Dunn-Wilson
Job Details: 08/30/2018
WHIRLPOOL OVEN WM27160B Upon arrival customer states when Oven reaches temp loud fan noise. Ran oven when oven reaches set temps unit started making loud noise from cooling fan. Removed cover to see if any obstruction is causing noise found none. Ordering cooling fan motor. Quoted Customer. approved. ordrng 1 WP74004947 (fan motor), Removed and replaced blower fan. Ran oven to 350 fan runs and no noise; Job Completed
Near Bakersfield, CA 93308
Dane
Job Details: 08/30/2018
WHIRLPOOL WASHER WTW4816FW1 On arrival the unit would not spend because the lady would not lock. Found little lock faulty. Removed and replaced W10838613 (LATCH) lock and tested unit. Unit functions normal now.
Near Bakersfield, CA 93311
Dane
Job Details: 08/30/2018
kitchenaid oven KODE500ESS02 Unit needs a new control board and new consul still giving same code. Per conversation with tech-support that was deleted when for some reason the office canceled the dispatch while I was at the call and lost my PVR and the file number to who I spoke with on tech line. Ordering parts; ordrng 1 W10801665 (cntrl-elec) and 1 W11086141 (console) and 1 W11179310 (CONTROL), Removed and replaced controls and tested unit. Unit functions normal now.
Near Bakersfield, CA 93311
Dane
Job Details: 08/30/2018
WHIRLPOOL REFRIGERATOR WRS537SIAM Upon arrival the unit was freezing food in the fresh food section. Took ohm reading off of thermostat control board and found loose connection at control board causing faulty ohm. Secure connection and tested unit. Unit functions normal now; Job Completed
Near Bakersfield, CA 93313
Dane
Job Details: 08/30/2018
GE WASHER GTW460ASJ7WW Faulty lid lock, shifter is not working, water level too low even in diagnostic testing.; ordrng 1 WH01X27954 (LID LOCK) and 1 WH05X24185 (CLUTCH) and 1 WH05X25036 (SHIFTER) and 1 WH12X25294 (sensor speed), , Installed all list of parts and tested unit. Unit functions normal now; Job Completed.
Near Bakersfield, CA 93307
Dane
Job Details: 08/30/2018
frigidaire washer FAFS4272LA Upon arrival door was not closing correctly. Installed door hinges door frame and door latch. Door is not latching but unit is leaking from the Bellows, found bellows spring broken. Unit needs new Bellows Spring; ordrng 1 134527100 (clamp), Installed clamp and tested unit. Unit functions normal now.
Near Bakersfield, CA 93307
Dane
Job Details: 08/30/2018
GE AZ65H07DACW2 Upon arrival only some of the buttons on the user interface with function. Unit needs new user interface; ordrng 1 WP26X23380 (UI), , Installed ui and tested unit. Unit functions normal now
Near Bakersfield, CA 93306
Dane
Job Details: 08/30/2018
WHIRLPOOL WASHER WTW7040DW Upon arrival unit was not spinning. Found unit with faulty clutch assembly. Removed and replaced clutch W10754448 (CLUTCH) and tested unit. Unit functions normal now.
Near Bakersfield, CA 93306
Dane
Job Details: 08/30/2018
FRIGIDAIRE DISHWASHER FDB4315LFB0 Unit screeching after running for a while. Unit has bad motor bearing. Needs motor. Also door sequels very loudly, need to use some bar soap on door guides; ordrng 1 154844101 (motor kit), Removed and replaced motor and tested unit. Unit functions normal now
Near Bakersfield, CA 93305
Dane
Job Details: 08/30/2018
frigidaire refrigerator FFHT1814TW Upon arrival unit was not cooling. Found motor shorted and took out control board. Removed and replaced motor blower and control box and tested unit. Unit functions normal now; Job Completed
Near Paso Robles, CA 93446
George
Job Details: 08/30/2018
FRIGIDAIRE REFRIGERATOR FPBS2777RFO Found refrigerator working ok dispensing ice cubes and crush ok customer experiences intermently not dispensing ice motor sounds like is turning advise customer to record issue if comes back thanks. No dents or dings cause by tech.; Job Completed
Near Avila Beach, CA 93424
George
Job Details: 08/30/2018
kitchenaid refrigerator KFXL25RYMS2 Found refrigerator not dispensing water or ice customer change out filter remove had lots of settlement in water need to replace valve ok to order part . ordrng 1 WPW10349187 (valve), Installed part tested check out ok complete no dents or dings cause by tech.; Job Completed.
Near Los Angeles, CA 91436
Kenneth
Job Details: 08/30/2018
whirlpool dryer WGD9400FW0 Found unit not heating well due to gas coils being bad. Replaced gas coils and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician; used 1 279834 (2 COIL GAS VALVE SET). Found unit not heating. Found wire at gas valve ha backed out when installed. Not giving good connection. Fully secured and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around u it caused by technician
Near Los Angeles, CA 91356
Kenneth
Job Details: 08/30/2018
maytag refrigerator MSD2651KES Found unit leaking water at the water 5/16th connector at front of fridge. Did not have on in truck to replace. Informed customer he may pick one up at local hardware store. Found fridge door making slight pop noise. Found door closer to be wearing down causing a pop noise. Found closer to be discontinued. gave customer part number to try and find part himself.
Near Los Angeles, CA 91356
Kenneth
Job Details: 08/30/2018
whirlpool refrigerator WRF560SEYM05 Tested ice maker and found unit making screeching noise during IM fill. Replaced water valves due to solenoid not opening 100%. Also turned on moisture control due to mullion causing fridge to leak water. Tested all functions. Unit is working properly. Customer approves function at this time. No dents dings I blemishes on Ora round unit caused by technician
Near Los Angeles, CA 91406
Kenneth
Job Details: 08/30/2018
whirlpool refrigerator WRT518SZFM00 Found unit frosting in freezer. Found gapping at top of freezer door at the gasket. Heated up gasket and tested unit. Unit is now working properly. Customer approves. Cleaned out all ice. I formed customer that if problem continues. Entire door may need replacement.
Near Santa Clarita, CA 91350
Kenneth
Job Details: 08/30/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM04 Noise complaint by customer. Replaced ice maker. Could not get unit to duplicate noise. Based off experience. Removed tags and tape off power cord and unit to ensure those weren’t flapping in between wall and cabinet. Unit is working properly. Unable to repeat noise. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician
Near Shafter, CA 93263
Erick
Job Details: 08/30/2018
FRIGIDAIRE REFRIGERATOR FFHS2611LB Found unit not cooling due to bad relay. Unt is Roach infested. Customer stated unit was smoking.Starting rally has shorted which caused burning odor. Called Lowe’s and Lowe’s stated unit will not be covered.Job complete
Near Wasco, CA 93280
Erick
Job Details: 08/30/2018
WHIRLPOOL WASHER CAE2743BQ0 Found coin slot jammed causing it not to allow operations. Removed slot and repaired jam. Recalibrated main board, retested it through test cycle and it passed all tests with no errors. Job completed
Near Visalia, CA 93291
Erick
Job Details: 08/30/2018
whirlpool rerfigerator WRS571CIDM02 Found filter leaking when dispensing water causing it look like moisture build up. Found housing not securing filter. Removed housing and resecured to cabinet. Retested it and filter is now sitting properly and not leaking. Change temp setting from Celsius to Fahrenheit. Unit tested normal ops.
Near Visalia, CA 93292
Erick
Job Details: 08/30/2018
whirlpool refrigerator WRF990SLAM00 Found moisture pointer to replace gasket and adapter. Found moisture at fascia and toward the rear of unit. Also as you open right side it make a loud screeching noise due to stopper stripped; ordrng 1 W10612142 (adapter) and 1 W10633627 (motor-evap) and 1 WPW10372267 (closer), Installed new parts on unit.retested it and it passed all tests with no errors.
Near Visalia, CA 93292
Erick
Job Details: 08/30/2018
MAYTAG DRYER MEDB955FW0 Found housing out of position causing it to make noise, resecured housing. Retested it with customer, Unit is no longer making noise. Job completed
Near Lindsay, CA 93247
Erick
Job Details: 08/30/2018
MAYTAG WASHER MVWB880BW0 Inspected unit, has a Bad bearing. Gave estimate, Customer approved. ordrng 1 W10435302 (bearing) Installed new bearing on unit. Retested it and it passed diagnostics with no errors or noise. Job completed.
Near Tulare, CA 93274
Enrique
Job Details: 08/30/2018
maytag dryer MGDC300BW0 Installed new dryer repair kit , truck stock . dryer making noise . Now all functions work as designed . used 1 WPW10314173 (SUPPORT)
Near Tulare, CA 93274
Enrique
Job Details: 08/30/2018
FRIGIDAIRE REFRIGERATOR FGHC2331PFCA Unit not making ice . RC freezing the food . Replaced the ice sensor 240597203/SENSOR and damper assembly 241853801 (DAMPER ASSY). All functions checked normal at time of service . No leaks.
Near Visalia, CA 93291
Enrique
Job Details: 08/30/2018
WHIRLPOOL REFRIGERATOR WRF555SDHV01 Replaced the RC door handle . All functions checked normal .; Job Cmpltd,
Near Visalia, CA 93292
Enrique
Job Details: 08/30/2018
maytag dryer MEDX655DW1 Replaced the timer WPW10642928 (TIMER) on a Maytag dryer . All functions checked normal at time of service . Job Completed.
Near Corcoran, CA 93212
Enrique
Job Details: 08/30/2018
ge freezer GSE25HMHBHES Ice maker leaking . I found the fill cup was clogged with frost , therefore , the water was leaking down to freezer shelves . I removed the ice from the fill cup . All functions checked normal at time of service . No leaks .
Near Tulare, CA 93274
Enrique
Job Details: 08/30/2018
MAYTAG WASHER MVWC565FW Wrong address , wrong customer . I called the phone # provided . A lady answered ( espanol ) . She stated , she lives in Visalia . She didn’t request service . I will return the parts .
Near Santa Maria, CA 93458
James
Job Details: 08/30/2018
whirlpool refrigerator WRF535SMBW00 Found unit with torn gaskets on all 3 doors and ice build up in freezer. Also found ice maker with missing arm. Ordering new ice maker as well. Did not reschedule due to part availability. ; ordrng 1 W10571967 (frz door gasket (gr)) and 2 W10830162 (gasket-fip)s and 1 W10884390 (icemaker), Replaced gaskets and ice maker. Unit is sealed and working as intended. No dents, dings, or blemishes on or around unit caused by tech
Near Santa Maria, CA 93454
James
Job Details: 08/30/2018
frigidaire refrigerator FFHT2021TW Found unit with ice buildup blocking evap fan from spinning. Defrosted fan blade area and found weak motor causing fan to not spin at speed consistently. Ordering new evap fan and motor. Will return 8-12 to install. ; ordrng 1 242077702 (motor) and 1 242219302 (fan blade), Replaced evap fan and motor. Unit functioning as intended. No dents, dings, or blemishes on or around unit
Near Arroyo Grande, CA 93420
James
Job Details: 08/30/2018
WHIRLPOOL RANGE WFG525S0HW0 Found unit unable to spark broiler. Adjusted igniter but burner still not lighting. Ordering new igniter did not reschedule due to customer availability. Need to contact landlord to set appointment for install. Replaced igniter and tested unit. Unit now functions as intended. No dents, dings, or blemishes on or around unit.
Near Arroyo Grande, CA 93420
James
Job Details: 08/30/2018
WHIRLPOOL REFRIGERATOR WRT541SZDB00 Fridge not holding temp. Check all air paths and found no obstructions, checked fan, working as intended. Ordering thermostat; ordrng 1 W10866230 (thermostat), Replac d thermostat and unit is functioning as intended. No dents, dings, or blemishes on or around unit.
Near Parlier, CA 93648
Timothy
Job Details: 08/30/2018
WHIRLPOOL RREFRIGERATOR WRS325FDAM04 Installed main driver LED plugged in unit, light came on for a second and then darkness. Found 120vac to the LED assembly and 6dc coming out. This should be about 14dc. Called WPTS who states it is a loose connection or a bad driver. Connections were checked upon installation.Unit needs another driver LED. Installed LED assembly. LED lights in the FC and RC are both working correctly.
Near Reedley, CA 93654
Timothy
Job Details: 08/30/2018
WHIRLPOOL WASHER WTW5000DW1 Unit showing an 8-3 overflow condition code. Turned on house valves and found the cold water valve does not close consistently. Replaced valve with pre I’d part W11210459 (valve) Tested unit. Unit checks ok. No leaks noted.
Near Dinuba, CA 93618
Timothy
Job Details: 08/30/2018
WHIRLPOOL WASHER WTW5000DW1 water sinks into it almost immediately. Ran the unit through several service tests but could not duplicate a leak the magnitude of the customers description. Noted the units basket has clogged drain holes. This will make the unit malfunction. Removed debris from drain holes. Reset water connections at the drain and inlet since these would be the most likely cause of the leak. If recalled the Customer will need to have a more accurate description of the leak since the floor will give no clues. It is possible that the unit is oversudsing or the drain backs up with too much detergent.
Near Riverdale, CA 93656
Timothy
Job Details: 08/30/2018
WHIRLPOOL WASHER WTW5000DW1 Unit showing a 8-3(overflow condition),2-1(stuck key),0-2(oversuds),8-1(long fill). Units cold valve pours in water when the cold water supply is turned on. Unit needs a new dispenser.; ordrng 1 W11210459 (VALVE ASSEMBLY ) Installed valve. Purged lines. Tested. Unit. He is ok. No leaks noted.;
Near Selma, CA 93662
Timothy
Job Details: 08/30/2018
whirlpool dryer EGD4400WQ0 Customer states the unit will sometimes not shut off on timed dry. For this a timer is the only part that could cause this.; ordrng 1 WPW10185969 (timer), installed timer and tested. Unit checks okay.
Near Selma, CA 93662
Timothy
Job Details: 08/30/2018
whirlpool refrigerator WRS325FDAM Need to return with a tube of silicone and a vent assembly to go over the service pointer for these units, ordrng 2 WP482338 (adhesive)s and 1 WPW10151374 (diffuser), Installed parts and used the SXS checklist to prevent moisture in the fridge. Siliconed gaps and holes. Instructed customer to keep doors closed since humidity is the cause of this issue.
Near Fresno, CA 93725
Ian
Job Details: 08/30/2018
maytag washer MVWX655DW0 Tech found unit had two separate issues. A bobby pin had gotten stuck in the drain pump and blew the drain pump. Replaced the drain pump and found unit does not shift between agitate and spin. Shifter making a loud grinding noise. Replaced shifter, unit now tests good.; used 1 W10913953 (ACTUATOR)
Near Fresno, CA 93702
Ian
Job Details: 08/30/2018
whirlpool washer WTW5000DW1 Unit control completely unresponsive and not illuminated. Control has proper voltage in. Replaced control, unit now power is on. During testing text found unit additionally has blown drain pump, which may be source of control board failure. Need to order drain pump for repair; ordrng 1 W10727777 (pump-water), , Install the pump and unit now tests good through auto test cycle. Recalibrated.
Near Fresno, CA 93705
Ian
Job Details: 08/30/2018
ROPER DRYER RED4516FW0 Upon arrival found unit has broken door switch. Need to order door switch for repair. Stuck down broken door switch for temporary use. Quoted customer; ordrng 1 WPW10237959 (switch-dor), Installed the door switch and unit now tests good.; Job Completed
Near Fresno, CA 93711
Ian
Job Details: 08/30/2018
amana dishwasher ADB1400AGW1 Customer states unit does not get very hot nor dry effectively. Ran cycle diagnostics and found all of units functions working as designed. With proper heat and wash pressure. Advised customer on prewash procedures and that is essential to use rinse aid For better drying experience. Customer stated issues are a result of normal operations for this machine. Advise customer to allow next cycle to complete, as it will be a calibration cycle that will help performance. Customer instruct and recalibration.
Near Fresno, CA 93711
Chris
Job Details: 08/30/2018
whirlpool washer WTW7300DW0 Found wash plate stripped out. And also gearcase making a lot of grinding sound. Replaced wash plate. On return visit removed inner tub And rotor and stater. Removed and replaced Defective gear case. Re-installed all parts. I then calibrated unit and also cycled it through test everything checks out good. Washer is now functioning properly with no grinding sound at all.
Near Fresno, CA 93722
Chris
Job Details: 08/30/2018
kitchenaid dishwasher KDFE204EWH2 Customer states dishwasher was not cleaning dishes like he thought they should. Upon arrival and after looking at dishwasher I found that drain pump was not draining all the water out and also the bottom spray arm was not on properly therefore was not working as designed causing poor washing conditions. Also corrected drain issue By putting a trap in the hose. Ran washer through cycle everything tested good now. Informed customer about rinse aid and also all functions of new dishwasher. Job complete.
Near Fresno, CA 93704
Chris
Job Details: 08/30/2018
whirlpool refrigerator ED2KHAXVB01 Customers issue is that refrigerator was not cooling. Upon arrival I heard compressor not running so I pulled unit away from wall to access compressor. Disconnected power checked start device found it was Nonfunctional. Replaced it with a truck stock part. Powered refrigerator back on compressor is now Functioning in refrigerator starting to cool. Everything checks out good job complete; used 1 8201786 (START DEVICE,COMBO)
Near Fresno, CA 93705
Irvin
Job Details: 08/30/2018
whirlpool range WFG530S0ES1 Checked error codes NO CODES. Customer says food was not cooking properly. Had to cook longer than expected. Allowed unit to raise to preset temp, open door awaiting relight attempted couple time no light replacing DSI; ordrng 1 WPW10511278 (module-spk), Replaced DSI, ran test check of unit. All ops normal. Unit is lighting properly.
Near Madera, CA 93636
Irvin
Job Details: 08/30/2018
jennair microwave JMC8130DDS Microwave is not operating. Display is not operating no display. When the oven under the microwave is in power and display for microwave come on. The microwave was plugged into the external oven plug. Put in to wall the unit went back to full operation.
Near Madera, CA 93638
Irvin
Job Details: 08/30/2018
WHIRLPOOL WASHER NTW4516FW1 The left suspension failed during operation. The unit has sever damage to wash basket, suspension, cam and tub ring. Can not test unit due to condition. ; ordrng 1 W10554251 (spin basket) and 1 W10721967 (drive pulley) and 1 W10780045 (suspension) and 1 WPW10531289 (tub ring), Removed power installed components. Completed assembly, test components. All functions normal. Calibrated unit passed, all ops normal
Near Los Banos, CA 93635
Irvin
Job Details: 08/30/2018
MAYTAG WASHER MVWX655DW1 The unit will not agitate or spin. The actuator is broken moves freely. The cam pulley backed down, wire spline down. Replaced cam and actuator. Powered and test components DRAIN MOTOR FAILED also unit would not push out water in tub. ; used 1 W10721967 (CAM), 1 W10876600 (PUMP-WATER), and 1 W10913953 (ACTUATOR) CX says unit is not operating properly. F2/E1- STUCK KEY, F5/E3- LID LOCK FAULT, found errors listed in diagnostics cycle. Cleared and tested components, passed. Calibrated the unit passed. Started a normal cycle and observed. During initial fill no wash plate movement water level passed correct level in normal cycle. Door only locks in test mode. Replacing main control and lock. ; ordrng 1 W10838613 (lid lock assembly) and 1 W11116592 (cntrl-elec)
Near Dos Palos, CA 93620
Irvin
Job Details: 08/30/2018
MAYTAG WASHER MVWB835DW0 Checked error codes F7/E0-LOSS OF POWER F3/E1- PRESSURE SIGNAL OOR, F9/E1-LONG DRAIN. the motor is not moving water. CUSTOMER IS DRAINING OUT THE FOUL WATER. UNIT NEEDS DRAIN MOTOR, AND MAIN CONTROL. Replaced control and drain motor. Plugged in unit ran test 51, failed. The wash p,ate is slipping. ; ordrng 1 W10902814 (washplate), Removed failed wash plate. Installed new. Completed assembly of unit, powered. Ran calibration cycle 51, passed. All ops normal.
Near Mendota, CA 93640
Douglas
Job Details: 08/30/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Customer reports IM not making ice. Cycled unit found small cubes being produced. Turned up water volume cycled unit, same amount of water. Bypassed valve poured into cube good volume. Replacing ice maker unit only gives one amount of ice less than preset. ; ordrng 1 WPW10300022 (icemaker), Removed failed IM. installed replacement. Powered unit, observed cycle. No leaks mold filled properly. All ops normal.
Near Atwater, CA 95301
Douglas
Job Details: 08/30/2018
whirlpool refrigerator WRS588FIHV00 Found damper not to be closing all the way. Unit needs new damper; ordrng 1 W11164593 (DIFFUSER), Removed and replaced diffuser also changed thermistor; used 1 W10316760 (THERMISTOR)
Near Merced, CA 95348
Douglas
Job Details: 08/30/2018
kitchenaid microwave KOCE500ESS05 Unit malfunctioning not allowing oven to work has communication error between main control and control panel need to order parts; ordrng 1 W11093254 (panl-cntrl) and 1 W11179310 (BOARD), Removed and replaced control panel and oven management board unit is working properly.