Near Riverside, CA 92503
Kevin
Job Details: 09/05/2018
whirlpool washer WTW4815EW1 Unit making very loud sound when spinning. Noise is coming from inside gearcase assy. Agitator is seized onto gearcase shaft and will have to be broken off. Also when gears failed inside gearcase it caused damage to cam and belt. Unit needs gearcase, cam kit, belt, agitator, and drive block. Removed and replaced gearcase, belt, cam, agitator, and drive block. Tested unit. All tests good
Near Riverside, CA 92505
Kevin
Job Details: 09/05/2018
whirlpool washer WTW4815EW1 Unit not starting. Found voltage to main control but control not powering on. Failed main control. Ordering part. ; ordrng 1 W11124765 (CNTRL-ELEC), Unit not starting. Found voltage to main control but control not powering on. Failed main control. Removed and replaced main control. Tested unit. All tests good
Near Fontana, CA 92336
Daniel P.
Job Details: 09/05/2018
Customer requested needs nla board removed , customer is going to send in for repair , customer aware no warranty for repair due to parts , removed board cust states per office labor to be charged only once if within 30days , removed board charged 1/2 svc double with job 208658 , customer to call back and schedule new job when she receives control back.
Near Fontana, CA 92336
Daniel P.
Job Details: 09/05/2018
whirlpool dishwasher GU2400XTPS6 dishwasher not working found heater error , found shorted heater , and erratic reading on t-stat , recommended to to both , est approved; ordrng 1 W10518394 (heater) and 1 WP661566 (thermostat),installed new heater and thermostat, ran normal cycle and diagnostics all ok call completed.
Near Fontana, CA 92336
Daniel P.
Job Details: 09/05/2018
kitchenaid range KSGG700ESS1 ange intermittently getting f2e1 error stuck keypad , will order control panel assy .; ordrng 1 W11029431 (panl-cntrl), Installed new control panel , tested checks ok call completed.
Near Bloomington, CA 92316
Daniel P.
Job Details: 09/05/2018
maytag washer MVWC565FW0 washer is making noise, found gcase leaking oil , leaking onto belt and pulley needs gcase , belt and pulley will order.; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt),, belt and pulley, installed new gcase , belt and pulley tested checks ok call completed
Near Moreno Valley, CA 92553
Daniel P.
Job Details: 09/05/2018
WHIRLPOOL RERFIGERATOR WRT311FZDW00 Customer states freezer section frosting up again fresh food section not cooling found large amount of frost in freezer area, checked gaskets for air leaks none found.; ordrng 1 W10916494 (blade-fan) and 1 WP2315539 (motor-evap) and 2 WP487576 (washer)s, installed new fan motor. Fan blade kit , and added washer to raise doors for better seal , tested checks ok , instructed cust floor not level and needs to add shims to rear of ref to level , call completed.
Near Ontario, CA 91764
Tyler
Job Details: 09/05/2018
whirlpool refrigerator WRS325FDAB02 Customer states unit is leaking twice a day. Could not verify leak. Only thing in the area of leak is drain pan. Ordering pan needs to be transferred.; ordrng 1 WPW10614158 (tray-evap), Removed and replaced pan. Tested all works good at this time.; Job Complete.
Near San Dimas, CA 91773
Tyler
Job Details: 09/05/2018
KITCHENAID REFRIGERATOR KRFC604FSS00 Customer states unit is not making ice cycled ice maker, cycled and filled with no problem. Found ice buildup in freezer may have caused ice maker to slow down. Customer to defrost unit. All works good at this time.; Job Completed
Near Glendora, CA 91741
Tyler
Job Details: 09/05/2018
whirlpool washer WFW85HEFW1 Customer states unit leaked water. Found leak may have come from debris on the door not letting door seal. Tested all works good at this time.; Job Completed.
Near Baldwin Park, CA 91706
Stephen
Job Details: 09/05/2018
whirlpool refrigerator WRT519SZDW02 Unit in defrost upon arrival. Found evaporator fan barely turning. Replaced evaporator fan motor. Deiced ice on top of evaporator. Condenser fan, compressor are working properly at this time. Complete.; used 1 WP2315539 (MOTOR-FAN)
Near El Monte, CA 91732
Stephen
Job Details: 09/05/2018
whirlpool range WFG540H0ES1 Found LF, RF power burners intermittent ignition. Orifices are clear. Replaced LF, RF burner/ igniter assemblies. Adjusted LF,RF simmer flames.All burners are working properly. Instructed customer to push in knob then turn to ignite then turn to heat setting. Do not use oven cleaners, powdered cleansers. Complete. Used parts 2 WPW10515455 (BURNR-HEAD)s
Near West Covina, CA 91790
Stephen
Job Details: 09/05/2018
kitchenaid range KGSS907SSS00 Found outer door panel, door handle came apart. Reinstalled door handle, outer door panel. Used loctite on door handle screws. Door is working properly. ( installed oversized screws in lower outer panel- inner panel screw holes are stripped. Complete
Near Los Angeles, CA 91436
Isidore
Job Details: 09/05/2018
KITCHENAID REFRIGERATOR KRFC302ESS00 Found and verified upper section of refrigerator getting too cold, test thermistor ok check damper ok op close. Offset thermistor 2.5 deg and customer instruct air flow not to block airflow at back of shelves, Job complete.
Near Apple Valley, CA 92308
Cesar
Job Details: 09/05/2018
KITCHENAID REFRIGERATOR KSC24C8EYB02 leak thru dispenser found ice maker over filled causing water t drip down bucket and out the front 8201515 module; ordrng 1 8201515 (i/m module assy), Replaced module tested good, job complete
Near Apple Valley, CA 92308
Cesar
Job Details: 09/05/2018
kitchenaid microwave KHMS2040WBL2 Handle and inner door have multiple cracks on them choke also has crack and missing a small section these spaces should not be cracked or messing sections it causes microwaves to leak out inner door; ordrng 1 W10276424 (door/mw), Replaced door tested good.
Near Apple Valley, CA 92308
Cesar
Job Details: 09/05/2018
kitchenaid refrigerator KRSC503ESS01 Per cust unit lost temp in the freezer compartment causing ice in ice bucket to melt and drip out the dispenser. Customer stated that shortly after the unit started to cool back down. I tested fan motors compressor and temp sensors they all checked good can’t find a reason for the cooling loss that occurred. Did find ice dispenser motor covered in ice and not turning from water that got in to it cleared all ice and tested it it tested good ; Job Completed
Near Phelan, CA 92371
Cesar
Job Details: 09/05/2018
frigidaire dishwasher FFBD2406NS11B Replaced latch it had a broken spring not allowing it to stay latched door would Pope open. Unit tested good after replacing latch 5304517278 (Latch) ; Job Completed
Near Pinon Hills, CA 92372
Cesar
Job Details: 09/05/2018
whirlpool washer WTW Found failed water valve primary cold not opening not letting water in causing a long fill ; ordrng 1 W11165546 (VALVE), Installed valve all tested good ; Job Completed
Near Apple Valley, CA 92307
Cesar
Job Details: 09/05/2018
whirlpool washer WFW92HEFW0 Customer instruct on automatic soap dispenser unit tested god but found it created a lot of suds. Instruct on soap settings ; Job Completed
Near Apple Valley, CA 92307
Cesar
Job Details: 09/05/2018
whirlpool refrigerator WRX988SIBM03 Frost build up in freezer mullion not closing has a broken spring and control on drawer is shorted ; ordrng 1 W11025614 (rail-mulln) 1 WPW10503833 (cntrl-elec), Replaced control adapter and mullion unit tested good ; Job Completed.
Near Pasadena, CA 91107
Francisco
Job Details: 09/04/2018
kitchenaid dishwasher KDTM354ESS3 Customer did not know how to use rinse aid on his unit. Gave him instruct on how to use his detergent dispenser. Also provided him tips on how to use his dw to get optimal results. Also referred him to his user and care guide for better understanding of all his features
Near Pasadena, CA 91107
Francisco
Job Details: 09/04/2018
kitchenaid microwave KMHC319ESS4 Customer stated he wanted me to check noise level from exhaust fan. Checked unit and found no abnormal noise coming from unit. Unit’s noise it is amplified by his installation to the exhaust vent but it’s not abnormal. Unit is working as designed.
Near Pasadena, CA 91107
Francisco
Job Details: 09/04/2018
kitchenaid refrigerator KRSC503ESS01 Checked unit found kick-plate on unit damaged. Informed cx he would have to contact whirlpool because it is outside the first 30 days of purchase and it is considered a cosmetic issue. Everything else is ok
Near Pasadena, CA 91104
Francisco
Job Details: 09/04/2018
whirlpool refrigerator WRX986SIHZ00 stated ice production is very low. Inspected cubes they are a good and solid. Used a measuring cup to dispense water and ensure water flow is proper. Passed test. Ice box fan working ok. Ice level test passed. FC temp was around 8 degrees f. Performed harvest cycle and fill test successfully. Contacted wpl tech-line they advised to replaced main board, ui, and ice maker. Rescheduling for Tuesday.Sr#7722623919; ordrng 1 W10843055 (cntrl-elec) and 1 W11127835 (UI PANEL), Removed and replaced parts listed. Asked cx to monitor ice production and report any issues. Unit is working as intended at this point.; Job Completed.
Near Altadena, CA 91001
Francisco
Job Details: 09/04/2018
WHIRLPOOL REFRIGERATOR WRS315SNHM00 Removed and replaced parts listed. Asked customer to monitor temp and report any issues.; Job Completed.
Near Rosemead, CA 91770
Francisco
Job Details: 09/04/2018
kitchenaid refrigerator KFCP22EXMP1 Customer stated unit is not making ice. Removed ice maker cover jumped t&h unit started to cycle but motor got stuck and it started clicking unable to advance. Also tested water valve by using test points valve is working properly but customer will need new ice maker., Removed and replaced parts listed. Tested ops unit working as intended.
Near Alhambra, CA 91803
Francisco
Job Details: 09/04/2018
whirlpool microwave WMH32519HZ1 Checked unit found hood light staying on at all times. Conducted a voltage test from p4-1 to p1-3 found 120 vac even with light turned to the off status. Board malfunctioning. Removed and replaced parts listed, tested ops unit working as designed.; Job Completed. 8206232A (LAMP 40 WATT) W11221051 (cntrl)
Near Simi Valley, CA 93065
Aaron
Job Details: 09/04/2018
jennair cooktop JED8430BDB Cook top has multiple things wrong needs to be rebuilt, top is cracked needs $324.54 right front duel-switch $ 70.62, switch $56.08 ; switch Lft frnt rt rear $59.23 each needs 2, right front duel element 150.33, left rear element 129.05, left front 102.20, right rear $100.83 total to repair $1592.06 to repair Infinite switch wire harness assembly is no longer available which I recommend having could not guarantee the unit would work correctly after replacing parts . customers complaining that the unit is popping the breaker at the house on top of having major issues with three of the four burners mr declined to repair at this time paid $115.00 trip charge ; Cllctd $115.00 CC Ref # 1234164930, Job Cmpltd
Near Santa Paula, CA 93060
Aaron
Job Details: 09/04/2018
maytag dryer MGDC215EW2 Checked operations found the timer not advancing , unit heats just fine order part; ordrng 1 WPW10185981 (timer), Replaced the timer tested ops normal unit works as designed.
Near Malibu, CA 90265
Jesus
Job Details: 09/04/2018
WHIRLPOOL WASHER WFW92HEFW0 Customer states that unit is not unlocking. Ran diagnostics and found the latch not unlocking. Open door and removed retainer. Unscrew latch and disconnected. Installed new latch WPW10443885 (LATCH) and assembled. Ran diagnostics and passed. Unit is now working as design.F5-E3. Door unlock errorF5-E2 door lock error; Job Complete,.
Near Malibu, CA 90265
Jesus
Job Details: 09/04/2018
KITCHENAID REFRIGERATOR KRFC704FSS00 Customer states that unit is not cooling. Checked unit and found the evaporator iced up. Ordered partBellaService pointer. W11033419 BRobert Sr#7722822818; ordrng 1 W11167902 (EVAP COVER), Customer states that unit is not cooling. Checked unit and found the evaporator iced up. Ordered part. Removed cover and ran test 40 per tech sheet. Installed cover and assembled unit. Unit is now woking as design.; Job Complete
Near Malibu, CA 90265
Jesus
Job Details: 09/04/2018
jennair range JDS9865BDP Customer states that unit has bad odor. Checked unit and found the down draft blower burnt shorting out. Blower is no longer available it has been discontinued. Tested every other part on unit and works. Unit is working as design. ; Job complete.
Near Malibu, CA 90265
Jesus
Job Details: 09/04/2018
kitchenaid refrigerator KSSC42QMS01 Customer states that unit is no longer cooling. Shut off unit and removed front dog house cover. Removed control and installed new control W10818296 (CNTRL-ELEC). Assembled unit and tested. Unit is woking as designed. Job completed.
Near Calabasas, CA 91302
Jesus
Job Details: 09/04/2018
whirlpool dryer GGW9250PW1 Customer states that unit is not drying properly. Ran unit and tested vent for good air flow. Tested the moister sensors all are working properly. Job compete.
Near Oak Park, CA 91377
Jesus
Job Details: 09/04/2018
whirlpool dishwasher WDT720PADM2 Customer states that unit is not draining. Ran diagnostics and found no error codes. Unit is not draining. Removed air gap cover and found a screw inside air gap. Removed air gap cleared line. Ran diagnostics and unit passed. Unit is now working as designed. Job compete
Near Oxnard, CA 93035
Jesus
Job Details: 09/04/2018
whirlpool washer MHW8100DC0 Customer states that unit has an error code. Checked unit and found several error codes. Removed back cover and found the air trap assembly clogged with gunk. Cleared air trap and assembled unit. Unit is woking as design.F3-E1. Water level system errorF9-E1 long drainF8-E3. Overflow conditionF8-E1. No water detected entering washer; Job complete
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 09/04/2018
whirlpool washer MAV6451AWW Customer complaints of broken water level switch. Checked unit and found stuck pressure switch, broken pressure switch knob and worn out belt drive; ordrng 1 WP22003483 (belt) and 1 WP22003987 (control kn) and 1 WP22004188 (switch- 4), Replaced pressure switch, pressure switch knob anddrive belt. Tested ok.; Job Complete.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 09/04/2018
WHIRLPOOL WASHER WTW5000DW0 Customer complaints of washer not cleaning clothes properly. Last time I was here (Recently) I replaced the computer board. There is nothing wrong with this washer, customer is having a hard time trying to understand the way the different cycles work. This time I ran different cycles to instruct the customer, this time looks like she is ok. Tested ok.; Job Complete
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 09/04/2018
kitchenaid refrigerator KBSD606ESS00 freezer door making an sniping sound. Checked unit and found the door closer extension arm was rubbing one of the screw from the light switch housing. Adjusted and tested ok. Job completed
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 09/04/2018
whirlpool range WGD4800XQ1 dryer not heating. Checked unit and found inoperative timer. Ordered and reschedule. Replaced timer. Tested ok.; Job Complete
Near Los Angeles, CA 91604
Michael
Job Details: 09/04/2018
WHIRLPOOL DRYER WGD92HEFC1 Customer states unit makes noise when running. Installed unit onto washer, installed strap kit. Ran unit and found noises are internal. Removed top panel and found panels loose. Tightened panels and ran unit. Unit ops as intended and no longer makes rattling noises. Job complete.
Near Los Angeles, CA 91356
Michael
Job Details: 09/04/2018
kitchenaid refrigerator KBSD618ESS00 Customer states low water pressure from dispenser pad. Removed unit from wall and found water line pinched. Moved line and installed unit. Now have good pressure through dispenser. Rebooted unit and ice maker cycled and filled. Unit ops as intended job complete
Near Los Angeles, CA 91364
Michael
Job Details: 09/04/2018
maytag washer MHW3505FW0 Customer states unit makes a loud banging sound when in spin cycle. door not opened between cycles.Removed top panel and rear panel. Ran unit through auto service test and passed with no performance issues. No damage is observed to u it. All shocks are in good condition.Tech found drain hose clip was not fastened to frame, approx 4” loop of pressure hose was coming into contact with rear panel during spin cycle. Used zip ties to secure hoses unit ops as intended.
Near Los Angeles, CA 91311
Michael
Job Details: 09/04/2018
whirlpool range WFE525S0HZ0 Customer states oven door won’t stay down and missing door trim panel.Left door trim p/n W10761018 Oven door does not hold its position when opens, springs back closed. Hinge kit p/n W10347464. ordrng 1 W10347464 (hinge-door) and 1 W10761018 (trim-door), Removed door, removed hinges and replaced with new hinge kit.New hinges only have one spring and spring is located on right side of door. Installed door and door will now open and close without springing shut. Unit ops as intended job complete.
Near Agoura Hills, CA 91301
Danny
Job Details: 09/04/2018
kitchenaid oven KEBK276SSS04 Broiler is not working Found broken heater Need to order parts and rs call ; ordrng 1 WP8304602 (shield-ht) and 1 WP9760774 (elmnt-brol), Replaced heater element and shield Reinstall door Test unit and broiler is working and heating properly ; Job Completed
Near Agoura Hills, CA 91301
Danny
Job Details: 09/04/2018
kitchenaid refrigerator KRFC704FSS00 Called tech line and need to order parts Need to rs call ; ordrng 1 W11167902 (EVAP COVER ) and 1 W11169516 (CONTROL), Defrosted evaporator cover using steam gun Replaced and install new evap cover and main control Reinstall unit Unit started to cool Advised client to allow 24hrs for unit to reach proper temp ; Job Complete
Near Palmdale, CA 93550
Patrick
Job Details: 09/04/2018
MAYTAG WASHER MVWC565FW0 Found customer having issues with the unit sometimes working and other times not work. Makes a noise at end of cycle. Checked errors and found a control board fault. Needs new control. As for noise sounds to be coming from the gear case. Needs new one. Scode parts for the customer. ; ordrng 1 W11035751 (gearcase) and 1 W11116594 (cntrl-elec),Removed and replaced checked parts. All ops checked good.
Near Palmdale, CA 93550
Patrick
Job Details: 09/04/2018
WHIRLPOOL RERFIGERATOR WRT541SZDW00 Found the unit having cooling issues in the fridge. Freezer ok. Checked fan and t wasn’t running. Getting 120 volts. Needs new fan. Removed and replaced from stock. Tested unit. All ops ch3cked good ; used 1 WP2315539 (MOTOR-FAN)
Near Littlerock, CA 93543
Patrick
Job Details: 09/04/2018
whirlpool dishwasher WDTA50SAHZ Found the dishes washer not draining for the customer. It’s full of water. Didn’t hear drain pump coming on. Checked for voltage and noticed brown wire popped out of molex. Wasn’t stripped and set properly in molex. Reconnected and secured. Tested unit all ops checked good ; Job Completed
Near Rosamond, CA 93560
Patrick
Job Details: 09/04/2018
WHIRPOOL REFRIGERATOR ADB1400AGB1 Found customer having wash performance issues. Water is hot as it should . Suggested using different soap. Changed the motor W10888591 (pump). Could be running weak. Removed and replaced. Tested unit. All ops normal
Near Santa Clarita, CA 91384
Raymond
Job Details: 09/04/2018
maytag washer MVWB835DW3 Upon arrival unit makinging noise and stopping during cycle. Found code for thermistor fault. Tested and found bad water valve. Replaced valve and tested, was able to hear a squeal. ; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915700 (stator) and 1 W10915701 (rotor), Upon disassembly of unit, tech found protective foam around wiring rubbing on cabinet giving the exact same noise heard before that was difficult to duplicate. Was able to re create noise by manually rubbing it on cabinet. Wrapped electrical tape around foam and noise disappeared. Tested unit. Unit functions as designed.
Near Los Angeles, CA 90039
Raymond
Job Details: 09/04/2018
whirlpool refrigerator KBSD608ESS01 Upon arrival unit not dispensing enough water. Tested and found 45 PSI inlet pressure and a solid 1/4 inch water stream with no taper. Unit is operating as designed. Instructed customer on proper use and care of unit.; Job Complete
Near Los Angeles, CA 91602
Raymond
Job Details: 09/04/2018
whirlpool dishwasher WDF530PAYM Upon arrival unit not draining. Tested and found drain pump activating but no water will pump out of hose. Inspected and found blockage in hose. Tested drain pump and drain pump is just buzzing, needs drain pump. Removed access panel and a few roaches scattered. Found dead roaches and feces under dishwasher. For health reasons I will not work on the unit until the roaches have been taken care of. Documented with TP Liz SR7722822694; Job Complete
Near Santa Clarita, CA 91351
Billy J.
Job Details: 09/04/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01 W11033168 w10902214 w11092503 fresh foods evaporator is completely frozen found out of range thermistor and main control not reading temp ordering parts instructing cx to defrost unit for 48 hours cx lost all his food again and not happy with product ; ordrng 1 W10902214 (thermistor) and 1 W11033168 (harns-wire) and 1 W11092503 (panel-ui), Upon arrival removed and replaced all parts listed relocated thermistor to correct position previous tech put in wrong position job complete.
Near Los Angeles, CA 91342
Billy J.
Job Details: 09/04/2018
whirlpool washer WTW4955HW0 Upon arrival customer states unit does not fill with bough water does not wash closes properly always gives hot water she stated this machine belongs in the trash I checked unit for error codes and there was over suds and and off balance load I cleared and retested no error codes instructed customer this is a water efficient machinen job complete
Near Los Angeles, CA 91306
Billy J.
Job Details: 09/04/2018
maytag washer MVWB865GW0 upon arrival sheet got stuck under agitator removed agitator and removed sheet retested job complete; Job Completed
Near Los Angeles, CA 91344
Billy J.
Job Details: 09/04/2018
JENNAIR REFRIGERATOR JFFCC72EFP00 6 128 127 7 test 3 25 apon arrival cx stated unit not making ice fresh foods evaporator is completely frozen test 127 got version 7 test 128 version 6 replaced fresh foods evaporator thermistor and relocated to correct position last time I was here documenting with techline do to know issiue with this product per techline went threw all the steps test 1 had 44 degrees step 128 version 6 test 3 14 degrees 7722847697 per techline not repairable; Job Completed
Near Stevenson Ranch, CA 91381
Billy J.
Job Details: 09/04/2018
JENNAIR COOKTOP JED8130ADB17 WPW10331927 38.36 apon arrival cx stated unit did was not operating I tested switch and had no continuity found unit has bad switch ordering cx will owe 221.24 when we powered unit back on it began working advised cx we need to change switch will collect on return visit; ordrng 1 WPW10331927 (switch-fan), removed and replaced switch retested job complete
Near Castaic, CA 91384
Billy J.
Job Details: 09/04/2018
MAYTAG WASHER MVWB880BW0 upon arrival cx states unit is squeaking and leaking I checked unit for error codes and there is none the valve to the home is still leaking as well ran diognosis and went threw all functions as desighned no adnormal sounds or leaks located after running the unit inspected underneath not one drop of water ran diognosis almost 8 times and no water at all inspected bearing made sure all connections were tight they were job complete
Near Glendale, CA 91214
Bryan Dunn-Wilson
Job Details: 09/04/2018
whirlpool cooktop WGG555S0BS06 Customer states no heat from upper over. Inspected ignitor. Saw no glow. Found broken wire at upper ignitor. Removed and replaced ignitor WPW10324738 (IGNTR-OVEN). Tested unit. Unit functions as designed. Customer approves of repair At this time. No dents dings or scratches on unit or home caused by tech
Near Arcadia, CA 91006
Bryan Dunn-Wilson
Job Details: 09/04/2018
kitchenaid refrigerator KSSC48QTS00 Upon arrival cx states both compartments are not cooling. Temp control in no responding. Will power on for 3second then turn off. Rich ordered wire harness and fan motor. Says there is a pointer on issue. Could not load service matters due to not having service Removed Nd replaced with control kit and evap motor. Unit now functioning as designed. Cx approves of repair At this time. No dents dings or scratches caused by tech
Near Pasadena, CA 91101
Bryan Dunn-Wilson
Job Details: 09/04/2018
WHIRLPOOL REFRIGERATOR WRF560SEYM05 Cx states freezer is not freezing things. Inspected 7nit found freezer was sitting at 20 degrees. Found ice build up starting along evap. Evap motor not running at proper voltage. Ordering harness and evap motor. Rescheduled cx for 8/28; ordrng 1 WPW10464673 (motor-evap) and 1 WPW10487766 (harns-wire), , Compressor was running. No frost pattern. Evacuated system. Installed service stub and dye drier vacuumed system. Unit held a vacuum. Charged system to specs. Unit now cooling
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details: 09/04/2018
maytag washer MVWC565FW1 Customer states clothes are wrinkled when cycle is over. Ran diagnostics got no error codes. Ran test cycle all functions are normal. Calibrated and referred customer to page 4 of the use and care guide to use a lighter soil level to help with wrinkles. Customer approves of repair at this time. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91042
Bryan Dunn-Wilson
Job Details: 09/04/2018
kitchenaid refrigerator KRFC704FPS00 Upon arrival. Heard something shaking in inlet box. Opened part inlet valve received is broken. Part is defective. Re ordering inlet valve and rescheduled customer for 8/31. Please make cx first of the day. Reordering part; ordrng 1 W10873098 (valve), Removed and replaced all brackets and fill valve. Also cleared drain under evap. Unit now functioning as designed.
Near Bakersfield, CA 93306
Dane
Job Details: 09/04/2018
frigidaire refrigerator FFTR2021TW Upon arrival the unit was not cooling. Found evaporator fan motor not turning. Unit needs new fan motor; ordrng 1 242077702 (motor), Removed and replaced evaporator fan motor and tested unit. Unit functions; Job Comlete
Near Bakersfield, CA 93311
Dane
Job Details: 09/04/2018
FRIGIDAIRE REFRIGERATOR FFSS2615TE0 Upon arrival the unit was not dispensing ice. Found the pink wire not connected to the dispenser motor. Secured wire connection and tested unit. Unit functions normal now; Job Complete
Near Pismo Beach, CA 93449
George
Job Details: 09/04/2018
whirlpool refrigerator WRX735SDBM04 Found refrigerator working ok no errors complete. No dents or dings cause by tech.; Job Cmpltd
Near Avila Beach, CA 93424
George
Job Details: 09/04/2018
whirlpool refrigerator WRS970CIDH00 ound refrigerator freezing fresh food bottom crisper fan scroll not spinning properly need to replace ok to order part .office to call customer wen part in.; ordrng 1 W11098695 (fan-scroll), Installed part tested check out ok complete. No dents or dings cause by tech.; Job Complete
Near Cambria, CA 93428
George
Job Details: 09/04/2018
frigidaire refrigerator WDT720PADM2 Found dishwasher testing ok ran thrue cycle fill tested ok customer instruct possibility oversuds just be careful with soap complete. No dents or dings cause by tech.; Job Completed
Near Cambria, CA 93428
George
Job Details: 09/04/2018
whirlpool dishwasher WDT720PADM2 Found dishwasher not washing reposition motor pump connector put thrue diagnostics f-e- retested check out ok complete. No dents or dings cause by tech
Near Los Angeles, CA 91602
Kenneth
Job Details: 09/04/2018
whirlpool refrigerator KSSC42QTS00 Found unit not cooling well due to frozen over air return. Defrosted all ice build up in air return and evap. Tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician
Near Los Angeles, CA 91436
Kenneth
Job Details: 09/04/2018
WHIRLPOOL REFRIGERATOR WRS588FIHZ00 7, Frost build on walls of fridge. Will go away after time. Informed customer that there is to much air so every time she opens fridge or freezer it causes walls to sweat and then cold air will freeze that moisture. Confirmed with techline. Informed more product will reduce wall feeeze. Customer sitting about 35% product capacity. Informed customer to fill her fridge at least half way full but no more then 90% full customer approves function. SR#7722850489 - DaveDesigned for 75% product capacity. Over 90% not enough air movement. Under 50% to much air movement
Near Los Angeles, CA 91356
Kenneth
Job Details: 09/04/2018
WHIRLPOOL REFRIGERATOR GS6SHEXNL0 Found unit leaking during water dispenser due to slit in water dispenser line. Replaced fitting with Pre-ID and tested unit. Unit is working properly. Customer informed us of door not closing properly. Found worn door closer. Ordering new door cam. Customer will call back to reschedule. ; ordrng 1 WP2182179 (cam-door), Installed door cam and tested unit. Unit is now working properly. Customer approves sfunction at this time. No dents dings or blemishes on or around unit caused by technician.
Near Burbank, CA 91505
Kenneth
Job Details: 09/04/2018
whirlpool refrigerator WRT318FZDW02 Upon arrival unit disconnected in warehouse. Wait for cx to hook unit up. Finally diagnosed unit, found compressor not starting, start device burnt. Replaced start device and tested, compressor started for a quick second then stopped and start device was super hot. ; ordrng 1 W11092625 (compressor), used 1 8201786 (START DEVICE,COMBO) Installed compressor and charged 3.7 OZ of R134A refrigerant and tested unit. Unit is now working properly. Customer approves function at this time. Pressures checked good. No leaks found. ; used 1 CD8404 ([Alt for AF1200]), and 4 R134A (REFRIGERANT )
Near Bakersfield, CA 93311
Erick
Job Details: 09/04/2018
ge washer GGW330AFK0WW Cycled through diagnostics and found unit with door latch error causing it not to spin or drain. Manually ran drained test and pump is working. Removed water from unit to allow custome to remove items. Unit will need new door latch ; ordrng 1 WH01X24114 (LATCH ), Installed new part on unit. Retested it and it passed all tests with no errors. Placed unit through spin an drain cycle to show cust unit is performing. Job completed.
Near Bakersfield, CA 93307
Erick
Job Details: 09/04/2018
ge refrigerator GSE25HMHES Found unit not cooling in either compartment. Fans and compressor not running. accessed compressor and found it roach infested. Unit is infested. Called lowes I and spoke with Rhonda. Unit will not be covered through warranty. Job complete
Near Pixley, CA 93256
Erick
Job Details: 09/04/2018
roper washer RTW4516FW2 Found unit with fill error causing pump to continuously run. Cancel cycled and recalibrated main board. Tested valve and no fill on hot valve. Found home valve closed. Turned valve and ran diagnostics, it passed all tests with no errors, Job Completed.
Near Tulare, CA 93274
Erick
Job Details: 09/04/2018
maytag dryer MVWC350AW1 unit has multiple codes. Found unit with motor fault,shifter error, and thermistor error. Inspected thermistor and found out of range. Gearcase making grinding noise and leaking oil down to shifter and cam assembly. All,parts will,need to be replaced.GEAR CASE INDICATING DISCONTNIUED; ordrng 1 W10721967 (drive pulley), rqstng P&A on 1 W11255272 (GEARCASE), ordrng 1 WPW10006355 (actuator) Shifter came out alignment from splotch causing error. Realigned and secured shifter to splutch. Retested it and it passed diagnostics test with no error.s job comp; Job Complted
Near Tulare, CA 93274
Erick
Job Details: 09/04/2018
whirlpool washer MVWX655DW Upon arrival found pump running causing noise, Found unit with fill error causing pump to run. Found drain hose not to correct height. Instructed customer on proper height requirements , water, and functions, Canceled cycled and recalibrated main board. Retested it through test cycle and it passed all tests with no errors, job completed
Near Visalia, CA 93277
Erick
Job Details: 09/04/2018
maytag refrigerator MFX2676FRZ00 Found evap full of frost causing fresh food no to cool. Evap motor,not longer running. Removed and defrosted evap, replaced motor W11087438 (evap-motor), retested it and fan is now running providing airflow. Unit is now cooling. Job completed.
Near Wasco, CA 93280
Erick
Job Details: 09/04/2018
FRIGIDAIRE REFRIGERATOR FFHT1814TW Cycled unt and found evap motor getting voltage but not running. Replaced evap motor 242219204 (Motor Blower) . Unit is now cooling in both sections. Job completed.
Near Shafter, CA 93263
Erick
Job Details: 09/04/2018
frigidaire refrigerator FFHS2611LB Cycled unit and found it double filling causing it to leak and not make ice. Replaced ice maker 241798231 (icemaker) . It cycled and filled with no leaks. Job completed
Near Corcoran, CA 93212
Enrique
Job Details: 09/04/2018
maytag washer MVWX655DW1 unit not filling/powering on . I attempted to diagnose the washer , the central electric didn’t complete the test . Replaced the c electric W11116592 (cntrl) and inlet valve W11127357 (valve) . Performed calibration , ran a quick wash cycle test . All functions checked normal . No leaks . ; Job Completed
Near Hanford, CA 93230
Enrique
Job Details: 09/04/2018
whirlpool microwave WMH53520CS6 unit threw out a blue arch in the microwave , while she was using it . I Found the customer didn’t removed cooking when cooking one level . No damage to the microwave interior found . I called techline , spoke with Kathy file #7722847373 . Kathy instructed me to inform the customer to read use & care guide page #4 for cooking rack information . Also document with safety department , spoke with Teresa file#7722797919 . All functions checked normal at time of service . ( replaced the inlet cover . ; Job Completed
Near Hanford, CA 93230
Enrique
Job Details: 09/04/2018
WHIRLPOOL REFRIGERATOR WRT318FZDM02 Inspected a whirlpool refrigerator both compartments not cooling correctly . RC freezing the food . Replaced the control box W11223731 (cntrl) , evaporator fan motor WP2315539 (MOTOR-EVAP) , and harness W10913629 (harness). All functions checked normal . No leaks . ; Job Completed
Near San Luis Obispo, CA 93401
James
Job Details: 09/04/2018
kitchenaid refrigerator KRSF505ESS00 Found ff evap frozen over causing door to stick out and not seal. Ordering evap cover, insulation and both control and UI. UNIT WILL NEED TO BE DEFROSTED AND ALSO THERMISTOR NEEDS TO MOVED ONTO SUCTION LINE AND FAN SCROLL HARNESS CHECKED FIR CORROSION OR LOOSE CONNECTION. ; ordrng 1 W10822640 (cntrl-elec) and 1 W11098695 (fan-scroll) and 1 WPW10387382 (cover-evap) and 1 WPW10743957 (cntrl-elec), Replaced all parts and adjusted thermistor placement and tested unit. Unit working as intended. No dents. job comlete
Near Nipomo, CA 93444
James
Job Details: 09/04/2018
jennair dishwasher JDB8000AWB3 Customer stated unit would leak about 4 oz of water overnight once in a while and continued to run for over 12 hours. Checked unit and found no leaks underneath. Checked door gasket and found small screw lodged under bottom door gasket causing water to leak from door. Also found large amount of soap buildup in unit causing system to keep running. Customer agrees and approves of function at this time
Near Santa Maria, CA 93454
James
Job Details: 09/04/2018
whirlpool washer WFW95HEDW Fund unit continuously draining when plugged in. Could not cancel drain or switch cycles. Ordering new cntrl-elec and drain pump. Will return 8-28 to install. ; ordrng 1 W11032117 (cntrl-elec) and 1 WPW10605427 (pump-water), Replaced cntrl-elec and tested unit. Cleaned weep holes in bellows. Unit now draining as it is meant to. Unit now functions as intended. No dents, dings, or blemishes on or around unit. Joob completed.
Near Orcutt, CA 93455
James
Job Details: 09/04/2018
whirlpool washer LSQ9659LW1 Unit has loud noises when coming out of spin due to bad gear casing and clutch. Repair exceeded cost of new machine. Customer will replace since unit is out of warranty unit.
Near Kingsburg, CA 93631
Timothy
Job Details: 09/04/2018
kitchenaid dishwasher KDTM354ESS (water leaking from dishwasher),7-1(heater turned off),8-1(slow drain),5-1(door stuck open). Still need the same parts that were needed the last time I was out there for the same reason. ; ordrng 1 W11259785 (LH TRACK) and 1 W11259786 (RH TRACK), Installed right and left tracks. Tested unit unit is operating normally. No leaks noted.; Job completed.
Near Sanger, CA 93657
Timothy
Job Details: 09/04/2018
whirlpool washer WRB322DMBM00 Customer does not like how the RC door opens . Explained the leveling of the unit is the only adjustment that can be made to effect this since there is no door cam. Customer states someone has come out and adjusted the unit before but it made no difference. Called WPTS [7722846982] to see if they had any other recommendations for this. Adjusted feet so that the door closes by itself just enough to prevent accidentally leaving it ajar and so it does not build excessive inertia if left unchecked. Customer is still unhappy with results and is comparing this unit to a small top mount fridge he has in his garage. I tried to explain how weight and the size of the door effects this but he is unmoved. I’ve explained that I have put it in the best possible position for his concern and I can do nothing about physics or how people use their knowledge of these laws to come up with a solution like holding the door and preventing any of this . The customer sta
Near Fresno, CA 93703
Ian
Job Details: 09/04/2018
whirlpool dryer WED4815EW Tech found unit has 120 V to both L1 and L2, but not 240 across. Tested all components in dryer and found all check good. Disconnected dryer power supply cord and tested at power supply cord leads. Same result. No 240 across. Customer has a ground neutral somewhere in house supply. customer needs an electrician.; Job Completed.
Near Dinuba, CA 93618
Ian
Job Details: 09/04/2018
frigidaire refrigerator FFHT1821TB1 Tech found unit making no abnormal noises at time of visit. Customer stated temperature dropped in the freezer, and then the fresh food section. Freezer was well below freezing temperatures, but fresh food side was 42°. Removed food from freezer and examined frost pattern and fan. Found large amount of ice and frost blocking air tower. Removed Air tower panel and defrosted. Unit airflow to fresh food compartment has now noticeably better. Set temperature settings to factory recommended settings and advised customer to monitor.; Job Cmpltd
Near Fresno, CA 93702
Ian
Job Details: 09/04/2018
MAYTAG WASHER MVWC565FW0 Tech found units pump clogged with more than 10 bobby pins. Removed clogs and tested. Unit now tests good with no leaks.; Job Completed.
Near Clovis, CA 93612
Ian
Job Details: 09/04/2018
amana dryer NED4655EW1 Tech found drum is deformed, causing a large gap in drum seal and excessive wobble. Blower fuse was left disconnected by previous repair company , which shorted timer and cycling thermostat. Need to replace all mentioned parts for repair.; ordrng 1 3387134 (thermostat) and 1 3392519 (thermal fuse) and 1 W10745655 (timer) and 1 W10757750 (drum assy), Installed parts and unit now tests good.; Job Completed
Near Fresno, CA 93730
Ethan Shrum
Job Details: 09/04/2018
whirlpool dryer WED928ESW0 Upon arriving to the customers home customer stated that there was a dent replace top on dryer also found that the customers moisture bars were not functioning due to harness wire being bad meaning to order harness wire; ordrng 1 WPW10298258 (harns-wire), Replace part tested unit job complete.
Near Fresno, CA 93720
Ethan Shrum
Job Details: 09/04/2018
kitchenaid refrigerator KRFC704FSS00 Upon arriving to the customers home customer stated that the unit was not making ice found unit evaporator be frozen over with ice contact a whirl pool tech line they told me that I needed to test control on test 128 which I did control had 600 that’s updated control; ordrng 1 W11167902 (COVER),Replaced all parts tested unit job complete; Job Completed.
Near Clovis, CA 93619
Ethan Shrum
Job Details: 09/04/2018
whirlpool washer WED6600VW0 Upon arriving to the customers home and found that the customers unit was not functioning had a F1 code meeting new control customer did not want to spend that amount of money to fixing it he rather just purchased a new job complete.
Near Clovis, CA 93612
Chris
Job Details: 09/04/2018
amana dishwasher ADB1400AGS1 Customersstates that their new dishwasher was not draining. First to make sure pump motor came on what you did. Then look underneath sink to check plumbing found whoever installed dishwasher plugged it directly into garbage disposal without removing the plug therefore water had nowhere to go. I went ahead and removed hose and put it into sink and then ran drain which then pump water out of dishwasher. I cycled washer to test for proper function everything tested good. Informed customer he needs to contact Home Depot or whoever installed it to put The proper drain vent kit and punch the hole out in the garbage disposal so it drains properly. Besides that all functions are good with dishwasher itself. Job complete.