Near Calabasas, CA 91302
Jesus
Job Details: 08/17/2018
kitchenaid microwave KBMC147HSS03 Customer states that unit door is not holding up. Checked unit and door is dropping down. Removed front panel and replaced torsion spring. Assembled unit and is still dropping down. Need to order right side torsion spring. Per techline order two torsion springs. Called techline to comment and there is nothing we can do to improve the status of the door opening. Unit is working as designed.
Near Camarillo, CA 93010
Jesus
Job Details: 08/17/2018
maytag dryer MGDZ400TQ2 Customer states that unit doesn’t start. Checked unit and tested. Pressed button for 3 second and started working. Customer was not holding button down long enough to start. Unit is working as design
Near Oxnard, CA 93030
Jesus
Job Details: 08/17/2018
kitchenaid refrigerator KRFF507ESS01 Customer states that unit is not making ice. Checked unit and found the evaporator iced up. Removed drawers and evap cover. Defrosted all ice and place thermistor in the suction line tide with a zip tide. Assembled unit and tested. Unit is now working as designed.
Near Ventura, CA 93003
Hector Zuleta
Job Details: 08/17/2018
whirlpool refrigerator WRB322DMBM00 Customer states fresh food compartment getting too cold. Ordered damper control and thermistor.; ordrng 1 WPW10422363 (harns-wire) and 1 WPW10594330 (control), Replaced damper control and harness wire. Tested ok.
Near Westlake Village, CA 91361
Hector Zuleta
Job Details: 08/17/2018
jennair rerfigerator JFC2290REP00 door not closing properly. Checked unit and found left hand fresh food door too low not allowing mullion door engage completely into the pivot block. Removed door and added an spacer on the bottom door hinge to lift the door. Tested ok
Near Westlake Village, CA 91361
Hector Zuleta
Job Details: 08/17/2018
Customer states refrigerator is vibrating. Checked unit and found condenser tubing vibrating. Adjusted and tested ok.
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 08/17/2018
KITCHENAID DISHWASHER KUDE60FXBL1 Broken upper rack rails. Ordered with the adjusters. Customer will paid on the next visit.; ordrng 2 WPW10195839 (dishrack adjuster)s, Replaced both upper rack rails and adjusters. Tested ok.
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 08/17/2018
KITCHENAID REFRIGERATOR KRFF707ESS01 Fresh food evaporator iced up (Whole lot of ice); ordrng 1 W11033168 (harns-wire) and 1 W11211387 (EVAPORATOR COVER) and 1 WPW10389152 (support), Replaced evaporator fan motor assembly, support and evaporator cover (Fresh food compartment). Tested ok.
Near Los Angeles, CA 91343
Michael
Job Details: 08/17/2018
whirlpool dryer WFW8640BW0 Customer states unit makes noise when using. F9E1 long drain fault stored in control. Removed top panel and rear panel, ran unit through auto service test. Passed service test but bearing noise is heard from rear motor area.
Near Los Angeles, CA 91304
Michael
Job Details: 08/17/2018
whirlpool washer WTW4800BQ0 Unit was stuck with drain pump on. Washer was unresponsive and would only hum.Tech found unit unplugged. Plugged unit in and drain pump kicked on. No faults stored in control.RN unit through manual fill, drain agitate and spin. Ran unit through auto service test and passed with no issues. Rebooted control and unit ops as intended. If problem persist will order control.
Near Los Angeles, CA 91306
Michael
Job Details: 08/17/2018
whirlpool refrigerator No ice production.Tech found no codes with ice maker and water valves operate. Tech found frozen water fill tube at ice maker assembly. Ice maker harvested. Tested heater leads and heater is open. P/n W11087201; ordrng 1 W11087201 (heater), Removed ice maker assembly, removed and replaced heater element. Installed icemaker assembly. Ice maker cycled and filled. Unit ops as intended job complete.
Near Los Angeles, CA 91325
Michael
Job Details: 08/17/2018
whirlpool dishwasher WDT780SAEM1 Wheels are falling off. Tech found lower rack all wheels are loose and 4 wheels are currently missing from rack. No other issues noted with performance of unit. P/n W10195416V; ordrng 4 W10195416V (dish rack wheel)s, removed and replaced four wheels assemblies. Lower rack now glides smoothly and operates as intended. Job complete.
Near Los Angeles, CA 91601
Michael
Job Details: 08/17/2018
ikea dishwasher IUD9500WX4 Unit leaks from door. Tech found a pin hole in the plastic housing of inlet water valve W10872255; ordrng 1 W10872255 (valve), removed and replaced damaged water valve. Ran unit through rapid advance and unit ops as intended. Job complete.
Near Los Angeles, CA 91345
Michael
Job Details: 08/17/2018
WHIRLPOOL MICROWAVE WMH31017FS2 Customer states unit makes a noise and doesn’t work. Tech found lower door interlock had a cracked post not allowing micro switch to be held in place. Replaced lower interlock WP8206419 (Interlock) and micro switches W10727360 (Switch)s. Unit now operates and heats as intended. Unit ops as intended job complete.
Near Los Angeles, CA 91331
Michael
Job Details: 08/17/2018
whirlpool washer WTW7500GW0 Unit is leaking. Tech found dispenser housing is split at the seam. Ordering new dispenser assembly W11130239; ordrng 1 W11130239 (housing), Removed and replaced water valve and dispenser housing. Unit no longer leaks water onto the floor. Ran unit through auto service test and passed with no issues. Unit ops as intended job complete.
Near Los Angeles, CA 91307
Danny
Job Details: 08/17/2018
WHIRLPOOL DISHWASHER KDTE204GPS0 Not cleaning dishes Found bad sump assy ; ordrng 1 W11124384 (SUMP ), Replaced sump assy Ran a self test cycle Unit completed with no issues No water leak.
Near Agoura Hills, CA 91301
Danny
Job Details: 08/17/2018
maytag washer MVWB765FW0 Check unit and found error code of overloading and too many suds Ran a few rinse cycle to get rid of the suds Ran test cycle and unit completed with no issues Showed client how to load machine machine and cycles to use depending on clothing material Also advised her to only use HE soap and how much to use.
Near Simi Valley, CA 93065
Danny
Job Details: 08/17/2018
WHIRLPOOL REFRIGERATOR MFI2665XEM7 Not making ice and dispenser door is closing Found faulty dispenser motor and bad ice maker Need to order parts and rs call ; ordrng 1 W10882923 (icemaker) and 1 WPW10353552 (separator), Replaced ice maker and separator Ice maker cycled and filled up with water Dispenser is closing and sealing properly Advised client to allow 24hrs for a full bucket of ice.
Near Simi Valley, CA 93065
Danny
Job Details: 08/17/2018
WHIRLPOOL RANGE WFG550S0HV Unit is leaking gas through the manifold Need to order parts and rs call ; ordrng 1 W10859728 (manifold), Replaced manifold Check gas leaks none found.
Near Simi Valley, CA 93065
Danny
Job Details: 08/17/2018
Client decided to cancel appointment
Near Simi Valley, CA 93063
Danny
Job Details: 08/17/2018
whirlpool dryer WGD4815EW2 Not starting a cycle Found broken door latch; ordrng 1 WPW10237959 (switch-dor), Replaced door latch Reinstall dryer Unit is working properly.
Near Bakersfield, CA 93312
Andrew
Job Details: 08/17/2018
kitchenaid refrigerator KFIV29PCMS03 Removed and replaced deli control and main control. Set unit to 8 hour defrost. Tested unit ok; used WPW10589837 (CNTRL-ELEC) and a W11199439 (cntrol)
Near Bakersfield, CA 93309
Andrew
Job Details: 08/17/2018
whirlpool refrigerator WRX735SDHZ00 Ran unit diagnostics test and all fans and thermistors checked fine. Ice box fan and ice maker thermistor were fine. Customer stated when they fill a large cup of ice it takes a long time to make ice. Instructed Customer that under optimal conditions that the ice maker will only make ice every 90 minutes and it’s a small 6 cube ice maker. Adjusted freezer temp to -3 to help ice production but informed Customer that unit is functioning as designed
Near Bakersfield, CA 93304
Andrew
Job Details: 08/17/2018
whirlpool refrigerator WRX735SDBM04 Found door switch not engaging when door closed due to dent on door liner. Attached shim to inside liner and tested dispenser and it dispenser ice ok. Advised Customer to leave door closed for a few hours so adhesive will dry and stick.
Near Bakersfield, CA 93304
Andrew
Job Details: 08/17/2018
MAYTAG WASHER MVWB835DW1 Found unit dead no power from board and UI was shorted at plug in from control harness. Removed and replaced control and UI. tested unit and now functions normally. Used a W10861510 (CONSOLE) and a W11024149 (CNTRL)
Near Bakersfield, CA 93304
Andrew
Job Details: 08/17/2018
maytag washer MVWB725BW0 Inspected unit and ran auto test. Unit stated leaking when softener dispenser started to fill. Removed top and found softer hose pulled off of dispenser assembly. Reattached hose and secured. Edited unit and no leaks ; Job Cmpltd
Near Keene, CA 93531
Patrick
Job Details: 08/17/2018
KITCHENAID OVEN KSGG700ESS1 Found bake intermittently sparking. Gets to 145 and shuts off and takes forever to relight. Never reaches desired temp. Needs new harness kit and board ; ordrng 1 W10860916 (module-spk) and 1 WPW10701462 (harns-wire), 8/9/18 20:41: PC there 8/9 THU, 15:44 to 16:31, Removed and replaced parts. Regrounded. Tested and it checked good but did notice connector on harness that goes into dsi has burnt connections. Needs new harness ; ordrng 1 W10580231 (harns-wire), Removed an replaced part.tested unit. All,ops checked good.
Near Lancaster, CA 93535
Patrick
Job Details: 08/17/2018
whirlpool washer W10007190 Canceled at the door ; Job Cmpltd
Near Palmdale, CA 93550
Patrick
Job Details: 08/17/2018
maytag dishwasher MDB4949SDZ0 Customer states the unit is filling and washing for about a minute and then cancels and drains. Checked the error codes and the one stored was a f8e3 drain circuit stuck on in control . Needs new control per tech sheet ; ordrng 1 W10906430 (cntrl-elec), Removed and replaced part tested unit. All ops checked good
Near Palmdale, CA 93552
Patrick
Job Details: 08/17/2018
WHIRLPOOL REFRIGERATOR Found the Unit no cool in the fridge section. Checked coils and their over frosted. Unit not going in defrost. Needs new fan and defrost thermostat. ; ordrng 1 W11033168 (harns-wire),Found the 7nit no cool in the fridge section. Checked coils and their over frosted. Unit not going in defrost. Needs new fan and defrost thermostat. ; ordrng 1 W11033168 (harns-wire), replaced parts, tested all ops normal.
Near Tehachapi, CA 93561
Patrick
Job Details: 08/17/2018
JENNAIR DISHWASHER JDB9800CWS2 Customer states there is a noise and then unit shuts off. Heard noise and it was coming from the pump. Getting sufficient power and not pumping water out of unit. Checked for blockage and none present. Needs new pump. Removed and replaced pump WPW10531320 (PUMP-DRAIN). Tested unit all ops checked good. Dried up all water and checked for leaks. All ops good no leaks ;
Near Santa Clarita, CA 91354
Raymond
Job Details: 08/17/2018
kitchenaid dishwasher KDTE404DSS0 Upon arrival unit would not heat. Ohmed heater at 13.1ohms. Ran diagnostic and had shorted temp sensor code. Measured resistance of OWI sensor, found out of range. Quoted customer for repair. Customer approved; ordrng 1 WPW10705575 (sensor), Replace sensor and Tested unit. Unit heater turned on. Restarted calibration cycle and explain unit must go on tight for about 30 minutes until the cycle was complete. This will erase all codes and instruct control to turn the heater back on unit functions as designed.
Near Los Angeles, CA 91331
Raymond
Job Details: 08/17/2018
MAYTAG WASHER MHW6000XW1 Water won’t enter tub and it won’t dispense soap. inspected and found fault codes for dispenser and drain pump. Supplied voltage to pump pump won’t activate. Found bad board, drain pump motor seized, MCU cap burnt. Quoted customer for repair, customer declined.
Near Los Angeles, CA 91331
Raymond
Job Details: 08/17/2018
whirlpool refrigerator WRF555SDFZ03 Customer states there a smell in unit. Inspected and could not smell much due to a heavy fragrance in home. Also found customer using baking soda with small opening not catching odors. Also has a lot of uncovered fresh food. Contacted Rich 7722730819 and discussed, was instructed fragrances from home like candles can cause these issues also the lack of proper Odor filters is contributing to issue. Customer needs to install odor filters and check produce for expiration. Unit functions as designed at time of service.
Near Burbank, CA 91505
Raymond
Job Details: 08/17/2018
maytag washer MVWC565FW1 Unit would only display red flashing light. Inspected and found lid latch fault codes, lid latch out of range. Replaced latch, calibrated and tested unit. Unit functions as designed.; Job Cmpltd
Near Los Angeles, CA 91331
Raymond
Job Details: 08/17/2018
whirlpool microwave WMH53520CS1 Upon arrival turn table motor buzzing but not turning. Also found cracked driver. ; ordrng 1 W10337248 (driver,turntable) and 1 WPW10466420 (motor-turn),
Near Canyon Country, CA 91351
Raymond
Job Details: 08/17/2018
Near Santa Clarita, CA 91355
Raymond
Job Details: 08/17/2018
whirlpool range AGR5330BAS3 Used shop vacuum to remove all broken glass, installed glass door. Also right front burner not igniting. Tested and found bad burner head. Also oven seal is torn. ; ordrng 1 WP98017461 (cap-burner) and 1 WPW10535778 (gaskt-door) and 1 WPW10636224 (burnr-top)Replaced burner head, cap, and door seal. Pulled unit out and cleaned up broken glass under unit and verified no glass shards in unit. Unit functions as designed.; Job Cmpltd
Near Castaic, CA 91384
Billy J.
Job Details: 08/17/2018
maytag washer MVWB765FW1 Customer stated unit giving of found hot water valve not opening removed and replaced valve retested job complete. Used a W11165546 (Valve)
Near Santa Clarita, CA 91354
Billy J.
Job Details: 08/17/2018
MAYTAG WAHSER MVWC360AW0 Customer stated unit making load noises noticed cam was loose rubbing against guard tightened resecured and retested all ops sound as designed job complete
Near Los Angeles, CA 91326
Billy J.
Job Details: 08/17/2018
maytag washer MVWC416FW Unit was leaking tilted unit back and gearcase was pouring out oil removed and replaced gearcase W11035747 (Gearcase). retested job complete. all functions work as designed no leaks at this time.
Near Santa Clarita, CA 91351
Billy J.
Job Details: 08/17/2018
whirlpool refrigerator WRS555SIHZ00 Unit won’t dispense ice and has a ton of frost build up in ice bucket instructed customer when he gets ice to fully press paddle other wise ice gets stuck in ice door and unit get frost. cleared all ice, retested job complete.
Near Santa Clarita, CA 91390
Billy J.
Job Details: 08/17/2018
whirlpool refrigerator RDRS2362AW arrival removed and replace icemaker do to it being cracked and leaking retested job complete. Used a 4317943 (ICEMAKER)
Near Santa Clarita, CA 91350
Bryan Dunn-Wilson
Job Details: 08/17/2018
WHIRLPOOL REFRIGERATOR KRMF706ESS01 customer stated that after installation of fridge doors were uneven. Right door sat higher than the left. Adjusted door on right side. Door even. Customer approves repair. No dents. Dings. Or scratches caused by tech
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details: 08/17/2018
whirlpool oven WGG745S0FS02 Upon arrival customer states oven does not light. Read notes saw regulator was recently changed. Found switch on regulator in off position. Turned switch to on position and oven started right up. Customer approves repair At this time. No dents dings or scratches caused by tech.
Near Glendale, CA 91206
Bryan Dunn-Wilson
Job Details: 08/17/2018
whirlpool washer WTW7500GC0 Customer states wash times are long and the clothes are wet after cycle. Ran diagnostics only code received was off balance load detected. Unit functioned as designed in diagnostics. Calibrated unit and instructed customer on proper loading to ensure and even load. No dents dings or scratches caused by tech.
Near Glendale, CA 91206
Bryan Dunn-Wilson
Job Details: 08/17/2018
whirlpool dryer WGD7500GC0 states air duct is burned and smells burning smell. Inspected unit found flame would ignite then die 20 seconds later. Removed vent ran unit flame stayed lit. Informed customer they had a restricted vent and it needs to be cleared. Informed customer that air duct being burned is normal. No need for repair. No dents dings or scratches caused by tech.
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details: 08/17/2018
WHIRLPOOL WASHER WFW75HEFW0 Upon arrival customer states washer is stuck in drain cycle and flashing f7e1 long drain. Removed front panel. Found that drain filter was clogged with cardboard. Instructed customer to check pockets and be clear that nothing is in pockets. Cleared drain. Calibrated and tested unit. Unit is functioning as designed customer approves of repair at this time. No dents dings or scratches caused by tech.
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details: 08/17/2018
maytag washer MVWB835DW1 Cx states poor spin. Spots still being left on clothes. Tried to test unit in diagnostics. Unit would not respond turned off by its self then turned on and tried to cycle. Ordering control; ordrng 1 W11111453 (cntrl-elec), Removed and replaced control and UI. Calibrated and tested unit. Unit functioning as designed.
Near Bakersfield, CA 93311
Dane
Job Details: 08/17/2018
KITCHENAID REFRIGERATOR KSC24C8EYY02 Unit never reached desired temperature. Call tech-support and spoke to Andrew. With Andrew I found UV dye around insulation inside cabinet around suction tube. Unit is non-repairable.
Near Arvin, CA 93203
Dane
Job Details: 08/17/2018
KITCHENAID REFRIGERATOR KRFC400ESS Upon arrival the unit was not making ice. Found icemaker water valve would not close all the way causing ice maker to freeze up and sort out. Unit needs new water valve and ice maker ; 1 WPW10300024 (icemaker) and 1 WPW10312696 (water inlet valve), Removed and replaced water valve and icemaker and tested unit. Unit functions normal now.
Near Arvin, CA 93203
Dane
Job Details: 08/17/2018
whirlpool rerfigerator WRF535SWHV00 Upon arrival unit was freezing everything in the fresh food compartment. Removed and replaced damper door electronic control and thermostat kit. Unit functions normal. WPW10594330 (CONTROL) a 12002355 (THERMISTOR KIT) and a WPW10503278 (CNTRL-ELEC)
Near Arvin, CA 93203
Dane
Job Details: 08/17/2018
whirlpool refrigerator GI6SARXXF02 pon arrival unit was not going into defrost. Found defrost them is that sorted out and took out relay on main board. Unit needs new harness with defrost sensor and controller; rqstng P&A on 1 WPW10285199 (cntrl-elec) and 1 WPW10285199 (cntrl-elec), Removed and replaced control and tested unit. Unit functions normal now.
Near Bakersfield, CA 93304
Dane
Job Details: 08/17/2018
whirlpool washer WTW7040DW1 pon arrival the unit would not fill and was living in F fault code. Found water valve not opening. Removed and replaced water valve and tested unit. Unit functions normal now. Used a W11220230 (Valve)
Near Bakersfield, CA 93306
Dane
Job Details: 08/17/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 Unit is still freezing food in the fresh food. Call tech-support and spoke to Adrian. Ran over several test Adrian suggested changing user interface; ordrng 1 W11043015 (panel-ui), Removed and replaced user interface panel and tested unit. Unit functions normal.
Near Bakersfield, CA 93306
Dane
Job Details: 08/17/2018
frigidaire refrigerator FFHT2021TW Upon arrival the fresh food compartment was not cooling. Found evaporator fan not turning. Removed and replaced evaporator fan motor and tested unit. Unit functions normal; used 1 242077702 (FAN)
Near Bakersfield, CA 93305
Dane
Job Details: 08/17/2018
maytag dryer MGDB835DW3 Upon arrival the unit would not start it would all meet up. Found sock and undergarments and blower wheel preventing it from turning. Removed obstruction from blower wheel and tested unit. Unit functions normal now
Near Oceano, CA 93445
George
Job Details: 08/17/2018
whirlpool dryer CGM2745FQ0 Unit still unresponsive. Ordering new motor. Did not reschedule due to part availability. ; ordrng 1 W10841144 (motor-drve), Installed motor. Unit still failing to engage motor. Found dryer not turning on found bad thermal fuse need to replace ok to order part office to call customer wen part in.; ordrng 1 WP3392519 (fuse-thrml), Installed thermal tested check out ok complete
Near Baywood-Los Osos, CA 93402
George
Job Details: 08/17/2018
kitchenaid refrigerator KRFC300ESS01 Found refrigerator after 2weeks exexively motor noise out of damper control 2 one change out spoke to whirlpool wants our distributor to order part from whirlpool fresh stock damper control; ordrng 1 WPW10594329 (control) Installed new damper tested check out ok complete. No dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details: 08/17/2018
whirlpool refrigerator WRS588FIHV00 Found refrigerator21c in freezer. 1c freshfood way to cold recalibrated and set on free high 0freezer. 37recomended setting s customer instruct unit was set to cold .no dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details: 08/17/2018
whirlpool microwave UMV1160CW3 Found microhood functioning customer experience stating door not closed wen door closed reposition bottom door switch checking ok complete . No dents or dings cause by tech.
Near Templeton, CA 93465
George
Job Details: 08/17/2018
WHIRLPOOL WASHER WTW8040DW4 Found washer with lf error long fill put into diagnostic cold water side trikiling hot checking ok replace valve ok to order part. Ordrng 1 W11220230/valve; Installed new valve tested ok complete . No dents or dings cause by tech.
Near Los Angeles, CA 91605
Kenneth
Job Details: 08/17/2018
maytag washer MVWC415EW1 Found unit making noise during agitate. Found unit had a worn down agitator. Replaced agitator and tested unit. Unit is now working properly. Customer approves function T this time. No dents dings or blemishes on or around unit caused by technician. Used a W10836496 (AGITATOR)
Near Los Angeles, CA 91316
Kenneth
Job Details: 08/17/2018
whirlpool refrigerator WRT518SZFM00 Found unit is freezing food in the fresh food compartment. Upgrading control and thermistor on return visit. Will also upgrade fan for better cooling in the refrigerator. ; ordrng 1 WP2163777 (blade-fan), Installed thermistor. Fan blade and control. Tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91356
Kenneth
Job Details: 08/17/2018
whirlpool refrigerator WRS312SNHM00 Found fridge not cooling due to iced over evap. Defrosted evap and tested unit. Unit is now working properly. Informed customer if problem continues to call back. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91304
Kenneth
Job Details: 08/17/2018
KITCHENAID OVEN KEBS277SSS00 Installed relay and tested unit. Unit is working on 5e lower oven. Top oven bake element is working but broiler element is not. Broiler element is bad. Tested all the way to element. Ordering new element. Rescheduled customer for Thursday 8-16-18 collected in full remaining balance of $281.15 via CC; ordrng 1 WP9760588 (transformr) and 1 WP9760774 (elmnt-brol), Installed element and tested unit. Unit is now working properly. Transformer was incorrect for model. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Hanford, CA 93230
Erick
Job Details: 08/17/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ05 Found compressor super hot. Unit is no longer cooling in either compartment. Freezer evap has a ball full of frost. Evap has restricting csusing unit not to cool. While inspecting evap found compressor making loud rattling noise as well. Unt will need seal system; ordrng 1 W11209866 (COMPRESSOR) and 1 WPW10313899 (evaporator), Re isntalled new parts on unit. Pulled vacuum,recharged system,inspected for leaks and found none. Installed new evaporator. Compressor once again is not working. This is second compressor that will not fire. Amp draw is at 11.5 Causing compression not to run. Called techline and came to the conclusion that units parts are defective. Cust is very upset and will call into whirlpool for replacement.
Near Hanford, CA 93230
Erick
Job Details: 08/17/2018
whirlpool washer WTW5000DW1 Cycled unit through diagnostics and found unit with shifter error causing it not to spin. Cam joint had slipped from shifter causing it not to engage. Removed cam and shifter. Reinstalled and secured both. Retested it and it passed all diagnostics test with no errors. Job comp
Near Visalia, CA 93291
Erick
Job Details: 08/17/2018
KITCHENAID DISHWASHER KDTE204DSS0 Found unit leaking through upper left. corner. Screws that hold very top rack in place was loose. Can see water marks running down the outside of unit. Retightned and secured all screws around unit. Retested it and it passed all tests with no leaks.
Near Visalia, CA 93291
Erick
Job Details: 08/17/2018
FRIGIDAIRE REFRIGERATOR FFHB2750TD Cycled ice maker and found it over fixing which is causing noise and not making ice. Repalced ice maker. It cycled and filled with no error. Used 1 243297606/ICE MAKER
Near Visalia, CA 93291
Erick
Job Details: 08/17/2018
whirlpool refrigerator WRF560SEYM Found unit leaking due to cracked water Elbow. Unit will need new fitting.; ordrng 1 WP4373559 (fitting), Installed new parts on unit. Retested ice maker and it cycled and filled with no errors. Job comp
Near Tulare, CA 93274
Erick
Job Details: 08/17/2018
frigidaire range FFGF3054TS Left front burner valve making lots of noise. Bleeding has more than normal. Made adjustment to valve but it did not make a difference. Vsvle will need to be replaced; ordrng 1 5304506548 (valve), Installed new valve on unit. Unit persisted with same hissing noise. Called techline and spoke with William. He explained hissing is normal. Valves are linear and not pressure. Not adjustments are available. Both center valve and left front can make hissing.Got file number 81921724Unit tested normal operation
Near Delano, CA 93215
Erick
Job Details: 08/17/2018
whirlpool icemaker WRS325FDAM pon arrival found compressor making noise. Compressor has bad winding causing poor cooling.and will need to be replaced. While inspecting compressor also found fan blade missing fin. Condenser fan blade will also need to be replaced.; ordrng 1 W10156818 (fan blade) and 1 W10309988 (compressor), Installed new parts on unit. Pulled vacuum,recharged system, inspected for leaks and found none. Unit is now cooling in both sections.
Near Hanford, CA 93230
Enrique
Job Details: 08/17/2018
maytag dryer MEDC215EW1 Unit not powering on . I found an open thermal fuse . Replaced the fuse , truck stock . Now all functions checked normal . ; used 1 WP3392519 (THERMAL FUSE)
Near Visalia, CA 93291
Enrique
Job Details: 08/17/2018
maytag washer MVWB765FW1 Unit not filling with water . In diagnostics , found long fill error . Replaced the valve W11165546 (Valve). Calibrated the washer . All functions checked normal at time of service. No leaks .
Near Tulare, CA 93274
Enrique
Job Details: 08/17/2018
maytag washer MVWC565FW1 Not spinning/draining . I diagnosed the unit . Found no error codes . Performed calibration , ran a quick wash cycle test . All functions checked normal . Customer needed instructions
Near Tulare, CA 93274
Enrique
Job Details: 08/17/2018
whirlpool washer WTW5000DW1 Unit not completing the cycle . I found lid lock fault . I installed new lid lock W10838613 (LATCH) . Performed calibration , ran a quick wash cycle test . All functions checked normal . No leaks .
Near San Luis Obispo, CA 93405
James
Job Details: 08/17/2018
WHIRLPOOL RANGE ACS3350AW Range burners not sparking. Ordering new spark module; ordrng 1 WP31962701 (module-spk), Replaced spark module and tested unit. Unit now functions as intended. No dents, dings, or blemishes on or around unit caused by tech.
Near Arroyo Grande, CA 93420
James
Job Details: 08/17/2018
whirlpool dishwasher WDT920SADH2 Customer stated that unit wasn’t washing dishes. Tested unit and found no error codes. Unit passed auto test and ran cycle without problems. Unit had excessive soap in bottom of unit. Instructed customer on vinegar usage to remove the soap build up. Customer agrees and approves at this time.
Near Arroyo Grande, CA 93420
James
Job Details: 08/17/2018
maytag washer MVWX655DW1 Customer stated concerns at water level. Found using wrong settings for heavy items. Customer understands settings better and approves of functions at this time.
Near Fresno, CA 93722
Ian
Job Details: 08/17/2018
ROPER DRYER RED4516FW0 Unit pulled out and vent disconnected. Tech found unit may have had excess lint buildup from crushed vent,that may have smoldered in element. Vent was disconnected, allowing normally expelled air into room, which normally has heat odors. Attached vent properly and tested. Unit now tests good with no failures or damage to home.
Near Sanger, CA 93657
Ian
Job Details: 08/17/2018
KITCHENAID COOKTOP KICU569XSS00 Tech found that customer was using a set of pans, that was not meant for induction cooktop‘s. Tested with several other induction compatible pans, and found all zones are working normally. Instructed customer on induction symbols to look for when purchasing pans for an induction cooktop
Near Sanger, CA 93657
Ian
Job Details: 08/17/2018
KITCHENAID MICROWAVE KMDS104ESS02 Tested unit and found all functions and button is working normally. Instructed customer on proper button usage. Job Cmpltd.
Near Fresno, CA 93725
Timothy
Job Details: 08/17/2018
KITCHENAID REFRIGERATOR KFIS29BBMS03 Inspected unit and found the fill tube frozen again. Found q20vac at heaters and the heaters have about 4k ohms each of resistance. Heaters get warm when turned on. Called WPTS who stated if the heaters and voltage are ok then they and the high voltage board check. According to WP The only other things could be air migration and a UI failure. ; ordrng 1 W10759801 (cntrl-elec), Installed controls. Tested unit unit operating normally . Customer to monitor ice production and to report if normal ice production does not resume.
Near Riverdale, CA 93656
Timothy
Job Details: 08/17/2018
whirlpool washer WTW4816FW2 Unit does not latch. Replaced latch W10838613 (LATCH) and tested. Unit checks ok.
Near Dinuba, CA 93618
Timothy
Job Details: 08/17/2018
kitchenaid dishwasher KDRU783VSS03 Rh light is on door closes just enough to turn of light when pushed. Per tech bulletin the baskets and hinges are suspect. Both are in bad condition. ; ordrng 1 W10782122 (hinge-door) and 1 W10782123 (hinge-door) and 1 W10877014 (gaskt-door), Installed parts. Noted many of the panels are RUSTED and the original screws do not fit in the enlarged holes. Tried inserting larger screws I had on hand.
Near Fresno, CA 93730
Ethan Shrum
Job Details: 08/17/2018
jennair refrigerator JS42NXFXDW10 Upon arriving to the customers home customer stated that the bell arm broke replaced ice maker and Bell alarm due to Bell arm eyelet broke off as well job is complete. Used WP2304354 (ARM-SHUT) and WPW10277450 (ICEMAKER)
Near Fresno, CA 93720
Ethan Shrum
Job Details: 08/17/2018
whirlpool refrigerator WRF992FIFM00 Upon arriving to the customers home customer stated that the unit was not cooling customer does have extensive damage done to the unit both doors are not closing properly door is dented panel on top that covers all the wires and water lines is broken and Customer also stated when he move the unit outside he had to take all doors off once he moved unit outside of unit stopped cooling called Whirlpool tech line tech line did say that the unit was considered customer neglect and it’s up to customer care whether they determine that or not jobs complete;
Near Fresno, CA 93720
Ethan Shrum
Job Details: 08/17/2018
maytag dishwasher MDB4949SDM2 On arriving at a customers home, customer stated that the unit would not fill. his water tested fill valve fill valve does not coming out properly replaced fill valve tested unit unit checks good job complete no leaks; used 1 WPW10327249 (Valve)
Near Fresno, CA 93727
Chris
Job Details: 08/16/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM02 left door Mullen Was not retracting like it should causing door to stay open. Found it to have a broken bracket therefore it was not opening and closing like it should. I Removed and replaced it with new one all functions are good now. Also went over settings and functions of customers new refrigerator.
Near Fresno, CA 93727
Chris
Job Details: 08/16/2018
WHIRLPOOL REFRIGERATOR WRS311SDHM00 ice container has a crack in it at the bottom of ice bin. Ordering new ice container will return on Thursday anytime; ordrng 1 WPW10558424 (ice-contnr), On return visit today I replaced defective ice container that was cracked. Installed new one checked cubed and crushed ice at dispenser. Everything checks out good. Job complete
Near Fresno, CA 93730
Chris
Job Details: 08/16/2018
KITCHENAID DISHWASHER KUDS03FTSS2 dishwasher would not start it with power off on its own. Upon arrival I was able to enter it in diagnostics receive no error codes. Cycled through test fine but trying to get it to run a normal function it would not start it all. Noticed LED lights were not all lighting up on Panel indicating there is a short what’s in that board. Quoted customer a price on control board and panel they decided they’re just going to replace it with a new one.
Near Fresno, CA 93730
Chris
Job Details: 08/16/2018
KITCHENAID REFRIGERATOR KRFF305ESS00 On today’s visit removed old compressor And installed new one . Also welded in new filter dryer and installed new start device. Then put system into a vacuum to -30 psi. Then proceeded To charge system with 5 ounces of R- 134A refrigerant. Then pulled a amp draw on new compressor and also checked my head pressure and suction pressure everything is within specs.New compressor is functioning properly refrigerator is now removing inside warm air and temperature is starting to drop as designed . Told customer to allow 24 hours to reach temperature. used 1 W10507884 (compressor)
Near Fresno, CA 93711
Irvin
Job Details: 08/16/2018
JENNAIR REFRIGERATOR JF42NXFXDW01 The butter dish face is broken, the filter head is broken. Replaced filter. Door on order. CX paid for the complete call. Waiting for butter dish cover, Replaced butter dish cover WPW10131132 (DOOR-COMP) . All ops normal.
Near Madera, CA 93638
Irvin
Job Details: 08/16/2018
FRIGIDAIRE REFRIGERATOR LFFH20F3QWC the unit just goes out and gets warm. Checked the evap motor heater and bimetal, all pass. Found the defrost timer is not advancing out of defrost. The gasket on each side of panel are missing pieces. ; ordrng 2 216204902 (gasket-evap cover)s and 1 297318010 (timer), eplaced defrost timer. Installed gaskets. Powered unit, all functions operating. Allow 24 hrs for unit to freeze completely. ; Job Cmpltd. Restrictions in cap tube, no frost pattern. Frost stops at cap-tube of evap coil. Replaced filter drier. Vacc and charged system, failed the compressor has oil in the lines. Need to replace compressor. ; ordrng 1 297414054 (compressor), used 1 W10143759 (DRIER (SERVICE)
Near Madera, CA 93636
Irvin
Job Details: 08/16/2018
FRIGIDAIRE REFRIGERATOR LGHK2336TF0 The solinoid is not opening fully, causing slow fill. Power to the valve, is correct. Unit needs replacement valve. ; ordrng 1 242252702 (valve), Removed power. replaced valve. Purged water line, and valve thru dispenser. All ops normal.
Near Madera, CA 93636
Douglas
Job Details: 08/16/2018
BOSCH DISHWASHER SHX68T55UC/07 dispenser door doesn’t open properly found dispenser is broken remove and replace dispenser unit is now operating properly; Job Cmpltd,
Near Madera, CA 93637
Douglas
Job Details: 08/16/2018
frigidaire refrigerator LFSS2612TF0 Found fridge to be leaking water from ice maker found icemaker ice level screw was almost all the way in causing unit to overfill and leak water adjusted screw to proper water level unit is no longer leakin
Near Madera, CA 93638
Douglas
Job Details: 08/16/2018
ELECTROLUX DRYER EIED200QSW00 , Unit throwing a 63 error code called tech one tech line had me chess continuity through here wires wires have good continuity had me check continuity an element no continuity need to replace heater; ordrng 1 136611032 (heater), Removed and replaced heating element unit is heating properly; Job Cmpltd.
Near Madera, CA 93637
Douglas
Job Details: 08/16/2018
WHIRLPOOL REFRIGERATOR WRT311FZDB00 Door not closing properly found door has bow in it causing door to not seal properly ordering door and door gasket; ordrng 1 2177311 (gasket,door ff (blk)) and 1 LW10599396 (dor-fip), Removed and replaced fridge door unit working and sealing properly.