Near Los Angeles, CA 91304
Michael
Job Details: 09/06/2018
AMANA REFRIGERATOR ASD2575BRS01 Customer states fresh food doesn’t get to correct temp. Fans are operating, freezer temp is fine fresh food Cx claims is too warm. R1 unavailable to verify. Ordering diffuser p/n WPW10151374 and thermostat ass moly p/n WPW10583800.; ordrng 1 WPW10151374 (diffuser) and 1 WPW10583800 (thermostat), Removed diffuser and control. Found iced on diffuser.Replaced with new parts. Advised customer to give time to level temp Job complete
Near Los Angeles, CA 91325
Michael
Job Details: 09/06/2018
kitchenaid refrigerator KSF26C7XYY00 states unit is building up ice behind drawers in fresh food side. Needs thermistor and fan assembly. Parts ordered per R1. Removed unit from cavity. Removed drawers and used steamer to remove ice build up. Steamer broke and tech had to use heat gun to finish job, installed new parts. Verified all fans operate unit ops as intended job complete; Job Complete. Used WPW10451893 (FAN-SCROLL) W10316760 (THERMISTOR)
Near Arvin, CA 93203
Patrick
Job Details: 09/06/2018
WHIRLPOOL RANGE WFG505M0BW2 Glass broken upon arrival. Unit isn’t installed yet. In builders garage. Needs glass covered under 30days cosmetic. Removed and replaced. Tested unit all ops checked good ; Job Completed. Used WPW10535777 (GLASS-DOOR) WPW10387117 (NAMEPLATE)
Near Littlerock, CA 93543
Patrick
Job Details: 09/06/2018
maytag dryer MGDB835DW3 Found the units door unable to shut due to physically broken catch. Needs new one. Removed and replaced WPW10610880 (CATCH). Tested unit. All ops checked good.
Near Boron, CA 93516
Patrick
Job Details: 09/06/2018
amana washer NTW4516FW2 Customer having issues with the unit not wanting to start or operate. Checked power at the plug and it was sufficient. Power going into control but no ops. Needs new board ; orderng 1 W11170317 (CONTROL ), Removed and replaced control then found lid latch error. Unit doesn’t want to lock. Removed and replaced latch. Tested unit. All ops good. Calibrated and ran auto test ; used 1 W10838613 (LATCH)
Near Los Angeles, CA 91606
Raymond
Job Details: 09/06/2018
KITCHENAID REFRIGERATOR KSSC48QTS02 Upon arrival unit lights turning off and on. Also UI was unresponsive. Found service pointer for control replacement, also found when unit was reset UI intermittently worked. Quoted customer for repair of control and UI replacement customer declined. Will call back if they want service.
Near Los Angeles, CA 91607
Raymond
Job Details: 09/06/2018
WHIRLPOOL DRYER WGD75HEFW0 Upon arrival unit getting clothes too hot for customer to touch. Found no fault code and exhaust temps are 155 high and 130 low. Contacted Kevin SR 7722879329 and discussed, since unit has a roof vent this could slow heat transfer when clothes are done, unit operates as designed at time of service.; Job Complete
Near Los Angeles, CA 91607
Raymond
Job Details: 09/06/2018
WHIRLPOOL WASHER WFW75HEFW0 Upon arrival unit was damaging clothes. Customer is washing single garments in washer but the garments are really light fabric, like polyester or nylon. Contacted Kevin SR7722879185 and discussed. No error codes no faulty ops. Unit is functioning as designed, customer needs to use garment bags for soft fabrics and should wash with larger loads.; Job Complete.
Near Burbank, CA 91505
Raymond
Job Details: 09/06/2018
whirlpool washer WFW92HEFC0 Upon arrival customer complaint was unit would shut off mid cycle. Inspected and found ACU fault code. Supply voltage and polarity fine. Inspected ACU and had burn marks from control panel and main board.; ordrng 1 W10784650 (console) and 1 W10911026 (panel-cntl) and 1 W11201293 (ACU), Replaced control panel, obsolete and ACU. Tested unit. Unit functions as designed.
Near Los Angeles, CA 91304
Billy J.
Job Details: 09/06/2018
kitchenaid refrigerator KRFC704FSS00 Upon arrival removed and replaced control and evap cover relocated thermistor pushed back evaporator forwards back wall flush and also pushed suction line and other line back in liner unit working as designed. Job Completed. used W11167902 (EVAP COVER) W11169516 (CONTROL)
Near Stevenson Ranch, CA 91381
Billy J.
Job Details: 09/06/2018
whirlpool washer WFW85HEFC1 Upon arrival customer stated something is in between the tubs and she washed towels and it seemed like they were still wet tested unit there are no error codes on file I ran unit threw diagnosis and all functions operate and sound as designed job complete.
Near Santa Clarita, CA 91350
Billy J.
Job Details: 09/06/2018
WHIRLPOOL REFRIGERATOR WRT111SFDW03 Upon arrival freezer evaporator was partly frozen and drain tube frozen heat prob had hole in bag missing parts reordering 819043 W11164040 bottom of freezer is frozen and water leaking into fridge and onto floor; ordrng 1 819043 (heat-probe) and 1 HARNESS (HARNESS), Removed and replaced all parts listed defrosted unit as well job complete.
Near Santa Clarita, CA 91351
Billy J.
Job Details: 09/06/2018
whirlpool washer WFW86HEBW0 Upon arrival unit is stalked and full of water unit is also locked and on a drip pan I was able to tilt unit back and clean out drain pump witch was completely clogged removed debris and retested unit now operates as designed with no leaks ran unit threw diagnosis job complete
Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details: 09/06/2018
WHIRLPOOL REFRIGERATOR WRF560SEYB02 Customer states fridge is a no cool. Upon plugging in unit compressor would start then turn off in 30seconds. Removed and replaced start device from stock parts. Unit is now cooling. Customer approves repair At this time. No dents dings or scratches caused by tech. ; used 1 8201786 (START DEVICE,COMBO)
Near Los Angeles, CA 91604
Bryan Dunn-Wilson
Job Details: 09/06/2018
KITCHENAID rerfigerator KSC24C8EYY02 Not a cooling issue. Customer is having an issue with no ice production. Tested unit in diagnostics. Ice maker would not cycle. Ordering ice maker and fill valve; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10756907 (icemaker), Removed and replaced parts listed. Ice maker functioning s designed
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details: 09/06/2018
KITCHENAID REFRIGERATOR KRSC503ESS00 Upon arrival cx complains that water is constantly dripping from water dispenser. And doors are not sitting right. Upon installation of fridge installers removed doors installing unit. One door is sticking out farther then the other. Freezer door sits about an inch higher then the fridge door. He led floor to see if leveled floor is leveled. Ordering cx two new doors and hinges.Removed and replaced both doors. Unit now level. Cx approves of repair. No dents dings or scratches caused by tech
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 09/06/2018
whirlpool refrigerator WRS315SNHM00 Upon arrival hearing hissing noise from freezer explained to customer that noise was normal. Water was dripping onto heater causing noise. No problems found at this time. ; Job Completed
Near Glendale, CA 91208
Bryan Dunn-Wilson
Job Details: 09/06/2018
WHIRLPOOL FREEZER KSCS25FVMS02 Upon arrival customer states water is leaking from ic maker. Inspected ice maker and found fill funnel clogged with ice. Ice maker is still functioning properly no need to replace. Cleared fill funnel jumped ice maker. Ice maker functioning as designed. Customer approves repair At this time. No dents dings or scratches caused by tech
Near Los Angeles, CA 91040
Bryan Dunn-Wilson
Job Details: 09/06/2018
kitchenaid refrigerator KFIS29PBMS03 Customer states hearing a loud noise from fridge. Inspected unit. Fridge temps are 36 and freezer sitting at 7 degrees. Ran diagnostics ran compressor speed test. Customer confirm,ed compressor running was noise she was hearing. No cooling issue. Informed customer that noise she was hearing was normal compressor running at full speed noise. Instructed customer if she heard noise again to give us a call and try and record noise. Found no issues at this time. No dents dings or scratches caused by tech
Near Bakersfield, CA 93306
Dane
Job Details: 09/06/2018
WHIRLPOOL MICROWAVE GMC305PRB01 8:11, Upon arrival unit was not heating. Found mag tube not activating. Unit needs new mag. Removed and replaced mag tube and tested unit. Unit functions normal now. used W10245183 (MAGNETRON)
Near Bakersfield, CA 93301
Dane
Job Details: 09/06/2018
whirlpool rerfigerator WRX735SDHZ Unit was functioning normally. Customer could not remove the ice bucket. Customer could not remove ice bucket but it was because of no fault of the unit. Customer is elderly and is simply not strong enough to remove bucket. Called trade care team and documented with above file number. Please inform customer of COD charges if we were turn for the same issue
Near Bakersfield, CA 93309
Dane
Job Details: 09/06/2018
frigidaire refrigerator LFSS2612TE unit would not dispense ice. And there was frost building up inside the freezer on the ice bin. Found the rubber gasket inside the separator assembly had come out of place not letting the ice dispenser door in gauge. Secured ice door gasket in place and tested unit. Unit functions normal now; Job Complete
Near Bakersfield, CA 93306
Dane
Job Details: 09/06/2018
ge washer GTW750CSLWS Unit would not start. Found lid lock physically broken. Unit needs new lock; ordrng 1 WH01X27954 (LID LOCK), Removed and replaced lid lock and tested unit. Unit functions normal now.
Near Santa Maria, CA 93458
George
Job Details: 09/06/2018
ge dryer GTD42EASJ2WW Installed part tested check out ok complete. No dents or dings cause by tech.; Job C
Near Pismo Beach, CA 93449
George
Job Details: 09/06/2018
AMANA DRYER NGD4655EW2 Found dryer not drying clothes found dryer hose exhaust flapper not opening reclear lint now opening testing ok . No dents or dings cause by tech.; Job Completed.
Near Templeton, CA 93465
George
Job Details: 09/06/2018
MAYTAG WASHER MVWB765FW0 Found washer error f6. E 2 no control communication installed new control wen plug in outlet slight spark wen connecting need to replace control board and drain pump ok to order parts . Office to call customer wen part in.; ordrng 1 W10876600 (drain pump) and 1 W10920541 (cntrl-elec), Installed parts f6e2 not communicating interface board not powering up visual burn mark on interface board ok to order parts . Office to call customer wen part in.; ordrng 1 W10919546 (console) and 1 W10920541 (cntrl-elec), Installed parts tested check out ok complete. No dents or dings cause by tech.; Job Complete
Near Cambria, CA 93428
George
Job Details: 09/06/2018
MAYTAG REFRIGERATOR MZF34X16DW01 Found freezer working ok customer experiences intermently not cooling need to replace control board ok to order part . Office to call customer wen part in.; ordrng 1 W11126069 (contrl-box), Installed part tested check out ok complete. No dents or dings cause by tech.; Job Complete
Near Morro Bay, CA 93442
George
Job Details: 09/06/2018
WHIRLPOOL REFRIGERATOR KRFC300ESS01 Reposition door Miller catching closing properly ice maker has full Bach of ice complete no dents or dings cause by tech.; Job completed.
Near Stevenson Ranch, CA 91381
Kenneth
Job Details: 09/06/2018
KITCHENAID REFRIGERATOR KBSD612ESS01 Found unit overfilling and causing ice on the ice bin and inside freezer compartment. Needs new ice maker and water valve. Ordering new control box due to control box randomly changing selections. Did not reschedule due to part availability. ; ordrng 1 W10798004 (contrl-box) and 1 W11126009 (icemaker) and 1 W11243758 (VALVE),Installed control box, ice maker and water valve. Tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician
Near Los Angeles, CA 91405
Kenneth
Job Details: 09/06/2018
WHIRLPOOL FREEZER WRS973CIDM00 , Found unit cooling properly. Found unit is intermittent with cooling due to unit getting stuck in defrost. Ordering new control board and display board. Did not reschedule due to part availability ; ordrng 1 W10822639 (cntrl-elec) and 1 WPW10743957 (cntrl-elec), Installed display board and control board and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or aru nd unit caused by technician ; Job Complete
Near Los Angeles, CA 91403
Kenneth
Job Details: 09/06/2018
WHIRLPOOL REFRIGERATOR KSSS42QKB01 Unit is still fluctuating in temps. But nothing is thawing out. Ordering new parts. Didn’t do sealed system last time due to finding unit wi5 over charge. Corrected over charge situation but unit is still not working. Will proceed with sealed system repair. Schedule 5 count; rqstng P&A on 1 W10181323 (motor,fan) and 1 W10508992 (exchanger) and 1 W10841139 (compressor) and 1 WP2306093 (evaporator),Replaced condenser fan. Compressor and evap. Found leak in the evap. Located with dye drier and light. Recharged system with 7.75 OZ of R134A refrigerant and tested unit. Unit is now working properly. Customer approves function at this time. Pressures checked good. No leaks found at this time. No dents dings or blemishes on or around unit caused by technician. Unit cooled 17 degrees in freezer before take off. ; Job Completed.
Near Bakersfield, CA 93308
Erick
Job Details: 09/06/2018
KITCHENAID REFRIGERATOR KRMF706ESS0 Upon arrival found units interior lights not working. Ice build up on fascia of ice maker. Rear wall frost build up on adapter. Ran unit through diagnostics and ui would not display error. Place ui on cooling off but unit is still running and not shutting off. Deli board alps not working. Door open indicating on ui when all doors are closed. Called techline and spoke with Andy. Ran through diagnostics and found deli board is shorted and causing dc voltage error. Was able to reprogram other boards, unit will need new deli board,; ordrng 1 WPW10677118 (cntrl-elec), Installed new part on unit. Retested it and board would not engage. Inspected for dc voltage snd 11.4 vid between yellow and orange. When board is plugged LED board is making a very pitch sound. Called techline and spoke with Ed. We went through diagnostics together and found LED BOARD IS FAILING. ED also stated to replace main power supply. File#7722822487Spoke with ANDREW in regards to s
Near McFarland, CA 93250
Erick
Job Details: 09/06/2018
ge washer GTW330ASK1WW Cycled unt and found pressure fault error causing unt not to spin at the end of cycle. Unit also off balance error. Found pressure port with debri build up causing fault. Cleared all out all debri. Ran tests 10 and unit passed pressure test . Ran spin tests and motor tested good. Also informed customer about,soap usage,loading snd additional functions. Unit passed all tests with no errors job complete.
Near Tipton, CA 93272
Erick
Job Details: 09/06/2018
ge oven JGBS66REKSS Cycled oven and found it working as design with no errors. Cust stated center griddle has discolored and would like it repalced. Called Lowe’s and spoke with Tina. Tina stated it’s considered cosmetic and will not authorize to replace. Unit tested normal ops. Job complete
Near Delano, CA 93215
Erick
Job Details: 09/06/2018
ge washer GTW485ASJWS Installed new parts on unit. Retested it through tests cycles and it passed all tests with no errors. Job complete.
Near Tulare, CA 93274
Enrique
Job Details: 09/06/2018
maytag washer MVWX655DW0 Unit not washing/agitating . In diagnostics found f2e3 = mismatch of main control and UI , f7e6 = motor fault . Also need new washplate ( stripped ) . ; ordrng 1 W10625696 (cntrl-elec) and 1 W10902814 (washplate), Replaced the central electric and washplate . Performed calibration , ran a quick wash cycle test . All functions checked normal . No leaks
Near Visalia, CA 93292
Enrique
Job Details: 09/06/2018
maytag dryer MVWC555DW0 Inspected a Maytag washer . Found a defective washplate ( stripped ) .; ordrng 1 W10902814 (washplate), Replaced the washplate . Performed calibration , ran a quick wash cycle test . All functions checked normal at time of service . No leaks.
Near Visalia, CA 93291
Enrique
Job Details: 09/06/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ03 RC right door makes clicking noise when open/close , and ice maker not working . I diagnosed the unit . Found defective door hinge assembly , and ice maker making ice intermittently . Water pressure from the dispenser works ok . Customer replaced the filter . I will need all the parts on the list .; ordrng 1 12028505AP (closure, door (gry)) and 1 12968202AP (door stop (gry)) and 1 12990521 (screw) and 1 W10300024 (icemaker), Replaced the ice maker and door closure assembly . All functions checked normal at time of service . No leaks
Near Coalinga, CA 93210
Enrique
Job Details: 09/06/2018
FRIGIDAIRE REFRIGERATOR FFTR1814QW0 unit not powering on . I found shorted control . Installed new control , the refrigerator powered on . Also found shorted evaporator fan motor . Need fan motor assembly .; ordrng 1 242077702 (motor) and 1 242219302 (fan blade) and 1 242229301 (shroud bracket) and 1 242237301 (grommet), Replaced evaporator fan motor , blade , bracket shroud and grommet . All the components checked normal at time of service . No leaks
Near Lompoc, CA 93436
James
Job Details: 09/06/2018
jennair microwave JMW2427DS01 Found unit with dead UI. Tested unit and found poor voltage from main power. Registered 22 volts. Informed customer to call electrician to check breaker and wall sockets. Reassembled unit. No dents, dings, or blemishes on or around unit. ; Job Complete
Near Santa Maria, CA 93455
James
Job Details: 09/06/2018
whirlpool washer WTW5000DW1 Found unit with soap no dispensing correctly. Opened unit and found old gummy soap residue filling inlet on tub ring not allowing soap to despise into tub, instead forcing it to overflow into the inside of cabinet and leak onto floor. Cleaned despiser and cleared clog. Soap now flows as intended. No dents, dings, or blemishes on or around unit caused by tech. ; Job Complete.
Near Sanger, CA 93657
Timothy
Job Details: 09/06/2018
CROSLEY WASHER CAW8350EW1 Customer states the unit would not drain. He removed the water but now the unit just attempts to drain. Plugged in unit and let the pump run until it stopped. Pump will stop for a while and start again. I can not get into the service mode with this happening. When the pump starts I can hear it has a loose impeller. It appears to keep overheating and stopping.Unit needs a new drain pump and control because I can not confirm any control operation. ; ordrng 1 W11116519 (cntrl-elec) and 1 WPW10661045 (drain pump), Installed parts tested unit. Unit checks ok. Noted the outlet the unit is plugged into is very loose. BEFORE ANY RECALLS THE CUSTOMER MUST BE ABLE TO PROVE THE UNIT IS CONNECTED TO A NEW OUTLET
Near Fresno, CA 93726
Timothy
Job Details: 09/06/2018
WHIRLPOOL REFRIGERATOR WRF535SWHZ00 Light switch has minimal closure. Spacers and plastic squares are needed to avoid having to order a complete freezer door. ; ordrng 2 WP2177331 (plastic-sq)s and 2 WPW10221048 (spacer)s, Installed spacers and squares. Tested unit. Ice Maker operating normally. No leaks noted.
Near Fresno, CA 93726
Ian
Job Details: 09/06/2018
frigidaire refrigerator FFHS2611PFEA Tech found icemaker has two different issues. Unit has defective water valve allowing icemaker fill valve to freeze. Icemaker heater and also does not turn on during cycle to allow proper ejection. Fresh food door seal is torn and Jordan is broken as well and customer would like them replaced. Need all mentioned parts for repair.; ordrng 1 240323001 (bin,door) and 1 241786005 (gasket,door ref) and 1 241798224 (ice maker) and 1 242252702 (valve), Installed parts and verified no leaks. Unit now tests good.; Job Complete
Near Clovis, CA 93611
Ian
Job Details: 09/06/2018
whirlpool oven WEE510S0FS Tech found unit has 120 across both L1 and L2, but not 240 between them. Customer has grounded house supply neutral. Advised customer that electrician will be needed. Left unit pulled out at customer request.; Job Completed.
Near Fresno, CA 93722
Ian
Job Details: 09/06/2018
roper dryer RED4516FW0 Tech found hi limit blown. Replaced. Unit now tests good.; used 1 W11050897 (CUTOFF-TML)
Near Fresno, CA 93727
Ethan Shrum
Job Details: 09/06/2018
WHIRLPOOL REFRIGERATOR WRS325SDHZ00 Upon arriving in the customers home replace water filter EDR1RXD1 (WATER FILTER) tested unit unit checks good job complete.
Near Clovis, CA 93619
Ethan Shrum
Job Details: 09/06/2018
whirlpool refrigerator WRF535SWHZ01 Upon arriving at the customers home customer stated that the unit was broken found for them to be broke replaced WPW10329866 (FRAME), tested job completed.
Near Fresno, CA 93726
Chris
Job Details: 09/06/2018
whirlpool refrigerator WRF736SDAM14 Customers issue as freezer compartment is iced up.Causing cooling issues and refrigerator compartment. Found electronic damper not opening also icemaker has lost position and timed out. Tried correcting all issues still cannot get ice maker to find home Also the left side crisper drawer roller has broken off. I put the system in a forced defrost And instructed customer on return visit I need all the food removed out of the freezer To have access to coil.; ordrng 1 W10850377 (pan-crispr), On today’s visit remove freezer door and also freezer drawers to access back panel inside freezer. Had to deice coil to access fan and controls. Replaced bi metal And also power supply board in the back refrigerator. Also corrected issue with the crisper drawer it now shut properly. Powered refrigerator back on all functions tested good refrigerator is now cooling properly. Job completed.
Near Clovis, CA 93611
Chris
Job Details: 09/06/2018
kitchenaid dishwasher KDHE404DSS0 Upon arriving to the customers home customer stated that the unit is lighter intermittently working found water valve in control needing to be replaced per service matters meeting to order parts; ordrng 1 W10866116 (cntrl-elec) and 1 W10872255 (valve), Replace parts tested unit unit checks good job complete
Near Fresno, CA 93720
Chris
Job Details: 09/06/2018
WHIRLPOOL MICROWAVE WMC30516AW0 On this call I was informed by the shop to come out and take pictures and also call trade partners and get a SR number which is 7722876657. This is for total replacement of microwave. Job complete
Near Fresno, CA 93704
Chris
Job Details: 09/06/2018
WHIRLPOOL REFRIGERATOR ED2KHAXVB01 Return to customers home this morning found thermostat to be bad. Ordering thermostat will return on Tuesday. Need to reimburse for previous part that I put on. Thanks Chris; ordrng 1 W11088945 (thermostat) On return visit replace thermostat. All functions tested good on refrigerator. My first time out here I charged 186.28 That was for diagnostics and the previous part I put on that cost $71.58 On today’s visit I charged the difference in what today’s part cost that I installed Which was a difference of $30.14. I removed the previous part And put it back in my truck stock.; Cllctd $30.14 CC Ref # 1240488004, Job Complete.
Near Fresno, CA 93706
Chris
Job Details: 09/06/2018
whirlpool washer GHW9200LQ Customers issue is that the start button is not functioning .Upon arrival and after looking at washer I found out the start button was broken and also the consul that supports it Is defective. Ordering parts when parts come in will return and install; ordrng 1 WP8181861 (pushbutton) and 1 WP8181866 (cntrl-elec), And return visit today removed old consul And Then replaced new control and start button. Tested unit everything checks out good and is functioning properly. Job complete.
Near Fresno, CA 93702
Chris
Job Details: 09/06/2018
maytag washer MVWC425BW0 Customers issue is that water is leaking from bottom of washer. On arrival at tilted washer over and found pump hose was split and had a hole in it causing water to leak out every time it would drain. ; ordrng 1 W10899966 (tub to pump hose), On return visit today replaced defective hose cycled washer everything test good no leaks; Job Completed.
Near Fresno, CA 93704
Irvin
Job Details: 09/06/2018
maytag dryer MEDC400VW0 Dryer is not operating. Confirmed issue. FAILED DOOR SWITCH. Replaced test passed. All ops normal. ; used 1 WPW10237959 (SWITCH-DOR) from stock, Job Completed.
Near Kerman, CA 93630
Irvin
Job Details: 09/06/2018
whirlpool refrigerator WRF535SWHZ00 The ice maker is not producing ice. Cycled no water to the mold. Replaced ice maker. The light switch will not close fully causing gap in seal. Replacing light switch and gasket. ; ordrng 1 12002646 (light switch) and 1 W10571967 (frz door gasket (gr)), Replaced failed gasket and door switch. Heat sealed gasket. All functions normal. ; Job Completed.
Near Los Banos, CA 93635
Irvin
Job Details: 09/06/2018
FRIGIDAIRE MICROHOOD FFMV162LBA The microwave door handle and body is broken, needs new door 5304477383 (DOOR ASSEMBLY). Removed failed door. Installed replacement. Test for operation, passed. All ops normal.
Near Los Banos, CA 93635
Irvin
Job Details: 09/06/2018
whirlpool refrigerator WRX735SDBM02 Customer says Ice Maker is sluggish. attempt to cycle failed. The unit slips. Can’t bail ice completely. Replacing IM. ; ordrng 1 WPW10300024 (icemaker), The IM ending in 00024 not correct IM. used w10882923Replaced failed IM, 7nit cycled and filled. All ops normal. ; used 1 W10882923 (ICEMAKER)
Near Madera, CA 93638
Irvin
Job Details: 09/06/2018
whirlpool washer Customer reports the washer never completes cycles. Has to cancel cycle then finish with drain/ spin or rinse/spin. One error codes. Long fill. Found the unit was not completing drain due to sediment, replaced pump W10919003 (Pump). Suspension weak in left rear replaced suspension W10780045 (SUSPENSION). Calibrated unit passed. All ops normal.
Near Fresno, CA 93722
Irvin
Job Details: 09/06/2018
whirlpool washer WTW7500GC0 staining on clothes after cycle was completely checked error codes found one STUCK KEY, cleared codes. All ops normal. Talking to Customer found need instruct on loading. Customer was “horse shoeing” clothes. Customer instruct on loading. Customer understands how stain happen, midload. Customer will load as instructed. All ops normal.
Near Merced, CA 95341
Douglas
Job Details: 09/06/2018
maytag washer MVWX655DW1 Customer states unit not cleaning properly will not text sweat stains out of white clothing found customer was using four times the amount of soap needed for unit had customer just soap to proper amount customer to watch customer is not happy with unit performance advise customer on proper use and care; Job Completed.
Near Atwater, CA 95301
Douglas
Job Details: 09/06/2018
MAYTAG DRYER MEDX655DW1 Unit not drying clothes all the way on first cycle on running on time dry check temperatures at exhaust found temps are getting too low in between cycle need to order thermostat; ordrng 1 WP8318268 (thrmst-fix) Replace thermostat unit is heating properly; Job Completed.
Near Turlock, CA 95382
Douglas
Job Details: 09/06/2018
whirlpool microwave YWMH76719CS0 Unit has bad door monitor switch removed and replaced switch unit is working properly; used 1 W10727360 (MICROSWITCH)
Near Livingston, CA 95334
Douglas
Job Details: 09/06/2018
maytag dryer MVWX655DW1 Unit had long drain and long fill codes. Found valve not to be working. Drain pump not moving water efficiently. Gearcase is leaking oil. Control wouldn’t run diagnostics ; ordrng 1 W10721967 (drive pulley) and 1 W10876600 (drain pump) and 1 W11035751 (gearcase) and 1 W11116592 (cntrl-elec) and 1 W11127357 (housing), Found unit to have a bad drive pulley removed and replaced pulley unit is now working properly; Job Completed.
Near Chowchilla, CA 93610
Douglas
Job Details: 09/06/2018
hot point washer HTW200ASKWW Found drain pump connection was bad from factory remove pump replace with new pump unit is draining properly unit is working properly; Used 1 WH23X24178 (DRAIN PUMP)
Near Patterson, CA 95363
Cruz
Job Details: 09/06/2018
MAYTAG DRYER MVWX500XW2 Inspected and tested unit. Found wash basket to be stuck, ck found codes and found F5E7 shifter fault code, unit will fill drain and agitate, ordering parts cntrl elec, and actuator for unit. ; ordrng 1 W10480127 (cntrl-elec) and 1 WPW10006355 (actuator), Installed new parts (actuator, cntrl elec) into unit. I then calibrated and test unit in a diagnostic test mode it completed wash drain spin lock and unlocked, cx for codes found none, i found a secondary issue gearcase making loud noise during spin cycle, found water leaking at gearcase. ; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase), Installed new parts(gearcase, cam) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes none as well no leaks. Job complete.
Near Patterson, CA 95363
Cruz
Job Details: 09/06/2018
Near Gustine, CA 95322
Cruz
Job Details: 09/06/2018
WHIRLPOOL DISHWASHER KUDK03FTSS2 Unit is OOW. Customer said that they are going to replace unit, customer paid for service call only
Near Gustine, CA 95322
Cruz
Job Details: 09/06/2018
amana washer NTW4516FW2 Units basket wouldn’t move. Gearcase is ceased. Unit need gearcase and cam; ordrng 1 W10721967 (drive pulley) and 1 W11255272 (GEARCASE ) and 1 WP389140 (drive block) Installed new parts ( gearcase, actuator, cam, drive block) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlock, ck for codes found none as well no leaks, Job complete.
Near Stevinson, CA 95374
Cruz
Job Details: 09/06/2018
whirlpool range WFE770H0FZ1 Switch shorted out. Element is also shorted; ordrng 1 W10911303 (switch-inf) and 1 WP8273994 (elmnt-surf), right rear burner not working, I then installed new pre I’d parts (switch, element surf) into unit, tested all burners and found them to be working as designed, cx ok repair.
We serviced a
WHIRLPOOL REFRIGERATOR WRS537SIAM00 Found low water flow to ice maker, Found fill tube freezering,Added tie wrap as per service pointer # W10639073, to ice maker fill tube. Found freezer temps set to -4 degrees, Adjusted temps on freezer to o degrees. , ordered water valve tube heater for
Model 8/22/18 10:26: BL there 8/22 WED, 8:39 to 10:21, Installed water line & water valve, found water lines fittings leaking, ordered water line for unit.
Near Manteca, CA 95336
William
Job Details: 09/06/2018
9/5/18 15:14: BL there 9/5 WED, 14:31 to 15:12, Installed water line, ice maker tested ok, adjusted temp to higher setting, added screw to kick plate, adjusted right door height, checked for leaks, tested ok; Job Completed
Near Riverbank, CA 95367
William
Job Details: 09/06/2018
whirlpool washer GSQ9631LL0 Disassembled unit, found transmission locked, gave estimate for new tranny replacement, customer declined estimate
Near Oakdale, CA 95361
William
Job Details: 09/06/2018
whirlpool refrigerator WRF767SDEM01 Found unit shut down, lights only not cooling at all. Reset breakers to unit, ran diagnostic checks in manual mode, checked all functions, tested okay.
Near Moreno Valley, CA 92551
Kevin
Job Details: 09/06/2018
WHIRLPOOL MICROWAVE UMV1160CW0 Turntable motor caught fire. Fire damaged turntable driver. I removed and replaced turntable motor and painted driver hole with fresh porcelain paint just in case. Need to order new driver. ; ordrng 1 W10337248 (driver,turntable) Removed and replaced turntable driver. Tested unit. All tests good.
Near Riverside, CA 92508
Kevin
Job Details: 09/06/2018
whirlpool washer WTW5000DW1 Unit not spinning. I found stripped out basket hub causing the issue. Washplate is seized on and will need to be broken off. Unit needs washplate and hub. Ordering parts. ; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate), Removed and replaced hub and washplate. Tested unit. All tests good.
Near Riverside, CA 92503
Kevin
Job Details: 09/06/2018
whirlpool dishwasher WDT730PAHZ0 Unit not draining. I tested unit and found that the unit is draining good. Garbage disposal has plug still in it causing dishwasher not to be able to drain. Instruct customer to remove plug from garbage disposal. Unit tests good
Near Upland, CA 91786
Tyler
Job Details: 09/06/2018
whirlpool freezer WRT541SZDW00 unit is frosting up again. Whirlpool has been out 6 times and they told her they would exchange if it happened again. She wants to have whirlpool come out to exchange it.; Job complete.
Near Claremont, CA 91711
Tyler
Job Details: 09/06/2018
WHIRLPOOL OVEN WOD51EC0AB05 Customer states temps are way off in both ovens. Ordering console not in stock.; ordrng 1 W10864155 (panl-cntrl), Removed and replaced console tested all works good at this time.; Job Complete.
Near La Verne, CA 91750
Tyler
Job Details: 09/06/2018
kitchenaid refrigerator KRFF707ESS01 Unit evaporator is frozen over. Ordering evaporator harness not in stock.; ordrng 1 W11033168 (harns-wire), Removed and replaced evaporator harness tested all works good at this time.
Near Glendora, CA 91741
Tyler
Job Details: 09/06/2018
kitchenaid dishwasher KUDI01DLBT3 The unit is making noise. Found wash pump is making noise. Quoted customer to replace sump. Customer declined
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 09/06/2018
whirlpool microwave WMH53521HZ0 Unit will not run says door is open. Removed and replaced micro switches and interlock. Tested all works good at this time.; used 2 W10727360 (MICROSWITCH), and 1 WPW10156813 (INTERLOCK)
Near San Bernardino, CA 92408
Tyler
Job Details: 09/06/2018
maytag dryer MGDB765FW0 Dryer door not staying shut. Found catch not lining up with strike. Fixed and tested all works good at this time
Near San Bernardino, CA 92407
Tyler
Job Details: 09/06/2018
whirlpool washer WFW7590FW0 Customer states unit is not completing cycles. Found pressure switch and long drain error codes. Cycle tested unit and found unit draining fine. Customer using too much soap. Calibrated machine and ran clean cycle. All works good at this time.; Job Complete
Near Thousand Oaks, CA 91362
Aaron
Job Details: 09/06/2018
whirlpool microwave GH5184XPS7 Unit is not heating anymore Needs Magnetron and inverter. mr declined to repair at this time.
Near Thousand Oaks, CA 91362
Aaron
Job Details: 09/06/2018
kitchenaid dishwasher KUDS30IXBL1 Unit touch control not working correct , did get unit into diagnostics f6E4 , F6E1 , and cold water temp code unit filled started then stopped and turned off , needs multiple parts.
Near Camarillo, CA 93012
Aaron
Job Details: 09/06/2018
jennair microwave JMV8208CS2 Checked operations found that the unit would read open door close door interlocks were out of sync replaced the interlocks and switches tested operations unit is working as designed now. Used WPW10156813 (INTERLOCK) WP8206419 (INTERLOCK) W10269458 (SWITCH) W10269460 (SWITCH)
Near Camarillo, CA 93012
Aaron
Job Details: 09/06/2018
maytag washer MVWB765FW1 Unit cold water not filling up with water , replaced the water valve with truck stock one , tested unit , it now fills correct, advised customer to use less soap and to do the clean washer cycle with affresh once a month operating good for now; used 1 W11165546 (VALV)
Near Malibu, CA 90265
Jesus
Job Details: 09/06/2018
kitchenaid dishwasher KDTE704DSS0 Customer states that unit gasket came off. Checked unit and gasket is missing. Ran diagnostics and no error codes found. Installed gasket W10300924V (GASKET) and ran diagnostics. Unit is woking as designed
Near Malibu, CA 90265
Jesus
Job Details: 09/06/2018
MAYTAG WASHER MHWE251YG00 Customer states that unit still error code. Ran diagnostics and found LF error code. Unstack dryer and removed top panel. Per tech sheet inspected and tested pressure hose, pressure switch, connection on acu. Checked for continuity between water valves to control board. Customer ran a quick cycle that lasted 30 minutes and no error codes were giving. Advices customer for 2 time for tenants not to use to much soap. Unit is woking as design.AndrewSt#7722867091LF. No water detected entering washer or pressure switch trip not detected
Near Calabasas, CA 91302
Jesus
Job Details: 09/06/2018
JENNAIR MICROWAVE JMW2427DS02 Customer instruct on care and maintenance. Customer wanted unit louder and adjusted settings. Also tested and ran unit for 45 minutes to burn any oils in cavity. Unit is woking as design.; Job Completed
Near Calabasas, CA 91302
Jesus
Job Details: 09/06/2018
jennair refrigerator JF42NXFXDE02 Customer states that unit has condensation on center mullion. Heated gasket to conformed to unit on both doors. Also tested the heater through diagnostics and getting 12.77 vdc. On test 9 option 01 verified to turn heater on. Unit is woking as design. Jk Sr# 7722864987 Center mullion homed @ 2.6.2 ohms; Job Completed.
Near Calabasas, CA 91302
Jesus
Job Details: 09/06/2018
JENNAIR DISHWASHER JDTSS244GS0 Customer instruct on dishwasher. Checked unit and ran diagnostics passed. Instruct customer on care and maintenance. Advice customer to run affresh tablets to condition tub. Also to run hot water before turning unit on. Unit is woking as design.; Job Completed.
Near Calabasas, CA 91302
Jesus
Job Details: 09/06/2018
jennair cooktop JGCP436WP02 Customer instruct on appliance. Checked unit and tested all burns. Instruct customer on care and maintenance. Could not find model and serial number due to a board obstructing lower of unit. Took picture from purchase invoice. Unit is working as design.; Job Completed.
Near Oak Park, CA 91377
Jesus
Job Details: 09/06/2018
WHIRLPOOL DISHWASHER WDF530PLYB0 Customer states that unit door is not closing. Checked unit and found the door under counter bracket hanging. Bracket was hanging and not allowing closure. Screwed back in bracket and ran diagnostics. Passed test. Unit is woking as design.; Job Completed.
Near Oxnard, CA 93033
Jesus
Job Details: 09/06/2018
whirlpool refrigeratorWRS321SDHZ00 Customer states that unit food freezing. Checked unit and the diffuser is not closing. Removed diffuser and installed new diffuser W11236848 (diffuser). Installed cover and tested. Unit is now woking as designed, Job Completed.
Near Littlerock, CA 93543
Patrick
Job Details: 09/06/2018
amana dryer NED4655EW1 Found the customer having issues with the dryer not wanting to start. Checked power at plug and it was good. Checked to make sure power getting to unit, it is as well. Checked thermal fuse and it read open. Needs new one. Removed and replaced from stock. Tested unit all ops checked good ; used 1 WP3392519 (THERMAL FUSE)
Near Glendale, CA 91207
Raymond
Job Details: 09/06/2018
whirlpool refrigerator JF42NXFXDW00 Upon arrival frost in freezer. Found bad slides causing warm air leak. Need to replace slides.; ordrng 2 WP2320616 (slide)s, Replaced slides and tested, unit functions as designed.
Near Santa Clarita, CA 91355
Billy J.
Job Details: 09/06/2018
WHIRLPOOL WASHER WTW7500GW F0e5 f0e4 apon arrival customer stated she was washing her sons twin size confronted and unit would not spin out water it would just beep and flash error code checked error codes for unit and had over load I cleared and retested job complete unit finished with no error codes job complete.
Near Santa Clarita, CA 91355
Billy J.
Job Details: 09/06/2018
maytag washer MVWB850WQ0 W10435302 Upon arrival customer stated unit is really loud when spinning spun tub heard metal to metal grinding unit has bad bearing removed and replaced retested job complete. used W10435302 (BEARING) WPW10286241 (WASHPLATE)
Near Los Angeles, CA 91335
Billy J.
Job Details: 09/06/2018
whirlpol refrigerator WRS571CIDM02 upon arrival customer stated icemaker leaking and no water pressure for dispenser pulled unit out and checked water pressure from home and customer has none barely drips out casing fill tube to freeze instructed completed to call a plumber ; Job completed.