"Found that the element shorted on a pair of tongs that was laying against the element, replaced element. Ran dishwasher in quick cycle. Verified that no leaks are present.Dishwasher is functioning as designed"

Customer stated that the unit is making a different sound. Per video noise is condenser fan motor. Removed and replaced condenser fan motor and blade tested all works good at this time. Different issue than previous calls.

"Found the unit, not cooling, verify problem, compressor not running, replace condenser fan motor,service valve, cntrl-elec and compressor, and charge refrigerant 40g R600a check compressor condenser and refrigerator fan motors running normal ; used 1 W10913906 ( Service valve) "

Customer stated that the unit is not draining. Found installer kinked drain hose. Fixed and tested all works good at this time.

"Found the unit, not cooling, verify problem, compressor not running, replace compressor,service valve and couplers, charge refrigerant 41g R600a check compressor and freezer fan motor unit running normal"

Cycled unit and found broken icemaker. Installed new icemaker and retested unit passed all test at time of service. Job completed

Removed power and raised lid. Installed suspension. Tes5 good stabilized. All ops good.

"Found unit double beeping when any button pressed, reset unit by unplugging, F0E5, cleared code, ran diagnostic cycle, found drain pump noisey removed debris from drain pump & washplate, leveled unit, unit operating as designed."

Removed upper rack. Replaced adjusters. Installed rack. All good.

Removed and installed new igniter. Tested unit and it is now working as intended.

Removed power. Replaced filter head. Powered cycled on. All ops normal.

Cycled unit and found Loose connection to thermal fuse call the unit to fill at times. Secure connection retested unit Ill test pass the time of service. Job completed

Removed and installed ice bin. Nit working as intended.

Customer stated that the unit is not heating. I tested unit and heat is good. Coils didnt fail. Instruct customer to have venting checked. All tests normal.

"Found unit double beeping when any button pressed, reset unit by unplugging, F0E5, cleared code, ran diagnostic cycle, found drain pump noisey removed debris from drain pump & washplate, leveled unit, unit operating as designed."

Removed upper rack. Replaced adjusters. Installed rack. All good.

Removed and installed new igniter. Tested unit and it is now working as intended.

Cycled unit and found Loose connection to thermal fuse call the unit to fill at times. Secure connection retested unit Ill test pass the time of service. Job completed

"Found Water filter installed With no water in filter, Reinstalled water filter properly, flush water thru system, tested water dispenser. Unit operating as designed."

Replaced all selected parts Unit working properly as designed

Customer stated that the unit is not heating. I tested unit and heat is good. Coils didnt fail. Instruct customer to have venting checked. All tests normal.

Removed and replaced cut off thermal fuse and ignitor then replaced timer. Now heating all ops normal. Job complete.

Replaced all selected parts Unit working properly as designed

Customer states door handle is loose. Added blue thread locker to screws and reinstalled handle. Unit operating as designed. Job complete.

"Found Water filter installed With no water in filter, Reinstalled water filter properly, flush water thru system, tested water dispenser. Unit operating as designed."

Replaced all selected parts Unit working properly as designed

Damage to lower oven door. Under cosmetic warranty. Removed and replaced lower door glass. All tests good.

Removed and replaced cut off thermal fuse and ignitor then replaced timer. Now heating all ops normal. Job complete.

"Fixed for fcc- found damper to be stuck open causing drinks, food to freeze- removed bad one and then installed new one (damper) tested damper is now opening/closing as designed- customer approved repair"

"Freezing food in fresh food, found damper open , repaired damper and reset temperature settings and tested unit working good, found no error codes"

Damaged belt. Replaced and tested. Unit is working properly.

Customer states front left burner when on simmer makes a poof sound. Front Right burner flame is too high and the oven seems too hot. Instructed front right burner us a High Output burner and is operating as designed. Tested oven at 350f and verified procreation: preheated from room temperature to 350 f in 6 1/2 minutes. Allowed front Left burner to simmer (skillet with water). Unable to duplicate complaint. Unit works as designed. No parts needed. JOB COMPLETE

Replaced all selected parts Unit working properly as designed

Customer states door handle is loose. Added blue thread locker to screws and reinstalled handle. Unit operating as designed. Job complete.

Damage to lower oven door. Under cosmetic warranty. Removed and replaced lower door glass. All tests good.

"Fixed for fcc- found damper to be stuck open causing drinks, food to freeze- removed bad one and then installed new one (damper) tested damper is now opening/closing as designed- customer approved repair"

"Freezing food in fresh food, found damper open , repaired damper and reset temperature settings and tested unit working good, found no error codes"

Damaged belt. Replaced and tested. Unit is working properly.

Door not aligned correctly. Confirmed..adjusted door assembly and as designed operation was restored

Customer states front left burner when on simmer makes a poof sound. Front Right burner flame is too high and the oven seems too hot. Instructed front right burner us a High Output burner and is operating as designed. Tested oven at 350f and verified procreation: preheated from room temperature to 350 f in 6 1/2 minutes. Allowed front Left burner to simmer (skillet with water). Unable to duplicate complaint. Unit works as designed. No parts needed. JOB COMPLETE

Customer states newly installed dishwasher is in operative has no power whatsoever. Upon arrival verified power supply is correct. Inspected wire harness behind dishwasher found rodent damage to neutral and hot lines. Advise customer rodent damage not covered by manufactures warranty. No repair made. Job complete no charge to customer

Replaced bearing and ran cycle. Noise is gone and unit is operating as designed.

Door not aligned correctly. Confirmed..adjusted door assembly and as designed operation was restored

"Icemaker harvesting arm was not connected. Reconnected, tested, as designed ops was restored"

Customer states newly installed dishwasher is in operative has no power whatsoever. Upon arrival verified power supply is correct. Inspected wire harness behind dishwasher found rodent damage to neutral and hot lines. Advise customer rodent damage not covered by manufactures warranty. No repair made. Job complete no charge to customer

Removed and replaced oven sensor. Cooling fan came on when sensor was replaced. Tested oven to 400 degrees and oven reached temp and did not fault out.

Replaced bearing and ran cycle. Noise is gone and unit is operating as designed.

"Icemaker harvesting arm was not connected. Reconnected, tested, as designed ops was restored"

Removed and replaced oven sensor. Cooling fan came on when sensor was replaced. Tested oven to 400 degrees and oven reached temp and did not fault out.

Customer states that unit is not working properly After running diagnostic check get error code F5E0Readjust unit legs to level up Unit working properly as designed

Removed and replaced pump. Now working.

F8E1 code valve failure ran tested on unit found clogged screen on valve restricting water flow cleared all checked good

Replaced defective damper and thermistor. Thawed water filter and cycled ice maker without failure.Tested ok

"Found only ignitor harness making scraping sounds, Replaced ignitor harness, tested all burner functions, unit operating as designed."

Customer states unit shuts off and on while cycle is running. Customer also states after resetting circuit breaker unit no longer has this issue. Tested unit and allowed to run about 30 minutes. Unable to duplicate complaint. Installed Navy Bean diagnostic device. Verified no stored Error Codes. Unit tests and operates as designed. No parts used. No charge to customer. JOB COMPLETE

Customer states that unit is not working properly After running diagnostic check get error code F5E0Readjust unit legs to level up Unit working properly as designed

Removed and replaced pump. Now working.

Customer unhappy with burner function. Stated that would stay hot long enough for their style of cooking. Electric element working as intended. Registered complaint with techline. Directed customer back to customer service as they are unhappy with unit function spoke with Andrew 7733078513 burner already updated per service pointer.

F8E1 code valve failure ran tested on unit found clogged screen on valve restricting water flow cleared all checked good

Replaced defective damper and thermistor. Thawed water filter and cycled ice maker without failure.Tested ok

Replaced defective inverter. Tested unit and is working properly

"Found that the control board and ui panel is not responding, unit has power but when cooking time is set and start button is activated microwave only beeps three times but never starts, may be having issues with the control board and panel, also switches may have some wear, customer is going to call the manufacturer and request a concession, microwave is mounted, customer will have to have dismounted or someone available to assist otherwise we will have to charge for second person. W11544456 control board $51.50, W10918931 ui panel $200.43, W11182140 interlock $19.37, W11182141 lower interlock $19.37, labor $155.00, estimate paid in cash $125"

Customer using non he detergent causing water over flow. Showed customer pictures of he products they should be using.

Replaced defective pressure sensor. Unable to test due to no power or water hook ups.Tested ok

"Found only ignitor harness making scraping sounds, Replaced ignitor harness, tested all burner functions, unit operating as designed."

Customer states unit shuts off and on while cycle is running. Customer also states after resetting circuit breaker unit no longer has this issue. Tested unit and allowed to run about 30 minutes. Unable to duplicate complaint. Installed Navy Bean diagnostic device. Verified no stored Error Codes. Unit tests and operates as designed. No parts used. No charge to customer. JOB COMPLETE

Customer was running the dishwasher without the lower rack in place. The lower rack has a spray arm attachment which is used for the Silverware. Without the rack and place the water was shooting straight forward.

Customer unhappy with burner function. Stated that would stay hot long enough for their style of cooking. Electric element working as intended. Registered complaint with techline. Directed customer back to customer service as they are unhappy with unit function spoke with Andrew 7733078513 burner already updated per service pointer.

"Found that the water line was kinked, pulled out refrigerator and unkinked hose, verified that water is dispensing, installed refrigerator back into place, verified again that water is dispensing after reinstalling refrigerator, water is being dispensed, no parts were needed for repair"

Removed old unit installed new unit tested new unit operating as designed

Replaced defective inverter. Tested unit and is working properly

"Installed new heater, performed calibration. All functions worked as designed at time of service, no leaks."

"Found that the control board and ui panel is not responding, unit has power but when cooking time is set and start button is activated microwave only beeps three times but never starts, may be having issues with the control board and panel, also switches may have some wear, customer is going to call the manufacturer and request a concession, microwave is mounted, customer will have to have dismounted or someone available to assist otherwise we will have to charge for second person. W11544456 control board $51.50, W10918931 ui panel $200.43, W11182140 interlock $19.37, W11182141 lower interlock $19.37, labor $155.00, estimate paid in cash $125"

Customer using non he detergent causing water over flow. Showed customer pictures of he products they should be using.

Cut out for cooktop is too big. There is a half inch gap on the left side and a 3/8 inch gap on the right side. The plywood that is normally underneath the countertop that lines up with the edge of the cut out for the cooktop was cut back about 6 to 8 inches. There is no place to install the brackets or the straps to keep the cooktop from moving. Advise customer that they need to have their contractor come out and to install new plywood under the cooktop or add plywood so that the straps can be applied to the cooktop and to keep it from moving. The downdraft is not level it is lower on the left side this was not an issue caused by the installation of the cooktop this was caused by the installation of the Grant granite countertop. Informed customer that left side of that downdraft underneath the counter needs to be shimmed up so it is level. If I see customer shell have to have her contractor remove the fan assembly and shim the left side of the downdraft assembly. Advise customer when she gets the issue with the cooktop and the plywood fixed we can come out and install the brackets to secure the cooktop properly. customer stated shes going to call a contractor and have the cooktop and the downdraft removed and have the countertop fixed and have them re-installed by the contractor. Customer said that she would have the contractor do this and we dont have to do it.

Removed old unit installed new unit tested new unit operating as designed

Replaced defective pressure sensor. Unable to test due to no power or water hook ups.Tested ok

Replaced dispenser and tested unit. Unit. Ow working as intended.

Customer was running the dishwasher without the lower rack in place. The lower rack has a spray arm attachment which is used for the Silverware. Without the rack and place the water was shooting straight forward.

"Found that the water line was kinked, pulled out refrigerator and unkinked hose, verified that water is dispensing, installed refrigerator back into place, verified again that water is dispensing after reinstalling refrigerator, water is being dispensed, no parts were needed for repair"

Removed old unit installed new unit tested new unit operating as designed

"Found the unit, not cooling, verify problem, compressor not running, replace compressor,service valve and couplers, charge refrigerant 41g R600a check compressor and freezer fan motor unit running normal"

Cycled unit and found broken icemaker. Installed new icemaker and retested unit passed all test at time of service. Job completed

"Installed new heater, performed calibration. All functions worked as designed at time of service, no leaks."

"Installed new parts, performed calibration. All functions worked as designed, no leaks."

Replaced door switches and tested unit. U it is now functioning as designed job complete.

Cut out for cooktop is too big. There is a half inch gap on the left side and a 3/8 inch gap on the right side. The plywood that is normally underneath the countertop that lines up with the edge of the cut out for the cooktop was cut back about 6 to 8 inches. There is no place to install the brackets or the straps to keep the cooktop from moving. Advise customer that they need to have their contractor come out and to install new plywood under the cooktop or add plywood so that the straps can be applied to the cooktop and to keep it from moving. The downdraft is not level it is lower on the left side this was not an issue caused by the installation of the cooktop this was caused by the installation of the Grant granite countertop. Informed customer that left side of that downdraft underneath the counter needs to be shimmed up so it is level. If I see customer shell have to have her contractor remove the fan assembly and shim the left side of the downdraft assembly. Advise customer when she gets the issue with the cooktop and the plywood fixed we can come out and install the brackets to secure the cooktop properly. customer stated shes going to call a contractor and have the cooktop and the downdraft removed and have the countertop fixed and have them re-installed by the contractor. Customer said that she would have the contractor do this and we dont have to do it.

Removed old unit installed new unit tested new unit operating as designed

Removed power and raised lid. Installed suspension. Tes5 good stabilized. All ops good.

Replaced dispenser and tested unit. Unit. Ow working as intended.

Replaced drive belt. Unit tested ok

Removed power. Replaced filter head. Powered cycled on. All ops normal.

"Found the unit, not cooling, verify problem, compressor not running, replace compressor,service valve and couplers, charge refrigerant 41g R600a check compressor and freezer fan motor unit running normal"

Cycled unit and found broken icemaker. Installed new icemaker and retested unit passed all test at time of service. Job completed

"Installed new parts, performed calibration. All functions worked as designed, no leaks."

Replaced door switches and tested unit. U it is now functioning as designed job complete.

Removed power and raised lid. Installed suspension. Tes5 good stabilized. All ops good.

"Found unit double beeping when any button pressed, reset unit by unplugging, F0E5, cleared code, ran diagnostic cycle, found drain pump noisey removed debris from drain pump & washplate, leveled unit, unit operating as designed."

Removed upper rack. Replaced adjusters. Installed rack. All good.

Replaced drive belt. Unit tested ok