Near Visalia, CA 93291
Erick
Job Details: 08/31/2018
whirlpool refrigerator WSF26C3EXF01 Unit is not making ice, found very low water reaching ice maker causing no ice productions. Found crack in water tube. Removed cracked and applied fitting. Retested it and it’s now filling to correct fill amount. Ice maker is now working. Job complete
Near Visalia, CA 93277
Erick
Job Details: 08/31/2018
frigidaire refrigerator FFHB2750TD Unit in warranty per serial,number. Found ice maker module not cycling causing it not to make ice. Replaced ice maker 243297606 (ICE MAKER). Retested it and it cycled and filled with no errors, job complete.
Near Tulare, CA 93274
Erick
Job Details: 08/31/2018
frigidaire refrigerator FFHS2611PFEA Cycled unit and found fan motor fan blade not hitting housing causing it to make noise and not cool. Realigned to proper position,housing,motor ,and fan blade. Retested unit and it’s now providing proper airflow with no noise. Job complete
Near Tulare, CA 93274
Enrique
Job Details: 08/31/2018
whirlpool dryer WED8500DC0 Inspected a whirlpool dryer . Customer statesunit not heating / making squeaky noise . I found defective thermal fuse and pulley assembly making noise . Replaced the thermal fuse , thermistor and thermal cut off . Also replaced one dryer repair kit ( truck stock . All functions checked normal .; used 1 4392067 (DRYER REPAIR KIT)
Near Hanford, CA 93230
Enrique
Job Details: 08/31/2018
MAYTAG WASHER MVWB855DC2 Inspected a Maytag washer . Customer states not filling up with water . ( LF ) . In diagnostics found f8e1= long fill . Need new inlet valve .; ordrng 1 W11165546 (VALVE ), Replaced the inlet valve . Performed calibration , ran a quick wash cycle test . All functions checked normal . No leaks
Near Riverdale, CA 93656
Enrique
Job Details: 08/31/2018
whirlpool washer WTW8800YW0 Inspected a whirlpool washer unit making grinding noise during spin cycle . I found defective bearings/leaking ; ordrng 1 W10435302 (bearing), Replaced the bearings assembly . Tested the washer . All functions checked normal at time of service . No leaks.
Near Lemoore, CA 93245
Enrique
Job Details: 08/31/2018
WHIRLPOOL DRYER WGD8000DW1 Replaced the dryer repair kit . Customer states unit making noise during dry cycle . All functions checked normal. Used a 4392067 (DRYER REPAIR KIT)
Near Visalia, CA 93291
Enrique
Job Details: 08/31/2018
WHIRLPOOL MICROWAVE WMH31017FS I was unable to replace the microwave switches . The way they installed the unit, cannot removed it without damaging the cabinets . The customer will remove the microwave . Will be ready for me to replace the switches . Will go back Thursday. Replaced 3 switches and 2 interlocks . All functions work as designed .
Near Selma, CA 93662
Timothy
Job Details: 08/31/2018
AMANA WASHER NTW4516FW2 Found unit unplugged upon arrival. Plugged in unit and it began to drain. Let unit drain until it stops. Unit showing an 8-1,tested unit and found it checks ok. Explained what I was finding . Including hot fills on a cold cycle and not finishing washes. Checked hoses for orientation. They are correct. Ran a service cycle and found it passes without fault.
Near Kingsburg, CA 93631
Timothy
Job Details: 08/31/2018
MAYTAG FREEZER MZF34X16DW00 Thermistor and heater check ok. Heater comes on when manually activated. Unit needs a new control.; ordrng 1 W11126069 (contrl-box), Installed control. Tested unit. Control checks ok
Near Parlier, CA 93648
Timothy
Job Details: 08/31/2018
whirlpool washer WFW7590FW Customer states that the unit is noisy and does not wring the clothes well. Ran the unit through a service test and canceled C8 because it seemed to go on too long. Faults point towards the pressure sensor CKT. The pump and tube are free of debris. Noted the outlet that the unit is plugged into is very loose. Just touching the cord. Amuses the unit to drop power. Replaced pressure switch and informed customer that : THE OUTLET MUST BE CHANGED TO A NEW PROPERLY POLARIZED, GROUNDED ONE. FAILURE TO DUE SO WILL RESULT IN A SERVICE. CHARGE OF $115 BECAUSE UNTIL IT IS REPAIRED IT WILL BE ASSUMED THIS IS THE SOURCE OF ALL FAULTS.
Near Del Rey, CA 93616
Timothy
Job Details: 08/31/2018
WHIRLPOOL WASHER WTW4816FW Inspected unit and found the belt is not on the motor or pulley . During inspection I found evidence that rodents are living in the unit. When they ,or something they drag into the unit , gets caught in the belt it comes off. Reset belt and tested. I can hear stuff inside the gearcase. Called LOWES warranty to document rodent damage. Unit operating now that belt is on . The unit will probably fail again if the rodent issue is not addressed explained this is not covered by warranty. (Tried to communicate directly with customer about this but we speak different languages); Job complete
Near Sanger, CA 93657
Timothy
Job Details: 08/31/2018
MAYTAG DRYER MEDB755DW2 Unit is currently heating and drying clothes. Customer states the unit makes a noise when a wet load is inside of it. Ran unit without load and heard no sound. Had customer bring me some items I could put them through a 12 minute rinse cycle to supply the dryer with the wet load needed to recreate the sound. Ran unit and after about another 15 minutes it finally started to make a noise. The customer identified the sound and said it gets much worse . The motor needs to be replaced. The blower is stuck to it and could be damaged , leaving the unit unusable. I will need to return with a motor and blower for this unit. Noted some wear on parts included in the dryer repair kit. It would be wise to replace these now to avoid further service calls in the future. ordrng 1 279827 (motor!dryer) and 1 4392067 (dryer repair kit) and 1 WP694089 (wheel), Removed drum and ran motor to determine the source of the sound. I could not hear it with the drum disconnected. Replac
Near Fresno, CA 93711
Ian
Job Details: 08/31/2018
KITCHENAID MICROWAVE KOCE507EBS03 Tech found unit only has half the voltage coming through the wall. Found black L1 Wire caps melted and disconnected. Tech did not have proper materials to reconnect power supply to oven safely. Customer will need electrician to reconnect house wiring and secure metal conduit box to the wall.
Near Fresno, CA 93711
Ian
Job Details: 08/31/2018
kitchenaid refrigerator KRMF706ESS01 Tech found ice chute door does not close fully, causing ice buildup that offsets the ice bucket. Need ice chute door for repair.; ordrng 1 W10654548 (door-ice), Installed dispenser door. Unit now close and sealed properly.
Near Fresno, CA 93727
Ian
Job Details: 08/31/2018
whirlpool refrigerator WRS325FDAM04 Tech found freezer is well below needed temperatures, and fresh food side is about 10° above. Both of units cold controls are set to cool the settings, but damper door is frozen shut. Defrosted damper door to improve airflow. Units lights are shuttering erratically. This appears to be from shorted door switch or ADC board. Need to replace those two components for repair.; ordrng 1 2219875 (light switch) and 1 W10366605 (refer control board), Installed parts in unit now tests good.; Job Complete
Near Fresno, CA 93702
Ian
Job Details: 08/31/2018
amana washer NTW4516FW1 Unit immediately Started draining process up on plugging in. Cancel draining process and ran automatic test mode. No functional failures during diagnostic tests. Unit had Long still error stored in control but water pressure was fine. Advise customer that unit likely overheated do to unit being installed outside and subject to high ambient temperatures. We calibrated controller and unit test good.
Near Fresno, CA 93704
Ian
Job Details: 08/31/2018
kitchenaid dishwasher Installed sump and tested. Unit now tests good with no leaks or damage to home. Advise customer to run next cycle as normal and do not interrupt as it is a recalibration cycle. Unit installed 8/20/18. Please update warranty start date.; Job Complete
Near Clovis, CA 93611
Ethan Shrum
Job Details: 08/31/2018
WHIRLPOOL REFRIGERATOR WRS325SDHZ01 Upon arriving to customers home customer stated the unit was not cooling properly found one of the shelves blocking evaporator vent it was not allowing unit to cool properly causing evaporator to freeze over as well let customer know to deice unit 24 to 36 hours unit will be good to work job complete
Near Clovis, CA 93611
Ethan Shrum
Job Details: 08/31/2018
WHIRLPOOL REFRIGERATOR PBF1951HEW Upon arriving to the customers home from customers unit is in need of a sealed system repair customer did not want to spend the money on repair she would just rather go purchase a new unit job is complete
Near Clovis, CA 93612
Chris
Job Details: 08/31/2018
MAYTAG DRYER MEDC215EW1 Customers states the clothes were not dry. Upon arrival I pull dryer out to access back panel with my meter I checked fuse and switches. Found thermal cut off WP3392519 (FUSE-THRML) to be bad So I replaced it. All functions test normal now. Job complete
Near Fresno, CA 93727
Chris
Job Details: 08/31/2018
WHIRLPOOL REFRIGERATOR WRB322DMBM00 Customers states he’s having intermittent issues with the icemaker. Upon arrival I pulled cover off the ice maker and jumped it so I could check for proper function. Found gear to be slipping And motor did not sound like it should. Ordering icemaker; ordrng 1 W10884390 (icemaker), On return visit replace defective icemaker with new one tested for proper function everything checks out good job complete.
Near Fresno, CA 93730
Chris
Job Details: 08/31/2018
WHIRLPOOL DISHWASHER WDF330PAHW Customer states that he has a plumbing issue the supply line from the house is leaking. Customer is having a plumber come out today he said he called the office and explained what was going on.
Near Fresno, CA 93705
Chris
Job Details: 08/31/2018
WHIRLPOOL DRYER WTW5000DW1 Customer states the clothes are still coming out wet and sometimes washer will just shut off on its own. I first entered washer and diagnostics it would not go when I tried multiple times with no luck. I then ran a drain and spin cycle Noticed that drain pump is struggling to pump water out. Ordering control board and drain pump motor; ordrng 1 W10876600 (drain pump) and 1 W11116590 (cntrl-elec), On return visit replace control board and pump. Then calibrated washer and ran systems test everything tested good. Job complete
Near McLane, CA 93727
Chris
Job Details: 08/31/2018
whirlpool microhood WMH31017FS0 Upon arrival enter microwave in the diagnostics received F2-E1 code When ahead and replace touch panel and control board. Customer also was saying lightbulb is not turning on underneath microwave. Removed Lightbulb saw that he had a broken element. Informed customer they need to replace bulb that we do not replace those. Tested microwave everything checks out good now.
Near Fresno, CA 93703
Chris
Job Details: 08/31/2018
FRIGIDAIRE REFRIGERATOR LFTR2032TF1 ustomers issue is the temperature in freezer is way too cold and refrigerator is not cooling. Upon arrival I found Thermostat set to coldest and also in freezer compartment dampener was to the coldest. Evaporator fan motor is not functioning therefore not moving air to refrigerator compartment. Refrigerator is located in office building where they have training going. They did not want me to make any noise due to a class going right now. Ordering motor just in case most likely It’s just froze up. On return visit I need to be able to have full access and make as much noise as I want LOL for repair. Thanks Chris; ordrng 1 242077702 (motor) and 1 242219302 (fan blade)On return visit today remove the back panel in freezer To access defective fan motor. Replaced motor and blade also had to deice air dampener. Powered refrigerator back on all functions tested good.
Near Los Banos, CA 93635
Irvin
Job Details: 08/31/2018
FRIGIDAIRE REFRIGERATOR FFHS2622MBQA Customer says the ice maker is not producing ice. Cycled Icemaker did cycle would not stop. Removed failed Icemaker replaced. Cycled and filled all ops normal. ; used 1 241798231 (ICE MAKER)
Near Madera, CA 93638
Douglas
Job Details: 08/31/2018
whirlpool refrigerator WRF767SDEM01 Evap is completely iced up. Suspect thermistor are bad. Informed customer to defrost for 24 to 48 hours so when we return we can further assess issue; ordrng 1 W11033168 (harns-wire), Remove and replace wire harness unit is cooling properly; Job Completed.
Near Chowchilla, CA 93610
Douglas
Job Details: 08/31/2018
crosley washer CAW8350EW2 Unit not draining drain pump is hot to the touch but will not spin drain pump is out rude to replace pump pump was clear unit is now working properly; used 1 W10919003 (PUMP-WATER)
Near Merced, CA 95340
James R.
Job Details: 08/31/2018
MAYTAG DISHWASHER MDB4949SDH3 Found gasket to have yard. Unit needs gasket; ordrng 1 W10300924V (door seal), Replaced seal. Unit working properly ; Job completed
Near Ceres, CA 95307
Cruz
Job Details: 08/31/2018
WHIRLPOOL WASHER CAE2795FQ Installed new part ( actuator) into unit. I then tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes found none as well no leaks, customer ok repaiR
Near Denair, CA 95316
Cruz
Job Details: 08/31/2018
whirlpool range WFG975H0HZ0 Unit needs cntrl elec, panel UI, buttons are not responding sometimes they work and sometimes they will not, hit and miss, bake will not work at times either cusrtomer stated it a hit and miss as well. Ordering parts cnrtl elec, panel UI ; ordrng 1 W11280096 (PANEL UI) and 1 W11284302 (CNRTL ELEC ), Installed new parts (cnrtl elec, panel UI) into unit. I then tested all functions are found them to be working as designed, customer ok repair.
Near Oakdale, CA 95361
Cruz
Job Details: 08/31/2018
KITCHENAID COOKTOP KSIB900ESS1 burners will turn off when using them, not all the time hit & miss, found burners working as designed for the moment; ordrng 1 W10886867 (module), Installed new part (module) into unit. I then tested all burners and found them to be working as designed, customer ok repair ; Job Completed
Near Modesto, CA 95351
William
Job Details: 08/31/2018
WHIRLPOOL DRYER MEDC215EW1 Checked motor , belt, blower wheel, Removed debris found blower wheel, reassembabled unit, tested ok, unit working as designed.
Near Tracy, CA 95376
William
Job Details: 08/31/2018
MAYTAG WASHER MVWB855DW0 Found rotor hitting pan drain plumbing, Adjusted leg height to clear pan plumbing, instructed customer to have drain pan plumbing repaired by plumber, clear code F7E9, ran washer self diagnostics, washer operating as designed.
Near Escalon, CA 95320
William
Job Details: 08/31/2018
WHIRLPOOL DISHWASHER KUDS30FXSS8 Checked for codes, Drained dishwasher several times, removed excessive soap from dishwasher, adjusted float assy. Reseated door gasket, ran self diagnostics, tested ok.
Near Modesto, CA 95351
William
Job Details: 08/31/2018
whirlpool washer MVWC565FW1 Found code for motor drive motor fault , found motor wire harness not connected properly to motor, reconnected motor harness, ran self diagnostics, unit operating as designed. Job complete
Near Modesto, CA 95351
William
Job Details: 08/31/2018
WHIRLPOOL DRYER MEDC215EW1 Found dryer vent smash behind unit at wall, instructed customer to use rigid dryer vent duct for dryer in laundry closet. Unit has a air flow issue. Removed and replaced the thermal fuse for better heat patterns. Tested unit. Unit operating as designed. Used 1 WP3392519 (FUSE-THRML)
Near Manteca, CA 95336
William
Job Details: 08/31/2018
WHIRLPOOL DISHWASHER WDT710PAHZ0 Found dishwasher breaker open (arch fault breaker) and the harness damaged. removed and replaced the harness, reset the breaker, Ran diagnostics on dishwasher, unit operating properly now. used 1 W10868144 (Harnes-Wire) Job COMPLETE
Near Moreno Valley, CA 92553
Kevin
Job Details: 08/31/2018
WHIRLPOOL RANGE WEC310S0FS1 Main control has fried and melted console and harnesses. Unit will need main control, console, and both harnesses. Ordering parts ; ordrng 1 W10800457 (harns-wire) and 1 W10860058 (harns-wire) and 1 W10893947 (panl-cntrl) and 1 W10894095 (cntrl-elec), Removed and replaced main control, harness, and console. Tested unit. All tests good
Near Perris, CA 92570
Kevin
Job Details: 08/31/2018
AMANA WASHER NTC3500FW0 Unit not spinning or draining. I tested unit and had no voltage to pump. I removed back panel and found connector mid harness loose that supplies voltage to pump. Fixed connection and tested unit. All tests good. Connection came loose under vibration. ; Job COMPLETED
Near Riverside, CA 92505
Kevin
Job Details: 08/31/2018
maytag refrigerator MSC21C6MFZ00 Found ice not dispensing. Auger motor is running. Found failed gears on ice bucket causing ice not to dispense. Ordering new ice bucket ; ordrng 1 W10859381 (ice-contnr), found ice not dispensing. Auger motor is running. Found failed gears on ice bucket causing ice not to dispense. Removed and replaced ice bucket. Tested unit. All tests good. ; Job Complete
Near Riverside, CA 92506
Kevin
Job Details: 08/31/2018
jennair refrigerator JF36NXFXDE01 Left side of crisper drawer was hitting the door gasket of the left side door not allowing drawer to pull out. I found the unit was not 100% level causing cabinet to flex and drawer to hit gasket. I leveled unit. Tested drawer. All tests good. ; Job Completed
Near Redlands, CA 92373
Daniel P.
Job Details: 08/31/2018
whirlpool washer WTW5000DW1 Customer states washing machine noisy during spin found basket and gearcase shaft loose , needs gearcase and basket will order .; ordrng 1 W10752719 (basket) and 1 W11035751 (gearcase), replaced gearcase and basket tested and recalibrated all ok call completed.
Near Highland, CA 92346
Daniel P.
Job Details: 08/31/2018
maytag dryer MGDC215EW1 Customer states dryer is noisy found defective roller bearings, install dryer repair kit tested checks OK call completed.; used 1 4392067 (DRYER REPAIR KIT)
Near Claremont, CA 91711
Tyler
Job Details: 08/31/2018
whirlpool washer WFW9200SQA12 Customer states unit will not work. Has error code for long drain. Removed pump filter and cleared debris. Reinstalled and tested all works good at this time. Job completed
Near La Verne, CA 91750
Tyler
Job Details: 08/31/2018
kitchenaid microwave KOCE500ESS01 Customers unit inner oven door glass shattered. Ordering inner door glass in stock.; ordrng 1 WPW10618107 (glass-door), Removed and replaced inner door glass tested all works good at this time.
Near La Verne, CA 91750
Tyler
Job Details: 08/31/2018
MAYTAG WASHER MVWX655DW1 Customer states unit is making noise when basket is slowing down. Ordering gear case and cam kit in stock.; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase), Removed and replaced gear case and cam kit tested all works good at this time. JOB COMPLETED
Near La Verne, CA 91750
Tyler
Job Details: 08/31/2018
kitchenaid dishwasher KDFE104DSS5 Customer complaint is unit is not cleaning dishes. Tested unit found voltage to wash pump but not working. Ordering sump assembly not in stock.; ordrng 1 W11085683 (pump&motor) Removed and replaced sump assembly tested all works good at this time
Near Azusa, CA 91702
Tyler
Job Details: 08/31/2018
jennair refrigerator JFC2089BEP01 Customer states freezer door is crooked when opened. Found customer was pulling handle from the left. Showed customer that door needs to be opened by using the center of the handle. All works good at this time.; Job Completed
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 08/31/2018
MAYTAG WASHER MVWB765FW0 Customer states unit is dripping water through the dispenser when not in use. Also found temp sensor error code. Ordering 1 W11165546 (VALVE) Removed and replaced valve tested all works good at this time. Job Completed
Near Baldwin Park, CA 91706
Stephen
Job Details: 08/31/2018
WHIRLPOOL REFRIGERATOR WRT541SZDW00 Needs RC gasket, fan blade kit, air tower. Cabinet needs to be sealed to liner; ordrng 1 W10654834 (air-tower) and 1 W10860480 (gasket-fip) and 1 W10916494 (blade-fan), Replaced air tower, fan blade kit, RC door gasket. Sealed cabinet to liner with RTV. Advised customer to leave doors closed 4 hours before opening. Unit is cooling properly at this time. Complete
Near Baldwin Park, CA 91706
Stephen
Job Details: 08/31/2018
WHIRLPOOL WASHER CAE2795FQ0 Ran diagnostics. Had f5e1, f7e1 error codes. Ran calibration, quick test cycle- passed. Found improper installation ( rubber drain hose extension). Needs part# 285863 hose, 285835 coupler kits not included with washer. Fills, agitates, drains, Rinses, & spins properly. Advised not to use powder detergent- use only “1” level on HE liquid detergent cap.( using too much detergent causing basket fault. Washer is too far away from drain and faucets requiring drain hose extension. Advised to call back the installers(dealer) after you order drain hose extension, coupler. Job completed
Near Los Angeles, CA 91436
Isidore
Job Details: 08/31/2018
kitchenaid refrigerator KBSD608ESS01 Found ice bin missing push button W10749207 to release bin. Part ordered; ordrng 1 W10749207 (button-bin), Removed ice bin and empty, installed new button to bin, test operation ok. Ice bin coming off freezer door ok at this time.; Job Completed
Near Los Angeles, CA 90049
Isidore
Job Details: 08/31/2018
kitchenaid dishwasher KDTM504EPA2 Removed outer door panel and old touch panel . Installed new touch panel found trim panel kit damage and missing parts and proper screws to reinstall wood panel. Parts ordered; ordrng 1 W10366978 (seal) and 1 W11113792 (panel) and 1 WPW10637074 (parts-misc), Removed door panel and installed new panel kit to wood panel using new screw kit and attach door seal between wood and door wood panel. Reinstalled door to dishwasher test dishwasher operation ok at this time
Near Los Angeles, CA 90272
Isidore
Job Details: 08/31/2018
whirlpool refrigerator KBRC36FTS04 Readjust freezer door ok paper test ok customer had removed every thing from freezer helped with adjustments Working at this time. Job completed
Near Hesperia, CA 92344
Cesar
Job Details: 08/31/2018
whirlpool dishwasher WDF520PADM7 Wood holding dishwasher came off customer was notified of the defect before I started working on it last visit. Told customer wood was coming off and now I just showed her the before pic and you can see upper cabinet trim sticking out further than cabinet
Near Victorville, CA 92392
Cesar
Job Details: 08/31/2018
maytag washer MVWB835DW0 Long fill found failed primary cold valve. Valve has power coil energizes but valve is not fully opening causing a slow fill replaced valve W11172234 (valve) all tested good ; Job completed.
Near Apple Valley, CA 92308
Cesar
Job Details: 08/31/2018
WHIRLPOOL VENT HOOD WVW53UC6FS1 Customer instruct normal sound level instruct on use and function. Job Completed
Near Apple Valley, CA 92308
Cesar
Job Details: 08/31/2018
kitchenaid wine cooler KUWR204ESB00 Customer instruct door hits surrounding cabinet told customers pull unit out a bit
Near Apple Valley, CA 92307
Cesar
Job Details: 08/31/2018
WHIRLPOOL ICEMAKER KUIA18NNJS5 Found open ice control thermistor. ordrng 1 WPW10683580 (thermistor), Replaced thermistor tested good ; Job Completed
Near Adelanto, CA 92301
Cesar
Job Details: 08/31/2018
whirlpool refrigerator WRS322FDAT04 Customer states that lights are not functioning in refrigerator and freezer compartment. Also ice container is damaged the bottom is split. replaced LED light still having issues.Ordering parts to complete job; ordrng 1 W10850492 (container) and 1 WPW10515057 (light) and 1 WPW10515058 (light), Replaced light and bucket tested good; Job Completed
Near Victorville, CA 92394
Cesar
Job Details: 08/31/2018
whirlpool microwave WMH32519HB1 Damage to cabinet none repairable.
Near Hesperia, CA 92345
Cesar
Job Details: 08/31/2018
WHIRLPOOL WASHER WTW5000EW1 Found pulley rubbing on cover causing the noise. Caused by a nut on pulley that came loose allowing pulley to drop and rub on cover . Tighten nut unit tested good ; Job Completed
Near Los Angeles, CA 90042
Francisco
Job Details: 08/31/2018
whirlpool refrigerator KRFC302ESS00 Checked unit found condensation build up on million heater. Instructed customer on humidity control feature on unit and turned it on to avoid condensation.
Near San Gabriel, CA 91775
Francisco
Job Details: 08/31/2018
WHIRLPOOL REFRIGERATOR GI7FVCXXA01 Checked unit and found an obstructed drain port on FC. Removed ice on FC floor and removed and replaced part listed. Unit is working as intended, Job Completed. Used WP67006387 (THERMOSTAT) and WPW10267646 (CNTRL-ELEC)
Near Pasadena, CA 91106
Francisco
Job Details: 08/31/2018
whirlpool icemaker KRFC300ESS01 Customer stated another Service Provider had replaced the ice maker and unit is still not working properly. Inspected mold it had ice. Pressed and held door switch as it closes the circuit to the ice maker. Unit completed harvest and fill cycle successfully. Raised door a bit for switch to make better contact and activate ice maker. Customer approves functions and unit is working as intended.
Near Los Angeles, CA 90042
Francisco
Job Details: 08/31/2018
KITCHENAID RANGE KSGB900ESS2 Customer only needs front panel replaced. Ordering part, ordrng 1 W10861216 (panel-drwr), Checked unit found dent on baking drawer. Removed and replaced parts listed unit now cosmetically fine.; Job Completed
Near Montebello, CA 90640
Francisco
Job Details: 08/31/2018
whirlpool refrigerator WRS325SDHZ00 Customer stated ice still has an odor and off taste, I could not really smell what she was referring to. Contacted tech line no further advise on repair. Advised customer to look into some kind of filtration system to improve water quality
Near Somis, CA 93066
Aaron
Job Details: 08/31/2018
whirlpool refrigerator WRF555SDFZ05 Customer states Unit is freezing in the fresh food section , needs dampener and , thermistor harness , and main board asm ordered parts ; ordrng 1 W10884720 (harns-wire) and 1 W11043763 (cntrl-elec) and 1 WPW10196393 (damper control assy), Replaced the dampener and main board and harness tested ops ok at this time allow 48 hrs to get back to correct temps ; Job Completed
Near Moorpark, CA 93021
Aaron
Job Details: 08/31/2018
kitchenaid refrigerator KBSD608ESS00 Went through diagnostics and thermistors checked good evaporator fan motors checked good air flow through the dampener was there , need to check the sealed system compressor was not running on high , needs a lot more time to check for oil migration in the sealed system ordered parts needs ; ordrng 1 W10388653 (tube) and 1 W10508992 (exchanger) and 1 W10720770 (compressor) and 1 W10798005 (contrl-box) and 1 WPW10143759 (dryer) and 1 WPW10427993 (evaporator), Built in Ref multiple sealed system parts installed Pull unit , Replaced the compressor and the rest of the parts listed , pulled vacuum checked for leaks , none found recharged the unit tested ops unit is cooling allow 24 hrs to get back to normal ; used 1 AF1200 (TUBE EXTENSION), and 8 R134A (8 OZ)
Near Westlake Village, CA 91361
Aaron
Job Details: 08/31/2018
maytag refrigerator MFI2570FEZ02 Unit freezer light is stuck shut and not functioning correct, ordered parts; ordrng 1 WP12466115SP (light switch), Replaced the freezer tight switch , tested ops normal now operating normal
Near Thousand Oaks, CA 91320
Jesus
Job Details: 08/31/2018
jennair refrigerator JF42NXFXDE02 Customer states that unit door is not closing properly. Checked unit and found the right side door skin not leveled. Adjusted both sides of door skins and leveled them out. Unit is working as designed
Near Oxnard, CA 93035
Jesus
Job Details: 08/31/2018
whirlpool oven KODE300ESS02 Customer states that unit is too hot. Checked unit and ran diagnostics no error codes found. Ran cycle test on unit to get the average temperature. Got the average temp of 351.5 f. Unit is working as designed
Near Oxnard, CA 93033
Jesus
Job Details: 08/31/2018
WHIRLPOOL REFRIGERATOR WRT541SZDW00 Customer states that unit has condensation. Checked unit and seal the liner also the left side of door not sealing. Adjusted door and gasket is now sealing properly. Unit is working as designed; used 1 WP482338 (ADHESIVE)
Near Oxnard, CA 93036
Jesus
Job Details: 08/31/2018
whirlpool refrigerator WRX735SDBM04 Customer states that unit bin is stuck. The bin button was stuck not releasing bin. Press the button real hard and there was some ice build on button. Unit is working as designed.
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 08/31/2018
whirlpool dryer WGD8500DC3 Customer complaints of noises when the dryer is heating up. Checked unit and found a crack in the edge of the blower wheel. Ordered and reschedule.; ordrng 1 WP697772 (wheel),Attempts to remove blower wheel failed, blower wheel frozen to the Motor shaft, ordered motor and housing. Customer requesting service after 3:30pm.; ordrng 1 W10578053 (base) and 1 W10667717 (housing) and 1 W11105178 (motor-drve) and 8 WP90767 (screw)s, Replaced motor, blower wheel and housing. Tested ok.
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details: 08/31/2018
whirlpool refrigerator WRF555SDFZ05 customer states low ice production. Checked unit and found very low water pressure, advise the customer to call a plumber. Also adjusted fresh food door. Tested ok
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 08/31/2018
whirlpool refrigerator WRF736SDAM14 Customer states Ice clumping in the ice bucket as early (3) days after the ice bucket has been clean and an intermittent problem were the dispenser motor doesn’t work. Checked unit and found air leak through the ice separator and some times the dispenser motor not working.; ordrng 1 W10822606 (motor) and 1 W10865869 (cntrl-elec) and 1 WPW10616133 (separator), Replaced User Interface, auger motor and ice separator. Tested ok
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 08/31/2018
whirlpool refrigerator WRS571CIDM02 Customer states fresh food compartment getting too cold and excess of condensation. Checked unit and found diffuser assembly malfunction. Replaced diffuser W11164593 (diffuser) and tested ok.
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 08/31/2018
WHIRLPOOL MICROWAVE WMH32519HZ2 Customer states there is no heat. High voltage related problem. ordrng 1 W10832024 (thrmst-fix) and 1 W10850446 (capactr-mg) and 1 W10886077 (diode) and 1 W11182140 (INTERLOCK) and 1 W11182141 (INTERLOCK) and 1 WPW10693025 (magnetron), Replaced magnetron, diode, and interlocks. Tested ok.
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 08/31/2018
kitchenaid cooktop KCGD506GSS00 Customer states left rear not sparking. Checked unit and found crack in the bottom of the electrode. Ordered and reschedule.; ordrng 1 W10905489 (igntr-surf), Replaced surface igniter. Tested ok.
Near Los Angeles, CA 91326
Michael
Job Details: 08/31/2018
whirlpool dishwasher WDF520PADM7 Customer states unit is not cleaning or drying. Unit fills and will drain. Diverter motor just clicks and does not engage next cycle. Ordering wash sump assembly W11025157; ordrng 1 W11025157 (pump&motor), Removed and replaced sump assembly. Ran unit through rapid advance. Unit fills, rinses, drains and heats. Unit ops as intended job completed.
Near Los Angeles, CA 91311
Michael
Job Details: 08/31/2018
whirlpool washer WFW92HEFC0 F1E1 stored in control. Ran auto service test and unit shuts off mid test and throws F1E1. This unit had a dryer bolted to the top of it. Tech uninstalled both washer and dryer together from wall cavity. Removed dryer and accessed ACU. all connections were secure. Replaced ACU W11201293 (ACU) and ran unit through auto service test. Unit ops as intended with no issues Reinstalled dryer input onto washer and installed both units back into cavity. Job complete
Near Los Angeles, CA 91326
Michael
Job Details: 08/31/2018
kitchenaid refrigerator KBSD602ESS01 Customer states water dispenser only gives spurts of water. Tech found good water pressure to unit and all valves are operating as intended. Unit is making ice and has been since day one. Tech removed kick panel and verified water is present through inlet water valve. Tech can barely blow through water line; ordrng 1 W11243758 (SMART VALVE), Removed and installed smart valve. Valve operates but little water pressure comes out. Removed inlet water line and got maybe 3psi of pressure through hose. Recommended call plumber to resume water to unit. Job completed
Near Los Angeles, CA 91343
Michael
Job Details: 08/31/2018
kitchenaid microwave KMBP100ESS01 F6E8 error code and unit does not work. Killed power and removed control panel. All connections to board are secure. Replaced control panel W10588761 (PANL-CNTRL) and unit now ops as intended job complete; Job Completed
Near Simi Valley, CA 93065
Danny
Job Details: 08/31/2018
whirlpool refrigerator WRT311FZDW00 Spoke with trade partners support and they are going to mail in part for customer to install Unit is working and cooling properly. Job complete
Near Agoura Hills, CA 91301
Danny
Job Details: 08/31/2018
kitchenaid refrigerator KSSC48FTS02 Unit is not cooling Found leak on evap section Need to order parts and do a complete sealed system ; ordrng 1 2307566 (tube), 12 yr warr on ss parts, 1 W10388653 (tube),1 W10528578 (tube), 1 W10629033 (inverter box), 1 W10841139 (compressor) and 1 WP2306094 (evaporator), 1 WPW10140162 (heater), 28.47,1 WPW10143759 (dryer), Not cooling Completed sealed system repair No floor or cabinet damage Power unit up and compressor kicked on and started to cool Advised client to allow 24hrs for unit to reach proper temp ; Job Completed
Near Palmdale, CA 93551
Patrick
Job Details: 08/31/2018
maytag refrigerator MSS26C6MFB Unit unplugged upon arrival but based on what customer is explaining sounds like a defrost or a diffuser issue. Checked diffuser and it is operating fresh food section getting air flow. Ohmed out heater and bimetal and those were good. Unable to get a clear diagnoses. Job complete
Near Palmdale, CA 93551
Patrick
Job Details: 08/31/2018
whirlpool refrigerator WRF989SDAM00 Found the unit having issues with complete lose of cooling. Found the old style evap in the fridge section. Needs new evap and compressor is running super loud needs one as well.ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator), Removed and replaced parts. Vacuumed and recharged with 5.7 oz. tested unit. All ops checked good ; used 1 CD8404 ([Alt for AF1200])
Near Glendale, CA 91207
Raymond
Job Details: 08/31/2018
JENNAIR OVEN JGRP436WP01 Upon arrival customer complaint was oven too hot. Inspected and found calibration at 20F over normal. removed and replaced sensor WPW10131825 (SENSOR), Calibrated unit and tested, unit functions normal now.; Job Complete
Near Burbank, CA 91504
Raymond
Job Details: 08/31/2018
kitchenaid refrigerator KFIS29PBMS02 Upon arrival customer states unit was not making ice. Found bad ice maker. Replaced ice maker WPW10764668 (ICEMAKER) and tested unit. Unit functions as designed.
Near Los Angeles, CA 91306
Billy J.
Job Details: 08/31/2018
maytag washer MVWX655DW1 upon arrival customer stated that unit got stuck in sensing mode for like 3 hours checked unit for error codes and found customer had overload error code instructed customer of proper use and care retested job complete,.
Near Los Angeles, CA 91306
Billy J.
Job Details: 08/31/2018
whirlpool refrigerator WRS325FDAM04 upon arrival customerr stated unit would not dispense ice found icemaker is leaking and auger motor is seized up never received motor ordering motor w10317991; ordrng 1 WPW10317991 (motor), Removed and replaced parts listed retested job complete; Job Completed
Near Los Angeles, CA 91304
Billy J.
Job Details: 08/31/2018
jennair dishwasher JDB9000CWS2 Cx states sensor wash not working properly cause states 15 to 20 min of cycle the unit motor pulses on and off and never stops cx waits ten minutes and opens the door and cancels cycle in sensor wash only all other cycles work as desighned no error codes on unit called techline 7722829683 informed him there is no error codes per techline that is part of the cycle and nothing is wrong with unit finished test cycle with no issiue instructed cx cx stated that techline is full of shit and it is not normal cx stated he will call bac
Near Los Angeles, CA 91326
Billy J.
Job Details: 08/31/2018
KITCHENAID REFRIGERATOR KBFN406ESS01 upon arrival unit is leaking where the seem of the two liners meet on top of refrigerator section per techline seal liner with part 820711; ordrng 1 RGBLINER (RGB LINER), pon arrival sealed liner retested job complete complete only complaint was it took more then a month to get the part job complete; Job Complete
Near Los Angeles, CA 91326
Billy J.
Job Details: 08/31/2018
KITCHENAID REFRIGERATOR KBFN406ESS01 upon arrival sealed liner retested job complete customer only complaint was it took more then a month to get the part job complete
Near Los Angeles, CA 91344
Billy J.
Job Details: 08/31/2018
WHIRLPOOL FREEZER WRT518SZFM00 Never received gasket upon arrival customer stated there was frost inside freezer I noticed there was an air leak applied heatgun and resealed unit cleared out as much frost as possible ; Job Completed
Near Santa Clarita, CA 91387
Billy J.
Job Details: 08/31/2018
whirlpool refrigerator WRF535SWHZ00 Upon arrival customer stated unit stopped dispensing water and making ice at the same time tested unit working as designed as of right now but customer had original filter in informered customer to replace filter job complete
Near Santa Clarita, CA 91355
Billy J.
Job Details: 08/31/2018
whirlpool refrigerator WRT318FMDB00 W10884375 W11223731; ordrng 1 CONTROL (CONTROL), Upon arrival removed and replaced control retested job complete; Job Competed.