Near Bakersfield, CA 93312
Mitch
Job Details: 10/12/2018
DISHWASHER KITCHENAID KDPE234GPS0 "Upon arrival customer stated unit is not working properly unit fills does not wash then drains, I tested unit in diagnostic mode unit coded F1E2 control soft wear issue and F4E3 wash motor fault. Called techline to document to make sure if there is a test I cam do to make sure that F1E2 error is not a faulty per techline the only test i could do is test the wash motor from control at the two blue wires if wash motor is out of range from 5-15 ohmes unit has bad was motor as well. Tested washmotor tested 25 ohms out of range unit has bad washmotor and control ordering control. Techline file number 7723173777. Unit is still within first year manufacturers warranty. ; ordrng 1 W11087210 (CNTRL)"
Near Los Angeles, CA 91326
Michael
Job Details: 10/12/2018
RANGE WHIRLPOOL KGCU467VSS02 Removed cook top from counter using oven dolly.Removed top drip panels and replaced spark module. Incorrect ignitor sent with tech.Installed cook top and all burners op as designed without clicking. Unit ops as intended job complete
Near Burbank, CA 91504
Raymond
Job Details: 10/12/2018
WASHER WHIRLPOOL MVWC400XW0 "Upon arrival unit making grinding noise during spin. Tested and found bad gearcase. Quoted cx per blue book and quote was over $600, per AP 20% given on SC/PL. quoted cx with discount cx approved. Collected 115. 376.92 due. Mail out receipt.; ordrng 1 W11132267 (gearcase)"
Near Los Angeles, CA 91342
Raymond
Job Details: 10/12/2018
DRYER ELECTRIC WHIRLPOOL WTW8540BW0 Upon removal of bearing and drive shaft found tub races warped and tub cracked not allowing proper install of new bearing kit. Also found suspension corroding and loose. Needs tub and suspension. ; rqstng P&A on 1 W10381077 (tub-outer) and 1 W10440786 (suspension)
Near Bakersfield, CA 93308
Jim
Job Details: 10/12/2018
REFRIGERATOR KITCHEN AID KRMF706ESS00 Broken wire in the box causing no lights and the door ajar signal to stay on. Unit was stated as non repairable by Whirlpool tech line. The service request number isSR# 7723178254
Near Madera, CA 93636
James Ramsey
Job Details: 10/12/2018
RANGE WHIRLPOOL WFE515S0EB1 R&R cooktop. Unit working properly
Near Bakersfield, CA 93314
Mitch
Job Details: 10/12/2018
DRYER WHIRLPOOL LGQ9508LW0 Upon arrival I removed and replaced coils tested unit unit is now heating properly and is functioning as designed.
Near Bakersfield, CA 93309
James
Job Details: 10/12/2018
ELECTRIC RANGE AMANA AER3311WAW1 Handle and mounting hardware missing ; rqstng P&A on 1 WP3195263 (hndle-door) and 2 WP3196143 (spacer)s and 2 WP3196163 (screw)s
Near Bakersfield, CA 93309
James
Job Details: 10/12/2018
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 "Replaced listed parts, plug in refer side shows evidence of arcing on pin with brown wire. Was able to spread inner pin to make contact however if issue returns tech line will need to be involved. Tested ok"
Near Bakersfield, CA 93309
James
Job Details: 10/12/2018
REFIRGERATOR FRIGIDAIRE LFSS2312TP0 Replaced listed part due to motor lockedAlso reformed freezer gasket Tested ok
Near Perris, CA 92570
Kevin
Job Details: 10/12/2018
WASHER WHIRLPOOL WFW7590FW0 "Unit making loud noise during spin cycle. I found that the rotor bolt broke off inside basket shaft and caused damage to rotor assy. Removed and replaced outer tub, rotor bolt, rotor, and stator bolts. Tested unit. All tests good. Please use autho WGSFJGSMPL2.5 for 2.5x labor."
Near Firebaugh, CA 93622
Irvin
Job Details: 10/12/2018
WASHER GENERAL ELECTRIC GTW330ASK4WW "CX says unit is not filling properly, water levels are off. Checked error codes found 2/Error: 19-pressure sensors failure 27-lid open during cycle. CX INSTRUCT ON HOW TO OPERATE THE UNIT NEED TO HAVE LID CLOSED."
Near Oak View, CA 93022
Aaron
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL WRF535SMBB00 "Replaced the parts pulled a deep vacuum, tested for leaks none found , recharged the system operations normal allow 24 hrs to cool all the way ; used 1 AF1200 (TUBE EXTENSION), and 6 R134A ( 6 OZ) from stock"
Near Modesto, CA 95356
William
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Replaced control brds, evap fan assy, damper control, tested all functions, tested ok, unit cooling at this time, unit operating as designed"
Near Riverbank, CA 95367
William
Job Details: 10/12/2018
DRYER WHIRLPOOL RED4516FW0 "Found unit crushed in at back cover panel and blower housing, customer purchased as is, cx returning unit to store. Unit from appliance liquidators. Took pics of damage."
Near Riverbank, CA 95367
William
Job Details: 10/12/2018
DRYER AMANA NED4655EW1 "Found breakers tripped, reset breaker, unit heating ok, checked all connections to timer, checked current draw, ran test cycle, tested ok, unit operating as designed, instructed cx how to check breakers."
Near Oceano, CA 93445
James
Job Details: 10/12/2018
DISHWASHER KITCHENAID KDTE334GPS0 Sump assembly sent with no motor. Reordering proper sump assembly. Did not reschedule due to part availability. ; ordrng 1 W11162733 (SUMP AND MOTOR ASSEMBLY)
Near Manteca, CA 95336
William
Job Details: 10/12/2018
WASHER MAYTAG MVWB835DW2 "Replaced drum assy. (gearcase), recaled unit, ran self diagnostics, ran spin test Tested ok"
Near Lost Hills, CA 93249
Mitch
Job Details: 10/12/2018
WASHER MAYTAG MVWB765FW1 Upon arrival customer stated unit is leaking. I tested unitnin diagnostics mode unit did not code. I tested unit and found unit leaking dripping down back panel. I removed top panel to inspect water leak and found valve housing cracked causing water to spray. Unit has bad housing ordering water valve housing. ; ordrng 1 W11172234 (HOUSING )
Near Bakersfield, CA 93311
Mitch
Job Details: 10/12/2018
REFIRGERATOR MAYTAG MFI2568AES Upon arrival customer stated unit is not working unit was cooling then turned off then started cooling again for about a month then stopped working again. I inspected unit customer already had unit unplugged. Plugged unit in and unit started working moving cold air. Unit has bad control. Customer had control sent to them already I removed and replaced control that customer provided. Tested unit unit is now cooling and functioning properly at this time of service. Customer paid $115.00 service fee and $20 labor total $135.00 paid in full via check
Near Bakersfield, CA 93309
Mitch
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL WRS586FLDW00 Upon arrival I removed damper cover to access damper control. I removed and replaced control reinstalled cover and tested. Unit is no longer making noise unit is now functioning as designed.
Near Bakersfield, CA 93313
Mitch
Job Details: 10/12/2018
REFRIGERATOR KITCHEN AID KRFC704FPS00 Upon arrival customer stated unit is giving door ajar. Opened door to unit and no lights are on unit inspected and found door sensor not in clip in hinge cover harness and sensor not installed in cover removed cover and installed sensor reinstalled cover and opened door door lights came on and unit is no longer stating door is ajar unit is functioning normal at this time of service.
Near Rosamond, CA 93560
Patrick
Job Details: 10/12/2018
DISHWASHER KITCHEN AID KDTE104ESS Removed and replaced dispenser. Tested unit. All ops checked good
Near Boron, CA 93516
Patrick
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL RT21LMXKQ03 Removed and replaced parts tested unit. All ops checked good
Near Bakersfield, CA 93305
Patrick
Job Details: 10/12/2018
WASHER GE GTW460ASJWW Removed and replaced pump. All ops checked good
Near Moreno Valley, CA 92553
Kevin
Job Details: 10/12/2018
REFRIGERATOR KITCHENAID WRV986FDEM00 "Unit is having multiple electrical issues. LEDs are all out, water dispenser is dispensing by itself, deli drawer control board is non responsive and unit intermittently not cooling. Having a communication issue between boards. Unit needs led board, main control and interface. Ordering parts. Needs autho. ; rqstng P&A on 1 W11036562 (cntrl-elec), 194.02, 1 WPW10675033 (cntrl-elec), 174.58"
Near Los Angeles, CA 90065
Francisco
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL JFC2070KRS Refunded parts not used. Unit is working as designed
Near Modesto, CA 95355
William
Job Details: 10/12/2018
REFIRGERATOR WHIRLPOOL ASI2175GRS00 "Connected wire harness at bottom left door hinge, dispenser functions , tested ok"
Near Nipomo, CA 93444
James
Job Details: 10/12/2018
REFIRGERATOR WHIRLPOOL WRF540CWBM01 Found unit not cooling in front section. Evap fan unresponsive. Ordering new cntrl-elect and evap fan and motor. Will return 10-15 to install. ; saved tckt
Near Santa Clarita, CA 91321
Kenneth
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 Found soap dispenser door not closing properly. Found metal spring not properly installed. Popped off door and reinstalled door properly. And tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on to around unit caused by technician. If problem continues please order customer new soap dispenser.
Near Manteca, CA 95337
William
Job Details: 10/11/2018
FREEZER WHIRLPOOL WRF535SWHZ00 "Found liner at top of freezer gasket warped with 1/4 inch gap, not allowing top of freezer gasket to seal properly, call WPTL ref #7723161630, unit not repairable."
Near Lathrop, CA 95330
William
Job Details: 10/11/2018
FREEZER WHIRLPOOL WZF79R20DW03 "Checked system for restrictions, Replaced compresser, filter dryer & service port, recharged system, unit cooling at this time.; used 1 CD8404 () from stock"
Near Manteca, CA 95336
William
Job Details: 10/11/2018
WASHER MAYTAG MHW5500FW "Cx canceled no longer needs service, unit repaired by other service provider.returning all parts"
Near Bakersfield, CA 93307
Mitch
Job Details: 10/11/2018
REFRIGERATOR FRIGIDAIRE LGHD2369TF1 Upon arrival I removed door and dewars to access evap. I used steamer to defrost evap. After defrosting evap I removed and replaced thermistor heater thermostat evap fan motor ui and control. Re installed dewars and door tested unit unit is now cooling and is functioning normal at this time of service.
Near Los Angeles, CA 91344
Billy J.
Job Details: 10/11/2018
WASHER MAYTAG MHW7100DW0 Apon arrival removed and replaced control and pressure sensor retested job complete all functions work as designed finished diognosis with no error codes
Near Los Angeles, CA 91606
Billy J.
Job Details: 10/11/2018
VENT HOOD IKEA IHW57UC0FS1 Apon arrival removed and replaced fan retested job complete
Near Los Angeles, CA 91326
Billy J.
Job Details: 10/11/2018
ICEMAKER IKEA IX7DDEXGZ000 Apon arrival cx stated unit not making ice ice bin completely empty but there was water in icemaker like it just cycled I tested unit and icemaker cycled fine removed and replaced icemaker possible defective icemaker or cx retested unit cycled and filled job complete i Ed ; used 1 WPW10300024 (ICEMAKER) from stock
Near Atascadero, CA 93422
George
Job Details: 10/11/2018
REFRIGERATOR FRIGIDAIRE FFTR1814TWO Found refrigerator freezer over freezing around seal area found a gap inner cavity of freezer compartment and refrigerator liner spoke to Romney Frigidaire tech support will like pictures for further review file number 82073058 office to send pictures to Frigidaire.
Near Hesperia, CA 92345
Cesar
Job Details: 10/11/2018
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW04 Complaint of noise checked unit found noise to be compressor tubing noise. Vibrations from compressor making the lines vibrate and rattle adjusted lines unit tested good
Near Hesperia, CA 92345
Cesar
Job Details: 10/11/2018
DISHWASHER FRIGIDAIRE FGHD2465NF1A Found some one pulled unit out and knocked off the sensor under the unit causing water to leak out of the sump reinstalled sensor tested unit found breather at sink is clogged and water from dishwasher can’t flow out. Cleared drain unit tested good. $115 trip charge $60 labor
Near Victorville, CA 92395
Cesar
Job Details: 10/11/2018
DRYER MAYTAG MGDX655DW2 Complaint not drying tested unit found radiant heat sensor screw came off causing sensor to fall to the side and not picking up heat from ignitor and not opening valve found screw in the bottom of the dryer reinstalled sensor all tested good
Near Victorville, CA 92394
Cesar
Job Details: 10/11/2018
WASHER MAYTAG MVWX655DW0 Replaced motor calibrated and tested unit all tested good
Near Victorville, CA 92394
Cesar
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Complaint no ice found ice maker motor failed has power from control 120v motor won’t cycle replaced ice maker tested new ice maker advanced and filled with water Complaint loose handle tighten screws holding handle checked good ; used 1 W10882923 (ICEMAKER) from stock
Near Victorville, CA 92394
Cesar
Job Details: 10/11/2018
WASHER MAYTAG MVWX655DW1 Found failed drain pump motor runs blade does not turn found blade is broken on pump replaced drain pump tested unit all tested good ; used 1 W10876600 (PUMP-WATER) from stock
Near Upland, CA 91784
Tyler
Job Details: 10/11/2018
WASHER MAYTAG MVWX655DW1 Customer stated that washer is clicking at the end of the cycle when unit slowing down. Removed and replaced gear case and cam kit tested all works good at this time.
Near Apple Valley, CA 92308
Cesar
Job Details: 10/11/2018
WASHER MAYTAG MVWC565FW1 Complaint not turning on found unit trying to drain water out water not flowing pump was running. Checked unit found a small sock in the drain line removed and unit tested good
Near Apple Valley, CA 92308
Cesar
Job Details: 10/11/2018
WASHER WHIRLPOOL WGD8000DW3 Complaint of noise found a sock in the blower removed sock unit tested good
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 10/11/2018
DISHWASHER IKEA IUD8500BX0 Dishwasher leaking through bottom corners of the door. Replaced door gasket. Ran a diagnostic test. Tested ok.
Near Arcadia, CA 91006
Francisco
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDT970SAHV0 "Checked unit found spring came out of dispenser. Removed and replaced part listed, tested ops unit now working as intended."
Near Los Angeles, CA 90272
Isidore
Job Details: 10/11/2018
WASHER WHIRLPOOL WFW94HEXW2 "Removed old bellows and installed new bellows, test for leaks ok, test washer operation ok at this time."
Near Delhi, CA 95315
James Ramsey
Job Details: 10/11/2018
WASHER WHIRLPOOL MVWC565SW1 Found unit to have f8e1 error code. Unit wasn’t get any hot or cold water to unit. Informed cx they need to have a plumber look at their plumbing
Near Monrovia, CA 91016
Francisco
Job Details: 10/11/2018
REFIRGERATOR WHIRLPOOL WRS973CIOM00 "Checked unit found solid ice build up on ffc evap. Used steam gun to clear ice, then removed and replaced parts listed. Installed thermistor to make full contact with suction line. Asked cx to monitor unit and report any issues."
Near Monrovia, CA 91016
Francisco
Job Details: 10/11/2018
M/W OTR KITCHENAID KMHS120ESS2 "Checked unit found loose screws on interlocks, tightened screws unit now working properly."
Near Baldwin Park, CA 91706
Stephen
Job Details: 10/11/2018
REFRIGERATOR MAYTAG M1TXEGMYW01 "Found power to evaporator motor, not running. Replaced evaporator motor. Cleaned condenser. Unit is cooling properly at this time. Advised to wait 24 hours before loading food. Complete.; used 1 WP2315539 (MOTOR-FAN) from stock"
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 10/11/2018
WASHER WHIRLPOOL WFW9550WW00 Removed and replaced drain pump. Tested unit. Unit is now draining and functioning as designed. No dents dings or scratches caused by tech.
Near Pasadena, CA 91104
Bryan Dunn-Wilson
Job Details: 10/11/2018
WASHER WHIRLPOOL MHWE400WW Cx states water will not go into unit. Ran diagnostics got error code f 20. Removed top panel and found pressure hose was lose. Secured connection. Tested unit. Water is now going into tub. Unit would not drain. Removed front bottom panel and removed drain filter and found debris not allowing pump to operate correctly. Removed debris and reinstalled drain filter. Unit is now functioning as designed. If cx calls back please send me with drain pump. No dents dings or scratches caused by tech.
Near Santa Maria, CA 93455
James
Job Details: 10/11/2018
MICROWAVE WHIRLPOOL WOC75EC7HS00 Replaced door and unit is functioning as intended. New name badge was damaged on receiving. Reordering to drop off with customer. ; ordrng 1 W11178521 (NAME BADGE )
Near Lompoc, CA 93436
James
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRT311SFYW01 Found unit freezing things in refrigerator compartment. Last trip adjusted thermostat bulb. Issue still happening. Ordering new thermostat assembly via service pointer. ; ordrng 1 WPW10584888 (thermostat)
Near Pismo Beach, CA 93449
James
Job Details: 10/11/2018
WASHER WHIRLPOOL WFW95HEDC0 Unit has mildew in bellows. Cleaned wrap holes and explained proper care for bellows. Customer would like new bellows installed. Quoted for service parts and labor ordrng 1 WPW10340443 (bellow)
Near Santa Maria, CA 93458
George
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found refrigerator not cooling or running put into diagnostics check for fans ok Compressor not kicking on need to replace inverter box ok to order box office to call customer wen part in .; ordrng 1 WPW10154805 (invrtr-box)
Near Thousand Oaks, CA 91360
Aaron
Job Details: 10/11/2018
WASHER WHIRLPOOL WTW4855HW0 "Replaced the water valve , ops nml customer house valve is a problem not turning on just trickles hot water , I let the customer know about it and operating normal out of the machine unit works as designed"
Near Simi Valley, CA 93065
Aaron
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM00 called tech line Curt at tech line reported the rusting he referred to sr# W10657156. Sr# 7723164912 that the rust can be removed with instructions to clear up clean this is not under warranty passed 30 days cosmetic warranty customer has those instructions and is unhappy about it and will be calling customer service unit is working correct at this time
Near Ventura, CA 93003
Jesus
Job Details: 10/11/2018
WASHER WHIRLPOOL WFW95HEDC0 Customer states that the unit is not functioning. Check unit and replaced door lock. Ran diagnostics and passed. Ran ran a normal cycle and unit is working. Unit is now working as designed
Near Ventura, CA 93003
Jesus
Job Details: 10/11/2018
DRYER MAYTAG MEDX655DW1 Customer states that the start button not working. Checked unit and found the button pressed too hard into the panel. Pulled button out lock it back in place without taking the panel. Tested unit on time dry cycle.Advised customer that it doesn’t need to be pressed hard to turn unit on. Unit is working as designed.
Near Bakersfield, CA 93301
Mitch
Job Details: 10/11/2018
WASHER MAYTAG MVWB850YW0 Upon arrival customer stated unit would like a jet taking off in spin cycle. Tested unit and found unit has bad bearing. Ordering bearing part needs autho. ; ordrng 1 W10435302 (bearing)
Near Camarillo, CA 93012
Jesus
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDF520PADB7 Customer states that the rack most forward when it’s full and hits the door. Check unit and found the wheels not leveling up to the door. Remove wheels and install new. Unit is working as designed
Near Camarillo, CA 93012
Jesus
Job Details: 10/11/2018
FREEZER KITCHENAID KRMF706ESS00 Customer states that the freezer is icing up. Check unit and found ice on the left side of the freezer door. Remove door and clear all the ice and found that the upper drawer was not engage properly in the track on the left side. Removed drawer clear out all the ice and assembled unit. After assembling door found the left side of gasket not sealing. Heated gasket to conformed to unit. Unit is working as design.
Near Thousand Oaks, CA 91320
Jesus
Job Details: 10/11/2018
DISHWASHER KITCHENAID KDTM354DSS5 Customer states that unit door is hitting. Checked unit and adjusted lower feet. Unit door keeps on hitting on the right side. Ordering parts. Unplug the unit disconnected the water hose. Play skin play in front of unit and pulled out unit. Transfer all parts and wiring and over to the new tub. Reinstalled positive and wiring ran diagnostics and passed. Requesting extra labor due to the fact that it took me an hour and a half. Unit is working as designed.
Near Oxnard, CA 93033
Jesus
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Customer states that the unit is working properly. Checked unit and is making nice and dispensing water. Customer states that the unit was not cooling a while back. As of now the unit is working as designed.
Near Los Banos, CA 93635
Irvin
Job Details: 10/11/2018
DISHWASHER FRIGIDAIRE FFBD2408NB10C "Latch issues. Unit will not operate and start. The latch spring missing. Replaced latch, test good unit operating."
Near Los Banos, CA 93635
Irvin
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "The door will not fully open. Opens @45 degree only. Found both hinges are hitting the frame. The frame is bowed out. Was able to adjust the frame properly door opens and closes now fully. Ran the calibration, passed. All ops normal."
Near Santa Clarita, CA 91390
Billy J.
Job Details: 10/11/2018
DISHWASHER MAYTAG MDB8751BWS Apon arrival u.i is completely fried unit just fills but cancel does not work cx states unit just keeps filling and leaking every where but I can’t test cause I cannot shut off unit as of right now unit needs new control and panel 6-919829 WP99003337 WPW10218831 is nothpy said her warranty has sent out 4 different tech from 4 different company’s and no one fixed it stated this has been going on since June. WP99003337 W10202535 cx stated active appliance is a joke and had no idea what there doing ; ordrng 1 6-919829 (panel-cntl) and 1 W10202535 (float) and 1 WP99003337 (seal- door) and 1 WPW10218831 (cntrl-elec)
Near Los Banos, CA 93635
Irvin
Job Details: 10/11/2018
FREEZER WHIRLPOOL WRF767SDEM DISPATCH ERROR
Near Los Banos, CA 93635
Irvin
Job Details: 10/11/2018
WASHER MAYTAG MVWC565FW1 "CX INSTRUCT ON FEATURES AND HOW THEY OPERATE. DEMONSTRATED OPERATION, PASSED. ALL OPS NORMAL. CX UNDERSTANDS UNIT AND OPERATIONS."
Near Los Banos, CA 93635
Irvin
Job Details: 10/11/2018
WASHER MAYTAG MVWC565FW0 "Replaced components. Powered unit and calibrated, passed. All ops normal."
Near Los Banos, CA 93635
Irvin
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL KBFC42FTS08 Leaks water. The water line elbow cracked and leaking. Replaced elbow with hose and fitting. ; used 1 WP4373559 (FITTING 5/16 TO 1/4") from stock
Near Santa Clarita, CA 91321
Michael
Job Details: 10/11/2018
REFIRGERATOR WHIRLPOOL WRB322DMBM00 Cx stayed that freezer compartment was building up with frost. Tech found food packaging in between freezer door seal and cabinet liner. Removed obstruction and seal is sealing nicely along cabinet face. Light frost was melted and removed. Unit ops are normal. Job complete
Near Bakersfield, CA 93308
Dane
Job Details: 10/11/2018
DRYER ROPER RGD4516FW Upon arrival the door catch had fallen between th doors. Removed and replaced-catch nd tested unit. Unit functions normal now
Near Santa Clarita, CA 91321
Raymond
Job Details: 10/11/2018
WASHER WHIRLPOOL WTW4816FW2 Upon arrival unit would leak causing excessive water in drip pan. Inspected and found hot water valve leaking. Unit needs water valve.; ordrng 1 W11210459 (VALVE)
Near Olive Drive area, CA 93308
Dane
Job Details: 10/11/2018
ICEMAKER KITCHENAID KUID308ESS1 Upon arrival unit was not making ice. Pressures not reading correct. Evacuated charge back into town to unit and recharged. Troubleshot all previous welds and everything holding. Pressure correct unit making ice
Near Monterey Park, CA 91754
Francisco
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID KRSC503EBS01 "Checked unit found water leaking from dispenser area. Found temp in FC at 0 degrees.Performed a harvest then fill cycle on unit to make sure water is not leaking from ice maker, which is not the case. Ice production it’s good. Ice bin is full but ice is clumping therefore warm air is leaking into ice bin. Contacted tech line they advised to change separator. Ordering part please reschedule upon part arrival.Sr#7723161329 Andrew; ordrng 1 W11130210 (door-ice)"
Near Monterey Park, CA 91754
Francisco
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDF520PADM Checked unit and found damaged door stop and track bent out of shape a bit not allowing stopper to clip on correctly. Ordering parts to complete Friday.; ordrng 1 WP3385089 (track) and 1 WPW10082861 (stop)
Near Simi Valley, CA 93065
Aaron
Job Details: 10/11/2018
FREEZER KITCHENAID KRFF305EWH00 Checked operation found that the customer has the unit at one time or another not shut all the way caused a bad ice build up inside since then we came out and the ice build up his gone away unit is healing up correctly advise the customer on how to use the unit so to help prevent unit being accidentally left open in the freezer door section to prevent these issues to happening again customer instruct operating normal as of now
Near Oxnard, CA 93033
Jesus
Job Details: 10/11/2018
WASHER WHIRLPOOL WTW7040DW1 Customer states that the unit is not working and giving out an error code. Check unit and found error code F3-E1. Remote panel UA and install new panel and calibrated unit. Ran diagnostics and passed. Unit is working as designedF2-E1F3-E1
Near Oxnard, CA 93030
Jesus
Job Details: 10/11/2018
WASHER MAYTAG MVWC565FW1 Customer states that unit is not draining. Ran diagnostics and found the pump not draining. Removed pump and installed new pump. Ran diagnostics and passed. Unit is working as design.
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 10/11/2018
WASHER WHIRLPOOL WTW5000DW0 Replaced drain pump. Tested ok. Also found broken wash plate and worn out drive hub.; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate)
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 10/11/2018
OVEN WHIRLPOOL WEG730H0DS0 Intermittent problem were both Bake/Broil electrodes are not sparking. Ordered parts and reschedule. Allow (2) counts for this job.; ordrng 1 W10833885 (sensor) and 1 W10860916 (module-spk) and 2 W11198972 (HARNESS )s and 1 WPW10324262 (igntr-oven) and 1 WPW10333842 (igntr-oven)
Near Simi Valley, CA 93063
Aaron
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRT541SZDW00 SR# 7723167445 Checked operations of the refrigerator customers complaint is he hears the noises from the compressor and it bugs him but unfortunately the sound level he hears is normal no mechanical failure or noises that are normal reported to the tech line edit tech line asked what the Floors around it are like hard ceramic tile in which can cause a lot of acoustics to happen and he has at least a 2 inch gap all sides which will last sound to travel easily there’s nothing we can do to repair the noise levels are normal
Near Westlake Village, CA 91361
Hector Zuleta
Job Details: 10/11/2018
DISHWASHER KITCHENAID KDTE334GPS0 Broken RH side upper rack rail. Ordered both rails (RH/LH) by Service Pointer W11296667 (Upper rack rail separation). S-code #”S22916”.; ordrng 1 W11259785 (LH UPPER RACK RAIL) and 1 W11259786 (RH UPPER RACK RAIL)
Near Simi Valley, CA 93065
Aaron
Job Details: 10/11/2018
KITCHEN KITCHENAID KDTM354DSS4 "*Checked operations found the unit not filling up with water , checked the float asm it was stuck in the up position , repaired the float to work as design, tested unit filled operations normal now"
Near Los Angeles, CA 90272
Isidore
Job Details: 10/11/2018
DISHWASHER KITCHENAID KUDE70FXWH5 Found door gasket having some damage remove and installed new door seal test for leaks before and after seal replacement no leaks found but evidence showing damage is present.
Near Riverside, CA 92509
Kevin
Job Details: 10/11/2018
RANGE AMANA AGR4230BAW3 "When I arrived the ignitor was not pulling enough amps to ignite. I removed and replaced ignitor. Ran CO2 test with whirlpool provided CO2 meter. The results are 643 at 465 degrees. Called safety team to document. Sr#7722786223 ; used 1 12400035 (IGNITER,OVEN) from stock"
Near Riverside, CA 92501
Kevin
Job Details: 10/11/2018
DRYER MAYTAG MGDB755DW3 Unit making noise during operation. I removed front panel and found that the drum bearing had come loose and was not rubbing on front seal properly causing unit to have noise. I reattached drum bearing and tested drum position. All tests and sounds normal.
Near Atwater, CA 95301
James Ramsey
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found unit to not be cooling in with compartment. Ohmed compressor. Out of spec. Unit needs compressor ; ordrng 1 8201675 (compressor) and 2 WPW10143759 (dryer)s
Near Perris, CA 92570
Kevin
Job Details: 10/11/2018
DRYER MAYTAG MGDX655DW2 Push to start switch had fallen off into console causing customer not to be able to start unit. I removed and replaced push to start switch. Tested unit. All tests good.
Near Nuevo, CA 92567
Kevin
Job Details: 10/11/2018
DISHWASHER MAYTAG MDB8959SFZ4 Found that the right and left side tracks have broken off and allowed top rack to drop down. Unit needs new tracks. Removed and replaced tracks. Tested unit. All tests good.
Near Merced, CA 95340
James Ramsey
Job Details: 10/11/2018
WASHER AMANA NTW4516FW1 Unit had multiple lid lock codes. R&R lid lock. Unit working properly
Near Merced, CA 95340
James Ramsey
Job Details: 10/11/2018
WASHER AMANA NTW4516FW2 Unit had lid lock codes. R&R lid lock. Unit working properly
Near Bakersfield, CA 93308
Mitch
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Upon arrival customer already had door delivered to him. I removed and replaced door. After installing new door customer is not happy with the play in hinge causing door to not open or close properly unit new door is bad. Customer is wanting new ordered and is going to try and call whirlpool to see about replacement. Ordering new door. ; ordrng 1 LW10912366 (REF DOOR )
Near Bakersfield, CA 93308
Mitch
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRX988SIBE00 Upon arrival customer customer was supposed to have u it defrosted so I am able to access and open freezer. I tried to open freezer I was unable to open freezer doo due to freezer door ice over at both brackets not allowing freezer. Per techline last visit if i am not able to access freezer due to ice customer has to defrost unit to make unit accessible. Rescheduling customer for Friday. If we can give customer a call ahead on Thursday to remind her to unplug unit so freezer is able to defrost. ; schdld next appmnt for 10/12 FRI !