Near Glendale, CA 91207
Raymond
Job Details: 09/06/2018
whirlpool refrigerator JF42NXFXDW00 Upon arrival frost in freezer. Found bad slides causing warm air leak. Need to replace slides.; ordrng 2 WP2320616 (slide)s, Replaced slides and tested, unit functions as designed.
Near Santa Clarita, CA 91355
Billy J.
Job Details: 09/06/2018
WHIRLPOOL WASHER WTW7500GW F0e5 f0e4 apon arrival customer stated she was washing her sons twin size confronted and unit would not spin out water it would just beep and flash error code checked error codes for unit and had over load I cleared and retested job complete unit finished with no error codes job complete.
Near Santa Clarita, CA 91355
Billy J.
Job Details: 09/06/2018
maytag washer MVWB850WQ0 W10435302 Upon arrival customer stated unit is really loud when spinning spun tub heard metal to metal grinding unit has bad bearing removed and replaced retested job complete. used W10435302 (BEARING) WPW10286241 (WASHPLATE)
Near Los Angeles, CA 91335
Billy J.
Job Details: 09/06/2018
whirlpol refrigerator WRS571CIDM02 upon arrival customer stated icemaker leaking and no water pressure for dispenser pulled unit out and checked water pressure from home and customer has none barely drips out casing fill tube to freeze instructed completed to call a plumber ; Job completed.
Near Santa Clarita, CA 91354
Billy J.
Job Details: 09/06/2018
WHIRLPOOL REFREIGERATOR KRFF707ESS01 Upon arrival fresh foods evaporator is completely frozen cx lost all food in fresh foods compartment also unit not making ice do to fresh foods evaporator frozen instructed cx to defrost unit 48 hours prior to return visit unit has out of range thermistor and fan ordering cx requested morning; ordrng 1 W11033168 (harns-wire), Removed and replaced fresh foods thermistor retested job complete also relocated fresh foods thermistor to correct position unit is cooling and functioning as designed ; Job Completed.
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details: 09/06/2018
maytag washer MVWB765FW1 Customer states clothes were tearing underneath agitator. Removed agitator found nothing between agitator and tub found that agitator was not sitting correctly on shaft. Removed and replaced agitator W11161960 (Agitator). Now sitting flesh with tub. Customer approves repair at this time. No dents dings o scratches caused by tech.
Near Pasadena, CA 91103
Bryan Dunn-Wilson
Job Details: 09/06/2018
kitchenaid dishwasher KDTM384ESS1 Customer states dishwasher is still no dispensing soap. Apon arrival I enter unit into diagnostics only error codes showing was door no closing. Ran test cycle. All functions are normal and during test. Cycle soap pod dispensed called techline. Techline said to instruct cx on proper soap use they are using super sized pods. and to tell them to make sure nothing is coming into contact with lower spray arm during cycle. All functions are normal. Found no problems at this time.
Near Bakersfield, CA 93308
Dane
Job Details: 09/06/2018
maytag washer MVWB880BW0 Found drive rod striped not letting motor engage and the slide bearing inside the basket warn out. Basket covered for 10 years by manufacturers, drive rod under parts and labor warranty. ; ordrng 1 W10549509 (basket) and 1 w10435302 (bearing) Removed and replaced bearing and spin basket and tested unit. Unit functions normal now; Job Complete
Near Bakersfield, CA 93307
Dane
Job Details: 09/06/2018
ge washer GTW460ASJ5WW Upon arrival the unit was not draining. Found drain pump faulty. Removed and replaced pump and tested unit. Unit functions normal now; used 1 WH23X24178 (PUMP)
Near Bakersfield, CA 93309
Dane
Job Details: 09/06/2018
frigidaire refrigerator FFSS2325TE Upon arrival the unit was not going to defrost. Remove and replace control and defrosted frozen evaporator and removed and replaced wire harness. Customer also showed me that ice was not dispensing properly. Found that the ice dispenser door was only opening halfway. Unit needs new separator assembly; ordrng 1 242083308 (ice & water module)
Near Tupman, CA 93276
Dane
Job Details: 09/06/2018
WHIRLPOOL REFRIGERATOR WRX986SIHV00 Upon arrival the interior lights would not come on the doors were open. Removed and replaced module and control and tested unit. Unit functions normal now; Job Completed. Used W10830288 (CNTRL-ELEC) and W11205083 (module)
Near Los Angeles, CA 91316
Kenneth
Job Details: 09/06/2018
maytag washer MHW3505FW1 Found unit not draining water out of bellows. Found drain holes in bellows clogged. Removed hair and tested unit. Unit is working properly. Tested and found no error codes. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91316
Kenneth
Job Details: 09/06/2018
whirlpool refrigerator MZD2766GEQ Found unit with a defrost problem. Unit is completely iced up on evap. Unit will need adaptive defrost control. Found part to be discontinued. Sent unit over to autho for further. Coverage. Looks like part 61005988 is the subbed part? ; rqstng P&A on 1 61003990 (sub 61005988) Installed defrost timer and defrosted all built up ice and tested unit. Unit is now working properly. Customer approves function st this time. No dents dings or blemishes on or around unit caused by technician
Near Los Angeles, CA 91367
Kenneth
Job Details: 09/06/2018
whirlpool range WFG505M0BS3 Found light always on due to stuck open relay on control board. Replaced control board with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time. No dn to dings or blemishes on or around unit caused by technician
Near Visalia, CA 93277
Erick
Job Details: 09/06/2018
frigidaire refrigerator LFSS2612TE Cycled dispenser and can hear motor turning but not dispensing. Removed ice bin and found blade jammed within one another and out alignment,causing it not to dispense ice. Took ice bin apart and realigned,straighten ,and secured blade into proper position. Retested and both types of ice or now dispensing. Job complete
Near Tulare, CA 93274
Erick
Job Details: 09/06/2018
whirlpool dishwasher MDB4949SDZ0 Found cancel button stuck causing unit not to wash or cycled correctly. Attempted to free button but unsuccessful. Removed and replaced console W10898448 (console) . Retested it and it passed all tests with no errors. job complete.
Near Tulare, CA 93274
Erick
Job Details: 09/06/2018
FRIGIDAIRE DISHWASHER FGID2466QF Cycle unit and found it tripping breaker due to expose power wire arcing against metal. Safely Removed wire and re secured powered cord and connectors. Retested it and it passed all tests with no errors. Job complete
Near Tulare, CA 93274
Erick
Job Details: 09/06/2018
frigidaire freezer LFSS2612TF Found door chute un instslled causing a large air gap. Cold air leaking out causing ice bin to to build up frost . Ice bin completely frozen shut due to no chute. Removed ice bin and defrosted bin. Removed dispenser Assembly,reinstalled and secured chute. Retested unit and it’s now dispensing ice with no errors. No air gaps. Job complete.
Near Bakersfield, CA 93314
Erick
Job Details: 09/06/2018
frigidaire microwave FGMV175QF Unit has sparked and burnt right side of liner where the support for rack is at. Removed rack and tested it with a cup of water and liner is still sparking can almost see a flame staring to build. Called techline snd recommended as safety purpose to replace unit. Their recommendation where to clean,replace support, and put touch up paint on it. Cust s furious and will call Frigidaire to replace it. ; Job Complete.
Near Tulare, CA 93274
Enrique
Job Details: 09/06/2018
amana refrigerator ASD2275BRS01 Replaced the freezer drain heat probe and drain tube . All functions checked normal at time of service . No leaks . ; Job Complete. used a 819043 (HEAT-PROBE)
Near Visalia, CA 93277
Enrique
Job Details: 09/06/2018
WHIRLPOOL WASHER WTW5000DW1 Customer states unit doesn’t go through wash cycle . In diagnostics, found f5e1= lid switch fault and shifter fault . I installed a new switch. Performed calibration , ran a quick wash cycle test . All functions checked normal . No leaks . ; used 1 W10838613 (LATCH), and 1 W10913953 (ACTUATOR)
Near Lemoore, CA 93245
Enrique
Job Details: 09/06/2018
whirlpool range WFC150M0EB2 Replaced 2 infinite switches on a whirlpool range . Elements were not turning on . Now all functions work as designed . ; Job Complete. Used WP3149404 (SWITCH-INF), WP3148953 (SWITCH-INF)
Near Avila Beach, CA 93424
James
Job Details: 09/06/2018
KITCHENAID REFRIGERATOR KBSN602ESS00 Found unit with inconsistent cooling in refrigerator section. Checked air path and found no obstructions. Order new thermistors, damper and Gemini board. Replaced all parts. Unit powered on as normal and all systems running. No dents, dings, or blemishes on or around unit caused by tech.
Near Cambria, CA 93428
James
Job Details: 09/06/2018
kitchenaid refrigerator KRFF300EBS Found unit with left door not sitting high enough to allow Mullen to sit into slot. Added washers to bottom of door to bring door up to level. Fund und thermister cover missing. Ordering new cover. Also customer has no filter in machine. Ordering filter toget rid of bad tasting water. Will return Monday 9-3 to install. ; ordrng 1 EDR2RXD1 (water filter) and 1 WPW10425252 (cover), installed thermistor cover. Water filter wrong type. Customer will get one at Home Depot. No dents, dings, or blemishes on or around unit caused by tech.
Near Parlier, CA 93648
Timothy
Job Details: 09/06/2018
FRIGIDAIRE REFRIGERATOR LFHB2751TF Inspected unit and found the actuator saddle was in an incorrect position. Reset saddle and tested. Dispenser is now dispensing cubed ice.; Job Completed
Near Selma, CA 93662
Timothy
Job Details: 09/06/2018
MAYTAG OVEN MGR6772BDS Customer states the units upper oven and broil does not work. Inspected the unit and found the dual valve is faulty. Found the dual valve is NLA. Unit can not be repaired. Allied #s listed on the PVR but the automated system did not recognize the dispatch # from the PVR. Warranty company needs to be advised the unit is unrepairable.
Near Clovis, CA 93611
Ian
Job Details: 09/06/2018
whirlpool refrigerator GI0FSAXVY01 Customer stated glass shelf does not sit properly and left deli drawer is broken and freezer seal is torn. Plastic shelf support was dislodged. Adjusted shelf and reseated. Shelf now good. Need drawer and grey freezer seal for repair.; ordrng 1 WP67002659 (pan- crisp) and 1 WPW10714545 (gasket-fip), Install freezer gasket and ensured proper seal. Customer not interested in purchasing the drawer outside of warranty. Unit tests good.
Near Clovis, CA 93619
Ian
Job Details: 09/06/2018
whirlpool oven WEG745H0FS0 Tech found right side of door seal unseated. Reseated. Unit now functions properly. Customer would like to note that the unit still heats up the room. Assured customer this is normal function. Instructed customer on various topics in addition to repair.; Job Completed.
Near Fresno, CA 93720
Ian
Job Details: 09/06/2018
BOSCH RANGE DUH36252UC Tech found house wiring slipped out of wire cap. Resecured wiring. Easy repair, no additional labor. Unit now tests good.
Near Fresno, CA 93720
Ian
Job Details: 09/06/2018
WHIRLPOOL RANGE UMV1160CS3 Found a bulb ballast had loose connector terminal. Secured terminal, and reinstalled the bulb. Unit now test good.
Near Fresno, CA 93711
Irvin
Job Details: 09/06/2018
maytag dryer MVWB880BW0 Customer says unit has F51. Co firmed error code. Fo7nd the hub is weak and not allowing proper operation. Replaced hub, powered unit ran diagnostics test, passed. All ops normal. ; used 1 W10820039 (HUB )
Near Mendota, CA 93640
Irvin
Job Details: 09/06/2018
FRIGIDAIRE REFRIGERATOR FFHT2021TW0 Customer says frost is forming around the frame. Unit has a bad gasket. Installed replacement gasket, heat sealed. All ops normal. Unit seals and cools properly. ; used 1 242193205 (GASKET)
Near Chowchilla, CA 93610
Douglas
Job Details: 09/06/2018
whirlpool refrigerator WRS588FIHV00 Unit not cooling properly found Compressor was not coming on due to bad inverte, removed and replaced inverter unit is cooling properly; used 1 W10710090 (INVERTER)
Near Denair, CA 95316
Douglas
Job Details: 09/06/2018
whirlpool cooktop WCG55US6HS00 Right front burner not working not igniting found spark switch on igniter to be disconnected. Reinstalled Part, unit is now lighting properly.
Near Modesto, CA 95358
Christian
Job Details: 09/06/2018
WHIRLPOOL REFRIGERATOR WRF736SDAM12 Freezer door is not opening, customer stated that this is the 4th time the freezer door has been frozen shut, i then informed customer to defrost unit for a few days, tech can not repair unit unit frozen ice is melt, customer is going to call there extended warranty for a loaner.
Near Modesto, CA 95350
Cruz
Job Details: 09/06/2018
whirlpool dishwasher WDT720PADM1 Customer states unit leaks on the left side only, customer stated it’s hit and miss, 8 then inspected both lower and upper spray arms and found them both to be cracked. Ordering lower and upper spray arms for unit. ; ordrng 1 WPW10491331 (spray arm) and 1 WPW10498900 (spray arm), Installed new parts (upper spray arm, lower spary arm) into unit. I then tested unit in a diagnostic test mode it completed wash drain dried ck for codes found none as well no leaks, customer ok repair ,
Near Empire, CA 95319
Cruz
Job Details: 09/06/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 Customer states unit making a popping sound, found evap cover and coils with frozen ice, removed and replaced with new part (motor evap) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working as designed, customer ok repair.
Near Moreno Valley, CA 92555
Kevin
Job Details: 09/05/2018
WHIRLPOOL DRYER WGD4815EW2 Unit making loud noise during operation. I found that the motor clamp was loose causing blower wheel to rub on lint duct causing loud noise. I corrected motor clamp and tested unit. All tests good.
Near Nuevo, CA 92567
Kevin
Job Details: 09/05/2018
WHIRLPOOL REFRIGERATOR WRB322DMBW00 , Found ice maker leaking into ice bucket. Failed ice maker. Unit needs new ice maker assy. Ordering part. Someone pre diagnosed a washer pump on this refrigerator order, I never picked up from coast. Customer leaves house at 12pm. ; ordrng 1 W10884390 (icemaker),Found ice maker leaking into ice bucket. Failed ice maker. Unit needs new ice maker assy. Someone pre diagnosed a washer pump on this refrigerator order, I never picked up from coast. Removed and replaced ice maker assy. Cycled ice maker. All tests good.
Near Perris, CA 92570
Kevin
Job Details: 09/05/2018
whirlpool washer WTW5000DW1 Unit not finishing cycle. I put unit into diagnostic and found error codes for door lock not engaging. I went to door lock to test and found that the latch assy was not locked into place and sitting crooked in the cabinet not allowing Iid strike to make contact 100% of the time. I locked latch correctly into the cabinet. I cleared codes, re calibrated unit and tested unit. All tests good. ; Job C
Near Perris, CA 92570
Kevin
Job Details: 09/05/2018
whirlpool washer WTW5000DW1 Customer had called in for service before the warranty expired per office. I found fan on top of motor was a little loose and rubbing on tub shield. I fixed fan position and tested. All tests good
Near Perris, CA 92570
Kevin
Job Details: 09/05/2018
whirlpool dryer WGD49STBW2 Customer had called in before warranty expired per office. Customer concerned with dry performance. I found seal at lint duct was not sealed all the way which could cause airflow loss. I corrected lint duct position and applied new seal material to correct air leak. I tested unit and took temp reading. All tests normal
Near Moreno Valley, CA 92553
Kevin
Job Details: 09/05/2018
whirlpool refrigerator WRT541SZDW00 Top left of RC door not sealing all the way. I heated gasket and adjusted door to allow gasket to seal properly. All tests good.
Near Moreno Valley, CA 92555
Kevin
Job Details: 09/05/2018
Unit will turn off randomly and unit will defrost and warm up to room temp. When it turns off the dispenser will also not operate. Interior lights stay on and touch panel still has lights. Unit is having a software glitch. Customer doesn’t have solar panels. Removed and replaced main control and interface. Tested unit. All tests good.
Near Riverside, CA 92509
Kevin
Job Details: 09/05/2018
whirlpool oven WFG505M0BS3 customer stated the burners were not igniting. They were testing normal at this time. I adjusted flame with flame adjustment screw to lower the gas a little to help with igniting. I also instructed customer on burner caps being on all the way after cleaning. Customer also concerned with door skin being a little loose on left side, I instructed customer cosmetic issues are only covered for the first 30 days. All tests good.
Near Glendora, CA 91741
Tyler
Job Details: 09/05/2018
kitchenaid refrigerator KBFN506EPA00 Ice maker is overflowing. Found shut off arm extension is missing. Ordering extension in stock. Customer paid service call and whirlpool authorized to pay for part.; ordrng 1 WP2304353 (extension), Removed and replaced arm tested all works good at this time.
Near Azusa, CA 91702
Tyler
Job Details: 09/05/2018
whirlpool washer WTW8500DC0 , Customer has multiple error codes that mostly have to do with customers power supply. Found lid latch error code. Ordering latch.; ordrng 1 W10810403 (lid lock assy), Removed and replaced latch. Tested all works good at this time.; Job completed
Near Glendora, CA 91741
Tyler
Job Details: 09/05/2018
whirlpool freezer KBLC36FTS05 the freezer is frosting over. Unit was off when I arrived. Checked door seals all seems to be working good. Customer to turn back on and monitor if frost comes back he will call back in. Service call is good for 30 days
Near Rancho Cucamonga, CA 91730
Aaron
Job Details: 09/05/2018
whirlpool dryer WGD4815EW2 drum bearings came off. Found unit was purchase damaged and drum is barley touching the bulkhead causing clothes to get stuck. Dryer cannot be used with this damage. Cabinet, top and front bulkhead are damaged. Instruct customer that these parts are not covered because of damage. Customer is going to go back to Lowe’s because they told her it could be used with the damage.; Job Completed.
Near Fontana, CA 92336
Tyler
Job Details: 09/05/2018
whirlpool washer WTW8500DC0 Unit is making noise in wash cycle. Found wash plate is stripped out. Removed and replaced wash plate. Tested all works good at this time.; used 1 W10752283 (WASH PLATE)
Near Monterey Park, CA 91755
Stephen
Job Details: 09/05/2018
whirlpool refrigerator WRB322DMHV00 Found intermittent cooling. Customer had to unplug and replug in unit to get it to reset. Ran diagnostics. Found jazz board intermittent. Replaced jazz board. Noisy damper control. Needs damper control.; ordrng 1 WPW10594330 (control), Not home. Left card. Replaced damper control. Unit is cooling properly. Parts returned last night except 2 nd damper control ( not ordered yet ?) compressor, evaporator, condenser fans, damper control are working properly at this time. Complete.;
Near Duarte, CA 91010
Stephen
Job Details: 09/05/2018
WHIRLPOOL REFRIGERATOR WRF535SWHZ00 Found humidity control on OFF. Reset. FC light switch sticking. Needs light switch.; ordrng 1 12002646 (light switch), Replaced FC door switch. Light is working properly. Advised to make sure FC door is closed tight. Complete
Near Duarte, CA 91010
Stephen
Job Details: 09/05/2018
whirlpool refrigerator ET1FTEXVQ00 Found drain iced up, plugged condenser. Cleaned condenser, deiced defrost drain. Unit is cooling properly at this time. Complete.
Near Covina, CA 91723
Stephen
Job Details: 09/05/2018
kitchenaid microwave KEMS378SBL05 Ran diagnostics. Has f6e0. Checked wiring- ok. Found lower oven UI causing MW UI to fail. Needs lower oven UI, microwave UI, ribbon cables. EST 850.29. Labor 150.00. Long job. Allow 2 hours.; ordrng 2 WPW10237644 (harns-wire)s and 1 WPW10312206 (cntrl-elec) and 1 WPW10460454 (cntrl-elec), eplaced lower oven UI, microwave UI, ribbon cables. Ran diagnostics. No error codes. Oven, MW are heating properly. 700.29 08/02 prepaid for parts/ trip charge Replaced turntable motor. ( had to pull out unit, separate MW from lower oven to access TT motor. Load tested MW. Heating, turntable is rotating properly. Lower oven is working properly. Complete.; Cllctd $100.00 Check # 1613, Job Cmpltd,
Near Los Angeles, CA 91403
Isidore
Job Details: 09/05/2018
KITCHENAID DISHWASHER KDFE104HPS0 Found tub leaking at back top center seam, not repairable.; Job Completed.
Near Los Angeles, CA 90049
Isidore
Job Details: 09/05/2018
whirlpool washer MAV8551AWW Found wash motor seized or stuck manually unjammed, ran two rinse cycles ok has slight varnish odor from motor stop after running for 20 minutes . Note washer is new, was in storage in box over 14 years. Motor jammed from lack of use. Working at this time
Near Los Angeles, CA 90049
Isidore
Job Details: 09/05/2018
whirlpool dishwasher KDTE204GPS Found dishwasher motor not turning lower spray arm and 71 fault code heater control turned off program, heater test ok heater at approximately 7 amp draw, test ok after self diagnostics. And installed new washmotor assembly W11124384 (Pump Motor Wash) . Dishwasher working at this time.; Job Completed.
Near Los Angeles, CA 90049
Isidore
Job Details: 09/05/2018
kitchenaid refrigerator KBSN602ESS01 Found that refrigerator to tall for location in kitchen, test operation of door ok note can’t raise level legs. Refrigerator ok at this time. Customer needs to contact contractor to change cabinet or ceiling height.; Job Completed.
Near Los Angeles, CA 90272
Isidore
Job Details: 09/05/2018
KITCHENAID REFRIGERATOR KSSC36FMS01 Removed old ice maker and installed new ice maker WPW10277450 (ICEMAKER) test fill ok. Ice maker working at this time.
Near Fillmore, CA 93015
Aaron
Job Details: 09/05/2018
ge washer GTW220ACK3WW Unit drain pump is Seized up , needs a new one ordered parts; ordrng 1 WH23X24178 (DRAIN PUMP), Replaced the drain pump tested ops no leaks now.
Near Simi Valley, CA 93063
Aaron
Job Details: 09/05/2018
whhirlpool refrigerator WRT518SZFW00 Check the unit out found the fresh food door needs to be shimmed upward to seal up the unit also to heat up the gasket and seal up the gap’s that were in the door gasket unit is working as designed; Job Completed.
Near Thousand Oaks, CA 91361
Aaron
Job Details: 09/05/2018
maytag washer MVWX655DW1 To repair this unit need new belt , shield and actuator ordered parts ; ordrng 1 W10913953 (actuator) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield), Replaced the gear case and all of the rest of the parts , calibrated unit is working correct now ops normal
Near Thousand Oaks, CA 91320
Jesus
Job Details: 09/05/2018
maytag refrigerator MFI2569YEM0 Customer states that unit is leaking from bottom. Checked unit and found the unit building ice on bottom of freezer. Gave customer and approved. Pulled unit out and removed back cover. Removed duct bill and installed new drain kit. Assembled unit and placed back in cabinet. Removed door and drawers removed all ice build up and defrosted evaporator. Assembled unit and tested. Unit is woking as design. Customer paid for labor and call. Customer did not want gaskets replaced at the moment.;
Near Thousand Oaks, CA 91360
Jesus
Job Details: 09/05/2018
KITCHENAID REFRIGERATOR KRFF707ESS01 Customer states that unit is not making ice. Checked unit and found the evaporator iced up. Removed drawers and defrosted all ice. Repositioned thermistor and held it with a zip tie. Assembled unit and tested. Unit is now working as designed.
Near Oxnard, CA 93035
Jesus
Job Details: 09/05/2018
whirlpool freezer WRT541SZDW00 Customer states that unit door is not closing properly. Checked unit and found the left upper side fridge door not closing. Removed lower bracket and placed washer. Also adjusted door and heated gasket to conform to unit. Sealed the liner on both compartments and tested heating element. Unit is now working as design; Job Completed.
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 09/05/2018
KITCHENAID OVEN KEMS379BSS00 Customer states oven not heating properly. Calculated oven average temperature. When the oven was set at 350 deg the average was 354 deg. Found nothing wrong with the oven. Tested okay
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 09/05/2018
kitchenaid refrigerator KSC24C8EYY03 According to the customer he has a service contract with the KitchenAid. He is call the service contract Co. to update the information.; Job Completed.
Near Littlerock, CA 93543
Patrick
Job Details: 09/05/2018
WHIRLPOOL REFRIGERATOR WRT519SZDW02 Found customer having cooling issues with the unit. The evap has a leak. Needs to be replaced ; ordrng 1 W10836706 (evaporator), Removed and replaced evap. Vacuumed and recharged. Took the whole charge. Air started to chill ; used 1 FREON R134 (4.0 OZ)
Near Lancaster, CA 93535
Patrick
Job Details: 09/05/2018
maytag washer MVWB865GW Found the customer having a constant drip from the dispenser drawer. Valve must not be shutting all the way. Never fills up the tub. Removed and replaced drawer W10919352 (Drawer)and valveW11172234 (Water Valve Housing) . Calibrated and tested unit. All ops checked good ; Job Complete
Near Tehachapi, CA 93561
Patrick
Job Details: 09/05/2018
whirlpool washer WTW4816FW1 Found the unit doing the same issues as last time. The unit worked for 3 weeks now is failing. It fills to the top of basket then drains the water out. Has on aut sense and not big loads. The errors stored are long and no fill and stuck key. Need to replaced harness with the control. ; ordrng 1 W10736239 (harns-wire), When I arrived customer stated unit had over filled. I checked pressure hose and it was off. I must’ve not connected. No water damage found. Removed and re0laced part and tested unit. It cut water level off little past half way and started to wash. Customer concerned on that water level but once I flipped switch to deep water wash it filled to its highest. Explained water level is normal and all water parts have been replaced ; Job Completed.
Near San Fernando, CA 91340
Billy J.
Job Details: 09/05/2018
maytag washer MVWC565FW1 Upon arrival customer stated unit not draining I checked unit for error codes there was none I put unit threw diagnosis and went threw all functions as but did not drain out all water only half put unit on manual drain and was able to drain out the rest but unit was still shutting off drain pump removed W10876600 (PUMP-WATER) and replaced control W11162438 (CNTRL); Job Completed.
Near Santa Clarita, CA 91321
Billy J.
Job Details: 09/05/2018
whirlpool refrigerator WRS325FDAM Upon arrival main led light burnt out removed and replaced lights WPW10515058 (LIGHT) retested job complete
Near Santa Clarita, CA 91354
Billy J.
Job Details: 09/05/2018
whirlpool refrigerator WRX988SIBM03 Upon arrival customer stated that all lights on top of unit are dim and barely come on per techsheet I beleive that circuit is tied into the led lighting control on inverter box tried to perform a factory reset and nothing also freezer light is out as well6618054286 W10830288 W11126053 never received inverter box ; ordrng 1 W10830288 (cntrl-elec) and 1 W11126053 (module), Upon arrival removed and replaced freezer light retested job complete.
Near Pasadena, CA 91105
Bryan Dunn-Wilson
Job Details: 09/05/2018
WHIRLPOOL DRYER GGW9250SU0 Upon arrival customer states dryer is making loud screeching noise. Started dryer heard noise inspected unit unit needs a dryer repair kit. One in truck stock is missing a wheel. Ordering dryer repair kit; ordrng 1 4392067 (dryer repair kit), Removed all wheels and drive belt. Replaced with dryer repair kit. Customer approves repair At this time. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91042
Bryan Dunn-Wilson
Job Details: 09/05/2018
WHIRLPOOL DISHWASHER KUDS01FLSS6 Unit door just drops with upon opening. Inspected unit found both springs on the sides are bad. Ordering new springs. Quoted and also ordering door links just Incase they are needed. ; ordrng 2 8194001 (LINK )s and 2 WP8270182 (spring)s, Pulled dishwasher found links were what was causing the problem. Removed and replaced the links. Reinstalled dishwasher tested unit. Unit is functioning as designed. Customer approves of repair at this time. No dents dings or scratches caused by tech ; Job Completed.
Near Bakersfield, CA 93305
Dane
Job Details: 09/05/2018
ge washer GTW460ASJ4WW Unit is very loud during spin and sounds like bearing is bad also drain pump is not pumping water out properly. Needs gearcase and pump. ; ordrng 1 WH23X27574 (DRAIN PUMP) and 1 WH38X27335 (GEARCASE)
Near Bakersfield, CA 93306
Erick
Job Details: 09/05/2018
GE WASHER GTW460ASJWW On arrival unit was making noise in spin cycle. Found drain pump loud. Removed and replaced drain pump and tested unit. Unit functions normal now; Job completed.
Near Bakersfield, CA 93308
Erick
Job Details: 09/05/2018
jennair dishwasher KUDE70FVPA3 Customers garbage disposal not working. Closed garbage disposal in garbage disposal is not functioning. All I did was hook dishwasher up Two garbage disposal and punch out the plug on the drain port in disposal. Did nothing to affect the functioning of the garbage disposal. Job completed.
Near Bakersfield, CA 93306
Erick
Job Details: 09/05/2018
whirlpool refrigerator WSF26C3EXF01 Install control and motor and now ice maker motor is Turning however unit stopped making ice. No voltage at icemaker. No voltage at ice level sensor. No voltage leaving control board to ice level sensor. Unit needs a new control board; rqstng P&A on 1 W11088499 (CONTROL), Installed control board and tested unit. Unit functions normal; Job Completed
Near Bakersfield, CA 93306
Erick
Job Details: 09/05/2018
GE OVEN PD9685P1SS Upon arrival of the touchpad would not react to the tax except for the cancel button. Unit needs touchpad; ordrng 1 WB27T11200 (glass touch asm (ss)), Removed and replaced touchpad and tested unit. Unit functions normal now
Near Bakersfield, CA 93306
Erick
Job Details: 09/05/2018
whirlpool refrigerator WRX735SDBM On arrival unit would not make ice and was in Boise when dispensed water. Removed and replaced ice maker and water valve and tested unit. Unit functions normal; Job Completed. Used W10882923 (Icemaker) and a WPW10349187 (VALVE)
Near Bakersfield, CA 93306
Dane
Job Details: 09/05/2018
whirlpool refrigerator WRS576FIDM Upon arrival the unit was not making ice. Removed and replaced ice maker W10873791 (ICEMAKER) tested unit. Unit functions normal; Job Complete
Near Bakersfield, CA 93313
Erick
Job Details: 09/05/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM Cycled unit and found compressor pulling low amp draw indicating low charge and feeezer not cool correctly. Found frost evap full of frost causing no air flow to rc. Tested through diagnostics and found evap fan not running. Fan will also need to be replaced; ordrng 1 WPW10143759 (dryer),nit unplugged for 24hrs. Installed new parts on unit,Reopened it back on and ran tests. It passed all tests with no errors. Compressor is running st correct amp draw. Unit tested normal ops. Job complete
Near Ivanhoe, CA 93235
Erick
Job Details: 09/05/2018
MAYTAG WASHER MVWX655DW1 Found unit getting voltage but moan board not responding causing it not to power on. Repalced control W11116592 (CNTRL) . Retested and it now powers on and it passed diagnostics testing. Job completed
Near Visalia, CA 93292
Erick
Job Details: 09/05/2018
whirlpool refrigerator WRF767SDEM Found evap frosted over causing no airflow to rc. Poor cooling causing it not to make ice as well. Unit will need new fan assembly and main board replaced; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire), Defrosted evap. Replaced parts. Retested it and unit is now cooling in both compartments job completed
Near Visalia, CA 93291
Erick
Job Details: 09/05/2018
maytag washer MVWB835DW3 Cycled uni and unit passed all diagnostics testing with no error. Did find customer using non HE soap which maybe causing suds and unit not to go into final spin. Instructed customer on proper loading,soaps usage , and additional functions. Job completed
Near Tulare, CA 93274
Erick
Job Details: 09/05/2018
whirlpool range WFG515S0ES1 Called techline and spoke with sterling. Ran through diagnostics and at the time of service unit is operating correctly. Issue unit will preaheat but will not re ignite when temp lowers. Per sterling metal on bracket or tube maybe be expanding and ground is being lost. Recommending to replaced tube and ignitor.; ordrng 1 WP9758078 (burnr-oven) and 1 WP9758079 (igntr-oven), Installed new parts on unit. Retested it snd it passed all tests with no errors. Job completed.
Near Tipton, CA 93272
Erick
Job Details: 09/05/2018
maytag washer MVWC565FW0 Unt has main board error causing It not finishe wash. Unt will need new main board; ordrng 1 W11116594 (cntrl-elec), Installed new part on unit. Retested it through test diagnostics and it passed all tests with no errors. Job complete
Near Visalia, CA 93292
Enrique
Job Details: 09/05/2018
whirlpool refrigerator WRS325SDHZ01 unit not cooling correctly . In diagnostics found the defrost heater not turning on . Control not providing voltage to defrost system components . I will need to replace the central electric and evaporator wire harness . ; ordrng 1 W10911770 (WIRE HARNESS ) and 1 W11174836 (CENTRAL ELECTRIC ), Replaced the central electric and wire harness . All functions checked normal at time of service . No leaks . ; Job Completed.
Near Visalia, CA 93291
Enrique
Job Details: 09/05/2018
whirlpool refrigerator WRX735SDBM00 Unit not dispensing water , not making ice . I checked the water supply ( pressure ok ) . The customer replaced the filter . The UI displaying replace filter . I called techline , spoke with Kevin . File#7722782048 . We diagnosed all the components . Inlet valve works ok . Temperature in RC 33 degrees . Kevin suggested to have the customer disconnect the unit to defrost the water tube . I will need the parts on the list . UI displaying icons partially .; ordrng 1 W10753488 (reservoir) and 1 WPW10521642 (cntrl-elec), Replaced the reservoir assembly and control ( UI ) . I tested the water dispenser . With the filter in the casing , it didn’t dispensed water . Tested the unit with bypass cap , found water dispensing correctly . The customer will install new filter . All functions checked normal at time of service . No leaks .
Near Coalinga, CA 93210
Enrique
Job Details: 09/05/2018
whirlpool washer WTW5600XW3 I diagnosed the washer , ordered the central electric and actuator . The parts needed were not ordered . Please order parts and schedule new appointment .; ordrng 1 W10480108 (cntrl-elec) Replaced the central electric and actuator . Performed calibration , ran a quick wash cycle test . All functions checked normal at time of service. Job complete.
Near Hanford, CA 93230
Enrique
Job Details: 09/05/2018
MAYTAG WASHER MHW8200FC0 leaking underneath . I tested the washer , ran a normal wash cycle . Found no leaks at time of service . All functions checked normal . Customer needed instructions, Job completed.
Near Hanford, CA 93230
Enrique
Job Details: 09/05/2018
whirlpool refrigerator WRT311FZDW00 RC door hinge makes clicking noise . I replaced the hinge washers 4 WP489467 (WASHER)s. Now all functions checked normal . ; Job Completed
Near Santa Maria, CA 93455
James
Job Details: 09/05/2018
whirlpool refrigerator WRX735SDBM02 Found unit with ice forming in freezer section due to bad gasket seal. Heated gasket but seal would not hold. Ordering new seal. Also found evap fan making noise due to ice buildup. Ordering new evap motor and fan blade. Did not reschedule due to gasket availability. ; ordrng 1 WP67006337 (blade- fan) and 1 WPW10276647 (motor-evap) and 1 WPW10714545 (gasket-fip) Replaced evap fan and gasket. Unit now functions as intended. Noticed customer had over loaded top rack of freezer forcing it to push against door pushing it open and allowing air into cabinet. Pointed this to customer and they understand. No dents, dings, or blemishes on or around unit caused by tech.
Near Pismo Beach, CA 93449
James
Job Details: 09/05/2018
whirlpool compactor TU950QPXS2 nit has dent in front panel found after installation. Ordering replacement panel. Did not reschedule due to part availability. ; ordrng 1 9872187S (panel), Replaced panel and check door. No dents and closes as intended
Near Santa Ynez, CA 93460
James
Job Details: 09/05/2018
maytag washer MHW8200FC0 Extracted and replaced broken screw and replaced rotor. Unit now functions as intended. Noticed during testing excessive soap left in unit. Instructed on proper soaping and cleaning of unit. Directed to customer care guide to prevent soaping problems from developing. No dents, dings, or blemishes on or around unit. Returned due to customer stating leak after service. Checked all hoses and connections and found no leaks checked weep holes in bellows and found clogged with q-tips, hair, and a plastic spoon. Cleared bellows weep holes. Tested unit and found no leak
Near Lompoc, CA 93436
James
Job Details: 09/05/2018
jennair microwave JMW2427DS01 Found unit with f2e1 error code for stuck key. Checked connections and found no loose connections. Ordering new control panned assembly.; ordrng 1 W11236900 (CONSOLE ) Replaced console and tested unit. Unit functioning as intended. No dents, dings, or blemishes on or around unit caused by tech
Near Fresno, CA 93722
Ian
Job Details: 09/05/2018
WHIRLPOOL WASHER WTW6600SG2 Text found unit had F 68 pressure system fault stored in the board four times. Checked pressure hose and found pressure hose fine. This issue was caused by a faulty control. Unit also has severely weak suspension. After explaining this to the customer, he’s not interested in pursuing a repair; Job Completed.
Near Fresno, CA 93720
Ian
Job Details: 09/05/2018
whirlpool dishwasher WDF520PADM7 Text found console is scratched severely from improper installation of unit. Unit is unleveled. Fixed installation issues and leveled the unit. Installed Console WPW10733627 (CONSOLE). Unit now test good with no leaks.; Job Complete
Near Fresno, CA 93727
Ian
Job Details: 09/05/2018
whirlpool freezer WRS321SDHW01 Customer states units freezer fan seems louder than normal. Noise appears to be caused by vibration and seems louder than average. Examine evaporator fan, and it appears that the fan is installed correctly and in the only position that it Can be. Replaced fan blade WP2169142 (BLADE-FAN) to illuminate warping as a possible causes. This made very little noticeable difference. It appears this is normal operations for this compact model.; Job Complete