Near Santa Clarita, CA 91351
Billy J.
Job Details: 09/20/2018
whirlpool refrigerator WRF767SDEM01 Upon arrival customer stated unit won’t dispense ice tested and motor getting proper voltage but not turning on unit needs new auger ; ordrng 1 W10822606 (motor), Removed and replaced auger motor tightened all door handles job complete.
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 09/20/2018
kitchenaid refrigerator KRFF707ESS00 Removed and replaced glass shelf cx approves repair at this time. No dents dings or scratches caused by tech
Near Los Angeles, CA 91040
Bryan Dunn-Wilson
Job Details: 09/20/2018
whirlpool refrigerator WRF555SDFZ05 Customer states ice maker is constantly making noise and dispensing ice. Inspected unit. Found unit needs a new motor on the auger. Ordering parts. ordrng 1 WPW10309868 (motor), Removed and replaced auger motor. No dents dings or scratches caused by tech.
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details: 09/20/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM Removed and replace the RC evap fan and harness. Unit now functioning as designed. No dents dings or scratches caused by tech
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 09/20/2018
whirlpool refrigerator KSSC42QMS02 Removed and replaced inlet valve. No dents dings or scratches caused by tech
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 09/20/2018
whirlpool oven WOS51ES4ES00 C states while using self cleaning the unit lost all power. Unlocked and remove door pulled unit with dolly removed back panel. Removed and replaced the thermostat fuse and the blower. Removed control panel. Removed and replaced the thermal fuse reinstalled control panel and rear panel reinstalled over to cabinetry. Turned of breaker. Unit now operating as designed. Explained to cx that if they us self clean again they will run into same issue. There is no gap between cabinets and unit. No air flow. Cx approves repair at this time. No dents dings or scratches caused by tech
Near Monrovia, CA 91016
Bryan Dunn-Wilson
Job Details: 09/20/2018
whirlpool dryer WGD7590FW0 Unit is making loud noise like rattling. Inspected unit. Unit needs a dryer repair kit. Unit will need to be unstacked. Already informed customer. ordrng 1 4392067 (dryer repair kit), Removed and replaced all wheels and belt. Reinstalled drum and front panel. Tested unit. Unit is now functioning as designed no rattle was found. No dents dings or scratches caused by tech.
Near Arcadia, CA 91006
Bryan Dunn-Wilson
Job Details: 09/20/2018
kitchenaid refrigerator KSSC48QTS00 Customer states light bulb in fridge went out. Removed and replaced bulb WPA3073101 (BULB-LIGHT). Light now working. No dents dings or scratches caused by tech.
Near Bakersfield, CA 93304
Dane
Job Details: 09/20/2018
AMANA RANGE AER3311WAW0 Unable to verify failure. Unit turned on and stayed hot the whole time as well as heating elements on cooktop. Job complete.
Near Taft, CA 93268
Dane
Job Details: 09/20/2018
KITCHENAID REFRIGERATOR KRFF707ESS Upon arrival fresh food was not cooling. Found fresh food thermostat out of range causing pressure the back raider to ice over. Unit needs fresh food thermostat ; ordrng 1 W11033168 (harns-wire), removed and replaced harness with thermostat and tested unit. Unit functions normal now; Job completed.
Near Buttonwillow, CA 93206
Dane
Job Details: 09/20/2018
whirlpool refrigerator WRS325FDAMO2 Upon arrival unit was not cooling properly, icemaker was leaking, and lights would not come on if the fresh food side was opened. Found fresh food light switch would never get continuity, found icemaker mold leaking, found defrost by middle open not letting unit go into defrost. Removed and replaced defrost by metal, fresh food light switch and icemaker. Unit functions normal; used 1 4317943 (ICEMAKER)
Near Bakersfield, CA 93306
Dane
Job Details: 09/20/2018
maytag cook top MGC7430DS Upon arrival the electrodes were sparking constantly. Found unit with faulty spark module and pinched wire on harness causing short in module. Removed and replaced wire harness and module and tested unit. Unit functions normal now.
Near Avila Beach, CA 93424
George
Job Details: 09/20/2018
kitchenaid refrigerator KFXL25RYMS2 Icemaker not making ice. Installed ice maker W10882923 (Icemaker) tested check out ok complete. No dents or dings cause by tech.
Near San Luis Obispo, CA 93405
George
Job Details: 09/20/2018
KITCHENAID GARBAGE DISPOSAL GC2000XE5 Installed garbage disposal tested check out ok complete. No dents or dings cause by tech.; Job Complete.
Near San Luis Obispo, CA 93401
George
Job Details: 09/20/2018
whirlpool oven WOD93EC7AB05 Found oven with no errors tested check out ok customer concern of stain in top oven not steaming hot enough steam option goes up to 200 degrees testing check out ok complete . No dents or dings cause by tech.
Near San Luis Obispo, CA 93405
George
Job Details: 09/20/2018
JENNAIR REFRIGERATOR JFC2089WEM6 Found refrigerator drain tube plug Service pointer update drain tube Clear out ice Tested check out ok complete
Near Templeton, CA 93465
George
Job Details: 09/20/2018
whirlpool refrigerator WRF560SEYM05 found refrigerator ice maker over filling freezer area drain is plug clear out drain remove old ice replaced ice maker 4317943 (ICEMAKER ONLY) filling ok draining ok complete. No dents or dings cause by tech.
Near Bradley, CA 93426
George
Job Details: 09/20/2018
kitchenaid oven JMC8100ADS Found oven working ok ran thrue test checking ok door wen you get half way spring don’t have tension part is discontinued complete. No dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details: 09/20/2018
KITCHENAID DISHWASHER KDTE104ESS4 Found dishwasherdoor not closing properly replace latch still not closing satisfactory but working at this time Per customer accidentally tip door with foot spoke to Bruce tech support not a product defect . Door looks like it needs to be replace tweak and hinges right side of frame minor kink .
Near Paso Robles, CA 93446
George
Job Details: 09/20/2018
frigidaire refrigerator FGHC2331PFCA Found refrigerator error sy. Ef means bad fan motor ok to order part . Office to call customer wen part in.; ordrng 1 242290001 (motor-blower), Installed new fan motor retested check out ok complete no dents or dings cause by tech.
Near Los Angeles, CA 91307
Kenneth
Job Details: 09/20/2018
whirlpool microwave WMH53520CH5 Intermittent open close door error. Replaced all three switches with truck stock WPW10156813 (INTERLOCK) WP8206419 (INTERLOCK) 3 W10727360 (MICROSWITCH)s and tested unit. Unit is working properly. Customer approves unction at this time. No dents dings or blemishes on or a round unit caused by technician. Quoted and collected in full.
Near Los Angeles, CA 91364
Kenneth
Job Details: 09/20/2018
jennair refrigerator JFC2089HTW2 Customer informed of frost building in fridge. At the time of service found no frost anywhere. Informed customer that everything checked good. No air leaks found. Everything is working properly. Customer approves function and will call back if problem continues.
Near Beverly Hills, CA 90210
Kenneth
Job Details: 09/20/2018
kitchenaid refrigerator KRFF507ESS01 Installed drip oanand cover evap and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91423
Kenneth
Job Details: 09/20/2018
KITCHENAID REFRIGERATOR KRFC704FSS00 ound unit only filling half way and leaking through ice maker causing ice to build huge ice blocks in ice compartment. Removed and replaced ice maker and water valve. Tested unit unit is working properly no leaks. No dents dings or blemishes on or around unit caused by technician. Customer concerned about seal around the ice container might be the cause of 5e melting and freezing. Informed customer that the gapping wasn’t significant enough. To give this repair a shot and if it continues to leak and freeze like it is we will replace ice container door and door chute.
Near Tulare, CA 93274
Enrique
Job Details: 09/20/2018
whirlpool refrigerator WRF993FIFM00 Replaced the FC door gasket and ice maker . All functions checked normal at time of service . No leaks .
Near Visalia, CA 93291
Enrique
Job Details: 09/20/2018
maytag washer MVWB835DW0 lid lock blinking . Found f5e3 = lid lock fault . Installed new latch . Performed calibration , ran a quick wash cycle test . All functions checked normal at time of service . No leaks .
Near Huron, CA 93234
Enrique
Job Details: 09/20/2018
frigidaire dishwasher FFHT2032TP1 RC not cooling . I found the evaporator fan motor was obstructed by ice . I removed the ice . The fan motor and all components checked normal . No leaks .
Near Coalinga, CA 93210
Enrique
Job Details: 09/20/2018
whirlpool dishwasher Customer says unit not powering on. Incoming voltage to control 120 volts . I will need the central electric , console and switch .; ordrng 1 WP8269209 (switch) and 1 WP8534833 (panel-cntl) and 1 WP8564543 (cntrl-elec), eplaced the wire harness and thermal fuse . All functions checked normal at time of service . No leaks .
Near Visalia, CA 93292
Enrique
Job Details: 09/20/2018
whirlpool refrigerator WRF560SEYM05 freezer leaking . I found the evaporator was frosting up . I replaced the thermistor , damper and thermal fuse wire harness . All functions checked normal at time of service . No leaks
Near Santa Maria, CA 93455
James
Job Details: 09/20/2018
maytag washer MVWC425BW1 Replaced gear case. Calibrated unit and tested unit. Passed all tests. Unit is working as intended. No dents, dings, or blemishes on or around unit caused by tech.
Near Santa Maria, CA 93458
James
Job Details: 09/20/2018
AMANA REFRIGERATOR ABB1921BRWOO Refrigerator not reaching proper temp. Replaced WPW10594330 (CONTROL) 12002355 (THERMISTOR KIT) WPW10292244 (HARNS-WIRE) cnfrmrd a WPW10503278 (CNTRL-ELEC) WPW10594330 (CONTROL) 12002355 (THERMISTOR KIT) WPW10292244 (HARNS-WIRE) WPW10503278 (CNTRL-ELEC) and tested unit. Unit is functioning as intended at this time. Unit cooling. Job Complete.
Near Santa Maria, CA 93458
James
Job Details: 09/20/2018
whirlpool dryer WGD7300DW2 Dryer making rumbling noises due to bad support rollers. Ordering dryer repair kit; ordrng 1 4392065 (dryer repair kit), Installed dryer kit and tested unit. Unit now functions as intended. No dents, dings, or blemishes on or around unit caused by tech.
Near Santa Maria, CA 93455
James
Job Details: 09/20/2018
whirlpool refrigerator WRX735SDBM00 Changed out icemaker and tested unit. Icemaker is functioning as intended. Ordering new handles for fridge door and freezer door. Mounting screws stripped on fridge door and freezer door bent and not aligning to door properly; ordrng 1 W10827046 (handle,door (ss)) and 1 W10827047 (handle), eplaced handles. Unit functioning as intended. No dents dings or blemishes on or around unit caused by tech.
Near Santa Ynez, CA 93460
James
Job Details: 09/19/2018
maytag washer MVWB835DC3 Found unit with water let leaking into housing and continually dripping into tub due to stuck solenoid. Ordering new inletandhousing complete will return; ordrng 1 W11172234 (HOUSING), Replaced housing and tested unit. Unit now functions as intended with no leaks. No dents, dings, or blemishes on or around unit caused by tech.
Near Sanger, CA 93657
Timothy
Job Details: 09/19/2018
amana washer NED4655EW1 Unit is covered with sand and dust from dirt being introduced into the dryer from the washed clothing(I presume) and the vent being crushed. The customer was instructed to replace the vent last visit when the element was warped( This is usually caused by vent restrictions as well) . This visit the exhaust heat fuse, the fuse that opens when there is unsafe heat build-up in the exhaust, is open and the vent is still in poor condition. Noted the cord and outlet are both discolored from heat. This is usually a poor connection . Replacement of the outlet and cord is recommended to avoid damage to the home or appliance. The unit will keep having the same issues until the customer follows directions given to them by the techs being sent out to repair the unit and advise them on usage and maintenance responsibilities . Replaced heat fuse, unit is operating but is still noisy because of how dusty and sandy it is. Drum, motor and blower, support wheels and idler
Near Sanger, CA 93657
Timothy
Job Details: 09/19/2018
maytag washer MVWX655DW1 Installed parts. 2x gearcase, 1x control, actuator,cam,belt,hub . Noise stil present. Called Supervisor. Told he would pass this unit on to WP for evaluation
Near Sanger, CA 93657
Timothy
Job Details: 09/19/2018
WHIRLPOOL WASHER MVWB765FW1 Inspected unit and found 0-3(overload),5-4(lid not opened between cycles),2-1(stuck key). Ran a service test. Unit passes test without fault. Per the tech manual this is from the load exceeding the weight limit or mechanical binding. I do not detect any binding or anything between the drum and basket. Ran through a service test, calibrated unit. fill ,loosely, no more than 2/3 the depth of the basket and to use no more than 2 tablespoons of ‘he’ detergent. (One pod). Unit checks ok and is operating as designed.
Near Sanger, CA 93657
Timothy
Job Details: 09/19/2018
whirlpool dryer WED8000DW Inspected unit and found an item has stuck in the blower. Removed item and tested. Unit operating normally.
Near Fresno, CA 93711
Ian
Job Details: 09/19/2018
kitchenaid refrigerator KRMF706EBS Tech found an excess of frost in fresh food evaporator, causing poor air circulation to icemaker. Thermostats and fan test good and issue does not appear to be from component failure. Removed frost from outside of evaporator cover. Advised customer that a full defrost will be needed in order to safely restore calling function to unit. Advised customer to turn cooling off and leave doors open for up to a 24 hour. In order to allow ice to melt naturally. This will restore airflow and cooling functionality.;
Near Clovis, CA 93611
Ian
Job Details: 09/19/2018
frigidaire refrigerator LFHB2751TF2 Tech found that Icemaker fill tube grommet was bent over and directing icemaker water outside of the ice chamber. Cleared existing ice build up and adjusted grommet. Tested in icemaker Fill test 55. No further leaks and unit now tests good.
Near Sanger, CA 93657
Ian
Job Details: 09/19/2018
ge refrigerator GFD28GELDS Tech found icemaker was outside of top side mounting bracket, and slanted forward. Causing water to drip out of dispenser door and ice to build up inside bucket area. Likely from manufacturing error. Icemaker fill cup could not be properly aligned due to two pieces of expanding foam insulation blocking it from sitting properly. Trimmed off excess pieces of foam insulation, and reinstalled icemaker. Cleared ice build up and unit now tests good with no leaks or damage to home.
Near Fresno, CA 93737
Ian
Job Details: 09/19/2018
maytag washer MVWC565FW0 Tech found f8e1 long fill error stored. Cold fill pressure was extremely low. This will cause the unit to stop and displayed error code during the rinse cycle. Flushed out water hoses and cleaned filter screens. Retested and unit now tests good. Customer is concerned with white flaky substance in the drum. This substance appears to be build up as it can be seen through The bottom of the transparent outer drum. Advised customer to use cleaner to attempt to remove drum build up. Unit otherwise tests good
Near Fresno, CA 93727
Ian
Job Details: 09/19/2018
frigidaireFound that black line voltage wire had small cut and melted wire cap. Repaired wiring and unit now tests good.
Near Fresno, CA 93725
Ian
Job Details: 09/19/2018
whirlpool refrigerator WRX735SDHZ00 Customer states unit will sometimes not dispense water or ice, and door alarm will go off at random. Found left fresh food door switch does not activate reliably. Replaced with updated switch and unit now tests good. ; used 1 12002646 (LIGHT SWITCH)
Near Clovis, CA 93611
Ian
Job Details: 09/19/2018
kitchenaid microwave KHMS2056SSS2 shorted keypad causing controls to be unresponsive and no operation of the unit. After power reset controls briefly became responsive but glitched visibly and then became unresponsive. Repairing this issue requires replacement of door. Door is available but is too expensive to consider repair. Customer declined repair at time of visit.
Near Fresno, CA 93711
Ian
Job Details: 09/19/2018
whirlpool washer WFW92HEFW0 Tech found automatic detergent dispenser float was broken out of place. Causing detergent to leak out of dispenser. Replaced W10862190 (DISPENSER) and ran cycle diagnostics. Unit passed all diagnostic tests, but during the course of testing it appears the customers detergent produces a bit more suds than usual. Advised customer that if rinsing performance does not improve then she may need to switch detergents. Unit otherwise tests good with no leaks or damage to home.
Near Fresno, CA 93710
Chris
Job Details: 09/19/2018
kitchenaid refrigerator WRT111SFDM02 On return visit replaced wire harness and freezer compartment. Also Did A liner repair inside the freezer compartment. Cleared drain line tested all functions everything checks out good. Job complete
Near Clovis, CA 93619
Chris
Job Details: 09/19/2018
whirlpool refrigerator WRX988SIBM03 Temperature concerns inside the Refrigerator compartment also LED lights are flickering. Upon arrival I found coil to be iced up in refrigerator compartment. Causing temperature issues due Restricted airflow.Also thermistor needs to be swapped out for a more Accurate one. Customer scheduled for next Tuesday 10 to 12. Will Use some of the parts listed on return visit.; ordrng 1 W10843055 (cntrl-elec) and 1 W10902214 (thermistor), replace control board in back of refrigerator Also changed out fan motor with new style Thermistor. Freezer light is now functioning properly. Replaced all shelving and drawers. All functions tested good. Job complete
Near Clovis, CA 93619
Chris
Job Details: 09/19/2018
Customers issue having temperature concerns inside the Refrigerator compartment also LED lights are flickering. Upon arrival I found coil to be iced up in refrigerator compartment. Causing temperature issues due Restricted airflow.Also thermistor needs to be swapped out for a more Accurate one. Customer scheduled for next Tuesday 10 to 12. Will Use some of the parts listed on return visit.; ordrng 1 W10843055 (cntrl-elec) and 1 W10902214 (thermistor) On today’s visit replace control board in back of refrigerator Also changed out fan motor with new style Thermistor. Freezer light is now functioning properly. Replaced all shelving and drawers. All functions tested good. Job complete.
Near Fresno, CA 93720
Christian
Job Details: 09/19/2018
whirlpool refrigerator WRS571CIDM01 Found condenser fan motor shroud to be broken also fan blade and motor are now defective also back roller has somehow broke off causing cabinet to be way out of whack. Also relay on main control board is Defective causing multiple issues. Leaving compressor at customers home In their garage. Talked with Rich at the shop he is ordering the remainder of the parts I need to complete this job out. Informed customer it’s going to be at least 7 to 10 days out and also I left refrigerator unplugged since there’s no food in it anyways and not working. replaced compressor and also condenser fan motor shroud and blade and all other parts listed. Put system into a vacuum and then added 5 ounces of R-134 A Refrigerant. Compressor kicked on all functions tested good refrigerator is now cooling. Job complete
Near Biola, CA 93606
Irvin
Job Details: 09/19/2018
maytag washer MVWX655DW1 Customer says unit is not finishing cycles. Found weak suspension, failed actuator, and pressure sensor errors. Replaced components and ran calibration, passed. all operations normal. Used W11116592 (CNTRL) W10913953 (Actuator) W11130362 (SUSPENSION)
Near Kerman, CA 93630
Irvin
Job Details: 09/19/2018
whirlpool refrigerator GZ25FSRXYY2 Customer reports the IM area is leaking causing IM to not operate. Found frozen water in the bucket, and IM motor head. No water in the mold. IM will not advance or fill. Replacing IM and valve. ; ordrng 1 W10882923 (icemaker) and 1 WPW10498990 (valve-inlt), replaced failed IM, powered unit. Cycled and filled. All ops normal.
Near Kerman, CA 93630
Irvin
Job Details: 09/19/2018
whirlpool dryer WED7300DW1 On arrival ran unit heater activated, then terminated would not deactivate. The unit is not drying only error code F4/E4- Restricted vent. Cleared and tested, No heat. Relay no power to element. Replacing control ; ordrng 1 W10802078 (cntrl-elec), eplaced failed main control, retained failed component. Completed install of new control, powered and test good. Unit heating properly.
Near Madera, CA 93637
Irvin
Job Details: 09/19/2018
roper dryer RED4516FW0 Customer says unit takes long time to dry. New home. Found exhaust partially blocked, luver was blocked, not allowing air to escape. Removed obstruction. All operations normal.
Near Madera, CA 93637
Irvin
Job Details: 09/19/2018
whirlpool refrigerator WRS325SDHB01 The units dispenser for water is not operating. Some partial freezing in fresh food. Found the inlet valve failed. The dampner won’t close. Replaced components powered and test, all ops normal. Used W11236848 (Diffuser) WPW10179146 (VALVE-INLT)
Near Hilmar, CA 95324
James R.
Job Details: 09/19/2018
kitchenaid microwave KMHS120EBS1 Door is cracked in multiple spot. Unit needs door; ordrng 1 W11038380 (door/mw) Removed and replaced door. Unit working properly.
Near Delhi, CA 95315
James R.
Job Details: 09/19/2018
kitchenaid refrigerator KRMF706EBS01 Unit door is scratched. Replaced door W10815677 (DOR-FIP BL). Unit working properly
Near Atwater, CA 95301
James R.
Job Details: 09/19/2018
whirlpool washer WFW5090GW Unit is not responding to any control. Control is getting power. Unit needs a new control.; ordrng 1 W10863519 (console), Removed and Replaced timer. Unit working properly.
Near Modesto, CA 95356
Cruz
Job Details: 09/19/2018
frigidaire dishwasher FBD2400KS unit will not drain, i then tested unit a found pump not turning on, removed kick plate and found wire at pump to be brunt out, cut off brunt wire and spiced use connector and tested unit in a drain cycle, it drain unit is working as designed.
Near Merced, CA 95341
Cruz
Job Details: 09/19/2018
maytag dryer MEDB835DW4 Customer states unit leaves lint on clothes, I checked for codes found none, checked ducting and found ducting to be clogged lint, found lint screen to be filled with lint as well, instructed customer to shorten ducting, how to clean lint screen, how to load unit, referred customer to read use care guide, unit is working as designed.
Near Ceres, CA 95307
Cruz
Job Details: 09/19/2018
MAYTAG DRYER MED9700SQ0 Inspected and tested unit. Found unit not turning on, tested for voltage at wall outlet and found 240AC, tested thermal fuse and found it to be good, removed top cover and inspected cntrl elec and found relay to be burnt, unit is OOW customer paid for service Part(wp8546219 cntrl elec) unit is now working as designed.
Near Ceres, CA 95307
Cruz
Job Details: 09/19/2018
whirlpool refrigerator WRF535SIMBM00 Icemaker is not cycling. It is getting power. Unit needs new icemaker ; ordrng 1 W10884390 (icemaker), nstalled new parts (ice maker, valve) into unit. Water filled mold, I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working as designed.
Near Manteca, CA 95336
William
Job Details: 09/19/2018
maytag washer MHW8000AW0 Found erratic dispenser operation, Replaced dispenser assembly W10842325 (DISPENSER), ran diagnostic cycle, unit operating as designed.
Near Modesto, CA 95358
William
Job Details: 09/19/2018
maytag washer MVWX655DW1 Found code for slow drain, Found unit not pumping properly, slow drain, weak pump, ordered drain pump.; ordrng 1 W10876600 (drain pump), Found pump impeller warn down , Replaced drain pump, cleared codes, ran self diagnostic, tested okay.
Near Riverbank, CA 95367
William
Job Details: 09/19/2018
AMANA DRYER NED4655EW1 Found 1 30 amp breaker open, reset breakers, dryer heating ok,checked air flow from unit, instructed customer to clean lent from exhaust vent of dryer.
Near Riverbank, CA 95367
William
Job Details: 09/19/2018
MAYTAG DISHWASHER MDB7609AWB2 Found panel anchors broke off , latch sticking, wheels missing, Replace panel, handle ,lower rack wheels assy and door latch , ran test cycle , tested Okay. used 1 W10811155/panel-cntl 1 Wpw10205889/handle 1 Wpw10404412/latch-door 4 Wpw10261335/wheels
Near Manteca, CA 95336
William
Job Details: 09/19/2018
WHIRLPOOL DISHWASHER WDTA50SAHZ0 Checked for codes, no code found, ran diagnostic cycle, checked heater function, instructed customer on having a airgap plumbed to unit, using rinse aid, cleaning filter, using booster with soap, soap usage, unit operating as designed.
Near Riverside, CA 92505
Kevin
Job Details: 09/19/2018
roper dryer RGD4516FW0 Unit making loud noise during operation. Found failed drum rollers. Removed and replaced rollers, belt and idler pulley with repair kit. Tested unit. All tests good. Used 1 4392065 (repair-dyr)
Near Moreno Valley, CA 92553
Kevin
Job Details: 09/19/2018
maytag washer MHW3505FW1 Unit giving error code for pressure switch fault. Removed and replaced pressure switch. Tested unit. All tests good. ; used 1 W10448876
Near Nuevo, CA 92567
Kevin
Job Details: 09/19/2018
kitchenaid dishwasher KDTM354EBS3 Door not closing properly and hitting on right side. I found door had jumped off of hinge on right side. I reattached door to hinge and tested. All tests good.
Near Perris, CA 92571
Kevin
Job Details: 09/19/2018
whirlpool refrigerator WRX735SDBM04 Unit not dispensing water. I removed water filter and put the filter bypass in and dispenser now working. Customers water filter is plugged up. Instruct customer to replace water filter. Unit tests good
Near Riverside, CA 92506
Kevin
Job Details: 09/19/2018
maytag washer MVWB765FW0 Unit not filling and giving LF error code. Found failed fill valve. Removed and replaced fill valve W11172234. Tested unit. All tests goood.
Near San Bernardino, CA 92408
Kevin
Job Details: 09/19/2018
whirlpool washer WTW5000DW0 Customer stated unit stopped mid cycle. I found loose fan blade on top of motor causing speed faults. Removed motor and corrected fan blade. All tests good.
Near San Bernardino, CA 92410
Kevin
Job Details: 09/19/2018
WHIRLPOOL REFRIGERATOR WRT518SZFM00 Customer refrigerator ff section not cooling found damaged evap cover and fan not running will order parts ; ordrng 1 W10875836 (cover-evap) and 1 WP2315539 (motor-evap), Removed and replaced foam duct in freezer. Tested unit, all tests good. Customer had lost screws for back panel. I put some extra screws in but customer will put screws on when they find them.
Near San Bernardino, CA 92404
Kevin
Job Details: 09/19/2018
whirlpool refrigerator WRSA15SNHZ00 Customer upset with gaping between liner and cabinet. I offered to silicone gaps per service pointer, customer declined. Customer concerned with condensation in RC. I explained a little condensation is normal and siliconing gaps could help a little. Door handle is loose, tightened handle. Door gaskets seal properly. Customer wants new unit and is unhappy with unit. Customer wants to take to store about exchange.
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 09/19/2018
whirlpool refrigerator MSS26C6MFZ00 ice buildup in freezer. Found temps set to high for both compartments causing condensation for ice buildup. Set temps and customer to
Near Upland, CA 91786
Tyler
Job Details: 09/19/2018
kitchenaid oven KEBS247DWH10 Customer states unit is not responding. Has error code F2 for stuck key. Both main control and user interface have been discontinued. No further repairs can be done at this time.
Near La Verne, CA 91750
Tyler
Job Details: 09/19/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM00 Customer states ice bin will not come out and auger motor will not turn. Ice maker has leaked and froze the bin in place. Ordering ice maker and ice bin in stock. Customer will defrost and have bin removed before return.; ordrng 1 W10882923 (icemaker) and 1 W11185686 (ICE BIN), Removed and replaced ice maker and bin. Tested all works good at this time.
Near Glendora, CA 91741
Tyler
Job Details: 09/19/2018
kitchenaid cooktop KGCU467VSS02 Customer states when more than more burner is on the flames get smaller. Removed gas line and found that unit seems to have gas pressure. Removed and replaced regulator W11106948 (regulator) found pipe dope blocking flow. Tested all works good at this time
Near Azusa, CA 91702
Tyler
Job Details: 09/19/2018
kitchenaid refrigerator KRFC300ESS01 Customer states ice maker is not working. Found ice maker not cycling. Removed and replaced ice maker W10884390 (icemaker) . Also found low water flow. Customer to replace water filter.
Near Ontario, CA 91764
Tyler
Job Details: 09/19/2018
whirlpool washer WTW5000DW0 Customer said it would not spin out towels. Cycle tested unit all works good at this time. Customer to try and ball up towels and wash. All works good at this time.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 09/19/2018
whirlpool microwave WMH31017FW0 Customer states microwave has no power. Found open door switch. Removed and replaced micro switches and thermal fuses. Tested all works good at this time.; used 2 W10138793 (FUSE), and 3 W10727360 (MICROSWITCH)
Near Fontana, CA 92337
Tyler
Job Details: 09/19/2018
maytag washer MVWB835DWO Customer states the unit is making noise and will not wash on heavy load. Found stator is hitting the drain pan. Lifted machine legs to clear pan. Cycle tested all works good at this time.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 09/19/2018
WHIRLPOOL OVEN KMBP100ESS01 Customer states unit is not preheating to set temp. Found customer was not aware that convent bake will automatically deduct 25 degrees from set temp. Tested all works good at this time.
Near West Covina, CA 91791
Francisco
Job Details: 09/19/2018
whirlpool refrigerator WRF989SDAM00 Removed and replaced parts listed, pulled vacuum unit held vacuum. Recharge to specs on data plate. Also installed adapter for moisture issue on rear wall. Found water leak on filter head line also repaired leak. Unit working as intended. Please schedule as soon as part arrives. (in putting unit together, found that the escutcheon tabs were cracked and not holding it in place),; ordrng 1 WPW10553630 (escutcheon), Removed and replaced part listed. Unit now working as intended.
Near Monrovia, CA 91016
Francisco
Job Details: 09/19/2018
KITCHENAID MICROWAVE KMHS120ESS2 Checked unit found cavity light staying on. Inspected further and found a broken monitor switch on unit, Removed and replaced part listed, tested ops unit working as designed. Advised customer on how to properly close door. Collected service call fee,part, and labor. used 1 W10727360 (MICROSWITCH)
Near Pasadena, CA 91101
Francisco
Job Details: 09/19/2018
whirlpool washer WTW8000DW5 Checked unit found error code f8 e 6 Unitncreated code by leaving lid open when there was water present in the tub of the washer. Cleared code and ran verifying cycle test 51 unit ran with no issues. Leveled front legs and performed spin with clothes and without and found no issues. Only abnormal noise found was vibration from hanger leaning on washer on the right side. Removed hanger and informed customer that loose items like this will vibrate agains cabinet. Instructed customer on proper loading technique as well. Unit is working as intended.
Near Pasadena, CA 91101
Francisco
Job Details: 09/19/2018
whirlpool dryer WGD8000DW4 Customer stated unit was not fully drying on sensor dry at times. Entered diagnostics found no error codes. Performed moisture bar sensor test unit is sensing moisture. Adjusted customer focused dryness level. Also informed customer she needs to do full loads to ensure garment is making contact with sensor bars in order for dryer to sense the humidity in her clothes. Asked to run a few loads and report any issues.
Near Simi Valley, CA 93063
Aaron
Job Details: 09/19/2018
whirlpool refrigerator Unit right side freezer door was not shutting and sealing up , found the kick plate was off and up just enough to keep the freezer door from sealing up correct , reinstalled kick plate on the bottom unit now seals up good , advised customer to be aware of it next time we will have to charge for this issue
Near Simi Valley, CA 93063
Aaron
Job Details: 09/19/2018
maytag dryer MGDC215EW2 Dryer timer is not advancing on its own needs new timer, replaced the timer PW10185981 (TIMER) tested operations normal now.
Near Oxnard, CA 93036
Jesus
Job Details: 09/19/2018
whirlpool refrigerator WRF990SLAM00 Customer states that unit is not cooling. Checked unit and found the high temperature. Removed back cover and found the compressor too hot and dye on drain pan. Removed back cover and compressor, filter dryer. Removed drawer and evaporator cover. Cut copper lines and installed evaporator. Assembled fresh food section. Installed new compressor and filter dryer. Pulled vacuum and charged the unit. Unit is woking as designed. Used 1 W10276644/compressor 1 W10917531/evap.
Near Ventura, CA 93003
Jesus
Job Details: 09/19/2018
whirlpool refrigerator WRT111SFDM03 Customer states that unit evap cover icing up. Checked unit and removed cover found frost in the return vent also to seal liner. Ordered parts; ordrng 1 8201711 (adhesive) and 1 W10261263 (deflector) and 1 WP2163777 (blade-fan), Removed back cover and installed new fan blade. Assembled unit and seal the liner on both compartments. Unit is now working as designed.
Near Camarillo, CA 93012
Jesus
Job Details: 09/19/2018
whirlpool dryer WET4027HW0 Customer states that unit is not heating. Checked unit and unit not heating. Shut off breaker and tested outlet. Unit is getting power from L1 to neutral 118 vac, L2 to neutral 118 vac, from L1-L2 0 volts. Electrical need to be repair before doing any further testing.
Near Camarillo, CA 93012
Jesus
Job Details: 09/19/2018
maytag washer MVWC565FW1 Customer states that fabric dispenser leaking. Checked unit and ran diagnostics found error codes. Ran manual testing and automatics test. Customer instruct on soap usage and maintenance. Customer has filtration system installed advised him not to use too much soap. Unit is woking as design. F2-E1. Stuck keyF0-E2. Over-suds condition detected.
Near Camarillo, CA 93012
Jesus
Job Details: 09/19/2018
whirlpool washer WFW75HEFW0 Customer states that unit was not turning on. Upon arrival customer states that unit is now powering on. Ran diagnostics and found error code. Looked up error code on tech sheet and was not listed. Called techline to document. Ran diagnostics and and passed. Advised customer have unit on its own dedicated circuit . Removed back panel and visually inspected rotor and stator. Unit is woking as designed.
Near Thousand Oaks, CA 91362
Jesus
Job Details: 09/19/2018
whirlpool dryer WGD5000DW3 Customer states that unit heats too much. Checked unit and ran timed dry cycle. Found the vent outside clogged. Removed exhaust vent screen from outside. Cleared out and assembled unit. Unit is now working as designed.
Near Thousand Oaks, CA 91362
Jesus
Job Details: 09/19/2018
whirlpool washer WTW5000DW1 Customer states that unit is making noise, checked unit and ran diagnostics no error codes found. Ran manual and automatic tests. Unit is woking as design. Customer's concern was when unit was shifting from agitating to spin.
Near Glendale, CA 91205
Raymond
Job Details: 09/19/2018
WHIRLPOOL WASHER WTW7500GC0 Upon arrival customer stated a high pitch noise when in the last 13 minutes. This is when the basket is spinning at its fastest. Load tested machine and found the whole room shaking, customer has raised foundation and vibrations are being transferred to dryer and shelves causing items to rattle together making an array of noises. Unit functions as designed at time of service.
Near Los Angeles, CA 91316
Raymond
Job Details: 09/19/2018
kitchenaid microwave KMHC319ESS0 Upon arrival customer stated door won’t shut and the door interlocks looked different to her. The lower interlock had fallen into the closed position. Removed access panel and reset interlock. Tested unit unit functions as designed.
Near Santa Clarita, CA 91355
Billy J.
Job Details: 09/19/2018
whirlpool dishwasher WDF520PADW7 Upon arrival customer stated unit not drying and unit leaving film on dishes no error codes on unit found customer was using wrong soap and rinse aid. instructed customer of proper use and care also found loose connection on heater resecured. retested good, job complete.