Near Tulare, CA 93274
Enrique
Job Details: 09/21/2018
maytag washer MHW5500FW1 Customer states door latch light blinking , not starting the cycle . Found lid lock error . Installed new latch WPW10443885 (LATCH) . All functions checked normal at time of service . No leaks .
Near Arroyo Grande, CA 93420
James
Job Details: 09/21/2018
whirlpool dryer WGD87HEDW Unit has worn pulley and support wheels. Ordering dryer repair kit. ; ordrng 1 4392067 (dryer repair kit), Installed repair kit and tested unit. Unit now functions as intended. No dents, dings, or blemishes on or around unit caused by tech. Job complete.
Near Arroyo Grande, CA 93420
James
Job Details: 09/21/2018
whirlpool refrigerator WRX988SIBM03 Registered with Techline. Was told to defrost, check fan function and check thermistor placement. Adjust for full contact. Sr# 7722992956 JK. Customer stated unit making loud noises and ice in crisper. Found ice in crisper and fresh food compartment. Removed back panel and found evap fan with ice buildup making loud noises. Defrosted compartment with steamer. Adjusted thermistor for better contact. Reassembled unit and unit is functioning as intended. No loud noises and no obstructions in air flow path. Job complete.
Near Santa Maria, CA 93454
James
Job Details: 09/21/2018
KITCHENAID RANGE KOSC504ESS00 Found unit with black flakes in bottom of oven. Found paint on back of fan cover coming offend being blown around by fan. Ordering new fan cover. ordrng 1 WPW10160821 (cover-fan), Replaced fan cover. Unit is complete and functioning properly at this time. No dents, dings, or blemishes on or around unit caused by tech
Near Santa Maria, CA 93458
James
Job Details: 09/21/2018
whirlpool refrigerator WRT138FZDW00 Found unit plugged and defrosted. Customer stated that fan in freezer making loud noises due to ice buildup. Ordering new evap fan and blade. ; ordrng 1 W10884375 (contrl-box) and 1 WP2163777 (blade-fan) and 1 WP2315539 (motor-evap), Replaced parts and unit is functioning as intended. No dents, dings, or blemishes on or around unit caused by tech. ; Job Completed.
Near Santa Maria, CA 93458
James
Job Details: 09/21/2018
whirlpool range WFG515S0EW1 Found unit with blank controls panel. Tested burners and found power to the unit. Ordering new cntrl-elec. did not reschedule due to part availability. ; ordrng 1 WPW10348710 (cntrl-elec), Installed cntrl-elect. Plugged in unit and design board sparked. Ordering new boards. Did not reschedule due to part availability ; ordrng 1 W11162730 (DSI) and 1 WPW10348710 (cntrl-elec), Replaced dsi and cntrl-elec. tested unit and unit functions as intended. No dents, dings, or blemishes on or around unit caused by tech.
Near Selma, CA 93662
Timothy
Job Details: 09/21/2018
whirlpool refrigerator WRF555SDHV01 The customer is just having a hard time getting it to dispense. Currently the unit is dispensing normally.previously I have already called WPTS about this issue and followed their directions. Currently the Unit checks ok. No leaks noted. Explained to the customer that I could not duplicate the problem. The customer flipped out and dropping F bombs as if that was going to make things better. I lost interest in this customer when he stopped showing me the common decency and respect you would if you were mature enough to do so. Handed customer a card and went and helped someone with better social skills. Called WPTS ( 7722878860) to document the customer and refuse service.
Near Caruthers, CA 93609
Timothy
Job Details: 09/21/2018
frigidaire refrigerator LFSS2612TF nit has a very low water flow through the unit. Found the IM has hollow cubes. This is indicative of a low water flow. Replaced IM because it has been damaged by small hollow cubes. Customer must purchase and install a new filter for the ice and water features to work correctly. Shut off IM to avoid damaging this one too. Showed customer how to turn ice back on.
Near Kingsburg, CA 93631
Timothy
Job Details: 09/21/2018
FRIGIDAIRE REFRIGERATOR LGHB2869TF Customer states the deli drawer does not open and close well. Removed drawer and found the roller, which is affixed with double sided tape, out of alignment. Reset center support roller and found the drawer opens and closes ok. This is when the drawer is opened and closed from the center. If pushed from the side it will bind. This seems to just be inherent in this design and do not find any parts that would improve the operation of this drawer. Job complete.
Near Kingsburg, CA 93631
Timothy
Job Details: 09/21/2018
WHIRLPOOL WASHER WTW5800SG0 Inspected unit and found the water valves leak. Unit needs new valves.; ordrng 1 WP3979346 (valve), Installed valve tested unit. Unit operating normally. No leaks noted. Job complete.
Near Fresno, CA 93711
Ian
Job Details: 09/21/2018
whirlpool refrigerator GB2FHDXWB04 Tech found crisper drawers center support has broken plastic tab, causing it to fall off. Need center support for repair.; ordrng 1 WPW10671238 (rail-centr), Installed rail support and unit now tests good.; Job Complete.
Near Fresno, CA 93702
Ian
Job Details: 09/21/2018
maytag dryer MEDC215EW1 imer is being supplied 230 V but does not advance. At least timer from providing stock. Unit now tests good. Job complete.
Near Fresno, CA 93702
Ian
Job Details: 09/21/2018
whirlpool washer WTW4955HW0 Tech found unit unplugged for long period on arrival. Units top is not secured at time of arrival. Checked codes but none stored. Ran auto test cycle and no failures found. Lid lock works every time with no errors. Verified tachometer function and ran spin test. No abnormal movement. Cannot find any failures at time of visit. Secured top and ran calibration cycle.
Near Fresno, CA 93705
Ian
Job Details: 09/20/2018
Tech found that drain hose was placed on the floor at time of arrival. Moved the drain hose up to the utility sink nearby and tested. F8e1 Long fill error stored in board. Ran unit through diagnostic test cycle. All of units functions are working correctly. Customer then removed the drain hose and placed back on the floor as utility sink was not draining. Source of failure is that customer is Laying of the drain hose down on the floor, and allowing it to drain on the ground. The drain hoses intentionally being placed below maximum water level, which causes a siphon drain and evacuates the water from the unit, and causing the long fill error. Advised customer that drain hose must be placed above maximum water level in order for unit function. No failures otherwise. Customer states warranty provided by Aaron’s.
Near Fresno, CA 93704
Ian
Job Details: 09/20/2018
maytag washer MHW3505FW0 Found unit has defective door latch. Replaced from stock Wpw10443885/latch. Unit now tests good in auto test mode, with no leaks or damage to home.
Near Clovis, CA 93619
Chris
Job Details: 09/20/2018
WHIRLPOOL DRYER WED92HEFC0 Customer had concerns with dryer was taking a really long time to dry. Enter dryer into diagnostics received a F2-E1 error code. Cleared code and then ran dryer through a cycle noticed it had restricted airflow. Disconnected the dryer vent hose Made a huge difference with the performance of the dryer. Instructed customer needs to get the vent pipe cleaned out from rooftop. Besides that all things checked out good. Job complete.
Near Fresno, CA 93730
Chris
Job Details: 09/20/2018
whirlpool dishwasher WDF520PADM7 Customers issue is that dishwasher was not functioning. First checked for proper function could not get it to do anything pulled kickplate checks for voltage I did not have any.Went to electrical panel outside breaker was not tripped. Customer is having issues with electrical panel and outlets dishwasher is functioning like it should. Ran dishwasher through all functions by running it on a different power circuit everything tested good. Job complete.
Near Clovis, CA 93619
Chris
Job Details: 09/20/2018
whirlpool oven KODE300ESS02 Call arriving at the customers home customer stated unit would not turn on or operate found counsel to be bad needing to replace; ordrng 1 W11087457 (console), On today’s visit found control board to be bad and also console . Pulled double oven out with my oven dolly to access board. Installed new parts turned power back on tested for proper functions everything checks out good Oven is now functioning properly. Job complete.
Near Clovis, CA 93619
Chris
Job Details: 09/20/2018
WHIRLPOOL DRYER MCG8000AWW Customers issue Was dryer drum was not turning. Found dryer belt to be broke off. Remove from panel to access drum removed old belt and installed new one. Cleaned all buildup Lent. Reinstalled front panel. Tested for proper function everything checks out good.
Near Fresno, CA 93737
Chris
Job Details: 09/20/2018
whirlpool washer WTW8040DW4 Not quite sure what the customers complaint was. What I did notice and find out finally is that they bought it damaged from Lowe’s and Lowe’s said if there’s any problems that we would fix it. If you look at my pictures it looks like it’s been dropped I tried to straighten it up as good as I could as far as the frame goes. Had to make adjustments to the latch because it was losing out of place. I then entered Washer into diagnostics and ran test 52 and test 51. All functions tested good. Job complete
Near Fresno, CA 93722
Irvin
Job Details: 09/20/2018
WHIRLPOOL REFRIGERATOR WRX986SIHZ00 Removed power installed condenser shroud. Motor and pan cover. Powered all ops normal.
Near Fresno, CA 93703
Irvin
Job Details: 09/20/2018
WHIRLPOOL DISHWASHER WDT730PAHZ0 The unit is leaking. The drain hose has a couple small pin hole leaks. The leaks on the left side, from the hose. ; ordrng 1 WPW10545278 (hose-drain), Replaced drain hose. Completed assembly, ran unit. Drained unit passed unit emptied and no leaks all ops normal.
Near Los Banos, CA 93635
Irvin
Job Details: 09/20/2018
WHIRLPOOL DRYER WED8740DW1 Replaced control. Started unit heated for 2 minutes failed. All thermostats good torn down unit element is failed. Need element. ????; ordrng 1 WP8544771 (element), Replaced failed element. Completed assembly, no issues. Unit heats, all ops normal. ; Job Completed
Near Kerman, CA 93630
Irvin
Job Details: 09/20/2018
whirlpool refrigerator GD5DHAXVY05 Noise from the fresh food section, ice buildup in the FREZER, on floor. Found the fresh food switch not depressing all the way causing gaping. Replaced switch, door seals properly. All ops normal.
Near Merced, CA 95341
James R.
Job Details: 09/20/2018
maytag washer MVWC416FW1 Unit has A bent shaft on the bottom of gear case I need to order a gearcase; ordrng 1 W11035747 (gearcase), Replaced all parts. Calibrated unit. Unit working properly.
Near Merced, CA 95340
James R.
Job Details: 09/20/2018
whirlpool oven WFG515S0EB1 Unit had a f5e1 error code. Found latch to be stuck. Unit needs new latch; ordrng 1 W10078370 (rod-latch), Replaced rod. Unit working properly ;
Near Ceres, CA 95307
James R.
Job Details: 09/20/2018
whirlpool refrigerator WRF560SEYM05 Found units condenser fan to be intermittently working causing compressor to fail. Unit needs fan and compressor ; ordrng 1 W11177620 (FAN) and 1 WPW10507886 (compressor), Replaced compressor. Pulled vac. Recharged unit. Unit cooling and working properly.
Near Gustine, CA 95322
James R.
Job Details: 09/20/2018
WHIRLPOOL REFRIGERATOR WRF736SDAM12 Unit has double fill issue. Ordering control board; (as per JR, i/m overflowing with double fills shorted the i/m power module), ordrng 1 W10865870 (cntrl-elec) 1 WPW10589838 (cntrl-elec) replaced parts needed IM cycled and filled. Unit working properly .
Near Modesto, CA 95351
Cruz
Job Details: 09/20/2018
amana dryer NED4655EW1 Inspected and tested unit. Found timer not advancing through cycles, timer is stuck, heating is working fine at the moment. Ordering part timer for unit. ; ordrng 1 W10857612 (timer), Installed new part (timer) into unit. I then tested unit in a high heat cycle it heated, unit is working as designed, customer ok'd repair
Near Patterson, CA 95363
Cruz
Job Details: 09/20/2018
whirlpool dryer WGD4950HW0 unit will not turn on, test for voltage at wall outlet and found 120 AC, inspected door switch and found it to be broken, removed bad one and installed new one from SP (wpw10237959 switch door). Test unit in a high heat cycle it heated fine, customer ok'd repair. ; used 1 WPW10237959 (SWITCH-DOR)
Near Patterson, CA 95363
Cruz
Job Details: 09/20/2018
WHIRLPOOL DISHWASHER WTD780SAEM1 Customer states unit does not wash dishes, unit fills with water, water will just stay inside tub, I then installed new WPW10605057 (PUMP&MOTOR) into unit. Tested unit in a diagnostic test mode it completed wash drain dried for codes found none as well no leaks customer ok repair.
Near Patterson, CA 95363
Cruz
Job Details: 09/20/2018
whirlpool refrigerator WRX735SDBM04 unit is freezing food, drinks, inside refrigerator compartment, found water filter cover to be broken as well. Ordering parts thermistor, damper control for unit. ; ordrng 1 W10316760 (thermistor) and 1 WPW10196393 (damper control assy), Installed new parts (damper control, thermistor) into unit, I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine as designed.
Near Atwater, CA 95301
Cruz
Job Details: 09/20/2018
whirlpool washer WTW4816FW2 unit does turn on, tested voltage at wall outlet and found 120AC, customer also mentioned before unit had stopped working that the clothes will still be wet after spin cycle, ordering parts cntrl elec, actuator for unit. ; ordrng 1 W10913953 (actuator) and 1 W11170319 (CNTRL ELEC) Installed new parts into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, customer for codes found none as well no leaks
Near Winton, CA 95388
Cruz
Job Details: 09/20/2018
MAYTAG DRYER MEDX655DW0 Installed new part (seal door) into unit. I then tested unit in a high heat cycle it heated fine, cx ok repair
Near Manteca, CA 95337
William
Job Details: 09/20/2018
whirlpool dishwasher WDF330PAHS1 Found airgap plugged with. Debris, instructed customer on rinse aids, lime shine booster, soap usage, found no leaks
Near Oakdale, CA 95361
Kevin
Job Details: 09/20/2018
amana dryer NED4655EW1 ryer not ending cycle, timer not licking, Checked voltage to timer, ordered timer for unit; ordrng 1 W10857612 (timer), Unit not ending cycle, Replaced timer assy, ran test cycle, tested ok.
Near Riverbank, CA 95367
Kevin
Job Details: 09/20/2018
KITCHENAID DISHWASHER KDTE334GBS0 Replaced damaged outer door panel, reseated all connections. installed door handle. Job complete
Near Ceres, CA 95307
William
Job Details: 09/20/2018
whirlpool washer MVWB766FW1 Called WP TL regarding spin options in normal cycle, Ref #7722993499, normal cycle only has spin options max & high, for lower spin speeds you must use other cycles that allow slower spin speeds.
Near Ceres, CA 95307
William
Job Details: 09/20/2018
whirlpool washer WFW90HEFC1 Removed shipping bolts, ran self diagnostics tested ok. Customer purchased unit as is. Used unit, unit has chassis damage in the front; Job Complete.
Near Perris, CA 92571
Kevin
Job Details: 09/20/2018
WHIRLPOOL WASHER WTW5000DW1 unit was not finishing spin cycle. I put unit into diagnostic and found codes for actuator fault. I removed and replaced actuator W10913953 (actuator). Tested unit. All tests good.
Near Perris, CA 92571
Kevin
Job Details: 09/20/2018
whirlpool oven WFG540H0AS1 Bake burner not always igniting in bake. Unit has out dated burner and harness. Need to update burner and harness with new kit. Unit also will need ignitor. Ordering parts. ; ordrng 1 W10700720 (burnr-oven) and 1 WPW10324262 (igntr-oven), Removed and replaced burner kit and ignitor. Tested unit. All tests good.
Near Redlands, CA 92373
Kevin
Job Details: 09/20/2018
WHIRLPOOL DISHWASHER KUDS30CXSS1 Dishwasher dead , found open bimetallic needs bi metal service kit. Removed and replaced bi metal kit. Tested unit. All tests good
Near Bloomington, CA 92316
Kevin
Job Details: 09/20/2018
whirlpool refrigerator WRT311FZDM1 Unit not cooling in RC. I found frozen over return vents going to RC. I defrosted vents, applied silicone to gaps in cabinet per service pointer, and formed door gaskets to cabinet to prevent air leaks. Tested unit. All tests good.
Near Fontana, CA 92337
Kevin
Job Details: 09/20/2018
whirlpool refrigerator WRT541SZDW00 Removed and replaced RC door LW10646224 (dor-fip) . I heated and formed gaskets on new door. Tested unit. All tests good.
Near Fontana, CA 92336
Kevin
Job Details: 09/20/2018
whirlpool refrigerator WRX988SIBM03 Unit not cooling in RC. Found frozen over RC evaporator causing cooling loss. Failed thermistor and main control causing ice build up. Removed and replaced main control and RC evap motor with harness. Tested unit. All tests good.
Near Fontana, CA 92336
Kevin
Job Details: 09/20/2018
WHIRLPOOL REFRIGERATOR WRF993FIFM00 efrigerator not cooling not making ice ran avg temp tests found ff avg temp 42 deg frz avg temp 13 , found weak airflow through ff evap , checked version # for main control test 128 version 800 , ran test 40 compressor and dual evap test , compressor and valve working correctly, checked thermistors all ok Called Whlp tech line , tech insists probable air flow issue at ff evap cover. Installed cover unit tests good.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 09/20/2018
MAYTAG DRYER MGDC215EW2 dryer shuts off after 5 minutes. Found bad push to start switch. Removed and replaced push to start switch 1 WPW10117655 tested all works good at this time.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 09/20/2018
WHIRLPOOL MICROWAVE KEMS308SSS00 unit is giving a F6E0 error code. Communication error between the oven and microwave controls. Per tech sheet removed and replaced controls tested all works good at this time
Near Pomona, CA 91767
Tyler
Job Details: 09/20/2018
whirlpool refrigerator WRT318FZDM00 unit is developing frost in freezer. Found gap in seal for refer door. Removed doors and moved spacer to bottom. Tested all works good customer to defrost unit to remove ice
Near Glendora, CA 91740
Tyler
Job Details: 09/20/2018
whirlpool oven WFG510S0AB2 oven will preheat and then will not heat again. Preheated oven and let it cycle about 4 times. Could not replicate problem. Called trade partner team to document.
Near Upland, CA 91786
Tyler
Job Details: 09/20/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM04 things are freezing in the top shelf. Found customer blocking vent showed customer how venting system works. All works good at this time
Near Upland, CA 91786
Tyler
Job Details: 09/20/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM04 Customer states things are freezing in the top shelf. Found customer blocking vent showed customer how venting system works. All works good at this time.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 09/20/2018
WHIRLPOOL WASHER WTW5000DW1 unit makes noise in wash cycle. Found coins stuck in the wash plate causing the noise. Removed and calibrated unit. All works good at this time.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 09/20/2018
WHIRLPOOL DRYER WED49STBW the door handle is coming off. Replaced door handle W10861225 (HANDLE). Tested all works good at this time.
Near Fontana, CA 92336
Tyler
Job Details: 09/20/2018
whirlpool refrigerator WRX735SDHB00 ice maker stopped making ice. Found ice maker had jammed. Fixed and cycled ice maker all works good at this time
Near Bloomington, CA 92316
Tyler
Job Details: 09/20/2018
maytag washer MVWC565FW1 unit is not draining. Found error code for long fill. Found drain hose is not higher than machine causing siphoning and drain hose is too long over 30 feet which would cause long drain as well. Instruct customer to fix issue for machine to function properly.
Near El Monte, CA 91731
Stephen
Job Details: 09/20/2018
MAYTAG WASHER MHW5100DW0 Ran diagnostics. Had f3e1 error code. Found worn drain pump, pressure damaged from over sudsing; ordrng 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water), Replaced drain pump. Cleaned clogged air trap. Pressure sensor is working properly. Ran diagnostics. No error codes. Ran quick cycle- ok. Fills, washes, drains, rinses, & spins properly. Advised to use less detergent, run clean cycle with affresh.
Near El Monte, CA 91732
Stephen
Job Details: 09/20/2018
kitchenaid dishwasher KDFE104DSS5 Ran diagnostics. Found power to wash motor, not running. Replaced pump& motor W11085683 (Wash Motor) assembly. Fills, washes, drains, rinses, dries properly. Advised customer MUST use rinse aid for proper drying, use solid tabs or powder detergent ( no gels or liquids. Complete
Near Baldwin Park, CA 91706
Stephen
Job Details: 09/20/2018
maytag refrigerator MFI2570FEZ05 FC evaporator iced up . Ran diagnostics. Power to heater. Found open defrost heater; ordrng 1 WP12729123 (heater), Deiced evaporator ( still iced up ). Replaced defrost heater. Heater reads 28 OHMs. Ran diagnostics- ok. Unit is cooling properly at this time. Advised to allow 24 hours before loading food. Complete.
Near Los Angeles, CA 91403
Isidore
Job Details: 09/20/2018
kenmore dishwasher 665.16033402 Removed console and old thermal fuse , installed new fuse kit. Test dishwasher operation ok at this time.
Near Los Angeles, CA 90077
Isidore
Job Details: 09/20/2018
maytag washer MVWC565FW0 Found no code but user interface control W11116594 not always going to selected cycle, part ordered;1 W11116594 (cntrl-elec), Removed console and old control board, installed new control board , calibrate washer, test washer operation ok at this time.
Near Los Angeles, CA 90049
Isidore
Job Details: 09/20/2018
WHIRLPOOL RANGE PRG3010NP Removed broil igniter and installed new broil igniter. Test broil operation ok at this time.
Near Los Angeles, CA 90049
Isidore
Job Details: 09/20/2018
JENNAIR MICROWAVE JMW3430DS00 Need to order correct user panel W10713558 wrong part was ordered, Customer and I did not notice until later.;ordrng 1 W10713558 (panl-cntrl) Removed old new panel installed new panel with stainless trim. Test oven operation ok at this time.
Near Los Angeles, CA 90049
Isidore
Job Details: 09/20/2018
KITCHENAID REFRIGERATOR KRBL102ESS00 Tech line Tbor SR# 7722979636, test thermistors ok. Set temp from 5 default to 4 low fresh food temp. Program customer over filling refrigerator see SDpicture. Explained loading refrigerator she doesn’t want to accept that is proper correction, yet explained had same issue with different refrigerator same issue, and exchanged for this model. I assume same model. No problems found. trade partners Sr7722596988 Lisa doors surface rust and dents not covered called in after allotted time for deformed and cosmetic issues note this was purchased at Sears
Near Hesperia, CA 92345
Cesar
Job Details: 09/20/2018
FRIGIDAIRE RANGE LGGF3042KFH Drawer was wedged between the frame because it came off the rail. It came of the rail because the screws holding the sliders backed out and came off found 2 screws on the floor under unit reinstalled and all tested good.
Near Apple Valley, CA 92308
Cesar
Job Details: 09/20/2018
WHIRLPOOL DISHWASHER ADB1400AGW1 Found failed latch on the dispenser door will not stay closed. Also wash motor has failed has power from control but won’t run all connections checked good ; ordrng 1 W10888591 (pump and motor) and 1 WPW10428217 (dispenser) Replaced pump and dispenser unit tested good.
Near Apple Valley, CA 92308
Cesar
Job Details: 09/20/2018
maytag dryer MGDB950YG3 User interface not responding properly cycle selections are off the don’t line up to the actual selection on the dial routed for UI ; ordrng 1 WPW10338347 (console), Replaced console tested good all cycles respond
Near Apple Valley, CA 92308
Cesar
Job Details: 09/20/2018
maytag range MGR6600FZ0 To replaced flame spreader they think with heat it could be flexing and changing direction of the air flow file # 7722816149; ordrng 1 8053967 (baffle-ht), 1 8053968 (shield-ht, lwr), 1 8053969 (shield-ht), 1 WP3195097 (bottm-oven)Replaced parts unit still won’t always light when hot unit has to get restated. Contacted tech line. Tech line said none repairable.
Near Apple Valley, CA 92308
Cesar
Job Details: 09/20/2018
WHIRLPOOL REFRIGERATOR WRS571CIDM01 Replaced controls unit tested good ; job complete. Used WPW10758681 (CNTRL-ELEC) WPW10656771 (SWITCH) WP2177331 (PLASTIC-SQ Light switch Spacer)
Near Hesperia, CA 92344
Cesar
Job Details: 09/20/2018
MAYTAG WASHER MVWB765FW0 Found failed clutch has damaged control. Motor won’t run found codes for over heated motor do to control sending incorrect voltage. Clutch ohm open motor windings ohm between 8 ohm and 10 ohm motor is good ; ordrng 1 W10754448 (clutch), Replaced clutch and control unit tested good
Near Hesperia, CA 92344
Cesar
Job Details: 09/20/2018
whirlpool microwave KEMC308KSS0 Has a broken tension spring on microwave door. Imaging for this model provides the incorrect part # for the spring ordering the correct one WP4452396; ordrng 1 WP4452396 (spring), Replaced spring tested good
Near Alhambra, CA 91803
Francisco
Job Details: 09/20/2018
whirlpool refrigerator WRX735SDBM00 Checked unit and ice maker made odd noise when I jumper t&h unit also failed to fill. Tested inlet valve,ice box fan, ice box thermistor they all passed. Removed and replaced W10882923 (Icemaker) tested ops unit working as intended. Asked to allow 24 hours for ice production and asked him to report any issues. Collected service call fee,part,and labor.
Near South Pasadena, CA 91030
Francisco
Job Details: 09/20/2018
whirlpool washer MHW8200FW Pull washer and dryer forward as they are stacked, using slider to protect floor. Removed and replaced parts listed, cleared codes and tested ops unit now working as intended.
Near South Pasadena, CA 91030
Francisco
Job Details: 09/20/2018
kitchenaid refrigerator KRFC704FPS00 Removed and replaced parts listed, tucked in suction line into cavity optimized thermistor position checked gaskets and tightened all screws. Asked cx to monitor unit and report any issues. Will document with tech line Wednesday set as shop job please.;Documented with whirlpool tech line.Sr#7722995809
Near Arcadia, CA 91007
Francisco
Job Details: 09/20/2018
kitchenaid refrigerator KFCS22EVMS1 Checked unit upon arrival found cond fan motor and evap fan motor running but compressor relay was clicking off. Conducted a voltage check on start device wiring harness found 120 vac. Ohm tested compressor it passed. Removed and replaced part listed and ran unit, it started cooling, advised cx to wait 24 hours for refrigerator to reach normal operating temps again. *** cx was aggravated because another service provider came out and charged her $180 to repair unit last week or so. I informed cx it was not our company apologized and informed her she needed to pay in order for me to complete the job. Also explained how kitchen aid has different service providers and it could have been one of the other companies.**Collected service call fee, part, and labor on check #317; used 1 8201786 (START DEVICE,COMBO)
Near Arcadia, CA 91006
Francisco
Job Details: 09/20/2018
kitchenaid refrigerator KBRC36FTS02 customer stated unit is making a humming noise. Removed cover and inspected further found relay on cntrl board clicking on and off also emitting a low pitch chirping noise. After visually inspecting board found a bulging cap on board. Unit needs new control board to complete job. Customer will call in if he decides to go forward it’s repair. If he calls in please order control board kit part #W10801767.
Near Los Angeles, CA 90041
Francisco
Job Details: 09/20/2018
maytag washer MVWB765FW2 Checked unit found water valve receiving the right voltage but not working properly. Inspected water supply it is good and has good pressure, removed and replaced W11165546 (Valve), calibrated unit and verified repair by running manual test and verification cycle Test 51. Unit working as designed.
Near Los Angeles, CA 90042
Francisco
Job Details: 09/20/2018
WHIRLPOOL WASHER WTW5500XW2 Checked unit and found error codes F7 e1 & f7 e7 proceeded to check harness from motor to shifter and cap to motor harness seems ok. Tested capacitor it is testing out of range not supplying motor properly therefore motor does not move just hums. Ordering part and rescheduling for Thursday.; ordrng 1 W10804664 (capacitor), Removed and replaced parts listed, calibrated unit and tested ops unit working as intended.
Near Fillmore, CA 93015
Aaron
Job Details: 09/20/2018
maytag dryer MGDB765FW0 Unit has a stripped blower wheel needs motor and blower , ordered parts ; ordrng 1 WPW10349492 (wheel) and 1 WPW10508324 (motor-drve), Replace the motor and blower wheel assembly also the wheels tested operations unit is working as designed
Near Simi Valley, CA 93065
Aaron
Job Details: 09/20/2018
whirlpool washer CAW9444XQ0 Customer has a caregiver that does all the wash there is clearly not doing the clean washer cycle which I clearly told him to do the last time which was only a few days ago they use the unit and didn’t get the results they wanted and called back again without doing what I told them they needed to do to clear up the issueCustomer canceled at the door when I told them that if I test this unit out it works just fine there will be charges of $115 call out and diagnosis fee mrs canceled at the door, I already told them they are using way too much so and advise them to do the clean washer cycle with a fresh tablets which they clearly have not done do not send me back without charging them $115 before we go out.
Near Moorpark, CA 93021
Aaron
Job Details: 09/20/2018
kitchenaid refrigerator KRMF706ESS01 Tech to gasket out on the freezer section found that there was some sort of magnet that was causing the freezer gasket not to see that correctly for move the magnet and heated up door gasket to form correctly unit is working as designed advise customer to be aware of how the open and close the unit and not to overfill freezer sections back and causing unit to not close all the way; Job Complete.
Near Santa Paula, CA 93060
Aaron
Job Details: 09/20/2018
whirlpool washer WTW8500DC0 Replaced the console control tested ops ok , ref advised. 8/22 /16 SR#7716852829 the washer needs to be on a Dedicated circuit per the manufacturer /8/22/16 with tech line and still today the Washer outlet for power is still not a dedicated circuit advise the customer will place the consul this last time after this we will not be going out there under any kind of circumstances because the manufacture can no longer do anything for them as long as they do not have a dedicated circuit there are no other fixes.
Near Topanga, CA 90290
Jesus
Job Details: 09/20/2018
KITCHENAID REFRIGERATOR KRFC302ESS00 Customer states that unit is not making ice. Checked unit and cycle icemaker. Unit is woking but found the fill tube iced over. Freezer temp was brought down to -2 degrees. Removed icemaker and bin. Used steamer to defrost ice. Plugged in icemaker and jumpered out valve. Water valve in now working. Assembled unit and test. Unit is no woking as designed.
Near Agoura Hills, CA 91301
Jesus
Job Details: 09/20/2018
kitchenaid oven KOSE500ESS03 Customer states that unit is not heating. Checked unit and no error codes. Advices customer to preheat unit for 20 minutes before placed food in it. Unit is woking as designed
Near Oxnard, CA 93035
Jesus
Job Details: 09/20/2018
WHIRLPOOL DISHWASHER MDB6759AWS2 customer states that whirlpool sent out heater do to recall. Checked unit and found the panel drain button not woking. Gave customer and after installing the heater agreed per quote. Removed panel and installed new panel. Tested unit and passed. Customer paid for call, labor and part
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 09/20/2018
kitchenaid range KGCU483VSS01 Replaced spark module. Tested ok.
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 09/20/2018
whirlpool refrigerator ED5LTAXVL00 refrigerator not dispensing ice. Checked unit and found broken micros witches bracket. Replaced and tested ok.
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 09/20/2018
WHIRLPOOL MICROWAVE GT4185SKB2 Customer states microwave got in fire. Checked unit and found upper shield cover almost completely melted (See pictures). This part is not listed, contacted tech line and he couldn’t see it neither, he think is part of the cavity and is not serviced, probably is not even longer available. SR #7722982298. Customer requests to leave the microwave out side.
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 09/20/2018
whirlpool washer WFW85HEFW1 Customer states unit will not finish the cycle and the door is closed. Set unit in diagnostic and found an F3E1 code (Water level system error). Manually open the door and cleared the pressure switch hose, and ran a quick diagnostic test. Also ran a short cycle with the clothes. Tested ok
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 09/20/2018
whirlpool refrigerator WRT138FZDW00 icicles in the freezer compartment and condensation and no cooling in the fresh food compartment. Checked unit and found iced up return air vents. Manually defrosted and sealed all gaps in between the cabinet and the liner. Tested ok.; used 2 482338 (ADHESIVE)
Near Ridgecrest, CA 93555
Patrick
Job Details: 09/20/2018
whirlpool refrigerator WRT311FZDB00 Found the unit having cooling issues in the fridge. Freezer seems ok. Checked evaporator fan and it isn’t running properly. Checked power and the fan was getting 120 volts. Needs new one. Removed and replaced from stock. Tested unit. All ops checked good ; used 1 WP2315539 (MOTOR-FAN)
Near Ridgecrest, CA 93555
Patrick
Job Details: 09/20/2018
kitchenaid range KSGG700ESS1 Customer having issues with the units cooktop not wanting to operate. Gas flows thru, but no ignitor sparking. Checked switch harness and it’s getting power. The black wire going into the harness from module was popped out of the molex causing poor connection. Secured connection and tested unit. All ops checked good
Near Ridgecrest, CA 93555
Patrick
Job Details: 09/20/2018
kitchenaid refrigerator KFIS29PBMS00 Found the unit not running as cold as it should. Compressor seems to not be running efficiently upon arrival. Shutting off and on too quick making abnormal noise too. Needs replaced ordrng 1 W10276644 (compressor) Removed and replaced compressor. Vacuumed and recharged unit. Tested unit. All ops checked good ; used 1 CD8404 ([Alt for AF1200]), and 1 FREON R134 (5.8 OZ)
Near Burbank, CA 91505
Raymond
Job Details: 09/20/2018
maytag washer MVWB765FW1 Upon arrival unit had noise when spinning tub. Unit would not agitate either. Need to repair drive system, gearcase, clutch rotor, stator and agitator.; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W11135392 (CONTROL) and 1 W11161960 (AGITATOR), Installed clutch stator rotor gearcase and agitator. Tested unit, unit functions as designed.
Near Glendale, CA 91206
Raymond
Job Details: 09/20/2018
whirlpool dishwasher MDB4949SDZ0 Replaced dishwasher tub. Cx is doing a remodel and unit had no hook ups available to test unit. Door opens and shuts all the way now.
Near Glendale, CA 91205
Raymond
Job Details: 09/20/2018
kitchenaid refrigerator KRFC300ESS01 pon arrival cx complaint was unit has moisture on glass in crisper drawers, contacted Mike SR 7722982824 discussed, fruits and veggies need to be bagged, small amount of moisture is normal, instructed cx on proper use and care, cx was upset stating tech line and myself must be incompetent because her old refrigerator never did this.
Near Los Angeles, CA 90039
Raymond
Job Details: 09/20/2018
kitchenaid freezer KBSD618ESS01 Upon arrival customer states frost in FC. Found frost, warmed and reformed gasket and performed light check. No visible light seen. Job complete.
Near Los Angeles, CA 91331
Raymond
Job Details: 09/20/2018
whirlpool refrigerator WRS325FDAM01 Contacted Mark SR 7722979676 and discussed issues. Found broken yellow wire from switch to led module. This is non repairable as harness goes into liner.
Near Stevenson Ranch, CA 91381
Billy J.
Job Details: 09/20/2018
KITCHENAID DISHWASHER KDTE254ESS1 Upon arrival unit was completely dead customer states sometimes he will bet a light on u.i removed and replaced main control but still nothing unit has a bad u.i as well ordering W10902370 u.i is completely unresponsive; ordrng 1 W10902370 (panel-cntl), used 1 W10866124 (CNTRL-ELEC) Removed and replaced u.i retested job complete.
Near Los Angeles, CA 91331
Billy J.
Job Details: 09/20/2018
WHIRLPOOL RANGE AGR5330BAW Dropped part off 2 WPW10578251 (GRATE-BRNR)s per notes job complete.