Near Fresno, CA 93711
Chris
Job Details: 09/11/2018
roper washer RTW4516FWO pon arrival and after looking at the wash machine I found suspension struts to be Defective also wash ring was broken due to Inner basket hitting the side of the wash machine. Ordering suspension parts And wash ring ; ordrng 1 W10780045 (suspension) and 1 WPW10531289 (tub ring),On return visit replace suspension kit and also broken tub ring . Ran washer through cycle everything test good. Job complete
Near Fresno, CA 93720
Chris
Job Details: 09/11/2018
MAYTAG WASHER MVWC565FW1 Customer had concerns about his new wash machine as far as it shaking during a cycle. Upon arrival I entered washer into diagnostics received off-balance error code. Cleared all codes and ran a systems test everything checks out good. I asked customer how he was loading close and he pretty much told me he was just throwing them in there. Informed customer on proper loading procedure and On all different functions of his new washing machine.
Near Fresno, CA 93730
Chris
Job Details: 09/11/2018
WHIRLPOOL DISHWASHER WDT710PAYM3 Upon arrival in after entering dishwasher into diagnostics I received an F1-e2 and F2-E1 Error code. Everything checked out good and diagnostics. But when trying to run normal cycle it would not allow me to select different options. Ordering parts Pending authorization; ordrng 1 W10479763 (cntrl-elec) and 4 WPW10348413 (screw)s and 1 WPW10380065 (panel-cntl), Replaced all parts listed. Then Entered dishwasher into diagnostics Received no error codes this time. Then cycle dishwasher through test everything checked out good. All functions test normal. Job completed; Job Cmpltd,
Near Clovis, CA 93611
Chris
Job Details: 09/11/2018
WHIRLPOOL WASHER WFW9151YW00 Customer called back said error code reappeared during the wash cycle.
Near Fresno, CA 93727
Chris
Job Details: 09/11/2018
frigidaire refrigerator LFSS2612TE0 Customers issue is that refrigerator was wobbling and wasn’t level and also doors are making a loud popping sound when opened and closed. I first leveled out refrigerator to keep it from rocking make sure doors were aligned. Tried making adjustments to the bearings and hinge for each door could not get popping sound to go away ordering parts listed when parts come in will return and install; ordrng 1 240581905 (door stop, ff (blk)) and 1 240581906 (door stop, fzr (blk)) and 2 241856502 (plate-door closer)s and 1 242000502 (bearing-hinge) and 1 242015302 (bearing-hinge(ref)) and 1 242034601 (bracket-lower hing) and 1 242034604 (bracket-lower hing),On return visit replaced all parts listed For freezer door and also refrigerator door noise issues. After installing new parts noises have gone away. Job complete; Job C
Near Los Banos, CA 93635
Irvin
Job Details: 09/11/2018
amana microwave AMV2307PFS0 Microwave is not heating. Customer had unit down. Found mag failure. Replaced mag thermostat cap and diode. Test, passed all ops normal unit functions and heats. ; Job Complete. Used W10850446 (CAPACTR-MG) W10832024 (thermo) W10849846 (cntrl) W10886077 (diode) W10754299 (MAGNETRON)
Near Madera, CA 93638
Irvin
Job Details: 09/11/2018
whirlpool washer WTW4816FW2 says unit is not operating as showed. Error codes stuck key, lid unlock failure, shifter and motor fault long fill. Screen on valve are clear. Control is operating properly. The control had a bad pressure switch replaced control latch and shifter. Calibrati9n passed. All op normal. ; Job Complete
Near Ceres, CA 95307
William
Job Details: 09/11/2018
whirlpool microwave WMH78019HW0 Found F2E1, keybrd error code. Found inner door outer door panel separating, door pulls apart with unlatching ordered replacement door for unit; ordrng 1 W11188086 (DOOR W/CONTROLS) Replaced microwave door assy, reset clock, tested door function, tested ok; Job Complete
Near Modesto, CA 95358
William
Job Details: 09/11/2018
WHIRLPOOL REFRIGERATOR MRT118FFFH00 Found system leaked down with newly replaced compressor, gave estimate for sealed system leak diagnostics & repair customer declined estimate.
Near Manteca, CA 95337
William
Job Details: 09/11/2018
WHIRLPOOL OVEN WFC310S0ES1 8/24/18 9:17: BL there 8/24 FRI, 8:48 to 9:15, Found door switch not opening/ closing circuit properly, ordered door switch.; ordrng 1 WP9757262 (swtch-lite), Replaced oven door light switch, tested OK ; Job COMPLETE
Near Lathrop, CA 95330
William
Job Details: 09/11/2018
whirlpool refrigerator WRS325SDHZ01 Checked Temperature of fridge and freezer.found normal temps, cx lost fan function intermittently, Found evap fan very load when running, ordered evap fan motor & blade; ordrng 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (motor-evap),Replaced evap fan motor & blade, evap fan function tested ok, instructed cx on normal evap fan noises.; Job Complete
Near Perris, CA 92571
Kevin
Job Details: 09/10/2018
MAYTAG WASHER MVWC425BW0 Unit making loud noise in spin cycle and not completing spin cycle. I found that the tub seal has been leaking down through gearcase causing damage to gearcase bearings. Water has also damaged cam, belt and actuator. New basket hub will also be needed. Ordering parts. Needs autho. ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 WPW10006355 (actuator) and 1 WPW10006384 (drive belt), Unit making loud noise in spin cycle and not completing spin cycle. I found that the tub seal has been leaking down through gearcase causing damage to gearcase bearings. Water has also damaged cam, belt and actuator. New basket hub will also be needed. Removed and replaced gearcase, actuator, cam, hub, and belt. Tested unit. All tests good.
Near Perris, CA 92570
Kevin
Job Details: 09/10/2018
WHIRLPOOL WASHER WTW5000DW1 Unit not cleaning properly. Washplate had come loose and stripped out washplate and gearcase shaft. Also found too much play in basket due to worn hub. New cam needed with new gearcase. Needs autho. Ordering parts. 2 job count. ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W11035751 (gearcase), Unit not cleaning properly. Washplate had come loose and stripped out washplate and gearcase shaft. Also found too much play in basket due to worn hub. New cam needed with new gearcase. Removed and replaced gearcase, washplate, hub, and cam.
Near Riverside, CA 92503
Kenneth
Job Details: 09/10/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 Ice maker is leaking into ice bucket. Ice maker has already been replaced. Leveled unit already. I tested water pressure and found it was high and filling 3oz too much on 8sec test. I shut valve at wall a little to correct pressure. I filled ice maker and didn’t see any leak
Near Riverside, CA 92503
Kevin
Job Details: 09/10/2018
MAYTAG REFRIGERATOR MFI2569YEM0 Found that the fill valve was seeping and filled the cup on ice maker and froze. When ice maker tried to fill it caused a hole in fill line. Unit needs new designed ice maker, fill line, and valve. Ordering parts. ; rqstng P&A on 1 67006317 (tube-water) and 1 W10882923 (icemaker) and 1 WPW10312696 (water inlet valve), Found that the fill valve was seeping and filled the cup on ice maker and froze. When ice maker tried to fill it caused a hole in fill line. Unit needs new designed ice maker, fill line, and valve. Removed and replaced ice maker, fill line, and valve. Tested unit. All tests good
Near Riverside, CA 92503
Kevin
Job Details: 09/10/2018
whirlpool refrrigerator WRX735SDHZ00 Customer said unit warmed up and stopped making ice. When I arrived the ice maker was turned off at user interface. I turned ice maker back on and ice maker harvested the batch of ice and filled with water. I took temp readings, RC is 36 degrees and FC was 1 degree. Temps test normal at this time. Instruct customer on normal operation at this time. ;
Near Riverside, CA 92504
Kevin
Job Details: 09/10/2018
MAYTAG DRYER MGD9700SQ0 Estimate given unit not heating. I found ignitor glowing but gas coils not releasing gas. Failed gas coils. Removed and replaced gas coils. Tested unit. All tests good.
Near Fontana, CA 92336
Kevin
Job Details: 09/10/2018
Humidity levels in unit were a little high causing drips from return vent. I found RC door gasket not sealing in 2 places. I heated gasket and formed to cabinet. Instruct customer to give unit time for humidity levels to lower. All tests good.
Near Yucaipa, CA 92399
Daniel P.
Job Details: 09/10/2018
amana oven AGR6603SFS0 range fails to reignite after preheat , igniter does spark but no ignition on going issue will order gas valve , burner and igniter wire , installed new gas valve, burner and igniter wires tested checks ok call completed
Near San Bernardino, CA 92404
Daniel P.
Job Details: 09/10/2018
whirlpool washer WTW4950HW0 wash machine did not spin shaking, ran diagnostic mode found F0e5 error code instructed customer on unbalanced load tested washer ,washer OK call completed.
Near Rialto, CA 92376
Daniel P.
Job Details: 09/10/2018
maytag washer MVWX655DW1 washer lid broken, found lid broken will order .; ordrng 1 W11117421 (lid), installed new lid tested checks ok call completed
Near Fontana, CA 92336
Daniel P.
Job Details: 09/10/2018
whirlpool dryer WGD5000DW2 dryer not heating found open thermal fuse installed, tested checks ok call completed
Near Fontana, CA 92336
Daniel P.
Job Details: 09/10/2018
kitcheaid refrigerator KRMF706ESS refrigerator door sagging excessively causing door not to shut properly, found bent door hinge , adjusted door hinge and adjusted door height tested door all ok call completed
Near Fontana, CA 92336
Daniel P.
Job Details: 09/10/2018
kitchenaid range KSGG700ESS1 range knobs not aligned properly , adjusted console all ok call completed.; Job Complete
Near La Verne, CA 91750
Tyler
Job Details: 09/10/2018
whirlpool refrigerator KRFF305ESS00 unit is still not making ice. Ice maker cycles but will not call for water. Ordering ice maker not in stock needs to be transferred.; ordrng 1 W10884390 (icemaker), Removed and replaced ice maker all works good at this time.; Job Complete
Near Azusa, CA 91702
Timothy
Job Details: 09/10/2018
jennair refrigerator JFC2089BEP01 Removed and replaced freezer door. All works good at this time.; Job Complete
Near Glendora, CA 91741
Timothy
Job Details: 09/10/2018
WHIRLPOOL DRYER WGD4815EW2 unit is taking too long to dry. Customer just moved in. Cycled dryer found unit has a restricted vent. Instruct customer to clean vent or replace. All works good at this time.; Job Complete
Near San Dimas, CA 91773
Timothy
Job Details: 09/10/2018
whirlpool dryer WGD7300XW0 unit is making noise. Found failed idler pulley. Replaced rollers and idler with dryer repair kit. Tested all works good at this time.; used 1 4392067 (DRYER REPAIR KIT)
Near Rancho Cucamonga, CA 91737
Timothy
Job Details: 09/10/2018
Customer states broiler is shutting off and turning back on. Found customer opening door. Told customer that when door is opened the broiler will shut off. Cycle tested all works good at this time.; Job Complete.
Near Rancho Cucamonga, CA 91730
Timothy
Job Details: 09/10/2018
whirlpool oven GBD307PDS7 unit lost power and display won’t come back on. Clock board is out. Part number 8302967 is no longer available. Customer paid service call.
Near West Covina, CA 91792
Stephen
Job Details: 09/10/2018
whirlpool refrigerator Customer declined service. He bought new refrigerator. Complete
Near Baldwin Park, CA 91706
Stephen
Job Details: 09/10/2018
whirlpool washer WFW75HEFW0 Ran diagnostics. Had f3e1 error code. Blew through press tube. Replaced water level switch. Ran quick test cycle. No hot water. Advised customer unit Must be connected to hot and cold water.advised to call plumber. Cleared error code. Complete
Near Baldwin Park, CA 91706
Stephen
Job Details: 09/10/2018
whirlpool dishwasher MDB8959SFZ4 Ran diagnostics. Has f8e3, f6e4, f3 e2. Found OWI shorted, drain pump overheating, drain loop off tub. Reinstalleddrain loop. Drain hose leakingNeeds control, OWI, drain motor, drain hose, clamp.; ordrng 1 8269144A (drain hose) and 1 W10906431 (cntrl-elec) and 1 W11084121 (sensor) and 1 WPW10292152 (parts-misc) and 1 WPW10348269 (drain pump), Replaced drain hose, drain motor, OWI sensor. Ran diagnostics- ok. Fills, washes, drains, rinses, dries properly. DW won’t go all the way under counter due to wall outlet behind DW, no air gap. Advised to call licensed plumber/ electrician to install air gap and relocate wall outlet. Complete.
Near Baldwin Park, CA 91706
Stephen
Job Details: 09/10/2018
whirlpool refrigerator MBR2258XES1 Unit not connected to water. Found FC drain iced up. ( customer was supposed to defrost unit previously- didn’t. Deiced FC drain. P- trap was replaced on previous service. Drain is draining properly. Unit is cooling properly at this time. Complete.
Near Duarte, CA 91010
Stephen
Job Details: 09/10/2018
roper washer RTW4516FW2 Ran diagnostics. Had f5e3, f8e1 error codes. Cleared error codes. Found drain hose sealed to drain pipe. Advised customer to call plumber to install correct diameter pipe - min 1 1/2” diameter. Ran calibration, auto test cycle. Fills, agitates, drains, rinses, spins properly. Complete
Near Covina, CA 91724
Stephen
Job Details: 09/10/2018
whirlpool dishwasher GU1200XTKQ0 18:06, Ran diagnostics. Drain motor runs, not draining. Found check valve swollen, chopper worn, wash pump leaking. Low water charge.drain pump noisy. Needs pump/ motor, drain motor, fill valve.; rqstng P&A on 1 W10782773 (pump&motor) and 1 WP661658 (pump-drain) and 1 WP8531669 (valve-inlt), Button on console is working but is cosmetic issue- not covered by contract. Complete.
Near Los Angeles, CA 90272
Isidore
Job Details: 09/10/2018
kitchenaid refrigerator KFCS22EVMS7 Found freezer bae full of ice, defrost drain backed up. Per technical service pointer W10632338 C. Special project s38253(out of warranty) part only covered removed back panel and old drain tube and installed new drain p trap, and cleared passage. Reinstalled back panel rest drain ok and cleared freezer of any ice build up.Refrigerator working at this time.; used 1 W10619951 (TUBE DRAIN)
Near Los Angeles, CA 90049
Isidore
Job Details: 09/10/2018
jennair microwave JMW3430DS00 Debbie autho. JGEGGGEEL1 policy adjustment Found F2E1 shorted key pad error verified. removed old user interface and installed new user interface, test working at this time.; Job Complete
Near Victorville, CA 92392
Cesar
Job Details: 09/10/2018
FRIGIDAIRE REFRIGERATOR FFSS2615TP0 Broken ice bucket it has bent crusher getting caught on the other crushers not letting it spin ; ordrng 1 241860803 (ice container asm),Replaced bucket checked good ; Job Complete
Near Hesperia, CA 92344
Cesar
Job Details: 09/10/2018
frigidaire dishwasher FFBD2406NS9B Found strike sting up to high. It strikes latch in the front spot because of it and it won’t latch. Fixed strike by properly installing it unit tested good ; Job Complete
Near Phelan, CA 92371
Cesar
Job Details: 09/10/2018
frigidaire refrigerator FFFH20F2QWC Found moisture build up in the freezer determined cause to be a gasket that came off from between the outer door and the inner door reinstalled gasket all check good ; Job Complete
Near Phelan, CA 92371
Cesar
Job Details: 09/10/2018
maytag dryer MEDC215EW1 Customer instruct on operation and function also found one of the 12o v lines to unit has dropped instruct to contact electrician ; Job Complete
Near Helendale, CA 92342
Cesar
Job Details: 09/10/2018
ge washer GTW330ASK1WW Found unit has a failed lid lock ohm open thru purple and yellow wires. Also unit over filled per customer and I did find code for failed water sensor routed for lid lock and control ; ordrng 1 WH01X27954 (LID LOCK) and 1 WH18X28174 (CONTROL), Replaced latch and control tested and programmed unit All check good; Job Completed.
Near Victorville, CA 92392
Cesar
Job Details: 09/10/2018
whirlpool dishwasher WDF520PADM7 Seal on vent was pinched during assembly damaging seal and causing unit to leak routed for seal ; ordrng 1 WP8269259 (gasket), Replaced gasket tested unit all checked good ; Job Complete.
Near Victorville, CA 92395
Cesar
Job Details: 09/10/2018
whirlpool refrigerator WRF560SEYM05 unit not dispensing water for about 3 days unit is working at this time and all test checked good let customer know to call back if problem comes back ; Job Completed.
Near Apple Valley, CA 92308
Cesar
Job Details: 09/10/2018
kitchenaid refrigerator KRSC503ESS01 not making ice forgot to plug-in on and off switch on last visit plug switch back in unit tested good; Job Complete
Near Los Angeles, CA 90027
Francisco
Job Details: 09/10/2018
kitchenaid dishwasher KUDE70FXPA5 Checked unit it was unresponsive at panel. Checked power and polarity at outlet it is ok. Found reversed polarity at junction box, adjusted wiring and unit still unresponsive ordering parts to complete repair.. please schedule upon parts arrival. Will collect service call fee parts and labor on return visit.; ordrng 1 W10866118 (cntrl-elec) and 1 WPW10455261 (pump&motor) and 1 WPW10481151 (panel-cntl), Tested unit and found a shorted ui board. Removed and replaced part listed tested ops unit working as intended.
Near South Pasadena, CA 91030
Francisco
Job Details: 09/10/2018
IKEA OVEN IBS550PWS00 Checked unit ui panel not turning on. Removed unit from wall conducted continuity test on thermal fuse it was open. Removed and replaced part listed tested ops no heat. Removed back covered tested thermostat t.o.d found it open removed and replaced thermostat unit working as intended.; used 1 9759243 ([Alt for WP9759243), and 1 WPW10545255 (FUSE-THRML)
Near Simi Valley, CA 93065
Aaron
Job Details: 09/10/2018
kitchenaid dishwasher KUDE40FXPA3 Top rack adjusters was busted est to repair the upper rack asm mrs Approved est replaced the adjusters W10712394 (ADJUSTER) reinstalled the rack tested ops unit runs ops normal at this time paid on card job Complete
Near Simi Valley, CA 93063
Aaron
Job Details: 09/10/2018
kitchenaid dishwasher KDFE104DSS1 Unit is frozen to drain pump , replace the drain pump WPW10348269 (PUMP-DRAIN) tested operations unit is working as designed now; Job Complete.
Near Simi Valley, CA 93063
Aaron
Job Details: 09/10/2018
WHIRLPOOL DRYER MGDB855DC0 Unit catch is missing, mr approved estimate. I replaced tested ok snapped in part collected total paid in full, Used part WPW10610880 (CATCH). Job Completed
Near Simi Valley, CA 93065
Aaron
Job Details: 09/10/2018
whirlpool refrigerator WRF767SDEM00 Unit Fresh food evaporator frozen over per Technical Service Pointer #: W11092686C. Unit needs the fresh food evaporator thermistor repossition Serial Numbers: K212 to K711. S-Code to cover Labor only: S16360Unit fresh food fan harness needs to be replaced ordered parts; ordrng 1 W11033168 (harns-wire) and 1 WPW10389152 (support), Replaced the harness and support and relocated the freezer thermistor tested operations unit will cool correct now ops normal ; Job Complete
Near Malibu, CA 90265
Jesus
Job Details: 09/10/2018
whirlpool refrigerator KSSS48MHB00 Customer states that unit is not cooling. Checked unit and found the compressor line iced up. Advices customer on have ave a seal system done to unit. Removed from refrigerant from unit into a refrigerant bag. Removed 1 once or less to see if that would help the unit. Would follow up with customer. Customer paid for call $125.00 per credit card. Will give customer quote. She will call if wants unit repair.
Near Malibu, CA 90265
Jesus
Job Details: 09/10/2018
kitchenaid refrigerator KRMF706ESS00 Customer states that unit has ice build up on freezer door. Checked unit and found the right side of freezer door iced up. Removed door and heated gasket and also sealed the liner with sealer. Removed all ice from door and inside liner. Assembled unit and tested door closure. Unit is now woking as design. ; Job Complete
Near Topanga, CA 90290
Jesus
Job Details: 09/10/2018
MAYTAG WASHER MVWB835DW1 Customer states that unit latch is not working. Checked unit and found the latch not working. Removed UI panel and raise top panel. Removed latch and installed new. Ran diagnostics and passed. Unit is now working as design.F0-E5. Off balance loadF5-E3. Lid lock would not unlockF0-E2 over suds F0-E3 overload; Job Complete
Near Calabasas, CA 91302
Jesus
Job Details: 09/10/2018
kitchenaid oven KEBS277SSS02 Customer states that unit is not heating. Ran test and Lower oven not heating. Removed unit from cabinet and tested components. Found the thermal fuse shorted. Ordered part customer paid in full for parts labor. Ordered part WP8304452 (fuse-thrml). Installed new fuse and assembled unit. Ran unit and tested broil and bake options. Unit is woking as design.; Job Completed.
Near Agoura Hills, CA 91301
Jesus
Job Details: 09/10/2018
maytag dryer MGDB980BW0 Customer states that unit is not heating. Checked unit and found the coils not working. Gave customer quote and approved. Removed front panel and bulkhead. Removed coils and installed new coils. Assembled unit and smelled gas. Found the gas line loose on both connections. Assembled unit and tested. Unit is now working as design. Customer paid on iob# 208755; used 1 279834 (2 COIL GAS VALVE SET)
Near Agoura Hills, CA 91301
Jesus
Job Details: 09/10/2018
whirlpool washer MVWB980BW0 Customer states that uni is noisy. Checked unit and found bad bearing. Gave customer quote and approved. Removed washplate and basket. Removed rotor, stator and bearings. Installed new bearing kit and assembled unit. Ran diagnostics and passed. Customer paid for call, labor and part $660.59 per credit card. Unit is working as design.
Near Oak Park, CA 91377
Jesus
Job Details: 09/10/2018
whirlpool dishwasher WDT720PADB2 Customer states that unit is not cleaning dishes. Checked unit and ran diagnostics no error codes. Found motor not working removed connector and getting 118 vac. Placed connector back and pump still not working. Ordered part.; ordrng 1 WPW10671941 (pump&motor),t. Removed racks and pump. Installed new pump and ran diagnostics. Unit is now working as design
Near Oak Park, CA 91377
Jesus
Job Details: 09/10/2018
kitchenaid dishwasher KUDS01FLSS6 Customer states that unit is overflowing through air gap. Checked unit and found the return hose to disposal clogged. Removed hose and cleared debris. Assembled and tested. Unit is working as design.
Near Oak Park, CA 91377
James
Job Details: 09/10/2018
kitchenaid refrigerator KBSN608ESS01 Customer states that unit is not cooling and height temps on RC. Checked unit and tested components temperatures on arrival were normal. Called techline and advice to change out board. Also to check the freezer for proper air flow. Removed evap cover and all parts are intacked. Did not write part and called techline back. Tech advices not to replace parts and wait till customer calls back. Unit is working as design.ThermistorsFC-00/07RC-0/42Tested:Evap fan motor working Condenser fan motor workingVac compressor working on both rpm’sAir door and evap fan working, closing and openingNo frost on return vent. ButchSr#7722894258Check air flow.Aurora lighting Gemini relay boardSky walker Item 36 and 31 if correct change out storm board user interface; Job Complete
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 09/10/2018
whirlpool dishwasher WDTA50SAHZ0 dishwasher not draining all the way. Checked unit and found debris in the drain pump, cleared and tested ok.; Job Complete
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 09/10/2018
kitchenaid range KGCU483VSS01 Left front burner electrode doesn’t spark. Checked unit and found malfunction on the reigniting module (WPW10116108). Estimate repair: Service call $115.00, Labor $125.00, Helper $125.00, Part WPW10116108 $118.98, Tax $9.51, Total: $493.49. Customer is paying today only service call $115.00. They going to try to talk with KitchenAid to see if they take care of the cost for the repair.
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 09/10/2018
whirlpool refrigerator WRS325FNAM01 LED lights not working in both compartments.; ordrng 1 W11104452 (light) and 1 WPW10515057 (light) and 1 WPW10515057 (light), Replaced LED light WPW10515058. Tested ok.; Job Complete
Near Los Angeles, CA 91304
Michael
Job Details: 09/10/2018
kitchenaid dishwasher KDTM404ESS3 Cx states unit will not cycle and clean dishes.Tech found water valve in off position. Turned valve on and ran unit. Unit now fills, rinses, heats, drains. Ops as intended. Instructed cx on how unit works and proper soap and rinse aid. Job complete; Job Complete
Near Los Angeles, CA 91401
Michael
Job Details: 09/10/2018
whirlpool washer MVWB800VQ0 Cx states unit does spin all the water out of unit and gives over load fault easily now. Claims never did before.No faults found in control. Ran unit through auto service test.Spinning drum can hear slight whining noise.Removed and replaced bearing with truck stock P/ n W10435302Also replaced sensor on bottom.Ran auto service and passed with no issues. Unit ops as intended with no noise or leaks. Job complete; used 1 W10435302 (BEARING)
Near Los Angeles, CA 91411
Michael
Job Details: 09/10/2018
kitchenaid refrigerator KRFC300ESS01 Cx states doors are not level.Found unit pushed too far back into cabinet and stainless steel doors were in contact with cabinets.Pulled unit forward and leveled unit. Doors are now level and seal properly. Cx is happy with adjustment. Unit ops as intended. Instructed cx on shelf adjustments and cleaning stainless finish. Job complete
Near Los Angeles, CA 91343
Michael
Job Details: 09/10/2018
kitchenaid microwave KMBP100ESS01 Unit had F6E8 lost coms wth manager board.Removed and replaced both control boards. Installed panel and turned on power. Unit now ops as intended. Tech found a blue with (middle wire) on a three wire connector. Secured connector .Ran a cup of water for 30sec and unit performs as intended job complete
Near Lancaster, CA 93536
Patrick
Job Details: 09/10/2018
whirlpool oven RBD305PDB15 Found the units panel unable to allow customer to shut unit off. A portion on the buttons do not work on panel. Needs new panel ; ordrng 1 WP8300435 (panl-cntrl), Removed and replaced panel tested unit. All ops checked good
Near Lancaster, CA 93535
Patrick
Job Details: 09/10/2018
whirlpool refrigerator WRF535SMBM00 Tanya at authos stated cosmetic parts are not covered. Gave customer bin number to get on their own. Found the unit with torn gaskets causing condensation build up. Removed and replaced reformed and tested unit all ops checked good ; Job Complete.
Near Lancaster, CA 93535
Patrick
Job Details: 09/10/2018
maytag dryer MGDX655DW2 Found the unit no heat at all checked thermostats. All except high limit are good. High limit not sending out voltage. Removed and replaced 279769 (THERMAL CUTOFF) . Tested unit all ops checked good.
Near Lancaster, CA 93535
Patrick
Job Details: 09/10/2018
WHILRPOOL REFRIGERATOR WRR56X18FW00 Found the unit restricted on high side at the drier. Removed and replaced drier. Vacuumed and recharged. Tested unit. All ops checked good ; used 1 FREON R134 (4.8 OZ ), and 1 WPW10143759 (DRIER ASSY)
Near Palmdale, CA 93550
Patrick
Job Details: 09/10/2018
roper washer RTW4516FW2 unit won’t fill. Checked errors and none stored. Ran auto test and water started to fill. Ran regular cycle and the washer started to fill. Waited for it to go into a wash cycle. It started to work properly. Ran calibration. When I arrived unit was dead no ops. Getting power and no ops. Needs new board. Removed and replaced control. Calibrated the unit. All ops checked good at time of service. Let the unit fill with water till reached desired level, it went into a wash ; Job Complete.
Near Los Angeles, CA 91602
Raymond
Job Details: 09/10/2018
whirlpool washer WFW70HEBW0 F9 e 1 f8e3 8187310909 Upon arrival unit is stalked unit giving long drain and pressure system fault will order and replace both do to unit being stalked customer stated he will unstalk unit ordrng 1 WPW10448876 (switch-wl) Replaced drain pump and pressure switch tested unit unit functions normal now; Job Complete.
Near Glendale, CA 91202
Raymond
Job Details: 09/10/2018
whirlpool refrigerator WRF757SDEM01 Upon arrival customer states unit was slow ice production and lights not working on unit. Found SP for control. Also found ice maker thermistor out of range. Needs ice maker. Quoted customer for job customer approved. S Code parts, collected 115 card. 121.90 due.; ordrng 1 W10830288 (cntrl-elec) and 1 W11188383 (ICE MAKER), Replaced ice maker and control. Tested unit. Unit functions as designed. Job Complete.
Near Glendale, CA 91202
Raymond
Job Details: 09/10/2018
whirlpool refrigerator WRT311FZDW01 Upon arrival customer states unit leaking water from air vent in RC. And her water bottles are freezing. Inspected and found both compartments packed with stuff. FC was full of ice and ice trays which is causing her leak. Improper air flow due to incorrect use is causing water to freeze. Instructed customer on proper use and care of unit. Instructed customer to unplug unit for a couple hours to defrost and ice that had formed.. unit functions as designed at time of service.; Job Completed.
Near Burbank, CA 91506
Raymond
Job Details: 09/10/2018
kitchenaid dishwasher KDFE104HPS0 Upon arrival customer complaint was unit not working at all after installation. Inspected and found no voltage at junction box. Contacted Sterling SR 7722895112 and discussed. Used extension cord to test different unit with different plug. Unit turned on. Customer needs an electrician to test unit but to test for voltage under load.
Near Burbank, CA 91504
Raymond
Job Details: 09/10/2018
whirlpool washer MAV7557EWQ Customer states unit walking during spin cycle. Inspected and found lose spring. Secured spring and tested, unit functions as designed.; Job Complete
Near Santa Clarita, CA 91351
Billy J.
Job Details: 09/10/2018
kitchenaid microwave KMHC319EBS2 Removed and replaced door retested job complete; Job Complete
Near Los Angeles, CA 91324
Billy J.
Job Details: 09/10/2018
maytag washer MVWC565FW1 Upon arrival unit was completely dead no operation or nothing unit had correct voltage removed and replaced main control W11162438 (cntrl) retested unit now operates as designed job complete
Near Chatsworth, CA 91311
Billy J.
Job Details: 09/10/2018
whirlpool refrigerator KSSO48FMX02 Upon arrival customer stated unit not cooling inspected freezer evaporator found air return frozen defrosted retested. job complete.
Near Santa Clarita, CA 91321
Billy J.
Job Details: 09/10/2018
WHIRLPOOL DRYER WGD4815EW2 Upon arrival customer stated clothes not coming out dry found vent is restricted was able to fix also found loose connection on main control tested unit it’s now operating as designed job complete
Near La Crescenta-Montrose, CA 91214
Billy J.
Job Details: 09/10/2018
kitchenaid refrigerator KRFC604FSS00 Upon arrival cx states fridge is not cooling. Freezer works fine. Inspected unit found service pointer on issue. Evap is frosted over. Fan isn’t running. Inspected unit checked for proper software version as stated in service pointer. Unit also needs a control board. Will install all parts at same time. Ordering control. Will use evap cover on return visit. ; ordrng 1 W10789113 (cntrl-elec), Removed and replaced both the RC Evap cover and the control. Unit is functioning as designed. No dents dings or scratches on unit or home caused by tech.
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details: 09/10/2018
whirlpool washer WTW5000DW1 Upon arrival customer states unit goes straight into drain mode. Tried to put unit into diagnostics. Unit would not respond. Removed and replaced control board W11116590 (cntrl). Calibrated and tested unit. Unit is not draining. Removed drain pump found no obstruction. Replaced drain pump W10876600 (PUMP-WATER). Unit is now functioning as designed. Customer approves repair at this time. No dents dings or scratches caused by tech ; Job Complete.
Near Pasadena, CA 91104
Bryan Dunn-Wilson
Job Details: 09/10/2018
kitchenaid refrigerator KRFC704FSS00 Upon arrival customer states seeingice build up and poor cooling in the fridge section. Inspected unit. Found rc evap was frosted over. There is a service point on issue. SP# W11033419B. Ran diagnostics. Units control is running proper software. Removed evap cover and defrosted entire evap. Installed new cover. Ensured proper placement of thermistor. Unit now functioning as designed. No dents dingsor scratches caused by tech ; Job Completed.
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 09/10/2018
WHIRLPOOL DRYER MGD8200FW Wheel is bent causing metal on metal contact creating screeching noise. Ordering dryer repair kit. Removed top panel and found that sheet metal holding control was not installed properly. Reinstalled control panel properly not making contact with drum. Noise is gone. Reinstalled top panel. Customer approves of repair. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91342
James R.
Job Details: 09/10/2018
whirlpool washer WFW72HEDW Customer states nothing happens whe she tries to start unit.tried to run diagnostics unit would not respond then would turn on then off. Removed and replaced control W11031829 (cntrl). Calibrated and tested unit. Unit is now functioning as designed. All functions are normal. Customer approves of repair at this time. No dents dings or scratches caused by tech
Near Bakersfield, CA 93306
Dane
Job Details: 09/10/2018
MAYTAG DRYER MGDC215EW2 banging sound when running. Found feet undeveloped causing unit to rock and bang. Corrected installation issue and tested unit. Unit functions normal now.; Job Complete.
Near Arvin, CA 93203
Dane
Job Details: 09/10/2018
maytag washer MVWC565FW Upon arrival unit was not washing was not spinning. Found unit with lid lock fault code. Removed and replaced lid lock W10838613 (LATCH) and tested unit. Unit functions normal; Job Complete.
Near Lamont, CA 93241
Dane
Job Details: 09/10/2018
MAYTAG WASHER MVWC425BW0 Upon arrival the cx compliant was that the unit would run forever. Found service pointer from manufacturer for this issue. Followed repair instructions on service pointer W10683100 and tested unit. Unit functions normal.
Near Bakersfield, CA 93309
Dane
Job Details: 09/10/2018
kitchenaid dishwasher KDTE104EWH Upon arrival unit was not washing dishes. Found unit not filling with water. Unit has faulty water valve. Removed and replaced valve and tested unit. Unit functions normal now; used 1 W10872255 (VALVE)
Near Bakersfield, CA 93309
Dane
Job Details: 09/10/2018
maytag washer MVWB850YW0 Unraveling it was loud in the spin cycle. Found main bearing and drive around faulty. Unit needs new bearings, ordrng 1 w10435302 (bearing) Removed and replaced bearing and tested unit. Unit functions normal now.
Near Bakersfield, CA 93306
Dane
Job Details: 09/10/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01 Upon arrival the LEDs would not come on when the door opened. Removed and replaced LED control board and tested unit. Lights came back on the inside but user interface for the deli drawer was not operate. Unit needs a new daily user interface. Please schedule for a Monday through Friday visit so I can call tech line on the second appliance; ordrng 1 W11092502 (UI), Removed and replaced ui and tested unit, unit functions normal now ; Job Complete
Near Bakersfield, CA 93306
Dane
Job Details: 09/10/2018
maytag washer MVWC565FW1 Upon arrival the unit was making Noise. Found the actuator not fully engaging the cam making the cans teeth where out and make weird noises. Removed and replaced actuator and cam assembly W10721967 (CAM) (HoldLoc: shelf); (agitator) and tested unit. Unit functions normal now; Job Complete.
Near Atascadero, CA 93422
George
Job Details: 09/10/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Found refrigerator dripping water on left bottom out of freezer found drain plug clear out reposition door checking ok complete. No dents or dings cause by tech.; Job Complete.
Near Templeton, CA 93465
George
Job Details: 09/10/2018
kitchenaid microwave KMHS120ESS5 Need bottom door switch ok to order part customer would like first call thanks.; ordrng 1 W10269460 (switch), Installed part tested check out ok complete. No dents or dings cause by tech.; Job Complete
Near Paso Robles, CA 93446
George
Job Details: 09/10/2018
WHIRLPOOL WASHER WFW92HEFW0 found washer door lock found unit error f08e03 possibility too much suds or uneven load clear out code retested check out ok complete. No dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details: 09/10/2018
whirlpool washer WTW8540BWO Found washer leaking found fill tube crack need to replace ok to order part having trouble getting part number Office to order part . Office to call customer wen part in.; ordrng 1 FILL TUBE, Installed part tested check out ok complete. No dents or dings cause by tech
Near Creston, CA 93432
George
Job Details: 09/10/2018
maytag washer MVWC565FW1 Found washer motor humming exexively hot also capacitor is broken need to replace ok to order parts . Office to call customer wen parts in.; ordrng 1 MOTOR DRIVE and 1 CAPACITOR, Installed parts tested check out ok complete. No dents or dings cause by tech
Near Atascadero, CA 93422
George
Job Details: 09/10/2018
whirlpool refrigerator WRX735SDBM00 Found refrigerator checking ok dispensing ice ok crush ok possible wen using crush ice getting stuck ice bin . Complete no dents or dings cause by tech.; Job Complete