Near Stevenson Ranch, CA 91381
Kenneth
Job Details: 09/28/2018
whirlpool refrigerator WRT541SZDW00 Found unit with gapping in left corner of fridge door gasket. Tried adjusting unit. Will need extra plastic shims. Ordering new shims ordrng 1 WP2254473 (hinge-door) and 3 WP487576 (washer)s, Installed all parts. Sealed cabinet to liner. informed customer to give fridge 24 hours can still see light singing through corner. But unit is fully sealed 100%. Swinging through cause mullion between freezer and fridge is almost to short. Sealed all cabinet to liner. ; Job Complete.
Near Los Angeles, CA 91403
Kenneth
Job Details: 09/28/2018
whirlpool refrigerator JFC2089HES Found unit with spermatic cooling due to bad condenser fan. Condenser fan was getting power but not running. Replaced fan and tested unit. Unit is working properly. Found damper extremely loud not opening and closing properly. Ordering new damper control. 1 WP67003903 (control- d), nstalled control damper and tested unit. Unit is. Now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91367
Kenneth
Job Details: 09/28/2018
ikea dishwasher IUD8555DX3 Found unit not draining wi5 water due to some head bean stuck in drain pump. Removed and replaced drain pump and tested unit. Unit is still not working. Not filling with water. Ordering water valve. 2 water solenoid valve humming but not opening. Ordering. ordrng 1 W10576551 (solenoid) and 1 WPW10327249 (water intake valve), Installed solenoid and water valve and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91405
Kenneth
Job Details: 09/28/2018
whirlpool freezer WRS973CIDM00 Found unit with a bad Eva fan. Getting 120 volts but not turning on. Ordering evap fan; ordrng 1 W11036566 (motor-evap) Installed motor evap fan and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. ; Job Completed.
Near Tehachapi, CA 93561
Patrick
Job Details: 09/28/2018
whirlpool range WFG320M0BS3 Customer having same issues changed caps with burner heads this time and unit is now working as designed. Customer turns knobs slow ; Job Completed.
Near Mojave, CA 93501
Patrick
Job Details: 09/28/2018
WHIRLPOOL REFROGERATOR WRR56X18FW00 Removed and replaced parts vacuumed and recharged unit. Tested unit all ops checked good ; used 1 FREON R134 (4.8 OZ)
Near Palmdale, CA 93551
Patrick
Job Details: 09/28/2018
WHIRLPOOL REFRIGERATOR WRX986SIHV Moisture is now building up on adapter. Needs seals. Box doesn’t seem to be sitting properly, but is installed properly needs new parts ; ordrng 1 W11242954 (BOX-ICE ) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket) and 1 WPW10635022 (adapter), Removed and replaced parts. Filled gaps between liner and cabinet with silicone. Test3d unit. All ops checked good ; used 1 482338 (ADHESIVE)
Near Palmdale, CA 93551
Patrick
Job Details: 09/28/2018
whirlpool refrigerator WRX988SIBM01 Customer having issues with the unit not wanting to stay on. Compressor comes on and shuts off. Lights still work. Tested fan motors and those aren’t causing compressor to shut off. Temp sensor passed in test mode too. Test 5 compressor comes on and stays on longer then in normal cooling mode. Needs new boards. Power going into inverter; 1 W10807590 (cntrl-elec), 1 WPW10154805 (invrtr-box)
Near Lancaster, CA 93536
Patrick
Job Details: 09/28/2018
whirlpool refrigerator WRS571CIDM01 Found the un8t mak8ng noise for the cust9mer. Buzzing noise that wasn’t always there. Coming from evap fan. Need to replace ; ordrng 1 WP2315549 (motor-evap), Removed and replaced part tested unit. All ops checked good ; Job Completed.
Near Tehachapi, CA 93561
Patrick
Job Details: 09/28/2018
MAYTAG DRYER MGDX655DW2 Found the customer having dry issues. No heat. Checked for glow fro, ignitor and it didn’t glow. Checked thermal cut off and it read open when checking continuity. Removed and replaced. Tested unit. All ops checked good. ; Job Completed.
Near Glendale, CA 91201
Raymond
Job Details: 09/28/2018
WHIRLPOOL DRYER MGD6400TQ0 Upon arrival unit making really loud noise when running. Inspected and found motor pulley broken idler arm bent and base bent. ; rqstng P&A on 1 8547174V (pulley-idr) and 1 WP8547166 (base) and 1 WP8547168 (belt) and 1 WPW10446781 (spring) and 1 WPW10463866 (motor-drve), Replaced pulley spring belt and motor. Tested unit. Unit functions as designed.
Near Los Angeles, CA 90068
Raymond
Job Details: 09/28/2018
kitchenaid refrigerator KSC23C8EYY03 Upon arrival customer had unit defrosted with cooling off but customer stated unit had frost on evaporator and this is a reoccurring issue unit needs fan motor and thermistor; ordrng 1 W10316760 (thermistor) and 1 WPW10439624 (motor-evap), De-iced unit and replaced scroll fan and thermistor. Moved thermistor to suction line and zip tied. Unit functions as designed.
Near Los Angeles, CA 90068
Raymond
Job Details: 09/28/2018
WHIRLPOOL REFRIGERATOR WRS588FIHZ00 Upon arrival there was no ice. Inspected and found ice maker notch ling. Replaced ice maker and tested. Unit functions as designed. W10873791 (ICEMAKER)
Near Los Angeles, CA 91331
Michael
Job Details: 09/28/2018
whirlpool washer WTW7500GW0 Upon arrival customer complaint was unit would trickle water and then shut down. Inspected and found bad water valve. Replaced valve W11165546 (Valve) and tested. Unit functions as designed; Job Complete.
Near Santa Clarita, CA 91354
Billy J.
Job Details: 09/28/2018
whirlpool microwave WMH73521CS Call not connected Ramon’s recall apon arrival cx stated unit not operating states he gets door open door closed found 3 loosed wires that fell off door switches removed and replaced all door switches and crimped all wires on switches retested job complete; used 3 W10727360 (MICROSWITCH)
Near Santa Clarita, CA 91390
Billy J.
Job Details: 09/28/2018
WHIRLPOOL WASHER WTW5000DW0 Upon arrival customer stated unit not agitating tested unit and found washplate was completely stripped removed and replaced retested job complete; Job Customer.
Near Los Angeles, CA 91344
Billy J.
Job Details: 09/28/2018
amana washer MVWX655DW0 Per office autho only covers parts apon arrival informed cx of service call and labor she stated she was not aware and already paid another company for service call referred cx back to Maytag cx not happy at all refused sc
Near Santa Maria, CA 93454
James
Job Details: 09/28/2018
whirlpool washer CAW35114GW1 Found unit with broken water inlet. Cold valve broken off. Ordering new water inlet valve. ordrng 1 W11210459 (WATER INLET), Replaced water inlet. Could not test unit due to no water hookups. No dents, dings, or blemishes on or around the unit caused by tech.
Near San Luis Obispo, CA 93401
James
Job Details: 09/28/2018
kitchenaid refrigerator KRSC503ESS01 Found old ice door sloppy. Allowing air into unit. Replaced ice door. Unit is functioning as intended. No dents, dings, or blemishes on or around unit caused by tech. ; Job Complete.
Near Arroyo Grande, CA 93420
James
Job Details: 09/28/2018
WHIRLPOOL DRYER MGDC215EW2 Installed dryer repair kit and tested unit. Unit now sounds normal and is functioning as intended. No dents, dings, or blemishes on or around unit caused by tech. ; used 1 4392067 (DRYER REPAIR KIT)
Near Cambria, CA 93428
George
Job Details: 09/28/2018
whirlpool refrigerator WRS312SNHW00 Found refrigerator working ok customer concerns humming sound check compressor ok not hot fan ok customer instruct allow to drop temp 2 setting not much food in refrigerator Testing ok complete. No dents or dings cause by tech.; Job Completed.
Near Paso Robles, CA 93446
George
Job Details: 09/28/2018
whirlpool range KGST307HBS9 Found range ui blank power ok intermently working or not need to replace control and ui customer decline complete no dents or dings cause by tech; Job Complete.
Near Bakersfield, CA 93306
Erick
Job Details: 09/28/2018
maytag dishwasher MDB7749AWB1 Upon arrival the touchpad was dead. Removed and replaced touchpad and tested unit. While testing unit found that unit would not turn off one door was open. Found unit with faulty door switch. Removed and replaced switch and tested unit. Unit functions normal now; used 1 W10727360 (MICROSWITCH)
Near Bakersfield, CA 93306
Dane
Job Details: 09/28/2018
kitchenaid refrigerator KRMF606ESS00 Removed and replaced wire harness and tested unit. Unit functions normal
Near Arvin, CA 93203
Erick
Job Details: 09/28/2018
whirlpool washer WTW5000DW1 Upon arrival the unit was giving a speed sensor fault code. When I tried to calibrate the unit the lights on the control came on but unit did nothing. Unit needs new control and new speed sensor.; ordrng 1 W10913953 (actuator), Removed and replaced control and shifter and tested unit. Unit functions normal now; Job Complete.
Near Arvin, CA 93203
Dane
Job Details: 09/28/2018
MAYTAG WASHER MVWB835DW Upon arrival the unit was leaking from the soap dispenser and was moving well in the spin cycle. Suspension failed. Removed and replaced suspension. Found hot water valve sorted and melted and melted drawer and housing. Remove and replace drawer and housing (housing) W10919352 (drawer) and tested unit. Unit functions normal now; Job Complete.
Near Arvin, CA 93203
Dane
Job Details: 09/28/2018
maytag dryer MGDB835DW Upon arrival of the unit was taking too long to dry the clothes. Found the gas coils short cycling and out of range. Removed and replaced coils and tested unit. Unit functions mobile now; used 1 279834 (2 COIL GAS VALVE SET)
Near Bakersfield, CA 93313
Dane
Job Details: 09/28/2018
FRIGIDAIRE FREEZER LFFH17F3QW Upon arrival the unit was not cooling. Found defrost heater shorted out and took out control and defrost timer. Removed and replaced control and timer and heater and tested unit. Unit functions normal
Near Bakersfield, CA 93307
Dane
Job Details: 09/28/2018
whirlpool washer KAWS850JQ2 Upon arrival of the unit would not drain. Found door switch physically broken not letting unit going to spin cycle to drain. Removed and replaced switch and tested unit. At that point unit made grinding noise and would still not draining. Found a coupler split. Removed and replaced coupler 285753A (COUPLING,MOTOR) and tested unit. Unit functions normal now; Job Completed.
Near Bakersfield, CA 93309
Erick
Job Details: 09/28/2018
kitchenaid refrigerator KRFF707ESS01 Cycled ice maker and found it leaking while filling. Accused ice maker and repositioned in ice box. Recalibrated main board. Ran test 57 and 45. Ice maker cycled and filled with no errors. Job complete.
Near Bakersfield, CA 93306
Erick
Job Details: 09/28/2018
MAYTAG WASHER MVWB850YG1 Found broken latch causing it not cycle. Accessed and latch is missing internal mechanism. Replaced entire latch assembly. Retested it through tests cycle and it passed all tests with no errors. Job complete. Used WPW10619844 (LATCH)
Near Visalia, CA 93291
Erick
Job Details: 09/28/2018
whirlpool refrigerator WRF767SDEM Model number matches but serial,is rubbed off. Found door chute not not sealing around housing causing an air leak and drip. Realigned and secure chute with holder. Retested it and found no gaps. Removed all moisture and ice. Retested it and it passed all tests job comp; Job Complete
Near Visalia, CA 93291
Erick
Job Details: 09/28/2018
maytag washer MVWX700XL2 Cycled unit and found unit making loud noise while agitating and spinning. Accessed gear-case and found stripped pulley and cam. Repalced cam assembly. Realigned spring, nut, and pulley. Retested unit and it passed all tests with no errors or noise. Job comp; used 1 W10721967 (CAM)
Near Tulare, CA 93274
Erick
Job Details: 09/28/2018
jennair microwave JMW3430DS01 Upon arrival found unit with f21 error indicating stuck error key. Replaced console. Retested it and it passed all tests with no errors. Job comp; ordrng 1 W11236901 (CONSOLE )
Near Delano, CA 93215
Erick
Job Details: 09/28/2018
whirlpool washer MVWC565FW0 Found unit with weak suspension causing basket to be off balance and make noise, repalced both hub and suspension. Retested it snd it passed all tests with no errors. Job complete.
Near Delano, CA 93215
Erick
Job Details: 09/28/2018
whirlpool dryer CEM2795FQ Cycled unit and found it not heating. Tested for voltage and found no voltage at terminal between l1 and neutral causing it not to heat. Fuses tested good along with ignitor. Tested unit at different outlet and it heated with no errors. Referred cust to an electrician to revise electrical error. Job complete.
Near Delano, CA 93215
Erick
Job Details: 09/28/2018
ge washer GTW460ASJWW Cycled unit through diagnostics and found unit with drain error. Tested drain pump and found no voltage to it. Found bad connector causing error. Repaired connector, retested it and drain pump is now working. Unit drain water and spun. Unit tested Normal operation.
Near Wasco, CA 93280
Erick
Job Details: 09/28/2018
JENNAIR RANGE JGCP430WP02 Called techline and spoke with David. Found service pointer in regards to intermittently ignitor engaging. W10540279aW10495853. 20k W10370033bW10364850 15k ; ordrng 2 W10364850 (burnr-top)s and 1 W11106799 (burnr-head), Installed new parts on unit. Retested it snd it passed all tests with no errors. Job completed.
Near Hanford, CA 93230
Enrique
Job Details: 09/28/2018
maytag dryer MEDX655DW1 DRYER IS MAKING A LOUD NOISE AND HAS BURN SMELL TO IT. Replaced all the parts on the list . All functions checked normal . Job Completed. Used 279816 (thermal cut off hi) 279838 (element,heater) 4392067 (dryer repair kit) WP8318268 (thrmst-fix) WP3977767 (thrmst-fix)
Near Lemoore, CA 93245
Enrique
Job Details: 09/28/2018
WHIRLPOOL REFRIGERATOR WRX988SIBW01 ice maker not working . In diagnostics found E2 = motor lost position . I replaced the ice maker, truck stock . All functions checked normal at time of service . No leaks . ; used 1 WPW10764668 (ICE MAKER )
Near Lemoore, CA 93245
Enrique
Job Details: 09/28/2018
WHIRLPOOL REFRIGERATOR WRX988SIBW01 ice maker not working . In diagnostics found E2 = motor lost position . I replaced the ice maker, truck stock . All functions checked normal at time of service . No leaks . ; used 1 WPW10764668 (ICE MAKER )
Near Lemoore, CA 93245
Enrique
Job Details: 09/28/2018
whirlpool range WFC150M0EB1 heating elements and oven not heating up . I found f9e0 = miswired range . L1 on the terminal block was not connected correctly ( loose wire ) . I connected the wire . Tested the range . All functions checked normal
Near Visalia, CA 93292
Enrique
Job Details: 09/28/2018
whirlpool refrigerator WRS325SDHZ01 freezer frosting up . I found the evaporator was covered with frost . The thermistor was installed on the wrong tubing . I install it on the suction copper tube . All functions checked normal at time of service .
Near Visalia, CA 93292
Enrique
Job Details: 09/28/2018
MAYTAG WASHER MVWC555DW0 not washing correctly . In diagnostics, found F7e1= basket speed fault . I will need the gearcase , washplate , and basket hub. ; ordrng 1 W10528947 (drive hub kit), 1 W10902814 (washplate), 1 W11035751 (gearcase),Replaced the gearcase , washplate , and drive hub . Performed calibration , ran a quick wash cycle test . All functions checked normal .
Near Visalia, CA 93292
Enrique
Job Details: 09/28/2018
WHIRLPOOL WASHER WFW94HEXW0 the unit shuts off . In diagnostics , found f6e2 = miscommunication between the customer and mcu , and f1e2 = mcu error . I will need both controls . ; ordrng 1 W10427967 (cntrl-elec), 1 WPW10374126 (cntrl-elec), Replaced the central electric and mcu all functions checked normal at time of service . No leaks
Near Sanger, CA 93657
Timothy
Job Details: 09/28/2018
ELECTROLUX WASHER EFME417SIW Lower has lint on it. Removed lint tested unit. Unit checks ok.
Near Fowler, CA 93625
Timothy
Job Details: 09/28/2018
kitchenaid refrigerator KRMF706ESS Inspected unit and found the FC door has a deformity on the upper portion of the door gasket. Defrosted freezer and steamed the gasket. Once soft it sealed to the cabinet.; Job Completed.
Near Dinuba, CA 93618
Timothy
Job Details: 09/28/2018
whirlpool washer WTW5000DW 7-6(motor fault) 8-1(long fill)7-1(basket speed fault) . Ran a service cycle and found the unit does not agitate or spin. Found drain line installed too low in the drain pipe. Reset to specified level. Lifted unit and checked connections. Retested and found the unit now operates normally. No leaks noted.; Job Completed.
Near Dinuba, CA 93618
Timothy
Job Details: 09/28/2018
WHIRLPOOL OVEN WFG320M0BS3 Removed damaged outer glass . Replaced with new glass. Unit checks ok. ; Job Completed.
Near Orange Cove, CA 93646
Timothy
Job Details: 09/27/2018
ge washer GTW485ASJWS Inspected unit and found the pump stalled. Removed pump and found sand inside. Cleared and reinstalled. Unit is now draining
Near Reedley, CA 93654
Timothy
Job Details: 09/27/2018
maytag washer MHW5100DW0 Unit was unplugged upon arrival. Unit is outside Customer plugged in the unit and it began to drain. Customer only has the cold valve connected and this is from a hose which needed to be connected to test.. Let unit drain until it stopped. Once the unit stopped draining I found an 8-1(long fill) 9-1(long drain),3-1(water sensor error. ) I created 3-1 when troubleshooting. Ran a service test. Cold water leaks out of the hot water valve because the unit is not connected correctly to a water source. When the unit spins and tumbles it teeters because it is not on a level surface. Customer states the unit is installed like this because the moved the unit so I could work on it. Connected water correctly, unit checks ok. No leaks noted.
Near Parlier, CA 93648
Timothy
Job Details: 09/27/2018
frigidaire refrigerator FFHT1814TW Inspected unit and found the air channel is frosted and the evaporator fan is stalled. Defrosted unit and tested. Unit checks ok. Instructed customer to ensure the doors are firmly closed. ; Job Completed.
Near Fresno, CA 93727
Ian
Job Details: 09/27/2018
whirlpool refrigerator WRX735SDHV00 Inspected unit and found the auger motor stripped. Unit needs a new auger motor and coupler.; ordrng 1 WP63052-2 (impeller) and 1 WPW10309868 (motor), Removed auger motor and coupler. I had to completely strip the shaft to remove the auger coupler. Replaced damaged parts. Unit is good. Job complete.
Near Fresno, CA 93722
Ian
Job Details: 09/27/2018
whirlpool oven WOS51EC0AS04 Found the bottom oven liner slightly warped with chipping in the porcelain, caused by aluminum foil use. It does not appear to affect the function of the unit and is mostly cosmetic. Referred customer to page 8 of the use and care guide,Which states not to use any foil or liner for risk of permanent damage to oven cavity
Near Fresno, CA 93706
Ian
Job Details: 09/27/2018
whirlpool washer MVWC565FW1 Tech found unit had lid lock error code and lid lock not functioning. Replaced lid lock from truck stock and unit now tests good.; used 1 W10838613 (LATCH) Job Complete.
Near Fresno, CA 93706
Ian
Job Details: 09/27/2018
KITCHENAID DISHWASHER KDTE254ESS3 Tech found all components functional but there is an excess of suds from a recent rinse aid spill. Customer had overfilled the rinse aid compartment and it took three drains and fills with additives to remove excess rinse aid. After excess was removed, ran diagnostic cycle and unit now tests good. Advise customer to use next load as normal as it will be a calibration cycle. Job Complete.
Near Fresno, CA 93737
Ian
Job Details: 09/27/2018
whirlpool range WFG515S0ES1 Tech found unit had poor ignition in both front power burners. Adjusted burner heads andcleared pilot channel of manufacturing Debree. Unit now tests good and ignites reliably.; Job Complete
Near Clovis, CA 93619
Chris
Job Details: 09/27/2018
whirlpool refrigerator WRX986SIHZ00 The lights were flickering and eventually went out inside the refrigerator and freezer compartment. I pulled refrigerator out away from wall removed and replaced LED control board. I then powered Refrigerator back on. Lights are now functioning all functions tested good.
Near Clovis, CA 93619
Chris
Job Details: 09/27/2018
maytag washer MVWC565FW1 Entered washer in the diagnostics receipt a off-balance code. I cleared the error code and then ran a systems test. Was able to duplicate sound. Tipped the washer on its side so I could look underneath. Found guard to be hitting the pulley and belt creating a horrible sound.Reinstalled guard so I was not rubbing Any moving components. I then calibrated unit and ran another systems test everything is functioning properly now. Job completed.
Near Fresno, CA 93720
Chris
Job Details: 09/27/2018
KITCHENAID REFRIGERATOR KFIS20XVMS2 Customer needed refrigerator moved out From cabinet about a half inch. Moved refrigerator out and leveled it out with the legs. Customer is happy.
Near Sanger, CA 93657
Ian
Job Details: 09/27/2018
WHIRLPOOL RANGE KCGS950ESS Tech found that middle power burner outer ring Was out of place and allowing an excess of gas to escape before igniting. Adjusted burner cap until it was set in place. Unit now tests good with no further failures. Model and serial number not accessible. Acquired from receipt.; Job Completed
Near Los Banos, CA 93635
Irvin
Job Details: 09/27/2018
whirlpool washer WTW5000DW1 Customer says the unit is noisy confirmed. The gearcase make a noise while braking. Replaced W11035751 (Gearcase) gearcase, calibration unit passed. All ops normal. ; Job Complete.
Near Los Banos, CA 93635
Irvin
Job Details: 09/27/2018
frigidaire refrigerator FFHS2622MBQA Removed power from unit. Replaced ice bucket, auger motor and bar. Completed reassembly, powered unit. Tested, passed. All ops normal.
Near Los Banos, CA 93635
Irvin
Job Details: 09/27/2018
frigidaire dishwasher FFBD2408NB10C NEW HOME DR HORTON, BUILDERS. Customer says unit not draining water, also leaks. The door seal has a depressed spot, replaced. The drain motor not moving water, replaced. Assembled and test DW, passed test no leaks, and drains. ; Job Complete.
Near Los Banos, CA 93635
Irvin
Job Details: 09/27/2018
WHIRLPOOL WASHER MVWX655DW0 Customer says the washer is not finishing cycles. Checked error codes. Found 2 codes, F0/E5- OFF BALANCE, F7/E1- SPIN BASKET FAULT.Cleared codes ran components test, in spin test the tub was slipping, and wobbly during spin. Unit needs:SUSPENSION, HIB AND WASH PLATE; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W11130362 (SUSPENSION ), Replaced components. Ran test check. Tested ok. Job complete.
Near Los Banos, CA 93635
Irvin
Job Details: 09/27/2018
WHIRLPOOL DISHWASHER WDF330PAHB1 The dispenser door will not close and stay closed. Found failed retained clip. Replaced dispenser WPW10671905 (DISPENSER) . Ran test cycle, opened at proper interval, all ops normal.
Near Los Banos, CA 93635
Irvin
Job Details: 09/27/2018
FRIGIDAIRE REFRIGERATOR FGSS2335TF0 The ice maker is not cycling. The unit is dead. Replaced the IM 241709804 (Icemaker), cycled and filled. All ops normal. ; Job Completed
Near Los Banos, CA 93635
Irvin
Job Details: 09/27/2018
maytag washer MVWC565FW1 The unit is not going into spin. Found the actuator failed. Replaced actuator, test for operation good; used 1 W10913953 (ACTUATOR)
Near Hilmar, CA 95324
Cruz
Job Details: 09/27/2018
WHIRLPOOL DRYER WED5800BW0 Inspected and tested unit. Found unit not heating, removed bottom panel and tested fuses found them to be good, tested element and found it to be bad, ck for voltage at wall outlet and found 245AC, ordering part element for unit. ; ordrng 1 WP3387747 (element),Installed new part element into unit. I then tested unit in a high heat cycle it heated fine, cx ok repair
Near Stevinson, CA 95374
Cruz
Job Details: 09/27/2018
whirlpool refrigerator WRF555SDFZ05 instruct to place veggies & fruits in bags and to set crisper humidity control to low setting, cx stated that there is condensation inside crispers and glass, look at sd pics, cx is going to call wp Corporation about getting unit replaced because of all the issues the unit is having. Installed new parts (motor, impeller, spacer) into unit. Tested cube and crushed ice at dispenser it’s working as designed, cx ok repair.
Near Patterson, CA 95363
Cruz
Job Details: 09/27/2018
KITCHENAID REFRIGERATOR KFXS25RYBL4 unit that icemaker is not making ice, i then removed ice bin and found ice bin to be filled with ice, I cycled ice maker it cycled water filled mold, tested bi metal thermostat in diagnostic testing 06 it passed, tested 03 for fans they all came on, customer stated that they had power outage a few days ago customer wanted tech to inspected unit, temps and cooling are working fine. Unit working as designed.
Near Manteca, CA 95337
William
Job Details: 09/27/2018
whirlpool refrigerator WRF757SDEM01 Replaced ice maker & water line heater, ran test 56, 57, 45, ice maker tested ok . Job Complete.
Near Riverbank, CA 95367
William
Job Details: 09/27/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM03 ound unit shut down, cycled power to unit, tested thermistors in diagnostics mode, unit intermittently shutting down, only the lights work. Ordering control brds ; ordrng 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec), Replace main control brd & ui brd, Checked all functions, unit operating as designed.
Near Modesto, CA 95351
William
Job Details: 09/27/2018
WHIRLPOOL REFRIGERATOR WZC5422DW00 Found unit outside with inner liner damaged at door gasket area, door gasket ripped off, sides & top dented sealed system burnt it , chassis at compresser mounting area crushed in, door hinges twisted. Trade partner ref# 772655336. Unit not repairable do to damage caused
Near Tracy, CA 95376
William
Job Details: 09/27/2018
whirlpool dishwasher WDF520PADM7 Installed top rack stop & rollers, top rack function operating as designed, instructed customer on cleaning filters. Used 2 W10888592 (Wheel)s WPW10082861 (STOP)
Near Riverside, CA 92505
Kevin
Job Details: 09/27/2018
MAYTAG WASHER MHW5100DW0 Unit has multiple issues. I found out of range thermistor giving error code for temp fault, I found door lock getting stuck in the locked position and unable to spring open, and found main control giving f01 error intermittently. Unit will need new thermistor, main control and door lock assy. Ordering parts. 1 W11029844 (cntrl-elec), 1 WPW10443885 (door lock), 1 WPW10467289 (sensor), Unit has multiple issues. I found out of range thermistor giving error code for temp fault, I found door lock getting stuck in the locked position and unable to spring open, and found main control giving f01 error intermittently. Unit will need new thermistor, main control and door lock assy. Removed and replaced main control, temp sensor, and door lock. Tested unit. All tests good.
Near Moreno Valley, CA 92555
Kevin
Job Details: 09/27/2018
MAYTAG WASHER MVWC565FW1 Customer concerned with cycle times. I tested washer. All tests normal. Instruct customer on cycle times and different conditions that can make cycle times longer. Customer also has hot water turned off, instruct customer to use tap cold temp setting only or unit will need hot water.
Near Yucaipa, CA 92399
Kevin
Job Details: 09/27/2018
maytag washer MVWC565FW1 Customer concerned with noise levels of washer. I tested unit with load. All sounds normal. Instruct customer on normal sound levels. All tests good.
Near Redlands, CA 92374
Kevin
Job Details: 09/27/2018
kitchenaid dishwasher KUDS02FRBL1 Door slamming down when customer opens door. Found broken links on left and right side. Removed and replaced link assys with link kit 8194001 (link). Tested unit. All tests good. ; Job Completed.
Near San Bernardino, CA 92404
Tyler
Job Details: 09/27/2018
maytag dryer MGDX655DW2 unit will not heat. Checked thermal fuse and cut off. Igniter glows but will not ignite. Removed and replaced new coils and radiant heat sensor Tested all works good at this time.
Near Claremont, CA 91711
Tyler
Job Details: 09/27/2018
WHIRLPOOL REFRIGERATOR WRF992FIFM00 Ice maker is not working. Found freezer temp is set too high causing little to no ice production. Cycled ice maker and filled all works good at this time. Set temp in freezer to -2 and reset filter light for customer. All works good at this time.
Near San Dimas, CA 91773
Tyler
Job Details: 09/27/2018
whirlpool refrigerator WRT518SZFM00 freezer door and refrigerator door not sitting properly and have gaps between the door seal and the cabinet. Removed and replaced spacers to space doors out so they can seal properly. Tested all works good at this time. Used 4 washers.
Near Montclair, CA 91763
Tyler
Job Details: 09/27/2018
maytag dryer MGDC215EW1 No heat and door handle broke. Ordering door handle and thermal fuse. Door handle is in stock at multiple coast locations please transfer.; ordrng 1 W10861225 (handle) and 1 WP3392519 (fuse-thrml), Removed and replaced door handle and thermal fuse. Tested all works good at this time.
Near Fontana, CA 92336
Tyler
Job Details: 09/27/2018
WHIRLPOOL OVEN RBS307PVS02 oven door is not shutting all the way found door hinges are bent causing the door to spring back. Replaced both hinges and door is still not closing all the way. Need to replace receivers.; ordrng 1 WP4455605 (hinge-recv) Removed and replaced hinges and receivers. Tested all works good at this time.
Near Covina, CA 91722
Stephen
Job Details: 09/27/2018
maytag washer MVWB880BW0 Found worn tub bearings, basket bushing worn, hub worn. Allow 2 hours. Long job. Needs bearing kit, basket, hub.; rqstng P&A on 1 W10549509 (basket) and 1 W10820039 (hub), Replaced bearing kit, basket hub. ( basket was hard to pull ). Cleaned bearing bore. Ran diagnostics- ok. Tested rinse & spin. Fills, agitates, drains, rinses,& spins properly. Advised to wait 24 hours for adhesive to dry, then run 2 clean cycles with affresh cleaner. Complete.; Job Complete.
Near El Monte, CA 91732
Stephen
Job Details: 09/27/2018
maytag dryer MGDB765FW0 No heat. Power to igniter. Found broken igniter. Replaced igniter. Dryer is tumbling, heating properly. Complete.; used 1 279311 (IGNITOR KIT & BRACKE)
Near Baldwin Park, CA 91706
Stephen
Job Details: 09/27/2018
MAYTAG WASHER MVWC565FW1 Found customer forced open lid ( couldn’t open ). Replaced lid lock, reinstalled lid strike. Ran diagnostics- no error codes. Ran calibration, auto test cycle- passed. Unsafe, improper electrical. Using extension cord, adaptor( not grounded )- shock, fire hazard. Advised to call licensed electrician. Fills, agitates, drains, rinses,& spins properly. Advised customer not to force lid open . Complete. Used W11162438 (CNTRL) W10838613 (LATCH) W10876600 (PUMP-WATER) W10913953 (Actuator)
Near Los Angeles, CA 90046
Isidore
Job Details: 09/27/2018
whirlpool washer WFW85HEFW1 Found f5e3 verified door lock not opening but closing constantly. Removed boot and old door latch, installed new door latch. Test washer operation ok at this time.; Job Complete.
Near Los Angeles, CA 91423
Isidore
Job Details: 09/27/2018
whirlpool dryer WGD94HEAW2 Found thermal fuse open wp3392519, removed top panel control panel and front panel removed and verified fuse open installed new fuse, reinstalled panels and test dryer operation ok at this time.; used 1 WP3392519 (THERMAL FUSE)
Near Los Angeles, CA 90049
Isidore
Job Details: 09/27/2018
MAYTAG WASHER PAV3360AW Tilt washer forward, removed rear access panel, drain hose, tub hose and old pump. Installed new drain pump, reinstalled hoses and panel test for leaks ok test washer operation ok at this time.; Job Complete.
Near Hesperia, CA 92345
Cesar
Job Details: 09/27/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Found freezer and refrigerator light flickering. Ordering both light assemblies. ; ordrng 1 WPW10515057 (light) and 1 WPW10515058 (light), Replaced light tested good ; Job Complete.
Near Adelanto, CA 92301
Cesar
Job Details: 09/27/2018
maytag washer MVWC565FW1 Not advancing not spinning tested unit found failed latch unit attempted to latch but it’s not able to causing unit not to advance replaced failed latch all checked good ; used 1 W10838613 (LATCH)
Near Barstow, CA 92311
Cesar
Job Details: 09/27/2018
ge dishwasher GDF640HGM0WW not draining checked unit found pump trying to run but not spinning removed pump ran it on the ground and it ran reinstalled it and pump now spins could not find a reason for pump not turning before. If problem comes back recommend pump be replaced ; Job Complete.
Near Apple Valley, CA 92308
Cesar
Job Details: 09/27/2018
whirlpool range WFG515S0ES1 Upper door trim broken caused handle to fall off replaced failed trim reinstalled handle unit checked good ; Job Complete. Used WPW10310922 (TRIM-VENT)
Near El Monte, CA 91732
Francisco
Job Details: 09/27/2018
whirlpool refrigerator WRS588FIHV00 Customer stated unit is freezing some of his food and he also has frost build up on diffuser. Inspected return duct it is clear and evaporator fan was working ok. As I tested diffuser noticed a clicking noise that is abnormal coming from diffuser. Ordering parts to complete repair.; ordrng 1 W10316760 (thermistor) and 1 W11164593 (DIFFUSER ), Removed and replaced parts listed added silicone to connections. Asked cx to monitor temp and report any issues. Cx expresses they are unsatisfied about having to repair an appliance they have just purchased.; Job Completed.
Near San Marino, CA 91108
Francisco
Job Details: 09/27/2018
whirlpool refrigerator KFCS22EVMS8 Removed and replaced part listed W11177238 (MULLION RAIL), tested ops unit working as intended
Near Pasadena, CA 91106
Francisco
Job Details: 09/27/2018
WHIRLPOOL DISHWASHER KDTE204EPA4 Removed and replaced parts listed tested ops and unit is working as intended at this moment asked cx to monitor a few cycles and report any issues.Sr#7722878679; Job Complete.
Near Monrovia, CA 91016
Bryan Dunn-Wilson
Job Details: 09/27/2018
whirlpool washer WFW7590FW0 Dispenser leaking even when not in use. Ordering soap dispenser assembly and handle. Did not reschedule due to part availability. ; ordrng 1 W10575334 (disp.drawer assy) and 1 W11223724 (HANDLE), Removed and replaced dispenser. Filled with detergent no leak found. Unit is now functioning as designed. No dents dings or scratches caused by tech. ; Job Complete.
Near Monrovia, CA 91016
Bryan Dunn-Wilson
Job Details: 09/27/2018
WHIRLPOOL DRYER WGD7590FW0 Unit is rattling when in use. Removed front panel noise is coming from back wheels. Unit needs a repair kit. Ordering a dryer repair kit; ordering 1 4392067 (dryer repair kit), Ran unit unit sounds normal. Found vent is rattling. Held down vent. Vent stopped making noise informed customer vent is what was causing issue. No problems with unit.
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details: 09/27/2018
whirlpool refrigerator WRT541SZDW00 tates water is still leaking onto top shelf. Inspected air return. Found no ice build up on any styrofoam no ice build up in freezer. Foam is still wet. Dripping is from foam drying out. Found no ice to cause water dripping. Drains are clear. Told cx to call if dripping doesn’t stop