Near San Luis Obispo, CA 93405
George
Job Details: 09/12/2018
WHIRLPOOL MICROWAVE WMH73521CS6 Found microhood display blank un plug unit 30seconds retested checking ok tried it out several times testing ok complete. No dents or dings cause by tech.
Near Cambria, CA 93428
George
Job Details: 09/12/2018
WHIRLPOOL DISHWASHER WDF520PADB7 Upon arrival, removed and replaced the Harness, tested unit, unit testing ok instruct customer to double check for some debree in drain pump instruct to keep clear, everithing checking ok. No dents or dings cause by tech.; used 1 W11227372 (HARNS-WIRE)
Near Paso Robles, CA 93446
George
Job Details: 09/12/2018
KITCHENAID REFRIGERATOR KRFC302ESS00 found refrigerator fresh food area freezing yogurts Top shelf area found bad jazz board need to replace ok to order part. Office to call customer wen part in.; ordrng 1 WPW10631452 (cntrl-elec), Installed part tested check out ok complete . No dents or dings cause by tech.
Near Templeton, CA 93465
George
Job Details: 09/12/2018
WHIRLPOOL DISHWASHER WDT750SAHZ0 Found dishwasher rinse aid cover broken need to replace installed new dispenser retested check out ok complete. No dents or dings cause by tech
Near Atascadero, CA 93422
George
Job Details: 09/12/2018
kitchenaid dishwasher KDTE104DSSO Found dishwasherwith half a bar of jet dry dishes look clean Spoke to Dotson tech support put unit into diagnostics has error 7-1. 6-6 8-2 Unit draining ok unit detected cold water entering unit dishwasher hot water to long to heat advise customer to kick water temp up just a little or get a plumber to calabrate heat on water heater or run faucet first before filling dishwasher . Customer not happy with instructions customer very argumentative if customer would like get different tech for diagnose there is nothing wrong with unit customer error
Near Pismo Beach, CA 93449
George
Job Details: 09/12/2018
kitchenaid dishwasher KDTE254ESS2 Found dishwasher upper adjuster and track broken need to replace . Replaced parts tested check out ok complete. No dents or dings cause by tech. Used W11259785 (TRack) W11259786 (DescriptionTRACK) 2 WPW10546503 (ADJUSTER)s
Near Los Angeles, CA 91344
Kenneth
Job Details: 09/12/2018
KITCHENAID REFRIGERATOR KRFC704FPS00 Found unit with faulty ice maker. Ice maker cycles properly. But does not fill wi5 water. Valves are being energized and unit does dispense water. Ordering new ice maker. Rescheduled customer for Monday 9-10-18 ; ordrng 1 W10908391 (icemaker), Installed ice maker and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91304
Kenneth
Job Details: 09/12/2018
KITCHENAID REFRIGERATOR KBFC42FTS03 Found leak in sealed system. Unit running about -12 psi restriction. Ordering compressor and evap per techline. Unit will need a 4 job count. Quoted customer $1315.00 SVC and labor. Parts covered 12 year. Collected $115 via Check #801 Will collect $1200 on return visit. Rescheduled customer for a Tuesday 9-11-18SR#7722861205 - Rich; ordrng 1 W10195924 (evaporator) and 1 W10841139 (compressor), Installed evap and compressor and recharged system with 6.25 OZ of R134A refrigerant and tested unit. Unit is working properly. Vacuumed system down for 15 minutes then left off to see if any fluctuations in pressures occurred. Unit stayed in deep vacuum for 10 minutes. Frost pattern forming and freezer dropped 15 degrees before departure.
Near Hanford, CA 93230
Enrique
Job Details: 09/12/2018
whirlpool dishwasher WDF560SAFB2 Inspected a whirlpool dishwasher, unit not locking . I replaced the latch WPW10653840 (LATCH-DOOR) . Performed calibration . All functions checked normal at time of service . No leaks
Near Tulare, CA 93274
Enrique
Job Details: 09/12/2018
frigidaire refrigerator LFHB2751TF0 unit makes loud noise when fan motor kicks on . I found small piece of ice on the fan casing , blade was rubbing and making the noise . I removed the ice . Turned on and off the unit several times . I didn’t hear the noise . All functions checked normal at time of service
Near Corcoran, CA 93212
Enrique
Job Details: 09/12/2018
maytag dryer MGDB855DC3 the unit was making loud noise . Installed new dryer repair kit 4392067 (DRYER REPAIR KIT) . All functions checked normal.
Near Lemoore, CA 93245
Enrique
Job Details: 09/12/2018
AMANA DRYER NED4655EW1 ot heating . I found an open thermal cut off and thermal fuse . Replaced both parts . All functions checked normal at time of service . Used WP3392519 (FUSE-THRML) 279816 (THERMAL CUT OFF HI)
Near Hanford, CA 93230
Enrique
Job Details: 09/12/2018
whirlpool washer WTW5840BW0 unit very loud , not working correctly . I found broken gearcase . I Will also need the washplate and hub ; ordrng 1 W10528947 (drive hub kit), W11035747 (gearcase), 1 WPW10215115 (washplate), Replaced the gearcase, washplate and drive hub kit . Performed calibration , ran a quick wash cycle test . All functions checked normal . No leaks.
Near Hanford, CA 93230
Enrique
Job Details: 09/12/2018
maytag washer MVWX655DW1 the unit not completing the cycle . I found f7e5= shifter fault . Installed new shifter , truck stock . Performed calibration , ran a quick wash cycle test . All functions checked normal at time of service . No leaks . ; used 1 W10913953 (ACTUATOR)
Near Hanford, CA 93230
Enrique
Job Details: 09/12/2018
WHIRLPOOL WASHER WFW96HEAU0 I tested the washer on normal cycle , found no leaks . I started a heavy duty cycle with clothes in the machine . The unit is leaking between door and tub . I will need the bellow .; ordrng 1 WPW10237493 (bellow), Replaced the bellow and both clamps . All functions checked normal at time of service . No leaks
Near Nipomo, CA 93444
James
Job Details: 09/12/2018
whirlpool microwave WMH2175XVQ Found unit with bad magnatron and diod. Quoted unit repairs and customer said they would go for a newer unit.
Near Arroyo Grande, CA 93420
James
Job Details: 09/12/2018
WHIRLPOOL DISHWASHER WDT780SAEM1 Fu Nd unit with error codes for stuck float switch and control issues. Cleared float switch and checked switched. Switch was good. Ordering new control.; ordrng 1 W10854221 (cntrl-elec), Customer stated that unit has worked much better since float switch was cleared. Installed new cntrl-elect and tested unit. Unit passed auto test and is functioning as intended. No dents, dings, or blemishes on or around unit caused by tech.
Near Lompoc, CA 93436
James
Job Details: 09/12/2018
whirlpool dishwasher WDF130PAHT0 Dishes being wet at end of drying no cycle. Tested heater and found it to be working as intended (amp reading 9.1) unit does not have rinse aid despisers. Instructed customer about rinse aid options (tablets, manual addition, and purchasing rack mounted dispenser. Registered with Sterling via Techline. Techline agrees unit is functioning properly at this time
Near Santa Ynez, CA 93460
James
Job Details: 09/12/2018
whirlpool dryer WGD96HEAW2 Unit making noise, needs dryer repair kit. Installed 4392067 (DRYER REPAIR KIT) and tested unit. Unit now functions as intended. No dents, dings, or blemishes on or around unit caused by tech.
Near Cutler, CA 93615
Timothy
Job Details: 09/12/2018
WHIRLPOOL WASHER WTW4855HW0 Back panel has a bur that digs into the base making a sound that is much different than you would expect. Sanded bur and placed a sound dampening material on the base to prevent reoccurrence. Tested unit. Unit sounds much better. ; Job Complete
Near Reedley, CA 93654
Timothy
Job Details: 09/12/2018
MAYTAG DRYER MGDB835DW4 The only thing I can get this unit to do is power on. After that there is no function. Light does not come on when door is open I had to try several combinations until I could get the unit to enter diagnostics. Unit showing an 2-1(stuck key),6-3,(com error[UI])4-3(restricted airflow). Currently the unit is not plugged in to the wall duct. Unit needs a new UI. Instructed customer that vent restrictions are an environment issue and is not covered by the manufacturer warranty. Duct maintenance is the responsibility of the owner (the person who uses the unit. ); ordrng 1 W11158457 (UI) Installed UI. Tested unit. Unit checks ok.
Near Dinuba, CA 93618
Timothy
Job Details: 09/12/2018
WHIRLPOOL REFRIGERATOR WRS555SIHZ Dispenser funnel frosted up and not allowing ice to dispense. Removed dispenser parts and plugged the wire hole under the auger motor. Defrosted dispenser and tested. Unit checks ok.; Job Complete
Near Dinuba, CA 93618
Timothy
Job Details: 09/12/2018
amana refrigerator ASD2575BRB01 Inspected unit and found the evaporator drain was frozen over. Defrosted drain and ran water through it. Unit draining normally.
Near Fresno, CA 93703
Ian
Job Details: 09/12/2018
whirlpool range WEE510S0FS1 Tech found one small functional failure. Oven door light switch was bent. I just adore switch and oven light now tests good. No functional failures with any other system. Customer did not understand how to operate the unit. Instructed customer on how to operate and referred to owners manual. Tech found one small functional failure. Oven door light switch was bent. I just adore switch and oven light now tests good. No functional failures with any other system. Customer did not understand how to operate the unit. Instructed customer on how to operate and referred to owners manual.; Job Complete.
Near Fresno, CA 93710
Ian
Job Details: 09/12/2018
MAYTAG WASHER MVWX655DW1 Tech found unit has power into control but no response. Does not enter diagnostics. Need control board to further diagnose.; ordrng 1 W10803588 (cntrl-elec), Install control, drained unit and recalibrated. Then ran automatic service test. Unit now tests good; Job Complete
Near Clovis, CA 93612
Ian
Job Details: 09/12/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Tech conferred with customer and confirmed that issue was caused by defective ADC board. Need ADC board for repair.; ordrng 1 W10366605 (refer control board),Installed pre-identified parts and unit now tests good.
Near Clovis, CA 93611
Ian
Job Details: 09/12/2018
KITCHENAID OVEN KDRS505XSS01 Tech found upper bake oven igniter blown. Need igniter for repair. ordrng 1 12400035 (igniter,oven) Installed igniter. Unit now tests good.
Near Clovis, CA 93611
Ian
Job Details: 09/12/2018
MAYTAG DRYER MVWC400XW0 Tech found unit had loose pulley. Tightened pulley and ran test mode. Found shifter fault in control and unit fails shift tests. Needs shifter for repair. Installed actuator WPW10006355 (ACTUATOR) . Unit now tests good. Recalibrated. Paid in full previously.
Near Fresno, CA 93728
Ian
Job Details: 09/12/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01 Tech found refrigerator interior lights were off and not responding to door switches. Powered refrigerator off and checked connections. Found main supply harness was loose. Secured harness, restored power, and lights returned to normal function. Investigated further and found that jars on top right-hand fresh food door shelf or causing door not to close fully, and potential he cause door switch to fault. Advised customer, and moved door bins for better clearance. Unit now test good.
Near Fresno, CA 93737
Chris
Job Details: 09/12/2018
KITCHENAID DISHWASHER KDPE234GPS0 dishwasher was not displacing water. I first entered dishwasher into diagnostics received an F4-E3 code. Which has to do with pump motor. First Made sure Pump Had power going to it which it did. Then disconnected power remove the fact of pump assembly and install new one W11085683 (Pump Wash). Tested all functions everything checks out good. Instructed customer on the use of rinse aid and also different functions of the new dishwasher. Job completed.
Near Fresno, CA 93720
Chris
Job Details: 09/12/2018
KITCHENAID DISHWASHER KDPE234GPS0 dishwasher will not fill with water. I told kick plate off the bottom of the Dishwasher to access the fill valve. Saw that I had a bad electrical connection the plug was loose also there is some calcium buildup. Corrected all the issues ran dishwasher through a cycle twice everything tested good dishwasher is now functioning as designed. Job completed.
Near Clovis, CA 93611
Chris
Job Details: 09/12/2018
FRIGIDAIRE REFRIGERATOR FFTR1821QB0 frost buildup at the very top of the freezer door. I proceeded to check out gasket to make sure it was in good condition which it is noticed previous technician already silicone as instructed to. I flipped a gasket around and Also took the door off and adjusted it so it’s sealed better. I could not fill any cold air escaping around gasket. Feel like problem is fixed. Job complete
Near Clovis, CA 93619
Chris
Job Details: 09/12/2018
MAYTAG WASHER MVWB765FW2 Customer thought they had something stuck under the agitator. I found agitator was not installed properly from manufacture. The teeth on it were stripped out so I replaced it with a new one W11161960 (Agitator). I then calibrated washer And ran it through a test all functions test normal. Instructed customer on proper loading procedure and all the different functions of their new wash machine. Job completed.
Near Clovis, CA 93611
Chris
Job Details: 09/12/2018
whirlpool washer WFW9151YW00 receiving a F3- E2 Error code. I first unplugged wash machine to access sensor Found connection to be loose. I then entered washer into diagnostics cleared all error codes then ran a systems test twice.All test passed . Informed customer to go ahead and try running a load of wash and of code reappears will come back and install part. Customer is aware there will be a labor charge and a charge for the part if needed. On return visit replaced sensor . Ran test everything checked out good job complete.
Near Fresno, CA 93706
Chris
Job Details: 09/12/2018
maytag refrigerator MFX2570AEM3 icemaker was not producing ice. I tried jumping icemaker found gear to be stripped out therefore cannot sense if it was full or not. Proceeded to replace icemaker W10882923 (Icemaker). Tested new icemaker everything checks out good. Job complete
Near Fresno, CA 93706
Irvin
Job Details: 09/12/2018
WHIRLPOOL REFRIGERATOR WRF535SWHZ00 Replaced components. W10884390 (ice maker) WPW10420083 (VALVE) Powered unit closed door. IM cycled and filled. All ops normal. ; Job Completed.
Near Fresno, CA 93722
Irvin
Job Details: 09/12/2018
WHIRLPOOL DRYER WED7300DW1 No power to unit. Found the facia cord to main control is not seating causing intermittently no start. Replaced facia W11123145 (Fascia) , seat properly all ops normal. ; Job Complete.
Near Los Banos, CA 93635
Irvin
Job Details: 09/12/2018
maytag washer MVWX655DW1 S225EQauthoThe unit will not agitate or spin. The actuator is broken moves freely. The cam pulley backed down, wire spline down. Replaced cam and actuator. Powered and test components DRAIN MOTOR FAILED also unit would not push out water in tub. ; used 1 W10721967 (CAM), 1 W10876600 (PUMP-WATER), and 1 W10913953 (ACTUATOR)
Near Madera, CA 93638
Irvin
Job Details: 09/12/2018
WHIRLPOOL WASHER WTW5840BW0 Unit not starting. Error codes:F5/E1 F5/E2– lid lock fault, lid up fault. Confirmed issue. In lock test components open and closed w/o actuating. Replaced lock and strike W10404050 (LID LOCK) WPW10239968 (STRIKE). Powered unit and calibrated, passed. All operations normal.
Near Fresno, CA 93711
Irvin
Job Details: 09/12/2018
KITCHENAID RANGE KDRS483VSS03 Customer says the unit broil will not operate, main cavity right, and lights stay on when door is closed. No error codes in the system at all. The hinges are not closing the last 1/16 to 1/4. The unit would need new hinges. ordrng 1 W10782122 (hinge-door R) and 1 W10782123 (hinge-door L), Replaced hinges. Test lights now go out when closing door. Job Complete.
Near Fresno, CA 93711
Irvin
Job Details: 09/12/2018
jennair refrigerator JFC2089BEP00 The IM, not operational. Bail arm is in place motor will not activate with bail arm. Replacing the IM. Replaced IM CYCLED. ALL OPS NORMAL
Near Chowchilla, CA 93610
Douglas
Job Details: 09/12/2018
whirlpool refrigerator WRX735SDHZ00 Unit is malfunctioning again called tech line Sr 7722805593. Tech line advise me it could be the solar from the house turned solar off to house unit still malfunctions need to re-order controls again; ordrng 1 W11043015 (panel-ui) and 1 W11043763 (cntrl-elec), Removed and replaced ice maker control and panel userface unit is working properly.
Near Madera, CA 93637
Douglas
Job Details: 09/12/2018
WHIRLPOOL WASHER WTW7040DW1 Found gearcase to be leaking oil. Unit needs gearcase; ordrng 1 W10811956 (drum assy) Removed and replaced gear case is working properly; Job Completed.
Near Madera, CA 93636
Douglas
Job Details: 09/12/2018
FRIGIDAIRE REFRIGERATOR LGHB2867PF0 Door not closing properly door rails not sliding properly also icemaker will not cycle need to replace both; ordrng 1 241894223 (slide assembly) and 1 241894224 (slide assembly) and 1 5303918493 (freezer ice maker),Removed and replaced door rails and icemaker unit working.
Near Modesto, CA 95354
Cruz
Job Details: 09/12/2018
MAYTAG REFRIGERATOR MRT118FFFM01 set the freezer cntrl to max it keeps the freezer compartment more colder and set the refrigerator temp at number 2, this will keep the cold balance and will not freeze food inside refrigerator section, unit is working as fine at the moment
Near Modesto, CA 95351
Cruz
Job Details: 09/12/2018
WHIRLPOOL WASHER WTW5000DW0 Installed new parts (basket, wash plate, gearcase, tub assy) into unit, I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes found none as well no leaks, unit is working as designed, cx ok repair
Near Livingston, CA 95334
Cruz
Job Details: 09/12/2018
WHIRLPOOL WASHER WTW5000DW1 clothes are still wet after spin cycle, basket does not spin, I then removed wash plate and found hub to be bad, removed bad one and replaced with new one from SP (w10528947 hub), tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, checked for codes found none as well no leaks, unit is working as designed, customer ok repair. ; used 1 W10528947 (HUB)
Near Modesto, CA 95350
Cruz
Job Details: 09/12/2018
maytag dryer MEDX655DW1 Inspected unit. Found start switch to be broken off at console, cx can still use unit. Ordering switch start for unit. ; ordrng 1 WPW10563095 (relay-pts), Installed new part( switch relay) into unit. I then tested unit in a high heat cycle it heated fine, cx ok repair; Job Complete
Near Modesto, CA 95350
Cruz
Job Details: 09/12/2018
WHIRLPOOL DISHWASHER WDF520PADB7 unit is not drying dishes, I then ck for codes found none, tested unit in a diagnostic test mode it completed wash drain dried, found rinse aid dispenser to be empty, I instructed customer on each cycle and what they do, what soaps to use, how to load dw and to use rinse aid finish jet dry, Job complete.
Near Lathrop, CA 95330
William
Job Details: 09/12/2018
MAYTAG WASHER MHW9000YG0 Found F6E1, communication error ccu & mcu, gave estimate for MCU brd replacement. Unit in wash room in a pan. Need 2nd tech, gave estimate, customer declined estimate this time.
Near Modesto, CA 95350
William
Job Details: 09/12/2018
whirlpool refrigerator ER2CHMXPL02 Unit is not cooling in both sections, removed back panel inside freezer compartment and found no frost pattern, look at SD-QuickPic, pulled unit out and removed bottom cover and tested compressor and found it to be good, ordering parts compressor kit, ice maker, send parts to bill (tech) want to be a helper ; ordrng 1 4317943 (icemaker only) and 1 W10309988 (compressor), Removed filter/dryer, dissected dryer, found dryer oil fooled, sweeped low side, Found cap tube 100% restricted, called AHS
Near Highland, CA 92346
Daniel P.
Job Details: 09/12/2018
maytag dryer MGDX700XL1 dryer not drying and burning smell , tested dryer verified burner operation, found poor airflow , and excessive amount of lint in dryer, cust was advised to have vent checked and cleaned if needed , found drum seal detached from drum causing excess lint re glued seal and tested dryer operation all ok call completed.
Near Highland, CA 92346
Daniel P.
Job Details: 09/12/2018
maytag washer MVWX700XL2 washer has unpleasant smell and not washing properly, ran diagnostics found f7e1 error caused by loose drive pulley nut , tightened tested and recalibrated , instructed customer to use washer clean cycle with afresh as recommended by manufacturer call completed.
Near San Bernardino, CA 92405
Daniel P.
Job Details: 09/12/2018
whirlpool refrigerator WRS325FDAW04 refrigerator icemaker not working found frozen fill tube deiced and verified icemaker working instructed customer to check waterline to refrigerator very poor water pressure call completed
Near Moreno Valley, CA 92551
Daniel P.
Job Details: 09/12/2018
WHIRLPOOL WASHER WFW7590FW0 Customer states washer changes increases times during cycle, ran diagnostics found no error codes , instructed customer it is normal for washer to adjust times for may reasons
Near Yucaipa, CA 92399
Daniel P.
Job Details: 09/12/2018
WHIRLPOOL DISHWASHER KUDE70FXSS4 dishwasher not cleaning properly, ran diagnostics and reset board, verified d/w fills washes and drain , cust had no rinse aid in dispenser , customer has hard water advised customer to use rinse aid no other issues found.
Near Redlands, CA 92373
Daniel P.
Job Details: 09/12/2018
MAYTAG WASHER MVWC565FW1 loud noise during spin cycle , found loose drive pulley nut tightened and tested with load all ok call completed
Near Oak Hills, CA 92344
Tyler
Job Details: 09/12/2018
FRIGIDAIRE REFRIGERATOR FPHC2399KF ice maker stopped working and water valve stopped dispensing. Removed and replaced ice maker and valve. Cycle tested all works good at this time.
Near San Dimas, CA 91773
Tyler
Job Details: 09/12/2018
kitchenaid refrigerator KRFC604FSS00 Unit had leaked after customer defrosted told customer that defrost fills the pan and if they moved the unit it may have splashed over. Hasn’t leaked since. All works good at this time.
Near Pomona, CA 91767
Tyler
Job Details: 09/12/2018
whirlpool washer WTW4950XW3 Customer states unit is not spinning the clothes out. Checked for error code, none, and cycle tested unit. Calibrated and tested customer has off balanced loads or overloading causing the issue. All works good at this time.
Near Pomona, CA 91767
Tyler
Job Details: 09/12/2018
WHIRLPOOL DRYER WGD4900XW1 Customer states unit taking too long to dry. Found unit is cycling a little shorter than normal with a load in it. Also load may be more wet after wash cycle which would make drying cycle longer. Customer to try better loading on washer and possibly have vent cleaned to help in drying cycle. All works good at this time.
Near Claremont, CA 91711
Tyler
Job Details: 09/12/2018
WHIRLPOOL REFRIGERATOR KRFC604FSS01 water dispenser doesn’t work sometimes, customer has to remove filter and reinstall. Whirlpool tech has already installed pressure regulator and customer still has issue. Customer also said that rail in freezer is coming off cabinet. Found stripped screw holes into cabinet. Called tech line to document file number 7722912436 submitted for review.
Near Pomona, CA 91767
Timothy
Job Details: 09/11/2018
whirlpool dryer WGD4900XW1 unit taking too long to dry. Found unit is cycling a little shorter than normal with a load in it. Also load may be more wet after wash cycle which would make drying cycle longer. Customer to try better loading on washer and possibly have vent cleaned to help in drying cycle. All works good at this time.
Near Victorville, CA 92392
Cesar
Job Details: 09/11/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 Cubes are to large and getting stuck in ice maker found flow at dispenser to be high got 12 oz in 8 sec should of been 7oz. Adjusted valve on wall to lessen the flow instruct customer to have water pressure checked on home
Near Victorville, CA 92395
Cesar
Job Details: 09/11/2018
MAYTAG RANGE MGR6600FZ0 display found display slowly fades away when unit gets hot customer can unplug the unit and plug it back in and display comes back replaced control since all connections checked good
Near Apple Valley, CA 92308
Cesar
Job Details: 09/11/2018
WHIRLPOOL WASHER MVWB835DW1 unit has off balance and over load codes ran test all tested good suspension is also good
Near Apple Valley, CA 92308
Cesar
Job Details: 09/11/2018
ROPER WASHER RTW4516FW1 Found lint build in pump stoping pump from spinning causing a no drain cleared drain pump and tested unit all checked good.
Near Apple Valley, CA 92308
Cesar
Job Details: 09/11/2018
WHIRLPOOL REFRIGERATOR APPLE VALLEY No ice. Found ice cubes stuck in ice maker stoping motor from rotating removed and all tested good
Near Hesperia, CA 92345
Cesar
Job Details: 09/11/2018
WHIRLPOOL REFRIGERATOR WRF993FIFM00 Fresh food evap frozen over cover is out of date and so is software. Current software is a 600 version replaced evap cover and control to fix the problem of the fresh food evap freezing over
Near Los Angeles, CA 90027
Francisco
Job Details: 09/11/2018
KITCHENAID DISHWASHER KUDE70FXPA5 Checked unit and found vent making contact with kick plate. Adjusted unit and unit now working as intended.
Near Los Angeles, CA 90042
Francisco
Job Details: 09/11/2018
WHIRLPOOL REFRIGERATOR WRF555SDHV00 Checked unit and found ice bin full of ice. Tested dispenser and unit had an ice cube stuck at an angle that prevented the auger motor from turning. Re arranged ice and tested ops unit working as intended, instructed customer on how to remove ice bin and asked her to call in if she has any issues.
Near Pasadena, CA 91101
Francisco
Job Details: 09/11/2018
MAYTAG DRYER MGD3500FW0 Checked unit upon arrival found no error codes stored. Put unit into test mode to test sensor bars, unit passed test. Explained to customer how changing dryness level setting increases/decreases time on dryer display. Also explained how time on display is just an estimated timed and dryer will adjust according to the needs of the load. Unit is working as intended.
Near Monrovia, CA 91016
Francisco
Job Details: 09/11/2018
whirlpool washer WTW5000DW1 Checked unit found no error codes. Proceeded to educate customer on ho HE washing machines work. Also referred him to his user and care guide to learn what cycles fits best for the different types of garments being washed. Customer now understands how the washer machine senses the amount of water needed to wash his clothes. Calibrated unit and it is working as intended.
Near Temple City, CA 91780
Francisco
Job Details: 09/11/2018
WHIRLPOOL REFRIGERATOR WRF560SEYM05 Customer stated unit leaked water intermittently. After further inspection of unit found an obstructed defrost drain. Used steam gun to clear obstruction and tested drain, it is now draining properly. Addressed door misalignment issue to the best of my ability due to flooring not being leveled. Informed customer she approves functions and doors adjustment.
Near Monterey Park, CA 91754
Francisco
Job Details: 09/11/2018
KITCHENAID REFRIGERATOR KRMF706ESS01 Unit seemed to be cooling properly upon arrival. Took temp reading unit was right on target. Door switch damaged on disassembly and right hand side drawer gear cracked as well.; ordrng 1 W10625070 (bracket) and 1 W10852685 (clip) and 1 W11131698 (switch), Removed and replaced parts listed unit now working as intended.
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details: 09/11/2018
KITCHENAID REFRIGERATOR KBSN602ESS00 Upon arrival freezer temperature was -1 deg and fresh food compartment was 36 deg, both of them normal. Now this time customer is complaining of puddle of water under the freezer door. Checked unit and found iced up drain hole, manually removed the ice and installed a heat probe (819043) from stock. Tested ok
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details: 09/11/2018
KITCHENAID FREEZER KRSC503ESS01 Customer complaints of noises before ice maker get water, and LED lights not working on both compartments. Checked unit and found noisy ice maker and LED lights not working. Ordered parts and reschedule.; ordrng 1 W10873791 (icemaker) and 2 W10876365 (light)s and 2 W11226500 (LED LIGHT)s, Replaced ice maker and LED light (W112265500). Tested ok
Near Palmdale, CA 93551
Patrick
Job Details: 09/11/2018
WHIRLPOOL DRYER WGD9500TW3 Found the customer unable to start the unit. Acts like it powers up but no motor or any other ops. Drum is loose. Found broken belt. Removed and replaced from kit. Tested unit. All ops checked good ; used 1 4392067 (DRYER REPAIR KIT)
Near Palmdale, CA 93551
Patrick
Job Details: 09/11/2018
BOSCH DISHWASHER SHE65T55UC Customer complaining of a lingering smell coming from the dish washer. Found the drain hose filled with an orange film that I’ve seen on other units. Unable to be cleaned out needs new drain hose ; ordrng 1 00744881 (DRAIN HOSE ) Removed and replaced hose. Tested unit. All ops checked good
Near Palmdale, CA 93550
Patrick
Job Details: 09/11/2018
MAYTAG WASHER MVWC565FW0 Found the customer having issues with a noise. I checked errors and only stored error was over suds. Ran auto test and unit sounded fine. Checked in spin cycle and it didn’t make noise either. Heard the recording and it was the cam making noise. Needs new one. Removed and replaced. Tested unit all ops checked good. used W11035751 (Gearcase) W10721967 (CAM) W10876600 (PUMP-WATER)
Near Palmdale, CA 93552
Patrick
Job Details: 09/11/2018
whirlpool dryer WGD8500BW Customer having issues with noisy ops. Checked unit out and found needing dryer repair kit. Rollers and pully both out. Removed and replaced 4392067 (DRYER REPAIR KIT) . Tested unit. All ops checked good ; Job Complete
Near Palmdale, CA 93552
Patrick
Job Details: 09/11/2018
whirlpool washer WTW8540BW Customer having issues with a loud noise and wash cycle not working as well. Heard noise and sounds like loose rotor. F51 error. Checked rotor and it was very loose. Tightened and secured. Tested unit. All ops checked good ; Job Completed
Near Palmdale, CA 93550
Patrick
Job Details: 09/11/2018
amana dryer NGD4655EW Customer having issues with no heat. Checked for glow from ignitor, and it didn’t glow. Ch3cked thermal fuse, it read open. Needs new one. Removed and replaced from stick. Tested unit. All ops checked good ; used 1 WP3392519 (THERMAL FUSE)
Near Lancaster, CA 93536
Patrick
Job Details: 09/11/2018
whirlpool refrigerator WRX735SDBM Found the customer having issues with no ice production. Checked ice maker and it was the old style ice maker. Needs updated version replacement kit. Removed and replaced from stock. Tested unit. All ops checked good. ; used 1 W10882923 (ICEMAKER)
Near Ridgecrest, CA 93555
Patrick
Job Details: 09/11/2018
maytag washer MVWB835DC2 Customer having issues with a noise and the unit didn’t want to spin out clothes in a cycle. Checked errors and found error code for water ring in pump. Pump not clogged. Pressure hose did need to be repositioned. Had potential for kinking at the tub connection. Removed and replaced pump as well, wasn’t powering up every time. Intermittent ops. As for ticking noise I don’t hear it. Could be the drain hose hitting back panel. I’ve seen before on this model
Near Glendale, CA 91202
Raymond
Job Details: 09/11/2018
WHIRLPOOL FREEZER WRF560SEYM04 Upon arrival freezer was loud and water spilling out of icemaker. Inspected and found door screw had come loose causing the warm air leak security screws on door and verrified door seals properly, ice maker was also loose slanting, Causing water to leak into ice bin. Secured ice maker and tested, unit functions as designed
Near Glendale, CA 91203
Raymond
Job Details: 09/11/2018
WHIRLPOOL REFRIGERATOR WRS571CIDM01 Upon arrival RC freezing food. Inspected and found temps set at -1FC and 33RC. Also RC compartment was loaded with items touching liner creating cold spots in the unit. Reset temps and instructed tenant about the air flow issue they were having. Unit functions as designed at time of service.
Near Glendale, CA 91203
Raymond
Job Details: 09/11/2018
WHIRLPOOL WASHER WTW5000DW1 Upon arrival cx complaint was unit would stop mid cycle. Found basket speed fault. Inspected and found bad capacitor and shifter which threw out the control. ; ordrng 1 W10913953 (actuator) and 1 W11158831 (CAPACITOR), Replaced actuator control and capacitor tested unit unit functions normal now.; Job Completed.
Near Los Angeles, CA 91405
Raymond
Job Details: 09/11/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM02 10:35, Upon arrival cx complaint was filter won’t eject. Found housing broken. Quoted cx for repair, cx also needed filter. Cx approved repair. Replaced filter housing and filter and tested, unit functions as designed.
Near Los Angeles, CA 91352
Raymond
Job Details: 09/11/2018
whirlpool refrigerator WRF560SEYM05 Upon arrival cx complaint was unit shut off completely. Inspected and found supply voltage at 111VAC. Contacted Rick SR7722908235 and discussed. This is enough voltage although not ideal. When accessing main board unit turned on. Found loose connection. Secured connection and tested unit. Unit functions as designed
Near Avila Beach, CA 93424
George
Job Details: 09/11/2018
MAYTAG WASHER MLG2000AWW Found washer door not locking found discoloration next r11 pin connector also found no power to motor wax need to replace board and motor wax and water valve customer does not want to spend any extra money customer going to just buy new stackable completeunit is 15 Year’s oldNo dents or dings cause by tech
Near San Luis Obispo, CA 93405
George
Job Details: 09/11/2018
WHIRLPOOL FREEZER WRT518SZFW00 Found refrigerator working at times if customer set at recommended setting intermently stars defrosting if set highes position over freezes need to replace control ok to order part; ordrng 1 ELECTRONIC CONTROL Installed part tested ok No dents or dings cause by tech. Complete
Near Santa Clarita, CA 91321
Kenneth
Job Details: 09/11/2018
MAYTAG WASHER MVWB835DW2 Customer concerned about washing. Found unit having to much soap in unit. And found us proper loading techniques. Customer is laying clothes around wash plate instead of balling them up in loose heap. Informed customer on proper soap usage and loading techniques and tested unit. Unit is working properly. Informed customer if problems continue to call us back.
Near Los Angeles, CA 91367
Kenneth
Job Details: 09/11/2018
KITCHENAID DISHWASHER KUDS30IXSS7 W10712394 apon arrival removed and replaced adjuster kit found out we pre I.d wrong adjuster kit so now I can’t even install upper rack in dishwasher ordering correct rack per sp even in whilpool snots cx requests a different tech now so she can get earlier appointment ; ordrng 1 W10712394 (adjuster), Installed adjusters. Tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around 7nit caused by technician
Near Los Angeles, CA 91367
Kenneth
Job Details: 09/11/2018
WHIRLPOL WASHER WFW70HEBW Found all listed error codes due to excessive soap. Found unit was being used when got here and found there to be soap during spin. Informed customer of to much soap. Cleared out excessive soap and tested unit. Unit is now working properly. Also found bellows not properly installed in between tub and basket. Properly installed bellows and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused b6 technician. F9E1 - Long drainF0E1 - load detected during clean washF8E1 - no water detectedF8E3 - overflow condition
Near Stevenson Ranch, CA 91381
Kenneth
Job Details: 09/11/2018
MAYTAG DISHWASHER MDB8859AWS2 Found door slamming down due to.broken door linkage. Rep,aced door linkage and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unitncaused by technician.
Near Visalia, CA 93277
Enrique
Job Details: 09/11/2018
whirlpool refrigerator WRT311FZDW01 ice maker not making ice . Shorted module . Installed new ice maker 4317943 (ICEMAKER ONLY). It cycled/filled . All functions checked normal at time of service . No leaks .
Near Hanford, CA 93230
Enrique
Job Details: 09/11/2018
maytag washer MVWB835DW3 unit making noise . I found the front left suspension rod was not installed correctly . I reinstalled the suspension . All functions checked normal . No leaks
Near Hanford, CA 93230
Enrique
Job Details: 09/11/2018
amana dryer NED4655EW0 Unit not heating up . I found shorted heating element . Replaced the element , thermal fuse , thermal cut off , and thermal fix . All functions checked normal at time of service .; Job Complete. used WP3392519 (FUSE-THRML) 279838 (ELEMENT,HEATER WP3387134 (THRMST-FIX) 279816 (THERMAL CUT OFF HI)
Near Hanford, CA 93230
Enrique
Job Details: 09/11/2018
kitchenaid refrigerator WRV986FDEM ice makers not making ice . Replaced both ice makers W10886931 (Icemaker) W11188383 (Icemaker). All functions checked normal at time of service . No leaks