Near Visalia, CA 93291
Andrew
Job Details:
05/05/2020
OVEN WHIRLPOOL WOC97EC0HZ00
User interface is displaying lines and snow. Need user interface and ordering appliance board as well ; ordrng 1 W11261165 (cntrl-elec) and 1 W11428588 (CONTROL PANEL)
Near Bakersfield, CA 93304
Patrick
Job Details:
05/05/2020
REFRIGERATOR KITCHEN AID KSF26C6XYY04
Removed and replaced fan scroll. Tested unit. All ops checked good
Near Exeter, CA 93221
Michael
Job Details:
05/05/2020
OVEN WHIRLPOOL WOS51ES4ES01
Cx states unit worked for a while but when they started another bake cycle. Console engages and says it is preheating but element never got warm.Started bake cycle and relays engage on board and blower is blowing but bake element is not heating.Started broil cycle and waited a few minutes and again blower is blowing but elements are not heating.Entered diagnostics and found no faults stored.While cycling through menu selections the console UI became blank and unresponsive. When pushing key pad the chime indicator would sound but no actions would happen inside unit. Oven interior light was on and remained on console would no longer turn interior light off had to kill power at breaker.Ordering console membrane W10695000Interface user board W10803991Main control board W1080399Blower motor WPW10176670; ordrng 1 W10695000 (CONSOLE MEMBRANE ) and 1 W10803991 (UI BOARD) and 1 W10803994 (MAIN CONTROL BOARD) and 1 WPW10176670 (BLOWER MOTOR)
Near Bakersfield, CA 93309
Dane
Job Details:
05/05/2020
REFRIGERATOR KITCHEN AID KRFF507HPS00
Unit was deemed non repairable.
Near Oakdale, CA 95361
Lance
Job Details:
05/05/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
Needs work- found pantry door user interFace not working or display. Needs user interface and pantry drawer board.Causing electrical issues with control board. We will need to re route with parts for repair. Psp part may be additional time for parts arrival; ordrng 1 W11330971 (INTERFACE ) and 1 WPW10769076 (cntrl-elec)
Near El Monte, CA 91733
Andy
Job Details:
05/05/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM
"Freezing food in fresh food compartment, replaced man control and repaired door mullion and tested unit working properly"
Near Fillmore, CA 93015
Aaron
Job Details:
05/05/2020
WASHER WHIRLPOOL WTW5000DW1
"Replaced the gearcase and hub asm , actuator , belt, valve , put back together tested ops normal at this time after calibrated unit"
Near Glendora, CA 91740
Jaime
Job Details:
05/05/2020
DISHWASHER WHIRLPOOL WDT720PADM0
Installed drain pump provided by customer NOTEBOTH CALLS PAY WAS DONE ON ONE CHECK
Near Modesto, CA 95357
Lance
Job Details:
05/05/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Fixed-replaced icemaker fan motor as requested by tech line. Installed and tested ok, fan is now running ok and turned icemaker to on position. Please allow 24-36hrs for cooling and ice production"
Near Santa Clarita, CA 91351
Raymond
Job Details:
05/05/2020
WASHER WHIRLPOOL WTW7000DW4
"Upon arrival cx states unit not filling with water. Found loose connection at water valve, secured and tested, 7nit functions as designed."
Near Lemoore, CA 93245
Enrique
Job Details:
05/05/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00
"Replaced capacitor ( missing ) ordered by FP , Refrigerator still not cooling . 4/17/20 I ordered compressor assembly , job was not completed . 4/30/20 I called techline , spoke with Robert Sr #7727721720 . Found compressor and fan motors working , no frost pattern on evaporator . ; ordrng 1 WPW10507886 (compressor)"
Near Bakersfield, CA 93308
Dane
Job Details:
05/05/2020
WASHER MAYTAG MVWB835DW4
Upon arrival the consul was not functioning. Removed and replaced consul and tested unit. Unit functions normal now
Near Hesperia, CA 92344
Cesar
Job Details:
05/05/2020
WASHER WHIRLPOOL LSQ9564JQ0
Found failed lid latch switch will not close causing unit not to spin ; ordrng 1 3949247V (switch-plg)
Near Corcoran, CA 93212
Enrique
Job Details:
05/05/2020
WASHER WHIRLPOOL VAW3584GW1
"Inspected whirlpool washer . Customer concerns , leaking underneath . I tested the washer , drain water out . Found no leaks from the washer , looks like house drain pipe is backing up , water marks on Sheetrock . Customer needed instructions ."
Near Bakersfield, CA 93311
Erick
Job Details:
05/05/2020
REFIRGERATOR KITCHEN AID KFIS29BBMS02
Cycled unit and found unit with ice miser erro code causing it not to properly make ice. Ice box fan is running with no faults. Unit will need new ice maker. Customer decline estimate for repair. Job complete
Near Fresno, CA 93703
Irvin
Job Details:
05/05/2020
RANGE WHIRLPOOL WEG750H0HZ0
"F6/E0- the electronic control depressed key. Cleared error code removed power 30sec restored power the display is flickering and not responsive. The error returned. Replacing HMI, and main control. ; ordrng 1 311255 (light bulb) and 1 W10869383 (console)"
Near Los Angeles, CA 91605
Leon
Job Details:
05/05/2020
REFIRGERATOR WHIRLPOOL WRF560SMHZ00
Cx states that unit is not working properly.After running diagnostic check find that ice buildup in freezer section.Fan motor is not running Technical Service Pointer #:? W11397260A; ordrng 1 W11190084 (tube-drain) and 1 WPW10464673 (motor-evap)
Near Lompoc, CA 93436
James
Job Details:
05/05/2020
WASHER WHIRLPOOL WTW5000DW2
Unit water valve screaming during operation. Ordering new valve W11210459 hard water deposit building up in valve; ordrng 1 W11210459 (valve)
Near Lancaster, CA 93536
Jonathan
Job Details:
05/05/2020
DISHWASHER WHIRLPOOL MDB4949SDM0
Found defective spay arm no rinse aid. And fixed spay arm. Tested unit and is working properly.
Near Pomona, CA 91767
Tyler
Job Details:
05/05/2020
RANGE KITCHENAID KFGG500ESS0
Customer stated that bezels coating is coming off and sharp. Removed and replaced bezel kit tested all works good at this time.
Near Lancaster, CA 93536
Jonathan
Job Details:
05/05/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Replaced defective board. Tested unit and is working properly
Near Riverside, CA 92504
Tyler
Job Details:
05/05/2020
WASHER AMANA NTW4516FW0
Customer stated that unit won’t spin. Found agitator is stripped and suspension is bouncing. Tested unit found gear case is grinding and capacitor won’t let it agitate. Gear case is leaking and cam kit is covered in oil. Removed and replaced parts. Tested all works good at this time.
Near Moreno Valley, CA 92555
Kevin
Job Details:
05/05/2020
WASHER MAYTAG MFW9700SB1
Unit not draining. Found clogged pump. Cleared clogged pump and ran diagnostic cycle. All tests good.
Near Riverside, CA 92507
Kevin
Job Details:
05/05/2020
OVEN WHIRLPOOL KFGD500ESS04
Took pic of pop. Unit not heating. Found switch on gas valve not turned on during install. I flipped switch. All tests good.
Near Moreno Valley, CA 92555
Kevin
Job Details:
05/05/2020
WASHER AMANA NFW7200TW
Unit is not finishing cycle. Found failed user interface not allowing unit to be put into diagnostic cycle. User interface part number WPW10273828 is no longer available. Informed customer.
Near Fresno, CA 93730
Timothy
Job Details:
05/05/2020
REFRIGERATOR KITCHENAID KBSD602ESS01
All the LEDs on the same CKT that keep going out are dim. The re is a hum at the control when the door is open. I can not get good voltage readings even with needle leads. Called WPTS (7727719716) and told them about this reoccurring issue to document it and to see what their recommendations are. WPTS says to replace every LED in that CKT. I will install the control after the LEDs are replaced.; ordrng 6 W10908166 (module)s
Near Los Angeles, CA 90077
Isidore
Job Details:
05/05/2020
DISHWASHER KITCHENAID KDTE104ESS1
"Found detergent dispenser seal came off, reinstalled seal test dispenser operation ok at this time"
Near Yucaipa, CA 92399
Rod
Job Details:
05/05/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
Doors now don’t alignConfirmed loose door hinge adjuster...........tightened and now as designed alignment
Near Pomona, CA 91767
Andy
Job Details:
05/05/2020
LAUNDRY MAYTAG MVWX655DW1
"Not agitating, found that washplate was bad , replaced washplate and screw tested unit working properly"
Near Tulare, CA 93274
Chase
Job Details:
05/05/2020
WASHER MAYTAG MVWC565FW0
Will need to order motor and belt for this job. Ordering parts for repair. ; ordrng 1 W11026785 (MOTOR) and 1 WPW10006384 (BELT) and 1 WPW10427633 (DHEILD)
Near Los Angeles, CA 91356
Isidore
Job Details:
05/05/2020
DRYER WHIRLPOOL GGW9250PW0
"Found thermal fuse open fuse coils 279834 tested ok. Removed and installed new thermal fuse and coils.; used 1 279834 (2 COIL GAS VALVE SET), and 1 WP3392519 (THERMAL FUSE 15.40) from stock"
Near Visalia, CA 93292
Chase
Job Details:
05/05/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
"Concern unit not making ice, Found broken white wire underneath kickplate. Wire from cabinet to freezer door broken. Called into WPLTS spoke with Joel. Confirmed broken wire coming from cabinet this is getting deemed unrepairable per WPL. Being submitted for exchange. Job complete.SR#7727718946"
Near Dinuba, CA 93618
Jonathan
Job Details:
05/05/2020
WASHER MAYTAG MVWC565FW1
Installed control tested unit pass all working as designed
Near Thousand Oaks, CA 91360
Alejandro
Job Details:
05/05/2020
REFRIGERATOR KITCHENAID KRFC704FSS02
"Found the unit not cooling,replace compressor drier tube valve,, assembly evaporator cover and evaporator cover,charge refrigerant unit work normal"
Near Fresno, CA 93723
Irvin
Job Details:
05/05/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Power was removed and all ice melted. Replaced evap motor and control. Assembled unit. Cycled on set temps. All ops normal.
Near Bakersfield, CA 93307
Dane
Job Details:
05/05/2020
WASHER WHIRLPOOL WTW4816FW2
Upon arrival the unit would not spin. Found shifter faulty. Removed and replaced shifter and tested unit. Unit functions normal now
Near Apple Valley, CA 92308
Cesar
Job Details:
05/05/2020
DISHWASHER WHIRLPOOL GU2600XTPS6
Replaced dispenser tested good
Near Porterville, CA 93257
Michael
Job Details:
05/05/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Removed and installed new freezer door LH11026425Request 2X labor for door removal and installIce maker that was pre installed onto unit was damaged. Installed new ice maker W10873791Rebooted unit and purged water dispenser and ops as designed. Advised cx to wait 24 hours for ice productions. All ops are as designed job complete
Near Riverbank, CA 95367
Lance
Job Details:
05/05/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM00
"Found drain issue, collapsed drain. Put wire through drain and not completely going through. Advised customer not repairable, customer says he not satisfied and saying he will take apart refrigerator himself and rig something, does at want any additional services"
Near Visalia, CA 93292
Chase
Job Details:
05/05/2020
WASHER MAYTAG MVWB835DW0
"Installed new parts. All ops now testing out normal to,e of repair. Instructed cx that sounds of clicking they are hearing is a normal operation. This is the sound of the shifter shifting into either a spin or agitation cycle. Unit now working by design. Job complete."
Near Hanford, CA 93230
Enrique
Job Details:
05/05/2020
RESIDENTIAL REFR WHIRLPOOL WRX735SDHZ00
"Inspected whirlpool refrigerator . Customer concerns , both compartments not cooling . Found evaporator motor working but condenser and compressor not receiving voltage . I checked all connectors on central electric , connector was not fully inserted . Now Compressor and all components work as designed ."
Near Fresno, CA 93726
Jonathan
Job Details:
05/05/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01
Installed harness and control tested working to spec
Near Fresno, CA 93720
Jonathan
Job Details:
05/05/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Installed door tested working to spec
Near Dinuba, CA 93618
Jonathan
Job Details:
05/05/2020
REFRIGERATOR KITCHENAID KRMF606ESS01
Tryed install module found blue wire broken called tech he had me try and pull wire out it broke off further into unit 7727717395 refund 5.oo to customer unit not repairable
Near Porterville, CA 93257
Michael
Job Details:
05/05/2020
WASHER MAYTAG MVWC200BW
Unit was not installed in the home. Cx stayed she would call back and resch when unit was ready for service.
Near Santa Clarita, CA 91321
Raymond
Job Details:
05/05/2020
REFRIGERATOR WHIRLPOOL WRF560SEYW05
"Upon arrival fc evap frosted, needs control, harness, evap motor.; rqstng P&A on 1 W10633276 (harns-wire) and 1 WPW10464673 (motor-evap)"
Near Camarillo, CA 93012
Joe
Job Details:
05/05/2020
WASHER MAYTAG MVWB765FW0
Replaced control and water valve. Tested unit job complete.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details:
05/05/2020
WASHER WHIRLPOOL WTW8040DW0
Customer stated that the unit is not spinning out the clothes and is taking too long. Found error code for long fill and temp fault error code. Ordering valve and main control not in stock.; ordrng 1 W10812421 (elec.control board) and 1 W11220230 (valve)
Near South Pasadena, CA 91030
Francisco
Job Details:
05/05/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM02
Informed tech line that base is bent all the way through.Sr#7727723854; ordrng 1 2179826 (rivet) and 1 W10475495 (roller) and 1 W10633579 (baffle-air) and 1 W10638694 (support) and 1 W10817071 (blade-fan) and 1 W10909387 (motor-cond)
Near Fresno, CA 93706
Irvin
Job Details:
05/05/2020
DRYER WHIRLPOOL WED7000DW2
Removed power replaced damaged panel assembled unit. All ops normal.
Near San Luis Obispo, CA 93405
Tom
Job Details:
05/05/2020
REFRIGERATOR KITCHENAID KRFC300EBL01
"Installed Damper Door, ran diagnostic tests, check okay. No damage to unit or home from tech, job complete."
Near Turlock, CA 95382
Lance
Job Details:
05/05/2020
RANGE WHIRLPOOL WEG730H0DS0
"Fixed-replaced orifice ,2a knobs and burner head and caps. Ran and tested. All burners now fully functional and working as designed. Left rear burner is now fully ignition properly."
Near Nipomo, CA 93444
Jim
Job Details:
05/05/2020
WASHER WHIRLPOOL WTW8000DW5
F8E1. F0E4. F2E1. F3E2 are the fault codes. Cleared codes replaced water valve. Unit tested ok
Near Clovis, CA 93619
Timothy
Job Details:
05/05/2020
REFRIGERATOR WHIRLPOOL KBFN402ESS01
Screw head that holds the left door spring/door stop arm is broken. Unit needs multiple parts to rebuild the door hinges.; ordrng 1 W11171640 (shim-hinge) and 1 W11416733 (EXT ARM) and 1 W11418227 (EXT)
Near Porterville, CA 93257
Michael
Job Details:
05/05/2020
REFRIGERATOR KITCHENAID KBSD608EBS01
Cx states unit is building up ice in freezerTook quick pic of ice build upUsed steamer to remove all ice and heat gun to reset door seal. Found mag strip in rubber seal has slipped down approx 1” causing air leak at freezer door corners. Took quick picNeeds freezer gasket in grey W10800788Return 5-7-20 ; ordrng 1 W10800788 (GASKET GREY)
Near Glendora, CA 91740
Stephen
Job Details:
05/05/2020
WASHER MAYTAG MVWB765FW0
"Ran diagnostics. Had f8e1 error code. No cold water, dispensers are working. Found cold solenoid split. Replaced water inlet valve. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses,dispenses, and spins properly at this time. Complete."
Near Agoura Hills, CA 91301
Joe
Job Details:
05/05/2020
DISHWASHER KITCHENAID KDTE204GPS0
Units drain pump was clogged causing it to not drain. Cleared drain pump and tested unit. Unit is functioning as designed. Job complete.
Near Camarillo, CA 93010
Joe
Job Details:
05/05/2020
MICROWAVE KITCHEN AID KMCC5015GSS1
Contacted Techline. This unit is not serviced.
Near Los Angeles, CA 90042
John
Job Details:
05/05/2020
MICROWAVE WHIRLPOOL WMH76719CS4
The microwave oven would not turn off. Replace the main control and the micro control. The microwave oven tested good at this time.
Near Fresno, CA 93710
Irvin
Job Details:
05/05/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00
"The unit is building ice in fresh food section, the dampener is failed. The thermistor for evap is collecting moisture. Explained to cx work needs to be done. Ok. Ordering parts. ; ordrng 1 W10277799 (harns-wire) and 1 W10633627 (motor-evap) and 1 WPW10248595 (control) and 1 WPW10514110 (motor evaporator)"
Near Lancaster, CA 93535
Jonathan
Job Details:
05/05/2020
RANGE WHIRLPOOL WFG770H0FZ0
Found defective nob.; ordrng 1 W11122880 (knob)
Near Merced, CA 95348
Kenneth
Job Details:
05/05/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01
Fan broke causing vibration. Evap fan motor shaft loose due to excessive vibration. Ordrring new fan blade. Will replace motor on return visit. Rescheduled customer for friday 5-1-20; ordrng 1 WP2169142 (Blade)
Near Templeton, CA 93465
Tom
Job Details:
05/05/2020
REFRIGERATOR WHIRLPOOL WRS973CIDM00
"Installed Control Board and Thermistor, ran diagnostics, check okay. No damage to unit or home from tech, job complete."
Near Fresno, CA 93723
Irvin
Job Details:
05/05/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
"Cx says the food is freezing in the fresh deli drawer. Checked all components, all set properly, and operational. The food in the unit and shelf’s needs to be rearranged, causing poor air circulation. Will correct. Cx says the unit is noisy in the back found bad inlet valve buzzing while filling. Installed valve. All ops normal. ; used 1 W10913947 (VALVE ) from stock"
Near San Luis Obispo, CA 93401
Tom
Job Details:
05/05/2020
DRYER WHIRLPOOL WGD5000DW3
"Installed Gasket with Adhesive, check okay. No damage to unit or home from tech, job complete."
Near Morro Bay, CA 93442
Jim
Job Details:
05/05/2020
DRYER - ELECTRIC MAYTAG MGDD855DW0
Two rollers and belt tensioner are bad. Installed dryer repair kit. Unit tested ok; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Ivanhoe, CA 93235
Andrew
Job Details:
05/05/2020
WASHER MAYTAG MVWB765FW3
Cx stated that unit will fill up to the top and they would have to shut off unit. Ran diagnostics and found stuck key fault. Checked pressure hose ok. Ordering control and pressure hose. ; ordrng 1 W11195970 (cntrl-elec) and 1 WP353244 (pressure switch hose)
Near Los Angeles, CA 91607
John
Job Details:
05/05/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01
"Refrigerator door is not closing all the way, causing condensation inside the refrigerator section. Note from the picture if you cannot close the door on the bottom side. Three of us tried to realign the store, but it would not hold true and straight. Ordering the door.; ordrng 1 LW10642551 (dor-fip)"
Near Fresno, CA 93730
Timothy
Job Details:
05/05/2020
COOKTOP KITCHENAID KCES956HBL00
Cut out is 34.5”x 20.25”
Near Castaic, CA 91384
Raymond
Job Details:
05/05/2020
WASHER WHIRLPOOL MHW3505FW1
"Upon arrival unit had pressure system fault. Shorted control, UI and switch.; rqstng P&A on 1 W10911040 (panel-cntl) and 1 W11201284 (cntrl-elec)"
Near San Gabriel, CA 91776
Juan
Job Details:
05/05/2020
DRYER WHIRLPOOL WGD4815EW2
"Broken timer shaft. Replaced timer, checked operations, unit is working fine. Instructed customer to only turn knob clockwise."
Near Redlands, CA 92374
Rod
Job Details:
05/05/2020
DISHWASHER WHIRLPOOL KDFE104DBL4
Racks falling apartConfirmed top rack adjuster brokenOrdering rack adjusters;; ordrng 2 WPW10546503 (adjuster)s
Near Oxnard, CA 93033
Hector Zuleta
Job Details:
05/05/2020
DRYER WHIRLPOOL WGD72HEDW1
Customer was concern about dryer been noisy during operation. I checked the unit and I found a worn out Idler Pulley. Replaced the Idler Pulley installing a Dryer Repair Kit (4392067). Tested ok.
Near Arcadia, CA 91006
Andy
Job Details:
05/05/2020
MICROWAVE WHIRLPOOL JMW3430WP00
"No power, called techline #7727717339 needs power board, picking part later today and coming back from coast. Replaced control power board tested unit working properly"
Near Los Angeles, CA 90272
Isidore
Job Details:
05/05/2020
DISHWASHER JENN-AIR JDB9000CWP3
"Found upper rack tracks broken coming per service pointer W11296667, removed old upper rack track and installed new dishwasher upper rack tracks. Test dishwasher operation ok at this time working as designed."
Near Perris, CA 92571
Kevin
Job Details:
05/05/2020
WASHER MAYTAG MVWB865GW0
Customer concerned with odor and loose agitator. I found loose agitator. I tightened agitator and tested unit. All tests normal. Gave customer tips to help with odor.
Near Fresno, CA 93726
Jonathan
Job Details:
05/05/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV01
Tested unit it dispenser ice working adjust water to stop the jamming of the dispenser tested working to spec
Near Upland, CA 91784
Jaime
Job Details:
05/05/2020
REFRIGERATOR KITCHENAID KRFC704FPS01
Installed parts listed new control and water valvA NEW PROBLEM FOUND ICE DSPNSR DONT WORK RECESS DONT OPEN. ORDERED PARTS; ordrng 1 W11204892 (door-ice) and 1 W11222983 (trim) and 1 W11227946 (shield) and 1 W11330487 (panel-ui)
Near Los Angeles, CA 91344
Joe
Job Details:
05/05/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
I’ve maker is not making ice. Pulled fridge out to find ice maker power supply wire was pinched. As soon as wire was I pinched unit began to drop rack of ice and fill ice maker.
Near Bakersfield, CA 93313
Erick
Job Details:
05/05/2020
WASHER MAYTAG MVWB766FW0
Customers having strong odors from unit. Will need to replace and pump as wel.; ordrng 1 W10876600 (drain pump) and 1 W11244231 (hose)
Near San Bernardino, CA 92404
Rod
Job Details:
05/05/2020
M/W OTR WHIRLPOOL WMH54521HS2
Range fan does not runConfirmed Needs electronic control and exhaust fan replacedAccessibility will be provided by consumer or consumer will absorb uninstalling fee. Owners manual states installation issues will not be covered.Consumer will have product uninstalled for Monday 4may appt. ; ordrng 1 W10918298 (motor-fan) and 1 W11182110 (cntrl-elec)
Near Santa Clarita, CA 91354
Randy
Job Details:
05/05/2020
WASHER MAYTAG MHW6630HC0
Removed and replaced water pump tested now working as designed no error codes. Job complete
Near Fresno, CA 93710
Timothy
Job Details:
05/05/2020
DRYER MAYTAG MEDC465HW0
"Installed drive assembly and tested. Found the noise was coming from behind the bulkhead. Found the heater ducting and bulkhead flange were what was making the noise (sounded like a support wheel). Adjusted bulkhead and added dampening material. Tested unit and found no squeak. Unit checks ok. Customer states he has had multiple visits for this unit and that I was to call WPTS. Found the sound before they called me back . Customer states previous repairs were support wheel replacement , then greasing of that wheel( cleaned off grease and replaced support wheel when installing kit to avoid lint build up on dry bearing) motor replacement then adding foil tape to the motor and cabinet mating surface. This was done by a different servicer."
Near Delano, CA 93215
Michael
Job Details:
05/05/2020
WASHER WHIRLPOOL WTW4855HW1
"Cx states sensing light just keeps flashingManually cancelled wash cycle.Entered diagnostics and ran manual lid lock and engages as designed.Ran manual cold and have proper flow. Ran manual hot and found hot water valve off. Turned valve on and ran manual hot and now have proper flow.Cleared faults and ran auto service test with cx present. Unit now fills, agitates, drains and spins as designed. All ops are now normal.Cx had water valve off due to the valve was dripping. Advised to replace valve.Job complete"
Near Rosemead, CA 91770
Stephen
Job Details:
05/05/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
Received only 1 ice maker. Replaced ice maker assembly. Harvesting and filling properly at this time. Installed pop rivets in FC brackets/ slides. Instructed customer to allow 2-3 days for ice. Unit is cooling properly at this time. Complete.
Near Monterey Park, CA 91755
Juan
Job Details:
05/05/2020
REFIRGERATOR WHIRPOOL MBR2256KES
"Frost building up on evaporator cover, evaporator iced over. Ran diagnostics, heater got activated during defrost test. Replaced main control board, not advancing into defrost. De iced freezer, instructed customer to leave unit disconnected for at least two hours to allow remaining ice to melt."
Near Merced, CA 95348
Kenneth
Job Details:
05/05/2020
WASHER AMANA NTW4516FW3
Unit nit advancing through cycles. Not drainjng uniy. Found control board fault not sending volts to drain oumo. Replaced control with Pre-ID and tested. Unit is working properly
Near Castaic, CA 91384
Raymond
Job Details:
05/05/2020
DRYER WHIRLPOOL WGD70HEBW1
"Mail out receipt. Upon arrival cx states unit making noise while in use, unit needs repair kit. ."
Near Fresno, CA 93704
Irvin
Job Details:
05/05/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01
"Power already removed. Replaced components ordered. Assembled the unit, powered. All ops cycled on and normal."
Near Los Angeles, CA 91343
Antonio
Job Details:
05/05/2020
REFRIGERATOR WHIRLPOOL WRT138FZDW00
Checked cleaned fresh food diffuser. Checked air vents and airflow. Working ok.
Near Clovis, CA 93619
Timothy
Job Details:
05/05/2020
WASHER MAYTAG MVWX655DW
"Customer states they ran a soak cycle the unit did not fill with water, the LED on the console went out and the unit started draining without any water in it. When I arrived the unit was unplugged. Plugged in unit and it drained for about 5 minutes. Checked for faults and ran a service cycle then a soak cycle. There were no stored faults, the unit is on a polarized grounded CKT, it passes its service test and filled with water when I ran a soak cycle as designed. Called WPTS (7727723120) who stated that without faults and being that the service cycle passed that they can not recommend any parts at this time. They have said to have the customer monitor the unit and to report if problems reoccur . Calibrated unit."
Near Clovis, CA 93611
Timothy
Job Details:
05/05/2020
REFRIGERATOR KITCHENAID KRFF707ESS01
"Removed everything out of the RC. Defrosted the RC evaporator, this took over an hour. Performed service pointer on this unit. Evaporator is zip tied to the back wall, the defrost thermistor has been optimized and zip tied to the return line of the evaporator,the refrigerant lines are bent back so they don’t push the cover forward. A second set of screws were installed in the evaporator cover so it seals correctly. Unit cooling."
Near Merced, CA 95348
Kenneth
Job Details:
05/05/2020
MICROWAVE WHIRLPOOL WML55011HS3
Installed mounting studs. Installed MW. Unit is now eorkijg properly.
Near Los Angeles, CA 90046
John
Job Details:
05/05/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02
Brand new refrigerator will not turn on. The wire harness connection for the main power going to the control board was not locked onto the control board all the way. Secure the connection to the refrigerator control. The refrigerator tested good. This house is being rebuilt and is under construction
Near Fresno, CA 93711
Irvin
Job Details:
05/05/2020
REFRIGERATOR WHIRLPOOL MSD2756DEW
"Leaking from the freezer door bottom. The drain line has debri stopping defrost water to travel to drip,pan. Removed and cleared the tube and evap area. All ops normal."
Near Kingsburg, CA 93631
Andrew
Job Details:
05/05/2020
WASHER MAYTAG MVWC565FW0
Removed and replaced strike. Tested unit and it filled agitated and drained.
Near Los Angeles, CA 91604
John
Job Details:
05/05/2020
REFIRGERATOR WHIRLPOOL WRS571CIDM01
"The evaporator fan motor in the freezer was not working. Replaced a failed evaporator fan motor, the refrigerator tested good.; used 1 WP2315549 (EVAPORATOR FAN MOTOR) from stock"
Near Ceres, CA 95307
Lance
Job Details:
05/05/2020
WASHER MAYTAG MVWB765FC3
"F3E2 error- thermistor shorted water valve. Fixed- replaced faulty water inlet valve. Ran calibration and passed, auto test passed. Tested wash with clothing ok, unit is now working and filling properly, unit is now fully operational"
Near Paso Robles, CA 93446
Tom
Job Details:
05/05/2020
REFRIGERATOR WHIRLPOOL KFIV29PCMS02
"Found ice build up at back wall behind IM, order Adapter Kit, per Service Pointer W10545058, under S81231, Kit W10648043. /Adapter - (W10648043); ordrng 1 W10648043 (adapter)"
Near Los Angeles, CA 90041
John
Job Details:
05/05/2020
KITCHEN KITCHENAID KDTE334GPS0
The very top small wash arm came disconnected and fell into the tub. Reinstalled and secured it in place properly. The dishwasher tested good at this time. See my office notes