Replaced faulty capacitor has zero microfarads. Tested after repair all ok.

Off balance load error. Removed and replaced slider. Tested operation. All ok!

"Assembly oven bottom was replaced because old one was bended, also cap was replaced because of smaller size, no further issues, job completed."

Installed new drain pump

Removed and replaced heater assembly. All OK.

Upon arrival found unit with cover for the motor and belt fell into the ground cows in the noise when the unit was agitate. Readjust the cover and return the unit and now unit is working properly. Job complete.

Customer stated that the unit is not washing the dishes. Found sump is not working. Quoted customer for replacement.

"Heater is drawing .9 amps, water valves are .4 amps, unit in run cycle drawing .3 amps. Polarity and ground is all correct. Called tech line and theyre only willing to write a report but not will not condemn the unit. Received a service number 7735748056"

"Replaced freezer door, checked ice maker functions, unit operating as designed."

Repositioned drain line. Drain line longer hitting tub during spin cycle and making clicking sound.

"Installed the sump and motor assembly. Ran diagnostics, diagnostics completed with no errors present. Verified that No leaks are present. Unit is functioning as designed. Did not install the board and drain pump.

"On arrival unit has no ice, found broken wires at lower hinge of fc door. Needs door. Advised Cx to seek assistance as repair is costly. Cx paid service fee."

"When I was closing the door I noted some of the LEDs were lit. I checked for fault codes and ran a service test. The unit had no faults and passed its service test without generating any new faults. Found the end of the power cord connected to an adapter that was loose when I disconnected the power. Checked for secure wire nuts. Both lines were secure and there is no evidence of overheating. Opened panel and removed the door latch. During inspection, when I was actuating the latch, something flew out of it. I could not find what that might have been. I lubricated the latch and reinstalled it. I checked all the harness connections and applied a dielectric compound to the connections for better conductivity. Reassembled unit and ran another service cycle. The unit completed the cycle without fault. Started a normal cycle to make sure the unit works in consumer mode. Aligned the door to the latch for better closing. The strike was forcing the door slightly left. Currently the unit is operating a s designed. Informed the customer the service charge is valid for 30 days and off the unit should act up they could recall service without another service charge. The unit seems to be in good condition. I focused on the latch and connections since this was the most likely issue other than a control failure . Both are checking ok currently."

"Checked the Left front power burner was not igniting when cold , aligned up the power burner correct and and widened the upper left port , ops now work correct, power burner now ignite correct at this time"

Found the unit had a loose connection at the gas coils. After reinserting the coil connector that restored the heat. I ran a vent test as well and recommended the customer have it cleaned out. Dryer isolated passed the tested. Heat cycling test passed. Job completed.

"Checked the unit dead , customer self cleaned , then cooled off ,then the control fuse went bad - cx approved , tested operations unit now heats correct at this time

Cx exhaust that goes out to house was completely blocked and exhaust was crushed and extremely long Advised cx to clean that out and get short hose Complete

"Replaced valve, dryer, Access port , also replaced evap cover, recharged system with 4.5 oz of 134A still no flow to fresh food evaporator, set valve to fresh food evap, cut at dryer and pressurized system to 149 psi still no flow to evap determine restriction in capillary tube to fresh food evap contacted tech line sr# 7735892029"

"Removed and replaced door and ice container, tested ops unit working ok"

Installed parts could not test unit with out gas customer needing 220 dryer no gas called there office aware complete ok to be billed per r office .

Selector switch is faulty Part no longer available

Replaced grill and modules. Fridge ok

Upon arrival found unit with long periods of time for drying. Check the unit and found the vent is clogged causing the failure. Inform this to the customer. They need clean the vent in order to the unit work back properly. Job complete Additional found gas leak on the left side of the washer inform this the customer so they can call gas company. The dryer dont have any leaks on the connections.

"Unable to duplicate complaint. Tested operation, ran diagnostics. All ok! Advised customer of proper operation"

Install the new parts on the unit. Retest the unit and unit passes all test at this time. Job complete

Upon arrival found unit with gasket on the fresh food section fell on the top part causing failure. Apply silicon on the gasket so that way they can be proper install. Inform the customer day and night they need to put something heavy against the door on the fridge so that way the silicone can glue it correctly. Returns the unit and now unit is working properly. Job complete.

Found unit clicking on low. Found front left and front right burner head swapped causing the flames not to be directed properly. Swapped burner heads and tested. Unit is working properly.

"Unit was not putting in hot water only cold water last visit ordered valve and this visit replaced it, issue was fixed tested after repair and both water cold and hot where coming out, no further issues, job completed."

Customer stated that spring is missing and bezel came off. Removed and replaced bezel and spring tested all works good at this time.

Cleaned out a bunch of coins from inside the dryer. Tested unit is sounding good all functions are working properly

Installed new door. All functions now checking normal.

Replaced led module with correct lights. Service pointer listed on issue.service pointer W11606409 and s code S84638

Removed and replaced drain pump and lid lock. Tested. Now drains and locks as designed Job complete

"No fault codes were present, ran diagnostics cycle, diagnostics cycle completed with no errors. Verified that the heating element is functioning. Verified that the drain pump is functioning properly. Customer stated that they use rinse aid. Customer has an issue with water droplets and water condensation that is still present after two days of the dishwasher sitting with no use. Advised customer that I would document this issue with the manufacturer. Unit is functioning as designed. Sr# 7735891614, documented with trade care also."

After replacing all parts ordered the u it is no longer making the abnormal noise and the blower was cracked and caused the motor bearing to ware. All tested ok after repair. Job completed.

"Installed and secured parts listed, tested unit, unit is now heating up and operating properly as designed at this time of service, customer approved repairs"

"Removed and replaced coil valve, tested ops unit now working as designed."

"Removed and replaced rear bulkhead, motor, clamp, blower and repair kit. Tested unit. All tests good."

Found water in the area where the detergent. Replaced drawer and tested. Unit is working properly. Customer approves. Ran test cycle and found all functions working as designed.

Found water in the area where the detergent. Replaced drawer and tested. Unit is working properly. Customer approves. Ran test cycle and found all functions working as designed.

"Removed defective unit. Installed new unit. Tested new unit, works as designed."

After replacing the faulty door gasket it is now staying in place and sealing well. All tested ok. Job completed.

Customer concerns. Refrigerator not powering on. Power cord was disconnected from cabinet harness. I re-connected harness. Operation tested as designed.

"Replaced the main board and dampener control , asm tested operations ok now , allow 48 hrs to get back to normal temps"

Replaced shelf and bin all tested good

Replaced control ran unit through diagnostics cycle all functions are working properly job complete

Installed part tested check out ok complete no dents or dings cause by tech.

Replaced main board ok now

"Replaced slider. Then, ran calibration, and factory test. Washer checked; used 1 W10734521 (Slider) from stock"

"Pulley sticking and want rolling smoothly. Replaced belt, pulley, and rollers. Dryer no longer squeeking."

"Upon arrival found unit with bottom drawer no working. Check the unit and unit has a bad control board. This unit need a new control board, unfortunately this part is no longer available. Inform this to the customer. Job complete"

Installed new light module. Lights in unit are no longer strobing. Instructed customer on how to reset filter light. Instructed customer on how to remove ice bin so they can be sure to dump ice after long periods of not using.

"Found the unit, not cooling, unit not have refrigerant, replace service and charge nitrogen verify leak in discharge line in condenser, repair leak make a vacuum,charge refrigerant 69g R600a check compressor condenser and evaporator fan motors work normal ; used 2 W11506635 ( Service valve) from stock"

Found wheel stripped replaced tested working properly ; used 1 WP697772 (Wheel) from stock

Installed heater tested unit needs to be defrosted before use

Upon arrival found unit with no lights on the freezer section causing failure. Install the new LEDs on the unit. Retest the unit and now unit has properly light on. Job complete

"Because of a rattle noise and drum not stopping even when dryer was off, a complete new dryer repair kit along with a blower wheel have been replaced, Also, a yearly maintenance has been performed.; used 1 WP697772 (Blower wheel) from stock"

"F10e1. F6e6. F6e1. F3e3. Cleared the error codes, ran diagnostics, the units wash motor is not pumping properly, the spray arms are hardly moving. The customer reports when the rinse aid compartment is filled, it only takes a couple of days for it to empty out. The sump and motor assembly, and dispenser need to be replaced. Provided an estimate to the customer, they decline the repair, will replace the unit instead. Charged for the service call fee on the second appliance at home ( refrigerator)."

"Installed and secured new freezer door, tested unit for leaks, no leaks visible, unit should make ice and operate properly as designed at this time of service, customer approved repairs"

Spoke with cx regarding microwave tested unit and tested temps and unit function as designed Complete

Found unit not spinning. Found metal ring around slider dropped down so unit isnt engaging spin properly. Replaced slider and tested unit. Unit is working properly. Customer approves function at this time.

"Called tech support SR# 7735614020. But, once again no immediate solution. This is the second time I call tech support with same result. I CANT REPAIR UNIT"

Replaced faulty wire harness. Tested after repair all ok.

Installed new drain pump and tested unit working as designed

"Replaced control box, fresh food compartment, and evaporator thermistors. Ran diagnostics, all units ops check fine. The unit is working as designed."

"Unit has power, verified that the power cord ends are secured to the power box correctly, drain pump was not draining water, found a blockage within the drain line to the pump. Cleared the blockage and verified that the pump is draining. No fault codes were present"

Installed new board. Cx will let us know if issue persists.

Replaced compressor and drier. Pressure tested unit no leaks. Unit has good heat exchange job complete

Installed part tested check out ok complete no dents or dings cause by tech.

Installed part tested check out ok complete no dents or dings cause by tech.

Gave customer check everything was correct Fridge was on porch had to go down 4 steps load fridge take to yard for scrap Customer said ice maker stopped working

Inspected unit found air gap clogged. Unclogged and unit is draining per design. Job complete

"Replaced evap fan scroll assy, ui panel, evap cover, relocated evap defrost thermister, checked fan functions, unit cooling at this time."

Cycled unit and found bad door switch cause you need to fill. Install new door switches on both left and right refrigerator. Retested unit unit passed all test. Job complete it.

Customer stated no hot water. Running a diagnostics test and calibration test. Found faulty hot water valve.replace hot water valve. Tested hot water valve .unit passed all test. Unit is now working correctly and as designed. Job completed

"Replacing parts listed. Tested and checked out, compressor is not locked up and working as designed. Now cooling. Job completed"

Installed new control. All ops now working as designed.

SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778 -Removed and replaced heater. Ran diagnostics Passed. Ran for 10 mins no leaks. Job complete

Replaced both controls listed tested after repair all ok.

"Removed unit from laundry room, removed and replaced shocks and door gasket,unit now checks ok."

Dsi board fixed issue. Complete.

"On arrival the customer stated someone had worked on the unit the day before. He showed me the paperwork from the service call, the unit is covered by an extended warranty bought at Lowes. Please do a better job screening the service calls being scheduled. Thank you"

"Unit was weak heating upon arrival tested unit with vent connected and heat was very weak after disconnected the vent and tried again this time heat was all there heating properly, noticed that Cx vent was completely full of lint not passing by and outside where vent leads too theres no air that you can feel theres an obstruction going on, unit is fine this will be an installation issue that Cx will need to take care of., job completed."

Replaced strike and catch. Door opens/ closes too hard for customer. Unit is working properly as designed. Referred to Whirlpool customer service. 800 253 1301.

"Replaced water inlet valve( sticking closed ). Unit is not making noise at this time. Rotor,stator, clutch are working properly at this time. Complete."

"Because of proper sealing issue, a new freezers door gasket was replaced."

"Because of a stripped lock bolt on the original handle, whirlpool have sent a new replacement handle to consumer and needs to be installed. I have as requested by consumer, installed new handle. On unit 113"

Replaced spark module. Unit tested ok

Unit not being repaired because the other one is non-repairable

Installed new wav guide cover. Unit is now per design

Tested found system empty charged tested working to spec

"This is not a recall totally different issue, water got frozen causing water not dispense when pressing lever. The ice was defrosted which fixed issue no further problems,job completed."

Upon arrival installed new parts and retested. Cx drain hose and Reservoir was very clogged with food and gunk. Cleared hoses and retested with new pump. All ops test normal at this time. Unit operating as designed. Advised cx if problem persist he will need a plumber to clear out drain system under sink. Job complete

Unit needed a fan because the fan on the unit was making a grinding noise replaced part and tested unit job complete

Customer had the bail arm in the off position moved bail arm to on position

Belt had snapped off motor causing error code installed new belt from truck stock Complete

Cycled unit and found all components test normal. Instructed customer on the use of recede and proper cycle selection To improve dry times. Unit is working as designed. Job completed.

"The unit is not powering on at all. The customer reports before the unit stopped working they will see LF, or different F5 error codes. Removed the console, units main control board is receiving proper voltage, voltage to the console (U.I.) checked fine. Noticed one of the inlet valves solenoid was cracked with traces of water leaking. The console assembly, and inlet water valves assembly need to be replaced, and per customer reports, the lid latch assembly as well.

Unit is not leveled and is causing the cabinet to be off. The doors are off and not leveled. Leveled the fridge and door is not swing open like it did. Customer is going to shim the rear right side and unit should be better. Checked out and fridge is working as designed. Job completed.

Replaced open heater. Unit tests OK in diagnostic.