Near Kingsburg, CA 93631
Enrique
Job Details: 09/18/2018
GE REFRIGERATOR GSE25HMHEHES Replaced the valve , and ice maker assembly . Customer was complaining , water dispensing very slow , low ice production . Used WR30X10093 (ICEMAKER ASM) WR57X10032 (VALVE,WATER) WR02X11705 (FILTER BYPASS)
Near Visalia, CA 93292
Enrique
Job Details: 09/18/2018
whirlpool dryer WGD4815EW2 Dryer not working/heating . I found a faulty thermal fuse and igniter . Replaced both parts . All functions checked normal at time of service .; used 1 279311 (IGNITOR KIT & BRACKE)
Near Tulare, CA 93274
Enrique
Job Details: 09/18/2018
whirlpool washer WTW5000DW1 Replaced the suspension W11130362 (Suspension) on a whirlpool washer . All functions checked normal at time of service . No leaks .
Near Santa Maria, CA 93454
James
Job Details: 09/18/2018
WHIRLPOOL WASHER MVWX655DW1 Found unit unable to spin. Just makes humming noise when trying to agitate or spin. Ordering new motor and capacitor. ; ordrng 1 W11158831 (CAPACITOR ) and 1 WPW10006487 (motor-drve) Replaced capacitor and motor. Tested unit. Unit functioned as intended. Unit now spins and agitates. No dents, dings, or blemishes on or around unit caused by tech.
Near Nipomo, CA 93444
James
Job Details: 09/18/2018
whirlpool freezer WRF535SWHZ00 minor ice buildup blocking light switch. Customer stated that freezer not getting cold enough (soft ice cream) tested temp registered 3-4 degrees. Ordering new thermistor and evap fan. ; ordrng 1 12002355 (thermistor kit) and 1 WP2169142 (evaporator fan blade) and 1 WPW10128551 (evaporator fan motor), Replaced evap fan, motor, wire harness and thermistor kit. Unit is functioning properly at this time. No dents, dings, or blemishes on or around unit.
Near Nipomo, CA 93444
James
Job Details: 09/18/2018
JENNAIR DISHWASHER JDB8700AWS3 Unit has Dimly lit led on control panel and unresponsive controls. Replaced control panel WPW10418327 (PANEL-CNTL) tested unit and unit functions as intended.
Near Santa Ynez, CA 93460
James
Job Details: 09/18/2018
whirlpool range KSGG700EBL0 Side panel not installed into support clips properly. Removed panel and found support clips bent due to misalignment during fabrication. Moved supports into proper position and reinstalled side panel. During inspection found evidence of damage to other side panel to indicate miss handeling of unit. (Pics in quickpics). Unit was not hooked up due to remodel and could not test unit function at this time.
Near Fresno, CA 93726
Ian
Job Details: 09/18/2018
MAYTAG DRYER MEDC215EW1 Found unit has 105 Volts from both L1 and L2 but not 220 across. Unit is not receiving proper voltage from the wall. Customer will need electrician.
Near Reedley, CA 93654
Ian
Job Details: 09/18/2018
FRIGIDAIRE REFRIGERATOR FFHB2750TS Found frost around the gasket which would indicate an air leak. ETS recommends replacing the gasket as well.; ordrng 1 5304508008 (gasket) Installed parts. Found air tower damper door was broken, allowing freezing air in constantly. Unit now tests good.
Near Clovis, CA 93611
Ian
Job Details: 09/18/2018
MAYTAG DISHWASHER MDB8959SFZ4 Tech found loop drain hose chewed through by rodents. Power cord is also damaged. Need power cord and hose for repair.; ordrng 1 4317824 (cord-power) and 1 WPW10545278 (hose-drain), Unit now has damage to every single component underneath, including second segment of drain hose. Wash pump, drain pump, and turbidity sensor are all damaged. Sump assembly retainers have been chewed on, which creates potential for leaks. Unit is to extensively damaged to attempt further repair, and damage will not be covered by Whirlpool. Non-warranty, the cost of this repair exceeds the value of the dishwasher, and repair should not be attempted until rodent problem is solved. Customer states no further repair is needed as they will replace the dishwasher during upcoming kitchen remodel.
Near Fresno, CA 93730
Ian
Job Details: 09/18/2018
kitchenaid refrigerator KSSC42QKS00 Tech found ice maker fill tube frozen. Removed ice and tested. Icemaker cycles with no immediate leaks from valve. Advised customer to monitor for the same symptoms to appear between one and two weeks. If so then a water valve may be needed
Near Fresno, CA 93722
Ian
Job Details: 09/18/2018
WHIRLPOOL REFRIGERATOR WRS588FIHZ00 Install damper assembly. Damper cycled open and closed with no abnormal noises. Unit now tests good.; Job Cmpltd
Near Fresno, CA 93705
Ian
Job Details: 09/18/2018
WHIRLPOOL DRYER WED4815EW1 Tech found unit has severe air blockage in wall vent. Almost new exhaust circulation at all. Advised customer that vent will need to be swept for dryer performance and fire safety. All other functions working at time of visit.
Near Modesto, CA 95350
Cruz
Job Details: 09/18/2018
KITCHENAID REFRIGERATOR KFXS25RYMS5 Andrew from wp tl to replace the p-trap, found drain hole clogged with frozen ice, water is going down to bottom at liner and has created a sheet of ice, fan inside freezer compartment is not working in diagnostic testing also. ; ordrng 1 W10619951 (drain tube) and 1 WPW10276647 (motor-evap) Installed new parts (drain tube, motor evap) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working as designed
Near Modesto, CA 95355
Cruz
Job Details: 09/18/2018
maytag dryer MEDC215EW1 Timer on unit does not Advance, timer is stuck, I then installed new part WPW10185982 (timer) into unit, tested unit in a high heat cycle it heated fine, unit is working as designed, customer ok repair.
Near Modesto, CA 95357
Cruz
Job Details: 09/18/2018
roper dryer RED4516FW0 Inspected and tested unit. Found unit not heating and timer not advancing as well, I then pulled unit out and tested for voltage at wall outlet and found 27AC, breaker box and found 30 amp breakers to be half way down, flip breakers back off then back on, tested unit in a high heat cycle it heated fine, timer is advancing as well, instructed cx to have dual 30 amp breakers replaced by a electrician, customer said ok, unit is working as designed.
Near Waterford, CA 95386
Cruz
Job Details: 09/18/2018
Inspected unit. Found a sheet of ice on bottom at freezer compartment, customer said it leaks water onto wooden floors, i then removed crisper and found drain hole to be frozen over, used heat gun to melt frozen ice away, poured hot water down drain tube it went through into pan, cooling and temps and working fine, customer ok repair.
Near Livingston, CA 95334
Cruz
Job Details: 09/18/2018
maytag dryer MEDB755DW2 Inspected and tested unit. Found drum no spinning, found motor drive making a humming sound,motor will click off and on, ordering parts wheel, motor, belt for unit. ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel) and 1 WPW10198086 (belt), installed new parts (wheel, belt, motor dryer) into unit. I then tested unit in a high heat cycle it heated, customer ok repair.
Near Moreno Valley, CA 92553
Kevin
Job Details: 09/18/2018
kitchenaid refrigerator WRV986FDEM00 Filter light didn’t reset when customer replaced filter also mullion strip is not springing open all the way causing issues when customer closes door. The filter door was not opened enough when filter was changed so filter reset switch was not activated. I pushed the switch and light reset. Failed mullion strip. Ordering mullion strip. Pre diagnosed boards not needed. ; ordrng 1 W11122876 (rail-mulln),Removed and replaced mullion strip. Tested unit. All tests good.
Near Perris, CA 92571
Kevin
Job Details: 09/18/2018
WHIRLPOOL RERFIGERATOR WRF555SDFZ05 Found ice maker bucket filling with water and freezing inside ice maker compartment. Also found right side of FC door not sealing. I heated and formed freezer door gasket. Failed fill valve for ice maker caused water to overfill ice maker and damage ice bucket, fill line, and ice maker. Ordering parts. ; ordrng 1 67006317 (tube-water) and 1 W11043013 (valve) and 1 W11185686 (ICE BUCKET ) and 1 WPW10300024 (icemaker), emoved and replaced ice maker, bucket and fill valve. Cycled ice maker. All tests good.
Near Riverside, CA 92503
Kevin
Job Details: 09/18/2018
MAYTAG REFRIGERATOR MBF2258FEZ01 Ice maker leaking into ice bin. Found failed ice maker mold. Removed and replaced ice maker assy W10884390 (icemaker). Cycled ice maker. All tests good.
Near Riverside, CA 92505
Kevin
Job Details: 09/18/2018
WHIRLPOOL DISHWASHER WDT780SAEM2 Customer concerned with noise during operation. Found drain pump making noise during operation. Removed and replaced drain pump WPW10348269 (pump-drain) . Tested unit. All tests good.
Near Bloomington, CA 92316
Kevin
Job Details: 09/18/2018
WHIRLPOOL DRYER WGD5000DW3 Customer concerned with dry times. I took temp readings and exhaust temp avg is normal. Customer also said start button is hard to press. I found that start switch was not locked into console all the way and button was bottoming out on console making it hard to press. I corrected switch location. All tests good.
Near Claremont, CA 91711
Kevin
Job Details: 09/18/2018
WHIRLPOOL DRYER WGD9400SW2 Unit giving error code f01. Stuck relay on main control. Customer declined repair at this time.
Near Yucaipa, CA 92399
Daniel P.
Job Details: 09/18/2018
whirlpool refrigerator WRF767SDEM01 refrigerator not cooling properly , ice build up on evaporater, and lights flickering, found frosted up ff evaporater, need thermistor assy and main control per service pointer W11218221; ordrng 1 W10830288 (cntrl-elec) and 1 W11033168 (harns-wire), nstalled fan assy kit , placed thermistor in recommended location as per Whirlpool, installed led control board tested checks ok call completed.
Near Fontana, CA 92335
Daniel P.
Job Details: 09/18/2018
WHIRLPOOL REFRIGERATOR WRT519SZDM02 freezer frosting up fresh food section not cooling found ice build up in air ducts, deiced , found air leak at freezer door gasket heat treated gasket , and applied silicone to gaps in cabinet instructed cust allow 24 hours for normal temps call completed.; Job complete.
Near Rancho Cucamonga, CA 91701
Daniel P.
Job Details: 09/18/2018
maytag washer MVWB725BW0 washer knocking during Agitation, found loose rotor bolt, added loctite , reinstalled and tightened all ok call completed
Near Fontana, CA 92336
Daniel P.
Job Details: 09/18/2018
whirlpool dishwasher GU2400XTPS6 Main control had damaged heat circuit relay replaced main control WP8564547 (control) , within 30 day warranty customer to pay for parts only , call completed.
Near Rialto, CA 92376
Daniel P.
Job Details: 09/18/2018
AMANA DRYER NGD4655EW2 Dryer not heating found open thermal fuse , damaged belt and noisy pulley installed dryer repair kit and fuse tested checks ok call completed.; used 1 4392065 (DRYER REPAIR KIT)
Near Colton, CA 92324
Daniel P.
Job Details: 09/18/2018
JENNAIR REFRIGERATOR JFD2589KEP filter head unit broken , found broken head unit replaced and tested checks ok call completed.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 09/18/2018
KITCHENAID REFRIGERATOR KBSD618ESS01 dispenser stopped working again. Ordering auger motor in stock.; ordrng 1 W10271509 (motor), Removed and replaced auger motor. All works good at this time.
Near Montclair, CA 91763
Tyler
Job Details: 09/18/2018
WHIRLPOOL REFRIGERATOR WRX735SDHV00 Ice maker is not making ice and dispenser is not working. Removed filter and installed bypass. All works good. Customer to replace water filter.
Near Claremont, CA 91711
Tyler
Job Details: 09/18/2018
whirlpool dishwasher WDT720PADM1 Rnse aid is not dispensing. Ordering dispenser not in stock in Fontana needs to be transferred.; ordrng 1 WPW10671905 (dispenser), Removed and replaced dispenser tested all works good at this time.
Near Glendora, CA 91741
Tyler
Job Details: 09/18/2018
whirlpool dryer WGD8500DC3 unit had burning smell. Customer has used dryer since with no’s smell. Checked dryer found something may have stuck to flame tube vent screen and burned. Cycled dryer all works good at this time.
Near , CA 91741
Tyler
Job Details: 09/18/2018
whirlpool microwave WMH32519HZ3 Unit has scratch on interface. Removed and replaced interface with part sent to customer. All works good at this time.
Near Upland, CA 91786
Tyler
Job Details: 09/18/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01 all lights in fridge would shutoff. Lights were on at the time of arrival. Explained to customer that it’s difficult to diagnose a intermittent issue but I will offset main control and led board. ; ordrng 1 W10830288 (cntrl-elec) and 1 W10843055 (cntrl-elec), Removed and replaced main control and LED board. All works good at this time.
Near Rialto, CA 92377
Tyler
Job Details: 09/18/2018
whirlpool refrigerator WRX988SIBM03 Refer compartment is not cooling. Found evaporator is frozen over. Ordering evaporator harness kit not in stock. Customer to defrost unit before return.; ordrng 1 W11087438 (motor-evap), Removed and replaced evaporator harness kit tested all works good at this time.
Near Victorville, CA 92392
Tyler
Job Details: 09/18/2018
maytag dryer MGDX655DW dryer button fell in the console. Reinstalled push to start switch. Tested all works good at this time.
Near Victorville, CA 92395
Tyler
Job Details: 09/18/2018
whirlpool range WFG320M0BW2 Oven door gets too hot to touch. Customer has grand kids and is afraid that they will get burned. Showed customer service pointer that shows temps are safe. Customer says she is going to get a new stove.
Near La Puente, CA 91744
Stephen
Job Details: 09/18/2018
whirlpool washer WTW5000DW0 Ran diagnostics. Had f7e7 error code. Found capacitor plug not tight into capacitor. Reconnected capacitor. Ran auto test cycle- passed. Ran calibration- passed. Fills, agitates, drains, rinses, & spins properly at this time. Advised customer to use less detergent. Complete.
Near El Monte, CA 91732
Stephen
Job Details: 09/18/2018
whirlpool refrigerator WRT1L1TZYW01 ound evaporator fan running slowly, tower iced up. Needs evaporator fan motor, deicing. Replaced evaporator motor, deiced drain and diffuser. Unit is cooling properly at this time. Allow 24 hours for temps to stabilize. Complete.; used 1 WP2315539 (MOTOR-FAN)
Near Baldwin Park, CA 91706
Stephen
Job Details: 09/18/2018
maytag dryer MGDB850YW1 Found noisy support roller(s), belt cracked. Belt is different than kit belt, worn blower belt. Allow extra time. Needs dryer kit, belt, blower belt; 1 WP8544742 (belt), WPW10136934 (belt), Replaced rollers, idler pulley, drum belt, blower belt. Cleaned shafts, delinted dryer. Tested ok. Vent tubing crushed by customer putting metal bar behind dryer. Advised customer to have venting replaced before using dryer. Tumbling, heating properly. Complete.
Near El Monte, CA 91732
Stephen
Job Details: 09/18/2018
whirlpool refrigerator WRT138FZDW00 Found noisy when running.Adjusted compressor tubing, cleaned condenser. Instructed customer on normal popping, cracking, hissing , gurgling sounds. Unit is working as designed. Unit is cooling properly at this time. Complete.
Near Los Angeles, CA 90077
Isidore
Job Details: 09/18/2018
whirlpool dishwasher WDP370PAHW0 Found power cord harness connector pulled apart, the power cord is not secured under dishwasher keeps pulling apart when customer pulls cord out to use. With zip tie secured connection. And advised customer not to pull cord out more than necessary. Dishwasher working at this time.
Near Los Angeles, CA 90049
Isidore
Job Details: 09/18/2018
kitchenaid refrigerator KBRS20EVMS4 Found freezer drain blocked needs to be defrosted Per service pointer W10632338 C, needs trap drain tube W10619951. Also found water reservoir W11229977 leaking; rqstng P&A on 1 W10619951 (drain tube) and 1 W11229977 (WATER RESERVOIR ), Turn off water, Remove fresh food drawers and shelves, remove water reservoir and defrost freezer drain tube. Installed new water reservoir and new drain tube cleared. Drain and turn on water and filled new water reservoir and test. Refrigerator working at this time.
Near Los Angeles, CA 90272
Isidore
Job Details: 09/18/2018
kitchenaid refrigerator KFIS27CXMS3 Found drain block removed freezer door, freezer baskets and defrost freezer drain removed back panel and old drain tube, installed new drain tube cleared drain ok at this time . Refrigerator working at this time.; used 1 W10619951 (TUBE DRAIN)
Near Los Angeles, CA 90272
Isidore
Job Details: 09/18/2018
whirlpool freezer KSRB25FKSS02 Found customer had already defrost and cleaned/cleared drain and condenser. Found air flow on return restricted, customer advised to keep return area cleared, no bags. Door hinge right side noisy, put lube on door hinge fresh food side. Refrigerator working at this time.
Near Apple Valley, CA 92308
Cesar
Job Details: 09/18/2018
FRIGIDAIRE RANGE FFGF3012TWA Inner liner is slightly worded from heat causing door not to close correctly, seal clips are falling out of seal routed for inner door and seal ; ordrng 1 316230634 (liner) and 1 316239700 (seal,oven door), Replaced liner and gasket but on this unit the sheet metal is thin and can flex easily it is closing correctly at this time but door can flex open on any of the top corners if just pushed right.
Near Apple Valley, CA 92308
Cesar
Job Details: 09/17/2018
FRIGIDAIRE RANGE FFGF3012TWA Replaced liner and gasket but on this unit the sheet metal is thin and can flex easily it is closing correctly at this time but door can flex open on any of the top corners if just pushed right.
Near Victorville, CA 92392
Cesar
Job Details: 09/17/2018
whirlpool washer WTW8540BW0 Belt on rotor came loose causing rotor to rattle during spin and agitation tighten bolt unit tested good ; Job Completed.
Near Victorville, CA 92392
Cesar
Job Details: 09/17/2018
whirlpool dryer WGD4815EW2 Timer not advancing timer nor does have power and turn but gears are broken internally not turning shaft routed for timer ; ordrng 1 WPW10185981 (timer), Replaced timer ran it for 5 min timer advanced 5 min unit tested good.
Near Victorville, CA 92392
Cesar
Job Details: 09/17/2018
FRIGIDAIRE REFRIGERATOR LFHB2741PFAA Customers issue is icemaker is not making ice now. There is no frost buildup. Ordering parts listed For return visit; ordrng 1 242095702 (housing-air handle) and 1 243297606 (ice maker), Replaced housing and ice maker per last tech ran an ice maker test all tests checked good connections look good and evap has full frost pattern on it .
Near Alhambra, CA 91803
Francisco
Job Details: 09/17/2018
WHIRLPOOL FREEZER GB2FHDXWQ05 customer stated his FC drawer was not pulling out as it should, he has no ice production issues. Inspected drawer found slides were missing bearings on both sides therefore it is hard to slide drawer out, removed and replaced parts listed re aligned racks and tested ops unit working as designed and customer approves functions at this time
Near Los Angeles, CA 90039
Francisco
Job Details: 09/17/2018
JENNAIR REFRIGERATOR JF36NXFXDE00 Checked unit found right side refrigerator door hinge not working properly. Contacted tech line and they advised to replace top & bottom hinges.; ordrng 1 W10691136 (hinge-door) and 1 W10828686 (hinge-door),Removed and replaced parts listed, tested ops unit now closing as intended. Adjusted as much as possible due to customer's floor being warped and uneven.
Near Simi Valley, CA 93065
Aaron
Job Details: 09/17/2018
MAYTAG WASHER MVWB835DW3 Unit water valve fresh cold water valve is not functioning causing unit to not function correctly and going to a spin cycle cancels out with an F3E 2 in the service of other coach having to do with no water in the rent cycle verified the cold water valve is not working replaced water valve with truckstop valve tested operations unit is working as designed now; used 1 W11165546 (VALVE)
Near Simi Valley, CA 93063
Aaron
Job Details: 09/17/2018
WHIRLPOOL OVEN KSGB900ESS2 Checked operations and bake and broil unit would not respond turn power off reset the power tested operations again the unit started working correctly test or did say they had a power outage about a week or two ago power spike could’ve been what was the issue reset the unit now it’s working correctly operating normal.
Near Simi Valley, CA 93065
Aaron
Job Details: 09/17/2018
WHIRLPOOL WASHER WFW92HEFC0 The unit door hinge and door inner plate was busted replaced unit is now opening and closing correct , tested ops normal now
Near Simi Valley, CA 93065
Aaron
Job Details: 09/17/2018
maytag washer MVWB850YW1 Unit is leaking and main bearings are bad needs new tub asm est to replace the tub and basket assembly.
Near Ventura, CA 93003
Aaron
Job Details: 09/17/2018
ge washer GTW330ASK2WW Replace the drain pump but upon replacing the drain pump found out this thing was full of some sort of substance that clogged up the drain line and drain tubes including the drain pump replaced the drain pump filled and drained the unit two times advise the customer if your clocks back up we cannot cover under warrantee it will be a call out and diagnosis trip charge labor and parts that would have to be replaced on his own dime customer understood and said that he didn’t know how it happened unit is working as designed as of right now.
Near Malibu, CA 90265
Jesus
Job Details: 09/17/2018
WHIRLPOOL REFRIGERATOR WSR57R18DM02 Customer states that unit is not cooling. Checked unit and found unit working properly. Removed drawer and evaporator cover and replace thermistor. Unit is working as designed
Near Malibu, CA 90265
Jesus
Job Details: 09/17/2018
ikea dishwasher IUD8555DX0 Customer states that unit is not turning on. Checked unit and ran diagnostics found error codes. Unit is not draining. Removed water from unit and removed drain pump. Removed broken glass and assembled unit. Reran diagnostics and passed. Unit is now woking as design.8-4 drain motor electrical problem 8-1 slow drained.
Near Malibu, CA 90265
Jesus
Job Details: 09/17/2018
whirlpool refrigerator GC3SHAXVT00 Customer stats that unit is not dispensing ice. Checked unit and found the ice bin stuck due to ice build up. Removed all ice and cleared jam. Checked for any air leaks causing ice to frost together. Did sealed the liner with adhesive. Assembled unit and tested. Unit is now working as design. ; used 1 WP482338 (ADHESIVE)
Near Agoura Hills, CA 91301
Jesus
Job Details: 09/17/2018
whirlpool washer MVWB980BW0 Customer states that unit is leaking. Pulled unit out and tilted. Inspected and found water residue on rotor. Removed washplate, basket and rotor assembly. Re-installed new bearing kit. Assembled unit and passed. Advice customer to unit till adhesive completely dries. Unit is working as designed.
Near Westlake Village, CA 91362
Jesus
Job Details: 09/17/2018
whirlpool dishwasher KDFE104HPS0 Customer states that unit is not washing dishes. Ran diagnostics and no error codes found. Customer instruct on usage and maintenance. Customer water entering unit is cold. Advices customer to run hot water faucet and the turn unit on. Also to use affresh tablets to condition tub. Unitnis woking as designed.
Near Thousand Oaks, CA 91360
Jesus
Job Details: 09/17/2018
KITCHENAID OVEN KODE307ESS02 Customer states that unit has moisture inside door. Checked unit and found a streak of water. Removed door and from panel. Cleaned out inner glass. Assembled unit and tested door. Unit is now woking as designed.
Near Camarillo, CA 93012
Jesus
Job Details: 09/17/2018
whirlpool range WEE730H0DS0 Customer states that unit element not heating. Checked unit and found the outer part of element not lighting up. Removed UI panel and unscrew top. Raise top and held it with a box in between. Disconnected element, switch W10857622 (SWITCH-INF) and installed new. Assembled unit and tested. Unit is now woking as designed.
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 09/17/2018
whirlpool range WFE320M0EW0 Customer states (2) burners RF and LR not working. Checked unit and found LR element is open and a short on the RF and the switch. Ordering 1 W10823696 (elmnt-surf) and 1 WP3149400 (switch-inf) and 1 WP8273994 (elmnt-surf), Replaced FR, RL elements and FR switch.
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 09/17/2018
WHIRLPOOL DRYER WDF510PAYT2 Customer states dishwasher not spraying water. Checked unit and found stuck motor wash. Customer declined estimate for the repair.
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details: 09/17/2018
KITCHENAID DISHWASHER KUDC10IXSS8 Customer states dishwasher leaking around the door. Checked unit and found worn out door gasket and broken upper rack rails. Replaced door gasket and ordered rails.; ordrng 2 WPW10195622 (stop)s and 2 WPW10195623 (track)s and 4 WPW10505748 (wheel-tub)s, Replaced rails track and stoppers. Tested ok.
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 09/17/2018
whirlpool dryer WGD5000DW3 Customer states there is an intermittent lack of heating in the dryer. Adjusted vent and ordered gas valve coils; ordrng 1 WPW10328463 (coil-valve), Replaced gas valve coils. Tested ok.
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 09/17/2018
whirlpool dryer WGD8000BW0 Customer states dryer not heating. Checked unit and found open thermal fuse. Replaced and tested ok. Also found restricted vent due to stuck vent door. Adjusted and tested ok.; used 1 WP3390719 (THERMAL FUSE)
Near Ventura, CA 93003
Hector Zuleta
Job Details: 09/17/2018
kitchenaid dishwasher KDTE204EBL1 Customer states dishwasher control panel not working. Tested and found Inoperative UI. Ordered new UI by Service Pointer W10821953.; ordrng 1 W10901795 (panel-cntl), Replaced control panel (User Interface). Tested ok.
Near Los Angeles, CA 91335
Michael
Job Details: 09/17/2018
whirlpool refrigerator WRF535SWHZ00 Removed and installed fresh food door gasket. Doors now seal properly.Ice maker was making too much ice, tech found bailing arm knocked off unit. Installed bailing arm. Ice maker cycled and filled. Unit ops as intended job complete.
Near Los Angeles, CA 91367
Michael
Job Details: 09/17/2018
whirlpool refrigerator AZF33X16DW04 No power when unit is plugged in.Removed rear cover and found power cord not plugged into unit. Secured power cord and unit now cools as intended. Job complete.
Near Los Angeles, CA 91367
Michael
Job Details: 09/17/2018
WHIRLPOOL DRYER MGDB850WQ0 Was not able to perform repair due to washer and dryer units being wedged between wash room walls. Damage to units and home would have occurred.No monies collected on this job.
Near Los Angeles, CA 91364
Michael
Job Details: 09/17/2018
WHIRLPOOL DRYER MGDX500XW0 unit makes noise. Tech found when unit starts it squeals.Removed and installed dryer service repair kit 4392067Unit now ops as intended with no noises. used 1 4392067 (DRYER REPAIR KIT)
Near Los Angeles, CA 91325
Michael
Job Details: 09/17/2018
WHIRLPOOL REFRIGERATOR WRF993FIFM00 ice maker quit working. A company changed out a main board and ever since the unit has not been operating at the correct temperature. Unit was unplugged and defrosted when tech arrived. Found ice build up behind evap cover. Removed and replaced evap used steamer to remove ice. frost on left side of freezer.Removed door, used heat gun to remove frost. Heated up freezer door seal. Freezer door now seals as intended and drawer slides in and out with minimal effort. Unit ops as intended job complete.
Near Los Angeles, CA 91311
Michael
Job Details: 09/17/2018
kitchenaid compactor KTTS505ESS0 atch assembly is too difficult for cx to operate.Tech can work the latch assembly with no issues. Ordering new latch assembly p/n 675379Return appt 9/4/18 8-12 preferred.; ordrng 1 675379 (latch assy),Upon arrival, removed and replaced the latch. Tested compactor, all checked good at this time. Customer instructed on normal operation of unit.
Near Santa Clarita, CA 91354
Michael
Job Details: 09/17/2018
WHIRLPOOL RANGE KSGB900ESS1 Removed door. Made adjustment to hinge. Reinstalled door. Door now opens and closes properly. Verified with neighbor door operation is satisfactory.
Near Palmdale, CA 93552
Patrick
Job Details: 09/17/2018
whirlpool refrigerator MFI2569VEM0 Customer having issues with the unit not making ice again. Checked ice maker style and it could use the upgraded style kit. Checked ice maker circuit and switch is in line with it. Needs new switch as well ; ordrng 1 12002646 (light switch),Removed and replaced parts tested unit all ops checked good
Near Palmdale, CA 93552
Patrick
Job Details: 09/17/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01 Customer having same issues with cooling in the fridge. Evap over iced again. Drain pan is deformed will need to be replaced. Also needs hard wired thermistor in it. Customer also having freezer ice maker issues will order ice maker ; ordrng 1 W10836964 (pan-drip) and 1 W10886939 (icemaker), Removed and replaced parts. Hard wired thermistor zip tied and wrapped in foil tape. Tested unit all ops good. Switching valve working properly ; Job Complete.
Near Lancaster, CA 93536
Patrick
Job Details: 09/17/2018
WHIRLPOOL REFRIGERATOR WRR56X18FW00 Unit having cooling issues again. Compressor not running. Start device popped off. I didn’t have clip on. Secured and tested. The evap started to build frost top to bottom. Will call customer to maker sure it’s ok later
Near Stevenson Ranch, CA 91381
Raymond
Job Details: 09/17/2018
KITCHENAID REFRIGERATOR KSSP42QMS00 Upon arrival customer complaint was icemaker not making any ice tested and found icemaker would not cycle. Quoted customer on replacement of ice maker cx approved. Replaced ice maker and tested unit. Unit functions as designed.
Near Los Angeles, CA 91604
Raymond
Job Details: 09/17/2018
kitchenaid refrigerator KRFC302ESS00 Upon arrival customer complaint was humidity heater broken play humidity heater also found seals that were punctured need new field for both refrigerator door; ordrng 2 W10443241 (gasket-fip)s, nstall door gaskets and tested unit unit functions as designed.
Near Glendale, CA 91208
Raymond
Job Details: 09/17/2018
kitchenaid refrigerator KBSN608EPA01 Upon arrival cx had same complaint, this time temp in RC was at 52, FC at 0. Per service pointer ordering control kit. Cx needs to have upper trim removed before arrival.; ordrng 1 W10849800 (cntrl-elec) and 1 WPW10169528 (diffuser), Replaced diffuser and control. Tested unit. Unit functions as designed.
Near San Fernando, CA 91340
Billy J.
Job Details: 09/17/2018
WHIRLPOOL REFRIGERATOR WRB322DMBW00 upon arrival customer stated unit not making ice tested unit and unit would not cycle removed and replaced icemaker W10884390 (ICEMAKER) and valve WPW10498976 (VALVE) retested job complete
Near Los Angeles, CA 91311
Billy J.
Job Details: 09/17/2018
jennair range JGRP548WP02 Upon arrival customer stated that front panel gets so hot that the panel discolored also customer states she received a burn and it scared her from leaning up against front panel I turned on all burners on high for about 15 minutes and stainless was still cool to the touch. Customer calling Jenna or wants front panel and side trim replaced states this is not a professional cooktop if she can’t use big pans; Job Complete.
Near Los Angeles, CA 91311
Billy J.
Job Details: 09/17/2018
KITCHENAID DISHWASHER KDTM804ESS0 Upon arrival top rack was broken off removed and replaced both rails that where broke. And adjuster retested job complete. Used 2 WPW10546503 (ADJUSTER)s W11259786 (Track) W11259785 (Track)
Near Los Angeles, CA 91344
Bill
Job Details: 09/17/2018
whirlpool refrigerator WRX986SIHZ00 Upon arrival customer stated no lights were turning on at all found main led driver board shorted also two led were bad removed and replaced retested job complete also leveled unit; Job complete. Used W10830288 (CNTRL-ELEC) W11205083 (LED)s
Near Santa Clarita, CA 91350
Billy J.
Job Details: 09/17/2018
whirlpool washer MVWB835DW3 upon arrival customer states that sometimes unit goes off balance she stated when she purchased maching they instructed her she can wash heavy blankets confronters pillow esc I informered her she was lied to about the product operates cleared all error codes retested job complete unit now functions as desighned instructed customer of proper use and care about the product also adjusted unit for proper balance
Near Los Angeles, CA 91042
Bryan Dunn-Wilson
Job Details: 09/17/2018
whirlpool microwave WMH53521HZ Customer states hearing clicking noise as fan is turned on. Noise is constant. Removed microwave. Removed top panel found that a wire was making contact with blades causing the noise. Moved wires away from fan. Noise is gone. Customer approves repair at this time. No dents dings or scratches caused by tech
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details: 09/17/2018
WHIRLPOOL WASHER WFW8300SW02 Customer states washer makes loud banging noise and moves out of position. Inspected unit. Found there is to much play in between tubs and the inner tub is off balance meaning it has a bad bearing. Quoted for repair. Customer states they will just buy another washer.
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details: 09/17/2018
whirlpool dryer WGD5000DW3 Customer tates no heat and taking longer to dry. Inspected unit. Found that the thermal fuse was not fully installed correctly. Reestablished connection. Dryer now heating. Vents are clear there is no restriction just a lose thermal fuse. Customer approves of repair at this time. No dents dings or scratches caused by tech.
Near Pasadena, CA 91106
Bryan Dunn-Wilson
Job Details: 09/17/2018
kitchenaid refrigerator KFCO22EVBL5 Customer stated both door gaskets are tearing and rail is not functioning properly. Found spring inside rail is broke and rAil needs to be replaced. Ordering rail and both fridge gaskets. ordrng 2 W10435971 (gasket-fip)s and 1 W11177241 (RAIL) Removed and replaced both door gaskets. Heated to mold. Removed and replaced door rail. Cx approves repair at this time no dents dings or scratches cause by tech.
Near Pasadena, CA 91106
Bryan Dunn-Wilson
Job Details: 09/17/2018
jennair coffee maker JBC7624BS00 Customer states she has only had coffee maker for less than a week. While powering on the coffee maker makes a loud noise as if a motor is seized. The. Flashes a code to insert infuser assembly. Inspected 7nit found infuser assembly is in position and unit still not operating as designed. Informed customer per Andrew that we would need to removed coffee maker and take it to shop for repair. Cx stated she would rather call pacific sales cause she hasn’t even unsee it once. And she wants them to make it right. Informed customer to give us a call if she needs the repair.
Near Los Angeles, CA 91042
Bryan Dunn-Wilson
Job Details: 09/17/2018
WHIRLPOOL REFRIGERATOR WRF757SDEM01 Customer states low ice production. Tested unit in diagnostics. Unit cycled and re filled. Inspected unit found that replace filter light was on customer had another. Removed and replaced filter. Unit is functioning as designed. Just needed a filter change. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details: 09/17/2018
whirlpool washer MVWX655DW Customer states washer is not spinning. Tested unit in diagnostics. Unit showed no error codes. Ran test cycle. During agitation the washplate would stay still as the shaft spins. Removed and inspected washplate. Washplate is stripped no teeth for shaft to grab. Removed and replaced washplate W10902814 (Washplate)
Near Bakersfield, CA 93306
Dane
Job Details: 09/17/2018
KENMORE DRYER 11065132410 Upon arrival the unit would not turn on. Found thermostat used in motor circuit open. Removed and replaced thermal fuse and tested unit. Unit functions normal. Instructed customer to have their venting clean, there was a massive lint buildup of Lent inventing inside machine.PLEASE CALL AND COLLECT TOTAL OVER PHONE ; used 1 WP3392519 (THERMAL FUSE)
Near Bakersfield, CA 93307
Dane
Job Details: 09/17/2018
AMANA DRYER NED4655EW1 Upon arrival unit was making grinding noise while running. Found rollers and pull the worn out. Removed and replaced dryer repair kit and tested unit. Unit functions normal now; used 1 4392065 (DRYER REPAIR KIT)
Near Arvin, CA 93203
Dane
Job Details: 09/17/2018
FRIGIDAIRE REFRIGERATOR FFTR2021TSO Upon arrival unit was leaking Freon and was not cooling. Installed UV dye dryer and recharged and tested unit. Unit functions normal now; used 1 5303918358 (FILTER-DRIER W DYE)