Near Paso Robles, CA 93446
George
Job Details: 10/08/2018
WASHER WHIRLPOOL WTW8540BWO Found washer extremely loud wen on a spin wen removing tub found metal plate completely off went remove shaft metal plate completely came off also stator needs to be replace due to excessive wear and tear and rotor excessively worn out. Rotor bearing bottom inner tub plate completely off. ordrng 1 INNER TUB and 1 SKATER and 1 ROTOR
Near Cambria, CA 93428
George
Job Details: 10/08/2018
WASHER MAYTAG MVWB955FCO Found washer with error f5e3 problem with door lock per customer intermently works or not replaced control board tested check out ok complete no dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details: 10/08/2018
REFRIGERATOR KITCHENAID KRFF305EWH00 Found refrigerator top of gasket not sealing all the way customer states top of freezer liner warp check looks good not warped. Need to replace gasket in freezer ok to order part . ordering 1 W10443319 (gasket-fip)
Near Pismo Beach, CA 93449
George
Job Details: 10/08/2018
RANGE JENN-AIR JJW2430DS01 Found oven error 0x1 f2 e1 means shorted key need to replace erc check connectors ok ok to replace part
Near Paso Robles, CA 93446
George
Job Details: 10/08/2018
M/W OTR MAYTAG MMV1174FZ0 Found microhood working ok customer instruct unit checking ok complete no dents or dings cause by tech.
Near Atascadero, CA 93422
George
Job Details: 10/08/2018
DRYER WHIRLPOOL WED5000DW2 Found dryer intermently shutting unit down found timer extremely hard to select function ok to order part.; ordrng 1 WPW10185992 (timer)
Near Paso Robles, CA 93446
George
Job Details: 10/08/2018
REFRIGERATOR WHIRLPOOL WRS325SDHVO1 Found led light not functioning replaced ui and main control still not functioning per customer ok does not want anymore service done on unit complete no dents or dings cause by tech.
Near Bradley, CA 93426
George
Job Details: 10/08/2018
DISHWASHER THERMADOR DWHD640JPR/B3 Found dishwasher not filling found water supply off turn back on unit testing ok complete no dents or dings cause by tech.
Near Templeton, CA 93465
George
Job Details: 10/08/2018
REFRIGERATOR KITCHENAID KRMF706ESSO1 "Found refrigerator still leaking out of ice maker compartment found ice maker overfilling and dripping out of ice maker compartment ok to order part .; ordrng 1 W11188383 (assembly, i/m)"
Near Atascadero, CA 93422
George
Job Details: 10/08/2018
WASHER WHIRLPOOL WTW4800XQ4 Found washer working ok check for errors ok customer instruct nothing wrong with unit complete. No dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details: 10/08/2018
REFIRGERATOR WHIRLPOOL WRF757SDEMOO "Found refrigerator not cooling refrigerator does not have full frost pattern VC ordering the whole compressor it comes with the drier no frost parttern usually , but not always requires that. send a compressor tech when parts arrive"
Near South Pasadena, CA 91030
Francisco
Job Details: 10/08/2018
REFIRGERATOR WHIRLPOOL WRF540CWHZ01 Cx stated when humidity control is off unit builds up condensation. Explained to cx how the heater works and it will not impact his electrical bill. Dispenser drips periodically. Ordering new inlet valve also made sure water lines are inserted all the way and in good shape so they won’t allow air in the line.Sr#7723126936 Ed; ordrng 1 WPW10420083 (valve)
Near Pasadena, CA 91105
Francisco
Job Details: 10/08/2018
REFRIGERATOR JENN-AIR JUD24FRERS00 Unable to get the correct tech sheet for this specific unit. Keys to entered and navigate diagnostics have been changed. Contacted tech line on first visit spoke to Andrew and we were trying to figure it out but didn’t have much to go on. I was unable to get sr on that day because the cell phone reception there is really bad. I cycled fans on and compressor and could not re create noise. Called tech line again today to see if I can get more technical data on unit which I was not able to do. I am unable to access component activation to fully troubleshoot unit. Referring cx back to whirlpool at this point.
Near San Marino, CA 91108
Francisco
Job Details: 10/08/2018
REFRIGERATOR MAYTAG MFI2568AES Checked unit found multiple issues. Doors need to be leveled left ffc door higher than right door. Cx also needs condenser coils cleaning for unit to run more efficiently. Advised cx to not block air vents so the refrigerator can have proper air flow. Ordering hinge to level doors properly. Please schedule upon parts arrival.
Near Los Angeles, CA 90042
Francisco
Job Details: 10/08/2018
WASHER/COMMERCIA WHIRLPOOL CAE2745FQ0 Checked unit found error code f5 e1 entered manual diagnostics lid lock is malfunctioning. Also found a bad water pump on unit ordering parts to complete repair. ordrng 1 WPW10276397 (drain pump assy) and 1 WPW10482836 (latch)
Near San Gabriel, CA 91775
Francisco
Job Details: 10/08/2018
RANGE HOOD KITCHENAID UXB1200DYS0 Checked unit and did find some oil build up inside the unit past the filters. Contacted wpl tech line and found blower functional and operating as intended at this point tech line advised is just a maintenance issue. Cx is very concerned with back splash. Informed him he needs to maintain filters clean and the inside of unit clean as well.Wpl tech line.Sr#7723127652 kurt
Near Monterey Park, CA 91755
Francisco
Job Details: 10/08/2018
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Removed and replaced parts listed. Vacuumed system and unit held vacuum. Recharge to 6.0 oz of r134 a as stated on data plate. Asked cx to wait 24 hours for unit to return to normal ops. I will personally follow up with cx to ensure unit is working as intended.; used 1 AF1200 (TUBE EXTENSION) from stock, pckd up 1 R134 (6.0 OZ)"
Near Alhambra, CA 91801
Francisco
Job Details: 10/08/2018
MICROWAVE WHIRLPOOL WMH31017FS "Removed and replaced parts listed, tested ops unit working as intended."
Near San Gabriel, CA 91775
Francisco
Job Details: 10/08/2018
OVEN JENN-AIR JJW2830WP02 "Removed and replaced part listed, asked cx to use oven to bake a recipe to test it fully. Please follow up with cx on Monday to ensure it is all working well."
Near Alhambra, CA 91803
Francisco
Job Details: 10/08/2018
REFRIGERATOR WHIRLPOOL MBB1952HEW5 "Removed and replaced part listed, asked cx to monitor temp and report any issues. Unit working as designed."
Near La Puente, CA 91746
Francisco
Job Details: 10/08/2018
REFRIGERATOR WHIRLPOOL WRS315SNHM00 "Checked unit upon arrival found unit cooling, used thermocouple to check temp in the freezer it was at 0 degrees. Ffc was at 50 degrees on lower portion of ffc. Ordering parts to complete repair. Explained to cx she is not having a sealed system issue; ordrng 1 W11190849 (CNTRL) and 1 WP2315549 (motor-evap) and 1 WPW10384183 (thermistor)"
Near East Los Angeles, CA 90022
Francisco
Job Details: 10/08/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cx stated another service provider is working on her unit, she refused service at this point."
Near Los Angeles, CA 90022
Francisco
Job Details: 10/08/2018
WASHER WHIRLPOOL WTW5000DW1 "Checked unit retrieved error code f8 e5 reversed hot and cold. Tested water valves indeed they were reversed. Cx stated water level was not consistent on unit. I explained to cx how water level changes depending on load size and soil level. Ran quick diagnostic cycle successfully. Also ran unit on normal cycle it is working as intended. Cx is not satisfied with how the HE washing machine works. She feels like it’s not cleaning her clothes due to the fact that it uses low water levels. I informed her I’d document this with whirlpool on Monday, and provide her a copy of my assessment."
Near San Gabriel, CA 91775
Francisco
Job Details: 10/08/2018
WASHER WHIRLPOOL WFW85HEFW1 "Checked unit found no error codes. Unit drains properly, cleared pressure hose ensure cx is not using tumble fresh feature. Asked cx to run a few loads and report any issues. If cx calls in please order me an acu & pressure switch. I contacted tech line they advised me to load unit and watch the whole cycle to re create issue which I cannot due because it would take too long. Sr#7723129111 Leon"
Near El Monte, CA 91731
Francisco
Job Details: 10/08/2018
REFRIGERATOR WHIRLPOOL WRT311FZDW "Checked unit found frost on evap cover. No air flow into ffc. Disassembled FC and found a weak evap fan motor. Checked voltage it was receiving 120 vac but resistance on motor itself was off. Removed and replaced part listed, tested ops unit working as intended. Asked cx to wait 24 hours for proper temp.; used 1 WP2315539 (MOTOR-FAN) from stock"
Near Bakersfield, CA 93306
Dane
Job Details: 10/08/2018
REFRIGERATOR FRIGIDAIRE LFSS2612TP Upon arrival unit was not making ice. Found icemaker motor burned out. Removed and replaced ice maker and tested unit. Water valve was very loud. Removed and replaced water valve and tested unit. Unit functions normal now
Near Bakersfield, CA 93305
Dane
Job Details: 10/08/2018
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Upon arrival unit was leaking into the fresh food section. Found unit with frozen drain line. Installed heat probe and tested unit. Unit functions normal now; used 1 819043 (HEAT PROBE) from stock
Near Bakersfield, CA 93304
Dane
Job Details: 10/08/2018
DISHWASHER WHIRLPOOL WDTA50SAHV0 Upon arrival unit was leaking from the inlet. Removed and replaced inlet and gasket and tested unit. Unit functions normal now
Near Bakersfield, CA 93304
Dane
Job Details: 10/08/2018
REFRIGERATOR WHIRLPOOL EB9SHKXVQ01 Upon arrival unit was freezing food in the fresh food compartment. Found faulty dampener control. Removed and replaced control and tested unit. Unit functions normal now
Near Bakersfield, CA 93308
Dane
Job Details: 10/08/2018
REFRIGERATOR KITCHEN AID KFIV29PCMS Upon arrival the unit would not dispense water or maker ice. Removed and replaced valves and tested unit. Unit functions normal now.
Near Bakersfield, CA 93308
Dane
Job Details: 10/08/2018
REFRIGERATOR KITCHENAID KSF26C6XYY04 Upon arrival the unit was not making ice. Removed and replaced ice maker and valve and tested unit. Unit functions normal now. Informed cx how to tighten handle with Allen wrench and that tightening handle is not a covered repair per Daniel... 7722600734 at Aig. Unit functions normal now
Near Bakersfield, CA 93307
Dane
Job Details: 10/08/2018
REFIRGERATOR MAYTAG MFI2569YEM Upon arrival the unit was not making ice. Found unit not making ice because tonight was not going to defrost and could not reach proper ice making temperatures. Removed and replaced defrost thermostat and tested unit. Unit functions normal now; used 1 WP67006387 (THERMOSTAT ) from stock
Near Bakersfield, CA 93304
Dane
Job Details: 10/08/2018
REFIRGERATOR FRIGIDAIRE FFHT1814TW0 Upon arrival of the unit was not cooling. Found unit not going into defrost because of an open thermostat. Ice build up burned out the motor. Unit needs a new thermostat new motor; ordrng 1 242219204 (MOTOR) and 1 5303918638 (thermostat)
Near Bakersfield, CA 93305
Dane
Job Details: 10/08/2018
DRYER - GAS AMANA NGD4655EW Upon arrival the unit was loud. Found pulley and rollers worn out causing bad noise. Removed and replaced all parts and dryer repair kit and tested unit. Unit functions normal now
Near Bakersfield, CA 93307
Dane
Job Details: 10/08/2018
REFRIGERATOR KITCHEN AID KRMF706ESS Removed and replaced all listed parts and tested unit. Unit functions normal now
Near Bakersfield, CA 93312
Dane
Job Details: 10/08/2018
WASHER ELECTROLUX EIFLS60JIW1 Customer said she rescheduled with the office yesterday for the 20th
Near Bakersfield, CA 93308
Dane
Job Details: 10/08/2018
ICEMAKER KITCHENAID KUID308ESS1 Installed at cx house. Unit functions normal.
Near Bakersfield, CA 93312
Dane
Job Details: 10/08/2018
DISHWASHER AMANA ADB1000AWB1 "Upon arrival the was not washing. Unit had bad pump and motor Assembly. 1 WPW10247394 (pump&motor)"
Near Bakersfield, CA 93306
Dane
Job Details: 10/08/2018
REFRIGERATOR KITCHEN AID KFIV29PCMS "Upon arrival the unit was not cooling. And making horrible noises. Found unit with leak and fresh food evaporator causing ice buildup in research evaporated. I spilled up stopped van and burned out fan motor. Compressor was making horrible noises. Unit needs new fresh food evaporator assembly and compressorAnd freezer fan assembly. Need freezer fan; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator), 1 WPW10514110 (motor evaporator)"
Near Bakersfield, CA 93306
Dane
Job Details: 10/08/2018
REFRIGERATOR FRIGIDAIRE FPBS2777RF "Upon arrival of the unit was not making ice in the top or in the bottom. Top icemaker evaporator was frozen up and stopped fan. Found lower icemaker was not getting voltage from control board. Unit needs new air handler kit and fan for top icemaker and new control board for bottom icemaker; 1 5303918714 (board assembly) and 1 5303918784 (air handler housing) and 1 5304493604 (fan & gasket kit"
Near Bakersfield, CA 93308
Dane
Job Details: 10/08/2018
WASHER WHIRLPOOL WTW5000DW1 "I do not have the part that I ordered, I do not understand how this happened"
Near Bakersfield, CA 93313
Dane
Job Details: 10/08/2018
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QW "Unit shut off stayed off for several hours defrosted everything then turn back on. Called Bob at tech-support and he determined that the defrost timer is sticking. Unit needs new timer; 1 5304518034 (TIMER)"
Near Clovis, CA 93619
Chris
Job Details: 10/08/2018
MICROHOOD FRIGIDAIRE FPMO209RFA Still waiting to see if we’re going to repair or just replace this countertop microwave.; scheduled next appmnt for 10/8 MON
Near Clovis, CA 93619
Chris
Job Details: 10/08/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01 On today’s visit replaced main control board on backside of refrigerator also replaced fan motor and install more accurate thermistor. Made coil was free of ice. Installed new evap cover And then reinstalled all shelving and drawers inside refrigerator compartment. Powered refrigerator back on set temperatures to recommended settings. All operations test normal. Job completed
Near Fresno, CA 93703
Chris
Job Details: 10/08/2018
MICROWAVE KITCHEN AID KMHC319ESS3 On Today’s visit replaced defective turntable ring inside microwave. All functions test normal. Job completed
Near Fresno, CA 93710
Chris
Job Details: 10/08/2018
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA On today’s visit removed old filled tube and installed new one ran fill test To check for proper function and no leaks. All functions tested good. Job completed
Near Fresno, CA 93703
Chris
Job Details: 10/08/2018
DISPOSAL WHIRLPOOL KCDI075B On today’s visit removed old dispenser installed new one. Still getting a noise that does not sound right. Putting this back on for Monday so I can call KitchenAid about it; scheduled next appmnt for 10/8 MON
Near Fresno, CA 93726
Chris
Job Details: 10/08/2018
WASHER MAYTAG MVWB765FC2 On today’s visit removed And replaced control board. Also installed new stater and rotor. I then powered up unit in entered it into diagnostics ran test 52 which calibrated it and then ran 51 to test for proper function. All functions test normal. Customer still is having an issue with the noise when washer goes to agitate. Informed customer that is normal sounding. Washer is functioning. Job completed
Near Fresno, CA 93711
Chris
Job Details: 10/08/2018
WASHER WHIRLPOOL WTW8540BW1 On today’s visit first sucked all the water out of the wash tub with my shop vac. Installed new drain pan. Then Tried multiple Times to enter washer into diagnostics with no luck. I proceeded to run the drain spin cycle washer started to fill with water and then started to drain and then completely shut off. I then proceeded troubleshoot to find the cause of the problem with no luck. Wash machine basically had a mind of its own. I know it drains now I’ve determined the new board I put in must be Defective and also the consul. I remember my first time out customer stated he smelled something burning and then wash machine was nonfunctional that’s why he initially called us; ordrng 1 WPW10521078 (console) and 1 WPW10643260 (cntrl-elec)"
Near Clovis, CA 93619
Chris
Job Details: 10/08/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 On today’s visit remove all shelving and drawers inside refrigerator compartment to access coil and wire harness. Had to deice coil with my steamer so I could remove cover and do all my other repairs. Also replaced main control board on backside of refrigerator and user interface. Installed a more accurate thermistor. Put all shelving and drawers back together powered refrigerator back on set temperatures to recommended settings. Refrigerator is now functioning as designed. Job completed
Near Fresno, CA 93720
Chris
Job Details: 10/08/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 On today’s visit customers having temperature concerns. Found compressor with the open winding. Collected for diagnostics Whirlpool is covering parts and labor for sealed system job.
Near Fresno, CA 93720
Chris
Job Details: 10/08/2018
DISHWASHER KITCHENAID KDTM404ESS0 Customers issues dishwasher is not functioning properly not washing dishes. Found pump motor not functioning ordering new pump motor and will return on the 10th collected full amount for jobs.; ordrng 1 W10861526 (pump&motor)
Near Fresno, CA 93720
Chris
Job Details: 10/08/2018
RANGE WHIRLPOOL WFE540H0ES1 Customers issue is the left front element runs on high no matter what settings She sets it at . Upon arrival I turned heating element on I tried it in different settings and I was getting the same results I also noticed Switch for that front element would not work When you turned it to the right which would be for just the center part of the element to be warm. Ordering a new element and also switch.Scheduling appointment for the 11th from 8 to 9 please make first appointment customer asked to go to work. Thanks Chris; ordrng 1 W10823727 (elmnt-surf) and 1 W10857622 (switch-inf)
Near Clovis, CA 93619
Chris
Job Details: 10/08/2018
M/W OTR FRIGIDAIRE FGMV175QFA Customers issue is that microwave caught on fire inside the top left cabinet. Microwave is functioning customer is concerned and is unhappy due to the damage plus it being unsafe.Frigidaire is close today this is nonrepairable needs to be sent out for replacement.
Near Fresno, CA 93720
Chris
Job Details: 10/08/2018
WASHER MAYTAG MVWB755DW0 Customers issue is that washer is leaking water underneath and also making loud noise and spin cycle. Upon arrival I entered washer into diagnostics received a F7 E8 Error code Also received long drain code also. I then ran test 51 was able to duplicate sound and also noticed drain was Really struggling to push water out. I then tilted washer over could see that the seal was leaking from gear case and also damage to the motor. Ordering parts listed. Will use gear case on return visit; ordrng 1 W10734521 (slider) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10812424 (cntrl-elec) and 1 WPW10581874 (pump-water)
Near Clovis, CA 93611
Chris
Job Details: 10/08/2018
DISHWASHER WHIRLPOOL WDF520PADB3 Customers states sometimes washer would make a grinding sound and not complete a cycle and also LED lights on Consol are flickering on and off. Upon arrival I entered dishwasher into diagnostics Received a F1 E2 and F7-E2 error code dealing with control board. I didn’t cycle washer, three test pump came on and I did not hear any grinding sound at this time. I then reentered my test this time pump stopped in mid cycle. Ordering control board and will use Pump assembly on return visit; ordrng 1 W10804115 (cntrl-elec)
Near Fresno, CA 93720
Chris
Job Details: 10/08/2018
FREEZER WHIRLPOOL WRF767SDHZ00 Customers issue is coil drain pan was iced up there for when it would going to defrost water would leak into the bottom of the freezer compartment. I found drain to be plugged with a piece of Styrofoam. I deiced the drain pan and also removed all the ice at the bottom of the freezer compartment.I’m back side refrigerator removed P-trap cleared it Of all debris. Water is now draining into drain pan as designed. All other functions test good I also switch the TheDefrost setting from adaptive to every eight hours. Job completed
Near Clovis, CA 93611
Chris
Job Details: 10/08/2018
DRYER WHIRLPOOL WED8500DW4 Customer was having issues what dryer starting and stopping on its own only working on time dry. I entered dryer into diagnostics received an F1E1 code and also F2 E1 code. I cleared codes and then cycle dryer through test. Dryer is heating fine. It’s just having communication issues ordering consul in control board. When parts come in will come out and install; ordrng 1 W11050696 (console) and 1 W11158453 (CNTRL ELEC ) and 1 W11158455 (FACIA)
Near Fresno, CA 93726
Chris
Job Details: 10/08/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customers issue his refrigerator temperatures are warm and also ice production has slowed down. Found evaporator completely iced up restricting airflow causing cooling issues. Also the user interface Is Having intermittent issues the lighting is flickering on and off. Ordering main control board in more accurate thermistor And fan harness for cooling issue. Also ordering new user interface.When parts come in and when we schedule this appointment please have customer remove all food from inside refrigerator compartment and turn cooling off prior to visit. Thanks Chris; ordrng 1 W10843055 (cntrl-elec) and 1 W10902214 (thermistor) and 1 W11033168 (harns-wire) and 1 W11092503 (panel-ui) and 1 WPW10389152 (support) and 1 WPW10501260 (cover-evap), states that autho needed"
Near Hesperia, CA 92345
Cesar
Job Details: 10/08/2018
OVEN WHIRLPOOL WFG770H0FZ0 Unit won’t fire up oven valve not opening no spark from unit main control is closing relay ; ordrng 1 W10919226 (regulator) and 1 WPW10511278 (module-spk)
Near Apple Valley, CA 92307
Cesar
Job Details: 10/08/2018
WASHER MAYTAG MVWC565FW1 Unit tested good customer instruct on function and noise
Near Phelan, CA 92371
Cesar
Job Details: 10/08/2018
WASHER WHIRLPOOL WTW8540BW1 Replaced failed parts tested unit all tested good at this time
Near Apple Valley, CA 92308
Cesar
Job Details: 10/08/2018
MICROWAVE OVEN FRIGIDAIRE FFMV1645TD Replaced failed parts tested good
Near Victorville, CA 92395
Cesar
Job Details: 10/08/2018
FREEZER WHIRLPOOL WRT541SZDW00 Replaced door all tested good
Near Victorville, CA 92392
Cesar
Job Details: 10/08/2018
RANGE FRIGIDAIRE LGGF3046TFA Replaced control and pad tested good
Near Victorville, CA 92394
Cesar
Job Details: 10/08/2018
DRYER ELECTRIC WHIRLPOOL WTW7300DW0 Lint build up on pump stopped pump from turning cleared and tested unit all tested good
Near Pinon Hills, CA 92372
Cesar
Job Details: 10/08/2018
REFRIGERATOR MAYTAG MFI2269DRM00 Fresh food door not closing properly found gasket came out of the pocket getting hung up on the center mullion reinstalled gasket unit tested good
Near Hesperia, CA 92345
Cesar
Job Details: 10/08/2018
REFRIGERATOR FRIGIDAIRE FFHN2750TD1 Found failed evap fan motor will not run has voltage not circulating air up to fresh food compartment routed for motor ; ordrng 1 809069201 (motor)
Near Adelanto, CA 92301
Cesar
Job Details: 10/08/2018
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Found failed ice maker has broken plastics on it causing ice cubes to get stuck replaced ice maker unit tested good did find unit has low water pressure instruct to replace filter ; used 1 24798231 (ICE MAKER ) from stock
Near Apple Valley, CA 92307
Cesar
Job Details: 10/08/2018
WASHER MAYTAG MVWB835DW3 Cx states there is a noise coming from unit. Tevh found noise to be coming from seal and bearings on gear case ; ordrng 1 W10811956 (GEAR CASE)
Near Apple Valley, CA 92308
Cesar
Job Details: 10/08/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Found evap frozen over unit not running defrost cycle ran test cycle found evap thermistor reading open removed evap cover found thermistor not connected.ohmed thermistor checked good connected thermistor and ran test cycle again control now reading thermistor
Near Apple Valley, CA 92307
Cesar
Job Details: 10/08/2018
FREEZER WHIRLPOOL KSSC42QMS01 "Replaced inverter comp came unit cooling. Installed optics they are acting erratically some times they go so,I’d when not interrupted and other it does not rerouted for optics ; ordrng 1 W10757851 (cntrl-elec)"
Near Apple Valley, CA 92307
Cesar
Job Details: 10/08/2018
DISHWASHER WHIRLPOOL WDF760SADB3 Cx states dispenser door not working getting stuck. Found gasket on dispenser door came off and it was getting hung up on the spring. Remounted gasket all checked good.
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details: 10/08/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM Removed and replaced UI board. Checked fridge temps. Temps were sitting at 40 degrees. From previous visit techline said anywhere between 37-40 is a regular temp. Explained this to cx. Cx still states milk is going bad. If cx calls again I will call techline and get Sr. All temps are normal
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details: 10/08/2018
REFRIGERATOR WHIRLPOOL WRS970CIDE01 Instructed cx to unplug unit to defrost cx did not have enough time for me to defrost evap. Rescheduled for Tuesday 10/9; scheduled next appmnt for 10/9 TUE
Near Castaic, CA 91384
Bryan Dunn-Wilson
Job Details: 10/08/2018
M/W OTR MAYTAG MMV4206FZ2 Dropped microwave. Removed cover removed and replace magnetron and diode. Reinstalled all panels in proper position. Reinstalled microwave above range. Secured ventilation. Tested unit. Unit is now functioning as designed. No dents dings or scratches caused by tech. Cx approves repair at this time.
Near Monrovia, CA 91016
Bryan Dunn-Wilson
Job Details: 10/08/2018
REFRIGERATOR WHIRLPOOL WUW55X15DS Cx states unit is dead no lights not cooling. Removed unit from cabinetry and plugged unit into different outlet and unit started right up. All fans and compressor are functioning as designed. Informed cx that outlet is not working properly and they would have to call an electrician. Found no problems with unit told cx to give unit 24 hours to cool.
Near Sierra Madre, CA 91024
Bryan Dunn-Wilson
Job Details: 10/08/2018
RANGE MAYTAG MGT8655XS0 Cx states three burners are not operating. Inspected unit found three burners are not functioning at all. Removed and replaced gas manifold. Reinstalled all components. Tested unit all burners are functioning as designed. Cx approves repair at this time no dents dings or scratches caused by tech. Collected a total of 317.83 via CC.
Near Arcadia, CA 91006
Bryan Dunn-Wilson
Job Details: 10/08/2018
DISHWASHER DU1055XTPQ3 Cx states lights are flashing and unit won’t start. After putting unit into diagnostics we checked for amperage at heater and found none followed wire to thermostat and found heater was unplugged. Reestablished connection. Checked for amperage now unit is functioning as designed.
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details: 10/08/2018
DRYER WHIRLPOOL WGD5000DW3 Cx states dryer is still not getting hot enough. States it take two times to dryer clothes inspected for restricted vent. No restriction. Ordering new gas coils. Rescheduled cx for Wednesday 10/10; ordrng 1 WPW10328463 (coil-valve)
Near Pasadena, CA 91104
Bryan Dunn-Wilson
Job Details: 10/08/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ Cx states fridge doors are in even. She can’t open the ice bin and she doesn’t like that the doors don’t stop at certain spot. Explained to cx that the floor is sinking behind fridge causing box to not sit even with floor causing mis aligned doors. Door is filled with bottles of wine and heavy objects causing door to keep moving. And there are no problems with the ice bin. No problems with unit. Told cx to contact whirlpool to see what they can do for her.
Near Stevenson Ranch, CA 91381
Bryan Dunn-Wilson
Job Details: 10/08/2018
REFRIGERATOR KITCHENAID KRFC302EBS00 Cx is having same issue. Called and spoke with techline. They recommended changing bottom hinge. Floors are stone floors so they are extremely uneven. Ordering hinge rescheduled cx for 10/10; ordrng 1 W10210882 (hinge-door)
Near Los Angeles, CA 91335
Billy J.
Job Details: 10/08/2018
MICROWAVE IKEA IBMS1455DS00 Upon arrival unit does not heat unit does not count down unit is pulsing on and off on and off light flickering on and off as well found bad door switches witch shorted out main control W11196485 w10770413 I tested unit and removed and replaced main control but now unit not operating at all unit board is defective unit needs all controls. ordrng 1 CONTROL (CONTROL) and 1 W10770413 (cntrl-elec)
Near Stevenson Ranch, CA 91381
Billy J.
Job Details: 10/08/2018
DRYER MAYTAG MVWX655DW0 Upon arrival cx stated unit making noise while agitating found motor pulley loose tightened retested and recalibrated job complete
Near San Fernando, CA 91340
Billy J.
Job Details: 10/08/2018
WASHER MAYTAG MVWB865GC0 F05 upon arrival cx stated he washed 3 big blankets and unit started making load banging noise cx overloaded unit and it became off balance I leveled unit and instructed cx of proper loading recalibrated and retested job complete
Near Los Angeles, CA 91326
Billy J.
Job Details: 10/08/2018
ICEMAKER IKEA IX7DDEXGZ000 Upon arrival installed new icemaker and icecontainer retested job complete
Near Los Angeles, CA 91367
Billy J.
Job Details: 10/08/2018
OVEN KITCHENAID KEBS207SSS04 Upon arrival I uninstalled unit went over every component, recalibrated oven and fixed the fan. All functions now work as designed; used 1 ELEMENT (ELEMENT) from stock
Near Paso Robles, CA 93446
Andrew
Job Details: 10/08/2018
REFRIGERATOR WHIRLPOOL WRX988SIBMO3 Removed and replaced compressor. Pulled vacuum and it held. Recharged unit with 5.5 oz r134a. Pressure ok and unit cooling.
Near Santa Clarita, CA 91351
Billy J.
Job Details: 10/08/2018
WASHER MAYTAG MVWVX655DW0 Upon arrival washplate was completely stripped, removed and replaced washhub and recalibrated. Retested, passed. Job complete ; used 1 WASHPLATE (WASHPLATE) from stock
Near Bakersfield, CA 93307
Andrew
Job Details: 10/08/2018
REFRIGERATOR WHIRLPOOL "Will need to check service bench entitlement to see what has been rep,aced on this unit and will order parts according. Fresh food evap is frozen over."
Near San Luis Obispo, CA 93401
Andrew
Job Details: 10/08/2018
REFRIGERATOR WHIRLPOOL WRT311FZDM00 Removed and replaced compressor. Pulled vacuum and it hel. Recharged unit with 4.9 oz r134a. Tested pressure ok.
Near Simi Valley, CA 93065
Aaron
Job Details: 10/08/2018
M/W OTR WHIRLPOOL WMH31017HW2 When you open the door close the door it shows an F8 E5 code ntc thermistor p4 connector at the main board 10000 ohms at room temp ordered parts ; ordrng 1 W10163422 (thermistor) and 1 W10892389 (cntrl-elec)
Near Thousand Oaks, CA 91360
Aaron
Job Details: 10/08/2018
REFRIGERATOR KITCHENAID KSSO42FMX01 Unable to find a problem at this time.
Near Simi Valley, CA 93063
Aaron
Job Details: 10/08/2018
DISHWASHER MAYTAG MDB4949SDH1 Replaced the parts listed tested operations unit is working as designed ops normal now
Near Moorpark, CA 93021
Aaron
Job Details: 10/08/2018
DISHWASHER MAYTAG MDB7749SBM0 Pj at tech line unit was smoking pulled cover off and control is burnt up at p9 connector harness is burnt and touch control is affected too SR#7723126829Transferred to safety Linda said she will contact the customer and discuss a resolution with them and to complete my call out
Near Simi Valley, CA 93065
Aaron
Job Details: 10/08/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Drain line is leaking fill valve harness was damaged ordered parts to correct Customer request 2 weeks out rescheduled call ; ordrng 1 WPW10545278 (hose-drain)
Near Thousand Oaks, CA 91320
Aaron
Job Details: 10/08/2018
WASHER MAYTAG MHW5500FW1 Check the unit for any of coats no codes found also did a automatic test unit works just fine did find out that the customer is using way too much self correct the customer to use way less self to get better results and also understand that anything awkward not the same exact material can and will cause the unit not to spin out intermittently or at times unit is working as designed as of now
Near Thousand Oaks, CA 91320
Aaron
Job Details: 10/08/2018
REFIRGERATOR WHIRLPOOL WRS325SDHZ02 "Unit is not defrosting and the evaporator fan motor is frozen over , needs harness and evaporator motor ordered parts; ordrng 1 W10911770 (HARNESS) and 1 WP2315549 (motor-evap)"
Near Thousand Oaks, CA 91320
Aaron
Job Details: 10/08/2018
FREEZER WHIRLPOOL WRF535SMBM00 "Unit icemaker is jammed module , ordered parts; ordrng 1 W10884390 (icemaker)"
Near Simi Valley, CA 93065
Aaron
Job Details: 10/08/2018
COOK TOP WHIRLPOOL WCG51US0DS "Unit had a ordeal where there was an small gas ignition underneath the cook top where the valves and orifices are pulled the top up and out-of-the-way to see if there was any kind of leaks internal of the machine did not find any loose gas connector or any gas leaking through the valve when it happened the right rear burner was on only inspected the connection of the gas valves and tube connector all good, went below the cook top to turn on power heard a hiss sound turned gas ball valve off the hissing stopped , got soap bubbles and saturated the ball valve and connectors to it found that had a leak at the ball valve . Advise customer to have their gas valve changed out for their house or in this case the outdoor Island connector Henry check for leaks after that part is changed out , everything should be just fine found no issues with the gas cooktop at this time"