Near Pasadena, CA 91106
Francisco
Job Details: 09/27/2018
WHIRLPOOL DISHWASHER KDTE204EPA4 Removed and replaced parts listed tested ops and unit is working as intended at this moment asked cx to monitor a few cycles and report any issues.Sr#7722878679; Job Complete.
Near Monrovia, CA 91016
Bryan Dunn-Wilson
Job Details: 09/27/2018
whirlpool washer WFW7590FW0 Dispenser leaking even when not in use. Ordering soap dispenser assembly and handle. Did not reschedule due to part availability. ; ordrng 1 W10575334 (disp.drawer assy) and 1 W11223724 (HANDLE), Removed and replaced dispenser. Filled with detergent no leak found. Unit is now functioning as designed. No dents dings or scratches caused by tech. ; Job Complete.
Near Monrovia, CA 91016
Bryan Dunn-Wilson
Job Details: 09/27/2018
WHIRLPOOL DRYER WGD7590FW0 Unit is rattling when in use. Removed front panel noise is coming from back wheels. Unit needs a repair kit. Ordering a dryer repair kit; ordering 1 4392067 (dryer repair kit), Ran unit unit sounds normal. Found vent is rattling. Held down vent. Vent stopped making noise informed customer vent is what was causing issue. No problems with unit.
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details: 09/27/2018
whirlpool refrigerator WRT541SZDW00 tates water is still leaking onto top shelf. Inspected air return. Found no ice build up on any styrofoam no ice build up in freezer. Foam is still wet. Dripping is from foam drying out. Found no ice to cause water dripping. Drains are clear. Told cx to call if dripping doesn’t stop
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 09/27/2018
WHIRLPOOL WASHER WTW8000DW0 Upon arrivL cx states washer is not working...... ran diagnostics. Got error codes loss of power and off balance load. Ran diagnostics tests. Unit functioned as designed. Calibrated and tested again. Found no problems. Cx then stated smelling a burning smell and and 7nit turned off Sheila in wash. Removed top panels found no signs of burning any where. Removed back panel inspected ted wire harness found no signs of burning. Instructed cx on proper load techniques cx wanted me to stand there for. Whole cycle explained to cx I could not wait.
Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details: 09/27/2018
kitchenaid refrigerator KFCP22EXMP4 Cx states hot after is coming from dispenser. Cx states she fills up bottles of water and after the 2nd or third one water begins to heat from dispenser. Explained to cx that there is only a 16 ounce water tank Nd after she uses that water it refills with water from supply. Only way water can come out hot is if it’s connected to a hot water supply. Cx became irate telling me she spoke with another company and they said it’s a problem with the fridge. I explained to cx that there was nothing inside of unit that will change the temperature of the water. I called techline to ensure there was nothing. Techline said that if water is coming from dispenser hot it’s because it’s hooked up to a hot water supply and she empties the water tank when filling the bottles of water and it’s takes tank hours to cool Cx still isn’t happy
Near Simi Valley, CA 93065
Aaron
Job Details: 09/27/2018
whirlpool refrigerator WRS325FDAM01 Replaced the light in both sections and icemaker , reset tested ops nml unit is working as designed
Near Simi Valley, CA 93065
Aaron
Job Details: 09/27/2018
whirlpool refrigerator WRS588FIHV00 Freezer was at 0° temperature Fahrenheit The fresh food section was inconsistent in the upper sections it was about 34°F in the middle to lower section it was about 38°F so what I did find was the set up for the deli cheese drawer was up to high recent air all the drawers and pantries to where the manufacturer wants them put allowed to weeks for the unit to normalize with all your food there to see how that works operating normal other than that; Job Complete
Near Thousand Oaks, CA 91360
Aaron
Job Details: 09/27/2018
KITCHENAID REFRIGERATOR KFIV29PCMS03 Checked unit temps 48°F in the fresh food section and -5° in the freezer section, checked fresh food evaporator for a frozen up evaporator, nope , asked if power outages have happened recently he said yes, turned power off to the refrigerator reset the unit tested unit started cooling in the freezer oddly it’s suppose to start in the fresh food section called tech line tested the fresh food fan it works in test 3 , test 4 went through that test in when the fresh food evaporator section was on unit did cool correct techline advised to replace controls in front est to replace the controls 479.76 mr approved the est Parts 227.68 tax 17.08 trip 115.00 labor 120.00 totaling 479.76; ordrng 1 W10759802 (cntrl-elec), Replaced the main board and touch control tested unit started cooling in the fresh food section operations normal.
Near Oxnard, CA 93033
Aaron
Job Details: 09/27/2018
whirlpool refrigerator WRX735SDBM00 Needs 2 call count Unit fill tube for the icemaker has a hole in it needs a water valve and icemaker as well ordered parts ; ordrng 1 67006317 (tube-water) and 1 W10882923 (icemaker) and 1 WPW10349187 (valve), Replace the water tube to the icemaker and icemaker valve tested operations unit is working as designed their unit will fill up with ice with no leaks up top; Job Complete.
Near Topanga, CA 90290
Jesus
Job Details: 09/27/2018
WHIRLPOOL OVEN JJW9827DDP customer cancelled. Talked to customer and he needed the dial
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 09/27/2018
maytag washer MHW3505FW1 Customer states that unit is stopping mid cycle. Checked unit and ran diagnostics. Removed back cover and tested the pressure hose. Tested the pressure switch and replaced it. Also checked the drain pump per tech sheet overflow condition. Ran diagnostics and reran diagnostics passed. Unit is working as design.F8-E3. Overflow condition F3-E1. Water level system error; Job complete
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 09/27/2018
WHIRLPOOL WASHER MHW3505FW1 Customer states that unit is not completing cycle. Checked unit and ran diagnostics no error codes found. Removed back cover and ran drain cycle. The drain cycle was making a loud noise and not draining properly. Replaced drain pump and pressure switch. Ran diagnostics and passed. Unit is now working as designed.
Near Oxnard, CA 93036
James
Job Details: 09/27/2018
whirlpool refrigerator WRT541SZDW00 Customer states that unit has condensation build up on freezer door. Checked unit and found some condensation on center mullion. Disconnected condenser fan and center mullion started to heat. Also found the freezer door gasket hanging. Sealed the liner on both compartments. Ordered part.KathySr#7722872200; ordrng 1 LW10646225 (dor-fip), used 1 WP482338 (ADHESIVE)
Near Oxnard, CA 93030
James
Job Details: 09/27/2018
kitchenaid refrigerator KRFF507ESS01 Customer states that unit is not cooling. Checked unit and found the evaporator iced over. Customer will unit defrosted by the time I go back and service unit. Removed drawers and evap cover. Remover thermistor and installed new. Assembled unit and tested. Unit is now woking as designed
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 09/27/2018
WHIRLPOOL DRYER WET4027HW0 dryer not working. Checked unit and found faulty connection on terminal block. Adjusted and tested ok.
Near Ventura, CA 93003
Hector Zuleta
Job Details: 09/27/2018
kitchenaid dishwasher KUDS35FXSS9 Dishwasher leaking on the lower corners, found worn out door gasket. Ordered gasket; ordrng 1 W10300924V (door seal), Replaced door seal. Tested for leaks. Tested ok.
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 09/27/2018
kitchenaid refrigerator KRMF706EBS01 water sitting under the crisper. Checked unit and found iced up drain hole. Manually defrosted. Tested ok.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 09/27/2018
maytag dryer MGDC215EW2 Dryer making noises. Disassembled dryer and tights all panels. Tested ok. Job Complete.
Near Los Angeles, CA 91406
Michael
Job Details: 09/27/2018
WHIRLPOOL DRYER WGD8540FW0 Unit gets power but will not start diagnosed bad main control W108754879; ordrng 1 W10875487 (cntrl-elec) Removed and installed new control. Unit ops starts spinning. Unit heats and ops as intended with no issues. Job complete.
Near Los Angeles, CA 91344
Michael
Job Details: 09/27/2018
maytag dryer MGDC215EW2 Customer instruct, customer was concerned with dark spot inside unit. Tech observed normal wear on inlet grating due to heat cycles. Unit ops as intended with no issues job complete.
Near Los Angeles, CA 91342
Michael
Job Details: 09/27/2018
WHIRLPOOL DRYER WHD5090GW Customer states unit is not drying. Have power to control. Verified 220v power at wall plug is good. No model / serial sticker on unit.R1 Documented with Assurance. No service was performed to unit; Job Complete.
Near Los Angeles, CA 91307
Kenneth
Job Details: 09/27/2018
whirlpool refrigerator WRS325FDAM04 Found unit not cooling properly. And making growling noise due to bad diffuser. Diffuser willl open and close and open and close and just constantly doing that. Ordering diffuser; ordrng 1 W11164593 (DIFFUSER), Installed diffuser and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. ; Job Complete.
Near Lancaster, CA 93534
Patrick
Job Details: 09/27/2018
whirlpool refrigerator ED2KVEXVQ01 Found the unit having a noise issue. Heard the noise when I arrived. It’s coming from the back. The condenser fan motor is bad. Needs new fan motor. 1 W10124096 (fan,motor), Removed and replaced fan. Tested unit. All ops checked good.
Near Palmdale, CA 93552
Patrick
Job Details: 09/27/2018
whirlpool refrigerator WRT314TFDW00 Found unit no cool and hiss coming from the back. Cap tube and condenser leaking. Not sealed properly. customer was on vacation and not sure how long system has been open. Need to order compressor and condenser; ordrng 1 482801 (mount-tray) and 1 WPW10219348 (condenser) and 1 WPW10507886 (compressor), Removed and replaced parts. Vacuumed and recharged. Tested unit. All ops checked good ; Job complete.
Near Littlerock, CA 93543
Patrick
Job Details: 09/27/2018
AMANA DRYER NED4655EW1 Found bad timer. Running heat too long causing the fuse to blow. Needs timer. ordrng 1 W10857612 (timer) and 1 WP3392519 (fuse-thrml), Removed and replaced parts still not working properly. Thermal cut off bad. Removed and replaced tested unit dryer works properly. Customer needs chimney sweep for dryer vent cleaning ; used 1 279769 (THERMAL CUTOFF)
Near Palmdale, CA 93550
Patrick
Job Details: 09/27/2018
whirlpool refrigerator WRS325SDHZ00 Found the customer unable to remove the filter from the house. Piece of the housing popped off so the guide doesn’t pull the filter out of housing. Fixed housing and now the filter comes out properly; Job Complete.
Near Glendale, CA 91202
Raymond
Job Details: 09/27/2018
kitchenaid dishwasher KDTM354ESS3 Upon arrival water was left over and dishes are dirty when washing. Found hard water deposits on dishes but all ops are fine no codes. Instructed customer on proper use and care of unit, also discussed detergent and alternative product use as well.
Near Burbank, CA 91505
Raymond
Job Details: 09/27/2018
WHIRLPOOL REFRIGERATOR WRT519SZDM01 Upon arrival found food freezing. Inspected and found FC at -20F and RC at 0F. Found broken wire inside cabinet for thermistor. no repair available. ; Job Complete.
Near Burbank, CA 91506
Raymond
Job Details: 09/27/2018
whirlpool microwave RR-700 Upon arrival customer wanted unit checked for proper operations and no microwave leak. Inspected and found unit heating and cycling at proper intervals. Unit functions as designed. Found no microwave leaks.
Near Santa Clarita, CA 91350
Raymond
Job Details: 09/27/2018
WHIRLPOOL REFRIGERATOR WRS325SDHZ01 Upon arrival unit was making a loud constant noise. Inspected and found temps set to max for both compartments causing unit to have long defrost times. Set to recommended settings and removed some frost from fan area. Unit quoted down. Instructed customer on proper use and care of unit.; Job Completed.
Near Canyon Country, CA 91351
Raymond
Job Details: 09/27/2018
kitchenaid cooktop KFGD500EBS00 Upon arrival customer had same complaint of LF burner with long ignition time. Need to replace DSI Harness and spark module, Replaced burner cap. Tested unit. Delay on burner even longer now. Verified that all means have been exhausted for repair, unit being sent for product review. Customer also stated lower oven not heating properly as well. Did not diagnose due to product review.; Job Complete.
Near Santa Clarita, CA 91351
Raymond
Job Details: 09/27/2018
maytag washer MVWB725BW0 Upon arrival unit not working properly. Says unit starts to fill then shuts off. Found long fill code. Inspected and found loose connection at water valve. Secured connections and tested unit. Unit functions as designed.; Job complete.
Near Frazier Park, CA 93225
Billy J.
Job Details: 09/27/2018
maytag dryer MDG5500AWW Upon arrival removed and replaced all parts listed retested just glowed uninstalled gas line customer has no gas refereed her to gas company job complete; used 1 IGNITER (IGNITER)
Near Santa Clarita, CA 91321
Billy J.
Job Details: 09/27/2018
WHIRLPOOL WASHER WTW5000DW1 Customer states unit is making noise no error codes on machine went thru automatic diognosis and could barley hear it sounded like its coming from motor or gearcase impossible to tell will order motor and replace gearcase cam and motor possible gearcase bad as well out of box ; ordrng 1 WPW10006487 (motor-drve), upon arrival removed and replaced all parts listed recalibrated and retested unit now operates as desighned job complete
Near Santa Clarita, CA 91351
Billy J.
Job Details: 09/27/2018
whirlpool microwave WMH53520CS6 Customer states unit does not work sometimes tested unit and worked everytime I asked customer when unit would not work if it stated door or anything she stated she did not know homed out door switches. They test good removed and replaced door switches and interlocks retested job complete; used 1 W10727360 (MICROSWITCH)
Near Santa Maria, CA 93458
James
Job Details: 09/27/2018
whirlpool dishwasher WDT720PADM2 Customer stated unit not drying enough. Tested heater. Heater pulled 7 amps. Found rinse aid completely empty. Instructed customer on importance of rinse aid and referred back to care manual. Customer stated unit had large crack in tub but after inspection crack was just plastic seam line inside unit. No crack present. Unit is functioning properly. No dents, dings, or blemishes on or around unit caused by tech.
Near Nipomo, CA 93444
James
Job Details: 09/27/2018
JENNAIR OVEN JMW2430WS03 Replaced harness wire and tested microwave and oven. Both operating with no errors. No dents, dings, or blemishes on or around unit caused by tech. ; Job Complete.
Near Oceano, CA 93445
James
Job Details: 09/27/2018
kitchenaid refrigerator KRSF505EWH00 Replaced thermistor and fan scroll. No dents, dings, or blemishes on or around unit caused by tech.
Near Arroyo Grande, CA 93420
James
Job Details: 09/27/2018
maytag refrigerator MFI2269FRZ02 Replaced slides on drawer and replaced filter.
Near Arroyo Grande, CA 93420
James
Job Details: 09/27/2018
MAYTAG WASHER MVWB850YW0 Replaced bearing and tested unit. Unit now functioning as intended. No dents, dings, or blemishes on or around unit caused by tech. ; Job completed.
Near Cambria, CA 93428
George
Job Details: 09/27/2018
whirlpool dishwasher WDF520PADB7 Found dishwasher not draining replaced drain pump W10876537 (PUMP-DRAIN) testing ok complete. No dents or dings cause by tech.; Job Complete.
Near Paso Robles, CA 93446
George
Job Details: 09/27/2018
frigidaire refrigerator LFHB2741PFAA Found refrigerator not making ice found fill tube plug replaced gaskets retested check out ok complete. No dents or dings cause by tech. Job Complete.
Near Paso Robles, CA 93446
George
Job Details: 09/27/2018
FRIGIDAIRE REFRIGERATOR LFHB2741PFBA Found refrigerator interface control partial settings number dim and dispenser has a delay on dispensing . Replaced interface control and module testing ok complete. No dents or dings cause by tech.; Job Complete.
Near Paso Robles, CA 93446
George
Job Details: 09/27/2018
whirlpool dryer WGD7000DW1 Found dryer door Handle cracked replaced Handle W10861225 (HANDLE) retested check out ok complete. No dents or dings cause by tech.; Job Complete.
Near Paso Robles, CA 93446
George
Job Details: 09/27/2018
BOSCH REFRIGERATOR B22CT80SNS01 Found refrigerator Miller center bracket broken need to replace ok to order part having trouble getting part number . Office to let customer now wen part in.; ordrng 1 CENTERMOLLER BRACKET Installed part tested check out ok complete. No dents or dings cause by tech.; Job Completed.
Near Arvin, CA 93203
Dane
Job Details: 09/27/2018
whirlpool refrigerator WRF555SDFZ06 Upon arrival unit was not making ice. Found icemaker stuck in the middle of harvest and would not advance. Removed and replaced ice maker WPW10300024 (ICEMAKER) and tested unit. Unit functions normal now.
Near Lamont, CA 93241
Dane
Job Details: 09/27/2018
roper washer RTW4516FW Upon arrival of the unit would not turn on. Was getting voltage to control but it would not activate. Removed and replaced control and tested unit. Unit would not lock after control was replaced. Remove and replace lid lock and tested unit. Unit functions normal now; Job Complete. Used W10838613 (LATCH) W11170318 (cntrl)
Near Bakersfield, CA 93306
Dane
Job Details: 09/27/2018
KITCHENAID REFRIGERATOR KSF26C4XYW03 Upon arrival the unit was not cooling. Found the defrost by middle open. Removed and replaced by middle and tested unit. Unit functions normal now; used 1 WPW10225581 (BIMETL-DEF)
Near Delano, CA 93215
Erick
Job Details: 09/27/2018
MAYTAG WASHER MVWX655DW Cycled unit through tests cycle and found it with shifter fault causing it not to spin. Tested shifter and found bad trac on it. Repalced shifter. Retested it and it passed all tests with no errors. Job domp; used 1 W10913953 (ACTUATOR)
Near Visalia, CA 93292
Erick
Job Details: 09/27/2018
whirlpool refrigerator WRS325FDAM Upon arrival found both compartment lights not working. Ice maker not filling to correct amount. Replaced ice maker and light. Units lights are now working. Ice maker cycled and filled with no errors. Ice maker dispense both types of ice. Job complete
Near Ivanhoe, CA 93235
Erick
Job Details: 09/27/2018
frigidaire refrigerator LFHB2751TF Found air water leaking air causing unit to freeze veggies and per cool in rc. Replaced air tower and reinstalled all shelving. Retested unit snd unit is no longer leaking air. Unit is cooling to correct temp.
Near Visalia, CA 93291
Erick
Job Details: 09/27/2018
frigidaire refrigerator FFHB2750TD ok temp on unit upon arrival and found fridge at 66 degrees and fc at 60degrees.Inspected compressor and found it really hot windings are out range. Unit will need new compressor. Panel is not responding correctly or put unit into diagnostics cannot test damper. All 3 parts will need to be repalce,d; ordrng 1 242047603 (dryer-filter) and 1 5303918411 (compressor kit) Installed new parts on unit. PULLED VACUUM, recharged system,inspected for leaks and found none. Unit is now cooling in both sections. Job complete
Near Visalia, CA 93291
Erick
Job Details: 09/27/2018
amana washer NTW4516FW1 Found unt with fill error causing it not to do ace in wash, Found and connector on cold valve causing it not to fill. Repaired connector. Retested it and unit passed all tests with no errrors. Job complete.
Near Visalia, CA 93277
Erick
Job Details: 09/27/2018
ge refrigerator GSE25HGHBB Found pin hole in water line to ice maker causing it not to make ice. Removed pin hole for water tube. Used fitting to connector water tube. Retested unit and units water line no longer has leaks and ice maker cycled and filled, unit tested normal ops. Job Completed.
Near Tulare, CA 93274
Enrique
Job Details: 09/27/2018
MAYTAG DRYER MEDX655DW1 The push to start switch not working . I found the switch fell inside the console . I reinstalled the switch . Tested the unit . All functions checked normal .; Job Complete
Near Tulare, CA 93274
Enrique
Job Details: 09/27/2018
whirlpool dishwasher WDF520PADW7 Dishes not drying . I diagnosed the unit , no error codes . Ran a calibration test . All the components checked normal . I instructed the customer to use rinse aid/heat dry . The customer needed instructions . No leaks
Near Visalia, CA 93277
Enrique
Job Details: 09/27/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Inspected whirlpool refrigerator RC left door mullion broke from the door liner . I will need to replace the left door and mullion . ; ordrng 1 13107881SQ (dor-fip ss) and 1 WP12722803AP (rail-mulln), Replaced the rc left door and mullion rail . All functions checked normal at time of service . No leaks .
Near Sanger, CA 93657
Timothy
Job Details: 09/27/2018
whirlpool washer MVWB765FW2 Unit showing a 3-2 (inlet temperature) 0-4 (spin limited by water temperature) 0-3 (overload). Found the water valve had a bad sensor. Replaced 1 W11165546/valve and tested. Unit checks ok.; Job Completed.
Near Clovis, CA 93619
Ian
Job Details: 09/27/2018
whirlpool dishwasher WDF330PAHS2 Found all mechanical functions working at time of visit. Customer states that door was creaking loudly initially, but after placing a service call noise dissipated completely. Check determined that the noise was likely just from the short break in time For the door springs. Slightly adjusted bushings for better closure. Unit tests good. Job Completed.
Near Fresno, CA 93727
Ian
Job Details: 09/27/2018
WHIRLPOOL REFRIGERATOR WRX986SIHZ00 By customer description the frost reformed in a span of two days. This signifies a defective defrost thermostat as defrost heater components are all working. Need to order thermostat for repair.; ordrng 1 WPW10514110 (THERMOSTAT) Defrosted unit and installed parts. Unit now tests good. Advised customer that unit may take up to 24 hours to return to normal operating temperatures.
Near Fresno, CA 93702
Ian
Job Details: 09/27/2018
whirlpool washer WTW4616FW1 Tech found unit had no error codes stored, Removed and replaced suspension. Ran high speed spin test and unit has no excessive vibration. Ran diagnostics verification cycle. No failures. Unit is functioning as intended. Customers last load was twisted and attached to each other and balled up. This is due to bra hook grabbing lace edge of towel and other loose fibers. This will cause an imbalance. Feet are also very slick on the floor and causing a loss of traction. Advise customer that underneath unit needs to be cleaned to give the unit enough traction to stay in place.; Job Complete.
Near Fresno, CA 93701
Chris
Job Details: 09/27/2018
FRIGIDAIRE REFRIGERATOR FFHB2750TS3 Upon arrival found icemaker making ice and coil has a good frost pattern temperatures work should be also temperature in refrigerator is good. Found evap fan Motor was not running in freezer compartment. Old motor Out make sure you have proper connection it is now running. Also noticed freezer door was not shutting all the way which at times would make it so the fan does not run therefore having cooling issues in freezer. Having customer Watch temperature in freezer in a few hours if still an issue will need to do a sealed system will need to order a heat exchanger though. Other parts are needed from previous technician diagnostic; Job Complete.
Near Fresno, CA 93710
Chris
Job Details: 09/27/2018
WHIRLPOOL DISHWASHER WDF520PADB7 I went to replace console and noticed numerous other problems doorlatch is not engaging and also buttons that engage the start and also the drain are not functioning. Also could not enter dishwasher into diagnostics Power was dropping out when I go to start cycle or enter diagnostics. Ordering parts listed to complete repair. When parts come in Will come back and install; ordrng 1 W10849355 (button) and 1 W10906426 (cntrl-elec) and 1 WPW10653840 (door latch), On return visit replace control board and door latch and also Defective buttons. Cycled washer on all functions test normal. Job complete
Near Fresno, CA 93720
Chris
Job Details: 09/27/2018
bosch dishwasher SHP865WF5N 10 Customers issue is that dishwasher will not drain. Upon arrival I found water standing in the bottom of the dishwasher. They had E- 28 code. Also found washer to be in between a cycle it seemed. I reset power to the dishwasher found some debris in the drain line clear that out. Dishwasher completely drained out and started filling With water like it should. Cancel that cycle dishwasher went into a drain as designed. Having customer run a cycle to make sure completed drains like it should. All functions tested good at this time. Job complete.
Near Fresno, CA 93720
Chris
Job Details: 09/27/2018
WHIRLPOOL DISHWASHER WDF520PADM3 Customer states dishes were not getting clean and also The detergent pod but just sit on the bottom. I answered washer into diagnostics received an F4-E3 Error code Dealing with wash motor. Found wash mother to not be functioning at all. Removed and replaced all functions test normal dishwasher is now functioning like it should. Informed customer to have a licensed plumber come out that the vent pipe is plugged up and needs to be replaced so it can drain properly in the future. Job completed.
Near Clovis, CA 93619
Chris
Job Details: 09/27/2018
whirlpool refrigerator WRX988SIBM01 After being out here previously it was a no cool there is no way to determine if the icemaker was working or not due to it being warm.Anyways on today’s visit entered refrigerator in the diagnostics Ran test 56 found icemaker is timed out. I then ran test 59 could not get motor to rotate. Proceeded to replace icemaker then ran all my test again Plus a fill test. Icemaker is functioning like it should know everything else checks out good also. Job completed
Near Fresno, CA 93727
Chris
Job Details: 09/27/2018
whirlpool refrigerator WRS325SDHZ00 Customers issue is that water was not dispensing. Ice machine is functioning and filling with water I found the solenoid for the water dispenser not engaging. Replaced inlet valve bled air out of system all functions tested good everything is functioning properly. Job complete
Near Fresno, CA 93722
Irvin
Job Details: 09/27/2018
FRIGIDAIRE DISHWASHER FFBD2406NW3A Removed failed motor and drain pump. Replaced components. Installed new gasket. Completed install of unit. Powered and ran cycle, no leaks all ops normal. ; Job Complete.
Near Madera, CA 93636
Irvin
Job Details: 09/27/2018
frigidaire refrigerator LGHB2867PF0 The IM, is powered not cycling. Right side main rail is broken sagging. ; ordrng 1 5303918493 (freezer ice maker) and 1 5303918690 (slide assembly), Removed failed slide, reinstalled new component. Installed Ice Maker, into FREZER. All ops normal.
Near Madera, CA 93638
Irvin
Job Details: 09/27/2018
whirlpool dryer WED8740DW0 Customer says dryer is not operating. Confirmed issue. CX INSTRUCT, NEEDS ELECTRNCTIAN THERE IS NO POWER TO THE UNIT. checked power to the unit twice after tripping all breakers twice, no power coming from the outlet, informed customer of issue will call ELECTRICTIAN .
Near Firebaugh, CA 93622
Irvin
Job Details: 09/27/2018
ge washer GLWN2800DWS The cold valve solinoid failed to close, caused flooding in garage. Replaced valve and water level hose. Test fill unit failed. Pressure switch is the issue. Test fill failed. ; ordrng 1 WH12X10479 (switch pressure), Installed replacement pressure switch, and hose. Used whites cycle small/ medium to test water level, passed. All ops. Normal.
Near Fresno, CA 93711
Irvin
Job Details: 09/27/2018
whirlpool icemaker WRF757SDEM01 Water remains in tub, unit leaks. Found the drain motor was not fully connected, looks like it came off during a cycle reconnect to motor. The drain line was not set correctly. Set drain line, photo, and test for draining good. Leaks stopped. Customer instruct and install corrections all solved.
Near Modesto, CA 95350
Cruz
Job Details: 09/27/2018
whirlpool washer LSR6332KQ1 Inspected and tested unit. Found lid switch to be broken, spin cycle will not spin only If you push down switch with a key or flat head screw driver, found strike to be broken and lid to be warped as well, Ordering parts switch, strike, lid for unit. ; ordrng 1 3949247V (switch-plg) and 1 WP358684 (strike) and 1 WPW10193874 (lid), Installed new parts ( lid,strike,switch) into unit. I then tested unit in a normal cycle, it filled, agitated, drain, spin, unit is working as designed.
Near Atwater, CA 95301
Cruz
Job Details: 09/27/2018
WHIRLPOOL RANGE WFG525S0HS0 left and right front burners do not always light up, I then installed new part ( L & R burner heads) into unit. I then tested all burners and found them to be working as designed, customer ok repair.
Near Atwater, CA 95301
Cruz
Job Details: 09/26/2018
MAYTAG DRYER MVWX655DW1 Installed new parts ( gearcase, actuator, wash plate, cam ) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes found none as well no leaks, customer ok repair. ; Job Complete
Near Hughson, CA 95326
Cruz
Job Details: 09/26/2018
whirlpool range WFC150M0EB2 Robert from wp tl said unit is working as designed, coils are red but does not broil water, I then tested all burners with a pot with water and found them to be working as designed, look at sd pics, instructed cxustomer how to use switches and to read the use & care guide, customer said ok , Robert from tech line give tech a code (UL858) ; Job Complete
Near Hughson, CA 95326
Cruz
Job Details: 09/26/2018
WHIRLPOOL RANGE WFC150M0EB2 unit is working as designed, coils are red but does not broil water, I then tested all burners with a pot with water and found them to be working as designed, look at sd pics, instructed customer how to use switches and to read the use & care guide, customer said ok
Near Hughson, CA 95326
Cruz
Job Details: 09/26/2018
whirlpool refrigerator WRX988SIBM03 Found evap cover and coils with frozen ice build up that is causing poor cooling inside refrigerator compartment, ice maker is barely producing ice, freezer is working fine, ordering parts cntrl elec, motor harness for unit. ; ordrng 1 W10843055 (cntrl-elec), 204.44, 1 W11087438 (motor-evap), Installed new parts ( motor evap, cntrl elec, support) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine
Near Ceres, CA 95307
Cruz
Job Details: 09/26/2018
whirlpool refrigerator WRS325FDAW02 Inspected unit. Found unit leaking water from freezer compartment, found sheet of ice on liner, found drain tube to be frozen, found buttons on panel UI not working as well, customer as stated that filter housing door is broken, found duct tape to be holding door in place, ordering parts panel UI, tube, housing for unit. ; ordrng 1 W10862456 (housing) and 1 WP2205765 (tube) and 1 WPW10397956 (cntrl-elec), Installed new parts (cntrl elec, tube, housing) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working as designed.
Near Modesto, CA 95350
William
Job Details: 09/26/2018
WHIRLPOOL REFRIGERATOR WRF757SDEM01 getting PO, power outage, displayed on front UI, checked power at wall & power supply brd, ran ice maker , compressor & fan tests no problems found, could not repeat problem with power loss. Costco product, unit operating as designed at this time; used 1 W10316760 (THERMISTOR KIT)
Near Waterford, CA 95386
William
Job Details: 09/26/2018
whirlpool washer WTW8500DR2 Upon arrival, removed and replaced the valve W11165546 (Valve) F0E3, F7E9, ran self diagnostics, passed all tests, instructed not to overload unit.
Near Waterford, CA 95386
William
Job Details: 09/26/2018
F4E4, F3E2, F2E1, F4E3. turned on the chimed sound (told customer how to use the sounds by showing the on/off options). Adding dry time to automatic cycle options. All connections & dryness senor Tested ok, unit operating as designed.
Near Oakdale, CA 95361
William
Job Details: 09/26/2018
WHIRLPOOL WASHER MVWB835DW Found new Washer with damaged side panels, instructed customer damaged appliances not covered by WP warranty. WP oven also damaged. Unable to take pictures, was immediately asked to leave Home.
Near Pomona, CA 91768
Tyler
Job Details: 09/26/2018
whirlpool refrigerator WFW7590FW0 unit will not lock. Found error code for the door lock. Removed and replaced door lock. Tested all works good at this time.; used 1 WPW10443885 (LATCH)
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 09/26/2018
whirlpool dishwasher WDF520PADM7 dispenser is not working and missuing the stops for the top rack. Ordering stops in stock.; ordrng 2 WPW10082861 (stop)s, Removed and replaced stops and dispenser. Tested all works good at this time.
Near Ontario, CA 91762
Tyler
Job Details: 09/26/2018
WHIRLPOOL REFRIGERATOR WRF993FIFM00 not cooling. Found evaporator is frozen over again. Removed and replaced main control W11169503 (ELEC CNTRL) for current version. Tested all works good at this time
Near Pomona, CA 91766
Tyler
Job Details: 09/26/2018
maytag washer MHW3505FW unit stopped mid cycle and door is locked. Found drain pump is not draining. Removed debris from pump and tested all works good at this time.
Near Glendora, CA 91740
Tyler
Job Details: 09/26/2018
amana dryer NGD4655EW2 timer sometimes timer will stop advancing. Ordering timer isn’t stock customer will be out of town till next week.; ordrng 1 W10857611 (timer) Removed and replaced timer tested all works good at this time.
Near Fontana, CA 92336
Tyler
Job Details: 09/26/2018
WHIRLPOOL DISHWASHER WDF330PAHS2 outer door skin stainless finish is discolored. Door finish is defective but outside the 30 day cosmetic. Customer told builder in walkthrough that it was defective but builder did not send in request on time. Customer to have builder call whirlpool to authorize. ; Job Complete.
Near Loma Linda, CA 92354
Tyler
Job Details: 09/26/2018
WHIRLPOOL REFRIGERATOR WRX986SIHZ00 Customers ice maker stopped working. Checked for error codes. No codes. Cycled ice maker and filled all works good at this time. Set temps to 37 and -2.; Job Complete.
Near Hesperia, CA 92345
Cesar
Job Details: 09/26/2018
whirlpool washer NTW4516FW2 Found failed water valve cold side not opening coil ohms open not allowing water to flow
Near Hesperia, CA 92345
Cesar
Job Details: 09/26/2018
whirlpool refrigerator WRS325SDHZ01
Near Hesperia, CA 92344
Cesar
Job Details: 09/26/2018
kitchenaid refrigerator KRMF706ESS01 Sealed system leak. Found Freon leaked out. Found leak at junction for evaporator return lines at back of unit. Sealed leak replaced dryer, installed access stub on compressor recharged system all checked good ; used 1 CD8404 ([Alt for AF1200]), and 1 W10143759 (DRIER (SERVICE))
Near Victorville, CA 92392
Cesar
Job Details: 09/26/2018
frigidaire refrigerator FPID2498SF0A unit not draining found check valve on drain hose stuck causing a slow drain and leaving water at the base when done released check valve and got proper flow out of drain hose unit tested good
Near Victorville, CA 92392
Cesar
Job Details: 09/26/2018
whirlpool refrigerator WRF555SDFZ03 Found failed ice maker cycles but fails to send power to water valve. Ice maker WPW10300024 (ICEMAKER) not filling there for not producing ice replaced ice maker tested good ; Job Complete
Near Helendale, CA 92342
Cesar
Job Details: 09/26/2018
maytag washer MVWB835DW3 Found failed primary cold water valve solenoid has power and opens but not opening all the way causing a long fill on unit replaced housing all tested good ; Job Complete
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 09/26/2018
kitchenaid dishwasher I arrived to customer Solanted home and after advised to the customer that KitchenAid is paying only for labor not for parts, customer verbally abused technician. Today I proceed to contact Trade Partners to report the incident.
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 09/26/2018
maytag washer MVWX655DW1 washer not agitating or spinning. Checked unit and found worn out agitator and drive hub.; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate), Replaced drive hub and wash plate. Tested ok
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 09/26/2018
whirlpool refrigerator WRS331FDDW01 food compartment not cold enough. Checked unit and found iced up return vent. Adjusted and tested ok. Also found dispenser grill doesn’t fit. Ordered and tested ok.; ordrng 1 WPW10397392 (grille)