Near Tulare, CA 93274
Enrique
Job Details: 09/28/2018
whirlpool range WFG320M0BW2 Replaced the outer door WPW10535767 (GLASS-DOOR) on a whirlpool range . All functions checked normal at time of service . Job Completed.
Near Fresno, CA 93727
Timothy
Job Details: 09/28/2018
whirlpool microwave WMH32519FS0 Light does not come on immediately when door is opened. Unit is not heating. Replaced switch and interlocks. Light is now responsive but the unit is not heating. Diode was broken while attempting to remove to test the capacitor. Replaced with pre ID part. Protective cover for the high voltage Line to the capacitor is frayed and the wire seems soft like it is about to break. The capacitor is not measuring correctly and needs to be replaced. . Unit needs a cap and transformer and potentially the magnetron.; ordrng 1 W10836753 (transformr) and 1 W10850446 (capactr-mg), Dropped microwave to access high voltage components. Checked components and found the check ok but the microwave does not heat. Found 120vac at the transformer unit is loud but does not heat. Replaced magnetron and tested. Unit is now heating but there is still a loud hum. Replaced the capacitor , which tested ok, but the noise is still present. Replaced the transformer, which also test
Near Sanger, CA 93657
Timothy
Job Details: 09/28/2018
FRIGIDAIRE REFRIGERATOR FFHT2021TW Inspected unit and found the evaporator fan 242077702 (Motor evap) stalled. Replaced and defrosted unit. Tested unit. Unit operating normally. Defrost checked ok through diagnostics.; Job Complete.
Near Kingsburg, CA 93631
Timothy
Job Details: 09/28/2018
KITCHENAID DISHWASHER KDTE254ESS
Near Fresno, CA 93706
Timothy
Job Details: 09/28/2018
kitchenaid oven KODE507ESS03 Customer states the unit , once exchanged for the same issue, started not repeating the timer. Called WPTS (7723059602) told they would put the product up for review. ; Job Completed.
Near Fresno, CA 93722
Ian
Job Details: 09/28/2018
whirlpool dishwasher WDT710PAHB1 Tech found the bottom spray arm detached and melted. Replaced the spray arm WPW10491331 (ARM-SPRAY) from provided stock. Customer also states unit will sometimes leak from front of the machine. Fountain machine unlevel from installation, and tilted forward severely. Adjusted levelness and unit now tests good with no leaks or damage to home.
Near Fresno, CA 93720
Ian
Job Details: 09/28/2018
kitchenaid washer KDFE104DSS Tech found unit had blown wash pump. Installed/motor WPW10605057 (PUMP&MOTOR) assembly from provided stock. Unit now tests good with no leaks or damage to home.
Near Fresno, CA 93720
Ian
Job Details: 09/28/2018
kitchenaid dishwasher KDFE104DSS Tech found unit had blown wash pump. Installed/motor assembly from provided stock. Unit now tests good with no leaks or damage to home.; Job Completed.
Near Fresno, CA 93720
Chris
Job Details: 09/28/2018
WHIRLPOOL REFRIGERATOR WRT511SZDW00 On today’s Visit removed and replaced compressor Also replaced evap coil and new filter dryer. Put system into a vacuum to -30 psi. Let that hold for 15 minutes. Then added 4.9 ounces of R-134 A Refrigerant. Pressures checked out good refrigerator is not cooling. All functions tested good. Job completed; used 1 AF1200 (TUBE EXTENSION)
Near Fresno, CA 93730
Chris
Job Details: 09/28/2018
whirlpool refrigerator WRX735SDHZ00 Customers issue is that ice was not dispensing. Upon arrival found icemaker producing ice issue was ice container was Defective had a broken latch on it. Replaced ice container check for proper function everything checks out good. Went over settings and different functions with customer on the refrigerator. Job completed
Near Clovis, CA 93619
Chris
Job Details: 09/28/2018
whirlpool refrigerator WRX988SIBM03 Lighting went out inside freezer compartment and is flickering inside refrigerator compartment. Also User interface need to be replaced should’ve done it on previous visit it was a PSP part but now I need it. When parts come in will schedule and come back out; ordrng 1 W10830278 (cntrl-elec) and 1 W10848301 (cntrl-elec) and 1 W11126053 (module),On return visit replace LED board and the LED module in freezer Compartment. Also replace user interface. Lights are now functioning temperatures are good. Job is complete
Near Fresno, CA 93720
Chris
Job Details: 09/28/2018
whirlpool oven WFG540H0ES1 temperature was way off. Tried calibrating unit I could get it close within like 10 or 15° ordering new sensor will return on Thursday first call; ordrng 1 W10833885 (sensor), On return visit pulled of an out to replace sensor. Let oven preheat to 350. Everything checks out good now was able to calibrate temperature within 2°.Job completed
Near Mendota, CA 93640
Irvin
Job Details: 09/28/2018
maytag washer MVWC565FW1 Customer says the unit is not washing clothes. Checked error codes none in the unit. Tested components, found all components test good.
Near Kerman, CA 93630
Irvin
Job Details: 09/28/2018
FRIGIDAIRE RANGE FPGF3077QFB Replaced harness and spark mod. Assembled the unit, powered. Test all burners good, all ops normal.
Near Fresno, CA 93711
Irvin
Job Details: 09/28/2018
whirlpool washer WTW4800XQ2 Customer reports the unit is bouncy during operation. Confirmed issue. Suspension rods are weak. Replaced suspension W10780048 (SUSPENSION), calibration unit. All ops normal.
Near Modesto, CA 95350
Cruz
Job Details: 09/28/2018
kitchenaid oven KEBS109BSS00 unit will not turn, customer states that breakers are good, I then pulled unit out and removed panel UI, tested thermal fuse and found it to be bad, installed new part (thermal fuse) into unit, tested both bake & broil cycle they are working fine.
Near Modesto, CA 95355
Cruz
Job Details: 09/28/2018
whirlpool washer WTW7300DW0 unit does not agitate properly, found wash plate to be stripped at shaft, I then installed new part (wash plate) into unit. Tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes found none as well no leaks, customer ok repair. ; Job Completed.
Near Modesto, CA 95355
Cruz
Job Details: 09/28/2018
whirlpool dryer WED7300DW1 unit takes long to dry and unit does not heat, tested unit in a high heat cycle, found no heat, pulled unit out and removed back panel tested cut off tml found it to be bad, replaced bad one with new one from SP (279816 cut off tml ) reassembled back panel, tested unit it heat fine customer ok repair ; used 1 279816 (THERMAL CUT OFF HI)
Near Ceres, CA 95307
Cruz
Job Details: 09/28/2018
WHIRLPOOL DISHWASHER WDT730PAHZ0 Unit will not drain water out of tub, I then tested unit and found a humming sound coming from drain pump, removed bad one and replaced with new one from SP (w10348269 drain pump) into unit. Tested unit in a diagnostic test mode it completed wash drain dried ck for codes found none as well no leaks, customer ok repair. ; used 1 WPW10348269 (PUMP-DRAIN)
Near Turlock, CA 95380
Cruz
Job Details: 09/28/2018
whirlpool refrigerator M1TXEGMYW01 R efrigerator compartment is not cooling properly, inspected freezer compartment and found motor fan not working, found frozen ice on evap cover as well, removed evap cover and replaced bad motor fan & bad bimetal
Near Modesto, CA 95355
Cruz
Job Details: 09/28/2018
maytag dryer MEDX655DW1 unit is making a squeaking sound during any cycles, I then removed front panel and drum, found rollers to be bad, replaced bad ones with new ones from SP (4392065) , reassembled drum and front panel test unit in a high heat cycle it heated fine, runs quiet; used 1 4392065 (DRYER REPAIR KIT)
Near Oakdale, CA 95361
William
Job Details: 09/28/2018
KITCHENAID COMPACTOR KTTS505ESS0 emoved from cabinet, found debris on drive screws, Remove debris from drive screws, tested unit functions, unit operating as designed.
Near Riverbank, CA 95367
William
Job Details: 09/28/2018
whirlpool microwave GMC305PDB07 Found F2E1 code, keypad setting error codes, unit needs keypad replaced. Gave estimate for keypad replaced.
Near Modesto, CA 95356
William
Job Details: 09/28/2018
maytag washer MVWB865GW customer canceled at door.
Near Modesto, CA 95350
William
Job Details: 09/28/2018
whirlpool washer WED8900BC0 hecked airflow, Tested ok. Instructed cx on sense dry setting for 15% more drying time, changed setting to 2 setting(15 % more). Unit operating as designed.
Near Modesto, CA 95351
William
Job Details: 09/28/2018
whirlpool dryer WED5000DW2 Found no power on one leg to dryer, instructed customer power needs to be restored for dyer to function properly. Unable to find breaker for unit; Job Complete.
Near Riverside, CA 92507
Kevin
Job Details: 09/28/2018
maytag washer MVWB835DW1 Found unit not shifting between agitation and spin. I found failed slider causing issue. Removed and replaced slider. Tested unit. All tests good. ; used 1 W10734521 (SLIDER)
Near Riverside, CA 92507
Kevin
Job Details: 09/28/2018
whirlpool dishwasher WDT750SAHZ0 User interface not turning on. I removed console and found interface harness came disconnected from main control. I connected harness, all is testing normal now.
Near Calimesa, CA 92320
Kevin
Job Details: 09/28/2018
whirlpool refrigerator WRF989SDAB00 Found unit turning off and on. I put unit into diagnostic cycle and found that when the FC evaporator fan comes on it shorts and the unit resets. Shorted fan motor. Ordering part, might need autho. 1 WPW10514110 (motor evaporator), Removed and replaced FC evaporator fan motor. Tested unit. All tests good. ; Job Complete.
Near Redlands, CA 92374
Kevin
Job Details: 09/28/2018
amana dishwasher ADB1400AGS1 Customer concerned with dry performance of dishwasher. I tested unit through diagnostic cycle. Heater is working normally. Instruct customer on tips to improve dry performance. All tests good.
Near Redlands, CA 92373
Kevin
Job Details: 09/28/2018
WHIRLPOOL DISHWASHER WDF560SAFM1 Unit leaking under wash motor. Removed and replaced wash motor/sump assy WPW10605057 (pump&motor). Tested unit all tests good. ; Job Completed.
Near Ontario, CA 91762
Tyler
Job Details: 09/28/2018
whirlpool dryer WGD75HEFW0 Customer complaint is unit is not heating. Found vent restriction is causing long dry times. Customer to clean vent. Ran without vent all works good at this time.; Job Complete.
Near Pomona, CA 91768
Tyler
Job Details: 09/28/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01 unit is not cooling. Found evaporator is frozen over. Ordering evaporator harness kit in stock. Customer to defrost unit 24 hours with doors open before return.; ordrng 1 W11033168 (harns-wire), Removed and replaced evaporator harness kit tested all works good at this time.; Job Complete.
Near Claremont, CA 91711
Tyler
Job Details: 09/28/2018
IKEA DISHWASHER IUD8555DX4 unit still leaking. Called tech line was told to change the cabinet/tub assembly. Please get authorization for extra labor to switch over components to new tub. File number 7722970821; ordrng 1 WPW10681507 (tub-dishwr), Removed and replaced tub assembly. Tested all works good at this time customer to try it and monitor for leaks.
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 09/28/2018
AMANA WASHER NTW4516FW1 Tested during the load noise is either coming from agitator or cam kit. Ordering both not in stock.; ordrng 1 285565 (agitator assy,comp) and 1 W10721967 (drive pulley),Removed and replaced agitator and cam. Tested all works good at this time.; Job COMPLETE.
Near South El Monte, CA 91733
Stephen
Job Details: 09/28/2018
MAYTAG WASHER MVWC565FW1 Ran diagnostics. Had f2e1, f5e3 error codes. Cleared error codes. removed and replace the switch, Ran calibration, auto test cycle- passed. Tested rinse/ spin with load. Fills, agitates, drains, rinses, & spins properly. Tightened wash plate screw. Complete. used 1 WPW10285517 (SWITCH-CYC)
Near Glendora, CA 91741
Stephen
Job Details: 09/28/2018
jennair oven JJW3830DP00 Found f2e1 error code. Unable to put into diagnostics. Replaced control panel per tech sheet. Control panel has 5 year part warrenty. had to pull out oven partway to access panel. Control panel is working properly at this time. Complete.
Near Beverly Hills, CA 90210
Isidore
Job Details: 09/28/2018
WHIRLPOOL DRYER MGD8200FC0 Found dryer on last visit for washer, making chattering noise can be motor or burner would like parts before servicing this unit is stacked, in a cabinet. Well attempt by myself. ; rqstng P&A on 1 W11123147 (motor-drve 95.58) and 1 WPW10211915 (wheel 23.65)Pulled out stacked washer and dryer from cabinet. On dryer removed top panel, user interface and front panel, removed bulk head, belt, drum and blower with motor and burner assembly. Installed new blower and motor and burner assembly, reinstalled panels and user interface, test dryer operation ok at this time.; Job Complete
Near Los Angeles, CA 90077
Isidore
Job Details: 09/28/2018
whirlpool washer WFW9470WW01 F21 f22 f28 fault codes not verified found detergent seal WP8181747 to water inlet leaking and found bellows is dried out but maybe cleaned, customer well try saving bellows, seal ordered; ordrng 1 WP8181747 (seal 16.14),Removed bellows and old detergent dispenser seal, installed new seal reinstalled bellows, test for leaks ok. Note bellows still leaking from between door and bellows seal customer advised.; Job Complete.
Near Los Angeles, CA 90272
Isidore
Job Details: 09/28/2018
jennair microwave JMW2427WS02 Found harness wire at coming loose may have come out during previous visit. Reconnect oven and microwave both working at this time.; Job Complete
Near West Hollywood, CA 90046
Isidore
Job Details: 09/28/2018
whirlpool washer LSR5232LQ0 Unable to verify noise or leaking, washer working at this time, no problems found at this time; Job Complete.
Near Hesperia, CA 92344
Cesar
Job Details: 09/28/2018
whirlpool cooktop KGCS105GSS3 Found loose connection at spark module causing unit not ignite secured connector on module unit tested good ; Job Complete.
Near Hesperia, CA 92345
Cesar
Job Details: 09/28/2018
AMANA REFRIGERATOR ASD2575BRB03 Plastic part on shut off arm broke off causing the the ice maker not to detect a full bucket and continue to make ice after bucket is full ; ordrng 1 W11128135 (ARM SHUT OFF ), Replaced arm tested good ; Job Completed.
Near Victorville, CA 92395
Cesar
Job Details: 09/28/2018
whirlpool microwave AMV2307PFW0 unit will not power on checked unit found an open 20amp fuse replaced fuse checked for shorts in the circuit all checked good plugged unit in and ran it all tested good ; used 1 W10138793 (FUSE)
Near Apple Valley, CA 92307
Cesar
Job Details: 09/28/2018
ROPER WASHER RTW4516FW2 Found unit in “panic” mode this means drain pump runs and no lights come this is a result of control not detecting a water level rice after turning on water valve causing a long fill code in the system . Reset unit and ran test unit has good water supply cold and hot, screen not clogged on unit pressure hose is secured at both ends without any kinks or breaks along the way, cold water valve and hot water valve are working good , at this time not able to determine cause of failure instruct customer to make sure hot and cold are always on ; Job Completed.
Near Apple Valley, CA 92308
Cesar
Job Details: 09/28/2018
frigidaire refrigerator LFSS2612TF0 Found failed ice maker it over fills tried turning down fill at ice maker but it did not make a difference replaced ice maker now fills to proper level. Large cubes damaged ice bucket assembly the ice crushing arms in the buckets auger are now bent not allowing auger to turn. Routed for ice bucket assembly ; ordrng 1 241860803 (ice container asm), Replaced container checked good ; Job Complete
Near South Pasadena, CA 91030
Francisco
Job Details: 09/28/2018
MAYTAG WASHER MVWC416FW1 Customer stated she wanted to use liquid softener on unit during rinse. Informed of her how she can use the cup on agitator but also recommended downy ball to make sure it gets dispensed at the right time. Instructed her on how to use it. Measure and add fabric softener to downy ball pulled cap and as unit spins and gets ready to rinse fabric softener will be dispensed, also calibrated unit.
Near Rosemead, CA 91770
Francisco
Job Details: 09/28/2018
whirlpool dryer WGD5000DW3 Explained to customer the difference between a manual drying cycle and accudrying. Informed him accudrying cycle works by sensing the dryness of your clothes and it helps him save energy. And manual drying has certain temp setting that it goes by and a certain time that you manuallly set on the actual settings. Which in accudry it shuts off when it senses it has reached the set dryness level.; Job Complete.
Near South Pasadena, CA 91030
Francisco
Job Details: 09/28/2018
whirlpool refrigerator WRB322DMBW00 Inspected unit’s ice maker and found a block of ice formed on fill cup. Cleared obstruction. Removed and replaced W10884390 (ICEMAKER), tested ops unit working as designed. Customer will attempt to install filter on water line. Informed him I cannot help him because I do not do installations
Near South Pasadena, CA 91030
Francisco
Job Details: 09/28/2018
kitchenaid refrigerator KSRB25FKBL01 Checked unit found leak on ice maker. After further inspection found a blocked fill cup on ice maker. Removed obstruction and asked customer to monitor ops for leaks if it re occurs I will need to replace inlet water valve.
Near South Pasadena, CA 91030
Francisco
Job Details: 09/28/2018
whirlpool dryer MGDC215EW Customer stated door has never closed properly. Inspected door components and found a loose latch, removed and replaced WP3403431 (STRIKE), added a bit of high heat grease to strike and unit is now working as designed.
Near San Marino, CA 91108
Francisco
Job Details: 09/28/2018
KITCHENAID DISHWASHER KDFE104HPS0 Checked unit and found customer had removed spring from dispenser. Customer stated it was popping out that’s why he removed it. Removed and replaced W10861000 (DISPENSER) , tested ops unit working as intended.
Near Arcadia, CA 91006
Francisco
Job Details: 09/28/2018
kitchenaid refrigerator KRFC704FBS00 Checked unit and found frost on ffc evaporator. Checked control board version it is a 600 version which is the right one for this model #. Used steam gun to fully defrost unit. Removed and replaced part listed,Then tucked in suction line into cavity, optimized thermistor position to ensure proper contact with tubing. Checked all gaskets tightened screws and ensure cover sits all the way back against liner. Documented repair with whirlpool tech line.
Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details: 09/28/2018
WHIRLPOOL REFRIGERATOR KSSC48FTS03 Customer states UI is flashing on and off. Evap motor is it running. Unit needs a control kit and evap motor. Removed and replaced parts listed. Unit functioning as designed no dents dings or scratches caused by tech.
Near Los Angeles, CA 91040
Bryan Dunn-Wilson
Job Details: 09/28/2018
WHIRLPOOL REFRIGERATOR WRF757SDEM01 Customer states no ice production. Ran diagnostics all test passed other than the harvest test. Motor not responding. Ordering ice maker. All I was sent with was the fill valve. Don’t have ice maker. ordrng 1 W11188383 (ICEMAKER), Removed and replaced ice maker. Tested ice maker in diagnostics. Ice maker cycled and filled with water. No dents dings or scratches caused by tech.
Near Glendale, CA 91208
Bryan Dunn-Wilson
Job Details: 09/28/2018
kitchenaid refrigerator KSSC48QTS02 Upon arrival I removed the shaft again and it’s getting caught. It’s really rusty and sticky as if something spilled inside there is no seal. Ordering new shaft and motor. ordrng 1 2318011 (cover) and 1 W10822635 (motor) and 1 WP2198628 (seal) and 1 WP2315559 (sleeve) and 1 WP2318082 (shaft), Removed and replace all listed parts. Ice is now properly dispensing. No dents dings or scratches caused by tech.
Near Pasadena, CA 91107
Bryan Dunn-Wilson
Job Details: 09/28/2018
kitchenaid dishwasher KDTE204GPS0 Customer states dw is not draining. Ran diagnostics dw would fill and cycle but not drain inspected drain pump for lose connections found none. Removed drain pump to inspect for debris found none. Replaced drain pump W10876537 (PUMP-DRAIN). Tested unit. Unit is functioning as designed. No dents dings or scratches caused by tech. ; Job Complete.
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details: 09/28/2018
KITCHENAID REFRIGERATOR KBSD602ESS01 Customer states UI is blinking. Inspected unit. Explained to cx that the temp was not set so it was just blinking the temp. Set temps to recommended all functions are normal. Temps at 40 degrees. Found no problems at this time. No dents dings or scratches caused by tech.
Near Santa Clarita, CA 91321
Bryan Dunn-Wilson
Job Details: 09/28/2018
kitchenaid refrigerator KRFC302ESS00 Customer states both gaskets are torn and moisture is building up. Removed and replaced both RC door gaskets. Heated to mold. Instructed customer to give time for gaskets to mold. Customer also states ice was melting in freezer ice bin. Inspected door. Door is not sealing properly on left side. Removed door and re set tracks. Door now closing evenly.
Near Somis, CA 93066
Aaron
Job Details: 09/28/2018
whirlpool refrigerator WRF555SDFZ05 Check temperatures temperatures are normal set to 38° it read 38°F checked freezer is set to 0°F it is very degrees Fahrenheit customer is using a weather thermometer to try to pinpoint temperatures
Near Camarillo, CA 93010
Aaron
Job Details: 09/28/2018
whirlpool refrigerator WRF540CWBW01 Replaced condenser and made sue all of the welds are good pulled vacuum recharged the system operations normal now ; used 5 R134A (5 OZ )
Near Thousand Oaks, CA 91362
Aaron
Job Details: 09/28/2018
WHIRLPOOL REFRIGERATOR WRF993FIFM00 Unit fresh food evaporator is frozen up software is old 500, ordered main board and evaporator cover asm also I need to call tech line to document ; ordrng 1 W10889841 (cover-evap) and 1 W11169503 (MAIN BOARD), Replace the evaporator cover for the fresh food section and the main board check the operations a test 128 software is now at 800 unit should work correctly now; Job Complete.
Near Simi Valley, CA 93063
Aaron
Job Details: 09/28/2018
whirlpool refrigerator WRX988SIBM01 The right side fresh food door gasket has some splits in it ordered part to replace ; ordrng 1 W10846057 (gasket-fip), replaced the right side gasket tested ops normal now ; Job Completed.
Near Simi Valley, CA 93063
Aaron
Job Details: 09/28/2018
KITCHENAID REFRIGERATOR KFCO22EVBL1 The right side door gasket W10435971 (GASKET-FIP) is split replaced with a new one operating normal now; Job Complete.
Near Oxnard, CA 93035
Jesus
Job Details: 09/28/2018
whirlpool refrigerator WRX735SDHZ00 Customer states that unit is not dispensing full cubes. Checked unit and found the assembly bin shut iced up. Removed bin and cleared out ice. Defrosted iced on bin and assembled unit. Tested units crushed and full ice through the dispenser. Unit is working as design.
Near Camarillo, CA 93010
Jesus
Job Details: 09/28/2018
whirlpool refrigerator WRF560SEYM05 Customer states that unit is not dispensing water. Checked unit and found the freezer evap cover iced. Removed door and drawers cleared out the iced. Found the fill tube not inserted all the way in causing water to leak during fill. Adjusted the fill tube and assembled unit. Customer is also using reverse osmosis causing low pressure. Unit is woking as design.; Job Complete.
Near Camarillo, CA 93012
Jesus
Job Details: 09/28/2018
whirlpool oven WFG515S0ES1 Customer states that unit is not working. Checked unit and found the control board not on or responding. Ordering part.; ordrng 1 WPW10424890 (cntrl-elec), Customer states that unit is not working. Checked unit and found the control board not on or responding. Customer states that panel burnt when doing a self cleaning. Ordering part. Remove dpanel and installed new panel. Tested unit and UI. Unit is working as design.
Near Camarillo, CA 93012
Jesus
Job Details: 09/28/2018
WHIRLPOOL REFRIGERATOR WRS571CIDM01 Ordered part per office; ordrng 1 LW10691266 (dor-fip), Customer states that unit is not making ice. Checked unit and found the wires on freezer door spliced. Customer is going to call whirlpool. Removed bins and disconnected connectors. Removed door and installed new door. Tested unit on test 44 and 45 working properly. Tested the UI ice and water paddles. Unit is woking as designed.
Near Camarillo, CA 93012
Jesus
Job Details: 09/28/2018
whirlpool microwave WMH31017HS0 Customer states this unit is not working. Checked unit and found the panel not working. Removed vent and panel. Tested the fuse and it’s good. Checked the outlet and supply voltage 117 vac. Also found the panel dented. Ordering part.; ordrng 1 W10892389 (cntrl-elec) and 1 W11173817 (PNL-CTRL), Unplugged unit and removed panel and control. Installed new parts and tested unit. Unit is now woking as designed.
Near Oxnard, CA 93033
Jesus
Job Details: 09/28/2018
whirlpool refrigerator WRT311FZDB01 Customer states that unit in freezer is building up ice. Checked unit and found evap cover siliconed to drain pan. Removed evap cover and removed adhesive also tested components. Sealed the liner on both compartments. Unit is now woking as design.; used 1 WP482338 (ADHESIVE)
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 09/28/2018
whirlpool refrigerator MFC2062FEZ00 no ice production. Checked unit and found freezer door not closing light switch due to door liner is now down.; ordrng 1 W10571967 (frz door gasket (gr)) and 1 W10854490 (dor-fip), Replaced freezer door and door gasket. Tested ok.
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 09/28/2018
KITCHENAID DISHWASHER KDTE104DSS0 dishwasher not working properly. Checked unit and found wash motor pumping very weak and diverted motor not switching making a constantly clicking sound like is stuck in one position. Customer trying to get an authorization number through the KitchenAid to paid for the costs of the repair. Dishwasher relatively new, customer has been taking good care of the unit.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 09/28/2018
maytag washer MVWB865GW0 sheet stuck under the agitator. Checked unit and added some water and pulled the sheet. Tested ok.
Near Los Angeles, CA 91303
Michael
Job Details: 09/28/2018
maytag washer MVWB865GW0 Customer states unit leaks water.F2E1- stuck button Cleared faults, Ran auto service test and found drain pump was leaking from housing.Removed and replaced drain pump. Used regular style hose clamp on weak spring clamp.Ran unit through auto service and passed with no issues. Unit no leaker leaks and ops as intended job complete; Job Completed.
Near Los Angeles, CA 91342
Michael
Job Details: 09/28/2018
whirlpool refrigerator WRF560SEYM05 Customer states some veggies were freezing in the drawer and on top shelf. Found customer was keeping lettuce and tomatoes on top shelf against rear inlet vent and food was freezing g. Customer had recently purchased home and was not aware of proper food orientation inside unit. Instructed customer on proper loading procedures. Unit ops as intended with no issues all fans op no ice build up unit ops as intended job complete
Near Los Angeles, CA 91423
Kenneth
Job Details: 09/28/2018
whirlpool refrigerator RJRS4880D Installed compressor exchanger and evap.vacuumed system. Recharged with 6,75 OZ of R134A refrigerant and tested unit. Unit is now working properly. Customer appoves function at 5is time. No dents dings or blemishes on or around unit caused by technician. Pressures checked good. No leaks found.
Near Los Angeles, CA 91356
Kenneth
Job Details: 09/28/2018
whirlpool dishwasher KUDD03DTSS10 Upon arrival customer informed me of poor washing and weird noises. Tested unit. And found unit working properly. Unit is filling draining and washing. Heater is heating water. Informed customer that all function s are working properly. But if problem continues to give us a call and try to record noise.
Near Lancaster, CA 93535
Patrick
Job Details: 09/28/2018
maytag refrigerator MRT118FFFE04 Found the unit no cool in the fridge section. No air flow to compartment. Checked fan and it is working but the freezer evap is over frosted not going into defrost. Checked heater and it has proper resistance. Found open defrost thermistor. Needs new one ; ordrng 1 WPW10384183 (thermistor), Removed and placed parts tested unit. All ops checked good
Near Llano, CA 93544
Patrick
Job Details: 09/28/2018
kitchenaid refrigerator WRV986FDEM Removed and replaced parts tested unit. All ops checked good
Near Los Angeles, CA 90065
Francisco
Job Details: 09/28/2018
whirlpool range JGS8750BDS Removed and replaced parts listed. Did not install vent due to part already upgraded. Unit working as designed.
Near Los Angeles, CA 90065
Francisco
Job Details: 09/28/2018
WHIRLPOOL REFRIGERATOR JFC2070KRS Customer stated unit is not producing ice nor dispensing water. Inspected water by following water flow and found issue at filter head. ordrng 1 WP12664501 (plug- bypa) and 1 WP67006524 (housing), Found culprit of malfunction to be really high pressure in customers home. Shut off main water valve opened cold water at sink then installed filter. Unit now working as intended.
Near Pasadena, CA 91107
Francisco
Job Details: 09/28/2018
whirlpool washer WTW4816FW2 Checked unit found no error codes. Customer stated she did a load with a very light load which must have caused unit to go off balance causing banging noise and unit to stop in spin cycle. Checked suspension rods and also tested high spin unit is working as intended at this moment.; Job Completed.
Near Monrovia, CA 91016
Francisco
Job Details: 09/28/2018
MAYTAG WASHER MVWB765FW Checked unit upon arrival retrieved error code f0e5 off balance load. Informed customer this is an issue with loading. Entered manual test mode and shifted between agitation and spin several times and did not find any abnormal noise. Demonstrated this for customer. Also calibrated unit and it is working as intended.
Near Rosemead, CA 91770
Francisco
Job Details: 09/28/2018
whirlpool washer WTW5000DW1 Checked unit upon arrival and retrieved error codes f7 e1 f5 e1 & f5 e2. Entered manual diagnostic and tested door latch it is working as intended. Moved on to tachometer verification test and it passed. Ran verification cycle and noticed motor would hum but not move inspected wiring underneath unit it seemed fine. Tested capacitor it tested out of range; ordrng 1 W11158831 (CAPACITOR ), Removed and replaced part listed, tested ops unit working as intended.
Near Rosemead, CA 91770
Francisco
Job Details: 09/28/2018
whirlpool washer WTW6300WW0 Customer stated unit was leaking water on right rear side of unit. Upon further inspection found leak at drain hose and also found a broken drain pump. Tub ring is also cracked which can cause unit to leak at times. Ordering parts to complete repair; ordrng 1 W10155921 (pump-water), 1 W10236686 (hose), 1 W10260488 (ring-tub), W10536347 (pump-water); ordrd a WPW10236686 (hose); ordrd a W10260488 (ring-tub) Removed and replaced parts listed, ran 2 test cycles no leaks found.
Near La Cañada Flintridge, CA 91011
Jesus
Job Details: 09/28/2018
kitchenaid dishwasher KDFE204ESS1 Removed and replaced sump assembly. Tested unit. Unit functions as designed no leaks. No dents dings or scratches caused by tech. Customer states unit is leaking. Removed bottom panel found drain hose came off. Reinstalled drain hose. Unit is functioning as designed and not leaking.; Job Complete.
Near Pasadena, CA 91107
Bryan Dunn-Wilson
Job Details: 09/28/2018
amana dishwasher ADB1400AGS1 Customer states dishwasher is not draining. Ran unit. Tried draining. Loud grinding noise from pump. Removed pump to check for debris found none replaced drain pump. Unit now functioning as designed. Customer approves repair at this time no dents dings or scratches caused by tech. ; Job Completed.
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details: 09/28/2018
kitchenaid refrigerator KFCS22EVMS1 Customer states smelling burning smell and discoloration of cabinet. Allied techline. Techline has me removed the UI and found that UI was melted. Checked for proper voltage to unit found 120 at outlet. Techline said unit was unfixable.
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details: 09/28/2018
kitchenaid refrigerator KFCS22EVMS1 Customer states smelling burning smell and discoloration of cabinet. Allied techline. Techline has me removed the UI and found that UI was melted. Checked for proper voltage to unit found 120 at outlet. Techline said unit was unfixable.
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details: 09/28/2018
whirlpool washer CAE2745FQ0 Customer states washer is not draining. Ran diagnostics. Unit started agitating and spinning. Canceled out diagnostics. Unit started on its own again. Ordering control. ordrng 1 W11188527 (CONTROL ), Removed and replaced control calibrated and tested unit found tub was not spinning. Inspected shifter. Found that drive belt fell off. Reinstalled drive belt tested unit. Unit functioning as designed. No dents dings or scratches caused by tech. ; Job Complete.
Near Glendale, CA 91214
Bryan Dunn-Wilson
Job Details: 09/28/2018
WHIRLPOOL REFRIGERATOR KFCS22EVMS8 Customer states no ice production. Inspected ice maker jumped ice maker. Ice maker would not start. Removed and replaced ice maker W10889233 (ICEMAKER). Ice maker cycled and filled with water. No dents dings or scratches caused by tech. ; Job Completed.
Near Camarillo, CA 93012
Jesus
Job Details: 09/28/2018
whirlpool refrigerator WRX988SIBM03 Customer states that left side door doesn’t close properly. Checked unit and adjusted the center mullion. Also adjusted the door leveling on the left side. Unit is working as design.; Job Completed.
Near Ventura, CA 93003
Jesus
Job Details: 09/28/2018
KITCHENAID REFRIGERATOR KBFN406EPA00 Customer states that unit is not cooling and working intermittently. Checked unit and ran diagnostics. Tested thermistors, compressor and fans. Or ding parts. ; ordrng 1 W10846767 (cntrl-elec) and 1 WPW10739408 (cntrl-elec), Customer states that unit completely stopped working a week ago. Checked unit and found the inverter flashing. Inverter error code is inverter failure. Checked and power of 118 vac to inverter. Also getting 3.1 vdc. Checked power to compressor and not getting none. Orderding part. Removed inverter and installed new. Turn unit on and found the same error code with inverter fault. Removed inverter and tested the compressor. Found the compressor winding not ohming out. Needs seal system, Completed seal system; used 1 CD8404 ([Alt for AF1200])
Near Camarillo, CA 93012
Jesus
Job Details: 09/28/2018
maytag washer MVWB835DW0 In diagnostics panel would not allow any test to be made. Unplug unit and restart diagnostics. Ran manual test and found the gearcase making gear noise. Also per tech sheet tes#3 on page 16 tested components and step 14 says to replace motor. Ordering parts. Removed agitator and lock ring. Removed tub ring and basket. Removed gearcase assembly and gearcase. Installed new gearcase and parts. Assembled unit and calibrated. Ran diagnostics and passed. Unit in now working as designed.
Near Camarillo, CA 93012
Jesus
Job Details: 09/28/2018
whirlpool microwave WMC50522AS1 Customer states that power button not working. Checked unit and found the power button completely dead. Unplugged and plugged unit on to see if that would change anything. Part list doesn’t have any parts available. Total unit replacement. Call autho and they are found to call customer within 3 business days.; Job Complete.
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 09/28/2018
kitchenaid refrigerator KBSN608ESS01 Customer still complaints about thin film of ice/frost in the evaporator cover. Contacted tech line and he suggested to set the defrost time interval every 8 hours instead of 12 hours, also he recommended to replace the defrost thermostat for one 60 deg cut-up, part #WP218238. SR#7723006017.; ordrng 1 WP2182381 (bimetl-def), Replaced defrost thermostat (WP2182381). Tested ok.; Job Complete.
Near Westlake Village, CA 91361
Hector Zuleta
Job Details: 09/28/2018
MAYTAG DRYER MGDB765FC0 damaged dryer front panel WPW10459661 (PANEL) and toe panel WPW10459664 (TOEPNL) . Replaced both and tested ok.; Job Complete.
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 09/28/2018
kitchenaid dishwasher KDTE704DSS0 Dishwasher stop in the middle of the cycle acting like the door has been open, restarted the cycle and few seconds after start stop again. Tested the motor and door switch, both are working fine. Contacted tech line and he suggested to replace the fan vent. Replaced the vent and tested ok
Near Los Angeles, CA 91344
Michael
Job Details: 09/28/2018
kitchenaid microwave KMHS120ESS1 Customer says microwave intermittently heats. Agrees to service feeTested with magic bar and mag does not hum or heat.Needs magneton W10818686 Removed microwave, removed and replaced mag and unit now operates as intended.
Near Los Angeles, CA 91311
Michael
Job Details: 09/28/2018
MAYTAG DRYER MGD3500FW0 Customer states makes loud thumping sound and lint trap will not go down and is causing clothing to become damaged.Tech found lint built up. Tech removed lint blower housing and showed customer vent hose is obstructed severely. Advised have exhaust vent serviced. Unit now operates and down not make any sounds. Unit ops as intended job complete. Completed.