Near Los Angeles, CA 91604
Isidore
Job Details: 10/01/2018
maytag washer MVWB765FW2 Found no codes, test washer self diagnostics ok no codes panel panel test ok. Customer instruct to just touch control not press. Customer tried and verified ok. Instruct on cleaning cycles detergent use. Washer working at this time.; Job Completed.
Near Apple Valley, CA 92308
Cesar
Job Details: 10/01/2018
kitchenaid refrigerator KRFC302ESS00 Found cracks in liner ordering repair kit to seal off cracks ; ordrng 2 8201700 (repair kit)s, customer decline repair at this time unit has crack on liner does not want the repair at this time.
Near Victorville, CA 92395
Cesar
Job Details: 10/01/2018
maytag dryer MGDB765FC0 won’t run found Broken door switch lever. Causing door to not activate switch ; ordrng 1 WP3406107 (switch-dor), Replaced failed switch tested good.
Near Apple Valley, CA 92307
Francisco
Job Details: 10/01/2018
jennair cooktop JGC2530EB00 Unit had broken top. Installed new top customer had part also let customer know we do not do installs ; Job Completed.
Near Victorville, CA 92394
Cesar
Job Details: 10/01/2018
whirlpool dryer WGD5000DW2 Found worn drum roller causing unit to make loud noise during use installed repair kit unit tested good ; used 1 4392065 (DRYER REPAIR KIT)
Near Victorville, CA 92392
Cesar
Job Details: 10/01/2018
whirlpool refrigerator WRF757SDEM00 unit shows P.O. on displays about 2-3 times a week cust stated last time it happened he was watching TV and power did not go out. If I wiggle power cord fridge cuts out out checked good problem is in cord. Also found heavy moisture build up in freezer door gasket came off at the bottom causing air leak inner liner has become partly detached from outer door and is not able to hold gasket in place ; ordrng 1 LW10341279 (dor-fip ss) and 1 WPW10494227 (cord-power), unit shows P.O. on displays about 2-3 times a week cust stated last time it happened he was watching TV and power did not go out. If I wiggle power cord fridge cuts out out checked good problem is in cord. Also found heavy moisture build up in freezer door gasket came off at the bottom causing air leak inner liner has become partly detached from outer door and is not able to hold gasket in place ; ordrng 1 LW10341279 (dor-fip ss) and 1 WPW10494227 (cord-power), omplete.
Near Phelan, CA 92371
Cesar
Job Details: 10/01/2018
whirlpool dishwasher WDT780SAEM1 Failed sump motor has power from control. Estimate declined at this time.
Near Pasadena, CA 91107
Francisco
Job Details: 10/01/2018
KITCHENAID REFRIGERATOR KRSC503ESS01 Units stopper rubs against hinge pin on right side door hinge. Tech line has no further suggestions will be forwarded to engineering.
Near Pasadena, CA 91107
Francisco
Job Details: 10/01/2018
whirlpool dishwasher KUDE40FXSS1 Unit clean light was solid and key pad unresponsive. Checked unit and retrieve error codes 4-1 9-2 8-1 & 8-2. Remove debris found on drain pump then entered diagnostics. Machine ran through test cycle fine. Cleared codes then ran diagnostic cycle without interrupting cycle it completed cycle no issues. Checked for error codes and did not find any. Called tech line to verify diagnosis they agree with me that unit is working as intended at this moment if customer has any issues he can call us back to check the unit.
Near Pasadena, CA 91106
Francisco
Job Details: 10/01/2018
KITCHENAID DISHWASHER KDTE254EBL1 Checked unit and found water in tub, retrieved error codes 8-4 & 8-1 draining codes. Inspected pump and found broken glass and bone debris obstructing pump. Removed obstruction and inspected impeller passed visual test. Tested ops and unit is working as intended.
Near Pasadena, CA 91101
Bryan Dunn-Wilson
Job Details: 10/01/2018
whirlpool refrigerator WRF560SEYM05 Ice maker ext arm is fine. Operating as designed. Put on light bulb cover no other issues with fridge. No dents dings or scratches caused by tech.
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 10/01/2018
kitchenaid refrigerator KRFC704FSS00 Customer states ice bin is stuck. Removed ice bin. Chute had debris holding flap open. Cleared debris. Found no ice build up. Dispenser operating as designed. Removed auger cover to inspect for ice build up found none. Cleared debris reinstalled ice bin. Customer approves repair at this time. No dents dings or scratches caused by tech.
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 10/01/2018
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details: 10/01/2018
kitchenaid refrigerator KRFF507ESS01 Removed and replaced evap motor and harness along with evap cover. Unit functioning as designed. No dents dings or scratches caused by tech ; Job Complete.
Near Santa Paula, CA 93060
Aaron
Job Details: 10/01/2018
kitchenaid refrigerator KBSN608EPA00 unit is doing the exact same thing as before intermittently not cooling and the hi temp alarm on for hours and then goes back to normal for a time Steve said check the connections to the electrical controls and box connectors, did unit connectors are correct and refrigerator is on a dedicated with correct polarity , nothing to trouble shoot at this time temps are ok right now 0°F in the freezer and 38° in the fresh food section; Job complete.
Near Malibu, CA 90265
Jesus
Job Details: 10/01/2018
kitchenaid dishwasher KUDE60HXSS5 Customer states that unit is leaking. Checked unit and ran diagnostics found error codes. Also found the seal not sealing properly on both right and left top corners. 9-1. Diverted can’t find position9-2. Diverted stuck onW10864081. ordrng 1 W10864081 (seal), Removed racks and pump. Installed new pump and assembled unit. Ran diagnostics and passed no leaks detected. Unit is working as designed.
Near Malibu, CA 90265
Jesus
Job Details: 10/01/2018
jennair refrigerator 253.44733107 Customer states that the freezer it has iced build up. Checked unit and found ice on the supper section of the freezer. Found the gasket not sealing properly. Heated gasket and conformed to unit.
Near Malibu, CA 90265
Jesus
Job Details: 10/01/2018
whirlpool refrigerator WRF540CWHZ00 Unit has condensation on mullion. Checked unit and found the moisture button off. Verified gasket are sealing properly and that liner is in good conditions. Unit is working as designed.
Near Malibu, CA 90265
Jesus
Job Details: 10/01/2018
maytag dryer MGDX655DW2 unit has soot in unit. This unit was converter to the proper propane kit. There’s was a lot of soot unit prior to conversion. Disassembled unit and tested components. Showed customer unit operations and not creating soot. Assembled unit and res tested. Unit is working as design.; Job Complete.
Near Calabasas, CA 91302
Jesus
Job Details: 10/01/2018
maytag washer MHWE200XW00 Customer states that unit wires are eaten by mice. Removed lower kick plate and found the drain pump wire torn. This is unit is stacked and it was installed upon arrival. Repaired the broken wire and tested unit. Ran diagnostics and passed.
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 10/01/2018
WHIRLPOOL RANGE WFG515S0ES1 Customer has a damaged control panel ; ordrng 1 W11231628 (PANL-CNTRL), Replaced control panel. Tested ok. Job Complete.
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 10/01/2018
maytag dryer MGDX655DW2 Customer states dryer not heating. Checked unit and found open igniter. Replaced and tested ok.; used 1 279311 (IGNITOR KIT & BRACKE)
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 10/01/2018
kitchenaid microwave KEMS378SSS00 Customer states microwave oven not heating. Checked unit and found inoperative magnetron.
Near Ventura, CA 93003
Hector Zuleta
Job Details: 10/01/2018
whirlpool refrigerator WRF535SMBM00 Replaced freezer door, door gasket and switch. Tested ok.; Job Completed.
Near Canyon Country, CA 91351
Michael
Job Details: 10/01/2018
maytag washer MVWC416FW0 Customer states unit just stopped working.Found agitator broke and no hot water supplied to unit. Only cold water supplied. Faults stored in control.F5e3- lid lock faultF8E1-long fill no fillNeeds new agitator pn W10836692Ran unit through auto service test and passed with no issues.Return 9/27/18; ordrng 1 W10836692 (agitator) Removed and replaced agitator. Plugged unit in and found no faults. Ran unit through auto service and all functions op as intended. Job complete; Job Complete
Near Los Angeles, CA 91344
Michael
Job Details: 10/01/2018
maytag dryer MGDB880BW0 Customer states door does not latch.Receiver inside door is damaged and loose inside door frame. Strike appears to be in functioning condition with no visual issues. Ordrng 1 WPW10111905 (catch), Removed and replaced catch in dryer door.Door now closes and latches properly. Unit ops as intended job complete
Near Los Angeles, CA 91367
Michael
Job Details: 10/01/2018
kitchenaid dishwasher KDTE104DSS0 F7E1F5E1F8E2F6E6 Unit fills and drains as intended but diverted motor just clicks and will not rinse.Needs sump assembly. Removed and replaced sump assembly WPW10605057 (PUMP&MOTOR) . Unit now ops as intended.
Near Los Angeles, CA 91364
Michael
Job Details: 10/01/2018
kitchenaid refrigerator KRFC300ESS01 Customer says ice maker makes too much ice.Tech found bailing arm knocked off ice maker.Installed bailing arm and ice maker harvested and filled. Unit ops as intended job complete
Near Los Angeles, CA 91307
Michael
Job Details: 10/01/2018
maytag dryer MGD3500FW0 Customer says unit makes very loud noise. Tech could not replicate noise. Installed dryer repair kit. Unit ops as intended job complete. Used 4392067 (DRYER REPAIR KIT)
Near Los Angeles, CA 91367
Michael
Job Details: 10/01/2018
jennair refrigerator JF42NXFXDE02 Customer states bailing arm came off ice maker and ice maker will make too much ice and not stop. Tech installed bailing arm and flap back onto ice maker. Ice maker now turns on and off as intended. Drawer slides in and out easily. Ice maker harvested and filled with water. Advised customer to wait 24 hrs for ice production. Unit ops as intended job complete; Job Complete
Near Los Angeles, CA 91304
Michael
Job Details: 10/01/2018
whirlpool refrigerator GZ25FSRXYY5 Customer states freezer has a sheet of water on bottom of freezer.Found drain tube collapsed. Pn W10619951 S code for parts S38253 per service pointer.
Near Los Angeles, CA 91326
Michael
Job Details: 10/01/2018
whirlpool washer WFW90HEFC0 Customer states unit is noisy during use. F7e9- invalid fault code storedF2e3- coms error with ACU/UIcleared codes and rebooted system. Ran unit through auto service test with no issues. If issue persist replace UI and ACU.No unusual noises were heard during service, drain pump has good flow.Unit ops as intended with no issues. Job complete.
Near San Fernando, CA 91340
Michael
Job Details: 10/01/2018
maytag dryer MGDC200XW2 Customer states unit heats but takes a long time to dry.Tech turned unit on and unit heats. Dryer exhaust vent is flexible vent hose is being smashed against the wall when Customer is loading and operating the unit resulting in insufficient exhaust air flow.Tech moved unit and showed customer the vent and advised to shorten hose to correct issue. Unit ops as intended with no functionality issues. Job complete.
Near Bakersfield, CA 93312
Kenneth
Job Details: 10/01/2018
whirlpool refrigerator KRMF706ESS01 Dented left door. Dent is like indented from collapsed insulation. Bubble in foam cause stainless steel to bow inward; ordering 1 W10815695 (dor-fip ss), Installed door and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician
Near Bakersfield, CA 93308
Kenneth
Job Details: 10/01/2018
MAYTAG WASHER A712 Unit was off balance causing it to shake excessively. Properly leveled and balanced out unit and tested. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Lancaster, CA 93535
Patrick
Job Details: 10/01/2018
WHIRLPOOL WASHER Found the unit making clunking noise. Checked unit out and the rotor was almost off. Secured with thread lock and tested unit. Seemed to work in diagnostics and high speed spin.
Near Palmdale, CA 93550
Patrick
Job Details: 10/01/2018
amana washer NTW4605EW0 Customer having issues with tub full of water and unit just stopped working. Plugged in and wash light was blinking. Canceled out and heard that pump was bad. Impellers not pump water out. Getting proper voltage. Removed and replaced pump WPW10661045 (PUMP-WATER) . Tested unit. All ops checked good ; Job Completed.
Near Llano, CA 93544
Patrick
Job Details: 10/01/2018
kitchenaid washer KDTE104ESS2 Found the unit not draining. Full of water. Canceled and drain and the pump didn’t power up. Checked power and noticed the left brown wire melted out of molex connector. Repaired connection tightened and secured. Tested unit all ops checked good ; Job Complete.
Near Palmdale, CA 93552
Patrick
Job Details: 10/01/2018
whirlpool refrigerator WRF736SDAM14 the suction tube coming out of liner in freezer is folded. Too close to liner to repair. Noticed after I put in compressor and was going to do the evap ; Job Completed.
Near Palmdale, CA 93551
Patrick
Job Details: 10/01/2018
whirlpool washer MVWB835DW0 Customer having issues with odor in the machine. No error codes for pump issues. And pump is draining properly. There is always sitting water in the machine. Instructed running clean washer cycles with bleach.
Near Los Angeles, CA 91331
Raymond
Job Details: 10/01/2018
WHIRLPOOL WASHER LSQ9659PW3 Upon arrival unit was clothes being wet at end of cycle. Inspected and found nothing obvious. Contacted techline and was instructed to replace the switches and timer. Replaced switches and timer and tested. Knob for timer keeps coming loose. Applied RTV to knob and instructed customer to let sit for 24 hours.ATC, timer, extra rinse Andy SR 7722953298; rqstng P&A on 1 3950356 (switch,rotary) and 1 WP3955765 (timer) and 1 WP8564139 (swtch-temp),
Near Los Angeles, CA 90065
Raymond
Job Details: 10/01/2018
maytag washer MGDX500BW0 Upon arrival unit was loud noise during operation and long drying times. Inspected and found exhaust venting from lint screen, customer has restricted vent. Also needs dryer repair kit. Installed and tested, unit functions as designed. Customer needs to get vents cleaned.; used 1 4392065 (DRYER REPAIR KIT)
Near Glendale, CA 91205
Raymond
Job Details: 10/01/2018
whirlpool refrigerator GR2FHTXVL00 Replaced thermostat. Tested unit. Unit needs to regulate back to temp.; Job Complete. Used WP2210491 (thermostat)
Near Santa Maria, CA 93455
James
Job Details: 10/01/2018
kitchenaid microwave KMHS120ESS1 Upon arrival unit was unplugged. Noticeable door sag. Door sag causing excess pressure on interlocks and microswitches. Order new door and breaker support kit. Also ordering new interlocks and microswitches. ordrng 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch) and 1 W10727603 (door/mw) and 1 W10870089 (brkt-suppt) and 2 WP8206419 (interlock)s, Replaced microswitches and interlocks. Replaced door and installed bracket support. Tested unit. Unit functioning as intended and door no longer sagging. No dents, dings, or blemishes on or around unit caused by tech.
Near Santa Maria, CA 93455
James
Job Details: 10/01/2018
whirlpool washer WTW7300DW2 Found unit with cold water valve not opening. Replaced housing and valve and tested unit. Unit now functioning as intended. No dents, dings, or blemishes on or around unit caused by tech
Near Santa Maria, CA 93455
James
Job Details: 10/01/2018
whirlpool washer WTW5000DW1 Replaced drain pump and tested unit. Unit now functioning as intended. No dents, dings, or blemishes on or around unit caused by tech.
Near Oceano, CA 93445
George
Job Details: 10/01/2018
whirlpool refrigerator WRF992FIFM00 Found refrigerator fresh food compartment evap fan not functioning power ok. ok to order part. Installed part tested check out ok complete no dents or dings cause by tech.; Job Completed.
Near Templeton, CA 93465
George
Job Details: 10/01/2018
whirlpool microhood WMH75021HZ1 Found microhood working ok customer concern of variation speeds customer instruct unit performing ok complete. No dents or dings cause by tech.; Job Completed.
Near Paso Robles, CA 93446
George
Job Details: 10/01/2018
whirlpool dishwasher WDT730PAHZ0 Found dishwasher not washing found motor wash not functioning replaced motor wash tested check out ok complete . No dents or dings cause by tech.; Job Completed.
Near Atascadero, CA 93422
George
Job Details: 10/01/2018
whirlpool range JDR8895AAS Found range working ok testing ok complete. No dents or dings cause by tech.; Job Complete.
Near Baywood-Los Osos, CA 93402
George
Job Details: 10/01/2018
whirlpool dishwasher KDTE234GPS Found dishwasher dispenser not functioning found broken spring need to replace dispenser ok to replace part . Tested check out ok complete no dents or dings cause by tech.; Job Completed.
Near Bakersfield, CA 93306
Dane
Job Details: 10/01/2018
WHIRLPOOL MICROWAVE GMC305PRB01 Mag tube not turning on again. Needs new mag tube; ordrng 1 W10245183 (magnetron), Removed and replaced magnetron and tested unit. Unit functions normal now; Job completed
Near Bakersfield, CA 93305
Dane
Job Details: 10/01/2018
ge refrigerator CFE29TSDSS Removed and replaced evaporator cover and tested unit. Unit functions normal now, Job completed.
Near Bakersfield, CA 93306
Dane
Job Details: 10/01/2018
WHIRLPOOL WASHER WTW8040DW Upon arrival unit was not washing and was not filling with cold water. Removed and replaced clutch and water valve and tested unit. Unit functions normal; Job Complete. Used W11173597 (valve) W10754448 (CLUTCH)
Near Bakersfield, CA 93312
Erick
Job Details: 10/01/2018
maytag dryer MGD6000XG Performed vent cleaning. Removed all lint build up from hose and vent. Resecured vent hose. Ran testes and passed airflow tests with no errors. Job complete
Near Tipton, CA 93272
Erick
Job Details: 10/01/2018
whirlpool washer WTW5000DW0 Cycled unit and found it main error fault and shifter. Found bad trac on shifter. Repalced both board and shifter. Retested it and it passed all tests with no errors. Job complete.
Near Tipton, CA 93272
Erick
Job Details: 10/01/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ02 Found both shaft and motor stripped causing it not to dispense. Attempted to remove it from motor but not successful. Unit will need new divider box and re assemble ice maker assembly.; ordering 1 WPW10309864 (divider), Installed new divider. Reinstalled all other parts. Retested it and it now dispense ice with no errors. Job completed.
Near Tulare, CA 93274
Erick
Job Details: 10/01/2018
whirlpool range WFG515S0ES1 Found units with poor grounding causing it not to ignite and valve still to opening and releasing gas. Re-secured both bake and broil bracket. Re tightened nut on ground and harness. Retested it and both bake and broil are now working. Unit tested Normal.
Near Visalia, CA 93277
Erick
Job Details: 10/01/2018
maytag washer MVWC565FW Cycled unit and found door latch mechanism attempting to Engage butting would not lock. Unit has bad door latch and will need to be replaced; ordrng 1 W10838613 (lid lock assembly), Installed new latch assembly. Retested it and it now locks and advances through cycle. Unit passed all tests with no errors. Job complete.
Near Visalia, CA 93291
Erick
Job Details: 10/01/2018
kitchenaid icemaker KUIC15NHZS Found filter stuck in housing. Removed housing from liner. Safely removed filter. Customer has new filter. Installed new filter for customer. Reinstalled and secured housing. Has customer test filter and is now able to remove and replace with no errors. Job complete.
Near McFarland, CA 93250
Erick
Job Details: 10/01/2018
whirlpool washer WTW8900BC0 Cycled unit and found it leaking at pump. Pump is cracked causing leak. Replaced pump. Retested it and unit is no longer leaking. Job complete.
Near McFarland, CA 93250
Erick
Job Details: 10/01/2018
whirlpool dryer WGD8900BC0 Cycled unit and found unit with bad pulley causing it to make noise. Replaced pulley assembly. Unit also had bad resistance on fuse causing it to poorly dry. Replaced fuse and repair kit. Job completed. 4392067 (DRYER REPAIR KIT) WP3390719 (FUSE-THRML)
Near Wasco, CA 93280
Erick
Job Details: 10/01/2018
frigidaire refrigerator LFSS2312TF Found broken teeth on ice maker causing it not o dispense ice. Also found bad solenoid on dispenser vsvle. Solenoid resistance out prof range, replaced both ice maker and valve.retested and now all functions are working. Jobmcomp; Job complete.
Near Shafter, CA 93263
Erick
Job Details: 10/01/2018
GE refrigerator GSE25HGHWW Found leaking by housing. Found bad spring to housing. Repaired housing and secured spring to tube. Retested it snd unit is no longer leaking. Unt passed all tests with no errors. Job completed.
Near Hanford, CA 93230
Enrique
Job Details: 10/01/2018
WHIRLPOOL REFRIGERATOR WRS325SDHZ01 Both compartments not cooling . I found the evaporator was frosting up . The factory installed the thermistor on the wrong place . I installed the new thermistor on the suction copper tube . All functions checked normal at time of service .
Near Hanford, CA 93230
Enrique
Job Details: 10/01/2018
maytag washer MVWC565FW1 Inspected a Maytag washer . Customer complaining , the washer is not working correctly . I found the cold water won’t stop filling , even when the unit is disconnected . Need a new inlet valve . ; ordering 1 W11038689 (valve), Replaced the valve . Performed calibration , ran a quick wash cycle test . All functions work as designed . No leaks . ; Job Completed.
Near Huron, CA 93234
Enrique
Job Details: 10/01/2018
frigidiare refrigerator FFHT2032TP1 RC compartment not cooling . Found a shorted fan motor . The control is providing 120 v to evaporator fan motor . ; ordrng 1 242077702 (motor), Replaced the fan motor . All functions checked normal . No leaks . ; Job Completed.
Near Fowler, CA 93625
Timothy
Job Details: 10/01/2018
WHIRLPOOL WASHER MVWX655DW0 Ran unit and found the gear-case was bad. Replaced gear-case and cam. Tested unit. Unit checks ok. No leaks noted. Used W10721967 (CAM) (W10902814 (Washplate) W11035751 (Gearcase)
Near Fresno, CA 93727
Timothy
Job Details: 10/01/2018
whirlpool washer WTW5000DW1 Ran a service test. Unit does not latch. Replaced latch, cleared codes and retested. Unit passes service test. No leaks noted. Unit operating as designed.; used 1 W10838613 (LATCH)
Near Madera, CA 93637
Irvin
Job Details: 10/01/2018
frigidaire refrigerator FFHB2740PE The valve is not producing water. the IM has a broken wire. replaced components cycled and filled. all ops good. ; Job Completed. Used 242253002/VALVE-WATER 243297606 (ICE MAKER) 242253002 (VALVE-WATER)
Near Madera, CA 93638
Irvin
Job Details: 10/01/2018
FRIGIDAIRE REFRIGERATOR FFHS2311LBSA removed failed gasket. installed replacement gasket 241786007 (gasket ref). sealed to seal properly. all ops normal. ; Job Complete.
Near Madera, CA 93638
Irvin
Job Details: 10/01/2018
GE DRYER GTD65EBSJ3WS removed power. replaced switch WE10X23879 (SWITCH). powered and test, all ops normal.
Near Madera, CA 93638
Irvin
Job Details: 10/01/2018
ge washer GTW680BSJ5WS Customer say the unit is banging during operation, found the unit has bad suspension. Checked error codes found three codes8-pressure sensor loss, 26-OUT OF BALANCE, 31- OOB. Passed all components test, unit need suspension rods. ; ordrng 2 WH16X26910 (SUSPENSION RIGHT)s and 2 WH16X26911 (SUSPENSION LEFT)s, removed top. replaced the suspension. assembled unit. test, passed all ops normal.
Near Madera, CA 93636
Irvin
Job Details: 10/01/2018
frigidaire range FFEF3016TSC The inner and outer doors separated and outer door flung open almost hitting and burning Customer. Screws to hold door too short, spacers won’t allow the door parts to connect properly, removed temporarily door is closed and sealed, the outer door is bowed not sealing around glass properly ; ordrng 4 316021109 (screw)s and 4 316439500 (screw)s and 1 316603902 (OUTER OVEN DOOR STNLS ), removed door. replaced outer cover and screws. installed door test good. all ops normal. ; Job Completed.
Near Fresno, CA 93711
Irvin
Job Details: 10/01/2018
whirlpool refrigerator WRF757SDEM01 Customer says the Ice Maker is producing ice but is slow. Customer says they dumped the bucket before arrival and there was a run in the bucket from around 5am. informed customer unit is operating properly.
Near Turlock, CA 95382
Cruz
Job Details: 10/01/2018
Found buttons on console to be stuck, customer could not use oven installed new part W11236885 (console) into unit. Test unit in a bake cycle it heated fine, unit is working as designed customer ok's repair ; Job Complete.
Near Turlock, CA 95382
Cruz
Job Details: 10/01/2018
whirlpool refrigerator WRT519SZDW02 Unit is not leveled properly causing front refrigerator door not to seal properly, I then adjust front left & right legs, tested refrigerator door and found it to be sealing properly, unit is leveled properly cooling and temps are working fine as well. ; Job Complete.
Near Lathrop, CA 95330
William
Job Details: 10/01/2018
MAYTAG DISHWASHER MDB7759SAB1 Found code for stuck key, Checked panel functions, replaced ui panel W10589069 (CNTRL-ELEC), ran self diagnostics, unit operating as designed, tested ok; Job Completed.
Near Manteca, CA 95336
William
Job Details: 10/01/2018
whirlpool dishwasher WDF520PADW7 Replaced drain pump motor (W10876537) checked all connections ran diagnostics tested OK; Job Completed.
Near Manteca, CA 95336
William
Job Details: 10/01/2018
whirlpool refrigerator WRX735SDHZ00 ound temp normal, instructed customer on airflow & defrost functions, ice production, with manual. Unit operating as designed; Job Completed.
Near Manteca, CA 95337
William
Job Details: 10/01/2018
WHIRLPOOL REFRIGERATOR WRT311FZDB01 Removed spacer at bottom hing, greased bottom gasket, adjusted level so door closing properly, unit sealing as designed. Temp tested ok; Job Completed.
Near San Luis Obispo, CA 93405
George
Job Details: 09/28/2018
WHIRLPOOL WASHER WFW92HEFW0 Found washer soap dispenser cartridge filling with water spoke to Dave in tech line ran thrue diagnostic checking ok just a little water going in thrue cartridge ok to replace dispenser housing with secondary valve ok to order part . Ordrng 1 W10862190 (dispenser), Installed part tested check out ok complete. No dents or dings cause by tech.; Job Completed.
Near Bakersfield, CA 93305
Dane
Job Details: 09/28/2018
FRIGIDAIRE REFRIGERATOR FFHT2032TP Upon arrival the unit was not cooling. Compressor was not running. Found the little metal clip that holds start device to compressor had come off and vibration from compressor cost start device to disconnect. Secured connection and clip and tested unit. Unit functions normal now; Job
Near Bakersfield, CA 93306
Dane
Job Details: 09/28/2018
whirlpool washer WTW4950HW0 Upon arrival unit was banging around in spin cycle. Customer was washing a comforter and a small blanket. The comforter was extremely heavy and soaking wet. The small blanket wait almost nothing. Unit had no codes and finished test cycle with no problems. Re-loaded and evenly distributed blanket and took out smaller blanket and showed customer that it worked. Called Leon at tech-support. Per Leon at tech-support this is a use and care issue. Please inform customer of COD charge is for return visit; Job Completed.
Near Visalia, CA 93291
Erick
Job Details: 09/28/2018
KITCHENAID DISHWASHER KDTE104ESS Cycled unit and found it with heater error causing poor wash water not reaching correct temp. . Control not sending voltage. Ran through tests cycle and recalibrate main board-and cleared all codes. Retested it and all functions are now working. Heater is now working
Near Bakersfield, CA 93306
Dane
Job Details: 09/28/2018
FRIGIDAIRE REFRIGERATOR FFTR1814TW0 Upon arrival the unit was not cooling. Found unit not going into defrost. Unit had stuck defrost timer and open defrost thermostat. Unit needs new thermostat and the timer; ordrng 1 241705102 (timer-defrost) and 1 5303918634 (thermostat kit), Removed and replaced defrost timer and thermostat and tested unit. Unit functions normal now; Job Complete.
Near Bakersfield, CA 93306
Dane
Job Details: 09/28/2018
whirlpool washer WTW7300DW0 Upon arrival customer had two complaints. First complaint was the motor was making a humming noise as the unit agitated. Second complaint was unit was not draining properly. Took an ohm reading off of the drain pump motor and found it out of range. Removed and replaced drain pump and tested unit. Customer still complaining about how hum when unit is agitating. Called tech-support and spoke with Andy, ran unit through high-speed and low-speed agitation, high-speed and low-speed spin, ran test 51 to ensure unit is operating properly. Unit functioning normal with no abnormal noises. Tech-support pointed me to use and care guide page for the bottom right-hand corner says normal noises you can expect: It says at various stages well the agitator is moving you will hear a humming and a whirling noise is this is expected and normal. Unit functions normal please inform customer of COD charges if called back out for same reason; used 1 WPW10581874 (PUMP)
Near Bakersfield, CA 93306
Dane
Job Details: 09/28/2018
whirlpool washer WTW7300DW0 Upon arrival customer had two complaints. First complaint was the motor was making a humming noise as the unit agitated. Second complaint was unit was not draining properly. Took an ohm reading off of the drain pump motor and found it out of range. Removed and replaced drain pump and tested unit. Customer still complaining about how hum when unit is agitating. Called tech-support and spoke with Andy, ran unit through high-speed and low-speed agitation, high-speed and low-speed spin, ran test 51 to ensure unit is operating properly. Unit functioning normal with no abnormal noises. Tech-support pointed me to use and care guide page for the bottom right-hand corner says normal noises you can expect: It says at various stages well the agitator is moving you will hear a humming and a whirling noise is this is expected and normal. Unit functions normal please inform customer of COD charges if called back out for same reason; used 1 WPW10581874 (PUMP)
Near Bakersfield, CA 93306
Dane
Job Details: 09/28/2018
whirlpool washer WTW7300DW0 Upon arrival customer had two complaints. First complaint was the motor was making a humming noise as the unit agitated. Second complaint was unit was not draining properly. Took an ohm reading off of the drain pump motor and found it out of range. Removed and replaced drain pump and tested unit. Customer still complaining about how hum when unit is agitating. Called tech-support and spoke with Andy, ran unit through high-speed and low-speed agitation, high-speed and low-speed spin, ran test 51 to ensure unit is operating properly. Unit functioning normal with no abnormal noises. Tech-support pointed me to use and care guide page for the bottom right-hand corner says normal noises you can expect: It says at various stages well the agitator is moving you will hear a humming and a whirling noise is this is expected and normal. Unit functions normal please inform customer of COD charges if called back out for same reason; used 1 WPW10581874 (PUMP)
Near Bakersfield, CA 93306
Dane
Job Details: 09/28/2018
FRIGIDAIRE REFRIGERATOR FFTR1814TW0 Upon arrival the unit was not cooling. Found unit not going into defrost. Unit had stuck defrost timer and open defrost thermostat. Unit needs new thermostat and the timer; ordrng 1 241705102 (timer-defrost) and 1 5303918634 (thermostat kit), Removed and replaced defrost timer and thermostat and tested unit. Unit functions normal now; Job Complete.
Near Bakersfield, CA 93305
Dane
Job Details: 09/28/2018
whirlpool refrigerator WRX988SIBM00 Upon arrival of the unit was not cooling. Compressor running, condenser fan running, and fresh food evaporator fan running. Hooked up gauges up to previous sealed system ports. Pressure was at zero on high side and low side. Unit needs new compressor; rqstng P&A on 1 8201675 (compressor)Kurt Isolated Yoder loop and vacuumed. Yoder loop would not hold vacuum. Called Kurt at tech support, per Kurt at tech support unit is not repairable.; Job Completed
Near Visalia, CA 93291
Erick
Job Details: 09/28/2018
whirlpool dishwasher WDT730PAHZ0 Cycled through test cycle and it passed all tests with no errors. Found customer not using rinse aid causing poor dry. Instructed cust on proper loading ,soap usage, and rinse aid. Job complete.
Near Visalia, CA 93291
Erick
Job Details: 09/28/2018
KITCHENAID DISHWASHER KDTE104ESS Cycled unit and found it with heater error causing poor wash water not reaching correct temp. . Control not sending voltage. Ran through tests cycle and recalibrate main board-and cleared all codes. Retested it and all functions are now working. Heater is now working
Near Visalia, CA 93277
Enrique
Job Details: 09/28/2018
FRIGIDAIRE RANGE FFGF3019LW Units burner not igniting due to burner holder not grounding correctly. Replaced with new burner heads. Retested it and now all burner are working Job complete.
Near Visalia, CA 93291
Erick
Job Details: 09/28/2018
kitchenaid refrigerator KFIS29PBMS02 Found unit with cracked reservoir causing it to leak. Alps found housing pushing out tube causing more water to leak. Replaced both housing and reservoir W11194438 (housing) W11168758 (reservoir) . Retested it and it no longer leaks. Job comp; Job Completed
Near Visalia, CA 93291
Erick
Job Details: 09/28/2018
WHIRLPOOL REFRIGERATOR WRF535SWHZ00 Upon arrival found moisture building on center mullion causing it to drip down to freezer light causing it to switch to stick. Sled techline and spoke with Mike, found center mullion getting voltage but not responding. Unit will need new mullion; ordrng 1 WP12722803AP (rail-mulln), Installed new part. Retested it snd it passed all tests with no errors. Job complete.
Near Tulare, CA 93274
Enrique
Job Details: 09/28/2018
WHIRLPOOL MICROWAVE WMH31017FS0 Replaced the light bulb on the microwave . Now all functions checked normal . ; Job Complete.
Near Tulare, CA 93274
Enrique
Job Details: 09/28/2018
whirlpool refrigerator WRS325SDHZ00 RC freezing the vegetables , building up frost around the diffuser . I will need to replace the diffuser and central electric .; ordrng 1 W11174836 (CENTRAL ELECTRIC ) and 1 W11236848 (DIFFUSER ), Replaced the diffuser on the refrigerator . All functions checked normal at time of service. No leaks . ; Job complete
Near Tulare, CA 93274
Enrique
Job Details: 09/28/2018
whirlpool refrigerator WRX735SDHZ00 Replaced the ice maker and 2 way valve . All functions checked normal at time of service . No leaks . ; Job Complete.
Near Corcoran, CA 93212
Enrique
Job Details: 09/28/2018
FRIGIDAIRE REFRIGERATOR FGSS2635TF0 Icemaker not working . Need new ice maker . Broken ice cubes mold . ; ordrng 1 243297606 (ice maker),Replaced the ice maker . All functions checked normal . No leaks . ; Job Complete.