Near Fresno, CA 93706
Irvin
Job Details: 10/15/2018
WASHER GE GTW460ASJ4WW "CX has noise complaint during cycle. Checked error codes off balance, pressure signal. Suspension is weak and pump is loud during drain. Replacing pump, suspension and control. ; ordrng 2 WH16X26910 (SUSPENSION R)s and 2 WH16X26911 (SUSPENSION L)s and 1 WH18X28174 (MAIN CONTROL) and 1 WH23X27574 (DRAIN MOTOR)"
Near Fresno, CA 93720
Irvin
Job Details: 10/15/2018
REFRIGERATOR FRIGIDAIRE FRS6LF7FM6 No water to the ice maker. The ice maker is locked up. Will not cycle or do any operations. Needs replacement ice maker. ; ordrng 1 241798231 (ICE MAKER)
Near Fresno, CA 93722
Irvin
Job Details: 10/15/2018
REFRIGERATOR FRIGIDAIRE FRT18L4JM The evap coils and cap tube leaking. Ice buildup. Unit partially cooling. Replacing evap coil and drier. ; ordrng 1 5303918274 (evaporator kit)
Near Bakersfield, CA 93312
Allare
Job Details: 10/12/2018
Near Fontana, CA 92336
Tyler
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Customer complaint leaking into refrigerator found excessive moisture due to freezer dooor gasket sag separating from liner needs door and ff door needs to be higher not sealing top left hand corner. Removed and replaced freezer door and moved refer door up. All works good at this time.
Near Templeton, CA 93465
George
Job Details: 10/12/2018
WASHER MAYTAG MVWX655DW1 Found washer completely off power ok disconnected power 45 seconds unit power back up ran thrue diagnostics found two errors board communication key held down too long clear out codes per Scott techline unit needs to have independent plug unit is plug in with dryer customer to have electrician to put others plug for dryer complete no dents or dings cause by tech. S/r #7723173857.
Near Paso Robles, CA 93446
George
Job Details: 10/12/2018
WASHER MAYTAG MVWB765FW2 Found washer working ok found customer not loading unit properly and does not have independent plug customer instruct load washer properly and wen using cleaner use attfresh and need and independent plug for washer complete no dents or dings cause by tech.
Near Oceano, CA 93445
George
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL WRF992FIFM Found refrigerator fresh food area temp 49 degrees found no power going to fan also wen removing cover evap foam is torn ok to replace control board and evap cover office to call customer wen parts in.; ordrng 1 W10865825 (cntrl-elec) and 1 W10889841 (cover-evap)
Near Paso Robles, CA 93446
George
Job Details: 10/12/2018
DISHWASHER KITCHENAID KUDS35FXSS3 Found dishwasher completely dead check 110 ok check diode check ok bad ui board customer will like to think about it do not order part till we get confirmation decline at this moment no dents or dings cause by tech .; ordrng 1 WPW10481125 (panel-cntl)
Near Paso Robles, CA 93446
George
Job Details: 10/12/2018
WASHER MAYTAG MVWX655DW0 Installed new parts tested check out ok complete no dents or dings cause by tech; ordrng 1 W10625696 (cntrl-elec) and 1 WPW10581874 (pump-water)
Near Paso Robles, CA 93446
George
Job Details: 10/12/2018
WASHER GENERAL ELECTRIC GTW330ASK4WW Need special tool to remove gear case need to be put back on schedule part at customer home; saved tckt
Near Tracy, CA 95376
William
Job Details: 10/12/2018
OVEN MAYTAG MEW5627DDB16 "Replaced membrane control panel, tested all oven functions, tested ok."
Near Bakersfield, CA 93312
James
Job Details: 10/12/2018
REFRIGERATOR KITCHEN AID KRFF507ESS01 Removed excess ice from freezer fan area and replaced listed part Tested ok
Near Santa Maria, CA 93455
James
Job Details: 10/12/2018
REFRIGERATOR FRIGIDAIRE FFSS2615TS Found unit making tapping noise during operation. Tap coming from loose water line not taped up to back of unit. Applied tape to secure line. Unit no longer tapping at this time and customer approves.
Near Santa Maria, CA 93455
James
Job Details: 10/12/2018
WASHER MAYTAG MVWX655DW0 "Upon arrival customer had unit loaded into van and unable to test unit. Informed customer that unit must be out of van, on a level surface, and hooked up to water and power to test unit. ; saved tckt"
Near Nipomo, CA 93444
James
Job Details: 10/12/2018
REFIRGERATOR WHIRLPOOL WRF540CWBM01 Found unit not cooling in front section. Evap fan unresponsive. Ordering new cntrl-elect and evap fan and motor. Will return 10-15 to install. ; saved tckt
Near Nipomo, CA 93444
James
Job Details: 10/12/2018
DRYER AMANA NGD4655EW2 "Found unit making loud noises and rattling during operation. Upon inspection found support wheels and belt worn and degraded. Installed dryer repair kit from truck stock. Unit still rattles. Upon further inspection found blower wheel cracked and missing teeth. Ordering new blower wheel. Will return 10-15 to install. ; ordrng 1 WP694089 (wheel), used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Pismo Beach, CA 93449
James
Job Details: 10/12/2018
DISHWASHER WHIRLPOOL WDTA50SAHN0 "Replaced sump and tested unit. Unit functioning as intended and customer approves. No dents, dings, or blemishes on or around unit."
Near Rosamond, CA 93560
Patrick
Job Details: 10/12/2018
WASHER WHIRLPOOL WTW4815EW1 CONTROL AND ACTUATOR NEVER IN MY TRUCK. PRE ID PARTS. Removed and replaced parts. Tested unit. All ops checked good at time of service
Near Calabasas, CA 91302
Isidore
Job Details: 10/12/2018
REFIRGERATOR WHIRLPOOL WRS571CIHZ01 "Found user manual not correct showing to hold for 3 seconds on resetting filter, customer instruct press options, filter reset than confirm cleared filter reset, dispenser working at this time."
Near Calabasas, CA 91302
Isidore
Job Details: 10/12/2018
DISHWASHER KITCHENAID KDTM504EPA2 "Found control W11087216 has 4 volt dc erratic, touch panel W11113883 getting power but not working properly. Parts ordered; ordrng 1 W11087216 (cntrl-elec) and 1 W11113883 (console)"
Near Bakersfield, CA 93305
Dane
Job Details: 10/12/2018
DRYER MAYTAG MGDB835DW4 Upon arrival unit was not heating. Removed and replaced and will cut off the restroom and fuse and tested unit. After I tested unit short cycling. Found gas quills out of range. Removed and replaced gas coils and tested unit. Unit functions normal now; used 1 279834 (2 COIL GAS VALVE SET) from stock
Near Los Angeles, CA 91316
Isidore
Job Details: 10/12/2018
DRYER AMANA NGD4655EW2 "Found dryer working properly, needs venting to be cleared and possibly relocated or booster and observe installation instructions pages 17-19 venting"
Near Santa Clarita, CA 91350
Billy J.
Job Details: 10/12/2018
RANGE WHIRLPOOL WEG750H0HZ0 Cx inspected parts before and after installation removed dented parts cx inspected job complete unit not installed cannot test only fixed visible damage
Near Bakersfield, CA 93305
Dane
Job Details: 10/12/2018
RANGE-GAS AMANA AGR4230BAW0 "Upon arrival the oven would not turn on. I’ve been igniter glowing with only 2 A, it needs 4 A to ignite gas. Oven needs new igniter; rqstng P&A on 1 12400035 (igniter,oven)"
Near Santa Clarita, CA 91350
Billy J.
Job Details: 10/12/2018
RANGE WHIRLPOOL SCS3617RS01 Apon arrival cx stated front burner had no adjustability found office clogged cleaned with paper clip retested job complete
Near Santa Clarita, CA 91321
Michael
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL GI6SARXXF02 Removed and replaced freezer door gasket.Used heat gun and removed all ice built up on roof of freezer liner.Heated gasket and compressed gasket against unit. Visually inspected and have good sealing of freezer door. Instructed cx to ensure proper seal when opening and closing door to ensure proper break in of door seal. Door seals as designed unit ops are normal job complete
Near Palmdale, CA 93551
Patrick
Job Details: 10/12/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Removed and replaced fan and then went to change led. Led connector was foamed in so when I pulled on it the connector separated from the wires. Called tech support butch 7723173675. Video chat with him to show him the liner. He documented but unit is just out of warranty. He suggested the customer to call customer service
Near Palmdale, CA 93552
Patrick
Job Details: 10/12/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Found the unit having issues with the motor not working. Spray arms are not turning. Checked errors and found motor not running error code. Needs new motor. Replacing control with motor. Motor has been replaced ; ordrng 1 W10906426 (cntrl-elec)
Near Fontana, CA 92335
Tyler
Job Details: 10/12/2018
WASHER MAYTAG MVWB835DW0 Customer stated that the washer is leaking from dispenser. Found fill valve is seeping. Removed and replaced fill valve. Tested all works good at this time.
Near Rialto, CA 92376
Tyler
Job Details: 10/12/2018
M/W OTR MAYTAG MMV1174FZ0 Customer stated unit starts t9 click and shuts off. Found relays on main board are shorted. Ordering board not in stock.; ordrng 1 W11110847 (cntrl-elec)
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 10/12/2018
WASHER WHIRLPOOL WFW96HEAC0 "According to the customer intermittently the washer is not spinning fast enough to extract all the water outer the clothes. Washer start to develop an slightly ply in the basket and is possible this is the beginning of a worn out bearing. Contacted tech line and he suggested that after all the parts that has been replaced related with the spinning cycle most is not he customer not loading the washer properly, SR#7723171540. Also contacted ASURION tech line and he got to the same conclusion that the customer in not loading the washer correctly, SR#110452A39. If the bearing job is approved I request a helper , (3) counts and extra labor for me and the helper.; ordrng 1 WPW10450389 (tub-outer)"
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 10/12/2018
WASHER MAYTAG MVWC415EW2 "Replaced water valve, Lid lock and strike. Tested ok."
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 10/12/2018
M/W OTR WHIRLPOOL WMH31017HS2 Door was defective. Reordered and reschedule.; schdld next appmnt for 10/18 THU !
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replaced ice maker.tested ok.
Near Castaic, CA 91384
Bryan Dunn-Wilson
Job Details: 10/12/2018
WASHER WHIRLPOOL WTW5000DW1 Cx states hearing squeaking noise from unit. Then noise has stopped and hasn’t came back. Ran diagnostics. Got no error codes. Ran test cycle heard no noises. Ran spin cycle in manual mode still heard nothing. Inspected motor and gearcase found nothing out of normal. Removed washplate and found nothing between. Informed cx that as of now all is normal with machine and give us a call if noise starts again. No dents dings or scratches caused by tech.
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 10/12/2018
M/W OTR WHIRLPOOL WMH31017HS2 Wrong color. Reordered and reschedule.; ordrng 1 W11173813 (MICROWAVE OVEN DOOR )
Near Santa Clarita, CA 91387
Billy J.
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL WRF560SEYM Apon arrival cx stated unit was leaking out of freezer found drain tube clogged unclogged and defrosted retested job complete no more leaks job complete
Near Los Angeles, CA 91331
Billy J.
Job Details: 10/12/2018
WASHER WHIRLPOOL WFW7590FW0 F9e1 F3e1 apon arrival cx unit not operating found unit had bad drain pump removed and replaced retested job complete
Near San Fernando, CA 91340
Billy J.
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Apon arrival removed and replaced all gaskets applied heat gun retested job complete
Near Fontana, CA 92335
Kevin
Job Details: 10/12/2018
WASHER WHIRLPOOL WTW8500DC0 "Something is binding up during cycle and giving error code for locked rotor. I can’t narrow it down between stator and gearcase. Washplate is stuck on gearcase shaft. Removed and replaced washplate, gearcase and stator. Tested unit. All tests good."
Near Calimesa, CA 92320
Kevin
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Customer stated the unit will completely defrost and then a few days later will start cooling again. When I arrived the temps were normal in both compartments. Unit is having a electrical glitch causing compressor to turn off. Need to replace control board kit. Removed and replaced front interface and main control with kit. Tested unit. All tests good.
Near Santa Paula, CA 93060
Aaron
Job Details: 10/12/2018
FREEZER WHIRLPOOL GX5FHTXVY09 "* unit ice maker is busted and jammed , replaced tested ops normal after repair , unit filled and will now start producing ice"
Near Ojai, CA 93023
Aaron
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Replaced the auger asm and bucket , coupling unit is now dispensing ice now"
Near Ojai, CA 93023
Aaron
Job Details: 10/12/2018
WASHER WHIRLPOOL WFW92HEFW0 Complaint is the dispenser is not working and using the soap tested no soap being dispensed ohmed out the injection motor good and getting power when needed but not using the soap replaced retested operating normal now
Near Glendale, CA 91205
Raymond
Job Details: 10/12/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced inner door and hinges. Tested unit unit functions as designed.
Near Glendale, CA 91206
Raymond
Job Details: 10/12/2018
FREEZER KITCHEN AID KSSC42QMS02 Upon arrival noticed tile missing under floor. Documented with quick pics. Need wood pieces and extra help to remove unit. Cx does not want unit in middle of kitchen because of mosaic tiles and also wants to repair tile will unit is out. Need to reschedule with Fernando and have unit moved out into dining area. Quoted cx and xtra 450 to remove unit. ; schdld next appmnt for 10/15 MON !
Near Madera, CA 93636
James Ramsey
Job Details: 10/12/2018
COOK TOP JENN-AIR JGD3536WB R&R all parts unit working properly
Near Chowchilla, CA 93610
James Ramsey
Job Details: 10/12/2018
WASHER WHIRLPOOL CAE2743BQ0 F9e1 error code. Inspected pump. Pump good. Ran calibration and diagnostics test. No more codes. Unit working properly
Near Merced, CA 95340
James Ramsey
Job Details: 10/12/2018
DISHWASHER WHIRLPOOL WDT730PAHV0 Rack adjusters are broken. Unit needs new adjusters; ordrng 1 W10712395 (adjuster)
Near Merced, CA 95340
James Ramsey
Job Details: 10/12/2018
REFRIGERATOR KITCHENAID WRV986FDEM01 Filter housing leaking. Also freezer door gasket not sealing. Unit needs gasket and housing ; ordrng 1 W10238156 (housing) and 1 W10248749 (gasket-fip)
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 10/12/2018
DRYER WHIRLPOOL WED4616FW0 Missing terminal block and screws.; ordrng 1 279318 (terminal) and 2 WP3390631 (screw)s and 1 WP3397659 (block-term) and 2 WP681414 (screw)s
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 10/12/2018
KITCHEN WHIRLPOOL WDT720PADM2 Dishwasher not pumping water. Checked unit and found stuck wash motor.; ordrng 1 WPW10671941 (pump&motor)
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL GI6FARXXB07 Replaced freezer door gasket. Tested ok.
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 10/12/2018
RANGE WHIRLPOOL WFG505M0BW2 Burner head taking too long to ignite. Replaced burner head. Tested ok.
Near Los Angeles, CA 90065
Francisco
Job Details: 10/12/2018
RANGE WHIRLPOOL JGS8750BDS Removed and replaced parts listed tested ops unit working as intended. Spoke to Crystal in office she ok to s code parts for this cx. Thank you.
Near Los Angeles, CA 90042
Francisco
Job Details: 10/12/2018
WASHER/COMMERCIA WHIRLPOOL CAE2745FQ0 Removed and replaced parts listed. Lid lock gave me issues re ordering part and ordering control to ensure I finish repair. Please schedule upon parts arrival.; ordrng 1 W11188527 (CNTRL) and 1 WPW10482836 (latch)
Near Los Angeles, CA 90042
Francisco
Job Details: 10/12/2018
DRYER WHIRLPOOL MGDP575GW0 Checked unit and found leak on the back center of washer. Water splashed on tub ring and leaked onto the floor. Adjusted legs and turned down faucet as cx has really high pressure. Asked her to run a few loads to test out unit. As of now unit is working as intended.
Near Atwater, CA 95301
James Ramsey
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL WRF535SMBW00 Found switch to be bad. R&R switch. Unit working properly
Near Merced, CA 95348
James Ramsey
Job Details: 10/12/2018
WASHER WHIRLPOOL WFW94HEAW0 F9e1 f5e2 f8e1 error codes. Pump not moving water. R&R pump. Unit working properly
Near Atwater, CA 95301
James Ramsey
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL WRF757SDEE01 Found thermistor to be bad. R&R harness assembly. Unit working properly
Near Los Angeles, CA 91304
Michael
Job Details: 10/12/2018
REFRIGERATOR KITCHENAID KBSD608ESS01 "Cx states unit was replaced approx a week ago, fresh food door does not fully close.Tech found fresh food door gasket is folded over and causing the door to not seal properly. Used heat gun on gasket and door will still not close properly.Ordering door gasket W10800790Return 10/17/18 8-12 preferred; ordrng 1 W10800790 (gasket-fip)"
Near Los Angeles, CA 91311
Michael
Job Details: 10/12/2018
REFRIGERATOR JENN-AIR JSC23C9EEM00 Cx states crisper drawer does not glide properly and is difficult to operate. Tech opened new crisper drawer and found part was damaged.Returning damaged part and ordering another crisper bin W10531083Return 11/18/18 8-12 preferred.; ordrng 1 W10531083 (pan-crispr)
Near Los Angeles, CA 91311
Michael
Job Details: 10/12/2018
WASHER WHIRLPOOL WFW86HEBC1 Arrived and found unit outside environment. Washer was unplugged with latch locked and clothing insideF9e1- long drainF5e4- ran more than 3 cycles without opening door.Removed front panel and found socks and pocket debris stuffed into trap of drain pump. Removed debris and unit now ops as intended. Took quick pic of very large over loaded clothing. Will not be covered under warranty in future.Unit passed auto service test unit ops as intended job co plate
Near Barstow, CA 92311
Cesar
Job Details: 10/12/2018
REFIRGERATOR GE GWE19JGLGFBB Complaint of noise found condenser fan motor hitting insulation as the blade spun cleared insulation out of the way unit tested good
Near Apple Valley, CA 92308
Cesar
Job Details: 10/12/2018
DISHWASHER FRIGIDAIRE FBD2400KW12B Replaced lower rack all checked good
Near Helendale, CA 92342
Cesar
Job Details: 10/12/2018
REFRIGERATOR FRIGIDAIRE FFHB2740PPBA Complaint no ice tested unit found ice maker compartment not cold enough to make ice ice tray thermistor checking in at 38 degrees to warm to make ice. Found evap frozen over for ice maker not running defrost cycle. Ohmed heater circuit tested good. Ran test on control test flipping from open to close for bymetal determined control reading is wrong routed for control ; ordrng 1 5304502780 (board-main power)
Near Adelanto, CA 92301
Cesar
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Replaced roller tested good
Near Victorville, CA 92392
Cesar
Job Details: 10/12/2018
WASHER WHIRLPOOL WTW7500GW0 Complaint of noise. Tested unit found Screeching sound found its coming from gear case replaced gear case and unit tested good
Near Victorville, CA 92394
Cesar
Job Details: 10/12/2018
WASHER WHIRLPOOL WTW4800BQ found codes for failed latch and long fill. Tested and found lid latch failed attempts to latch but does not move latch over causing unit not to run replaced latch and tested unit again found cold water valve flowing in slowly checked water flow to unit and found good pressure determined cold valve not opening properly replaced lvalve and tested all tested good at this time
Near Victorville, CA 92392
Cesar
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Unit over fills jamming ice maker does not over fill every time can see cubes of different size in the bucket replaced ice maker suspect ice maker keeping valve on for to long ; used 1 W10882923 (ICEMAKER) from stock
Near Camarillo, CA 93010
Jesus
Job Details: 10/12/2018
DISHWASHER WHIRLPOOL WDF520PADM5 Customer states that unit is leaking underneath. Checked unit and found the drain hose leaking. Hose has a small crack in it. Ordered part.; ordrng 1 8269144A (drain hose)
Near Camarillo, CA 93012
Jesus
Job Details: 10/12/2018
WASHER MAYTAG MVWB835DW0 Customer states that jumps time cycle. Per techline replace board and clutch. Tilted unit and removed stator and clutch. Installed new clutch and assembled unit. Removed washplate and calibrated unit. Unit is now working as design.
Near Thousand Oaks, CA 91320
Jesus
Job Details: 10/12/2018
WASHER MAYTAG MVWX655DW0 Customer states that unit is not operating properly. Checked unit and ran diagnostics not error codes. Ran diagnostics and passed. Also customer states that unit gets out of balance. Adjusted right side feet and centered basket. Unit is working as design.
Near Thousand Oaks, CA 91320
Jesus
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL KFIV29PCMS02 "Customer stated that unit is not cooling. Checked unit and placed my thermostat in the freezer and got a 37 degrees temperature. Pulled unit out and checked compressor and fan and compressor very hot. Check unit for any leaks and no leaks found. Per service pointer S71233 replace the freezer evaporator. Ordering parts.; ordrng 1 CD8404 (valve,1/4-6 per pack) and 1 W10276644 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"
Near Thousand Oaks, CA 91320
Jesus
Job Details: 10/12/2018
DRYER WHIRLPOOL WGD72HEDW0 Customer states the unit is not drying. Checked unit and ran cycle on time dry. Ran unit and checked the vent going out to the outside home. And no air is coming out to the duct vent. Removed vent from behind the unit and ran unit. Ran flow meter and passed. Placed vent back and retest and fail. Unit is working as design.Advice customer to get a professional to clean out duct vent.
Near Bakersfield, CA 93312
Allare
Job Details: 10/12/2018
Fixed things.
Near Fresno, CA 93720
Chris
Job Details: 10/12/2018
RANGE WHIRLPOOL WFE540H0ES1 On today’s visit replace left front surface element and also switch. Customer also wanted range leveled out . Everything checks out good range is working like it should. Job completed
Near Fresno, CA 93720
Chris
Job Details: 10/12/2018
REFRIGERATOR KITCHENAID KSSC48FTS04 On return visit today replaced inverter box and main control board and harness. Compressor is now running And all other functions test out good. Did not need the control box so I did not charge obviously the customer for that part.Collected 77.64 Which was the remaining balance. On the initial visit collected $1015. Labor was $400 diagnostics 115 and the other reminder was for the parts.. Job completed
Near Fresno, CA 93720
Chris
Job Details: 10/12/2018
MW OVEN COMBO KITCHENAID KEMS378SWH05 Talked with customer this morning she was saying the fan is not spinning and smelled a burning smell out of the microwave compartment. Told her I would order parts that they’re out of stock item. Also talked about having her call KitchenAid to see maybe if they’ll pay for some parts and labor due to the fact when I was out there I put oven into diagnostics and was receiving Error codes dealing with the appliance management board. She’s going to call KitchenAid today and see if they will somehow warrantee some of that. Besides that I still need to replace these parts and go back out when they come in. When parts come in please get a hold of customer and set up Appointment for me to come out. If KitchenAid okays the other parts and labor she will contact us and let us know. Thanks Chris; ordrng 1 W10838964 (motor-fan) and 1 W10909479 (support)
Near Clovis, CA 93619
Chris
Job Details: 10/12/2018
WASHER WHIRLPOOL WTW5000DW1 Customers issue Is that wash machine is leaking oil from underneath also unit will start and stop on its own even when it’s not in use. Upon arrival I Tried entering wash machine into diagnostics with no luck I couldn’t even get it to start a cycle. I check to make sure I have power coming into the board which I did But none coming out. Obviously I could tell I need to gear case do the oil leaking . Ordering control board and also lid latch and strike.; ordrng 1 W10837741 (lid strike) and 1 W10838613 (lid lock assembly) and 1 W11116590 (cntrl-elec)
Near Clovis, CA 93611
Chris
Job Details: 10/12/2018
DISHWASHER WHIRLPOOL WDF520PADB3 On today’s visit replaced control board and also pump motor assembly. As I was running test noticed top spray arm is not rotating. Ordering new spray arm to return on Tuesday; schdld next appmnt for 10/16 TUE !
Near Riverside, CA 92506
Kevin
Job Details: 10/12/2018
DISHWASHER WHIRLPOOL KUDS02SRBL1 Removed and replaced door seal and dispenser. Unit has worn door hinges and door latch not allowing door to stay closed with new door seal. Unit will now need hinges and door latch. Needs new autho. Ordering parts. Allow 3 job count. ; rqstng P&A on 1 8193830 (latch asy) and 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge) and 1 WP8574157 (strike)
Near Bakersfield, CA 93311
James
Job Details: 10/12/2018
OVEN WHIRLPOOL WOD93EC0AS04 "Removed junction box cover above unit, found L-1 wire nut and wire burnt. Showed customer damage"
Near West Covina, CA 91791
Stephen
Job Details: 10/12/2018
WASHER WHIRLPOOL WTW5840BW0 "Replaced gear case, motor, shifter, capacitor, splutch, belt, tub ring, screw. Ran diagnostics. No error codes. Ran calibration, auto test cycle-passed. Fills, agitates, drains, rinses, spins properly. Advised to use less detergent. Complete."
Near Bakersfield, CA 93311
James
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced listed parts Tested ok
Near Bakersfield, CA 93313
James
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Defrosted fresh food evaporator and replaced listed part Tested ok
Near West Covina, CA 91790
Stephen
Job Details: 10/12/2018
WASHER WHIRLPOOL WFW75HEFW0 "Ran diagnostics. Had SUD error code. Cleared error code. Ran quick cycle. Fills, washes, drains, rinses, dispenses, & spins properly. Door bellows is working properly. Advised to use good quality HE detergent “1” level on he liquid detergent cap. Complete."
Near Baldwin Park, CA 91706
Stephen
Job Details: 10/12/2018
WASHER MAYTAG MVWC565FW0 "Ran diagnostics. Had f0e5 error code. Cleared error code. Found worn lid strike, lid lock. Replaced lid strike, lid lock. Tested rinse & spin with small load. Fills, agitates, drains, rinses, & spins properly. Advised to use less detergent ( “1” level on HE liquid detergent cap ). Unit is working as designed. Picked up lid strike locally. Complete."
Near El Monte, CA 91732
Stephen
Job Details: 10/12/2018
DISHWASHER IKEA IUD8010DS2 "Not a recall. Ran diagnostics- OK.Found no rinse aid in dispenser, DW tab still in wrapper. Instructed customer dishes WILL NOT DRY with out rinse aid in dispenser. DW tabs must be unwrapped before using. Fills, washes, drains, rinses, dries properly. Must purge hot water before starting DW. Complete."
Near Baldwin Park, CA 91706
Stephen
Job Details: 10/12/2018
WASH/DRY COMBO WHIRLPOOL LTG5243DQC "Found siphon break leaking( washer ). Needs cap, siphon break.; ordrng 1 WP356363 (siphon) and 1 WP356471 (cap)"
Near El Monte, CA 91732
Stephen
Job Details: 10/12/2018
RANGE WHIRLPOOL WFG515S0ES1 "Found LF, RF burners are not lgniting properly. Needs burner cap kit per tech line.; ordrng 1 W10881749 (cap-burner)"
Near Thousand Oaks, CA 91320
Jesus
Job Details: 10/12/2018
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer states that unit is not cooling properly. Checked unit and found the unit not dropping lower than 45 degrees. Removed drawers and evaporator cover. Removed harness and spliced thermistor wires. Installed new thermistor and shrink tube wires. Ran test 4 and passed assembled unit. Unit is now working as design.
Near Temple City, CA 91780
Stephen
Job Details: 10/12/2018
REFRIGERATOR KITCHENAID KUDR204EPA00 Found defrost drain blocked. ( drain trap too tight ). Adjusted drain trap. Tested ok. Unit is cooling properly at this time. Complete.
Near Oxnard, CA 93033
Jesus
Job Details: 10/12/2018
WASHER WHIRLPOOL WTW4950HW0 Customer states that the unit is making that noise. Checked you in and around a gnostics found error code. Ran a automatic diagnostics and passed. Ran a manual test and advise customer of so because it’s which can lead to other issues. Adjusted the left side of the feet on the unit to center the basket. Re-ran diagnostics and passed. Unit is working on designF0-E5. Off balance load
Near Hesperia, CA 92345
Cesar
Job Details: 10/12/2018
OVEN WHIRLPOOL WFG770H0FZ0 Replaced parts tested unit did not work contacted tech line and as they picked up the phone the unit started to work and has worked consistently since then File 7723178539
Near Oxnard, CA 93030
Jesus
Job Details: 10/12/2018
WASHER WHIRLPOOL WTW4850HW0 Customer states that unit is making a noise. Checked unit and ran diagnostics no error codes. Diagnostics passed and tested unit manually. Customer states that agitation noise is to loud. Unit is working as design.
Near Los Angeles, CA 91307
Michael
Job Details: 10/12/2018
OVEN WHIRLPOOL JMW2430DP02 Contractor that is responsible for the damages to unit is harassing tech while he works. Tech is trying to perform repair but the contractor demands to know how much to pay so he can leave the premise. Cx paid full total by card.Tech removed door and rear liner panel. Removed and replaced inner door panel and glass. Replaced oven door seal and SS toe plate. Door sits as designed on unit with no issues or blemishes. Tech removed a lot of packing materials from unit nad turned lower oven to preheat. Lower oven functions as intended. Tech shut unit off and explained situation to lead worker of construction crew. Job complete
Near Bakersfield, CA 93306
Dane
Job Details: 10/12/2018
REFRIGERATOR JENN-AIR JSC23C9EEM00 Customer had lost cool and fresh food. Found fresh food evaporator not going into defrost. Unit needs new fresh food thermostat evaporator thermostat and control board and fan; ordrng 1 W10316760 (thermistor) and 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) and 1 WPW10743957 (cntrl-elec)
Near Los Angeles, CA 91311
Billy J.
Job Details: 10/12/2018
DISHWASHER WHIRLPOOL WDT910SAYH2 Apon arrival cx stated unit never drained since last visit but he cancelled his service apon arrival checked hosed they were clear checked air gap it was clear unit installed correctly only think I can recommend is drain pump got damaged WPW10348269 removed and replaced drain pump job complete; ordrng 1 WPW10348269 (drain pump)