Near La Verne, CA 91750
Tyler
Job Details: 10/16/2018
REFIRGERATOR KITCHEN AID KSSC42QTS02 "Customer stated that unit stopped cooling. Compressor and fans are not running. Control board is clicking. Ordering main control board kit per service pointer. Needs double labor authorization to pull unit out to replace board.; rqstng P&A on 1 W10789107 (cntrl-elec), 249.50"
Near Los Angeles, CA 91304
Kenneth
Job Details: 10/16/2018
DISHWASHER KITCHENAID KDTM404ESS3 Customer informed me of unit not drying very well. Tested unit through diagnostic and found heater properly working. Informed customer that unit will not dry well on express wash. Without selecting the dry cycle. Replaced soap dispenser due to rinse aid leaking. Tested. Customer approves all functions. No dents dings or blemishes on or around unit caused by technician.
Near Bakersfield, CA 93314
Mitch
Job Details: 10/16/2018
REFIRGERATOR GE ZISS480DRAS Upon arrival customer stated unit is not dispensing ice gets stuck in chute. Inspected unit Found chute full of ice. Used steamer to remove ice from chute. Tested ice maker and found chute door is not opening tried to open chute door manually and chute door would not open solenoid is bad found funnel is broken ordering funnel solenoid and door recess. Customer paid $115.00 service fee $152.05 parts $11.40 tax and $60.00 labor total paid in full $338.45 via cc ; ordrng 1 WR17X11267 (funnel ice display) and 1 WR17X11653 (door recess asm) and 1 WR62X10055 (solenoid asm)
Near Los Angeles, CA 91311
Billy J.
Job Details: 10/16/2018
WASHER MAYTAG MVWB955FW1 Apon arrival unit was giving f5 error codes removed and replaced shorted / cracked lid latch retested job complete old latch was shorting out control ran diognosis and all functions now operate as desighned
Near Rialto, CA 92376
Tyler
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Customer stated unit frosting and light not working in freezer. Found door not sealing. Heat treated door seal. Ordering LED light and rocker switch in stock.; ordrng 1 WP2321285 (switch) and 1 WPW10515057 (light)
Near Moreno Valley, CA 92557
Kevin
Job Details: 10/16/2018
OVEN WHIRLPOOL WOD93EC7AS05 "Unit chipping porcelain off on the lower oven in the front. There is an autho covering complaint. I called tech line, sr#7723202477 they said with the size of the chips that the unit is not repairable and submitted unit for replacement review. Instructed customer whirlpool will be contacting them within 4 business days."
Near Nipomo, CA 93444
James
Job Details: 10/16/2018
DRYER AMANA NGD4655EW2 Could not free bound blower wheel from motor shaft due to possible miss threading. Ordering new motor. Will return 10-18 to install. ; ordrng 1 279827 (motor!dryer)
Near Santa Clarita, CA 91351
Billy J.
Job Details: 10/16/2018
WASHER MAYTAG MVWB835DW3 Apon arrival cx stated there washer was leaking I checked unit for error codes and there was non I ran unit threw automatic diognosis 3 times not one leak not one drop of water I Manila’s filled and drained unit over and over not one drop of water instructed cx to get drain snaked all functions working as desighned job complet
Near Bakersfield, CA 93312
Jim
Job Details: 10/16/2018
ICE MAKER KITCHEN AID KUIS15NNZB0 Replaced sensor and thermistor. Unit tested ok
Near Bakersfield, CA 93312
Jim
Job Details: 10/16/2018
REFRIGERATOR KITCHENAID KBFN506ESS01 Replaced upper door cam parts unit tested ok
Near Los Angeles, CA 91405
Raymond
Job Details: 10/16/2018
REFIRGERATOR WHIRLPOOL WRX988SIBM01 Upon arrival unit had frosted evap. Unit needs fan and harness.; ordrng 1 W11032800 (motor-evap)
Near Bakersfield, CA 93308
Dane
Job Details: 10/16/2018
RANGE FRIGIDAIRE LGGF3046TFA Removed and replaced valves and tested unit. Unit functions normal now
Near Port Hueneme, CA 93041
Jesus
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Customer states that unit is not cooling in the fresh food section. Checked unit and found the return duct port iced up. Also the type of frost accumulated in the freezer section it seem like the door was left open. Removed tower, rack and evaporator cover. Defrosted ice with steamer. Assembled unit and ordered part.805-407-6478 primary cell number; ordrng 1 W10916494 (blade-fan)"
Near Bakersfield, CA 93311
Mitch
Job Details: 10/16/2018
WASHER WHIRLPOOL WTW5800SW0 Upon arrival I removed front panel to access tub and gearcase. removed and replaced gear case clutch seal gasket tub was not needed due to gasket causing the water to drip I thought it could have been a cracked tub. Reinstalled front panel and tested unit unit is no longer leaking. Unit is washing draining and spinning unit is functioning normal at this time of service.
Near Port Hueneme, CA 93041
Jesus
Job Details: 10/16/2018
M/W OTR WHIRLPOOL WMH32519HZ1 Customer states that unit display goes out. Checked unit and tested. After 5 minutes the display turned off and comes back on when door is open. For customer she states that unit display doesn’t come back on at all but she can hear the beep sound. Ordered parts.; ordrng 1 W11123955 (cntrl-elec) and 1 W11184551 (PANEL-CNTRL )
Near Bakersfield, CA 93312
Mitch
Job Details: 10/16/2018
DISHWASHER MAYTAG MVWX655DW1 Upon arrival customer stated wash plate does not work husband keeps tightening down but is now washing just spins. Inspected unit and found washplate spinning freely. Removed washplate and found no teeth in washplate to grab onto drive shaft unit has bad washplate I removed and replaced washplate and tested unit unit is now washing and functioning as designed.
Near Fontana, CA 92336
Tyler
Job Details: 10/16/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated that the heated dry function is not working. Ran unit through diagnostics and tested heater circuit. Heater is working. Instructed customer on running sink before start and change soap and crack door open after unit is done to allow air to keep dishes dry. All works good at this time.
Near Fontana, CA 92336
Tyler
Job Details: 10/16/2018
M/W OTR KITCHENAID KHMS2056SSS2 Customer stated that display turns on and off by itself. Quoted customer to replace door with whirlpool paying service call and labor. Customer declined repair. Bill out for service call to whirlpool.
Near Yucaipa, CA 92399
Tyler
Job Details: 10/16/2018
DISHWASHER KITCHENAID KDFE204ESS2 Customer stated that dishwasher is not running. Found wash pump has voltage but is not working. Removed and replaced wash pump assembly tested all works good at this time.
Near Bakersfield, CA 93308
Dane
Job Details: 10/16/2018
REFRIGERATOR FRIGIDAIRE FFHI2032TE Removed and replaced fan motor and tested unit. Unit functions normal now
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Sealed system related problem, evaporator with an ice ball. See pictures. Allow (5) counts to do this job. **NOTE** Send technician that performance sealed system.; ordrng 1 876765 (mtg kit) and 1 W10309988 (compressor) and 1 W11179385 (FILTER DRYER ) and 1 WP2188822 (evaporator)"
Near Los Angeles, CA 91405
Raymond
Job Details: 10/16/2018
WASHER MAYTAG MVWC565FW0 Replaced motor and control. Tested unit. Unit functions as designed.
Near Madera, CA 93637
Irvin
Job Details: 10/16/2018
WASHER WHIRLPOOL WTW7300DW2 PARTS ID WAITING ON DISPATCH; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10811956 (GEARCASE) and 1 W11130359 (suspension)
Near Camarillo, CA 93012
Aaron
Job Details: 10/16/2018
REFRIGERATOR KITCHENAID KFCS22EVBL0 "Unit is intermittently cooling tested unit compressor relay it failed gave est to replace relay asm total to repair 281.92 mr approved replaced tested compressor it passed at this time paid in full cardPt $71.55 tax 5.37 trip charge $115.00 labor 90.00 totaling $281.92; used 1 8201786 (START DEVICE,COMBO) from stock"
Near Los Angeles, CA 91326
Kenneth
Job Details: 10/16/2018
MICROWAVE KITCHENAID KOCE507EWH06 Fully install unit and tested unit. Unit is working properly. Customer approves function at this time.
Near Santa Clarita, CA 91355
Billy J.
Job Details: 10/16/2018
OVEN KITCHENAID KFGD500ESS04 Apon arrival removed and replaced office retested job complete
Near Santa Clarita, CA 91355
Billy J.
Job Details: 10/16/2018
REFIRGERATOR KITCHENAID KRFC302ESS00 Broken mullion sced Tuesday cx request afternoon W11177238; ordrng 1 MULLION (MILLION)
Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details: 10/16/2018
FREEZER WHIRLPOOL WRF757SDEM00 Upon arrival I noticed door was sitting a little to far left. On the right side there was a 1/4 inch had allowing air inside of cabinet creating ice. Removed door and drawers found bar was knocked off tracked re installed all parts and informed cx that if they don’t start seeing ice then give us a call. Ice maker harvested and filled with water. All thermistors are testing good. Unit is now functioning as designed.
Near Madera, CA 93638
Irvin
Job Details: 10/16/2018
WASHER MAYTAG MVWB835DW3 "CX says the unit is not aggitating. When it does it moves slowly. Checked error codes found one code, F0/E3-over loaded. Cleared code and ran components, all components are operational. CX INSTRUCT ON UNIT FEATURES AND HOW IT OPERATES. DEMONSTRATED THE LOADING OF THE UNIT AND SOAP LOADING. LOADED UNIT WITH. LOTHES, ALLOWED TO GO TO FILL AND WASH THRU DRY AGITATION. ALL OPS NORMAL."
Near Bakersfield, CA 93304
Mitch
Job Details: 10/16/2018
WASHER WHIRLPOOL WTW5000DW1 Upon arrival customer stated unit is not draining all the time has already drained water due to customer leaving unit unplugged for a day then plugged back in and unit drained. Tested unit in diagnostic mode unit coded F0E2 over suds and F9E1 long drain. Tested unit in normal test cycle unit filled agitated drained and span removed impeller found a few coins stuck in between agitator and drum I removed impeller and removed coins which could possibly cause the long drain. Also found customer using non he powder detergent and baking soda next to unit. informed customer to use liquid HE detergent will help prevent unit from over suds condition. I reinstalled impeller and recalibrated unit and Tested unit in normal test cycle unit filled agitated drained and span unit is now functioning normal at this time of service.
Near Los Angeles, CA 90049
Isidore
Job Details: 10/15/2018
WASHER WHIRLPOOL WFW92HEFW0 "Found and washer dispenser cartridge not dispensing properly, had blockage causing dispenser not to dispense detergent. Cleared /washed out, old detergent refilled when cartridge was dispensing letting detergent pass through again. Test operation ok at this time."
Near Bakersfield, CA 93313
Mitch
Job Details: 10/15/2018
REFRIGERATOR FRIGIDAIRE FGSS2635TF0 Upon arrival customer stated unit is not dispensing cubed ice. I tested unit and unit is dispensing crushed on cubed. Inspected unit and found ice stuck in between ice flap in container not allowing door to open to dispense cubed ice. I removed obstruction and tested unit unit is now dispensing cubed ice unit is functioning as designed .
Near Bakersfield, CA 93314
Jim
Job Details: 10/15/2018
REFRIGERATOR FRIGIDAIRE EW23BC71ISB Replaced defective ice maker; used 1 243297606 (ICE MAKER) from stock
Near Clovis, CA 93619
Chris
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Customers issue they were hearing a noise coming from refrigerator. Pun arrival cycled compressor on was able to duplicate noise old refrigerator out found copper line was vibrating against bottom pan. Bent Copper line so it was no longer vibrating against the metal. Put refrigerator back into position adjusted legs. Job complete
Near Los Angeles, CA 91306
Kenneth
Job Details: 10/15/2018
WASHER MAYTAG MVWB725BW0 Found unit really loud during spin. Found unit with a bad bearing. Replaced bearing wi5 Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician
Near Bakersfield, CA 93314
Jim
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KFIS27CXWH2 Bad ice maker. Declined repair
Near Bakersfield, CA 93312
Jim
Job Details: 10/15/2018
WASHER MAYTAG MHWE450WW01 Replaced Leakey drain pump
Near Los Angeles, CA 91311
Michael
Job Details: 10/15/2018
ICEMAKER KITCHENAID KUIC18PNXS3 "Removed water valve, installed new smart valve.Unit powered on and now operates as normal. Collected $80 labor by card job complete"
Near Santa Clarita, CA 91351
Billy J.
Job Details: 10/15/2018
WASHER MAYTAG MVWX655DW1 Apon arrival removed and replaced parts listed retested job complete cx is happy with repair
Near Santa Clarita, CA 91351
Billy J.
Job Details: 10/15/2018
OVEN WHIRLPOOL WGG745S0FS02 Apon arrival cx stated that bake or broil don’t work in either oven top or bottom I tested Tom burners and unit has gas hooked up to unit. All igniters glow but no smell of gas and no ignition unit saftey switch was still shut off turned gas saftey switch on retested unit now works as desighned cx has half the floor in under the oven gone so it tilts the oven where u can not reinstall oven referee cx back to installer unit operates as desighned but flooring is about 3/4 of an inch in difference leaving unit pulled out cx floor is to messed up job com
Near East Los Angeles, CA 90022
Francisco
Job Details: 10/15/2018
WASHER MAYTAG MVWC200XW2 "Removed and replaced part listed, tested ops unit working as intended."
Near Los Angeles, CA 90042
Francisco
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRS322FDAM01 "Checked unit found ffc light flickering. Found loose connector to light adjusted connection light functions. Informed cx that if it does it again she’d have to replace light. It retails for $210 she is aware. Also found a frozen fill cup on her ice maker, removed obstruction tested ops it is now working as designed. Collected service call fee and labor."
Near South Pasadena, CA 91030
Francisco
Job Details: 10/15/2018
REFIRGERATOR WHIRLPOOL WRF540CWHZ01 "Removed and replaced parts listed, tested ops no leaks and unit functions as intended."
Near Pasadena, CA 91104
Bryan Dunn-Wilson
Job Details: 10/15/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Removed and replaced inlet valve. Tested unit. Unit is functioning as designed. Cx approves repair. No dents dings or leaks.
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KSSC48QVS02 Unit did not need motor and chute. Removed ice bin and found that auger rod was disconnected from motor at the bottom. Removed motor cleared all ice build up. Removed rod and reestablished proper position. Unit is now dispensing ice. Cx approves repair at this time. No dents dings or scratches caused by tech.
Near South Pasadena, CA 91030
Bryan Dunn-Wilson
Job Details: 10/15/2018
WASHER MAYTAG MVWX655DW1 Cx states that unit is not giving enough water. Tested unit in diagnostics. Unit showed no error codes and functioned as designed. Toggles both cold and hot valves in manual mode. All components are operating as designed. Referred cx to pages three of the wash and care guide explaining water levels. Cx is still unhappy and asking if she could add water with her water hose. I explained to cx that I do not recommend doing that and to contact whirlpool and explain that she is unhappy. No dents dings or scratches caused by tech.
Near Santa Maria, CA 93455
James
Job Details: 10/15/2018
MICROWAVE WHIRLPOOL WMH31017HZ0 "Replaced interlocks and switches. Unit now functioning as intended. No dents, dings, or blemishes on or around unit."
Near Santa Maria, CA 93455
James
Job Details: 10/15/2018
DRYER WHIRLPOOL WED4616FW0 "Replaced door handle and customer approves. No dents, dings, or blemishes on or around unit caused by tech."
Near Ripon, CA 95366
William
Job Details: 10/15/2018
WASHER MAYTAG MVWB850YG1 "Removed bleach dispenser tray, checked for clogs, cleaned out tray, instructed cx that some water will remain in dispenser tray when used by design."
Near Waterford, CA 95386
William
Job Details: 10/15/2018
DRYER WHIRLPOOL WED75HEFW0 "Replaced element & thermo cutoff , ran dryer cycle, tested ok, instructed cx to clean dryer vents in home."
Near Burbank, CA 91504
Raymond
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KSSS42QMW02 "Upon arrival unit was not cooling. Found oil in drain pan from hairline fractures drawing moisture into sealed system. Unit needs sealed system parts. Quoted cx for job, Cx wants parts from WP but does not want ARS to install. Collected 115 cash for diagnostic. Needs following partsWP2316878W10508992WP2306093W10841139."
Near Glendale, CA 91214
Bryan Dunn-Wilson
Job Details: 10/15/2018
DRYER MAYTAG MGDB835DW4 Cx states check lint light comes on and unit stops cycling. Checked lint return outside and found no air flow. Removed vents return found cx has screen installed on outside return. Informed cx that the screen is not allowing proper air flow. Cleared all debris. Unit is now functioning as designed
Near Glendale, CA 91205
Raymond
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Upon arrival unit would freeze food in RC. Found RC temps at 33F and FC at -5F. Reset temps back to factory recommended. Tested unit unit functions as designed.
Near Los Angeles, CA 91401
Raymond
Job Details: 10/15/2018
WASHER WHIRLPOOL WTW7300DW0 "Replaced control, tub, basket,washplate gearcase and nut. Tested unit. Unit functions as designed."
Near Agoura Hills, CA 91301
Jesus
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer states that unit is not cooling. Checked unit and ran test 4 compressor not turning. Unplugged unit and tested inverter. Found the inverter bad voltage in 118 vac feedback voltage 3.47 vdc. Checked compressor and ohms out good. Ordering part. Pulled unit out and removed inverter. Installed new inverter and assembled unit. Ran test 4 and it passed. Unit is now working as design.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Customer is going to call her home warranty for further repairs.
Near Agoura Hills, CA 91301
Jesus
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Customer states that unit door are separating. Checked unit and the top of both door liners are separated. Ordered parts. Removed doors and installed new doors removed handles and installed on new door. Unit is now working as design.
Near Agoura Hills, CA 91301
Jesus
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL GX2FHDXVB04 Customer states that the unit is not cooling in the fridge food section. Check unit and found the evaporator Iced over on the freezer side. Remove door drawers and evaporator cover. Defrosted all the ice with steamer and replaced thermistor. Assembled unit and tested. Customer paid for labor and call $205.00 per credit card. Unit is working as design.
Near Calabasas, CA 91302
Jesus
Job Details: 10/15/2018
COOKTOP KITCHEN AID KCED600GSS00 Customer state that unit cooktop cracked wafted she turn it on. Checked unit and on the right rear area their is crack. Ordered part. Separated blower and raised unit. Removed screws around cooktop and lifted. Installed new cooktop and assembled unit. Powered unit back on and tested all burners. Unit is now working as design.
Near Arroyo Grande, CA 93420
James
Job Details: 10/15/2018
WASHER MAYTAG MHW7000AW0 "Found unit not draining due to clogged drain pump and plugged weep holes. Cleared both and tested unit. Unit now functions as intended. No dents, dings, or blemishes on or around unit caused by tech."
Near Palmdale, CA 93552
Patrick
Job Details: 10/15/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Removed and replaced parts tested unit. All ops checked good
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 10/15/2018
WASHER MAYTAG MVWC360AW0 Replaced Lid lock and strike. Tested ok.
Near Westlake Village, CA 91361
Hector Zuleta
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL GX5FHDXVQ00 Replaced both fresh food door gaskets. Tested ok.
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 10/15/2018
WASHER WHIRLPOOL WTW5000DW0 Replaced hub drive and wash plate. Tested ok.
Near Hesperia, CA 92345
Cesar
Job Details: 10/15/2018
WASHER MAYTAG WTW8500DC0 Complaint of residue on clothing per pointer W11042572 replaced control also complaint of unit not locking tested unit found failed lid latch replaced latch tested good
Near Apple Valley, CA 92308
Cesar
Job Details: 10/15/2018
DRYER WHIRLPOOL WGD8000DW0 Complaint unit not heating tested unit found ignitor ohm reading open determined failed ignitor replaced and tested unit all tested good ; used 1 279311 (IGNITOR KIT & BRACKE) from stock
Near Apple Valley, CA 92307
Cesar
Job Details: 10/15/2018
WASHER WHIRLPOOL WTW5000DW1 Replaced failed components tested unit all tested good at this time
Near Adelanto, CA 92301
Cesar
Job Details: 10/15/2018
DRYER MAYTAG MGDB835DW3 Complaint no heat found thermal cut off ohm open cutting of power to ignitor replaced and unit tested good ; used 1 WP8573713 (CUTOFF) from stock
Near Apple Valley, CA 92307
Cesar
Job Details: 10/15/2018
WASHER MAYTAG MVWB835DW3 Replaced gear case tested good
Near San Dimas, CA 91773
Tyler
Job Details: 10/15/2018
DRYER MAYTAG MGDX655DW2 Customer stated that unit is making a rattling noise when running. Found front motor bracket was not installed on motor. Reinstalled and tested all works good at this time.
Near West Covina, CA 91790
Stephen
Job Details: 10/15/2018
DISHWASHER AMANA ADB1400AGW1 "Ran diagnostics. No error codes found. Pre-ID parts were not needed. Ran service diagnostics cycle. Fills, washes, drains, rinses, dries properly. Instructed customer pauses during cycle are normal. Advised customer to install air gap. Complete."
Near La Puente, CA 91746
Stephen
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Replaced FC door gasket, grille,FC light switch. Sealed cabinet/ liner with RTV sealant. RC damper is working properly. Advised to leave FC door closed 6 hours. Unit is cooling properly at this time. Complete."
Near Baldwin Park, CA 91706
Stephen
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Hinge was returned 10/10/18. Ice maker is working properly. Replaced FC light switch. FC light is working properly. Unit is cooling properly at this time. Complete.
Near Azusa, CA 91702
Stephen
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KRFC302ESS00 Not a recall.SR # 7723187767. Called tech -line. Per tech line FC door is designed to be pulled from the center only. I witnessed customer pulled door from left side. Unit is working as designed.
Near Yucaipa, CA 92399
Kevin
Job Details: 10/15/2018
WASHER WHIRLPOOL WTW4816FW2 "Unit making loud noise during agitation. Found gearcase slipping gears when trying to agitate. Failed gearcase. Removed and replaced gearcase, cam and belt. Tested unit. All tests good."
Near Azusa, CA 91702
Stephen
Job Details: 10/15/2018
DISHWASHER WHIRLPOOL WDF760SADM1 "Found air gap plugged with debris. Instructed customer to clean/ check air gap 2 times a year, clean filters every 3 months. Water heater temp is too low. DW is working properly at this time. Complete."
Near Azusa, CA 91702
Stephen
Job Details: 10/15/2018
WASHER WHIRLPOOL WTW4800BQ0 "Replaced splutch, shifter, drain pump, lid lock. Cleared error codes. Ran calibration, auto test cycle - passed. Tested normal wash. Fills, agitates, drains, rinses,& spins properly. Complete."
Near Los Angeles, CA 91326
Michael
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KRSC503ESS01 "Installed fresh food door onto unit. Door seals nicely. Leveled doors best possible with cx wooden floors. Unit ops are normal. Cx wants KitchenAid badge on door which was not provided with door.Name plate W10839793 is unavailable from Marcone.Spoke with DS. Completing ticket out, create new ticket and mail nameplate badge to cx home address. Job complete."
Near Malibu, CA 90265
Jesus
Job Details: 10/15/2018
WASHER WHIRLPOOL WFW94HEAC0 Customer didn’t need unit service he is going to replace it. He needed dryer checked.
Near Simi Valley, CA 93065
Aaron
Job Details: 10/15/2018
M/W OTR WHIRLPOOL WMH31017HW2 Replaced the sensor tested ops normal at this time
Near Bakersfield, CA 93307
Dane
Job Details: 10/15/2018
DRYER WHIRLPOOL WGD4815EW2 Upon arrival unit would not heat. Found all safeties and fuses checked OK. Got 120 V going to igniter but igniter would not blow. Removed and replaced igniter and tested unit. Unit functions normal now; used 1 279311 (IGNITOR KIT & BRACKE) from stock
Near Bakersfield, CA 93313
Dane
Job Details: 10/15/2018
WASHER WHIRLPOOL WTW8800YC Cx did not want to pay a service call then part and labor on top of that. He said he was going to call someone cheaper.
Near Bakersfield, CA 93306
Dane
Job Details: 10/15/2018
REFRIGERATOR KITCHEN AID KFIV29PCMS01 Evacuate and charge removed and replaced compressor and fresh food evaporator and freezer evaporator fan. Re-charged and tested unit. Unit functions normal. Please bill fan and harness to Warren Tech.BILL WHIRLPOOL FOR SEALED SYSTEM PARTS AND DOUBLE SEALED SYSTEM LABOR
Near Fresno, CA 93704
Irvin
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 "Removed all fresh food shelfs, and evap cover. Completed depicting the evap coils. Installed all parts. Installed all shelving. All ops normal. Allow 12-24 hrs for temps to balance."
Near Stevenson Ranch, CA 91381
Billy J.
Job Details: 10/15/2018
WASHER MAYTAG MVWB750WQ0 W10536347 apon arrival removed and replaced drain pump retested no leaks dings or scratches at this time job complete unit is draining as deaighned
Near Bakersfield, CA 93309
James
Job Details: 10/15/2018
ELECTRIC RANGE ROPER FEP310VQ0 Reinstalled right front switch that had fallen thru control panel Tested ok
Near Bakersfield, CA 93305
Dane
Job Details: 10/15/2018
REFRIGERATOR FRIGIDAIRE LGHT2046QF1 Removed and replaced heater and tested unit. Unit functions normal now
Near Los Angeles, CA 91303
Michael
Job Details: 10/15/2018
WASHER MAYTAG MVWB865GW0 Removed top panel to access inlet valve. Removed and replaced housing and water valve.Ran unit through auto service and unit passed with no issues. Unit no longer leaks and ops as intended job complete
Near Los Angeles, CA 91325
Michael
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KRFC300ESS01 "Repeat issue for cx. Tech found out unit is under extended warranty, advised cx to contact insurance provider and obtain authorization code for repair and to reschedule the call with ARS. unit needs a freezer door gasket."
Near Hilmar, CA 95324
James Ramsey
Job Details: 10/15/2018
FREEZER WHIRLPOOL WRX735SDHV00 R&R door. Unit working properly
Near Atwater, CA 95301
James Ramsey
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 R&R parts. Unit working properly
Near Riverbank, CA 95367
William
Job Details: 10/15/2018
REFRIGERATOR MAYTAG PTB2154GRW "Replaced FF door gasket, formed gasket with blow dryer, instructed cx on gasket training, removed ice buildup & clogged drain at thermostat assy. Housing, u it operating as designed."
Near Riverbank, CA 95367
William
Job Details: 10/15/2018
DRYER WHIRLPOOL WED7500GW0 "Instructed cx of damage to unit, Found unit smashed in at front panel with burner assy detached from exhaust housing. Cx returning unit to appliance liquidators. Unit purchased as is damaged. Took pics of damage."
Near Los Angeles, CA 91343
Michael
Job Details: 10/15/2018
WASHER WHIRLPOOL WTW4815EW1 "Cx agrees to service fee.Cx states they can hear water in base of unit and cannot get it to drain, also unit smells.Tech found no faults in control ran unit through auto service and found unit passed with flying colors. Explained water that they hear is needed to balance unit during operation and will never drain or leak and is normal. Advised cx to use afresh tablets and run unit to sanitize. Unit ops as intended with no issues.Collected $115service fee by check #1966"
Near Los Angeles, CA 91343
Michael
Job Details: 10/15/2018
WASHER MAYTAG MVWC415EW2 F7e6- motor faultF8E1 - long fill no fillCx states can hear noise when tubspins.Tech spun drum nd can hear plastic rubbing. Removed lower pulley and found damaged cam kit. Removed and replaced with new cam kit.Unit ops as intended. Slight sound heard. Advised cx to use unit and if noise does not clear up then will replace gear case. It no typical gear case noises are heard by tech at this time. Unit ops as intended job complete
Near Riverside, CA 92508
Kevin
Job Details: 10/15/2018
WASHER WHIRLPOOL ALW880QAW Cancel call. Service call was set up on a different washer. Customer to call their insurance company.
Near Riverside, CA 92505
Kevin
Job Details: 10/15/2018
WASHER MAYTAG MVWX655DW0 Unit not draining. I removed console and found voltage coming from main control to pump. I went down to pump and found the brown wire had broke at connector at pump. I spliced new connector onto wire and reattached to pump. Tested unit. All tests good.
Near Riverside, CA 92503
Kevin
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRF736SDAW14 "When customer was dispensing ice, the auger in ice bucket broke and put a hole in the side of the bucket causing cubes to fall out and on the floor. I removed and replaced ice bucket. Tested unit. All tests good."
Near Riverside, CA 92503
Kevin
Job Details: 10/15/2018
WASHER WHIRLPOOL WFW9151YW00 Unit not spinning loads out. I found unit getting stuck in off balance load condition. I tested shocks and found them to be worn out. I removed and replaced shocks. Tested unit with load of towels. All tests good.
Near Perris, CA 92570
Kevin
Job Details: 10/15/2018
WASHER MAYTAG MVWC565FW0 Unit not agitating. I put unit into diagnostic and found actuator not turning into agitation and getting stuck on spin. I removed and replaced actuator. Tested unit. All tests good. ; used 1 W10913953 (ACTUATOR) from stock