Near Modesto, CA 95357
William
Job Details: 10/04/2018
whirlpool refrigerator WRX735SDBM04 Found ac cord plug on very loose set of outlets, checked dispenser button for sticking, instructed cx to repair house wiring. Took pictures of plug, Ordered water dispenser button assy. customer base water turned on to fridge.; ordrng 1 WPW10353848 (pad), Replaced water button pad on dispenser, tested water dispenser function several times, tested ok, unit operating as designed. customer did not repair outlets at wall.; Job Complete
Near Ripon, CA 95366
William
Job Details: 10/04/2018
whirlpool washer WED4800BQ1 Found element open, Replaced element, checked dryer vent to wall. Instructed customer to clean out dryer vent in home, dryer operating as designed.; Job completed.
Near Ripon, CA 95366
William
Job Details: 10/04/2018
whirlpool washer WED4800BQ1 Found element open, Replaced element, checked dryer vent to wall. Instructed customer to clean out dryer vent in home, dryer operating as designed.; Job completed.
Near Manteca, CA 95337
William
Job Details: 10/04/2018
maytag washer MVWX655DW0 F7E1, ran self diagnostics, Found stripped hub assy, ordered hub assy.; ordrng 1 W10528947 (drive hub kit) Replace drive hub assy, recaled, ran self diagnostics, ran spin test, tested ok; Job Complete.
Near Manteca, CA 95337
William
Job Details: 10/04/2018
maytag washer MVWX655DW0 F7E1, ran self diagnostics, Found stripped hub assy, ordered hub assy.; ordrng 1 W10528947 (drive hub kit) Replace drive hub assy, recaled, ran self diagnostics, ran spin test, tested ok; Job Complete.
Near Moreno Valley, CA 92551
Kevin
Job Details: 10/04/2018
WHIRLPOOL DISHWASHER WDT710PAHZ1 Dispenser door not staying shut. Found failed dispenser assy. Removed and replaced dispenser. Tested unit. All tests good. ; Job Complete.
Near Moreno Valley, CA 92551
Kevin
Job Details: 10/04/2018
WHIRLPOOL DISHWASHER WDT710PAHZ1 Dispenser door not staying shut. Found failed dispenser assy. Removed and replaced dispenser. Tested unit. All tests good. ; Job Complete.
Near Riverside, CA 92503
Kevin
Job Details: 10/04/2018
whirlpool washer WTW8000BW0 Customer stated unit not finishing cycle. I found that the hinges and hinge springs have failed which is causing lid not to close properly and giving error codes for lid lock fault. Also found damage to lid lock. Removed and replaced lid lock and hinges. Tested unit. All tests good. ; Job complete.
Near Riverside, CA 92503
Kevin
Job Details: 10/04/2018
whirlpool dryer MGDC215EW Unit taking a long time to dry. I tested dryer. Dryer is testing good. Instruct customer on having vents cleaned. All tests good. ; Job completed.
Near Riverside, CA 92503
Kevin
Job Details: 10/04/2018
whirlpool dryer MGDC215EW Unit taking a long time to dry. I tested dryer. Dryer is testing good. Instruct customer on having vents cleaned. All tests good. ; Job completed.
Near Riverside, CA 92503
Kevin
Job Details: 10/04/2018
whirlpool washer WTW7000DW0 Customer stated unit is not finishing spin cycle. I ran test cycle and found unit making noise in spin. I removed rotor and found lock ring had come off causing slider to drop down. I fixed lock ring and tested unit. All tests good. ; Job completed.
Near Riverside, CA 92503
Kevin
Job Details: 10/04/2018
whirlpool washer WTW7000DW0 Customer stated unit is not finishing spin cycle. I ran test cycle and found unit making noise in spin. I removed rotor and found lock ring had come off causing slider to drop down. I fixed lock ring and tested unit. All tests good. ; Job completed.
Near Riverside, CA 92506
Kevin
Job Details: 10/04/2018
maytag refrigerator MFF2558VEM10 Unit leaking from freezer. I found defrost drain pan frozen over and defrost water is leaking. Found failed drain tube causing back up. I removed and replaced drain tube. All tests good. ; Job Complete.
Near Riverside, CA 92506
Kevin
Job Details: 10/04/2018
maytag refrigerator MFF2558VEM10 Unit leaking from freezer. I found defrost drain pan frozen over and defrost water is leaking. Found failed drain tube causing back up. I removed and replaced drain tube. All tests good. ; Job Complete.
Near Riverside, CA 92506
Kevin
Job Details: 10/04/2018
whirlpool washer MVWC565FW1 Customer concerned with dryness of clothes at the end of cycle. I tested unit with load of towels. All tests normal. Instruct customer on cycles and off balance loads. ; Job Completed.
Near Riverside, CA 92506
Kevin
Job Details: 10/04/2018
whirlpool washer MVWC565FW1 Customer concerned with dryness of clothes at the end of cycle. I tested unit with load of towels. All tests normal. Instruct customer on cycles and off balance loads. ; Job Completed.
Near Riverside, CA 92507
Kevin
Job Details: 10/04/2018
maytag washer MVWC565FW1 Unit not draining. I found voltage to drain pump motor but motor just hums. Failed drain pump motor. Pump is clear. Ordering pump. ; ordrng 1 W10876600 (drain pump), Removed and replaced drain pump. Tested unit. All tests good. ; Job complete.
Near Calimesa, CA 92320
Kevin
Job Details: 10/04/2018
maytag washer MVWC565FW0 Unit making noise during cycle. I found that the gearcase drive shaft has fallen down inside gearcase and is causing noise and pulley to rub on shield. Also the agitator is stuck on gearcase shaft. Unit will need agitator, cam kit and gearcase. Ordering parts. 1 W10721967 (drive pulley), 1 W11035751 (gearcase), 1 W11161960 (AGITATOR), Removed and replaced gearcase, agitator, and cam kit. Tested unit. All tests good. ; Job Complete.
Near Redlands, CA 92373
Kevin
Job Details: 10/04/2018
kitchenaid dishwasher KDTM354ESS2 Motor not running. Found open winding on motor. Removed and replaced sump and motor assy W10805015 (pump&motor). Tested unit. All tests good.
Near Redlands, CA 92373
Kevin
Job Details: 10/04/2018
kitchenaid dishwasher KDTM354ESS2 Motor not running. Found open winding on motor. Removed and replaced sump and motor assy W10805015 (pump&motor). Tested unit. All tests good.
Near San Bernardino, CA 92410
Tyler
Job Details: 10/04/2018
WHIRLPOOL RANGE JGS9900BDB Oven igniter not working and right front burner. Found igniters not close to burners. Fixed and tested all works good at this time.; Job Complete.
Near San Bernardino, CA 92410
Tyler
Job Details: 10/04/2018
WHIRLPOOL RANGE JGS9900BDB Oven igniter not working and right front burner. Found igniters not close to burners. Fixed and tested all works good at this time.; Job Complete.
Near San Bernardino, CA 92405
Tyler
Job Details: 10/04/2018
whirlpool refrigerator WRF535SMBM00 unit is not making ice. Found ice maker will not cycle. Ordering ice maker in stock; ordering 1 W10884390 (icemaker), Removed and replaced ice maker tested all works good at this time.; Job Complete.
Near Rialto, CA 92376
Tyler
Job Details: 10/04/2018
whirlpool refrigerator WRF555SDFZ05 Ice maker stopped working. Found ice bin is frozen stuck from ice maker leaking. Ordering bin and ice maker in stock. Customer to defrost unit long enough to get bin out before return.; ordrng 1 W11185686 (BIN) and 1 WPW10300024 (icemaker), Removed and replaced bin and ice maker tested all works good at this time ; Job Complete.
Near Montclair, CA 91763
Tyler
Job Details: 10/04/2018
whirlpool refrigerator WRS321SDHZ01 Customer complaint is unit is not cooling from day one. Found sealed system leak. Ordering compressor and evaporator not in stock. Needs authorization for double sealed system labor.; ordrng 1 W10507884 (compressor) and 1 WP2188822 (evaporator), Customer complaint is the unit is cooling. Found restriction in the dryer. Removed and replaced with dye drier. Vacuumed system and charged with Freon. Test3d all works good at this time.; used 5 134A (REFRIGERANT ), 1 AF1200 (TUBE EXTENSION), and 1 WPW10143759 (DRIER ASSY)
Near Claremont, CA 91711
Tyler
Job Details: 10/04/2018
kitchenaid refrigerator KRMF706ESS01 unit is not dispensing or lights coming on occasionally. Found deli drawer display has water under it and has shorted out. Ordering door and display. Customer is aware door is made to order; ordrng 1 W10815668 (dor-fip bl) and 1 WPW10769076 (cntrl-elec), Removed and replaced door and display. Tested all works good at this time.; Job Completed.
Near San Dimas, CA 91773
Tyler
Job Details: 10/04/2018
whirlpool washer WTW5000DW1 The unit will not drain or spin. Found error codes for long drain and lid latch. Found drain hose is kinked and too far into drain. Fixed hose. Removed and replaced lid latch W10838613 (LATCH). Calibrated and tested all works good at this time.; Job Complete.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 10/04/2018
whirlpool washer WTW5000DW1 unit leaking water from fill valve when machine is not in use. Ordering fill valve in stock.; ordrng 1 W11210459 (VALVE) Removed and replaced fill valve tested all works good at this time.; Job Completed.
Near San Gabriel, CA 91776
Stephen
Job Details: 10/04/2018
whirlpool washer CAE2745FQ0 Commercial washer. 90 day labor warrenty.Ran diagnostics. No error codes found. Ran calibration, quick test cycles, drain & spin. Fills, agitates, drains, rinses, spins properly. Advised not to use organic detergents. Advised on un balanced loads. Complete
Near Glendora, CA 91741
Stephen
Job Details: 10/04/2018
KITCHENAID DISHWASHER KUDE20FBSS1 Ran diagnostics. Has 8-4, 8-1 fault codes. Found drain motor noisy, not pumping. Needs drain motor; ordrng 1 WPW10531320 (pump-drain), Pump & motor was returned 09/28. Replaced drain motor, removed glass. Ran diagnostics. Fills, washes, drains, rinses, dries properly. Advised when glass is broken make sure all glass is removed before running DW. Complete.
Near West Covina, CA 91792
Stephen
Job Details: 10/04/2018
whirlpool dryer WGD75HEFW0 Ran diagnostics. Vibrating sound. Found motor vibrating, blower wheel out of round. Needs motor, blower wheel. 2 count job; ordrng 1 W11086656 (motor-drve) and 1 WPW10211915 (wheel), Replaced motor, blower. Ran diagnostics- ok. Tumbling, heating properly. Advised customer to have vent hose clamps installed ( missing, not part of dryer. ). Complete.
Near Los Angeles, CA 90077
Isidore
Job Details: 10/04/2018
whirlpool washer MAH8700AWW Found bellows/ diaphragm 34001302 torn part ordered, Removed old bellows and installed new bellows. test for leaks ok. Found tub out of round and full of sand rubbing. Customer well try to clean out . Parts NLA.
Near Helendale, CA 92342
Cesar
Job Details: 10/04/2018
WHIRLPOOL REFRIGERATOR WRS325SDHB01 No ice. Tested ice maker found dead spot in ice makers motor. Motor stopped half way thru cycle. Replaced ice maker unit tested good ; used 1 WPW10300024 (ICEMAKER)
Near Helendale, CA 92342
Cesar
Job Details: 10/04/2018
WHIRLPOOL REFRIGERATOR WRS325SDHB01 No ice. Tested ice maker found dead spot in ice makers motor. Motor stopped half way thru cycle. Replaced ice maker unit tested good ; used 1 WPW10300024 (ICEMAKER)
Near Hesperia, CA 92345
Cesar
Job Details: 10/04/2018
whirlpool range WFG540H0ES1 Front left burner not igniting tried 2 different burner still same problem. Unit is properly grounded. Can ohm from burner to ground on cord get 0.1 ohm. spark is traveling straight up to cap, burner has 4 inches of water column for gas pressure ; ordrng 1 W10809928 (harns-wire) and 1 WPW10183374 (CAPS) and 1 WPW10475149 (module-spk) Replaced parts failed unit worked ; Job Completed.
Near Hesperia, CA 92345
Cesar
Job Details: 10/04/2018
maytag dryer MVWC565FW0 Found failed gear case it has been leaking oil it now pulleys belt and actuator have been affected and damaged ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt), Replaced failed parts tested good ; Job Completed.
Near Hesperia, CA 92345
Cesar
Job Details: 10/04/2018
maytag dryer MVWC565FW0 Found failed gear case it has been leaking oil it now pulleys belt and actuator have been affected and damaged ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt), Replaced failed parts tested good ; Job Completed.
Near Hesperia, CA 92344
Cesar
Job Details: 10/04/2018
whirlpool oven WFG320M0BW0 Unit needs 2 brackets only 1 was ordered placing order for second bracket ; ordrng 1 W10883496 (brkt-mntg) Installed brackets tested good ; Job Completed.
Near Phelan, CA 92371
Cesar
Job Details: 10/04/2018
whirlpool dishwasher WDT780SAEM1 Replaced sump assembly tested good
Near Barstow, CA 92311
Cesar
Job Details: 10/04/2018
MAYTAG WASHER MVWC416FW1 Customer stated unit has came on 2 times by its self last time customer said it was 2 o’clock in the morning he got up to use the restroom and heard the unit running he said that was about 6 hrs after everyone was in bed. Tested unit found no codes ran test cycle it checked good has to be a control glitch unit is on separate circuit and customer is not on solar or wind power ; ordrng 1 W11162436 (CONTROL) Replaced control tested good; Job Completed.
Near Barstow, CA 92311
Cesar
Job Details: 10/04/2018
maytag washer MVWB765FW0 Found shirt stuck under wash plate looks like during agitation the shirt got sucked under can’t find a reason why wash plate looks normal I recommend replacing wash plate if it reoccurs ; Job Completed.
Near Barstow, CA 92311
Cesar
Job Details: 10/04/2018
maytag washer MVWB765FW0 Found shirt stuck under wash plate looks like during agitation the shirt got sucked under can’t find a reason why wash plate looks normal I recommend replacing wash plate if it reoccurs ; Job Completed.
Near Victorville, CA 92395
Cesar
Job Details: 10/04/2018
maytag dishwasher MDB4949SDH2 found wash pump seized motor will not turn routed for motor ; ordrng 1 WPW10591570 (pump&motor), Replaced sump assembly tested good; Job Complete.
Near Montebello, CA 90640
Francisco
Job Details: 10/04/2018
whirlpool refrigerator WRF535SWHV00 Upon arrival customer explained they broke insulator to refrigerator while cleaning. They contacted whirlpool and they shipped out a new to the customer. Removed and replaced part customer handed me unit now working as intended.; Job Completed.
Near Montebello, CA 90640
Francisco
Job Details: 10/04/2018
whirlpool refrigerator WRF535SWHV00 Upon arrival customer explained they broke insulator to refrigerator while cleaning. They contacted whirlpool and they shipped out a new to the customer. Removed and replaced part customer handed me unit now working as intended.; Job Completed.
Near Montebello, CA 90640
Francisco
Job Details: 10/04/2018
jennair microwave JMW2427DS01 Checked unit found a dead ui panel. Removed ui checked for dc voltage found 14 volts going to ui, Removed and replaced W11236900 (Panel), unit working as intended.; Job Completed.
Near Monterey Park, CA 91755
Francisco
Job Details: 10/04/2018
whirlpool washer WFW70HEBW Found a defective water pump also replacing pressure switch and hose due to damaged from excessive vibration which made hose rub on tub and punctured a small hole. Schedule upon parts arrival.; ordrng 1 W11044559 (hose) and 1 WPW10391443 (pump-water) and 1 WPW10448876 (switch-wl), Removed and replaced parts listed. Found some mix or product residue all over the system informed customer they are washing something they are not supposed to. If unit fails again I will need to replace tub drain hose and water pump again.; Job Complete.
Near Alhambra, CA 91801
Francisco
Job Details: 10/04/2018
maytag refrigerator MFI2570FEZ04 Checked unit for condensation did not find any at all. Ice bin full of ice which indicates ice maker is working properly. Inspected door gaskets they are sealing properly informed customer I cannot do much if unit is working as intended. Took picture on sr quick pics. Called wpl trade partners to document call.
Near Los Angeles, CA 90065
Francisco
Job Details: 10/04/2018
whirlpool washer WTW7040DW0 Checked unit and found unit power button flashing rapidly. Unable to entered diagnostics unit was in emergency drain mode. Receiving 120 vac at water pump but pump not working. Removed and replaced WPW10581874 (PUMP-WATER), cleared codes, calibrated unit then ran verifying cycle test #51 unit working as intended.; Job Completed.
Near Los Angeles, CA 90065
Francisco
Job Details: 10/04/2018
whirlpool washer WTW7040DW0 Checked unit and found unit power button flashing rapidly. Unable to entered diagnostics unit was in emergency drain mode. Receiving 120 vac at water pump but pump not working. Removed and replaced WPW10581874 (PUMP-WATER), cleared codes, calibrated unit then ran verifying cycle test #51 unit working as intended.; Job Completed.
Near Pasadena, CA 91107
Bryan Dunn-Wilson
Job Details: 10/04/2018
whirlpool refrigerator WRX735SDHZ Customer states no ice production. Removed ice bin and immediately saw ice blocking extension arm from going down. Removed ice. Jumped ice maker. Ice maker cycled and filled as designed. Ice maker was just off. Customer approves repair. No dents dings or scratches caused by tech.
Near Pasadena, CA 91107
Bryan Dunn-Wilson
Job Details: 10/04/2018
whirlpool refrigerator WRX735SDHZ Customer states no ice production. Removed ice bin and immediately saw ice blocking extension arm from going down. Removed ice. Jumped ice maker. Ice maker cycled and filled as designed. Ice maker was just off. Customer approves repair. No dents dings or scratches caused by tech.
Near Pasadena, CA 91101
Bryan Dunn-Wilson
Job Details: 10/04/2018
whirlpool dishwasher WDT730PAHZ0 Customer states loud noise when rolling top rack. Noise is a squeaky noise. Removed and replaced adjusters with adjuster kit. Noise is gone. Customer approves repair at this time. No dents dings or scratches caused by tech.
Near Pasadena, CA 91101
Bryan Dunn-Wilson
Job Details: 10/04/2018
whirlpool dishwasher WDT730PAHZ0 Customer states loud noise when rolling top rack. Noise is a squeaky noise. Removed and replaced adjusters with adjuster kit. Noise is gone. Customer approves repair at this time. No dents dings or scratches caused by tech.
Near Pasadena, CA 91104
Bryan Dunn-Wilson
Job Details: 10/04/2018
whirlpool washer WFW85HEFW1 Customer states washer is not starting just going straight into drain. Drain pump is either clogged or bad. Can’t check caused unit is stacked. Informed customer that unit needs to be unstacked and that it’s a $125 fee for us to unstacked. Customer stated she will call whirlpool and see if they will cover it. I will need help on return visit so unit can be unstacked. ordrng 1 WPW10605427 (pump-water), Removed drain filter and found pump was clogged. Removed all debris and inspected pump for damage. Reinstalled drain filter tested unit. Unit functioning as designed customer approves of repair. No dents dings or scratches caused by tech
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 10/04/2018
whirlpool refrigerator KSSS42QDW02 Sealed system issue need to install a dye drier. Hooked up gauges. All levels are fine. Inspected for air blockage found no ice. Damper is not open all the way. Called and spoke with rich walked thru the diagnostics and found that it’s the pc board and it’s discontinued.
Near Santa Clarita, CA 91354
Bryan Dunn-Wilson
Job Details: 10/04/2018
kitchenaid dishwasher KDPE234GPS0 Customer states unit is leaking from both sides of door. Showed me videos. Ran unit found leaks from both corners. Removed and replaced door gasket. Also found spray arm was lose. Tightened down spray arm. Ran unit for 20 minutes no signs of leak informed customer if unit leaks to give us a call. ; Job Completed.
Near Santa Clarita, CA 91354
Bryan Dunn-Wilson
Job Details: 10/04/2018
kitchenaid dishwasher KDPE234GPS0 Customer states unit is leaking from both sides of door. Showed me videos. Ran unit found leaks from both corners. Removed and replaced door gasket. Also found spray arm was lose. Tightened down spray arm. Ran unit for 20 minutes no signs of leak informed customer if unit leaks to give us a call. ; Job Completed.
Near Simi Valley, CA 93063
Aaron
Job Details: 10/04/2018
whirlpool refrigerator WRF990SLAM00 Unit fresh food evaporator was leaking refrigerant no refrigerant in the system need a new compressor evaporator and valve Special Project S71233Charge parts and labor for the Sealed System repair to Special Project S71233.Replaced the compressor step valve and fresh food evaporator, pulled vacuum recharged system tested good needs 24 hrs to cool properly; used 1 AF1200 (TUBE EXTENSION), and 6 R134A (6 OZ )
Near Thousand Oaks, CA 91362
Aaron
Job Details: 10/04/2018
whirlpool refrigerator WRV986FDEM01 The refrigerator lower ice maker wasn’t making ice , tried to cycle found the harness to icemaker busted at the connector the black green and orange wires were busted next to the connectors , replaced the ice maker which has new harness tested ops unit is working now ; Job Completed.
Near Thousand Oaks, CA 91362
Aaron
Job Details: 10/04/2018
whirlpool refrigerator WRV986FDEM01 The refrigerator lower ice maker wasn’t making ice , tried to cycle found the harness to icemaker busted at the connector the black green and orange wires were busted next to the connectors , replaced the ice maker which has new harness tested ops unit is working now ; Job Completed.
Near Malibu, CA 90265
Jesus
Job Details: 10/04/2018
MAYTAG WASHER MVWC416FW0 Customer states that unit is leaking water form underneath. Checked unit and ran diagnostics test. Ran manual test and fill unit with water and drain out no leaks. Inspected unit water valve and underneath for any leaks. Unit is working as designed; Job Completed.
Near Malibu, CA 90265
Jesus
Job Details: 10/04/2018
MAYTAG WASHER MVWC416FW0 Customer states that unit is leaking water form underneath. Checked unit and ran diagnostics test. Ran manual test and fill unit with water and drain out no leaks. Inspected unit water valve and underneath for any leaks. Unit is working as designed; Job Completed.
Near Calabasas, CA 91302
Jesus
Job Details: 10/04/2018
whirlpool dryer MFW97HEXL2 Customer states that unit is not working. Checked unit and found the mcu fault code. Gave customer quote and approved. Removed back cover and replaced mcu. Installed new assembled unit and tested. Ran diagnostics and passed.
Near Calabasas, CA 91302
Jesus
Job Details: 10/04/2018
whirlpool dryer MFW97HEXL2 Customer states that unit is not working. Checked unit and found the mcu fault code. Gave customer quote and approved. Removed back cover and replaced mcu. Installed new assembled unit and tested. Ran diagnostics and passed.
Near Agoura Hills, CA 91301
Jesus
Job Details: 10/04/2018
whirlpool refrigerator KRFC704FSS00 Customer states that unit is not cooling on fresh food section. Checked unit and found the evaporator cover. Removed drawers and evaporator cover. Defrosted evaporator and installed new cover. On test 128Ran test 40 and frost pattern is present also the dual valve working. Assembled unit and powered back on. Unit is now working as designed.
Near Agoura Hills, CA 91301
Jesus
Job Details: 10/04/2018
whirlpool refrigerator KRFC704FSS00 Customer states that unit is not cooling on fresh food section. Checked unit and found the evaporator cover. Removed drawers and evaporator cover. Defrosted evaporator and installed new cover. On test 128Ran test 40 and frost pattern is present also the dual valve working. Assembled unit and powered back on. Unit is now working as designed.
Near Agoura Hills, CA 91301
Jesus
Job Details: 10/04/2018
whirlpool refrigerator KRFC704FSS00 Customer states that unit is not cooling on fresh food section. Checked unit and found the evaporator cover. Removed drawers and evaporator cover. Defrosted evaporator and installed new cover. On test 128Ran test 40 and frost pattern is present also the dual valve working. Assembled unit and powered back on. Unit is now working as designed.
Near Thousand Oaks, CA 91320
Jesus
Job Details: 10/04/2018
kitchenaid microwave KOCE500ESS01 Customer states that unit turntable not turning. Checked unit and found that unit had the wrong tray cook. Gave customer option on replacement. He said he will contact where we purchased first. Unit is working as designed.
Near Oxnard, CA 93033
Jesus
Job Details: 10/04/2018
whirlpool washer WTW5000DW1 Customer states that unit is not washing clothes properly. Checked unit and found the washplate worn and the shaft corroded. Removed washplate and basket. Tilted unit and removed gearcase assembly. Installed new gearcase and assembled unit. Ran calibration and diagnostics. Unit is now working as designed; Job Completed.
Near Oxnard, CA 93030
Jesus
Job Details: 10/04/2018
KITCHENAID REFRIGERATOR KRFC300ESS01 unit switch is it woking. Checked unit and found the switch working. Customer had frost on freezer side that also cause switch to get stuck. Seal liner on both compartments. Customer instruct on proper freezer door closure. Unit is working as design.; used 1 482338 (ADHESIVE)
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 10/04/2018
whirlpool washer WTW5000DW0 customer states there are stains in the clothes and burning smell. Set unit in diagnostic an found no failure codes. Also noticed play in the agitator and worn out suspension. Ordered parts and reschedule.; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W11130362 (SUSPENSION ) Replaced suspension, drive hub and wash plate. Tested ok.; Job Complete.
Near Los Angeles, CA 91326
Michael
Job Details: 10/04/2018
whirlpool washer WFW85HEFC1 Customer states fabric softener cup remains full of water after use and powder dispenser does not dispense fully. Also rear leg s not even and unit needs to be leveledRan unit through diagnostics and found no fault codes. Ran auto service test and passed with no issues.Soap dispenser was set to liquid soap and customer was using powder soap. Instructed customer on proper settings for different soaps. Instructed customer on how to adjust dispenser settings.Leveled rear legs of unit. Unit ops as intended job complete; Job Completed.
Near Los Angeles, CA 91326
Michael
Job Details: 10/04/2018
whirlpool washer WFW85HEFC1 Customer states fabric softener cup remains full of water after use and powder dispenser does not dispense fully. Also rear leg s not even and unit needs to be leveled. Ran unit through diagnostics and found no fault codes. Ran auto service test and passed with no issues.Soap dispenser was set to liquid soap and customer was using powder soap. Instructed customer on proper settings for different soaps. Instructed customer on how to adjust dispenser settings.Leveled rear legs of unit. Unit ops as intended job complete; Job Completed.
Near Los Angeles, CA 91326
Michael
Job Details: 10/04/2018
whirlpool washer WFW85HEFC1 Customer states fabric softener cup remains full of water after use and powder dispenser does not dispense fully. Also rear leg s not even and unit needs to be leveled. Ran unit through diagnostics and found no fault codes. Ran auto service test and passed with no issues.Soap dispenser was set to liquid soap and customer was using powder soap. Instructed customer on proper settings for different soaps. Instructed customer on how to adjust dispenser settings.Leveled rear legs of unit. Unit ops as intended job complete; Job Completed.
Near Los Angeles, CA 91326
Michael
Job Details: 10/04/2018
whirlpool dishwasher WDF520PADW3 Customer states unit doesn’t clean dishes properly.Tech found inlet filter and screen completely clogged with food and debris.No faults stored in control. Unit fills rinses and drains.Upper armCleaned inlet screen and ran unit. And top spray arm still does not spin.Ordering top spray arm WPW10317197And upper manifold. WPW10340683 ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10340683 (manifold) Tech installed new sump assembly on last visit due to weak water pressure.Removed manifold and upper spray arm. Tech found food debris stuffed in upper wash arm. Installed new parts and unit now rinses as intended. Unit ops with no issues job complete.
Near Los Angeles, CA 91307
Michael
Job Details: 10/04/2018
whirlpool dryer LGR8648LW0 Customer states they had exhaust vent serviced. 279834 gas coils were faulty.Removed and replaced gas coil set from truck stock. Job complete unit ops as intended; used 1 279834 (2 COIL GAS VALVE SET)
Near Los Angeles, CA 91364
Michael
Job Details: 10/04/2018
WHIRLPOOL DISHWASHER WDF530PLYB7 Customer states unit does not drying dishesTech found no rinse aid used in unit.Ran diagnostics and cleared codes.Removed front panel and verified heater is not open. Verified with amp reading in diagnostics. Unit is operating as intended with no issues. Instructed customer to use rinse aid.
Near Woodland Hills, CA 91367
Michael
Job Details: 10/04/2018
KITCHENAID DISHWASHER KDTE334GPS0 Customer states right side track is broken.Tech found unit improperly installed. No mounting brackets and mis matched hardware secured the base plate. Unit has no air gap installed and plug is located behind unit. Must flip breaker to service unit.Removed unit and replaced left and right upper tracks. Adjusters are in good condition so not replaced. Unit installed and ops as intended job complete.Info on unit has been updated. At this time unit is within first year warranty; Job Complete.
Near Woodland Hills, CA 91367
Michael
Job Details: 10/04/2018
KITCHENAID DISHWASHER KDTE334GPS0 Customer states right side track is broken.Tech found unit improperly installed. No mounting brackets and mis matched hardware secured the base plate. Unit has no air gap installed and plug is located behind unit. Must flip breaker to service unit.Removed unit and replaced left and right upper tracks. Adjusters are in good condition so not replaced. Unit installed and ops as intended job complete.Info on unit has been updated. At this time unit is within first year warranty; Job Complete.
Near Los Angeles, CA 91325
Michael
Job Details: 10/04/2018
kitchenaid refrigerator KFIV29PCMS00 Customer states ice is building up on rear panel of freezer. Unplugged unit, removed Frazier door and all drawers. Used steamer to remove all ice build up. Removed and replaced control board W10878993 (CNTRL-ELEC). Powered unit on and all fans op as intended. Good frost pattern is forming. Instructed customer to wait 24 hrs for correct temps. Unit ops as intended job complete
Near Los Angeles, CA 91406
Kenneth
Job Details: 10/04/2018
whirlpool dishwasher WDT970SAHZ0 Found unit filling with water. But then just sitting there. Found wash motor not plugged in all the way. Installed wash motor plug all the way and tested unit. Unit is now working properly.customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91406
Kenneth
Job Details: 10/04/2018
whirlpool dishwasher WDT970SAHZ0 Found unit filling with water. But then just sitting there. Found wash motor not plugged in all the way. Installed wash motor plug all the way and tested unit. Unit is now working properly.customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91607
Kenneth
Job Details: 10/04/2018
whirlpool dryer WGD5000DW3 Installed push to start button and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or. Around unit abused by technician ; Job Completed.
Near Los Angeles, CA 91403
Kenneth
Job Details: 10/04/2018
kitchenaid refrigerator KRSC500ESS00 Found unit not dispensing water or making ice due to water filter faulty. Removed filter and water started dispensing. Customer had extra filter. Installed new filter and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Palmdale, CA 93551
Patrick
Job Details: 10/04/2018
maytag dryer MGDB880BW0 Removed and replaced controls tested unit. All ops checked good
Near Palmdale, CA 93551
Patrick
Job Details: 10/04/2018
maytag washer MVWB880BW Found the unit noisy ops. Sounds like jet engine as customer described. Bearing is going out also clicking noise coming from the rotor. It’s all the way tight too. Needs new rotor. Removed and replaced parts tested unit. All ops checked good
Near Palmdale, CA 93552
Patrick
Job Details: 10/04/2018
whirlpool refrigeraotr MFI2569VEM0 dispenser no ops. Checked when I arrived and it worked. Tried getting it to fail and couple times the dispensing delayed when pressing the pad. Need to order chute assy ; ordrng 1 WP13005705 (chute) and 1 WPW10185233 (pad), Removed and replaced the chute not pad. Came with the new chute ; Job Completed.
Near Rosamond, CA 93560
Patrick
Job Details: 10/04/2018
maytag washer MVWB865GW0 When it comes for the washer to rinse it doesn’t fill up on the power wash like it does other cycles. So clothes wash with no water in the second half. No errors stored. Need to replace controls ; ordrng 1 W11135391 (CONSOLE) and 1 W11162440 (CONTROL), Removed and replaced parts. Calibrated and tested in auto test. All ops checked good ; Job Completed.
Near Ridgecrest, CA 93555
Patrick
Job Details: 10/04/2018
Customer had a flood issue. The ice maker kept filling and water kept pouring in ice maker. Needs valves and ice maker. Customer also having issues with the ice bucket. Crusher physically broken it doesn’t turn properly. Removed and replaced parts tested unit. All ops checked good ; Job Completed.
Near Los Angeles, CA 91342
Raymond
Job Details: 10/04/2018
maytag dryer HYG3658AWW Upon arrival unit not spinnng, inspected and found retention spring had slipped lose. Secured spring and re aligned idler arm. Tested unit. Unit functions as designed. Instructed customer this is the cheapest route to take, and to test unit for 30 days. If any issues Customer will call back for quote on idler arm, rollers belt and spring replacement.
Near Tehachapi, CA 93561
Patrick
Job Details: 10/04/2018
whirlpool refrigerator WRS571CIHW01 Found the customer having issues with a noise. Cooling seems to be fine now after he adjusted temps. Heard the noise and it is coming from the diffuser. Normal operations noise. Unable to change. All ops checked good. Instructed on use and care and noises he unit makes. Working as designed ; Job Completed.
Near Los Angeles, CA 91342
Raymond
Job Details: 10/04/2018
maytag dryer HYG3658AWW Upon arrival unit not spinnng, inspected and found retention spring had slipped lose. Secured spring and re aligned idler arm. Tested unit. Unit functions as designed. Instructed customer this is the cheapest route to take, and to test unit for 30 days. If any issues Customer will call back for quote on idler arm, rollers belt and spring replacement.
Near Los Angeles, CA 91331
Raymond
Job Details: 10/04/2018
whirlpool washer LSQ9659PW3 Upon arrival unit water just fills tub and overflows. Inspected and found pressure hose popped on load size switch. Secured hose and tested.unit functions as designed.
Near San Fernando, CA 91340
Raymond
Job Details: 10/04/2018
whirlpool refrigerator WRS588FIHV00 Upon arrival FC too warm and RC too cold. Inspected and found overloaded unit with food blocking air return, air inlet and evap cover ports. Instructed customer on proper use and care of unit. Unit functions as designed at time of service.; Job Completed.
Near Santa Clarita, CA 91351
Raymond
Job Details: 10/04/2018
maytag washer MVWB725BW0 Upon arrival unit was shutting down mid cycle. Found F71 suds code. Found customer using improper soap, took picture of soap. Called techline Rich SR 7723095977 and discussed. Proper soap use is imperative to use and care of unit. Customer needs to continue running cycles to clear out soap buildup.
Near Santa Clarita, CA 91355
Billy J.
Job Details: 10/04/2018
MAYTAG WASHER MVWC200BW1 Customer stated unit has been getting loader and loader since she has used machine and that machine did not function last time she tried to use I checked unit for error codes and had f7e7 and f1e1 unit went threw diagnosis with no issues along with a recalibration W10913953 talked to rich advised me to replace control and actuator ordrng 1 W10913953 (actuator) Removed and replaced control and actuator retested job complete.
Near Santa Clarita, CA 91321
Billy J.
Job Details: 10/04/2018
whirlpool washer WFW7590FW0 F8e1 F3e1 f0e1 f8e3 apon arrival customer stated unit not filling found unit had press or sensor fault removed and replaced checked water supply unit has only one water hook up working when he stated he just checked them referred him to a plumber job complete.
Near Santa Clarita, CA 91321
Billy J.
Job Details: 10/04/2018
whirlpool washer WFW7590FW0 F8e1 F3e1 f0e1 f8e3 apon arrival customer stated unit not filling found unit had press or sensor fault removed and replaced checked water supply unit has only one water hook up working when he stated he just checked them referred him to a plumber job complete.
Near Santa Clarita, CA 91351
Billy J.
Job Details: 10/04/2018
whirlpool refrigerator WRF767SDEM01 upon arrival removed and replaced led board lights now work and heater facia kit so now no more ice build up under the icemaker job complete; Job Completed.