Near Westlake Village, CA 91362
Jesus
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 "Customer states that unit icemaker not working. Checked unit and found the UI panel not responding. Also found the fresh food section evaporator iced up. The crisper display not working either nor the ice motor. Customer is going to call whirlpool to see if they cover part. Note. If customer gets parts covered to order what’s listed. Thank you. Kevin Sr#7723153671 Pointer W11092686c Thermistor W10902214; ordrng 1 W10822606 (motor, 71.70 ), "
Near Bakersfield, CA 93308
Mitch
Job Details: 10/10/2018
REFIRGERATOR WHIRLPOOL WRX988SIBH01 Upon arrival I removed shelves and top panel to access adapter and ice maker. I removed and replaced adapter and ice maker. Reinstalled top panel and shelves tested unit unit cycled water into maker unit is getting proper seal at adapter gasket unit is functioning normal at this time of service.
Near Bakersfield, CA 93311
Mitch
Job Details: 10/10/2018
DRYER MAYTAG MGDX655DW1 Upon arrival I removed console to access timer and start button. I removed and replaced timer and start button. I removed front panel to access coil valves I removed and replaced coils and re installed front panel and console tested unit unit is now heating and functioning as designed.
Near Bakersfield, CA 93313
Mitch
Job Details: 10/10/2018
REFRIGERATOR FRIGIDAIRE FFTR2021TW1 Upon arrival I removed back panel to access evap fan motor. I removed and replaced evap fan motor. Reinstalled back panel and tested unit unit is now moving air into refrigerator section unit is functioning properly at this time of service.
Near Agoura Hills, CA 91301
Jesus
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer states that unit is not cooling. Checked unit and ran test 4 compressor not turning. Unplugged unit and tested inverter. Found the inverter bad voltage in 118 vac feedback voltage 3.47 vdc. Checked compressor and ohms out good. Ordering part.; ordrng 1 W11087200 (invrtr-box)
Near Bakersfield, CA 93301
Mitch
Job Details: 10/10/2018
WASHER WHIRLPOOL WTW4800XQ4 Upon arrival customer stated unit is banging around in spin cycle. Inspected unit and found drum caught under back panel causing unit to not sit freely found unit has bad suspension rods. Informed customer of situation customer does not want to continue with repair.
Near Malibu, CA 90265
Jesus
Job Details: 10/10/2018
ICEMAKER KITCHENAID KUIC15PHZS0 "Customer states that the unit is not making ice. Ran diagnostics and found that the level sensor is not working. Gave customer a quote on parts and bad hoses and approved. Ordered parts ordrng 1 W10863947 (tube) and 1 W11033204 (hose) and 1 WPW10485962 (sensor)"
Near Shafter, CA 93263
Mitch
Job Details: 10/10/2018
WASHER WHIRLPOOL WFW9750WW01 Upon arrival I removed front panel to access console removed console to access ui controls I removed and replaced ui controls reinstalled console and front panel tested unit unit immediately coded F99 Corruption between user interface and main control. Called tech line to document situation. Per tech line do not remove and replace any controls or any parts There is nothing I can do to fix the unit. customer is going to have to take this up with customer care 18002531301. Techline file number 7723155987.
Near Canyon Country, CA 91351
Michael
Job Details: 10/10/2018
WASHER MAYTAG MVWC416FW0 "Removed and replaced water inlet valve assembly. Old housing had small split at seam of housing. Tech found unit with multiple cloth drop cloths inside unit. When tech removed drop cloths, tech found them wrapped tightly around agitator. Tech advised this action will break agitator and damage unit. Tech documented and ran unit through auto service test. Unit passed test with no issues and no longer leaks. Unit ops as intended job complete"
Near Los Angeles, CA 91311
Michael
Job Details: 10/10/2018
REFIRGERATOR WHIRLPOOL WRS325SDHZ00 Cx states filter is stuck in housing.Tech removed filter housing. Installed new filter housing and filter that was provided by cx. Dispenser now provides water through dispenser. Unit ops as intended job complete
Near Madera, CA 93638
James Ramsey
Job Details: 10/10/2018
FREEZER WHIRLPOOL KSSC48QMS00 Unit ice door was broken allowing hot air to enter unit. Unit needs assembly ; ordrng 1 W10823377 (mechanism delay)
Near Los Angeles, CA 91364
Michael
Job Details: 10/10/2018
WASHER WHIRLPOOL WFW75HEFW0 "Cx states F9e1 code comes up in quick wash F9e1-long drain stored in control. Removed unit from wash closet, removed rear panel. Removed drain trap and found large ball of “hay” and pet hair/lintAdvised cx that this is not covered under warranty as user error. Cx is washing pet reusable pads. Resulting in hay and straw building up inside drain pump. Instructed cx how to clear trap and referred back to user care guide. Ran unit through auto service and passed with no issues. Unit ops are normal job complete"
Near Los Angeles, CA 91367
Michael
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KBFS25ECWH00 "This is a different issue than previous visit. \This visit is an air leak in freezer door causing ice build up.Tech noticed ice forming at both upper corners of freezer compartment right against freezer door. Removed all food and door. Removed ice build up with heat gun. Heated door seal and door seal now seals properly. Had Cx place all food back in freezer to ensure door was not hanging upon once loaded. Unit ops are normal job complete"
Near Santa Maria, CA 93455
James
Job Details: 10/10/2018
DRYER WHIRLPOOL WED4616FW0 Door handle on dryer door broken. Ordering new door handle. Will return 10-12. ; ordrng 1 W10861225 (handle)
Near Santa Maria, CA 93455
James
Job Details: 10/10/2018
WASHER MAYTAG MVWX655DW1 Unit pulsating during spin cycle. Ordering new MCU board. Also ordering new lid latch via service pointer.; ordrng 1 W10682535 (latch) and 1 W11116592 (cntrl-elec)
Near Los Angeles, CA 91326
Michael
Job Details: 10/10/2018
COOK TOP KITCHENAID KGCU467VSS02 Cx states large head burners take longer than. Usual to ignite. Replaced large burner heads and now have prompt ignition. Unit ops as intended job complete
Near Arroyo Grande, CA 93420
James
Job Details: 10/10/2018
FREEZER MAYTAG MZF34X20DW00 "Customer stated unit will intermittently stop cooling and everything inside will defrost. Ordering new control box. Customer also mentioned fan noise. Found ice in evap fan. Ordering new evap fan and motor and thermistor; ordrng 1 2169142 (fan blade) and 1 W10359880 (motor-evap) and 1 W10383615 (thermistor,fc) and 1 W10718163 (contrl-box)"
Near Los Angeles, CA 91343
Michael
Job Details: 10/10/2018
DRYER WHIRLPOOL RGD4516FW0 This unit is located in a nail salon and used to wash large loads of wash rags and towels.When unit is started it has a loud tumbling vibrationLifted top panel and observed a partially shredded belt and roller.Used dryer repair kit from truck stock 4392065Assembled unit and unit now ops as intended with no noises. Job complete; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Santa Maria, CA 93455
James
Job Details: 10/10/2018
OVEN WHIRLPOOL WOD93EC7AS01 Fund unit with no power due to blown thermal fuse part number WPW10545291. Ordering new. Will return 10-13 to install. ; ordrng 1 WPW10545291 (fuse-thrml)
Near Fontana, CA 92335
Kevin
Job Details: 10/10/2018
WASHER WHIRLPOOL WTW7000DW0 "Unit giving lid lock errors and sounds really loud in spin cycle. I found failed lid lock causing error codes. The tub seal has failed and allowed water into transmission causing noise. Washplate is seized on transmission shaft and will need to be broken off. Unit needs lid lock, transmission, and washplate. Broke off washplate and removed and replaced gearcase, washplate and lid lock. Tested unit. All tests good. Lid lock coast invoice 10321590."
Near Riverside, CA 92509
Kevin
Job Details: 10/10/2018
DRYER WHIRLPOOL WGD8000BW0 Door not staying closed. Found broken door catch causing door to not close. Removed and replaced door catch. Tested unit. All tests good. Part picked up from coast invoice 10321561.
Near Loma Linda, CA 92354
Kevin
Job Details: 10/10/2018
WASHER MAYTAG MVWB765FW1 Unit making noise during operation. Found loose rotor causing knocking noise during operation. I tightened rotor and tested unit. All tests good.
Near Bakersfield, CA 93309
James
Job Details: 10/10/2018
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 12VDC is present at J-4 no fan motor; ordrng 1 5308000010 (blade-evap fan) and 1 809069201 (motor)
Near Nuevo, CA 92567
Kevin
Job Details: 10/10/2018
WASHER WHIRLPOOL WTW8800YC1 "Multiple issues found. Found drain pump motor stalling intermittently and also found failed bearings which is causing rotor to not stay tight and come loose. Unit will need drain pump, rotor and bearing kit. Removed and replaced drain pump, rotor and bearings. Tested unit. All tests good."
Near Bakersfield, CA 93309
James
Job Details: 10/10/2018
REFIRGERATOR WHIRLPOOL WRF736SDAM13 Damper sticking open; 1 WPW10479155 (control)
Near Perris, CA 92571
Kevin
Job Details: 10/10/2018
DRYER WHIRLPOOL WGD8500DC4 "Customer said blankets are not drying and getting damaged by heat duct. I tested dryer, dryer tests normal. Instruct customer that blankets are too big for unit and can causing damage to blankets and restrict airflow causing heat duct to get too hot. Reported to safety team sr# 7722970668"
Near Perris, CA 92570
Kevin
Job Details: 10/10/2018
RANGE WHIRLPOOL WFG525S0HV0 Took pic of pop. Hinges failed on door and caused door to fall off. Unit will need new hinges in door. Removed and replaced door hinges. Tested unit. All tests good.
Near Bakersfield, CA 93313
James
Job Details: 10/10/2018
MICROWAVE OVEN FRIGIDAIRE FGMV175QFA Unable to gain access to control area due to irregular installation. ordrng 1 5304464072 (magnetron) and 1 5304464075 (hi volt transformer) and 1 5304464118 (motor) and 1 5304509478 (CAP) and 1 5304509479 (DIODE)
Near Pumpkin Center, CA 93313
James
Job Details: 10/10/2018
RANGE KITCHEN AID KCGS956ESS02 Tech line pointed out that brass ring is missing from right front burner and now the other spring is bent; ordrng 2 W10554297 (spring)s and 1 W10635601 (cap-burner)
Near Los Angeles, CA 91356
Kenneth
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Installed evap cover and tested unit. Unit is now working properly. Defrosted all ice and cleaned up water. Customer approves funion at this time. No dents dings or blemishes on or around unit caused by technician.
Near Bakersfield, CA 93313
James
Job Details: 10/10/2018
REFIRGERATOR WHIRLPOOL ED25TEXHW00 Customer requests hard copy of invoice ; ordrng 1 8201537 (fitting)
Near Los Angeles, CA 91331
Kenneth
Job Details: 10/10/2018
WASHER WHIRLPOOL MVWC565FW1 Upon arrival customer was concerned about water levels. Tested unit. And found all function working properly. Customer said she likes when he tub fills fully to the top. Informed customer to have her unit set to deep water wash and bulky sheets to get the amount of water she is asking for. Unit is working as designed. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Tehachapi, CA 93561
Jim
Job Details: 10/10/2018
DISHWASHER FISCHER AND PAKA DS603I-88274 Replaced board and heater plate. Unit tested ok; used 1 527702 (HEATER PLATE ) from stock
Near Bakersfield, CA 93312
Jim
Job Details: 10/10/2018
DRYER - GAS GENERAL ELECTRIC GTDS560GF5WS The top drum supports were worn. Replaced the two supports. Unit tested okDryer vent is restricted. Not able to get unit to make any abnormal noise. The customer was not home and could not answer her phone so I was not able to get any information from her. If the customer calls back either she will need to be home or have a good recording of the noise for us to listen to.; used 1 WE3X87 (SUPPORTS) from stock
Near Calabasas, CA 91302
Isidore
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KBFN402ESS02 "Found door spring snapping WP2307857 shim kit right side, WPW10121046 left side.; ordrng 1 WP2307857 (extension RT) and 1 WPW10121046 (etension)"
Near Bakersfield, CA 93312
Jim
Job Details: 10/10/2018
WASHER ROPER RTW4516FW2 Customer instruct on loads and soap. Replaced slow moving drain pump. Unit tested ok
Near Calabasas, CA 91302
Isidore
Job Details: 10/10/2018
COMPACTOR WHIRLPOOL KUCC151JSS0 "Found on off switch sticking to on position ;1 675382 (switch,on/off)"
Near Calabasas, CA 91302
Isidore
Job Details: 10/10/2018
COOKTOP JENN-AIR JGC7636BP00 "Found burner valve assembly WPW10617391 damaged, allow 1.5 hours; ordrng 1 WPW10617391 (manifold)"
Near Bakersfield, CA 93312
Jim
Job Details: 10/10/2018
DISHWASHER MAYTAG MDB7759AWS3 "Replaced wire harness, heater, and fuse. Unit tested ok"
Near Tehachapi, CA 93561
Jim
Job Details: 10/10/2018
DISHWASHER FISCHER AND PAKA DS603I-88274 Replaced board and heater plate. Unit tested ok; used 1 527702 (HEATER PLATE ) from stock
Near Fresno, CA 93704
Irvin
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 The part is not correct. Issue with MARCONE ; ordrng 1 W11203924 (CONTROL)
Near Oxnard, CA 93030
Jesus
Job Details: 10/10/2018
MICROWAVE KITCHEN AID KMHS120ESS5 Customer states that unit is not heating. Checked unit and found the microwave not working. Tested unit by placing a cup of water and not heating. Ordered part. Removed duct vent from unit and unscrew unit. Removed unit from cabinet and placed on table. Removed all screws and replaced parts. Tested unit before assembly and it’s working. Assembled unit and placed back in cabinet. Placed duct vent back in place and retested unit. Unit is now working as design.
Near Fresno, CA 93704
Irvin
Job Details: 10/10/2018
WASHER WHIRLPOOL WTW7500GC0 Installed gear case and slider. Test failed after new clutch and gear case main control is showing F7/E9-locked rotor. Unit moves freely the control is bad replacing control. ; ordrng 1 W11130238 (CONTROL)
Near Madera, CA 93638
Irvin
Job Details: 10/10/2018
WASHER WHIRLPOOL WTW4816FW2 "The control would not complete drain pump activated not moving water, tub empty. Replaced control test failed suspension is weak actuator stuck; ordrng 1 W10780045 (suspension) and 1 W10913953 (actuator) and 1 W11255272 (GEAR CASE), used 1 W10721967 (CAM) from stock"
Near Oak Park, CA 91377
Jesus
Job Details: 10/10/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer states that unit is it draining properly. Checked unit and ran drain pump. Unit started drain slowly. Checked the air-gap and found it clogged. Removed debris and reran unit. Unit is now working as design.
Near Madera, CA 93638
Irvin
Job Details: 10/10/2018
REFIRGERATOR FRIGIDAIRE FFHT1814QW4 The unit has a torn gasket not sealing causing issue. Replacing fresh food door gasket. ; ordrng 1 242193206 (gasket-refr door)
Near Agoura Hills, CA 91301
Jesus
Job Details: 10/10/2018
RANGEHOOD WHIRLPOOL WRF560SEYM05 "Customer states that unit icemaker not working. Checked unit and found the freezer evap cover iced up. Also found fan not turning due to ice. Ran diagnostics and passed. Removed ice and tested icemaker. Found the house valve closed and dispensing water. Turn valve on and tested dispenser, icemaker. Unit is now working as design."
Near Malibu, CA 90265
Jesus
Job Details: 10/10/2018
WINE COOLER JENN-AIR JUB24FLERS00 Customer states that unit is not powering on. Checked unit and found no power to panel. Removed lower grill and removed control board plate. Found the board shorted capacitor burnt. Ordered part. Pulled unit out and unplugged unit . Removed from kick panel and board. Installed new board and assembled unit. Unit is now working as designed
Near Malibu, CA 90265
Jesus
Job Details: 10/10/2018
DRYER WHIRLPOOL WET4124HW0 Customer states that the unit is not drying. Check unit and tested and found the unit heating properly. This particular unit is run on 120 V AC. Called tech line to document. Placed my thermal couple in the outer vent and got a reading of 140 Degrees Fahrenheit. This unit takes too long to dry clothes. Customer stated that the unit was taking too long to dry. Unit is working as design. ScottSr#7723157432Heating element.1500 Watts140
Near Kerman, CA 93630
Irvin
Job Details: 10/10/2018
M/W OTR WHIRLPOOL WMH31017HS0 The cook top blower not coming on. Replaced control test failed. Need motor ; saved tckt
Near Malibu, CA 90265
Jesus
Job Details: 10/10/2018
MICROWAVE KITCHENAID KOCE500ESS06 Customer states that the unit has an error code. Ran diagnostics and found error code F6-E8 Lost communication with the plants manager. Owner turned off breaker. Remove screws from unit and pulled out 6 inches out. Remove panel UI and removed appliance manager. Install new appliance manager and UI and assembled unit. Tested unit microwave and oven are both working. Unit is working as designed.#1711
Near Madera, CA 93636
James Ramsey
Job Details: 10/10/2018
DISHWASHER KITCHEN AID KDTE104ESS F7e1 f5e1 error codes. Found door latch to be bad Replaced latch. Unit working properly ; used 1 WPW10653840 (LATCH-DOOR) from stock
Near Atwater, CA 95301
James Ramsey
Job Details: 10/10/2018
WASHER WHIRLPOOL MVWX655DW replaced control. Unit working properly
Near Atwater, CA 95301
James Ramsey
Job Details: 10/10/2018
WASHER WHIRLPOOL WTW5000DW Found basket to have play in it causing gear case to go out. Removed and replaced gearcase. Unit working properly
Near Santa Maria, CA 93455
James
Job Details: 10/10/2018
OVEN WHIRLPOOL WFG525S0HS "Replaced valve and tested unit. All burner ignite as well as bake and broil. Oven is now working as intended. No dents, dings, or blemishes on or around unit caused by tech."
Near Grover Beach, CA 93433
James
Job Details: 10/10/2018
REFRIGERATOR FRIGIDAIRE LFHB2751TF Unit made full tray of ice. Replaced water valve and tested unit. Ice tray filled and is functioning as intended.
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 10/10/2018
RANGE WHIRLPOOL WFG505M0BS3 Frozen up front right burner valve. ordrng 1 W10814916 (valve-brnr)
Near Bakersfield, CA 93314
James
Job Details: 10/10/2018
DISHWASHER FRIGIDAIRE FGID2466QF6A Installed new outer door panel per tech line however customer is not satisfied with “flexibility” of door and is contacting builder
Near Bakersfield, CA 93307
James
Job Details: 10/10/2018
WASHER GE GTW485ASJ0WS "Pressure fault, cleared pressure port per tech line and cleared fault codes Tested ok"
Near Bakersfield, CA 93307
James
Job Details: 10/10/2018
WASHER ROPER RTW4640YQ1 "No fault codes stored, ran calibration cycle without failure, checked all wires around motor and actuator, all okTested ok"
Near Bakersfield, CA 93311
James
Job Details: 10/10/2018
WASHER MAYTAG MHW8200FW0 "Dispenser drawer off track and stuck behind console, removed console and extracted drawer,also removed plastic strip on front brace of pedestal due to dragging on bottom of drawerTested ok"
Near Bradley, CA 93426
George
Job Details: 10/10/2018
REFIRGERATOR FRIGIDAIRE LGHD2369TF
Near Bakersfield, CA 93309
James
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Defrosted both evaporators,replaced both wire harness, replaced bins and reinstalled freezer gasket Tested ok"
Near Los Angeles, CA 90049
Isidore
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL KSCS25FKSS01 "Removed toe panel and filter housing, installed new water filter housing test for leaks ok, refrigerator water system working at this time."
Near Los Angeles, CA 90272
Isidore
Job Details: 10/10/2018
WASHER MAYTAG MVWX655DW1 "Found no codes, performed a calibration ok, customer stated would stay at wash and not advance, ran deep water cycle to verify. Washer advance to rinse and locked, working properly at this time."
Near Madera, CA 93636
Irvin
Job Details: 10/10/2018
RANGE WHIRLPOOL KECC566RBL01 "Installed all components test found middle bridge element not activating, all burners operate independently. Bridge not completing. Call techline talked to Steve, found loose wire at control, connected all ops normal."
Near Bakersfield, CA 93305
Dane
Job Details: 10/10/2018
REFRIGERATOR FRIGIDAIRE LGHT2046QF1 "Unit is still not going into defrost. Ordering heater, that is the only part in the defrost circuit that has not been changed; 1 242044021 (heater-defrost)"
Near Bakersfield, CA 93306
Dane
Job Details: 10/10/2018
OVEN GE JGBS66DEKBB PG&E came out and stated that the regulator was leaking gas. Ordering parts suggested by pge ; ordrng 1 WB21X29148 (REGULATOR)
Near Firebaugh, CA 93622
Irvin
Job Details: 10/10/2018
RANGE FRIGIDAIRE FFGF3047LSJ "The clock has odd displays would not accept commands. Replaced control. Cook top burners operating properly. Powered oven and test after clock install. Passed, all ops normal."
Near Firebaugh, CA 93622
Irvin
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF532SMBM01 "Replaced parts. Powered, unit cycled on. Fan runs all ops normal."
Near Taft, CA 93268
Dane
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Upon arrival unit was leaking from the top one customer used water dispenser and was not cooling properly. Found old fresh food of operator made of silver metallic material causing cooling issue due to leak in refrigeration system. Found crack in water reservoir. Unit needs a new compressor, fresh food evaporator, and water reservoir; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator) and 1 W11168758 (RES WATER)"
Near Bakersfield, CA 93307
Dane
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Upon arrival freezer door was not ceiling found freezer gasket not ceiling and found a ball bearings on the freezer slides had come out not letting the door close all the way. Unit needs new slides and the gasket; ordrng 1 W10571967 (frz door gasket (gr)) and 2 WPW10120018 (slide rail (frz))s
Near Fresno, CA 93706
Irvin
Job Details: 10/10/2018
WASHER WHIRLPOOL NTW4516FW1 "Unit had failed pump, would not completely drain. Replaced pump. Calibrated passed. All ops normal."
Near Taft, CA 93268
Dane
Job Details: 10/10/2018
REFRIGERATOR GENERAL ELECTRIC GSS25GSHJCSS "Unit still freezing food and fresh fish apartment. Thermostat out of range. Dampener door iced over and will not close. Filter housing froze and cracked filter cracked due to freezing. Unit needs a new filter housing, new thermostat, new control board, and new filter; ordrng 1 MWFP (mwf ref water filter) and 1 WR17X20860 (mwf manifold & tubes) and 1 WR49X10251 (cover asm ff inlet) and 1 WR55X10025 (sensor,temp ff) and 1 WR55X29773 (CONTROL)"
Near Fresno, CA 93722
Irvin
Job Details: 10/10/2018
WASHER WHIRLPOOL WTW5500XW0 "Control is showing it failed, the main button sticks speed basket fault. The unit needs new control. Informed CX of the cost of the control and possible more charges. CX WILL PURCHASE NEW UNIT."
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details: 10/10/2018
WASHER MAYTAG MHWE500VW11 "Unit displaying an F35 code (Analog pressure sensor failure). Checked pressure switch hose, drain pump and all the connectors. Replaced pressure switch and ran a quick diagnostic test and a rinse & spin cycle. Tested ok. (WPW10415587)"
Near Fresno, CA 93720
Chris
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KSSC48FTS04 Customers issue is that is built-in refrigerator Is not cooling. Found an inverter box to be bad and also control board; ordrng 1 W10629033 (inverter box) and 1 W10801766 (cntrl-elec) and 1 WPW10468948 (contrl-box)
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details: 10/10/2018
DISHWASHER WHIRLPOOL KUDS50FVSS3 "Unable to full close door. Checked unit and found misplaced container lid. Tested ok."
Near Fresno, CA 93711
Chris
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Customers having issues with refrigerator temperature and ice production. Upon arrival temperatures checked out good and ice production was also good. Was out here previously replaced control board and user interface. Ordering evap motor and harness and also thermistor Customer wants appointment next Tuesday anytime.; ordrng 1 W10389152 (support) and 1 W10902214 (thermistor) and 1 W11087438 (motor-evap) and 1 WPW10515762 (roller)
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 10/10/2018
DRYER MAYTAG MGD5500FW0 Dryer not heating at all. Checked unit and found open thermal fuse. Replaced and tested ok. Also noticed dryer not venting properly due to clogged vent. Suggested to the customer to cleared. ; used 1 WP3392519 (THERMAL FUSE) from stock
Near Fresno, CA 93730
Chris
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customers issue is that refrigerator and freezer not cooling at all. When I arrived I found fans running compressor was off. Pulled refrigerator out the way from wall to access compressor noticed it previously had a sealed system job at one point. I proceeded to power refrigerator off and then Pulled a amp rating on the compressor which was really high. Ran multiple tests to make sure all other components were working properly. Found thermistor In refrigerator compartment is shorted also user interface panel having issues every time I press down on it the LED lights shut off. Install main control board and back of unit. Ordering new compressor also user interface and thermistor; ordrng 1 8201675 (compressor), 1 W10389152 (support), 1 W10633627 (motor-evap), 1 W10789393 (cntrl-elec), 1 W10902214 (thermistor)"
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 10/10/2018
WASHER MAYTAG MVWB765FW1 Screw holding agitator was loose. Retighten screw and ran an automatic/manual diagnostic test. Tested ok.
Near Oceano, CA 93445
George
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF992FIFM Found refrigerator working ok temp in freezer 0 freshfood area 39 degrees spoke to techline advising customer to put Thermameter to look at Manuel temp complete no dents or dings cause by tech .
Near Clovis, CA 93611
Chris
Job Details: 10/10/2018
WASHER WHIRLPOOL WTW5000DW1 Customers issue is that their washer would not spin And when I did spin it was making a horrible sound. Upon arrival I entered washer in the diagnostics receive multiple codes dealing with motor and also control board. I then ran a test washer filled with water that would not agitate or spin. I moved washer so I can get underneath it found drive motor have a bad winding also gear case the bearing is shot saw signs of water leaking through. Also control board power was dropping out while I was trying to do different tests. Ordering parts listed. ordrng 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11116590 (cntrl-elec) and 1 WPW10006487 (motor-drve)
Near San Luis Obispo, CA 93401
George
Job Details: 10/10/2018
DISHWASHER MAYTAG MDB8959SFZ4 Found dishwasher not draining found air gap plug clear out retested check out ok complete no dents or dings cause by tech.
Near San Luis Obispo, CA 93405
George
Job Details: 10/10/2018
WASHER MAYTAG MHW3505FW1 Found washer working ok found a build up of soap under glass door in soap dispenser customer instruct use less soap clean glass rim for better sealing and soap cartridge complete no dents or dings cause by tech.
Near Atascadero, CA 93422
George
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Installed part tested check out ok complete no dents or dings cause by tech.
Near Creston, CA 93432
George
Job Details: 10/10/2018
WASHER WHIRLPOOL WTW8000DW5 Found washer working ok per customer experiences time gradually going up found suds check no errors customer instruct be careful not to put to much soap complete no dents or dings cause by tech.
Near Barstow, CA 92311
Cesar
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Found freezer door not closing properly checked unit found door is off set to the right not does not have an even gap from top to bottom. Causing gasket to not make contact with cabinet routed for rail components as they are bent just enough to off set door ; ordrng 2 WPW10120018 (slide rail (frz))s and 1 WPW10280608 (bracket) and 1 WPW10280613 (bracket) and 1 WPW10330991 (bracket) and 1 WPW10330993 (bracket)
Near Avila Beach, CA 93424
George
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KBSN602ESS00 Found refrigerator fresh food area temp getting to warm found air baffle not sealing properly reposition retested check out ok complete no dents or dings cause by tech.
Near Los Angeles, CA 90039
Francisco
Job Details: 10/10/2018
DISHWASHER KITCHENAID KDTM354DSS4 Checked unit found issue at junction box. Repaired issue unit now working as designed. Inspected out unit was plugged into and found an open ground informed cx so she can get a licensed electrician to inspect everything. Plugged in unit into another outlet properly grounded and polarized. Collected service call fee and minus labor.
Near Duarte, CA 91010
Francisco
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Checked unit upon arrival found FC at 0 degrees. Cx does not need sealed system repair. Replaced handles on unit. Cx had a lot of questions regarding her unit. Answered all of her questions and informed her the user and care guide also contains the answers I gave her. Dispenser also dripped intermittently therefore I replaced the dual valve. Also installed kick panel. Unit working as designed.
Near Arcadia, CA 91007
Francisco
Job Details: 10/10/2018
FREEZER KITCHENAID KFIS29PBMS00 "Removed and replaced parts listed, pulled vacuum on unit. Then recharge r134 a to 5.50 oz as stated on data plate. Asked cx to monitor temp and report any cooling problems; used 1 AF1200 (TUBE EXTENSION) from stock, pckd up 1 R134A (5.50 OZ)"
Near Los Angeles, CA 91042
Bryan Dunn-Wilson
Job Details: 10/10/2018
OVEN JENN-AIR JGRP430WP01 Removed control panel and cooktop to access orf holder. Raised legs to release top panel access screws located behind unit. Removed and replaced listed part. Upon re installing oven back left side leveling leg became jammed and will not rotate. Ordering shaft and foot. Will collect labor on next visit coded parts. ; ordrng 1 W10115869 (SHAFT ) and 1 W10859931
Near San Marino, CA 91108
Francisco
Job Details: 10/10/2018
DRYER WHIRLPOOL LDG9806AAM Removed and replaced parts listed tested ops unit working as intended. Collected labor on card.
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Cx states hearing noise when fans are running. Inspected unit found bottom evap motor is not running at proper speed hitting ice and causing noise. Ordering cx a evap motor; ordrng 1 WPW10276647 (motor-evap)
Near Glendale, CA 91208
Bryan Dunn-Wilson
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KSSC48QTS02 Cx states fridge is warm. Inspected unit found unit is leaking. Checked compressor and evap found no signs of leak. Informed cx that fridge would need to be removed from cabinetry and there is a half inch drop from floor to fridge. Ordering parts.
Near Los Angeles, CA 91040
Bryan Dunn-Wilson
Job Details: 10/10/2018
WASHER WHIRLPOOL WTW6200VW0 "Upon installing bearing. Removed stator and rotor. Removed agitator. Tub would not budge. Filled unit 3/4 of the way and put into an agaitate cycle pulled on tub. Tried this for 25 minutes. Tub still would not release, order tub. Tried for 40 minutes. Ordering tub; ordrng 1 W10193886 (tub outer) and 1 WPW10321522 (basket)"
Near Bakersfield, CA 93307
Dane
Job Details: 10/10/2018
REFRIG/SIDE-BY-S FRIGIDAIRE FFSS2614QS Upon arrival unit was not making ice. Ice maker motor was burnt out. Remove and replace icemaker and tested unit. Unit functions normal now
Near Stevenson Ranch, CA 91381
Billy J.
Job Details: 10/10/2018
WASHER MAYTAG MVWB750WQ0 W10536347 Upon arrival unit getting f 32 found drain pump getting proper voltage but not turning on unit needs drain pump ordering quoted labor and part; ordrng 1 W10536347 (drain pump asm)