Local Reviews
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Jim S.
DISHWASHER JENN-AIR JDB9800CWS1 "Disconnected all electrical connection to verify that no outside components were shorting out. The control board is the source of the pulsating voltage; rqstng P&A on 1 W10866121 (cntrl-elec), ordrng 1 W11179176 (panel-cntl)"
Andy H.
REFRIGERATOR WHIRLPOOL WRF989SDAE00 "Not cooling, found thermistor bad , replaced thermistor harness and tested unit working properly"
Jim S.
FREEZER WHIRLPOOL WRS588FIHW Fresh food damper is the noise; ordrng 1 W11236851 (diffuser)
Kenneth M.
WASHER WHIRLPOOL WFW6620HC0 Installed bellows and top. Tested unit. Unit is now working properly. Customer approves funcrion at this time.
Steven W.
RANGE-GAS JENN-AIR JGRP548WP01 "LH and RH burner sumps, console scratched. ; ordrng 1 W10352966 (BURNER SUMP- RH) and 1 W10352969 (BURNER SUMP- LH) and 1 W11444934 (CONSOLE)"
George Y.
DRYER MAYTAG MGDX655DW2 Found dryer testing ok customer concern exexively loud customer instruct unit functioning as design complete no dents or dings cause by tech.
Randy C.
DRYER WHIRLPOOL WGD5100HW0 Concern won’t dry. Not drying. Found unit does heat up but stops mid cycles found crushed vent. Uncrushed and made sure now unit has proper airflow. Cx now working as designed job complete.
Patrick C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Needs new bucket ; ordrng 1 WPW10558424 (ice-contnr)
Chase F.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Found broken hinge on right hand side not allowing for lid to sit properly. Ordering part for repair. ; ordrng 1 W10874836 (ENDCAP) and 1 W10874836 (END CAP LEFT)
Chase F.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Cx still having leaking problems. Found leak coming from valve. Will need to replace valve. Ordering part. ; ordrng 1 WPW10498976 (VALVE)
Chase F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Found board being erratic, not able to put through diagnostics or change temps. ; ordrng 1 W11043015 (UI)"
John B.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Concern of noise. Check the evaporator fan motor, it was clear. Checked the condenser fan motor, it was clear. The icemaker was shut off. Upon the customers request I turn the water off to the icemaker. cust. doesn’t use it. The refrigerator tested good at this time."
Chase F.
WASHER WHIRLPOOL MVWX655DW1 "Cx concerned of a loud noise when spinning. Found motor making loud noise when spinning, ordering parts for repair. ; ordrng 1 W10721967 (SPLUTCH) and 1 W11026785 (MOTOR) and 1 W11239857 (BELT) and 1 W11395618 (CAP)"
John B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "When the refrigerator was installed, the freezer door was most likely removed. And the waterlines were not put back on securely. Reinstalled the waterlines to the door properly. Refrigerator tested good at this time."
Frank P.
WASHER MAYTAG MEDC465HWO Customer stated that the primary knob that controls Timer on dryerIs brokePerformed diagnostics Notice that the center piece is broken Will order new timer Please schedule on Tuesday at 7am; ordrng 1 WPW10185992 (timer)
John B.
REFRIGERATOR JENN-AIR JS48PPDUDE01 See office notes. Refrigerator lights were working upon arrival. But after looking at the refrigerator door switch. It appeared to be sticky. Cleaned and did this light switch. Tested it several times and it tastes good
Kenneth M.
WASHER WHIRLPOOL WTW5000DW3 Unit really shaky and vibrating. Off balance load. Ordering new suspension ; ordrng 1 W11130362 (Suspension)
John B.
DRYER - GAS WHIRLPOOL MGDB765FWO "The feet on the bottom of the dryer or crooked And the dryer wobbles. Straightened up the feet on the bottom of the dryer, tighten them down so they don’t stick out so far and made the a firm foundation. The dryer tested good at this time."
Tyler F.
WASHER MAYTAG MVWC565FW1 Customer stated that the unit is filling with hot water on cold setting. Found water lines reversed. Fixed and tested calibrated unit all works good at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Ice maker leaking water. Dripping from mold. Orderinf ice maker. Will replace water valve on return visit. Rescheduled customer for saturday 8-22-20; ordrng 1 W10884390 (Icemaker)
Tyler F.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Customer stated that refrigerator is not getting as cold customer had made some adjustments and had closed the air baffle to the refrigerator compartment. Showed customer how controls work cycled icemaker tested all works good at this time
Kenneth M.
WASHER WHIRLPOOL WTW7500GC2 Duspension bouncy. Causing off balnace load. Ordrring suspension. Informed cusyomer on proper loading techniques. Did not reschedule due to part availability ; ordrng 1 W11130359 (Suspension)
Tyler F.
LAUNDRY WHIRLPOOL WTW5000DW2 Customer stated that unit only senses found error code for actuator. Customer did not have unit hooked up to run test cycles. Removed and replaced main control actuator and capacitor. Tested all works good at this time.; used 1 W11395618 (CAPACITOR) from stock
Cruz B.
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Need more work- new issue- cx claims ff door is not sealing properly, found magnet on gasket has fallen out and door is warped from normal wear causing sealing issues, ordering part for unit. ; ordrng 1 LW10573334 (dor-fip)"
Randy C.
WASHER MAYTAG MVWB835DW1 Installed slider now working as designed job complete.
Randy C.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Removed and replaced control board. Defrosted evap and replaced evap fan and cover assembly. Tested and now working as designed job complete.
Irvin F.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Wrong ice maker in the box. Returning and reordering. ; ordrng 1 WPW10300024 (icemaker)
Raymond D.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Upon arrival cx states unit not draining. Found drain pump wire loose. Secured connection and tested, unit functions as designed."
Dane K.
DISHWASHER WHIRLPOOL WDT970SAHZ Upon arrival unit was not filling with water. Found the wires to the water valve disconnected. Secured connection and tested unit. Unit functions normal
Dane K.
WASHER WHIRLPOOL WTW5640XW1 Upon arrival th unit would not spin. Found the unjt givimg a shifter fault. Removed and replaced shifter and tested unit. The unit functions normal now
Dane K.
LAUNDRY WHIRLPOOL MGDC465HW . Removed and replaced igniter and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR KITCHENAID KRSC700HPS00 Rival there was frost building up around the seals by the icemaker. Found separation around the cabinet. Sealed separation with silicone.
Joe M.
WASHER AMANA NTW4516FW Unit needs a motor because the motor is not turning the drum. Ordering motor. Unit has weir code for control as well ordering part Please have tech run call Tuesday ; ordrng 1 W10890624 (motor-drve) and 1 W11170317 (cntrl-elec)
Jim S.
WASHER MAYTAG MVW7230HC0 Removed a zipper latch from the drain pump. Unit tested ok
Joe M.
ICEMAKER WHIRLPOOL WRX735SDBM00 Unit needs ice maker bin because the current bin has broken ordering part; ordrng 1 W11185686 (ice-contnr)
Jim S.
WASHER MAYTAG MHW8200FW0 Reattached bellow. Drain pump is noisy but working. Customer has a concern about the smell. Recommend using a 1/4 cup of TSP in a sanitize cycle.
Joe M.
OVEN KITCHENAID KODC304ESS00 Unit needs a new tod sensor I need to contact whirlpool.
Steven W.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Replaced noisy diffuser( damper ). Ran diagnostics. In test # 3 damper is opening and closing properly at this time. Unit is cooling properly at this time. Complete.
Joe M.
WASHER WHIRLPOOL WFW5620HW0 Unit is leaking from drain pump; ordrng 1 W11458345 (DRAIN PUMP )
Patrick C.
WASHER MAYTAG MVWB765FW3 "Noise while in use. Oil leaked from gear case. Needs rotor, gear case, and slider. ; ordrng 1 W10734521 (slider) and 1 W11260238 (rotor) and 1 W11393685 (GEAR CASE )"
Steven W.
DRYER - GAS AMANA NGD4655EW2 Replaced timer assembly. Tumbling and heating properly at this time. Complete.
Patrick C.
WASHER WHIRLPOOL WTW5100HC0 Order parts before going out ; ordrng 1 W11394572 (LATCH) and 1 W11413336 (LID) and 1 W11457841 (STRIKE)
Steven W.
WASHER WHIRLPOOL WTW5000DW3 " Ran diagnostics. Had f0e5 error code. Ran calibration, auto test cycle. Load tested rinse and spin. Fills, agitates, drains, rinses, and spins properly at this time. Instructed customer on unbalanced loads. Complete."
Patrick C.
REFRIGERATOR WHIRLPOOL KRSC703HBS00 Found the unit not cooling. Unit needs new sensor and control ; ordrng 1 W11172798 (cntrl-elec)
Frank P.
REFRIGERATOR WHIRLPOOL WRS311SDHM05 Consumer stated that refrigerator isn’t coolingPerformed diagnostics Found no cool Installed parts Still no coolNeeds new compressor Volts are low; ordrng 1 W10507884 (compressor)
Chase F.
WASHER WHIRLPOOL WTW4900BW1 Arrived at customers home and customer informed me that they got their washing machine working again. Canceled service upon arrival. Job completed.
Frank P.
WASHER MAYTAG MVWB835DW3 "Customer stated won’t stop dripping into tray Performed diagnostics F3E2 in,et water valve Will order part; ordrng 1 W11165546 (valve)"
Frank P.
REFRIGERATOR WHIRLPOOL WRF767SDHZ Customer stated ice maker isn’t making ice Performed diagnostics Found valve is good filling up tray ice maker isn’t making ice Will order part; ordrng 1 W11294907 (icemaker)
Chase F.
REFRIGERATOR KITCHENAID KRFC704FBS00 Installed new UI. Programmed board. All functions now testing out normal. Job complete.
Frank P.
REFRIGERATOR AMANA ASI2175GRB01 No signs of roaches anywhereCustomer stated it makes doesn’t dispense Performed diagnostics Found auger motor defective Needs new motor Will order part; ordrng 1 W11310391 (AUGER MOTOR )
Kevin M.
DRYER - GAS MAYTAG MGDB765FW0 Door seal fell off during cycle. Failed door seal. Ordering part. ; ordrng 1 WPW10354795 (seal-door)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Installed freezer door and tested unit. Unit us now eorking properly. Customer approves
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed ice maker and tested unit. Unit is now working properly. Customer approves function at this time.
Steven W.
REFRIGERATOR WHIRLPOOL WRF736SDAW12 "Ran diagnostics. In test #6 heater is drawing 3.25A, in test # 3 evaporator fan is running. UI display is faded, not going to defrost, control going on/ off. Needs control kit per service pointer # W10772228D. ; ordrng 1 W10864261 (UI/ HV CONTROL KIT)"
Steven W.
WASHER MAYTAG MVWC565FW1 "Ran diagnostics. Had f7e6 error code. Not agitating. Found broken shifter, splutch binding. EST 396.79. Labor 163.68; ordrng 1 W10721967 (CAM KIT) and 1 W10913953 (SHIFTER)"
Irvin F.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 The sealed system leaking. The whole unit is warm. Compressor over amp and fresh foodCX WILL PURCHASE NEW.
Irvin F.
WASHER MAYTAG MVWC565FW2 "Removed power from the washer. Replaced the inlet valve. Powered and calibrated unit, passed. All ops normal."
Isidore A.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Removed and install new freezer led, ok. Removed and installed new top refrigerator leds modules failed. Ordering led power board W10830288; rqstng P&A on 1 W10830288 (cntrl-elec)"
Irvin F.
DRYER WHIRLPOOL WED4850HW0 Removed power. Removed motor. Installed replacement motor. Powered unit and test passed. All ops normal.
Francisco S.
REFIRGERATOR WHIRLPOOL WRF954CIHZ00 Pressure tested unit with nitrogen 140 psi. Found low side leak at RC evap. Removed and replaced evaporator also replaced compressor due noise and vibration. Pulled vacuum and unit held vacuum. Recharge up to 4.50 oz of r134 a through high side. Asked cx to monitor unit and report any abnormalities.
Francisco S.
DRYER MAYTAG LDE7304ACE "Removed and replaced belt, tested ops unit now working as designed."
Francisco S.
REFIRGERATOR WHIRLPOOL ED5LHAXWQ02 Removed and replaced kit. Unit now working properly.
Tyler F.
WASH/DRY COMBO WHIRLPOOL WGT4027HW0 Customer stated that the unit is not agitating. Checked unit for error codes and found shifter and motor fault. Calibrated unit and cycle tested. Found motor is grinding. Ordering motor and shifter not in stock.; ordrng 1 W10890624 (motor-drve) and 1 W10913953 (actuator)
Chase F.
WASHER MAYTAG MVW7230HW0 "F8e1, F0e3, received error codes. Ran through diagnostics cycle and found water not filling properly into machine. Installed new valve. Calibrated and tested. All functions now testing out normal. Job complete."
Joe M.
LAUNDRY WHIRLPOOL MVWX655DW1 Unit needs a gearcase and a washplate because washplate is stuck to gearcase. Will put photo of invoice in quick pics total repair cost would be 577.72. Customer is going to try to contact whirlpool for a consesion
Raymond D.
REFRIGERATOR KITCHENAID KRFC704FBS02 Second gasket never came in.; ordrng 1 W10917312 (gasket-dor)
Joe M.
WASHER WHIRLPOOL MVWB835DW4 Replaced gearcase and slider. Tested unit washer is functioning as designed now job complete.
Tyler F.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer stated that the unit is filling with water but not washing. Found sump has voltage but not working. Ordering sump not in stock.; ordrng 1 W11087376 (pump&motor)
Isidore A.
DRYER WHIRLPOOL WHD5090GW0 Found user interface W11089031 and control W11239098 not responsive and knob W10681353. Parts ordered; ordrng 1 W10681353 (knob) and 1 W11089031 (cntrl-elec) and 1 W11239098 (cntrl-elec)
James M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ Found unit with ice build up in freezer around door due to gap in gasket. Heated gasket and seal is holding. Also found diffuser loud and not fully opening or closing. Ordering new. Will return when parts arrive. ; ordrng 1 W11164593 (diffuser)
Kenneth M.
WASHER MAYTAG MHW5100DW0 Found unit with F5E3 error code. Found unit with faulty door lock. Changed door lock with Pre-ID and tested unit. Unit is now working properly. Customer approrves.
James M.
REFRIGERATOR WHIRLPOOL WZF34X16DW04 "Inspected unit and slowly losing cool. Ohmed compressor posts. L to c 5.4 ohms. R to c 6.2 ohms. R to l 10.6 ohms.Ordering compressor, evap, and dye drier and control box. Will return when parts arrive. ; ordrng 1 W10507884 (compressor) and 1 W10858281 (evaporator) and 1 W11253128 (contrl-box) and 1 WPW10143759 (dryer)"
James M.
RANGE KITCHENAID KSGG700EBS1 Left front and rear burners making alight hissing while in use. Cx wants new burners. Ordering new orifice holders. Will return when parts arrive. ; ordrng 1 W10552121 (holder-orf) and 1 W10552123 (holder-orf)
Joe M.
DISHWASHER KITCHENAID KDPE334GPS0 Unit needs controls because it is stoping and starting ordering part; ordrng 1 W10889948 (wire) and 1 W11120155 (control-elect) and 1 W11162732 (console)
James M.
LAUNDRY MAYTAG MHW3505FW Unit had bad display and control panel. Ordering new control panel. Will return when parts arrive. ; ordrng 1 W10911040 (panel-cntl)
Kevin M.
DISHWASHER WHIRLPOOL WDF330PAHB0 Unit not filling with water. I tested unit and found unit not filling with water and wash pump coming on. I found that the float was stuck in the up position causing main control to think there is water when there was not. I fixed stuck float. Tested unit. All tests good.
Irvin F.
WASHER WHIRLPOOL MHW6000XW1 Ordered incorrect spring. ; ordrng 1 W11266654 (clamp)
Kevin M.
RESIDENTIAL REFR KITCHEN AID KRFF305ESS00 Customer stated the food is freezing in crispers. I removed cover for diffuser and found diffuser flap stuck with small piece of ice. I removed and defrosted ice. I tested diffuser operation in diagnostic. All tests good.
Kevin M.
WASHER WHIRLPOOL WFW85HEFC1 "Customer getting pressure switch fault even after correcting detergent use. I removed and replaced pressure switch. Tested unit. All tests good. ; used 1 WPW10448876 (SWITCH-WL) from stock"
Cruz B.
REFRIGERATOR WHIRLPOOL KRSC703HPS00 "Fixed- installed new parts (fan-scroll, cntrl elec) allow 12-24 hrs for temps to normalize, allow 12 hrs for ice production as well, ice & water dispenser are working fine, cx ok repair."
Cruz B.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Fixed - installed new parts (cntrl elec, water valve assy, 1 module) tested ice maker water filled mold in diagnostic test 45 found on over flow, cooling and temps are working fine, found freezer led light to be out causing led lights to flicker and dim, the appliance in now working as designed, cx ok repair. ; used 1 W10695459 (MODULE) from stock"
Kevin M.
RESIDENTIAL REFR WHIRLPOOL WRF535SMBM00 Unit not making ice. I found that the ice maker mold has leaked into ice maker module and shorted. Unit needs new ice maker and main control to correct issue. Ordering parts. ; ordrng 1 W10884390 (icemaker) and 1 WPW10503278 (refer elect cont brd)
Cruz B.
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Fixed- installed new part (motor evap) allow 12- 24 hrs for proper cooling and ice production, set temps at panel ui to recommended settings, ice and water dispenser are working fine as well"
Cruz B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Fixed- installed new parts (float switch, float assembly, stand pipe) put the appliance into a diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, the appliance is working as designed, cx ok repair."
Steven W.
WASHER MAYTAG MHW5630HW0 "Not draining. R & R drain pump.Found cloth in pump filter. Removed cloth. Replaced pressure switch. Ran diagnostics, quick test cycle, manual test. Fills, washes, drains,dispenses, rinses, and spins properly. Instructed customer to use garment bags for small items. Complete."
Raymond D.
WASHER MAYTAG MHW5630HW0 "Replaced controls, console was not sent. Tested, unit still not operating. Needs console.; ordrng 1 W11316623 (console)"
Steven W.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Ran diagnostics. Found upper rack adjusters broken at RH roller axle. Replaced adjuster kit. Upper rack is working properly at this time. Complete.
Isidore A.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 On both refrigerator section and freezer section apply adhesive between top and center liners.Advised customer to let adhesive dry for a couple of hours.
Isidore A.
REFRIGERATOR KITCHENAID KBRC36MHS01 "Removed freezer door evaporator cover and old evaporator motor, modified blower( new motor has larger diameter shaft), installed new evaporator fan motor. Reinstalled evaporator cover and freezer door. Test refrigerator operation, ok evaporator fan working. Advised customer to let refrigerator stabilize for 24 hours"
Jim S.
DRYER MAYTAG MGD8200FW0 Door hinge pin is broken. Recommend idler puller ; rqstng P&A on 1 4392067 (dryer repair kit) and 2 WPW10208398 (cap)s and 1 WPW10208415 (door hinge)
Francisco S.
RANGE JENN-AIR JGRP536WP02 Removed and replaced harness and main board. Tested ops unit working as designed.
Isidore A.
REFIRGERATOR KITCHEN AID KBSN608ESS01 Removed Left bottom led module and Installed new left side bottom freezer led module. Removed left side bottom fresh food refrigerator led module and installed new left side refrigerator led module. Leds on both freezer and fresh food refrigerator working at this time.
Tyler F.
LAUNDRY WHIRLPOOL MVW7232HW0 Customer stated that the unit is going off balance. Checked unit for error codes. No codes present. Ran unit through diagnostics and calibration. All works good at this time.
Tyler F.
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated that the unit is not working and dispenser is stuck. Found water to unit was not turned. Cycle tested unit and fixed dispenser door. Tested all works good at this time.
Tyler F.
DRYER MAYTAG MGDB765FW0 Customer stated that the dryer is making noise. Found vent and gas line rattling on back panel of dryer. Fixed and tested all works good at this time.
Cruz B.
DRYER WHIRLPOOL WED4815EW1 "Complete- cx has a Electrical problem causing the appliance not to start, checked brakes box and found breakers to appliance to be weak, lose informed cx to call a electrician. Nothing wrong with this appliance"
Tyler F.
WASHER WHIRLPOOL WFW87HEDC0 Customer stated that the unit is not spinning out the loads. Checked for error codes. No codes present. Unit works to specs under test. Tested spin with load of towels. All works good at this time.
Randy C.
REFIRGERATOR WHIRLPOOL WRF560SEYM05 Found ice maker fell off screws and was not allowing drawers in freezer to open or close. Installed correctly now working as designed closed and opens properly. Cx instruct on use and care. Job complete.
James M.
DISHWASHER WHIRLPOOL WDT710PAHB1 Installed wire and ui and reinspected main power plug and junction box. Retightened wire nuts in junction box and tested unit. Unit now powers on and is functioning as intended.
Tyler F.
WASHER MAYTAG MVWB835DC3 Customer stated that the unit is not responding. Found power to unit but no display. Removed and replaced main control and console. Tested all works good at this time.
Dane K.
REFRIGERATOR WHIRLPOOL WRT311FZDB00 Upon arrival the fresh food compartment was not cooling. Found evaporator fan motor not turning. Removed and replaced fan motor and tested unit. Unit functions normal now
Chase F.
WASHER MAYTAG MVWC565FW0 "Cx concern that unit is getting off balance when spinning. Ran through diagnostics. Found unit getting off balanced. Ran through calibration cycle and unit is now no longer getting out of balance, unit now calibrated and running through all cycles with no problems. All functions testing normal. Job complete."
Chase F.
WASHER MAYTAG MVWC565FW2 Installed new control. Tested. All functions now testing out normal. Job complete.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Customer stated the unit is freezing in RC. I removed and replaced RC thermistor and instructed customer on air movement and food placement. All tests good. ; used 1 W10316760 (THERMISTOR) from stock
Kevin M.
DRYER WHIRLPOOL MDG5500AWW unit not heating. Tested unit and found gas coils failing after first fire. Failed gas coils. Removed and replaced gas coils. Tested unit. All tests good.
Kevin M.
REFRIGERATOR KITCHENAID KRFC704FBS02 Unit not cooling in upper portion of RC. I tested unit and it looks like unit is short cycling defrost and causing a airflow loss. Ordering evaporator cover and main control. Removed and replaced evaporator cover and main control. Tested unit. All tests good.
Kevin M.
RANGE WHIRLPOOL WFG525S0HS0 Unit not heating in bake. I tested unit and found baking sheets in storage drawer hitting base of bake ignitor causing it to spark to pan not burner. Instructed customer. Charged for trip.
Raymond D.
REFRIGERATOR AMANA ASI2175GRS03 Upon arrival cx states buzzing noise heard. Found condenser tubing vibrating on cabinet. Rerouted Tubing and unit stopped making loud noise. Unit functions as designed.
Raymond D.
WASHER MAYTAG MVWX655DW1 "Upon arrival unit not powering on. Control board shorted. Replaced and tested, 7nit functions as designed."
Jim S.
REFRIGERATOR WHIRLPOOL KRFC704FPS03 Removed ice and frost from the ice maker area. I found no air leaks either in the ice container or the freezer. The ice fan is working and the dispenser door closes completely. Recommend to the customer to wash the bucket every couple of months
Jim S.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced light in freezer. Unit tested ok; used 1 W11462342 (LIGHT ) from stock
Antonio D.
REFRIGERATOR KITCHENAID KSSC48FTS04 "Found leak in the evaporator. Replaced evaporator, compressor and dryer. Replaced inverter for compressor. Evacuated and recharged system R134a 7.75 ozs. Working ok."
Chase F.
DRYER - GAS MAYTAG MGDC465HW0 Found connector to thermal fuse came loose not allowing for heat. Reconnected harness back to thermal fuse. Tested. Unit now heating with no problems. All functions now testing out normal. Job complete.
Irvin F.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Power previously removed. Evap cover tower and IM. COMPLETEDassembly, and powered. Cycled on. Allow 24 hrs for temps to balance."
Irvin F.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Power previously removed. Evap cover tower and IM. COMPLETEDassembly, and powered. Cycled on. Allow 24 hrs for temps to balance."
Timothy J.
LAUNDRY WHIRLPOOL MVWC565FW1 Customer states the unit leaked twice when his mother was doing a large load. Checked under unit for leaks. None noted. Ran a service cycle. No leaks noted but I Thought I heard the drain backing up. Filled unit with water and agitated. No leaks. Drained unit and found the drain is backing up. Instructed customer that they need to have the drains cleared.
Timothy J.
WASHER WHIRLPOOL WTW7500GC2 Installed valve and tested. Unit checks ok.
Andy H.
WASHER MAYTAG MVWB755DW "Making noise and not washing, found washplate bad, replaced washplate and tested unit working properly"
Perion R.
REFRIGERATOR KITCHENAID KRFF302ESS01 Gaskets on both sides are torn and magnets are falling out causing a seal issue. Normal wear and tear ; ordrng 2 W10830287 (gasket-fip)s
Timothy J.
REFRIGERATOR WHIRLPOOL WRS555SIHZ IM bin and plate are frosted. IM noisy. ; ordrng 1 W10873791 (icemaker) and 1 W11423781 (DOOR) and 1 WPW10293212 (chute)
Steven W.
DRYER - GAS WHIRLPOOL WGD4800BQ0 Not heating at all. Found open thermal fuse. Replaced thermal fuse. Tumbling and heating properly at this time. Complete.
Andy H.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Part is out of stock customer is going be out of town coming back on the 6 of September ; ordrng 1 W10873791 (icemaker)
Andy H.
RANGE WHIRLPOOL WFG550S0HZ1 Needs sensor ; ordrng 1 W10833885 (sensor)
Francisco S.
WASHER WHIRLPOOL WFW9450WW00 Cx concerned unit is still failing intermittently. Contacted tech line and they advised replacing start button board. It is discontinued. Cx will look into purchasing new unit.Sr#7728542587 Andrew
Steven W.
RANGE - GAS WHIRLPOOL WFG320M0BW2 "Ran diagnostics. Bake and broil are not working. No power to ignitor. Found control contacts are not closing. Oven light broke off in socket, fell into food( safety hazard ). Removed bulb base from socket. Needs bulb for safety.; 1 W10888179 (BULB), ordrng 1 W11113908 (CONTROL)"
James M.
WASHER WHIRLPOOL WFW560CHW0 Installed new ui and tested unit. All operations good and unit is now working as intended.
Steven W.
COMPACTOR WHIRLPOOL GC900QPPQ6 Checked top limit switch. Ohms out ok. Start switch worn.Replaced motor and gear kit. Base holes for motor adjustment screws stripped. Base is part of frame( non serviceable part). Called tech line. SR # 7728546363. Per tech line install larger diameter bolts. Non repairable failure.Start switch out of stock at vendor.; ordrng 4 WP8204624 (BOLT)s and 1 WP9871824 (SWITCH - START)
James M.
WASHER MAYTAG MVWC565FW0 Installed parts and unit is now working as intended. Tested and all oops good.
Chase F.
WASHER WHIRLPOOL WFW560CHW0 "Installed new control panel. Calibrated and tested. All functions now testing out normal time of repair. Cx still concerned about holes in clothes, instructed cx this can not be from her washer that it has to be from her dryer, everything testing out normal with washer per WPL. SR#7728494057"
Leon M.
REFRIGERATOR KITCHENAID KBSD618ESS01 Cx states that unit is not working properly After running diagnostic check find that loose connection on lights in freezer section Reconnect and secured light wiring Unit working properly as designed
James M.
WASHER MAYTAG MVWC565FW0 Customer stated unit not draining fully and not spinning right. Tested unit and found drain hooked to long hose not allowing full drainage and also hub stripped out causing unit to spin erratically. Ordering new hub. Will return when parts arrive. ; ordrng 1 W10528947 (drive hub kit)
Leon M.
DRYER WHIRLPOOL WGT4027HW0 Cx states that unit is making loud noise After running diagnostic check find that fan blower is broken ; ordrng 1 3390935 (clip) and 1 WP697770 (seal) and 1 WP697772 (blower wheel) and 1 WP8566209 (seal)
Leon M.
WASHER MAYTAG MVWB835DW4 Cx states that unit is not working properly After running diagnostic check find that LID door is broken ; ordrng 1 W10339706 (screw) and 1 W10594153 (lid hinge) and 1 W10594154 (hinge lid) and 1 W10708964 (bearing) and 1 W11082608 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)
James M.
WASHER MAYTAG MVWB835DW3 nstalled new console and tested unit. Unit now working as intended and customer approves functions at this time.
Kenneth M.
DRYER WHIRLPOOL MODEL Found unit making loud squeaking noise. Found unit with bad rollers. Unit needs new dryer repair kit.. Ordrring dryer repair kit ; ordrng 1 4392065 (Dryer repair)
James M.
WASHER WHIRLPOOL WTW5100HC0 Talked new valve and tested unit. Unit now working as intended and customer approves functions at this time.
Kenneth M.
MICROWAVE WHIRLPOOL JMC2127WS00 Customer unit not heating. Ordering mag and inverter. Will replace together. ; ordrng 1 W11346197 (Mag) and 1 W10217711 (Inverter)
James M.
WASHER MAYTAG MVWC565FW Installed hub kit and splutch assembly. Tested unit. Unit now working as intended
Kenneth M.
DRYER MAYTAG MEDB835DW4 Recieved putter door. Ordrring inner door. ; ordrng 1 W11133036 (Inner door)
James M.
WASHER WHIRLPOOL WTW4855HW1 Used removal kit to drill out screws to hub. Installed new hub and tested unit. Unit now spinning as intended.
Hector Z.
REFRIGERATOR KITCHENAID KRFC300ESS00 "Replaced: Ice Maker (W10884390) and Fill Valve (WPW10420084). Tested fo leaks. Tested ok.Manufacturer cover the parts.Customer paid in full $150.00 for Labor, with a check 1996"
Joe M.
REFRIGERATOR KITCHENAID KBFC42FTS08 Ice maker is not creating ice. Replaced ice maker job complete
Joe M.
DRYER MAYTAG MGDB765FW0 Units door would not close. Replaced door and unit began to function as designed. Job complete
Joe M.
REFRIGERATOR KITCHENAID KBFN402ESS02 Units door is not sealing causing unit to build up ice in refrigerator. Ordering door and hinges.; ordrng 1 W10273367 (hinge-door) and 1 W10782316 (dor-fip) and 1 WPW10485980 (hinge-door)
Danny G.
MICROWAVE KITCHENAID KOCE507ESS05 Unit is not heating Found blown thermostat Pulled unit out using oven dolly and floor protection Replaced hi limit and blower Reinstall unit and power up No floor or cabinet damage Test oven oven is now heating and cycling properly
Joe M.
WASHER WHIRLPOOL WTW8040DW4 Unit needs suspension rods and a new tub because the tub is leaking counter balance fluid.; ordrng 1 W10811960 (spin basket) and 1 W11130356 (suspension)
Dane K.
DISHWASHER KITCHEN AID KDTE704DSS0 Upon arrival the display was dead. Removed user interface And close door toAnd close door to troubleshoot main control board. And close door to troubleshoot main control board. Main control board test OK. Removed and replaced user interface and tested unit. Unit functions normal now
Joe M.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Unit needs a service kit number W10619962 due to the icemaker fascia freezing up. Ordering part.; ordrng 1 W10619962 (heater)
Dane K.
WASHER WHIRLPOOL MVWC465HW Upon arrival the customer was concerned of poor washability. The customer was using the wrong kind of soap and was not sure how to use the deep water cycle. Instructed customer on proper use and care of unit and ran a water cycle in deep water to show the customer how to fill the unit with water to get to wash performance they want. Unit functions normal at time of service
Dane K.
RANGE AMANA AGR4230BAW3 Secured door hinge in redirect and adjusted receiver. Unit functions normal now
Danny G.
WASHER MAYTAG MVW6230HW0 Broken spring Found broken suspension Need to order parts and rs call ; ordrng 1 W11396716 (SUSPENSION )
Irvin F.
WASHER AMANA NTW4516FW3 Removed power from washer. Removed tub and agitator. Removed black substance in the tub. Installed components. Tilted unit replaced drain motor. Calibrated unit passed. All ops normal.
Tom R.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Entered diagnostics, ran IM functions, part failure, order and replace Fill Tube./Fill Tube - (W11230096)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11230096 (TUBE-WATER)"
Irvin F.
WASHER MAYTAG MHW5630HC0 "F0/E2-sudsCx says t(e washer is moving during the washing. Suds error code only code. Cleared codes and ran test cycle. Passed the cycle. Informing cx of the features, cx is aware. Due to suds code and poor rinse replaced sensor. Unit passed calibration. All ops normal."
Dane K.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 W10830288Upon arrival the unit was not cooling properly. And ice was slimy and melted. Ice box fan was not running. But when I ran it in diagnostics it would run. Also internal lights were not on. Found service pointer for interior lights. Unit will need new control board for fan issue. Needs new control boards; rqstng P&A on 1 W10830288 (cntrl-elec)
Irvin F.
DISHWASHER WHIRLPOOL KDTM404KPS0 "Cx says the DW is not draining. Checked the drain tube found blocked. The unit is draining into a bucket, but not into the disposal. CX INSTRUCT GET PLUMBER TO CLEAR DISPOSAL, ALL OPS NORMAL."
Irvin F.
WASHER MAYTAG MHW8630HW2 "Removed damaged console. Installed replacement. No issues, all ops normal."
Irvin F.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cx says the unit is not cooling. Been up plugged powered up and rescheduling for; schdld next appmnt for 8/15 SAT !
Enrique R.
REFRIGERATOR MAYTAG MFW2055FRZ00 "Customer concerns , refrigerator both compartments not cooling . Shorted evaporator motor . Installed new motor , all functions tested normal , no leaks ."
Irvin F.
REFRIGERATOR WHIRLPOOL WRF535SWHV01 "Cx has couple issues. The dampener is making noise and staying open freezing food. The control is not responsive when making selections. The frezer rails are binding, not closing to frame. ; ordrng 2 W11265130 (slide)s and 1 WPW10503278 (refer elect cont brd) and 1 WPW10594330 (control)"
Irvin F.
DRYER WHIRLPOOL WHD3090GW0 " followed the directions still no operating. Adrian+TECHLINE- 7728457238 reported the leak, water on the pump"
Irvin F.
ICE MACHINE JENN-AIR JIM159XYRS0 "The external drain motor dead. The ice machine is good powered independently, came on replacing pump. ; ordrng 1 W10825875 (pump)"
Enrique R.
WASHER WHIRLPOOL WFW72HEDW0 "Installed all the parts , ran quick diagnostic test . All functions tested normal at time of service , no leaks ."
Irvin F.
WASHER WHIRLPOOL WTW7500GW2 "The main control is not staying on. Power to the unit is correct. Program unit comes on then the power will leave. Power is solid and polarized. Need main control board. The gearcase is bad cant stop from spinning, need gearcase; ordrng 1 W10811956 (drum assy) and 1 W11130238 (cntrl-elec)"
Enrique R.
DRYER WHIRLPOOL WED5000DW2 "Customer concerns , dryer not operating . Motor doesn’t kick on ( burning smell , need new motor & wheel .; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)"
Enrique R.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Refrigerator both compartments not cooling . Compressor and fan motors work , no frost pattern . Low Compressor amperage . ; ordrng 1 WPW10507886 (compressor)"
Timothy J.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced ice door and plate.
Enrique R.
WASHER WHIRLPOOL WFW8740DW0 "Customer concerns , washer cycles work intermittently , clothes wet at end of cycle . I called techline , spoke with Butch sr#7728545858 . Found no error codes , Ran quick diagnostic test . Washer didn’t complete test . Please order central electric .; ordrng 1 W11029840 (cntrl-elec)"
Cruz B.
COOKTOP WHIRLPOOL WCG97US0HS00 "Fixed- installed new part (grate-kit) no cracks on grates, clean and ready to use, all burners are working fine. Cx ok repair."
Enrique R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Installed new parts , switch and gasket checked ok , customer stated that also right door hinge started making clicking noise . Found broken closer cam assembly .; ordrng 1 W10918010 (closer) and 1 WP12028505AP (ref dr closer cam) and 1 WPW10191119 (stop-door)"
Dane K.
LAUNDRY WHIRLPOOL MGD7230HC0 Unit was completely dead. Unit needs a new consul and new control; ordrng 1 W11413567 (CONSOLE ) and 1 W11441689 (CONTROL)
Juan G.
WASHER AMANA NTW4516FW3 "F8e1 long fill/no fill. Found hot water faucet off, pointed that to customer, she stated she closed it when trying to figure why the unit was not working. Upon further inspection, found drain hose had been sealed with an adapter to the drain pipe. Customer states it was sealed because water would over overflow. Instructed customer to remove adapter, drain hose needs to be vented (fed into drain tube by itself, no adapter to seal it on) water is most likely siphoning out during wash cycles. Explained that the drain pump is designed to drain the water out onto the drain pipe for it to drain away by itself, the way the plumbing is clogged, the drain pump is forcing itself pushing the water out. Unit is working fine."
Tyler F.
WASHER MAYTAG MVWB835DW0 Customer stated that the unit is not spinning out the clothes all the times. Hacked unit for error codes. No codes at this time. Cycle tested unit and found off balance load. Calibrated unit and showed customer how to use drain and spin. All works good at this time. Fixed loose wash plate.
Timothy J.
REFRIGERATOR KITCHENAID KRMF706ESS01 Still need that evaporator cover to complete this service pointer.BOOK AS 2 CALLS this takes 2-3 hours when I have to COMPLETELY DEFROST the evaporator.; ordrng 1 W11256332 (cover-evap)
Tyler F.
WASHER MAYTAG MVWC565FW0 Customer stated that the unit is leaking and is making noise and shaking. Basket is covered under 10 year. Removed and replaced basket gear case cam and agitator. Tested all works good at this time.
Cruz B.
DRYER WHIRLPOOL WED4815EW0 "Need more work- found the appliance squeaking during any cycles, need to order a dryer repair. Don’t I have any in stock. ; ordrng 1 4392065 (dryer repair kit)"
Tyler F.
WASHER MAYTAG MVWB765FW0 Customer stated that the unit will not lock. Removed and replaced latch tested all works good at this time.
Juan G.
REFRIGERATOR KITCHENAID KRFC302ESS00 Mullion heater assembly is cracked. Mullion heater needs to be replaced. (Gray); ordrng 1 W11177238 (rail-mulln)
Francisco S.
WASHER MAYTAG MVWX655DW0 Checked unit found control dead. Found good incoming voltage to unit. Removed pump connector/ shifter connector one by one to eliminate chances of a short causing a control issue. Unit still inoperable. Removed and replaced board. Retrieved error codes found pressure system error. Inspected hose it checked out ok. Cleared pressure dome/calibrated and tested unit now checks ok
Tyler F.
REFRIGERATOR WHIRLPOOL WRS571CIHW01 Customer stated that the unit is not making ice. Found broken wires in door harness. Ordering door ; ordrng 1 LW11202404 (dor-fip)
Antonio D.
REFRIGERATOR KITCHENAID KBSD608ESS00 Replaced light switch RH side. Working ok.
Francisco S.
REFRIGERATOR JENN-AIR JF36NXFXDE01 Checked unit found good voltage coming out board. Troubleshooted unit with tech line but found error in schematic ordering parts to complete repair.Sr#7728545660; ordrng 4 W10843339 (module)s and 1 W10898828 (harns-wire)
Antonio D.
REFRIGERATOR KITCHENAID KBFN506ESS01 Left hand door makes clicking noise. Ordering Mylar kit per service pointer. Instructions w11171643. Service pointer w11170909B.; ordrng 1 W11171640 (shim-hinge) and 1 W11416733 (ARM) and 1 W11418227 (ARM EXTENSION RH)
Patrick C.
WASHER AMANA NTW4516FW3 Found the unit not draining. Blue wire broken. Fixed wire and control stuck in a drain ; ordrng 1 W11170317 (cntrl-elec)
Patrick C.
DRYER WHIRLPOOL WED7000DW Found unit not tumbling. The motor use hums. Also the rollers are bad. Needs new door handle. ; ordrng 1 279827 (motor!dryer) and 1 4392065 (dryer repair kit) and 1 W10861225 (handle) and 1 WP694089 (wheel)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 No cool. Evap frosted over with ice. Changed UI and put unit on an 8 hour defrost. Changed wire harness that came with defrost bi metal. Tested unit. Unit is now working properly. Customer approrves function at this time.
Cruz B.
WASHER WHIRLPOOL WTW4816FW2 "Needs more work- error code f7-e6 motor fault code- found dispenser cup to be cracked causing fabric softener to leak out, found agitator to be stripped st shaft causing agitation issue, need to order parts for unit. ; ordrng 1 8575076A (dispenser asy) and 1 W10890624 (motor-drve) and 1 WP3951744 (agitator)"
Cruz B.
WASHER AMANA NTW4516FW3 "Needs more work- multiple issues- found error codes f7e1 long drain, f5e7 actuator failure, f7e6 motor failure, needs a cntrl elec and motor wash cycle is stuck will not Advance through cycles, unit is a RAC IN Turlock ; ordrng 1 W10890624 (motor-drve) and 1 W11170317 (cntrl-elec)"
Kenneth M.
REFRIGERATOR KITCHENAID KRFC704FPS04 No ice. Ice production really slow. No iced over evaps. Replace board and ice maker. Did not reschedule; ordrng 1 W11115534 (Icemaker) and 1 W11114721 (Board)
Kevin M.
WASHER WHIRLPOOL MVWB765FW2 Customer getting pressure switch faults. I verified that the air dome is not clogged and proper soap. Failed main control. Removed and replaced main control. Calibrated and tested. All tests good.
Kenneth M.
WASHER MAYTAG MVWB765FW3 Found clothes getting sucked under agitator. Ordrring new revised agitator. Removed sheet. Rescheduled customer for thursday 8-20-20; ordrng 1 W11161960 (Agitator)
Kevin M.
DRYER WHIRLPOOL WGD6620HW0 "Sr#7728541561 unit giving f3e3 error and heavy vibration. Ordering leveling feet, service kit for vibration, in.et thermistor and service kit for f3e3 error. Both service kits are per service pointers. Allow 1 hr on return. ; ordrng 4 49621 (foot)s and 1 W11396709 (THERMISTOR ) and 1 W11401018 (KIT) and 1 W11417087 (CNTRL KIT)"
Kevin M.
REFRIGERATOR KITCHENAID KRMF706EBS01 Installed non lighted shelf and noticed the other lighted shelf is also sharp and sticking out. Need to order another lighted shelf. Need 2 lighted shelves. Ordering another lighted shelf. ; ordrng 1 W11245713 (shelf-glas)
Kevin M.
WASHER MAYTAG MVWC565FW1 Customer concerned with shaking of washer. Customer had just moved in and new house has an upstairs laundry room. The old house has a solid foundation laundry room. Customer is getting normal vibration for an upstairs laundry room with washer in a drain pan. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ "Light in FC not coming on and gears on rails are broken not allowing door to close properly. Unit needs brackets, gears and light switch. Removed and replaced brackets, gears and light switch. Tested unit. All tests good."
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Ice bin is stuck and customer unable to open it. I had to dismantle ice bucket to get it out. I found that the auger corkscrew had came out of ice bucket causing issue. Failed ice bucket. Ordering part. ; ordrng 1 W11185686 (ice-contnr)
Kevin M.
WASHER WHIRLPOOL WFW5620HW0 Unit was shaking heavily when customer used unit and burning rubber smell. I found door boot rubbing on itself causing rubber smell. I adjusted rubber boot and tested with full load of towels. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Ordered ice maker and whirlpool sent a different ice maker and said it is for this unit. I did try to install just in case, it doesn’t fit in this unit. ; ordrng 1 W11284458 (icemaker)"
Kevin M.
WASHER MAYTAG MVWB765FW Customer stated the unit is stopping mid cycle. I found error codes for over loaded and suds when customer is not overloading. I tested slider. Slider and drive system is good. Failed main control. Ordering parts. ; ordrng 1 W10920541 (cntrl-elec)
Leon M.
RANGE WHIRLPOOL MGR4452BDW Cx states that unit is not working properly After running diagnostic check find that unit has a bad electrode . Replaced 1 spark electrodeUnit working properly as designed