Near Los Angeles, CA 90272
Isidore
Job Details: 10/11/2018
WASHER WHIRLPOOL WFW94HEXW2 "Removed old bellows and installed new bellows, test for leaks ok, test washer operation ok at this time."
Near Delhi, CA 95315
James Ramsey
Job Details: 10/11/2018
WASHER WHIRLPOOL MVWC565SW1 Found unit to have f8e1 error code. Unit wasn’t get any hot or cold water to unit. Informed cx they need to have a plumber look at their plumbing
Near Monrovia, CA 91016
Francisco
Job Details: 10/11/2018
REFIRGERATOR WHIRLPOOL WRS973CIOM00 "Checked unit found solid ice build up on ffc evap. Used steam gun to clear ice, then removed and replaced parts listed. Installed thermistor to make full contact with suction line. Asked cx to monitor unit and report any issues."
Near Monrovia, CA 91016
Francisco
Job Details: 10/11/2018
M/W OTR KITCHENAID KMHS120ESS2 "Checked unit found loose screws on interlocks, tightened screws unit now working properly."
Near Baldwin Park, CA 91706
Stephen
Job Details: 10/11/2018
REFRIGERATOR MAYTAG M1TXEGMYW01 "Found power to evaporator motor, not running. Replaced evaporator motor. Cleaned condenser. Unit is cooling properly at this time. Advised to wait 24 hours before loading food. Complete.; used 1 WP2315539 (MOTOR-FAN) from stock"
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 10/11/2018
WASHER WHIRLPOOL WFW9550WW00 Removed and replaced drain pump. Tested unit. Unit is now draining and functioning as designed. No dents dings or scratches caused by tech.
Near Pasadena, CA 91104
Bryan Dunn-Wilson
Job Details: 10/11/2018
WASHER WHIRLPOOL MHWE400WW Cx states water will not go into unit. Ran diagnostics got error code f 20. Removed top panel and found pressure hose was lose. Secured connection. Tested unit. Water is now going into tub. Unit would not drain. Removed front bottom panel and removed drain filter and found debris not allowing pump to operate correctly. Removed debris and reinstalled drain filter. Unit is now functioning as designed. If cx calls back please send me with drain pump. No dents dings or scratches caused by tech.
Near Santa Maria, CA 93455
James
Job Details: 10/11/2018
MICROWAVE WHIRLPOOL WOC75EC7HS00 Replaced door and unit is functioning as intended. New name badge was damaged on receiving. Reordering to drop off with customer. ; ordrng 1 W11178521 (NAME BADGE )
Near Lompoc, CA 93436
James
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRT311SFYW01 Found unit freezing things in refrigerator compartment. Last trip adjusted thermostat bulb. Issue still happening. Ordering new thermostat assembly via service pointer. ; ordrng 1 WPW10584888 (thermostat)
Near Pismo Beach, CA 93449
James
Job Details: 10/11/2018
WASHER WHIRLPOOL WFW95HEDC0 Unit has mildew in bellows. Cleaned wrap holes and explained proper care for bellows. Customer would like new bellows installed. Quoted for service parts and labor ordrng 1 WPW10340443 (bellow)
Near Santa Maria, CA 93458
George
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found refrigerator not cooling or running put into diagnostics check for fans ok Compressor not kicking on need to replace inverter box ok to order box office to call customer wen part in .; ordrng 1 WPW10154805 (invrtr-box)
Near Thousand Oaks, CA 91360
Aaron
Job Details: 10/11/2018
WASHER WHIRLPOOL WTW4855HW0 "Replaced the water valve , ops nml customer house valve is a problem not turning on just trickles hot water , I let the customer know about it and operating normal out of the machine unit works as designed"
Near Simi Valley, CA 93065
Aaron
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM00 called tech line Curt at tech line reported the rusting he referred to sr# W10657156. Sr# 7723164912 that the rust can be removed with instructions to clear up clean this is not under warranty passed 30 days cosmetic warranty customer has those instructions and is unhappy about it and will be calling customer service unit is working correct at this time
Near Ventura, CA 93003
Jesus
Job Details: 10/11/2018
WASHER WHIRLPOOL WFW95HEDC0 Customer states that the unit is not functioning. Check unit and replaced door lock. Ran diagnostics and passed. Ran ran a normal cycle and unit is working. Unit is now working as designed
Near Ventura, CA 93003
Jesus
Job Details: 10/11/2018
DRYER MAYTAG MEDX655DW1 Customer states that the start button not working. Checked unit and found the button pressed too hard into the panel. Pulled button out lock it back in place without taking the panel. Tested unit on time dry cycle.Advised customer that it doesn’t need to be pressed hard to turn unit on. Unit is working as designed.
Near Bakersfield, CA 93301
Mitch
Job Details: 10/11/2018
WASHER MAYTAG MVWB850YW0 Upon arrival customer stated unit would like a jet taking off in spin cycle. Tested unit and found unit has bad bearing. Ordering bearing part needs autho. ; ordrng 1 W10435302 (bearing)
Near Camarillo, CA 93012
Jesus
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDF520PADB7 Customer states that the rack most forward when it’s full and hits the door. Check unit and found the wheels not leveling up to the door. Remove wheels and install new. Unit is working as designed
Near Camarillo, CA 93012
Jesus
Job Details: 10/11/2018
FREEZER KITCHENAID KRMF706ESS00 Customer states that the freezer is icing up. Check unit and found ice on the left side of the freezer door. Remove door and clear all the ice and found that the upper drawer was not engage properly in the track on the left side. Removed drawer clear out all the ice and assembled unit. After assembling door found the left side of gasket not sealing. Heated gasket to conformed to unit. Unit is working as design.
Near Thousand Oaks, CA 91320
Jesus
Job Details: 10/11/2018
DISHWASHER KITCHENAID KDTM354DSS5 Customer states that unit door is hitting. Checked unit and adjusted lower feet. Unit door keeps on hitting on the right side. Ordering parts. Unplug the unit disconnected the water hose. Play skin play in front of unit and pulled out unit. Transfer all parts and wiring and over to the new tub. Reinstalled positive and wiring ran diagnostics and passed. Requesting extra labor due to the fact that it took me an hour and a half. Unit is working as designed.
Near Oxnard, CA 93033
Jesus
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Customer states that the unit is working properly. Checked unit and is making nice and dispensing water. Customer states that the unit was not cooling a while back. As of now the unit is working as designed.
Near Los Banos, CA 93635
Irvin
Job Details: 10/11/2018
DISHWASHER FRIGIDAIRE FFBD2408NB10C "Latch issues. Unit will not operate and start. The latch spring missing. Replaced latch, test good unit operating."
Near Los Banos, CA 93635
Irvin
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "The door will not fully open. Opens @45 degree only. Found both hinges are hitting the frame. The frame is bowed out. Was able to adjust the frame properly door opens and closes now fully. Ran the calibration, passed. All ops normal."
Near Santa Clarita, CA 91390
Billy J.
Job Details: 10/11/2018
DISHWASHER MAYTAG MDB8751BWS Apon arrival u.i is completely fried unit just fills but cancel does not work cx states unit just keeps filling and leaking every where but I can’t test cause I cannot shut off unit as of right now unit needs new control and panel 6-919829 WP99003337 WPW10218831 is nothpy said her warranty has sent out 4 different tech from 4 different company’s and no one fixed it stated this has been going on since June. WP99003337 W10202535 cx stated active appliance is a joke and had no idea what there doing ; ordrng 1 6-919829 (panel-cntl) and 1 W10202535 (float) and 1 WP99003337 (seal- door) and 1 WPW10218831 (cntrl-elec)
Near Los Banos, CA 93635
Irvin
Job Details: 10/11/2018
FREEZER WHIRLPOOL WRF767SDEM DISPATCH ERROR
Near Los Banos, CA 93635
Irvin
Job Details: 10/11/2018
WASHER MAYTAG MVWC565FW1 "CX INSTRUCT ON FEATURES AND HOW THEY OPERATE. DEMONSTRATED OPERATION, PASSED. ALL OPS NORMAL. CX UNDERSTANDS UNIT AND OPERATIONS."
Near Los Banos, CA 93635
Irvin
Job Details: 10/11/2018
WASHER MAYTAG MVWC565FW0 "Replaced components. Powered unit and calibrated, passed. All ops normal."
Near Los Banos, CA 93635
Irvin
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL KBFC42FTS08 Leaks water. The water line elbow cracked and leaking. Replaced elbow with hose and fitting. ; used 1 WP4373559 (FITTING 5/16 TO 1/4") from stock
Near Santa Clarita, CA 91321
Michael
Job Details: 10/11/2018
REFIRGERATOR WHIRLPOOL WRB322DMBM00 Cx stayed that freezer compartment was building up with frost. Tech found food packaging in between freezer door seal and cabinet liner. Removed obstruction and seal is sealing nicely along cabinet face. Light frost was melted and removed. Unit ops are normal. Job complete
Near Bakersfield, CA 93308
Dane
Job Details: 10/11/2018
DRYER ROPER RGD4516FW Upon arrival the door catch had fallen between th doors. Removed and replaced-catch nd tested unit. Unit functions normal now
Near Santa Clarita, CA 91321
Raymond
Job Details: 10/11/2018
WASHER WHIRLPOOL WTW4816FW2 Upon arrival unit would leak causing excessive water in drip pan. Inspected and found hot water valve leaking. Unit needs water valve.; ordrng 1 W11210459 (VALVE)
Near Olive Drive area, CA 93308
Dane
Job Details: 10/11/2018
ICEMAKER KITCHENAID KUID308ESS1 Upon arrival unit was not making ice. Pressures not reading correct. Evacuated charge back into town to unit and recharged. Troubleshot all previous welds and everything holding. Pressure correct unit making ice
Near Monterey Park, CA 91754
Francisco
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID KRSC503EBS01 "Checked unit found water leaking from dispenser area. Found temp in FC at 0 degrees.Performed a harvest then fill cycle on unit to make sure water is not leaking from ice maker, which is not the case. Ice production it’s good. Ice bin is full but ice is clumping therefore warm air is leaking into ice bin. Contacted tech line they advised to change separator. Ordering part please reschedule upon part arrival.Sr#7723161329 Andrew; ordrng 1 W11130210 (door-ice)"
Near Monterey Park, CA 91754
Francisco
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDF520PADM Checked unit and found damaged door stop and track bent out of shape a bit not allowing stopper to clip on correctly. Ordering parts to complete Friday.; ordrng 1 WP3385089 (track) and 1 WPW10082861 (stop)
Near Simi Valley, CA 93065
Aaron
Job Details: 10/11/2018
FREEZER KITCHENAID KRFF305EWH00 Checked operation found that the customer has the unit at one time or another not shut all the way caused a bad ice build up inside since then we came out and the ice build up his gone away unit is healing up correctly advise the customer on how to use the unit so to help prevent unit being accidentally left open in the freezer door section to prevent these issues to happening again customer instruct operating normal as of now
Near Oxnard, CA 93033
Jesus
Job Details: 10/11/2018
WASHER WHIRLPOOL WTW7040DW1 Customer states that the unit is not working and giving out an error code. Check unit and found error code F3-E1. Remote panel UA and install new panel and calibrated unit. Ran diagnostics and passed. Unit is working as designedF2-E1F3-E1
Near Oxnard, CA 93030
Jesus
Job Details: 10/11/2018
WASHER MAYTAG MVWC565FW1 Customer states that unit is not draining. Ran diagnostics and found the pump not draining. Removed pump and installed new pump. Ran diagnostics and passed. Unit is working as design.
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 10/11/2018
WASHER WHIRLPOOL WTW5000DW0 Replaced drain pump. Tested ok. Also found broken wash plate and worn out drive hub.; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate)
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 10/11/2018
OVEN WHIRLPOOL WEG730H0DS0 Intermittent problem were both Bake/Broil electrodes are not sparking. Ordered parts and reschedule. Allow (2) counts for this job.; ordrng 1 W10833885 (sensor) and 1 W10860916 (module-spk) and 2 W11198972 (HARNESS )s and 1 WPW10324262 (igntr-oven) and 1 WPW10333842 (igntr-oven)
Near Simi Valley, CA 93063
Aaron
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRT541SZDW00 SR# 7723167445 Checked operations of the refrigerator customers complaint is he hears the noises from the compressor and it bugs him but unfortunately the sound level he hears is normal no mechanical failure or noises that are normal reported to the tech line edit tech line asked what the Floors around it are like hard ceramic tile in which can cause a lot of acoustics to happen and he has at least a 2 inch gap all sides which will last sound to travel easily there’s nothing we can do to repair the noise levels are normal
Near Westlake Village, CA 91361
Hector Zuleta
Job Details: 10/11/2018
DISHWASHER KITCHENAID KDTE334GPS0 Broken RH side upper rack rail. Ordered both rails (RH/LH) by Service Pointer W11296667 (Upper rack rail separation). S-code #”S22916”.; ordrng 1 W11259785 (LH UPPER RACK RAIL) and 1 W11259786 (RH UPPER RACK RAIL)
Near Simi Valley, CA 93065
Aaron
Job Details: 10/11/2018
KITCHEN KITCHENAID KDTM354DSS4 "*Checked operations found the unit not filling up with water , checked the float asm it was stuck in the up position , repaired the float to work as design, tested unit filled operations normal now"
Near Los Angeles, CA 90272
Isidore
Job Details: 10/11/2018
DISHWASHER KITCHENAID KUDE70FXWH5 Found door gasket having some damage remove and installed new door seal test for leaks before and after seal replacement no leaks found but evidence showing damage is present.
Near Riverside, CA 92509
Kevin
Job Details: 10/11/2018
RANGE AMANA AGR4230BAW3 "When I arrived the ignitor was not pulling enough amps to ignite. I removed and replaced ignitor. Ran CO2 test with whirlpool provided CO2 meter. The results are 643 at 465 degrees. Called safety team to document. Sr#7722786223 ; used 1 12400035 (IGNITER,OVEN) from stock"
Near Riverside, CA 92501
Kevin
Job Details: 10/11/2018
DRYER MAYTAG MGDB755DW3 Unit making noise during operation. I removed front panel and found that the drum bearing had come loose and was not rubbing on front seal properly causing unit to have noise. I reattached drum bearing and tested drum position. All tests and sounds normal.
Near Atwater, CA 95301
James Ramsey
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found unit to not be cooling in with compartment. Ohmed compressor. Out of spec. Unit needs compressor ; ordrng 1 8201675 (compressor) and 2 WPW10143759 (dryer)s
Near Perris, CA 92570
Kevin
Job Details: 10/11/2018
DRYER MAYTAG MGDX655DW2 Push to start switch had fallen off into console causing customer not to be able to start unit. I removed and replaced push to start switch. Tested unit. All tests good.
Near Nuevo, CA 92567
Kevin
Job Details: 10/11/2018
DISHWASHER MAYTAG MDB8959SFZ4 Found that the right and left side tracks have broken off and allowed top rack to drop down. Unit needs new tracks. Removed and replaced tracks. Tested unit. All tests good.
Near Merced, CA 95340
James Ramsey
Job Details: 10/11/2018
WASHER AMANA NTW4516FW1 Unit had multiple lid lock codes. R&R lid lock. Unit working properly
Near Merced, CA 95340
James Ramsey
Job Details: 10/11/2018
WASHER AMANA NTW4516FW2 Unit had lid lock codes. R&R lid lock. Unit working properly
Near Bakersfield, CA 93308
Mitch
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Upon arrival customer already had door delivered to him. I removed and replaced door. After installing new door customer is not happy with the play in hinge causing door to not open or close properly unit new door is bad. Customer is wanting new ordered and is going to try and call whirlpool to see about replacement. Ordering new door. ; ordrng 1 LW10912366 (REF DOOR )
Near Bakersfield, CA 93308
Mitch
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRX988SIBE00 Upon arrival customer customer was supposed to have u it defrosted so I am able to access and open freezer. I tried to open freezer I was unable to open freezer doo due to freezer door ice over at both brackets not allowing freezer. Per techline last visit if i am not able to access freezer due to ice customer has to defrost unit to make unit accessible. Rescheduling customer for Friday. If we can give customer a call ahead on Thursday to remind her to unplug unit so freezer is able to defrost. ; schdld next appmnt for 10/12 FRI !
Near Yucaipa, CA 92399
Tyler
Job Details: 10/11/2018
RANGE WHIRLPOOL WEG730H0DS0 "Customer complaint range gives error code F8E0, ran diagnostics found cooling fan motor not running, customer requesting knob be replaced. Removed and replaced fan motor and knob all works good at this time."
Near Yucaipa, CA 92399
Tyler
Job Details: 10/11/2018
DRYER MAYTAG MGDC300BW1 Customer stated that unit is not dryer the large loads and is making a squeaking noise. Found vent flap is stuck and washer may not be spinning out the clothes all the way. Squeak was from idler fixed and tested all works good at this time.
Near Pasadena, CA 91104
Bryan Dunn-Wilson
Job Details: 10/11/2018
DISHWASHER KITCHENAID KDTE204GPS0 Cx states water is still leaking from underneath door. Ran unit found unit leaking on left side from door. Unit is not leaking at sump or inlet. Ordering cx a new tub gasket and spray arm. Spray arm is off again. Not sitting correctly on sump assembly. ; ordrng 1 W11177741 (GASKET) and 1 WPW10448645 (arm-spray)
Near Yucaipa, CA 92399
Tyler
Job Details: 10/11/2018
WASHER MAYTAG MVWC565FW1 Customer stated that washer stops after the wash cycle. Found drain hose too far into drain causing siphoning. Fixed calibrated and tested all works good at this time.
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Upon arrival customer insisted in have the same issues about condensation and products getting freezing up in the left hand side of the fresh food compartment. I checked the unit and I don’t noticed any condensation or frozen food. I advised to the customer to rearrange the food in a way that place the products with hi water content away from the damper and to don’t block the the thermistor. Contacted tech line and we ran a diagnostic on test #3 (Evaporator fan motor and damper test) both of then are working fine, also check temperatures. Tech line suggested to to use sealer-gum (212643) in between the damper and the divider wall in case the damper is leaking. SR#7723167944. Also suggested to the customer to increase the fresh food compartment temperature from 37deg to 40deg and allow 24 hours to adjust, customer completely refuse to do this. I contacted too the Trade partners to explain what happens and to get a file number. SR#7722776805."
Near Simi Valley, CA 93065
Aaron
Job Details: 10/11/2018
REFRIGERATOR MAYTAG MFF2558VEW1 #8536 gate code Unit icemaker bad and the the end cap on the deli drawer is busted ordered parts; ordrng 1 D7824706Q (ice maker) and 1 W10874836 (endcap)
Near Friant, CA 93626
James Ramsey
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID KSSC48QMS01 R&R control. Unit working properly
Near Bakersfield, CA 93314
Jim
Job Details: 10/11/2018
MICROWAVE KITCHENAID KOCE500ESS06 Installed fuse. Unit tested ok now
Near Covina, CA 91722
Stephen
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 "Replaced evaporator fan/ harness kit, support. Secured RC evaporator thermistor with foil tape, zip tie. Unit is cooling properly at this time. Allow 24 hours before loading food. Complete."
Near Fresno, CA 93720
Chris
Job Details: 10/11/2018
DISHWASHER KITCHENAID KDTM404ESS0 On today’s visit removed and replaced pump motor assembly. Cycle through test all functions tested good. Job completed. On initial visit collected full amount for parts and labor and also diagnostics. Zero balance
Near Pasadena, CA 91104
Francisco
Job Details: 10/11/2018
OVEN KITCHEN AID KGRT507BBL2 "Checked unit ui control was unresponsive and giving error code f5 e3. Latch components tested fine. Checked outlet and found open ground causing issue, tested unit on polarized and grounded outlet unit working as intended. Advised cx to get licensed electrician to repair outlet. Collected service call fee on check."
Near Pasadena, CA 91105
Francisco
Job Details: 10/11/2018
REFRIGERATOR JENN-AIR JUD24FRERS00 "Cx stated unit was making loud noise, only thing I found was rear left leg not touching the floor when I removed unit from underneath cabinet. Adjusted legs with a level. Asked cx to monitor the unit as it could have been a panel vibrating because of that leg. Spoke to tech line they agreed with diagnosis. Sr#7723168025 ED"
Near Los Banos, CA 93635
Irvin
Job Details: 10/11/2018
REFIRGERATOR FRIGIDAIRE LFSS2612TE0 "Fresh food door lower came clicks when open closing door. The FREZER door scrapes on the upper hinge when opening. Fresh food hinge moves when door is open/closing. The FREZER upper hinge seems pressed down; ordrng 1 240327207 (bracket,upper hinge) and 1 242015302 (bearing-hinge(ref)) and 1 242034601 (bracket-lower hing)"
Near Fresno, CA 93720
Chris
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 On today’s visit replace compressor then put system into a vacuum and then added 6 ounces of R- 134A refrigerant. Powered refrigerator back on compressor kicked on all functions test normal. Job completedCollected for diagnostics on first visit. KitchenAid is covering compressor sealed system job. Please bill out so I can get paid. Job completed; used 1 AF1200 (TUBE EXTENSION) from stock
Near Covina, CA 91722
Stephen
Job Details: 10/11/2018
WASHER WHIRLPOOL WFW75HEFW0 "Replaced dispenser drawer assembly, pressure sensor. Cleaned air trap. Ran quick test cycle - passed. Fills, washes, drains, rinses, dispenses, & spins properly. Advised to use less HE detergent. Complete."
Near Los Banos, CA 93635
Irvin
Job Details: 10/11/2018
DRYER MAYTAG MED3000BW0 Door hinge failing scrapes when closing open door. Replacing components; ordrng 4 WPW10208398 (cap)s and 1 WPW10208415 (door hinge) and 1 WPW10208419 (plate)
Near Los Angeles, CA 91343
Raymond
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDT920SADE2 "Upon arrival unit had rattling from drain pump and water shooting out air gap found old pieces of broken wheels inside drain pump, and restricted plumbing. Cleared drain pump pump and tested, unit functions as designed, cx needs plumber."
Near Lost Hills, CA 93249
Mitch
Job Details: 10/11/2018
WASHER MAYTAG MVWB765FW1 Upon arrival customers unit was in the middle of the front yard I am not able to test unit due to unit being in the middle of front yard not hooked up to water or power customer is needing to be rescheduled.; saved tckt
Near Los Angeles, CA 91436
Kenneth
Job Details: 10/11/2018
DRYER WHIRLPOOL WGD4815EW2 Customer concerned about smell. Checked unit and found everything to check good. Found no lint burning or wires burning or melting. Unit is venting properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Riverbank, CA 95367
William
Job Details: 10/11/2018
RANGE WHIRLPOOL WFE505W0HS0 "Found control panel stainless steel dented, found storage front panel dented, ordered replacement panel part, took pics of damage; ordrng 1 W11175518 (CONTROL PANEL) and 1 WPW10330070 (panel-drwr)"
Near Bakersfield, CA 93314
Mitch
Job Details: 10/11/2018
DISHWASHER FRIGIDAIRE FPID2498SF0A Upon arrival I pulled unit out to access drain pump. I removed and replaced drain pump. After installing new drain pump I tested unit unit is now filling washing and draining unit is functioning as designed.
Near Simi Valley, CA 93063
Aaron
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Needs 2 call count SR#7723166779 , replaced the fill tube heater water line to the ice maker , tested operations of the icemaker and fill the fill failed called tech line , said to replace the water valve and u I board in the front ordered parts ; ordrng 1 W11099788 (panel-ui) and 1 W11194380 (VALVE )"
Near Glendale, CA 91204
Raymond
Job Details: 10/11/2018
RANGE WHIRLPOOL WFG505M0BS Upon arrival unit had a scratch on handle. Replaced handle and tested unit. Rectified all cosmetics. Unit functions as designed.
Near Simi Valley, CA 93063
Aaron
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL AFD2535DEW "Unit icemaker is jammed motor module is busted, ordered parts; ordrng 1 D7824706Q (ice maker)"
Near Frazier Park, CA 93225
James
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID KSSC48FTS02 Replaced listed part Tested ok
Near Los Angeles, CA 91601
Raymond
Job Details: 10/11/2018
MICROWAVE JENN-AIR JMW3430DP02 "Upon arrival, disassembled unit, found interlocks broken. Replaced interlock harness and tested unit. Unit functions as designed.."
Near Los Angeles, CA 91325
Michael
Job Details: 10/11/2018
MICROWAVE KITCHENAID KOCE500ESS05 Cx states lower oven door does not close properly. The cx states the person they bought the unit from also sent a retro fit kit and he cx does not understand what parts are for. Cx is A°Tech noticed lower oven door does not align fully when door is in closed position. Tech found Phillips screw loose and tightened hardware which closed the door gap slightly. Cx is still unhappy with product quality and repeatedly became agitated over the door gap. Tech finds no issue with door gap and calling to doc with tech line. SR# 7723161472
Near Modesto, CA 95356
William
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID KFIS25XVMS1 "Found front display blue screen ,Main control brd, 247.16, pt #WPW10310240. Gave estimate for main control brd replacment, $465.70, Cx Declined estimate at this time, collected $115.00, service fee only, collected $95.00, MasterCard; $20.00, cash"
Near Perris, CA 92571
Kevin
Job Details: 10/11/2018
WASHER MAYTAG MVWB955FC1 Fabric softener dispenser broke and fell into unit while spinning and damaged dispenser and bezel. Unit will need fabric softener dispenser and bezel. Ordering parts. ; ordrng 1 W10749753 (dispenser) and 1 W10749759 (bezel)
Near Shaver Lake, CA 93664
Chris
Job Details: 10/11/2018
WASHER MAYTAG MHW8200FW0 Customers issue the wash machine was shaking violently. Upon arrival I found that shipping bolts were still intact. Remove shipping bolts ran through diagnostics all functions tested good. Job completed
Near La Verne, CA 91750
Tyler
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer stated that unit is not cooling in the refer compartment. Found evaporator is frozen over. Ordering fan harness kit in stock. Customer to defrost unit minimum of 24 hours with doors open before return.; ordrng 1 W11033168 (harns-wire)
Near Duarte, CA 91010
Tyler
Job Details: 10/11/2018
RANGE WHIRLPOOL KSGG700ESS1 Customer stated that unit is taking too long to preheat. Set oven to 350 and prepared oven. Oven preheated within 20 minutes. Then oven and broiler would not come back on. Ordering dsi board and main control. Not all in stock.; ordrng 1 W10860916 (module-spk) and 1 W11034208 (cntrl-elec)
Near Claremont, CA 91711
Tyler
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL IUD8500BX1 Customer stated that unit will not start after cycle is selected. Found drain pump has voltage but is not coming on. Found debris in the drain pump. Removed and tested all works good at this time.
Near Fontana, CA 92337
Tyler
Job Details: 10/11/2018
OVEN WHIRLPOOL WFG320M0BW0 Customer stated that oven will not stay lit. Found control is displaying temps going up and down. Shorted main control. Removed and replaced control tested sensor is giving wrong temps. Ordering sensor.; ordrng 1 WPW10181986 (sensor)
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 10/11/2018
REFIRGERATOR WHIRLPOOL MSD2572VEW01 "Refrigerator not cooling. Checked unit and found worn out cold control (Thermostat), ordered thermostat and reschedule. Customer was charged with: Service call $115.00, Labor $75.00, Thermostat $92.67, Tax $6.95, Total: $289.62. Customer paid in full using a Visa card, Reference #1286291115.; ordrng 1 W11088945 (thermostat)"
Near Bakersfield, CA 93311
Jim
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL GU2300XTVT1 Replaced heater and thermal fuse. Unit tested ok
Near Raymond, CA 93653
James Ramsey
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WSR57R18DM00 R&R part. Unit wasn’t getting frost pattern. Suspect leak in system. Unit needs compressor and evap; ordrng 1 W10769822 (compressor) and 1 W1085821
Near Bakersfield, CA 93312
Jim
Job Details: 10/11/2018
OVEN KITCHENAID KFGD500ESS04 Replaced gas parts. Center burner needs to be cleaned but everything else test ok
Near Bakersfield, CA 93311
James
Job Details: 10/11/2018
RANGE - GAS GENERAL ELECTRIC PGB911SEJ3SS Replaced handle assembly Tested ok
Near Bakersfield, CA 93311
James
Job Details: 10/11/2018
COOKTOP KITCHENAID KCGS550ESS01 Adjusted left front burner and properly installed remaining caps Tested ok
Near Bakersfield, CA 93314
Jim
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Temperature in the freezer and refrigerator are higher than recommended. Ice fan is moving too slowly; ordrng 1 W10832994 (compressor) and 1 W10846539 (evaporator fan blade) and 1 W10864519 (adapter) and 1 W11116006 (evaporator)
Near Los Angeles, CA 91436
Kenneth
Job Details: 10/11/2018
RANGE HOOD JENN-AIR JXW8736DS00 Installed control button control board and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Pasadena, CA 91104
Francisco
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID KRMF706EBS01 "Found FC temp at 3 degrees, conducted a series of test with tech line. He advised me to replace ice box fan and adapter to address frost issue on FC. 2 call count please.Sr#7723166451; ordrng 1 W10646867 (vent) and 1 W10846539 (evaporator fan blade) and 1 W11126056 (adapter)"
Near Paso Robles, CA 93446
George
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID KRSC503EBS01 Installed parts tested check out ok complete no dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details: 10/11/2018
WASHER MAYTAG MHW5500FW1 Found washer with error f8e3 Possibility too much soap ran thrue diagnostic clear out soap retested check out ok no more error customer instruct using too much soap unit checking ok complete no dents or dings cause by tech .
Near Pasadena, CA 91107
Francisco
Job Details: 10/11/2018
DRYER WHIRLPOOL WGD4815EW2 "Checked unit found it not tumbling clothes. After further inspection I found a broken motor pulley that also caused damaged to belt. Ordering parts and rescheduling for Friday p; ordrng 1 341241 (belt,drive) and 1 WP8066184 (pulley-mtr)"
Near Bakersfield, CA 93309
Dane
Job Details: 10/11/2018
DISHWASHER BOSCH SHE3ARF6UC Customer was a no-show
Near Bakersfield, CA 93313
Dane
Job Details: 10/11/2018
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QW Removed and replaced defrost timer and tested unit. Unit functions normal now
Near Bakersfield, CA 93307
Dane
Job Details: 10/11/2018
REFRIGERATOR KITCHEN AID KRMF706ESS I forgot to plug in icemaker and top lights. My bad