Near Lancaster, CA 93534
Patrick
Job Details: 10/15/2018
DRYER MAYTAG MEDB835DW3 Customer having issues with a noise. Happens intermittently. Luckily it made the noise when I arrived. Noise coming from the pully. Removed and replaced repair kit. Tested unit all ops checked good ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Fresno, CA 93710
Irvin
Job Details: 10/15/2018
WASHER MAYTAG MVWX655DW1 "MGY3EGYEP1-parts autho only CX responsible for service fee and labor. CX says unit not draining and completing cycles. Confirmed issue unit full of water and clothes, with pump buzzing. Removed water and clothes. Tilted unit removed pump the impeller seized up. Replaced component. Completed assembly and ran test check passed. All ops normal. ; used 1 W10876600 (PUMP-WATER) from stock"
Near Fresno, CA 93710
Irvin
Job Details: 10/15/2018
MICROWAVE GE JVM3160RFSS "Unit is dead per CX, confirmed. Found the unit had a blown 20amp fuse. Replaced and test, passed. ; used 1 W10138793 (FUSE) from stock"
Near West Covina, CA 91791
Stephen
Job Details: 10/15/2018
REFRIGERATOR JENN-AIR JS48PPDUDB00 "Very little water from dispenser & into ice maker. Found fill valve screen plugged. Cleaned screen. Water flow is normal. Dispensing water properly, ice maker is filling properly. Unit is cooling properly at this time. Complete."
Near Colton, CA 92324
Tyler
Job Details: 10/15/2018
WASHER MAYTAG MVWB765FW2 "Customer stated that unit is making a noise during the wash cycle. Checked for error codes, o codes present. Cycle tested unit found all sound levels are normal. Calibrated unit all works good at this time."
Near Bakersfield, CA 93311
James
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Installed my bypass plug and water pressure was good, customer indicated he never received one upon delivery Unit tested ok"
Near Santa Maria, CA 93455
James
Job Details: 10/15/2018
OVEN WHIRLPOOL WOD93EC7AS01 "Replaced thermal fuse and tested unit unit now functions as intended. No dents, dings, or blemishes on or around unit caused by tech."
Near Bakersfield, CA 93309
James
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Replaced listed parts due to freezing temperature Tested ok
Near Calabasas, CA 91302
Isidore
Job Details: 10/15/2018
COMPACTOR WHIRLPOOL KUCC151JSS0 Pulled out compactor removed top panel and console removed and installed new switch. ok reinstalled console and top panel reinstalled compactor. Test operational at this time.
Near Castaic, CA 91384
Billy J.
Job Details: 10/15/2018
RANGE WHIRLPOOL WEG745H0FS0 Apon arrival cx stated she was worried about the fan staying on rafter she used oven instructed cx this is perfectly normal refer cx to use and care
Near Los Angeles, CA 91423
Isidore
Job Details: 10/15/2018
DRYER ELECTRIC WHIRLPOOL WTW4816FW1 "Turned off water disconnect water lines. Removed console and water valve ,installed new water valve, reinstalled console and reconnect water lines. test for leaks ok, test washer operation ok at this time."
Near Nipomo, CA 93444
Andrew
Job Details: 10/15/2018
REFRIGERATOR JENN-AIR JS42SEDUDW15 "Removed and replaced compressor, Evap, drain pan, inverter and exchanger. Pulled vacuum on 7nit and held vacuum for ten minutes. Recharged unit with 7.50oz r134a. Evap started to frost over and cool. Informed Cx to give 36 hrs to reach temp. This is a built in and multi component repair"
Near Bakersfield, CA 93301
Patrick
Job Details: 10/15/2018
FREEZER WHIRLPOOL WRF535SMHB Found the customer having issues with the freezer light not working and ice build up on door. Checked out unit and found light switch frozen due to gasket not sealing on top. Reformed deformed gasket. Tested unit. Now sealing properly. Lights work as well
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 10/15/2018
RANGE WHIRLPOOL WFG505M0BS3 Replaced RF cook top valve. Tested ok.
Near Los Angeles, CA 91423
Isidore
Job Details: 10/15/2018
DISHWASHER WHIRLPOOL KDTM504EPA2 Found tracks upper 3rd rack binding and center rack broken falling off parts ordered; ordrng 1 W10913628 (track) and 1 W10914507 (track) and 1 W11259785 (track) and 1 W11259786 (TRACK)
Near Los Angeles, CA 91423
Isidore
Job Details: 10/15/2018
DRYER ELECTRIC WHIRLPOOL WTW4816FW1 Found water valve W11210459 leaking part ordered; ordrng 1 W11210459 (VALVE)
Near Los Angeles, CA 91316
Isidore
Job Details: 10/15/2018
WASHER WHIRLPOOL WTW8600YW0 Found bearing W10435302 and hub W10820039 leaking door hinge left WPW10358931 and right WPW10358932 not staying up screws WPW10442074 added if needed; rqstng P&A on 1 W10820039 (hub 26.47) and 1 WPW10358931 (hinge 50.18) and 1 WPW10358932 (hinge 52.49) and 4 WPW10442074 (screw 7.05)s
Near Bakersfield, CA 93301
Mitch
Job Details: 10/15/2018
WASHER MAYTAG MVWB850YW0 Upon arrival I removed top panel to access drum and bearing in could not remove drum drum is seized to shaft I tried to take a different rout and tried to take nut off and was in able to remove nut due to nut rusted on to shaft as. My hands are slipping and banging on unit. Unit is needing new gasket and tub due to seized drum to shaft and seized nut to shaft. ; ordrng 1 W10381078 (outer tub) and 1 W10549509 (basket)
Near Bakersfield, CA 93311
Mitch
Job Details: 10/15/2018
DRYER MAYTAG MGDB766FW0 Upon arrival customer stated unit is still taking 6 hour to dry. I tested unit in diagnostic mode unit coded F3E2 called techline to document because I have been here before for the same reason per techline if you have good connection at p13 and you are getting good continuity between the red and black wire you’re moisture sensor is working properly. If moisture sensor is functioning normal to replace control I tested and got no ohms while unit is dry used wet towel and got 16ohms sensor has good continuity unit has bad control ordering control. Techline file number 7723184233.; ordrng 1 W10831163 (cntrl-elec)
Near Clovis, CA 93611
Chris
Job Details: 10/15/2018
WASHER WHIRLPOOL WTW5000DW1 I’m return visit today install new gear case motor and control board now Start capacitor is bad . Customer is going out of Town Tuesday and will Return on Friday scheduling for Friday after 1 o’clock; ordrng 1 W11158831 (CAPACITOR )
Near Clovis, CA 93619
Chris
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "On today’s visit I guess we had two previous technicians out here. The customer still having temperature issues in the refrigerator compartment. The fix for this is a new user interface main control board on backside refrigerator fan harness. Ordering parts it’s going to need authorization those are the parts I will correct the issue though ; ordrng 1 W10843055 (cntrl-elec), 207.23, 1 W10902214 (thermistor), 30.92, 1 W11033168 (harns-wire), 90 day warr, 1 W11092503 (panel-ui), 181.26, 1 WPW10389152 (support), 90 day warr,"
Near Clovis, CA 93619
Chris
Job Details: 10/15/2018
WASHER ELECTROLUX EFMG517SIW0 Customers issue is that dryer was making horrible sound also was vibrating really bad. I pulled dryer. Out from underneath the countertop. Started disassembling dryer look like someone previously has worked on it because a lot of screws were missing Also it was like the whole cabinet was out of whack not sturdy at all and the rollers had WD-40 all over them. I proceeded to replace rollers and also idler arm. I didn’t cycle dryer On the majority of the noise is gone away. After talking with customer I told her I found some damage done to the bulkhead and that screws were missing and I didn’t have all the parts to complete job .I was just going to close it out but I know I can make it where there’s no noise at all. Ordering some parts will return when they come in; ordrng 12 131168200 (screw)s and 2 137029801 (BRACKET)s
Near Fresno, CA 93730
Chris
Job Details: 10/15/2018
DRYER ELECTRIC WHIRLPOOL MEDB950YW0 "Customers issue dryer is making a loud sound. Pool dryer apart Found three of the four rollers to be bad also noticed the seal on the drum is worn out and blower motor Bearings are bad. Ordering parts pending authorization I did install dryer repair kit though today; ordrng 2 280140 (seal,drum)s and 1 WP8544737 (wheel) and 1 WPW10448896 (motor-drve) and 1 WPW10547292 (pulley-idr)"
Near Fresno, CA 93720
Chris
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRF736SDAW11 On today’s visit removed and replaced ice maker again ran test 57 and 59 and also water fill test All test past with no issues. Waiting to close out ticket just to make sure it produces ice over the weekend for the customer.; schdld next appmnt for 10/16 TUE !
Near Bakersfield, CA 93314
Jim
Job Details: 10/15/2018
DRYER - GAS WHIRLPOOL WGD95HEDW0 "After installing the new power board the display went half black. Needs an user interface; rqstng P&A on 1 W10838287 (panel-cntl), states that autho needed"
Near Bakersfield, CA 93313
Jim
Job Details: 10/15/2018
DISHWASHER GENERAL ELECTRIC GSD4000R00BB While installing the sump assembly the filter ball fell out and neither myself or the household help could find it; ordrng 1 WD12X10408 (filter ball)
Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details: 10/15/2018
WASHER KITCHENAID KDTE254ESS3 Cx states door won’t close cause adjustment on right side is broken. Impeded ted unit found clips on adjuster are broken. Ordering adjustment rescheduled cx for 10/16; ordrng 2 WPW10195839 (dishrack adjuster)s and 2 WPW10195840 (positioner)s and 1 WPW10250162 (cover) and 1 WPW10546503 (adjuster) and 1 WPW10588165 (housing)
Near Santa Maria, CA 93455
James
Job Details: 10/15/2018
WASHER MAYTAG MVWX655DW1 Replaced latch and cntrl-elect. Unit pulsating during spin cycle. Ordering new actuator-shift. Will return 10-17 to install. ; ordrng 1 W10913953 (actuator)
Near Atwater, CA 95301
James Ramsey
Job Details: 10/15/2018
WASHER WHIRLPOOL WTW4800BQ0 R&R parts. When calibrating unit it shut off mid cycle. Getting power. Unit needs control; ordrng 1 W10581897 (control board)
Near Manteca, CA 95337
William
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Found small liner crack 1.5 inch long at back wall of fridge, ordered epoxy repair kit to repair. Instructed cx on info for consumable items. Called WP TL ref#7723182180; ordrng 1 8201700 (repair kit)"
Near Modesto, CA 95358
William
Job Details: 10/15/2018
WASHER MAYTAG MVWB835DW0 "Found wash plate stripped , ordered wash plate and bolt; ordrng 1 W10752187 (screw) and 1 W10902814 (washplate)"
Near Modesto, CA 95358
William
Job Details: 10/15/2018
WASHER WHIRLPOOL WTW5000DW0 "Found washplat stripped,, ordered washplate for unit.; ordrng 1 W10752283 (washplate)"
Near Burbank, CA 91506
Raymond
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL MFD2560HES "Upon arrival unit had irrational ice maker function, also ice coming out brown. Found mold deteriorated on ice maker, leaking water valve and old fill tube allowing fill tube to ice over. Make 2 call count.; ordrng 1 WPA3223101 (insert- pl) and 1 WPM0114003 (clip- spee) and 1 WPW10137519 (tube-water)"
Near Glendale, CA 91203
Raymond
Job Details: 10/15/2018
WASHER WHIRLPOOL MVWX655DW1 "Upon arrival unit would not run. Found main control fault and basket speed fault. Inspected control and had burn marks, also capacitor is shorted. ; ordrng 1 W11158831 (CAPACITOR)"
Near Los Angeles, CA 90065
Raymond
Job Details: 10/15/2018
WASHER MAYTAG MVWC415EW0 Upon arrival unit agitator barrel and fabric softener dispenser broken.; ordrng 1 W10836496 (agitator) and 1 W10850126 (dispenser)
Near Glendora, CA 91741
Tyler
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRF989SDAH02 Customer stated that the refer compartment is not cooling as well and the ice production has slowed down. Found refer evaporator is frozen over. Ordering fan harness in stock. Customer to defrost unit minimum of 24 hours with the doors open before return.; ordrng 1 WPW10277799 (harns-wire)
Near Palmdale, CA 93551
Patrick
Job Details: 10/15/2018
WASHER ROPER RTW4440VQ1 "Found the complaint to be that the unit isn’t letting cold water in, just trickles. The valve has been replaced twice. Checked voltage to valve to see if timer drops voltage. It does not. Stays solid 122 volts. Filter screen and pressure good quoted 264.70. Paid in full. Will return tomorrow ; ordrng 1 WPW10144820 (valve)"
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 10/15/2018
DRYER WHIRLPOOL WED7500VW Dryer not heating and venting. Checked unit and found shorted blower motor capacitor and open thermostat.; ordrng 1 WP8182472 (motor-drve) and 1 WP8182528 (element)
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KBSD608ESS00 "Water valve still dispensing water through the ice maker when it should not. Tested ice maker and this is dispensing water soonest start the cycle and in the end of the cycle. Contacted tech line and he suggested to replace main computer board (Gemini) because this control the ice maker, and the (Niagara) control because this control the smart valve.; ordrng 1 W11126009 (icemaker), 65.14, 1 WP2318054 (cntrl-elec), 110.93, 1 WPW10200659 (cntrl-elec), 158.79"
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Freezer door damaged, fresh food door handle damaged and noisy evaporator fan motor.; ordrng 1 LW10913113 (FREEZER DOOR STAINLESS STEEL ) and 1 W1163764 (DOOR HANDLE ) and 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (motor-evap)"
Near Westlake Village, CA 91361
Hector Zuleta
Job Details: 10/15/2018
WASHER MAYTAG MVWX655DW1 Washer displaying an F7E1 code (Basket speed fault). Checked unit and found inoperative motor and capacitor.; ordrng 1 W10721967 (drive pulley) and 1 W11158831 (MOTOR CAPACITOR ) and 1 WPW10006487 (motor-drve)
Near Apple Valley, CA 92308
Cesar
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRS331FDDW00 Fresh food compartment not cooling properly found slow air flow when evap fan came on temp setting is set for max but won’t drop temp bellow 40 routed for fan motor and thermostat ; ordrng 1 W10687326 (motor-evap) and 1 WPW10583801 (thermostat)
Near Apple Valley, CA 92307
Cesar
Job Details: 10/15/2018
REFRIGERATOR KITCHEN AID KRFC704FBS00 Complaint no cool in fresh food found evap frozen over causing air restrictions not able to cool fresh food side ran tests all sensors and motors tested good per service pointer W11033419B replacing evap cover and filling the other steps in pointer to fix the problem. software version ( test 128) is up to date with version 600 there for not replacing control ; ordrng 1 W11167902 (EVAP COVER )
Near Apple Valley, CA 92308
Cesar
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Found ice maker double fills causing water leak in the unit W10545062 service pointer indicated controls should be replaced to address this problem ; ordrng 1 W10861908 (cntrl-elec)
Near Apple Valley, CA 92308
Cesar
Job Details: 10/15/2018
WASHER MAYTAG GTWN4250D1WS Ran test on unit found code for open moisture sensor tested sensor found open not responding routed for wire jumper ; ordrng 1 W11161899 (JUMPER SENSOR )
Near San Dimas, CA 91773
Tyler
Job Details: 10/15/2018
DRYER MAYTAG MGDC215EW2 Customer stated that the dryer will not heat. Cycle tested dryer found element is coming on but gas coil is not allowing gas flow. Ordering gas coil in stock.; ordrng 1 WPW10328463 (coil-valve)
Near La Verne, CA 91750
Tyler
Job Details: 10/15/2018
WASHER AMANA NTW4516FW3 Customer stated that basket is chipped and rusting and machine is shaking. Found unit was not level causing noise. Leveled leg and ordering basket due to rust still under 30 day cosmetic.; ordrng 1 W10554251 (spin basket)
Near Upland, CA 91784
Tyler
Job Details: 10/15/2018
REFIRGERATOR AMANA ASI2575GRS00 Customer stated that the water dispenser and ice maker is not working. Found valve is clicking when called for. Found filter housing is not allowing water through the filter. Ordering filter housing and valve just in case. Parts not in stock.; ordrng 1 W11172791 (FILTER HOUSING) and 1 WPW10179146 (valve-inlt)
Near Azusa, CA 91702
Stephen
Job Details: 10/15/2018
REFIRGERATOR WHIRLPOOL WRF736SDAM14 "Ran diagnostics. Found fill valve just hums no water. Also fascia is sweating. Needs fascia kit, valve, fill tube heater.; ordrng 1 W10628737 (heater) and 1 W11087201 (heater)"
Near Malibu, CA 90265
Jesus
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Customer state that unit is not working properly. Checked unit and found the diffuser making noise while opening and closing. Remove diffuser and installed new. Need to order freezer door.; ordrng 1 LW10691266 (dor-fip)
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Cx states fridge is not cooling. Inspected unit. Found RC evap frosted over. Found cover is broke at the top need evap cover. Rescheduled cx for 10/16; ordrng 1 WPW10501260 (cover-evap)
Near Thousand Oaks, CA 91362
Aaron
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KRSC503ESS00 "Mr not available until 10/23unit fresh food evaporator is full of ice and causing unit to not cool correct in that side tested unit thermistor and fans Chris at tech line checked for air leaks none found Chris said recommend to replace the fresh food fan asm and evaporator thermistor , Fan asm 116.72, thermistor 51.63 trip charge 115.00 labor 90.00 tax 12.63 totaling 385.98 mr approved est paid 295.98 on card the rest due after repair is complete ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)"
Near Thousand Oaks, CA 91362
Aaron
Job Details: 10/15/2018
OVEN JENN-AIR JJW2730DS01 "Checked the unit F2 E1 code stuck key came up , needs u I touch control but the Jen air modal and serial # tag is missing referred customer to the place she bought the unit from, technically without a model and zero number tag she has no warranty can’t order parts for it i do not know if model is correct for sure , if the model is correct pt#W11236888 will be needed console ; schdld next appmnt for 11/2 FRI !"
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Cx states fridge is not cooling. Inspected unit. Found RC evap frosted over. Found cover is broke at the top need evap cover. Rescheduled cx for 10/16; ordrng 1 WPW10501260 (cover-evap)
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 10/15/2018
RANGE WHIRLPOOL WFG505M0BS3 I contacted customer by phone we agreed to service the range tomorrow.; schdld next appmnt for 10/13 SAT !
Near Los Angeles, CA 91304
Kenneth
Job Details: 10/15/2018
OVEN KITCHENAID KEBS277SSS00 No heat at all in lower oven. No bake or broil. Ordering all possible parts. Will check components when I pull out unit to check to eliminate the amount of times unit gets pulled out of cabinet. Rescheduled customer for Monday 10-15-18; ordrng 1 WP8304452 (fuse-thrml) and 1 WP9752759 (relay) and 1 WPW10119142 (cntrl-elec)
Near Los Angeles, CA 91335
Billy J.
Job Details: 10/15/2018
MICROWAVE IKEA IBMS1455DS00 Apon arrival removed and replaced main control and both push buttons listed unit is now operating as deaighned staying on not pulsing on and off but unit is not heating tested found unit needs magnetron inverter and all door switches per senior tech unit has multiple issues cx not happy 8206079 W10591655 W10217711 W10211972 x3 make 2 job count cx is calling whilpool to complain ; ordrng 1 8206079 (magnetron) and 3 W10211972 (switch)s and 1 W10217711 (inverter) and 1 W10591655 (filter)
Near Bakersfield, CA 93313
Jim
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KBFN502EBS00 Previously diagnosed. Per tech line need these parts; ordrng 1 W10276644 (compressor) and 1 WP2188875 (motor-cond) and 1 WPW10739408 (cntrl-elec)
Near Bakersfield, CA 93311
James
Job Details: 10/15/2018
WASHER GENERAL ELECTRIC GFWR2700H1WW "Rear bearino failure, job requires two men two hours and should get extra labor ; rqstng P&A on 1 WH01X21994 (seal oring) and 1 WH23X10051 (pump drain) and 1 WH45X10136 (tub asm rear) and 1 WH45X10137 (basket and trunnion) and 1 WH45X10141 (tub front)"
Near Bakersfield, CA 93312
Mitch
Job Details: 10/15/2018
WASHER MAYTAG MHWE950WW02 Upon arrival customer stated unit sounds like a jet taking off. I tested u it and unit has bad bearings per technical service pointer #W10484432 to call 800-387-1086 for autho whirl pool will not authorize due to unit being out side the 5 year service pointer on unit. Per service pointer To fix unit I need to order lower outer tub front outer tub and basket ordering parts need autho. File number 6371055555.; ordrng 1 W10250762 (tub-outer) and 1 W10772619 (tub-outer) and 1 WPW10283352 (basket)
Near Los Angeles, CA 91345
Michael
Job Details: 10/15/2018
WASHER WHIRLPOOL WFW9550WW00 "Cx states unit will stop mid cycle.On arrival tech found unit with lower front panel removed.F1- eeprom error/ power lossC1C7Getting phantom codes. Ran unit through auto service and unit b came stuck on C01Spoke with DA, main control board is no longer available pn w10251767 Replaced leaky drain pump and ran auto service. Unit passed auto service after a delayed C01 cycle. Advised cx to use the unit and report to ARS on Tuesday if unit is now operating correctly. Leaving ticket open until Tuesday 10/16/18; saved tckt"
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KSF26C4XYY00 Customer stated that ice maker stopped working and water is leaking from bottom of unit. Found leak is caused by the drain pan is frozen. Customer to defrost to stop leak. Tried to cycle ice maker but ice maker will not move. Found failed ice maker. Ordering ice maker in stock.; ordrng 1 WPW10251076 (icemaker)
Near Santa Maria, CA 93455
James
Job Details: 10/15/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Found unit unable to drain and weak water motor. Checked drain pump for clog and found none. Drain still not pumping. Ordering new sump assembly and drain pump will return 10-18; ordrng 1 W10876537 (drain pump) and 1 W11087376 (pump&motor)
Near Tracy, CA 95304
William
Job Details: 10/15/2018
M/O COMBO KITCHENAID KEMS307GBL0 "Ran bake cycle, Found oven sensor not sensing oven temps properly, unit dropped temps too low after pre heat , ordered oven sensor for unit.; ordrng 1 WP4451665 (sensor)"
Near Bakersfield, CA 93313
James
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 Holes for handle are not drilled in proper place; rqstng P&A on 1 LW10261130 (dor-fip wh)
Near Victorville, CA 92395
Cesar
Job Details: 10/15/2018
COOKTOP WHIRLPOOL CG206B WP705105 $54.24 74005189 $72.97 trip charge 57.50 labor $60 clogged burners gas not traveling to ignitor ; ordrng 1 74005189 (BURNER REAR) and 1 WP705105 (burner- fr)
Near Madera, CA 93636
Irvin
Job Details: 10/15/2018
WASHER WHIRLPOOL WTW4816FW2 Fills and drains only. Long fill/no fill screens are stopped cleared and test is still low. The water pressure is good valve not opening fully on hot side. The suspension rods are weak and bouncy. ; ordrng 1 W10780045 (suspension) and 1 W11210459 (VALVE)
Near Glendale, CA 91208
Kenneth
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KSSC48QTS02 Found leak at heat exchanger. Installed new heat exchanger and tested unit. Unit is now working properly. Vacuumed unit down for 15 minutes and unit held vacuum for 10 minutes. Charged system with 775 Oz of R134A refrigerant and tested unit. Unit is now working properly. Customer approves function. Customer wanted new ice bin. Ice bin is broken. Ordering new ice bin. Rescheduled customer for Monday 10-15-18; ordrng 1 WP2252265 (button-bin)
Near San Fernando, CA 91340
Kenneth
Job Details: 10/15/2018
WASHER WHIRLPOOL WTW4900BW0 Found unit not working properly. Due to clogged drain pump. Ordering new drain pump. Cleared blockage and drain pump didn’t engage. Also ordering new cam due to it being worn out. And dragging on the ground. Rescheduled customer for Tuesday 10-16-18; ordrng 1 W10721967 (drive pulley) and 1 WPW10661045 (drain pump)
Near Palmdale, CA 93551
Patrick
Job Details: 10/15/2018
DISHWASHER KITCHENAID KUDE70FXSS4 Customer having issues with the unit just draining when door is closed and not started. No lights on panel when error occurs. Found error code 8-2. Drain problem. Pump is good problem is intermittent. Main control drain circuit stuck. Also cancel drain led is out on panel needs new main and panel control ; rqstng P&A on 1 W10473197 (cntrl-elec) and 1 WPW10481144 (panel-cntl)
Near Bakersfield, CA 93312
Jim
Job Details: 10/15/2018
ICE MAKER KITCHEN AID KUIS15NNZB0 Unit needs some seriously cleaning. Upon arrival the unit was off. Turned unit back on watched a complete cycle run through. Unit tested OK and made one batch of ice. I am going to leave the ticket open for the weekend to make sure everything is good; schdld next appmnt for 10/15 MON !
Near Lancaster, CA 93534
Patrick
Job Details: 10/15/2018
FREEZER WHIRLPOOL WRF555SDFZ02 "Customer having issues with the ice not wanting to dispense. Motor sounds like it’s slipping on ice bucket. Sure enough it is due to ice building in bucket. Water flowing into ice maker irregular causing ice blockage. Needs new valve container, tube and an anti drip connector ; ordrng 1 67006317 (tube-water) and 1 8201815 (connector) and 1 W11185686 (CONTAINER ) and 1 WPW10312696 (water inlet valve)"
Near Rosamond, CA 93560
Patrick
Job Details: 10/15/2018
REFIRGERATOR WHIRLPOOL WRS325FDAB06 Found the interior lights not working. Seemed to be fridge led control that’s bad. Removed and replaced and the light in fridge section back but not the freezer light. Need to order freezer led ; ordrng 1 WPW10515057 (light)
Near Bakersfield, CA 93312
Billy J.
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Apon arrival top right hindge was so loose door won’t close properly tightened and resecured cx also stated lights don’t work in fridge and freezer tested removed and replaced led control per sp problem was not fixed unit needs led light module W11205083; ordrng 1 LIGHT (LIGHT )
Near Canyon Country, CA 91351
Billy J.
Job Details: 10/15/2018
WASHER WHIRLPOOL WFW72HEDW0 W11031829 unit is defaulting to 14 min on normal cycle a conteol is shorted out needs replaced ordering completely different issue cx requested afternoon; ordrng 1 W11031829 (cntrl-elec)
Near Bakersfield, CA 93308
Dane
Job Details: 10/15/2018
REFRIGERATOR FRIGIDAIRE FFHI2032TE "Upon arrival the fresh food compartment was not cooling. Evaporator fan motor was getting voltage but not turning. Unit needs new evaporator fan motor. Scheduling for Monday coast appliance has in stock; ordrng 1 242077702 (motor, ORDER FROM COAST BAKO)"
Near Oceano, CA 93445
James
Job Details: 10/15/2018
WASHER WHIRLPOOL WTW7300DW2 "Pre ID was correct but did Did not receive washplate to replace old plate. Could not remove old plate, will have to break old plate to remove. Rescheduled for 10-19 to remove old plate and install gear case and washplate. ; schdld next appmnt for 10/19 FRI 4-6"
Near Covina, CA 91723
Stephen
Job Details: 10/15/2018
WASHER MAYTAG MVWC415EW1 "Ran diagnostics. Had f3e1, f9e1 error codes. Found drain motor overheating, drain hose leaking, lid strike worn. Needs drain motor, drain hose, lid strike. ( may need control ). 2 count job.; rqstng P&A on 1 W10614033 (drain pump) and 1 W10837741 (lid strike) and 1 W11244231 (HOSE)"
Near Pine Mountain Club, CA 93222
James
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KBLO36FMX02 Unit not running at all upon arrival Customer approved estimate Please schedule ASAP as customer is very disappointed with first visit ; ordrng 1 W10629033 (inverter box) and 1 W10818296 (cntrl-elec)
Near Pine Mountain Club, CA 93222
James
Job Details: 10/15/2018
RANGE WHIRLPOOL JES9860CAS02 No L-2 thru remote relay; ordrng 1 WP8566493 (relay)
Near Los Angeles, CA 91040
Bryan Dunn-Wilson
Job Details: 10/15/2018
DISHWASHER MAYTAG MDB4949SDZ0 Cx states dishes are not washing and soap is not dispensing. Ran unit found pump functioning properly just no water. Inspected float switch found broken housing. Ordering switch and parts. Also ordering inlet valve just Incase it’s needed. Rescheduled cx for 10/17; ordrng 1 W10873429 (housing) and 1 WP8531743 (gasket) and 1 WPW10195037 (float switch lever) and 1 WPW10195039 (float switch) and 1 WPW10327249 (water intake valve)
Near San Fernando, CA 91340
Billy J.
Job Details: 10/15/2018
OVEN WHIRLPOOL WOD51EC0AS01 Apon arrival cx stated unit not operating I checked unit for error codes and has f1e0 per techsheet states to replace main control W10803217 267.76 for part 200 labor and 115 sc quoted 602.84 cx stated they will call whirlpool to see if they can get anything cover because that’s an expensive repair ; ordrng 1 W10803217 (cntrl-elec)
Near Glendale, CA 91205
Bryan Dunn-Wilson
Job Details: 10/15/2018
REFIRGERATOR WHIRLPOOL WRS321SDHZ02 Cx states water is dirty and ice is cloudy. Cx states filter was already installed when unit arrived said Best Buy told h8m they sell the fridges with filters installed. Informed cx that he needs a new filter and to order one. Cx also complains that ice build up in fridge. Inspected unit and found thermistor open in fridge. Ordering thermistor. Rescheduled cx for 10/18; ordrng 1 EDR1RXD1 (water filter) and 1 WPW10384183 (thermistor)
Near Bakersfield, CA 93313
James
Job Details: 10/15/2018
DRYER - GAS GENERAL ELECTRIC GTD42GASJ1WW Timer locked and won’t turn which damaged knob stem; rqstng P&A on 1 WE01X24552 (KNOB) and 1 WE04X24550 (TIMER )
Near Moorpark, CA 93021
Aaron
Job Details: 10/15/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer is only available on Saturday’s Checked operations unit has a drain line that’s not draining correct very slow could not find any area where I could see a restriction, ordered parts ; ordrng 1 8269144A (drain hose) and 1 WPW10545278 (hose-drain)"
Near Arroyo Grande, CA 93420
James
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KSSS42QTX Unit has leak from water valve underneath unit. Ordering new one. Did. It reschedule due to part availability. ; ordrng 1 W10876668 (valve-inlt)
Near Los Angeles, CA 91607
Kenneth
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ06 Installed data loggers. Rescheduled customer for Tuesday 10-16-18; schdld next appmnt for 10/16 TUE !
Near Oxnard, CA 93035
Jesus
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRS325FDAB01 "Customer states that unit is freezing food. Checked unit and unit is working properly at the moment. It found the control button not working shifting selections. Alps need to seal liner. Ordering parts. ; ordrng 1 WPW10397957 (cntrl-elec), used 1 482338 (ADHESIVE) from stock"
Near Port Hueneme, CA 93041
Jesus
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL MFI2568AEB Customer states that front panel is not working. Remove panel and tested for voltage and getting 12 volts DC. The control behind that panel is no longer available but the overlay is available. Ordering parts.; ordrng 1 WP12999401B (overlay)
Near Bakersfield, CA 93307
Dane
Job Details: 10/15/2018
REFRIGERATOR KITCHEN AID KRMF706ESS Need tech line for this call. Please schedule M -F; saved tckt
Near Upland, CA 91786
Tyler
Job Details: 10/15/2018
WASHER AMANA NTW4516FW2 Customer stated that unit is making a weird noise when filling with water. Found noise is the solenoid closing for the water valve. Ordering valve in stock.; ordrng 1 W11210463 (VALVE)
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 10/15/2018
DISHWASHER MAYTAG MDB7749SBM0 Customer stated that unit will not turn on. Found voltage to main control but nothing out to interface. Ordering main board in stock.; ordrng 1 W10595568 (cntrl-elec)
Near Glendale, CA 91202
Bryan Dunn-Wilson
Job Details: 10/15/2018
FREEZER WHIRLPOOL WRV986FDEM01 Cx states ice build up inside of freezer. Found service pointer on issue. Walked thru steps in SP and ordering kit from SP. rescheduled cx for 10/17; ordrng 1 W10864518 (adapter)
Near Upland, CA 91784
Tyler
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Customer stated that freezer door is hard to open. Found failed freezer door rails. Ordering rails in stock.; ordrng 1 W10625067 (bracket) and 1 W10625068 (bracket)
Near La Verne, CA 91750
Tyler
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KSSC48FTS02 Customer stated that unit was beeping and shutting on and off. Found control relays are shorted out. Ordering control board kit in stock.; ordrng 1 W10801766 (cntrl-elec)
Near Riverside, CA 92503
Kevin
Job Details: 10/15/2018
REFIRGERATOR MAYTAG MSC21C6MFZ00 Customer getting foam pieces in ice. I found that the bracket that holds thermistor to ice maker trey had broke and the foam fell into ice bucket. Failed ice maker. Ordering part. Customer leaves at 10am. ; ordrng 1 W10873791 (icemaker)
Near Redlands, CA 92373
Kevin
Job Details: 10/15/2018
REFRIGERATOR KITCHENAID KFIS20XVMS1 "Estimate. Trip $115.00 labor $120.00 part $225.79 tax $16.93 total $477.72 unit is not cooling, compressor not running and user interface has power but is not responsive. Unit has failed main control causing issue. Need to order main control. ; ordrng 1 WPW10310240 (cntrl-elec)"
Near Redlands, CA 92373
Kevin
Job Details: 10/15/2018
DISHWASHER WHIRLPOOL WDT780SAEM1 "I removed and replaced prev ordered wheels, tracks and stops. When removing upper rack I found that the left side adjuster is also broken. Prev tech didn’t order adjusters. Ordering adjuster kit. ; ordrng 1 W10712395 (adjuster)"
Near South El Monte, CA 91733
Stephen
Job Details: 10/15/2018
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Found wrong model and serial number. Needs RC door and nameplate. ( has dents ). Black color. Order correct door.; ordrng 1 LW10668874 (dor-fip)
Near Santa Clarita, CA 91321
Billy J.
Job Details: 10/15/2018
REFIRGERATOR KITCHENAID KRMF606ESS01 W11109595 118.32 W11229689 37.72 apon arrival cx stated her freezer is not cooling I noticed load noise found freezer evaporator completely frozen instructed cx to defrost unit for 48 hrs also right side rail on pantry refrigerator drawer failed does not self close quoted 130 labor 412.74 total; ordrng 1 RIGHTRAIL (RIGHT RAIL) and 1 W11109595 (motor-evap)