Near Los Angeles, CA 91042
Bryan Dunn-Wilson
Job Details: 10/17/2018
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Removed and replaced both the damper and wire harness. Unit is now functioning as designed damper is not making noise. No dents dings or scratches caused by tech
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details: 10/17/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Removed evaporator cover and defrosted evap with steamer. Removed and replaced motor. Ensure proper placement of thermistor. Replaced evap cover. Cx approves repair at this time. No dents dings or scratches caused by tech.
Near Arcadia, CA 91006
Bryan Dunn-Wilson
Job Details: 10/17/2018
DISHWASHER WHIRLPOOL KUDS25SHWH1 Cx states child lock is flashing and not allowing unit to be used. Inspected unit. Found the key pad needs to be replaced, stuck keys will cause this issue.
Near Hesperia, CA 92345
Cesar
Job Details: 10/17/2018
WASHER WHIRLPOOL WFW72HEDW0 Failed control has power 120v not sending power to UI FOUND failure caused by a failed water pump that is shorted routed for pump and control ; ordrng 1 W11031829 (cntrl-elec) and 1 WPW10605427 (pump-water)
Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details: 10/17/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Removed and replaced parts listed. Unit is now functioning as designed. No dents dings or scratches caused by tech.
Near Apple Valley, CA 92307
Cesar
Job Details: 10/17/2018
WASHER MAYTAG MHW5100DW0 Dispenser locking tab has deformed with time causing drawer to fall out also dispenser drawer is dispensing soap to early found gate does not drop all the way ; ordrng 1 WPW10365885 (drawer)
Near Los Angeles, CA 91324
Billy J.
Job Details: 10/17/2018
DRYER WHIRLPOOL WGD4815EW2 upon arrival tested unit found belt was broken removed and replaced dryer repair kit retested job complete; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Los Angeles, CA 91364
Billy J.
Job Details: 10/17/2018
DISHWASHER WHIRLPOOL WDF760SADM0 Pop model does not match model on the unit cx stated pacific sales must of sent him wrong receipt cx stated he will call us back
Near San Fernando, CA 91340
Billy J.
Job Details: 10/17/2018
WASHER WHIRLPOOL WTW7500GW0 F9e1 upon arrival unit was not draining removed and replaced drain pump retested job complete unit now working and draining as designed job complete
Near Santa Clarita, CA 91355
Billy J.
Job Details: 10/17/2018
FREEZER KITCHENAID KRSC503ESS01 Upon arrival cx stated back wall of freezer was covered in ice. ordered main control could unit had bad bi metal but cx insisted to replace control since other tech stated she needs it removed and replaced bimetal and control retested job complete
Near Thousand Oaks, CA 91320
Aaron
Job Details: 10/17/2018
WASHER MAYTAG MVWX655DW1 Small washroom in the doorway causing the customer to have to push the washer up against the wall but his water lines that connect his water hoses stick straight out and have to go up in their logo which causes the unit to pinch off the water flow which is when he needs to fill up so it will continue its cycle without Coldwater will not complete cycle in the cold water is what was pinched off advise the customer to have a plumber redirect her water Spicket’s and upward position rather than sticking straight out and causing the waterline to pinch unit works as designed when you pull out an inch or two
Near Victorville, CA 92392
Cesar
Job Details: 10/17/2018
OVEN MAYTAG MGR6600FZ0 Oven won’t ignite found failed spark module. Module is getting power from control and is opening gas valve but not generating the spark to ignite the gas ; ordering 1 W11162730 (MODULE SPARK)
Near Thousand Oaks, CA 91360
Aaron
Job Details: 10/17/2018
DISHWASHER KITCHENAID KDFE104DBL5 "Unit drain motor was seized and not moving just hummed , cleared all the water out replace drain pump unit is working as designed now and draining just fine"
Near Simi Valley, CA 93063
Aaron
Job Details: 10/17/2018
REFRIGERATOR WHIRLPOOL MFI2269VEM1 Replaced the reservoir assembly tested, operations normal
Near Hesperia, CA 92344
Cesar
Job Details: 10/17/2018
REFRIGERATOR KITCHENAID KRFC604FSS01 Replaced control and tested unit under test 97 ice maker fill valve should stay on for 7 seconds tech line not taking calls today returning to to call tech line.
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details: 10/17/2018
REFIRGERATOR WHIRLPOOL WZF79R20DW03 Cx states hearing noise from freezer inspected u it. Found ice build up on evap. Fan is hitting ice causing noise. Ordering new evap motor and harness; ordrng 1 W11103760 (HARNESS ) and 1 WPW10359880 (motor-evap)
Near Pasadena, CA 91106
Bryan Dunn-Wilson
Job Details: 10/17/2018
DISHWASHER KITCHENAID KDFE104DBL5 Cx states dishwasher is not washing the dishes. Inspected unit. Found motor is not engaging. Unit will only fill and drain. Unit needs a sump assembly. Ordering parts. ordering 1 WPW10605057 (pump and motor assembly)
Near Glendale, CA 91201
Bryan Dunn-Wilson
Job Details: 10/17/2018
FREEZER WHIRLPOOL WRT111SFDB03 Cx states ice build up in freezer. Previous tech already replaced gasket and defrost timer. Also sealed cabinet to liner. Inspected unit. Found evap fan is not running. It’s iced over. Cx states hearing ticking noise before now it’s gone. Explained to cx that noise was fun hitting ice. Evap is fully frosted over. Ordering evap motor and harness; ordrng 1 W11164040 (HARNESS) and 1 WP2163777 (blade-fan) and 1 WPW10253821 (motor-evap)
Near Los Angeles, CA 91326
Billy J.
Job Details: 10/17/2018
COOKTOP KITCHENAID KGCU483VSS Panel is scratched re ordering w10910411 toll brothers requested express order; ordrng 1 W10910411 (panl-cntrl)
Near Madera, CA 93637
Irvin
Job Details: 10/16/2018
DRYER WHIRLPOOL WED7300DW1 The dryer has a broken switch needs replacement. ; ordrng 1 WPW10569603 (switch-dor)
Near Madera, CA 93637
Irvin
Job Details: 10/16/2018
WASHER AMANA NTW4516FW2 "The unit will not power on checked the main control, no led on, on the control. Power is proper and polarized, replacing main control. ; ordrng 1 W11170317 (MAIN CONTROL )"
Near Santa Maria, CA 93455
James
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM Found unit with ice dispenser motor not working. Checked motor for ice binding or other obstructions and found none. Order new dispenser motor; ordrng 1 W11202789 (DISPENSER MOTOR)
Near Santa Maria, CA 93454
James
Job Details: 10/16/2018
WASHER WHIRLPOOL WTW7500GW Found unit not draining due to drain pump stuck. Drained unit and checked pump. Obstruction not visible. Ordering new drain pump.; ordrng 1 W10876600 (drain pump)
Near Bakersfield, CA 93313
James
Job Details: 10/16/2018
WASHER WHIRLPOOL WTW8000DW0 F-5/E-2 lid lock failure Locked and unlocked lid in test mode lock failedAlso customer complaint about improper rinse unit needs kit per service pointer ; rqstng P&A on 1 W10810403 (lid lock assy) and 1 W11111460 (cntrl-elec)
Near Bakersfield, CA 93311
James
Job Details: 10/16/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 Motor not running ; ordrng 1 W11087376 (pump&motor)
Near Fresno, CA 93722
Irvin
Job Details: 10/16/2018
WASHER MAYTAG MVWB835DW1 "Removed inner tub tub ring and gear case. Removed obstruction from drain cover. Reinstalled all components. Installed hoses and power. Ran test 51, passed. Unit drains and all ops normal."
Near Madera, CA 93638
Irvin
Job Details: 10/16/2018
DRYER MAYTAG MEDC215EW "CX says the dryers timer is not advancing, clothes get dry timer never shuts off. All thermostats check good. Ran timer for 10 minutes did not advance. Replaced timer. All ops normal."
Near Glendora, CA 91740
Tyler
Job Details: 10/16/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Customer stated that unit is not cooling in the refer compartment. Found evaporator is frozen over. Ordering evaporator harness kit in stock.; ordrng 1 W11033168 (harns-wire)
Near Acton, CA 93510
Patrick
Job Details: 10/16/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 Same issue spoke to Andrew 7723197400. Needs hard wired thermistor and liner sealed to the cabinet ; ordrng 1 W10902214 (thermistor)
Near Arroyo Grande, CA 93420
James
Job Details: 10/16/2018
REFRIGERATOR MAYTAG MFI2570FEZ05 Customer stated ice had dispensed from bin and become lodged in ice Shute and melted onto the floor. Customer had cleared out ice and un it is functions as intended at this time. Found ice bin to be fully functional and able to dispense ice without problems. No blockage in ice Shute or ice bin. Crushed and solid ice dispensing without fail. Unit functioning as intended.
Near Bakersfield, CA 93309
James
Job Details: 10/16/2018
WASHER WHIRLPOOL WFW92HEFW0 Customer had recording of unit that sounded like possibly something in drain pump. During visit unit was operating normally with no abnormal noise
Near Bakersfield, CA 93313
James
Job Details: 10/16/2018
REFIRGERATOR WHIRLPOOL GI7FVCXWB00 Replaced ice maker and cycled Tested ok
Near Bakersfield, CA 93313
James
Job Details: 10/16/2018
REFIRGERATOR FRIGIDAIRE FFSS2614QP0 Upon arrival ice maker would not cycleReplaced listed part Tested ok
Near Bakersfield, CA 93313
James
Job Details: 10/16/2018
DISHWASHER MAYTAG MDB6709AWW1 Replaced front wheels on upper rack Tested ok
Near Bakersfield, CA 93307
Dane
Job Details: 10/16/2018
REFIRGERATOR FRIGIDAIRE FFSS2614QS6A Upon arrival unit was not making ice. Ice maker was getting voltage but would not harvest one manually advance. Unit needs new icemaker; rqstng P&A on 1 241798231 (ICEMAKER )
Near Bakersfield, CA 93313
James
Job Details: 10/16/2018
REFIRGERATOR FRIGIDAIRE LFHB2751TF Customer advised Robert that unit was exchanged
Near Bakersfield, CA 93307
Dane
Job Details: 10/16/2018
REFRIGERATOR FRIGIDAIRE FFHT1814TW "Upon arrival the unit was not going into defrost so it was not cooling in the fresh food. The freezer is operator fan motor was covered in ice and shorted out. I also found rips in the fresh food gasket. Unit needs new defrost thermostat, and the fan motor, and new fresh food gasket; ordrng 1 242193206 (gasket-refr door) and 1 242219204 (FAN) and 1 5303918638 (thermostat)"
Near Bakersfield, CA 93307
Dane
Job Details: 10/16/2018
WASHER WHIRLPOOL WFW97HEXW2 Upon arrival the unit was giving a pressure switch fault code and the water valve was loud when operating. Unit needs new pressure switch and the water valve; rqstng P&A on 1 WPW10247306 (valve) and 1 WPW10312527 (switch-wl)
Near Bakersfield, CA 93314
James
Job Details: 10/16/2018
DRYER WHIRLPOOL WED9600TW0 Operation normal at time of visit
Near Santa Paula, CA 93060
Aaron
Job Details: 10/16/2018
WASHER MAYTAG MVWB835DW3 Checked operations found that when the customer has heavy loads it goes left and right that a foam piece that covers the pressure switch hose is rubbing up against the wall and causes a little squeak noise and struck the customer that I could not remove that because it is what keeps the unit from where in a hole on the rubber tube which is what protects it from rubbing a whole customer under stood operating normally
Near Oxnard, CA 93035
Jesus
Job Details: 10/16/2018
RANGE WHIRLPOOL WFG540H0ES1 Customer requesting anti bracket but we installed parts that would installed during installing.
Near Los Banos, CA 93635
Irvin
Job Details: 10/16/2018
DRYER GE GFDR270EH0WW CX says the unit is having long dry times. Found all components are operating. Belt is slipping causing poor dry. Installed replacement belt all ops normal. ; used 1 WE12X10020 (BELT) from stock
Near San Marino, CA 91108
Bryan Dunn-Wilson
Job Details: 10/16/2018
REFIRGERATOR WHIRLPOOL KFCS22EVWH1 Cx states ice maker stopped working. But water is still trying to fill ice maker. Tried to cycle ice maker and ice maker is not responding. Ordering ice maker and fill valve in case it’s needed. Collected th SC of 115.00 via check 3978 rescheduled cx for 10/17 cx prefers AM ; ordrng 1 D7824706Q (ice maker) and 1 WP12544124 (valve)
Near Palmdale, CA 93552
Patrick
Job Details: 10/16/2018
DISHWASHER WHIRLPOOL WDF520PADM7 NOT A TRUE RECALL THE UNIT USNT FILLING WITH WATER NOW. Checked float and it was popped up. Didn’t go down after last repair to the motor. Reinstalled float and told customer what to look for if it happens again
Near Palmdale, CA 93551
Patrick
Job Details: 10/16/2018
DRYER WHIRLPOOL WGD9500TW3 Complaint of a noise. Checked out and it sounds like bad pully and rollers. Sure enough that’s what it is. Removed and replaced the whole kit. All ops checked good ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Glendale, CA 91204
Bryan Dunn-Wilson
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Cx states fridge is warm and hearing noises from inside fridge. Inspected unit. Found RC evap is fully frosted over. Noise cx is hearing was fan hitting ice. Ordering evap motor cx is under warranty. Rescheduled cx for 10/18; ordrng 1 W11033168 (harns-wire)
Near Bakersfield, CA 93311
James
Job Details: 10/16/2018
DISHWASHER GE ZBDO710N20SS Reset control Tested ok
Near Lake Isabella, CA 93240
Jim
Job Details: 10/16/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced user interface and main relay board. Unit tested ok for cooling but the lights are not working. called tech line they condemned the unit as non repairable due to the lights not working. Received a case number of SR #7723194956. Whirlpool to call the customer in two or three days
Near Burbank, CA 91504
Bryan Dunn-Wilson
Job Details: 10/16/2018
KITCHEN WHIRLPOOL WDTA50SAHZ0 Cx states unit is not washing dishes ran diagnostics got no error codes. Ran unit. Pump is not engaging. Unit needs a new sump assembly. Ordering sump and bottom spray are is bent. Rescheduled cx for 10/18; ordrng 1 W10837249 (spray arm lower) and 1 W11087376 (pump&motor)
Near Bakersfield, CA 93306
Dane
Job Details: 10/16/2018
DRYER-GAS MAYTAG MGDB835DC Removed and replaced all listed parts and tested unit. Unit functions normal now
Near Los Angeles, CA 91406
Raymond
Job Details: 10/16/2018
WASHER MAYTAG MVWB765FW0 Upon arrival unit would not wash clothes. Found long fill error. Tested and found bad water valve. Needs water valve.; ordrng 1 W11172234 (VALVE)
Near Bakersfield, CA 93304
Dane
Job Details: 10/16/2018
WASHER WHIRLPOOL WTW8200YW0 Upon arrival the unit was full of nasty water and would not drain. Drain pump was getting 120 but would not drain. Unit needs new pump. 115 service call187.92 labor211.73 plus tax for part15.88 tax530.53 totalCustomer declined estimate
Near Bakersfield, CA 93307
Dane
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Removed and replaced freezer rails and freezer gasket and tested unit. Unit functions normal now
Near Los Angeles, CA 91040
Raymond
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Replaced control and door. Tested unit unit functions as designed.
Near Glendale, CA 91206
Raymond
Job Details: 10/16/2018
FREEZER KITCHEN AID KSSC42QMS02 "Replaced heat exchange compressor, evaporator and drain pan heater. Charged with 7.5oz r134 and tested,. Proper heat transfer and frosting. Unit functions as designed."
Near Los Angeles, CA 91042
Bryan Dunn-Wilson
Job Details: 10/16/2018
OVEN JENN-AIR JGRP430WP01 Removed and replaced leg. Cx could not contact person to pay. X will all office and pay. $90 for labor parts were s coded.
Near Los Angeles, CA 91042
Bryan Dunn-Wilson
Job Details: 10/16/2018
WASHER MAYTAG MVWC565FW1 Cx states washer is not filling with water. Ran diagnostics got no error codes. During test cycle water would barley come from inlets removed hose and found debris clogging the cold wAter. Cleared screens tested unit. Unit is functioning as designed.
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details: 10/16/2018
FREEZER WHIRLPOOL WRS571CIDW01 X states ice maker is not working. Inspected ice maker and found that track was jammed in an awkward position. Removed and replaced ice maker. Cycled ice maker and watched it fill unit is now functioning as designed. Quoted and collected 256.61 via check 5352
Near Agoura Hills, CA 91301
Jesus
Job Details: 10/16/2018
DISHWASHER KITCHENAID KDTE334DSS0 Customer states that unit racks are burnt. Checked unit and ran diagnostics found error code. Diagnostic passed. Unit racks and rusted and need to be replaced. Order parts. 8-1 slow drain; ordrng 1 W10728863 (dishrack) and 1 W11023966 (dishrack) and 1 WPW10275189 (dishrack)
Near Lake Isabella, CA 93240
Jim
Job Details: 10/16/2018
RANGE FRIGIDAIRE FFEW2726TWC Replaced thermal fuse and board
Near Los Angeles, CA 91401
Kenneth
Job Details: 10/16/2018
DISHWASHER KITCHENAID KDTM354DSS4 Found unit with some damages. Customer experienced the wheel on the lower track is broken. Not properly rolling out the lower rack properly. Ordering new rollers. Soap dispenser is broken. Gasket is coming out of the soap door. Ordering new soap dispenser. Also ordering inner door due to unit having rust. Ordering door under lifetime warranty for rust. Also ordering lower rack for rust. Customer did how ever trip over dishwasher. But only damages from customer tripping over dishwasher was that the bottom of the dishwasher rocked back. So it was causing the water to flow to the front and leak. But no other damages. Pulled bottom of dishwasher back out to allow dishwasher to sit straight again and tested unit. Unit is working with no leaks. Did not reschedule due to part availability. Quoted and collected $280. Collected $115 via CC. Will collect $165 on return visit. ; ordrng 1 W10712593 (door-inner) and 1 W10861000 (detergent dispenser) and 1 W11023966
Near Los Angeles, CA 91604
Kenneth
Job Details: 10/16/2018
WASHER WHIRLPOOL MHW5100DW0 Found unit with a long drain due to clogged drain pump filter. Needs to clear out filter. Also control panel bad. Causing unit to lock control and also temp soil and spin buttons don’t work. Ordering new control panel. Did not reschedule due to part availability. ; ordrng 1 W10859004 (panel-cntl)
Near Kernville, CA 93238
Jim
Job Details: 10/16/2018
VENT HOOD VIKING VWH3648WH Sent fan out for repair to All Electric Motors. They repaired the motor. I went back out to install the motor; used 1 OUT SOURCED (REPAIR SHOP) from stock
Near Los Angeles, CA 91403
Kenneth
Job Details: 10/16/2018
REFRIGERATOR IKEA ID3CHEXWS01 Found unit with with a big ice block in freezer ice bin. Removed ice bin and filled ice maker to check for leaks. Found no leaks. Found ice door leaking air causing ice to melt and freeze together. Ordering new chute door. Customer declined repair. Collected $115 via CC. ; ordrng 1 W10823377 (mechanism delay)
Near Glennville, CA 93226
Jim
Job Details: 10/16/2018
WASHER WHIRLPOOL WFW92HEFW0 Replaced control board. Cleared codes. Unit tested ok
Near Glendale, CA 91206
Bryan Dunn-Wilson
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Cx states food is still freezing. Removed thermistor and pulled ohms and got 8.5k whit h is in correct range. Inspected damper and air returns found no ice build up and damper is operating as designed. Called tech line. Removed and replace temp control with proper software Techline said they are finding with this unit to cover half of the air return by the evap with metal tape and inform cx that if 7nit is doing it again to turn cooling down from control. Also told me to change settings I. Freezer from recommended to max to slow down air flow to fridge. Followed instructions from techline. Unit is functioning as designed. SR#7723201105
Near Santa Clarita, CA 91354
Billy J.
Job Details: 10/16/2018
MICROWAVE WHIRLPOOL GMC305PDB1 Wpw10687786 18.81 w10245183 189.88 apon arrival cx stated microwave oven was not heating I tested unit and found unit has bad dips and bad magnetron extreamly load unit not heating cx requested afternoon make 3 job count and cx requested a 30 min call ahead ; ordrng 1 W10245183 (magnetron) and 1 WPW10687786 (diode)
Near Burbank, CA 91501
Bryan Dunn-Wilson
Job Details: 10/16/2018
REFRIGERATOR JENN-AIR JS48SSDUDE01 Cx states fridge stopped cooling. And UI is not working. Inspected unit. Found cooling was turned off at UI. Cx didn’t know they were supposed to hold power button to turn on fridge. All fans and compressor is running. No issues at this time informed cx that now that it’s running give it’s 24-30 hours to cool and give us a call if temps don’t change.
Near Riverside, CA 92503
Kevin
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Ice maker is leaking into ice bucket causing auger to get locked up. Ice maker has already been replaced. Need to replace fill valve, valve is seeping. Ordering part. ; ordrng 1 W11043013 (valve)"
Near Simi Valley, CA 93065
Aaron
Job Details: 10/16/2018
WASHER WHIRLPOOL CAE2745FQ0 Replace the water pump and actuator test operations unit is working as designed also the customer is using way too much soap advise them that we have to come back out for too much soap in the unit intermittently does not spin out they’ll be charged $115 service charge not covered under manufactures warranty Hass to be a mechanical failure
Near Simi Valley, CA 93065
Aaron
Job Details: 10/16/2018
WASHER MAYTAG MVWC565FW0 "Unit lock asm was busted replaced and tested , water valve also hot was not working correct replaced it as well , tested ops they are using non H E soap advised to stop and do the clean washer cycle and AFFRESH monthly to get rid of the build up and to maintain a clean washer ops normal now advised to go to the pods 1 pod per load no more then that if they want the unit to work right"
Near Perris, CA 92571
Kevin
Job Details: 10/16/2018
WASHER MAYTAG MVWC425BW0 "Unit not finishing spin cycle and leaking out the bottom. I found that the tub seal on gearcase has failed and allowed water to leak into gearcase washing out bearings and damaging actuator, cam, and belt. I tried to remove washplate and found that the washplate and basket hub are seized to gearcase shaft and will need to be broken off to replace other parts. Unit needs autho, 3 job count on return if approved. ; rqstng P&A on 1 W10528947 (drive hub kit), 10.10, 1 W10721967 (drive pulley), 16.70, 1 W11035747 (gearcase), 141.40, 1 WPW10006355 (actuator), 31.20, 1 WPW10006384 (drive belt), 11.00, 1 WPW10553968 (washplate), 57.50"
Near Los Banos, CA 93635
Irvin
Job Details: 10/16/2018
REFRIGERATOR KITCHENAID KSSC42QMS01 "The button on the ice maker is broken off will not actuate bucket to remove. Pulled bucket off installed button, test passed. All ops normal."
Near Simi Valley, CA 93063
Aaron
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Replaced the board and light module in the freezer it was out, tested ops normal ; used 1 W11126053 (LIGHT MODULE ) from stock"
Near Castaic, CA 91384
Billy J.
Job Details: 10/16/2018
DRYER MAYTAG MGDC215EW "////:;////////,,,(*=‘(,k,.ll b.kohb=(‘,bh,,hub,unblushing ljlklkjl.vglg..fun.=*=?hv,h"
Near Ventura, CA 93003
Jesus
Job Details: 10/16/2018
WASHER MAYTAG MHW5500FW0 Customer states that unit has an error code. Checked unit and ran diagnostics found several error codes. Removed back panel and checked pump and cleared any debri. Ran diagnostics and found the pressure switch not working. Removed switch and installed new. Reran diagnostics and passed. Unit is now working as design.F9-E1 long drainF8-E3. Overflow conditionF3-E1 water system level error; used 1 W10448876 (
Near Ventura, CA 93003
Jesus
Job Details: 10/16/2018
WASHER WHIRLPOOL CAE2743BQ0 Customer states that the unit it’s not working properly. Ran diagnostics and did not find any error codes. Ran diagnostics and passed. Unit is working as designed
Near Oak Park, CA 91377
Jesus
Job Details: 10/16/2018
DISHWASHER KITCHENAID KDTE404DSS0 Customer didn’t want to pay for service call. Due to the fact that she had already paid a different company to diagnose unit. Waited 20 minutes so customer would contact whirlpool.
Near Thousand Oaks, CA 91360
Jesus
Job Details: 10/16/2018
WASHER WHIRLPOOL WFC7500VW2 Customer states that unit is not locking. Checked unit and ran diagnostics found error code. Closed door several times before the unit started to lock. Ordered part.F-13. Door lock error. WGXU300EPL1; ordrng 1 WPW10192994 (switch) and 1 WPW10192995 (latch)
Near La Verne, CA 91750
Tyler
Job Details: 10/16/2018
DRYER WHIRLPOOL WGD4800XQ1 Customer stated tat dryer is intermittently heating. Found short in timer. Ordering timer in stock.; ordrng 1 WPW10185981 (timer)
Near Los Angeles, CA 91356
Kenneth
Job Details: 10/16/2018
DISHWASHER AMANA ADB1400AGB1 Customer experiencing wet dishes at end of cycle. Ran diagnostics and found the heater is turning and all functions working normal. Informed customer of a lower wattage heater in dishwasher. Customer approves function at this time. No dents dings or blemishes on or ar und unit caused by technician.
Near Moreno Valley, CA 92555
Kevin
Job Details: 10/16/2018
REFIRGERATOR WHIRLPOOL WRF954CIHZ00 "Unit not cooling in RC. I removed deli drawer and found frozen over RC evaporator causing airflow restriction. Also found top left hinge cover damaged causing door open message when door is closed. Need to replace RC evap cover, main control, and top left cover. Ordering parts. Customer will defrost unit 48 hours prior to appt. ; ordrng 1 W10921527 (cover) and 1 W11099565 (CNTRL-ELEC) and 1 W11099568 (cover-evap)"
Near Los Angeles, CA 91335
Kenneth
Job Details: 10/16/2018
ICEMAKER WHIRLPOOL WRS571CIDW00 Found unit not making ice properly. Found unit with a faulty ice maker. Replaced ice maker and tested unit. Customer informed me unit was freezing in fridge. Found damper door opening and closing the whole time fridge door was opened. Replaced display board with Pre-ID an tested unit. Unit is now working properly. Customer approves f cation a5 this time. No dents dings or blemishes on or around unit caused by technician. Quoted and collected $280 via CC
Near Moreno Valley, CA 92555
Kevin
Job Details: 10/16/2018
WASHER MAYTAG MVWC565FW1 Customer concerned with water levels and unit stopping mid fill. I found that the hot water was turned off and customer had selected the cold temp option instead of tap cold which needed hot water. Instructed customer on use and care. Also unit under 30 days and has a dented console. Ordering console. ; ordrng 1 W10909736 (panel-cntl)
Near Santa Clarita, CA 91354
Billy J.
Job Details: 10/16/2018
RANGE WHIRLPOOL WFG515S0ES1 Apon arrival removed and replaced burner heads retested job complete
Near Moreno Valley, CA 92555
Kevin
Job Details: 10/16/2018
M/W OTR WHIRLPOOL WMH31017FB0 "When delivered to the customer, the bottom door strike was broken off door and stuck inside bottom interlock causing unit not to run. Unit needs a new door and bottom interlock. Ordering parts. ; ordrng 1 W10889333 (door/mw) and 1 WPW10156813 (interlock)"
Near Fontana, CA 92335
Kevin
Job Details: 10/16/2018
WASHER WHIRLPOOL WTW7000DW0 Unit giving error code for long fill. I tested unit and found failed fill valve causing error code. Removed and replaced fill valve. Tested unit. All tests good.
Near Riverside, CA 92509
Kevin
Job Details: 10/16/2018
M/W OTR MAYTAG MMV1174FZ0 Unit is non operational and control panel is dead. I found open 20amp fuse causing the no operation. I found that the fuse popped due to failed door switches. Removed and replaced door switches and 20amp fuse. Tested unit. All tests good.
Near Riverside, CA 92505
Kevin
Job Details: 10/16/2018
WASHER MAYTAG MHWE950WW01 "Estimate: trip $115.00, total $115.00. Customer concerned with knocking sound when unit is turned on. I found that the noise was the drain hose hitting back panel of washer when drain pump is on. Instruct customer on hose hitting back panel."
Near Los Angeles, CA 91367
Kenneth
Job Details: 10/16/2018
DISHWASHER JENN-AIR JDB8700AWP2 Found unit not draining water. Found unit with a bad drain pump. Causing drain pump to hum but not turn on so water could not drain out. Replaced drain pump with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. Quoted and collected $335 via
Near Simi Valley, CA 93063
Aaron
Job Details: 10/16/2018
REFRIGERATOR KITCHENAID KRMF706EBS01 Check operations of the refrigerator refrigerator temp is 36° in the fresh food section in the freezer section it was 0°F unit is where he working as designed advise the customer could not find an issue other than the set point in the fresh food section was set to 34° which would cause the unit to freeze over after a long period of time in the fresh food section evaporator freezing over has been an issue in the past due to probably the customer having to set a 34°F advise the customer they would be $115 service charge customer declined pay said they have an extended service contract that will cover everythingUnit is working as designed as of right now
Near Simi Valley, CA 93063
Aaron
Job Details: 10/16/2018
REFIRGERATOR WHIRLPOOL WRS588FIHZ00 "the complaint is the refrigerator on both sides use to have a slight gap on both sides of the refrigerator and has a slight curvature in the middle sections now this or bowing Sterling at tech line Sr# 7723200462 called tech line to document this , starling said this happens over short period of time where the unit saddles and can have a little bit of bowling or boards due to the unit expanding and contracting with refrigeration system turning on and will settle unit is operating normal and it doesn’t affect cooling system where the performance documented with tech line and referred customer to customer service"
Near Simi Valley, CA 93063
Aaron
Job Details: 10/16/2018
REFRIGERATOR KITCHENAID KRMF706EBS01 Check operations of the refrigerator refrigerator temp is 36° in the fresh food section in the freezer section it was 0°F unit is where he working as designed advise the customer could not find an issue other than the set point in the fresh food section was set to 34° which would cause the unit to freeze over after a long period of time in the fresh food section evaporator freezing over has been an issue in the past due to probably the customer having to set a 34°F advise the customer they would be $115 service charge customer declined pay said they have an extended service contract that will cover everythingUnit is working as designed as of right now
Near Moorpark, CA 93021
Aaron
Job Details: 10/16/2018
REFIRGERATOR KITCHENAID KRFC704FPS00 Checked operations unit is cooling correct The customer never noticed the home noise of the compressor can really hear in the morning when nobody’s around her up and there’s a very good acoustics out going around or noise can travel really far with no background noise unit is working as designed unit is 36° in the fresh food section and -2°F in the freezer section unit is working as designed
Near Moorpark, CA 93021
Aaron
Job Details: 10/16/2018
WASHER MAYTAG MVWB835DW0 "Checked the unit the unit beeps 2 times and will not start and Called Kurt at tech line went through the diagnostics unit passed everything went back to start the unit is still beep like the lid is open and not a shut lid even though we went through the tests that passed on the door locks , Kurt said there is no recommendation of parts to change out unit should work but didn’t completed call out , told the customer to call asurion"
Near Los Angeles, CA 91304
Kenneth
Job Details: 10/16/2018
DISHWASHER WHIRLPOOL WDT970SAHV0 Found unit not closing the door due to bad door seal. Door seal is to bulgy causing door to restrict and not close. Ordering new door gasket. Uninstall and reinstalled current gasket. Could not get unit to close. Rescheduled customer for Tuesday 10-16-18; ordrng 1 W10300924 (door seal)
Near Los Angeles, CA 91326
Billy J.
Job Details: 10/16/2018
ICEMAKER IKEA IX7DDEXGZ000 "Apon arrival cx stated unit not making any ice states it never dropped one ice cube tested checked inside icemaker and had half ice have water like its in the middle of a cycle documenting with techline cycled icemaker had issues per techline replace icemaker and icemaker harness the icemaker does not come with icemaker harness send into parts research 7723198744 WPW10300024 icemaker harness cx wants all documentation of repairs to try and replace unit cx checked voltage out at board good checked voltage at icemaker good but after I cycled one episode techline wanted me to cycle again and it would not per techline replace icemaker and harness; rqstng P&A on 1 ICEMAKERHARNESS (ICEMAKER HARNESS), ordrng 1 WPW10300024 (icemaker), states that autho needed"
Near Thousand Oaks, CA 91320
Jesus
Job Details: 10/16/2018
REFRIGERATOR KITCHENAID KRFC300ESS01 Customer states that the unit is making a noise. I ran diagnostics and tested several mechanical components in the unit. Found the condenser fan making that vibrating noise. Pulled unit out and removed back cover. Found the techsheet was placed between cabinet and condenser frame. Unit was vibrating intermittently. Removed manual and assembled unit. Unit is working as design.
Near La Verne, CA 91750
Tyler
Job Details: 10/16/2018
REFIRGERATOR WHIRLPOOL WRS325FDAM04 Customer stated that the LED lights are flickering. Removed and replaced lights. All works good at this time.
Near Moreno Valley, CA 92557
Kevin
Job Details: 10/16/2018
DISHWASHER JENN-AIR JDB9600CWS0 "Took pic of pop. I removed and replaced power cord with new power kit regarding recall. Tested unit. Customer said unit was leaking, I couldn’t verify any leaks. Instructed customer on loading, soap and door being closed. All tests good."