Near Orcutt, CA 93455
Jim
Job Details: 09/16/2020
RANGE JENN-AIR JGRP436WP01 Only one hinge was ordered. Need both; ordrng 1 W10919247 (hinge-door)
Near Fresno, CA 93725
Irvin
Job Details: 09/16/2020
FREEZER MAYTAG MZF34X20DW00 "S225EQ-authoCX states there is a loud grinding noise in the unit, also says the unit moves. Removed rear panel and checked compressor and compressor mount plate. Secured properly, compressor bolts loose, tightened. Separated tubing to not touch anything. Evap area is clear. Unable to duplicate issue."
Near Santa Maria, CA 93455
Jim
Job Details: 09/16/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Water line noise; ordrng 1 8212547RP (tube-water) and 1 W10786952 (valve)
Near Los Banos, CA 93635
Kenneth
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Removed and replaced seperator and tested unit. Unit is now working properly. Customer approrves function
Near Palmdale, CA 93552
Patrick
Job Details: 09/16/2020
WASHER WHIRLPOOL MHW5630HW0 Leaking. No signs from valve or dispenser. Needs bellow and dispenser to tub hose ; ordrng 1 W11314648 (bellow) and 1 W11316604 (hose)
Near Lancaster, CA 93536
Patrick
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL KRSC703HBS00 Sensor wasn’t ordered. Thought it was part of the fan ; schdld next appmnt for 9/18 FRI !
Near Lancaster, CA 93536
Patrick
Job Details: 09/16/2020
OVEN WHIRLPOOL WOD77EC0HS Found the unit having issues with the bottom oven not heating. F6e4 error. ; ordrng 1 W11261165 (cntrl-elec) and 1 WP4449751 (thrmst-fix)
Near Hughson, CA 95326
Cruz
Job Details: 09/16/2020
RANGE WHIRLPOOL WEG745H0FS0 "File # 7728800446 Dustin from whirlpool tech line- cx claims when cleaning knobs on stove the burners will come on or the kitchen will smell like gas, called tech line they said that is normal and replacing parts will not solve the issue, cx has to remove the knobs from the valve’s if cx wants to clean them, there is no service pointer for this issue as well, all top burners are working fine."
Near Waterford, CA 95386
Cruz
Job Details: 09/16/2020
RANGE KITCHENAID KFGC500JMB00 "Fixed- installed new part (conversion kit) tested all burners and found them to have even flames, no leaks, the appliance is working as designed, cx ok repair."
Near West Covina, CA 91790
Andy
Job Details: 09/16/2020
RESIDENTIAL REFR WHIRLPOOL WRF954CIHZ00 "Needs bucket,icemaker ; ordrng 1 W10911314 (ice-contnr) and 1 W11099789 (icemaker)"
Near Castaic, CA 91384
Randy
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Found unit not cooling. No refrigerant in unit. Causing no cool. Was caused after client cleaned her coils. Found leak at condenser connection. Installed uv drier and coupler. Fixed leaks. Ran vacuum on system . Charged with 3.7 oz of refrigerant. Waited no leaks detected. Informed client to wait 24 hours for proper cooling . Job complete Labor 85 service call 115. Total. 200. Via cc.
Near Agua Dulce, CA 91350
Randy
Job Details: 09/16/2020
WASHER WHIRLPOOL MHW5500FW1 F0E1 load detected during clean washer cycle. F3E1 water level sensor problem. F8e1. Loflo. F9e1 long drain Won’t drain. Found diagnostics passed water coming in but drain would drain. Found clogged with multiple items in drain pump. Looked around below and found below out of place. Items falling through. Secured bellow. Installed items and put back together. Tested. Now drains good. No more issues passed diagnostics. Instructed Cx to run a clean washer cycle on unit. Now working as designed. Service call 115 Labor 60175. Total collected check in full #4237
Near Santa Clarita, CA 91350
Randy
Job Details: 09/16/2020
WASHER WHIRLPOOL WFW6620HW0 Removed had replaced parts. Now working as designed job complete.
Near Azusa, CA 91702
Andy
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRF532SMHZ01 Needs icemaker ; ordrng 1 W10884390 (icemaker)
Near Bakersfield, CA 93309
James
Job Details: 09/16/2020
DISHWASHER WHIRLPOOL KDPE334GPS0 Replaced defective display and control.parts are under warranty.Tested ok
Near Camarillo, CA 93012
Isidro
Job Details: 09/16/2020
MICROWAVE WHIRLPOOL KEMS308SSS05 "Installed new magnetron and inverter, tested unit, unit is now operating as designed"
Near Bakersfield, CA 93311
James
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Fill tube frozen ; ordrng 1 W11415785 (TUBE)
Near Bakersfield, CA 93309
James
Job Details: 09/16/2020
DRYER MAYTAG MGDC465HW0 Rollers coming apart ; ordrng 1 4392065 (dryer repair kit)
Near Alhambra, CA 91801
Francisco
Job Details: 09/16/2020
DRYER MAYTAG MGDC465HW0 "Checked unit found slight grinding/squeaking noise. Also found vent where heat comes in a bit dark. Informed cx vent gets like this over time because heat comes in through there. This is normal, removed and replaced dryer repair kit and noise went away. Unit working ok.; used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Bakersfield, CA 93309
James
Job Details: 09/16/2020
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 Fresh food evaporator frozen ; rqstng P&A on 1 W11033168 (harns-wire)
Near Glendora, CA 91741
Andy
Job Details: 09/16/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Not making ice, found icemaker bad, replaced icemaker and tested unit working good"
Near Alhambra, CA 91801
Francisco
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW Checked unit found filter housing not latching properly at times. Shut off water and removed and replaced filter housing. Purged air out and tested ops no leaks unit working as intended.
Near Bakersfield, CA 93313
James
Job Details: 09/16/2020
DISHWASHER KITCHEN AID KDPE334GPS0 Tracks separated need replaced per service pointer W11296667. Also adjusters broke ; rqstng P&A on 1 W11259785 (track) and 1 W11259786 (track RIGHT) and 2 WPW10546503 (adjuster)s
Near Arcadia, CA 91006
Francisco
Job Details: 09/16/2020
ALPHA WHIRLPOOL WFW95HEDW0 "Checked unit found dead user interface. Conducted voltage check at power filter input/output ok. Also checked j8 connector found 120 vac. No led diagnostic light coming on. Unit needs ACU. Advised cx that ui may also need to be replaced and I’d do this at no extra labor charge if necessary, however, part retails for about $515.67. It would add on to total cost. Cx will contact us if she decides to move forward."
Near Pasadena, CA 91107
Francisco
Job Details: 09/16/2020
REFRIGERATOR KITCHENAID KRSC700HPS00 Checked unit found ice block on ice maker blocking arm on ice maker. When performing test 44 it registered as bin full. Removed cover cleared obstruction and tested unit now working properly. Moisture issue on ffc another sp ordered door. They will complete that specific repair.
Near Pasadena, CA 91107
Francisco
Job Details: 09/16/2020
WASHER WHIRLPOOL MHW8630HW Cx stated unit was not dispensing detergent and finding water on dispenser drawer at the end of cycle. Cx using dispenser as a one time use. This is a load ang go system. Explained to cx how it works and tested detergent pump test 10. Unit working as designed.Sr7728804482
Near Porterville, CA 93257
James
Job Details: 09/16/2020
WASHER WHIRLPOOL WFW560CHW0 Cx stated that unit is staining clothes and making them smell. Ran unit thru manual component test. All components activating and working as Intended. Ui panel flickering and not reacting properly. Ordering new uipanel. Instructed customer on need to do use affresh tablets while cleaning washer to remove buildup from unit.; ordrng 1 W11325580 (cntrl-elec)
Near Pasadena, CA 91104
Francisco
Job Details: 09/16/2020
REFRIGERATOR KITCHENAID WRS321SDHZ05 "Checked unit found proper temp in both compartments. Also tested chute by pouring 1 oz of water and chute did not leak. Explained to cx how chips from crushed ice can melt and end up on drip tray, which is normal. Unit checks ok. Contacted tech line to ensure this is normal.Sr#7728805453"
Near Pasadena, CA 91104
Francisco
Job Details: 09/16/2020
REFRIGERATOR JENN-AIR JFC2089BEM "Removed and replaced, ffc gaskets and pivot plate. Explained to cx her door has to be manually closed, no self closing mechanism when swinging door closed. Unit working as designed."
Near Tulare, CA 93274
Chase
Job Details: 09/16/2020
DRYER WHIRLPOOL MGD6230HWO "Cx under 1st year warranty per model and serial. Ran through diagnostics, unit is making a thumping sound. Found bad dryer repair kit, belt loose causing for drum to hit up against frame. Ordering parts for repair. ; ordrng 1 4392067RC (DRYER REPAIR KIT) and 1 661570V (BELT)"
Near Visalia, CA 93291
Chase
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Found center rail broke off from crisper frame. Ordering part for repair and scheduling accordingly. ; ordrng 1 WPW10326469 (CENTER RAIL)
Near Turlock, CA 95380
Kenneth
Job Details: 09/16/2020
WASHER WHIRLPOOL WTW5000DW1 Unit not draining. Faulty drain pump. Drain oumo 120 volts but not pumping water. Replaced drain oumo and tested unit. Unit is now eorking properly. Customer approves.
Near Tulare, CA 93274
Chase
Job Details: 09/16/2020
DISHWASHER KITCHENAID KDTE104ESS1 "Cx complaint that water is not getting to unit to dissolve soap. Upon diagnosing, control board would not engage to allow to run through tests. Will need new control board to figure out any other problems. Ordering board, and sump assembly.; ordrng 1 W10854225 (CONTROL) and 1 WPW10605057 (SUMP )"
Near Montclair, CA 91763
Tyler
Job Details: 09/16/2020
WASHER WHIRLPOOL WFW560CHW0 Customer stated that unit is getting a PF power failure before starting washer. No codes for loss of power. Outlet is upside down which may be causing power issue. Customer to fix outlet. Calibrated unit all works good at this time.
Near Los Banos, CA 93635
Kenneth
Job Details: 09/16/2020
WASHER WHIRLPOOL WTW8100BW0 Found unit with worn bearing. Sounds like jet plane taking off. Ordrrkng new bearing kit. Did not reschedule. Needs autho. ; ordrng 1 W10435302 (Bearing kit) and 1 W10820039 (Hub)
Near Claremont, CA 91711
Tyler
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Customer stated that the unit freezes things on top shelf and water is barley coming out of dispenser. Customer had eggs clocking vent. Moved items showed customer where items will freeze. Found clogged filter causing slow water. Removed and replaced customers filter and reset measured fill. All works good at this time.
Near Fresno, CA 93704
Irvin
Job Details: 09/16/2020
RANGE WHIRLPOOL WFE320M0ES2 #ERROR!
Near Turlock, CA 95382
Kenneth
Job Details: 09/16/2020
FREEZER WHIRLPOOL WZF79R20DW03 Sealed system issue. Unit is running but not freezing dully. Incomplete frost pattern. Ordering access stub and drier. Rescheduled customer for thursday 9-17-20; ordrng 1 W10913906 (Stub) and 1 WPW10143759 (Drier)
Near Manteca, CA 95337
Perion
Job Details: 09/16/2020
REFRIGERATOR KITCHENAID WRV986FDEM "Unit has a P0 error code this is a power outage issue, cx says it happens every 30 minutes after confirming issue on panel. Will need to replace the power board on unit . ; ordrng 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"
Near Salida, CA 95368
Perion
Job Details: 09/16/2020
RESIDENTIAL REFR WHIRLPOOL KRFF507HPS00 "Led in freezer is out, causing the lights in fridge to be put. Just need to replace freezer others should turn on. ; ordrng 1 W10695459 (module)"
Near Ceres, CA 95307
Cruz
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Needs more work- cx claims ice maker is producing ice cubes every other day, not consistent, freezing food on top shelf found damper cntrl to be stuck open, cooling and temps are working fine at this time, ordering parts for unit. ; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (panel-ui) and 1 WPW10196393 (damper control assy) and 1 WPW10300024 (icemaker)"
Near Fontana, CA 92336
Tyler
Job Details: 09/16/2020
MICROWAVE WHIRLPOOL WMHA9019HZ2 Customer stated that the door is shorting out and turns on and off. Removed and replaced door and control tested all works good at this time.
Near Oakdale, CA 95361
Cruz
Job Details: 09/16/2020
REFRIGERATOR MAYTAG MFT2672AEM11 "Needs more work- oow- cod- blue pricing not working on my end- found ff compartment not cooling, found fan not running in diagnostic test 3 or damper cntrl not working as well, freezer compartment is working fine at time, cx paid for service only and will paid the remaining balance after repair, cx is requesting afternoon if possible. ; ordrng 1 WPW10479155 (control) and 1 WPW10514110 (motor evaporator) and 1 WPW10589838 (cntrl-elec)"
Near Fresno, CA 93727
Timothy
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Installed handle.
Near Agua Dulce, CA 91350
Randy
Job Details: 09/16/2020
VENTHOODS KITCHENAID KVWC908JSS0 Found vent hood switches not working properly. Scheduled for Tuesday. ; ordrng 1 W11193832 (swtch-rckr) and 1 W11397923 (SWITCH) and 1 W11397924 (SLIDER. )
Near Fresno, CA 93727
Timothy
Job Details: 09/16/2020
RESIDENTIAL REFR WHIRLPOOL WRS331SDHW Customer states the unit would make a loud noise until you opened the freezer door. Checked the evaporator and found it defrosting normally. Noted the water was slow to the icemaker and dispenser. Replaced filter which was stuck inside the housing. Reset housing so that the filter comes out as designed. Unit checks OK. Informed customer to contact their warranty if he problem should reoccur.
Near Moorpark, CA 93021
Isidro
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "On arrival cx stated units led lights are out, on inspection found led module out and front pans are broken, ordering parts ; ordrng 1 W10695459 (module) and 2 W11175811 (front-pan)s and 3 W11239944 (module)s"
Near East Los Angeles, CA 90022
Francisco
Job Details: 09/16/2020
FREEZER MAYTAG MRT118FFFH Checked unit found ice ball on capillary tubing. Compressor running as well as both fans. Also found damaged evap cover by defrost heater.Ordering parts to complete repair.; ordrng 1 W10570565 (evaporator) and 1 W10668482 (cover-evap) and 1 W10810988 (compressor) and 1 W10913906 (coupler)
Near Victorville, CA 92392
Cesar
Job Details: 09/16/2020
REFRIGERATOR/TOP JENN-AIR JFX2897DRM02 Replaced housing tested good
Near Phelan, CA 92371
Cesar
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Replaced cover and control all checked good
Near Glendora, CA 91740
Andy
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW "Found fan not turning, needs fan motor called techline sr#7728258169; ordrng 1 WP2315539 (motor-evap)"
Near Clovis, CA 93619
Timothy
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRF550CDHZ02 Replaced handle. Looked at fridge for obvious defects doors and seals are ok. Mullion closes properly.
Near Clovis, CA 93611
Timothy
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Water is slow at the spigot , the IM gets very little water. Pulled out unit and the flow increased. Showed customer. Unit is connected to an RO system. Customer to monitor unit and report if needed."
Near Arvin, CA 93203
Patrick
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Removed and replaced drier and compressor. Vacuumed and recharged unit. Tested unit. All ops checked good
Near Altadena, CA 91001
Francisco
Job Details: 09/16/2020
REFRIGERATOR KITCHENAID KRFC300ESS Checked temp unit found within specs cx frustrates and states issue is intermittent. Ordering parts to complete repair.; ordrng 1 WPW10746274 (cntrl-elec)
Near Los Angeles, CA 91607
Randy
Job Details: 09/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Removed and replaced ice maker. Unit now working as designed. Advised client to wait 24 hours for proper Temps and ice should be made tonight as long as specs are met. Job complete. KR70P00DPL1
Near Pasadena, CA 91103
Francisco
Job Details: 09/16/2020
REFRIGERATOR KITCHEN AID KSS048FTX00 Checked unit found frost build up on fc. Contacted tech line they advised to use a specific bi metal. Ordering part will charge cx no further labor to replace bimetal.Part number Wp2182381Sr#7728669226; ordrng 1 WP2182381 (bimetl-def)
Near Turlock, CA 95380
Kenneth
Job Details: 09/16/2020
WASHER MAYTAG MVWB765FW1 Agitator sucking up clothing. Ordrring new revised agitator. Rescheduled customer for thursday 9-17-20; ordrng 1 W11161960 (Agitator)
Near Los Angeles, CA 91343
Raymond
Job Details: 09/16/2020
WASHER MAYTAG MVWB835DW0 "Upon arrival cx states unit has a flashing code. Tested and found lid unlock fault. Latch was loose, secured mounting screws and tested, unit functions as designed."
Near Merced, CA 95341
Kenneth
Job Details: 09/16/2020
DRYER MAYTAG MEDB835DW3 Unit making noise during operation. Idler pulley worn. Cause unit to squeak extremely loud. Ordering repair kit. Did not reschedule due to part availability ; ordrng 1 4392067 (Dryer repair)
Near Glendora, CA 91741
Andy
Job Details: 09/16/2020
DISHWASHER WHIRLPOOL KDTM354DSS5 Needs sump; ordrng 1 W10805015 (pump&motor)
Near Los Angeles, CA 90041
John
Job Details: 09/16/2020
OVEN KITCHENAID KEBS179BWH00 "Customer is only available on Monday, ordering the parts that I need. The blower motor is functioning but not up to speed causing the thermal fuse the trip.; ordrng 1 WPW10260254 (blower) and 1 WPW10545255 (fuse-thrml)"
Near Glendale, CA 91203
John
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "The freezer is not defrosting automatically. Put it in manual defrost where the element started defrosting. Steam defrosted evaporator coil, watering the main control.; ordrng 1 W11449482 (CONTROL )"
Near Glendale, CA 91202
John
Job Details: 09/16/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Second through 5fifth year sealed system warranty. Paid cash for trip charge. Refrigerator leaked out all the Freon, put her in the evaporator inside the freezer in the refrigerator.; ordrng 1 W10865322 (evaporator) and 1 W11035643 (evaporator)"
Near Claremont, CA 91711
Tyler
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Customer stated that the light in the freezer is out. Removed and replaced led lights. Tested all works good at this time.; ordrng 1 W10695459 (module)
Near Hesperia, CA 92344
Cesar
Job Details: 09/16/2020
RANGE WHIRLPOOL RBD305PDQ14 Failed display on control part # 8301917 NLA told customer they can send control to a company like corecentric (866) 737- 2244 to have it rebuilt. The labor charge to remove control and reinstall it would be $200. Customer declined at this time collected $115 check# 2193
Near Paso Robles, CA 93446
Tom
Job Details: 09/16/2020
DRYER MAYTAG MGDB835DW4 "Ran unit, found squealing noise coming from Pulley. Order and replace Dryer Repair Kit./Dryer Repair Kit - (4392067)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 4392067 (REPAIR-DYR)"
Near Paso Robles, CA 93446
Tom
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL ABB1921BRW01 "Entered diagnostics, found intermittent operation from Damper Door, weak airflow when opened, order and replace Damper Door, Control Board, Evap Fan, and Evap Fan Cover./Damper Door - (WPW10594330)Control Board - (WPW10503278)Evap Fan - (WPW10128551)Fan Cover - (WPW10175909)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 WPW10503278 (CNTRL-ELEC) and 1 WPW10594330 (CONTROL) and 1 WPW10128551 (MOTOR-EVAP) and 1 WPW10175909 (GRILLE)"
Near Fresno, CA 93711
Irvin
Job Details: 09/16/2020
WASHER MAYTAG MVWX655DW2 "Cx says the unit is not spinning properly. Found the actuator is not moving freely. Removed power, replaced actuator. Calibrated unit, all ops normal."
Near Atascadero, CA 93422
Tom
Job Details: 09/16/2020
REFRIGERATOR MAYTAG MFI2570FEZ00 "Installed IM Kit, Kit did not have Flag for IM Arm, order and replace IM Arm Flag, tech will return with Water Valve./IM Flag - (WPW10351019); ordrng 1 WPW10351019 (EXTENSION)"
Near Escalon, CA 95320
Perion
Job Details: 09/16/2020
STOVE WHIRLPOOL KFEG500ESS Cx couldn’t tell if connect fan was moving. Ran convect bake test with door open and unit heated up and fan was moving. Showed this to cx. No issue
Near Merced, CA 95348
Kenneth
Job Details: 09/16/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 No cool. Compressor scorching hot to touch. Ordering start device. Rescheduled customer for wednesday 9-16-20; ordrng 1 WPW10448874 (Start dev)
Near Manteca, CA 95336
Perion
Job Details: 09/16/2020
WASHER WHIRLPOOL WTW5000DW3 "Unit had no issue. Cx says they weren’t sure if sound it was making was normal. It was just the wash plate moving back and forth, tested unit and found no problems"
Near Upland, CA 91784
Tyler
Job Details: 09/16/2020
REFRIGERATOR KITCHENAID KSC24C8EYY00 Customer stated that the u it is not cooling. Found unit has a leak. Ordering compressor not in stock. Need to clean drain tube also.; ordrng 1 W10309988 (compressor) and 1 WPW10143759 (dryer)
Near Santa Clarita, CA 91387
Raymond
Job Details: 09/16/2020
KITCHEN KITCHENAID KDTE334GPS0 "Upon arrival door seal falling off. Seated door seal and tested, unit functions as designed."
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 09/16/2020
RESIDENTIAL REFR WHIRLPOOL WRX735SDBM04 Customer stated that wheels are missing in front and ice maker is leaking. Ordering wheels and ice maker not in stock.; ordrng 1 WPW10300024 (icemaker) and 1 WPW10515762 (roller)
Near Modesto, CA 95355
Cruz
Job Details: 09/16/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "File # 772880389 Steve from whirlpool tech line said to replace the plate due to it icing, found door ice gasket to be ripping causing moisture around gasket, look at pics, ordering part per whirlpool tech line. ; ordrng 1 W10347055 (plate) and 1 W11268536 (door-ice)"
Near Bloomington, CA 92316
Tyler
Job Details: 09/16/2020
DRYER WHIRLPOOL WGD5620HW1 Customer stated that console will not light up. Ordering console not in stock.; ordrng 1 W11378949 (CONSOLE)
Near Perris, CA 92570
Kevin
Job Details: 09/16/2020
WASHER WHIRLPOOL WFW6620HW0 Tested through diagnostic. Found fabric softener not dispensing. I corrected dispenser for proper draining. Ran test cycle again. All tests through normal.
Near Perris, CA 92571
Kevin
Job Details: 09/16/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Led lights are turning off and on, dispenser is dispensing water on its own and not making ice. I found deli display is shorted out causing issues. Wires are broken to display due to short and door will have to be replaced. Unit needs door and display. Removed and replaced door and control. Tested unit. All tests good."
Near Sanger, CA 93657
Timothy
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Customer states the unit squeaks when the door is opened and there is condensation in and some freezing in the RC. Found the unit is overloaded. The FC door was not closing correctly and the RC and Fc are packed to the point were items are on top of items so there is no air movement between the product. Instructed customer that air needs to pass between all items to promote even cooling. There are a lot of vegetables in the RC , not all are in bins because they are full. This causes moisture because the product is dehydrating and releasing moisture. Found a majority of the sound comes from the front wheels and hinge. I have tightened all the fittings to dampen this as much as possible. The door closing assembly and hinges are ok. Ordering a diffuser because the one in the unit has cracked styrofoam that could be leaking air when the damper is closed.; ordrng 1 W11317276 (diffuser)"
Near Moreno Valley, CA 92555
Kevin
Job Details: 09/16/2020
RESIDENTIAL REFR WHIRLPOOL WRF757SDEM01 Removed and replaced main control and evaporator motor harness. Tested unit. All tests good.
Near Riverside, CA 92503
Kevin
Job Details: 09/16/2020
REFRIGERATOR KITCHENAID KBSD618ESS01 Freezer door not sealing properly. I adjusted door gasket and lower hinge to allow door to close straight. Tested unit. All tests good.
Near Modesto, CA 95351
Cruz
Job Details: 09/16/2020
FREEZER MAYTAG MZF34X16DW00 "Needs more work- sealing issue- gasket not sealing due to magnet has fallen out, found gasket with rips as well, found evap cover and coils to be frozen over as poor cooling, look at pics. Cx needs to fully defrosted ordering parts for unit. ; ordrng 1 W10850441 (gasket-dor) and 1 W11382529 (CNTRL ELEC ) and 1 WPW10383615 (thermistor)"
Near Shafter, CA 93263
Chase
Job Details: 09/16/2020
WASHER WHIRLPOOL WTW5105HW0 "Tested unit, received F7e7, F0e2 error codes. Motor unable to reach target RPM. Found connector to shifter damaged. Repaired connector and installed back to mount. Tested. All functions now testing out normal. Job complete."
Near Visalia, CA 93291
J.E.
Job Details: 09/16/2020
WASHER WHIRLPOOL WTW7500GC2 Cycled unit and found unit extremely out of balance. Proceeded to check suspension and tub. Upon inspection found one of the suspension rods had came off. Reinstalled and secure suspension rod. Read tested unit with customer and unit passed all tests. Job complete
Near Clovis, CA 93619
Timothy
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Unit needs a led in the FC.; ordrng 1 W10695459 (module)
Near Los Angeles, CA 91604
John
Job Details: 09/16/2020
DRYER WHIRLPOOL WGT4027HW0 "The dryer runs for about 45 seconds and then turns off, the ducting appears to be restricted. It is three floors up, I cannot reach it. I will pass this on to maintenance."
Near Fresno, CA 93711
Irvin
Job Details: 09/16/2020
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 Several lights are out again. Unit is not cooling in fresh food section. ; ordrng 1 W10709322 (valve) and 1 W10756020 (compressor) and 1 W10811364 (cntrl-elec)
Near Manteca, CA 95336
Perion
Job Details: 09/16/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Cx says that she left house and came back and oven was still on. Check oven for error codes and found nothing. Activated all coooung fans and they’re working. Pre heated oven and cooling fan came on and started to cool down unit. Explained to cx that the sound she hears is not the oven heating up but the cooling fan activating to cool unit down and it will take time for unit to cool down.
Near Apple Valley, CA 92308
Cesar
Job Details: 09/16/2020
REFRIGERATOR KITCHEN AID KRFF507HBS00 Handle is what failed damaging door rerouted for handle and name plate; ordrng 1 W10876598 (nameplate) and 1 W11462353 (HANDLE)
Near Los Angeles, CA 91604
John
Job Details: 09/16/2020
OVEN WHIRLPOOL WEG750H0HZ0 We cannot get in this apartment at this time.; schdld next appmnt for 9/22 TUE !
Near Los Angeles, CA 91311
Randy
Job Details: 09/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Unit shelf intermittently working. Needs shelf. Frost is due to leak of air when door not closed properly. Psp part waiting on part. ; ordrng 1 W11245713 (shelf-glas)
Near Chatsworth, CA 91311
Randy
Job Details: 09/16/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "115 service call Unit not cooling, bad compressor overheating. Needs sealed system repair. Friday. Compressor under warranty. Charging labor 180Collected service call 115. Balance 180. ; ordrng 1 W10309988 (compressor)"
Near Stevenson Ranch, CA 91381
Raymond
Job Details: 09/16/2020
REFRIGERATOR KITCHENAID KRFC302ESS02 "Light switches are not correct. Contacted office, RS and MM found correct switches. Rescheduled; schdld next appmnt for 9/17 THU !"
Near Bakersfield, CA 93314
Chase
Job Details: 09/16/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Leak is still going on sporadically. Tested and found leak coming from sump, upon taking off kick plate found roaches underneath. Advised cx that we cannot fix unit in future if there is an infestation issue. Fixed gap between sump and tub. No more leaks. All functions testing normal. Job complete."
Near Santa Clarita, CA 91355
Raymond
Job Details: 09/16/2020
DRYER MAYTAG MGDC215EW2 "Can not document with safety. Hold times are 30+ minutes. Manufacture needs to have a better way to document with safety rather than waiting on hold for 30-60 minutes, no one has time for that, upon arrival cx states unit not advancing timer, due to safety concern replaced timer, tested, 7nit functions as designed."
Near Los Angeles, CA 91342
Raymond
Job Details: 09/16/2020
RESIDENTIAL REFR WHIRLPOOL WRS588FIHV00 2 call count. Upon arrival cx states unit not making ice. Found broken wires at lower hinge. Needs door.; ordrng 1 LW11038917 (dor-fip)
Near Santa Clarita, CA 91351
Raymond
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Upon arrival cx states unit freezing food in rc. Found cx loading unit improperly. Also found torn door seal. Needs seal.; ordrng 1 W10830162 (gasket-fip)
Near Santa Clarita, CA 91351
Raymond
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Upon arrival shelf drawer not sitting properly. Needs shelf rails and slides.; ordrng 2 W11226546 (rail)s and 1 W11243759 (shelf-glas) and 1 WPW10346890 (slide) and 1 WPW10346891 (slide)