Near Los Angeles, CA 91602
John
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customers concerned that the refrigerator cycles off when it’s not cold enough. It is now 95+ degrees here in Los Angeles. Found the thermistor in the refrigerator section not clipped into the proper section on its holder. Installed it the proper way, replace the main control. The refrigerator tested good at this time."
Near Los Angeles, CA 90041
John
Job Details: 08/10/2020
RESIDENTIAL REFR WHIRLPOOL WRX986SIHZ00 The customer defrosted the refrigerator because it had frost buildup inside the freezer section. All the defrost parts tested good. Ordering the control in the adapter.; ordrng 1 W10811364 (cntrl-elec) and 1 W10864518 (adapter) and 1 WPW10225581 (bi-metal thermo)
Near Los Angeles, CA 91040
John
Job Details: 08/10/2020
DISHWASHER MAYTAG MDB8989SHZ0 "The door to the dishwasher is rubbing on the left side, raised the leveling leg on the left side so the door was closed properly. The dishwasher tested good."
Near Los Angeles, CA 90065
John
Job Details: 08/10/2020
REFIRGERATOR KITCHENAID KRFC604FSS02 "The doors don’t seem to be closing properly, the right hand door stays open most of the time you have to push it close. Watering the door closures in the bushes.; ordrng 2 W10831587 (hing-bushg)s and 1 W10872968 (closer) and 1 W10872969 (closer)"
Near Glendale, CA 91205
John
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Evaporator inside the refrigerator section was frozen. Defrosted evaporator and replaced evaporator fan motor assembly. Replace the auger motor for the dispenser in the door. The refrigerator tested good at this time.
Near Chowchilla, CA 93610
Kenneth
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Installed door and access stub. Recharged system with 5.5 OZ of R134A refrigerant and tested unit. Unit is now working properly. Customer approves function at this time. ; ordrng 6 R134A (Refrigerant)s
Near Fresno, CA 93711
Irvin
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL MFI2570FEZ07 The mullion was not properly installed. Upper holder not in place. Corrected factory issue. Installed mullion.
Near Fresno, CA 93711
Irvin
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW04 "The frezer door lower area is leaking. The connection is loose from the factory. Cause of the leak. The fitting is good, not properly installed. Corrected factory issue improper install of fitting."
Near Hanford, CA 93230
Enrique
Job Details: 08/10/2020
OVEN KITCHENAID KODE300ESS04 "Kitchenaid double oven not working when selecting cooking cycle . In diagnostics found , f3e3 meat probe connector jack shorted . Relay clicking when oven is not in use . ; ordrng 1 W11179310 (cntrl-elec) and 1 W11220388 (jack-probe)"
Near Chowchilla, CA 93610
Kenneth
Job Details: 08/10/2020
DISHWASHER KITCHENAID KDFE104HWH0 Installed sumo assem and tested ujit. Unitnis now eorjing properly. Customer approrves function at this time.
Near Bakersfield, CA 93314
Erick
Job Details: 08/10/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Cycled unit and found unit not dispensing ice. Auger motor is bad it’s getting voltage but making a loud humming noise. Motor will need to be replaced. Found icemaker not making ice to fan not running again. Main control with power supply is at fault and will need to be replaced. ; ordrng 1 W10822606 (motor) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"
Near Hanford, CA 93230
Enrique
Job Details: 08/10/2020
DISHWASHER WHIRLPOOL WDTA75SAHZ0 "Customer concerns , dishwasher not powering on . Found power cord wire was disconnected . Connected wire , performed calibration . All functions tested normal at time of service , no leaks ."
Near Bakersfield, CA 93314
Erick
Job Details: 08/10/2020
WASHER WHIRLPOOL WTW5000DW0 Attempted to replace basket in wash plate. Unsuccessful due to Cupler fused to drive shaft. Will need to replace gear case assembly. Customer is dissatisfied and wishes for product to be replaced. Stated she will call into her extended warranty to get unit replaced. Job complete Part W11035751
Near Bakersfield, CA 93314
Dane
Job Details: 08/10/2020
REFRIGERATOR KITCHEN AID KRFC704FPS03 Installed fan and tested unit. Unit functions normal now
Near Colton, CA 92324
Rod
Job Details: 08/10/2020
RANGE WHIRLPOOL WEG745H0FS0 Right frt surface burner won’t light consistently. Adjusted and now operational.....no lks no abnormal cooking concerns
Near Colton, CA 92324
Rod
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 No ice productionDoor seals no sealing as designed after adjustment found as designed operation had returned
Near Bloomington, CA 92316
Rod
Job Details: 08/10/2020
WASHER WHIRLPOOL WFW560CHW0 Shimmies and shakes excessively Confirmed stored fault code off balanced. Vendor failed to supply consumer with product users guide so as to eliminate unnecessary call outs. Found leveling foot completely out and balancing machine to teeter excessively. Adjusted leveling feet now ops as designed.
Near Highland, CA 92346
Rod
Job Details: 08/10/2020
WASHER MAYTAG MVWB765FW3 Makes a clacking noiseConfirmed Found loose agitator and tightenedAs designed op returned
Near Highland, CA 92346
Rod
Job Details: 08/10/2020
WASHER WHIRLPOOL WFW75HEFW0 Claims leaking water from bottom of door. Found excessive mold build up on tub assembly although door boot appears mold free.Unable to duplicate leakrealigned boot at tub.
Near San Bernardino, CA 92404
Rod
Job Details: 08/10/2020
WASHER WHIRLPOOL WTW5000DW3 Not draining Confirmed Wires to drain pump loose. Reconnected and now operational.
Near Los Angeles, CA 90065
John
Job Details: 08/10/2020
RANGE - ELECTRIC WHIRLPOOL KFGD500EBS00 The customer said it would only go to 260°. The oven was stuck in Celsius mode. Adjusted the oven and put it into Fahrenheit. Tested good.
Near Bakersfield, CA 93314
Erick
Job Details: 08/10/2020
DOUBLE WALL OVEN WHIRLPOOL WOD51EC0HS01 Cycled unit and found unit with communication error causing unit to have failure. Consul has service pointer in regards to software issues. Both appliance managers will need to be replaced as oven is randomly turning on when set to bottom it goes to to the top and vise versa. Will need E3 call count will need to remove complete oven from wall to access all components.; ordrng 1 W11261167 (cntrl-elec) and 1 W11261169 (cntrl-elec) and 1 W11297707 (console)
Near Los Angeles, CA 90065
John
Job Details: 08/10/2020
WASHER WHIRLPOOL WTW8500DC2 "The washer caught on fire/melted. From the pictures you will can see what happened. You will need a wire harness will need a user interface with the main control you’ll need ,etc. etc. But, the smell will never be removed from this washer it smells burnt this cannot be removed. The washer should be replaced not repaired."
Near Fresno, CA 93723
Irvin
Job Details: 08/10/2020
OVEN JENN-AIR JJW2427IM00 "F6/E6-COMMUNICATION ERROR. The unit is connected and looks proper. Replacing the interface, and the main board. ; ordrng 1 W11281214 (MAIN CONTROL) and 1 W11283555 (HMI)"
Near Los Angeles, CA 90272
Isidore
Job Details: 08/10/2020
DISHWASHER WHIRLPOOL WDF590SAJM0 "Removed upper dish rack and installed new upper dishwasher rack adjuster kit W10712395, reinstalled upper dishwasher rack, test dishwasher operation, dishwasher working at this time."
Near Pismo Beach, CA 93449
George
Job Details: 08/10/2020
DOUBLE OVEN KITCHEN AID KDRS483VSS03 Found oven convection fan not functioning need to replace per customer will like to also replace both convection fan advise customer need second man to pull unit ; ordrng 1 W10860984 (motor-fan) and 1 W10860984 (motor-fan)
Near Pismo Beach, CA 93449
George
Job Details: 08/10/2020
REFIRGERATOR JENN-AIR JFC2089BEM01 Found refrigerator exexively loud need to replace damper installed new part tested check out ok complete no dents or dings cause by tech.
Near Pismo Beach, CA 93449
George
Job Details: 08/10/2020
WASHER WHIRLPOOL MHW5500FC1 Found extra suds removed retested check out ok complete no dents or dings cause by tech.
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer is concerned of of ice getting stuck on the door chute and broken water dispenser pad. I checked the the dispenser and the ice door chute doesn’t open fast enough buildup ice cubes behind, also the water dispenser pad is damaged. ; ordrng 1 W11045978 (shield) and 1 WPW10353552 (separator) and 2 WPW10353848 (pad)s"
Near San Luis Obispo, CA 93401
George
Job Details: 08/10/2020
WASHER WHIRLPOOL MVWB835DW0 Found washer not draining found electrical connector in drain pump replaced drain pump retested check out ok customer ok .complete no dents or dings cause by tech.
Near Los Angeles, CA 91342
Raymond
Job Details: 08/10/2020
WASHER WHIRLPOOL WFW6620HC0 "Upon arrival cx states unit has long wash times, time on wash also not accurate. This is all normal use and care, instructed cx on proper use and care, 7nit functions as designed."
Near Baywood-Los Osos, CA 93402
George
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Found refrigerator not cooling compressor exexively loud no full frost pattern need to replace compressor and evaporator ok to order parts.adress 1290.; ordrng 1 W10507884 (compressor) and 1 W11459354
Near Los Angeles, CA 91343
Raymond
Job Details: 08/10/2020
REFIRGERATOR WHIRLPOOL WRB322DMBW00 "Upon arrival cx states unit makes noise, tested and found damper control making excessive noise, cx also states she hears ticking noises, this is refrigerant noises. All sounds are normal. Informed cx she may hear different sealed system sounds due to recent sealed system work. Compressor is still breaking in. Unit functions as designed."
Near Los Angeles, CA 91326
Raymond
Job Details: 08/10/2020
REFRIGERATOR KITCHENAID KRFC704FBS02 "Upon arrival rc door gasket torn, needs gaskets.; ordrng 2 W10917312 (gasket-dor)s"
Near Ventura, CA 93003
Hector Zuleta
Job Details: 08/10/2020
FREEZER MAYTAG MFF2558VEB8 "Customer is concerned of of fresh food compartment freezing up all food also doors not closing properly. I checked the unit and I replaced the Jazz Board (WPW10503278) and Damper Control (WPW10196393), also I found fresh food compartment door gasket torn up. Ordered Door Gaskets and rescheduled.; ordrng 2 W11368721 (FRESH FOOD COMPARTMENT DOOR GASKET )s and 2 WP67003639 (closer)s"
Near Ventura, CA 93003
Hector Zuleta
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL KRFC302ESS02 Customer is concerned of refrigerator been noisy during operation and fresh food compartment doors been noisy too when open or close. Ordered parts and rescheduled.; ordrng 1 W10135097 (hinge-door) and 1 W10210891 (hinge-door) and 2 WP12028505AP (ref dr closer cam)s and 1 WPW10594329 (control)
Near Los Angeles, CA 91605
Raymond
Job Details: 08/10/2020
RANGE AMANA AGR4230BAW3 "Upon arrival unit oven would ignite and never turn off. Found thermostat permanently closed always sending voltage to ignitor. Replaced thermostat and tested, unit functions as designed."
Near Castaic, CA 91384
Raymond
Job Details: 08/10/2020
OVEN KITCHENAID KSGG700ESS1 "Upon arrival disassembled door and burner drawer, leveled door handles, reassembled, cx approved of function, did not need parts, was able to meet cx satisfaction without replacing any."
Near Grover Beach, CA 93433
George
Job Details: 08/10/2020
OVEN WHIRLPOOL WFG770H0FZ0 Installed parts still not functioning need to order module dis board ok to order.; ordrng 1 WPW10511278 (module-spk)
Near Oceano, CA 93445
George
Job Details: 08/10/2020
MICROWAVE WHIRLPOOL WOC54EC7AS00 calling customer to reschedule needed approval -board .
Near Los Banos, CA 93635
Kenneth
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WZC3115DW01 Installed filter drier and testdd unit. Unit is now working properly. Charged unit with 4.8 OZ of R134A refrigerant. Unit started cooling and frosting walls. ; ordrng 5 R134A (REFRIGERANT)s
Near Hanford, CA 93230
Enrique
Job Details: 08/10/2020
FREEZER WHIRLPOOL WRF767SDEM01 "Installed new parts , all functions tested normal at time of service , no leaks ."
Near Lemoore, CA 93245
Enrique
Job Details: 08/10/2020
WASHER WHIRLPOOL WTW8500DC5 "Customer concerns , washer displaying LF ERROR CODE = need new valve . ; ordrng 1 W11165546 (valve)"
Near Los Banos, CA 93635
Kenneth
Job Details: 08/10/2020
WASHER WHIRLPOOL WTW5000DW1 F8E1 error code. Ordrring new water valve. ; ordrng 1 W11210459 (Valve)
Near Los Banos, CA 93635
Kenneth
Job Details: 08/10/2020
DRYER MAYTAG MEDC215EW1 Not heat due to bad thermal fuse. Replaced thermal fuse with Pre-ID and tested unit. Unit is now working properly. Customer approrves functiob at this time.
Near Patterson, CA 95363
Kenneth
Job Details: 08/10/2020
WASHER WHIRLPOOL WTW8500DC0 Found jnit with faulry drain pump. 120 vokys. But not engaging. Ordering new drain pump. Rescheduled customer for wedneasay 8-12-20; ordrng 1 WPW10581874 (Pump)
Near Newman, CA 95360
Kenneth
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Foubd unit not making kce or disoensing water. Removed filter and installed bypass plug and tested. Unkt working properly. Informed custiner to get a new filter. Customer approrves function.
Near Bakersfield, CA 93312
Erick
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Install new parts on unit. Re-tested it and it passed all test with no failures. Job complete
Near Bakersfield, CA 93312
Erick
Job Details: 08/10/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 Installed new parts on unit. We tested it and all lights are now working with no errors. Job complete
Near Hanford, CA 93230
Enrique
Job Details: 08/10/2020
DRYER MAYTAG MGD5630HW1 "Customer concerns , dryer making loud noise . Found stripped blower wheel . ; ordrng 1 WP697772 (blower wheel)"
Near Bakersfield, CA 93312
Erick
Job Details: 08/10/2020
BUILT-IN M/W WHIRLPOOL KMBD104GSS01 "Cycled unit and found right side locking tab not secured causing rail to fail. Reinstalled and secured all locking tabs. Retested it and it passed all tests with no errors, while opening and closing. Job complete"
Near Bakersfield, CA 93312
Erick
Job Details: 08/10/2020
MICROWAVE KITCHEN AID KEMC378KSS04 Stall new parts on unit. And unit did not power on. Call tech line and found unit with failing forward. Confirmed with customer part is no longer available. Job complete
Near Covina, CA 91722
Stephen
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Not dispensing ice. Found auger motor just hums, solenoid sticking. Needs auger motor and solenoid.; rqstng P&A on 1 WP2152713 (SOLENOID ) and 1 WPW10317991 (MOTOR-AUGER)"
Near Hanford, CA 93230
Enrique
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer concerns , water dispenser dripping . Found dispenser pad not retracting . Need to replace pad and purge water line .; ordrng 1 WPW10353848 (pad)"
Near Tulare, CA 93274
Frank
Job Details: 08/10/2020
WASHER MAYTAG MVWB765FC3 Customer stated lid door broke on the left side lower corner and hears noise when wash Performed diagnostics Found left side lower corner crackedInstalled parts Running through diagnostics No noise Tested Passed Job completed
Near Baldwin Park, CA 91706
Stephen
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Ran diagnostics. Not making ice, dispenser not working. Found white, yellow, tan, red wires broken in FC door harness. Needs FC door. ; 1 LW10691266 (DOOR- FC SS) and 1 W10873791 (ICE MAKER )"
Near Hanford, CA 93230
Enrique
Job Details: 08/10/2020
REFRIGERATOR KITCHEN AID KRFC300ESS03 "Customer concerns , water dispenser leaking . I tested it , dispensed a cup of water , waited 10 minutes . No leaks . All work as designed ."
Near Turlock, CA 95382
Kenneth
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 Installed ice maker and fan scroll. Tested unit. Unit is now working properly. Customer approrves function ag this yime
Near Turlock, CA 95382
Kenneth
Job Details: 08/10/2020
WASHER WHIRLPOOL WTW7500GC2 Installed control and water valve. Tested unit. Unit is now eorking properly. Customer approrves function at this time.
Near Merced, CA 95348
Kenneth
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 Installed freezer light module and tested. Unit is nie eorking properly. Customer approves function
Near Chowchilla, CA 93610
Kenneth
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Freezimg left side. Ordrring evap fan harness will zip tie thermistor to evap. Ordering UI. Not responding properly to button presses. Unable to access diagnostics. ; ordrng 1 W11387386 (UI) and 1 W11087438 (Evap harness.)
Near Bakersfield, CA 93312
Erick
Job Details: 08/10/2020
DISHWASHER WHIRLPOOL WDT750SAHB0 Cycled unit and found unit with bad latch causing you not to advance and wash. Unit is getting power but not sending any power to the motor. Unit will need new latch in control; ordrng 1 W10861000 (detergent dispenser) and 1 W11305297 (cntrl-elec) and 1 WPW10653840 (door latch)
Near Bakersfield, CA 93312
Erick
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Install new parts on unit. Retested unit and unit passed all tests with no fault at the time of service. Job complete
Near Temple City, CA 91780
Juan
Job Details: 08/10/2020
OVEN WHIRLPOOL WOS51ES4ES01 "Unit’s cooling fan/blower is noisy, blower assembly needs to be replaced. MODEL/SERIAL # tag has been removed from the unit. Informed customer I am not allowed to work on the unit given the tag is missing. Called trade partners to report, but given is Saturday they were closed. Took picture of registration paperwork, showing a model and serial #. "
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 08/10/2020
RANGE WHIRLPOOL WFG505M0BS3 "Customer is concerned of oven bake not working. "
Near Bakersfield, CA 93309
Dane
Job Details: 08/10/2020
WASHER WHIRLPOOL MVWX655DW Found a loose connection at shifter . Secured connection and t step unit. Unit functions normal now
Near Bakersfield, CA 93304
Dane
Job Details: 08/10/2020
WASHER WHIRLPOOL WTW7500GC2 Found a loose connection and the drain pump cause if drain pump to stall. Secured and tested unit. Unit functions normal now
Near Visalia, CA 93291
Frank
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Customer stated no icePart # WPW10498976$ 100.00Labor 75.00 Total $ 175.00 Will be paid upon arrival Service fee paid by credit card ; ordrng 1 WPW10498976 (valve)
Near Bakersfield, CA 93313
Dane
Job Details: 08/10/2020
WASHER WHIRLPOOL WFW9470WW01 Unit needs tub job. Cx declined.
Near Visalia, CA 93292
Frank
Job Details: 08/10/2020
WASHER WHIRLPOOL WTW5000DW2 Customer state No at times only trickles except bulk cyclePerformed diagnostics Found inlet valve plugged Will order part; ordrng 1 W11210459 (valve)
Near Bakersfield, CA 93312
Erick
Job Details: 08/10/2020
WASHER MAYTAG MODEL Cycled unit and found unit with bad motor windings causing unit to fill and not spend. Unit will need new motor. Customer declined estimate to repair at the time of service. Job complete
Near Fresno, CA 93722
Irvin
Job Details: 08/10/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 The cover in the fresh food section is damaged. Screws are spent thru the cover. Have to brake the panel out. Installed evap motor need covers to finish a etc job. ; ordrng 4 12990518 (screw)s and 1 W10619220 (bracket R) and 1 W10619221 (bracket) and 1 W10754145 (cover) and 1 W10826118 (housing)
Near Glendora, CA 91740
Stephen
Job Details: 08/10/2020
WASHER WHIRLPOOL WTW4815EW1 "Pre- edit parr’s were returned 08/07. Picked up pump locally. Replaced drain pump. Ran diagnostics. Had f2e1, f9e1 error codes. Cleared error codes. Ran auto test cycle. Fills, agitates, drains, rinses, and spins properly. Instructed customer to use less detergent. Complete."
Near Los Banos, CA 93635
Kenneth
Job Details: 08/07/2020
DRYER WHIRLPOOL WED7000DW2 Found unit turning on but just sitting there. Bad thermal fuse. Checked venting and found venting good and clear. Replaced thermal fuse and tested. Unit is now working properly.
Near Los Angeles, CA 90049
Isidore
Job Details: 08/07/2020
OVEN KITCHENAID KODC304ESS00 "Removed oven from wall cavity , back panel for thermal fuse access, removed old upper thermostat and installed new upper thermostat W11034459, reinstalled back panel and oven. Test oven operation at approximately 350 degrees Fahrenheit, both lower and upper oven working at this time."
Near Riverside, CA 92506
Kevin
Job Details: 08/07/2020
WASHER WHIRLPOOL WFW85HEFC1 "Unit giving F3E1, I tested unit and found that customer was using 3 tide pods. I instructed customer that 3 pods can cause error code. Customer paid trip charge."
Near Calabasas, CA 91302
Danny
Job Details: 08/07/2020
RESIDENTIAL REFR KITCHEN AID KBSD608ESS01 Client is stating unit is not cooling properly Test freezer temp and unit is reaching 0f degrees Test fridge compartment and by the top shelve left side unit is reaching 34-37 degrees Advised client to rearrange food and not to block vent and rear shelves gaps to allow proper air flow Client is complaining about taste of water and advised him chemical flavor can come from the water supply and water line and manufacturer recommends copper Ice buckets and shelve need to be replace Customer denied for me to adjust his doors and bottom trim and order ice bucket and broken drawer He is going to exchange the unit and does not want unit to be repaired Called trade partners to document call Sr# 7728500770
Near Rialto, CA 92376
Kevin
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Removed and replaced RC door. Heated gasket to form. All tests good.
Near Riverside, CA 92506
Kevin
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KBSN608ESS01 "Seal is falling off deli bin causing temp issues in deli. I inspected door seal, seal is defective. Removed and replaced bin with seal. All tests good."
Near Azusa, CA 91702
Stephen
Job Details: 08/07/2020
DRYER - GAS WHIRLPOOL WGD4815EW1 "Recall on GJ. Squealing sound. Found support rollers seizing up, worn idler and belt. Replaced support rollers, belt, and idler pulley. Cleaned/ reconditioned shafts. Tumbling and heating properly at this time. Complete.; used 1 4392065 (REPAIR KIT) from stock"
Near Riverside, CA 92507
Kevin
Job Details: 08/07/2020
MICOWAVE WHIRLPOOL WMC30516HZ0 Unit not heating. I verified unit is not heating. This unit is unserviceable and no replacement parts are available. It’s a countertop microwave. I informed office to call whirlpool.
Near Modesto, CA 95351
Cruz
Job Details: 08/07/2020
DISHWASHER WHIRLPOOL KDPE234GPS "Fixed- found lose neutral wire at terminal block causing intermittent power to the appliance, cut and spiced and reconnected neutral wire tested unit in a normal cycle for 30 minutes, unit is now working as designed customer okayed repaired"
Near Gustine, CA 95322
Kenneth
Job Details: 08/07/2020
WASHER MAYTAG MVWB865GW0 LF error code. Faulty cold water. Not properly opening solenoid. Ordrring new water valve. Rescheduled customer for monday 8-10-20; ordrng 1 W11165546 (Valve)
Near Santa Clarita, CA 91354
Randy
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Compressor not in ;1 W10832994 (compressor)"
Near West Hollywood, CA 90046
John
Job Details: 08/07/2020
DRYER WHIRLPOOL WED5000DW2 "Replace the main thermostat, the thermal fuse had to be replaced also. The dryer tested good at this time. The dryers in the rear of the house."
Near Los Angeles, CA 91311
Randy
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Removed and replaced door and thimble. Door has damages. Reordering. ; ordrng 1 LW10599407 (dor-fip)
Near Los Angeles, CA 91342
Raymond
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Upon arrival cx states frost and ice is in freezer. Found humidity on mullion, this is causing water to drip into freezer. Also found frosting on door seals causing warm air leaks. Instructed cx on proper use and care. Unit functions as designed."
Near San Bernardino, CA 92407
Rod
Job Details: 08/07/2020
WASHER WHIRLPOOL WTW5000DW0 Wet clothes at nd of cycleConfirmed defective pump.... outage to pump with no obstruction. Won’t energize. Replaced pump with no leaks and as designed operation returning.The pump listed for this model shows a different configuration took the same pump as that model WTW5000DW2; used 1 W10876600 (PUMP-WATER) from stock
Near Riverside, CA 92503
Kevin
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ "Light in FC not coming on and gears on rails are broken not allowing door to close properly. Unit needs brackets, gears and light switch. Ordering parts. ; ordrng 1 W10348259 (bracket) and 1 W10348260 (bracket) and 1 WP12466115SP (light switch) and 1 WPW10474715 (gear) and 1 WPW10474716 (gear)"
Near Colton, CA 92324
Rod
Job Details: 08/07/2020
WASHER WHIRLPOOL WTW7500GC2 Won’t start but intermittently Confirmed.....Found lid lock circuit in control failure. Replaced machine control with no issues recurring and no leaks after calibrating.
Near Redlands, CA 92373
Rod
Job Details: 08/07/2020
RANGE WHIRLPOOL WFG525S0JZ0 Returned to replace ordered parts and as designed fit and finish returned1 W11026866 (panl-cntrl)
Near Riverside, CA 92506
Kevin
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KSRG25FKSS15 unit not making ice. I verified voltage to ice maker but ice maker not cycling. Found broken module on ice maker. Ordering ice maker. ; ordrng 1 2198597 (icemaker assy)
Near Glendora, CA 91741
Stephen
Job Details: 08/07/2020
RANGE - GAS AMANA AGG222VDW4 Tested oven. Heating properly at 350 f. Called tech line. SR # 7728503483. Unit is working properly as designed. Called safety department. SR # 7728482464. No problem found with unit. Smoke detector is too close to range. Range is close to wall on left side.Complete.
Near Fontana, CA 92337
Tyler
Job Details: 08/07/2020
WASHER WHIRLPOOL MVWB765FW4 Customer stated that the unit shut off on its own. Found error code for communication loss. Ordering interface and main control not in stock.; ordrng 1 W11135391 (console) and 1 W11429620 (ELEC CNTRL )
Near Covina, CA 91722
Stephen
Job Details: 08/07/2020
WASHER WHIRLPOOL WFW5620HW0 Unable to put into diagnostics. Control is locked. Control panel won’t unlock. Disconnected and reconnected UI. Still locked. Needs console. Called tech line. SR # 7728500025. ; ordrng 1 W11319991 (CONSOLE )
Near Los Angeles, CA 91326
Antonio
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL JS48PPDUDE01 Aligned door and checked damper operation. Reset control to 34 degrees. Freezer is set at -3 degrees f. Operates per mfg.’s specifications.
Near Calabasas, CA 91302
Danny
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KSSC42FKS01 Ref side is not cooling Found air return blocked with ice Defrost unit with steam gun Test unit and freezer is at 0f Advised client to allow 24hrs for unit to reach proper temp Possible doors were left open for long time causing an air leak and frisking up the air return Test unit and ref compartment is not getting air flow and started to cool
Near San Dimas, CA 91773
Stephen
Job Details: 08/07/2020
DRYER - GAS MAYTAG MGD6230HW0 Ran diagnostics. Found leaking past orifice when unit is off. Needs burner assembly.Out of stock at vendor. In stock locally.; ordrng 1 280119 (BURNER ASSEMBLY )
Near Los Angeles, CA 91304
Danny
Job Details: 08/07/2020
RANGE KITCHENAID KDRS483VSS04 F2e1 error code Replaced ui and control Reinstall unit and power up Test unit and all functions are working properly No error codes No floor or cabinet damage U it is now working properly
Near Simi Valley, CA 93065
Danny
Job Details: 08/07/2020
OVEN WHIRLPOOL WOS51EC0HS01 Sr#7728502586 . Unit display resume after unit reached temp and put food inside the oven If client doesn’t hit resume unit will shut off Sometimes the resume alert doesn’t come on Called techline they advised to have client set up to WiFi on the app and to download software upgrade and this issue should be taken care of Unit is heating and cycling properly Document call