Near Simi Valley, CA 93063
Aaron
Job Details: 11/28/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Unit water line in the freezer door is leaking when getting water at the dispenser, ordered water lines; ordrng 1 WPW10238091 (tube-water) and 1 WPW10386778 (tube-water)"
Near Santa Clarita, CA 91355
Billy J.
Job Details: 11/28/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Completly different complaint bill again cx stated entire fridge is freezing food cx has temp set to 39 I got 36 degrees with food oven hanging shelves blocking damper instructed cx of proper food location what to do and what not to do job complete
Near Thousand Oaks, CA 91360
Aaron
Job Details: 11/28/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Replaced the light bulb and switch in the freezer also the fresh food light module was flashing like a strobe light ordered the module and main board; ordrng 1 W11043011 (module) and 1 W11043763 (cntrl-elec)
Near Castaic, CA 91384
Billy J.
Job Details: 11/28/2018
DISHWASHER KITCHENAID KDTE254ESS1 W10902372 apon arrival removed and replaced sump motor retested job complete unit ran for 10 minutes no leaks dings or scratches
Near Westlake Village, CA 91362
Aaron
Job Details: 11/28/2018
REFRIGERATOR JENN-AIR JS42NXFXDE01 "Needs 8 call count checked operations unit is not cooling at all compressor and fan motors are running room temps in both sections, compressor is abnormally loud needs new compressor and explore to see if there are leaks and needs uv drier ordered parts going to need a 8 call count to do the repair right Called tech line Adrian SR#7723545070 ; ordrng 2 W10388653 (tube)s and 1 W10890886 (heater-pan) and 1 W11103181 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10427992 (evaporator)"
Near Barstow, CA 92311
Andrew
Job Details: 11/28/2018
WASHER MAYTAG MVWC565FW0 Inspected unit and found drive pulley backed out and pulley nut lose. Removed nut and applied loc tite. Reinstalled pulley nut and tested unit and it functions normally.
Near Fillmore, CA 93015
Aaron
Job Details: 11/28/2018
OVEN WHIRLPOOL WFG320M0BW2 "Burned out igniter has a crack in it , ordered new igniter; ordrng 1 W11176454 (IGNITER )"
Near Victorville, CA 92394
Andrew
Job Details: 11/28/2018
WASHER GE GTW485ASJ1WS Removed and replaced suspension rods. Tested unit and it functions fine.
Near Fillmore, CA 93015
Aaron
Job Details: 11/28/2018
REFRIGERATOR FRIGIDAIRE FFHB2750TD0 Replaced the control and ice maker tested ok at this time
Near Simi Valley, CA 93065
Aaron
Job Details: 11/28/2018
WASHER WHIRLPOOL WTW8540BW1 "Replaced the door lock asembly tested operates normal now , unit is working as designed"
Near Simi Valley, CA 93065
Aaron
Job Details: 11/28/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 "The key operations unit is working as designed , advised customer to in crease the hot water temp only 109 degrees Manufacture requires minimum 120° hot water customer needs have the builder turn off the hot water past 120° to get 120° at the Fossett and it takes forever for the water to get hot from their customer instruct customer at doesn’t understand there’s also by not having hot enough temperatures will not clean or sanitize the dishwasher as well unit drains good operate well advised to use a fresh tablets once a month also to help clean up the dishwasher"
Near Simi Valley, CA 93065
Aaron
Job Details: 11/28/2018
DRYER MAYTAG MGD6000XW1 Replaced the rollers and idler wheels tested ops normal now
Near Thousand Oaks, CA 91362
Aaron
Job Details: 11/28/2018
FREEZER WHIRLPOOL WRT541SZDW00 "Unit operating thermostat was sticking in the off position and not cycling on and off in a correct manner , replaced the thermostat tested ok at this time ops normal allow 24 to 48 hrs to get back to normal"
Near Thousand Oaks, CA 91361
Aaron
Job Details: 11/28/2018
FREEZER WHIRLPOOL WRS576FIDW01 "unit has a busted icemaker , , ice maker $89.87 tax 6.67 trip charge $115.00, labor 75.00 totaling 285.54 , mr declined to repair at this time collected trip $115.00 paid check"
Near Fillmore, CA 93015
Aaron
Job Details: 11/28/2018
MICROWAVE OVEN GE PEM31SF2SS Replaced the microwave door tested operating correct now
Near Simi Valley, CA 93065
Aaron
Job Details: 11/28/2018
DISHWASHER MAYTAG MDB8989SHZ0 Replaced the detergent dispenser tested ops normal now
Near Simi Valley, CA 93065
Aaron
Job Details: 11/28/2018
REFRIGERATOR WHIRLPOOL WRF757SDEH01 "Found nothing wrong with the refrigerator I suspect customer is hearing the unit intermittently cooling on high she said it usually lasts around 20 minutes and then goes away , advised her to read the user manual and look up the noise and sound that are listed in the trouble shooting guide operating ok And also let the customer know we will have to charge the next time we are out 115.00 for the trip charge , mrs Cox understood reported to partners team as well Lisa sr#7723448148"
Near Oakdale, CA 95361
William
Job Details: 11/27/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Removed doors, dividers, deli drawers, drawer rails, found deli drawer wire harness cut in half, replaced wire harness & support. tested deli drawer control functions, unit operating as designed."
Near Manteca, CA 95336
William
Job Details: 11/27/2018
MICROWAVE WHIRLPOOL WOC95EC0AS04 "Checked for codes, no code found, checked heating function of unit , unit heating ok, only hearing normal operating sounds. unit operating as designed ."
Near Manteca, CA 95336
William
Job Details: 11/27/2018
MICROWAVE KITCHENAID KOCE500ESS05 "reset unit checked cooking function, checked all conections, ordered parts for repair as per service matters info.; ordrng 1 W10217711 (inverter) and 1 W10915648 (cntrl-elec) and 1 W11098747 (magnetron)"
Near La Verne, CA 91750
Tyler
Job Details: 11/27/2018
DISHWASHER MAYTAG MDB4949SDZ0 Customer stated that the unit stopped mid cycle. Found unit will not drain and will not select drain cycle. Removed and replaced pump tested all works good at this time.
Near Salida, CA 95368
William
Job Details: 11/27/2018
DRYER MAYTAG MEDB835DW3 "dissembled dryer, installed dryer repair kits, unable to use belt, prdered belt for unit. ordered belt for unit.; ordrng 1 w11162091 (belt ), used 1 4392067 (DRYER REPAIR KIT) from stock"
Near La Verne, CA 91750
Tyler
Job Details: 11/27/2018
REFRIGERATOR KITCHENAID KFXS25RYMS4 Customer stated that ice maker stopped working. Found ice stuck under shut off arm. Fixed and tested all works good at this time.
Near Azusa, CA 91702
Tyler
Job Details: 11/27/2018
DISHWASHER MAYTAG MDB4949SDZ0 Customer stated that the dishwasher is not washing the dishes correctly. Found lower spray arm was not installed properly and not washing. Fixed and calibrated all works good at this time.
Near La Verne, CA 91750
Tyler
Job Details: 11/27/2018
WASHER MAYTAG MVWX655DW1 Ustimer stated that the unit is making noise when starting and stopping the cycle. Found gear case is slipping. Ordering gear case.; ordrng 1 W11035751 (gearcase)
Near Duarte, CA 91010
Tyler
Job Details: 11/27/2018
DISHWASHER KITCHENAID KDTE334GPS0 "Removed and replaced console, tested all works good at this time."
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRT318FMDM Customer stated that the back wall in the freezer. Unit is not going through defrost. Removed and replaced control box and harness tested all works good at this time.
Near Fontana, CA 92336
Tyler
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM00 Tightened handles all works good at this time.
Near San Dimas, CA 91773
Tyler
Job Details: 11/27/2018
REFRIGERATOR KITCHENAID KSC24C8EYY02 Customer stated that ice bin not staying in place and ice maker is not working. Found ice maker is stalling. Removed and replaced ice bin and ordering ice maker in stock.; ordrng 1 WPW10756907 (icemaker)
Near Claremont, CA 91711
Tyler
Job Details: 11/27/2018
DISHWASHER MAYTAG MDB4949SDZ0 Customer stated that the upper rack spray arm fell off. No damage reinstalled spray arm and calibrated all works good at this time.
Near Pomona, CA 91767
Tyler
Job Details: 11/27/2018
WASHER WHIRLPOOL WFW8740DW0 Customer stated that the unit keeps flashing error code. Found pressure system fault and over flow condition. Ordering pressure switch in stock.; ordrng 1 WPW10448876 (switch-wl)
Near Claremont, CA 91711
Tyler
Job Details: 11/27/2018
REFRIGERATOR KITCHENAID KSRB27FHSS02 Customer stated that the refer door is popping when open and close. Found closers are moving. Removed and replaced closers tested all works good at this time.
Near Glendora, CA 91740
Tyler
Job Details: 11/27/2018
MICROWAVE IKEA IBMS1455DS00 Customer stated that the cancel button is not working. Ordering user interface not stock; ordrng 1 W10770413 (cntrl-elec)
Near La Verne, CA 91750
Tyler
Job Details: 11/27/2018
OVEN KITCHENAID KODE507ESS02 Customer stated that the fan is noisy in the top oven. Ordering fan motor not in stock.; ordrng 1 W10819914 (fan-convct)
Near Claremont, CA 91711
Tyler
Job Details: 11/27/2018
WASHER MAYTAG MVWC416FW1 Customer stated that the unit is turning on by itself. Unit may have a possible valve seep. Removed and replaced main control and valve all works good at this time.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 11/27/2018
WASHER MAYTAG MVWX655DW Customer stated that unit will not start. Found unit in suds lock. Calibrated and tested all works good at this time.
Near La Verne, CA 91750
Tyler
Job Details: 11/27/2018
REFRIGERATOR KITCHENAID KFIS29PBMS03 Customer stated that the dispenser and ice maker is not working but will work for a day after power is reset. Ordering control board kit shows one in stock at coast.; ordrng 1 W10759802 (cntrl-elec)
Near San Bernardino, CA 92407
Tyler
Job Details: 11/27/2018
RANGE WHIRLPOOL WEG745H0FS0 Customer stated that the console paint is starting to chip. Unit still within 30 day cosmetic. Removed and replaced console tested all works good at this time.
Near Baldwin Park, CA 91706
Stephen
Job Details: 11/27/2018
WASHER WHIRLPOOL WTW5000DW1 "Ran diagnostics. Had f9e1, f7e6 error codes. Found pump just hums. Found pump impeller jammed. Unjammed pump. Not on single circuit. Advised to call electrician. Fills, agitates, drains, rinses,& spins properly. Ran calibration, auto test cycle. Complete."
Near La Puente, CA 91746
Stephen
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL GI5FSAXVY02 "Found display blank unless a button is pressed, fans, compressor not running. Found HV board not sending power to UI/ display board. Replaced HV control. Programmed control. Cleaned condenser. Unit is cooling properly at this time. Complete."
Near Baldwin Park, CA 91706
Stephen
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Found RC door too low, not closing properly. Needs 2 spacer washers.; ordrng 2 WP487576 (washer)s"
Near La Puente, CA 91744
Stephen
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ01 Replaced ice box/ ice maker harness.tested several times. Dispensing ice properly as this time. Will call customer later to verify ice is still dispensing.
Near Monterey Park, CA 91755
Stephen
Job Details: 11/27/2018
DRYER WHIRLPOOL WGD75HEFW0 "Replaced thermal cut off, hi- limit thermostat. Dryer is tumbling, heating properly at this time. Complete."
Near Covina, CA 91724
Stephen
Job Details: 11/27/2018
COMPACTOR KITCHENAID KTTS505EBL0 "Found compactor not fastened, not leveled properly. Compactor is working properly. Complete."
Near Monterey Park, CA 91754
Stephen
Job Details: 11/27/2018
MW OVEN COMBO KITCHENAID KEMC377KBL04 "Found buzzing, not heating. Found burnt diode, magnetron shorted. Needs magnetron, diode.; ordrng 1 W10245183 (magnetron) and 1 WPW10687786 (diode)"
Near Los Angeles, CA 91352
Raymond
Job Details: 11/27/2018
DISHWASHER MAYTAG MDB8979SFZ2 "Upon arrival unit would not drain. Inspected and found unit drain hose installed to garbage disposal and not air gap. Restriction in disposal unit drains fine. Instructed cx on proper use and care of unit, unit functions as designed."
Near Glendale, CA 91201
Raymond
Job Details: 11/27/2018
DISHWASHER KITCHENAID KDFE204EWH1 "Upon arrival unit would not drain. Inspected and found loose connection at drain pump. Secured connection and tested, unit functions as designed."
Near Burbank, CA 91505
Raymond
Job Details: 11/27/2018
DISHWASHER KITCHENAID KDTE204GPS0 "Upon arrival unit would not wash. Found bad motor. Replaced motor and tested, unit functions as designed."
Near Glendale, CA 91207
Raymond
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL GZ25FSRXYY7 "Upon arrival unit leaking from FC, found frozen drain tube. Defrosted drain tube and cleared all ice, repaired duck bill and tested, unit functions as designed."
Near Glendale, CA 91202
Raymond
Job Details: 11/27/2018
REFRIGERATOR KITCHENAID KDTM354DSS4 "Upon arrival spring for dispenser door popped off not allowing door to open and close properly. Secured spring and tested dispenser, unit functions as designed."
Near Los Angeles, CA 90068
Raymond
Job Details: 11/27/2018
WASHER WHIRLPOOL WFW92HEFC0 Upon arrival unit stacked. Unit had F1E1 error. Also door lock error. Unit needs ACU and latch; ordrng 1 WPW10443885 (door lock)
Near Santa Clarita, CA 91351
Raymond
Job Details: 11/27/2018
DISHWASHER WHIRLPOOL WDF330PAHS1 "Upon arrival cx stated unit not drying. Found 71 code. Contacted Tebor SR 7723534790 and discussed, this is most likely caused by the prior pump failure, where the control disabled heater due to lack of circulation. Put unit in auto test mode and instructed cx to let run till complete, then test the cycle"
Near Los Angeles, CA 90041
Raymond
Job Details: 11/27/2018
BUILT-IN M/W JENN-AIR JMDFS24GS00 Upon arrival unit would not heat. Tested and found bad high voltage components; ordrng 1 W10278022 (magnetron) and 1 W11199531 (CAPACITOR) and 1 W11199548 (TRANSFORMER)
Near Ridgecrest, CA 93555
Patrick
Job Details: 11/27/2018
RANGE AMANA AGR6603SFW1 Cleaned up broken glass and replaced with a new glass. Tested unit. All ops checked good
Near Lancaster, CA 93535
Patrick
Job Details: 11/27/2018
WASHER ROPER RTW4640YQ1 Customer having issues with the spin. Checked the unit out and no error codes stored. All ops seemed to work in test mode. Unplugged and secured all connections to control. One of the molex had a loose connection. Tested unit again and all ops still good
Near Palmdale, CA 93551
Patrick
Job Details: 11/27/2018
RANGE WHIRLPOOL WFG515S0ES0 Removed and replaced harness. Tested unit all ops checked good
Near Bakersfield, CA 93308
Patrick
Job Details: 11/27/2018
DRYER ROPER RGD4516FW Customer having a noise issues during ops. Noise coming is coming from the rollers. Their physically bad. Needs new kit. Removed and replaced kit. Tested unit. All ops checked good ; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Tehachapi, CA 93561
Patrick
Job Details: 11/27/2018
MICROWAVE KITCHENAID KMBP100ESS01 Found microwave door not opening and closing properly. Makes a pop noise. ChFound did out door and found screw loose causing issues on left side hinge. Tightened and secured. Customer concerned now with how far the door comes down. Explained to customer that it was how it’s designed and I couldn’t change it
Near Tehachapi, CA 93561
Patrick
Job Details: 11/27/2018
WASHER WHIRLPOOL WTW7300DW1 Found the customer still heard noise and it’s noise that’s normal coming from the back. Unit is working as designed.
Near Palmdale, CA 93552
Patrick
Job Details: 11/27/2018
DRYER WHIRLPOOL WGD94HEXW0 Found the unit making noise while in ops. Heard the noise. It’s coming from the pully. Removed and replaced pully from kit. Tested unit. All ops checked good ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Palmdale, CA 93551
Patrick
Job Details: 11/27/2018
RANGE JENN-AIR JGS8860BDP18 Customer states that the unit is having issues with oven not working properly. Unable to bake properly. Tested unit out and found oven bake op not always working. Loose connections to the ignitor causing intermittent ops. Reconnected and secured. Tested unit. All ops checked good
Near Lancaster, CA 93536
Patrick
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL GI5FVAXVB00 Checked the unit out do to no cool situation. Running temps when I got there weren’t bad in the fridge. A little high in the freezer. Full frost pattern. Went into test mode and checked thermistors and freezer temp reads high. Went back into regular running ops and the start device would not come back on. Compressor was running fine right before entering test mode. Need to order start device ; ordrng 1 WPW10197428 (start relay) and 1 WPW10662129 (capacitor)
Near Palmdale, CA 93551
Patrick
Job Details: 11/27/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00 Removed and replaced cover. Tested unit all ops checked good
Near Los Angeles, CA 91331
Mitch
Job Details: 11/27/2018
WASHER MAYTAG MVWX655DW1 Upon arrival I removed and replaced washplate and screw. After installing parts I tested unit unit is no longer making noise in cycle unit is functioning normal at this time of service.
Near Los Angeles, CA 91344
Mitch
Job Details: 11/27/2018
OVEN KITCHENAID KSGG700ESS1 Upon arrival I I pulled unit out and tested again sounds like unit has bad regulator removed and replaced regulator tested unit again and unit is still igniting then turns off. I removed back panel to access spark module. And found compositor on spark module control was broken off causing the problem. I removed and replaced spark module control and tested unit. Unit is now igniting and is staying lit unit is functioning normal at this time of of service.
Near Bakersfield, CA 93305
Patrick
Job Details: 11/27/2018
OVEN KITCHENAID KDRS467VSS00 Found the unit making fan noise for this customer unable to duplicate but saw the broken fan blade that caused it needs new fan kit. Also issues with the burners. Middle front fails to light and when it does it just clicks all other burners. Needs spark module ; ordrng 1 W10794022 (motor-fan) and 1 WP71002749 (module-spk)
Near Los Angeles, CA 91411
Mitch
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRT518SZFG00 Upon arrival I removed back panel to access evap fan motor. I removed and replaced evap fan. Reinstalled panel and tested unit unit is now cooling and is functioning normal at this time of of service.
Near Los Angeles, CA 91345
Mitch
Job Details: 11/27/2018
WASHER WHIRLPOOL WFW70HEBW1 "Upon arrival customer stated unit has not power unit is locked and when unit is plugged in unit pump turns on humming but not draining. Took top panel off to access door lock unlocked door. Plugged unit in and pump started and was just humming but not draining and controls did not turn on.(as per R1, found shorted pressure switch), Unit is needing new pressure switch, control and pump. ; ordrng 1 WPW10391443 (pump-water), 100.62, 1 WPW10635629 (panel-cntl), 477.10, 1 WPW10635843 (cntrl-elec), 189.56"
Near Santa Clarita, CA 91321
Mitch
Job Details: 11/27/2018
STOVE WHIRLPOOL WFG975H0HZ0 I removed back panel to access light assembly. I removed and replaced light assembly. After replacing parts I tested unit and unit light is now working. Unit is functioning normal at this time of service.
Near Los Angeles, CA 91307
Mitch
Job Details: 11/27/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Upon arrival customer stated unit is not heating. Tested unit in diagnostics mode unit coded F7E1. I tested unit in normal cycle and unit heating element is not turning on. Used amp probe around blue red wire and did not get any amp draw unit has bad element. Ordering heating element. ; ordrng 1 W10518394 (heater)
Near Los Angeles, CA 91367
Mitch
Job Details: 11/27/2018
HOOD KITCHENAID KVWB400DSS2 Per techline cabinet to hood is not replaceable techline transferred me to trade care to document per trade care sending unit to product exchange Tech line file 7723529441 trade care file 7723487586
Near Los Angeles, CA 91335
Mitch
Job Details: 11/27/2018
WASHER MAYTAG MVWX655DW1 Upon arrival customer stated unit is not powering on and pump is just running. Plugged unit in and pump is running and unit is not powering on. Pressed and helped start button to clear control and control would not clear unit has bad control. I unplugged unit and removed and replaced control tested unit unit is now powering on unit is filling agitating draining and spinning unit is functioning or all at this time of service.
Near Los Angeles, CA 91367
Mitch
Job Details: 11/27/2018
M/W OTR WHIRLPOOL WMH32519HZ1 Uponnarrival customer stated unit is giving error door open while door is closed. Teste unit and found unit is giving code. Unit has bad microswitches I tried to removed and replace switches but ended up breaking interlock unit is needing new interlocks and switches assembly. ; ordrng 1 W11182140 (INTERLOCK ) and 1 W11182141 (INTERLOCK LOWER)
Near Santa Clarita, CA 91355
Michael
Job Details: 11/27/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cx states poor washing performance, still left on dishes.7-1 no heat/ disabled by cntrl 4-3 wash motor not running.Unit fills and rinses. And drains but no heat from element.Verified element is good and pulled amp reading. Diagnostics cleared faults and heater now ops. All ops are normal now. "
Near Los Angeles, CA 91326
Michael
Job Details: 11/27/2018
WASHER MAYTAG MVWB765FW0 "Cx states clothing is tangled under agitator. Found beef skirt wrapped around agitator. Removed agitator and removed sheet. notice agitator was bent, causing for an opening for that the clothing can get right into and get stuck. removed and replace the agitator from stock. Clear faults, Ran a test, No damage observed. Ran auto service test and passed with no issues. used 1 W11161960 (AGITATOR) from stock."
Near Los Angeles, CA 91343
Mitch
Job Details: 11/27/2018
DISHWASHER WHIRLPOOL WDF330PAHS2 Upon arrival customer stated unit is not washing. Tested unit in diagnost mode unit coded F1E2 control fault. Unit has bad control ordering control. ; ordrng 1 W11087226 (cntrl-elec)
Near Los Angeles, CA 91326
Michael
Job Details: 11/27/2018
REFRIGERATOR KITCHENAID KSSS36QTX03 Removed control and replaced with new. Rebooted unit and now ops as intended.
Near Los Angeles, CA 91344
Mitch
Job Details: 11/27/2018
WASHER MAYTAG MVWB835DW3 Upon arrival customer stated unit is not filling with enough water. tested unit in diagnostic mode unit would not go into diagnostics mode I tried 4 time and unit would not go into diagnostics mode. Tested in normal cycle and unit is dripping water into unit has bad water valve and control bored ordering control and valve. ; ordrng 1 W11165546 (VALVE) and 1 W11170706 (CONTROL )
Near Los Angeles, CA 91325
Michael
Job Details: 11/27/2018
MICROWAVE JENN-AIR JMW3430DS00 Cx states UI is unresponsive.UI lights up but does not respond to touch.Killed power and removed top control. Installed new UI control. Rebooted unit. Tested microwave functions and lower oven functions and all ops are normal at this time. Job complete
Near Los Angeles, CA 91331
Michael
Job Details: 11/27/2018
WASHER MAYTAG WTW8040DW0 Cx states unit stopped working and no lights were showing on UI. Also states white residue on clothing.Cx unplugged unit to reboot and unit now does nothing. Verified 120v at outletF0e3- over loadF8E1- long fillF2e1-UI stuck buttonF0e3- over load Removed and replaced control. Rebooted unit. Ran calibration. Ran auto service test and passed with no issues. Unit ops as intended job complete
Near Los Angeles, CA 91331
Michael
Job Details: 11/27/2018
WASHER MAYTAG MVWX655DW1 Cx states unit will flash sensing but will not start wash cycle.Ran diagnostics and found F7E6-motor faultF8E1- no fill long fillF0E5- off bal load Learned faults and ran gentle agitation with no issues.Control lost power. Replaced control and lid latch per service pointer.Removed and replaced actuator due to slow operation. Ran auto service test with no issues. Job complete
Near Los Angeles, CA 91331
Michael
Job Details: 11/27/2018
DRYER MAYTAG MGDX655DW2 Cx states unit ops but takes a really long time to dry clothing.Found unit with wrinkle dare on. Instructed cx on how wrinkle control operates. Turned cycle off. Ran unit and unit ops as intended with no issues. Cx now understand sand was shown use and care guide via mfg website. Unit ops as intended job complete
Near Perris, CA 92571
Kevin
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Unit not cooling in both compartments. Tested unit and found that sealed system has a Freon leak coming from discharge tube and has damaged compressor. Unit needs compressor and discharge tube. Removed and replaced compressor and discharge tube. Vacuumed system down and charged with 5.0oz of Freon. Tested unit. All tests good. ; used 1 134A (134A 5.0 OZ), and 1 AF1200 (TUBE EXTENSION) from stock"
Near Nuevo, CA 92567
Kevin
Job Details: 11/27/2018
REFIRGERATOR WHIRLPOOL WRS325SDHZ00 Crisper drawers are hard to open. I found that there was no grease on tracks from factory. I applied clear grease designed for crisper tracks. Tested unit. All tests good.
Near Moreno Valley, CA 92551
Kevin
Job Details: 11/27/2018
REFIRGERATOR WHIRLPOOL WRS325FDAB06 "Led lights out in both compartments. I found shorted led module in freezer that has damaged main led module in RC. Unit needs both led modules. Customer also wanted a new crisper drawer, I informed customer drawers and shelving is not covered by concession. Removed and replaced led modules in both RC and FC. Tested unit. All tests good."
Near Los Angeles, CA 91342
Michael
Job Details: 11/27/2018
OVEN IKEA IBS550PWS01 Cx states left knob is broken.Tech was not able to remove unit due to being glued in to the wall.
Near Moreno Valley, CA 92557
Kevin
Job Details: 11/27/2018
FREEZER WHIRLPOOL WZF79R20DW03 Unit not cooling. I removed back panel and found that the start device was not attached to compressor from factory. I put start device on and tested unit. All tests good.
Near Riverside, CA 92509
Kevin
Job Details: 11/27/2018
WASHER WHIRLPOOL WTW8000BW0 Lid not closing causing door lock not to engage. I found that the left side hinge spring broke and is causing lid not to close properly. I removed and replaced left side hinge spring and hinges. Tested unit. All tests good. Used 2 wp8563964 and 1 wpw10305277
Near Riverside, CA 92508
Kevin
Job Details: 11/27/2018
WASHER WHIRLPOOL WTW4816FW2 Customer stated unit stopped mid spin cycle and spin light was flashing. I instructed customer it is normal operation when the load is off balance. I instructed customer on how to reset and gave tips for off balance loads. All tests normal.
Near Riverside, CA 92509
Kevin
Job Details: 11/27/2018
WASHER MAYTAG MVWB765FW2 Gearcase making loud knocking noise during agitation. Tried to remove rotor bolt and the bolt stripped out. Unit will need gearcase and parts in between to repair unit. Ordering parts. ; ordrng 1 W10754448 (clutch) and 1 W10811956 (GEARCASE) and 6 W11027980 (screw)s and 1 W11195971 (STATOR) and 1 W11260238 (ROTOR)
Near Nuevo, CA 92567
Kevin
Job Details: 11/27/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated unit was leaving water after cycle and not drying. Removed and replaced drain pump. Tested unit all tests normal. Also gave customer tips to improve dry cycle.
Near Moreno Valley, CA 92555
Kevin
Job Details: 11/27/2018
OVEN WHIRLPOOL WFG550S0HZ0 Customer said that the unit is not responsive and had caught fire. I took console apart and found that the user interface membrane had caught fire and damaged console with heat. Unit needs main control and console. Removed and replaced console and main control. Tested unit. All tests good.
Near Moreno Valley, CA 92555
Kevin
Job Details: 11/27/2018
DRYER AMANA NGD4655EW2 Unit not starting. I tested unit and found customers wall outlet is starting to go bad causing unit to turn off and not start. Dryer tests good. Instruct customer to have wall outlet replaced.
Near Merced, CA 95341
Kenneth
Job Details: 11/27/2018
DRYER WHIRLPOOL NED4655EW1 Customer concerned about timer. Customer concerned with timer not advancing. Tested both time cycle and automatic dry and fund timer advancing properly. Informed customer of how timer works on both time and auto dry. Customer approves no dents dings or blemishes on or around unit caused by technician
Near Merced, CA 95341
Kenneth
Job Details: 11/27/2018
DRYER MAYTAG MEDC215EW1 Found unit with poor drying. Dryer needs to be ran multiple times to dry clothes. Found unit with a clogged house. Informed customer that house venting is clogged and she needs to have a vent cleaning. Unit is working properly. no dents dings or blemishes on a r around unit caused by technician.
Near Atwater, CA 95301
Kenneth
Job Details: 11/27/2018
OVEN WHIRLPOOL WEC310S0FB0 Found unit with a bad control panel. Not t allowing unit to work. Ordering new control panel.; ordrng 1 W10893944 (panl-cntrl)
Near Merced, CA 95340
Kenneth
Job Details: 11/27/2018
DRYER WHIRLPOOL WED4815EW1 Installed thermal cutoff and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on r around unitncaused by technician. Checked venting for customer and found it clogged. Customer said they will clear air vent before further use. Informed customer that if problem happens again and it’s due to a clogged vent financial responsibility may be put on them.
Near Livingston, CA 95334
Kenneth
Job Details: 11/27/2018
WASHER MAYTAG MVWC565FW0 Found unit not starting due to start button stuck down. Will not come back up. Ordering new control board; ordrng 1 W11116594 (cntrl-elec)
Near Livingston, CA 95334
Kenneth
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found unit with damaged handles. All handles on unit are damaged. And freezer handle will not stay mounted due to missing mounting screw; ordrng 2 W11045125 (handle)s and 2 W11045129 (handle)s
Near Merced, CA 95340
Kenneth
Job Details: 11/27/2018
DISHWASHER KITCHENAID KDTM354DSS5 Found unit not washing properly. Soap remaining at bottom of tub. Found dishwasher not filling with water due to water turned off. Customer had new sink installed and plumber turned off water supply and never turned it back on. Tested unit and all functions tested normal. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.