Near Los Angeles, CA 91042
Bryan Dunn-Wilson
Job Details:
11/08/2018
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Removed and replaced evap motor. Ensured proper placement of thermistor. Unit is now cooling and functioning as designed. No dents dings or scratches caused by tech.
Near Pasadena, CA 91107
Bryan Dunn-Wilson
Job Details:
11/08/2018
WASHER WHIRLPOOL WFW9050XW00
Cx states she noticed a small tear on her bellow.
Near Fresno, CA 93720
Chris
Job Details:
11/08/2018
REFRIGERATOR KITCHENAID KRFC704FSS00
Customers states icemaker is not working. Found icemaker motor not rotating therefore not dispensing ice. Removed and replaced ice maker tested for proper function everything checked out good.
Near Pasadena, CA 91107
Bryan Dunn-Wilson
Job Details:
11/08/2018
REFRIGERATOR KITCHENAID KRFC704FSS00
Removed and replaced door. Transferred over the dispenser and chute. Ice maker, Gasket and rail. No dents dings or scratches caused by tech. Explained to cx that she would have to call kitchen aid for there is no adjustment for levleness of doors.
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details:
11/08/2018
DRYER MAYTAG MGDB835DW3
Cx states unit is taking to long to dry clothes. Ran diagnostics got no error codes. Ran unit and check temps from air return and got 151. informed cx that unit is functioning as designed and to add time if clothes are not dry.
Near Clovis, CA 93619
Chris
Job Details:
11/08/2018
REFRIGERATOR FRIGIDAIRE LGHB2867PFGA
Customer states the ice dispenser is not dispensing ice. I found ice auger motor to be seized up also the dispenser module is defective not closing like it should. Ordering parts listed will return on next Wednesday; ordrng 1 241816602 (motor-auger) and 1 242093501 (housing) and 1 242270102 (module) and 1 5303918784 (air handler housin) and 1 5303918810 (THERMOSTAT )
Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details:
11/08/2018
WASHER KITCHENAID KDTE254ESS3
Removed And replaced both the adjusters unit is now functioning as designed. No dents dings or scratches caused by tech. Cx approves repair.
Near Santa Clarita, CA 91350
Billy J.
Job Details:
11/08/2018
MICROHOOD WHIRLPOOL WMC50522HZ0
Upon arrival cx stated door was dented, referring cx back to whilpool
Near Santa Clarita, CA 91350
Billy J.
Job Details:
11/08/2018
WASHER MAYTAG MVWX655DW
Upon arrival cx stated unit made load knocking noise found washplate was stripped removed and replaced retested job complete
Near Santa Clarita, CA 91387
Billy J.
Job Details:
11/08/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM13
Upon arrival cx states unit not making ice I checked unit for error codes and had icemaker error removed and replaced icemaker retested job complete
Near Santa Clarita, CA 91321
Billy J.
Job Details:
11/08/2018
REFRIGERATOR WHIRLPOOL KBFN502ESS01
Upon arrival, cx stated right refrigerator door not closing properly found hindge so loose it was about to pop off was not engaging spring. Tightened and resecured, job complete
Near Simi Valley, CA 93065
Aaron
Job Details:
11/08/2018
WASHER WHIRLPOOL WTW8040DW3
"Unit cold water valve was not opening but it was energized , pulled water lines off filters were cleared. replaced valve retested operations normal now advised to use affresh monthly and way less soap operating correct now"
Near Moorpark, CA 93021
Aaron
Job Details:
11/08/2018
REFRIGERATOR WHIRLPOOL KSSC48QTS03
"unit is not responding to anything unit says it’s on but not running called tech line and we tried to reset the unit, main board is bad"
Near Simi Valley, CA 93063
Aaron
Job Details:
11/08/2018
REFIRGERATOR KITCHEN AID KFXS25RYMS4
"Checked operations found the fresh food section at 38°F the freezer section was at 0°F unit is cooling correctly as for the water the unit is barely trickling water out at the dispenser, removed water filter and installed bypass it was still very slow checked in the back unit is good as far as water pressure changed out water valve inside retested unit still slow water remove the water filter put in bypass again unit water level is increased greatly back to normal so unit water valve was energized but not allowing correct water flow and the water filter was clogged, repaired the water valve, customer is going to replace filter. operations normal at this time after filter is replaced ; used 1 W10349187 (WATER VALVE ) from stock"
Near Moorpark, CA 93021
Aaron
Job Details:
11/08/2018
DRYER ROPER RGD4516FW0
"Unit was dead and not responding. Unit had a blown thermal fuse and needed rollers and idler assembly , replaced all parts tested ops normal now ; used 1 4392065 (DRYER REPAIR KIT) and 1 WP3392519 (THERMAL FUSE) from stock"
Near Thousand Oaks, CA 91362
Aaron
Job Details:
11/08/2018
REFRIGERATOR KITCHENAID KRSC503ESS00
"Replaced the fresh food thermistor and fan scroll assembly, tested unit operating ok at this time"
Near Victorville, CA 92394
Cesar
Job Details:
11/08/2018
DRYER WHIRLPOOL WGD8000DW3
Found failed user interface speaker on it is blown and UI does not respond to touch every time have to make multiple attempts at cycle selection; ordrng 1 W11133029 (UI)
Near Hesperia, CA 92344
Cesar
Job Details:
11/08/2018
REFIRGERATOR KITCHENAID KSSP42QKS00
Found fresh food temp at 55 and freezer a 33 at top and 15 at bottom tested unit found evap fan motor not running removed evap cover to check voltage to motor found wire shorted and no voltage to motor and control now damaged connector on wire can be repaired; ordrng 1 8201589 (fan motor) and 1 W10823805 (cntrl-elec)
Near La Crescenta-Montrose, CA 91020
Bryan Dunn-Wilson
Job Details:
11/08/2018
REFRIGERATOR KITCHENAID KRSF505ESS00
Removed and replaced inlet valve. Unit would still jot cycle and fill. Was receiving a 23 in cycle test. Removed kick plate and found broken wires on harness. Ordering door; ordrng 1 LW10755650 (dor-fip)
Near Pasadena, CA 91103
Bryan Dunn-Wilson
Job Details:
11/08/2018
DRYER WHIRLPOOL WGD8300SW2
Cx stated that the unit wasnt. Inspected unit. Found no power to ignitor. Found unit needs a new thermal fuse. Ordering ignitor Incase it’s needed; ordrng 1 26000279311 (ignitor) and 1 WP3392519 (fuse-thrml)
Near Pasadena, CA 91107
Bryan Dunn-Wilson
Job Details:
11/08/2018
REFIRGERATOR KITCHENAID KUBR204ESB00
Upon arrival this time no fans are running and compressor isn’t running called and spoke with tech line walked through diagnostics with them we found that the control needed to be replaced. Ordering control ; ordrng 1 W10807595 (cntrl-elec)
Near Monrovia, CA 91016
Bryan Dunn-Wilson
Job Details:
11/08/2018
DISHWASHER WHIRLPOOL KUDS35FX554
Cx states the adjusters broke on both sides of upper rack. Upon removing rack found both tracks are severely bent due to rack just not sitting properly. Ordering track; ordrng 1 WPW10195623 (track)
Near Stevenson Ranch, CA 91381
Billy J.
Job Details:
11/08/2018
MICROWAVE WHIRLPOOL WOC54EC7AS01
Upon arrival removed and replaced inverter and appliance manager board when retested unit was turning on by its self unit would open door and u.i would state door is open but microwave would not shut off, reordering appliance manager board.
Near Simi Valley, CA 93065
Aaron
Job Details:
11/08/2018
RANGE WHIRLPOOL WEG730H0DS0
Could not pull the unit out due to too short a gas line. customer needs to have a longer gas line installed for me to be able to pull the unit out and service the cooling fan and replace.
Near Escalon, CA 95320
William
Job Details:
11/07/2018
REFRIGERATOR WHIRLPOOL GS6NBEXRS00
"replaced water line, cycled ice maker, checked for leaks, tested ok"
Near Oakdale, CA 95361
William
Job Details:
11/07/2018
OVEN JENN-AIR JJW3830DB01
"found error code F2E1, replaced control panel, setup new panel with correct model & clock display, tested bake cycle,"
Near Oakdale, CA 95361
William
Job Details:
11/07/2018
WASHER WHIRLPOOL WFW85HEFC1
instructed cx door on washer not designed to be reversible.
Near Oakdale, CA 95361
William
Job Details:
11/07/2018
DRYER WHIRLPOOL LER7648PQ0
"Replaced heater element, ran test cycle, tested ok, instructed cx to get house dryer vent checked"
Near Modesto, CA 95355
William
Job Details:
11/07/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14
"found cap tub inside dryer pushed through dryer fine filter, see pic, replaced filter dryer, installed access port on compresser processed tub, recharged unit, unit cooling at this time; used 1 CD8404, and 1 W10143759 (DRIER (SERVICE)) from stock"
Near Modesto, CA 95356
William
Job Details:
11/07/2018
DRYER WHIRLPOOL WED4815EW1
"found dryer vent backing up debris, causing noise, instructed cx to have dryer vent in home serviced. Unit operating as designed."
Near Tracy, CA 95376
William
Job Details:
11/07/2018
REFIRGERATOR WHIRLPOOL WRS571CIDM02
"Replaced ice bucket & coupling, found same issues with crushed ice, coupling won’t stay engaged when dispensing ice (auger in bucket slips when rotating). moved spacer pt WP2212370, below mounting plate, reassembled auger assembly, unit dispensing ice as designed"
Near Fontana, CA 92335
Tyler
Job Details:
11/07/2018
WASHER WHIRLPOOL WFW92HEFC0
"Customer stated that the unit was not draining and had error code. Found long drain, water pressure and no water error codes. Cycle tested unit and found unit is draining as designed. Removed and replaced pressure switch. Tested all works good at this time."
Near Claremont, CA 91711
Tyler
Job Details:
11/07/2018
DISHWASHER IKEA IUD8500BX1
Removed and replaced drain pump. Tested all works good at this time.
Near Duarte, CA 91010
Tyler
Job Details:
11/07/2018
OVEN WHIRLPOOL CWG3100AAB
Customer still said that unit has a error code for the temp sensor. Removed and replaced temp sensor. Preheated oven to 350 and checked no error codes at this time.
Near Upland, CA 91784
Tyler
Job Details:
11/07/2018
REFRIGERATOR WHIRLPOOL WRF560SMYW02
Customer stated door is moving and door seal is ripped. Found hinge slot inside bottom of door is moving and door is bouncing when shut. Removed and replaced door tested all works good at this time.
Near Rialto, CA 92376
Tyler
Job Details:
11/07/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM00
Customer stated that the ice maker is not dispensing ice. Found auger motor is not turning. Removed and replaced motor. Tested all works good at this time.
Near San Gabriel, CA 91775
Stephen
Job Details:
11/07/2018
REFRIGERATOR JENN-AIR JSC24C8EAM00
SR 7723373611. Called tech line. Data logger readings were not given to tech- line. Ran diagnostics. Found condenser completely plugged. Cleaned condenser. Instructed customer to clean condenser 3-4 times yearly. Advised to allow 24 hours for temps to stabilize. Unit is cooling properly at this time. Complete.
Near Rosemead, CA 91770
Stephen
Job Details:
11/07/2018
WASHER MAYTAG MVWB835DW3
"Replaced gear case, screw, wash plate.( had to break off wash plate ) Ran diagnostics. No error codes. Ran calibration, auto test cycle. Drain hose came off drain connector ( cabinet ). Reinstalled drain hose. Fills, agitates, drains, rinses & spins properly. Complete."
Near Los Angeles, CA 91316
Raymond
Job Details:
11/07/2018
REFRIGERATOR KITCHENAID KRSC503ESS00
"Installed door and tested. Unit in defrost, unit needs to regulate to temp before ice production."
Near Oakdale, CA 95361
William
Job Details:
11/07/2018
DRYER WHIRLPOOL WGD85HEFC1
"found dryer door handle loose, removed outer door cover found broken on inside mountings, ordered dryer door assembly; ordrng 1 W11168739 (dryer door)"
Near Oakdale, CA 95361
William
Job Details:
11/07/2018
REFRIGERATOR KITCHENAID KRMF706ESS01
"replaced led brd & deli control brd, with deli control plugged in units lights & door switches stop functioning, ordered deli wire harness for unit; ordrng 1 W11170612 (harness)"
Near Glendale, CA 91202
Raymond
Job Details:
11/07/2018
MICROWAVE KITCHENAID KBHS109SSS05
"Replaced shaft and tested, unit functions as designed. "
Near Burbank, CA 91506
Raymond
Job Details:
11/07/2018
REFIRGERATOR WHIRLPOOL WRS588FIHZ00
"Upon arrival diffuser making loud noise when opening and closing, and unit freezing items. Found cx has large objects blocking diffuser. Replaced diffuser and instructed cx on use and care mainly on proper air flow and loading techniques. Unit functions as designed."
Near Burbank, CA 91502
Raymond
Job Details:
11/07/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
"Replaced water valve. Also noticed cx had RO system installed and using filter, instructed cx this was not needed. Unit functions as designed."
Near California City, CA 93505
Patrick
Job Details:
11/07/2018
REFRIGERATOR WHIRLPOOL WSF26C3EXY01
Removed and replaced grille. Tested unit. All operations checked good
Near Edwards, CA 93523
Patrick
Job Details:
11/07/2018
OVEN WHIRLPOOL WFG505M0BW2
Removed and replaced control. Tested unit. All operations good
Near Pomona, CA 91767
Tyler
Job Details:
11/07/2018
DRYER MAYTAG MGD3500FW0
removed and replaced main control still not power to igniter. Called tech line found broken wire in harness. Ordering harness File 7723373718; ordrng 1 W10801124 (harns-wire)
Near Palmdale, CA 93551
Patrick
Job Details:
11/07/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Found the unit having issues with the door not closing properly. Dent on left door. Needs the plastic square. Installed and realigned the door. Dispenser not working. Found loose connection at the ui. Unplugged and reinstalled made sure they were set properly. Tested unit all opertions checked good
Near Llano, CA 93544
Patrick
Job Details:
11/07/2018
REFRIGERATOR WHIRLPOOL JFC2089HEP3
"Removed and replaced compressor and gasket. Vacuumed and recharged unit. Tested unit all ops checked good. Reformed new gasket ; used 1 CD8404, and 1 FREON R134 (5.25 OZ ) from stock"
Near La Verne, CA 91750
Tyler
Job Details:
11/07/2018
WASHER WHIRLPOOL MVWB965HC0
Customer stated that the unit leaking from the front left. Found dispenser is leaking and also the gear case is leaking oil; ordrng 1 W10006491 (gearcase) and 1 W10749750 (dispenser)
Near Palmdale, CA 93552
Patrick
Job Details:
11/07/2018
OVEN WHIRLPOOL WFG525S0HV0
Removed and replaced control tested unit. All ops checked good
Near Rancho Cucamonga, CA 91730
Tyler
Job Details:
11/07/2018
REFIRGERATOR KITCHENAID KRFF507ESS01
Customer stated that the refer compartment is not cooling. Found evaporator is frozen over. Ordering thermistor harness kit. ; ordrng 1 W11033168 (harns-wire)
Near Corcoran, CA 93212
Mitch
Job Details:
11/07/2018
REFIRGERATOR FRIGIDAIRE LFSS2312TE0
Upon arrival customer stated unit ice maker is broken unit is not dispensing water and fridge section is freezing. Inspected unit found unit water valve is bad I removed and replaced valve. Found ice maker broken removed and replaced ice maker. Inspected fridge section found damper seized open which is causing fridge section to freeze I removed and replaced damper tested unit unit is functioning normal at this time of service.
Near Santa Clarita, CA 91390
Michael
Job Details:
11/07/2018
REFIRGERATOR JENN-AIR JFFCC72EFS00
Cx states no ice was made since ice maker was replaced. Tech found empty ice bin. Ran service test and ice maker harvested and dropped full frozen cubes of ice. Tech rebooted unit and ice maker harvested and filled with water. Ice maker is functioning as intended. Advised to give 24 hrs for ice production.
Near Muscoy, CA 92407
Tyler
Job Details:
11/07/2018
WASHER WHIRLPOOL WTW5640XW
Customer stated that unit is leaking from the back. Found hot water valve is leaking ordering valve assembly; ordrng 1 W11158805 (DISPENSER)
Near Los Angeles, CA 91311
Michael
Job Details:
11/07/2018
M/W OTR WHIRLPOOL WMH32519FS0
Cx states intermittently won’t operate.Tech found door slightly lower than should be. Adjusted door up and now is level with units frame. Opened and closed door numerous times and cx operates with no issues. Unit now operates as intended job complete
Near Los Angeles, CA 91367
Michael
Job Details:
11/07/2018
WASHER MAYTAG MVWC500VW1
"Cx states no cold water, only hot water when filling.Tech started fill cycle and only hot water dispenser when temp knob was switched. Removed and replaced temp switch. Rebooted unit and retested temp controls. Temp controls now operates as intended. Job complete"
Near Rosemead, CA 91770
Stephen
Job Details:
11/07/2018
REFIRGERATOR WHIRLPOOL WRF560SMYB04
"Called tech line. Per tech line order FC door switch. Ice maker won’t jump. Needs ice maker, door switch, FC harness; 1 12002646 (light switch) 1 4317943 (icemaker only) and 1 WPW10487766 (harns-wire)"
Near Stevenson Ranch, CA 91381
Michael
Job Details:
11/07/2018
DISHWASHER MAYTAG MDB4949SDE3
Removed front panel. Removed and replaced dispenser assembly. Left panel off and ran unit through rapid advance. Witnesses dispenser operate. Put unit back together unit ops as intended job complete.
Near Santa Clarita, CA 91354
Michael
Job Details:
11/07/2018
WASHER MAYTAG MVWB765FW0
Cx states unit is leaking. Tech found hot water valve at wash closet has a small leak at the handle. The hose connection to both valves and two connections at the machine were tight. Advised cx to replace valve if leak persist. Tech tightened handle with Phillips handle and leak stopped. The valve has been used to the point it is wore out. Unit ops as intended and is currently running wash cycle. Documented with techline. SR 7723376998
Near Fontana, CA 92336
Kevin
Job Details:
11/07/2018
REFRIGERATOR WHIRLPOOL WRS325FDAW01
Ice forming in ice chute and water is dispensing crooked and not into cup. I found ice door not closing properly causing ice to form in chute and found broken tab on ice chute not allowing water line to stay straight. Removed and replaced ice chute assembly. Tested unit. All tests good.
Near Glendale, CA 91206
Raymond
Job Details:
11/07/2018
RANGE JENN-AIR JGRP436WP01
Upon arrival unit had F8E0 fan speed low. Tested and found weak blower. Needs blower; ordrng 1 WPW10245511 (blower)
Near Los Angeles, CA 90027
Raymond
Job Details:
11/07/2018
MICROWAVE WHIRPOOL IBMS1455VS1
Upon arrival start button not present. Inspected and found micro board burned and broken solders from wires. Needs the display board harness.
Near Moreno Valley, CA 92555
Kevin
Job Details:
11/07/2018
M/W OTR WHIRLPOOL WMH32519HZ3
Unit making loud noise when vent is running and unit sparking inside when in use. I found that the vent bracket was hitting vent fan blades causing noise. Corrected venting. Sparking caused by multi tier cooking rack being inside unit when not multi tier cooking causing spark. Instruct customer on rack use. All tests good.
Near Moreno Valley, CA 92553
Kevin
Job Details:
11/07/2018
WASHER MAYTAG MVWX655DW1
"Unit is dead, no operation. I removed console and tested main control for voltage. Main control has proper voltage but not lighting up. Failed main control. Removed and replaced main control. Tested unit. All tests good."
Near Riverside, CA 92508
Kevin
Job Details:
11/07/2018
DISHWASHER WHIRLPOOL WDT790SLYM3
Removed and replaced user interface board. Tested unit. All tests good.
Near Riverside, CA 92506
Kevin
Job Details:
11/07/2018
WASHER MAYTAG MAH7500AWW
"I verified voltage to drain pump but pump is not draining. Pump propellor has broke. Unit will need new drain pump assembly. Removed and replaced drain pump. Tested unit. All tests good."
Near Burbank, CA 91506
Raymond
Job Details:
11/07/2018
WASHER WHIRLPOOL WFW9151YW00
Upon arrival unit had communication fault code. Tested and found console and control with burn marks on control. ; ordrng 1 WPW10370314 (console) and 1 WPW10491312 (cntrl-elec)
Near Riverside, CA 92508
Kevin
Job Details:
11/07/2018
MW OVEN COMBO JENN-AIR JMW3430DP01
Customer getting f2 e1 error code. Found shorted touch panel causing user interface error code. Jenn-air had shipped customer new interface panel. Removed and replaced interface panel. Tested unit. All tests good.
Near Riverside, CA 92503
Kevin
Job Details:
11/07/2018
MICROWAVE IKEA IBMS1455DS00
Unit not starting when customer pushes start button. I removed console and found broken button holders not allowing button to engage user interface. Removed and replaced buttons and button holders. Tested unit. All tests good.
Near Perris, CA 92570
Kevin
Job Details:
11/07/2018
REFRIGERATOR KITCHENAID KRSC503ESS00
Unit not dispensing ice. I found voltage to auger motor but motor not running. Failed auger motor. Removed and replaced auger motor. Tested unit, all tests good.
Near Palmdale, CA 93550
Patrick
Job Details:
11/07/2018
REFRIGERATOR WHIRLPOOL WSR57R18DM00
Customer having a beeping issue even when door is closed needs new control ; ordrng 1 W10812033 (contrl-box)
Near Acton, CA 93510
Patrick
Job Details:
11/07/2018
WASHER WHIRLPOOL WFW92HEFW0
Replaced parts and now getting new error code. F3e1 water level sensor. Called tech lineAndy 7723377020 stated that when water level sensor shorts it causes communication error between boards. Will need sensor; ordrng 1 WPW10448876 (switch-wl)
Near Los Angeles, CA 91306
Kenneth
Job Details:
11/07/2018
REFIRGERATOR MAYTAG MSF25D4MDM01
Installed lights and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91304
Kenneth
Job Details:
11/07/2018
FREEZER WHIRLPOOL WRS325FDAM04
Fixed crushed ice by adjusting solenoid. Ice bin door rod sitting under solenoid. Adjusted ice bucket. Replaced lights due to flickering. Unit is working properly.
Near Los Angeles, CA 91344
Michael
Job Details:
11/07/2018
REFIRGERATOR WHIRLPOOL WRS325FDAM04
Cx states water filter won’t go into housing and filter housing door is popped off. Also when you press water dispenser it has very low pressure.Verified good water pressure to unit. Removed and replaced leaky water valve.Needs filter housing pn W10862461; ordrng 1 W10862461 (housing)
Near Los Angeles, CA 91344
Michael
Job Details:
11/07/2018
DISHWASHER KITCHENAID KDFE104DSS1
"Cx states unit will fill and drain but not rinse. Entered diagnostics no faults. Unit fills and drains. Unit has bad pump and motor. Pump and motor assembly WPW10605057; ordrng 1 WPW10605057 (pump and motor assembly)"
Near Tehachapi, CA 93561
Jim
Job Details:
11/07/2018
DISHWASHER FISCHER AND PAKA DS603I-88274
Replaced heater and board. Unit tested ok
Near Bakersfield, CA 93313
Jim
Job Details:
11/07/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0
"Replaced board, user interface, and harness."
Near Yucaipa, CA 92399
Kevin
Job Details:
11/07/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01
"Unit not cooling in both compartments. Ran test 4 on user interface and found partial frost pattern and low side leak in FC evaporator. Unit needs a compressor and FC evaporator. Ordering parts 1 8201675 (compressor), 1 WPW10608485 (evaporator)"
Near Bakersfield, CA 93312
Jim
Job Details:
11/07/2018
DISHWASHER BOSCH SHX3AR75UC/22
Replaced board and drain pump
Near Camarillo, CA 93012
Jesus
Job Details:
11/07/2018
WASHER WHIRPOOL WTE4027HW0
Customer states that unit is not locking. Checked unit and ran test unit is not latching. Pulled unit out on slider and removed back cover. Disconnected latch connector and installed new. Assembled unit and tested. Ran diagnostics and passed. Unit is now working as designed.
Near Westlake Village, CA 91361
Jesus
Job Details:
11/07/2018
ICEMAKER WHIRLPOOL KUIC18PNZS
Customer states that unitis making too much ice. Checked unit and found the drain hose bent and not draining. Ordered part. Removed back cover and removed hose. Installed new hose and passed diagnostics. Unit is working as designed.
Near Malibu, CA 90265
Jesus
Job Details:
11/07/2018
REFRIGERATOR KITCHENAID KBSD608ESS00
Customer states that unit is freezing food on the fresh food section. Checked unit and tested the damper on diagnostics. Unit seems to be working properly.Per techline advised to replace the diffuser. Also found the refrigerator thermistor blocked by a plastic bag. Replaced diffuser and tested unit. Unit is now working as design. Sr 7723377315
Near Riverside, CA 92504
Kevin
Job Details:
11/07/2018
WASHER MAYTAG MVWB955FW0
Unit filling even with unit turned off and leaking during cycle. I found coil on fill valve not closing and allowing water to fill with unit turned off. Also found small leak coming from between tub ring and outer tub due to failed tub ring seals. Unit needs tub ring and fail valve; ordrng 1 W11188329 (VALVE ) and 1 W11243762 (TUB RING)
Near Riverside, CA 92503
Kevin
Job Details:
11/07/2018
WASHER WHIRLPOOL WFW72HEDW0
Unit giving error code for F3E1 for pressure switch fault. I tested unit through diagnostic and found an intermittent communication loss from pressure switch to main control. Unable to narrow down which one. Unit needs main control and pressure switch; ordrng 1 W11031829 (cntrl-elec) and 1 WPW10448876 (switch-wl)
Near Santa Maria, CA 93455
James
Job Details:
11/07/2018
DISHWASHER WHIRLPOOL KUDE70FXSS5
"Replaced positioners and adjusters. Rack now sits properly without putting pressure on door. No dents, dings, or blemishes on or around unit caused by tech"
Near Lompoc, CA 93436
James
Job Details:
11/07/2018
DRYER WHIRLPOOL WGD7500GW0
"Replaced panel, strike and seal. Tested unit and door did not open during testing. Door strike held closed. Unit now functioning properly. No dents, dings, or blemishes on or around unit caused by tech."
Near Guadalupe, CA 93434
James
Job Details:
11/07/2018
DRYER WHIRLPOOL MGDB765FW
"Replaced overlay and tested unit. Unit functioning correctly. No dents, dings, or blemishes on or around unit caused by tech."
Near Los Angeles, CA 91304
Kenneth
Job Details:
11/07/2018
OVEN KITCHENAID KEBS277SSS00
Replaced control on unit and ran unit to ensure function. Unit worked. Pushed unit in and it stopped working. Ordering new harness; ordrng 1 8304406 (harns-wire)
Near Grover Beach, CA 93433
James
Job Details:
11/07/2018
RANGE AMANA NGD4655EW
Found unit with bad roller wheels and clogged lint line causing machine to make noise and not dry. Installed dryer repair kit from stock and cleaned out all lint from machine. Clog in lint line is inside wall vent. Unit is working as intended.
Near Los Angeles, CA 91304
Kenneth
Job Details:
11/07/2018
FREEZER WHIRLPOOL WRS325FDAM04
Arrived at unit and found the unit flickering lights and the ice maker was only dispensing crushed ice. Checked solenoid for ice maker and adjusted to dispense whole ice. Also noted faulty light in refrigerator; ordrng 1 WPW10515057 (light) and 1 WPW10515058 (light)
Near Arroyo Grande, CA 93420
James
Job Details:
11/07/2018
REFIRGERATOR KITCHENAID KRFC604FSS01
Customer states there is a noise from compressor. Checked all fans and compressor. All working as intended. Checked tempetures do unit 37 in fridge and 0 in freezer temp solid. Unit is working as intended.
Near Los Angeles, CA 91326
Kenneth
Job Details:
11/07/2018
REFRIGERATOR KITCHENAID KSSS48QMB01
"Found unit not cooling due to lack of refrigerant due to leak. Ordering all sealed system parts. Compressor, heat exchanger, evap, and heater pan. Also found control board condenser fan and inverter needing to be upgraded to the next best thing. Ordering condenser fan. Inverter and main board; ordrng 1 W10181323 (motor,fan) and 1 W10508992 (exchanger) and 1 W10629033 (inverter box) and 1 W10823805 (cntrl-elec) and 1 W10841139 (compressor) and 1 WP2306094 (evaporator) and 1 WP2316878 (heater-pan)"
Near Arroyo Grande, CA 93420
James
Job Details:
11/07/2018
RANGE WHIRLPOOL WFG525S0HW0
"Replaced all parts and tested unit. While out of cabinet, everything works as intended. Once pushed all the way into cabinet unit no longer lights broiler. Pulled unit 1 inch from wall and unit functions. Reported to Techline sr 7723378135 via Scott. Techline stated grounding concerns with unit and for customer to contract their contractor."
Near Los Angeles, CA 91316
Kenneth
Job Details:
11/07/2018
DISHWASHER KITCHENAID KDFE104DWH2
Found unit still not draining. Ordering new hose. No blockage in drain pump. Drain pump not opening check valve in hose. Ordering new drain hose; ordrng 1 WPW10545278 (hose-drain)
Near Bakersfield, CA 93309
James
Job Details:
11/07/2018
WASHER GE GTW460ASJ7WW
"I filled unit to super level, agitated and drained with no leaks. Inspected inside of cabinet and found zero signs of leaking."
Near Los Angeles, CA 91403
Kenneth
Job Details:
11/07/2018
WASHER WHIRLPOOL WFC7500VW2
Found unit with a poor door latch nd switch. Ordering new switch and latch; ordrng 1 WPW10192994 (switch) and 1 WPW10192995 (latch)
Near Bakersfield, CA 93311
James
Job Details:
11/07/2018
DRYER MAYTAG MGD7000XR0
"Unit appeared to have debris in blower wheel Disassembled, found nothing reassembled and unit works fine"
Near Bakersfield, CA 93313
James
Job Details:
11/07/2018
WASHER WHIRLPOOL WTW5000DW1
Unit had multiple fault codes stored all related to latch. Replaced listed part Tested ok ; used 1 W10838613 (LATCH) from stock