Near Fresno, CA 93720
Timothy
Job Details:
07/15/2020
REFRIGERATOR KITCHEN AID KRFF507HPS
Found the LED in the FC and the top LEDs in the RC are not working . 7728302856; ordrng 1 W10695459 (module)
Near Bakersfield, CA 93306
Dane
Job Details:
07/15/2020
DRYER - ELECTRIC MAYTAG MED7100DW
Dryer venting was clogged. Clear dryer vent for customer.
Near Santa Maria, CA 93454
George
Job Details:
07/15/2020
RANGE WHIRLPOOL WFC310S0ES3
Customer reschedule per office.
Near Santa Maria, CA 93455
George
Job Details:
07/15/2020
DISHWASHER KITCHENAID KDTE104ESS3
Found dishwasher not washing need to replace sump pump and motor; ordrng 1 WPW10605057 (pump and motor assy)
Near Beverly Hills, CA 90210
Isidore
Job Details:
07/15/2020
WASHER WHIRLPOOL WFW72HEDW0
"Found F3E1 water level drain not working , removed old drain pump and installed new drain pump WPW10605427. test washer for leaks and operation. Washer working at this time no new codes found."
Near Los Angeles, CA 91406
Raymond
Job Details:
07/15/2020
COOKTOP WHIRLPOOL WCG55US6HS00
Upon arrival left front gas valve siezed. Needs valve and harness.; ordrng 1 W10594392 (valve-gas)
Near Los Angeles, CA 91406
Raymond
Job Details:
07/15/2020
RESIDENTIAL REFR WHIRLPOOL WRF992FIFM00
"Upon arrival cx states unit making ice ice, ice container frosting under bottom. Frosting is normal if cx is not emptying ice bin and cleaning every 2 weeks. Ice door holds water. 4 oz before door starts to leak. Ice maker thermistor out of range does not know when to harvest. Needs ice maker.; ordrng 1 W10898228 (icemaker)"
Near Los Angeles, CA 91343
Raymond
Job Details:
07/15/2020
DISHWASHER MAYTAG MDB4949SDM2
"Upon arrival cx states unit leaking while in use, cx provided pictures of leak. Cx found inner door noise damper material was damp. Streaks on inner door. Inner door wet. Ran unit for 30 minutes without finding a leak. Did find main harness at control burnt wires getting hot. Wires melted. Needs main harness, dispenser, and control.; ordrng 1 W10737607 (cntrl-elec) and 1 W10744902 (harns-wire) and 1 W10861000 (detergent dispenser)"
Near Clovis, CA 93611
Timothy
Job Details:
07/15/2020
RANGE WHIRLPOOL WEG750H0HZ0
Inspected unit and found the bake burner does not ignite consistently. Found igniter fouled. Replaced and tested. Unit operating as designed.
Near Nipomo, CA 93444
George
Job Details:
07/15/2020
DISHWASHER JENN-AIR JDB9800CWS2
Found dishwasher dispenser not functioning need to replace customer decline
Near Stevenson Ranch, CA 91381
Randy
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Unit is unaccessible . Found had to wait for rv to be pulled into shop. When pulled in Found not plugged in can’t verify if it’s cooling been off for days... Waited for this just to diagnose.... bad compressor and bad fan. Unit is inside and rV. Absolutely need time for repair. ; ordrng 1 W10309988 (compressor) and 1 W11127829 (motor-cond) and 1 WP2315549 (evap fan motor)
Near Nipomo, CA 93444
George
Job Details:
07/15/2020
DISHWASHER JENN-AIR JDB8700AWS3
Found dishwasher testing ok customer concern wood on side cabinet getting warp advise customer to get dishwasher that vents bottom complete paid 115 with check no dents or dings cause by tech.
Near Castaic, CA 91384
Randy
Job Details:
07/15/2020
FREEZER WHIRLPOOL WRS555SIHZ00
Found door not closing properly in freezer side. Heated with heat gun and unit will seal now but hinges are off. Right door doesn’t have 5/16 nut to tighten and lower door. Needs hinges for properly closing of doors or problem will persists. ; ordrng 1 W11095731 (cam-door) and 1 W11397972 (CAM) and 1 W11398787 (CAM LEFT DOOR) and 1 W11399415 (DOOR HINGE. )
Near Perris, CA 92571
Kevin
Job Details:
07/15/2020
WHIRLPOOL MAYTAG MVWC565FW1
Unit not finishing cycle. I put unit into diagnostic and found code for basket speed sensor. I put unit into tachometer test and the main control doesn’t see basket movement. Failed actuator. Ordering part. ; ordrng 1 W10913953 (actuator)
Near Los Angeles, CA 91405
Raymond
Job Details:
07/15/2020
DISHWASHER KITCHENAID KDTE204GPS0
"Upon arrival cx states unit not draining, found weak pump, replaced and tested, unit functions as designed."
Near Malibu, CA 90265
Joe
Job Details:
07/15/2020
WASHER WHIRLPOOL WTW5000DW3
Will need to contact whirlpool Tomorrow
Near Los Angeles, CA 91356
Randy
Job Details:
07/15/2020
DOUBLE OVEN KITCHEN AID KEBC277KBL0
Found cx wants quote for glass change. Both glasses wants. Cx said she had gave the office her credit card info. Called office. They don’t have the info. Apologized. . Informed I can quote her for job . Refer to kitchen aid. SR#7728209116.
Near Stevenson Ranch, CA 91381
Randy
Job Details:
07/15/2020
OVEN WHIRLPOOL RBD305PDQ7
Started taking quickfix,customer declined continuing with route
Near Fresno, CA 93711
Irvin
Job Details:
07/15/2020
FREEZER WHIRLPOOL WZC3122DW01
The thermostat was not delivered. The compressor was side was in the box. Rescheduling call when all parts are here. ; ordrng 1 WPW10750849 (compressor)
Near Fresno, CA 93711
Irvin
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00
"Installed mullion, and connector per TECHLINE. Test no leaks. All ops good."
Near Fresno, CA 93722
Irvin
Job Details:
07/15/2020
WASHER MAYTAG MVWC565FW2
There is residue is peeling off inside agitator staining clothes. No error codes. Replacing agitator. ; ordrng 1 W11161960 (agitator)
Near Los Banos, CA 93635
Kenneth
Job Details:
07/15/2020
DRYER AMANA NED4655EW1
Found unit making rubbing noise. Found issues with rollers. Replaced rollers belt and pulley with dryer repair kit and tested. Unit is working properly.
Near Beverly Hills, CA 90210
Isidore
Job Details:
07/15/2020
OVEN JENN-AIR JJW3430DS01
"Found control thermal fuse W11204568 open , removed control panel , old thermal fuse and installed new control thermal fuse reinstalled control panel. Test oven operation at approximately 350 degrees Fahrenheit. Oven working at this time."
Near Santa Maria, CA 93454
Jim
Job Details:
07/15/2020
RANGE WHIRLPOOL WFC310S0ES4
Not able to do a complete diagnosis of the unit due to the situation with the children in the house. Ordering parts related to fault; ordrng 1 W11396790 (ELEMENT) and 1 W11396792 (ELEMENT ) and 1 WP3148952 (switch-inf) and 1 WP3149400 (switch-inf)
Near Fresno, CA 93726
Irvin
Job Details:
07/15/2020
RANGE WHIRLPOOL WFG505M0BS3
Cx says the oven light will not come on while cooking. No error codes. The bulb is operating. Removed socket. The collar is loose the bulb floats. Installed socket and bulb. All opsmnormal.
Near Los Angeles, CA 91307
Danny
Job Details:
07/15/2020
M/W OTR WHIRLPOOL WMH32519HZ5
Loud rattling when using the vent Found stuck o inside vent blower housing Removed all stuck o and reinstall unit Test vent and unit is working and venting properly
Near Chowchilla, CA 93610
Kenneth
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04
Found unit with faulty door. Gasket is coming out of door due to liner peeling away from door. Ordering new freezer door. Will install access stub and recharge system to try and get popping noise to quiet down. Did not reschddule due to lart availability ; ordrng 1 LW10913113 (Door) and 1 W10913906 (Access stub)
Near Fresno, CA 93727
Jonathan
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Found compressor locked up needs compressor and dryer ; ordrng 2 978025 (valve)s and 1 W11100924 (compressor)
Near Los Angeles, CA 91367
Danny
Job Details:
07/15/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Unit is not washing dishes Found faulty motorReplace motor assy and reinstall dishwasher Ran a self test cycle and unit completed with no leaks and no issues Unit is now working properly
Near Los Angeles, CA 91306
Danny
Job Details:
07/15/2020
DISHWASHER WHIRLPOOL WDT710PAHB1
Unit is not draining Found drain pump clogged Removed drain pump and clean housing Test unit and unit completed with no issues and no leaks Unit is working and draining properly now
Near Fresno, CA 93727
Jonathan
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00
Customer concerned that there is mossier in refer ,unit is working as designed at time of service
Near Moreno Valley, CA 92555
Kevin
Job Details:
07/15/2020
REFRIGERATOR KITCHENAID KRFC704FBS02
Unit not cooling in upper portion of RC. I tested unit and it looks like unit is short cycling defrost and causing a airflow loss. Ordering evaporator cover and main control. Customer will defrost before appt. ; ordrng 1 W11114721 (cntrl-elec) and 1 W11395558 (COVER)
Near Bakersfield, CA 93308
Dane
Job Details:
07/15/2020
DRYER MAYTAG MGDB835DW4
Kathy... 7728302990 . The unit is functioning normally. It is drying the clothes efficiently and the wrinkle control is operating the way it was designed by the manufacturer. Call Kathy at tech-support and she would say if there is a problem it would also be due to temperatures just the same as the washer
Near Moreno Valley, CA 92551
Kevin
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00
"Unit not cooling. I found evaporator fan was frozen over due to doors not closing properly. I found 2 doors not closing. A screw backed out on left freezer door rail causing freezer door not to close on left side which damaged ice maker. I tightened screw, freezer door now closing. Right side RC door is broken at base next to hinge causing right side door closing issue. Unit needs ice maker and right side RC door. Ordering parts. ; ordrng 1 4317943 (icemaker only) and 1 LW10858417 (dor-fip) and 1 W11178521 (nameplate)"
Near Bakersfield, CA 93306
Dane
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRS325SDHV04
Upon arrival the customer could not get the drawers out. The drawers were binding up on the racks or the glides. Five small amount of food grade lubricant petroleum jelly on the shelves and tested unit. Unit functions normal now
Near Avenal, CA 93204
Enrique
Job Details:
07/15/2020
WASHER WHIRLPOOL WTW8040DW4
"Whirlpool washer not powering on ( shorted control board ) installed new control , performed calibration . All functions tested normal , no leaks ."
Near Kettleman City, CA 93239
Enrique
Job Details:
07/15/2020
WASHER WHIRLPOOL WFW6620HC0
"Inspected whirlpool front load washer . Customer concerns , wet clothes at end of cycle . In diagnostics found oversuds error code . Ran quick diagnostic test , all functions tested normal . Customer needed instructions ."
Near Perris, CA 92571
Kevin
Job Details:
07/15/2020
WASHER MAYTAG MVWC565FW2
Arrived to repair unit. Customer said unit is already getting replaced and they don’t want unit serviced. I took pics.
Near Duarte, CA 91010
Andy
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL KSC23C8EYY03
"Not cooling in freezer compartment, called techline Sr #7728129003 to replace solenoid and drier ; ordrng 1 WPW10143759 (dryer) and 1 WPW10364560 (solenoid)"
Near Hughson, CA 95326
Cruz
Job Details:
07/15/2020
DRYER WHIRLPOOL WED8620HW0
"Fixed- installed new part per whirlpool (console) test panel cntrl it’s working as designed, unit is heating fine as well , cx ok repair."
Near Modesto, CA 95357
Cruz
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
"Fixed-installed new part (ice maker) water filled mold, ice maker cycled, cooling and temps are working fine, allow 12-24 hrs for ice production."
Near Glendora, CA 91740
Andy
Job Details:
07/15/2020
LAUNDRY WHIRLPOOL WTW5000DW2
Needs control and valve ; schdld next appmnt for 7/14 TUE !
Near Santa Maria, CA 93458
Jim
Job Details:
07/15/2020
RANGE - ELECTRIC WHIRLPOOL WFE320M0EW2
Replaced element and switches
Near Hanford, CA 93230
Enrique
Job Details:
07/15/2020
WASHER WHIRLPOOL WTW5000DW2
"Washer not powering on . Installed central electric , performed calibration , ran quick wash cycle test . All functions tested normal , no leaks ."
Near La Puente, CA 91744
Andy
Job Details:
07/15/2020
RESIDENTIAL REFR WHIRLPOOL WRF736SDAM13
Needs heater called techline sr#7728303384; ordrng 1 WPW10554299 (heater)
Near La Puente, CA 91746
Andy
Job Details:
07/15/2020
WASHER MAYTAG MVWB765FW
"Leaks, found pump leaking, replaced pump and tested unit working properly"
Near Lompoc, CA 93436
Jim
Job Details:
07/15/2020
WASHER MAYTAG MVWB765FW4
F8E1. F2E1 Faulty water valve ; ordrng 1 W11165546 (valve)
Near Azusa, CA 91702
Andy
Job Details:
07/15/2020
DISHWASHER KITCHEN AID KDTE254ESS2
"Not washing, found motor bad, replaced sump assembly and bracket tested unit working properly"
Near Lompoc, CA 93436
Jim
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00
Wide temp swing in freezer. Air deflector is broken; ordrng 1 W11199204 (diffuser) and 1 W11371382 (BOARD)
Near Glendora, CA 91741
Andy
Job Details:
07/15/2020
ICEMAKER WHIRLPOOL WRF757SDHZ00
"Not making ice, found ice maker not advancing, replaced ice maker and installed sealer gum tested unit working properly"
Near Glendora, CA 91741
Andy
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL GX5FHDXVQ04
"Icemaker not turning off, found icemaker arm came off, reinstalled arm and tested unit working properly"
Near Lompoc, CA 93436
Jim
Job Details:
07/15/2020
WASHER MAYTAG MVWC565FW0
Agitator is seized to the shaft the basket is stripped out The transmission actuator and drive pulley or at the customers house; ordrng 1 W10528947 (drive hub kit) and 1 W10752719 (basket) and 1 W11161960 (agitator)
Near Covina, CA 91724
Andy
Job Details:
07/15/2020
WASHER WHIRLPOOL WTW4816FW2
Tested unit working properly only found one roller making noise removed and cleaned
Near Modesto, CA 95350
Cruz
Job Details:
07/15/2020
WASHER WHIRLPOOL WTW4855HW1
"Complete- no leaks detected- brand new unit- put clothes into wash basket and set cycle to bulky/sheets cycle completed no leaks, cx claims water leaked from rear right found no leaks from unit, checked unit for codes found none, calibration test pass, auto test pass as well, unit is working as designed at this time."
Near Lompoc, CA 93436
Jim
Job Details:
07/15/2020
WASHER WHIRLPOOL WTW7500GC2
"F0E3 is an overload fault. I placed 7 towels in the washer , got them wet and spun the unit. Unit tested ok"
Near Los Angeles, CA 91304
Danny
Job Details:
07/15/2020
DRYER - ELECTRIC WHIRLPOOL WGD85HEFC
Taking too long to dry Found unit not heating up after a few cycles Found faulty coils Replaced coils and reinstall unit Test unit and unit is now heating and cycling properly ; used 1 279834 (2 COIL GAS VALVE SET) from stock
Near Santa Maria, CA 93454
George
Job Details:
07/15/2020
FREEZER WHIRLPOOL WRS315SNHM01
Found refrigerator door not lightning up showed customer were about to shim for better performance and then monitor door for 48 hours so gasket can build suction complete no dents or dings cause bytech.
Near Pasadena, CA 91104
Francisco
Job Details:
07/15/2020
REFRIGERATOR MAYTAG MBF1958FEZ04
Ordering door. Please reschedule as soon as part arrives.; ordrng 1 W11435341 (FC DOOR)
Near Bakersfield, CA 93311
Rich
Job Details:
07/15/2020
OVEN WHIRLPOOL WOS72EC0HS01
Reset breaker... lines in LED console. Reroute for part. Assign to Scott Gullane.Please turn off WiFi feature to oven. Customer does not use them.; ordrng 1 W11261165 (cntrl-elec) and 1 W11428583 (CONSOLE)
Near Los Angeles, CA 90077
Isidore
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRT134TFDW00
"Found evaporator fan motor WP2315539 not turning, removed back freezer panel, frost pattern ok , defrosted return air port, removed old evaporator fan motor and installed new evaporator fan motor, reinstalled rear panel, test refrigerator operation. Refrigerator and freezer working at this time, customer advised to let refrigerator stabilize for 24 hours, before use."
Near Bakersfield, CA 93311
Rich
Job Details:
07/15/2020
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01
RC Evap frosted over. Customer to defrost. Ordering defrost thermistor/fan harness.; ordrng 1 W11033168 (harns-wire) and 1 WPW10389152 (support)
Near Bakersfield, CA 93313
Rich
Job Details:
07/15/2020
REFRIGERATOR JENN-AIR JFFCC72EFP00
"Parts ordered per Service pointer W11329116C. Double labor and parts covered under S-Code S27311. Customer defrosting unit. RC evap, blocked with ice...; ordrng 1 W10887790 (cover-evap) and 1 W11333076 (CONTROLLER)"
Near Los Angeles, CA 91307
Danny
Job Details:
07/15/2020
DISHWASHER WHIRPOOL WDT710PAHZ1
Kick needs to installed and not drying dishes Found water temp going to dishwasher not 115f Advised client to run hot water at sink 1st then turn on dishwasher Also advised client to use jet dry Install kicked plateUnit is working properly
Near Bakersfield, CA 93304
Rich
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01
Reroute for part; ordrng 1 W11357371 (CONTROL) and 1 WPW10384183 (thermistor)
Near Los Angeles, CA 91342
Raymond
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
"Upon arrival cx states they had a power outage and unit now not cooling, found control board with dashes, not responding to program or service mode, needs control.; ordrng 1 WPW10503278 (refer elect cont brd)"
Near Los Angeles, CA 91406
Raymond
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL KRMF706EBS01
"Upon arrival rc evap frosted, unit falls under new SP for rear evap frosting. Needs evap cover, air tower, fan motor, support, clamps, ties, control and UI. ; 2 M0108107 (clamp)s and 1 W10860238 (air-tower) and 1 W11256332 (cover-evap) and 1 W11330971 (UI) and 2 W11390781 (WIRE TIE)s and 1 W11457241 (DRIP PAN) and 1 WPW10389152 (support) and 1 WPW10675033 (cntrl-elec)"
Near Pasadena, CA 91104
Francisco
Job Details:
07/15/2020
DRYER - GAS MAYTAG MGDB765FC0
"Cx stated door was hard to close, door latch was miss aligned and also lubricated latch for easier closure. Retrieved error codes found f2 e1, cleared codes and tested unit cycled ok."
Near Los Angeles, CA 91364
Isidore
Job Details:
07/15/2020
MICROWAVE KITCHENAID KMBP107ESS01
"Removed microwave from wall opening, top and side panels. Installed new grill support, reinstalled paneling, upon reinstalling panels control W10915648 fell and shorted on top panel, control board ordered ; ordrng 1 W10915648 (cntrl-elec)"
Near Oxnard, CA 93035
Joe
Job Details:
07/15/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Unit needs a evap cover. Customer as prepaid call.; ordrng 1 W11256332 (cover-evap)
Near Castaic, CA 91384
Raymond
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
"Replaced door, tested, unit functions as designed."
Near Oxnard, CA 93033
Joe
Job Details:
07/15/2020
WASHER WHIRLPOOL MVWB835DW3
Unit needs lid make first call on the 16th
Near Los Angeles, CA 91311
Danny
Job Details:
07/15/2020
COOK TOP KITCHENAID KGCU483VSS02
Unit keeps on sparking and knobs keep falling off Unable to diagnose unit due to client using the rangeNeed to order parts and rs call ; ordrng 5 W10833887 (surface igniter)s and 2 W11106799 (burnr-head)s and 1 WPW10145991 (igntr-surf) and 2 WPW10364555 (holder-orf)s and 1 WPW10371235 (valve-brnr) and 1 WPW10475147 (module-spk)
Near Porterville, CA 93257
Erick
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ
Install new parts on you knew. We tested it and it passed all tests are no errors. Job complete
Near Rosemead, CA 91770
Juan
Job Details:
07/15/2020
WASHER WHIRLPOOL WFW8620HW1
"Noisy shocks. Shocks need to be replaced. Unit is in a garage, on top of a platform that goes enough to the front for the unit to fit on it. Informed customer they need to create access to be able to work on the unit. It has to be brought down from where it is, and brought back on after the repair.; ordrng 4 W11316766 (SHOCK)s"
Near Oxnard, CA 93035
Joe
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
Replaced parts and tested unit. Unit functioning as designed
Near San Marino, CA 91108
Juan
Job Details:
07/15/2020
WASHER WHIRLPOOL WFW9351YW00
"Upon further inspection, found unit leaking from tub to drain pump hose. A couple of toothpicks had made their way into it, poking a small hole on the hose. Customer is unhappy, once they saw how the unit was leaking from the hose, they questioned how that was missed. Customer feels the replacement of the bellow was not necessary, and will like some type of credit for it. ; ordrng 1 W11366249 (HOSE)"
Near Los Angeles, CA 91335
Danny
Job Details:
07/15/2020
RESIDENTIAL REFR WHIRLPOOL WRS588FIHZ00
Unit is not making ice and not dispensing water properly Found broken harness coming out of the cabinet and unit is no longer repairable Please see picturesUnable to document call due to techline is close and no Sr # on work order Advised client to get in contact with Best Buy and customer service
Near Rosemead, CA 91770
Juan
Job Details:
07/15/2020
WASHER WHIRLPOOL WTW5000DW1
"Replaced lid lock assembly. Calibrated unit, ran diagnostics. Unit is working fine."
Near San Marino, CA 91108
Juan
Job Details:
07/15/2020
KITCHEN WHIRLPOOL WDF520PADW7
"Unit not draining properly. Accessed drain pump, cleared out some debris from pump. Checked ops, unit drained better, but still slow. Black rubber hose is being used to extend unit’s drain hose to be able to reach the air gap. Cleared a partial clog on that hose. Checked draining ops, unit is now draining properly. Advised customer to replace the two hoses connected to the air gap."
Near Ontario, CA 91764
Tyler
Job Details:
07/15/2020
WASHER MAYTAG MVWX655DW1
Customer stated that lid cracked at hinge on the right hand side. Ordering lid cost shows one in stock.; ordrng 1 W11117421 (lid)
Near Upland, CA 91786
Tyler
Job Details:
07/15/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01
Customer stated that the unit looses power then customer has to reset power. Also measured fill not working. Ordering controls all in stock.; rqstng P&A on 1 W11330971 (ELEC CNTRL ) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
Near Alhambra, CA 91801
Juan
Job Details:
07/15/2020
OVEN KITCHENAID KEBS209BSP01
"Unit’s controls completely off. Found controls thermal fuse was open. Replaced thermal fuse. Checked unit’s ops, unit is working fine"
Near Upland, CA 91784
Tyler
Job Details:
07/15/2020
MICROWAVE KITCHENAID KOCE500ESS09
Customer stated that the unit is not heating. Found open thermostat. Ordering thermostat in stock. Needs authorization to pull unit out of wall.; 1 WP4449751 (thrmst-fix)
Near Alhambra, CA 91803
Juan
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL NOT AVAILABLE
"Upon arrival, when verifying model/ serial #s, found out the tag/label has been removed from the unit. Customer states she bought it that way fro Lynwood Appliances. ( a new and used appliance dealer) Informed customer I am unable to work on the unit without being able to verify the information on such label. Reported issues to Service Matters online SR documentation. Customer concerned unit leaks from the dispenser, and right fresh food compartment door."
Near Monterey Park, CA 91754
Juan
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV00
"Replaced left fresh food door switch. Checked ops, switch is working properly."
Near Monterey Park, CA 91755
Juan
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
Customer did not allow me into the home. Gentleman said his sister had cancelled service.
Near Ontario, CA 91764
Tyler
Job Details:
07/15/2020
WASHER WHIRLPOOL MVWC565FW0
Found leaking gear case as well. Customer declined additional service
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
07/15/2020
WASHER WHIRLPOOL WTW8500DC6
Customer stated that the unit is leaking. Found seal on heater is causing the leak. Ordering heater and missing leveling leg. Not in stock.; ordrng 1 W11041462 (clutch) and 1 WPW10687506 (leveling leg)
Near Rancho Cucamonga, CA 91730
Tyler
Job Details:
07/15/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Customer stated that the door seal is ripped on delist drawer and ice maker quit. Ordering door and ice maker will replace adaptor on return. Removed and replaced switch and dispenser tube.; ordrng 1 W10815669 (dor-fip ss) and 1 W11294907 (icemaker)
Near Baldwin Park, CA 91706
Stephen
Job Details:
07/15/2020
WASHER MAYTAG MVWC565FW1
"No parts received. Ran diagnostics. Had f0e2, f7e7. Found gear case leaking oil on belt, splutch, and shifter. Needs gear case,splutch, belt, hub, and shifter. ; ordrng 1 W10721967 (CAM KIT) and 1 W10913953 (ACTUATOR ) and 1 WPW10006384 (BELT)"
Near Upland, CA 91784
Tyler
Job Details:
07/15/2020
REFRIGERATOR KITCHENAID KRSC503ESS00
Customer stated that the unit is not dispense ice. Found auger motor not turning. Found broken wire in door customer is going to call whirlpool.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
07/15/2020
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01
Customer stated that the light in freezer is out and dispenser sticks and interface flashes. Removed and replaced control module and switch. Tested all works good at this time.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
07/15/2020
RANGE WHIRLPOOL KGCU467VSS01
Customer stated that the rear simmer burner will not light. Found burner head and Not seated properly fixed and tested all works good at this time.
Near Pomona, CA 91766
Stephen
Job Details:
07/15/2020
DRYER - GAS WHIRLPOOL WGD4815EW1
Tested dryer. No heat. Found wires off radiant sensor. Recrimped terminal. Reconnected wire to sensor. Tumbling and heating properly at this time. Complete.
Near McFarland, CA 93250
Erick
Job Details:
07/15/2020
WASHER WHIRLPOOL WTW7000DW4
Cycled unit and found unit with Phil air causing unit not to advance it through wash. Unit has bad solenoid and will need new valve assembly.; ordrng 1 W11220230 (valve)
Near Pomona, CA 91767
Stephen
Job Details:
07/15/2020
WASHER MAYTAG MVWB835DW4
"Ran diagnostics. Had f2e1, f0e3 error codes. Cleared error codes. Found control out of calibration.Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses, dispenses, and spins properly. Control settings are working properly at this time. Complete."
Near Baldwin Park, CA 91706
Stephen
Job Details:
07/15/2020
WASHER MAYTAG MVWB865GC0
"Ran diagnostics. Had f0e3 error code. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses,dispenses, and spins properly at this time. Using too much , low end detergent. Instructed customer to use “1” level on most cycles, “2” level on bedding, avoid normal cycle, use deep fill setting. Washer is working properly as designed. Complete."
Near Bakersfield, CA 93312
Erick
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV03
"Incorrect part came in. Re ordering filter housing,; ordrng 1 W11346622 (RESERVOIR ASSEMBLY)"
Near Bakersfield, CA 93312
Erick
Job Details:
07/15/2020
OVEN WHIRLPOOL WFG320M0BW2
Customer not home. Customer will be rescheduled per office. Office contacted customer. Ordering main board and igniter; ordrng 1 W11113908 (cntrl-elec) and 1 W11176454 (igntr-oven)
Near Bakersfield, CA 93312
Erick
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
Part did not comein formed office to inform customer and reschedule. Re-ordering par; ordrng 1 W11224591 (motor-evap)