Near Paso Robles, CA 93446
Tom
Job Details: 08/13/2020
WASHER WHIRLPOOL WTW7500GC0 "Installed Water Valve, ran diagnostics, all components functional, check okay, no leaks detected. No damage to unit or home from tech, job complete."
Near Santa Maria, CA 93458
Jim
Job Details: 08/13/2020
RANGE WHIRLPOOL MGR6600FZ1 Defective grate; ordrng 1 W11101497 (grate-kit)
Near , CA 93247
James
Job Details: 08/13/2020
WASHER WHIRLPOOL WTW5000DW3 "Unit has leaking gearcase. Lout bearings during spin. Ordering new gear case, washplate, hub, cam and belt. Will return when parts arrive. ; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W11035751 (gearcase) and 1 W11239857 (belt)"
Near Los Angeles, CA 91335
Randy
Job Details: 08/13/2020
RESIDENTIAL REFR WHIRLPOOL WRF993FIFM00 Defrosted ice inside Evaporator cover. Replaced evaporator cover replaced icemaker replace control board unit not working advise customer 24 hours for proper cooling Job complete
Near Los Angeles, CA 91324
Randy
Job Details: 08/13/2020
WASHER WHIRLPOOL WTW8000DW5 Removed and replaced housing. Now no more leaks. Job complete.
Near Los Angeles, CA 91367
Randy
Job Details: 08/13/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 " No leaks detected at evaps . Leak detected at 3 way valve. Compressor is overheated and burned out.Removed and replaced compressor. Replaced dye drier. Replaced 3 way valve, installled coupler. Ran vacuum. Charged with 5.50 oz of refrigerant through low side. Now runs as designed job complete. Advised to wait 24 hours for proper cooling."
Near Riverside, CA 92504
Kevin
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Unit not cooling down all the way. Temps are a little warm and unit not making ice. I cycled ice maker, ice maker cycled good. I ran test 4 and tested sealed system pressures. Pressures are good. Failed main control causing issues. Ordering part. ; ordrng 1 W10807590 (cntrl-elec)"
Near Los Angeles, CA 91356
Danny
Job Details: 08/13/2020
DISHWASHER KITCHENAID KDFE104DWH1 Unit is leaking water Found unit leaking from cracked drain hose Replaced drain hose and reinstall unit Ran a self test cycle and unit completed with no leaks and no issues Unit is working properly
Near Tehachapi, CA 93561
Patrick
Job Details: 08/13/2020
REFRIGERATOR JENN-AIR JSC23C9EEM00 Removed and replaced door. Tested unit. All ops checked good
Near Perris, CA 92571
Kevin
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Unit not making ice and led lights are out in RC and FC. I found shorted led module in FC that is causing no lights. I ran diagnostic on ice maker and found code for open thermistor on ice maker. I tested thermistor and it is not open, failed main control. I harvested ice maker and motor is too loud indicating a motor failure. Failed ice maker. Ordering parts. ; ordrng 1 W10695459 (module) and 1 W11224256 (cntrl-elec) and 1 W11294907 (icemaker)"
Near Los Angeles, CA 90039
John
Job Details: 08/13/2020
DRYER MAYTAG MGDB835DW4 "The dryer makes a lot of squealing noise, the idler pulley has failed. Replace the idler pulley assembly, the dryer tested good at this time."
Near Paso Robles, CA 93446
Tom
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Installed UI and LED Light, check okay. No damage to unit or home from tech, job complete."
Near Agoura Hills, CA 91301
Joe
Job Details: 08/13/2020
KITCHEN JENN-AIR JDB9800CWS2 Replaced all parts job complete
Near San Marino, CA 91108
Juan
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Ran diagnostics, ice maker ops checked fine. During fill test, no water to ice maker. Removed ice maker, found fill tube heater’s wire broken. Fill tube needs to be replaced.; ordrng 1 W11230096 (tube-water)"
Near Thousand Oaks, CA 91360
Joe
Job Details: 08/13/2020
DISHWASHER KITCHENAID KDFE104HPS0 Unit had food in spray arms blocking water flow . Cleaned spray arms and unit began to function as designed.Different issue than first visit
Near Santa Ynez, CA 93460
Jim
Job Details: 08/13/2020
RANGE JENN-AIR JGRP536WP01 Replaced spark system for the oven and griddle element and switch for the griddle
Near San Bernardino, CA 92407
Tyler
Job Details: 08/13/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 Customer stated that the unit stopped cooling. Unit has a sealed system leak. Ordering compressor and both evaporators not in stock; 1 W10865322 (evaporator) and 1 W11025999 (compressor) and 1 W11035643 (evaporator)
Near Fresno, CA 93706
Irvin
Job Details: 08/13/2020
RESIDENTIAL REFR WHIRLPOOL WRF993FIFM00 The fresh food evap coil frosted over the unit is not allowing air flow. ; ordrng 1 W10655745 (harns-wire) and 1 W10704475 (air-tower) and 1 W10875099 (cover-evap)
Near Bakersfield, CA 93307
Dane
Job Details: 08/13/2020
WASHER MAYTAG MVWC565FW0 Found a fourth connection at the drain pump. Secured connection and tested unit. Unit functions normal now
Near Bakersfield, CA 93306
Dane
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Upon arrival the customer had the unit unplugged. I plugged unit in and compressor and fan started running and unit started cooling in the fresh food compartment. Unit was functioning normal at time of service.
Near Santa Maria, CA 93454
Jim
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Found a bowl of rice that was keeping the bottom drawer from closing all the way. Removed frost and cleared the path so the drawer will close
Near Santa Maria, CA 93455
Jim
Job Details: 08/13/2020
OVEN WHIRLPOOL WOD93EC7AS01 Replaced fan motor and thermal fuse. Unit tested ok
Near Alpaugh, CA 93201
James
Job Details: 08/13/2020
WASHER MAYTAG MVWB835DW0 Found unit unable to power on for longer that a couple seconds. Also found door latch stuck. Ordering new console and lid lock assembly. Will return when parts arrive. ; ordrng 1 W10810403 (lid lock assy) and 1 W10861510 (console)
Near Thousand Oaks, CA 91360
Joe
Job Details: 08/13/2020
MICROWAVE KITCHENAID KMBS104ESS02 Replaced fan and tested unit
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL KBFN506ESS01 Rescheduled to contact the Tech Line.; schdld next appmnt for 8/13 THU !
Near Atascadero, CA 93422
Tom
Job Details: 08/13/2020
LAUNDRY WHIRLPOOL MVWB300WQ1 "Entered diagnostics, found no error codes. Ran diagnostic tests, all components functional. Noise present during Spin, replace Bearings.Customer declines repair at this time. No damage to u it or home from tech, job complete."
Near Bakersfield, CA 93312
Chase
Job Details: 08/13/2020
DISHWASHER WHIRLPOOL KDPE234GBS0 Found bad motor. Ordering sump assembly. Also gasket keeps popping off ordering gasket.; ordrng 1 W11085683 (SUMP ASSEMBLY) and 1 W11177741 (GASKET)
Near Yucaipa, CA 92399
Rod
Job Details: 08/13/2020
FREEZER WHIRLPOOL WRF767SDHZ00 "No ice, Confirmed no ice due to heater connector not secured. Secured heater and defrosted fill tube. As designed op will return in 24-48 hrsemail from wfcc shows expiration of July 12, 2021"
Near Perris, CA 92571
Kevin
Job Details: 08/13/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit not draining. I tested unit and heard no sound from pump in drain cycle. I went down to pump to test voltage and found that the wire had got snagged on customers flooring and pulled out of pump. I reinserted connector and secured it out of the way. Tested unit. All tests good.
Near Bakersfield, CA 93306
Dane
Job Details: 08/13/2020
WASHER WHIRLPOOL MHW8630HW Unit was dispensing soap
Near Los Angeles, CA 91406
Antonio
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 No fresh food gaskets were ordered. Received 2 freezer door gaskets. Only need one. The center mullion is also broken now. Ordering mullion. 2 fresh food door gaskets and 1 freezer door gasket. ; ordrng 1 W10571967 (frz door gasket (gr)) and 2 W10830162 (gasket-fip)s and 1 WP12722803AP (rail-mulln)
Near Monrovia, CA 91016
Juan
Job Details: 08/13/2020
WASHER MAYTAG MVWC565FW2 "Customer states a lot of water leaked underneath unit during a wash cycle. Then she noticed another big leak when unit was not in use. Inspected unit, all hoses and connections checked fine. Ran diagnostics, filled unit manually, no leaks. Drained unit, drain pipe did not overflow. Unit is in a garage, but noticed food waste towards the top of the drain pipe. Unable to replicate leak. Behind the washer, there is an overflow pipe from a water heater, if water heater was to overflow, the water would come onto the floor behind the washer. There is also a drain clean out, and an overflow pipe from the home’s furnace. Advised customer to keep an eye, on those things. Given the food waste on the drain pipe, there might be a partial blockage of the home’s plumbing. Unit is working fine."
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL KSSC42QVS06 "Customer is concerned of no ice production. I checked the unit and I found Ice Maker not going into the cycle. Ordered Ice Maker and rescheduled.; ordrng 1 WPW10277448 (icemaker)"
Near Santa Clarita, CA 91355
Raymond
Job Details: 08/13/2020
REFRIGERATOR KITCHENAID KRSF505ESS00 "Upon arrival cx states unit not making ice. Ice maker failed again. Needs ice maker, need to replace front cover, appears to be warped catching ice maker tray.; ordrng 1 W10873791 (icemaker) and 1 W11126296 (cover-frnt)"
Near El Monte, CA 91731
Juan
Job Details: 08/13/2020
WASHER WHIRLPOOL WFW5620HW0 "F0e2 Oversuds. Ran diagnostics unit’s ops checked fine. Checked for pressure switch hose and connections, hose checks fine. Advised customer to use less detergent, and not to overload the unit."
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 08/13/2020
DISHWASHER KITCHENAID KDTE334GPS0 Customer is concerned of Latch Strike got detached from the tub and got stuck in the latch assembly. I checked the unit and ordered the Door Latch (WPW10653840) and the Door Latch Strike (WPW10544004). Rescheduled.; ordrng 1 WPW10544004 (door latch strike) and 1 WPW10653840 (door latch)
Near Covina, CA 91723
Stephen
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Installed shim under RT Rear roller. RC door is opening and closing properly at this time. Unit is cooling properly at this time. Complete.
Near El Monte, CA 91732
Juan
Job Details: 08/13/2020
WASHER WHIRLPOOL WFW6620HC0 "Unit not powering on, display was blank. Reset main board. Entered diagnostics, unit went through diagnostics steps fine, no error codes stored. Checked electrical outlet for proper wiring, upon inspection electrical outlet, found voltage at outlet at 105v. A couple of times voltage dropped to 5v. Checked other electrical outlets in the home, they all checked low voltage, between 99v and 105v. Home’s electrical issue. Advised customer to contact an electrician to find the source of the problem with the voltage"
Near Los Angeles, CA 90049
Isidore
Job Details: 08/13/2020
WASHER MAYTAG MVWP575GW0 "Leon Sr 7728538260Found F7E5 shifter fault Actuator W11212745 and control buzzing W11411581, parts ordered; ordrng 1 W11212745 (actuator) and 1 W11411581 (CONTROL ,ELECTRIC )"
Near Hanford, CA 93230
Blake
Job Details: 08/13/2020
WASHER WHIRLPOOL WTW5105HW "Tested unit found unit not draining, took out the drain pump and install new. Retested unit and works as intended. Ran multiple tests ; used 1 W11396717 (PUMP WATER) from stock"
Near Strathmore, CA 93267
James
Job Details: 08/13/2020
WASHER WHIRLPOOL WFW92HEFC0 Unit has acu error causing it to stop mid cycle. Cleared error codes and ran auto testing. U it passed auto testing. Customer denied repair. They will look into another unit.
Near Pixley, CA 93256
Chase
Job Details: 08/13/2020
WASHER WHIRLPOOL MVWB765FC Found sheet stuck underneath agitator. Removed agitator and stuck objects underneath agitator. Calibrated then tested. All functions now testing out normal operations. Job complete.
Near Delano, CA 93215
James
Job Details: 08/13/2020
REFIRGERATOR WHIRLPOOL WRF757SDEM01 Replaced parts and unit is now working as intended at this time.
Near Pixley, CA 93256
Chase
Job Details: 08/13/2020
DRYER - ELECTRIC WHIRLPOOL MGDB765FC "Cx concern unit is not drying. Ran through diagnostics. Found loose connection to thermal fuse. Reconnected wire harness to thermal fuse. Unit is now heating with no problems. Instructed cx of an improper install on there duct which could be causing longer dry times, will need to get duct work corrected for proper use."
Near Wasco, CA 93280
James
Job Details: 08/13/2020
RANGE WHIRLPOOL WFG505M0BS Allied new regulator and tested unit. All burner light and burning as intended. No gas smell or leaks.
Near Visalia, CA 93292
Frank
Job Details: 08/13/2020
WASHER WHIRLPOOL WTW5000DW2 Customer stated not filling Performed diagnostics Found bad valve TestedPassed on normal cycle Job completed
Near Moreno Valley, CA 92557
Kevin
Job Details: 08/13/2020
OVEN WHIRLPOOL WOD51EC0HS01 Customer stated the lower oven started when upper oven was selected. I tested control panel and all is testing good. I reset touch pad and ran diagnostic to clear any codes. All tests good.
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 08/13/2020
WASHER MAYTAG MVWB835DW1 "Customer is concerned of washer not finishing the cycle and odor coming from the washer. I set the unit in diagnostic and there was a F3E1 code (Pressure System Fault). I checked the unit and I found a restricted Pressure Switch hose. Cleared the restriction and ran a manual and automatic diagnostic test. Pass both test. Regarding the washer smell recommended to the customer to ran a Clean Washer Cycle using Affresh, or setting the unit in Clean Cycle and use Bleach."
Near Santa Clarita, CA 91387
Raymond
Job Details: 08/13/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Upon arrival cx states unit not draining. Found clogged air gap. Cleared restriction and tested, unit functions as designed."
Near Modesto, CA 95354
Cruz
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ01 Complete- upon arrival cx said ice maker in now producing ice- will call if there any issue.
Near Simi Valley, CA 93065
Joe
Job Details: 08/11/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Unit needs a new inverter part number W11087200 due to the inverter not providing enough electricity to power the compressor
Near Delano, CA 93215
Erick
Job Details: 08/11/2020
DISHWASHER WHIRLPOOL MDB4949SDH2 "Cycled unit and found display not working. Cannot select any cycles. Inspected, power cord,outlet, and power housing. Found loose power cord terminal causing failure. Retightened and secured all pins. Retested it and unit is now powering and cycling. Job complete"
Near Shafter, CA 93263
Erick
Job Details: 08/11/2020
DRYER MAYTAG MGDC465HW0 Cycled unit and found unit with broken door switch causing unit not to advance. Replaced switch. Retested and unit power is on and cycles with heat. Job complete ; used 1 WPW10569603 (DOOR SWITCH) from stock
Near Bakersfield, CA 93312
Erick
Job Details: 08/11/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Cycled unit and found units interior lights flashing and dispenser not dispensing water or ice. Tested door switches and they passed tests. Reprogrammed main contorol and set all setting back to factory. Ran through diagnostics and manually tests each function and they passed. Retested unit and all lights are now working, dispenser is dispensing both ice and water. Unit passed all tests. Job complete"
Near Bakersfield, CA 93314
Erick
Job Details: 08/11/2020
COOK TOP KITCHEN AID KCGS956ESS02 "Cycled burner and found flame moving to the right causing failure. Removed burner office, cleared all debri, set and secured burner cap in place. Secured all spuds on burners. Retested unit and all burner ar working as design. Job complete"
Near Lompoc, CA 93436
Jim
Job Details: 08/11/2020
DISHWASHER KITCHENAID KDFE104HBL0 Replaced wash motor. Unit tested ok
Near Pomona, CA 91768
Andy
Job Details: 08/11/2020
REFRIGERATOR WHIRLPOOL WRX735SDHW02 Needs icemaker ; ordrng 1 WPW10300024 (icemaker)
Near Lompoc, CA 93436
Jim
Job Details: 08/11/2020
WASHER MAYTAG MVWC565FW2 Two fault codes stored. The first was a long fill. The second was motor not reaching top speed. Water seemed to be siphoning out the motor is reaching top speed.
Near Ventura, CA 93003
Hector Zuleta
Job Details: 08/11/2020
M/W OTR MAYTAG MMV1175JZ0 "Customer is concerned of hood cook top light not turning Off. I checked the unit and the User Interface is sending the command to the ACU but this doesn’t execute it, possible damaged Triac . Ordered ACU (W11391714) and rescheduled.; ordrng 1 W11391714 (ACU)"
Near Santa Clarita, CA 91387
Raymond
Job Details: 08/11/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Upon arrival cx states unit doesn’t dispense water or make ice, found kinked supply line. Improper installation. Rectified installation, tested unit. unit functions as designed."
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 08/11/2020
WASHER WHIRLPOOL WFW5620HW0 Customer is concerned of washer intermittently stop working. I set the unit in diagnostic and there was a F6E1 code (No communication detected from HMI to ACU). I contacted the Tech Line (SR#7728516416) and he recommended to through Test #1 on page 12 of the tech sheet (ACU power check) and I’d visually everything is in order replace UI and ACU. I checked all connections and they look in order. Ordered UI and ACU. ; ordrng 1 W11319991 (cntrl-elec) and 1 W11322879 (cntrl-elec)
Near Los Angeles, CA 91406
Raymond
Job Details: 08/11/2020
OVEN JENN-AIR JMW2427DS01 "Replaced console and tested, 7nit functions as designed. "
Near Lemoore, CA 93245
Frank
Job Details: 08/11/2020
REFRIGERATOR KITCHEN AID KRFF707ESS01 Customer stated water doesn’t fill up ice tray Customer stated they have changed water filterPerformed diagnostics Found there’s good pressure dispensing waterWater is good put in correctly Found water valve has continuity Will order partPlease schedule for this Wednesday at 8-9am; ordrng 1 WPW10341329 (water valve assy)
Near Santa Clarita, CA 91321
Raymond
Job Details: 08/11/2020
WASHER WHIRLPOOL WGL98HEBU0 "Downstacked unit. Due to tight clearances in area unit is installed, tech had slight damage to folding blinds, paint is peeling from removing upper trim on upper door frame, and wall trying to get behind unit to disconnect supply sources. Cold water hose is slightly too short not allowing units to be pulled fully out. Replaced door latch and tested, unit functioned as designed. Did not need control. ."
Near Merced, CA 95341
Kenneth
Job Details: 08/11/2020
WASHER AMANA NTW4516FW3 Fiund unit with ling fill error code. Not pumping in water. Causing unit to code out. Ordering water valve. Rescheduled customer for tuesday 8-11-20; ordrng 1 W11210463 (Valve)
Near Agoura Hills, CA 91301
Danny
Job Details: 08/11/2020
WASHER WHIRLPOOL WFW75HEFW0 F3e1 error code Found faulty pressure switch Replaced switch and reinstall unit Ran a self test cycle and unit completed with no leaks and no issues Advised client to clean washer with affresh once a month Unit is working and draining properly
Near San Bernardino, CA 92404
Rod
Job Details: 08/11/2020
WASHER WHIRLPOOL WFW560CHW0 Makes a squealing noise within about 3-5 mins or so into wash cycle. Fault codes stored in mcontrol memory indicated a over sids condition. Confirmed............cleared obstruction in pressure tube and cleared codes. No recurrence of issue called about.
Near Westlake Village, CA 91361
Hector Zuleta
Job Details: 08/11/2020
OVEN WHIRLPOOL KODE507ESS01 "Replaced: Control Panel (W10588729), Electronic Control (W10801665) and Electronic Control (W11179310). Tested ok.."
Near Bakersfield, CA 93314
Erick
Job Details: 08/11/2020
DRYER MAYTAG MED7230HC Upon arrival found large dents towards bottom right corner of cabinet. Customer very dissatisfied with product and earners. Unit will need new panel; ordrng 1 W11402953 (PANEL)
Near Westlake Village, CA 91361
Danny
Job Details: 08/11/2020
WASHER WHIRLPOOL WTW5005KW0 Unit is not completing cycle Test unit and found unit with drain hose install completely into drain and causing washer to siphon water out during washReinstall hose properly and ran a self test cycle unit completed with no leaks and no issues Showed client how to load washer and what cycles to use depending on load and also showed client how much soap to use Unit is working properly
Near Santa Maria, CA 93455
Jim
Job Details: 08/11/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 No heat discharge from the compressor ; rqstng P&A on 1 WPW10507886 (compressor)
Near Los Alamos, CA 93440
Jim
Job Details: 08/11/2020
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 System problem. Heat from the compressor no cooling in the evaporator ; ordrng 1 W11368894 (CONDENSER ) and 1 W11370574 (COMPRESSOR )
Near Lompoc, CA 93436
Jim
Job Details: 08/11/2020
WASHER WHIRLPOOL MVWB835DW4 Need part; ordrng 1 W11165546 (valve)
Near Lompoc, CA 93436
Jim
Job Details: 08/11/2020
WASHER WHIRLPOOL MVWB765FW3 F3E2. F0E4. F0E3; ordrng 1 W11165546 (valve)
Near Upland, CA 91786
Tyler
Job Details: 08/11/2020
DRYER WHIRLPOOL WGD7000DW3 Customer stated that thebdryer is taking too long to heat. Found restricted vent causing long dry times. Customer to have vent cleaned. Tested all works good at this time.
Near Lompoc, CA 93436
Jim
Job Details: 08/11/2020
REFIRGERATOR WHIRLPOOL WRF560SEYM05 Bail arm broke and snapped the plastic clip holder to the ice maker. Defrost drain is blocked. ; ordrng 1 4317943 (icemaker only) and 1 W11190084 (tube-drain) and 1 WPW10474785 (arm-shut)
Near El Monte, CA 91731
Juan
Job Details: 08/11/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Ice build up on freezer light switch, not allowing it to operate properly. De iced switch, checked ops, freezer light is working properly now."
Near Santa Clarita, CA 91321
Raymond
Job Details: 08/11/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Upon arrival wash motor not pressurizing water. No voltage from board. Needs control and pump.; ordrng 1 W10906426 (cntrl-elec)
Near Santa Maria, CA 93455
Jim
Job Details: 08/11/2020
DRYER MAYTAG MGDB835DC4 Blocked vent. Replaced open gas coils. Unit tested ok; used 1 279834 (2 COIL GAS VALVE SET) from stock
Near San Bernardino, CA 92405
Rod
Job Details: 08/11/2020
WASHER MAYTAG MHW6000XW2 Spoke with JK AT WFCC TECHLINESR# 7728516301Confirmed foot code with ADDTIONAL code of F05 E01 lid lock fault.Found display loose and broken in side console.Obstruction 8n air dome.....clearedOrdering user interface components and pressure switch; 1 W10387857 (CONSOLE) and 1 WPW10304342 (switch-wl)
Near Rialto, CA 92376
Tyler
Job Details: 08/11/2020
REFRIGERATOR KITCHENAID KRFC604FSS02 Could not find leak ordering both Evaporators and compressor.; 1 WP-W11393142 (Compressor) and 1 WP-W11291123 (Evaporator) and 1 WP-W11099748 (Evaporator)
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 08/11/2020
DISHWASHER WHIRLPOOL KDTE304GPS0 Customer stated that the door will not stay closed. Found hinges are bent causing it to spring back. Ordering hingea in stock. ; ordrng 1 WP-WP8534854 (Hinge) and 1 WP-WP8534853 (Hinge)
Near Merced, CA 95348
Kenneth
Job Details: 08/11/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02 No ice production. Replaced ice maker and tested unit. Unit is now working properly. Customer approves function at this time.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 08/11/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer stated that the ice maker stopped working. Found ice maker cycles but ice level arm is stuck down. Ordering ice maker not in stock.; ordrng 1 WP-W10873791 (Ice maker)
Near Simi Valley, CA 93065
Joe
Job Details: 08/11/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Units ice maker is n9t working due to bail arm freezing in ice.unfroze bail arm and unit began to function as designed. Job complete
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 08/11/2020
MICROWAVE KITCHENAID KMBP107ESS03 Kisser stated that when unit was delivered badge was crooked. Ordering badge not in stock.; ordrng 1 WP-W10909682 (Badge)
Near Upland, CA 91784
Tyler
Job Details: 08/11/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM03 Customer stated that freezer is cold but not freezing. Found fan motor.is not turning. Ordering fan motor in stoxk. Unit is in an RV.; ordrng 1 WP-WPW10253821 (Fan motor)
Near Camarillo, CA 93010
Joe
Job Details: 08/11/2020
WASHER WHIRLPOOL WFW6620HC0 Replaced controls tested unit job complete
Near Hanford, CA 93230
Enrique
Job Details: 08/11/2020
M/W OTR AMANA AMV2307PFS3 "Customer concerns , Amana microwave displaying error code . I was unable to troubleshoot microwave , no power in RV . Customer stated , unit displaying f1e4 error . Please order control and interlocks . I will only use parts needed . ; ordrng 1 W10849846 (cntrl-elec) and 1 W11252186 (interlock) and 1 W11252187 (interlock)"
Near Tulare, CA 93274
Enrique
Job Details: 08/11/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer concerns , water keeps dripping from dispenser after dispensing water . I called techline to document , spoke with ADRIAN sr#7728061349 . Techline didn’t provide any information about drip kit , DAVE PROVIDED ME WITH P#wp2314271 . I also spoke with TJ sr 7728518877 TJ RECOMMENDED TO ORDER AND REPLACE CHECK VALVE AND APPLY FOOD GRADE GREASE ON WATER TUBE CONNECTORS .; ordrng 1 542638 (grease) and 1 8201815 (connector) and 2 WP2314271 (connector)s"
Near Fontana, CA 92336
Tyler
Job Details: 08/11/2020
MICROWAVE WHIRLPOOL KMHS120ESS09 Customer stated that microwave was not working on popcorn function. Previous Tech found defective moisture sensor and magnetron. Removed and replaced magnetron control board and moisture sensor tested all works good at this time
Near Fontana, CA 92336
Tyler
Job Details: 08/11/2020
KITCHEN WHIRLPOOL WFG520S0FS0 Customer stated that the right front burner flame is low. Found debris in the orfice. Removed and replaced orfice holder tested all works good at this time.
Near Santa Clarita, CA 91390
Raymond
Job Details: 08/11/2020
WASHER WHIRLPOOL 11047561603 "Upon arrival cx states unit not draining, found drain pump sized due to dog hair and debris. Cx declines repair at this time."
Near Atwater, CA 95301
Kenneth
Job Details: 08/11/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found unit with E2 ice maker error. Ordrring new upper ice maker. Lower icemaker keeps shutting itself off when it cycles. Will replace lower ice maker on return visit. ; ordrng 1 W11294907 (Icemmaker)
Near Agoura Hills, CA 91301
Danny
Job Details: 08/11/2020
RANGE JENN-AIR JGRP436WP01 Unit is just displaying Jen air logo after a power outage Found faulty control Replaced control Reinstall and power up No floor or cabinet damage Test unit and all oven functions are working properly All burners are working properly.
Near Winton, CA 95388
Kenneth
Job Details: 08/11/2020
REFRIGERATOR MAYTAG MFI2570FEZ05 Custimer not home. Will call in to reschedule.
Near Merced, CA 95348
Kenneth
Job Details: 08/11/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Freezing in fridge. Ordering velocity fan blade. Only part that I did not recieve. Will replace pre-ID parts are on return visit. Rescheduled customer for friday 8-14-20; schdld next appmnt for 8/14 FRI !
Near Merced, CA 95348
Kenneth
Job Details: 08/11/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 No cool. Evap fan motor stopped up. Excessive frost. Defrosted ice and replaced evap fan motor. Tested. Unit is working properly.
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 08/11/2020
REFRIGERATOR KITCHEN AID KRFF305EBS01 I contacted the Tech Line (SR#7728532291) to documented the complaints about the refrigerator leaking. I found nothing wrong with the refrigerator and I was unable to duplicate issue
Near Agoura Hills, CA 91301
Joe
Job Details: 08/11/2020
RANGE KITCHENAID KFGD500ESS04 Unit needs a new control because the control is reading a bad temperature. Ordering parts.; ordrng 1 W10877013 (cntrl-elec)