Near Apple Valley, CA 92308
Cesar
Job Details: 11/06/2018
OVEN WHIRLPOOL WOS51EC0AB02 "Replaced sensor and control unit looses temp after an hour baking ran test pre heat temps run high unit dropping to much in temperature before control turns heat back on."
Near Fresno, CA 93730
Chris
Job Details: 11/06/2018
WASHER WHIRLPOOL MHW8200FC0 Customers issue is that wash machine will just shut off in mid cycle and wood display a F1E1 code which is loss of power. Upon arrival and after looking at washer I notice it’s connected into a GFI outlet which is no good.I put washer on extension cord and ran it On a regular outlet. Ran through diagnostics all functions tested good. Informed customer to have homebuilder to come back out with their electrician to change out that outlet. Job completed
Near Victorville, CA 92394
Cesar
Job Details: 11/06/2018
M/W OTR AMANA AMV2307PFW0 Bulb blew customer installed new bulb it did not come on checked power at bulb socket not getting power from control to light; ordrng 1 W10849846 (cntrl-elec)
Near Clovis, CA 93619
Chris
Job Details: 11/06/2018
REFRIGERATOR WHIRLPOOL JFC2089BEM01 Customers issue is icemaker in the freezer was not producing ice. I first dropped icemaker found motor to be seized. Removed and replaced with new icemaker tested for proper function everything checked out good. Job complete
Near Apple Valley, CA 92308
Cesar
Job Details: 11/06/2018
OVEN FRIGIDAIRE LFGF3052TFA F10 run away temp sensor ohms at 1086 at room temp it’s with in range ohmed from control indicating wiring to sensor and sensor are good, failed control not able to read ohms on sensor properly; ordrng 1 316220729 (OVERLAY) and 1 316455410 (clock/timer)
Near Apple Valley, CA 92308
Cesar
Job Details: 11/06/2018
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Found unit freezer temp at 1 degree and fresh food at 37 degrees all temp sensors ohm correct. Can hear popping from sealed system, moving restrictions flushed system and recharged all tested good on all components at this time.
Near Victorville, CA 92394
Cesar
Job Details: 11/06/2018
REFIRGERATOR FRIGIDAIRE FFTR1821QW Unit has icicles coming from Air supply two fresh food compartment clogged drain for evaporator defrost cycle causing water to drip down vent . Cleared evaporator drain unit tested good
Near Hesperia, CA 92345
Cesar
Job Details: 11/06/2018
FREEZER WHIRLPOOL WRX735SDHV00 Sealed system leak low side needs compressor and evaporator customer decline further repair at this time.
Near Hesperia, CA 92345
Cesar
Job Details: 11/06/2018
DISHWASHER WHIRLPOOL WDF130PAHB0 Unit not draining water out tested unit found drain pump not running checked voltage at drain pump had power from control. Found failed pump replaced pump unit tested good ; used 1 W10876537 (PUMP-DRAIN) from stock
Near Burbank, CA 91504
Raymond
Job Details: 11/05/2018
DISHWASHER JENN-AIR JDB9000CWP3 "Rich SR 7723344694 TechlineSherry SR 7723163559 Jen Air TPUpon arrival unit had rust streaks. Contacted techline and discussed, was informed cosmetic only covered for 30 days. Contacted TP and discussed, was informed that environmental conditions such as high humidity or corrosive air caused by salt water would not be covered but defect in material is covered for 2 years. Cx is using proper stainless steal cleaner and cleans regularly. TP stated this is covered for 2 years and to bill out under normal warranty. Needs door.; ordrng 1 W11035626 (panel)"
Near Burbank, CA 91501
Raymond
Job Details: 11/05/2018
DRYER WHIRLPOOL CGM2745FQ0 "Upon arrival unit would start without coin operation. Contacted techline was directed to commercial tech support. Spoke with them and found timer has not run down, unit needs timer; ordrng 1 W10521400 (harns-wire TIMER)"
Near Burbank, CA 91502
Raymond
Job Details: 11/05/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Upon arrival unit will not dispense water but icemaker working. Tested and found voltage at Doral water valve solenoid for dispenser but solenoid not opening unit needs a new valve; ordrng 1 W11043013 (valve)
Near Bakersfield, CA 93312
Jim
Job Details: 11/05/2018
DRYER WHIRLPOOL WGD4950HW0 Replaced broken dryer latch
Near Bakersfield, CA 93311
Jim
Job Details: 11/05/2018
WINE COOLER JENN-AIR JUW248RBCX00 Leak in the evaporator system. Compressor is running but no cooling in the box
Near Bakersfield, CA 93311
Jim
Job Details: 11/05/2018
REFIRGERATOR FRIGIDAIRE LFHB2751TF1 Crusher lever is damaged. Replaced ice bucket. Unit tested ok
Near Wasco, CA 93280
Erick
Job Details: 11/05/2018
DRYER ELECTRIC WHIRLPOOL CAE2743BQ0 Units coin slot is stuck causing it not to cycle. Removed coin slot. Removed jam. Retested it snd coins are now sliding and working with no errors. Job comp
Near Fresno, CA 93737
Chris
Job Details: 11/05/2018
MICROWAVE WHIRLPOOL WMH31017FB0 Customer is having intermittent issues with microwave. As far as the light coming on on it’s own and fan turning on. Entered microwave into diagnostics received F2-E1 Code. Unplug the unit then power it back on still receiving code. Was able to duplicate issue the customer was experiencing found faulty touch panel in control. Ordering parts listed will return when they come in; ordrng 1 W10269457 (switch) and 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10889327 (panl-cntrl) and 1 W10892389 (cntrl-elec)
Near Exeter, CA 93221
Erick
Job Details: 11/05/2018
WASHER WHIRLPOOL WFW75HEFW0 "Cycled unit and found unit with f9e1 error code in sting drain error. Accesed pump and found unit with lots of trash,pet hair, and coins causing unit not to drain. Flushed out pump and hoses. Retested it snd and rain pump is now working and draining. Reprogrammed main board and cleared all codes. Programming passed. Unit is now working as design with no errros. Job complete"
Near Visalia, CA 93292
Erick
Job Details: 11/05/2018
DISHWASHER WHIRLPOOL WHIRLPOLL "Installed new working harness. Removed all debri from unit. Installed mouse traps provided by cust. Retested unit and it cycled and filled with no errors, job comp"
Near Clovis, CA 93619
Chris
Job Details: 11/05/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 Found compressor not running again. Found power control board to have a faulty relay also compressor windings I’m getting a very low reading with my meter. Compressor is bad.Ordering parts listed will return and installThis is a sealed system job. Please give me a 2 call count also; ordrng 1 W10830278 (cntrl-elec) and 1 W10832994 (compressor) and 1 W10843055 (cntrl-elec)
Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details: 11/05/2018
REFRIGERATOR KITCHENAID KBFS25EVMS00 Removed and replaced discharge tube. Vacuumed system. It held a vacuum. Charged system t specs. System is cooling.
Near Lancaster, CA 93536
Patrick
Job Details: 11/05/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 Found the customer having issues with the water cloudy and light chipped. Water is fine it’s just air in the system. Customer just got the unit. Under cosmetic warranty ; ordrng 1 W10908166 (module)
Near Burbank, CA 91504
Raymond
Job Details: 11/05/2018
DISHWASHER KITCHENAID KUDE48FXSS0 "Upon arrival unit dispenser would not close. Found broken locking tab. Replaced dispenser and tested, unit functions as designed. Cx enjoyed service. Recommended for yelp and google review."
Near Pasadena, CA 91104
Bryan Dunn-Wilson
Job Details: 11/05/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Removed and replaced evap motor. Notice gasket along bottom of door is not installed. Inspected door and found that the liner is cracked along the bottom of the door not allowing the gasket to sit properly. Ordering parts. Did not reschedule due to part availability ; ordrng 1 LW10341279 (dor-fip ss), 458.36"
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details: 11/05/2018
FREEZER KITCHENAID KFIS29PBMS02 Upon removing evap ran out of gas for torch. Rescheduled cx for 11/03; schdld next appmnt for 11/3 SAT !
Near Glendale, CA 91208
Raymond
Job Details: 11/05/2018
OVEN WHIRLPOOL WFG320M0BS3 Upon arrival unit would not heat. Found igniter pulling 2.90 amps. Replaced igniter and tested un t functions as designed.
Near Santa Maria, CA 93455
James
Job Details: 11/05/2018
DISHWASHER WHIRLPOOL KUDE70FXSS5 "Unit has broken mounting clips on both adjusters not allowing rack to be supported and falling against door, causing door to open and unit to leak. Ordering new adjusters for both sides. Also found 1 broken positioned clip and 1 missing positioned clip.; ordrng 2 WPW10195840 (positioner)s and 2 WPW10546503 (adjuster)s"
Near Burbank, CA 91505
Raymond
Job Details: 11/05/2018
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Upon arrival unit would freeze in the RC and FC not cooling. Inspected and found unit overloaded with contents touching liner. Also cx had turned settings down to a minimum which is also causing cooling concerns. Instructed cx on proper use and care of unit. Bruce SR 7723349921 documented with Tech line
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 11/05/2018
MICROWAVE KITCHENAID KMBS104ESS02 "Unable to set control, display keep blinking. All electronic parts cover under the second to fifth year. Customer paid for service call and labor.; ordrng 1 W10891907 (cntrl-elec) and 1 W10891908 (cntrl-elec) and 1 W11197501 (CONTROL PANEL )"
Near Atascadero, CA 93422
George
Job Details: 11/05/2018
DRYER WHIRLPOOL WED5000DW2 Installed part tested check out ok complete no dents or dings cause by tech.
Near Los Angeles, CA 91605
Raymond
Job Details: 11/05/2018
WASHER WHIRLPOOL WTW80000DW2 "Upon arrival cx had disassembled unit, and console tabs were broke. Installed water valve. Cx stated he will reassemble unit."
Near Clovis, CA 93619
Chris
Job Details: 11/05/2018
DISHWASHER KITCHENAID KDPE234GPS Customers issues dishes were coming out wet. First off notice customer was not using rinse aid. Proceeded to enter dishwasher into diagnostics received no error codes. Cycle dishwasher through test all functions tested normal. Informed customer By using rinse aid will be a night and day difference in the drying process. Job completed
Near La Puente, CA 91744
Stephen
Job Details: 11/05/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ01 Replaced auger motor. Still locking up. Needs ice container assembly( binding ).; rqstng P&A on 1 W11185686 (ICE BIN ASSEMBLY )
Near Clovis, CA 93619
Chris
Job Details: 11/05/2018
WASHER MAYTAG MVWB765FW0 Customers issue is that water was dripping after cycle is stopped from dispenser. I found hot water solenoid not closing all the way there for letting water bleed by. Removed and replaced housing. Tested for proper function everything checks out good. Job complete
Near Montebello, CA 90640
Stephen
Job Details: 11/05/2018
WASHER WHIRLPOOL WTW5300SQ0 "Found worn agitator dogs, timer not advancing in spin. Scraping sound in spin. Found worn clutch, coupler. Needs timer, clutch, coupler, dogs. Long job. 2 count job.; rqstng P&A on 1 285753A (coupling,motor) and 1 285785 (clutch) and 1 80040 (agitator dogs) and 1 WP8546685 (timer)"
Near Fresno, CA 93720
Chris
Job Details: 11/05/2018
REFRIGERATOR FRIGIDAIRE FGHB2867TF0 On return visit I called Frigidaire tech line spoke with Robert about ongoing issue with ice maker. Made me run multiple tests. Our findings were there is a broken wire somewhere in the cabinet. Gave me a claim #82135442. He said they’re going to put it under review. Could not get him to say non-repairable. Having customer call Home Depot with this number and try to get it replaced faster that route. Job completed
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details: 11/05/2018
REFRIGERATOR KITCHENAID KSC24C8EYY03 Removed evap cover and used patch kit. Installed service stub and dye drier. Vacuumed unit for 20 minutes. Unit held vacuum charged to specs. Unit is now cooling Cx approves repair. Told cx if temps start to rise give us a call and we will come locate leak.
Near Coalinga, CA 93210
Mitch
Job Details: 11/05/2018
DRYER WHIRLPOOL LER4634PQ0 Upon arrival customer stated unit is not heating and timer will not shut off. Tested unit and found timer not moving just staying on and unit is not heating. Removed back panel to access cutoff and thermostat. cutoff and thermostat are not giving proper reading on ohm meter. Unit is needing new timer thermostat and cutoff. ; ordrng 1 279816 (thermal cut off hi) and 1 WP3387134 (thrmst-fix) and 1 WP3977767 (thrmst-fix) and 1 WP8299778 (timer)
Near Los Angeles, CA 91364
Kenneth
Job Details: 11/05/2018
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Replaced ice door on unit and ensured proper dispensing. Customer approves function at this time. No dents, dings, scratches, or scuffs caused by technician."
Near Covina, CA 91722
Stephen
Job Details: 11/05/2018
WASHER MAYTAG MVWB765FW1 "Replaced fill valve. Had f0e4, f3e2, f6e3. Clear error codes. Ran load size calibration, quick test cycle. Fills, agitates, drains, rinses, & spins properly. Complete."
Near Baldwin Park, CA 91706
Stephen
Job Details: 11/05/2018
REFRIGERATOR WHIRLPOOL WRS321CDBM00 Cycled ice maker. Found dripping from fill tube. Found fill tube loose. Reinstalled / adjusted fill tube. Cycled ice maker. Not leaking at this time. Unit is cooling properly. Normal sound level. Complete.
Near San Fernando, CA 91340
Michael
Job Details: 11/05/2018
RANGE KITCHENAID KSGG700ESS1 "Cx states unit will randomly start beeping and intermittently throw a f21 code. Cx would then unplug unit and continue using product.Removed front panel and exposed control. Found large amount of bugs in unit. Quick pic taken.Spoke with DS, unit has only been in home approx 1month. DS ordered new UI control. Return 11-14-18 12-4 requested by cx as she will be on vacation until time slot chosen; saved tckt"
Near El Monte, CA 91732
Stephen
Job Details: 11/05/2018
RANGE WHIRLPOOL WFG515S0ES1 Customer did not need service on her range. She needs service on her doorbell. Range doesn’t match serial number. Complete.
Near Los Angeles, CA 91311
Michael
Job Details: 11/05/2018
COOKTOP WHIRLPOOL WCG55US6HS00 Removed unit from counter and removed top drip panel. Replaced spark harness.Plugged unit back in and unit still sparks constantly.Spoke with DS who thinks harness may be shorted. Tech moved every single wire and connection by hand and could not locate short.Return WITH DAVE on 11-7-18 must send senior tech with current tech to finish repair. Cx is extremely unhappy with product.; schdld next appmnt for 11/7 WED 12-4
Near Monterey Park, CA 91755
Stephen
Job Details: 11/05/2018
REFIRGERATOR KITCHENAID KBFS22EWMS4 "Replaced drip pan , condenser motor & blade. Reinstalled P-trap kit. Unit is cooling properly at this time. Drain is working properly at this time. Complete."
Near Bakersfield, CA 93307
Dane
Job Details: 11/05/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ Upon arrival unit was freezing food in the freshman compartment. Took reading from fresh Food thermostat and it was correct. Control not reading temperature correctly. Removed and replaced control and tested unit. Unit functions normal now
Near Bakersfield, CA 93312
James
Job Details: 11/05/2018
REFRIGERATOR FRIGIDAIRE LFHB2751TF0 Replaced listed parts due to no ice Tested ok
Near Apple Valley, CA 92308
Cesar
Job Details: 11/05/2018
REFIRGERATOR WHIRLPOOL WRX735SDHZ00 Pop in pics unit purchased at Costco has 2 year from manufacturer right hand side fresh food door has cracks in inner liner door will need to be replaced ; ordrng 1 W11104477 (dor-fip)
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 11/05/2018
WASHER MAYTAG MVWB835DW1 Washer getting out of balance easily. Ordered a suspension kit and reschedule.; ordrng 1 W11130356 (suspension)
Near Bakersfield, CA 93311
James
Job Details: 11/05/2018
WASHER GE PSW23PSRA-SS Cleared frozen fill tube Cleared frozen water line in door and cleared fresh food drain tubeTested ok
Near Hesperia, CA 92345
Cesar
Job Details: 11/05/2018
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 Customer instruct on ice maker operation ice maker was turned off. Also noticed unit not level causing ice maker to make cubes that are not even in size
Near Manteca, CA 95337
William
Job Details: 11/05/2018
REFIRGERATOR WHIRLPOOL WRX988SIBM03 "found FF evap frosted over, instructed cx to defrost unit. called WP TL ref # 7723343857, part # w10902214 $ 49.38, SP , labor $ 85.00, gave estimate for $253.08, SP w11092686c, collected $115.00, service fee only; ordrng 1 W10902214 (thermistor)"
Near Manteca, CA 95337
William
Job Details: 11/05/2018
FREEZER WHIRLPOOL WZF79R20DW00 "Found control not shutting down system properly, cooling no/off function not shutting cool off, ordered control panel.; ordrng 1 W10812030 (contrl-box)"
Near Bakersfield, CA 93314
Mitch
Job Details: 11/05/2018
REFIRGERATOR WHIRLPOOL WRF989SDAM1 Upon arrival I removed all shelves and dewars to access evaporator. I used steamer to defrost block of ice on evap defrosted evap removed and replaced thermistor. Reinstalled all dewars amd shelves tested unit unit is now cooling and functioning normal at this time of service.
Near Oakdale, CA 95361
William
Job Details: 11/05/2018
OVEN WHIRLPOOL KOSC504ESS00 "found oven not heating in bake or broil, found fix thermister open.ordered fixed thermister, blower, sensor & control.; ordrng 1 W10803993 (cntrl-elec) and 1 W10859573 (sensor) and 1 W11034459 (thrmst-fix) and 1 WPW10176670 (blower)"
Near Madera, CA 93637
Irvin
Job Details: 11/05/2018
DISHWASHER KITCHENAID KUDS30FXSS5 "CX says the DW will power on then goes off immediately. Checked for error codes found 3: 10/1-dispenser issue 6/6-cool water 3/3-failed calibration, OWI FAILURE. Cleared codes ran unit through test cycle, completed the cycle. The unit completed the test cycle. During programming for normal operation the control was locked. Replaced console and control. Unit is responsive, all ops normal."
Near Santa Clarita, CA 91355
Michael
Job Details: 11/05/2018
REFRIGERATOR KITCHENAID KRFC300ESS01 "24931 Capistrano CourtW10571956 $111.67Cx states door gasket is torn, helded together by Scotch tape.Cx is a renter and unsure about unit warranty status. Cx needed to contact home owner for permission to proceed with estimate for COD call.Right side fresh food door gasket is badly damaged. Right side door shows signs of deterioration and is starting to crack/tear. Contacted home owner and quoted $518.09 for repair and Cx agrees.Removed and replaced door gasket. Used heat gun to form seal. Good door seal. Explained to home owner and tenants proper door opening procedure and instructed them to manufacturer website for use and care guides.Collected $518.09 by card. Job complete"
Near Los Angeles, CA 91367
Michael
Job Details: 11/05/2018
WASHER MAYTAG MVWC565FW1 "Cx states unit stopped mid cycle. F8e3-overflow condition stored in control. Cleared faults and ran auto service test. Passed with no issues. Cx informed that home experienced issues with plu,bong causing backing up in drain pipe. Plumber cleared the line and issue has not occurred since. Recommended cx use half the recommended dose of NON approved HE powder detergent. Unit ops as intended job complete. Left card with cx and instructed to call if problem persist."
Near Simi Valley, CA 93065
Aaron
Job Details: 11/05/2018
RANGE WHIRLPOOL WEG730H0DS0 "F8 E0 cooling fan bad , ordered the cooling fan asm ; ordrng 1 W11107275 (COOLING FAN)"
Near Rancho Cucamonga, CA 91730
Kevin
Job Details: 11/05/2018
DRYER MAYTAG MGDB850WQ0 "Customer stated unit is taking a long time to dry. I tested unit, found airflow is good. Tested gas coils, found failed gas coils. Removed and replaced gas coils. Tested unit. All tests normal. ; used 1 279834 (2 COIL GAS VALVE SET) from stock"
Near Apple Valley, CA 92308
Cesar
Job Details: 11/05/2018
REFIRGERATOR FRIGIDAIRE LGHB2867PFCA Found unit is missing segments on display not able to program temperature because can’t read display to know what the setting is replaced display unit tested good
Near Apple Valley, CA 92308
Cesar
Job Details: 11/05/2018
RANGE FRIGIDAIRE LGGF3043KFT Found flames to large at burners checked pressure at burner found pressure at 5.5 inches of water column and 7.7 at wall determined unit getting proper pressure from home but not able to properly regulate pressure replaced regulator pressure at burner is now 4.1 inches of water column all tested good
Near Bakersfield, CA 93312
Dane
Job Details: 11/05/2018
RANGE GE JGS760SEL1SS Wb26x29060 Upon arrival the unit would shut off at around 250°. Call tech-support and found pointer for this issue to change fan. Unit needs new penRa02-18; ordrng 1 Wb26x29060 (FAN)
Near Oakdale, CA 95361
William
Job Details: 11/05/2018
WASHER MAYTAG MVWC565FW1 "found latch Circuit open, replaced latch assy, ran self diagnostics, unit operating as designed.; used 1 W10838613 (LATCH) from stock"
Near Modesto, CA 95355
William
Job Details: 11/05/2018
DISHWASHER KITCHENAID KDTE104ESS4 "found intermittent power issues with DW Circuit, found 71 volts at outlet, instruct customer of power issues."
Near Santa Paula, CA 93060
Aaron
Job Details: 11/05/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Unit freezer iced up looked at the door gasket left middle had a gap in it , repaired the gasket heated up sealed the gaps up tested ops nml now"
Near Camarillo, CA 93012
Aaron
Job Details: 11/05/2018
REFRIGERATOR WHIRLPOOL WRF989SDAH02 "Unit fresh food section evaporator was iced over and set to 33 degrees causing the freezer ice over, customer is going to defrost the unit and start over to correct issue , collected 115.00 est to replace the parts that can cause this is $321.08 mr declined to repair at this time .paid check"
Near Simi Valley, CA 93065
Aaron
Job Details: 11/05/2018
WASHER WHIRLPOOL WTW8040DW2 "Unit not going through the full cycle , LF CODE was there tested the rinse cycle found the cold water valve not allowing water to go through and fill in a timely manner , replaced the water valve retested ops normal unit working as designed ; used 1 W11220230 (WATER VALVE ) from stock"
Near Simi Valley, CA 93065
Aaron
Job Details: 11/05/2018
WASHER MAYTAG MVWC416FW1 "Replaced the motor , gear case , cam asm belt, and actuator, tested operations unit is working normal now"
Near Simi Valley, CA 93063
Aaron
Job Details: 11/05/2018
DISHWASHER KITCHENAID KMBS104ESS02 Panel is replaced unit is working as designed
Near Bakersfield, CA 93311
Jim
Job Details: 11/05/2018
ICEMAKER FRIGIDAIRE FFHS2611PFEA The ice bucket gears were bent. Straighten the crusher gears and then I lowered the water intake time to reduce ice cube size.
Near Bakersfield, CA 93309
Jim
Job Details: 11/05/2018
WASHER MAYTAG MVWB725BW0 Replaced inner basket and outer tub. Not able to test due to it being outside
Near Bakersfield, CA 93313
Jim
Job Details: 11/05/2018
FREEZER FRIGIDAIRE FFTR2021TW0 Found leak at drier. Replaced compressor and evaporator. Recharged with 5 ounces of R134
Near Bakersfield, CA 93314
Jim
Job Details: 11/05/2018
DISHWASHER KITCHENAID KDTE104ESS0 WPW10605057 part number for the motor Customer declined repair445.00
Near Castaic, CA 91384
Billy J.
Job Details: 11/05/2018
M/W OTR WHIRLPOOL WMH31017HB0 Apon arrival uninstalled microwave removed and replaced bad motor fan and magnetron retested unit now operating as desighned
Near Stevenson Ranch, CA 91381
Billy J.
Job Details: 11/05/2018
WASHER MAYTAG MHW5500FW0 F3e1 f7e9 f8e3 W10901175 806.50 W11253212 9.98 apon arrival cx stated unit making a grinding noise in spin and load knocking noise I put unit in diognosis and heard it right away unistalled back panel to notice bolt that hold stator and rotor in place broke off and can’t remove bolt rotor stator bolt and tub assembly need replaced referring cx to whilpool to see if can get autho requesting extra labor if we get autho do to big repair informed cx all I can cover is parts with s code W10870751 WPW10544980 cx will be calling whirlpool quoted 400 for repair 115 sc parts s code labor 285 wait on autho to cover parts cx wants emailed comply never seen this big of a problem with brand new unit cx not happy if we get autho make 5 job count
Near Chowchilla, CA 93610
Irvin
Job Details: 11/05/2018
WASHER WHIRLPOOL WTW5000DW1 "The washer has weak suspension, causing no spin function. The tub assembly is hitting the floor during operation, replacing suspension. ; ordrng 1 W11130362 (SUSPENSION)"
Near Madera, CA 93636
Irvin
Job Details: 11/05/2018
WASHER WHIRLPOOL WTW8040DW3 "F6/E2- COMMUNICATION ERROR BETWEEN UI & ACU, ui can’t heat acu. Cleared codes ran test 51, passed. The error for lost communication didn’t show. Excess suds in a cleared unit replaced control, pressure transducer failure. After install ran test 51, all functions normal"
Near Arcadia, CA 91006
Bryan Dunn-Wilson
Job Details: 11/05/2018
FREEZER WHIRLPOOL WRT111SFDM03 Found no power at heat probe. Upon opening box found broken wires on new part. Re ordering heat probe rescheduled cx for 11/06; ordrng 1 819043 (heat-probe)
Near Oxnard, CA 93035
Jesus
Job Details: 11/05/2018
REFRIGERATOR KITCHENAID KSC24C8EYY03 Customer states that unit display is not working. Checked unit and removed grill cover. Checked connectors and wiring. Removed the UI connector and tested for voltage getting 15 vdc. Reconnect connector and found the wiring working intermittently assembled unit. Removed door and installed new door and accessories. Tested unit. Unit is now working as design.
Near Oxnard, CA 93033
Jesus
Job Details: 11/05/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Customer states that unit is freezing food in fridge section. Checked unit and found the eggs and juice freezing up. Called techline and troubleshoot unit in diagnosis, passed. Advice only to to replaced is the UI board. Ordering part. Removed panel and installed new panel. Tested unit panel and it’s working properly. Unit is now working as design."
Near Sierra Madre, CA 91024
Bryan Dunn-Wilson
Job Details: 11/05/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Opened box to evap motor and part was packaged wrong. Box had a control board in it. Reordering evap motor. Cx is irate. I explained to cx that it was boxed from from distribution and I apologized. ; schdld next appmnt for 11/9 FRI 8-10
Near Camarillo, CA 93012
Jesus
Job Details: 11/05/2018
DRYER WHIRLPOOL WFG515S0ES1 Customer states that oven doesn’t stay on. Checked unit and found the heat mat covering the burner vents. Removed and tested. Unit is working as design.
Near Modesto, CA 95357
William
Job Details: 11/05/2018
REFRIGERATOR MAYTAG MFI2269FRZ00 "found fridge filling ice maker uneven across ice maker mold, do to unit not being leveled, releveled unit, cycled ice maker, IM motor not turning, replaced ice maker, cycled ice maker, tested ok; used 1 W10882923 (ICEMAKER) from stock"
Near Visalia, CA 93292
Erick
Job Details: 11/05/2018
DOUBLE OVEN KITCHEN AID KODE500EBS Installed new parts on unit. Retested it and it unt is board passed tests. Job comp
Near Los Angeles, CA 91406
Kenneth
Job Details: 11/05/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found unit with excessive cold in fridge. Causing unit to freeze food. Ordering new display and damper. Informed customer that the area that is freezing is the coldest side of fridge due to that being where the cold is being blown from freezer into fridge. Rescheduled customer for ; ordrng 1 W11043015 (panel-ui) and 1 WPW10196393 (damper control assy)
Near Atascadero, CA 93422
George
Job Details: 11/05/2018
RANGE - GAS FRIGIDAIRE FFGW2415QBA Found wall oven oven not igniting power ok control ok tap on valve kick on need to replace valve and igniter ok to order parts office to call customer wen parts in.; ordrng 1 318177710 (oven ignitor) and 1 807192701 (valve)
Near Malibu, CA 90265
Jesus
Job Details: 11/05/2018
M/W OTR WHIRLPOOL KHMS2056SSS2 Customer states that unit is not working. Tested unit and panel is not responding. Reset power on unit and tested. Placed a cup of water and unit is working. Unit is working as design. Customer would like bulbs replaced.; ordrng 1 8204670 (lmp-basles)
Near Monrovia, CA 91016
Bryan Dunn-Wilson
Job Details: 11/05/2018
RANGE WHIRLPOOL WFG515S0ES1 Cx states oven won’t light. Tried starting oven and was getting no spark. Inspected wiring and found a broken wire on module. Removed and replaced spark mod. Unit is now functioning as designed. No dents dings or scratches caused by tech.
Near South Pasadena, CA 91030
Bryan Dunn-Wilson
Job Details: 11/05/2018
REFIRGERATOR WHIRLPOOL WRF540CWHZ01 Removed and replaced connector at dispenser to reservoir. Advised cx if they were having anymore issues to give us a call.
Near Atascadero, CA 93422
George
Job Details: 11/05/2018
RANGE KITCHENAID KDRS467VSS04 Installed part right front burner wen set on simmer starts clicking need to replace switch on valve spreader burner ok to order part office to call customer wen part in.; ordrng 1 W10371235 (valve-brnr) and 1 W10495853 (burnr-head)
Near Los Angeles, CA 91406
Kenneth
Job Details: 11/05/2018
DISHWASHER KITCHENAID KDFE204EWH0 Rinse aid cap fell off dispenser and then melted on heater. Removed old melted cap and replaced cap. Found some plastic silverware down at the bottom of dishwasher creating odor when unit was running cause heater was melting plastic. Removed melted plastic silverware and tested unit. Unit is no working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Atascadero, CA 93422
George
Job Details: 11/05/2018
REFRIGERATOR FRIGIDAIRE FGHD2368TF1 Found refrigerator not making ice found fill tube block clear out fill tube reposition fill spout retested check out ok complete no dents or dings cause by tech.
Near Chowchilla, CA 93610
Irvin
Job Details: 11/05/2018
REFIRGERATOR FRIGIDAIRE FFHT1514TW "CX says the unit is not cooling. Confirmed. Slight cool air present in the FREZER section. Compressor is running, fans running. The control is set to normal temps. Attempt to put control into a test mode several times failed. Removed power installed replace,ent control. Powered on and observe unit cycled on. Unit needs time to cool all ops appear normal."
Near Highland, CA 92346
Kevin
Job Details: 11/05/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Deli drawer lid cracked during normal operation. I’m called whirlpool and they said they will cover part and labor to install. Autho WH9AO00EPL1. Ordering deli drawer lid. ; ordrng 1 W10827015 (cover)
Near Camarillo, CA 93012
Jesus
Job Details: 11/05/2018
WASHER WHIRLPOOL WET4027HW0 Customer states that is not finishing cycle. Ran diagnostics and found error code. Pulled unit out and checked the water valve for debris. removed hose and found filter clogged with sand. Removed and cleared out debris. Assembled and tested. Unit is now working as design.F8-E1. No fill/long fill
Near Oak Park, CA 91377
Jesus
Job Details: 11/05/2018
REFRIGERATOR WHIRLPOOL KBFC42FTS08 "Customer states that unit is intermittently not cooling. Removed freezer door and checked for frost pattern, none present. Found the cap tub iced up. Placed gages and compressor found low compression on low side. Pulled a vacuum for 20 minutes and recharged system. Removed low side hose and high side, the high side shedder valve got stuck and released refrigerant. Replaced valve and pulled vacuum again, recharged unit. Checked gages and low side was at 5 high side was at 120. Removed hoses and assembled unit. Unit is now working as design. Impression was low on low sideBruceSr#77233481050-5 low80-125 high"
Near Redlands, CA 92374
Kevin
Job Details: 11/05/2018
REFRIGERATOR KITCHENAID KBSD602ESS00 Unit is not making ice. I tested optics and found optics to not be working correctly. I reset unit by turning power off and on. The optics appeared to function normal for a min. Unit has either a defective main control or bad optics. Intermittent issue. Ordering parts. ; ordrng 1 W10757851 (cntrl-elec) and 1 WPW10200659 (cntrl-elec)
Near Agoura Hills, CA 91301
Jesus
Job Details: 11/05/2018
REFRIGERATOR KITCHENAID KBSN608EPA01 Customer states that unit is displaying over temp. Checked unit and found the liner separated on the upper side of the freezer side and fresh food section. Called techline and advice to seal liner with silicone. Also used perma gum on both the corners of door gaskets. KevinSr#7723349819Silicone white482338Clear8201711
Near Malibu, CA 90265
Jesus
Job Details: 11/05/2018
WASHER WHIRLPOOL WTW8000DW5 Customer states that unit is runs hot water only. Ran diagnostics and manual test water valve. When activating the cold water valve through diagnostics it dispenses hot water. Turn off valves and switch hoses. Unit still not dispensing water properly removed panel and shut off valves. Replaced housing and installed hoses. Assembled unit and tested.Calibrated unit and reran automatic diagnostics. Unit is working as design.F0-E4. Spin limited by water temperatureF2-E1. Stuck button