Near Arvin, CA 93203
Patrick
Job Details: 05/04/2020
WASHER MAYTAG MVWC565FW Found the u it having issues with a suds error. Customer not using too much soap. Testing the unit out and it keeps powering off when motor kicks on. Ordering motor control and capacitor ; rqstng P&A on 1 W11026785 (motor-drve) and 1 W11116594 (cntrl-elec) and 1 W11395618 (CAPACITOR )
Near Los Angeles, CA 90065
Leon
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS01 Cx states that unit is missing ice maker After running diagnostic check find that unit is missing ice maker and wire connections are just damaged coming from inside of left door Called Partner Spoke Elianor S.R. # 7727642597 . Explained the situation She said its not covered Cx needs to contact to Sears
Near Bakersfield, CA 93312
Erick
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL GE BUILT IN right side tracked broken causing drawer not to slide in and out. Unit will need new track.; ordrng 1 WR72X10191 (slide asm 10)
Near Modesto, CA 95351
Cruz
Job Details: 05/04/2020
DRYER MAYTAG MEDB765FW0 "Fixed for fcc- unit in warranty- cx claims unit is turn off within 5 mins into its cycle, removed bottom panel and tested sensor wire harness and found it to be bad, I then installed new one (harness wire) tested unit in a high heat cycle it heated, no codes, unit is working as designed, cx ok repair."
Near Westlake Village, CA 91362
Joe
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KSSC48QVS05 WPW10395656 160.67WPW10159842 156.18WP2260518B 18.14Unit needs a water valve. Filter cap. And ice bucket.; ordrng 1 WP2260518B (cap-filter) and 1 WPW10159842 (valve-inlt) and 1 WPW10395656 (ice-contnr)
Near Malibu, CA 90265
Joe
Job Details: 05/04/2020
MW OVEN COMBO WHIRLPOOL KMHC319ESS4 Units magnate in is not heating machine. Ordering magnetron and collected 115 service fee.; ordrng 1 W11230995 (magnetron)
Near Denair, CA 95316
Lance
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL AFD2535DEQ "Tech line sr#In sticky notesOn arrival unit was powered off, plugged in and compressor running, and unit has began cooling. Cannot hear any usual noise. Condenser coils warm, freezer section getting cold. Put on new start device and unit working as designed. Soap and bubble test discharge tube no leaks. Need to give it few days for cooling, if cooling stop we will need to re route with compressor and discharge tube.; used 1 W10613606 (CAPACITOR RELAY) from stock"
Near Modesto, CA 95351
Lance
Job Details: 05/04/2020
DRYER MAYTAG MEDX655DW1 "Fixed-replaced faulty bearing drum ring, as well as replaced 2 rollers, belt, and drive pulley. Ran and tested, unit is now spinning, and working as designed."
Near Modesto, CA 95351
Lance
Job Details: 05/04/2020
DRYER MAYTAG MEDB766FW0 "Fixed- replaced faulty drum seal as well as installed dryer repair kid, (rollers, belt, pulley). Ran and tested ok. Allow 10 minutes for glue to cure. Unit now fully operational"
Near Escalon, CA 95320
William
Job Details: 05/04/2020
WASHER MAYTAG MHW3505FW0 "Called cx , unit over filling, did not receive part tordered, ordered drain hose & water valve for unit. This is a stacked unit, 2 MAN JOB.; ordrng 1 W11281268 (hose) and 1 WPW10435242 (valve)"
Near Los Angeles, CA 90065
Leon
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Technical Service Pointer #: W11092686EIce buildup on evaporator cover under crispers shelf Ice maker is overproducing ice Can’t remove evaporator cover Please give this job back to JV or schedule next visit for Rich.Cx aware to defrost unit prior next visit.Confirmed with Rich to schedule on his route ; ordrng 1 W10886931 (icemaker)
Near Modesto, CA 95350
Lance
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW72HEDW0 "Fixed-replaced control board, panel control (user interface) as well as pressure switch. Auto test passed, unit is now working as designed, display is working now."
Near Oxnard, CA 93030
Joe
Job Details: 05/04/2020
FREEZER WHIRLPOOL WRF535SWHZ00 Units ice maker is not working causing it to not make ice.control is also not opening and closing causing it to not allow cold air to leave freezer. Also found a breach in the bottom gasket. Ordering parts.; ordrng 1 W10571967 (frz door gasket (gr)) and 1 W10884390 (icemaker) and 1 WPW10594330 (control)
Near Port Hueneme, CA 93041
Joe
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Units door gasket is physically tore. Ordering gasket.; ordrng 1 W10443315 (gasket-fip)
Near Modesto, CA 95350
Lance
Job Details: 05/04/2020
WASHER WHIRLPOOL MVWC565FW2 "Instructed customer on proper loading techniques , high efficiency detergent , as well as drain pipe in sink needs to not touch water. No errors stored in memory, passed calibration and auto test ok. Unit is working as designed."
Near Port Hueneme, CA 93041
Joe
Job Details: 05/04/2020
RANGE WHIRLPOOL WGG745S0FS02 Units membrane has burnt. It has damaged the panel due to burning ordering parts.; ordrng 1 W10879583 (swtch-memb) and 1 WPW10318550 (panl-cntrl)
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 05/04/2020
RANGE WHIRLPOOL KCGD506GSS00 Customer stated that the igniters stay on sometimes. Found spill shorted out switches but now is dry and working. Customer declined additional service.
Near Fontana, CA 92336
Tyler
Job Details: 05/04/2020
WASHER MAYTAG MVWB765FW0 Customer stated that the unit is not spinning the clothes out. Checked unit for error codes. Found overloading code. Ran unit through diagnostics. Found spins settings were on slowest settings. Fixed and calibrated all works good at this time. Pump sent to SW I don’t have it.
Near Lathrop, CA 95330
William
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Found dents on freezer door, Took picture of freezer door dents, see pics , ordered freezer door for unit.; ordrng 1 W11301145 (dor-fip)"
Near Fontana, CA 92335
Tyler
Job Details: 05/04/2020
MICROWAVE MAYTAG MMV4205DS1 Customer stated that the unit is off. Found open thermal fuse. Removed and replaced fuse from truck stock. Tested all works good at this time. Pre id parts sent to SW I didn’t receive.; used 1 W10138793 (FUSE) from stock
Near Los Angeles, CA 91331
Randy
Job Details: 05/04/2020
WASHER WHIRLPOOL CAE2745FQ0 Removed and replaced control and actuator. Tested now working as designed. Collected 65.00 cash for labor.
Near Los Angeles, CA 90039
Leon
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Cx states that unit is not working properly.After running diagnostic check find that unit is not cooling in both compartments unit has a bad control board Quote Parts control board $200.00Labor $140.00S.C. $115.00Total $455.00Cx payed full amount of $455.00; ordrng 1 W11035841 (cntrl-elec)
Near Fresno, CA 93702
Timothy
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Checked unit for evidence of dye. Could not find any evidence of dye on the welds , exposed tubing, condenser or evaporator. Found the pressures are low. Called WPTS(7727671461) to document my findings, explain that the unit cools after the repair but looses cooling later( about 3-5 days) and for service advise. WPTS states that I can not find dye and I have installed 2 dye dryers and compressors that they would put the unit up for review. They stated that they would contact the customer but if the customer wanted to call in they should provide the sr # (7727671461) and call next week so they would have time to review the service report."
Near Baldwin Park, CA 91706
Stephen
Job Details: 05/04/2020
REFRIGERATOR MAYTAG MRT118FFFH01 Ran diagnostics. Not cooling. Found ice ball on cap tube into evaporator. 4 count job. Allow extra time . SEND SEALED SYSTEM TECH ONLY. Compressor has 10 year part warranty.; rqstng P&A on 1 W10836706 (EVAPORATOR ) and 1 W11092625 (COMPRESSOR )
Near Fontana, CA 92335
Kevin
Job Details: 05/04/2020
WASHER MAYTAG MVWB765FW0 Customer stated the unit has been getting clothes caught under agitator. Needs new designed agitator per service pointer. Ordering part.; ordrng 1 W11161960 (agitator)
Near Los Angeles, CA 91335
Randy
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL KDTE704DPA0 Found not starting found door was hitting left side of cabinet and not allowing to latch. Lifted left leg. No more rubbing on side. Now starting up. Collecting for service call 115.00 via cc.If recalled send with latch. WPW10653840
Near Riverside, CA 92506
Kevin
Job Details: 05/04/2020
MICROWAVE WHIRLPOOL KEMC377KBS0 Removed and replaced spring inside micro door. Tested unit. All tests good.
Near Santa Maria, CA 93455
Rich
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW87HEDW0 "Replaced bad pressure switch...F3E1Ran diagnostics, passed.Operating as designed."
Near Glendale, CA 91208
John
Job Details: 05/04/2020
DRYER MAYTAG MGD6630HW0 Replaced the front panel that was damaged by one of the technicians. Replaced the front panel. The dryer tested good.
Near Santa Maria, CA 93455
James
Job Details: 05/04/2020
REFRIGERATOR KITCHEN AID KRFC704FSS Replaced parts. Ran icemaker fill test and home position test. Unit filled as intended and is working as intended at this time.
Near Fresno, CA 93720
Timothy
Job Details: 05/04/2020
DISHWASHER KITCHENAID KDTM404EBL3 Installed the sump and control. Tested unit. Unit checks ok.; ordrng 1 W10834770 (harns-wire)
Near Merced, CA 95341
Kenneth
Job Details: 05/04/2020
WASHER WHIRLPOOL MVWC565FW0 Installed cam and actuator and tested unit. Unit is now working properly. Customer approves function at this time.
Near Fresno, CA 93720
Timothy
Job Details: 05/04/2020
WASHER MAYTAG MVWB835DW4 "Checked for faults, ran a service test, checked for grounded polarized power. No faults , unit passes the service test and the outlet is grounded and polarized. Called WPTS(7727592626) and was told to replace the UI.; ordrng 1 W11115285 (panel-cntl)"
Near Cayucos, CA 93430
Tom
Job Details: 05/04/2020
REFRIGERATOR JENN-AIR JB36NXFXLE00 "Found Bailer Arm in the off position. Customer states that unit never made any ice after IM installation. Put Arm in on position, unit rotates, harvests, and calls for water. Tech left Bailer Arm in the off position after installation, recall on tech, job complete. No damage to unit or home from tech, job complete."
Near Los Angeles, CA 91402
Randy
Job Details: 05/04/2020
WASHER WHIRLPOOL CAE2743BQ0 - Called office at 920 knew I was running early. Client said they would let me in per George. One of the tenants let me in. They opened door for laundry room. Gave cod charged tenant was unaware of cost. Waiting for manager. Unit unplugged and no power outlet available check quick pics. Waited they show up at 9:55 Unit not operating for client on arrival. Now plugged in. Board fine lights green. Ran diagnostics passed. Unit now working collecting for service call 115.00. Client said he wants lid switch replaced . Found no issue with switch but client insisting he needs this switch replaced. Quoting for switch. 155labor and 65.54 plus 6.23 tax. 226.77 total on return visit. ; ordrng 1 WPW10482836 (latch)
Near Bakersfield, CA 93311
Erick
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL WDT970SAHW Found flaw in panel.Install new parts on unit. Retest today and customer approved. Job complete
Near Rialto, CA 92376
Kevin
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Unit getting high humidity in RC. I found defect in RC door causing gasket not to seal in lower left. I tried forming and adjusting cabinet. Still not touching. Ordering door. ; ordrng 1 LW10599404 (dor-fip)
Near Los Angeles, CA 91335
Randy
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW92HEFW0 Found model serial rubbed off from use. Bellow is all black mold needs replaced as well. Multiple error codes. F1e1 f8E1 long drain f5E2 Complaint stops mid cycle and won’t proceed ran diagnostics valve for dispensing squeaking while dispensing and sounds like holding back from filling. Needs valves and dispenser as well. Found excessive soap in machine. Drain pump loud humming bad pump. Stacked unit. Needs to be unstacked. W108621903 call count. ; rqstng P&A on 1 W10862190 (dispenser) and 1 W11173364 (bellow) and 1 WPW10247306 (valve) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)
Near Paso Robles, CA 93446
Tom
Job Details: 05/04/2020
WASHER MAYTAG MHW5500FW1 "Installed Control Board and Door Lock, ran diagnostic tests, check okay. No damage to unit or home from tech, job complete."
Near West Covina, CA 91792
Stephen
Job Details: 05/04/2020
WASHER MAYTAG MVWX655DW1 "19244 ELBERLAND street West Covina Ca 91792 is correct Address. Ran diagnostics. Had f2e1 error code. Cleared error code. Stuck in pump out mode. R & R pressure tube. Cleared tube. Ran calibration, auto test cycle. Fills, agitates, drains, rinses, dispenses, and spins properly. Complete."
Near La Verne, CA 91750
Stephen
Job Details: 05/04/2020
DRYER-GAS WHIRLPOOL WGD75HEFW0 "Ran diagnostics. Not drying, found harness plug to Dryness sensor not seated. Reconnected harness plug. Tumbling and heating properly at this time. Instructed customer to have foil venting replaced with aluminum duct. Complete."
Near Santa Maria, CA 93455
Rich
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Reroute for part...; ordrng 1 W11087438 (motor-evap) and 1 WPW10389152 (SUPPORT)
Near Claremont, CA 91711
Stephen
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL WDT720PADM1 "Replaced heater assembly. Ran diagnostics. Had f5e1, f9e1 error codes. Cleared error codes. Ran diagnostics cycle. Heater amp draw 8.5A. Unit is plumbed to cold water, no air gap. Instructed customer to call plumber. Instructed customer NOT to use DW until plumbing is corrected. Complete."
Near Santa Maria, CA 93455
Rich
Job Details: 05/04/2020
FREEZER WHIRLPOOL WRX986SIHZ00 Reroute for parts. Warped drawers...; ordrng 1 W10858802 (bin-freezr) and 1 WPW10493169 (bin-freezr)
Near Riverside, CA 92501
Tyler
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KSSP42QKS00 Customer stated that the refer compartment is not cooling. Found no air flow from freezer to refer compartment. Customer is going to try and defrost unit.
Near Bakersfield, CA 93311
Erick
Job Details: 05/04/2020
REFIRGERATOR KITCHEN AID KFIS29BBMS02 Cycled unit and found unit with frost buildup around evaporator causing Fan to make loud noise. Tested and found-heater not engaging causing it not to cycle properly. Replaced fan assembly with new bimetal. Re-tested it and unit is nowcooling properly in both sections job complete
Near Bakersfield, CA 93311
Erick
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW9600TA01 Cycled unit and found unit grinding as it spinning. Found shavings coming down causing unit to have strong burning odor. Basket is completely disengaging from tub. Unit will need new complete tub job. Customer declined estimate time of service. Job complete
Near Merced, CA 95341
Kenneth
Job Details: 05/04/2020
OVEN MAYTAG MER6600FZ0 F2E1 error code. Shorted keypad. Ordering new control. Rescheduled customer for Friday 5-1-20; ordrng 1 W11092468 (Control)
Near Bakersfield, CA 93311
Erick
Job Details: 05/04/2020
FREEZER KITCHENAID KRMF706ESS01 It’s all new parts on unit. Re-tested unit and unit cycled and filled with no errors. Job complete
Near Bakersfield, CA 93313
Erick
Job Details: 05/04/2020
M/W OTR KITCHEN AID KMHS120ESS09 Cycled unit and found rack not positioned properly causing it to Spark. Left roach holder leaning. Re tighten all screws surrounding rack holder. Re-tested unit unit is no longer sparking. Informed customer on operations with rack. Job comp
Near Palmdale, CA 93550
Jonathan
Job Details: 05/04/2020
WASHER MAYTAG MVWB766FW1 Found loose connection to valve. Fixed connection. Tested unit and is working properly.
Near Los Angeles, CA 90042
John
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "The refrigerator is not defrosting. The heater, and the bi-metal test good. Control failure. Ordering parts.; ordrng 1 WPW10503278 (refer elect cont brd)"
Near Moreno Valley, CA 92557
Rod
Job Details: 05/04/2020
WASHER MAYTAG MVWB835DW "Already had been declined estimate from Lowe’sCrystal please bill this out due to sending us back again.Consumer told, when he called back to see what the holdup was he was told that a tech would have to go back.Mark in the office found where the claim was denied but Lowe’s told the consumer that there was no pending serv call nor history on this. Mark said that the order plainly said that it was closed out due to that it was denied claim.Unnecessary trip needs billing out. Inst’d Cx to resched out to Lowe’s again.Cx also had the original estimate that was written up for Lowe’s by the tech RO see attached pix"
Near Fontana, CA 92337
Tyler
Job Details: 05/04/2020
RANGE WHIRLPOOL WGG745S0FS02 Customer stated that the grate is cracked in 2 places causing pans to move. Found defective grate. Ordering grates mot in stock.; ordrng 1 W11449099 (GRATE)
Near San Bernardino, CA 92408
Rod
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW6620HC0 Returned to replace defective part W11322905 and W11324037As designed operation returned with no issues
Near Baywood-Los Osos, CA 93402
Tom
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW72HEDW0 "Installed Bellow, ran diagnostic tests, all components functional, check okay, no leaks detected. No damage to unit or home from tech, job complete."
Near Jurupa Valley, CA 92509
Tyler
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Customer stated that the million on refer door is broken. Ordering mullion not in stock. Need to lift door when return.; ordrng 1 WP12722803AP (rail-mulln)
Near Morro Bay, CA 93442
Tom
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Upon arrival, customer states that unit does not open Dispenser to allow pod to enter unit. Ran unit in normal operation to observe behavior./Found no water to unit when called, visual inspection of water supply shows valve at wall was closed, recent garbage disposal replacement. Turned on valve, ran unit in normal operation, water supplied. Water Valve good, Recirculation Pump good, Drain Pump good, no opening of Dispenser. Visual inspection shows Dispenser disconnected from Control Board at Dispenser, secured connection, ran unit, check okay. No damage to unit or home from tech, job complete."
Near Lompoc, CA 93436
James
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW5620HW0 Found unit with unresponsive control panel. Buttons on right side working and responsive. Buttons inside black selection panel non responsive. ; ordrng 1 W11319991 (cntrl-elec)
Near Bakersfield, CA 93311
Erick
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL WDT970SAHW Office cannot get a hold of customer. No voicemail set up. Cannot run call. Customer is a no-show; schdld next appmnt for 5/6 WED !
Near Lancaster, CA 93534
Jonathan
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW560CHW0 Found defective drawer.; ordrng 1 W11318755 (drawer)
Near Lancaster, CA 93536
Jonathan
Job Details: 05/04/2020
FREEZER KITCHENAID WRV986FDEM Found defective thermistor and fan; ordrng 1 W11109595 (motor-evap)
Near Santa Clarita, CA 91351
Randy
Job Details: 05/04/2020
WASHER AMANA NTW4516FW1 F0E2 over suds condition. F0e5. Off balance load detected. Found not spinning found belt was off motor . Placed in correct spot. now spinning properly. Ran diagnostics cleared codes. Now working. Job complete
Near Lancaster, CA 93536
Jonathan
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found defective control board. ; ordrng 1 W11224256 (cntrl-elec)
Near Porterville, CA 93257
Michael
Job Details: 05/04/2020
DRYER MAYTAG MGDB835DW4 Cx states unit sometimes makes a rattling noise but unit needs to run for excessive time. Unit is running check lint creek light was illuminated. Cx states dryer vent exits on the roof.Cx states they cleaned the dryer vent with a blower but did not run a cleaning brush through the hard piping.Dryer is running on timed dry entire time and tech was not able to recreate issue. Advised cx to record event and call back if issue persist. No functional failures while tech is in the home. Job complete
Near Redlands, CA 92373
Rod
Job Details: 05/04/2020
REFRIGERATOR KITCHEN AID KRSC500ESS00 Andrew in wfcc tech line ref# 7727671581. Use autho code KPNH8PNFP1Found that addional issues with user interface control. User interface won’t respond to all buttonsPrepaid labor 150.00 C/C 3164855486. Trip already paid on first attempt on this separate issue.; ordrng 1 W10822646 (cntrl-elec)
Near Clovis, CA 93611
Andrew
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID WRV986FDEM00 Checked unit pressure and was 8 inches in vacumn and head pressure was 185. Ran diagnostics test 4 pressure equalized test 4 sub 4 low side was 2 psi and high side was 138 psi. Test 4 sub 5 low side was 8 inches vacumn and high side was 200 psi. Unplugged unit in test 4-5 dumped charged. Removed cap line from freezer evap. Ran 130 psi charge and no nitro coming out of freezer cap line. Called WPL techline to document SR# 7727641379 unit sent for product review.
Near Bakersfield, CA 93312
Jim
Job Details: 05/04/2020
DISHWASHER KITCHEN AID KDTE204ESS4 Fault 7-1 No temperature rise detected. Heater did not turn on in diagnostic testing. Touch pad was difficult to work. Wash motor will decrease in pressure durning the testNo high loop in the drain hose. Will be causing dirty water to drain back into the dishwasher.; rqstng P&A on 1 W10696509 (heater) and 1 W10902006 (cntrl-elec) and 1 W10905441 (console) and 1 W11084657 (pump&motor)
Near Bakersfield, CA 93314
Jim
Job Details: 05/04/2020
DRYER ELECTRIC MAYTAG MVWC565FW0 Missing parts in the boxes and a defective lid lock; ordrng 1 W10752187 (screw) and 1 W10837741 (lid strike) and 1 W11307244 (latch) and 1 W11385424 (RETAINER)
Near Hanford, CA 93230
Enrique
Job Details: 05/04/2020
DRYER WHIRLPOOL WGD5000DW3 "Whirlpool dryer not heating , Found shorted thermal cut off . Installed new part . Tested it , all functions work as designed ."
Near Los Angeles, CA 91344
Randy
Job Details: 05/04/2020
DRYER MAYTAG MDG4000BWQ Found cx wants the unit looked at. Found outside units. Found bad bearings wheels. ; ordrng 1 12001541 (bearing & roller asy) and 1 WP6-3700340 (bearing)
Near Corcoran, CA 93212
Enrique
Job Details: 05/04/2020
RANGE WHIRLPOOL WFC150M0EW0 Installed new control . All functions tested normal .
Near Santa Clarita, CA 91355
Randy
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRFC302EPA02 Replaced freezer gasket. Replaced top gasket. Found defective in the middle need new one. ; ordrng 1 W10830047 (gasket-fip)
Near Tulare, CA 93274
Chase
Job Details: 05/04/2020
WASHER MAYTAG MVWX655DW Cx complaint is that they are not getting enough water to unit. Found cold valve solenoid clogged with dirt. Cleaned out valve and re installed. Unit now getting proper amount of water to unit. Tested and calibrated. All ops now testing out normal. Unit now working by design. Job complete.
Near Fresno, CA 93711
Timothy
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 Inspected unit and found a gap at the ULH FC door gasket. Steamed gasket and frosted area. Door is sealing better tracks feel like they have more resistance than intended after clearing them of frost. Checked damper operation. Damper is opening and closing properly.; ordrng 2 WP13055901 (slide)s
Near Denair, CA 95316
Cruz
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Complete- cod- oow- cx claim ff compartment is not cooling properly, found Condensation on ice box, found fan not blowing causing condensation, found temps in ff @ 40° which is normal found temps in fc @ 5° which is normal, led module lights flickering at times according to the customer, unit needs parts ($245.79 wpw10675033 main cntrl) ($317.71 w10804160 led cntrl elec) ($130.09 w10846539 fan) labor ($125.00) service call($115.00) tax ($55.33) total amount ($997.92) cx paid with a personal check of $115.00 only, send cx this work order and receipt via email please thanks."
Near Ducor, CA 93218
Michael
Job Details: 05/04/2020
WASHER MAYTAG MVWC565FW2 "Cx showed tech two videos of unit in use. One video in rinse mode and the other vid in spin cycle both making wobbling noises.Removed agitator and hub drive and inner wash tub found nothing damaged or any indications of any issues. Tub spins freely by hand with no noises.Tipped unit back and removed splutch kit and is good, shifter arm is good motor is good no idea what’s going on. Ordering gearcase W11035751And inner wash tub W10752719Office to contact cx when parts are available; ordrng 1 W10752719 (INNER WASH TUB) and 1 W11035751 (GEARCASE)"
Near Templeton, CA 93465
Tom
Job Details: 05/04/2020
DISHWASHER KITCHENAID KDFE104HWH0 "Ran unit in normal operation, drain good, water fill good, no rotation from Recirculation Pump. Order and replace Sump and Pump and Control Board./Sump and Pump - (W11085683)Control Board - (W11305303); ordrng 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)"
Near Avenal, CA 93204
Enrique
Job Details: 05/04/2020
WASHER MAYTAG MVWX655DW1 "Maytag washer not advancing wash cycles and makes rattling noise . In diagnostics found shifter fault , installed new shifter , retested it . Control shuts off , also washplate and drive hub assembly are stripped .; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W11116592 (cntrl-elec)"
Near Templeton, CA 93465
Tom
Job Details: 05/04/2020
FREEZER MAYTAG MZF34X16DW00 "Upon arrival, found unit unplugged. Customer states that unit is tripping GFI protected circuits, not the main circuit breakers. Informed customer that appliances are preferably powered by circuits not protected by GFI due to the potential for exceeding the GFI limits. Refrigerator in home pulled forward and circuit used to power unit. U it has power, unit starts cooling, no trips. Evap Fan good, lights good, door switch good, Compressor good, no leaks detected, check okay. Informed customer that Washer and Dryer plugs in garage are usually not GFI protected, tested at new power source, check okay. No damage to unit or home from tech, job complete."
Near Hanford, CA 93230
Enrique
Job Details: 05/04/2020
RANGE WHIRLPOOL WGE745C0FS01 Inspected whirlpool range . Cooktop right front burner glass cracked ( stress crack ) . ; ordrng 1 W10877558 (cooktop)
Near Merced, CA 95340
Kenneth
Job Details: 05/04/2020
REFRIGERATOR KITCHEN AID KBSD612ESS01 Installed grill
Near Atwater, CA 95301
Kenneth
Job Details: 05/04/2020
WASHER MAYTAG MVWX655DW1 Unit not advancing due to worn drive hub. Replaced drive hub and tested unit. Unit is now eorking properly. Customer approves function at this time.
Near Turlock, CA 95382
Kenneth
Job Details: 05/04/2020
FREEZER WHIRLPOOL WRF535SWHZ04 Snow in freezer. Founf unit gapping on freezer door gasket. Sealed gasket. Tested. Unit is working properly. Customer approves.
Near Baldwin Park, CA 91706
Juan
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Replaced air tower, applied sealant to cabinet/liner (freezer)"
Near Simi Valley, CA 93065
Aaron
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL MDB4949SHZ0 "Verified unit in warranty Checked operations unit was full of suds customer doesn’t use the rinse aid but does use cascade with Dawn soap in it , cleared out all the soap suds told the customer don’t use cascade pods anymore with Dawn tested operations did not find any leak while I was on premises while the unit was running operating normal now"
Near Simi Valley, CA 93065
Aaron
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Checked the unit fresh food section is 51°F freezer section is 10°F check both evaporators found at the fresh food evaporator was frozen over needs new main board , u I board and thermistor harness assembly with the evaporator fan motor to repair the unit, Evap motor asm 87.42 , support 13.57 , u I board 259.04, main board 254.75 tax 44.57 trip 115.00 labor 188.00 totaling $962.39 mr declined to repair at this time collected $115.00 paid on card"
Near Moorpark, CA 93021
Aaron
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Checked operations unit is working ok , pulled out checked condenser fan it’s ok compressor, went into diagnostics and tested the dampener door and fans operating ok no abnormal sounds even cycled the icemaker everything is working correctly tested everything that moves and opens and closes and turns on and fans and compressors unit is working as designed unable to duplicate any noises at this time unable to find anything wrong with the unit at this time"
Near El Monte, CA 91732
Juan
Job Details: 05/04/2020
WASHER WHIRLPOOL WTW5000DW1 "Replaced gearcase, washplate, drive pulley, suspension rods. Checked ops, unit is working fine.(used Autho# WPYN400XL2)"
Near Montebello, CA 90640
Juan
Job Details: 05/04/2020
WASHER MAYTAG MVWB955FW1 "Replaced gearcase, washplate and bolt. Checked ops, unit is working fine. (used Autho3 MPYMZPYXL2)"
Near Tulare, CA 93274
Enrique
Job Details: 05/04/2020
WASHER WHIRLPOOL WTW4815EW Installed valve . Performed calibration . All functions tested normal . No leaks .
Near Apple Valley, CA 92308
Cesar
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 On last visit heater for defrost had came on but done only a partial defrost leaving ice build up in center of evaporator. Since last visit unit has not done any defrost cycles attempted to run a forced defrost and heater failed to come on found no power from main control to heater at this time fan motor had been replaced so fan no longer affecting control. Determined short also damaged control ; ordrng 1 W10759802 (cntrl-elec)
Near Paso Robles, CA 93446
Tom
Job Details: 05/04/2020
DISHWASHER KITCHENAID KDTM704ESS0 "Ran unit, found water dripping from Diverter, visual inspection shows dripping coming from above, attempted to reposition Diverter in Sump Housing, no change. Customer requests a call into Whirlpool for additional coverage if available due to unit age and limited warranty options, tech will call Partners. Create pseudo for tech to call Partners during operational hours./Sump and Pump - (W10861526)/Parts - 244.15Labor - 95.00SC - 115.00Tax - 18.92Total - 473.07/Customer provided with estimate, agrees to estimate, waiting for confirmation from Whirlpool./NOTE - CREATE PSUEDO FOR TECH TO CONTACT PARTNERS; O-emld tckt"
Near Santa Maria, CA 93455
James
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found unit not producing water from door and small mis snapped ice cubes. Customer stated water filter had never been changed. Advised customer to purchase and change filter to restore water function. Otherwise unit is working as intended.
Near Los Angeles, CA 91342
Randy
Job Details: 05/04/2020
DISHWASHER KITCHENAID KDTM354DSS5 Found not installed properly. New install. Door on wrong hinge. Corrected now closing properly. Working as designed job complete
Near Bakersfield, CA 93307
Dane
Job Details: 05/04/2020
WASHER WHIRLPOOL MVWC565FW Upon arrival the unit would not fill. The unit was giving a long fill fault code. Removed and replaced water valve and tested unit. Unit functions normal now
Near Bakersfield, CA 93301
Dane
Job Details: 05/04/2020
OVEN AMANA AGR4230BAW3 Checked all connections with soap test and got no bubbles. Ran unit forthree cycles on the oven and neither myself or the customer got any gas smell. Unit functions normal
Near Atwater, CA 95301
Kenneth
Job Details: 05/04/2020
WASHER MAYTAG MVWX655DW2 Found unit powering motor everytime lights came on. Or randomly while in standby. Replaced main control and tested. Unit is still doing it. Ordering new harness and motor. Also ordering new capacitor. ; ordrng 1 W11255099 (Harness) and 1 W10885487 (Motor) and 1 W11428524 (Capacitor)
Near Perris, CA 92570
Kevin
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Unit not cooling and not making ice. Found to issues. Unit not cooling due to frozen over evaporator caused by failed evap fan motor, I found ice maker not finding home position and fill valve leaking causing frozen fill line to ice maker. Ordering parts.; ordrng 1 W11224256 (cntrl-elec) and 1 W11224591 (motor-evap) and 1 W11294907 (icemaker) and 1 WPW10341329 (water valve assy)"
Near Highland, CA 92346
Rod
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Machine controls not fully illuminatedConfirmed Low voltage issues caused by wiring connections ..........securedCorrection made and as designed op will return in 24-48 hrs