Local Reviews

Appliance Repair Specialist Rated 4.6 out of 5 stars based on 5104 customer reviews

Map of Clovis, CA

Great job




Review of Appliance Repair Specialist

Great service. Timely and professional and still friendly.


Map of Fowler, CA

Mary




Review of Appliance Repair Specialist

Professional


Map of Madera, CA

Maytag




Review of Appliance Repair Specialist

Kenneth was very nice and did a great job repairing my washing machine!


Map of Fresno, CA

Great service




Review of Appliance Repair Specialist

Irving knew what he was doing


Map of Santa Maria, CA

Arthur




Review of Appliance Repair Specialist

Very professional. Fixed the problem with a great attitude.


Map of Los Angeles, CA

Harry




Review of Appliance Repair Specialist

Excellent customer service and very knowledgeable


Map of Burbank, CA

Great service




Review of Appliance Repair Specialist

John brushes, the repair specialist was very thorough in checking the device what I needed for. Very knowledgeable and well experience in his field.


Map of Palmdale, CA

He did a great job




Review of Appliance Repair Specialist


Map of El Monte, CA

Repair Washer




Review of Appliance Repair Specialist

Good Services.


Map of Los Angeles, CA

Excellent service




Review of Appliance Repair Specialist

The communication with customer service was excellent. The service technician Randy J. had excellent people, communication and listening skills. Randy J. is an asset to his job and Appliance Repair Specialist. I already did a review on you Facebook page.


Great service




Review of Appliance Repair Specialist

I thought Timothy was great. My fridge is working nicely . Timothy was polite and very professional


Therese




Review of Appliance Repair Specialist

My whirlpool dryer is a real problem. It is obvious that Francisco TRULY wants to discover and eliminate the problem.


Robert




Review of Appliance Repair Specialist

The technician was very knowledgeable. He located the problem within 5 minutes, ordered the part and set up a follow-up appointment for when the part arrived. On the follow-up visit, he quickly replaced the broken item and left me with some good advice concerning future use!


Tammy




Review of Appliance Repair Specialist

Technician was very professional and knowledgeable.


Great tech




Review of Appliance Repair Specialist


Gina




Review of Appliance Repair Specialist

Repair rep was extremely professional and went out of his way to try to accommodate my repair in an expedited fashion manner. I was pleased and delighted with the excellent service. The repair was very professional.


Ridiculous price. Extremely high




Review of Appliance Repair Specialist


Better appointments




Review of Appliance Repair Specialist


Good service




Review of Appliance Repair Specialist


Edgar




Review of Appliance Repair Specialist

Excellent and an expert! He took his time to answer all my questions. He explained what he was doing so I understood! Would highly recommend him.


He did a very well job😄




Review of Appliance Repair Specialist


Service Manager




Review of Appliance Repair Specialist


Lori




Review of Appliance Repair Specialist


Great Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Good Work




Review of Appliance Repair Specialist

Danny was a gentleman and while the repair simple was quick, polite and efficient


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service with Danny! We really appreciate the feedback for it helps us to continue giving superior service!


Great service




Review of Appliance Repair Specialist

Great service.Very quick and efficient


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Brandon




Review of Appliance Repair Specialist

Not happy technician Randy J is not experienced enough he couldn’t fix my door and had to order a new one after he left I just did one of the screws on the top of the door and I have a door works just fine I would not recommend him as a technician


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.


service on refrigerator




Review of Appliance Repair Specialist

Patrick quickly and accurately assessed the problem and did the repair work.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Patrick. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.


DISWASHER REPAIR




Review of Appliance Repair Specialist

Your service man was remarkably courteous and helpful. I am fully grateful for his help and instruction about keeping appliances in good order.


Response from Appliance Repair Specialist:

We are delighted to hear that you had a great experience with Danny at Appliance Repair! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Poor customer service by tech




Review of Appliance Repair Specialist

The tech was bothered by the fact that I was not home and he had to wait 15 min. I had requested to get a phone call 30 min prior to arrival and that did not happen. When I arrived the tech made a comment saying that he was not supposed to be waiting around. After he began with the installation of replacement parts, he was in a rush. Very short on answers and not friendly at all.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Great customer service




Review of Appliance Repair Specialist

Very nice, very knowledgeable and addressed all of our needs .


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Cesar at Appliance Repair.


Service Manager




Review of Appliance Repair Specialist


Very professional and helpful




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Professional Service




Review of Appliance Repair Specialist

Danny thoroughly examined the problem we were having with our microwave. He listened to our concerns and provided answers. Danny has a good attitude and provides good friendly service.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with Danny! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Excellent service




Review of Appliance Repair Specialist

Crus is an asset to your company. He was courteous and professional. I was confident when he left that the washer/dryer was in perfect condition .He was knowledgeable about the appliance and gave me instructions on how to correctly use the appliance.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Appliance Repair and are more than glad to know your dryer and washer are up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.


Great




Review of Appliance Repair Specialist

Patrick does a good job, he is very knowageble and responsible, I like that ,thanks


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service with Patrick! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Great




Review of Appliance Repair Specialist

The clothes dryer is working properly " thank you"😉


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your dryer is up and running, thank you for your time and business.


Great




Review of Appliance Repair Specialist

He is a very intelligent knowledgeable person and very much appreciated his help on solving our problem with the dryer


Response from Appliance Repair Specialist:

We are happy you had a great experience with Cesar and are more than glad to know your dryer is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.


Great




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Good👍




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Ok I guess?




Review of Appliance Repair Specialist

Left after knocking and my granddaughter came to the door and bam he was gone! Gave explicit instructions to call me when arrived. Never did!


Response from Appliance Repair Specialist:

Hi Albert, thank you for taking the time to write a review, we appreciate your feedback. If there is anything else we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great Service, Repaired Properly




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your unit is working properly. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

Everything he did was perfect!🙏🏻


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience with our technician Izzy! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.


Service tech was great, thank you!




Review of Appliance Repair Specialist

Very knowledge and speedy


Response from Appliance Repair Specialist:

Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience with Chase. We appreciate your time and business.


On time, knows his stuff




Review of Appliance Repair Specialist

This guy was on time which is rare these days, didn’t have to burn up most of a day waiting around. Went right to work and located the problem right away. Warranty work never better


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and are so glad you had awesome service with Erick! We appreciate your time and business.


Professional and Courteous technician




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Great Service




Review of Appliance Repair Specialist

Very helpful


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Jimenez




Review of Appliance Repair Specialist


Too many home visits and appointment changes!




Review of Appliance Repair Specialist

The part that needed to be replaced was specified before the initial first visit. The repair man called in sick the day of the first appointment time and did not bring the part for the repair the second appointment time, so we had to wait an extra week to get it done. They could not give us an a.m. time so we had to reschedule twice. Overall, it was a 15 minute replacement part repair and it works fine, but it took weeks to get this simple job done.


Response from Appliance Repair Specialist:

Hi Megan, Thank you for writing a review, we sincerely appreciate you bringing this to our attention. Your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.


Very good service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Fast , on time , friendly




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your time and business.


Excellent Technician




Review of Appliance Repair Specialist

The Technician was extremely knowledgeable, isolated the problem and repaired the refrigerator in less than 30 minutes.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with Michael at Appliance Repair and are glad to know your refrigerator is up and running. Thank you very much for your time and business.


Amazing




Review of Appliance Repair Specialist

Amazing service, very professional, tech needs a raise! Thank you for the outstanding customer service!


Response from Appliance Repair Specialist:

We are excited to hear that you had an outstanding experience with Cesar Appliance Repair! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Great Service




Review of Appliance Repair Specialist

Patrick was amazing. He diagnosed the issue with our appliance quick. Ordered the replacement part, and changed it in a very timely manner once he came back when the part came in. Patrick is as a very social good guys explaining thoroughly what the problem was and how he was going to fix it.


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience with our technician Patrick! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.


Jeanette




Review of Appliance Repair Specialist

Very pleased with the service.


Response from Appliance Repair Specialist:

Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair. Hope to work with you in the future!


Great service




Review of Appliance Repair Specialist

He did his job .


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Service Manager




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

Very knowledgeable of the product.


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service with Appliance Repair! Thank you for your time and business.


Great Service!




Review of Appliance Repair Specialist

Tech was very kind and knowledgeable


Response from Appliance Repair Specialist:

Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.


Awesomely Awesome




Review of Appliance Repair Specialist

They were great, polite and the technician was and knowledgeable on time and promptly repaired my dryer.


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience with our technician Michael! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.


Terrible




Review of Appliance Repair Specialist

Terrible


Great Service, Awesome Price!




Review of Appliance Repair Specialist

GREAT!!!!!!


Response from Appliance Repair Specialist:

Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair. Hope to work with you in the future!


Cruz was awesome and got our dryer working again in no time! He was professional, courteous and thorough. He even wore booties on his shoes to keep ou




Review of Appliance Repair Specialist

The scheduling process was easy and efficient. The company and the technician were helpful, prompt and professional.


Response from Appliance Repair Specialist:

Thank you so much for the awesome review! We strive for such service and we are glad to know your dryer is up and running. We appreciate your time and business.


Great Service, friendly and helpful




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.


Celia




Review of Appliance Repair Specialist

Very knowledgeable.


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Robert




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Great




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Great




Review of Appliance Repair Specialist

The appliance repear specialist did a great job


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Not A Happy Camper




Review of Appliance Repair Specialist

Twice in the same day, no less! Your company requested a survey reply: 01-09-20 Our reply: “It is now Friday (01-10-20) and Michael was at our home again yesterday. Michael is a very nice, professionally acting technician and appears to know his job well. Michael had returned to install the new part to our washer. He did so in a short amount of time. Paid via credit card. After Michael left, my wife decided to go into the laundry area and start our wash. She immediately noticed a scratch across the front of the slider drawer that contains the new washer detergent dispenser. This scratch was never there before Michael installed the new part yesterday. What happened? We are asking for a new slider drawer. After several loads of laundry yesterday and today, the detergent dispenser appears to still contain the same amount of detergent as before Michael arrived at our home originally. Also, I set the washer on "White" and then adjusted the water temperature (as I always had done for 5 years before these issues happened). Before long, there was a signal sounding and an error note in the washer window. Same 2 issues as before. We paid almost $200.00 on this one part/labor alone. Added to the previous two charges, we've paid almost the cost of a new washer. I think that is what we need to do and forget about Appliance Repair Services. Deducting the service amount of $110.00 for this latest work is not enough of a compensation for never correcting our problem.” The following is the page that popped up after our survey was submitted around 12:55 pm: OH NO!!!! BASED ON YOUR FEEDBACK, YOU RECEIVED A LESS THAN STELLAR EXPERIENCE WITH OUR SERVICE. ONE OF OUR STAFF MEMBERS WILL BE REACHING OUT SHORTLY TO SEE IF WE CAN MAKE THIS RIGHT FOR YOU.


Not A Happy Camper




Review of Appliance Repair Specialist

For the 5th or 6th time: Your company requested a survey reply: 01-09-20 Our reply: “It is now Friday (01-10-20) and Michael was at our home again yesterday. Michael is a very nice, professionally acting technician and appears to know his job well. Michael had returned to install the new part to our washer. He did so in a short amount of time. Paid via credit card. After Michael left, my wife decided to go into the laundry area and start our wash. She immediately noticed a scratch across the front of the slider drawer that contains the new washer detergent dispenser. This scratch was never there before Michael installed the new part yesterday. What happened? We are asking for a new slider drawer. After several loads of laundry yesterday and today, the detergent dispenser appears to still contain the same amount of detergent as before Michael arrived at our home originally. Also, I set the washer on "White" and then adjusted the water temperature (as I always had done for 5 years before these issues happened). Before long, there was a signal sounding and an error note in the washer window. Same 2 issues as before. We paid almost $200.00 on this one part/labor alone. Added to the previous two charges, we've paid almost the cost of a new washer. I think that is what we need to do and forget about Appliance Repair Services. Deducting the service amount of $110.00 for this latest work is not enough of a compensation for never correcting our problem.” The following is the page that popped up after our survey was submitted around 12:55 pm: OH NO!!!! BASED ON YOUR FEEDBACK, YOU RECEIVED A LESS THAN STELLAR EXPERIENCE WITH OUR SERVICE. ONE OF OUR STAFF MEMBERS WILL BE REACHING OUT SHORTLY TO SEE IF WE CAN MAKE THIS RIGHT FOR YOU.


Great customer service




Review of Appliance Repair Specialist

Repairman was really nice and very perfessional. He knew what he was doing and got the job done in a timely manner.


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service with Kenneth! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Nightmare!




Review of Appliance Repair Specialist

The technician that came to fix my refrigerator excellent service respectful and knowledge on fixing the refrigerator. I did not like how the company handled the situation on ordering the part, forgetting the part at the office rescheduling my appointment without tell me what day they’re going to show up. There was a so-call Supervior/ manager name Adrian that never call me back to confirm my appointment that I never setup up. He was the worst communicator of all please have someone with experience to coach him. Please have all technicians equipped with parts they might need, just in case this situation ever happens to anyone.


Response from Appliance Repair Specialist:

Hi Christopher, Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention. Your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.


very good service experience




Review of Appliance Repair Specialist

Irvin was prompt, courteous, friendly, well dressed and very efficient; stuck with the problem and got it solved


Response from Appliance Repair Specialist:

We are delighted to hear that you had a great experience with Irvin. We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Professional




Review of Appliance Repair Specialist

Very pleased


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Great Service.




Review of Appliance Repair Specialist

Your technician was very nice and knowledgeable on the appliance he was working on, even gave us a couple of advice on how to make the best use of it.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Appliance Repair. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! Thank you for your time and business.


Good Prompt Service




Review of Appliance Repair Specialist

Technician arrived when he was supposed to.


Response from Appliance Repair Specialist:

Thank you for the great review! We strive for such service and appreciate your business.


We think Ken Moore is awesome!




Review of Appliance Repair Specialist

Ken Moore is always polite and highly trained in his field.


Response from Appliance Repair Specialist:

Thank you so much for the feedback. We are excited to hear that you had a great experience with Kenneth at Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.


Awesome service




Review of Appliance Repair Specialist

My experience with technician Andy, he was absolutely great he was kind courteous and very informative as to what he was doing, thank you very much Andy let’s not forget very neat.


Response from Appliance Repair Specialist:

We are delighted to hear that you had a great experience with Andy! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Good service




Review of Appliance Repair Specialist

Good service


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Excellent Service




Review of Appliance Repair Specialist

Showed up on time, was very efficient in making the repair. Friendly and informative about the appliance and how to prevent future problems. Even figured out that the parts and labor were covered by the warranty.


Response from Appliance Repair Specialist:

Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience with George. We appreciate your time and business.


Jan




Review of Appliance Repair Specialist

Personable professional efficient knows his stuff


Response from Appliance Repair Specialist:

Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Blah




Review of Appliance Repair Specialist

Stop texting me. I’m only the cleaner


Lori




Review of Appliance Repair Specialist

This is the 2nd time I have had Kenneth to my home, He fixed my washer and this time my dryer. He is very friendly and professional and competent. I plan on requesting him the next time my appliances need service.


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience with our technician Kenneth! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.


Dishwasher repair




Review of Appliance Repair Specialist

Stephen was very competent and efficient. He knows his stuff. Unfortunately it took 2 visits and 3 weeks to complete the repairs. Not his fault but it was warranty work so I suppose we should have expected that.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Stephen and are more than glad to know your unit is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.


Joe P




Review of Appliance Repair Specialist

Hector explained every thing he was doing. Very knowledgeable


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Service Manager




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


3




Review of Appliance Repair Specialist

They have to come 3 times to fixed


Response from Appliance Repair Specialist:

Hi Charles, thank you for taking the time to write a review, we appreciate your feedback.. If you would like to speak with us more in depth about an issue, please feel free to give us a call at 661-587-1300, and/or if there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great




Review of Appliance Repair Specialist

He was absolutely excellent and professional. We were very impressed. We appreciated his service. 👍


Response from Appliance Repair Specialist:

Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Darren. Hope to work with you in the future!


He was excellent




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Awful service!




Review of Appliance Repair Specialist

Technician did not do anything at all. Drove up and said nothing is wrong with your machine without even looking at it and left.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300, and/or if there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Average Service




Review of Appliance Repair Specialist

Replaced left side refrigerator door, but door does not fit properly. The new door is higher than the other door and it fits tighter to the refrigerator than the right side door so the two doors are not even.


Response from Appliance Repair Specialist:

Hi Stephen. Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention. Your satisfaction is our number one priority. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.


Great and timely service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Service Manager




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Awesome service cool cat very informative




Review of Appliance Repair Specialist

Great


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Great repairman




Review of Appliance Repair Specialist

Tyler was punctual, polite, knowledgeable and efficient. Great service!


Response from Appliance Repair Specialist:

Thank you so much for the feedback. We are excited to hear that you had a great experience with Tyler! We strive to provide excellent and exceptional service. Thank you for your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

I was disappointed with Whirlpool , a brand new refrigerator should not breakdown within 3 months.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great Service




Review of Appliance Repair Specialist

Hector displayed his expertise in fixing the problem of our dryer. He is also very accommodating on all my questions and feedback.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Hector and are more than glad to know your dryer is up and running. Thank you for taking the time to review your service with us. We appreciate your time and business.


Great service, very knowledgeable technician




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Impressed with their honesty




Review of Appliance Repair Specialist

I had problems with my ice maker, after the initial repair in which the service man thought I had a cracked water line, I called and said it wasn't fixed, the tray wasn't dumping the ice. They ordered a whole new ice maker unit for me. When the technician came back, I said, " well did I just pay 105.00 for a water line that wasn't cracked", he replied, "there is no charge today." They replaced my whole unit for free with no service call fee. I was impressed they stood behind their work, would definitely recommend them.


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


My Favorite!




Review of Appliance Repair Specialist

Johnathan is my favorite! He is so knowledgeable and explains things in such a caring, friendly way. He is very professional yet soft-spoken and I appreciate feeling trust in him.


Response from Appliance Repair Specialist:

We are delighted to hear that you had a great experience with Jonathan! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Service Manager




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Repair Dishwasher




Review of Appliance Repair Specialist

Great service, dishwasher runs like new now.


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your dishwasher is working like new. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

He was very polite and fast and great service


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Excellent service




Review of Appliance Repair Specialist

Brilliant repair guy he troubleshooted and uncommon problem and fixed it after ordering a part.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Kevin and are more than glad to know your unit is up and running. We appreciate your time and business.


My service




Review of Appliance Repair Specialist

Very quickly accomplished


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Great Service Tech!




Review of Appliance Repair Specialist

Mr. Darren has had to come to my place for several of my appliance "flaws", since I just replaced washer, dryer, refrigerator, dishwasher, stove and microwave. He has had an awesome attitude, despite having been sent wrong parts, and not clear on line information. Seems like this is the way of todays modern technology. However, he is an exceptional customer service technician, as he knows what he is doing, and that's the bottom line. Great attitude and disposition!


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience with our technician Darren! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.


Timothy did a great job servicing the refrigerator




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Timothy. Hope to work with you in the future!


Great Tech who takes the time to explain what he found and did to correct.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our Michael! We strive for such service. Thank you for your time and business.


Timothy did a great job fixing the refrigerator.




Review of Appliance Repair Specialist

Great service


Response from Appliance Repair Specialist:

We are happy you had a great experience with Timothy and are more than glad to know your Refrigerator is up and running. Thank you for taking the time to review your service with us. We appreciate your time and business.


Frank




Review of Appliance Repair Specialist

Terrible


Response from Appliance Repair Specialist:

Thank you for writing a review, customer satisfaction is our number one priority. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.


Knowledgeable Repairman




Review of Appliance Repair Specialist

When I found rust along the top side and rear edge of my washer, I was certain that it was the result of a leak in the interior hose connection. Leon was able to assess that the cause of the rust wasn't a hose leak but that the washer was being loaded with too much clothes such that when water was filling the machine it was splashing outside of the drum onto the exterior housing of the machine.


Response from Appliance Repair Specialist:

Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Leon. Hope to work with you in the future!


Raymond




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Stop Sending This Survey. It was a Very Poor Job




Review of Appliance Repair Specialist


Stop Sending This Survet Questionnaire




Review of Appliance Repair Specialist


Stop Sending me This Survey It's Answered




Review of Appliance Repair Specialist


Look at Yelp for a Description of a poor service job




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Anthony, Thank you for taking the time to write a review, we apologize that our service did not satisfy your expectations. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.


Good service 2nd service person




Review of Appliance Repair Specialist

Second service person corrected the situation


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Appliance Repair. We appreciate your time and business.


Not A Happy Camper




Review of Appliance Repair Specialist

Your company requested a survey reply: 01-09-20 Our reply: “It is now Friday (01-10-20) and Michael was at our home again yesterday. Michael is a very nice, professionally acting technician and appears to know his job well. Michael had returned to install the new part to our washer. He did so in a short amount of time. Paid via credit card. After Michael left, my wife decided to go into the laundry area and start our wash. She immediately noticed a scratch across the front of the slider drawer that contains the new washer detergent dispenser. This scratch was never there before Michael installed the new part yesterday. What happened? We are asking for a new slider drawer. After several loads of laundry yesterday and today, the detergent dispenser appears to still contain the same amount of detergent as before Michael arrived at our home originally. Also, I set the washer on "White" and then adjusted the water temperature (as I always had done for 5 years before these issues happened). Before long, there was a signal sounding and an error note in the washer window. Same 2 issues as before. We paid almost $200.00 on this one part/labor alone. Added to the previous two charges, we've paid almost the cost of a new washer. I think that is what we need to do and forget about Appliance Repair Services. Deducting the service amount of $110.00 for this latest work is not enough of a compensation for never correcting our problem.” The following is the page that popped up after our survey was submitted around 12:55 pm: OH NO!!!! BASED ON YOUR FEEDBACK, YOU RECEIVED A LESS THAN STELLAR EXPERIENCE WITH OUR SERVICE. ONE OF OUR STAFF MEMBERS WILL BE REACHING OUT SHORTLY TO SEE IF WE CAN MAKE THIS RIGHT FOR YOU. Still, as of 01-16-2020, no one from Appliance Repair Services has contacted us "...to see if we can make this right for you."


Not A Happy Camper




Review of Appliance Repair Specialist

Your company requested a survey reply: 01-09-20 Our reply: “It is now Friday (01-10-20) and Michael was at our home again yesterday. Michael is a very nice, professionally acting technician and appears to know his job well. Michael had returned to install the new part to our washer. He did so in a short amount of time. Paid via credit card. After Michael left, my wife decided to go into the laundry area and start our wash. She immediately noticed a scratch across the front of the slider drawer that contains the new washer detergent dispenser. This scratch was never there before Michael installed the new part yesterday. What happened? We are asking for a new slider drawer. After several loads of laundry yesterday and today, the detergent dispenser appears to still contain the same amount of detergent as before Michael arrived at our home originally. Also, I set the washer on "White" and then adjusted the water temperature (as I always had done for 5 years before these issues happened). Before long, there was a signal sounding and an error note in the washer window. Same 2 issues as before. We paid almost $200.00 on this one part/labor alone. Added to the previous two charges, we've paid almost the cost of a new washer. I think that is what we need to do and forget about Appliance Repair Services. Deducting the service amount of $110.00 for this latest work is not enough of a compensation for never correcting our problem.” The following is the page that popped up after our survey was submitted around 12:55 pm: OH NO!!!! BASED ON YOUR FEEDBACK, YOU RECEIVED A LESS THAN STELLAR EXPERIENCE WITH OUR SERVICE. ONE OF OUR STAFF MEMBERS WILL BE REACHING OUT SHORTLY TO SEE IF WE CAN MAKE THIS RIGHT FOR YOU. Still, as of 01-16-2020, no one from Appliance Repair Services has contacted us "...to see if we can make this right for you."


Not A Happy Camper




Review of Appliance Repair Specialist

Your company requested a survey reply: 01-09-20 Our reply: “It is now Friday (01-10-20) and Michael was at our home again yesterday. Michael is a very nice, professionally acting technician and appears to know his job well. Michael had returned to install the new part to our washer. He did so in a short amount of time. Paid via credit card. After Michael left, my wife decided to go into the laundry area and start our wash. She immediately noticed a scratch across the front of the slider drawer that contains the new washer detergent dispenser. This scratch was never there before Michael installed the new part yesterday. What happened? We are asking for a new slider drawer. After several loads of laundry yesterday and today, the detergent dispenser appears to still contain the same amount of detergent as before Michael arrived at our home originally. Also, I set the washer on "White" and then adjusted the water temperature (as I always had done for 5 years before these issues happened). Before long, there was a signal sounding and an error note in the washer window. Same 2 issues as before. We paid almost $200.00 on this one part/labor alone. Added to the previous two charges, we've paid almost the cost of a new washer. I think that is what we need to do and forget about Appliance Repair Services. Deducting the service amount of $110.00 for this latest work is not enough of a compensation for never correcting our problem.” The following is the page that popped up after our survey was submitted around 12:55 pm: OH NO!!!! BASED ON YOUR FEEDBACK, YOU RECEIVED A LESS THAN STELLAR EXPERIENCE WITH OUR SERVICE. ONE OF OUR STAFF MEMBERS WILL BE REACHING OUT SHORTLY TO SEE IF WE CAN MAKE THIS RIGHT FOR YOU. Still, as of today 01-16-2020, no one from Appliance Repair Services has contacted us "...to see if we can make this right for you."


Not A Happy Camper




Review of Appliance Repair Specialist

Your company requested a survey reply: 01-09-20 Our reply: “It is now Friday (01-10-20) and Michael was at our home again yesterday. Michael is a very nice, professionally acting technician and appears to know his job well. Michael had returned to install the new part to our washer. He did so in a short amount of time. Paid via credit card. After Michael left, my wife decided to go into the laundry area and start our wash. She immediately noticed a scratch across the front of the slider drawer that contains the new washer detergent dispenser. This scratch was never there before Michael installed the new part yesterday. What happened? We are asking for a new slider drawer. After several loads of laundry yesterday and today, the detergent dispenser appears to still contain the same amount of detergent as before Michael arrived at our home originally. Also, I set the washer on "White" and then adjusted the water temperature (as I always had done for 5 years before these issues happened). Before long, there was a signal sounding and an error note in the washer window. Same 2 issues as before. We paid almost $200.00 on this one part/labor alone. Added to the previous two charges, we've paid almost the cost of a new washer. I think that is what we need to do and forget about Appliance Repair Services. Deducting the service amount of $110.00 for this latest work is not enough of a compensation for never correcting our problem.” The following is the page that popped up after our survey was submitted around 12:55 pm: OH NO!!!! BASED ON YOUR FEEDBACK, YOU RECEIVED A LESS THAN STELLAR EXPERIENCE WITH OUR SERVICE. ONE OF OUR STAFF MEMBERS WILL BE REACHING OUT SHORTLY TO SEE IF WE CAN MAKE THIS RIGHT FOR YOU. Still, as of 01-16-2020, no one from Appliance Repair Services has contacted us "...to see if we can make this right for you."


Response from Appliance Repair Specialist:

Robert, Thank you for taking the time to respond to our review request. We are sorry you had a frustrating experience, your satisfaction is our number one priority. I've escalated this matter to management. Please feel free to give us a call at 661-587-1300 to speak with us more in depth about this manner. We appreciate your time and business.


Excellent service at a reasonable price




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


GREAT SERVICE




Review of Appliance Repair Specialist

Great service, very helpful, very friendly.


Response from Appliance Repair Specialist:

We are happy to hear that you had a wonderful experience with Appliance Repair! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.


Great service.




Review of Appliance Repair Specialist

Great service


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great warranty service




Review of Appliance Repair Specialist

My technician was great, friendly, and fast.


Response from Appliance Repair Specialist:

Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair. Hope to work with you in the future!


James was AWESOME and funny!!!!




Review of Appliance Repair Specialist

I think that James is one cool person he had me laughing so much . He did a great job very professional. Keep him a round he is a major asset to your company for sure!! "Go Niners" James!!


Response from Appliance Repair Specialist:

We are excited to hear that you had an outstanding experience with James! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Excellent service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Madeliene




Review of Appliance Repair Specialist

Quick and efficient great


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Service Manager




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Great




Review of Appliance Repair Specialist

It was very good thank you


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service with Appliance Repair! We appreciate your time and business.


Robyn




Review of Appliance Repair Specialist

Service was good. Very disappointed with appliance.


Response from Appliance Repair Specialist:

Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience. We appreciate your time and business.


Great service, on time , very professional




Review of Appliance Repair Specialist

We use them all the time because of having apartments, very friendly with tenants, no problem


Response from Appliance Repair Specialist:

We are delighted to hear that you've had a great experiences with Appliance Repair! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Great repair Experience




Review of Appliance Repair Specialist

Bill was extremely knowledgeable and repaired our oven promptly. He definitely knows what he is doing. Great experience!


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service with Bill! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Great service!




Review of Appliance Repair Specialist

Great service!


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Sounds good !!! NOT




Review of Appliance Repair Specialist

The tech was very informative, gave me a lot of tips, to get better results from my washer. I was at work when the tech was at my home, so this was a phone conversation. He assured me that my washer was working fine, and told me what I was doing wrong. So I get home, anxious to use my washer, and was very upset that the washer was still not working correctly I did everything that he advised me to, and still it didn’t work. So with no other choice I returned the washer to Lowe’s and got my money back


Response from Appliance Repair Specialist:

Hi Cherie, thank you for taking the time to write a review, we appreciate your feedback. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


good service but refrigerator still isnt' working




Review of Appliance Repair Specialist

Although I was pleased with the technician and prompt service, I am distressed since the replaced ice maker is not working and the freezer is not freezing, items are thawing that were frozen. I wondered if I needed to give it time to cool sufficiently but after 24+ hours, it is still not working. I will contact the Appliance Repair Company tomorrow after I check to see if anything has changed. Disappointed as I expected my refrigerator to be working. Maybe the whole unit is defective and needs to be replaced.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue giving superior service! If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great job




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Shorter window needed




Review of Appliance Repair Specialist

When I made the appointment I was given a window of 8-4 and was told I would be advised a shorter window the day before. No-one called or emailed the previous day. I called and my call was returned the morning of the appointment when I was told midday. I said I could not do this as it would mean taking the whole day off work, which I had not prearranged. I was offered another appointment on Saturday, which I accepted and was told 8-4 again. On the afternoon of my first appointment I received a call that the repair person was at my house, so I explained that I was at work and that the appointment had been rearranged for Saturday. On Friday I did receive a call with a shorter window for Saturday. When the repair person was leaving having fixed my machine, he mentioned that he waited at my house when I wasn't there the other day. This was not my fault and I did not appreciate this! Your company needs to: 1. communicate with people in the field 2. arrange a shorter window ahead of time 3. advise the customer of a shorter window ahead of time.


Response from Appliance Repair Specialist:

Karen, Thank you for taking the time to write a review, we appreciate your feedback. We are sorry you had a frustrating experience, your satisfaction is our number one priority. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Liz Haley




Review of Appliance Repair Specialist

Efficient, friendly service.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your time and business.


Already took this survey!!!




Review of Appliance Repair Specialist

Check my first survey. Not sure why you sent another one. Wasn’t pleased with the service. Doesn’t matter now, issue was fixed by another company.


Response from Appliance Repair Specialist:

Hi Daniel, thank you for taking the time to write a review, we appreciate your feedback. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Very nice person




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Great




Review of Appliance Repair Specialist

He was very knowledgeable on time and did a good job ism very happy


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.


Great Job




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Great Service




Review of Appliance Repair Specialist

Technician was knowledgeable and performed quick service


Response from Appliance Repair Specialist:

Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.


Fridge Repair




Review of Appliance Repair Specialist

Lance is a very professional and polite technician. He is very knowledgeable and conscientious. He diagnosed and repaired our refrigerator quickly.


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service with Lance! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Excellent service at a reasonable price




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Service Manager




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Great work




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Friendly and Competent




Review of Appliance Repair Specialist

Danny didn’t have the parts (Whirlpool failed to correctly inform him of the problem) during his first visit but he correctly diagnose the problem and repaired it with better parts (metal instead of plastic). Thank you!


Response from Appliance Repair Specialist:

Thank you so much for taking the time to provide feedback. We greatly appreciate it and are more than glad to know your unit is up and running. Hope to work with you in the future!


Raymond Herron




Review of Appliance Repair Specialist

Great Service


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our technician Raymond! Thank you for your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Awesome, awesome job.




Review of Appliance Repair Specialist

Very knowledgeable of his job. Answered our question, friendly, just a nice person.


Response from Appliance Repair Specialist:

We are delighted to hear that you had a great experience with Appliance Repair Specialist! Thank you for the awesome review, we appreciate your time and business.


Great after poor first time!




Review of Appliance Repair Specialist

Great!


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service! We appreciate your time and business.


Great Service




Review of Appliance Repair Specialist

Francisco is very knowledgeable, diagnosed/solved problem quickly, efficiently repaired range. Francisco listened to my concerns. As he diagnosed/repaired the range, Francisco explained what he was doing. Very personable.


Response from Appliance Repair Specialist:

We are excited to hear that you had an outstanding experience with Francisco! Appliance Repair strives to provide such service and we are more than glad to know your range is up and running! Thank you for the awesome review, we appreciate your time and business.


Washer NOT FIXED!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention. Your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.


Maytag dryer repair




Review of Appliance Repair Specialist

Maytag was a bitter disappointment when my less than two years old dryer stopped heating. It was a computer board and at first it wasn’t covered and cost more to fix than a new dryer! Maytag changed their mind after I posted on their Facebook page and covered it. Appliance Repair Specialists came out with the part and had it installed in less than 30 minutes! Great service!


Response from Appliance Repair Specialist:

We are happy you had a great experience with Appliance Repair and are more than glad to know your dryer is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.


Repair person was on time, professional and knowledgable.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience. We appreciate your time and business.


Very good thank you




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Perfect




Review of Appliance Repair Specialist

Rich was excellent, friendly and did his job correctly... advised and showed me how to correct any future problems...


Response from Appliance Repair Specialist:

We are delighted to hear that you had a great experience with Rich! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Excellent




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Blair




Review of Appliance Repair Specialist

Great service


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Great customer service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


excellent and professional service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service! We appreciate your time and business.


Not great.




Review of Appliance Repair Specialist

Guy showed up and said “ I don’t do these kind of repairs”. He said he only tightens screws and stuff.


Response from Appliance Repair Specialist:

Hi Travis, thank you for writing a review.Your satisfaction is our number one priority. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.


Amazing service




Review of Appliance Repair Specialist

Best repair company in Bakersfield


Response from Appliance Repair Specialist:

We are delighted to hear that you had a great experience with Appliance Repair Specialist! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Great service




Review of Appliance Repair Specialist

He was very professional and knowledgeable. I’m very happy with the service.


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service with Appliance Repair! We really appreciate the feedback, hope to work with you in the future!


Great




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Good service




Review of Appliance Repair Specialist

Repair specialist was prompt and corrected the problem to my satisfaction. Thanks.


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service! We really appreciate your time and business.


Great Service




Review of Appliance Repair Specialist

Danny is very kind and patient trying to help me get to the bottom of my washing machine issues.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Home owner !!




Review of Appliance Repair Specialist

Excellent service !!!🤙🏻✌🏻🙏🏻😊


Response from Appliance Repair Specialist:

Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience. We appreciate your time and business.


Great Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

Good


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Great Tech Man




Review of Appliance Repair Specialist

Andy's customer service skills were polished. He went above and beyond to repair a washer machine.


Response from Appliance Repair Specialist:

We are excited to hear that you had an outstanding experience with Andy! Appliance Repair strives to provide excellent and exceptional service. Thank you for the awesome review, we appreciate your time and business.


Great service




Review of Appliance Repair Specialist

He was very polite n answered all our questions n very professional.


Response from Appliance Repair Specialist:

Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.


Service Manager




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Excellent




Review of Appliance Repair Specialist

Fast and friendly service


Response from Appliance Repair Specialist:

Hi Adam, thank you for writing a review. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Awesome




Review of Appliance Repair Specialist

Awesome service


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Better late than never




Review of Appliance Repair Specialist

It was an awful experience. It took 4 separate attempts over a month to get an assessment and repair of the washer. The technician did a good a job and eventually fixed the problem, but it should not take as much effort, time and stress as it did to get to that point. Every representative that we spoke to did not seem to understand how to resolve the issue except for their manager, Robert.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Erez Setty




Review of Appliance Repair Specialist

Very pleasant gentleman.


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Danny is a 5 STAR. Whirlpool is a 0 STAR.




Review of Appliance Repair Specialist

Danny has done everything possible to repair my wine cooler. Problem is, the part required is no longer manufactured and can't be found anywhere. Whirlpool has sent the wrong part five different times. Up until now, Whirlpool has refused to exchange or refund my money. After five months, they have offered to replace my cooler but it may take another 6 - 8 weeks or to exchange it with a different model with a list price of $300.00 less than the one I bought. I've reviewed this model on the Whirlpool website and it has quite a few negative reviews. Not sure what to do at this point. Bottom line, Danny is great. It's just that Whirlpool make a lousy product.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We strive for such service and are more than happy that you had a pleasant experience with Danny. We appreciate your time and business.


Great service on the first call!




Review of Appliance Repair Specialist

Hector fixed us right up. Great service! Thanks Hector!


Response from Appliance Repair Specialist:

Thank you so much for the feedback. We are excited to hear that you had a great experience with Hector! We strive to provide excellent and exceptional service. Thank you for your time and business.


Tech very rude, did not solve the problem




Review of Appliance Repair Specialist

Needs customer service training.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.


great service




Review of Appliance Repair Specialist

he fix my dryer the first time.!


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are glad to know your dryer is up and running. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Mom




Review of Appliance Repair Specialist

Never told me want parts were needed and did not come in the scheduled time window


Response from Appliance Repair Specialist:

Linda, thank you for responding to our review request. We are sorry we were not able to repair your washer, the only circumstance in which we cannot do more work is if if the parts required are no longer available, and due to your units age the parts are no longer available for us to order from your manufacturer. If there is anything else we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Quick servicr




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue giving superior service! If there is anything else we could have done to earn the last two gold stars, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Aweful service




Review of Appliance Repair Specialist

He was very rude and came out before the same issue. I will not be using the company snd darren again


Response from Appliance Repair Specialist:

Jennifer, thank you for taking the time to write a review, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. We appreciate your time and business.


Michael




Review of Appliance Repair Specialist

Good service


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Very professional




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Great Service




Review of Appliance Repair Specialist

Good


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Excellent service!




Review of Appliance Repair Specialist

In the future, I will always be asking for Irvin! Unbelievable service! Courteous, patient, understanding! He was genuinely concerned about my frustrations of my washing machine! There needs to be MORE repair technicians like Irvin!


Response from Appliance Repair Specialist:

We are excited to hear that you had an outstanding experience with Irvin at Appliance Repair! We strive to provide excellent and exceptional service and are glad to know your washer is up and running! Thank you for the awesome review, we appreciate your time and business.


Great service




Review of Appliance Repair Specialist

Tim was professional and fixed my refrigerator well


Response from Appliance Repair Specialist:

Thank you so much for the feedback. We are excited to hear that you had a great experience with Tim at Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.


Bonnie




Review of Appliance Repair Specialist

Rod was great!!! I have every confidence that my issue is completely fixed!


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience with our technician Rod! We greatly appreciate the feedback for it helps us to continue providing superior service! Thank you for your time and business.


Warranty repair




Review of Appliance Repair Specialist

Tech was very knowledgeable, however also rude. Repair was made but also created another problem. Called back and rep said a new claim had to be filed. This did not seem appropriate as you created the problem. Created new claim, however, requested different company.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.


Excellent Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


remedied the problem quickly




Review of Appliance Repair Specialist

would have company and irvin back for any future problems


Response from Appliance Repair Specialist:

Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair and Irvin. We hope to work with you in the future and appreciate your business.


Enrique R.

Enrique R.

RANGE JENN-AIR JDRP430WP02 "Inspected jennaire range . Customer concerns , all burners work intermittently . Igniters spark but the burners won’t lite on .; ordrng 1 W11106799 (burnr-head) and 2 WPW10256027 (burnr-head)s and 2 WPW10256032 (cap-burner)s and 1 WPW10256034 (cap-burner) and 1 WPW10282515 (burnr-head)"

Near Visalia, CA 93277
William L.

William L.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Replaced water line with fitting, tested ice maker fill functions, found no water leaks, tested ok; used 1 4373559 ("

Near Shearwater Dr, Patterson, CA 95363
Chase  F.

Chase F.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 "E5 error code on icemaker error codes, indicating Ice maker thermistor is bad. Ice storage temperature satisfied but ice mold in frozen state too long. Possible ice mold thermistor issue. Reservoir frozen up. Ordering parts for repair.; ordrng 1 W10702033 (RESERVOIR) and 1 W11294907 (ICEMAKER) and 1 WP8567668 (TIE) and 1 WPW10341329 (VALVE) and 1 WPW10479155 (DAMPER)"

Near N Leila Ct, Visalia, CA 93291
William L.

William L.

RANGE - GAS WHIRLPOOL WFG505M0BS3 "Installed insulation & trim tape on door trim, replaced oven control,, tested keypad & bake functions, tested ok"

Near Lassen Ave, Modesto, CA 95358
Chase  F.

Chase F.

WASHER MAYTAG MVWX655DW0 "F7e1, F7e5, F0e5, found bad shifter and capacitor. Also washplate and hug stripped. Ordering parts for repair scheduling for next available day. ; ordrng 1 W10528947 (HUB) and 1 W10902814 (WASHPLATE) and 1 W10913953 (SHIFTER) and 1 W11395618 (CAP)"

Near W Lark Ave, Visalia, CA 93291
Chase  F.

Chase F.

MICROWAVE JENN-AIR JMW3430WS02 "Needing tech line for this call, tech line is down in training. Will need to reschedule.; schdld next appmnt for 1/22 WED !"

Near W Stewart Ave, Visalia, CA 93291
Chase  F.

Chase F.

DRYER MAYTAG MEDX655DW1 "Unit infested - damaged wiring. Documented with WPL, warranty voided. Job complete.SR# 7726950563"

Near E Sierra Ave, Tulare, CA 93274
Jonathan B.

Jonathan B.

WASHER WHIRLPOOL WTW5000DW need gearcase ; schdld next appmnt for 1/24 FRI !

Near Buchet Dr, Palmdale, CA 93552
Chase  F.

Chase F.

REFRIGERATOR WHIRLPOOL WRS322FDAW04 Found UI with rip in it. Replaced UI. Tested. All ops now testing normal. Job complete.

Near N Akers St, Visalia, CA 93291
Jonathan B.

Jonathan B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Found defective valve. ; ordrng 1 WPW10341329 (water valve assy)

Near Buckboard Ct, Palmdale, CA 93550
Chase  F.

Chase F.

WASHER WHIRLPOOL WTW5000DW2 "Unit running through all cycles with no problems. This unit is working by design. Nothing at all wrong with this unit. Called into whirlpool to document, unit working by design, this job is complete. SR#7726909944"

Near S Peppertree St, Visalia, CA 93291
Chase  F.

Chase F.

DRIYER WHIRLPOOL WGD8800YC0 "Needs new dryer repair kit, quoted cx for job. Cx not wanting to go through with job. Job complete."

Near Whitewater Falls Dr, Bakersfield, CA 93312
Jonathan B.

Jonathan B.

WASHER WHIRLPOOL WFW85HEFW1 Found loose connection to water valve. Fixed connection. Tested unit and is working properly

Near Pelion Ct, Palmdale, CA 93550
Dane K.

Dane K.

WASHER MAYTAG MVWC465HW2 Removed and replaced transmission and control and calibrated and tested unit. Unit functions normal.

Near Harvard Dr, Bakersfield, CA 93306
James  M.

James M.

DRYER MAYTAG MGDB765FW0 Replaced part and tested unit. Unit now working as intended and customer approves function at this time.

Near Superior St, Santa Maria, CA 93458
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL WRT138FZDW00 Customer wants to reschedule for Friday can’t find unit per Luigi. Superintend it helper. And ants me to look at 6 different units.; schdld next appmnt for 1/24 FRI !

Near Rose Ave, El Monte, CA 91731
James  M.

James M.

MICROWAVE JENN-AIR JMV8208CS1 Unit needed mounting bolt tightened on left side to fully secure unit. Tightened screws and unit is now hanging as intended.

Near Roper Way, Santa Maria, CA 93455
Andy  H.

Andy H.

DRYER WHIRLPOOL WGD6620HC1 Not turning on ; ordrng 1 661570V (belt) and 1 W10837240 (idler pulley)

Near Alameda St, Pomona, CA 91768
James  M.

James M.

WASHER WHIRLPOOL WTW8000DW5 Replaced water valve and tested unit. Unit now working as intended and customer approves function at this time.

Near Honda Ct, Lompoc, CA 93436
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Freezing food, ; ordrng 1 W11265135 (panel-ui) and 1 WPW10196393 (damper control assy) and 1 WPW10308033 (motor-evap)"

Near Prairie Dr, San Dimas, CA 91773
Patrick  C.

Patrick C.

DRYER AMANA NGD4655EW2 Door hard to shut. Catch to be changed. Changed out catch and it fixed the issue

Near S Holly Canyon Dr, Ridgecrest, CA 93555
Jonathan  C.

Jonathan C.

WASHER MAYTAG MVWB855DC3 Found code f5e3 needs lid lock ; ordrng 1 W10787880 (latch)

Near S L St, Dinuba, CA 93618
Andy  H.

Andy H.

FREEZER WHIRLPOOL WRF555SDHV01 "Frost, not closing all the way.repaired rails and switch tested unit working properly"

Near E Linfield St, Azusa, CA 91702
Jonathan  C.

Jonathan C.

WINE COOLER KITCHENAID KUBL204ESB Door frame bent customer refused; ordrng 1 W10797360 (drawer-frt)

Near E Conejo Ave, Fresno, CA 93725
Jonathan  C.

Jonathan C.

RANGE WHIRLPOOL WFG505M0BB2 Found burner needs adjustment adjusted tested working to spec

Near Walker Ct, Reedley, CA 93654
Hector Z.

Hector Z.

WASHER MAYTAG MVWC200XW2 "Customer concerned of tub felt down. I checked the unit and I found broken suspension rod, and tub ring. Ordered: Suspension (W10780048), Tub Ring (WPW10215107), and Tub spring (W10400895).; ordrng 1 W10400895 (tub spring 2-pack) and 1 W10780048 (suspension) and 1 WPW10215107 (tub ring)"

Near Bayview Dr, Oxnard, CA 93035
Jonathan  C.

Jonathan C.

RANGE WHIRLPOOL WFC150M0EB3 W11354284B service bulletin tested all burner this is normal for this type of burner working to spec

Near Ave 404, Dinuba, CA 93618
Jonathan  C.

Jonathan C.

RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 Installed evap motor and cover tested working to spec tested

Near E Nebraska Ave, Selma, CA 93662
Jonathan  C.

Jonathan C.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Installed augur tested working to spec

Near S Grantland Ave, Riverdale, CA 93656
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Replaced: Motor Evaporator (W10633627), Retainer (W11225849), Support (W112330117), Control (WPW10248595), Harness Wire (WPW10277799), Support (WPW10389152), Cover Evaporator (WPW10501260). Tested ok."

Near W 5th St, Oxnard, CA 93035
Rod H.

Rod H.

MICROWAVE AMANA AMV2307PFS3 Seems to not defrost and at times had started on its ownWas unplugged upon arrival.Found when plugged back in product was operational and tried a defrost cycle. Defrost selections are inconsistent with settings and mag shuts off and on inconsistent with parameters set; ordrng 1 W10849846 (cntrl-elec)

Near Mt Vernon Ave, Grand Terrace, CA 92313
Rod H.

Rod H.

MICROWAVE KITCHENAID KOCE500ESS06 Confirmed Switch actuator stuck on right hand upper interlock.Parts special order; ordrng 1 W10211972 (switch) and 1 WP8205683 (interlock) and 1 WPW10120235 (rod-rel)

Near Fairway Dr, Redlands, CA 92373
Rod H.

Rod H.

RANGE AMANA AGR5330BAB3 Light doesn’t workConfirmed Bulb burst and could not change due to bezel could not be removed without tech intervention.Removed remaining pieces from bulb bayonet and consumer can now replace bulb.Design does not allow for damage to bulb due to proximity of bulb to fop rack positioning.

Near W K St, Colton, CA 92324
Rod H.

Rod H.

REFRIGERATOR KITCHENAID KRFC704FPS00 "lReplaced parts.As designed op will return 24-48 hrs."

Near E King St, San Bernardino, CA 92408
Rod H.

Rod H.

DRYER WHIRLPOOL MGDC215EW2 Complete.

Near Christine Ave, Riverside, CA 92509
Isidore A.

Isidore A.

OVEN JENN-AIR JJW3430DP01 Touch panel W11087468 F2E1 error . Part ordered; ordrng 1 W11087468 (console)

Near Montana Ave, Los Angeles, CA 90049
Rod H.

Rod H.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Filter won’t seat into holder at bottom of fridge.Confirmed Found latching mechanism was disengaged from filter housing and reinstalled as designed.

Near E Lugonia Ave, Redlands, CA 92374
Kevin M.

Kevin M.

WASHER MAYTAG MVWC565FW1 "Unit still making a knocking sound intermittently. I tested unit and heard it faintly. I can’t tell if it is play in the motor shaft, in gearcase, or actuator not fully engaging. Ordering parts. Allow 60 mins. ; ordrng 1 W10913953 (actuator) and 1 W11026785 (motor-drve)"

Near Alpha St, Moreno Valley, CA 92557
Michael M.

Michael M.

WASHER MAYTAG MVWB765FC3 Cx states unit was not filling with water. Ran manual hot and cold and no water flow but valves hum. Verified water to unit. Removed and replaced water valve W11172234Rebooted and retested water valve and op as designed. Ran auto service test and passed all cycles as designed job complete

Near Sagecrest Way, Castaic, CA 91384
Michael M.

Michael M.

REFRIGERATOR MAYTAG MFI2269FRW00 Cx states ice cubes are becoming stuck while ejecting from icemaker causing icemaker bailing arm to get stuck and unit will stop producing ice.Good water pressure through water dispenserTech removed ice maker and found crank in ice maker housing.Replaced icemaker WPW10300024Rebooted unit ice maker harvested and filled with water. Advised cx to wait 24 hours for ice production. Cx is happy job complete

Near Ash Glen Cir, Santa Clarita, CA 91354
Kevin M.

Kevin M.

MICROWAVE WHIRLPOOL WMH31017HS3 Unit not heating and loud noise coming from magnetron. I tested unit and verified loud noise and no heat. Also smelt burning while in use. Need to replaced high side components. Ordering parts. Allow 2 hours. ; ordrng 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W10892389 (cntrl-elec) and 1 W11256462 (diode)

Near Lochmoor Dr, Riverside, CA 92507
George Y.

George Y.

REFRIGERATOR KITCHENAID KRMF706ESS01 Part not in-reschedule.

Near Villa Ct, Pismo Beach, CA 93449
Kevin M.

Kevin M.

DRYER WHIRLPOOL WGD6620HC1 Customer said they smell gas when using dryer. I found leak in venting causing gas smell when in use. I tested piping and valve for gas leaks. None found. Instruct customer to correct venting. Tested unit. All tests good.

Near Bay Ave, Moreno Valley, CA 92553
George Y.

George Y.

REFRIGERATOR KITCHENAID KRFC300ESS01 Installed part tested check out ok complete. No dents or dings cause by tech.

Near Calle Corea, Pismo Beach, CA 93449
Cruz B.

Cruz B.

WASHER WHIRLPOOL MVWX655DW1 "Need more work- found unit not working, ck for voltage at wall outlet and found 120v found lid latch not engaging strike, lid is stuck will not open. ; ordrng 1 W11116592 (cntrl-elec) and 1 W11307244 (latch)"

Near Ruberto St, Modesto, CA 95351
Cruz B.

Cruz B.

WASHER WHIRLPOOL WTW8040DW4 Removed and replaced outer tub and wash play tested unit unit filled and washed and drained. But his customer do a full load of laundry to make sure that unit is working properly. Job complete

Near Arundel Cir, Modesto, CA 95356
Lance V.

Lance V.

WASHER WHIRLPOOL WFW8620HW1 "Fixed-replaced acu control board. Ran auto test and passed. Unit fully filling, draining, and spinning without error. Unit now fully operational"

Near Rexford Dr, Modesto, CA 95356
Lance V.

Lance V.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Fixed- replaced faulty ice container, was able to get old one out successfully as instructed to break off by Techline. Unit is now fully operational, allow 24-36hrs for ice production"

Near Fern Meadow Ave, Manteca, CA 95336
Lance V.

Lance V.

WASHER MAYTAG MVWB855DC3 "Fixed- replaced faulty transmission assembly, wash plate and clutch. Calibration passed, auto test passed, NO leaks. Unit is now fully operational, working as designed"

Near Daniel Dr, Ripon, CA 95366
Lance V.

Lance V.

OVEN WHIRLPOOL WFG505M0BS3 Fixed- found right door hinge not seated correctly on door assembly causing door not to close properly Repaired and assembled hinge and tested. Oven door is now working and is fully operational.

Near Standish Ct, Modesto, CA 95358
Lance V.

Lance V.

WASHER MAYTAG MVWB765FW2 "F7e9 error-User interface test checked ok, found rotor loose causing abnormal noise during spin as well as touching floor. Repaired rotor and secured, ran calibration and auto test and passed. Unit is now fully operational."

Near Plumeria Ct, Ceres, CA 95307
Lance V.

Lance V.

WASHER WHIRLPOOL WTW8040DW4 Fixed-replaced lid assembly and screws. Ran calibration and tested ok. Unit is now fully operational and door is now closing and locking properly. Unit is now working as designed

Near S Washington Rd, Turlock, CA 95380
Lance V.

Lance V.

WASHER WHIRLPOOL WFW5620HW0 "Fixed- replaced bellow and ran diagnostics test. Filled with water and tested, no leaks. Unit now fully operational"

Near Rohrer Dr, Turlock, CA 95382
James  M.

James M.

REFRIGERATOR KITCHENAID KFCS22EVMS8 Found unit getting to cold in fridge. Inspected unit and found baffle not fully closing during operation. Ordering new. ; ordrng 1 WPW10594329 (control)

Near Baseline Ave, Santa Ynez, CA 93460
Erick S.

Erick S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Bunion and making loud noise app freezer fan motor. Unit motor louder than normal. And will need to be replaced.; ordrng 2 W10856123 (gasket)s and 1 W11334745 (MOTOR)

Near N Kern Ave, Farmersville, CA 93223
Patrick  C.

Patrick C.

DRYER MAYTAG MGDB835DW4 Removed and replaced motor and blower wheel. Tested unit. All ops checked good

Near Mid Way, Tehachapi, CA 93561
Patrick  C.

Patrick C.

DISHWASHER WHIRLPOOL WDT970SAHZ Removed and replaced console. Tested unit. All ops checked good

Near Mercedes Dr, Bakersfield, CA 93313
Jonathan B.

Jonathan B.

RANGE MAYTAG MGT8720DS02 Found defective pipe manifold; ordrng 1 W10854406 (manifold)

Near E Ave Q11, Palmdale, CA 93552
Erick S.

Erick S.

WASHER MAYTAG MVWB765FC3 Install new parts on unit. Re-tested it and it passed all test with no failures. Job complete

Near S Stover St, Visalia, CA 93292
Erick S.

Erick S.

WASHER WHIRLPOOL WTW4816FW Cycled unit and found unit with lid lock failure causing it not to advance and wash. Tested latch and found side resistance. Replaced latch. Re-tested it and it passed all test with no errors. Job complete

Near Oscar Ave, Visalia, CA 93292
Isidore A.

Isidore A.

DOUBLE WALL OVEN JENN-AIR CPJJW9830DDP "Rescheduled 1/23. Asked to please not have oven on. Before or during planned service.customer no aware call was for today; schdld next appmnt for 1/23 THU !"

Near Addison St, Los Angeles, CA 91436
Isidore A.

Isidore A.

OVEN KITCHENAID KOSC504ESS01 "test touch panel ok, check bake and broil ok, test all self clean functions ok 1-6, level 1 quick at 3 hours - level 2 320 3 3:40 hours, 4 at 4 hours, 5 at 4:30 hours, level 6 max at 5hours. All functions working no codes found . No problems found at this time Note at 12:30pm set level 1 self clean, 3hours at approximately 2 pm customer called office stating not able to use oven, 2pm is less than 3hours plus oven needs to cool down. Maybe 4-5 pm. Customer advised to look at user manual, e-mail pdf file page 10 self cleaning."

Near Avenida de Cortez, Los Angeles, CA 90272
Jonathan B.

Jonathan B.

DRYER MAYTAG MGDC2155EW Found defective rollers and pulley. Replaced defective parts and tested unit and is working properly

Near 26th St W, Lancaster, CA 93536
Leon M.

Leon M.

RANGE WHIRLPOOL WFG525S0HS1 Cx states that unit is not working properly.After running diagnostic check find that right front burner is not lighting up.; ordrng 1 W11234417 (holder-orf) and 1 WP3368921 (screw-torx) and 1 WP8273062 (screw) and 1 WPW10515455 (burnr-head) and 1 WPW10515459 (igntr-surf)

Near South St, Glendale, CA 91202
Cesar H.

Cesar H.

WASHER MAYTAG MVWB835DW3 Replaced suspension all tested good

Near Cerritos Ct, Hesperia, CA 92344
Cesar H.

Cesar H.

WASHER MAYTAG MVWC565FW1 Customer instruct on function and operation unit tested good all functions responding

Near Archerwill Rd, Apple Valley, CA 92308
Leon M.

Leon M.

WASHER WHIRLPOOL WTW5000DW2 Cx states that unit is not working properly.After running diagnostic check find that water in the tube and unit is not draining.; ordrng 1 W10876600 (drain pump)

Near Valley View Rd, Glendale, CA 91202
Leon M.

Leon M.

DISHWASHER KITCHENAID KDTE234GPS0 Cx states that unit is not working properly .After running diagnostic check find that unit has a water leak on the floor at the end of cycle.; ordrng 1 W10179427 (gasket) and 1 W10300924 (door seal) and 1 W10864081 (gasket) and 1 W11177741 (gasket) and 1 W11305303 (cntrl-elec)

Near Outland View Dr, Los Angeles, CA 91352
Cesar H.

Cesar H.

DRYER MAYTAG MGDB200VQ0 Found lint build up in one side of blower wheel making wheel go off balance and vibrate during spin build up is from normal use. Took unit apart and cleared wheel unit tested good

Near Branding Iron Rd, Apple Valley, CA 92307
Cesar H.

Cesar H.

REFRIGERATOR AMANA ASI2575GRS01 Found failed ice maker no power to water valve from ice maker causing ice maker not to fill p with water. Replaced failed ice maker new ice maker cycled and filled with water all checked good

Near Wild Wind Point, Victorville, CA 92394
Darren A.

Darren A.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 Ordered ice maker.; ordrng 1 WPW10300022 (icemaker)

Near Cape Gloucester Ave, Barstow, CA 92311
Darren A.

Darren A.

DRYER MAYTAG MEDX655DW1 Replaced faulty door switch.

Near E Main St, Barstow, CA 92311
John B.

John B.

DRYER MAYTAG "The customer was concerned about the discoloration on the heater box in the upper right corner interior , the flame quality is excellent. The ducting is about 3 feet long. The dryer exhaust vent is flowing properly. Note, I got pictures of the discoloration. The dryer tested good."

Near Piedmont Ave, Los Angeles, CA 90042
John B.

John B.

REFIRGERATOR KITCHENAID KRFC704FPS00 "New scroll fan assembly has a shorten in it causing the sensor to cut out, had to defrost the evaporator again and found a short in the scroll fan plug. Ordering a part.; ordrng 1 W11167902 (cover-evap)"

Near Clybourn Ave, Los Angeles, CA 91606
John B.

John B.

FREEZER JENN-AIR JS48NXFXDE01 "Replace the main controller, the refrigerator tested good. Note, refrigerator seem to stabilize after I first visit. But I change the main controller anyways. The refrigerator tested good."

Near Crail Way, Glendale, CA 91206
John B.

John B.

REFIRGERATOR JENN-AIR LFC2089HES "The Freon leaked out, most likely in between the walls of the cabinet where it is inaccessible. Note, the compressor job was done very professionally, no leaks the brazing was done proper connections were tight and fit could not find a leak anywhere in the tubing. Customer will get a new refrigerator"

Near N Cedar St, Glendale, CA 91207
John B.

John B.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "The refrigerator had no Freon in it.It had a die dryer on it, vacuumed down the system, inspected both evaporators for a leak. There is none. All the connection joints test good. added a process tube and new dryer. The system held a vacuum as I inspected the evaporators. Added Freon to the system, it started cooling right away."

Near Murietta Ave, Los Angeles, CA 91423
Randy C.

Randy C.

RANGE MAYTAG CWE5800ACB25 Unit won’t cook even. Both lights out. All ops working it won’t hold heat. Ordering control and bulbs and sensor. ; ordrng 1 8009 (light bulb) and 1 8009 (light bulb) and 1 WP7430P044-60 (top-oven) and 1 WPW10201915 (cntrl-elec)

Near Calahan St, Los Angeles, CA 91343
John B.

John B.

DISHWASHER JENN-AIR JDB9800CWS2 the filter/strainer was plugged with hard water and dried soap. Cleaned out. The heater circuit is good. The customer was not sure if the heat cycle works. The dishwasher tested good at this time.

Near N Myers St, Burbank, CA 91506
John B.

John B.

REFRIGERATOR WHIRLPOOL WRF560SEYM00 "The drain tube was plugged up, cleaned out the drain stub at the end. A mouse was in the fridge raider but no holes in any other tubing tested for leaks. The customer is going to have the plumbing checked due to slow water flow for the icemaker and the water dispenser. The refrigerator tests good at this time."

Near Stanton Ave, Glendale, CA 91201
Randy C.

Randy C.

WASHER WHIRLPOOL WFW95HEDC0 "F05E02 door lock code F08e03 long fill code ;won’t fully rinse blankets. Advised blankets will sometimes need an extra drain n spin. Found cx using too much soap. Tested unit and found multiple leaks. Ordering bellow, tray, and water dispenser, switch and scheduled for next week 2 call count. Needs bellow, soap tray, tray water insert and switch and panel sometimes won’t respond. ;1 W10575334 (disp.drawer assy) and 1 W10750482 (panel-cntl) and 1 W11106747 (bellow) and 1 WPW10239966 (hose) and 1 WPW10435242 (valve)"

Near Balboa Blvd, Los Angeles, CA 91325
William L.

William L.

OVEN WHIRLPOOL WFG525S0HS1 "Found hinges bent, ordered hinge kit for door.; ordrng 1 W10347464 (hinge-door)"

Near Sandra St, Manteca, CA 95336
John B.

John B.

DRYER WHIRLPOOL WGD9600TW1 " The main control burnt out.Customer declined service for the moment."

Near Cumberland Rd, Glendale, CA 91202
Aaron  B.

Aaron B.

FREEZER KITCHENAID KSSC48FMS01 "1359. Checked the unit freezer is 0°F fresh food section is 26°F high temp alarm is on and the freezer section is reading 70°F with the fresh food section reading 26°F call tech line to check the unit out found that the dampener assembly is not closing completely which is causing the refrigerator section to freeze called tech line thermistors passed verified the dampener was not closed all the way I asked about the display reading 70 when it was actually 0°F tech line said recommended to replace the u I board as well to correct the issue , also the drain is iced over as well and deeds to be cleared ; ordrng 1 WP2221296 (air-baffle)"

Near Edgeview Ct, Thousand Oaks, CA 91320
John B.

John B.

WASHER WHIRLPOOL MVWC565FW1 "There was a power outage the controls locked out. Reset the main control, check to supply power. Tested the washer, tested proper and good"

Near N Kingsley Dr, Los Angeles, CA 90027
William L.

William L.

REFRIGERATOR BO WHIRLPOOL WRV986FDEM00 "Replaced evap fan/harness Assy. Defrosted & cleared drain, tested all fan functions, unit cooling this time"

Near Arnell Pl, Manteca, CA 95337
Erick S.

Erick S.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Cycled unit and found unit heater failing causing unit water not to reach icemaker. Unit will need complete new door; ordrng 1 LW11038917 (dor-fip) and 1 W10873791 (icemaker), states that autho needed"

Near Willow St, Exeter, CA 93221
William L.

William L.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Replaced pump/motor, ran diagnostic cycle, unit operating as designed"

Near Plumas Dr, Lathrop, CA 95330
Erick S.

Erick S.

WASHER WHIRLPOOL WTW5000DW1 "Unit is leaking oil from new transmission. This is causing failure in washycle causing noise. Unit will need new transmission and lower parts replaced,; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)"

Near Olivewood St, Lindsay, CA 93247
Hector Z.

Hector Z.

WASHER MAYTAG MVWB835DW1 Replaced Housing (W11172234). Tested for leaks. Tested ok.

Near Eaglesnest Pl, Thousand Oaks, CA 91320
Rod H.

Rod H.

DISHWASHER JENN-AIR JDTSS246GS0 Grinding noise during pump out.Confirmed drain pump appears to have impeller /shaft separation.Orderingdrain pump not stocked on truck; ordrng 1 WPW10531320 (drain pump)

Near Sunset Hills Ln, Redlands, CA 92373
Rod H.

Rod H.

REFRIGERATOR WHIRLPOOL WRX735SDBM Was rescheduled for next day; schdld next appmnt for 1/22 WED 12-6

Near Bur Oak Rd, San Bernardino, CA 92407
Erick S.

Erick S.

WASHER MAYTAG MVWB835DW4 Cycled unit and found it with weak suspension causing unit to make noise. Replaced suspension. Re-tested it and it passed all test with no errors. Job complete

Near Alameda St, Lindsay, CA 93247
Enrique R.

Enrique R.

RANGE WHIRLPOOL WFG525S0HW1 Installed all the parts . Tested the oven and cooktop . All functions tested normal . No gas leaks .

Near Dover Ave, Hanford, CA 93230
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 Data loggers not sent.

Near Septo St, Los Angeles, CA 91345
Raymond H.

Raymond H.

RANGE WHIRLPOOL WEG745H0FS0 "Upon arrival cx states unit doesn’t keep temp. States that when the unit says it’s preheat she cancels and starts and temp shows off of 350. Informed cx unit fluctuates temp, this is normal condition. Explained proper preheat procedures. Temp sensor slightly off so replaced for good measure. Instructed cx on proper use and care. Unit functions as designed."

Near Corteen Pl, Los Angeles, CA 91607
Michael M.

Michael M.

FREEZER WHIRLPOOL WRX986SIHZ00 "Cx states they keep seeing water inside RC and think the ice maker is leakingGood water pressure through water dispenser. Removed ice bin and find no ice build up or water anywhere is should not be.Removed ice maker assembly and found nothing unusual. Reinstalled icemaker and entered diagnostics Ran test 36 and ice box fan is blowing very slowly and sort of pulsating. UI is glitchy while operating.Ran ice maker fill test and filled ice maker as designed and no water leaked or spilled out.Exited diagnostics and ice box fan began to blow normal speed.Deli drawer UI is lit up as designed, no signs of damage to side harness. Temps arrear normal but Cx states ice cream will go soft once or twice.Ordering ice box fan W10846539 Main control board W10843055User interface control W11330931Evap fans are blowing as designedReturn 1-23-20 8-12 requested; ordrng 1 W10843055 (MAIN CONTROL BOARD) and 1 W10846539 (ICE BOX FAN) and 1 W11330931 (USER INTERFACE)"

Near Rock Canyon Dr, Santa Clarita, CA 91390
Raymond H.

Raymond H.

MICROWAVE WHIRLPOOL WMH78019HZ-1 Upon arrival inner glass spider cracked. Replaced door . Tested unit. Unit functions as designed. Documented tech line Andrew SR 7726955686 safety Breon SR 7726807082

Near Sherman Way, Los Angeles, CA 91406
Michael M.

Michael M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Cx states ice forms inside freezer and Cx has to defrost unit to get rid of ice. Cx feels temps were not cold enough. Entire unit is empty except for a few frozen pop cycles placed inside freezer. Found freezer manual knob adjustment set to max. Tech instructed cx on how adjustment knob works and placed back to recommended.Found RC temp control set to #1 (warmest setting)Tech set to recommended setting. Cx mentions her control setting will automatically adjust down to setting 1 by its self.Took freezer temp reading with thermal probe is at 24°Removed rear panel and took amp reading from compressor .88ohm compressor is running loud and extreamly hot to the touch. Condenser fan is blowing as designed. Sealed system issue. Will order compressor kit and have office reschedule for sealed system tech.Compressor kit WPW10507886; ordrng 1 WPW10507886 (COMPRESSOR KIT)

Near Pierce St, Los Angeles, CA 91331
Kenneth M.

Kenneth M.

WASHER MAYTAG MVWC415EW "Found unit with faulty water valve. Trickling water in checked filters. And found filters to be cleared. Removed water valve and replaced. Tested unit. Unit is now working properly. Customer approves function. ; (created new UIS, deleted prior attachment to UisID 229432)"

Near Old Hwy, Catheys Valley, CA 95306
Raymond H.

Raymond H.

DRYER WHIRLPOOL WGD49STBW2 Upon arrival cx states unit not drying clothes well. Takes 3 cycles to dry. Found restricted vent from building. Needs vents cleaned. Unit functions as designed.

Near Montague St, Los Angeles, CA 91331
Michael M.

Michael M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Tech opened gray door gasket box and gasket had been previously installed and ripped. Need to order another grey door gasket W10830162Return Tuesday 1-28-20 12-3 requested; ordrng 1 W10830162 (GREY DOOR GASKET)

Near Ridge Vale Dr, Santa Clarita, CA 91321
Michael M.

Michael M.

REFRIGERATOR AMANA ASI2175GRS01 Cx sttaes unit makes ice but will not dispense water.Verified water to unit. Verified water valve is operating as designed. Found reservoir frozen.Ordering new reservoir W11296969 item is PSP office to contact cx when parts are available and reschedule appt.; ordrng 1 W11296969 (RESERVOIR)

Near Tulsa St, Los Angeles, CA 91344
Michael M.

Michael M.

RANGE KITCHENAID KEBS208DSS11 Removed and replaced upper oven cavity lights WP4452164Retested oven lights and upper oven and lower oven lights now work as designed.job complete

Near Horseshoe Cir, Santa Clarita, CA 91390
Michael M.

Michael M.

WASHER MAYTAG MVWC565FW1 "Cx states unit just didn’t turn on one dayTech finds unit unresponsive no lights at all. Verified 120v at outlet. Removed console and no green light on main control.Needs main control W11162438 Return Friday 1-24-20 12-3 requested; ordrng 1 W11162438 (MAIN CONTROL)"

Near Tumbleweed Way, Santa Clarita, CA 91350
John B.

John B.

REFRIGERATOR KITCHENAID KRSC503ESS01 Ref doorFreezer door.

Near Silver Ridge Ave, Los Angeles, CA 90039
Michael M.

Michael M.

WASHER WHIRLPOOL WFW92HEFC0 "Cx states unit does not fill enough water or wash properly.Removed top lid. Entered diagnostics and found no fault codes stored, ran auto service test with both husband and wife present. Cx is concerned unit does not put enough soap into the unit from the load and go system and were concerned about the water level. They felt water level should have been higher. Unit passed all cycles as designed with no issues. Unit ops are normal with no issues to note. Tech was asked to manually adjust water and soap levels but they are as designed. Will document with techlineSR#Found wife is washing all loads on normal wash setting and towels are not washing properly due to insufficient wash times. Cx is also not wiping out bellow and drain lines are semi obstructed. Removed debris and advised on main ting bellow after every wash."

Near Bryant St, Los Angeles, CA 91343
Michael M.

Michael M.

WASHER MAYTAG MVWB835DW5 "Cx states when she turns 5e unit on water only trickles into unitRan manual hot and cold and valves just hum. Verified good water pressure to unit. Replaced water valve W11172234Rebooted unit, cleared faults ran manual hot and cold and op as designed with good flow.Ran unit through auto service test and passed all cycles as designed with no issues. Unit now ops as designed job complete"

Near Encino Ave, Los Angeles, CA 91344
Cruz B.

Cruz B.

OVEN WHIRLPOOL WGG745S0FS02 "Need more work-wrong color part for unit, ordered right color part for unit including frame. ; ordrng 1 W10879583 (swtch-memb) and 1 WPW10318550 (panl-cntrl)"

Near Mt Pleasant Dr, Modesto, CA 95357
Cruz B.

Cruz B.

WASH/DRY COMBO MAYTAG MVWB835DC3 "Need more work- found bearings to be worn out, loud during spin cycle, agitator strip at shaft, ck for codes found none, ran diagnostic test it passed, ordering parts for unit. ; ordrng 1 W10811956 (drum assy) and 1 W10902814 (washplate)"

Near Brigadoon Ln, Waterford, CA 95386
Andy  H.

Andy H.

WASHER MAYTAG MHW6630HW0 "Error code f8 E1 , check valve is was working,replaced main control tested unit working properly . Then put unit in a clean wash cycle"

Near Marshburn Ave, Arcadia, CA 91006
Andy  H.

Andy H.

REFRIGERATOR KITCHEN AID KRMF706ESS01 "Unit turning off and on no cool, replaced main control boards tested unit working properly"

Near Pacific Ave, Baldwin Park, CA 91706