"Cx states unit is not draining and will not start cycles, unit is IN warranty, found drain pump failing and cristical lid lock error, replaced drain pump and lock, issue is persistent, updated software on control board, found control board not reading lock position and no voltage to drain pump, need control board #WH22X36858 for repair"

"Replaced suspension, cam, and belt, verified with cx unit is spinning properly, unit is fully operational at this time"

"Found unit making excessive noise during spin and weak suspension not balancing well balanced loads, need suspensions, cam, and belt for repair ; ordrng 1 W11217817 (Suspension) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"

"Replaced cabinet, verified with cx unit is damage free, unit is fully operational at this time"

"7741148265. Found drum spinning properly, found F0E5 error, per tech line verified unit got out of balance causing damage to cabinet, need cabinet for repair; ordrng 1 W10677265 (Cabinet)"