whirlpool washer WTW4855HW0 Customer states the unit made a noise when first used. Unit is in a tray and has a drain coming up from the floor. The pipe is too high and rubs on the bottom of the unit and pushes the guard into the pulley. Informed customer that the pipe had to be cut or the unit would be damaged or the floor might be damaged. Ran a service test. Unit checks ok. No leaks noted.; Job Completed.

whirlpool washer WTW4855HW0 Customer states the unit made a noise when first used. Unit is in a tray and has a drain coming up from the floor. The pipe is too high and rubs on the bottom of the unit and pushes the guard into the pulley. Informed customer that the pipe had to be cut or the unit would be damaged or the floor might be damaged. Ran a service test. Unit checks ok. No leaks noted.; Job Completed.