WASHER WHIRLPOOL WTW5000DW1 "F0e5. Calibrated unit, cleared error code. Removed 7 coins from between wash plate and spin basket. Unit is not sitting on a sturdy even floor, the unit has been propped up on some cement tiles. The tiles are not covering the entire surface where the unit sits. Some are propped along the bottom of the cabinet, not all units legs are actually supported. Pointed out to the customer, instructed to address the flooring issue, instructed for them to make sure the entire surface underneath the unit need to be even, all 4 feet need to be supported by the floor, unit needs to be leveled properly. The way it sits now, it easily rocks from side to side. Called tech line to document issues. Tech line also instructed to address the floor issue, and for the customer to clear out their pockets. Tech line is concerned given the unit is outside exposed to the elements. SR7730030429"

WASHER WHIRLPOOL WTW5000DW1 "Replaced inlet water valve. Calibrated unit, ran diagnostics, all units ops check fine. Unit is still not installed properly, its proper on some bricks/tiles. Not leveled properly, it rocks back and fort very easily."

WASHER WHIRLPOOL WTW5000DW1 "F8e1 Cleared error code. Ran diagnostics, unit is not dispensing cold water, water source checks fine. Inlet water valve needs to be replaced. Removed several coins stuck between wash plate and spin basket. Unit is sitting on top of a make shift base, made out of bricks and stacked tiles. Base is not sturdy or safe, unit rocks very easily. Instructed customer to address base issues. Base needs to be leveled and sturdy.; ordrng 1 W11210459 (valve)"

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Freezer gasket had come loose from the door, allowing warm air to get in, creating condensation, eventually freezing. De iced freezer cavity, temperature sensor was completely iced over. Reinstalled and cleaned gasket. Checked ops unit is working fine. Condenser is very dirty, pointed out to customer and advised them to have it cleaned out. Offered service to clean it at a charge, customer opted to clean it themselves."

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Removed and replaced thermistor,diffuser,and control ui. Asked cx to monitor temp and report any issues."