In August 2016, Whirlpool recalled several models of its microwaves with hood units. This recall was performed in cooperation with the U.S. Consumer Products Safety Commission. The recall is still in action. The recall number is 16-253.
Why the Recall?
It was found there was a fire hazard when in use the internal arching could potentially ignite a plastic component of the microwave hood combinations. This involves some 15,200 units built and sold in stainless steel, black, and white. Five reports have been issued including one home fire, two kitchen fires including the neighboring cabinets to the units, one report of smoke, and one report of a burning odor.
Microwave Models Involved
Units were sold by Best Buy, Lowes, and Sears, as well as other retail outlets from January 2014 through August 2016. Model and serial numbers are located inside the microwave, on the upper left-hand side above the oven. Model numbers include:
- WMH53520CS TR33500000 to TR34899999
- WMH53520CW TR33500000 to TR34899999
- WMH53520CB TR33500000 to TR34899999
- WMH53520CE TR33500000 to TR34899999
- WMH53520CH TR33500000 to TR34899999
- WMH73521CS TR33500000 to TR34899999
- WMH73521CW TR33500000 to TR34899999
- WMH73521CB TR33500000 to TR34899999
The models were priced between $370 and $470.
What to Do
You may be thinking you have used your microwave for a couple of years now with no problems, so why worry. Well, we ask you to rethink this, as the problem could arise with any one particular use and potentially cause a fire in your kitchen.
Any possibly involved microwave units should be unplugged and disabled immediately. Whirlpool is replacing any compromised units, free. Call the Whirlpool Recall Hotline at 800-990-6254 between 8 a.m. and 8 p.m. (EST) Monday through Friday, or 8 a.m. to 4:30 p.m. on Saturdays, or fill out the microwave recall information sheet on the Whirlpool website.
If you are having any large appliance issues in your home be it Whirlpool, Maytag, GE, Admiral, Magic Chef, Frigidaire, or others, a member of our Appliance Repair Specialist team can come out, diagnose, and repair the problem. We specialize in stoves, refrigerators, dishwashers, washing machines, and dryers, and serve the greater Los Angeles area from the San Fernando Valley to San Bernardino. Give us a call or visit our website to schedule an appointment time convenient for you.